Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Dunedin Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Dunedin Holiday Park
Valid Reviews
136 Valid Reviews
The Dunedin Holiday Park experience has a total of 140 reviews. There are 136 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 136 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
10% |
| 9/10 | 21 |
|
15% |
| 8/10 | 47 |
|
35% |
| 7/10 | 23 |
|
17% |
| 6/10 | 12 |
|
9% |
| 5/10 | 7 |
|
5% |
| 4/10 | 3 |
|
2% |
| 3/10 | 5 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
2% |
73.90% Average
The raw data average (mean) for all the Dunedin Holiday Park valid reviews is 73.90% and is based on 136 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
38 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 136 valid reviews, the experience has 38 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 38 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
5% |
| 9/10 | 8 |
|
21% |
| 8/10 | 13 |
|
34% |
| 7/10 | 6 |
|
16% |
| 6/10 | 3 |
|
8% |
| 5/10 | 2 |
|
5% |
| 4/10 | 2 |
|
5% |
| 3/10 | 2 |
|
5% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
73.68% Average
The raw data average (mean) for all the Dunedin Holiday Park face-to-face reviews is 73.68% and is based on 38 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
75.57%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| TS | 7/10 | 44 days | 100% |
| Rory M | 7/10 | 75 days | 100% |
| Michael Fraser | 5/10 | 104 days | 81% |
| Cafe | 10/10 | 348 days | 100% |
| Sarah | 7/10 | 348 days | 93% |
| Brett | 9/10 | 379 days | 98% |
| Debyron | 8/10 | 379 days | 97% |
| Lu | 8/10 | 654 days | 80% |
| Janneke | 9/10 | 654 days | 80% |
| Diana Heffner | 1/10 | 775 days | 29% |
| Nicky | 7/10 | 806 days | 63% |
| Shykiwi | 7/10 | 958 days | 48% |
| Amy Fortin-Barrette | 9/10 | 958 days | 51% |
| Lukas Meier | 2/10 | 1020 days | 21% |
| Laz. | 8/10 | 1020 days | 44% |
| Paul McLaughlin | 8/10 | 1048 days | 42% |
| RR | 6/10 | 1110 days | 32% |
| Colin | 9/10 | 1171 days | 31% |
| Carol | 9/10 | 1323 days | 21% |
| Rosie | 7/10 | 1565 days | 9% |
| Ogilvie family of 5 | 8/10 | 1809 days | 5% |
| Monkeyalan | 7/10 | 1930 days | 5% |
| Carla | 8/10 | 2144 days | 5% |
| Tanja & Sven | 6/10 | 2175 days | 4% |
| Nigel Crane | 10/10 | 2206 days | 5% |
| Corin Krainer | 5/10 | 2206 days | 3% |
| Fran | 6/10 | 2206 days | 4% |
| Stevie | 5/10 | 2450 days | 3% |
| Cassie | 9/10 | 2661 days | 4% |
| Kiri Edwards | 7/10 | 2723 days | 3% |
| Sue | 6/10 | 2723 days | 3% |
| sally m | 10/10 | 2753 days | 3% |
| Bailey Dunne | 8/10 | 2846 days | 3% |
| Benn | 8/10 | 2846 days | 3% |
| Angela MacPherson | 8/10 | 2865 days | 3% |
| Shira LA | 8/10 | 2874 days | 3% |
| Mark Lindeman | 3/10 | 2874 days | 2% |
| Jack James | 8/10 | 2932 days | 3% |
| Rodney Morris | 7/10 | 2966 days | 3% |
| Laeticia Coelho | 10/10 | 2972 days | 3% |
| Samantha Brewin | 7/10 | 2977 days | 3% |
| Suzanne Halfpenny | 6/10 | 2995 days | 2% |
| Charlie Dodds | 8/10 | 3020 days | 3% |
| Jo Dawson | 8/10 | 3104 days | 3% |
| Per Rantze | 1/10 | 3117 days | 1% |
| Chris Nugent | 10/10 | 3140 days | 3% |
| Josh Withell | 4/10 | 3195 days | 2% |
| Iris Maatman | 10/10 | 3201 days | 2% |
| Paul Smith | 8/10 | 3205 days | 2% |
| Frank Hofmann | 10/10 | 3205 days | 2% |
| Josephine Ayvadian | 10/10 | 3211 days | 2% |
| Walter Neff | 7/10 | 3238 days | 2% |
| Rebecca Lindsey | 8/10 | 3269 days | 2% |
| Lenka Pruherova | 8/10 | 3281 days | 2% |
| Sylvie Martel | 10/10 | 3289 days | 2% |
| Alex Dorrington | 10/10 | 3295 days | 2% |
| estelle D | 6/10 | 3300 days | 2% |
| Sheryl Hicks | 8/10 | 3343 days | 2% |
| Helen Keck | 10/10 | 3427 days | 2% |
| Philippa Buchanan | 8/10 | 3446 days | 2% |
| Sarah Hammond | 9/10 | 3464 days | 2% |
| Tony | 8/10 | 3545 days | 2% |
| Ray Tombs | 8/10 | 3562 days | 2% |
| Roland Tauchner | 3/10 | 3581 days | 1% |
| Peter Fink | 9/10 | 3586 days | 1% |
| David From Switzerland | 7/10 | 3650 days | 1% |
| Richard Kirby | 7/10 | 3651 days | 1% |
| Valerie Wee | 7/10 | 3675 days | 1% |
| Pang Albert | 7/10 | 3761 days | 1% |
| Fabien Metro | 9/10 | 3798 days | 1% |
| Nicole | 9/10 | 3856 days | 1% |
| Barry Goodwin | 5/10 | 3938 days | 1% |
| Larry Dashiell | 10/10 | 3941 days | 1% |
| John Drake | 6/10 | 3947 days | 1% |
| Bjorn Privat | 5/10 | 4023 days | 1% |
| Lucy Grund | 9/10 | 4033 days | 1% |
| Gianpiero Rodari | 8/10 | 4061 days | 1% |
| Bert Snel | 8/10 | 4061 days | 1% |
| Andrea | 8/10 | 4092 days | 1% |
| Rawiri johnston | 8/10 | 4214 days | 0% |
| Mike Fricker | 8/10 | 4276 days | 0% |
| Marek Heiurich | 3/10 | 4285 days | 0% |
| Stefan Glock | 9/10 | 4290 days | 0% |
| Brita Topp | 8/10 | 4307 days | 0% |
| Becky Davis | 8/10 | 4334 days | 0% |
| Ted Cole | 7/10 | 4335 days | 0% |
| Carina Borho | 8/10 | 4341 days | 0% |
| Markus Spitzmueller | 9/10 | 4342 days | 0% |
| Maya Bakker-deDreu | 8/10 | 4356 days | 0% |
| Andy Karl | 8/10 | 4366 days | 0% |
| Elly Zimmer | 5/10 | 4373 days | 0% |
| A Farquhar | 6/10 | 4427 days | 1% |
| Henrik Joshua | 8/10 | 4458 days | 1% |
| Kerri | 8/10 | 4487 days | 1% |
| Florian | 8/10 | 4641 days | 1% |
| Verena | 9/10 | 4663 days | 1% |
| Anja S | 9/10 | 4663 days | 1% |
| Moni Sangoi | 6/10 | 4700 days | 1% |
| Lis Bon | 9/10 | 4731 days | 1% |
| Martin | 8/10 | 4731 days | 1% |
| Hanneke P | 7/10 | 4731 days | 1% |
| Martyn Kool | 4/10 | 4748 days | 0% |
| Marieke | 4/10 | 4748 days | 0% |
| M Natterser | 8/10 | 4750 days | 1% |
| Katharina Pape | 9/10 | 4760 days | 1% |
| Kimothy | 8/10 | 5006 days | 1% |
| Hilbert vanEssen | 7/10 | 5034 days | 1% |
| Beeny | 6/10 | 5047 days | 1% |
| Peter Aertssen | 7/10 | 5052 days | 1% |
| John Heal | 8/10 | 5142 days | 1% |
| Heather & Jenny | 7/10 | 5143 days | 1% |
| neilqecosse | 9/10 | 5218 days | 1% |
| damaca | 1/10 | 5218 days | 0% |
| redmatthew16 | 9/10 | 5310 days | 1% |
| Ed Piotrowski | 8/10 | 5380 days | 1% |
| Graham Greentree | 8/10 | 5380 days | 1% |
| G Cucel | 10/10 | 5386 days | 1% |
| Siggi Wick | 6/10 | 5394 days | 1% |
| Barbara Link | 8/10 | 5394 days | 1% |
| Tinnermans | 7/10 | 5397 days | 1% |
| LandJ | 3/10 | 5403 days | 1% |
| Lenore Dejong | 10/10 | 5405 days | 1% |
| Mr & Mrs Mackie | 5/10 | 5413 days | 1% |
| Dana Pagliarini | 8/10 | 5419 days | 1% |
| Ellen Thompson | 3/10 | 5426 days | 0% |
| dollimyxture | 9/10 | 5462 days | 1% |
| nelliekaye | 8/10 | 5583 days | 1% |
| Paula Martinez | 8/10 | 5771 days | 1% |
| Dieter Groscurth | 7/10 | 5778 days | 1% |
| Jennifer Templeton | 8/10 | 5813 days | 1% |
| asselman | 8/10 | 5843 days | 1% |
| hellami | 8/10 | 5888 days | 1% |
| Ritag | 9/10 | 5973 days | 1% |
| GrahamM1 | 7/10 | 6135 days | 1% |
| Dirk | 8/10 | 6145 days | 1% |
| John | 6/10 | 6151 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Dunedin Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.67% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Dunedin Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Dunedin Holiday Park experience has been adjusted for 33 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 30 | -0.61% |
| 31 | -0.63% |
| 32 | -0.65% |
| 33 | -0.67% |
| 34 | -0.69% |
| 35 | -0.71% |
| 36 | -0.73% |
| … | … |
Balancing Adjustment
4.68% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.