Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Benmore Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lake Benmore Holiday Park

Valid Reviews

29 Valid Reviews

The Lake Benmore Holiday Park experience has a total of 31 reviews. There are 29 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 29 valid reviews:

Rating Count Percentage
10/10 11
38%
9/10 11
38%
8/10 5
17%
7/10 1
3%
6/10 1
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.34% Average

The raw data average (mean) for all the Lake Benmore Holiday Park valid reviews is 90.34% and is based on 29 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

8 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 29 valid reviews, the experience has 8 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 8 face-to-face reviews:

Rating Count Percentage
10/10 2
25%
9/10 5
63%
8/10 1
13%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.25% Average

The raw data average (mean) for all the Lake Benmore Holiday Park face-to-face reviews is 91.25% and is based on 8 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.98%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Raphaele 10/10 265 days 88.87 100%
Daniel Schroth 8/10 576 days 45.3 50%
laurence airey 9/10 629 days 39.41 43%
Yasmin Jefferies 10/10 899 days 11.09 11%
sara hoeflaken 8/10 961 days 7.45 7%
Walter Neff 9/10 963 days 7.76 7%
Szymon Stoma 10/10 1005 days 6.28 6%
Anna Bright 8/10 1276 days 4.49 4%
Pieter-Jan V 10/10 1298 days 4.69 4%
Hya@nztrip 9/10 1360 days 4.6 4%
Peter Hantke 6/10 1390 days 3.78 3%
Julia 10/10 1635 days 4.18 3%
Wilma Senior 8/10 1663 days 3.93 3%
Vincent S. 9/10 1664 days 4.13 3%
Andreas Iversen 10/10 1717 days 4.05 3%
Logan Leduc 9/10 1732 days true 4.03 3%
Daniel Robledo 10/10 2002 days true 3.62 3%
Maria Camen Santos Lopez 10/10 2002 days true 3.62 3%
Monique Monique 10/10 2029 days 3.58 2%
Barry McKenzie 10/10 2091 days 3.48 2%
Henrik Joshua 7/10 2152 days 3.09 2%
Matt Williams 9/10 2182 days 3.35 2%
JandJ Shafer 10/10 2425 days 2.98 2%
David Robertson 9/10 2425 days 2.98 2%
Andreas and Christine and Nora Busch 9/10 2455 days true 2.93 2%
Norman UK 9/10 2723 days true 2.52 1%
Mike & April Prince 9/10 2773 days true 2.45 1%
Coral Last 8/10 3083 days true 1.88 1%
Dutertre Annaboue 9/10 3463 days true 1.4 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Benmore Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.98% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Lake Benmore Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Lake Benmore Holiday Park experience has been adjusted for 199 days. Adjustments are according to the following table.

Days Adjustment
196 -3.92%
197 -3.94%
198 -3.96%
199 -3.98%
200 -4.00%
201 -4.02%
202 -4.04%

Final Ranking Score

88%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.