Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Oamaru Blue Penguin Colony.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
125 Valid Reviews
The Oamaru Blue Penguin Colony experience has a total of 126 reviews. There are 125 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 125 valid reviews:
The raw data average (mean) for all the Oamaru Blue Penguin Colony valid reviews is 76.00% and is based on 125 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
109 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 125 valid reviews, the experience has 109 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 109 face-to-face reviews:
The raw data average (mean) for all the Oamaru Blue Penguin Colony face-to-face reviews is 75.87% and is based on 109 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Dina Schurer||7/10||1468 days||93%|
|J P Schurer||7/10||1468 days||93%|
|Jasmine Rogers||10/10||1521 days||99%|
|Nicholas Strozza||8/10||1561 days||93%|
|Jill Stebbing||9/10||1784 days||87%|
|Lea Watterson||9/10||1827 days||85%|
|James Esele||7/10||1881 days||75%|
|Coralie Ambrosino||8/10||2147 days||67%|
|Fanny DeBon||8/10||2248 days||62%|
|Henrik Suefke||10/10||2547 days||51%|
|Kiernan Matthew||7/10||2552 days||47%|
|Alexis Redor||9/10||2556 days||51%|
|Lars Borgaa||4/10||2565 days||40%|
|Mette, Bo, Viktor & Olivia Seligmann||4/10||2859 days||29%|
|Glenn Surzur||4/10||2886 days||28%|
|Michael Walker||10/10||2892 days||35%|
|Lorraine Walker||9/10||2892 days||35%|
|Michael Nolan||10/10||2918 days||34%|
|Jim Woodruff||10/10||2918 days||34%|
|Lis Bon||10/10||2949 days||33%|
|Liam Day||10/10||2966 days||32%|
|C Schaap||8/10||2991 days||29%|
|Marjo Cousijn||9/10||2997 days||30%|
|gareth williams||5/10||3041 days||23%|
|Emma Bagguley||4/10||3262 days||14%|
|Hazel & Alan Damerell||10/10||3266 days||18%|
|Michael & Rosemary Smith||9/10||3270 days||18%|
|John A Jerome||6/10||3270 days||15%|
|Jensen Bresbenbeek||7/10||3347 days||13%|
|Rebecca & Hugh Small||5/10||3356 days||11%|
|Tim Laurent||5/10||3612 days||1%|
|Keith Ogley||6/10||3615 days||1%|
|Lynda Hutchins||10/10||3615 days||2%|
|Louise van der Hyden||4/10||3619 days||1%|
|Katie Mitchell||9/10||3621 days||1%|
|C P Lawrence||4/10||3625 days||1%|
|Bucher Weruer||9/10||3625 days||1%|
|Naomi Kosteaman||9/10||3625 days||1%|
|Rian Bach||5/10||3627 days||1%|
|Josef & Christine Evers||8/10||3630 days||1%|
|Frank Schedler||5/10||3632 days||1%|
|Gerd Pagel||7/10||3634 days||1%|
|Dana Pagliarini||5/10||3637 days||0%|
|Andy Martin||8/10||3638 days||0%|
|Doris Neuber||7/10||3648 days||0%|
|Victoria Slater||6/10||3960 days||20%|
|David B||9/10||3981 days||24%|
|Don & Alice||9/10||3990 days||24%|
|Amanda Iavarone||10/10||3992 days||24%|
|Sheila Morgan||10/10||3995 days||24%|
|Wilbert Germ||9/10||3999 days||24%|
|Annette Schmitt||4/10||4008 days||19%|
|Nadine Schaee||6/10||4011 days||20%|
|Terry Phillips||8/10||4011 days||23%|
|Chance McGuire||10/10||4014 days||24%|
|Richard Pearson||6/10||4024 days||20%|
|cees juffermans||3/10||4027 days||18%|
|Werner Zuis||1/10||4061 days||17%|
|Mark Jenkins||5/10||4084 days||19%|
|Silvana Thom||10/10||4086 days||24%|
|Alexis De Wilde||7/10||4086 days||22%|
|Cyriel Schacken||7/10||4086 days||22%|
|Simon Bartholomew||10/10||4088 days||24%|
|Marcel Schleinkcfer||10/10||4088 days||24%|
|Thorben Thede||9/10||4088 days||24%|
|Rose and Jess Damon and Esler||6/10||4228 days||20%|
|Anji Sprinks||8/10||4317 days||23%|
|Dot & Gordon Quaid||9/10||4726 days||24%|
|Roger & Margaret||8/10||4734 days||23%|
|John Howlett||7/10||4736 days||22%|
|Paul Cowie||9/10||4795 days||24%|
|Lisbeth Johansson||8/10||4921 days||23%|
|John Beirne||10/10||5074 days||24%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Oamaru Blue Penguin Colony experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Oamaru Blue Penguin Colony experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Oamaru Blue Penguin Colony experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.