Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Oamaru Blue Penguin Colony.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
125 Valid Reviews
The Oamaru Blue Penguin Colony experience has a total of 126 reviews. There are 125 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 125 valid reviews:
The raw data average (mean) for all the Oamaru Blue Penguin Colony valid reviews is 76.00% and is based on 125 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
109 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 125 valid reviews, the experience has 109 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 109 face-to-face reviews:
The raw data average (mean) for all the Oamaru Blue Penguin Colony face-to-face reviews is 75.87% and is based on 109 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Dina Schurer||7/10||1605 days||92%|
|J P Schurer||7/10||1605 days||92%|
|Jasmine Rogers||10/10||1658 days||99%|
|Nicholas Strozza||8/10||1698 days||92%|
|Jill Stebbing||9/10||1921 days||85%|
|Lea Watterson||9/10||1964 days||83%|
|James Esele||7/10||2018 days||72%|
|Coralie Ambrosino||8/10||2284 days||63%|
|Fanny DeBon||8/10||2385 days||57%|
|Henrik Suefke||10/10||2684 days||45%|
|Kiernan Matthew||7/10||2689 days||40%|
|Alexis Redor||9/10||2693 days||44%|
|Lars Borgaa||4/10||2702 days||33%|
|Mette, Bo, Viktor & Olivia Seligmann||4/10||2996 days||21%|
|Glenn Surzur||4/10||3023 days||20%|
|Michael Walker||10/10||3029 days||27%|
|Lorraine Walker||9/10||3029 days||27%|
|Michael Nolan||10/10||3055 days||25%|
|Jim Woodruff||10/10||3055 days||25%|
|Lis Bon||10/10||3086 days||24%|
|Liam Day||10/10||3103 days||23%|
|C Schaap||8/10||3128 days||20%|
|Marjo Cousijn||9/10||3134 days||21%|
|gareth williams||5/10||3178 days||14%|
|Emma Bagguley||4/10||3399 days||4%|
|Hazel & Alan Damerell||10/10||3403 days||7%|
|Michael & Rosemary Smith||9/10||3407 days||7%|
|John A Jerome||6/10||3407 days||4%|
|Jensen Bresbenbeek||7/10||3484 days||2%|
|Rebecca & Hugh Small||5/10||3493 days||0%|
|Tim Laurent||5/10||3749 days||16%|
|Keith Ogley||6/10||3752 days||16%|
|Lynda Hutchins||10/10||3752 days||21%|
|Louise van der Hyden||4/10||3756 days||15%|
|Katie Mitchell||9/10||3758 days||21%|
|C P Lawrence||4/10||3762 days||15%|
|Bucher Weruer||9/10||3762 days||21%|
|Naomi Kosteaman||9/10||3762 days||21%|
|Rian Bach||5/10||3764 days||16%|
|Josef & Christine Evers||8/10||3767 days||19%|
|Frank Schedler||5/10||3769 days||16%|
|Gerd Pagel||7/10||3771 days||18%|
|Dana Pagliarini||5/10||3774 days||16%|
|Andy Martin||8/10||3775 days||19%|
|Doris Neuber||7/10||3785 days||18%|
|Victoria Slater||6/10||4097 days||16%|
|David B||9/10||4118 days||21%|
|Don & Alice||9/10||4127 days||21%|
|Amanda Iavarone||10/10||4129 days||21%|
|Sheila Morgan||10/10||4132 days||21%|
|Wilbert Germ||9/10||4136 days||21%|
|Annette Schmitt||4/10||4145 days||15%|
|Nadine Schaee||6/10||4148 days||16%|
|Terry Phillips||8/10||4148 days||19%|
|Chance McGuire||10/10||4151 days||21%|
|Richard Pearson||6/10||4161 days||16%|
|cees juffermans||3/10||4164 days||15%|
|Werner Zuis||1/10||4198 days||14%|
|Mark Jenkins||5/10||4221 days||16%|
|Silvana Thom||10/10||4223 days||21%|
|Alexis De Wilde||7/10||4223 days||18%|
|Cyriel Schacken||7/10||4223 days||18%|
|Simon Bartholomew||10/10||4225 days||21%|
|Marcel Schleinkcfer||10/10||4225 days||21%|
|Thorben Thede||9/10||4225 days||21%|
|Rose and Jess Damon and Esler||6/10||4366 days||16%|
|Anji Sprinks||8/10||4454 days||19%|
|Dot & Gordon Quaid||9/10||4864 days||21%|
|Roger & Margaret||8/10||4871 days||19%|
|John Howlett||7/10||4873 days||18%|
|Paul Cowie||9/10||4932 days||21%|
|Lisbeth Johansson||8/10||5059 days||19%|
|John Beirne||10/10||5211 days||21%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Oamaru Blue Penguin Colony experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 115 days. However the Oamaru Blue Penguin Colony experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Oamaru Blue Penguin Colony experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.