Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Oamaru Blue Penguin Colony.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
125 Valid Reviews
The Oamaru Blue Penguin Colony experience has a total of 126 reviews. There are 125 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 125 valid reviews:
The raw data average (mean) for all the Oamaru Blue Penguin Colony valid reviews is 76.00% and is based on 125 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
109 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 125 valid reviews, the experience has 109 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 109 face-to-face reviews:
The raw data average (mean) for all the Oamaru Blue Penguin Colony face-to-face reviews is 75.87% and is based on 109 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Dina Schurer||7/10||1941 days||93%|
|J P Schurer||7/10||1941 days||93%|
|Jasmine Rogers||10/10||1994 days||99%|
|Nicholas Strozza||8/10||2034 days||91%|
|Jill Stebbing||9/10||2257 days||82%|
|Lea Watterson||9/10||2300 days||80%|
|James Esele||7/10||2354 days||69%|
|Coralie Ambrosino||8/10||2620 days||56%|
|Fanny DeBon||8/10||2721 days||50%|
|Henrik Suefke||10/10||3020 days||33%|
|Kiernan Matthew||7/10||3025 days||29%|
|Alexis Redor||9/10||3029 days||33%|
|Lars Borgaa||4/10||3038 days||24%|
|Mette, Bo, Viktor & Olivia Seligmann||4/10||3332 days||9%|
|Glenn Surzur||4/10||3359 days||8%|
|Michael Walker||10/10||3365 days||11%|
|Lorraine Walker||9/10||3365 days||11%|
|Michael Nolan||10/10||3391 days||10%|
|Jim Woodruff||10/10||3391 days||10%|
|Lis Bon||10/10||3422 days||8%|
|Liam Day||10/10||3439 days||6%|
|C Schaap||8/10||3464 days||4%|
|Marjo Cousijn||9/10||3470 days||4%|
|gareth williams||5/10||3514 days||0%|
|Emma Bagguley||4/10||3735 days||19%|
|Hazel & Alan Damerell||10/10||3739 days||26%|
|Michael & Rosemary Smith||9/10||3743 days||26%|
|John A Jerome||6/10||3743 days||20%|
|Jensen Bresbenbeek||7/10||3820 days||23%|
|Rebecca & Hugh Small||5/10||3829 days||19%|
|Tim Laurent||5/10||4085 days||19%|
|Keith Ogley||6/10||4088 days||20%|
|Lynda Hutchins||10/10||4088 days||26%|
|Louise van der Hyden||4/10||4092 days||19%|
|Katie Mitchell||9/10||4094 days||26%|
|C P Lawrence||4/10||4098 days||19%|
|Bucher Weruer||9/10||4098 days||26%|
|Naomi Kosteaman||9/10||4098 days||26%|
|Rian Bach||5/10||4100 days||19%|
|Josef & Christine Evers||8/10||4103 days||24%|
|Frank Schedler||5/10||4105 days||19%|
|Gerd Pagel||7/10||4107 days||23%|
|Dana Pagliarini||5/10||4110 days||19%|
|Andy Martin||8/10||4111 days||24%|
|Doris Neuber||7/10||4121 days||23%|
|Victoria Slater||6/10||4433 days||20%|
|David B||9/10||4454 days||26%|
|Don & Alice||9/10||4463 days||26%|
|Amanda Iavarone||10/10||4465 days||26%|
|Sheila Morgan||10/10||4468 days||26%|
|Wilbert Germ||9/10||4472 days||26%|
|Annette Schmitt||4/10||4481 days||19%|
|Nadine Schaee||6/10||4484 days||20%|
|Terry Phillips||8/10||4484 days||24%|
|Chance McGuire||10/10||4487 days||26%|
|Richard Pearson||6/10||4497 days||20%|
|cees juffermans||3/10||4500 days||18%|
|Werner Zuis||1/10||4534 days||17%|
|Mark Jenkins||5/10||4557 days||19%|
|Silvana Thom||10/10||4559 days||26%|
|Alexis De Wilde||7/10||4559 days||23%|
|Cyriel Schacken||7/10||4559 days||23%|
|Simon Bartholomew||10/10||4561 days||26%|
|Marcel Schleinkcfer||10/10||4561 days||26%|
|Thorben Thede||9/10||4561 days||26%|
|Rose and Jess Damon and Esler||6/10||4702 days||20%|
|Anji Sprinks||8/10||4790 days||24%|
|Dot & Gordon Quaid||9/10||5200 days||26%|
|Roger & Margaret||8/10||5207 days||24%|
|John Howlett||7/10||5209 days||23%|
|Paul Cowie||9/10||5268 days||26%|
|Lisbeth Johansson||8/10||5395 days||24%|
|John Beirne||10/10||5547 days||26%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Oamaru Blue Penguin Colony experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 92 days. However the Oamaru Blue Penguin Colony experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Oamaru Blue Penguin Colony experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.