Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
197 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 204 reviews. There are 197 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
28% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.12% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.12% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Amy | 10/10 | 111 days | 100% |
| Annie Mandelstam | 8/10 | 476 days | 86% |
| Nicolas | 10/10 | 627 days | 78% |
| Anaïs | 6/10 | 627 days | 67% |
| Fabienne | 8/10 | 841 days | 59% |
| Travel1 | 6/10 | 841 days | 52% |
| Steve | 9/10 | 1207 days | 27% |
| V L Nelson | 6/10 | 1235 days | 21% |
| Andy | 4/10 | 1266 days | 15% |
| RR | 10/10 | 1297 days | 21% |
| Julia | 8/10 | 1297 days | 20% |
| Cindi Wight | 10/10 | 1327 days | 19% |
| Florian S. | 9/10 | 1327 days | 19% |
| Nzfrank | 4/10 | 1600 days | 5% |
| Rory | 7/10 | 1965 days | 4% |
| Antoine | 8/10 | 1996 days | 4% |
| Arlene | 10/10 | 2027 days | 4% |
| Kelly | 8/10 | 2210 days | 4% |
| Robert Schwall | 10/10 | 2271 days | 4% |
| Maria | 7/10 | 2302 days | 4% |
| Will37 | 9/10 | 2331 days | 4% |
| Niko Schachner | 10/10 | 2362 days | 4% |
| FZ | 7/10 | 2393 days | 3% |
| Monica A | 8/10 | 2393 days | 4% |
| Andrew Hammond | 7/10 | 2454 days | 3% |
| ben mannering | 7/10 | 2484 days | 3% |
| Jenn | 7/10 | 2484 days | 3% |
| Keith & Kay Finlayson | 10/10 | 2515 days | 3% |
| TP&MM | 8/10 | 2668 days | 3% |
| Jacqui | 10/10 | 2727 days | 3% |
| Hanna | 8/10 | 2758 days | 3% |
| Jordan & Jazlyn | 8/10 | 2788 days | 3% |
| Stefano Clerici | 9/10 | 2911 days | 3% |
| Bailey Dunne | 9/10 | 3033 days | 2% |
| Audrey Wong | 7/10 | 3101 days | 2% |
| Paul and Paula | 8/10 | 3113 days | 2% |
| M Karutz | 7/10 | 3179 days | 2% |
| Vanessa Stubbs | 6/10 | 3210 days | 2% |
| Anja Röhrich | 10/10 | 3358 days | 2% |
| Tracy Hillier | 9/10 | 3367 days | 2% |
| Helene | 8/10 | 3431 days | 2% |
| Leonie Westerhot | 7/10 | 3474 days | 1% |
| Shelley Warkentin | 8/10 | 3488 days | 2% |
| Sarah Taumoepeau | 7/10 | 3633 days | 1% |
| Gabor Kabacs | 9/10 | 3774 days | 1% |
| Staffan Johansson | 8/10 | 3774 days | 1% |
| brucewilkinson | 4/10 | 3778 days | 1% |
| R Werder | 8/10 | 3807 days | 1% |
| Jean marc Daubenfeld | 8/10 | 3819 days | 1% |
| Fabien Metro | 9/10 | 3986 days | 1% |
| Cindy Stuart | 5/10 | 4072 days | 0% |
| Erica b | 9/10 | 4098 days | 0% |
| Bella Tawera | 6/10 | 4185 days | 0% |
| Mary Moloney | 3/10 | 4190 days | 0% |
| Liz R | 4/10 | 4219 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4219 days | 0% |
| Mark Davie | 9/10 | 4220 days | 0% |
| Florian Lohbrunner | 9/10 | 4231 days | 0% |
| Sunny Sailing | 2/10 | 4402 days | 0% |
| Fabian Rodriguez | 6/10 | 4402 days | 1% |
| Jim Gilmour | 2/10 | 4463 days | 0% |
| Simon Galpin | 9/10 | 4492 days | 1% |
| Family Trip | 9/10 | 4494 days | 1% |
| Julia Seiffert | 9/10 | 4495 days | 1% |
| Anne Courtenay | 3/10 | 4501 days | 0% |
| Kiernan Matthew | 8/10 | 4521 days | 1% |
| Walter Neff | 8/10 | 4522 days | 1% |
| Jacqui Knight | 6/10 | 4536 days | 1% |
| Andrew Cattanach | 4/10 | 4553 days | 0% |
| Cindy Bonton | 7/10 | 4561 days | 1% |
| Sally Mortensen | 8/10 | 4584 days | 1% |
| Michael Craig | 4/10 | 4645 days | 0% |
| Frankie Branco | 9/10 | 4706 days | 1% |
| I & K Urquhart | 8/10 | 4706 days | 1% |
| ozelmer | 3/10 | 4706 days | 0% |
| Neil Beckett | 8/10 | 4828 days | 1% |
| Clarissa Hanck | 5/10 | 4834 days | 1% |
| Wendy Hawkins | 8/10 | 4854 days | 1% |
| Roger Hawkins | 8/10 | 4854 days | 1% |
| Steve | 2/10 | 4859 days | 0% |
| Tanja Schlagermann | 6/10 | 4861 days | 1% |
| Mike Pisco | 8/10 | 4865 days | 1% |
| Michael Nolan | 9/10 | 4887 days | 1% |
| Rachel Leghorn | 1/10 | 4887 days | 0% |
| Phil & Laura | 7/10 | 4887 days | 1% |
| Philip Gibbons | 6/10 | 4887 days | 1% |
| Danish_family | 7/10 | 4887 days | 1% |
| William Notcutt | 3/10 | 4918 days | 0% |
| Christian | 9/10 | 4931 days | 1% |
| Wertra | 9/10 | 4932 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4934 days | 1% |
| Nigel Leighton | 10/10 | 4937 days | 1% |
| Edith and Robert Newton | 3/10 | 4949 days | 0% |
| John Freeman | 8/10 | 4965 days | 1% |
| TheHoon | 7/10 | 5193 days | 1% |
| nztintin | 9/10 | 5224 days | 1% |
| Fleming Lauridsen | 8/10 | 5233 days | 1% |
| Volker | 8/10 | 5233 days | 1% |
| Linda Kosters | 10/10 | 5233 days | 1% |
| Melanie | 8/10 | 5236 days | 1% |
| Tim & Judith | 8/10 | 5236 days | 1% |
| Eric Lombaard | 9/10 | 5236 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5236 days | 1% |
| Randewyk | 5/10 | 5237 days | 1% |
| Erik Poirer | 9/10 | 5238 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5239 days | 1% |
| Jurg Pfaendler | 7/10 | 5241 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5245 days | 1% |
| Katrawa | 7/10 | 5246 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5248 days | 1% |
| Mirando4ka | 7/10 | 5253 days | 1% |
| Jackie & Ray | 9/10 | 5266 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5325 days | 1% |
| John & Vicki | 7/10 | 5331 days | 1% |
| Richard Lechevallier | 10/10 | 5332 days | 1% |
| Livinlife | 10/10 | 5376 days | 1% |
| askwally | 10/10 | 5406 days | 1% |
| Mathew | 10/10 | 5406 days | 1% |
| damaca | 9/10 | 5406 days | 1% |
| John Wekking | 5/10 | 5529 days | 1% |
| Edward Marhi | 9/10 | 5556 days | 1% |
| noname | 10/10 | 5575 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5576 days | 1% |
| Louise van der Hyden | 8/10 | 5588 days | 1% |
| Daniela Borter | 7/10 | 5591 days | 1% |
| Winskowsky | 8/10 | 5592 days | 1% |
| David Emerick | 10/10 | 5593 days | 1% |
| Brian Clothier | 8/10 | 5594 days | 1% |
| Alexander & Stephanie | 3/10 | 5595 days | 0% |
| Kuno Eugster | 7/10 | 5598 days | 1% |
| Manuela Manns | 6/10 | 5603 days | 1% |
| Gerd Pagel | 10/10 | 5603 days | 1% |
| Martin Current | 6/10 | 5605 days | 1% |
| Teum and Orselien | 5/10 | 5606 days | 1% |
| Andy Martin | 9/10 | 5607 days | 1% |
| John Price | 7/10 | 5608 days | 1% |
| Rolf Homeyer | 9/10 | 5609 days | 1% |
| Roy Seymour | 8/10 | 5609 days | 1% |
| Stevenson | 9/10 | 5611 days | 1% |
| Sue Haward | 6/10 | 5613 days | 1% |
| Ewald Waldner | 9/10 | 5614 days | 1% |
| Andreas Neo | 7/10 | 5615 days | 1% |
| Niels Van Welsenes | 8/10 | 5618 days | 1% |
| Mikeminch | 9/10 | 5680 days | 1% |
| Jill | 6/10 | 5710 days | 1% |
| Mary Van | 8/10 | 5771 days | 1% |
| Conny | 8/10 | 5889 days | 1% |
| edwardasmith | 9/10 | 5894 days | 1% |
| Corine van Been | 8/10 | 5937 days | 1% |
| Risch & Seybold | 9/10 | 5937 days | 1% |
| markus Brandenberger | 9/10 | 5942 days | 1% |
| Pam & Norman | 9/10 | 5948 days | 1% |
| Peter G | 8/10 | 5949 days | 1% |
| Chris Helms | 8/10 | 5949 days | 1% |
| Sue S | 8/10 | 5950 days | 1% |
| P.C Kool | 9/10 | 5950 days | 1% |
| Matthias A | 6/10 | 5957 days | 1% |
| John Cox | 8/10 | 5961 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5962 days | 0% |
| Brian Morris | 10/10 | 5964 days | 1% |
| Marsden | 10/10 | 5964 days | 1% |
| th schuermann | 10/10 | 5965 days | 1% |
| Joseph Borking | 10/10 | 5967 days | 1% |
| Mattias Thorm | 9/10 | 5977 days | 1% |
| Annie | 8/10 | 5977 days | 1% |
| John Rylance | 10/10 | 5982 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5982 days | 1% |
| Peter Ortner | 8/10 | 5992 days | 1% |
| Sibille Fischer | 8/10 | 5996 days | 1% |
| Chung Family | 9/10 | 6003 days | 1% |
| sophiep | 8/10 | 6029 days | 1% |
| stafanie_norman | 10/10 | 6029 days | 1% |
| susanl | 9/10 | 6036 days | 1% |
| vivw | 9/10 | 6037 days | 1% |
| foucherm | 8/10 | 6038 days | 1% |
| Douglas Beresford | 8/10 | 6047 days | 1% |
| Mark Jenkins | 9/10 | 6053 days | 1% |
| Myriauy Rito | 8/10 | 6053 days | 1% |
| Vicki Cashmore | 9/10 | 6057 days | 1% |
| richards1 | 9/10 | 6170 days | 1% |
| Kelly | 7/10 | 6200 days | 1% |
| MiepS | 9/10 | 6277 days | 1% |
| marianneb | 10/10 | 6289 days | 1% |
| johnst | 8/10 | 6289 days | 1% |
| KatrinS | 10/10 | 6301 days | 1% |
| EricS | 9/10 | 6301 days | 1% |
| JudithLehr | 10/10 | 6301 days | 1% |
| Eckhard Koepper | 10/10 | 6301 days | 1% |
| JuergenSchnitzer | 10/10 | 6305 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6309 days | 1% |
| KathrinS | 7/10 | 6309 days | 1% |
| JuliaG1 | 8/10 | 6322 days | 1% |
| VacherD | 8/10 | 6323 days | 1% |
| SebastianGermany1 | 9/10 | 6324 days | 1% |
| winter_uk | 9/10 | 6332 days | 1% |
| Visken | 9/10 | 6338 days | 1% |
| WendyS | 8/10 | 6342 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.84% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 118 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 78 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 75 | -0.81% |
| 76 | -0.82% |
| 77 | -0.83% |
| 78 | -0.84% |
| 79 | -0.85% |
| 80 | -0.86% |
| 81 | -0.87% |
| … | … |
Balancing Adjustment
2.74% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.