Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
196 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 203 reviews. There are 196 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 196 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
29% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.01% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.01% and is based on 196 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 196 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie Mandelstam | 8/10 | 375 days | 100% |
| Nicolas | 10/10 | 526 days | 93% |
| Anaïs | 6/10 | 526 days | 80% |
| Fabienne | 8/10 | 740 days | 75% |
| Travel1 | 6/10 | 740 days | 66% |
| Steve | 9/10 | 1106 days | 38% |
| V L Nelson | 6/10 | 1134 days | 31% |
| Andy | 4/10 | 1165 days | 22% |
| RR | 10/10 | 1196 days | 31% |
| Julia | 8/10 | 1196 days | 30% |
| Cindi Wight | 10/10 | 1226 days | 28% |
| Florian S. | 9/10 | 1226 days | 28% |
| Nzfrank | 4/10 | 1499 days | 8% |
| Rory | 7/10 | 1864 days | 5% |
| Antoine | 8/10 | 1895 days | 5% |
| Arlene | 10/10 | 1926 days | 5% |
| Kelly | 8/10 | 2109 days | 5% |
| Robert Schwall | 10/10 | 2170 days | 5% |
| Maria | 7/10 | 2201 days | 4% |
| Will37 | 9/10 | 2230 days | 5% |
| Niko Schachner | 10/10 | 2261 days | 5% |
| FZ | 7/10 | 2292 days | 4% |
| Monica A | 8/10 | 2292 days | 4% |
| Andrew Hammond | 7/10 | 2353 days | 4% |
| ben mannering | 7/10 | 2383 days | 4% |
| Jenn | 7/10 | 2383 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2414 days | 4% |
| TP&MM | 8/10 | 2567 days | 4% |
| Jacqui | 10/10 | 2626 days | 4% |
| Hanna | 8/10 | 2657 days | 4% |
| Jordan & Jazlyn | 8/10 | 2687 days | 4% |
| Stefano Clerici | 9/10 | 2810 days | 3% |
| Bailey Dunne | 9/10 | 2932 days | 3% |
| Audrey Wong | 7/10 | 3000 days | 3% |
| Paul and Paula | 8/10 | 3012 days | 3% |
| M Karutz | 7/10 | 3078 days | 3% |
| Vanessa Stubbs | 6/10 | 3109 days | 2% |
| Anja Röhrich | 10/10 | 3257 days | 2% |
| Tracy Hillier | 9/10 | 3266 days | 2% |
| Helene | 8/10 | 3330 days | 2% |
| Leonie Westerhot | 7/10 | 3373 days | 2% |
| Shelley Warkentin | 8/10 | 3387 days | 2% |
| Sarah Taumoepeau | 7/10 | 3532 days | 2% |
| Gabor Kabacs | 9/10 | 3673 days | 2% |
| Staffan Johansson | 8/10 | 3673 days | 1% |
| brucewilkinson | 4/10 | 3677 days | 1% |
| R Werder | 8/10 | 3706 days | 1% |
| Jean marc Daubenfeld | 8/10 | 3718 days | 1% |
| Fabien Metro | 9/10 | 3885 days | 1% |
| Cindy Stuart | 5/10 | 3971 days | 1% |
| Erica b | 9/10 | 3997 days | 1% |
| Bella Tawera | 6/10 | 4084 days | 1% |
| Mary Moloney | 3/10 | 4089 days | 0% |
| Liz R | 4/10 | 4118 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4118 days | 1% |
| Mark Davie | 9/10 | 4119 days | 1% |
| Florian Lohbrunner | 9/10 | 4130 days | 1% |
| Sunny Sailing | 2/10 | 4301 days | 0% |
| Fabian Rodriguez | 6/10 | 4301 days | 0% |
| Jim Gilmour | 2/10 | 4362 days | 0% |
| Simon Galpin | 9/10 | 4391 days | 1% |
| Family Trip | 9/10 | 4393 days | 1% |
| Julia Seiffert | 9/10 | 4394 days | 1% |
| Anne Courtenay | 3/10 | 4400 days | 1% |
| Kiernan Matthew | 8/10 | 4420 days | 1% |
| Walter Neff | 8/10 | 4421 days | 1% |
| Jacqui Knight | 6/10 | 4435 days | 1% |
| Andrew Cattanach | 4/10 | 4452 days | 1% |
| Cindy Bonton | 7/10 | 4460 days | 1% |
| Sally Mortensen | 8/10 | 4483 days | 1% |
| Michael Craig | 4/10 | 4544 days | 1% |
| Frankie Branco | 9/10 | 4605 days | 1% |
| I & K Urquhart | 8/10 | 4605 days | 1% |
| ozelmer | 3/10 | 4605 days | 1% |
| Neil Beckett | 8/10 | 4727 days | 1% |
| Clarissa Hanck | 5/10 | 4733 days | 1% |
| Wendy Hawkins | 8/10 | 4753 days | 1% |
| Roger Hawkins | 8/10 | 4753 days | 1% |
| Steve | 2/10 | 4758 days | 0% |
| Tanja Schlagermann | 6/10 | 4760 days | 1% |
| Mike Pisco | 8/10 | 4764 days | 1% |
| Michael Nolan | 9/10 | 4786 days | 1% |
| Rachel Leghorn | 1/10 | 4786 days | 0% |
| Phil & Laura | 7/10 | 4786 days | 1% |
| Philip Gibbons | 6/10 | 4786 days | 1% |
| Danish_family | 7/10 | 4786 days | 1% |
| William Notcutt | 3/10 | 4817 days | 1% |
| Christian | 9/10 | 4830 days | 1% |
| Wertra | 9/10 | 4831 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4833 days | 1% |
| Nigel Leighton | 10/10 | 4836 days | 1% |
| Edith and Robert Newton | 3/10 | 4848 days | 1% |
| John Freeman | 8/10 | 4864 days | 1% |
| TheHoon | 7/10 | 5092 days | 1% |
| nztintin | 9/10 | 5123 days | 1% |
| Fleming Lauridsen | 8/10 | 5132 days | 1% |
| Volker | 8/10 | 5132 days | 1% |
| Linda Kosters | 10/10 | 5132 days | 1% |
| Melanie | 8/10 | 5135 days | 1% |
| Tim & Judith | 8/10 | 5135 days | 1% |
| Eric Lombaard | 9/10 | 5135 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5135 days | 1% |
| Randewyk | 5/10 | 5136 days | 1% |
| Erik Poirer | 9/10 | 5137 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5138 days | 1% |
| Jurg Pfaendler | 7/10 | 5140 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5144 days | 1% |
| Katrawa | 7/10 | 5145 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5147 days | 1% |
| Mirando4ka | 7/10 | 5152 days | 1% |
| Jackie & Ray | 9/10 | 5165 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5224 days | 1% |
| John & Vicki | 7/10 | 5230 days | 1% |
| Richard Lechevallier | 10/10 | 5231 days | 1% |
| Livinlife | 10/10 | 5275 days | 1% |
| askwally | 10/10 | 5305 days | 1% |
| Mathew | 10/10 | 5305 days | 1% |
| damaca | 9/10 | 5305 days | 1% |
| John Wekking | 5/10 | 5428 days | 1% |
| Edward Marhi | 9/10 | 5455 days | 1% |
| noname | 10/10 | 5474 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5475 days | 1% |
| Louise van der Hyden | 8/10 | 5487 days | 1% |
| Daniela Borter | 7/10 | 5490 days | 1% |
| Winskowsky | 8/10 | 5491 days | 1% |
| David Emerick | 10/10 | 5492 days | 1% |
| Brian Clothier | 8/10 | 5493 days | 1% |
| Alexander & Stephanie | 3/10 | 5494 days | 1% |
| Kuno Eugster | 7/10 | 5497 days | 1% |
| Manuela Manns | 6/10 | 5502 days | 1% |
| Gerd Pagel | 10/10 | 5502 days | 1% |
| Martin Current | 6/10 | 5504 days | 1% |
| Teum and Orselien | 5/10 | 5505 days | 1% |
| Andy Martin | 9/10 | 5506 days | 1% |
| John Price | 7/10 | 5507 days | 1% |
| Rolf Homeyer | 9/10 | 5508 days | 1% |
| Roy Seymour | 8/10 | 5508 days | 1% |
| Stevenson | 9/10 | 5510 days | 1% |
| Sue Haward | 6/10 | 5512 days | 1% |
| Ewald Waldner | 9/10 | 5513 days | 1% |
| Andreas Neo | 7/10 | 5514 days | 1% |
| Niels Van Welsenes | 8/10 | 5517 days | 1% |
| Mikeminch | 9/10 | 5579 days | 1% |
| Jill | 6/10 | 5609 days | 1% |
| Mary Van | 8/10 | 5670 days | 1% |
| Conny | 8/10 | 5788 days | 1% |
| edwardasmith | 9/10 | 5793 days | 1% |
| Corine van Been | 8/10 | 5836 days | 1% |
| Risch & Seybold | 9/10 | 5836 days | 1% |
| markus Brandenberger | 9/10 | 5841 days | 1% |
| Pam & Norman | 9/10 | 5847 days | 1% |
| Peter G | 8/10 | 5848 days | 1% |
| Chris Helms | 8/10 | 5848 days | 1% |
| Sue S | 8/10 | 5849 days | 1% |
| P.C Kool | 9/10 | 5849 days | 1% |
| Matthias A | 6/10 | 5856 days | 1% |
| John Cox | 8/10 | 5860 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5861 days | 1% |
| Brian Morris | 10/10 | 5863 days | 1% |
| Marsden | 10/10 | 5863 days | 1% |
| th schuermann | 10/10 | 5864 days | 1% |
| Joseph Borking | 10/10 | 5866 days | 1% |
| Mattias Thorm | 9/10 | 5876 days | 1% |
| Annie | 8/10 | 5876 days | 1% |
| John Rylance | 10/10 | 5881 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5881 days | 1% |
| Peter Ortner | 8/10 | 5891 days | 1% |
| Sibille Fischer | 8/10 | 5895 days | 1% |
| Chung Family | 9/10 | 5902 days | 1% |
| sophiep | 8/10 | 5928 days | 1% |
| stafanie_norman | 10/10 | 5928 days | 1% |
| susanl | 9/10 | 5935 days | 1% |
| vivw | 9/10 | 5936 days | 1% |
| foucherm | 8/10 | 5937 days | 1% |
| Douglas Beresford | 8/10 | 5946 days | 1% |
| Mark Jenkins | 9/10 | 5952 days | 1% |
| Myriauy Rito | 8/10 | 5952 days | 1% |
| Vicki Cashmore | 9/10 | 5956 days | 1% |
| richards1 | 9/10 | 6069 days | 1% |
| Kelly | 7/10 | 6099 days | 1% |
| MiepS | 9/10 | 6176 days | 1% |
| marianneb | 10/10 | 6188 days | 1% |
| johnst | 8/10 | 6188 days | 1% |
| KatrinS | 10/10 | 6200 days | 1% |
| EricS | 9/10 | 6200 days | 1% |
| JudithLehr | 10/10 | 6200 days | 1% |
| Eckhard Koepper | 10/10 | 6200 days | 1% |
| JuergenSchnitzer | 10/10 | 6204 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6208 days | 1% |
| KathrinS | 7/10 | 6208 days | 1% |
| JuliaG1 | 8/10 | 6221 days | 1% |
| VacherD | 8/10 | 6222 days | 1% |
| SebastianGermany1 | 9/10 | 6223 days | 1% |
| winter_uk | 9/10 | 6231 days | 1% |
| Visken | 9/10 | 6237 days | 1% |
| WendyS | 8/10 | 6241 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.03% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.97% |
| 198 | -3.99% |
| 199 | -4.01% |
| 200 | -4.03% |
| 201 | -4.05% |
| 202 | -4.07% |
| 203 | -4.09% |
| … | … |
Balancing Adjustment
4.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.