Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
197 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 204 reviews. There are 197 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
28% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.12% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.12% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Amy | 10/10 | 131 days | 100% |
| Annie Mandelstam | 8/10 | 496 days | 85% |
| Nicolas | 10/10 | 647 days | 77% |
| Anaïs | 6/10 | 647 days | 66% |
| Fabienne | 8/10 | 861 days | 57% |
| Travel1 | 6/10 | 861 days | 50% |
| Steve | 9/10 | 1227 days | 25% |
| V L Nelson | 6/10 | 1255 days | 20% |
| Andy | 4/10 | 1286 days | 14% |
| RR | 10/10 | 1317 days | 20% |
| Julia | 8/10 | 1317 days | 19% |
| Cindi Wight | 10/10 | 1347 days | 18% |
| Florian S. | 9/10 | 1347 days | 18% |
| Nzfrank | 4/10 | 1620 days | 5% |
| Rory | 7/10 | 1985 days | 4% |
| Antoine | 8/10 | 2016 days | 4% |
| Arlene | 10/10 | 2047 days | 4% |
| Kelly | 8/10 | 2230 days | 4% |
| Robert Schwall | 10/10 | 2291 days | 4% |
| Maria | 7/10 | 2322 days | 4% |
| Will37 | 9/10 | 2351 days | 4% |
| Niko Schachner | 10/10 | 2382 days | 4% |
| FZ | 7/10 | 2413 days | 3% |
| Monica A | 8/10 | 2413 days | 4% |
| Andrew Hammond | 7/10 | 2474 days | 3% |
| ben mannering | 7/10 | 2504 days | 3% |
| Jenn | 7/10 | 2504 days | 3% |
| Keith & Kay Finlayson | 10/10 | 2535 days | 3% |
| TP&MM | 8/10 | 2688 days | 3% |
| Jacqui | 10/10 | 2747 days | 3% |
| Hanna | 8/10 | 2778 days | 3% |
| Jordan & Jazlyn | 8/10 | 2808 days | 3% |
| Stefano Clerici | 9/10 | 2931 days | 3% |
| Bailey Dunne | 9/10 | 3053 days | 2% |
| Audrey Wong | 7/10 | 3121 days | 2% |
| Paul and Paula | 8/10 | 3133 days | 2% |
| M Karutz | 7/10 | 3199 days | 2% |
| Vanessa Stubbs | 6/10 | 3230 days | 2% |
| Anja Röhrich | 10/10 | 3378 days | 2% |
| Tracy Hillier | 9/10 | 3387 days | 2% |
| Helene | 8/10 | 3451 days | 2% |
| Leonie Westerhot | 7/10 | 3494 days | 1% |
| Shelley Warkentin | 8/10 | 3508 days | 2% |
| Sarah Taumoepeau | 7/10 | 3653 days | 1% |
| Gabor Kabacs | 9/10 | 3794 days | 1% |
| Staffan Johansson | 8/10 | 3794 days | 1% |
| brucewilkinson | 4/10 | 3798 days | 1% |
| R Werder | 8/10 | 3827 days | 1% |
| Jean marc Daubenfeld | 8/10 | 3839 days | 1% |
| Fabien Metro | 9/10 | 4006 days | 1% |
| Cindy Stuart | 5/10 | 4092 days | 0% |
| Erica b | 9/10 | 4118 days | 0% |
| Bella Tawera | 6/10 | 4205 days | 0% |
| Mary Moloney | 3/10 | 4210 days | 0% |
| Liz R | 4/10 | 4239 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4239 days | 0% |
| Mark Davie | 9/10 | 4240 days | 0% |
| Florian Lohbrunner | 9/10 | 4251 days | 0% |
| Sunny Sailing | 2/10 | 4422 days | 0% |
| Fabian Rodriguez | 6/10 | 4422 days | 1% |
| Jim Gilmour | 2/10 | 4483 days | 0% |
| Simon Galpin | 9/10 | 4512 days | 1% |
| Family Trip | 9/10 | 4514 days | 1% |
| Julia Seiffert | 9/10 | 4515 days | 1% |
| Anne Courtenay | 3/10 | 4521 days | 0% |
| Kiernan Matthew | 8/10 | 4541 days | 1% |
| Walter Neff | 8/10 | 4542 days | 1% |
| Jacqui Knight | 6/10 | 4556 days | 1% |
| Andrew Cattanach | 4/10 | 4573 days | 0% |
| Cindy Bonton | 7/10 | 4581 days | 1% |
| Sally Mortensen | 8/10 | 4604 days | 1% |
| Michael Craig | 4/10 | 4665 days | 0% |
| Frankie Branco | 9/10 | 4726 days | 1% |
| I & K Urquhart | 8/10 | 4726 days | 1% |
| ozelmer | 3/10 | 4726 days | 0% |
| Neil Beckett | 8/10 | 4848 days | 1% |
| Clarissa Hanck | 5/10 | 4854 days | 1% |
| Wendy Hawkins | 8/10 | 4874 days | 1% |
| Roger Hawkins | 8/10 | 4874 days | 1% |
| Steve | 2/10 | 4879 days | 0% |
| Tanja Schlagermann | 6/10 | 4881 days | 1% |
| Mike Pisco | 8/10 | 4885 days | 1% |
| Michael Nolan | 9/10 | 4907 days | 1% |
| Rachel Leghorn | 1/10 | 4907 days | 0% |
| Phil & Laura | 7/10 | 4907 days | 1% |
| Philip Gibbons | 6/10 | 4907 days | 1% |
| Danish_family | 7/10 | 4907 days | 1% |
| William Notcutt | 3/10 | 4938 days | 0% |
| Christian | 9/10 | 4951 days | 1% |
| Wertra | 9/10 | 4952 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4954 days | 1% |
| Nigel Leighton | 10/10 | 4957 days | 1% |
| Edith and Robert Newton | 3/10 | 4969 days | 0% |
| John Freeman | 8/10 | 4985 days | 1% |
| TheHoon | 7/10 | 5213 days | 1% |
| nztintin | 9/10 | 5244 days | 1% |
| Fleming Lauridsen | 8/10 | 5253 days | 1% |
| Volker | 8/10 | 5253 days | 1% |
| Linda Kosters | 10/10 | 5253 days | 1% |
| Melanie | 8/10 | 5256 days | 1% |
| Tim & Judith | 8/10 | 5256 days | 1% |
| Eric Lombaard | 9/10 | 5256 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5256 days | 1% |
| Randewyk | 5/10 | 5257 days | 1% |
| Erik Poirer | 9/10 | 5258 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5259 days | 1% |
| Jurg Pfaendler | 7/10 | 5261 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5265 days | 1% |
| Katrawa | 7/10 | 5266 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5268 days | 1% |
| Mirando4ka | 7/10 | 5273 days | 1% |
| Jackie & Ray | 9/10 | 5286 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5345 days | 1% |
| John & Vicki | 7/10 | 5351 days | 1% |
| Richard Lechevallier | 10/10 | 5352 days | 1% |
| Livinlife | 10/10 | 5396 days | 1% |
| askwally | 10/10 | 5426 days | 1% |
| Mathew | 10/10 | 5426 days | 1% |
| damaca | 9/10 | 5426 days | 1% |
| John Wekking | 5/10 | 5549 days | 1% |
| Edward Marhi | 9/10 | 5576 days | 1% |
| noname | 10/10 | 5595 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5596 days | 1% |
| Louise van der Hyden | 8/10 | 5608 days | 1% |
| Daniela Borter | 7/10 | 5611 days | 1% |
| Winskowsky | 8/10 | 5612 days | 1% |
| David Emerick | 10/10 | 5613 days | 1% |
| Brian Clothier | 8/10 | 5614 days | 1% |
| Alexander & Stephanie | 3/10 | 5615 days | 0% |
| Kuno Eugster | 7/10 | 5618 days | 1% |
| Manuela Manns | 6/10 | 5623 days | 1% |
| Gerd Pagel | 10/10 | 5623 days | 1% |
| Martin Current | 6/10 | 5625 days | 1% |
| Teum and Orselien | 5/10 | 5626 days | 1% |
| Andy Martin | 9/10 | 5627 days | 1% |
| John Price | 7/10 | 5628 days | 1% |
| Rolf Homeyer | 9/10 | 5629 days | 1% |
| Roy Seymour | 8/10 | 5629 days | 1% |
| Stevenson | 9/10 | 5631 days | 1% |
| Sue Haward | 6/10 | 5633 days | 1% |
| Ewald Waldner | 9/10 | 5634 days | 1% |
| Andreas Neo | 7/10 | 5635 days | 1% |
| Niels Van Welsenes | 8/10 | 5638 days | 1% |
| Mikeminch | 9/10 | 5700 days | 1% |
| Jill | 6/10 | 5730 days | 1% |
| Mary Van | 8/10 | 5791 days | 1% |
| Conny | 8/10 | 5909 days | 1% |
| edwardasmith | 9/10 | 5914 days | 1% |
| Corine van Been | 8/10 | 5957 days | 1% |
| Risch & Seybold | 9/10 | 5957 days | 1% |
| markus Brandenberger | 9/10 | 5962 days | 1% |
| Pam & Norman | 9/10 | 5968 days | 1% |
| Peter G | 8/10 | 5969 days | 1% |
| Chris Helms | 8/10 | 5969 days | 1% |
| Sue S | 8/10 | 5970 days | 1% |
| P.C Kool | 9/10 | 5970 days | 1% |
| Matthias A | 6/10 | 5977 days | 1% |
| John Cox | 8/10 | 5981 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5982 days | 0% |
| Brian Morris | 10/10 | 5984 days | 1% |
| Marsden | 10/10 | 5984 days | 1% |
| th schuermann | 10/10 | 5985 days | 1% |
| Joseph Borking | 10/10 | 5987 days | 1% |
| Mattias Thorm | 9/10 | 5997 days | 1% |
| Annie | 8/10 | 5997 days | 1% |
| John Rylance | 10/10 | 6002 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 6002 days | 1% |
| Peter Ortner | 8/10 | 6012 days | 1% |
| Sibille Fischer | 8/10 | 6016 days | 1% |
| Chung Family | 9/10 | 6023 days | 1% |
| sophiep | 8/10 | 6049 days | 1% |
| stafanie_norman | 10/10 | 6049 days | 1% |
| susanl | 9/10 | 6056 days | 1% |
| vivw | 9/10 | 6057 days | 1% |
| foucherm | 8/10 | 6058 days | 1% |
| Douglas Beresford | 8/10 | 6067 days | 1% |
| Mark Jenkins | 9/10 | 6073 days | 1% |
| Myriauy Rito | 8/10 | 6073 days | 1% |
| Vicki Cashmore | 9/10 | 6077 days | 1% |
| richards1 | 9/10 | 6190 days | 1% |
| Kelly | 7/10 | 6220 days | 1% |
| MiepS | 9/10 | 6297 days | 1% |
| marianneb | 10/10 | 6309 days | 1% |
| johnst | 8/10 | 6309 days | 1% |
| KatrinS | 10/10 | 6321 days | 1% |
| EricS | 9/10 | 6321 days | 1% |
| JudithLehr | 10/10 | 6321 days | 1% |
| Eckhard Koepper | 10/10 | 6321 days | 1% |
| JuergenSchnitzer | 10/10 | 6325 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6329 days | 1% |
| KathrinS | 7/10 | 6329 days | 1% |
| JuliaG1 | 8/10 | 6342 days | 1% |
| VacherD | 8/10 | 6343 days | 1% |
| SebastianGermany1 | 9/10 | 6344 days | 1% |
| winter_uk | 9/10 | 6352 days | 1% |
| Visken | 9/10 | 6358 days | 1% |
| WendyS | 8/10 | 6362 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.99% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 99 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 96 | -0.96% |
| 97 | -0.97% |
| 98 | -0.98% |
| 99 | -0.99% |
| 100 | -1.00% |
| 101 | -1.01% |
| 102 | -1.02% |
| … | … |
Balancing Adjustment
2.76% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.