Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
196 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 203 reviews. There are 196 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 196 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
29% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.01% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.01% and is based on 196 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 196 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie Mandelstam | 8/10 | 290 days | 100% |
| Nicolas | 10/10 | 441 days | 95% |
| Anaïs | 6/10 | 441 days | 82% |
| Fabienne | 8/10 | 655 days | 79% |
| Travel1 | 6/10 | 655 days | 70% |
| Steve | 9/10 | 1021 days | 44% |
| V L Nelson | 6/10 | 1048 days | 36% |
| Andy | 4/10 | 1080 days | 26% |
| RR | 10/10 | 1111 days | 37% |
| Julia | 8/10 | 1111 days | 36% |
| Cindi Wight | 10/10 | 1141 days | 34% |
| Florian S. | 9/10 | 1141 days | 34% |
| Nzfrank | 4/10 | 1414 days | 10% |
| Rory | 7/10 | 1779 days | 5% |
| Antoine | 8/10 | 1810 days | 5% |
| Arlene | 10/10 | 1841 days | 5% |
| Kelly | 8/10 | 2024 days | 5% |
| Robert Schwall | 10/10 | 2085 days | 5% |
| Maria | 7/10 | 2116 days | 4% |
| Will37 | 9/10 | 2145 days | 5% |
| Niko Schachner | 10/10 | 2175 days | 5% |
| FZ | 7/10 | 2207 days | 4% |
| Monica A | 8/10 | 2207 days | 4% |
| Andrew Hammond | 7/10 | 2268 days | 4% |
| ben mannering | 7/10 | 2298 days | 4% |
| Jenn | 7/10 | 2298 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2329 days | 4% |
| TP&MM | 8/10 | 2482 days | 4% |
| Jacqui | 10/10 | 2541 days | 4% |
| Hanna | 8/10 | 2572 days | 4% |
| Jordan & Jazlyn | 8/10 | 2602 days | 4% |
| Stefano Clerici | 9/10 | 2725 days | 3% |
| Bailey Dunne | 9/10 | 2847 days | 3% |
| Audrey Wong | 7/10 | 2915 days | 3% |
| Paul and Paula | 8/10 | 2927 days | 3% |
| M Karutz | 7/10 | 2993 days | 3% |
| Vanessa Stubbs | 6/10 | 3024 days | 2% |
| Anja Röhrich | 10/10 | 3172 days | 3% |
| Tracy Hillier | 9/10 | 3181 days | 2% |
| Helene | 8/10 | 3245 days | 2% |
| Leonie Westerhot | 7/10 | 3288 days | 2% |
| Shelley Warkentin | 8/10 | 3301 days | 2% |
| Sarah Taumoepeau | 7/10 | 3447 days | 2% |
| Gabor Kabacs | 9/10 | 3588 days | 2% |
| Staffan Johansson | 8/10 | 3588 days | 2% |
| brucewilkinson | 4/10 | 3592 days | 1% |
| R Werder | 8/10 | 3621 days | 2% |
| Jean marc Daubenfeld | 8/10 | 3633 days | 2% |
| Fabien Metro | 9/10 | 3800 days | 1% |
| Cindy Stuart | 5/10 | 3886 days | 1% |
| Erica b | 9/10 | 3911 days | 1% |
| Bella Tawera | 6/10 | 3999 days | 1% |
| Mary Moloney | 3/10 | 4004 days | 0% |
| Liz R | 4/10 | 4032 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4032 days | 1% |
| Mark Davie | 9/10 | 4034 days | 1% |
| Florian Lohbrunner | 9/10 | 4045 days | 1% |
| Sunny Sailing | 2/10 | 4216 days | 0% |
| Fabian Rodriguez | 6/10 | 4216 days | 0% |
| Jim Gilmour | 2/10 | 4277 days | 0% |
| Simon Galpin | 9/10 | 4306 days | 0% |
| Family Trip | 9/10 | 4308 days | 0% |
| Julia Seiffert | 9/10 | 4309 days | 0% |
| Anne Courtenay | 3/10 | 4315 days | 0% |
| Kiernan Matthew | 8/10 | 4335 days | 0% |
| Walter Neff | 8/10 | 4336 days | 0% |
| Jacqui Knight | 6/10 | 4350 days | 0% |
| Andrew Cattanach | 4/10 | 4367 days | 0% |
| Cindy Bonton | 7/10 | 4375 days | 0% |
| Sally Mortensen | 8/10 | 4398 days | 1% |
| Michael Craig | 4/10 | 4459 days | 1% |
| Frankie Branco | 9/10 | 4520 days | 1% |
| I & K Urquhart | 8/10 | 4520 days | 1% |
| ozelmer | 3/10 | 4520 days | 1% |
| Neil Beckett | 8/10 | 4642 days | 1% |
| Clarissa Hanck | 5/10 | 4648 days | 1% |
| Wendy Hawkins | 8/10 | 4668 days | 1% |
| Roger Hawkins | 8/10 | 4668 days | 1% |
| Steve | 2/10 | 4673 days | 0% |
| Tanja Schlagermann | 6/10 | 4675 days | 1% |
| Mike Pisco | 8/10 | 4679 days | 1% |
| Michael Nolan | 9/10 | 4701 days | 1% |
| Rachel Leghorn | 1/10 | 4701 days | 0% |
| Phil & Laura | 7/10 | 4701 days | 1% |
| Philip Gibbons | 6/10 | 4701 days | 1% |
| Danish_family | 7/10 | 4701 days | 1% |
| William Notcutt | 3/10 | 4732 days | 1% |
| Christian | 9/10 | 4745 days | 1% |
| Wertra | 9/10 | 4746 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4748 days | 1% |
| Nigel Leighton | 10/10 | 4751 days | 1% |
| Edith and Robert Newton | 3/10 | 4763 days | 1% |
| John Freeman | 8/10 | 4779 days | 1% |
| TheHoon | 7/10 | 5007 days | 1% |
| nztintin | 9/10 | 5038 days | 1% |
| Fleming Lauridsen | 8/10 | 5047 days | 1% |
| Volker | 8/10 | 5047 days | 1% |
| Linda Kosters | 10/10 | 5047 days | 1% |
| Melanie | 8/10 | 5050 days | 1% |
| Tim & Judith | 8/10 | 5050 days | 1% |
| Eric Lombaard | 9/10 | 5050 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5050 days | 1% |
| Randewyk | 5/10 | 5051 days | 1% |
| Erik Poirer | 9/10 | 5052 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5053 days | 1% |
| Jurg Pfaendler | 7/10 | 5055 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5059 days | 1% |
| Katrawa | 7/10 | 5060 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5062 days | 1% |
| Mirando4ka | 7/10 | 5067 days | 1% |
| Jackie & Ray | 9/10 | 5080 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5139 days | 1% |
| John & Vicki | 7/10 | 5145 days | 1% |
| Richard Lechevallier | 10/10 | 5146 days | 1% |
| Livinlife | 10/10 | 5190 days | 1% |
| askwally | 10/10 | 5220 days | 1% |
| Mathew | 10/10 | 5220 days | 1% |
| damaca | 9/10 | 5220 days | 1% |
| John Wekking | 5/10 | 5343 days | 1% |
| Edward Marhi | 9/10 | 5370 days | 1% |
| noname | 10/10 | 5389 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5390 days | 1% |
| Louise van der Hyden | 8/10 | 5402 days | 1% |
| Daniela Borter | 7/10 | 5405 days | 1% |
| Winskowsky | 8/10 | 5406 days | 1% |
| David Emerick | 10/10 | 5407 days | 1% |
| Brian Clothier | 8/10 | 5408 days | 1% |
| Alexander & Stephanie | 3/10 | 5409 days | 1% |
| Kuno Eugster | 7/10 | 5412 days | 1% |
| Manuela Manns | 6/10 | 5417 days | 1% |
| Gerd Pagel | 10/10 | 5417 days | 1% |
| Martin Current | 6/10 | 5419 days | 1% |
| Teum and Orselien | 5/10 | 5420 days | 1% |
| Andy Martin | 9/10 | 5421 days | 1% |
| John Price | 7/10 | 5422 days | 1% |
| Rolf Homeyer | 9/10 | 5423 days | 1% |
| Roy Seymour | 8/10 | 5423 days | 1% |
| Stevenson | 9/10 | 5425 days | 1% |
| Sue Haward | 6/10 | 5427 days | 1% |
| Ewald Waldner | 9/10 | 5428 days | 1% |
| Andreas Neo | 7/10 | 5429 days | 1% |
| Niels Van Welsenes | 8/10 | 5432 days | 1% |
| Mikeminch | 9/10 | 5494 days | 1% |
| Jill | 6/10 | 5524 days | 1% |
| Mary Van | 8/10 | 5585 days | 1% |
| Conny | 8/10 | 5703 days | 1% |
| edwardasmith | 9/10 | 5708 days | 1% |
| Corine van Been | 8/10 | 5751 days | 1% |
| Risch & Seybold | 9/10 | 5751 days | 1% |
| markus Brandenberger | 9/10 | 5756 days | 1% |
| Pam & Norman | 9/10 | 5762 days | 1% |
| Peter G | 8/10 | 5763 days | 1% |
| Chris Helms | 8/10 | 5763 days | 1% |
| Sue S | 8/10 | 5764 days | 1% |
| P.C Kool | 9/10 | 5764 days | 1% |
| Matthias A | 6/10 | 5771 days | 1% |
| John Cox | 8/10 | 5775 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5776 days | 1% |
| Brian Morris | 10/10 | 5778 days | 1% |
| Marsden | 10/10 | 5778 days | 1% |
| th schuermann | 10/10 | 5779 days | 1% |
| Joseph Borking | 10/10 | 5781 days | 1% |
| Mattias Thorm | 9/10 | 5791 days | 1% |
| Annie | 8/10 | 5791 days | 1% |
| John Rylance | 10/10 | 5796 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5796 days | 1% |
| Peter Ortner | 8/10 | 5806 days | 1% |
| Sibille Fischer | 8/10 | 5810 days | 1% |
| Chung Family | 9/10 | 5817 days | 1% |
| sophiep | 8/10 | 5843 days | 1% |
| stafanie_norman | 10/10 | 5843 days | 1% |
| susanl | 9/10 | 5850 days | 1% |
| vivw | 9/10 | 5851 days | 1% |
| foucherm | 8/10 | 5852 days | 1% |
| Douglas Beresford | 8/10 | 5861 days | 1% |
| Mark Jenkins | 9/10 | 5867 days | 1% |
| Myriauy Rito | 8/10 | 5867 days | 1% |
| Vicki Cashmore | 9/10 | 5871 days | 1% |
| richards1 | 9/10 | 5984 days | 1% |
| Kelly | 7/10 | 6014 days | 1% |
| MiepS | 9/10 | 6091 days | 1% |
| marianneb | 10/10 | 6103 days | 1% |
| johnst | 8/10 | 6103 days | 1% |
| KatrinS | 10/10 | 6115 days | 1% |
| EricS | 9/10 | 6115 days | 1% |
| JudithLehr | 10/10 | 6115 days | 1% |
| Eckhard Koepper | 10/10 | 6115 days | 1% |
| JuergenSchnitzer | 10/10 | 6119 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6123 days | 1% |
| KathrinS | 7/10 | 6123 days | 1% |
| JuliaG1 | 8/10 | 6136 days | 1% |
| VacherD | 8/10 | 6137 days | 1% |
| SebastianGermany1 | 9/10 | 6138 days | 1% |
| winter_uk | 9/10 | 6146 days | 1% |
| Visken | 9/10 | 6152 days | 1% |
| WendyS | 8/10 | 6156 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
4.57% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.