Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
196 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 203 reviews. There are 196 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 196 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
29% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.01% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.01% and is based on 196 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 196 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie Mandelstam | 8/10 | 396 days | 100% |
| Nicolas | 10/10 | 547 days | 93% |
| Anaïs | 6/10 | 547 days | 80% |
| Fabienne | 8/10 | 761 days | 74% |
| Travel1 | 6/10 | 761 days | 65% |
| Steve | 9/10 | 1127 days | 36% |
| V L Nelson | 6/10 | 1154 days | 30% |
| Andy | 4/10 | 1186 days | 21% |
| RR | 10/10 | 1217 days | 29% |
| Julia | 8/10 | 1217 days | 29% |
| Cindi Wight | 10/10 | 1247 days | 27% |
| Florian S. | 9/10 | 1247 days | 27% |
| Nzfrank | 4/10 | 1520 days | 7% |
| Rory | 7/10 | 1885 days | 5% |
| Antoine | 8/10 | 1916 days | 5% |
| Arlene | 10/10 | 1947 days | 5% |
| Kelly | 8/10 | 2130 days | 5% |
| Robert Schwall | 10/10 | 2191 days | 5% |
| Maria | 7/10 | 2222 days | 4% |
| Will37 | 9/10 | 2251 days | 5% |
| Niko Schachner | 10/10 | 2281 days | 5% |
| FZ | 7/10 | 2313 days | 4% |
| Monica A | 8/10 | 2313 days | 4% |
| Andrew Hammond | 7/10 | 2374 days | 4% |
| ben mannering | 7/10 | 2404 days | 4% |
| Jenn | 7/10 | 2404 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2435 days | 4% |
| TP&MM | 8/10 | 2588 days | 4% |
| Jacqui | 10/10 | 2647 days | 4% |
| Hanna | 8/10 | 2678 days | 4% |
| Jordan & Jazlyn | 8/10 | 2708 days | 4% |
| Stefano Clerici | 9/10 | 2831 days | 3% |
| Bailey Dunne | 9/10 | 2953 days | 3% |
| Audrey Wong | 7/10 | 3021 days | 3% |
| Paul and Paula | 8/10 | 3033 days | 3% |
| M Karutz | 7/10 | 3099 days | 3% |
| Vanessa Stubbs | 6/10 | 3130 days | 2% |
| Anja Röhrich | 10/10 | 3278 days | 2% |
| Tracy Hillier | 9/10 | 3287 days | 2% |
| Helene | 8/10 | 3351 days | 2% |
| Leonie Westerhot | 7/10 | 3394 days | 2% |
| Shelley Warkentin | 8/10 | 3407 days | 2% |
| Sarah Taumoepeau | 7/10 | 3553 days | 2% |
| Gabor Kabacs | 9/10 | 3694 days | 1% |
| Staffan Johansson | 8/10 | 3694 days | 1% |
| brucewilkinson | 4/10 | 3698 days | 1% |
| R Werder | 8/10 | 3727 days | 1% |
| Jean marc Daubenfeld | 8/10 | 3739 days | 1% |
| Fabien Metro | 9/10 | 3906 days | 1% |
| Cindy Stuart | 5/10 | 3992 days | 1% |
| Erica b | 9/10 | 4017 days | 1% |
| Bella Tawera | 6/10 | 4105 days | 0% |
| Mary Moloney | 3/10 | 4110 days | 0% |
| Liz R | 4/10 | 4138 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4138 days | 0% |
| Mark Davie | 9/10 | 4140 days | 0% |
| Florian Lohbrunner | 9/10 | 4151 days | 0% |
| Sunny Sailing | 2/10 | 4322 days | 0% |
| Fabian Rodriguez | 6/10 | 4322 days | 0% |
| Jim Gilmour | 2/10 | 4383 days | 0% |
| Simon Galpin | 9/10 | 4412 days | 1% |
| Family Trip | 9/10 | 4414 days | 1% |
| Julia Seiffert | 9/10 | 4415 days | 1% |
| Anne Courtenay | 3/10 | 4421 days | 1% |
| Kiernan Matthew | 8/10 | 4441 days | 1% |
| Walter Neff | 8/10 | 4442 days | 1% |
| Jacqui Knight | 6/10 | 4456 days | 1% |
| Andrew Cattanach | 4/10 | 4473 days | 1% |
| Cindy Bonton | 7/10 | 4481 days | 1% |
| Sally Mortensen | 8/10 | 4504 days | 1% |
| Michael Craig | 4/10 | 4565 days | 1% |
| Frankie Branco | 9/10 | 4626 days | 1% |
| I & K Urquhart | 8/10 | 4626 days | 1% |
| ozelmer | 3/10 | 4626 days | 1% |
| Neil Beckett | 8/10 | 4748 days | 1% |
| Clarissa Hanck | 5/10 | 4754 days | 1% |
| Wendy Hawkins | 8/10 | 4774 days | 1% |
| Roger Hawkins | 8/10 | 4774 days | 1% |
| Steve | 2/10 | 4779 days | 0% |
| Tanja Schlagermann | 6/10 | 4781 days | 1% |
| Mike Pisco | 8/10 | 4785 days | 1% |
| Michael Nolan | 9/10 | 4807 days | 1% |
| Rachel Leghorn | 1/10 | 4807 days | 0% |
| Phil & Laura | 7/10 | 4807 days | 1% |
| Philip Gibbons | 6/10 | 4807 days | 1% |
| Danish_family | 7/10 | 4807 days | 1% |
| William Notcutt | 3/10 | 4838 days | 1% |
| Christian | 9/10 | 4851 days | 1% |
| Wertra | 9/10 | 4852 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4854 days | 1% |
| Nigel Leighton | 10/10 | 4857 days | 1% |
| Edith and Robert Newton | 3/10 | 4869 days | 1% |
| John Freeman | 8/10 | 4885 days | 1% |
| TheHoon | 7/10 | 5113 days | 1% |
| nztintin | 9/10 | 5144 days | 1% |
| Fleming Lauridsen | 8/10 | 5153 days | 1% |
| Volker | 8/10 | 5153 days | 1% |
| Linda Kosters | 10/10 | 5153 days | 1% |
| Melanie | 8/10 | 5156 days | 1% |
| Tim & Judith | 8/10 | 5156 days | 1% |
| Eric Lombaard | 9/10 | 5156 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5156 days | 1% |
| Randewyk | 5/10 | 5157 days | 1% |
| Erik Poirer | 9/10 | 5158 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5159 days | 1% |
| Jurg Pfaendler | 7/10 | 5161 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5165 days | 1% |
| Katrawa | 7/10 | 5166 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5168 days | 1% |
| Mirando4ka | 7/10 | 5173 days | 1% |
| Jackie & Ray | 9/10 | 5186 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5245 days | 1% |
| John & Vicki | 7/10 | 5251 days | 1% |
| Richard Lechevallier | 10/10 | 5252 days | 1% |
| Livinlife | 10/10 | 5296 days | 1% |
| askwally | 10/10 | 5326 days | 1% |
| Mathew | 10/10 | 5326 days | 1% |
| damaca | 9/10 | 5326 days | 1% |
| John Wekking | 5/10 | 5449 days | 1% |
| Edward Marhi | 9/10 | 5476 days | 1% |
| noname | 10/10 | 5495 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5496 days | 1% |
| Louise van der Hyden | 8/10 | 5508 days | 1% |
| Daniela Borter | 7/10 | 5511 days | 1% |
| Winskowsky | 8/10 | 5512 days | 1% |
| David Emerick | 10/10 | 5513 days | 1% |
| Brian Clothier | 8/10 | 5514 days | 1% |
| Alexander & Stephanie | 3/10 | 5515 days | 1% |
| Kuno Eugster | 7/10 | 5518 days | 1% |
| Manuela Manns | 6/10 | 5523 days | 1% |
| Gerd Pagel | 10/10 | 5523 days | 1% |
| Martin Current | 6/10 | 5525 days | 1% |
| Teum and Orselien | 5/10 | 5526 days | 1% |
| Andy Martin | 9/10 | 5527 days | 1% |
| John Price | 7/10 | 5528 days | 1% |
| Rolf Homeyer | 9/10 | 5529 days | 1% |
| Roy Seymour | 8/10 | 5529 days | 1% |
| Stevenson | 9/10 | 5531 days | 1% |
| Sue Haward | 6/10 | 5533 days | 1% |
| Ewald Waldner | 9/10 | 5534 days | 1% |
| Andreas Neo | 7/10 | 5535 days | 1% |
| Niels Van Welsenes | 8/10 | 5538 days | 1% |
| Mikeminch | 9/10 | 5600 days | 1% |
| Jill | 6/10 | 5630 days | 1% |
| Mary Van | 8/10 | 5691 days | 1% |
| Conny | 8/10 | 5809 days | 1% |
| edwardasmith | 9/10 | 5814 days | 1% |
| Corine van Been | 8/10 | 5857 days | 1% |
| Risch & Seybold | 9/10 | 5857 days | 1% |
| markus Brandenberger | 9/10 | 5862 days | 1% |
| Pam & Norman | 9/10 | 5868 days | 1% |
| Peter G | 8/10 | 5869 days | 1% |
| Chris Helms | 8/10 | 5869 days | 1% |
| Sue S | 8/10 | 5870 days | 1% |
| P.C Kool | 9/10 | 5870 days | 1% |
| Matthias A | 6/10 | 5877 days | 1% |
| John Cox | 8/10 | 5881 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5882 days | 1% |
| Brian Morris | 10/10 | 5884 days | 1% |
| Marsden | 10/10 | 5884 days | 1% |
| th schuermann | 10/10 | 5885 days | 1% |
| Joseph Borking | 10/10 | 5887 days | 1% |
| Mattias Thorm | 9/10 | 5897 days | 1% |
| Annie | 8/10 | 5897 days | 1% |
| John Rylance | 10/10 | 5902 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5902 days | 1% |
| Peter Ortner | 8/10 | 5912 days | 1% |
| Sibille Fischer | 8/10 | 5916 days | 1% |
| Chung Family | 9/10 | 5923 days | 1% |
| sophiep | 8/10 | 5949 days | 1% |
| stafanie_norman | 10/10 | 5949 days | 1% |
| susanl | 9/10 | 5956 days | 1% |
| vivw | 9/10 | 5957 days | 1% |
| foucherm | 8/10 | 5958 days | 1% |
| Douglas Beresford | 8/10 | 5967 days | 1% |
| Mark Jenkins | 9/10 | 5973 days | 1% |
| Myriauy Rito | 8/10 | 5973 days | 1% |
| Vicki Cashmore | 9/10 | 5977 days | 1% |
| richards1 | 9/10 | 6090 days | 1% |
| Kelly | 7/10 | 6120 days | 1% |
| MiepS | 9/10 | 6197 days | 1% |
| marianneb | 10/10 | 6209 days | 1% |
| johnst | 8/10 | 6209 days | 1% |
| KatrinS | 10/10 | 6221 days | 1% |
| EricS | 9/10 | 6221 days | 1% |
| JudithLehr | 10/10 | 6221 days | 1% |
| Eckhard Koepper | 10/10 | 6221 days | 1% |
| JuergenSchnitzer | 10/10 | 6225 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6229 days | 1% |
| KathrinS | 7/10 | 6229 days | 1% |
| JuliaG1 | 8/10 | 6242 days | 1% |
| VacherD | 8/10 | 6243 days | 1% |
| SebastianGermany1 | 9/10 | 6244 days | 1% |
| winter_uk | 9/10 | 6252 days | 1% |
| Visken | 9/10 | 6258 days | 1% |
| WendyS | 8/10 | 6262 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.74% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.68% |
| 198 | -3.70% |
| 199 | -3.72% |
| 200 | -3.74% |
| 201 | -3.76% |
| 202 | -3.77% |
| 203 | -3.79% |
| … | … |
Balancing Adjustment
4.46% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.