Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Akaroa TOP 10 Holiday Park

Valid Reviews

195 Valid Reviews

The Akaroa TOP 10 Holiday Park experience has a total of 202 reviews. There are 195 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 195 valid reviews:

Rating Count Percentage
10/10 31
16%
9/10 49
25%
8/10 55
28%
7/10 24
12%
6/10 14
7%
5/10 5
3%
4/10 7
4%
3/10 6
3%
2/10 3
2%
1/10 1
1%

78.00% Average

The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.00% and is based on 195 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

113 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 195 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 113 face-to-face reviews:

Rating Count Percentage
10/10 18
16%
9/10 34
30%
8/10 36
32%
7/10 11
10%
6/10 6
5%
5/10 4
4%
4/10 1
1%
3/10 3
3%
2/10 0
0%
1/10 0
0%

81.42% Average

The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

79.11%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Nicolas 10/10 65 days 100%
Anaïs 6/10 65 days 86%
Fabienne 8/10 279 days 94%
Travel1 6/10 279 days 83%
Steve 9/10 645 days 76%
V L Nelson 6/10 672 days 64%
Andy 4/10 704 days 47%
RR 10/10 735 days 69%
Julia 8/10 735 days 68%
Cindi Wight 10/10 765 days 67%
Florian S. 9/10 765 days 66%
Nzfrank 4/10 1038 days 26%
Rory 7/10 1403 days 14%
Antoine 8/10 1434 days 13%
Arlene 10/10 1465 days 12%
Kelly 8/10 1648 days 7%
Robert Schwall 10/10 1709 days 6%
Maria 7/10 1740 days 5%
Will37 9/10 1769 days 5%
Niko Schachner 10/10 1799 days 5%
FZ 7/10 1831 days 5%
Monica A 8/10 1831 days 5%
Andrew Hammond 7/10 1892 days 5%
ben mannering 7/10 1922 days 4%
Jenn 7/10 1922 days 4%
Keith & Kay Finlayson 10/10 1953 days 5%
TP&MM 8/10 2106 days 4%
Jacqui 10/10 2165 days 4%
Hanna 8/10 2196 days 4%
Jordan & Jazlyn 8/10 2226 days 4%
Stefano Clerici 9/10 2349 days 4%
Bailey Dunne 9/10 2471 days 4%
Audrey Wong 7/10 2539 days 3%
Paul and Paula 8/10 2551 days 4%
M Karutz 7/10 2617 days 3%
Vanessa Stubbs 6/10 2648 days 3%
Anja Röhrich 10/10 2796 days 3%
Tracy Hillier 9/10 2805 days 3%
Helene 8/10 2869 days 3%
Leonie Westerhot 7/10 2912 days 3%
Shelley Warkentin 8/10 2925 days 3%
Sarah Taumoepeau 7/10 3071 days 2%
Gabor Kabacs 9/10 3212 days 2%
Staffan Johansson 8/10 3212 days 2%
brucewilkinson 4/10 3216 days 1%
R Werder 8/10 3245 days 2%
Jean marc Daubenfeld 8/10 3257 days 2%
Fabien Metro 9/10 3424 days 2%
Cindy Stuart 5/10 3510 days 1%
Erica b 9/10 3535 days 2%
Bella Tawera 6/10 3623 days 1%
Mary Moloney 3/10 3628 days 1%
Liz R 4/10 3656 days 1%
Ian Jimmy Robinson 10/10 3656 days 1%
Mark Davie 9/10 3658 days 1%
Florian Lohbrunner 9/10 3669 days 1%
Sunny Sailing 2/10 3840 days 0%
Fabian Rodriguez 6/10 3840 days 1%
Jim Gilmour 2/10 3901 days 0%
Simon Galpin 9/10 3930 days 1%
Family Trip 9/10 3932 days 1%
Julia Seiffert 9/10 3933 days 1%
Anne Courtenay 3/10 3939 days 0%
Kiernan Matthew 8/10 3959 days 1%
Walter Neff 8/10 3960 days 1%
Jacqui Knight 6/10 3974 days 1%
Andrew Cattanach 4/10 3991 days 0%
Cindy Bonton 7/10 3999 days 1%
Sally Mortensen 8/10 4022 days 1%
Michael Craig 4/10 4083 days 0%
Frankie Branco 9/10 4144 days 0%
I & K Urquhart 8/10 4144 days 0%
ozelmer 3/10 4144 days 0%
Neil Beckett 8/10 4266 days 0%
Clarissa Hanck 5/10 4272 days 0%
Wendy Hawkins 8/10 4292 days 0%
Roger Hawkins 8/10 4292 days 0%
Steve 2/10 4297 days 0%
Tanja Schlagermann 6/10 4299 days 0%
Mike Pisco 8/10 4303 days 0%
Michael Nolan 9/10 4325 days 0%
Rachel Leghorn 1/10 4325 days 0%
Phil & Laura 7/10 4325 days 0%
Philip Gibbons 6/10 4325 days 0%
Danish_family 7/10 4325 days 0%
William Notcutt 3/10 4356 days 0%
Christian 9/10 4369 days 0%
Wertra 9/10 4370 days 0%
Margaret and Derek McNeil 9/10 4372 days 0%
Nigel Leighton 10/10 4375 days 0%
Edith and Robert Newton 3/10 4387 days 1%
John Freeman 8/10 4403 days 1%
TheHoon 7/10 4631 days 1%
nztintin 9/10 4662 days 1%
Fleming Lauridsen 8/10 4671 days 1%
Volker 8/10 4671 days 1%
Linda Kosters 10/10 4671 days 1%
Melanie 8/10 4674 days 1%
Tim & Judith 8/10 4674 days 1%
Eric Lombaard 9/10 4674 days 1%
Gerhard Schoenmeubeck 8/10 4674 days 1%
Randewyk 5/10 4675 days 1%
Erik Poirer 9/10 4676 days 1%
Michael & Rosemary Smith 9/10 4677 days 1%
Jurg Pfaendler 7/10 4679 days 1%
Andreas & Leonie Fehr 8/10 4683 days 1%
Katrawa 7/10 4684 days 1%
Rowena and Ian Lanyon 8/10 4686 days 1%
Mirando4ka 7/10 4691 days 1%
Jackie & Ray 9/10 4704 days 1%
Rebecca & Hugh Small 9/10 4763 days 1%
John & Vicki 7/10 4769 days 1%
Richard Lechevallier 10/10 4770 days 1%
Livinlife 10/10 4814 days 1%
askwally 10/10 4844 days 1%
Mathew 10/10 4844 days 1%
damaca 9/10 4844 days 1%
jhwjhw 5/10 4967 days 1%
Edward Marhi 9/10 4994 days 1%
noname 10/10 5013 days 1%
Mr & Mrs Palmer 8/10 5014 days 1%
Louise van der Hyden 8/10 5026 days 1%
Daniela Borter 7/10 5029 days 1%
Winskowsky 8/10 5030 days 1%
David Emerick 10/10 5031 days 1%
Brian Clothier 8/10 5032 days 1%
Alexander & Stephanie 3/10 5033 days 1%
Kuno Eugster 7/10 5036 days 1%
Manuela Manns 6/10 5041 days 1%
Gerd Pagel 10/10 5041 days 1%
Martin Current 6/10 5043 days 1%
Teum and Orselien 5/10 5044 days 1%
Andy Martin 9/10 5045 days 1%
John Price 7/10 5046 days 1%
Rolf Homeyer 9/10 5047 days 1%
Roy Seymour 8/10 5047 days 1%
Stevenson 9/10 5049 days 1%
Sue Haward 6/10 5051 days 1%
Ewald Waldner 9/10 5052 days 1%
Andreas Neo 7/10 5053 days 1%
Niels Van Welsenes 8/10 5056 days 1%
Mikeminch 9/10 5118 days 1%
Jill 6/10 5148 days 1%
Mary Van 8/10 5209 days 1%
Conny 8/10 5327 days 1%
edwardasmith 9/10 5332 days 1%
Corine van Been 8/10 5375 days 1%
Risch & Seybold 9/10 5375 days 1%
markus Brandenberger 9/10 5380 days 1%
Pam & Norman 9/10 5386 days 1%
Peter G 8/10 5387 days 1%
Chris Helms 8/10 5387 days 1%
Sue S 8/10 5388 days 1%
P.C Kool 9/10 5388 days 1%
Matthias A 6/10 5395 days 1%
John Cox 8/10 5399 days 1%
Chris & Dawn Humphries 4/10 5400 days 1%
Brian Morris 10/10 5402 days 1%
Marsden 10/10 5402 days 1%
th schuermann 10/10 5403 days 1%
Joseph Borking 10/10 5405 days 1%
Mattias Thorm 9/10 5415 days 1%
Annie 8/10 5415 days 1%
John Rylance 10/10 5420 days 1%
Jeremy & Sarah Rind 10/10 5420 days 1%
Peter Ortner 8/10 5430 days 1%
Sibille Fischer 8/10 5434 days 1%
Chung Family 9/10 5441 days 1%
sophiep 8/10 5467 days 1%
stafanie_norman 10/10 5467 days 1%
susanl 9/10 5474 days 1%
vivw 9/10 5475 days 1%
foucherm 8/10 5476 days 1%
Douglas Beresford 8/10 5485 days 1%
Mark Jenkins 9/10 5491 days 1%
Myriauy Rito 8/10 5491 days 1%
Vicki Cashmore 9/10 5495 days 1%
richards1 9/10 5608 days 1%
Kelly 7/10 5638 days 1%
MiepS 9/10 5715 days 1%
marianneb 10/10 5727 days 1%
johnst 8/10 5727 days 1%
KatrinS 10/10 5739 days 1%
EricS 9/10 5739 days 1%
JudithLehr 10/10 5739 days 1%
Eckhard Koepper 10/10 5739 days 1%
JuergenSchnitzer 10/10 5743 days 1%
Peter Bowen-Simpkins 8/10 5747 days 1%
KathrinS 7/10 5747 days 1%
JuliaG1 8/10 5760 days 1%
VacherD 8/10 5761 days 1%
SebastianGermany1 9/10 5762 days 1%
winter_uk 9/10 5770 days 1%
Visken 9/10 5776 days 1%
WendyS 8/10 5780 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.75% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Akaroa TOP 10 Holiday Park experience has been adjusted for 37 days. Adjustments are according to the following table.

Days Adjustment
34 -0.69%
35 -0.71%
36 -0.73%
37 -0.75%
38 -0.77%
39 -0.79%
40 -0.81%

Balancing Adjustment

3.48% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

82%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.