G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
197 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 204 reviews. There are 197 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
28% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.12% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.12% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.15%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Amy | 10/10 | 211 days | 100% |
| Annie Mandelstam | 8/10 | 576 days | 82% |
| Nicolas | 10/10 | 727 days | 72% |
| Anaïs | 6/10 | 727 days | 62% |
| Fabienne | 8/10 | 941 days | 50% |
| Travel1 | 6/10 | 941 days | 44% |
| Steve | 9/10 | 1307 days | 21% |
| V L Nelson | 6/10 | 1335 days | 16% |
| Andy | 4/10 | 1366 days | 11% |
| RR | 10/10 | 1397 days | 16% |
| Julia | 8/10 | 1397 days | 15% |
| Cindi Wight | 10/10 | 1427 days | 14% |
| Florian S. | 9/10 | 1427 days | 14% |
| Nzfrank | 4/10 | 1700 days | 4% |
| Rory | 7/10 | 2065 days | 4% |
| Antoine | 8/10 | 2096 days | 4% |
| Arlene | 10/10 | 2127 days | 4% |
| Kelly | 8/10 | 2310 days | 4% |
| Robert Schwall | 10/10 | 2371 days | 4% |
| Maria | 7/10 | 2402 days | 4% |
| Will37 | 9/10 | 2431 days | 4% |
| Niko Schachner | 10/10 | 2462 days | 4% |
| FZ | 7/10 | 2493 days | 3% |
| Monica A | 8/10 | 2493 days | 4% |
| Andrew Hammond | 7/10 | 2554 days | 3% |
| ben mannering | 7/10 | 2584 days | 3% |
| Jenn | 7/10 | 2584 days | 3% |
| Keith & Kay Finlayson | 10/10 | 2615 days | 3% |
| TP&MM | 8/10 | 2768 days | 3% |
| Jacqui | 10/10 | 2827 days | 3% |
| Hanna | 8/10 | 2858 days | 3% |
| Jordan & Jazlyn | 8/10 | 2888 days | 3% |
| Stefano Clerici | 9/10 | 3011 days | 3% |
| Bailey Dunne | 9/10 | 3133 days | 2% |
| Audrey Wong | 7/10 | 3201 days | 2% |
| Paul and Paula | 8/10 | 3213 days | 2% |
| M Karutz | 7/10 | 3279 days | 2% |
| Vanessa Stubbs | 6/10 | 3310 days | 2% |
| Anja Röhrich | 10/10 | 3458 days | 2% |
| Tracy Hillier | 9/10 | 3467 days | 2% |
| Helene | 8/10 | 3531 days | 2% |
| Leonie Westerhot | 7/10 | 3574 days | 1% |
| Shelley Warkentin | 8/10 | 3588 days | 1% |
| Sarah Taumoepeau | 7/10 | 3733 days | 1% |
| Gabor Kabacs | 9/10 | 3874 days | 1% |
| Staffan Johansson | 8/10 | 3874 days | 1% |
| brucewilkinson | 4/10 | 3878 days | 1% |
| R Werder | 8/10 | 3907 days | 1% |
| Jean marc Daubenfeld | 8/10 | 3919 days | 1% |
| Fabien Metro | 9/10 | 4086 days | 1% |
| Cindy Stuart | 5/10 | 4172 days | 0% |
| Erica b | 9/10 | 4198 days | 0% |
| Bella Tawera | 6/10 | 4285 days | 0% |
| Mary Moloney | 3/10 | 4290 days | 0% |
| Liz R | 4/10 | 4319 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4319 days | 0% |
| Mark Davie | 9/10 | 4320 days | 0% |
| Florian Lohbrunner | 9/10 | 4331 days | 0% |
| Sunny Sailing | 2/10 | 4502 days | 0% |
| Fabian Rodriguez | 6/10 | 4502 days | 1% |
| Jim Gilmour | 2/10 | 4563 days | 0% |
| Simon Galpin | 9/10 | 4592 days | 1% |
| Family Trip | 9/10 | 4594 days | 1% |
| Julia Seiffert | 9/10 | 4595 days | 1% |
| Anne Courtenay | 3/10 | 4601 days | 0% |
| Kiernan Matthew | 8/10 | 4621 days | 1% |
| Walter Neff | 8/10 | 4622 days | 1% |
| Jacqui Knight | 6/10 | 4636 days | 1% |
| Andrew Cattanach | 4/10 | 4653 days | 1% |
| Cindy Bonton | 7/10 | 4661 days | 1% |
| Sally Mortensen | 8/10 | 4684 days | 1% |
| Michael Craig | 4/10 | 4745 days | 1% |
| Frankie Branco | 9/10 | 4806 days | 1% |
| I & K Urquhart | 8/10 | 4806 days | 1% |
| ozelmer | 3/10 | 4806 days | 0% |
| Neil Beckett | 8/10 | 4928 days | 1% |
| Clarissa Hanck | 5/10 | 4934 days | 1% |
| Wendy Hawkins | 8/10 | 4954 days | 1% |
| Roger Hawkins | 8/10 | 4954 days | 1% |
| Steve | 2/10 | 4959 days | 0% |
| Tanja Schlagermann | 6/10 | 4961 days | 1% |
| Mike Pisco | 8/10 | 4965 days | 1% |
| Michael Nolan | 9/10 | 4987 days | 1% |
| Rachel Leghorn | 1/10 | 4987 days | 0% |
| Phil & Laura | 7/10 | 4987 days | 1% |
| Philip Gibbons | 6/10 | 4987 days | 1% |
| Danish_family | 7/10 | 4987 days | 1% |
| William Notcutt | 3/10 | 5018 days | 0% |
| Christian | 9/10 | 5031 days | 1% |
| Wertra | 9/10 | 5032 days | 1% |
| Margaret and Derek McNeil | 9/10 | 5034 days | 1% |
| Nigel Leighton | 10/10 | 5037 days | 1% |
| Edith and Robert Newton | 3/10 | 5049 days | 0% |
| John Freeman | 8/10 | 5065 days | 1% |
| TheHoon | 7/10 | 5293 days | 1% |
| nztintin | 9/10 | 5324 days | 1% |
| Fleming Lauridsen | 8/10 | 5333 days | 1% |
| Volker | 8/10 | 5333 days | 1% |
| Linda Kosters | 10/10 | 5333 days | 1% |
| Melanie | 8/10 | 5336 days | 1% |
| Tim & Judith | 8/10 | 5336 days | 1% |
| Eric Lombaard | 9/10 | 5336 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5336 days | 1% |
| Randewyk | 5/10 | 5337 days | 1% |
| Erik Poirer | 9/10 | 5338 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5339 days | 1% |
| Jurg Pfaendler | 7/10 | 5341 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5345 days | 1% |
| Katrawa | 7/10 | 5346 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5348 days | 1% |
| Mirando4ka | 7/10 | 5353 days | 1% |
| Jackie & Ray | 9/10 | 5366 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5425 days | 1% |
| John & Vicki | 7/10 | 5431 days | 1% |
| Richard Lechevallier | 10/10 | 5432 days | 1% |
| Livinlife | 10/10 | 5476 days | 1% |
| askwally | 10/10 | 5506 days | 1% |
| Mathew | 10/10 | 5506 days | 1% |
| damaca | 9/10 | 5506 days | 1% |
| John Wekking | 5/10 | 5629 days | 1% |
| Edward Marhi | 9/10 | 5656 days | 1% |
| noname | 10/10 | 5675 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5676 days | 1% |
| Louise van der Hyden | 8/10 | 5688 days | 1% |
| Daniela Borter | 7/10 | 5691 days | 1% |
| Winskowsky | 8/10 | 5692 days | 1% |
| David Emerick | 10/10 | 5693 days | 1% |
| Brian Clothier | 8/10 | 5694 days | 1% |
| Alexander & Stephanie | 3/10 | 5695 days | 0% |
| Kuno Eugster | 7/10 | 5698 days | 1% |
| Manuela Manns | 6/10 | 5703 days | 1% |
| Gerd Pagel | 10/10 | 5703 days | 1% |
| Martin Current | 6/10 | 5705 days | 1% |
| Teum and Orselien | 5/10 | 5706 days | 1% |
| Andy Martin | 9/10 | 5707 days | 1% |
| John Price | 7/10 | 5708 days | 1% |
| Rolf Homeyer | 9/10 | 5709 days | 1% |
| Roy Seymour | 8/10 | 5709 days | 1% |
| Stevenson | 9/10 | 5711 days | 1% |
| Sue Haward | 6/10 | 5713 days | 1% |
| Ewald Waldner | 9/10 | 5714 days | 1% |
| Andreas Neo | 7/10 | 5715 days | 1% |
| Niels Van Welsenes | 8/10 | 5718 days | 1% |
| Mikeminch | 9/10 | 5780 days | 1% |
| Jill | 6/10 | 5810 days | 1% |
| Mary Van | 8/10 | 5871 days | 1% |
| Conny | 8/10 | 5989 days | 1% |
| edwardasmith | 9/10 | 5994 days | 1% |
| Corine van Been | 8/10 | 6037 days | 1% |
| Risch & Seybold | 9/10 | 6037 days | 1% |
| markus Brandenberger | 9/10 | 6042 days | 1% |
| Pam & Norman | 9/10 | 6048 days | 1% |
| Peter G | 8/10 | 6049 days | 1% |
| Chris Helms | 8/10 | 6049 days | 1% |
| Sue S | 8/10 | 6050 days | 1% |
| P.C Kool | 9/10 | 6050 days | 1% |
| Matthias A | 6/10 | 6057 days | 1% |
| John Cox | 8/10 | 6061 days | 1% |
| Chris & Dawn Humphries | 4/10 | 6062 days | 1% |
| Brian Morris | 10/10 | 6064 days | 1% |
| Marsden | 10/10 | 6064 days | 1% |
| th schuermann | 10/10 | 6065 days | 1% |
| Joseph Borking | 10/10 | 6067 days | 1% |
| Mattias Thorm | 9/10 | 6077 days | 1% |
| Annie | 8/10 | 6077 days | 1% |
| John Rylance | 10/10 | 6082 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 6082 days | 1% |
| Peter Ortner | 8/10 | 6092 days | 1% |
| Sibille Fischer | 8/10 | 6096 days | 1% |
| Chung Family | 9/10 | 6103 days | 1% |
| sophiep | 8/10 | 6129 days | 1% |
| stafanie_norman | 10/10 | 6129 days | 1% |
| susanl | 9/10 | 6136 days | 1% |
| vivw | 9/10 | 6137 days | 1% |
| foucherm | 8/10 | 6138 days | 1% |
| Douglas Beresford | 8/10 | 6147 days | 1% |
| Mark Jenkins | 9/10 | 6153 days | 1% |
| Myriauy Rito | 8/10 | 6153 days | 1% |
| Vicki Cashmore | 9/10 | 6157 days | 1% |
| richards1 | 9/10 | 6270 days | 1% |
| Kelly | 7/10 | 6300 days | 1% |
| MiepS | 9/10 | 6377 days | 1% |
| marianneb | 10/10 | 6389 days | 1% |
| johnst | 8/10 | 6389 days | 1% |
| KatrinS | 10/10 | 6401 days | 1% |
| EricS | 9/10 | 6401 days | 1% |
| JudithLehr | 10/10 | 6401 days | 1% |
| Eckhard Koepper | 10/10 | 6401 days | 1% |
| JuergenSchnitzer | 10/10 | 6405 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6409 days | 1% |
| KathrinS | 7/10 | 6409 days | 1% |
| JuliaG1 | 8/10 | 6422 days | 1% |
| VacherD | 8/10 | 6423 days | 1% |
| SebastianGermany1 | 9/10 | 6424 days | 1% |
| winter_uk | 9/10 | 6432 days | 1% |
| Visken | 9/10 | 6438 days | 1% |
| WendyS | 8/10 | 6442 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.87% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 69 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 179 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 176 | -2.82% |
| 177 | -2.84% |
| 178 | -2.85% |
| 179 | -2.87% |
| 180 | -2.89% |
| 181 | -2.90% |
| 182 | -2.92% |
| … | … |
Balancing Adjustment
3.20% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.