Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
197 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 204 reviews. There are 197 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
28% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.12% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.12% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.08%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Amy | 10/10 | 192 days | 100% |
| Annie Mandelstam | 8/10 | 557 days | 82% |
| Nicolas | 10/10 | 708 days | 73% |
| Anaïs | 6/10 | 708 days | 63% |
| Fabienne | 8/10 | 922 days | 52% |
| Travel1 | 6/10 | 922 days | 45% |
| Steve | 9/10 | 1288 days | 22% |
| V L Nelson | 6/10 | 1315 days | 17% |
| Andy | 4/10 | 1347 days | 12% |
| RR | 10/10 | 1378 days | 17% |
| Julia | 8/10 | 1378 days | 16% |
| Cindi Wight | 10/10 | 1408 days | 15% |
| Florian S. | 9/10 | 1408 days | 15% |
| Nzfrank | 4/10 | 1681 days | 4% |
| Rory | 7/10 | 2046 days | 4% |
| Antoine | 8/10 | 2077 days | 4% |
| Arlene | 10/10 | 2108 days | 4% |
| Kelly | 8/10 | 2291 days | 4% |
| Robert Schwall | 10/10 | 2352 days | 4% |
| Maria | 7/10 | 2383 days | 4% |
| Will37 | 9/10 | 2412 days | 4% |
| Niko Schachner | 10/10 | 2442 days | 4% |
| FZ | 7/10 | 2474 days | 3% |
| Monica A | 8/10 | 2474 days | 4% |
| Andrew Hammond | 7/10 | 2535 days | 3% |
| ben mannering | 7/10 | 2565 days | 3% |
| Jenn | 7/10 | 2565 days | 3% |
| Keith & Kay Finlayson | 10/10 | 2596 days | 3% |
| TP&MM | 8/10 | 2749 days | 3% |
| Jacqui | 10/10 | 2808 days | 3% |
| Hanna | 8/10 | 2839 days | 3% |
| Jordan & Jazlyn | 8/10 | 2869 days | 3% |
| Stefano Clerici | 9/10 | 2992 days | 3% |
| Bailey Dunne | 9/10 | 3114 days | 2% |
| Audrey Wong | 7/10 | 3182 days | 2% |
| Paul and Paula | 8/10 | 3194 days | 2% |
| M Karutz | 7/10 | 3260 days | 2% |
| Vanessa Stubbs | 6/10 | 3291 days | 2% |
| Anja Röhrich | 10/10 | 3439 days | 2% |
| Tracy Hillier | 9/10 | 3448 days | 2% |
| Helene | 8/10 | 3512 days | 2% |
| Leonie Westerhot | 7/10 | 3555 days | 1% |
| Shelley Warkentin | 8/10 | 3568 days | 1% |
| Sarah Taumoepeau | 7/10 | 3714 days | 1% |
| Gabor Kabacs | 9/10 | 3855 days | 1% |
| Staffan Johansson | 8/10 | 3855 days | 1% |
| brucewilkinson | 4/10 | 3859 days | 1% |
| R Werder | 8/10 | 3888 days | 1% |
| Jean marc Daubenfeld | 8/10 | 3900 days | 1% |
| Fabien Metro | 9/10 | 4067 days | 1% |
| Cindy Stuart | 5/10 | 4153 days | 0% |
| Erica b | 9/10 | 4178 days | 0% |
| Bella Tawera | 6/10 | 4266 days | 0% |
| Mary Moloney | 3/10 | 4271 days | 0% |
| Liz R | 4/10 | 4299 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4299 days | 0% |
| Mark Davie | 9/10 | 4301 days | 0% |
| Florian Lohbrunner | 9/10 | 4312 days | 0% |
| Sunny Sailing | 2/10 | 4483 days | 0% |
| Fabian Rodriguez | 6/10 | 4483 days | 1% |
| Jim Gilmour | 2/10 | 4544 days | 0% |
| Simon Galpin | 9/10 | 4573 days | 1% |
| Family Trip | 9/10 | 4575 days | 1% |
| Julia Seiffert | 9/10 | 4576 days | 1% |
| Anne Courtenay | 3/10 | 4582 days | 0% |
| Kiernan Matthew | 8/10 | 4602 days | 1% |
| Walter Neff | 8/10 | 4603 days | 1% |
| Jacqui Knight | 6/10 | 4617 days | 1% |
| Andrew Cattanach | 4/10 | 4634 days | 1% |
| Cindy Bonton | 7/10 | 4642 days | 1% |
| Sally Mortensen | 8/10 | 4665 days | 1% |
| Michael Craig | 4/10 | 4726 days | 1% |
| Frankie Branco | 9/10 | 4787 days | 1% |
| I & K Urquhart | 8/10 | 4787 days | 1% |
| ozelmer | 3/10 | 4787 days | 0% |
| Neil Beckett | 8/10 | 4909 days | 1% |
| Clarissa Hanck | 5/10 | 4915 days | 1% |
| Wendy Hawkins | 8/10 | 4935 days | 1% |
| Roger Hawkins | 8/10 | 4935 days | 1% |
| Steve | 2/10 | 4940 days | 0% |
| Tanja Schlagermann | 6/10 | 4942 days | 1% |
| Mike Pisco | 8/10 | 4946 days | 1% |
| Michael Nolan | 9/10 | 4968 days | 1% |
| Rachel Leghorn | 1/10 | 4968 days | 0% |
| Phil & Laura | 7/10 | 4968 days | 1% |
| Philip Gibbons | 6/10 | 4968 days | 1% |
| Danish_family | 7/10 | 4968 days | 1% |
| William Notcutt | 3/10 | 4999 days | 0% |
| Christian | 9/10 | 5012 days | 1% |
| Wertra | 9/10 | 5013 days | 1% |
| Margaret and Derek McNeil | 9/10 | 5015 days | 1% |
| Nigel Leighton | 10/10 | 5018 days | 1% |
| Edith and Robert Newton | 3/10 | 5030 days | 0% |
| John Freeman | 8/10 | 5046 days | 1% |
| TheHoon | 7/10 | 5274 days | 1% |
| nztintin | 9/10 | 5305 days | 1% |
| Fleming Lauridsen | 8/10 | 5314 days | 1% |
| Volker | 8/10 | 5314 days | 1% |
| Linda Kosters | 10/10 | 5314 days | 1% |
| Melanie | 8/10 | 5317 days | 1% |
| Tim & Judith | 8/10 | 5317 days | 1% |
| Eric Lombaard | 9/10 | 5317 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5317 days | 1% |
| Randewyk | 5/10 | 5318 days | 1% |
| Erik Poirer | 9/10 | 5319 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5320 days | 1% |
| Jurg Pfaendler | 7/10 | 5322 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5326 days | 1% |
| Katrawa | 7/10 | 5327 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5329 days | 1% |
| Mirando4ka | 7/10 | 5334 days | 1% |
| Jackie & Ray | 9/10 | 5347 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5406 days | 1% |
| John & Vicki | 7/10 | 5412 days | 1% |
| Richard Lechevallier | 10/10 | 5413 days | 1% |
| Livinlife | 10/10 | 5457 days | 1% |
| askwally | 10/10 | 5487 days | 1% |
| Mathew | 10/10 | 5487 days | 1% |
| damaca | 9/10 | 5487 days | 1% |
| John Wekking | 5/10 | 5610 days | 1% |
| Edward Marhi | 9/10 | 5637 days | 1% |
| noname | 10/10 | 5656 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5657 days | 1% |
| Louise van der Hyden | 8/10 | 5669 days | 1% |
| Daniela Borter | 7/10 | 5672 days | 1% |
| Winskowsky | 8/10 | 5673 days | 1% |
| David Emerick | 10/10 | 5674 days | 1% |
| Brian Clothier | 8/10 | 5675 days | 1% |
| Alexander & Stephanie | 3/10 | 5676 days | 0% |
| Kuno Eugster | 7/10 | 5679 days | 1% |
| Manuela Manns | 6/10 | 5684 days | 1% |
| Gerd Pagel | 10/10 | 5684 days | 1% |
| Martin Current | 6/10 | 5686 days | 1% |
| Teum and Orselien | 5/10 | 5687 days | 1% |
| Andy Martin | 9/10 | 5688 days | 1% |
| John Price | 7/10 | 5689 days | 1% |
| Rolf Homeyer | 9/10 | 5690 days | 1% |
| Roy Seymour | 8/10 | 5690 days | 1% |
| Stevenson | 9/10 | 5692 days | 1% |
| Sue Haward | 6/10 | 5694 days | 1% |
| Ewald Waldner | 9/10 | 5695 days | 1% |
| Andreas Neo | 7/10 | 5696 days | 1% |
| Niels Van Welsenes | 8/10 | 5699 days | 1% |
| Mikeminch | 9/10 | 5761 days | 1% |
| Jill | 6/10 | 5791 days | 1% |
| Mary Van | 8/10 | 5852 days | 1% |
| Conny | 8/10 | 5970 days | 1% |
| edwardasmith | 9/10 | 5975 days | 1% |
| Corine van Been | 8/10 | 6018 days | 1% |
| Risch & Seybold | 9/10 | 6018 days | 1% |
| markus Brandenberger | 9/10 | 6023 days | 1% |
| Pam & Norman | 9/10 | 6029 days | 1% |
| Peter G | 8/10 | 6030 days | 1% |
| Chris Helms | 8/10 | 6030 days | 1% |
| Sue S | 8/10 | 6031 days | 1% |
| P.C Kool | 9/10 | 6031 days | 1% |
| Matthias A | 6/10 | 6038 days | 1% |
| John Cox | 8/10 | 6042 days | 1% |
| Chris & Dawn Humphries | 4/10 | 6043 days | 1% |
| Brian Morris | 10/10 | 6045 days | 1% |
| Marsden | 10/10 | 6045 days | 1% |
| th schuermann | 10/10 | 6046 days | 1% |
| Joseph Borking | 10/10 | 6048 days | 1% |
| Mattias Thorm | 9/10 | 6058 days | 1% |
| Annie | 8/10 | 6058 days | 1% |
| John Rylance | 10/10 | 6063 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 6063 days | 1% |
| Peter Ortner | 8/10 | 6073 days | 1% |
| Sibille Fischer | 8/10 | 6077 days | 1% |
| Chung Family | 9/10 | 6084 days | 1% |
| sophiep | 8/10 | 6110 days | 1% |
| stafanie_norman | 10/10 | 6110 days | 1% |
| susanl | 9/10 | 6117 days | 1% |
| vivw | 9/10 | 6118 days | 1% |
| foucherm | 8/10 | 6119 days | 1% |
| Douglas Beresford | 8/10 | 6128 days | 1% |
| Mark Jenkins | 9/10 | 6134 days | 1% |
| Myriauy Rito | 8/10 | 6134 days | 1% |
| Vicki Cashmore | 9/10 | 6138 days | 1% |
| richards1 | 9/10 | 6251 days | 1% |
| Kelly | 7/10 | 6281 days | 1% |
| MiepS | 9/10 | 6358 days | 1% |
| marianneb | 10/10 | 6370 days | 1% |
| johnst | 8/10 | 6370 days | 1% |
| KatrinS | 10/10 | 6382 days | 1% |
| EricS | 9/10 | 6382 days | 1% |
| JudithLehr | 10/10 | 6382 days | 1% |
| Eckhard Koepper | 10/10 | 6382 days | 1% |
| JuergenSchnitzer | 10/10 | 6386 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6390 days | 1% |
| KathrinS | 7/10 | 6390 days | 1% |
| JuliaG1 | 8/10 | 6403 days | 1% |
| VacherD | 8/10 | 6404 days | 1% |
| SebastianGermany1 | 9/10 | 6405 days | 1% |
| winter_uk | 9/10 | 6413 days | 1% |
| Visken | 9/10 | 6419 days | 1% |
| WendyS | 8/10 | 6423 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.21% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 85 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 159 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 156 | -2.17% |
| 157 | -2.19% |
| 158 | -2.20% |
| 159 | -2.21% |
| 160 | -2.23% |
| 161 | -2.24% |
| 162 | -2.26% |
| … | … |
Balancing Adjustment
3.04% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.