G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
197 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 204 reviews. There are 197 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
28% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.12% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.12% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.93%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Amy | 10/10 | 151 days | 100% |
| Annie Mandelstam | 8/10 | 516 days | 84% |
| Nicolas | 10/10 | 667 days | 76% |
| Anaïs | 6/10 | 667 days | 65% |
| Fabienne | 8/10 | 881 days | 55% |
| Travel1 | 6/10 | 881 days | 49% |
| Steve | 9/10 | 1247 days | 24% |
| V L Nelson | 6/10 | 1275 days | 19% |
| Andy | 4/10 | 1306 days | 13% |
| RR | 10/10 | 1337 days | 19% |
| Julia | 8/10 | 1337 days | 18% |
| Cindi Wight | 10/10 | 1367 days | 17% |
| Florian S. | 9/10 | 1367 days | 17% |
| Nzfrank | 4/10 | 1640 days | 4% |
| Rory | 7/10 | 2005 days | 4% |
| Antoine | 8/10 | 2036 days | 4% |
| Arlene | 10/10 | 2067 days | 4% |
| Kelly | 8/10 | 2250 days | 4% |
| Robert Schwall | 10/10 | 2311 days | 4% |
| Maria | 7/10 | 2342 days | 4% |
| Will37 | 9/10 | 2371 days | 4% |
| Niko Schachner | 10/10 | 2402 days | 4% |
| FZ | 7/10 | 2433 days | 3% |
| Monica A | 8/10 | 2433 days | 4% |
| Andrew Hammond | 7/10 | 2494 days | 3% |
| ben mannering | 7/10 | 2524 days | 3% |
| Jenn | 7/10 | 2524 days | 3% |
| Keith & Kay Finlayson | 10/10 | 2555 days | 3% |
| TP&MM | 8/10 | 2708 days | 3% |
| Jacqui | 10/10 | 2767 days | 3% |
| Hanna | 8/10 | 2798 days | 3% |
| Jordan & Jazlyn | 8/10 | 2828 days | 3% |
| Stefano Clerici | 9/10 | 2951 days | 3% |
| Bailey Dunne | 9/10 | 3073 days | 2% |
| Audrey Wong | 7/10 | 3141 days | 2% |
| Paul and Paula | 8/10 | 3153 days | 2% |
| M Karutz | 7/10 | 3219 days | 2% |
| Vanessa Stubbs | 6/10 | 3250 days | 2% |
| Anja Röhrich | 10/10 | 3398 days | 2% |
| Tracy Hillier | 9/10 | 3407 days | 2% |
| Helene | 8/10 | 3471 days | 2% |
| Leonie Westerhot | 7/10 | 3514 days | 1% |
| Shelley Warkentin | 8/10 | 3528 days | 2% |
| Sarah Taumoepeau | 7/10 | 3673 days | 1% |
| Gabor Kabacs | 9/10 | 3814 days | 1% |
| Staffan Johansson | 8/10 | 3814 days | 1% |
| brucewilkinson | 4/10 | 3818 days | 1% |
| R Werder | 8/10 | 3847 days | 1% |
| Jean marc Daubenfeld | 8/10 | 3859 days | 1% |
| Fabien Metro | 9/10 | 4026 days | 1% |
| Cindy Stuart | 5/10 | 4112 days | 0% |
| Erica b | 9/10 | 4138 days | 0% |
| Bella Tawera | 6/10 | 4225 days | 0% |
| Mary Moloney | 3/10 | 4230 days | 0% |
| Liz R | 4/10 | 4259 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4259 days | 0% |
| Mark Davie | 9/10 | 4260 days | 0% |
| Florian Lohbrunner | 9/10 | 4271 days | 0% |
| Sunny Sailing | 2/10 | 4442 days | 0% |
| Fabian Rodriguez | 6/10 | 4442 days | 1% |
| Jim Gilmour | 2/10 | 4503 days | 0% |
| Simon Galpin | 9/10 | 4532 days | 1% |
| Family Trip | 9/10 | 4534 days | 1% |
| Julia Seiffert | 9/10 | 4535 days | 1% |
| Anne Courtenay | 3/10 | 4541 days | 0% |
| Kiernan Matthew | 8/10 | 4561 days | 1% |
| Walter Neff | 8/10 | 4562 days | 1% |
| Jacqui Knight | 6/10 | 4576 days | 1% |
| Andrew Cattanach | 4/10 | 4593 days | 1% |
| Cindy Bonton | 7/10 | 4601 days | 1% |
| Sally Mortensen | 8/10 | 4624 days | 1% |
| Michael Craig | 4/10 | 4685 days | 1% |
| Frankie Branco | 9/10 | 4746 days | 1% |
| I & K Urquhart | 8/10 | 4746 days | 1% |
| ozelmer | 3/10 | 4746 days | 0% |
| Neil Beckett | 8/10 | 4868 days | 1% |
| Clarissa Hanck | 5/10 | 4874 days | 1% |
| Wendy Hawkins | 8/10 | 4894 days | 1% |
| Roger Hawkins | 8/10 | 4894 days | 1% |
| Steve | 2/10 | 4899 days | 0% |
| Tanja Schlagermann | 6/10 | 4901 days | 1% |
| Mike Pisco | 8/10 | 4905 days | 1% |
| Michael Nolan | 9/10 | 4927 days | 1% |
| Rachel Leghorn | 1/10 | 4927 days | 0% |
| Phil & Laura | 7/10 | 4927 days | 1% |
| Philip Gibbons | 6/10 | 4927 days | 1% |
| Danish_family | 7/10 | 4927 days | 1% |
| William Notcutt | 3/10 | 4958 days | 0% |
| Christian | 9/10 | 4971 days | 1% |
| Wertra | 9/10 | 4972 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4974 days | 1% |
| Nigel Leighton | 10/10 | 4977 days | 1% |
| Edith and Robert Newton | 3/10 | 4989 days | 0% |
| John Freeman | 8/10 | 5005 days | 1% |
| TheHoon | 7/10 | 5233 days | 1% |
| nztintin | 9/10 | 5264 days | 1% |
| Fleming Lauridsen | 8/10 | 5273 days | 1% |
| Volker | 8/10 | 5273 days | 1% |
| Linda Kosters | 10/10 | 5273 days | 1% |
| Melanie | 8/10 | 5276 days | 1% |
| Tim & Judith | 8/10 | 5276 days | 1% |
| Eric Lombaard | 9/10 | 5276 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5276 days | 1% |
| Randewyk | 5/10 | 5277 days | 1% |
| Erik Poirer | 9/10 | 5278 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5279 days | 1% |
| Jurg Pfaendler | 7/10 | 5281 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5285 days | 1% |
| Katrawa | 7/10 | 5286 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5288 days | 1% |
| Mirando4ka | 7/10 | 5293 days | 1% |
| Jackie & Ray | 9/10 | 5306 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5365 days | 1% |
| John & Vicki | 7/10 | 5371 days | 1% |
| Richard Lechevallier | 10/10 | 5372 days | 1% |
| Livinlife | 10/10 | 5416 days | 1% |
| askwally | 10/10 | 5446 days | 1% |
| Mathew | 10/10 | 5446 days | 1% |
| damaca | 9/10 | 5446 days | 1% |
| John Wekking | 5/10 | 5569 days | 1% |
| Edward Marhi | 9/10 | 5596 days | 1% |
| noname | 10/10 | 5615 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5616 days | 1% |
| Louise van der Hyden | 8/10 | 5628 days | 1% |
| Daniela Borter | 7/10 | 5631 days | 1% |
| Winskowsky | 8/10 | 5632 days | 1% |
| David Emerick | 10/10 | 5633 days | 1% |
| Brian Clothier | 8/10 | 5634 days | 1% |
| Alexander & Stephanie | 3/10 | 5635 days | 0% |
| Kuno Eugster | 7/10 | 5638 days | 1% |
| Manuela Manns | 6/10 | 5643 days | 1% |
| Gerd Pagel | 10/10 | 5643 days | 1% |
| Martin Current | 6/10 | 5645 days | 1% |
| Teum and Orselien | 5/10 | 5646 days | 1% |
| Andy Martin | 9/10 | 5647 days | 1% |
| John Price | 7/10 | 5648 days | 1% |
| Rolf Homeyer | 9/10 | 5649 days | 1% |
| Roy Seymour | 8/10 | 5649 days | 1% |
| Stevenson | 9/10 | 5651 days | 1% |
| Sue Haward | 6/10 | 5653 days | 1% |
| Ewald Waldner | 9/10 | 5654 days | 1% |
| Andreas Neo | 7/10 | 5655 days | 1% |
| Niels Van Welsenes | 8/10 | 5658 days | 1% |
| Mikeminch | 9/10 | 5720 days | 1% |
| Jill | 6/10 | 5750 days | 1% |
| Mary Van | 8/10 | 5811 days | 1% |
| Conny | 8/10 | 5929 days | 1% |
| edwardasmith | 9/10 | 5934 days | 1% |
| Corine van Been | 8/10 | 5977 days | 1% |
| Risch & Seybold | 9/10 | 5977 days | 1% |
| markus Brandenberger | 9/10 | 5982 days | 1% |
| Pam & Norman | 9/10 | 5988 days | 1% |
| Peter G | 8/10 | 5989 days | 1% |
| Chris Helms | 8/10 | 5989 days | 1% |
| Sue S | 8/10 | 5990 days | 1% |
| P.C Kool | 9/10 | 5990 days | 1% |
| Matthias A | 6/10 | 5997 days | 1% |
| John Cox | 8/10 | 6001 days | 1% |
| Chris & Dawn Humphries | 4/10 | 6002 days | 1% |
| Brian Morris | 10/10 | 6004 days | 1% |
| Marsden | 10/10 | 6004 days | 1% |
| th schuermann | 10/10 | 6005 days | 1% |
| Joseph Borking | 10/10 | 6007 days | 1% |
| Mattias Thorm | 9/10 | 6017 days | 1% |
| Annie | 8/10 | 6017 days | 1% |
| John Rylance | 10/10 | 6022 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 6022 days | 1% |
| Peter Ortner | 8/10 | 6032 days | 1% |
| Sibille Fischer | 8/10 | 6036 days | 1% |
| Chung Family | 9/10 | 6043 days | 1% |
| sophiep | 8/10 | 6069 days | 1% |
| stafanie_norman | 10/10 | 6069 days | 1% |
| susanl | 9/10 | 6076 days | 1% |
| vivw | 9/10 | 6077 days | 1% |
| foucherm | 8/10 | 6078 days | 1% |
| Douglas Beresford | 8/10 | 6087 days | 1% |
| Mark Jenkins | 9/10 | 6093 days | 1% |
| Myriauy Rito | 8/10 | 6093 days | 1% |
| Vicki Cashmore | 9/10 | 6097 days | 1% |
| richards1 | 9/10 | 6210 days | 1% |
| Kelly | 7/10 | 6240 days | 1% |
| MiepS | 9/10 | 6317 days | 1% |
| marianneb | 10/10 | 6329 days | 1% |
| johnst | 8/10 | 6329 days | 1% |
| KatrinS | 10/10 | 6341 days | 1% |
| EricS | 9/10 | 6341 days | 1% |
| JudithLehr | 10/10 | 6341 days | 1% |
| Eckhard Koepper | 10/10 | 6341 days | 1% |
| JuergenSchnitzer | 10/10 | 6345 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6349 days | 1% |
| KathrinS | 7/10 | 6349 days | 1% |
| JuliaG1 | 8/10 | 6362 days | 1% |
| VacherD | 8/10 | 6363 days | 1% |
| SebastianGermany1 | 9/10 | 6364 days | 1% |
| winter_uk | 9/10 | 6372 days | 1% |
| Visken | 9/10 | 6378 days | 1% |
| WendyS | 8/10 | 6382 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.24% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 119 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 116 | -1.21% |
| 117 | -1.22% |
| 118 | -1.23% |
| 119 | -1.24% |
| 120 | -1.25% |
| 121 | -1.26% |
| 122 | -1.27% |
| … | … |
Balancing Adjustment
2.81% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.