Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
196 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 203 reviews. There are 196 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 196 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
29% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.01% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.01% and is based on 196 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 196 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie Mandelstam | 8/10 | 334 days | 100% |
| Nicolas | 10/10 | 485 days | 94% |
| Anaïs | 6/10 | 485 days | 81% |
| Fabienne | 8/10 | 699 days | 77% |
| Travel1 | 6/10 | 699 days | 68% |
| Steve | 9/10 | 1065 days | 41% |
| V L Nelson | 6/10 | 1092 days | 33% |
| Andy | 4/10 | 1124 days | 24% |
| RR | 10/10 | 1155 days | 33% |
| Julia | 8/10 | 1155 days | 33% |
| Cindi Wight | 10/10 | 1185 days | 31% |
| Florian S. | 9/10 | 1185 days | 31% |
| Nzfrank | 4/10 | 1458 days | 9% |
| Rory | 7/10 | 1823 days | 5% |
| Antoine | 8/10 | 1854 days | 5% |
| Arlene | 10/10 | 1885 days | 5% |
| Kelly | 8/10 | 2068 days | 5% |
| Robert Schwall | 10/10 | 2129 days | 5% |
| Maria | 7/10 | 2160 days | 4% |
| Will37 | 9/10 | 2189 days | 5% |
| Niko Schachner | 10/10 | 2219 days | 5% |
| FZ | 7/10 | 2251 days | 4% |
| Monica A | 8/10 | 2251 days | 4% |
| Andrew Hammond | 7/10 | 2312 days | 4% |
| ben mannering | 7/10 | 2342 days | 4% |
| Jenn | 7/10 | 2342 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2373 days | 4% |
| TP&MM | 8/10 | 2526 days | 4% |
| Jacqui | 10/10 | 2585 days | 4% |
| Hanna | 8/10 | 2616 days | 4% |
| Jordan & Jazlyn | 8/10 | 2646 days | 4% |
| Stefano Clerici | 9/10 | 2769 days | 3% |
| Bailey Dunne | 9/10 | 2891 days | 3% |
| Audrey Wong | 7/10 | 2959 days | 3% |
| Paul and Paula | 8/10 | 2971 days | 3% |
| M Karutz | 7/10 | 3037 days | 3% |
| Vanessa Stubbs | 6/10 | 3068 days | 2% |
| Anja Röhrich | 10/10 | 3216 days | 2% |
| Tracy Hillier | 9/10 | 3225 days | 2% |
| Helene | 8/10 | 3289 days | 2% |
| Leonie Westerhot | 7/10 | 3332 days | 2% |
| Shelley Warkentin | 8/10 | 3345 days | 2% |
| Sarah Taumoepeau | 7/10 | 3491 days | 2% |
| Gabor Kabacs | 9/10 | 3632 days | 2% |
| Staffan Johansson | 8/10 | 3632 days | 2% |
| brucewilkinson | 4/10 | 3636 days | 1% |
| R Werder | 8/10 | 3665 days | 1% |
| Jean marc Daubenfeld | 8/10 | 3677 days | 1% |
| Fabien Metro | 9/10 | 3844 days | 1% |
| Cindy Stuart | 5/10 | 3930 days | 1% |
| Erica b | 9/10 | 3955 days | 1% |
| Bella Tawera | 6/10 | 4043 days | 1% |
| Mary Moloney | 3/10 | 4048 days | 0% |
| Liz R | 4/10 | 4076 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4076 days | 1% |
| Mark Davie | 9/10 | 4078 days | 1% |
| Florian Lohbrunner | 9/10 | 4089 days | 1% |
| Sunny Sailing | 2/10 | 4260 days | 0% |
| Fabian Rodriguez | 6/10 | 4260 days | 0% |
| Jim Gilmour | 2/10 | 4321 days | 0% |
| Simon Galpin | 9/10 | 4350 days | 0% |
| Family Trip | 9/10 | 4352 days | 0% |
| Julia Seiffert | 9/10 | 4353 days | 0% |
| Anne Courtenay | 3/10 | 4359 days | 0% |
| Kiernan Matthew | 8/10 | 4379 days | 0% |
| Walter Neff | 8/10 | 4380 days | 1% |
| Jacqui Knight | 6/10 | 4394 days | 1% |
| Andrew Cattanach | 4/10 | 4411 days | 1% |
| Cindy Bonton | 7/10 | 4419 days | 1% |
| Sally Mortensen | 8/10 | 4442 days | 1% |
| Michael Craig | 4/10 | 4503 days | 1% |
| Frankie Branco | 9/10 | 4564 days | 1% |
| I & K Urquhart | 8/10 | 4564 days | 1% |
| ozelmer | 3/10 | 4564 days | 1% |
| Neil Beckett | 8/10 | 4686 days | 1% |
| Clarissa Hanck | 5/10 | 4692 days | 1% |
| Wendy Hawkins | 8/10 | 4712 days | 1% |
| Roger Hawkins | 8/10 | 4712 days | 1% |
| Steve | 2/10 | 4717 days | 0% |
| Tanja Schlagermann | 6/10 | 4719 days | 1% |
| Mike Pisco | 8/10 | 4723 days | 1% |
| Michael Nolan | 9/10 | 4745 days | 1% |
| Rachel Leghorn | 1/10 | 4745 days | 0% |
| Phil & Laura | 7/10 | 4745 days | 1% |
| Philip Gibbons | 6/10 | 4745 days | 1% |
| Danish_family | 7/10 | 4745 days | 1% |
| William Notcutt | 3/10 | 4776 days | 1% |
| Christian | 9/10 | 4789 days | 1% |
| Wertra | 9/10 | 4790 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4792 days | 1% |
| Nigel Leighton | 10/10 | 4795 days | 1% |
| Edith and Robert Newton | 3/10 | 4807 days | 1% |
| John Freeman | 8/10 | 4823 days | 1% |
| TheHoon | 7/10 | 5051 days | 1% |
| nztintin | 9/10 | 5082 days | 1% |
| Fleming Lauridsen | 8/10 | 5091 days | 1% |
| Volker | 8/10 | 5091 days | 1% |
| Linda Kosters | 10/10 | 5091 days | 1% |
| Melanie | 8/10 | 5094 days | 1% |
| Tim & Judith | 8/10 | 5094 days | 1% |
| Eric Lombaard | 9/10 | 5094 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5094 days | 1% |
| Randewyk | 5/10 | 5095 days | 1% |
| Erik Poirer | 9/10 | 5096 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5097 days | 1% |
| Jurg Pfaendler | 7/10 | 5099 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5103 days | 1% |
| Katrawa | 7/10 | 5104 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5106 days | 1% |
| Mirando4ka | 7/10 | 5111 days | 1% |
| Jackie & Ray | 9/10 | 5124 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5183 days | 1% |
| John & Vicki | 7/10 | 5189 days | 1% |
| Richard Lechevallier | 10/10 | 5190 days | 1% |
| Livinlife | 10/10 | 5234 days | 1% |
| askwally | 10/10 | 5264 days | 1% |
| Mathew | 10/10 | 5264 days | 1% |
| damaca | 9/10 | 5264 days | 1% |
| John Wekking | 5/10 | 5387 days | 1% |
| Edward Marhi | 9/10 | 5414 days | 1% |
| noname | 10/10 | 5433 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5434 days | 1% |
| Louise van der Hyden | 8/10 | 5446 days | 1% |
| Daniela Borter | 7/10 | 5449 days | 1% |
| Winskowsky | 8/10 | 5450 days | 1% |
| David Emerick | 10/10 | 5451 days | 1% |
| Brian Clothier | 8/10 | 5452 days | 1% |
| Alexander & Stephanie | 3/10 | 5453 days | 1% |
| Kuno Eugster | 7/10 | 5456 days | 1% |
| Manuela Manns | 6/10 | 5461 days | 1% |
| Gerd Pagel | 10/10 | 5461 days | 1% |
| Martin Current | 6/10 | 5463 days | 1% |
| Teum and Orselien | 5/10 | 5464 days | 1% |
| Andy Martin | 9/10 | 5465 days | 1% |
| John Price | 7/10 | 5466 days | 1% |
| Rolf Homeyer | 9/10 | 5467 days | 1% |
| Roy Seymour | 8/10 | 5467 days | 1% |
| Stevenson | 9/10 | 5469 days | 1% |
| Sue Haward | 6/10 | 5471 days | 1% |
| Ewald Waldner | 9/10 | 5472 days | 1% |
| Andreas Neo | 7/10 | 5473 days | 1% |
| Niels Van Welsenes | 8/10 | 5476 days | 1% |
| Mikeminch | 9/10 | 5538 days | 1% |
| Jill | 6/10 | 5568 days | 1% |
| Mary Van | 8/10 | 5629 days | 1% |
| Conny | 8/10 | 5747 days | 1% |
| edwardasmith | 9/10 | 5752 days | 1% |
| Corine van Been | 8/10 | 5795 days | 1% |
| Risch & Seybold | 9/10 | 5795 days | 1% |
| markus Brandenberger | 9/10 | 5800 days | 1% |
| Pam & Norman | 9/10 | 5806 days | 1% |
| Peter G | 8/10 | 5807 days | 1% |
| Chris Helms | 8/10 | 5807 days | 1% |
| Sue S | 8/10 | 5808 days | 1% |
| P.C Kool | 9/10 | 5808 days | 1% |
| Matthias A | 6/10 | 5815 days | 1% |
| John Cox | 8/10 | 5819 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5820 days | 1% |
| Brian Morris | 10/10 | 5822 days | 1% |
| Marsden | 10/10 | 5822 days | 1% |
| th schuermann | 10/10 | 5823 days | 1% |
| Joseph Borking | 10/10 | 5825 days | 1% |
| Mattias Thorm | 9/10 | 5835 days | 1% |
| Annie | 8/10 | 5835 days | 1% |
| John Rylance | 10/10 | 5840 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5840 days | 1% |
| Peter Ortner | 8/10 | 5850 days | 1% |
| Sibille Fischer | 8/10 | 5854 days | 1% |
| Chung Family | 9/10 | 5861 days | 1% |
| sophiep | 8/10 | 5887 days | 1% |
| stafanie_norman | 10/10 | 5887 days | 1% |
| susanl | 9/10 | 5894 days | 1% |
| vivw | 9/10 | 5895 days | 1% |
| foucherm | 8/10 | 5896 days | 1% |
| Douglas Beresford | 8/10 | 5905 days | 1% |
| Mark Jenkins | 9/10 | 5911 days | 1% |
| Myriauy Rito | 8/10 | 5911 days | 1% |
| Vicki Cashmore | 9/10 | 5915 days | 1% |
| richards1 | 9/10 | 6028 days | 1% |
| Kelly | 7/10 | 6058 days | 1% |
| MiepS | 9/10 | 6135 days | 1% |
| marianneb | 10/10 | 6147 days | 1% |
| johnst | 8/10 | 6147 days | 1% |
| KatrinS | 10/10 | 6159 days | 1% |
| EricS | 9/10 | 6159 days | 1% |
| JudithLehr | 10/10 | 6159 days | 1% |
| Eckhard Koepper | 10/10 | 6159 days | 1% |
| JuergenSchnitzer | 10/10 | 6163 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6167 days | 1% |
| KathrinS | 7/10 | 6167 days | 1% |
| JuliaG1 | 8/10 | 6180 days | 1% |
| VacherD | 8/10 | 6181 days | 1% |
| SebastianGermany1 | 9/10 | 6182 days | 1% |
| winter_uk | 9/10 | 6190 days | 1% |
| Visken | 9/10 | 6196 days | 1% |
| WendyS | 8/10 | 6200 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.13% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.07% |
| 198 | -4.09% |
| 199 | -4.11% |
| 200 | -4.13% |
| 201 | -4.16% |
| 202 | -4.18% |
| 203 | -4.20% |
| … | … |
Balancing Adjustment
4.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.