Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
197 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 204 reviews. There are 197 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
28% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.12% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.12% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.01%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Amy | 10/10 | 172 days | 100% |
| Annie Mandelstam | 8/10 | 537 days | 83% |
| Nicolas | 10/10 | 688 days | 74% |
| Anaïs | 6/10 | 688 days | 64% |
| Fabienne | 8/10 | 902 days | 53% |
| Travel1 | 6/10 | 902 days | 47% |
| Steve | 9/10 | 1268 days | 23% |
| V L Nelson | 6/10 | 1295 days | 18% |
| Andy | 4/10 | 1327 days | 13% |
| RR | 10/10 | 1358 days | 18% |
| Julia | 8/10 | 1358 days | 17% |
| Cindi Wight | 10/10 | 1388 days | 16% |
| Florian S. | 9/10 | 1388 days | 16% |
| Nzfrank | 4/10 | 1661 days | 4% |
| Rory | 7/10 | 2026 days | 4% |
| Antoine | 8/10 | 2057 days | 4% |
| Arlene | 10/10 | 2088 days | 4% |
| Kelly | 8/10 | 2271 days | 4% |
| Robert Schwall | 10/10 | 2332 days | 4% |
| Maria | 7/10 | 2363 days | 4% |
| Will37 | 9/10 | 2392 days | 4% |
| Niko Schachner | 10/10 | 2422 days | 4% |
| FZ | 7/10 | 2454 days | 3% |
| Monica A | 8/10 | 2454 days | 4% |
| Andrew Hammond | 7/10 | 2515 days | 3% |
| ben mannering | 7/10 | 2545 days | 3% |
| Jenn | 7/10 | 2545 days | 3% |
| Keith & Kay Finlayson | 10/10 | 2576 days | 3% |
| TP&MM | 8/10 | 2729 days | 3% |
| Jacqui | 10/10 | 2788 days | 3% |
| Hanna | 8/10 | 2819 days | 3% |
| Jordan & Jazlyn | 8/10 | 2849 days | 3% |
| Stefano Clerici | 9/10 | 2972 days | 3% |
| Bailey Dunne | 9/10 | 3094 days | 2% |
| Audrey Wong | 7/10 | 3162 days | 2% |
| Paul and Paula | 8/10 | 3174 days | 2% |
| M Karutz | 7/10 | 3240 days | 2% |
| Vanessa Stubbs | 6/10 | 3271 days | 2% |
| Anja Röhrich | 10/10 | 3419 days | 2% |
| Tracy Hillier | 9/10 | 3428 days | 2% |
| Helene | 8/10 | 3492 days | 2% |
| Leonie Westerhot | 7/10 | 3535 days | 1% |
| Shelley Warkentin | 8/10 | 3548 days | 1% |
| Sarah Taumoepeau | 7/10 | 3694 days | 1% |
| Gabor Kabacs | 9/10 | 3835 days | 1% |
| Staffan Johansson | 8/10 | 3835 days | 1% |
| brucewilkinson | 4/10 | 3839 days | 1% |
| R Werder | 8/10 | 3868 days | 1% |
| Jean marc Daubenfeld | 8/10 | 3880 days | 1% |
| Fabien Metro | 9/10 | 4047 days | 1% |
| Cindy Stuart | 5/10 | 4133 days | 0% |
| Erica b | 9/10 | 4158 days | 0% |
| Bella Tawera | 6/10 | 4246 days | 0% |
| Mary Moloney | 3/10 | 4251 days | 0% |
| Liz R | 4/10 | 4279 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4279 days | 0% |
| Mark Davie | 9/10 | 4281 days | 0% |
| Florian Lohbrunner | 9/10 | 4292 days | 0% |
| Sunny Sailing | 2/10 | 4463 days | 0% |
| Fabian Rodriguez | 6/10 | 4463 days | 1% |
| Jim Gilmour | 2/10 | 4524 days | 0% |
| Simon Galpin | 9/10 | 4553 days | 1% |
| Family Trip | 9/10 | 4555 days | 1% |
| Julia Seiffert | 9/10 | 4556 days | 1% |
| Anne Courtenay | 3/10 | 4562 days | 0% |
| Kiernan Matthew | 8/10 | 4582 days | 1% |
| Walter Neff | 8/10 | 4583 days | 1% |
| Jacqui Knight | 6/10 | 4597 days | 1% |
| Andrew Cattanach | 4/10 | 4614 days | 1% |
| Cindy Bonton | 7/10 | 4622 days | 1% |
| Sally Mortensen | 8/10 | 4645 days | 1% |
| Michael Craig | 4/10 | 4706 days | 1% |
| Frankie Branco | 9/10 | 4767 days | 1% |
| I & K Urquhart | 8/10 | 4767 days | 1% |
| ozelmer | 3/10 | 4767 days | 0% |
| Neil Beckett | 8/10 | 4889 days | 1% |
| Clarissa Hanck | 5/10 | 4895 days | 1% |
| Wendy Hawkins | 8/10 | 4915 days | 1% |
| Roger Hawkins | 8/10 | 4915 days | 1% |
| Steve | 2/10 | 4920 days | 0% |
| Tanja Schlagermann | 6/10 | 4922 days | 1% |
| Mike Pisco | 8/10 | 4926 days | 1% |
| Michael Nolan | 9/10 | 4948 days | 1% |
| Rachel Leghorn | 1/10 | 4948 days | 0% |
| Phil & Laura | 7/10 | 4948 days | 1% |
| Philip Gibbons | 6/10 | 4948 days | 1% |
| Danish_family | 7/10 | 4948 days | 1% |
| William Notcutt | 3/10 | 4979 days | 0% |
| Christian | 9/10 | 4992 days | 1% |
| Wertra | 9/10 | 4993 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4995 days | 1% |
| Nigel Leighton | 10/10 | 4998 days | 1% |
| Edith and Robert Newton | 3/10 | 5010 days | 0% |
| John Freeman | 8/10 | 5026 days | 1% |
| TheHoon | 7/10 | 5254 days | 1% |
| nztintin | 9/10 | 5285 days | 1% |
| Fleming Lauridsen | 8/10 | 5294 days | 1% |
| Volker | 8/10 | 5294 days | 1% |
| Linda Kosters | 10/10 | 5294 days | 1% |
| Melanie | 8/10 | 5297 days | 1% |
| Tim & Judith | 8/10 | 5297 days | 1% |
| Eric Lombaard | 9/10 | 5297 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5297 days | 1% |
| Randewyk | 5/10 | 5298 days | 1% |
| Erik Poirer | 9/10 | 5299 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5300 days | 1% |
| Jurg Pfaendler | 7/10 | 5302 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5306 days | 1% |
| Katrawa | 7/10 | 5307 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5309 days | 1% |
| Mirando4ka | 7/10 | 5314 days | 1% |
| Jackie & Ray | 9/10 | 5327 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5386 days | 1% |
| John & Vicki | 7/10 | 5392 days | 1% |
| Richard Lechevallier | 10/10 | 5393 days | 1% |
| Livinlife | 10/10 | 5437 days | 1% |
| askwally | 10/10 | 5467 days | 1% |
| Mathew | 10/10 | 5467 days | 1% |
| damaca | 9/10 | 5467 days | 1% |
| John Wekking | 5/10 | 5590 days | 1% |
| Edward Marhi | 9/10 | 5617 days | 1% |
| noname | 10/10 | 5636 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5637 days | 1% |
| Louise van der Hyden | 8/10 | 5649 days | 1% |
| Daniela Borter | 7/10 | 5652 days | 1% |
| Winskowsky | 8/10 | 5653 days | 1% |
| David Emerick | 10/10 | 5654 days | 1% |
| Brian Clothier | 8/10 | 5655 days | 1% |
| Alexander & Stephanie | 3/10 | 5656 days | 0% |
| Kuno Eugster | 7/10 | 5659 days | 1% |
| Manuela Manns | 6/10 | 5664 days | 1% |
| Gerd Pagel | 10/10 | 5664 days | 1% |
| Martin Current | 6/10 | 5666 days | 1% |
| Teum and Orselien | 5/10 | 5667 days | 1% |
| Andy Martin | 9/10 | 5668 days | 1% |
| John Price | 7/10 | 5669 days | 1% |
| Rolf Homeyer | 9/10 | 5670 days | 1% |
| Roy Seymour | 8/10 | 5670 days | 1% |
| Stevenson | 9/10 | 5672 days | 1% |
| Sue Haward | 6/10 | 5674 days | 1% |
| Ewald Waldner | 9/10 | 5675 days | 1% |
| Andreas Neo | 7/10 | 5676 days | 1% |
| Niels Van Welsenes | 8/10 | 5679 days | 1% |
| Mikeminch | 9/10 | 5741 days | 1% |
| Jill | 6/10 | 5771 days | 1% |
| Mary Van | 8/10 | 5832 days | 1% |
| Conny | 8/10 | 5950 days | 1% |
| edwardasmith | 9/10 | 5955 days | 1% |
| Corine van Been | 8/10 | 5998 days | 1% |
| Risch & Seybold | 9/10 | 5998 days | 1% |
| markus Brandenberger | 9/10 | 6003 days | 1% |
| Pam & Norman | 9/10 | 6009 days | 1% |
| Peter G | 8/10 | 6010 days | 1% |
| Chris Helms | 8/10 | 6010 days | 1% |
| Sue S | 8/10 | 6011 days | 1% |
| P.C Kool | 9/10 | 6011 days | 1% |
| Matthias A | 6/10 | 6018 days | 1% |
| John Cox | 8/10 | 6022 days | 1% |
| Chris & Dawn Humphries | 4/10 | 6023 days | 1% |
| Brian Morris | 10/10 | 6025 days | 1% |
| Marsden | 10/10 | 6025 days | 1% |
| th schuermann | 10/10 | 6026 days | 1% |
| Joseph Borking | 10/10 | 6028 days | 1% |
| Mattias Thorm | 9/10 | 6038 days | 1% |
| Annie | 8/10 | 6038 days | 1% |
| John Rylance | 10/10 | 6043 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 6043 days | 1% |
| Peter Ortner | 8/10 | 6053 days | 1% |
| Sibille Fischer | 8/10 | 6057 days | 1% |
| Chung Family | 9/10 | 6064 days | 1% |
| sophiep | 8/10 | 6090 days | 1% |
| stafanie_norman | 10/10 | 6090 days | 1% |
| susanl | 9/10 | 6097 days | 1% |
| vivw | 9/10 | 6098 days | 1% |
| foucherm | 8/10 | 6099 days | 1% |
| Douglas Beresford | 8/10 | 6108 days | 1% |
| Mark Jenkins | 9/10 | 6114 days | 1% |
| Myriauy Rito | 8/10 | 6114 days | 1% |
| Vicki Cashmore | 9/10 | 6118 days | 1% |
| richards1 | 9/10 | 6231 days | 1% |
| Kelly | 7/10 | 6261 days | 1% |
| MiepS | 9/10 | 6338 days | 1% |
| marianneb | 10/10 | 6350 days | 1% |
| johnst | 8/10 | 6350 days | 1% |
| KatrinS | 10/10 | 6362 days | 1% |
| EricS | 9/10 | 6362 days | 1% |
| JudithLehr | 10/10 | 6362 days | 1% |
| Eckhard Koepper | 10/10 | 6362 days | 1% |
| JuergenSchnitzer | 10/10 | 6366 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6370 days | 1% |
| KathrinS | 7/10 | 6370 days | 1% |
| JuliaG1 | 8/10 | 6383 days | 1% |
| VacherD | 8/10 | 6384 days | 1% |
| SebastianGermany1 | 9/10 | 6385 days | 1% |
| winter_uk | 9/10 | 6393 days | 1% |
| Visken | 9/10 | 6399 days | 1% |
| WendyS | 8/10 | 6403 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.65% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 109 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 139 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 136 | -1.62% |
| 137 | -1.63% |
| 138 | -1.64% |
| 139 | -1.65% |
| 140 | -1.67% |
| 141 | -1.68% |
| 142 | -1.69% |
| … | … |
Balancing Adjustment
2.90% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.