Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
197 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 204 reviews. There are 197 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
28% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.12% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.12% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.30%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Amy | 10/10 | 253 days | 100% |
| Annie Mandelstam | 8/10 | 618 days | 80% |
| Nicolas | 10/10 | 769 days | 69% |
| Anaïs | 6/10 | 769 days | 59% |
| Fabienne | 8/10 | 983 days | 46% |
| Travel1 | 6/10 | 983 days | 41% |
| Steve | 9/10 | 1349 days | 18% |
| V L Nelson | 6/10 | 1376 days | 15% |
| Andy | 4/10 | 1408 days | 10% |
| RR | 10/10 | 1439 days | 14% |
| Julia | 8/10 | 1439 days | 14% |
| Cindi Wight | 10/10 | 1469 days | 13% |
| Florian S. | 9/10 | 1469 days | 13% |
| Nzfrank | 4/10 | 1742 days | 4% |
| Rory | 7/10 | 2107 days | 4% |
| Antoine | 8/10 | 2138 days | 4% |
| Arlene | 10/10 | 2169 days | 4% |
| Kelly | 8/10 | 2352 days | 4% |
| Robert Schwall | 10/10 | 2413 days | 4% |
| Maria | 7/10 | 2444 days | 4% |
| Will37 | 9/10 | 2473 days | 4% |
| Niko Schachner | 10/10 | 2503 days | 4% |
| FZ | 7/10 | 2535 days | 3% |
| Monica A | 8/10 | 2535 days | 4% |
| Andrew Hammond | 7/10 | 2596 days | 3% |
| ben mannering | 7/10 | 2626 days | 3% |
| Jenn | 7/10 | 2626 days | 3% |
| Keith & Kay Finlayson | 10/10 | 2657 days | 3% |
| TP&MM | 8/10 | 2810 days | 3% |
| Jacqui | 10/10 | 2869 days | 3% |
| Hanna | 8/10 | 2900 days | 3% |
| Jordan & Jazlyn | 8/10 | 2930 days | 3% |
| Stefano Clerici | 9/10 | 3053 days | 3% |
| Bailey Dunne | 9/10 | 3175 days | 2% |
| Audrey Wong | 7/10 | 3243 days | 2% |
| Paul and Paula | 8/10 | 3255 days | 2% |
| M Karutz | 7/10 | 3321 days | 2% |
| Vanessa Stubbs | 6/10 | 3352 days | 2% |
| Anja Röhrich | 10/10 | 3500 days | 2% |
| Tracy Hillier | 9/10 | 3509 days | 2% |
| Helene | 8/10 | 3573 days | 2% |
| Leonie Westerhot | 7/10 | 3616 days | 1% |
| Shelley Warkentin | 8/10 | 3629 days | 1% |
| Sarah Taumoepeau | 7/10 | 3775 days | 1% |
| Gabor Kabacs | 9/10 | 3916 days | 1% |
| Staffan Johansson | 8/10 | 3916 days | 1% |
| brucewilkinson | 4/10 | 3920 days | 1% |
| R Werder | 8/10 | 3949 days | 1% |
| Jean marc Daubenfeld | 8/10 | 3961 days | 1% |
| Fabien Metro | 9/10 | 4128 days | 0% |
| Cindy Stuart | 5/10 | 4214 days | 0% |
| Erica b | 9/10 | 4239 days | 0% |
| Bella Tawera | 6/10 | 4327 days | 0% |
| Mary Moloney | 3/10 | 4332 days | 0% |
| Liz R | 4/10 | 4360 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4360 days | 0% |
| Mark Davie | 9/10 | 4362 days | 0% |
| Florian Lohbrunner | 9/10 | 4373 days | 0% |
| Sunny Sailing | 2/10 | 4544 days | 0% |
| Fabian Rodriguez | 6/10 | 4544 days | 1% |
| Jim Gilmour | 2/10 | 4605 days | 0% |
| Simon Galpin | 9/10 | 4634 days | 1% |
| Family Trip | 9/10 | 4636 days | 1% |
| Julia Seiffert | 9/10 | 4637 days | 1% |
| Anne Courtenay | 3/10 | 4643 days | 1% |
| Kiernan Matthew | 8/10 | 4663 days | 1% |
| Walter Neff | 8/10 | 4664 days | 1% |
| Jacqui Knight | 6/10 | 4678 days | 1% |
| Andrew Cattanach | 4/10 | 4695 days | 1% |
| Cindy Bonton | 7/10 | 4703 days | 1% |
| Sally Mortensen | 8/10 | 4726 days | 1% |
| Michael Craig | 4/10 | 4787 days | 1% |
| Frankie Branco | 9/10 | 4848 days | 1% |
| I & K Urquhart | 8/10 | 4848 days | 1% |
| ozelmer | 3/10 | 4848 days | 1% |
| Neil Beckett | 8/10 | 4970 days | 1% |
| Clarissa Hanck | 5/10 | 4976 days | 1% |
| Wendy Hawkins | 8/10 | 4996 days | 1% |
| Roger Hawkins | 8/10 | 4996 days | 1% |
| Steve | 2/10 | 5001 days | 0% |
| Tanja Schlagermann | 6/10 | 5003 days | 1% |
| Mike Pisco | 8/10 | 5007 days | 1% |
| Michael Nolan | 9/10 | 5029 days | 1% |
| Rachel Leghorn | 1/10 | 5029 days | 0% |
| Phil & Laura | 7/10 | 5029 days | 1% |
| Philip Gibbons | 6/10 | 5029 days | 1% |
| Danish_family | 7/10 | 5029 days | 1% |
| William Notcutt | 3/10 | 5060 days | 1% |
| Christian | 9/10 | 5073 days | 1% |
| Wertra | 9/10 | 5074 days | 1% |
| Margaret and Derek McNeil | 9/10 | 5076 days | 1% |
| Nigel Leighton | 10/10 | 5079 days | 1% |
| Edith and Robert Newton | 3/10 | 5091 days | 1% |
| John Freeman | 8/10 | 5107 days | 1% |
| TheHoon | 7/10 | 5335 days | 1% |
| nztintin | 9/10 | 5366 days | 1% |
| Fleming Lauridsen | 8/10 | 5375 days | 1% |
| Volker | 8/10 | 5375 days | 1% |
| Linda Kosters | 10/10 | 5375 days | 1% |
| Melanie | 8/10 | 5378 days | 1% |
| Tim & Judith | 8/10 | 5378 days | 1% |
| Eric Lombaard | 9/10 | 5378 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5378 days | 1% |
| Randewyk | 5/10 | 5379 days | 1% |
| Erik Poirer | 9/10 | 5380 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5381 days | 1% |
| Jurg Pfaendler | 7/10 | 5383 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5387 days | 1% |
| Katrawa | 7/10 | 5388 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5390 days | 1% |
| Mirando4ka | 7/10 | 5395 days | 1% |
| Jackie & Ray | 9/10 | 5408 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5467 days | 1% |
| John & Vicki | 7/10 | 5473 days | 1% |
| Richard Lechevallier | 10/10 | 5474 days | 1% |
| Livinlife | 10/10 | 5518 days | 1% |
| askwally | 10/10 | 5548 days | 1% |
| Mathew | 10/10 | 5548 days | 1% |
| damaca | 9/10 | 5548 days | 1% |
| John Wekking | 5/10 | 5671 days | 1% |
| Edward Marhi | 9/10 | 5698 days | 1% |
| noname | 10/10 | 5717 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5718 days | 1% |
| Louise van der Hyden | 8/10 | 5730 days | 1% |
| Daniela Borter | 7/10 | 5733 days | 1% |
| Winskowsky | 8/10 | 5734 days | 1% |
| David Emerick | 10/10 | 5735 days | 1% |
| Brian Clothier | 8/10 | 5736 days | 1% |
| Alexander & Stephanie | 3/10 | 5737 days | 1% |
| Kuno Eugster | 7/10 | 5740 days | 1% |
| Manuela Manns | 6/10 | 5745 days | 1% |
| Gerd Pagel | 10/10 | 5745 days | 1% |
| Martin Current | 6/10 | 5747 days | 1% |
| Teum and Orselien | 5/10 | 5748 days | 1% |
| Andy Martin | 9/10 | 5749 days | 1% |
| John Price | 7/10 | 5750 days | 1% |
| Rolf Homeyer | 9/10 | 5751 days | 1% |
| Roy Seymour | 8/10 | 5751 days | 1% |
| Stevenson | 9/10 | 5753 days | 1% |
| Sue Haward | 6/10 | 5755 days | 1% |
| Ewald Waldner | 9/10 | 5756 days | 1% |
| Andreas Neo | 7/10 | 5757 days | 1% |
| Niels Van Welsenes | 8/10 | 5760 days | 1% |
| Mikeminch | 9/10 | 5822 days | 1% |
| Jill | 6/10 | 5852 days | 1% |
| Mary Van | 8/10 | 5913 days | 1% |
| Conny | 8/10 | 6031 days | 1% |
| edwardasmith | 9/10 | 6036 days | 1% |
| Corine van Been | 8/10 | 6079 days | 1% |
| Risch & Seybold | 9/10 | 6079 days | 1% |
| markus Brandenberger | 9/10 | 6084 days | 1% |
| Pam & Norman | 9/10 | 6090 days | 1% |
| Peter G | 8/10 | 6091 days | 1% |
| Chris Helms | 8/10 | 6091 days | 1% |
| Sue S | 8/10 | 6092 days | 1% |
| P.C Kool | 9/10 | 6092 days | 1% |
| Matthias A | 6/10 | 6099 days | 1% |
| John Cox | 8/10 | 6103 days | 1% |
| Chris & Dawn Humphries | 4/10 | 6104 days | 1% |
| Brian Morris | 10/10 | 6106 days | 1% |
| Marsden | 10/10 | 6106 days | 1% |
| th schuermann | 10/10 | 6107 days | 1% |
| Joseph Borking | 10/10 | 6109 days | 1% |
| Mattias Thorm | 9/10 | 6119 days | 1% |
| Annie | 8/10 | 6119 days | 1% |
| John Rylance | 10/10 | 6124 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 6124 days | 1% |
| Peter Ortner | 8/10 | 6134 days | 1% |
| Sibille Fischer | 8/10 | 6138 days | 1% |
| Chung Family | 9/10 | 6145 days | 1% |
| sophiep | 8/10 | 6171 days | 1% |
| stafanie_norman | 10/10 | 6171 days | 1% |
| susanl | 9/10 | 6178 days | 1% |
| vivw | 9/10 | 6179 days | 1% |
| foucherm | 8/10 | 6180 days | 1% |
| Douglas Beresford | 8/10 | 6189 days | 1% |
| Mark Jenkins | 9/10 | 6195 days | 1% |
| Myriauy Rito | 8/10 | 6195 days | 1% |
| Vicki Cashmore | 9/10 | 6199 days | 1% |
| richards1 | 9/10 | 6312 days | 1% |
| Kelly | 7/10 | 6342 days | 1% |
| MiepS | 9/10 | 6419 days | 1% |
| marianneb | 10/10 | 6431 days | 1% |
| johnst | 8/10 | 6431 days | 1% |
| KatrinS | 10/10 | 6443 days | 1% |
| EricS | 9/10 | 6443 days | 1% |
| JudithLehr | 10/10 | 6443 days | 1% |
| Eckhard Koepper | 10/10 | 6443 days | 1% |
| JuergenSchnitzer | 10/10 | 6447 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6451 days | 1% |
| KathrinS | 7/10 | 6451 days | 1% |
| JuliaG1 | 8/10 | 6464 days | 1% |
| VacherD | 8/10 | 6465 days | 1% |
| SebastianGermany1 | 9/10 | 6466 days | 1% |
| winter_uk | 9/10 | 6474 days | 1% |
| Visken | 9/10 | 6480 days | 1% |
| WendyS | 8/10 | 6484 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.95% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.89% |
| 198 | -3.91% |
| 199 | -3.93% |
| 200 | -3.95% |
| 201 | -3.97% |
| 202 | -3.99% |
| 203 | -4.01% |
| … | … |
Balancing Adjustment
3.48% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.