Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
196 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 203 reviews. There are 196 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 196 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
29% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.01% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.01% and is based on 196 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 196 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie Mandelstam | 8/10 | 313 days | 100% |
| Nicolas | 10/10 | 464 days | 95% |
| Anaïs | 6/10 | 464 days | 82% |
| Fabienne | 8/10 | 678 days | 78% |
| Travel1 | 6/10 | 678 days | 69% |
| Steve | 9/10 | 1044 days | 43% |
| V L Nelson | 6/10 | 1072 days | 35% |
| Andy | 4/10 | 1103 days | 25% |
| RR | 10/10 | 1134 days | 35% |
| Julia | 8/10 | 1134 days | 34% |
| Cindi Wight | 10/10 | 1164 days | 32% |
| Florian S. | 9/10 | 1164 days | 32% |
| Nzfrank | 4/10 | 1437 days | 10% |
| Rory | 7/10 | 1802 days | 5% |
| Antoine | 8/10 | 1833 days | 5% |
| Arlene | 10/10 | 1864 days | 5% |
| Kelly | 8/10 | 2047 days | 5% |
| Robert Schwall | 10/10 | 2108 days | 5% |
| Maria | 7/10 | 2139 days | 4% |
| Will37 | 9/10 | 2168 days | 5% |
| Niko Schachner | 10/10 | 2199 days | 5% |
| FZ | 7/10 | 2230 days | 4% |
| Monica A | 8/10 | 2230 days | 4% |
| Andrew Hammond | 7/10 | 2291 days | 4% |
| ben mannering | 7/10 | 2321 days | 4% |
| Jenn | 7/10 | 2321 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2352 days | 4% |
| TP&MM | 8/10 | 2505 days | 4% |
| Jacqui | 10/10 | 2564 days | 4% |
| Hanna | 8/10 | 2595 days | 4% |
| Jordan & Jazlyn | 8/10 | 2625 days | 4% |
| Stefano Clerici | 9/10 | 2748 days | 3% |
| Bailey Dunne | 9/10 | 2870 days | 3% |
| Audrey Wong | 7/10 | 2938 days | 3% |
| Paul and Paula | 8/10 | 2950 days | 3% |
| M Karutz | 7/10 | 3016 days | 3% |
| Vanessa Stubbs | 6/10 | 3047 days | 2% |
| Anja Röhrich | 10/10 | 3195 days | 2% |
| Tracy Hillier | 9/10 | 3204 days | 2% |
| Helene | 8/10 | 3268 days | 2% |
| Leonie Westerhot | 7/10 | 3311 days | 2% |
| Shelley Warkentin | 8/10 | 3325 days | 2% |
| Sarah Taumoepeau | 7/10 | 3470 days | 2% |
| Gabor Kabacs | 9/10 | 3611 days | 2% |
| Staffan Johansson | 8/10 | 3611 days | 2% |
| brucewilkinson | 4/10 | 3615 days | 1% |
| R Werder | 8/10 | 3644 days | 2% |
| Jean marc Daubenfeld | 8/10 | 3656 days | 1% |
| Fabien Metro | 9/10 | 3823 days | 1% |
| Cindy Stuart | 5/10 | 3909 days | 1% |
| Erica b | 9/10 | 3935 days | 1% |
| Bella Tawera | 6/10 | 4022 days | 1% |
| Mary Moloney | 3/10 | 4027 days | 0% |
| Liz R | 4/10 | 4056 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4056 days | 1% |
| Mark Davie | 9/10 | 4057 days | 1% |
| Florian Lohbrunner | 9/10 | 4068 days | 1% |
| Sunny Sailing | 2/10 | 4239 days | 0% |
| Fabian Rodriguez | 6/10 | 4239 days | 0% |
| Jim Gilmour | 2/10 | 4300 days | 0% |
| Simon Galpin | 9/10 | 4329 days | 0% |
| Family Trip | 9/10 | 4331 days | 0% |
| Julia Seiffert | 9/10 | 4332 days | 0% |
| Anne Courtenay | 3/10 | 4338 days | 0% |
| Kiernan Matthew | 8/10 | 4358 days | 0% |
| Walter Neff | 8/10 | 4359 days | 0% |
| Jacqui Knight | 6/10 | 4373 days | 0% |
| Andrew Cattanach | 4/10 | 4390 days | 1% |
| Cindy Bonton | 7/10 | 4398 days | 1% |
| Sally Mortensen | 8/10 | 4421 days | 1% |
| Michael Craig | 4/10 | 4482 days | 1% |
| Frankie Branco | 9/10 | 4543 days | 1% |
| I & K Urquhart | 8/10 | 4543 days | 1% |
| ozelmer | 3/10 | 4543 days | 1% |
| Neil Beckett | 8/10 | 4665 days | 1% |
| Clarissa Hanck | 5/10 | 4671 days | 1% |
| Wendy Hawkins | 8/10 | 4691 days | 1% |
| Roger Hawkins | 8/10 | 4691 days | 1% |
| Steve | 2/10 | 4696 days | 0% |
| Tanja Schlagermann | 6/10 | 4698 days | 1% |
| Mike Pisco | 8/10 | 4702 days | 1% |
| Michael Nolan | 9/10 | 4724 days | 1% |
| Rachel Leghorn | 1/10 | 4724 days | 0% |
| Phil & Laura | 7/10 | 4724 days | 1% |
| Philip Gibbons | 6/10 | 4724 days | 1% |
| Danish_family | 7/10 | 4724 days | 1% |
| William Notcutt | 3/10 | 4755 days | 1% |
| Christian | 9/10 | 4768 days | 1% |
| Wertra | 9/10 | 4769 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4771 days | 1% |
| Nigel Leighton | 10/10 | 4774 days | 1% |
| Edith and Robert Newton | 3/10 | 4786 days | 1% |
| John Freeman | 8/10 | 4802 days | 1% |
| TheHoon | 7/10 | 5030 days | 1% |
| nztintin | 9/10 | 5061 days | 1% |
| Fleming Lauridsen | 8/10 | 5070 days | 1% |
| Volker | 8/10 | 5070 days | 1% |
| Linda Kosters | 10/10 | 5070 days | 1% |
| Melanie | 8/10 | 5073 days | 1% |
| Tim & Judith | 8/10 | 5073 days | 1% |
| Eric Lombaard | 9/10 | 5073 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5073 days | 1% |
| Randewyk | 5/10 | 5074 days | 1% |
| Erik Poirer | 9/10 | 5075 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5076 days | 1% |
| Jurg Pfaendler | 7/10 | 5078 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5082 days | 1% |
| Katrawa | 7/10 | 5083 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5085 days | 1% |
| Mirando4ka | 7/10 | 5090 days | 1% |
| Jackie & Ray | 9/10 | 5103 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5162 days | 1% |
| John & Vicki | 7/10 | 5168 days | 1% |
| Richard Lechevallier | 10/10 | 5169 days | 1% |
| Livinlife | 10/10 | 5213 days | 1% |
| askwally | 10/10 | 5243 days | 1% |
| Mathew | 10/10 | 5243 days | 1% |
| damaca | 9/10 | 5243 days | 1% |
| John Wekking | 5/10 | 5366 days | 1% |
| Edward Marhi | 9/10 | 5393 days | 1% |
| noname | 10/10 | 5412 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5413 days | 1% |
| Louise van der Hyden | 8/10 | 5425 days | 1% |
| Daniela Borter | 7/10 | 5428 days | 1% |
| Winskowsky | 8/10 | 5429 days | 1% |
| David Emerick | 10/10 | 5430 days | 1% |
| Brian Clothier | 8/10 | 5431 days | 1% |
| Alexander & Stephanie | 3/10 | 5432 days | 1% |
| Kuno Eugster | 7/10 | 5435 days | 1% |
| Manuela Manns | 6/10 | 5440 days | 1% |
| Gerd Pagel | 10/10 | 5440 days | 1% |
| Martin Current | 6/10 | 5442 days | 1% |
| Teum and Orselien | 5/10 | 5443 days | 1% |
| Andy Martin | 9/10 | 5444 days | 1% |
| John Price | 7/10 | 5445 days | 1% |
| Rolf Homeyer | 9/10 | 5446 days | 1% |
| Roy Seymour | 8/10 | 5446 days | 1% |
| Stevenson | 9/10 | 5448 days | 1% |
| Sue Haward | 6/10 | 5450 days | 1% |
| Ewald Waldner | 9/10 | 5451 days | 1% |
| Andreas Neo | 7/10 | 5452 days | 1% |
| Niels Van Welsenes | 8/10 | 5455 days | 1% |
| Mikeminch | 9/10 | 5517 days | 1% |
| Jill | 6/10 | 5547 days | 1% |
| Mary Van | 8/10 | 5608 days | 1% |
| Conny | 8/10 | 5726 days | 1% |
| edwardasmith | 9/10 | 5731 days | 1% |
| Corine van Been | 8/10 | 5774 days | 1% |
| Risch & Seybold | 9/10 | 5774 days | 1% |
| markus Brandenberger | 9/10 | 5779 days | 1% |
| Pam & Norman | 9/10 | 5785 days | 1% |
| Peter G | 8/10 | 5786 days | 1% |
| Chris Helms | 8/10 | 5786 days | 1% |
| Sue S | 8/10 | 5787 days | 1% |
| P.C Kool | 9/10 | 5787 days | 1% |
| Matthias A | 6/10 | 5794 days | 1% |
| John Cox | 8/10 | 5798 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5799 days | 1% |
| Brian Morris | 10/10 | 5801 days | 1% |
| Marsden | 10/10 | 5801 days | 1% |
| th schuermann | 10/10 | 5802 days | 1% |
| Joseph Borking | 10/10 | 5804 days | 1% |
| Mattias Thorm | 9/10 | 5814 days | 1% |
| Annie | 8/10 | 5814 days | 1% |
| John Rylance | 10/10 | 5819 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5819 days | 1% |
| Peter Ortner | 8/10 | 5829 days | 1% |
| Sibille Fischer | 8/10 | 5833 days | 1% |
| Chung Family | 9/10 | 5840 days | 1% |
| sophiep | 8/10 | 5866 days | 1% |
| stafanie_norman | 10/10 | 5866 days | 1% |
| susanl | 9/10 | 5873 days | 1% |
| vivw | 9/10 | 5874 days | 1% |
| foucherm | 8/10 | 5875 days | 1% |
| Douglas Beresford | 8/10 | 5884 days | 1% |
| Mark Jenkins | 9/10 | 5890 days | 1% |
| Myriauy Rito | 8/10 | 5890 days | 1% |
| Vicki Cashmore | 9/10 | 5894 days | 1% |
| richards1 | 9/10 | 6007 days | 1% |
| Kelly | 7/10 | 6037 days | 1% |
| MiepS | 9/10 | 6114 days | 1% |
| marianneb | 10/10 | 6126 days | 1% |
| johnst | 8/10 | 6126 days | 1% |
| KatrinS | 10/10 | 6138 days | 1% |
| EricS | 9/10 | 6138 days | 1% |
| JudithLehr | 10/10 | 6138 days | 1% |
| Eckhard Koepper | 10/10 | 6138 days | 1% |
| JuergenSchnitzer | 10/10 | 6142 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6146 days | 1% |
| KathrinS | 7/10 | 6146 days | 1% |
| JuliaG1 | 8/10 | 6159 days | 1% |
| VacherD | 8/10 | 6160 days | 1% |
| SebastianGermany1 | 9/10 | 6161 days | 1% |
| winter_uk | 9/10 | 6169 days | 1% |
| Visken | 9/10 | 6175 days | 1% |
| WendyS | 8/10 | 6179 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.04% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.98% |
| 198 | -4.00% |
| 199 | -4.02% |
| 200 | -4.04% |
| 201 | -4.06% |
| 202 | -4.08% |
| 203 | -4.10% |
| … | … |
Balancing Adjustment
4.58% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.