G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
197 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 204 reviews. There are 197 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
28% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.12% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.12% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.22%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Amy | 10/10 | 233 days | 100% |
| Annie Mandelstam | 8/10 | 598 days | 81% |
| Nicolas | 10/10 | 749 days | 70% |
| Anaïs | 6/10 | 749 days | 60% |
| Fabienne | 8/10 | 963 days | 48% |
| Travel1 | 6/10 | 963 days | 42% |
| Steve | 9/10 | 1329 days | 19% |
| V L Nelson | 6/10 | 1356 days | 16% |
| Andy | 4/10 | 1388 days | 11% |
| RR | 10/10 | 1419 days | 15% |
| Julia | 8/10 | 1419 days | 15% |
| Cindi Wight | 10/10 | 1449 days | 13% |
| Florian S. | 9/10 | 1449 days | 13% |
| Nzfrank | 4/10 | 1722 days | 4% |
| Rory | 7/10 | 2087 days | 4% |
| Antoine | 8/10 | 2118 days | 4% |
| Arlene | 10/10 | 2149 days | 4% |
| Kelly | 8/10 | 2332 days | 4% |
| Robert Schwall | 10/10 | 2393 days | 4% |
| Maria | 7/10 | 2424 days | 4% |
| Will37 | 9/10 | 2453 days | 4% |
| Niko Schachner | 10/10 | 2483 days | 4% |
| FZ | 7/10 | 2515 days | 3% |
| Monica A | 8/10 | 2515 days | 4% |
| Andrew Hammond | 7/10 | 2576 days | 3% |
| ben mannering | 7/10 | 2606 days | 3% |
| Jenn | 7/10 | 2606 days | 3% |
| Keith & Kay Finlayson | 10/10 | 2637 days | 3% |
| TP&MM | 8/10 | 2790 days | 3% |
| Jacqui | 10/10 | 2849 days | 3% |
| Hanna | 8/10 | 2880 days | 3% |
| Jordan & Jazlyn | 8/10 | 2910 days | 3% |
| Stefano Clerici | 9/10 | 3033 days | 3% |
| Bailey Dunne | 9/10 | 3155 days | 2% |
| Audrey Wong | 7/10 | 3223 days | 2% |
| Paul and Paula | 8/10 | 3235 days | 2% |
| M Karutz | 7/10 | 3301 days | 2% |
| Vanessa Stubbs | 6/10 | 3332 days | 2% |
| Anja Röhrich | 10/10 | 3480 days | 2% |
| Tracy Hillier | 9/10 | 3489 days | 2% |
| Helene | 8/10 | 3553 days | 2% |
| Leonie Westerhot | 7/10 | 3596 days | 1% |
| Shelley Warkentin | 8/10 | 3609 days | 1% |
| Sarah Taumoepeau | 7/10 | 3755 days | 1% |
| Gabor Kabacs | 9/10 | 3896 days | 1% |
| Staffan Johansson | 8/10 | 3896 days | 1% |
| brucewilkinson | 4/10 | 3900 days | 1% |
| R Werder | 8/10 | 3929 days | 1% |
| Jean marc Daubenfeld | 8/10 | 3941 days | 1% |
| Fabien Metro | 9/10 | 4108 days | 0% |
| Cindy Stuart | 5/10 | 4194 days | 0% |
| Erica b | 9/10 | 4219 days | 0% |
| Bella Tawera | 6/10 | 4307 days | 0% |
| Mary Moloney | 3/10 | 4312 days | 0% |
| Liz R | 4/10 | 4340 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4340 days | 0% |
| Mark Davie | 9/10 | 4342 days | 0% |
| Florian Lohbrunner | 9/10 | 4353 days | 0% |
| Sunny Sailing | 2/10 | 4524 days | 0% |
| Fabian Rodriguez | 6/10 | 4524 days | 1% |
| Jim Gilmour | 2/10 | 4585 days | 0% |
| Simon Galpin | 9/10 | 4614 days | 1% |
| Family Trip | 9/10 | 4616 days | 1% |
| Julia Seiffert | 9/10 | 4617 days | 1% |
| Anne Courtenay | 3/10 | 4623 days | 1% |
| Kiernan Matthew | 8/10 | 4643 days | 1% |
| Walter Neff | 8/10 | 4644 days | 1% |
| Jacqui Knight | 6/10 | 4658 days | 1% |
| Andrew Cattanach | 4/10 | 4675 days | 1% |
| Cindy Bonton | 7/10 | 4683 days | 1% |
| Sally Mortensen | 8/10 | 4706 days | 1% |
| Michael Craig | 4/10 | 4767 days | 1% |
| Frankie Branco | 9/10 | 4828 days | 1% |
| I & K Urquhart | 8/10 | 4828 days | 1% |
| ozelmer | 3/10 | 4828 days | 1% |
| Neil Beckett | 8/10 | 4950 days | 1% |
| Clarissa Hanck | 5/10 | 4956 days | 1% |
| Wendy Hawkins | 8/10 | 4976 days | 1% |
| Roger Hawkins | 8/10 | 4976 days | 1% |
| Steve | 2/10 | 4981 days | 0% |
| Tanja Schlagermann | 6/10 | 4983 days | 1% |
| Mike Pisco | 8/10 | 4987 days | 1% |
| Michael Nolan | 9/10 | 5009 days | 1% |
| Rachel Leghorn | 1/10 | 5009 days | 0% |
| Phil & Laura | 7/10 | 5009 days | 1% |
| Philip Gibbons | 6/10 | 5009 days | 1% |
| Danish_family | 7/10 | 5009 days | 1% |
| William Notcutt | 3/10 | 5040 days | 1% |
| Christian | 9/10 | 5053 days | 1% |
| Wertra | 9/10 | 5054 days | 1% |
| Margaret and Derek McNeil | 9/10 | 5056 days | 1% |
| Nigel Leighton | 10/10 | 5059 days | 1% |
| Edith and Robert Newton | 3/10 | 5071 days | 1% |
| John Freeman | 8/10 | 5087 days | 1% |
| TheHoon | 7/10 | 5315 days | 1% |
| nztintin | 9/10 | 5346 days | 1% |
| Fleming Lauridsen | 8/10 | 5355 days | 1% |
| Volker | 8/10 | 5355 days | 1% |
| Linda Kosters | 10/10 | 5355 days | 1% |
| Melanie | 8/10 | 5358 days | 1% |
| Tim & Judith | 8/10 | 5358 days | 1% |
| Eric Lombaard | 9/10 | 5358 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5358 days | 1% |
| Randewyk | 5/10 | 5359 days | 1% |
| Erik Poirer | 9/10 | 5360 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5361 days | 1% |
| Jurg Pfaendler | 7/10 | 5363 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5367 days | 1% |
| Katrawa | 7/10 | 5368 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5370 days | 1% |
| Mirando4ka | 7/10 | 5375 days | 1% |
| Jackie & Ray | 9/10 | 5388 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5447 days | 1% |
| John & Vicki | 7/10 | 5453 days | 1% |
| Richard Lechevallier | 10/10 | 5454 days | 1% |
| Livinlife | 10/10 | 5498 days | 1% |
| askwally | 10/10 | 5528 days | 1% |
| Mathew | 10/10 | 5528 days | 1% |
| damaca | 9/10 | 5528 days | 1% |
| John Wekking | 5/10 | 5651 days | 1% |
| Edward Marhi | 9/10 | 5678 days | 1% |
| noname | 10/10 | 5697 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5698 days | 1% |
| Louise van der Hyden | 8/10 | 5710 days | 1% |
| Daniela Borter | 7/10 | 5713 days | 1% |
| Winskowsky | 8/10 | 5714 days | 1% |
| David Emerick | 10/10 | 5715 days | 1% |
| Brian Clothier | 8/10 | 5716 days | 1% |
| Alexander & Stephanie | 3/10 | 5717 days | 1% |
| Kuno Eugster | 7/10 | 5720 days | 1% |
| Manuela Manns | 6/10 | 5725 days | 1% |
| Gerd Pagel | 10/10 | 5725 days | 1% |
| Martin Current | 6/10 | 5727 days | 1% |
| Teum and Orselien | 5/10 | 5728 days | 1% |
| Andy Martin | 9/10 | 5729 days | 1% |
| John Price | 7/10 | 5730 days | 1% |
| Rolf Homeyer | 9/10 | 5731 days | 1% |
| Roy Seymour | 8/10 | 5731 days | 1% |
| Stevenson | 9/10 | 5733 days | 1% |
| Sue Haward | 6/10 | 5735 days | 1% |
| Ewald Waldner | 9/10 | 5736 days | 1% |
| Andreas Neo | 7/10 | 5737 days | 1% |
| Niels Van Welsenes | 8/10 | 5740 days | 1% |
| Mikeminch | 9/10 | 5802 days | 1% |
| Jill | 6/10 | 5832 days | 1% |
| Mary Van | 8/10 | 5893 days | 1% |
| Conny | 8/10 | 6011 days | 1% |
| edwardasmith | 9/10 | 6016 days | 1% |
| Corine van Been | 8/10 | 6059 days | 1% |
| Risch & Seybold | 9/10 | 6059 days | 1% |
| markus Brandenberger | 9/10 | 6064 days | 1% |
| Pam & Norman | 9/10 | 6070 days | 1% |
| Peter G | 8/10 | 6071 days | 1% |
| Chris Helms | 8/10 | 6071 days | 1% |
| Sue S | 8/10 | 6072 days | 1% |
| P.C Kool | 9/10 | 6072 days | 1% |
| Matthias A | 6/10 | 6079 days | 1% |
| John Cox | 8/10 | 6083 days | 1% |
| Chris & Dawn Humphries | 4/10 | 6084 days | 1% |
| Brian Morris | 10/10 | 6086 days | 1% |
| Marsden | 10/10 | 6086 days | 1% |
| th schuermann | 10/10 | 6087 days | 1% |
| Joseph Borking | 10/10 | 6089 days | 1% |
| Mattias Thorm | 9/10 | 6099 days | 1% |
| Annie | 8/10 | 6099 days | 1% |
| John Rylance | 10/10 | 6104 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 6104 days | 1% |
| Peter Ortner | 8/10 | 6114 days | 1% |
| Sibille Fischer | 8/10 | 6118 days | 1% |
| Chung Family | 9/10 | 6125 days | 1% |
| sophiep | 8/10 | 6151 days | 1% |
| stafanie_norman | 10/10 | 6151 days | 1% |
| susanl | 9/10 | 6158 days | 1% |
| vivw | 9/10 | 6159 days | 1% |
| foucherm | 8/10 | 6160 days | 1% |
| Douglas Beresford | 8/10 | 6169 days | 1% |
| Mark Jenkins | 9/10 | 6175 days | 1% |
| Myriauy Rito | 8/10 | 6175 days | 1% |
| Vicki Cashmore | 9/10 | 6179 days | 1% |
| richards1 | 9/10 | 6292 days | 1% |
| Kelly | 7/10 | 6322 days | 1% |
| MiepS | 9/10 | 6399 days | 1% |
| marianneb | 10/10 | 6411 days | 1% |
| johnst | 8/10 | 6411 days | 1% |
| KatrinS | 10/10 | 6423 days | 1% |
| EricS | 9/10 | 6423 days | 1% |
| JudithLehr | 10/10 | 6423 days | 1% |
| Eckhard Koepper | 10/10 | 6423 days | 1% |
| JuergenSchnitzer | 10/10 | 6427 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6431 days | 1% |
| KathrinS | 7/10 | 6431 days | 1% |
| JuliaG1 | 8/10 | 6444 days | 1% |
| VacherD | 8/10 | 6445 days | 1% |
| SebastianGermany1 | 9/10 | 6446 days | 1% |
| winter_uk | 9/10 | 6454 days | 1% |
| Visken | 9/10 | 6460 days | 1% |
| WendyS | 8/10 | 6464 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.66% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.60% |
| 198 | -3.62% |
| 199 | -3.64% |
| 200 | -3.66% |
| 201 | -3.68% |
| 202 | -3.70% |
| 203 | -3.71% |
| … | … |
Balancing Adjustment
3.41% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.