G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
196 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 203 reviews. There are 196 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 196 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
29% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.01% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.01% and is based on 196 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 196 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.24%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie Mandelstam | 8/10 | 348 days | 100% |
| Nicolas | 10/10 | 499 days | 94% |
| Anaïs | 6/10 | 499 days | 81% |
| Fabienne | 8/10 | 713 days | 76% |
| Travel1 | 6/10 | 713 days | 67% |
| Steve | 9/10 | 1079 days | 40% |
| V L Nelson | 6/10 | 1107 days | 32% |
| Andy | 4/10 | 1138 days | 23% |
| RR | 10/10 | 1169 days | 32% |
| Julia | 8/10 | 1169 days | 32% |
| Cindi Wight | 10/10 | 1199 days | 30% |
| Florian S. | 9/10 | 1199 days | 30% |
| Nzfrank | 4/10 | 1472 days | 9% |
| Rory | 7/10 | 1837 days | 5% |
| Antoine | 8/10 | 1868 days | 5% |
| Arlene | 10/10 | 1899 days | 5% |
| Kelly | 8/10 | 2082 days | 5% |
| Robert Schwall | 10/10 | 2143 days | 5% |
| Maria | 7/10 | 2174 days | 4% |
| Will37 | 9/10 | 2203 days | 5% |
| Niko Schachner | 10/10 | 2234 days | 5% |
| FZ | 7/10 | 2265 days | 4% |
| Monica A | 8/10 | 2265 days | 4% |
| Andrew Hammond | 7/10 | 2326 days | 4% |
| ben mannering | 7/10 | 2356 days | 4% |
| Jenn | 7/10 | 2356 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2387 days | 4% |
| TP&MM | 8/10 | 2540 days | 4% |
| Jacqui | 10/10 | 2599 days | 4% |
| Hanna | 8/10 | 2630 days | 4% |
| Jordan & Jazlyn | 8/10 | 2660 days | 4% |
| Stefano Clerici | 9/10 | 2783 days | 3% |
| Bailey Dunne | 9/10 | 2905 days | 3% |
| Audrey Wong | 7/10 | 2973 days | 3% |
| Paul and Paula | 8/10 | 2985 days | 3% |
| M Karutz | 7/10 | 3051 days | 3% |
| Vanessa Stubbs | 6/10 | 3082 days | 2% |
| Anja Röhrich | 10/10 | 3230 days | 2% |
| Tracy Hillier | 9/10 | 3239 days | 2% |
| Helene | 8/10 | 3303 days | 2% |
| Leonie Westerhot | 7/10 | 3346 days | 2% |
| Shelley Warkentin | 8/10 | 3360 days | 2% |
| Sarah Taumoepeau | 7/10 | 3505 days | 2% |
| Gabor Kabacs | 9/10 | 3646 days | 2% |
| Staffan Johansson | 8/10 | 3646 days | 2% |
| brucewilkinson | 4/10 | 3650 days | 1% |
| R Werder | 8/10 | 3679 days | 1% |
| Jean marc Daubenfeld | 8/10 | 3691 days | 1% |
| Fabien Metro | 9/10 | 3858 days | 1% |
| Cindy Stuart | 5/10 | 3944 days | 1% |
| Erica b | 9/10 | 3970 days | 1% |
| Bella Tawera | 6/10 | 4057 days | 1% |
| Mary Moloney | 3/10 | 4062 days | 0% |
| Liz R | 4/10 | 4091 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4091 days | 1% |
| Mark Davie | 9/10 | 4092 days | 1% |
| Florian Lohbrunner | 9/10 | 4103 days | 1% |
| Sunny Sailing | 2/10 | 4274 days | 0% |
| Fabian Rodriguez | 6/10 | 4274 days | 0% |
| Jim Gilmour | 2/10 | 4335 days | 0% |
| Simon Galpin | 9/10 | 4364 days | 0% |
| Family Trip | 9/10 | 4366 days | 0% |
| Julia Seiffert | 9/10 | 4367 days | 0% |
| Anne Courtenay | 3/10 | 4373 days | 0% |
| Kiernan Matthew | 8/10 | 4393 days | 1% |
| Walter Neff | 8/10 | 4394 days | 1% |
| Jacqui Knight | 6/10 | 4408 days | 1% |
| Andrew Cattanach | 4/10 | 4425 days | 1% |
| Cindy Bonton | 7/10 | 4433 days | 1% |
| Sally Mortensen | 8/10 | 4456 days | 1% |
| Michael Craig | 4/10 | 4517 days | 1% |
| Frankie Branco | 9/10 | 4578 days | 1% |
| I & K Urquhart | 8/10 | 4578 days | 1% |
| ozelmer | 3/10 | 4578 days | 1% |
| Neil Beckett | 8/10 | 4700 days | 1% |
| Clarissa Hanck | 5/10 | 4706 days | 1% |
| Wendy Hawkins | 8/10 | 4726 days | 1% |
| Roger Hawkins | 8/10 | 4726 days | 1% |
| Steve | 2/10 | 4731 days | 0% |
| Tanja Schlagermann | 6/10 | 4733 days | 1% |
| Mike Pisco | 8/10 | 4737 days | 1% |
| Michael Nolan | 9/10 | 4759 days | 1% |
| Rachel Leghorn | 1/10 | 4759 days | 0% |
| Phil & Laura | 7/10 | 4759 days | 1% |
| Philip Gibbons | 6/10 | 4759 days | 1% |
| Danish_family | 7/10 | 4759 days | 1% |
| William Notcutt | 3/10 | 4790 days | 1% |
| Christian | 9/10 | 4803 days | 1% |
| Wertra | 9/10 | 4804 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4806 days | 1% |
| Nigel Leighton | 10/10 | 4809 days | 1% |
| Edith and Robert Newton | 3/10 | 4821 days | 1% |
| John Freeman | 8/10 | 4837 days | 1% |
| TheHoon | 7/10 | 5065 days | 1% |
| nztintin | 9/10 | 5096 days | 1% |
| Fleming Lauridsen | 8/10 | 5105 days | 1% |
| Volker | 8/10 | 5105 days | 1% |
| Linda Kosters | 10/10 | 5105 days | 1% |
| Melanie | 8/10 | 5108 days | 1% |
| Tim & Judith | 8/10 | 5108 days | 1% |
| Eric Lombaard | 9/10 | 5108 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5108 days | 1% |
| Randewyk | 5/10 | 5109 days | 1% |
| Erik Poirer | 9/10 | 5110 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5111 days | 1% |
| Jurg Pfaendler | 7/10 | 5113 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5117 days | 1% |
| Katrawa | 7/10 | 5118 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5120 days | 1% |
| Mirando4ka | 7/10 | 5125 days | 1% |
| Jackie & Ray | 9/10 | 5138 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5197 days | 1% |
| John & Vicki | 7/10 | 5203 days | 1% |
| Richard Lechevallier | 10/10 | 5204 days | 1% |
| Livinlife | 10/10 | 5248 days | 1% |
| askwally | 10/10 | 5278 days | 1% |
| Mathew | 10/10 | 5278 days | 1% |
| damaca | 9/10 | 5278 days | 1% |
| John Wekking | 5/10 | 5401 days | 1% |
| Edward Marhi | 9/10 | 5428 days | 1% |
| noname | 10/10 | 5447 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5448 days | 1% |
| Louise van der Hyden | 8/10 | 5460 days | 1% |
| Daniela Borter | 7/10 | 5463 days | 1% |
| Winskowsky | 8/10 | 5464 days | 1% |
| David Emerick | 10/10 | 5465 days | 1% |
| Brian Clothier | 8/10 | 5466 days | 1% |
| Alexander & Stephanie | 3/10 | 5467 days | 1% |
| Kuno Eugster | 7/10 | 5470 days | 1% |
| Manuela Manns | 6/10 | 5475 days | 1% |
| Gerd Pagel | 10/10 | 5475 days | 1% |
| Martin Current | 6/10 | 5477 days | 1% |
| Teum and Orselien | 5/10 | 5478 days | 1% |
| Andy Martin | 9/10 | 5479 days | 1% |
| John Price | 7/10 | 5480 days | 1% |
| Rolf Homeyer | 9/10 | 5481 days | 1% |
| Roy Seymour | 8/10 | 5481 days | 1% |
| Stevenson | 9/10 | 5483 days | 1% |
| Sue Haward | 6/10 | 5485 days | 1% |
| Ewald Waldner | 9/10 | 5486 days | 1% |
| Andreas Neo | 7/10 | 5487 days | 1% |
| Niels Van Welsenes | 8/10 | 5490 days | 1% |
| Mikeminch | 9/10 | 5552 days | 1% |
| Jill | 6/10 | 5582 days | 1% |
| Mary Van | 8/10 | 5643 days | 1% |
| Conny | 8/10 | 5761 days | 1% |
| edwardasmith | 9/10 | 5766 days | 1% |
| Corine van Been | 8/10 | 5809 days | 1% |
| Risch & Seybold | 9/10 | 5809 days | 1% |
| markus Brandenberger | 9/10 | 5814 days | 1% |
| Pam & Norman | 9/10 | 5820 days | 1% |
| Peter G | 8/10 | 5821 days | 1% |
| Chris Helms | 8/10 | 5821 days | 1% |
| Sue S | 8/10 | 5822 days | 1% |
| P.C Kool | 9/10 | 5822 days | 1% |
| Matthias A | 6/10 | 5829 days | 1% |
| John Cox | 8/10 | 5833 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5834 days | 1% |
| Brian Morris | 10/10 | 5836 days | 1% |
| Marsden | 10/10 | 5836 days | 1% |
| th schuermann | 10/10 | 5837 days | 1% |
| Joseph Borking | 10/10 | 5839 days | 1% |
| Mattias Thorm | 9/10 | 5849 days | 1% |
| Annie | 8/10 | 5849 days | 1% |
| John Rylance | 10/10 | 5854 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5854 days | 1% |
| Peter Ortner | 8/10 | 5864 days | 1% |
| Sibille Fischer | 8/10 | 5868 days | 1% |
| Chung Family | 9/10 | 5875 days | 1% |
| sophiep | 8/10 | 5901 days | 1% |
| stafanie_norman | 10/10 | 5901 days | 1% |
| susanl | 9/10 | 5908 days | 1% |
| vivw | 9/10 | 5909 days | 1% |
| foucherm | 8/10 | 5910 days | 1% |
| Douglas Beresford | 8/10 | 5919 days | 1% |
| Mark Jenkins | 9/10 | 5925 days | 1% |
| Myriauy Rito | 8/10 | 5925 days | 1% |
| Vicki Cashmore | 9/10 | 5929 days | 1% |
| richards1 | 9/10 | 6042 days | 1% |
| Kelly | 7/10 | 6072 days | 1% |
| MiepS | 9/10 | 6149 days | 1% |
| marianneb | 10/10 | 6161 days | 1% |
| johnst | 8/10 | 6161 days | 1% |
| KatrinS | 10/10 | 6173 days | 1% |
| EricS | 9/10 | 6173 days | 1% |
| JudithLehr | 10/10 | 6173 days | 1% |
| Eckhard Koepper | 10/10 | 6173 days | 1% |
| JuergenSchnitzer | 10/10 | 6177 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6181 days | 1% |
| KathrinS | 7/10 | 6181 days | 1% |
| JuliaG1 | 8/10 | 6194 days | 1% |
| VacherD | 8/10 | 6195 days | 1% |
| SebastianGermany1 | 9/10 | 6196 days | 1% |
| winter_uk | 9/10 | 6204 days | 1% |
| Visken | 9/10 | 6210 days | 1% |
| WendyS | 8/10 | 6214 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 52 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.09% |
| 198 | -4.11% |
| 199 | -4.13% |
| 200 | -4.15% |
| 201 | -4.18% |
| 202 | -4.20% |
| 203 | -4.22% |
| … | … |
Balancing Adjustment
4.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.