Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
197 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 204 reviews. There are 197 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
28% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.12% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.12% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.66%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Amy | 10/10 | 51 days | 100% |
| Annie Mandelstam | 8/10 | 416 days | 88% |
| Nicolas | 10/10 | 567 days | 82% |
| Anaïs | 6/10 | 567 days | 70% |
| Fabienne | 8/10 | 781 days | 64% |
| Travel1 | 6/10 | 781 days | 56% |
| Steve | 9/10 | 1147 days | 31% |
| V L Nelson | 6/10 | 1174 days | 25% |
| Andy | 4/10 | 1206 days | 18% |
| RR | 10/10 | 1237 days | 25% |
| Julia | 8/10 | 1237 days | 24% |
| Cindi Wight | 10/10 | 1267 days | 23% |
| Florian S. | 9/10 | 1267 days | 23% |
| Nzfrank | 4/10 | 1540 days | 6% |
| Rory | 7/10 | 1905 days | 4% |
| Antoine | 8/10 | 1936 days | 5% |
| Arlene | 10/10 | 1967 days | 5% |
| Kelly | 8/10 | 2150 days | 4% |
| Robert Schwall | 10/10 | 2211 days | 4% |
| Maria | 7/10 | 2242 days | 4% |
| Will37 | 9/10 | 2271 days | 4% |
| Niko Schachner | 10/10 | 2301 days | 4% |
| FZ | 7/10 | 2333 days | 4% |
| Monica A | 8/10 | 2333 days | 4% |
| Andrew Hammond | 7/10 | 2394 days | 4% |
| ben mannering | 7/10 | 2424 days | 4% |
| Jenn | 7/10 | 2424 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2455 days | 4% |
| TP&MM | 8/10 | 2608 days | 3% |
| Jacqui | 10/10 | 2667 days | 3% |
| Hanna | 8/10 | 2698 days | 3% |
| Jordan & Jazlyn | 8/10 | 2728 days | 3% |
| Stefano Clerici | 9/10 | 2851 days | 3% |
| Bailey Dunne | 9/10 | 2973 days | 3% |
| Audrey Wong | 7/10 | 3041 days | 2% |
| Paul and Paula | 8/10 | 3053 days | 3% |
| M Karutz | 7/10 | 3119 days | 2% |
| Vanessa Stubbs | 6/10 | 3150 days | 2% |
| Anja Röhrich | 10/10 | 3298 days | 2% |
| Tracy Hillier | 9/10 | 3307 days | 2% |
| Helene | 8/10 | 3371 days | 2% |
| Leonie Westerhot | 7/10 | 3414 days | 2% |
| Shelley Warkentin | 8/10 | 3427 days | 2% |
| Sarah Taumoepeau | 7/10 | 3573 days | 1% |
| Gabor Kabacs | 9/10 | 3714 days | 1% |
| Staffan Johansson | 8/10 | 3714 days | 1% |
| brucewilkinson | 4/10 | 3718 days | 1% |
| R Werder | 8/10 | 3747 days | 1% |
| Jean marc Daubenfeld | 8/10 | 3759 days | 1% |
| Fabien Metro | 9/10 | 3926 days | 1% |
| Cindy Stuart | 5/10 | 4012 days | 1% |
| Erica b | 9/10 | 4037 days | 1% |
| Bella Tawera | 6/10 | 4125 days | 0% |
| Mary Moloney | 3/10 | 4130 days | 0% |
| Liz R | 4/10 | 4158 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4158 days | 0% |
| Mark Davie | 9/10 | 4160 days | 0% |
| Florian Lohbrunner | 9/10 | 4171 days | 0% |
| Sunny Sailing | 2/10 | 4342 days | 0% |
| Fabian Rodriguez | 6/10 | 4342 days | 0% |
| Jim Gilmour | 2/10 | 4403 days | 0% |
| Simon Galpin | 9/10 | 4432 days | 1% |
| Family Trip | 9/10 | 4434 days | 1% |
| Julia Seiffert | 9/10 | 4435 days | 1% |
| Anne Courtenay | 3/10 | 4441 days | 1% |
| Kiernan Matthew | 8/10 | 4461 days | 1% |
| Walter Neff | 8/10 | 4462 days | 1% |
| Jacqui Knight | 6/10 | 4476 days | 1% |
| Andrew Cattanach | 4/10 | 4493 days | 1% |
| Cindy Bonton | 7/10 | 4501 days | 1% |
| Sally Mortensen | 8/10 | 4524 days | 1% |
| Michael Craig | 4/10 | 4585 days | 1% |
| Frankie Branco | 9/10 | 4646 days | 1% |
| I & K Urquhart | 8/10 | 4646 days | 1% |
| ozelmer | 3/10 | 4646 days | 1% |
| Neil Beckett | 8/10 | 4768 days | 1% |
| Clarissa Hanck | 5/10 | 4774 days | 1% |
| Wendy Hawkins | 8/10 | 4794 days | 1% |
| Roger Hawkins | 8/10 | 4794 days | 1% |
| Steve | 2/10 | 4799 days | 0% |
| Tanja Schlagermann | 6/10 | 4801 days | 1% |
| Mike Pisco | 8/10 | 4805 days | 1% |
| Michael Nolan | 9/10 | 4827 days | 1% |
| Rachel Leghorn | 1/10 | 4827 days | 0% |
| Phil & Laura | 7/10 | 4827 days | 1% |
| Philip Gibbons | 6/10 | 4827 days | 1% |
| Danish_family | 7/10 | 4827 days | 1% |
| William Notcutt | 3/10 | 4858 days | 1% |
| Christian | 9/10 | 4871 days | 1% |
| Wertra | 9/10 | 4872 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4874 days | 1% |
| Nigel Leighton | 10/10 | 4877 days | 1% |
| Edith and Robert Newton | 3/10 | 4889 days | 1% |
| John Freeman | 8/10 | 4905 days | 1% |
| TheHoon | 7/10 | 5133 days | 1% |
| nztintin | 9/10 | 5164 days | 1% |
| Fleming Lauridsen | 8/10 | 5173 days | 1% |
| Volker | 8/10 | 5173 days | 1% |
| Linda Kosters | 10/10 | 5173 days | 1% |
| Melanie | 8/10 | 5176 days | 1% |
| Tim & Judith | 8/10 | 5176 days | 1% |
| Eric Lombaard | 9/10 | 5176 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5176 days | 1% |
| Randewyk | 5/10 | 5177 days | 1% |
| Erik Poirer | 9/10 | 5178 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5179 days | 1% |
| Jurg Pfaendler | 7/10 | 5181 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5185 days | 1% |
| Katrawa | 7/10 | 5186 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5188 days | 1% |
| Mirando4ka | 7/10 | 5193 days | 1% |
| Jackie & Ray | 9/10 | 5206 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5265 days | 1% |
| John & Vicki | 7/10 | 5271 days | 1% |
| Richard Lechevallier | 10/10 | 5272 days | 1% |
| Livinlife | 10/10 | 5316 days | 1% |
| askwally | 10/10 | 5346 days | 1% |
| Mathew | 10/10 | 5346 days | 1% |
| damaca | 9/10 | 5346 days | 1% |
| John Wekking | 5/10 | 5469 days | 1% |
| Edward Marhi | 9/10 | 5496 days | 1% |
| noname | 10/10 | 5515 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5516 days | 1% |
| Louise van der Hyden | 8/10 | 5528 days | 1% |
| Daniela Borter | 7/10 | 5531 days | 1% |
| Winskowsky | 8/10 | 5532 days | 1% |
| David Emerick | 10/10 | 5533 days | 1% |
| Brian Clothier | 8/10 | 5534 days | 1% |
| Alexander & Stephanie | 3/10 | 5535 days | 1% |
| Kuno Eugster | 7/10 | 5538 days | 1% |
| Manuela Manns | 6/10 | 5543 days | 1% |
| Gerd Pagel | 10/10 | 5543 days | 1% |
| Martin Current | 6/10 | 5545 days | 1% |
| Teum and Orselien | 5/10 | 5546 days | 1% |
| Andy Martin | 9/10 | 5547 days | 1% |
| John Price | 7/10 | 5548 days | 1% |
| Rolf Homeyer | 9/10 | 5549 days | 1% |
| Roy Seymour | 8/10 | 5549 days | 1% |
| Stevenson | 9/10 | 5551 days | 1% |
| Sue Haward | 6/10 | 5553 days | 1% |
| Ewald Waldner | 9/10 | 5554 days | 1% |
| Andreas Neo | 7/10 | 5555 days | 1% |
| Niels Van Welsenes | 8/10 | 5558 days | 1% |
| Mikeminch | 9/10 | 5620 days | 1% |
| Jill | 6/10 | 5650 days | 1% |
| Mary Van | 8/10 | 5711 days | 1% |
| Conny | 8/10 | 5829 days | 1% |
| edwardasmith | 9/10 | 5834 days | 1% |
| Corine van Been | 8/10 | 5877 days | 1% |
| Risch & Seybold | 9/10 | 5877 days | 1% |
| markus Brandenberger | 9/10 | 5882 days | 1% |
| Pam & Norman | 9/10 | 5888 days | 1% |
| Peter G | 8/10 | 5889 days | 1% |
| Chris Helms | 8/10 | 5889 days | 1% |
| Sue S | 8/10 | 5890 days | 1% |
| P.C Kool | 9/10 | 5890 days | 1% |
| Matthias A | 6/10 | 5897 days | 1% |
| John Cox | 8/10 | 5901 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5902 days | 1% |
| Brian Morris | 10/10 | 5904 days | 1% |
| Marsden | 10/10 | 5904 days | 1% |
| th schuermann | 10/10 | 5905 days | 1% |
| Joseph Borking | 10/10 | 5907 days | 1% |
| Mattias Thorm | 9/10 | 5917 days | 1% |
| Annie | 8/10 | 5917 days | 1% |
| John Rylance | 10/10 | 5922 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5922 days | 1% |
| Peter Ortner | 8/10 | 5932 days | 1% |
| Sibille Fischer | 8/10 | 5936 days | 1% |
| Chung Family | 9/10 | 5943 days | 1% |
| sophiep | 8/10 | 5969 days | 1% |
| stafanie_norman | 10/10 | 5969 days | 1% |
| susanl | 9/10 | 5976 days | 1% |
| vivw | 9/10 | 5977 days | 1% |
| foucherm | 8/10 | 5978 days | 1% |
| Douglas Beresford | 8/10 | 5987 days | 1% |
| Mark Jenkins | 9/10 | 5993 days | 1% |
| Myriauy Rito | 8/10 | 5993 days | 1% |
| Vicki Cashmore | 9/10 | 5997 days | 1% |
| richards1 | 9/10 | 6110 days | 1% |
| Kelly | 7/10 | 6140 days | 1% |
| MiepS | 9/10 | 6217 days | 1% |
| marianneb | 10/10 | 6229 days | 1% |
| johnst | 8/10 | 6229 days | 1% |
| KatrinS | 10/10 | 6241 days | 1% |
| EricS | 9/10 | 6241 days | 1% |
| JudithLehr | 10/10 | 6241 days | 1% |
| Eckhard Koepper | 10/10 | 6241 days | 1% |
| JuergenSchnitzer | 10/10 | 6245 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6249 days | 1% |
| KathrinS | 7/10 | 6249 days | 1% |
| JuliaG1 | 8/10 | 6262 days | 1% |
| VacherD | 8/10 | 6263 days | 1% |
| SebastianGermany1 | 9/10 | 6264 days | 1% |
| winter_uk | 9/10 | 6272 days | 1% |
| Visken | 9/10 | 6278 days | 1% |
| WendyS | 8/10 | 6282 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.30% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 70 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 18 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 15 | -0.25% |
| 16 | -0.27% |
| 17 | -0.28% |
| 18 | -0.30% |
| 19 | -0.32% |
| 20 | -0.33% |
| 21 | -0.35% |
| … | … |
Balancing Adjustment
2.64% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.