Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
197 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 204 reviews. There are 197 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
28% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.12% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.12% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Amy | 10/10 | 91 days | 100% |
| Annie Mandelstam | 8/10 | 456 days | 87% |
| Nicolas | 10/10 | 607 days | 79% |
| Anaïs | 6/10 | 607 days | 68% |
| Fabienne | 8/10 | 821 days | 61% |
| Travel1 | 6/10 | 821 days | 53% |
| Steve | 9/10 | 1187 days | 28% |
| V L Nelson | 6/10 | 1214 days | 23% |
| Andy | 4/10 | 1246 days | 16% |
| RR | 10/10 | 1277 days | 22% |
| Julia | 8/10 | 1277 days | 22% |
| Cindi Wight | 10/10 | 1307 days | 20% |
| Florian S. | 9/10 | 1307 days | 20% |
| Nzfrank | 4/10 | 1580 days | 5% |
| Rory | 7/10 | 1945 days | 4% |
| Antoine | 8/10 | 1976 days | 4% |
| Arlene | 10/10 | 2007 days | 4% |
| Kelly | 8/10 | 2190 days | 4% |
| Robert Schwall | 10/10 | 2251 days | 4% |
| Maria | 7/10 | 2282 days | 4% |
| Will37 | 9/10 | 2311 days | 4% |
| Niko Schachner | 10/10 | 2341 days | 4% |
| FZ | 7/10 | 2373 days | 3% |
| Monica A | 8/10 | 2373 days | 4% |
| Andrew Hammond | 7/10 | 2434 days | 3% |
| ben mannering | 7/10 | 2464 days | 3% |
| Jenn | 7/10 | 2464 days | 3% |
| Keith & Kay Finlayson | 10/10 | 2495 days | 3% |
| TP&MM | 8/10 | 2648 days | 3% |
| Jacqui | 10/10 | 2707 days | 3% |
| Hanna | 8/10 | 2738 days | 3% |
| Jordan & Jazlyn | 8/10 | 2768 days | 3% |
| Stefano Clerici | 9/10 | 2891 days | 3% |
| Bailey Dunne | 9/10 | 3013 days | 2% |
| Audrey Wong | 7/10 | 3081 days | 2% |
| Paul and Paula | 8/10 | 3093 days | 2% |
| M Karutz | 7/10 | 3159 days | 2% |
| Vanessa Stubbs | 6/10 | 3190 days | 2% |
| Anja Röhrich | 10/10 | 3338 days | 2% |
| Tracy Hillier | 9/10 | 3347 days | 2% |
| Helene | 8/10 | 3411 days | 2% |
| Leonie Westerhot | 7/10 | 3454 days | 1% |
| Shelley Warkentin | 8/10 | 3467 days | 2% |
| Sarah Taumoepeau | 7/10 | 3613 days | 1% |
| Gabor Kabacs | 9/10 | 3754 days | 1% |
| Staffan Johansson | 8/10 | 3754 days | 1% |
| brucewilkinson | 4/10 | 3758 days | 1% |
| R Werder | 8/10 | 3787 days | 1% |
| Jean marc Daubenfeld | 8/10 | 3799 days | 1% |
| Fabien Metro | 9/10 | 3966 days | 1% |
| Cindy Stuart | 5/10 | 4052 days | 0% |
| Erica b | 9/10 | 4077 days | 0% |
| Bella Tawera | 6/10 | 4165 days | 0% |
| Mary Moloney | 3/10 | 4170 days | 0% |
| Liz R | 4/10 | 4198 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4198 days | 0% |
| Mark Davie | 9/10 | 4200 days | 0% |
| Florian Lohbrunner | 9/10 | 4211 days | 0% |
| Sunny Sailing | 2/10 | 4382 days | 0% |
| Fabian Rodriguez | 6/10 | 4382 days | 1% |
| Jim Gilmour | 2/10 | 4443 days | 0% |
| Simon Galpin | 9/10 | 4472 days | 1% |
| Family Trip | 9/10 | 4474 days | 1% |
| Julia Seiffert | 9/10 | 4475 days | 1% |
| Anne Courtenay | 3/10 | 4481 days | 0% |
| Kiernan Matthew | 8/10 | 4501 days | 1% |
| Walter Neff | 8/10 | 4502 days | 1% |
| Jacqui Knight | 6/10 | 4516 days | 1% |
| Andrew Cattanach | 4/10 | 4533 days | 0% |
| Cindy Bonton | 7/10 | 4541 days | 1% |
| Sally Mortensen | 8/10 | 4564 days | 1% |
| Michael Craig | 4/10 | 4625 days | 0% |
| Frankie Branco | 9/10 | 4686 days | 1% |
| I & K Urquhart | 8/10 | 4686 days | 1% |
| ozelmer | 3/10 | 4686 days | 0% |
| Neil Beckett | 8/10 | 4808 days | 1% |
| Clarissa Hanck | 5/10 | 4814 days | 1% |
| Wendy Hawkins | 8/10 | 4834 days | 1% |
| Roger Hawkins | 8/10 | 4834 days | 1% |
| Steve | 2/10 | 4839 days | 0% |
| Tanja Schlagermann | 6/10 | 4841 days | 1% |
| Mike Pisco | 8/10 | 4845 days | 1% |
| Michael Nolan | 9/10 | 4867 days | 1% |
| Rachel Leghorn | 1/10 | 4867 days | 0% |
| Phil & Laura | 7/10 | 4867 days | 1% |
| Philip Gibbons | 6/10 | 4867 days | 1% |
| Danish_family | 7/10 | 4867 days | 1% |
| William Notcutt | 3/10 | 4898 days | 0% |
| Christian | 9/10 | 4911 days | 1% |
| Wertra | 9/10 | 4912 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4914 days | 1% |
| Nigel Leighton | 10/10 | 4917 days | 1% |
| Edith and Robert Newton | 3/10 | 4929 days | 0% |
| John Freeman | 8/10 | 4945 days | 1% |
| TheHoon | 7/10 | 5173 days | 1% |
| nztintin | 9/10 | 5204 days | 1% |
| Fleming Lauridsen | 8/10 | 5213 days | 1% |
| Volker | 8/10 | 5213 days | 1% |
| Linda Kosters | 10/10 | 5213 days | 1% |
| Melanie | 8/10 | 5216 days | 1% |
| Tim & Judith | 8/10 | 5216 days | 1% |
| Eric Lombaard | 9/10 | 5216 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5216 days | 1% |
| Randewyk | 5/10 | 5217 days | 1% |
| Erik Poirer | 9/10 | 5218 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5219 days | 1% |
| Jurg Pfaendler | 7/10 | 5221 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5225 days | 1% |
| Katrawa | 7/10 | 5226 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5228 days | 1% |
| Mirando4ka | 7/10 | 5233 days | 1% |
| Jackie & Ray | 9/10 | 5246 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5305 days | 1% |
| John & Vicki | 7/10 | 5311 days | 1% |
| Richard Lechevallier | 10/10 | 5312 days | 1% |
| Livinlife | 10/10 | 5356 days | 1% |
| askwally | 10/10 | 5386 days | 1% |
| Mathew | 10/10 | 5386 days | 1% |
| damaca | 9/10 | 5386 days | 1% |
| John Wekking | 5/10 | 5509 days | 1% |
| Edward Marhi | 9/10 | 5536 days | 1% |
| noname | 10/10 | 5555 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5556 days | 1% |
| Louise van der Hyden | 8/10 | 5568 days | 1% |
| Daniela Borter | 7/10 | 5571 days | 1% |
| Winskowsky | 8/10 | 5572 days | 1% |
| David Emerick | 10/10 | 5573 days | 1% |
| Brian Clothier | 8/10 | 5574 days | 1% |
| Alexander & Stephanie | 3/10 | 5575 days | 0% |
| Kuno Eugster | 7/10 | 5578 days | 1% |
| Manuela Manns | 6/10 | 5583 days | 1% |
| Gerd Pagel | 10/10 | 5583 days | 1% |
| Martin Current | 6/10 | 5585 days | 1% |
| Teum and Orselien | 5/10 | 5586 days | 1% |
| Andy Martin | 9/10 | 5587 days | 1% |
| John Price | 7/10 | 5588 days | 1% |
| Rolf Homeyer | 9/10 | 5589 days | 1% |
| Roy Seymour | 8/10 | 5589 days | 1% |
| Stevenson | 9/10 | 5591 days | 1% |
| Sue Haward | 6/10 | 5593 days | 1% |
| Ewald Waldner | 9/10 | 5594 days | 1% |
| Andreas Neo | 7/10 | 5595 days | 1% |
| Niels Van Welsenes | 8/10 | 5598 days | 1% |
| Mikeminch | 9/10 | 5660 days | 1% |
| Jill | 6/10 | 5690 days | 1% |
| Mary Van | 8/10 | 5751 days | 1% |
| Conny | 8/10 | 5869 days | 1% |
| edwardasmith | 9/10 | 5874 days | 1% |
| Corine van Been | 8/10 | 5917 days | 1% |
| Risch & Seybold | 9/10 | 5917 days | 1% |
| markus Brandenberger | 9/10 | 5922 days | 1% |
| Pam & Norman | 9/10 | 5928 days | 1% |
| Peter G | 8/10 | 5929 days | 1% |
| Chris Helms | 8/10 | 5929 days | 1% |
| Sue S | 8/10 | 5930 days | 1% |
| P.C Kool | 9/10 | 5930 days | 1% |
| Matthias A | 6/10 | 5937 days | 1% |
| John Cox | 8/10 | 5941 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5942 days | 0% |
| Brian Morris | 10/10 | 5944 days | 1% |
| Marsden | 10/10 | 5944 days | 1% |
| th schuermann | 10/10 | 5945 days | 1% |
| Joseph Borking | 10/10 | 5947 days | 1% |
| Mattias Thorm | 9/10 | 5957 days | 1% |
| Annie | 8/10 | 5957 days | 1% |
| John Rylance | 10/10 | 5962 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5962 days | 1% |
| Peter Ortner | 8/10 | 5972 days | 1% |
| Sibille Fischer | 8/10 | 5976 days | 1% |
| Chung Family | 9/10 | 5983 days | 1% |
| sophiep | 8/10 | 6009 days | 1% |
| stafanie_norman | 10/10 | 6009 days | 1% |
| susanl | 9/10 | 6016 days | 1% |
| vivw | 9/10 | 6017 days | 1% |
| foucherm | 8/10 | 6018 days | 1% |
| Douglas Beresford | 8/10 | 6027 days | 1% |
| Mark Jenkins | 9/10 | 6033 days | 1% |
| Myriauy Rito | 8/10 | 6033 days | 1% |
| Vicki Cashmore | 9/10 | 6037 days | 1% |
| richards1 | 9/10 | 6150 days | 1% |
| Kelly | 7/10 | 6180 days | 1% |
| MiepS | 9/10 | 6257 days | 1% |
| marianneb | 10/10 | 6269 days | 1% |
| johnst | 8/10 | 6269 days | 1% |
| KatrinS | 10/10 | 6281 days | 1% |
| EricS | 9/10 | 6281 days | 1% |
| JudithLehr | 10/10 | 6281 days | 1% |
| Eckhard Koepper | 10/10 | 6281 days | 1% |
| JuergenSchnitzer | 10/10 | 6285 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6289 days | 1% |
| KathrinS | 7/10 | 6289 days | 1% |
| JuliaG1 | 8/10 | 6302 days | 1% |
| VacherD | 8/10 | 6303 days | 1% |
| SebastianGermany1 | 9/10 | 6304 days | 1% |
| winter_uk | 9/10 | 6312 days | 1% |
| Visken | 9/10 | 6318 days | 1% |
| WendyS | 8/10 | 6322 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.72% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 105 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 58 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 55 | -0.68% |
| 56 | -0.69% |
| 57 | -0.70% |
| 58 | -0.72% |
| 59 | -0.73% |
| 60 | -0.74% |
| 61 | -0.75% |
| … | … |
Balancing Adjustment
2.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.