Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
196 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 203 reviews. There are 196 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 196 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
29% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.01% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.01% and is based on 196 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 196 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.21%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie Mandelstam | 8/10 | 355 days | 100% |
| Nicolas | 10/10 | 506 days | 94% |
| Anaïs | 6/10 | 506 days | 81% |
| Fabienne | 8/10 | 720 days | 76% |
| Travel1 | 6/10 | 720 days | 67% |
| Steve | 9/10 | 1086 days | 39% |
| V L Nelson | 6/10 | 1113 days | 32% |
| Andy | 4/10 | 1145 days | 23% |
| RR | 10/10 | 1176 days | 32% |
| Julia | 8/10 | 1176 days | 31% |
| Cindi Wight | 10/10 | 1206 days | 30% |
| Florian S. | 9/10 | 1206 days | 29% |
| Nzfrank | 4/10 | 1479 days | 8% |
| Rory | 7/10 | 1844 days | 5% |
| Antoine | 8/10 | 1875 days | 5% |
| Arlene | 10/10 | 1906 days | 5% |
| Kelly | 8/10 | 2089 days | 5% |
| Robert Schwall | 10/10 | 2150 days | 5% |
| Maria | 7/10 | 2181 days | 4% |
| Will37 | 9/10 | 2210 days | 5% |
| Niko Schachner | 10/10 | 2240 days | 5% |
| FZ | 7/10 | 2272 days | 4% |
| Monica A | 8/10 | 2272 days | 4% |
| Andrew Hammond | 7/10 | 2333 days | 4% |
| ben mannering | 7/10 | 2363 days | 4% |
| Jenn | 7/10 | 2363 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2394 days | 4% |
| TP&MM | 8/10 | 2547 days | 4% |
| Jacqui | 10/10 | 2606 days | 4% |
| Hanna | 8/10 | 2637 days | 4% |
| Jordan & Jazlyn | 8/10 | 2667 days | 4% |
| Stefano Clerici | 9/10 | 2790 days | 3% |
| Bailey Dunne | 9/10 | 2912 days | 3% |
| Audrey Wong | 7/10 | 2980 days | 3% |
| Paul and Paula | 8/10 | 2992 days | 3% |
| M Karutz | 7/10 | 3058 days | 3% |
| Vanessa Stubbs | 6/10 | 3089 days | 2% |
| Anja Röhrich | 10/10 | 3237 days | 2% |
| Tracy Hillier | 9/10 | 3246 days | 2% |
| Helene | 8/10 | 3310 days | 2% |
| Leonie Westerhot | 7/10 | 3353 days | 2% |
| Shelley Warkentin | 8/10 | 3366 days | 2% |
| Sarah Taumoepeau | 7/10 | 3512 days | 2% |
| Gabor Kabacs | 9/10 | 3653 days | 2% |
| Staffan Johansson | 8/10 | 3653 days | 2% |
| brucewilkinson | 4/10 | 3657 days | 1% |
| R Werder | 8/10 | 3686 days | 1% |
| Jean marc Daubenfeld | 8/10 | 3698 days | 1% |
| Fabien Metro | 9/10 | 3865 days | 1% |
| Cindy Stuart | 5/10 | 3951 days | 1% |
| Erica b | 9/10 | 3976 days | 1% |
| Bella Tawera | 6/10 | 4064 days | 1% |
| Mary Moloney | 3/10 | 4069 days | 0% |
| Liz R | 4/10 | 4097 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4097 days | 1% |
| Mark Davie | 9/10 | 4099 days | 1% |
| Florian Lohbrunner | 9/10 | 4110 days | 1% |
| Sunny Sailing | 2/10 | 4281 days | 0% |
| Fabian Rodriguez | 6/10 | 4281 days | 0% |
| Jim Gilmour | 2/10 | 4342 days | 0% |
| Simon Galpin | 9/10 | 4371 days | 0% |
| Family Trip | 9/10 | 4373 days | 0% |
| Julia Seiffert | 9/10 | 4374 days | 0% |
| Anne Courtenay | 3/10 | 4380 days | 1% |
| Kiernan Matthew | 8/10 | 4400 days | 1% |
| Walter Neff | 8/10 | 4401 days | 1% |
| Jacqui Knight | 6/10 | 4415 days | 1% |
| Andrew Cattanach | 4/10 | 4432 days | 1% |
| Cindy Bonton | 7/10 | 4440 days | 1% |
| Sally Mortensen | 8/10 | 4463 days | 1% |
| Michael Craig | 4/10 | 4524 days | 1% |
| Frankie Branco | 9/10 | 4585 days | 1% |
| I & K Urquhart | 8/10 | 4585 days | 1% |
| ozelmer | 3/10 | 4585 days | 1% |
| Neil Beckett | 8/10 | 4707 days | 1% |
| Clarissa Hanck | 5/10 | 4713 days | 1% |
| Wendy Hawkins | 8/10 | 4733 days | 1% |
| Roger Hawkins | 8/10 | 4733 days | 1% |
| Steve | 2/10 | 4738 days | 0% |
| Tanja Schlagermann | 6/10 | 4740 days | 1% |
| Mike Pisco | 8/10 | 4744 days | 1% |
| Michael Nolan | 9/10 | 4766 days | 1% |
| Rachel Leghorn | 1/10 | 4766 days | 0% |
| Phil & Laura | 7/10 | 4766 days | 1% |
| Philip Gibbons | 6/10 | 4766 days | 1% |
| Danish_family | 7/10 | 4766 days | 1% |
| William Notcutt | 3/10 | 4797 days | 1% |
| Christian | 9/10 | 4810 days | 1% |
| Wertra | 9/10 | 4811 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4813 days | 1% |
| Nigel Leighton | 10/10 | 4816 days | 1% |
| Edith and Robert Newton | 3/10 | 4828 days | 1% |
| John Freeman | 8/10 | 4844 days | 1% |
| TheHoon | 7/10 | 5072 days | 1% |
| nztintin | 9/10 | 5103 days | 1% |
| Fleming Lauridsen | 8/10 | 5112 days | 1% |
| Volker | 8/10 | 5112 days | 1% |
| Linda Kosters | 10/10 | 5112 days | 1% |
| Melanie | 8/10 | 5115 days | 1% |
| Tim & Judith | 8/10 | 5115 days | 1% |
| Eric Lombaard | 9/10 | 5115 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5115 days | 1% |
| Randewyk | 5/10 | 5116 days | 1% |
| Erik Poirer | 9/10 | 5117 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5118 days | 1% |
| Jurg Pfaendler | 7/10 | 5120 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5124 days | 1% |
| Katrawa | 7/10 | 5125 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5127 days | 1% |
| Mirando4ka | 7/10 | 5132 days | 1% |
| Jackie & Ray | 9/10 | 5145 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5204 days | 1% |
| John & Vicki | 7/10 | 5210 days | 1% |
| Richard Lechevallier | 10/10 | 5211 days | 1% |
| Livinlife | 10/10 | 5255 days | 1% |
| askwally | 10/10 | 5285 days | 1% |
| Mathew | 10/10 | 5285 days | 1% |
| damaca | 9/10 | 5285 days | 1% |
| John Wekking | 5/10 | 5408 days | 1% |
| Edward Marhi | 9/10 | 5435 days | 1% |
| noname | 10/10 | 5454 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5455 days | 1% |
| Louise van der Hyden | 8/10 | 5467 days | 1% |
| Daniela Borter | 7/10 | 5470 days | 1% |
| Winskowsky | 8/10 | 5471 days | 1% |
| David Emerick | 10/10 | 5472 days | 1% |
| Brian Clothier | 8/10 | 5473 days | 1% |
| Alexander & Stephanie | 3/10 | 5474 days | 1% |
| Kuno Eugster | 7/10 | 5477 days | 1% |
| Manuela Manns | 6/10 | 5482 days | 1% |
| Gerd Pagel | 10/10 | 5482 days | 1% |
| Martin Current | 6/10 | 5484 days | 1% |
| Teum and Orselien | 5/10 | 5485 days | 1% |
| Andy Martin | 9/10 | 5486 days | 1% |
| John Price | 7/10 | 5487 days | 1% |
| Rolf Homeyer | 9/10 | 5488 days | 1% |
| Roy Seymour | 8/10 | 5488 days | 1% |
| Stevenson | 9/10 | 5490 days | 1% |
| Sue Haward | 6/10 | 5492 days | 1% |
| Ewald Waldner | 9/10 | 5493 days | 1% |
| Andreas Neo | 7/10 | 5494 days | 1% |
| Niels Van Welsenes | 8/10 | 5497 days | 1% |
| Mikeminch | 9/10 | 5559 days | 1% |
| Jill | 6/10 | 5589 days | 1% |
| Mary Van | 8/10 | 5650 days | 1% |
| Conny | 8/10 | 5768 days | 1% |
| edwardasmith | 9/10 | 5773 days | 1% |
| Corine van Been | 8/10 | 5816 days | 1% |
| Risch & Seybold | 9/10 | 5816 days | 1% |
| markus Brandenberger | 9/10 | 5821 days | 1% |
| Pam & Norman | 9/10 | 5827 days | 1% |
| Peter G | 8/10 | 5828 days | 1% |
| Chris Helms | 8/10 | 5828 days | 1% |
| Sue S | 8/10 | 5829 days | 1% |
| P.C Kool | 9/10 | 5829 days | 1% |
| Matthias A | 6/10 | 5836 days | 1% |
| John Cox | 8/10 | 5840 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5841 days | 1% |
| Brian Morris | 10/10 | 5843 days | 1% |
| Marsden | 10/10 | 5843 days | 1% |
| th schuermann | 10/10 | 5844 days | 1% |
| Joseph Borking | 10/10 | 5846 days | 1% |
| Mattias Thorm | 9/10 | 5856 days | 1% |
| Annie | 8/10 | 5856 days | 1% |
| John Rylance | 10/10 | 5861 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5861 days | 1% |
| Peter Ortner | 8/10 | 5871 days | 1% |
| Sibille Fischer | 8/10 | 5875 days | 1% |
| Chung Family | 9/10 | 5882 days | 1% |
| sophiep | 8/10 | 5908 days | 1% |
| stafanie_norman | 10/10 | 5908 days | 1% |
| susanl | 9/10 | 5915 days | 1% |
| vivw | 9/10 | 5916 days | 1% |
| foucherm | 8/10 | 5917 days | 1% |
| Douglas Beresford | 8/10 | 5926 days | 1% |
| Mark Jenkins | 9/10 | 5932 days | 1% |
| Myriauy Rito | 8/10 | 5932 days | 1% |
| Vicki Cashmore | 9/10 | 5936 days | 1% |
| richards1 | 9/10 | 6049 days | 1% |
| Kelly | 7/10 | 6079 days | 1% |
| MiepS | 9/10 | 6156 days | 1% |
| marianneb | 10/10 | 6168 days | 1% |
| johnst | 8/10 | 6168 days | 1% |
| KatrinS | 10/10 | 6180 days | 1% |
| EricS | 9/10 | 6180 days | 1% |
| JudithLehr | 10/10 | 6180 days | 1% |
| Eckhard Koepper | 10/10 | 6180 days | 1% |
| JuergenSchnitzer | 10/10 | 6184 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6188 days | 1% |
| KathrinS | 7/10 | 6188 days | 1% |
| JuliaG1 | 8/10 | 6201 days | 1% |
| VacherD | 8/10 | 6202 days | 1% |
| SebastianGermany1 | 9/10 | 6203 days | 1% |
| winter_uk | 9/10 | 6211 days | 1% |
| Visken | 9/10 | 6217 days | 1% |
| WendyS | 8/10 | 6221 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.08% |
| 198 | -4.10% |
| 199 | -4.13% |
| 200 | -4.15% |
| 201 | -4.17% |
| 202 | -4.19% |
| 203 | -4.21% |
| … | … |
Balancing Adjustment
4.62% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.