Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
196 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 203 reviews. There are 196 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 196 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
29% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.01% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.01% and is based on 196 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 196 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.24%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie Mandelstam | 8/10 | 279 days | 100% |
| Nicolas | 10/10 | 430 days | 95% |
| Anaïs | 6/10 | 430 days | 82% |
| Fabienne | 8/10 | 644 days | 80% |
| Travel1 | 6/10 | 644 days | 70% |
| Steve | 9/10 | 1010 days | 45% |
| V L Nelson | 6/10 | 1038 days | 37% |
| Andy | 4/10 | 1069 days | 26% |
| RR | 10/10 | 1100 days | 37% |
| Julia | 8/10 | 1100 days | 37% |
| Cindi Wight | 10/10 | 1130 days | 35% |
| Florian S. | 9/10 | 1130 days | 34% |
| Nzfrank | 4/10 | 1403 days | 11% |
| Rory | 7/10 | 1768 days | 5% |
| Antoine | 8/10 | 1799 days | 5% |
| Arlene | 10/10 | 1830 days | 5% |
| Kelly | 8/10 | 2013 days | 5% |
| Robert Schwall | 10/10 | 2074 days | 5% |
| Maria | 7/10 | 2105 days | 4% |
| Will37 | 9/10 | 2134 days | 5% |
| Niko Schachner | 10/10 | 2165 days | 5% |
| FZ | 7/10 | 2196 days | 4% |
| Monica A | 8/10 | 2196 days | 4% |
| Andrew Hammond | 7/10 | 2257 days | 4% |
| ben mannering | 7/10 | 2287 days | 4% |
| Jenn | 7/10 | 2287 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2318 days | 4% |
| TP&MM | 8/10 | 2471 days | 4% |
| Jacqui | 10/10 | 2530 days | 4% |
| Hanna | 8/10 | 2561 days | 4% |
| Jordan & Jazlyn | 8/10 | 2591 days | 4% |
| Stefano Clerici | 9/10 | 2714 days | 3% |
| Bailey Dunne | 9/10 | 2836 days | 3% |
| Audrey Wong | 7/10 | 2904 days | 3% |
| Paul and Paula | 8/10 | 2916 days | 3% |
| M Karutz | 7/10 | 2982 days | 3% |
| Vanessa Stubbs | 6/10 | 3013 days | 2% |
| Anja Röhrich | 10/10 | 3161 days | 3% |
| Tracy Hillier | 9/10 | 3170 days | 2% |
| Helene | 8/10 | 3234 days | 2% |
| Leonie Westerhot | 7/10 | 3277 days | 2% |
| Shelley Warkentin | 8/10 | 3291 days | 2% |
| Sarah Taumoepeau | 7/10 | 3436 days | 2% |
| Gabor Kabacs | 9/10 | 3577 days | 2% |
| Staffan Johansson | 8/10 | 3577 days | 2% |
| brucewilkinson | 4/10 | 3581 days | 1% |
| R Werder | 8/10 | 3610 days | 2% |
| Jean marc Daubenfeld | 8/10 | 3622 days | 2% |
| Fabien Metro | 9/10 | 3789 days | 1% |
| Cindy Stuart | 5/10 | 3875 days | 1% |
| Erica b | 9/10 | 3901 days | 1% |
| Bella Tawera | 6/10 | 3988 days | 1% |
| Mary Moloney | 3/10 | 3993 days | 0% |
| Liz R | 4/10 | 4022 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4022 days | 1% |
| Mark Davie | 9/10 | 4023 days | 1% |
| Florian Lohbrunner | 9/10 | 4034 days | 1% |
| Sunny Sailing | 2/10 | 4205 days | 0% |
| Fabian Rodriguez | 6/10 | 4205 days | 0% |
| Jim Gilmour | 2/10 | 4266 days | 0% |
| Simon Galpin | 9/10 | 4295 days | 0% |
| Family Trip | 9/10 | 4297 days | 0% |
| Julia Seiffert | 9/10 | 4298 days | 0% |
| Anne Courtenay | 3/10 | 4304 days | 0% |
| Kiernan Matthew | 8/10 | 4324 days | 0% |
| Walter Neff | 8/10 | 4325 days | 0% |
| Jacqui Knight | 6/10 | 4339 days | 0% |
| Andrew Cattanach | 4/10 | 4356 days | 0% |
| Cindy Bonton | 7/10 | 4364 days | 0% |
| Sally Mortensen | 8/10 | 4387 days | 1% |
| Michael Craig | 4/10 | 4448 days | 1% |
| Frankie Branco | 9/10 | 4509 days | 1% |
| I & K Urquhart | 8/10 | 4509 days | 1% |
| ozelmer | 3/10 | 4509 days | 1% |
| Neil Beckett | 8/10 | 4631 days | 1% |
| Clarissa Hanck | 5/10 | 4637 days | 1% |
| Wendy Hawkins | 8/10 | 4657 days | 1% |
| Roger Hawkins | 8/10 | 4657 days | 1% |
| Steve | 2/10 | 4662 days | 0% |
| Tanja Schlagermann | 6/10 | 4664 days | 1% |
| Mike Pisco | 8/10 | 4668 days | 1% |
| Michael Nolan | 9/10 | 4690 days | 1% |
| Rachel Leghorn | 1/10 | 4690 days | 0% |
| Phil & Laura | 7/10 | 4690 days | 1% |
| Philip Gibbons | 6/10 | 4690 days | 1% |
| Danish_family | 7/10 | 4690 days | 1% |
| William Notcutt | 3/10 | 4721 days | 1% |
| Christian | 9/10 | 4734 days | 1% |
| Wertra | 9/10 | 4735 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4737 days | 1% |
| Nigel Leighton | 10/10 | 4740 days | 1% |
| Edith and Robert Newton | 3/10 | 4752 days | 1% |
| John Freeman | 8/10 | 4768 days | 1% |
| TheHoon | 7/10 | 4996 days | 1% |
| nztintin | 9/10 | 5027 days | 1% |
| Fleming Lauridsen | 8/10 | 5036 days | 1% |
| Volker | 8/10 | 5036 days | 1% |
| Linda Kosters | 10/10 | 5036 days | 1% |
| Melanie | 8/10 | 5039 days | 1% |
| Tim & Judith | 8/10 | 5039 days | 1% |
| Eric Lombaard | 9/10 | 5039 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5039 days | 1% |
| Randewyk | 5/10 | 5040 days | 1% |
| Erik Poirer | 9/10 | 5041 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5042 days | 1% |
| Jurg Pfaendler | 7/10 | 5044 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5048 days | 1% |
| Katrawa | 7/10 | 5049 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5051 days | 1% |
| Mirando4ka | 7/10 | 5056 days | 1% |
| Jackie & Ray | 9/10 | 5069 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5128 days | 1% |
| John & Vicki | 7/10 | 5134 days | 1% |
| Richard Lechevallier | 10/10 | 5135 days | 1% |
| Livinlife | 10/10 | 5179 days | 1% |
| askwally | 10/10 | 5209 days | 1% |
| Mathew | 10/10 | 5209 days | 1% |
| damaca | 9/10 | 5209 days | 1% |
| John Wekking | 5/10 | 5332 days | 1% |
| Edward Marhi | 9/10 | 5359 days | 1% |
| noname | 10/10 | 5378 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5379 days | 1% |
| Louise van der Hyden | 8/10 | 5391 days | 1% |
| Daniela Borter | 7/10 | 5394 days | 1% |
| Winskowsky | 8/10 | 5395 days | 1% |
| David Emerick | 10/10 | 5396 days | 1% |
| Brian Clothier | 8/10 | 5397 days | 1% |
| Alexander & Stephanie | 3/10 | 5398 days | 1% |
| Kuno Eugster | 7/10 | 5401 days | 1% |
| Manuela Manns | 6/10 | 5406 days | 1% |
| Gerd Pagel | 10/10 | 5406 days | 1% |
| Martin Current | 6/10 | 5408 days | 1% |
| Teum and Orselien | 5/10 | 5409 days | 1% |
| Andy Martin | 9/10 | 5410 days | 1% |
| John Price | 7/10 | 5411 days | 1% |
| Rolf Homeyer | 9/10 | 5412 days | 1% |
| Roy Seymour | 8/10 | 5412 days | 1% |
| Stevenson | 9/10 | 5414 days | 1% |
| Sue Haward | 6/10 | 5416 days | 1% |
| Ewald Waldner | 9/10 | 5417 days | 1% |
| Andreas Neo | 7/10 | 5418 days | 1% |
| Niels Van Welsenes | 8/10 | 5421 days | 1% |
| Mikeminch | 9/10 | 5483 days | 1% |
| Jill | 6/10 | 5513 days | 1% |
| Mary Van | 8/10 | 5574 days | 1% |
| Conny | 8/10 | 5692 days | 1% |
| edwardasmith | 9/10 | 5697 days | 1% |
| Corine van Been | 8/10 | 5740 days | 1% |
| Risch & Seybold | 9/10 | 5740 days | 1% |
| markus Brandenberger | 9/10 | 5745 days | 1% |
| Pam & Norman | 9/10 | 5751 days | 1% |
| Peter G | 8/10 | 5752 days | 1% |
| Chris Helms | 8/10 | 5752 days | 1% |
| Sue S | 8/10 | 5753 days | 1% |
| P.C Kool | 9/10 | 5753 days | 1% |
| Matthias A | 6/10 | 5760 days | 1% |
| John Cox | 8/10 | 5764 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5765 days | 1% |
| Brian Morris | 10/10 | 5767 days | 1% |
| Marsden | 10/10 | 5767 days | 1% |
| th schuermann | 10/10 | 5768 days | 1% |
| Joseph Borking | 10/10 | 5770 days | 1% |
| Mattias Thorm | 9/10 | 5780 days | 1% |
| Annie | 8/10 | 5780 days | 1% |
| John Rylance | 10/10 | 5785 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5785 days | 1% |
| Peter Ortner | 8/10 | 5795 days | 1% |
| Sibille Fischer | 8/10 | 5799 days | 1% |
| Chung Family | 9/10 | 5806 days | 1% |
| sophiep | 8/10 | 5832 days | 1% |
| stafanie_norman | 10/10 | 5832 days | 1% |
| susanl | 9/10 | 5839 days | 1% |
| vivw | 9/10 | 5840 days | 1% |
| foucherm | 8/10 | 5841 days | 1% |
| Douglas Beresford | 8/10 | 5850 days | 1% |
| Mark Jenkins | 9/10 | 5856 days | 1% |
| Myriauy Rito | 8/10 | 5856 days | 1% |
| Vicki Cashmore | 9/10 | 5860 days | 1% |
| richards1 | 9/10 | 5973 days | 1% |
| Kelly | 7/10 | 6003 days | 1% |
| MiepS | 9/10 | 6080 days | 1% |
| marianneb | 10/10 | 6092 days | 1% |
| johnst | 8/10 | 6092 days | 1% |
| KatrinS | 10/10 | 6104 days | 1% |
| EricS | 9/10 | 6104 days | 1% |
| JudithLehr | 10/10 | 6104 days | 1% |
| Eckhard Koepper | 10/10 | 6104 days | 1% |
| JuergenSchnitzer | 10/10 | 6108 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6112 days | 1% |
| KathrinS | 7/10 | 6112 days | 1% |
| JuliaG1 | 8/10 | 6125 days | 1% |
| VacherD | 8/10 | 6126 days | 1% |
| SebastianGermany1 | 9/10 | 6127 days | 1% |
| winter_uk | 9/10 | 6135 days | 1% |
| Visken | 9/10 | 6141 days | 1% |
| WendyS | 8/10 | 6145 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
4.58% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.