Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for North South Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
48 Valid Reviews
The North South Holiday Park experience has a total of 48 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 48 valid reviews:
The raw data average (mean) for all the North South Holiday Park valid reviews is 75.42% and is based on 48 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 48 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
The raw data average (mean) for all the North South Holiday Park face-to-face reviews is 78.33% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Julianne McKie||9/10||184 days||94.64||100%|
|Andrew Hammond||7/10||214 days||84.4||89%|
|Mike Fricker||8/10||518 days||54.61||58%|
|Tati Moron||8/10||736 days||24.15||26%|
|S Weslake||5/10||763 days||18.2||19%|
|Christian Oerlemans||4/10||768 days||17.34||18%|
|laurence airey||9/10||852 days||14.36||15%|
|Mellisa Marcellus||9/10||861 days||13.68||14%|
|Phil and Mel Rowson||10/10||881 days||12.26||13%|
|Gary Prescot||5/10||916 days||8.16||9%|
|Craig Wilcock||9/10||1098 days||4.99||5%|
|Rode Stella||10/10||1144 days||4.9||5%|
|Nicola Barlow||8/10||1213 days||4.53||5%|
|S Webb||10/10||1220 days||4.76||5%|
|Darren Bolton||10/10||1237 days||4.72||5%|
|Ivan Wee||6/10||1238 days||3.92||4%|
|Sheryl Hicks||9/10||1260 days||4.68||5%|
|Helen Keck||8/10||1345 days||4.29||5%|
|Peter Barker||10/10||1473 days||4.26||5%|
|Katharina Herzog||2/10||1480 days||3.18||3%|
|Bianca Biehl||7/10||1529 days||3.78||4%|
|Venita Damm||9/10||1550 days||4.11||4%|
|Alex Macdonald||7/10||1552 days||3.74||4%|
|Helen B||6/10||1576 days||3.37||4%|
|Ann Bogelund||5/10||1625 days||3.21||3%|
|Jessie Karsif||9/10||1757 days||3.7||4%|
|Yvonne Wu||7/10||1797 days||3.3||3%|
|Matt Betts||7/10||1803 days||3.29||3%|
|Tomáš Bžatek||5/10||1833 days||2.88||3%|
|Jan Rüegg||7/10||1948 days||3.03||3%|
|Carina Borho||8/10||2258 days||2.59||3%|
|Markus Spitzmueller||7/10||2259 days||2.48||3%|
|Mette, Bo, Viktor & Olivia Seligmann||7/10||2558 days||1.94||2%|
|Doug Digstravel||8/10||2648 days||1.86||2%|
|Lis Bon||8/10||2648 days||1.86||2%|
|hendrik king||8/10||3014 days||1.18||1%|
|Bette Eh||8/10||3309 days||0.63||1%|
|Mrs Russon||8/10||3710 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The North South Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the North South Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The North South Holiday Park experience has been adjusted for 151 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.