Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hanmer Springs TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Hanmer Springs TOP 10 Holiday Park

Valid Reviews

111 Valid Reviews

The Hanmer Springs TOP 10 Holiday Park experience has a total of 114 reviews. There are 111 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 111 valid reviews:

Rating Count Percentage
10/10 11
10%
9/10 29
26%
8/10 28
25%
7/10 22
20%
6/10 12
11%
5/10 6
5%
4/10 2
2%
3/10 0
0%
2/10 1
1%
1/10 0
0%

77.57% Average

The raw data average (mean) for all the Hanmer Springs TOP 10 Holiday Park valid reviews is 77.57% and is based on 111 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

68 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 111 valid reviews, the experience has 68 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 68 face-to-face reviews:

Rating Count Percentage
10/10 5
7%
9/10 20
29%
8/10 19
28%
7/10 15
22%
6/10 5
7%
5/10 3
4%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

78.82% Average

The raw data average (mean) for all the Hanmer Springs TOP 10 Holiday Park face-to-face reviews is 78.82% and is based on 68 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.04%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Clive 10/10 335 days 100%
Sheri 10/10 762 days 27%
Tim 4/10 1097 days 5%
Margie 7/10 1097 days 5%
Samantha H. 7/10 1097 days 5%
Demi Thompson 9/10 1127 days 6%
Erin Ueffing 6/10 1341 days 4%
Shira LA 6/10 1400 days 4%
Nick Gifford 8/10 1423 days 5%
Paul and Paula 8/10 1455 days 5%
Tammy Schein 8/10 1491 days 5%
Gary Prescot 9/10 1525 days 5%
Lei Horton 10/10 1593 days 5%
Joanne Haslam 8/10 1608 days 5%
Grace White 9/10 1693 days 5%
Janet Pentelow 5/10 1698 days 4%
Peter Moore 8/10 1837 days 4%
Sheryl Hicks 9/10 1853 days 4%
Victoria Wells 6/10 1886 days 3%
Belinda Clarke 9/10 2015 days 4%
Kelly Hitchins 9/10 2074 days 4%
Michael Menrath 2/10 2093 days 3%
Jakob Kofoed 8/10 2151 days 3%
Brian Sandri 6/10 2177 days 3%
Lesa Price 7/10 2252 days 3%
George n Sue 9/10 2319 days 3%
Christian Fassler 5/10 2475 days 2%
Andrew Cruickshank 10/10 2495 days 3%
Judi Gilchrist 6/10 2519 days 2%
Kane F 6/10 2618 days 2%
Fabian Rodriguez 7/10 2741 days 2%
GARRYBLOWER 10/10 2923 days 2%
Driver Dan 9/10 3106 days 1%
Elise Robson 6/10 3106 days 1%
Ken Milligan 9/10 3185 days 1%
Michael Nolan 8/10 3198 days 1%
Lis Bon 9/10 3257 days 1%
Jason 4/10 3275 days 1%
Sandra and Thomas 9/10 3276 days 1%
Jackie and Brian 7/10 3280 days 1%
F Soppelsa 7/10 3281 days 1%
Rolf Zwahlen 9/10 3295 days 1%
Steve and Therese Dunne 8/10 3300 days 1%
phudgb 7/10 3349 days 1%
kramp1 6/10 3502 days 0%
Green UK 7/10 3544 days 0%
Peter Adams 8/10 3557 days 0%
D Esson 9/10 3557 days 0%
Brasier 9/10 3569 days 0%
Bottoms 7/10 3573 days 0%
Cole 9/10 3574 days 0%
Orlando 7/10 3575 days 0%
Joschko 8/10 3575 days 0%
Astrid Boon 8/10 3577 days 0%
Andy & Lynnie Nevin 7/10 3586 days 0%
Patricia Motzheim 10/10 3591 days 0%
Balonno 5/10 3592 days 0%
Katie K 8/10 3601 days 0%
Kai 9/10 3660 days 1%
Deirdre Hayes 6/10 3660 days 1%
Johanna Maria Brigitta 8/10 3669 days 1%
Edward Marhi 9/10 3895 days 1%
Weez18 7/10 3898 days 1%
Jorren 8/10 3907 days 1%
Brian & Di 7/10 3911 days 1%
Gronewold Harm-Dierchs 9/10 3913 days 1%
Wayne Forrow 7/10 3919 days 1%
Chris & Anne Pearson 7/10 3923 days 1%
Stephen Shearer 9/10 3926 days 1%
Anita Tonks 5/10 3928 days 1%
Victoria Purver 8/10 3932 days 1%
Mark 8/10 3936 days 1%
Horton Fawkes 8/10 3948 days 1%
Dan Aldridge 9/10 3950 days 1%
Jason Hernandez 9/10 3950 days 1%
Steve & Susan Allan 5/10 3954 days 1%
kristy 8/10 4080 days 1%
Jane and Dave 8/10 4230 days 1%
June 6/10 4263 days 1%
Tim Smith 5/10 4285 days 1%
A Libbis 8/10 4286 days 1%
Tanya Fitzgibbon 7/10 4295 days 1%
Zareua Boree 7/10 4297 days 1%
Senel 9/10 4301 days 1%
Faurack 9/10 4301 days 1%
Helen B 9/10 4304 days 1%
Robert Trostle 7/10 4307 days 1%
Vincente Garrido 8/10 4317 days 1%
Mrs Russon 8/10 4319 days 1%
Petra Berrens 8/10 4320 days 1%
Marie Jack 6/10 4321 days 1%
Catherine Clavel 8/10 4331 days 1%
helennz 9/10 4338 days 1%
Greg Kennedy 9/10 4341 days 1%
Heino keyssler 10/10 4342 days 1%
Florian Knoepfel 6/10 4342 days 1%
stevnba 9/10 4369 days 1%
varenaee 10/10 4369 days 1%
Robbertsen 7/10 4376 days 1%
mdarras 8/10 4388 days 1%
Sabrina Bazin 10/10 4392 days 1%
Dermot Bryne 8/10 4407 days 1%
woozie3 7/10 4506 days 1%
DustyLaptop 10/10 4567 days 1%
Wight 9/10 4626 days 1%
Russ C 8/10 4628 days 1%
scottl 10/10 4628 days 1%
Peter Jackie 9/10 4631 days 1%
LauraN 7/10 4645 days 1%
JolondaR 7/10 4646 days 1%
Benzedi 8/10 4646 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hanmer Springs TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.07% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Hanmer Springs TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Hanmer Springs TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.01%
198 -4.03%
199 -4.05%
200 -4.07%
201 -4.09%
202 -4.11%
203 -4.13%

Final Ranking Score

82%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.