Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hanmer Springs TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Hanmer Springs TOP 10 Holiday Park

Valid Reviews

111 Valid Reviews

The Hanmer Springs TOP 10 Holiday Park experience has a total of 114 reviews. There are 111 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 111 valid reviews:

Rating Count Percentage
10/10 11
10%
9/10 29
26%
8/10 28
25%
7/10 22
20%
6/10 12
11%
5/10 6
5%
4/10 2
2%
3/10 0
0%
2/10 1
1%
1/10 0
0%

77.57% Average

The raw data average (mean) for all the Hanmer Springs TOP 10 Holiday Park valid reviews is 77.57% and is based on 111 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

68 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 111 valid reviews, the experience has 68 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 68 face-to-face reviews:

Rating Count Percentage
10/10 5
7%
9/10 20
29%
8/10 19
28%
7/10 15
22%
6/10 5
7%
5/10 3
4%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

78.82% Average

The raw data average (mean) for all the Hanmer Springs TOP 10 Holiday Park face-to-face reviews is 78.82% and is based on 68 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.73%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Clive 10/10 66 days 100%
Sheri 10/10 493 days 62%
Tim 4/10 828 days 13%
Margie 7/10 828 days 15%
Samantha H. 7/10 828 days 15%
Demi Thompson 9/10 858 days 14%
Erin Ueffing 6/10 1072 days 4%
Shira LA 6/10 1131 days 4%
Nick Gifford 8/10 1154 days 5%
Paul and Paula 8/10 1186 days 5%
Tammy Schein 8/10 1223 days 5%
Gary Prescot 9/10 1256 days 5%
Lei Horton 10/10 1324 days 5%
Joanne Haslam 8/10 1339 days 4%
Grace White 9/10 1424 days 4%
Janet Pentelow 5/10 1429 days 4%
Peter Moore 8/10 1568 days 4%
Sheryl Hicks 9/10 1584 days 4%
Victoria Wells 6/10 1617 days 3%
Belinda Clarke 9/10 1746 days 4%
Kelly Hitchins 9/10 1805 days 4%
Michael Menrath 2/10 1824 days 3%
Jakob Kofoed 8/10 1882 days 3%
Brian Sandri 6/10 1908 days 3%
Lesa Price 7/10 1983 days 3%
George n Sue 9/10 2050 days 3%
Christian Fassler 5/10 2206 days 2%
Andrew Cruickshank 10/10 2227 days 3%
Judi Gilchrist 6/10 2250 days 2%
Kane F 6/10 2350 days 2%
Fabian Rodriguez 7/10 2472 days 2%
GARRYBLOWER 10/10 2654 days 2%
Driver Dan 9/10 2837 days 2%
Elise Robson 6/10 2837 days 1%
Ken Milligan 9/10 2916 days 1%
Michael Nolan 8/10 2929 days 1%
Lis Bon 9/10 2988 days 1%
Jason 4/10 3006 days 1%
Sandra and Thomas 9/10 3007 days 1%
Jackie and Brian 7/10 3011 days 1%
F Soppelsa 7/10 3012 days 1%
Rolf Zwahlen 9/10 3026 days 1%
Steve and Therese Dunne 8/10 3031 days 1%
phudgb 7/10 3080 days 1%
kramp1 6/10 3233 days 1%
Green UK 7/10 3275 days 1%
Peter Adams 8/10 3288 days 1%
D Esson 9/10 3288 days 1%
Brasier 9/10 3300 days 1%
Bottoms 7/10 3304 days 1%
Cole 9/10 3305 days 1%
Orlando 7/10 3306 days 1%
Joschko 8/10 3306 days 1%
Astrid Boon 8/10 3308 days 1%
Andy & Lynnie Nevin 7/10 3317 days 1%
Patricia Motzheim 10/10 3322 days 1%
Balonno 5/10 3323 days 1%
Katie K 8/10 3332 days 1%
Kai 9/10 3391 days 0%
Deirdre Hayes 6/10 3391 days 0%
Johanna Maria Brigitta 8/10 3400 days 0%
Edward Marhi 9/10 3626 days 0%
Weez18 7/10 3629 days 0%
Jorren 8/10 3638 days 0%
Brian & Di 7/10 3642 days 0%
Gronewold Harm-Dierchs 9/10 3644 days 0%
Wayne Forrow 7/10 3650 days 1%
Chris & Anne Pearson 7/10 3654 days 1%
Stephen Shearer 9/10 3657 days 1%
Anita Tonks 5/10 3659 days 1%
Victoria Purver 8/10 3663 days 1%
Mark 8/10 3667 days 1%
Horton Fawkes 8/10 3679 days 1%
Dan Aldridge 9/10 3681 days 1%
Jason Hernandez 9/10 3681 days 1%
Steve & Susan Allan 5/10 3685 days 1%
kristy 8/10 3811 days 1%
Jane and Dave 8/10 3961 days 1%
June 6/10 3994 days 1%
Tim Smith 5/10 4016 days 1%
A Libbis 8/10 4017 days 1%
Tanya Fitzgibbon 7/10 4026 days 1%
Zareua Boree 7/10 4028 days 1%
Senel 9/10 4032 days 1%
Faurack 9/10 4032 days 1%
Helen B 9/10 4035 days 1%
Robert Trostle 7/10 4038 days 1%
Vincente Garrido 8/10 4048 days 1%
Mrs Russon 8/10 4050 days 1%
Petra Berrens 8/10 4051 days 1%
Marie Jack 6/10 4052 days 1%
Catherine Clavel 8/10 4062 days 1%
helennz 9/10 4069 days 1%
Greg Kennedy 9/10 4072 days 1%
Heino keyssler 10/10 4073 days 1%
Florian Knoepfel 6/10 4073 days 1%
stevnba 9/10 4100 days 1%
varenaee 10/10 4100 days 1%
Robbertsen 7/10 4107 days 1%
mdarras 8/10 4119 days 1%
Sabrina Bazin 10/10 4123 days 1%
Dermot Bryne 8/10 4138 days 1%
woozie3 7/10 4237 days 1%
DustyLaptop 10/10 4298 days 1%
Wight 9/10 4357 days 1%
Russ C 8/10 4359 days 1%
scottl 10/10 4359 days 1%
Peter Jackie 9/10 4362 days 1%
LauraN 7/10 4376 days 1%
JolondaR 7/10 4377 days 1%
Benzedi 8/10 4377 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hanmer Springs TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.22% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 56 days. However the Hanmer Springs TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Hanmer Springs TOP 10 Holiday Park experience has been adjusted for 60 days. Adjustments are according to the following table.

Days Adjustment
57 -1.16%
58 -1.18%
59 -1.20%
60 -1.22%
61 -1.24%
62 -1.26%
63 -1.28%

Final Ranking Score

85%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.