Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hanmer Springs TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
109 Valid Reviews
The Hanmer Springs TOP 10 Holiday Park experience has a total of 111 reviews. There are 109 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 109 valid reviews:
The raw data average (mean) for all the Hanmer Springs TOP 10 Holiday Park valid reviews is 77.16% and is based on 109 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
68 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 109 valid reviews, the experience has 68 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 68 face-to-face reviews:
The raw data average (mean) for all the Hanmer Springs TOP 10 Holiday Park face-to-face reviews is 78.82% and is based on 68 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Samantha H.||7/10||323 days||75.96||95%|
|Demi Thompson||9/10||353 days||80.25||100%|
|Erin Ueffing||6/10||567 days||40.82||51%|
|Shira LA||6/10||626 days||33.08||41%|
|Nick Gifford||8/10||649 days||34.69||43%|
|Paul and Paula||8/10||681 days||30.55||38%|
|Tammy Schein||8/10||717 days||26.26||33%|
|Gary Prescot||9/10||751 days||23.75||29%|
|Lei Horton||10/10||819 days||17.07||21%|
|Joanne Haslam||8/10||834 days||15.0||18%|
|Grace White||9/10||919 days||9.91||12%|
|Janet Pentelow||5/10||924 days||7.8||9%|
|Peter Moore||8/10||1063 days||4.9||6%|
|Sheryl Hicks||9/10||1079 days||5.04||6%|
|Victoria Wells||6/10||1112 days||4.13||5%|
|Belinda Clarke||9/10||1241 days||4.75||6%|
|Kelly Hitchins||9/10||1300 days||4.65||6%|
|Michael Menrath||2/10||1319 days||3.46||4%|
|Jakob Kofoed||8/10||1377 days||4.29||5%|
|Brian Sandri||6/10||1403 days||3.71||4%|
|Lesa Price||7/10||1478 days||3.95||5%|
|George n Sue||9/10||1545 days||4.23||5%|
|Christian Fassler||5/10||1701 days||3.21||4%|
|Andrew Cruickshank||10/10||1721 days||3.93||5%|
|Judi Gilchrist||6/10||1745 days||3.23||4%|
|Kane F||6/10||1844 days||3.09||4%|
|Fabian Rodriguez||7/10||1967 days||3.19||4%|
|Driver Dan||9/10||2332 days||2.88||3%|
|Elise Robson||6/10||2332 days||2.39||3%|
|Ken Milligan||9/10||2411 days||2.75||3%|
|Michael Nolan||8/10||2424 days||2.59||3%|
|Lis Bon||9/10||2483 days||2.62||3%|
|Sandra and Thomas||9/10||2502 days||2.59||3%|
|Jackie and Brian||7/10||2506 days||2.35||3%|
|F Soppelsa||7/10||2507 days||2.35||3%|
|Rolf Zwahlen||9/10||2521 days||2.56||3%|
|Steve and Therese Dunne||8/10||2526 days||2.42||3%|
|Green UK||7/10||2770 days||1.94||2%|
|Peter Adams||8/10||2783 days||2.0||2%|
|D Esson||9/10||2783 days||2.11||2%|
|Astrid Boon||8/10||2803 days||1.97||2%|
|Andy & Lynnie Nevin||7/10||2812 days||1.87||2%|
|Patricia Motzheim||10/10||2817 days||2.05||2%|
|Katie K||8/10||2827 days||1.93||2%|
|Deirdre Hayes||6/10||2886 days||1.6||2%|
|Johanna Maria Brigitta||8/10||2895 days||1.82||2%|
|Edward Marhi||9/10||3121 days||1.53||2%|
|Brian & Di||7/10||3137 days||1.37||1%|
|Gronewold Harm-Dierchs||9/10||3139 days||1.5||2%|
|Wayne Forrow||7/10||3145 days||1.36||1%|
|Chris & Anne Pearson||7/10||3149 days||1.35||1%|
|Stephen Shearer||9/10||3152 days||1.48||2%|
|Anita Tonks||5/10||3154 days||1.19||1%|
|Victoria Purver||8/10||3158 days||1.39||1%|
|Horton Fawkes||8/10||3174 days||1.37||1%|
|Dan Aldridge||9/10||3176 days||1.44||2%|
|Jason Hernandez||9/10||3176 days||1.44||2%|
|Steve & Susan Allan||5/10||3180 days||1.16||1%|
|Jane and Dave||8/10||3456 days||0.91||1%|
|Tim Smith||5/10||3511 days||0.7||1%|
|A Libbis||8/10||3512 days||0.82||1%|
|Tanya Fitzgibbon||7/10||3521 days||0.77||1%|
|Zareua Boree||7/10||3523 days||0.77||1%|
|Helen B||9/10||3530 days||0.83||1%|
|Robert Trostle||7/10||3533 days||0.75||1%|
|Vincente Garrido||8/10||3543 days||0.77||1%|
|Mrs Russon||8/10||3545 days||0.76||1%|
|Petra Berrens||8/10||3546 days||0.76||1%|
|Marie Jack||6/10||3547 days||0.67||1%|
|Catherine Clavel||8/10||3557 days||0.75||1%|
|Greg Kennedy||9/10||3567 days||0.77||1%|
|Heino keyssler||10/10||3568 days||0.77||1%|
|Florian Knoepfel||6/10||3568 days||0.64||1%|
|Sabrina Bazin||10/10||3618 days||0.68||1%|
|Dermot Bryne||8/10||3633 days||0.62||0%|
|Russ C||8/10||3854 days||0.26||0%|
|Peter Jackie||9/10||3857 days||0.27||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hanmer Springs TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Hanmer Springs TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Hanmer Springs TOP 10 Holiday Park experience has been adjusted for 199 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.