Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hanmer Springs TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
110 Valid Reviews
The Hanmer Springs TOP 10 Holiday Park experience has a total of 112 reviews. There are 110 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 110 valid reviews:
The raw data average (mean) for all the Hanmer Springs TOP 10 Holiday Park valid reviews is 77.36% and is based on 110 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
68 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 110 valid reviews, the experience has 68 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 68 face-to-face reviews:
The raw data average (mean) for all the Hanmer Springs TOP 10 Holiday Park face-to-face reviews is 78.82% and is based on 68 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Samantha H.||7/10||588 days||41.62||46%|
|Demi Thompson||9/10||618 days||41.05||46%|
|Erin Ueffing||6/10||832 days||13.25||15%|
|Shira LA||6/10||891 days||9.62||11%|
|Nick Gifford||8/10||914 days||9.68||11%|
|Paul and Paula||8/10||946 days||8.09||9%|
|Tammy Schein||8/10||983 days||6.64||7%|
|Gary Prescot||9/10||1016 days||5.99||7%|
|Lei Horton||10/10||1084 days||5.02||6%|
|Joanne Haslam||8/10||1099 days||4.74||5%|
|Grace White||9/10||1184 days||4.83||5%|
|Janet Pentelow||5/10||1189 days||3.9||4%|
|Peter Moore||8/10||1328 days||4.32||5%|
|Sheryl Hicks||9/10||1344 days||4.51||5%|
|Victoria Wells||6/10||1377 days||3.69||4%|
|Belinda Clarke||9/10||1506 days||4.2||5%|
|Kelly Hitchins||9/10||1565 days||4.08||5%|
|Michael Menrath||2/10||1584 days||3.03||3%|
|Jakob Kofoed||8/10||1642 days||3.73||4%|
|Brian Sandri||6/10||1668 days||3.22||4%|
|Lesa Price||7/10||1743 days||3.4||4%|
|George n Sue||9/10||1810 days||3.6||4%|
|Christian Fassler||5/10||1966 days||2.67||3%|
|Andrew Cruickshank||10/10||1987 days||3.25||4%|
|Judi Gilchrist||6/10||2010 days||2.66||3%|
|Kane F||6/10||2110 days||2.5||3%|
|Fabian Rodriguez||7/10||2232 days||2.53||3%|
|Driver Dan||9/10||2597 days||2.06||2%|
|Elise Robson||6/10||2597 days||1.71||2%|
|Ken Milligan||9/10||2676 days||1.91||2%|
|Michael Nolan||8/10||2689 days||1.79||2%|
|Lis Bon||9/10||2748 days||1.77||2%|
|Sandra and Thomas||9/10||2767 days||1.73||2%|
|Jackie and Brian||7/10||2771 days||1.57||2%|
|F Soppelsa||7/10||2772 days||1.56||2%|
|Rolf Zwahlen||9/10||2786 days||1.69||2%|
|Steve and Therese Dunne||8/10||2791 days||1.6||2%|
|Green UK||7/10||3035 days||1.1||1%|
|Peter Adams||8/10||3048 days||1.12||1%|
|D Esson||9/10||3048 days||1.18||1%|
|Astrid Boon||8/10||3068 days||1.08||1%|
|Andy & Lynnie Nevin||7/10||3077 days||1.02||1%|
|Patricia Motzheim||10/10||3082 days||1.11||1%|
|Katie K||8/10||3092 days||1.04||1%|
|Deirdre Hayes||6/10||3151 days||0.81||1%|
|Johanna Maria Brigitta||8/10||3160 days||0.91||1%|
|Edward Marhi||9/10||3386 days||0.52||1%|
|Brian & Di||7/10||3402 days||0.44||0%|
|Gronewold Harm-Dierchs||9/10||3404 days||0.48||1%|
|Wayne Forrow||7/10||3410 days||0.43||0%|
|Chris & Anne Pearson||7/10||3414 days||0.42||0%|
|Stephen Shearer||9/10||3417 days||0.46||1%|
|Anita Tonks||5/10||3419 days||0.37||0%|
|Victoria Purver||8/10||3423 days||0.42||0%|
|Horton Fawkes||8/10||3439 days||0.39||0%|
|Dan Aldridge||9/10||3441 days||0.41||0%|
|Jason Hernandez||9/10||3441 days||0.41||0%|
|Steve & Susan Allan||5/10||3445 days||0.32||0%|
|Jane and Dave||8/10||3721 days||0.0||0%|
|Tim Smith||5/10||3776 days||0.0||0%|
|A Libbis||8/10||3777 days||0.0||0%|
|Tanya Fitzgibbon||7/10||3786 days||0.0||0%|
|Zareua Boree||7/10||3788 days||0.0||0%|
|Helen B||9/10||3795 days||0.0||0%|
|Robert Trostle||7/10||3798 days||0.0||0%|
|Vincente Garrido||8/10||3808 days||0.0||0%|
|Mrs Russon||8/10||3810 days||0.0||0%|
|Petra Berrens||8/10||3811 days||0.0||0%|
|Marie Jack||6/10||3812 days||0.0||0%|
|Catherine Clavel||8/10||3822 days||0.0||0%|
|Greg Kennedy||9/10||3832 days||0.0||0%|
|Heino keyssler||10/10||3833 days||0.0||0%|
|Florian Knoepfel||6/10||3833 days||0.0||0%|
|Sabrina Bazin||10/10||3883 days||0.0||0%|
|Dermot Bryne||8/10||3898 days||0.0||0%|
|Russ C||8/10||4119 days||0.0||0%|
|Peter Jackie||9/10||4122 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hanmer Springs TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Hanmer Springs TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hanmer Springs TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.