Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hanmer Springs TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
110 Valid Reviews
The Hanmer Springs TOP 10 Holiday Park experience has a total of 112 reviews. There are 110 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 110 valid reviews:
The raw data average (mean) for all the Hanmer Springs TOP 10 Holiday Park valid reviews is 77.36% and is based on 110 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
68 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 110 valid reviews, the experience has 68 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 68 face-to-face reviews:
The raw data average (mean) for all the Hanmer Springs TOP 10 Holiday Park face-to-face reviews is 78.82% and is based on 68 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Samantha H.||7/10||488 days||56.66||59%|
|Demi Thompson||9/10||518 days||57.48||60%|
|Erin Ueffing||6/10||732 days||21.48||22%|
|Shira LA||6/10||791 days||16.3||17%|
|Nick Gifford||8/10||814 days||16.64||17%|
|Paul and Paula||8/10||846 days||14.08||15%|
|Tammy Schein||8/10||882 days||11.58||12%|
|Gary Prescot||9/10||916 days||10.08||10%|
|Lei Horton||10/10||984 days||6.95||7%|
|Joanne Haslam||8/10||999 days||6.14||6%|
|Grace White||9/10||1084 days||5.02||5%|
|Janet Pentelow||5/10||1089 days||4.05||4%|
|Peter Moore||8/10||1228 days||4.5||5%|
|Sheryl Hicks||9/10||1244 days||4.71||5%|
|Victoria Wells||6/10||1277 days||3.85||4%|
|Belinda Clarke||9/10||1406 days||4.39||5%|
|Kelly Hitchins||9/10||1465 days||4.28||4%|
|Michael Menrath||2/10||1484 days||3.18||3%|
|Jakob Kofoed||8/10||1542 days||3.92||4%|
|Brian Sandri||6/10||1568 days||3.38||4%|
|Lesa Price||7/10||1643 days||3.57||4%|
|George n Sue||9/10||1710 days||3.8||4%|
|Christian Fassler||5/10||1866 days||2.83||3%|
|Andrew Cruickshank||10/10||1886 days||3.45||4%|
|Judi Gilchrist||6/10||1910 days||2.83||3%|
|Kane F||6/10||2009 days||2.67||3%|
|Fabian Rodriguez||7/10||2132 days||2.7||3%|
|Driver Dan||9/10||2497 days||2.26||2%|
|Elise Robson||6/10||2497 days||1.87||2%|
|Ken Milligan||9/10||2576 days||2.1||2%|
|Michael Nolan||8/10||2589 days||1.97||2%|
|Lis Bon||9/10||2648 days||1.96||2%|
|Sandra and Thomas||9/10||2667 days||1.92||2%|
|Jackie and Brian||7/10||2671 days||1.74||2%|
|F Soppelsa||7/10||2672 days||1.74||2%|
|Rolf Zwahlen||9/10||2686 days||1.89||2%|
|Steve and Therese Dunne||8/10||2691 days||1.78||2%|
|Green UK||7/10||2935 days||1.27||1%|
|Peter Adams||8/10||2948 days||1.31||1%|
|D Esson||9/10||2948 days||1.37||1%|
|Astrid Boon||8/10||2968 days||1.27||1%|
|Andy & Lynnie Nevin||7/10||2977 days||1.2||1%|
|Patricia Motzheim||10/10||2982 days||1.31||1%|
|Katie K||8/10||2992 days||1.22||1%|
|Deirdre Hayes||6/10||3051 days||0.97||1%|
|Johanna Maria Brigitta||8/10||3060 days||1.1||1%|
|Edward Marhi||9/10||3286 days||0.71||1%|
|Brian & Di||7/10||3302 days||0.62||1%|
|Gronewold Harm-Dierchs||9/10||3304 days||0.68||1%|
|Wayne Forrow||7/10||3310 days||0.61||1%|
|Chris & Anne Pearson||7/10||3314 days||0.6||1%|
|Stephen Shearer||9/10||3317 days||0.65||1%|
|Anita Tonks||5/10||3319 days||0.52||1%|
|Victoria Purver||8/10||3323 days||0.61||1%|
|Horton Fawkes||8/10||3339 days||0.58||1%|
|Dan Aldridge||9/10||3341 days||0.6||1%|
|Jason Hernandez||9/10||3341 days||0.6||1%|
|Steve & Susan Allan||5/10||3345 days||0.48||1%|
|Jane and Dave||8/10||3621 days||0.05||0%|
|Tim Smith||5/10||3676 days||0.0||0%|
|A Libbis||8/10||3677 days||0.0||0%|
|Tanya Fitzgibbon||7/10||3686 days||0.0||0%|
|Zareua Boree||7/10||3688 days||0.0||0%|
|Helen B||9/10||3695 days||0.0||0%|
|Robert Trostle||7/10||3698 days||0.0||0%|
|Vincente Garrido||8/10||3708 days||0.0||0%|
|Mrs Russon||8/10||3710 days||0.0||0%|
|Petra Berrens||8/10||3711 days||0.0||0%|
|Marie Jack||6/10||3712 days||0.0||0%|
|Catherine Clavel||8/10||3722 days||0.0||0%|
|Greg Kennedy||9/10||3732 days||0.0||0%|
|Heino keyssler||10/10||3733 days||0.0||0%|
|Florian Knoepfel||6/10||3733 days||0.0||0%|
|Sabrina Bazin||10/10||3783 days||0.0||0%|
|Dermot Bryne||8/10||3798 days||0.0||0%|
|Russ C||8/10||4019 days||0.0||0%|
|Peter Jackie||9/10||4022 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hanmer Springs TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Hanmer Springs TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Hanmer Springs TOP 10 Holiday Park experience has been adjusted for 143 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.