Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hanmer Springs TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Hanmer Springs TOP 10 Holiday Park

Valid Reviews

110 Valid Reviews

The Hanmer Springs TOP 10 Holiday Park experience has a total of 112 reviews. There are 110 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 110 valid reviews:

Rating Count Percentage
10/10 10
9%
9/10 29
26%
8/10 28
25%
7/10 22
20%
6/10 12
11%
5/10 6
5%
4/10 2
2%
3/10 0
0%
2/10 1
1%
1/10 0
0%

77.36% Average

The raw data average (mean) for all the Hanmer Springs TOP 10 Holiday Park valid reviews is 77.36% and is based on 110 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

68 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 110 valid reviews, the experience has 68 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 68 face-to-face reviews:

Rating Count Percentage
10/10 5
7%
9/10 20
29%
8/10 19
28%
7/10 15
22%
6/10 5
7%
5/10 3
4%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

78.82% Average

The raw data average (mean) for all the Hanmer Springs TOP 10 Holiday Park face-to-face reviews is 78.82% and is based on 68 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

76.59%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Sheri 10/10 82 days 98.93 100%
Tim 4/10 417 days 57.23 58%
Margie 7/10 417 days 65.93 67%
Samantha H. 7/10 417 days 65.93 67%
Demi Thompson 9/10 447 days 68.34 69%
Erin Ueffing 6/10 661 days 28.92 29%
Shira LA 6/10 720 days 22.65 23%
Nick Gifford 8/10 743 days 23.4 24%
Paul and Paula 8/10 775 days 20.17 20%
Tammy Schein 8/10 812 days 16.81 17%
Gary Prescot 9/10 845 days 14.9 15%
Lei Horton 10/10 913 days 10.25 10%
Joanne Haslam 8/10 928 days 8.95 9%
Grace White 9/10 1013 days 6.07 6%
Janet Pentelow 5/10 1018 days 4.81 5%
Peter Moore 8/10 1157 days 4.63 5%
Sheryl Hicks 9/10 1173 days 4.85 5%
Victoria Wells 6/10 1206 days 3.97 4%
Belinda Clarke 9/10 1335 days 4.53 5%
Kelly Hitchins 9/10 1394 days 4.41 4%
Michael Menrath 2/10 1413 days 3.28 3%
Jakob Kofoed 8/10 1471 days 4.05 4%
Brian Sandri 6/10 1497 days 3.5 4%
Lesa Price 7/10 1572 days 3.7 4%
George n Sue 9/10 1639 days 3.94 4%
Christian Fassler 5/10 1795 days 2.94 3%
Andrew Cruickshank 10/10 1816 days 3.59 4%
Judi Gilchrist 6/10 1839 days true 2.94 3%
Kane F 6/10 1939 days 2.78 3%
Fabian Rodriguez 7/10 2061 days 2.83 3%
GARRYBLOWER 10/10 2243 days 2.75 3%
Driver Dan 9/10 2426 days 2.4 2%
Elise Robson 6/10 2426 days 1.99 2%
Ken Milligan 9/10 2505 days true 2.24 2%
Michael Nolan 8/10 2518 days 2.1 2%
Lis Bon 9/10 2577 days 2.1 2%
Jason 4/10 2595 days true 1.63 2%
Sandra and Thomas 9/10 2596 days true 2.06 2%
Jackie and Brian 7/10 2600 days true 1.87 2%
F Soppelsa 7/10 2601 days true 1.87 2%
Rolf Zwahlen 9/10 2615 days true 2.03 2%
Steve and Therese Dunne 8/10 2620 days true 1.91 2%
phudgb 7/10 2669 days 1.75 2%
kramp1 6/10 2822 days 1.34 1%
Green UK 7/10 2864 days true 1.4 1%
Peter Adams 8/10 2877 days true 1.44 1%
D Esson 9/10 2877 days true 1.51 2%
Brasier 9/10 2889 days true 1.49 2%
Bottoms 7/10 2893 days true 1.35 1%
Cole 9/10 2894 days true 1.48 1%
Orlando 7/10 2895 days true 1.34 1%
Joschko 8/10 2895 days true 1.4 1%
Astrid Boon 8/10 2897 days true 1.4 1%
Andy & Lynnie Nevin 7/10 2906 days true 1.32 1%
Patricia Motzheim 10/10 2911 days true 1.45 1%
Balonno 5/10 2912 days 1.17 1%
Katie K 8/10 2921 days true 1.36 1%
Kai 9/10 2980 days true 1.31 1%
Deirdre Hayes 6/10 2980 days true 1.09 1%
Johanna Maria Brigitta 8/10 2989 days true 1.23 1%
Edward Marhi 9/10 3215 days true 0.85 1%
Weez18 7/10 3218 days 0.77 1%
Jorren 8/10 3227 days true 0.79 1%
Brian & Di 7/10 3231 days true 0.75 1%
Gronewold Harm-Dierchs 9/10 3233 days true 0.82 1%
Wayne Forrow 7/10 3239 days true 0.73 1%
Chris & Anne Pearson 7/10 3243 days true 0.72 1%
Stephen Shearer 9/10 3246 days true 0.79 1%
Anita Tonks 5/10 3248 days true 0.64 1%
Victoria Purver 8/10 3252 days true 0.74 1%
Mark 8/10 3256 days true 0.73 1%
Horton Fawkes 8/10 3268 days true 0.71 1%
Dan Aldridge 9/10 3270 days true 0.74 1%
Jason Hernandez 9/10 3270 days true 0.74 1%
Steve & Susan Allan 5/10 3274 days true 0.6 1%
kristy 8/10 3400 days 0.46 0%
Jane and Dave 8/10 3550 days true 0.19 0%
June 6/10 3583 days true 0.11 0%
Tim Smith 5/10 3605 days true 0.07 0%
A Libbis 8/10 3606 days true 0.08 0%
Tanya Fitzgibbon 7/10 3615 days true 0.06 0%
Zareua Boree 7/10 3617 days true 0.06 0%
Senel 9/10 3621 days true 0.06 0%
Faurack 9/10 3621 days true 0.06 0%
Helen B 9/10 3624 days true 0.05 0%
Robert Trostle 7/10 3627 days true 0.04 0%
Vincente Garrido 8/10 3637 days true 0.02 0%
Mrs Russon 8/10 3639 days true 0.02 0%
Petra Berrens 8/10 3640 days true 0.02 0%
Marie Jack 6/10 3641 days true 0.01 0%
Catherine Clavel 8/10 3651 days true 0.0 0%
helennz 9/10 3658 days true 0.0 0%
Greg Kennedy 9/10 3661 days true 0.0 0%
Heino keyssler 10/10 3662 days true 0.0 0%
Florian Knoepfel 6/10 3662 days true 0.0 0%
stevnba 9/10 3689 days true 0.0 0%
varenaee 10/10 3689 days true 0.0 0%
Robbertsen 7/10 3696 days true 0.0 0%
mdarras 8/10 3708 days true 0.0 0%
Sabrina Bazin 10/10 3712 days true 0.0 0%
Dermot Bryne 8/10 3727 days true 0.0 0%
woozie3 7/10 3826 days 0.0 0%
DustyLaptop 10/10 3887 days 0.0 0%
Wight 9/10 3946 days true 0.0 0%
Russ C 8/10 3948 days 0.0 0%
scottl 10/10 3948 days true 0.0 0%
Peter Jackie 9/10 3951 days true 0.0 0%
LauraN 7/10 3965 days true 0.0 0%
JolondaR 7/10 3966 days true 0.0 0%
Benzedi 8/10 3966 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hanmer Springs TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.46% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Hanmer Springs TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Hanmer Springs TOP 10 Holiday Park experience has been adjusted for 73 days. Adjustments are according to the following table.

Days Adjustment
70 -1.40%
71 -1.42%
72 -1.44%
73 -1.46%
74 -1.48%
75 -1.50%
76 -1.52%

Final Ranking Score

75%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.