Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hanmer Springs TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Hanmer Springs TOP 10 Holiday Park

Valid Reviews

110 Valid Reviews

The Hanmer Springs TOP 10 Holiday Park experience has a total of 112 reviews. There are 110 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 110 valid reviews:

Rating Count Percentage
10/10 10
9%
9/10 29
26%
8/10 28
25%
7/10 22
20%
6/10 12
11%
5/10 6
5%
4/10 2
2%
3/10 0
0%
2/10 1
1%
1/10 0
0%

77.36% Average

The raw data average (mean) for all the Hanmer Springs TOP 10 Holiday Park valid reviews is 77.36% and is based on 110 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

68 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 110 valid reviews, the experience has 68 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 68 face-to-face reviews:

Rating Count Percentage
10/10 5
7%
9/10 20
29%
8/10 19
28%
7/10 15
22%
6/10 5
7%
5/10 3
4%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

78.82% Average

The raw data average (mean) for all the Hanmer Springs TOP 10 Holiday Park face-to-face reviews is 78.82% and is based on 68 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

78.05%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Sheri 10/10 253 days 89.86 100%
Tim 4/10 588 days 36.13 40%
Margie 7/10 588 days 41.62 46%
Samantha H. 7/10 588 days 41.62 46%
Demi Thompson 9/10 618 days 41.05 46%
Erin Ueffing 6/10 832 days 13.25 15%
Shira LA 6/10 891 days 9.62 11%
Nick Gifford 8/10 914 days 9.68 11%
Paul and Paula 8/10 946 days 8.09 9%
Tammy Schein 8/10 983 days 6.64 7%
Gary Prescot 9/10 1016 days 5.99 7%
Lei Horton 10/10 1084 days 5.02 6%
Joanne Haslam 8/10 1099 days 4.74 5%
Grace White 9/10 1184 days 4.83 5%
Janet Pentelow 5/10 1189 days 3.9 4%
Peter Moore 8/10 1328 days 4.32 5%
Sheryl Hicks 9/10 1344 days 4.51 5%
Victoria Wells 6/10 1377 days 3.69 4%
Belinda Clarke 9/10 1506 days 4.2 5%
Kelly Hitchins 9/10 1565 days 4.08 5%
Michael Menrath 2/10 1584 days 3.03 3%
Jakob Kofoed 8/10 1642 days 3.73 4%
Brian Sandri 6/10 1668 days 3.22 4%
Lesa Price 7/10 1743 days 3.4 4%
George n Sue 9/10 1810 days 3.6 4%
Christian Fassler 5/10 1966 days 2.67 3%
Andrew Cruickshank 10/10 1987 days 3.25 4%
Judi Gilchrist 6/10 2010 days true 2.66 3%
Kane F 6/10 2110 days 2.5 3%
Fabian Rodriguez 7/10 2232 days 2.53 3%
GARRYBLOWER 10/10 2414 days 2.42 3%
Driver Dan 9/10 2597 days 2.06 2%
Elise Robson 6/10 2597 days 1.71 2%
Ken Milligan 9/10 2676 days true 1.91 2%
Michael Nolan 8/10 2689 days 1.79 2%
Lis Bon 9/10 2748 days 1.77 2%
Jason 4/10 2766 days true 1.37 2%
Sandra and Thomas 9/10 2767 days true 1.73 2%
Jackie and Brian 7/10 2771 days true 1.57 2%
F Soppelsa 7/10 2772 days true 1.56 2%
Rolf Zwahlen 9/10 2786 days true 1.69 2%
Steve and Therese Dunne 8/10 2791 days true 1.6 2%
phudgb 7/10 2840 days 1.44 2%
kramp1 6/10 2993 days 1.07 1%
Green UK 7/10 3035 days true 1.1 1%
Peter Adams 8/10 3048 days true 1.12 1%
D Esson 9/10 3048 days true 1.18 1%
Brasier 9/10 3060 days true 1.15 1%
Bottoms 7/10 3064 days true 1.04 1%
Cole 9/10 3065 days true 1.14 1%
Orlando 7/10 3066 days true 1.04 1%
Joschko 8/10 3066 days true 1.09 1%
Astrid Boon 8/10 3068 days true 1.08 1%
Andy & Lynnie Nevin 7/10 3077 days true 1.02 1%
Patricia Motzheim 10/10 3082 days true 1.11 1%
Balonno 5/10 3083 days 0.9 1%
Katie K 8/10 3092 days true 1.04 1%
Kai 9/10 3151 days true 0.98 1%
Deirdre Hayes 6/10 3151 days true 0.81 1%
Johanna Maria Brigitta 8/10 3160 days true 0.91 1%
Edward Marhi 9/10 3386 days true 0.52 1%
Weez18 7/10 3389 days 0.46 1%
Jorren 8/10 3398 days true 0.47 1%
Brian & Di 7/10 3402 days true 0.44 0%
Gronewold Harm-Dierchs 9/10 3404 days true 0.48 1%
Wayne Forrow 7/10 3410 days true 0.43 0%
Chris & Anne Pearson 7/10 3414 days true 0.42 0%
Stephen Shearer 9/10 3417 days true 0.46 1%
Anita Tonks 5/10 3419 days true 0.37 0%
Victoria Purver 8/10 3423 days true 0.42 0%
Mark 8/10 3427 days true 0.41 0%
Horton Fawkes 8/10 3439 days true 0.39 0%
Dan Aldridge 9/10 3441 days true 0.41 0%
Jason Hernandez 9/10 3441 days true 0.41 0%
Steve & Susan Allan 5/10 3445 days true 0.32 0%
kristy 8/10 3571 days 0.15 0%
Jane and Dave 8/10 3721 days true 0.0 0%
June 6/10 3754 days true 0.0 0%
Tim Smith 5/10 3776 days true 0.0 0%
A Libbis 8/10 3777 days true 0.0 0%
Tanya Fitzgibbon 7/10 3786 days true 0.0 0%
Zareua Boree 7/10 3788 days true 0.0 0%
Senel 9/10 3792 days true 0.0 0%
Faurack 9/10 3792 days true 0.0 0%
Helen B 9/10 3795 days true 0.0 0%
Robert Trostle 7/10 3798 days true 0.0 0%
Vincente Garrido 8/10 3808 days true 0.0 0%
Mrs Russon 8/10 3810 days true 0.0 0%
Petra Berrens 8/10 3811 days true 0.0 0%
Marie Jack 6/10 3812 days true 0.0 0%
Catherine Clavel 8/10 3822 days true 0.0 0%
helennz 9/10 3829 days true 0.0 0%
Greg Kennedy 9/10 3832 days true 0.0 0%
Heino keyssler 10/10 3833 days true 0.0 0%
Florian Knoepfel 6/10 3833 days true 0.0 0%
stevnba 9/10 3860 days true 0.0 0%
varenaee 10/10 3860 days true 0.0 0%
Robbertsen 7/10 3867 days true 0.0 0%
mdarras 8/10 3879 days true 0.0 0%
Sabrina Bazin 10/10 3883 days true 0.0 0%
Dermot Bryne 8/10 3898 days true 0.0 0%
woozie3 7/10 3997 days 0.0 0%
DustyLaptop 10/10 4058 days 0.0 0%
Wight 9/10 4117 days true 0.0 0%
Russ C 8/10 4119 days 0.0 0%
scottl 10/10 4119 days true 0.0 0%
Peter Jackie 9/10 4122 days true 0.0 0%
LauraN 7/10 4136 days true 0.0 0%
JolondaR 7/10 4137 days true 0.0 0%
Benzedi 8/10 4137 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hanmer Springs TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.00% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Hanmer Springs TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Hanmer Springs TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -1.97%
198 -1.98%
199 -1.99%
200 -2.00%
201 -2.01%
202 -2.02%
203 -2.03%

Final Ranking Score

76%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.