Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hanmer Springs TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Hanmer Springs TOP 10 Holiday Park

Valid Reviews

109 Valid Reviews

The Hanmer Springs TOP 10 Holiday Park experience has a total of 111 reviews. There are 109 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 109 valid reviews:

Rating Count Percentage
10/10 9
8%
9/10 29
27%
8/10 28
26%
7/10 22
20%
6/10 12
11%
5/10 6
6%
4/10 2
2%
3/10 0
0%
2/10 1
1%
1/10 0
0%

77.16% Average

The raw data average (mean) for all the Hanmer Springs TOP 10 Holiday Park valid reviews is 77.16% and is based on 109 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

68 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 109 valid reviews, the experience has 68 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 68 face-to-face reviews:

Rating Count Percentage
10/10 5
7%
9/10 20
29%
8/10 19
28%
7/10 15
22%
6/10 5
7%
5/10 3
4%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

78.82% Average

The raw data average (mean) for all the Hanmer Springs TOP 10 Holiday Park face-to-face reviews is 78.82% and is based on 68 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

73.06%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Tim 4/10 323 days 65.94 82%
Margie 7/10 323 days 75.96 95%
Samantha H. 7/10 323 days 75.96 95%
Demi Thompson 9/10 353 days 80.25 100%
Erin Ueffing 6/10 567 days 40.82 51%
Shira LA 6/10 626 days 33.08 41%
Nick Gifford 8/10 649 days 34.69 43%
Paul and Paula 8/10 681 days 30.55 38%
Tammy Schein 8/10 717 days 26.26 33%
Gary Prescot 9/10 751 days 23.75 29%
Lei Horton 10/10 819 days 17.07 21%
Joanne Haslam 8/10 834 days 15.0 18%
Grace White 9/10 919 days 9.91 12%
Janet Pentelow 5/10 924 days 7.8 9%
Peter Moore 8/10 1063 days 4.9 6%
Sheryl Hicks 9/10 1079 days 5.04 6%
Victoria Wells 6/10 1112 days 4.13 5%
Belinda Clarke 9/10 1241 days 4.75 6%
Kelly Hitchins 9/10 1300 days 4.65 6%
Michael Menrath 2/10 1319 days 3.46 4%
Jakob Kofoed 8/10 1377 days 4.29 5%
Brian Sandri 6/10 1403 days 3.71 4%
Lesa Price 7/10 1478 days 3.95 5%
George n Sue 9/10 1545 days 4.23 5%
Christian Fassler 5/10 1701 days 3.21 4%
Andrew Cruickshank 10/10 1721 days 3.93 5%
Judi Gilchrist 6/10 1745 days true 3.23 4%
Kane F 6/10 1844 days 3.09 4%
Fabian Rodriguez 7/10 1967 days 3.19 4%
GARRYBLOWER 10/10 2149 days 3.2 4%
Driver Dan 9/10 2332 days 2.88 3%
Elise Robson 6/10 2332 days 2.39 3%
Ken Milligan 9/10 2411 days true 2.75 3%
Michael Nolan 8/10 2424 days 2.59 3%
Lis Bon 9/10 2483 days 2.62 3%
Jason 4/10 2501 days true 2.05 2%
Sandra and Thomas 9/10 2502 days true 2.59 3%
Jackie and Brian 7/10 2506 days true 2.35 3%
F Soppelsa 7/10 2507 days true 2.35 3%
Rolf Zwahlen 9/10 2521 days true 2.56 3%
Steve and Therese Dunne 8/10 2526 days true 2.42 3%
phudgb 7/10 2575 days 2.24 3%
kramp1 6/10 2728 days 1.83 2%
Green UK 7/10 2770 days true 1.94 2%
Peter Adams 8/10 2783 days true 2.0 2%
D Esson 9/10 2783 days true 2.11 2%
Brasier 9/10 2795 days true 2.09 2%
Bottoms 7/10 2799 days true 1.89 2%
Cole 9/10 2800 days true 2.08 2%
Orlando 7/10 2801 days true 1.89 2%
Joschko 8/10 2801 days true 1.97 2%
Astrid Boon 8/10 2803 days true 1.97 2%
Andy & Lynnie Nevin 7/10 2812 days true 1.87 2%
Patricia Motzheim 10/10 2817 days true 2.05 2%
Balonno 5/10 2818 days 1.66 2%
Katie K 8/10 2827 days true 1.93 2%
Kai 9/10 2886 days true 1.93 2%
Deirdre Hayes 6/10 2886 days true 1.6 2%
Johanna Maria Brigitta 8/10 2895 days true 1.82 2%
Edward Marhi 9/10 3121 days true 1.53 2%
Weez18 7/10 3124 days 1.39 1%
Jorren 8/10 3133 days true 1.43 2%
Brian & Di 7/10 3137 days true 1.37 1%
Gronewold Harm-Dierchs 9/10 3139 days true 1.5 2%
Wayne Forrow 7/10 3145 days true 1.36 1%
Chris & Anne Pearson 7/10 3149 days true 1.35 1%
Stephen Shearer 9/10 3152 days true 1.48 2%
Anita Tonks 5/10 3154 days true 1.19 1%
Victoria Purver 8/10 3158 days true 1.39 1%
Mark 8/10 3162 days true 1.39 1%
Horton Fawkes 8/10 3174 days true 1.37 1%
Dan Aldridge 9/10 3176 days true 1.44 2%
Jason Hernandez 9/10 3176 days true 1.44 2%
Steve & Susan Allan 5/10 3180 days true 1.16 1%
kristy 8/10 3306 days 1.15 1%
Jane and Dave 8/10 3456 days true 0.91 1%
June 6/10 3489 days true 0.75 1%
Tim Smith 5/10 3511 days true 0.7 1%
A Libbis 8/10 3512 days true 0.82 1%
Tanya Fitzgibbon 7/10 3521 days true 0.77 1%
Zareua Boree 7/10 3523 days true 0.77 1%
Senel 9/10 3527 days true 0.84 1%
Faurack 9/10 3527 days true 0.84 1%
Helen B 9/10 3530 days true 0.83 1%
Robert Trostle 7/10 3533 days true 0.75 1%
Vincente Garrido 8/10 3543 days true 0.77 1%
Mrs Russon 8/10 3545 days true 0.76 1%
Petra Berrens 8/10 3546 days true 0.76 1%
Marie Jack 6/10 3547 days true 0.67 1%
Catherine Clavel 8/10 3557 days true 0.75 1%
helennz 9/10 3564 days true 0.77 1%
Greg Kennedy 9/10 3567 days true 0.77 1%
Heino keyssler 10/10 3568 days true 0.77 1%
Florian Knoepfel 6/10 3568 days true 0.64 1%
stevnba 9/10 3595 days true 0.72 1%
varenaee 10/10 3595 days true 0.72 1%
Robbertsen 7/10 3602 days true 0.64 1%
mdarras 8/10 3614 days true 0.65 1%
Sabrina Bazin 10/10 3618 days true 0.68 1%
Dermot Bryne 8/10 3633 days true 0.62 0%
woozie3 7/10 3732 days 0.44 0%
DustyLaptop 10/10 3793 days 0.38 0%
Wight 9/10 3852 days true 0.28 0%
Russ C 8/10 3854 days 0.26 0%
scottl 10/10 3854 days true 0.28 0%
Peter Jackie 9/10 3857 days true 0.27 0%
LauraN 7/10 3871 days true 0.22 0%
JolondaR 7/10 3872 days true 0.22 0%
Benzedi 8/10 3872 days true 0.23 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hanmer Springs TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.98% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Hanmer Springs TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Hanmer Springs TOP 10 Holiday Park experience has been adjusted for 199 days. Adjustments are according to the following table.

Days Adjustment
196 -3.92%
197 -3.94%
198 -3.96%
199 -3.98%
200 -4.00%
201 -4.02%
202 -4.04%

Final Ranking Score

69%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.