Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
128 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 131 reviews. There are 128 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 128 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 33 |
|
26% |
| 9/10 | 43 |
|
34% |
| 8/10 | 25 |
|
20% |
| 7/10 | 9 |
|
7% |
| 6/10 | 5 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.42% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.42% and is based on 128 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 128 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm Luscombe | 9/10 | 18 days | 99% |
| Marco Giusti | 7/10 | 18 days | 93% |
| Martin | 10/10 | 49 days | 100% |
| Janice Burton | 8/10 | 49 days | 98% |
| Charlie | 9/10 | 324 days | 93% |
| Dora | 10/10 | 383 days | 92% |
| Mark B | 10/10 | 383 days | 92% |
| Bailey Adamo | 8/10 | 445 days | 87% |
| Sue Peggs | 9/10 | 475 days | 86% |
| Anaïs | 9/10 | 506 days | 85% |
| Aoife | 9/10 | 506 days | 85% |
| KnP | 10/10 | 598 days | 80% |
| Fabienne | 9/10 | 720 days | 70% |
| Pauline | 7/10 | 749 days | 63% |
| Wil | 8/10 | 811 days | 61% |
| Chris Ellis | 3/10 | 811 days | 34% |
| Eugenie van der Heijden | 8/10 | 841 days | 59% |
| Christian Geiling | 10/10 | 872 days | 57% |
| Marie Perret | 10/10 | 902 days | 54% |
| Lachlan | 10/10 | 994 days | 44% |
| DBennie | 8/10 | 1025 days | 41% |
| Pond | 8/10 | 1025 days | 41% |
| Miemil | 10/10 | 1025 days | 42% |
| Ross Moles | 9/10 | 1055 days | 38% |
| Charlie | 9/10 | 1055 days | 38% |
| Courtney Gearhart | 3/10 | 1114 days | 18% |
| Arie | 6/10 | 1114 days | 29% |
| Haze | 8/10 | 1114 days | 33% |
| Nicole | 9/10 | 1176 days | 29% |
| Amy Shoemake | 10/10 | 1176 days | 29% |
| Lara | 10/10 | 1237 days | 25% |
| Hannah and Matthew | 10/10 | 1298 days | 21% |
| Darrell | 10/10 | 1451 days | 13% |
| AMR | 10/10 | 1541 days | 10% |
| Emma | 10/10 | 1844 days | 5% |
| Lisa | 2/10 | 1875 days | 2% |
| Ying | 9/10 | 1997 days | 5% |
| Liz Wade | 6/10 | 2209 days | 4% |
| Niko Schachner | 10/10 | 2240 days | 4% |
| Jenny | 9/10 | 2302 days | 4% |
| Becca | 9/10 | 2455 days | 4% |
| Margie | 8/10 | 2637 days | 3% |
| Ella | 9/10 | 2851 days | 3% |
| Bex & Jake | 9/10 | 2851 days | 3% |
| JAMES FRANCO | 1/10 | 2881 days | 1% |
| keyslayer | 5/10 | 2881 days | 2% |
| Bailey Dunne | 10/10 | 2912 days | 3% |
| Benn | 9/10 | 2912 days | 3% |
| Patricia Stitchbury | 4/10 | 2939 days | 2% |
| Eversons | 8/10 | 2940 days | 3% |
| Keith Salway | 9/10 | 2951 days | 2% |
| Jan Schreuder | 9/10 | 2953 days | 3% |
| Kelly Zappia | 3/10 | 3070 days | 1% |
| Madelyn Fagerman | 10/10 | 3233 days | 2% |
| Maud Fredrikze | 9/10 | 3313 days | 2% |
| Aimee Theobald | 10/10 | 3366 days | 2% |
| Mallory Lopez | 8/10 | 3645 days | 1% |
| Gabor Kabacs | 9/10 | 3653 days | 1% |
| Sven Hasselberger | 8/10 | 3683 days | 1% |
| Lesa Price | 8/10 | 3792 days | 1% |
| Kate L | 10/10 | 3885 days | 1% |
| Nyla and Alan Ramsay | 10/10 | 4007 days | 1% |
| Isabel Seadon | 3/10 | 4030 days | 0% |
| Jurgen Moors | 6/10 | 4052 days | 1% |
| Stefanie Feldman | 7/10 | 4055 days | 1% |
| Bert Snel | 7/10 | 4097 days | 0% |
| David Cowling | 9/10 | 4117 days | 0% |
| John K | 9/10 | 4127 days | 0% |
| SUE COLEMAN | 8/10 | 4127 days | 0% |
| Gillian Scott | 7/10 | 4371 days | 0% |
| Andy Karl | 8/10 | 4432 days | 1% |
| catherine welsh | 7/10 | 4432 days | 1% |
| Paul Wood | 9/10 | 4463 days | 1% |
| andrewmh | 9/10 | 4463 days | 1% |
| Nigel & Annie Dale | 9/10 | 4493 days | 1% |
| Kerri | 9/10 | 4554 days | 1% |
| ozelmer | 6/10 | 4554 days | 1% |
| Julian_ont | 10/10 | 4766 days | 1% |
| Lis Bon | 8/10 | 4797 days | 1% |
| Sandra and Thomas | 10/10 | 4816 days | 1% |
| Jan | 9/10 | 4816 days | 1% |
| Urs Kloter | 6/10 | 4819 days | 1% |
| Joanna | 10/10 | 4834 days | 1% |
| Esther Goh | 9/10 | 5042 days | 1% |
| Moni01 | 5/10 | 5072 days | 1% |
| Sander Heike | 7/10 | 5075 days | 1% |
| Harald | 10/10 | 5112 days | 1% |
| Inge & Erik | 9/10 | 5113 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5116 days | 1% |
| Schertenleib | 9/10 | 5119 days | 1% |
| Heewin Otten | 8/10 | 5125 days | 1% |
| Rocco Christian | 9/10 | 5126 days | 1% |
| mawueth | 9/10 | 5163 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5214 days | 1% |
| Sid | 7/10 | 5224 days | 1% |
| Res Kormann | 10/10 | 5427 days | 1% |
| angillie | 9/10 | 5438 days | 1% |
| Jon_and_Family | 9/10 | 5438 days | 1% |
| Brian & Di | 9/10 | 5451 days | 1% |
| Beat & Connie | 10/10 | 5463 days | 1% |
| Jacob Nube | 8/10 | 5465 days | 1% |
| Erland Ostberg | 3/10 | 5471 days | 0% |
| Rolf Homeyer | 5/10 | 5488 days | 1% |
| dollimyxture | 10/10 | 5559 days | 1% |
| Marie | 9/10 | 5803 days | 1% |
| Tony B | 5/10 | 5815 days | 1% |
| Helen T | 9/10 | 5829 days | 1% |
| Tony Geens | 8/10 | 5835 days | 1% |
| Natalie & Simon King | 8/10 | 5837 days | 1% |
| Henk | 7/10 | 5853 days | 1% |
| Emily Walters | 9/10 | 5860 days | 1% |
| Yvonne Ing | 9/10 | 5861 days | 1% |
| Marian Demients-deJongh | 9/10 | 5875 days | 1% |
| Hans Hoff | 9/10 | 5932 days | 1% |
| Gina Swindells | 10/10 | 5935 days | 1% |
| Katrin Wennin | 10/10 | 5935 days | 1% |
| Flavia Mionelli | 10/10 | 5936 days | 1% |
| Vicki Cashmore | 10/10 | 5936 days | 1% |
| Sara Reekmans | 9/10 | 5947 days | 1% |
| Kaye | 8/10 | 6168 days | 1% |
| JanL | 10/10 | 6168 days | 1% |
| ChrisD | 9/10 | 6184 days | 1% |
| GingerPrince | 9/10 | 6202 days | 1% |
| CarleyJ | 8/10 | 6202 days | 1% |
| Steven | 8/10 | 6202 days | 1% |
| RosC | 8/10 | 6203 days | 1% |
| Frank | 8/10 | 6211 days | 1% |
| Heath | 3/10 | 6213 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.02% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 1 day. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| … | … |
Balancing Adjustment
1.41% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.