Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
134 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 137 reviews. There are 134 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 134 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
28% |
| 9/10 | 44 |
|
33% |
| 8/10 | 25 |
|
19% |
| 7/10 | 9 |
|
7% |
| 6/10 | 6 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.84% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.84% and is based on 134 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 134 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.60%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Carol Seah | 6/10 | 39 days | 86% |
| Stephanie Hunt | 10/10 | 70 days | 100% |
| Robert Mallett | 10/10 | 70 days | 100% |
| Jayne Wright | 9/10 | 100 days | 99% |
| Malcolm Luscombe | 9/10 | 159 days | 98% |
| Marco Giusti | 7/10 | 159 days | 92% |
| O. Muenster | 10/10 | 159 days | 99% |
| Dionne Mooij | 10/10 | 159 days | 99% |
| Martin | 10/10 | 190 days | 98% |
| Janice Burton | 8/10 | 190 days | 96% |
| Charlie | 9/10 | 465 days | 87% |
| Dora | 10/10 | 524 days | 85% |
| Mark B | 10/10 | 524 days | 85% |
| Bailey Adamo | 8/10 | 586 days | 79% |
| Sue Peggs | 9/10 | 616 days | 78% |
| Anaïs | 9/10 | 647 days | 76% |
| Aoife | 9/10 | 647 days | 76% |
| KnP | 10/10 | 739 days | 69% |
| Fabienne | 9/10 | 861 days | 57% |
| Pauline | 7/10 | 890 days | 51% |
| Wil | 8/10 | 952 days | 48% |
| Chris Ellis | 3/10 | 952 days | 26% |
| Eugenie van der Heijden | 8/10 | 982 days | 45% |
| Christian Geiling | 10/10 | 1013 days | 43% |
| Marie Perret | 10/10 | 1043 days | 40% |
| Lachlan | 10/10 | 1135 days | 32% |
| DBennie | 8/10 | 1166 days | 29% |
| Pond | 8/10 | 1166 days | 29% |
| Miemil | 10/10 | 1166 days | 30% |
| Ross Moles | 9/10 | 1196 days | 27% |
| Charlie | 9/10 | 1196 days | 27% |
| Courtney Gearhart | 3/10 | 1255 days | 13% |
| Arie | 6/10 | 1255 days | 20% |
| Haze | 8/10 | 1255 days | 23% |
| Nicole | 9/10 | 1317 days | 19% |
| Amy Shoemake | 10/10 | 1317 days | 20% |
| Lara | 10/10 | 1378 days | 16% |
| Hannah and Matthew | 10/10 | 1439 days | 13% |
| Darrell | 10/10 | 1592 days | 8% |
| AMR | 10/10 | 1682 days | 6% |
| Emma | 10/10 | 1985 days | 4% |
| Lisa | 2/10 | 2016 days | 2% |
| Ying | 9/10 | 2138 days | 4% |
| Liz Wade | 6/10 | 2350 days | 3% |
| Niko Schachner | 10/10 | 2381 days | 4% |
| Jenny | 9/10 | 2443 days | 4% |
| Becca | 9/10 | 2596 days | 3% |
| Margie | 8/10 | 2778 days | 3% |
| Ella | 9/10 | 2992 days | 2% |
| Bex & Jake | 9/10 | 2992 days | 2% |
| JAMES FRANCO | 1/10 | 3022 days | 1% |
| keyslayer | 5/10 | 3022 days | 2% |
| Bailey Dunne | 10/10 | 3053 days | 2% |
| Benn | 9/10 | 3053 days | 2% |
| Patricia Stitchbury | 4/10 | 3080 days | 1% |
| Eversons | 8/10 | 3081 days | 2% |
| Keith Salway | 9/10 | 3092 days | 2% |
| Jan Schreuder | 9/10 | 3094 days | 2% |
| Kelly Zappia | 3/10 | 3211 days | 1% |
| Madelyn Fagerman | 10/10 | 3374 days | 2% |
| Maud Fredrikze | 9/10 | 3454 days | 2% |
| Aimee Theobald | 10/10 | 3507 days | 2% |
| Mallory Lopez | 8/10 | 3786 days | 1% |
| Gabor Kabacs | 9/10 | 3794 days | 1% |
| Sven Hasselberger | 8/10 | 3824 days | 1% |
| Lesa Price | 8/10 | 3933 days | 1% |
| Kate L | 10/10 | 4026 days | 0% |
| Nyla and Alan Ramsay | 10/10 | 4148 days | 0% |
| Isabel Seadon | 3/10 | 4171 days | 0% |
| Jurgen Moors | 6/10 | 4193 days | 0% |
| Stefanie Feldman | 7/10 | 4196 days | 0% |
| Bert Snel | 7/10 | 4238 days | 0% |
| David Cowling | 9/10 | 4258 days | 0% |
| John K | 9/10 | 4268 days | 0% |
| SUE COLEMAN | 8/10 | 4268 days | 0% |
| Gillian Scott | 7/10 | 4512 days | 1% |
| Andy Karl | 8/10 | 4573 days | 1% |
| catherine welsh | 7/10 | 4573 days | 1% |
| Paul Wood | 9/10 | 4604 days | 1% |
| andrewmh | 9/10 | 4604 days | 1% |
| Nigel & Annie Dale | 9/10 | 4634 days | 1% |
| Kerri | 9/10 | 4695 days | 1% |
| ozelmer | 6/10 | 4695 days | 1% |
| Julian_ont | 10/10 | 4907 days | 1% |
| Lis Bon | 8/10 | 4938 days | 1% |
| Sandra and Thomas | 10/10 | 4957 days | 1% |
| Jan | 9/10 | 4957 days | 1% |
| Urs Kloter | 6/10 | 4960 days | 1% |
| Joanna | 10/10 | 4975 days | 1% |
| Esther Goh | 9/10 | 5183 days | 1% |
| Moni01 | 5/10 | 5213 days | 1% |
| Sander Heike | 7/10 | 5216 days | 1% |
| Harald | 10/10 | 5253 days | 1% |
| Inge & Erik | 9/10 | 5254 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5257 days | 1% |
| Schertenleib | 9/10 | 5260 days | 1% |
| Heewin Otten | 8/10 | 5266 days | 1% |
| Rocco Christian | 9/10 | 5267 days | 1% |
| mawueth | 9/10 | 5304 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5355 days | 1% |
| Sid | 7/10 | 5365 days | 1% |
| Res Kormann | 10/10 | 5568 days | 1% |
| angillie | 9/10 | 5579 days | 1% |
| Jon_and_Family | 9/10 | 5579 days | 1% |
| Brian & Di | 9/10 | 5592 days | 1% |
| Beat & Connie | 10/10 | 5604 days | 1% |
| Jacob Nube | 8/10 | 5606 days | 1% |
| Erland Ostberg | 3/10 | 5612 days | 0% |
| Rolf Homeyer | 5/10 | 5629 days | 0% |
| dollimyxture | 10/10 | 5700 days | 1% |
| Marie | 9/10 | 5944 days | 1% |
| Tony B | 5/10 | 5956 days | 0% |
| Helen T | 9/10 | 5970 days | 1% |
| Tony Geens | 8/10 | 5976 days | 1% |
| Natalie & Simon King | 8/10 | 5978 days | 1% |
| Henk | 7/10 | 5994 days | 1% |
| Emily Walters | 9/10 | 6001 days | 1% |
| Yvonne Ing | 9/10 | 6002 days | 1% |
| Marian Demients-deJongh | 9/10 | 6016 days | 1% |
| Hans Hoff | 9/10 | 6073 days | 1% |
| Gina Swindells | 10/10 | 6076 days | 1% |
| Katrin Wennin | 10/10 | 6076 days | 1% |
| Flavia Mionelli | 10/10 | 6077 days | 1% |
| Vicki Cashmore | 10/10 | 6077 days | 1% |
| Sara Reekmans | 9/10 | 6088 days | 1% |
| Kaye | 8/10 | 6309 days | 1% |
| JanL | 10/10 | 6309 days | 1% |
| ChrisD | 9/10 | 6325 days | 1% |
| GingerPrince | 9/10 | 6343 days | 1% |
| CarleyJ | 8/10 | 6343 days | 1% |
| Steven | 8/10 | 6343 days | 1% |
| RosC | 8/10 | 6344 days | 1% |
| Frank | 8/10 | 6352 days | 1% |
| Heath | 3/10 | 6354 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.24% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 24 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 21 | -0.21% |
| 22 | -0.22% |
| 23 | -0.23% |
| 24 | -0.24% |
| 25 | -0.25% |
| 26 | -0.26% |
| 27 | -0.27% |
| … | … |
Balancing Adjustment
1.24% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.