G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
124 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 128 reviews. There are 124 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 124 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
26% |
| 9/10 | 42 |
|
34% |
| 8/10 | 24 |
|
19% |
| 7/10 | 8 |
|
6% |
| 6/10 | 5 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.34% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.34% and is based on 124 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 124 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.70%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Charlie | 9/10 | 284 days | 100% |
| Dora | 10/10 | 343 days | 99% |
| Mark B | 10/10 | 343 days | 99% |
| Bailey Adamo | 8/10 | 405 days | 94% |
| Sue Peggs | 9/10 | 435 days | 94% |
| Anaïs | 9/10 | 466 days | 92% |
| Aoife | 9/10 | 466 days | 92% |
| KnP | 10/10 | 558 days | 87% |
| Fabienne | 9/10 | 680 days | 77% |
| Pauline | 7/10 | 709 days | 70% |
| Wil | 8/10 | 771 days | 69% |
| Chris Ellis | 3/10 | 771 days | 38% |
| Eugenie van der Heijden | 8/10 | 801 days | 66% |
| Christian Geiling | 10/10 | 832 days | 64% |
| Marie Perret | 10/10 | 862 days | 61% |
| Lachlan | 10/10 | 954 days | 51% |
| DBennie | 8/10 | 985 days | 47% |
| Pond | 8/10 | 985 days | 47% |
| Miemil | 10/10 | 985 days | 48% |
| Ross Moles | 9/10 | 1015 days | 44% |
| Charlie | 9/10 | 1015 days | 44% |
| Courtney Gearhart | 3/10 | 1074 days | 21% |
| Arie | 6/10 | 1074 days | 34% |
| Haze | 8/10 | 1074 days | 39% |
| Nicole | 9/10 | 1136 days | 34% |
| Amy Shoemake | 10/10 | 1136 days | 34% |
| Lara | 10/10 | 1197 days | 29% |
| Hannah and Matthew | 10/10 | 1258 days | 25% |
| Darrell | 10/10 | 1411 days | 16% |
| AMR | 10/10 | 1501 days | 12% |
| Emma | 10/10 | 1804 days | 5% |
| Lisa | 2/10 | 1835 days | 2% |
| Ying | 9/10 | 1957 days | 5% |
| Liz Wade | 6/10 | 2169 days | 4% |
| Niko Schachner | 10/10 | 2200 days | 4% |
| Jenny | 9/10 | 2262 days | 4% |
| Becca | 9/10 | 2415 days | 4% |
| Margie | 8/10 | 2597 days | 4% |
| Ella | 9/10 | 2811 days | 3% |
| Bex & Jake | 9/10 | 2811 days | 3% |
| JAMES FRANCO | 1/10 | 2841 days | 1% |
| keyslayer | 5/10 | 2841 days | 2% |
| Bailey Dunne | 10/10 | 2872 days | 3% |
| Benn | 9/10 | 2872 days | 3% |
| Patricia Stitchbury | 4/10 | 2899 days | 2% |
| Eversons | 8/10 | 2900 days | 3% |
| Keith Salway | 9/10 | 2911 days | 3% |
| Jan Schreuder | 9/10 | 2913 days | 3% |
| Kelly Zappia | 3/10 | 3030 days | 1% |
| Madelyn Fagerman | 10/10 | 3193 days | 2% |
| Maud Fredrikze | 9/10 | 3273 days | 2% |
| Aimee Theobald | 10/10 | 3326 days | 2% |
| Mallory Lopez | 8/10 | 3605 days | 1% |
| Gabor Kabacs | 9/10 | 3613 days | 1% |
| Sven Hasselberger | 8/10 | 3643 days | 1% |
| Lesa Price | 8/10 | 3752 days | 1% |
| Kate L | 10/10 | 3845 days | 1% |
| Nyla and Alan Ramsay | 10/10 | 3967 days | 1% |
| Isabel Seadon | 3/10 | 3990 days | 0% |
| Jurgen Moors | 6/10 | 4012 days | 1% |
| Stefanie Feldman | 7/10 | 4015 days | 1% |
| Bert Snel | 7/10 | 4057 days | 1% |
| David Cowling | 9/10 | 4077 days | 1% |
| John K | 9/10 | 4087 days | 1% |
| SUE COLEMAN | 8/10 | 4087 days | 1% |
| Gillian Scott | 7/10 | 4331 days | 0% |
| Andy Karl | 8/10 | 4392 days | 1% |
| catherine welsh | 7/10 | 4392 days | 1% |
| Paul Wood | 9/10 | 4423 days | 1% |
| andrewmh | 9/10 | 4423 days | 1% |
| Nigel & Annie Dale | 9/10 | 4453 days | 1% |
| Kerri | 9/10 | 4514 days | 1% |
| ozelmer | 6/10 | 4514 days | 1% |
| Julian_ont | 10/10 | 4726 days | 1% |
| Lis Bon | 8/10 | 4757 days | 1% |
| Sandra and Thomas | 10/10 | 4776 days | 1% |
| Jan | 9/10 | 4776 days | 1% |
| Urs Kloter | 6/10 | 4779 days | 1% |
| Joanna | 10/10 | 4794 days | 1% |
| Esther Goh | 9/10 | 5002 days | 1% |
| Moni01 | 5/10 | 5032 days | 1% |
| Sander Heike | 7/10 | 5035 days | 1% |
| Harald | 10/10 | 5072 days | 1% |
| Inge & Erik | 9/10 | 5073 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5076 days | 1% |
| Schertenleib | 9/10 | 5079 days | 1% |
| Heewin Otten | 8/10 | 5085 days | 1% |
| Rocco Christian | 9/10 | 5086 days | 1% |
| mawueth | 9/10 | 5123 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5174 days | 1% |
| Sid | 7/10 | 5184 days | 1% |
| Res Kormann | 10/10 | 5387 days | 1% |
| angillie | 9/10 | 5398 days | 1% |
| Jon_and_Family | 9/10 | 5398 days | 1% |
| Brian & Di | 9/10 | 5411 days | 1% |
| Beat & Connie | 10/10 | 5423 days | 1% |
| Jacob Nube | 8/10 | 5425 days | 1% |
| Erland Ostberg | 3/10 | 5431 days | 0% |
| Rolf Homeyer | 5/10 | 5448 days | 1% |
| dollimyxture | 10/10 | 5519 days | 1% |
| Marie | 9/10 | 5763 days | 1% |
| Tony B | 5/10 | 5775 days | 1% |
| Helen T | 9/10 | 5789 days | 1% |
| Tony Geens | 8/10 | 5795 days | 1% |
| Natalie & Simon King | 8/10 | 5797 days | 1% |
| Henk | 7/10 | 5813 days | 1% |
| Emily Walters | 9/10 | 5820 days | 1% |
| Yvonne Ing | 9/10 | 5821 days | 1% |
| Marian Demients-deJongh | 9/10 | 5835 days | 1% |
| Hans Hoff | 9/10 | 5892 days | 1% |
| Gina Swindells | 10/10 | 5895 days | 1% |
| Katrin Wennin | 10/10 | 5895 days | 1% |
| Flavia Mionelli | 10/10 | 5896 days | 1% |
| Vicki Cashmore | 10/10 | 5896 days | 1% |
| Sara Reekmans | 9/10 | 5907 days | 1% |
| Kaye | 8/10 | 6128 days | 1% |
| JanL | 10/10 | 6128 days | 1% |
| ChrisD | 9/10 | 6144 days | 1% |
| GingerPrince | 9/10 | 6162 days | 1% |
| CarleyJ | 8/10 | 6162 days | 1% |
| Steven | 8/10 | 6162 days | 1% |
| RosC | 8/10 | 6163 days | 1% |
| Frank | 8/10 | 6171 days | 1% |
| Heath | 3/10 | 6173 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
2.10% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.