G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
134 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 137 reviews. There are 134 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 134 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
28% |
| 9/10 | 44 |
|
33% |
| 8/10 | 25 |
|
19% |
| 7/10 | 9 |
|
7% |
| 6/10 | 6 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.84% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.84% and is based on 134 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 134 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.76%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Carol Seah | 6/10 | 141 days | 87% |
| Stephanie Hunt | 10/10 | 172 days | 100% |
| Robert Mallett | 10/10 | 172 days | 100% |
| Jayne Wright | 9/10 | 202 days | 98% |
| Malcolm Luscombe | 9/10 | 261 days | 97% |
| Marco Giusti | 7/10 | 261 days | 91% |
| O. Muenster | 10/10 | 261 days | 98% |
| Dionne Mooij | 10/10 | 261 days | 98% |
| Martin | 10/10 | 292 days | 97% |
| Janice Burton | 8/10 | 292 days | 95% |
| Charlie | 9/10 | 567 days | 82% |
| Dora | 10/10 | 626 days | 79% |
| Mark B | 10/10 | 626 days | 79% |
| Bailey Adamo | 8/10 | 688 days | 73% |
| Sue Peggs | 9/10 | 718 days | 71% |
| Anaïs | 9/10 | 749 days | 68% |
| Aoife | 9/10 | 749 days | 68% |
| KnP | 10/10 | 841 days | 61% |
| Fabienne | 9/10 | 963 days | 48% |
| Pauline | 7/10 | 992 days | 42% |
| Wil | 8/10 | 1054 days | 39% |
| Chris Ellis | 3/10 | 1054 days | 22% |
| Eugenie van der Heijden | 8/10 | 1084 days | 36% |
| Christian Geiling | 10/10 | 1115 days | 34% |
| Marie Perret | 10/10 | 1145 days | 32% |
| Lachlan | 10/10 | 1237 days | 25% |
| DBennie | 8/10 | 1268 days | 23% |
| Pond | 8/10 | 1268 days | 23% |
| Miemil | 10/10 | 1268 days | 23% |
| Ross Moles | 9/10 | 1298 days | 21% |
| Charlie | 9/10 | 1298 days | 21% |
| Courtney Gearhart | 3/10 | 1357 days | 10% |
| Arie | 6/10 | 1357 days | 15% |
| Haze | 8/10 | 1357 days | 17% |
| Nicole | 9/10 | 1419 days | 14% |
| Amy Shoemake | 10/10 | 1419 days | 15% |
| Lara | 10/10 | 1480 days | 12% |
| Hannah and Matthew | 10/10 | 1541 days | 10% |
| Darrell | 10/10 | 1694 days | 6% |
| AMR | 10/10 | 1784 days | 5% |
| Emma | 10/10 | 2087 days | 5% |
| Lisa | 2/10 | 2118 days | 2% |
| Ying | 9/10 | 2240 days | 4% |
| Liz Wade | 6/10 | 2452 days | 3% |
| Niko Schachner | 10/10 | 2483 days | 4% |
| Jenny | 9/10 | 2545 days | 4% |
| Becca | 9/10 | 2698 days | 3% |
| Margie | 8/10 | 2880 days | 3% |
| Ella | 9/10 | 3094 days | 3% |
| Bex & Jake | 9/10 | 3094 days | 3% |
| JAMES FRANCO | 1/10 | 3124 days | 1% |
| keyslayer | 5/10 | 3124 days | 2% |
| Bailey Dunne | 10/10 | 3155 days | 2% |
| Benn | 9/10 | 3155 days | 2% |
| Patricia Stitchbury | 4/10 | 3182 days | 1% |
| Eversons | 8/10 | 3183 days | 2% |
| Keith Salway | 9/10 | 3194 days | 2% |
| Jan Schreuder | 9/10 | 3196 days | 2% |
| Kelly Zappia | 3/10 | 3313 days | 1% |
| Madelyn Fagerman | 10/10 | 3476 days | 2% |
| Maud Fredrikze | 9/10 | 3556 days | 2% |
| Aimee Theobald | 10/10 | 3609 days | 2% |
| Mallory Lopez | 8/10 | 3888 days | 1% |
| Gabor Kabacs | 9/10 | 3896 days | 1% |
| Sven Hasselberger | 8/10 | 3926 days | 1% |
| Lesa Price | 8/10 | 4035 days | 1% |
| Kate L | 10/10 | 4128 days | 0% |
| Nyla and Alan Ramsay | 10/10 | 4250 days | 0% |
| Isabel Seadon | 3/10 | 4273 days | 0% |
| Jurgen Moors | 6/10 | 4295 days | 0% |
| Stefanie Feldman | 7/10 | 4298 days | 0% |
| Bert Snel | 7/10 | 4340 days | 0% |
| David Cowling | 9/10 | 4360 days | 0% |
| John K | 9/10 | 4370 days | 0% |
| SUE COLEMAN | 8/10 | 4370 days | 0% |
| Gillian Scott | 7/10 | 4614 days | 1% |
| Andy Karl | 8/10 | 4675 days | 1% |
| catherine welsh | 7/10 | 4675 days | 1% |
| Paul Wood | 9/10 | 4706 days | 1% |
| andrewmh | 9/10 | 4706 days | 1% |
| Nigel & Annie Dale | 9/10 | 4736 days | 1% |
| Kerri | 9/10 | 4797 days | 1% |
| ozelmer | 6/10 | 4797 days | 1% |
| Julian_ont | 10/10 | 5009 days | 1% |
| Lis Bon | 8/10 | 5040 days | 1% |
| Sandra and Thomas | 10/10 | 5059 days | 1% |
| Jan | 9/10 | 5059 days | 1% |
| Urs Kloter | 6/10 | 5062 days | 1% |
| Joanna | 10/10 | 5077 days | 1% |
| Esther Goh | 9/10 | 5285 days | 1% |
| Moni01 | 5/10 | 5315 days | 1% |
| Sander Heike | 7/10 | 5318 days | 1% |
| Harald | 10/10 | 5355 days | 1% |
| Inge & Erik | 9/10 | 5356 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5359 days | 1% |
| Schertenleib | 9/10 | 5362 days | 1% |
| Heewin Otten | 8/10 | 5368 days | 1% |
| Rocco Christian | 9/10 | 5369 days | 1% |
| mawueth | 9/10 | 5406 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5457 days | 1% |
| Sid | 7/10 | 5467 days | 1% |
| Res Kormann | 10/10 | 5670 days | 1% |
| angillie | 9/10 | 5681 days | 1% |
| Jon_and_Family | 9/10 | 5681 days | 1% |
| Brian & Di | 9/10 | 5694 days | 1% |
| Beat & Connie | 10/10 | 5706 days | 1% |
| Jacob Nube | 8/10 | 5708 days | 1% |
| Erland Ostberg | 3/10 | 5714 days | 0% |
| Rolf Homeyer | 5/10 | 5731 days | 1% |
| dollimyxture | 10/10 | 5802 days | 1% |
| Marie | 9/10 | 6046 days | 1% |
| Tony B | 5/10 | 6058 days | 1% |
| Helen T | 9/10 | 6072 days | 1% |
| Tony Geens | 8/10 | 6078 days | 1% |
| Natalie & Simon King | 8/10 | 6080 days | 1% |
| Henk | 7/10 | 6096 days | 1% |
| Emily Walters | 9/10 | 6103 days | 1% |
| Yvonne Ing | 9/10 | 6104 days | 1% |
| Marian Demients-deJongh | 9/10 | 6118 days | 1% |
| Hans Hoff | 9/10 | 6175 days | 1% |
| Gina Swindells | 10/10 | 6178 days | 1% |
| Katrin Wennin | 10/10 | 6178 days | 1% |
| Flavia Mionelli | 10/10 | 6179 days | 1% |
| Vicki Cashmore | 10/10 | 6179 days | 1% |
| Sara Reekmans | 9/10 | 6190 days | 1% |
| Kaye | 8/10 | 6411 days | 1% |
| JanL | 10/10 | 6411 days | 1% |
| ChrisD | 9/10 | 6427 days | 1% |
| GingerPrince | 9/10 | 6445 days | 1% |
| CarleyJ | 8/10 | 6445 days | 1% |
| Steven | 8/10 | 6445 days | 1% |
| RosC | 8/10 | 6446 days | 1% |
| Frank | 8/10 | 6454 days | 1% |
| Heath | 3/10 | 6456 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.30% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 126 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 123 | -2.25% |
| 124 | -2.27% |
| 125 | -2.29% |
| 126 | -2.30% |
| 127 | -2.32% |
| 128 | -2.34% |
| 129 | -2.36% |
| … | … |
Balancing Adjustment
1.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.