G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
134 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 137 reviews. There are 134 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 134 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
28% |
| 9/10 | 44 |
|
33% |
| 8/10 | 25 |
|
19% |
| 7/10 | 9 |
|
7% |
| 6/10 | 6 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.84% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.84% and is based on 134 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 134 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Carol Seah | 6/10 | 120 days | 87% |
| Stephanie Hunt | 10/10 | 151 days | 100% |
| Robert Mallett | 10/10 | 151 days | 100% |
| Jayne Wright | 9/10 | 182 days | 98% |
| Malcolm Luscombe | 9/10 | 241 days | 97% |
| Marco Giusti | 7/10 | 241 days | 91% |
| O. Muenster | 10/10 | 241 days | 98% |
| Dionne Mooij | 10/10 | 241 days | 98% |
| Martin | 10/10 | 272 days | 97% |
| Janice Burton | 8/10 | 272 days | 95% |
| Charlie | 9/10 | 547 days | 83% |
| Dora | 10/10 | 606 days | 80% |
| Mark B | 10/10 | 606 days | 80% |
| Bailey Adamo | 8/10 | 668 days | 74% |
| Sue Peggs | 9/10 | 698 days | 72% |
| Anaïs | 9/10 | 729 days | 70% |
| Aoife | 9/10 | 729 days | 70% |
| KnP | 10/10 | 820 days | 62% |
| Fabienne | 9/10 | 943 days | 50% |
| Pauline | 7/10 | 972 days | 44% |
| Wil | 8/10 | 1034 days | 40% |
| Chris Ellis | 3/10 | 1034 days | 22% |
| Eugenie van der Heijden | 8/10 | 1064 days | 38% |
| Christian Geiling | 10/10 | 1095 days | 36% |
| Marie Perret | 10/10 | 1124 days | 33% |
| Lachlan | 10/10 | 1216 days | 26% |
| DBennie | 8/10 | 1247 days | 24% |
| Pond | 8/10 | 1247 days | 24% |
| Miemil | 10/10 | 1247 days | 24% |
| Ross Moles | 9/10 | 1278 days | 22% |
| Charlie | 9/10 | 1278 days | 22% |
| Courtney Gearhart | 3/10 | 1337 days | 10% |
| Arie | 6/10 | 1337 days | 16% |
| Haze | 8/10 | 1337 days | 18% |
| Nicole | 9/10 | 1399 days | 15% |
| Amy Shoemake | 10/10 | 1399 days | 16% |
| Lara | 10/10 | 1460 days | 13% |
| Hannah and Matthew | 10/10 | 1520 days | 10% |
| Darrell | 10/10 | 1674 days | 6% |
| AMR | 10/10 | 1764 days | 5% |
| Emma | 10/10 | 2067 days | 5% |
| Lisa | 2/10 | 2098 days | 2% |
| Ying | 9/10 | 2219 days | 4% |
| Liz Wade | 6/10 | 2432 days | 3% |
| Niko Schachner | 10/10 | 2463 days | 4% |
| Jenny | 9/10 | 2525 days | 4% |
| Becca | 9/10 | 2677 days | 3% |
| Margie | 8/10 | 2860 days | 3% |
| Ella | 9/10 | 3073 days | 3% |
| Bex & Jake | 9/10 | 3073 days | 3% |
| JAMES FRANCO | 1/10 | 3104 days | 1% |
| keyslayer | 5/10 | 3104 days | 2% |
| Bailey Dunne | 10/10 | 3135 days | 2% |
| Benn | 9/10 | 3135 days | 2% |
| Patricia Stitchbury | 4/10 | 3162 days | 1% |
| Eversons | 8/10 | 3163 days | 2% |
| Keith Salway | 9/10 | 3174 days | 2% |
| Jan Schreuder | 9/10 | 3176 days | 2% |
| Kelly Zappia | 3/10 | 3292 days | 1% |
| Madelyn Fagerman | 10/10 | 3455 days | 2% |
| Maud Fredrikze | 9/10 | 3536 days | 2% |
| Aimee Theobald | 10/10 | 3589 days | 2% |
| Mallory Lopez | 8/10 | 3868 days | 1% |
| Gabor Kabacs | 9/10 | 3876 days | 1% |
| Sven Hasselberger | 8/10 | 3906 days | 1% |
| Lesa Price | 8/10 | 4015 days | 1% |
| Kate L | 10/10 | 4108 days | 0% |
| Nyla and Alan Ramsay | 10/10 | 4230 days | 0% |
| Isabel Seadon | 3/10 | 4253 days | 0% |
| Jurgen Moors | 6/10 | 4275 days | 0% |
| Stefanie Feldman | 7/10 | 4278 days | 0% |
| Bert Snel | 7/10 | 4320 days | 0% |
| David Cowling | 9/10 | 4340 days | 0% |
| John K | 9/10 | 4350 days | 0% |
| SUE COLEMAN | 8/10 | 4350 days | 0% |
| Gillian Scott | 7/10 | 4594 days | 1% |
| Andy Karl | 8/10 | 4655 days | 1% |
| catherine welsh | 7/10 | 4655 days | 1% |
| Paul Wood | 9/10 | 4686 days | 1% |
| andrewmh | 9/10 | 4686 days | 1% |
| Nigel & Annie Dale | 9/10 | 4716 days | 1% |
| Kerri | 9/10 | 4776 days | 1% |
| ozelmer | 6/10 | 4776 days | 1% |
| Julian_ont | 10/10 | 4989 days | 1% |
| Lis Bon | 8/10 | 5020 days | 1% |
| Sandra and Thomas | 10/10 | 5039 days | 1% |
| Jan | 9/10 | 5039 days | 1% |
| Urs Kloter | 6/10 | 5042 days | 1% |
| Joanna | 10/10 | 5057 days | 1% |
| Esther Goh | 9/10 | 5264 days | 1% |
| Moni01 | 5/10 | 5295 days | 1% |
| Sander Heike | 7/10 | 5298 days | 1% |
| Harald | 10/10 | 5335 days | 1% |
| Inge & Erik | 9/10 | 5336 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5339 days | 1% |
| Schertenleib | 9/10 | 5342 days | 1% |
| Heewin Otten | 8/10 | 5348 days | 1% |
| Rocco Christian | 9/10 | 5349 days | 1% |
| mawueth | 9/10 | 5386 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5437 days | 1% |
| Sid | 7/10 | 5447 days | 1% |
| Res Kormann | 10/10 | 5649 days | 1% |
| angillie | 9/10 | 5661 days | 1% |
| Jon_and_Family | 9/10 | 5661 days | 1% |
| Brian & Di | 9/10 | 5674 days | 1% |
| Beat & Connie | 10/10 | 5686 days | 1% |
| Jacob Nube | 8/10 | 5688 days | 1% |
| Erland Ostberg | 3/10 | 5694 days | 0% |
| Rolf Homeyer | 5/10 | 5711 days | 1% |
| dollimyxture | 10/10 | 5782 days | 1% |
| Marie | 9/10 | 6026 days | 1% |
| Tony B | 5/10 | 6038 days | 1% |
| Helen T | 9/10 | 6052 days | 1% |
| Tony Geens | 8/10 | 6058 days | 1% |
| Natalie & Simon King | 8/10 | 6060 days | 1% |
| Henk | 7/10 | 6076 days | 1% |
| Emily Walters | 9/10 | 6083 days | 1% |
| Yvonne Ing | 9/10 | 6084 days | 1% |
| Marian Demients-deJongh | 9/10 | 6098 days | 1% |
| Hans Hoff | 9/10 | 6155 days | 1% |
| Gina Swindells | 10/10 | 6158 days | 1% |
| Katrin Wennin | 10/10 | 6158 days | 1% |
| Flavia Mionelli | 10/10 | 6159 days | 1% |
| Vicki Cashmore | 10/10 | 6159 days | 1% |
| Sara Reekmans | 9/10 | 6170 days | 1% |
| Kaye | 8/10 | 6391 days | 1% |
| JanL | 10/10 | 6391 days | 1% |
| ChrisD | 9/10 | 6407 days | 1% |
| GingerPrince | 9/10 | 6425 days | 1% |
| CarleyJ | 8/10 | 6425 days | 1% |
| Steven | 8/10 | 6425 days | 1% |
| RosC | 8/10 | 6426 days | 1% |
| Frank | 8/10 | 6434 days | 1% |
| Heath | 3/10 | 6436 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.72% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 68 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 106 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 103 | -1.67% |
| 104 | -1.69% |
| 105 | -1.71% |
| 106 | -1.72% |
| 107 | -1.74% |
| 108 | -1.76% |
| 109 | -1.77% |
| … | … |
Balancing Adjustment
1.45% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.