G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
134 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 137 reviews. There are 134 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 134 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
28% |
| 9/10 | 44 |
|
33% |
| 8/10 | 25 |
|
19% |
| 7/10 | 9 |
|
7% |
| 6/10 | 6 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.84% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.84% and is based on 134 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 134 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.57%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Carol Seah | 6/10 | 20 days | 86% |
| Stephanie Hunt | 10/10 | 51 days | 100% |
| Robert Mallett | 10/10 | 51 days | 100% |
| Jayne Wright | 9/10 | 81 days | 99% |
| Malcolm Luscombe | 9/10 | 140 days | 98% |
| Marco Giusti | 7/10 | 140 days | 92% |
| O. Muenster | 10/10 | 140 days | 99% |
| Dionne Mooij | 10/10 | 140 days | 99% |
| Martin | 10/10 | 171 days | 98% |
| Janice Burton | 8/10 | 171 days | 97% |
| Charlie | 9/10 | 446 days | 88% |
| Dora | 10/10 | 505 days | 86% |
| Mark B | 10/10 | 505 days | 86% |
| Bailey Adamo | 8/10 | 567 days | 80% |
| Sue Peggs | 9/10 | 597 days | 79% |
| Anaïs | 9/10 | 628 days | 77% |
| Aoife | 9/10 | 628 days | 77% |
| KnP | 10/10 | 720 days | 70% |
| Fabienne | 9/10 | 842 days | 59% |
| Pauline | 7/10 | 871 days | 53% |
| Wil | 8/10 | 933 days | 49% |
| Chris Ellis | 3/10 | 933 days | 27% |
| Eugenie van der Heijden | 8/10 | 963 days | 46% |
| Christian Geiling | 10/10 | 994 days | 44% |
| Marie Perret | 10/10 | 1024 days | 42% |
| Lachlan | 10/10 | 1116 days | 34% |
| DBennie | 8/10 | 1147 days | 30% |
| Pond | 8/10 | 1147 days | 30% |
| Miemil | 10/10 | 1147 days | 31% |
| Ross Moles | 9/10 | 1177 days | 29% |
| Charlie | 9/10 | 1177 days | 29% |
| Courtney Gearhart | 3/10 | 1236 days | 13% |
| Arie | 6/10 | 1236 days | 21% |
| Haze | 8/10 | 1236 days | 24% |
| Nicole | 9/10 | 1298 days | 20% |
| Amy Shoemake | 10/10 | 1298 days | 21% |
| Lara | 10/10 | 1359 days | 17% |
| Hannah and Matthew | 10/10 | 1420 days | 14% |
| Darrell | 10/10 | 1573 days | 8% |
| AMR | 10/10 | 1663 days | 6% |
| Emma | 10/10 | 1966 days | 4% |
| Lisa | 2/10 | 1997 days | 2% |
| Ying | 9/10 | 2119 days | 4% |
| Liz Wade | 6/10 | 2331 days | 3% |
| Niko Schachner | 10/10 | 2362 days | 4% |
| Jenny | 9/10 | 2424 days | 4% |
| Becca | 9/10 | 2577 days | 3% |
| Margie | 8/10 | 2759 days | 3% |
| Ella | 9/10 | 2973 days | 2% |
| Bex & Jake | 9/10 | 2973 days | 2% |
| JAMES FRANCO | 1/10 | 3003 days | 1% |
| keyslayer | 5/10 | 3003 days | 2% |
| Bailey Dunne | 10/10 | 3034 days | 2% |
| Benn | 9/10 | 3034 days | 2% |
| Patricia Stitchbury | 4/10 | 3061 days | 1% |
| Eversons | 8/10 | 3062 days | 2% |
| Keith Salway | 9/10 | 3073 days | 2% |
| Jan Schreuder | 9/10 | 3075 days | 2% |
| Kelly Zappia | 3/10 | 3192 days | 1% |
| Madelyn Fagerman | 10/10 | 3355 days | 2% |
| Maud Fredrikze | 9/10 | 3435 days | 2% |
| Aimee Theobald | 10/10 | 3488 days | 2% |
| Mallory Lopez | 8/10 | 3767 days | 1% |
| Gabor Kabacs | 9/10 | 3775 days | 1% |
| Sven Hasselberger | 8/10 | 3805 days | 1% |
| Lesa Price | 8/10 | 3914 days | 1% |
| Kate L | 10/10 | 4007 days | 0% |
| Nyla and Alan Ramsay | 10/10 | 4129 days | 0% |
| Isabel Seadon | 3/10 | 4152 days | 0% |
| Jurgen Moors | 6/10 | 4174 days | 0% |
| Stefanie Feldman | 7/10 | 4177 days | 0% |
| Bert Snel | 7/10 | 4219 days | 0% |
| David Cowling | 9/10 | 4239 days | 0% |
| John K | 9/10 | 4249 days | 0% |
| SUE COLEMAN | 8/10 | 4249 days | 0% |
| Gillian Scott | 7/10 | 4493 days | 1% |
| Andy Karl | 8/10 | 4554 days | 1% |
| catherine welsh | 7/10 | 4554 days | 1% |
| Paul Wood | 9/10 | 4585 days | 1% |
| andrewmh | 9/10 | 4585 days | 1% |
| Nigel & Annie Dale | 9/10 | 4615 days | 1% |
| Kerri | 9/10 | 4676 days | 1% |
| ozelmer | 6/10 | 4676 days | 1% |
| Julian_ont | 10/10 | 4888 days | 1% |
| Lis Bon | 8/10 | 4919 days | 1% |
| Sandra and Thomas | 10/10 | 4938 days | 1% |
| Jan | 9/10 | 4938 days | 1% |
| Urs Kloter | 6/10 | 4941 days | 1% |
| Joanna | 10/10 | 4956 days | 1% |
| Esther Goh | 9/10 | 5164 days | 1% |
| Moni01 | 5/10 | 5194 days | 1% |
| Sander Heike | 7/10 | 5197 days | 1% |
| Harald | 10/10 | 5234 days | 1% |
| Inge & Erik | 9/10 | 5235 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5238 days | 1% |
| Schertenleib | 9/10 | 5241 days | 1% |
| Heewin Otten | 8/10 | 5247 days | 1% |
| Rocco Christian | 9/10 | 5248 days | 1% |
| mawueth | 9/10 | 5285 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5336 days | 1% |
| Sid | 7/10 | 5346 days | 1% |
| Res Kormann | 10/10 | 5549 days | 1% |
| angillie | 9/10 | 5560 days | 1% |
| Jon_and_Family | 9/10 | 5560 days | 1% |
| Brian & Di | 9/10 | 5573 days | 1% |
| Beat & Connie | 10/10 | 5585 days | 1% |
| Jacob Nube | 8/10 | 5587 days | 1% |
| Erland Ostberg | 3/10 | 5593 days | 0% |
| Rolf Homeyer | 5/10 | 5610 days | 0% |
| dollimyxture | 10/10 | 5681 days | 1% |
| Marie | 9/10 | 5925 days | 1% |
| Tony B | 5/10 | 5937 days | 0% |
| Helen T | 9/10 | 5951 days | 1% |
| Tony Geens | 8/10 | 5957 days | 1% |
| Natalie & Simon King | 8/10 | 5959 days | 1% |
| Henk | 7/10 | 5975 days | 1% |
| Emily Walters | 9/10 | 5982 days | 1% |
| Yvonne Ing | 9/10 | 5983 days | 1% |
| Marian Demients-deJongh | 9/10 | 5997 days | 1% |
| Hans Hoff | 9/10 | 6054 days | 1% |
| Gina Swindells | 10/10 | 6057 days | 1% |
| Katrin Wennin | 10/10 | 6057 days | 1% |
| Flavia Mionelli | 10/10 | 6058 days | 1% |
| Vicki Cashmore | 10/10 | 6058 days | 1% |
| Sara Reekmans | 9/10 | 6069 days | 1% |
| Kaye | 8/10 | 6290 days | 1% |
| JanL | 10/10 | 6290 days | 1% |
| ChrisD | 9/10 | 6306 days | 1% |
| GingerPrince | 9/10 | 6324 days | 1% |
| CarleyJ | 8/10 | 6324 days | 1% |
| Steven | 8/10 | 6324 days | 1% |
| RosC | 8/10 | 6325 days | 1% |
| Frank | 8/10 | 6333 days | 1% |
| Heath | 3/10 | 6335 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 119 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 5 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 2 | -0.02% |
| 3 | -0.03% |
| 4 | -0.04% |
| 5 | -0.05% |
| 6 | -0.06% |
| 7 | -0.07% |
| 8 | -0.09% |
| … | … |
Balancing Adjustment
1.21% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.