Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
134 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 137 reviews. There are 134 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 134 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
28% |
| 9/10 | 44 |
|
33% |
| 8/10 | 25 |
|
19% |
| 7/10 | 9 |
|
7% |
| 6/10 | 6 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.84% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.84% and is based on 134 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 134 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.78%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Carol Seah | 6/10 | 160 days | 87% |
| Stephanie Hunt | 10/10 | 191 days | 100% |
| Robert Mallett | 10/10 | 191 days | 100% |
| Jayne Wright | 9/10 | 221 days | 98% |
| Malcolm Luscombe | 9/10 | 280 days | 97% |
| Marco Giusti | 7/10 | 280 days | 91% |
| O. Muenster | 10/10 | 280 days | 98% |
| Dionne Mooij | 10/10 | 280 days | 98% |
| Martin | 10/10 | 311 days | 96% |
| Janice Burton | 8/10 | 311 days | 95% |
| Charlie | 9/10 | 586 days | 81% |
| Dora | 10/10 | 645 days | 78% |
| Mark B | 10/10 | 645 days | 78% |
| Bailey Adamo | 8/10 | 707 days | 72% |
| Sue Peggs | 9/10 | 737 days | 70% |
| Anaïs | 9/10 | 768 days | 67% |
| Aoife | 9/10 | 768 days | 67% |
| KnP | 10/10 | 860 days | 59% |
| Fabienne | 9/10 | 982 days | 46% |
| Pauline | 7/10 | 1011 days | 41% |
| Wil | 8/10 | 1073 days | 37% |
| Chris Ellis | 3/10 | 1073 days | 21% |
| Eugenie van der Heijden | 8/10 | 1103 days | 35% |
| Christian Geiling | 10/10 | 1134 days | 33% |
| Marie Perret | 10/10 | 1164 days | 31% |
| Lachlan | 10/10 | 1256 days | 24% |
| DBennie | 8/10 | 1287 days | 22% |
| Pond | 8/10 | 1287 days | 22% |
| Miemil | 10/10 | 1287 days | 22% |
| Ross Moles | 9/10 | 1317 days | 20% |
| Charlie | 9/10 | 1317 days | 20% |
| Courtney Gearhart | 3/10 | 1376 days | 9% |
| Arie | 6/10 | 1376 days | 15% |
| Haze | 8/10 | 1376 days | 17% |
| Nicole | 9/10 | 1438 days | 14% |
| Amy Shoemake | 10/10 | 1438 days | 14% |
| Lara | 10/10 | 1499 days | 11% |
| Hannah and Matthew | 10/10 | 1560 days | 9% |
| Darrell | 10/10 | 1713 days | 6% |
| AMR | 10/10 | 1803 days | 5% |
| Emma | 10/10 | 2106 days | 5% |
| Lisa | 2/10 | 2137 days | 2% |
| Ying | 9/10 | 2259 days | 4% |
| Liz Wade | 6/10 | 2471 days | 3% |
| Niko Schachner | 10/10 | 2502 days | 4% |
| Jenny | 9/10 | 2564 days | 4% |
| Becca | 9/10 | 2717 days | 3% |
| Margie | 8/10 | 2899 days | 3% |
| Ella | 9/10 | 3113 days | 3% |
| Bex & Jake | 9/10 | 3113 days | 3% |
| JAMES FRANCO | 1/10 | 3143 days | 1% |
| keyslayer | 5/10 | 3143 days | 2% |
| Bailey Dunne | 10/10 | 3174 days | 2% |
| Benn | 9/10 | 3174 days | 2% |
| Patricia Stitchbury | 4/10 | 3201 days | 1% |
| Eversons | 8/10 | 3202 days | 2% |
| Keith Salway | 9/10 | 3213 days | 2% |
| Jan Schreuder | 9/10 | 3215 days | 2% |
| Kelly Zappia | 3/10 | 3332 days | 1% |
| Madelyn Fagerman | 10/10 | 3495 days | 2% |
| Maud Fredrikze | 9/10 | 3575 days | 2% |
| Aimee Theobald | 10/10 | 3628 days | 2% |
| Mallory Lopez | 8/10 | 3907 days | 1% |
| Gabor Kabacs | 9/10 | 3915 days | 1% |
| Sven Hasselberger | 8/10 | 3945 days | 1% |
| Lesa Price | 8/10 | 4054 days | 1% |
| Kate L | 10/10 | 4147 days | 0% |
| Nyla and Alan Ramsay | 10/10 | 4269 days | 0% |
| Isabel Seadon | 3/10 | 4292 days | 0% |
| Jurgen Moors | 6/10 | 4314 days | 0% |
| Stefanie Feldman | 7/10 | 4317 days | 0% |
| Bert Snel | 7/10 | 4359 days | 0% |
| David Cowling | 9/10 | 4379 days | 0% |
| John K | 9/10 | 4389 days | 1% |
| SUE COLEMAN | 8/10 | 4389 days | 1% |
| Gillian Scott | 7/10 | 4633 days | 1% |
| Andy Karl | 8/10 | 4694 days | 1% |
| catherine welsh | 7/10 | 4694 days | 1% |
| Paul Wood | 9/10 | 4725 days | 1% |
| andrewmh | 9/10 | 4725 days | 1% |
| Nigel & Annie Dale | 9/10 | 4755 days | 1% |
| Kerri | 9/10 | 4816 days | 1% |
| ozelmer | 6/10 | 4816 days | 1% |
| Julian_ont | 10/10 | 5028 days | 1% |
| Lis Bon | 8/10 | 5059 days | 1% |
| Sandra and Thomas | 10/10 | 5078 days | 1% |
| Jan | 9/10 | 5078 days | 1% |
| Urs Kloter | 6/10 | 5081 days | 1% |
| Joanna | 10/10 | 5096 days | 1% |
| Esther Goh | 9/10 | 5304 days | 1% |
| Moni01 | 5/10 | 5334 days | 1% |
| Sander Heike | 7/10 | 5337 days | 1% |
| Harald | 10/10 | 5374 days | 1% |
| Inge & Erik | 9/10 | 5375 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5378 days | 1% |
| Schertenleib | 9/10 | 5381 days | 1% |
| Heewin Otten | 8/10 | 5387 days | 1% |
| Rocco Christian | 9/10 | 5388 days | 1% |
| mawueth | 9/10 | 5425 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5476 days | 1% |
| Sid | 7/10 | 5486 days | 1% |
| Res Kormann | 10/10 | 5689 days | 1% |
| angillie | 9/10 | 5700 days | 1% |
| Jon_and_Family | 9/10 | 5700 days | 1% |
| Brian & Di | 9/10 | 5713 days | 1% |
| Beat & Connie | 10/10 | 5725 days | 1% |
| Jacob Nube | 8/10 | 5727 days | 1% |
| Erland Ostberg | 3/10 | 5733 days | 0% |
| Rolf Homeyer | 5/10 | 5750 days | 1% |
| dollimyxture | 10/10 | 5821 days | 1% |
| Marie | 9/10 | 6065 days | 1% |
| Tony B | 5/10 | 6077 days | 1% |
| Helen T | 9/10 | 6091 days | 1% |
| Tony Geens | 8/10 | 6097 days | 1% |
| Natalie & Simon King | 8/10 | 6099 days | 1% |
| Henk | 7/10 | 6115 days | 1% |
| Emily Walters | 9/10 | 6122 days | 1% |
| Yvonne Ing | 9/10 | 6123 days | 1% |
| Marian Demients-deJongh | 9/10 | 6137 days | 1% |
| Hans Hoff | 9/10 | 6194 days | 1% |
| Gina Swindells | 10/10 | 6197 days | 1% |
| Katrin Wennin | 10/10 | 6197 days | 1% |
| Flavia Mionelli | 10/10 | 6198 days | 1% |
| Vicki Cashmore | 10/10 | 6198 days | 1% |
| Sara Reekmans | 9/10 | 6209 days | 1% |
| Kaye | 8/10 | 6430 days | 1% |
| JanL | 10/10 | 6430 days | 1% |
| ChrisD | 9/10 | 6446 days | 1% |
| GingerPrince | 9/10 | 6464 days | 1% |
| CarleyJ | 8/10 | 6464 days | 1% |
| Steven | 8/10 | 6464 days | 1% |
| RosC | 8/10 | 6465 days | 1% |
| Frank | 8/10 | 6473 days | 1% |
| Heath | 3/10 | 6475 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.86% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 145 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 142 | -2.80% |
| 143 | -2.82% |
| 144 | -2.84% |
| 145 | -2.86% |
| 146 | -2.88% |
| 147 | -2.90% |
| 148 | -2.92% |
| … | … |
Balancing Adjustment
1.65% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.