G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
134 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 137 reviews. There are 134 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 134 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
28% |
| 9/10 | 44 |
|
33% |
| 8/10 | 25 |
|
19% |
| 7/10 | 9 |
|
7% |
| 6/10 | 6 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.84% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.84% and is based on 134 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 134 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.67%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Carol Seah | 6/10 | 80 days | 86% |
| Stephanie Hunt | 10/10 | 111 days | 100% |
| Robert Mallett | 10/10 | 111 days | 100% |
| Jayne Wright | 9/10 | 141 days | 99% |
| Malcolm Luscombe | 9/10 | 200 days | 97% |
| Marco Giusti | 7/10 | 200 days | 92% |
| O. Muenster | 10/10 | 200 days | 98% |
| Dionne Mooij | 10/10 | 200 days | 98% |
| Martin | 10/10 | 231 days | 98% |
| Janice Burton | 8/10 | 231 days | 96% |
| Charlie | 9/10 | 506 days | 85% |
| Dora | 10/10 | 565 days | 82% |
| Mark B | 10/10 | 565 days | 82% |
| Bailey Adamo | 8/10 | 627 days | 77% |
| Sue Peggs | 9/10 | 657 days | 75% |
| Anaïs | 9/10 | 688 days | 73% |
| Aoife | 9/10 | 688 days | 73% |
| KnP | 10/10 | 780 days | 66% |
| Fabienne | 9/10 | 902 days | 53% |
| Pauline | 7/10 | 931 days | 47% |
| Wil | 8/10 | 993 days | 44% |
| Chris Ellis | 3/10 | 993 days | 24% |
| Eugenie van der Heijden | 8/10 | 1023 days | 41% |
| Christian Geiling | 10/10 | 1054 days | 39% |
| Marie Perret | 10/10 | 1084 days | 36% |
| Lachlan | 10/10 | 1176 days | 29% |
| DBennie | 8/10 | 1207 days | 26% |
| Pond | 8/10 | 1207 days | 26% |
| Miemil | 10/10 | 1207 days | 27% |
| Ross Moles | 9/10 | 1237 days | 25% |
| Charlie | 9/10 | 1237 days | 25% |
| Courtney Gearhart | 3/10 | 1296 days | 11% |
| Arie | 6/10 | 1296 days | 18% |
| Haze | 8/10 | 1296 days | 21% |
| Nicole | 9/10 | 1358 days | 17% |
| Amy Shoemake | 10/10 | 1358 days | 17% |
| Lara | 10/10 | 1419 days | 14% |
| Hannah and Matthew | 10/10 | 1480 days | 12% |
| Darrell | 10/10 | 1633 days | 7% |
| AMR | 10/10 | 1723 days | 6% |
| Emma | 10/10 | 2026 days | 5% |
| Lisa | 2/10 | 2057 days | 2% |
| Ying | 9/10 | 2179 days | 4% |
| Liz Wade | 6/10 | 2391 days | 3% |
| Niko Schachner | 10/10 | 2422 days | 4% |
| Jenny | 9/10 | 2484 days | 4% |
| Becca | 9/10 | 2637 days | 3% |
| Margie | 8/10 | 2819 days | 3% |
| Ella | 9/10 | 3033 days | 2% |
| Bex & Jake | 9/10 | 3033 days | 2% |
| JAMES FRANCO | 1/10 | 3063 days | 1% |
| keyslayer | 5/10 | 3063 days | 2% |
| Bailey Dunne | 10/10 | 3094 days | 2% |
| Benn | 9/10 | 3094 days | 2% |
| Patricia Stitchbury | 4/10 | 3121 days | 1% |
| Eversons | 8/10 | 3122 days | 2% |
| Keith Salway | 9/10 | 3133 days | 2% |
| Jan Schreuder | 9/10 | 3135 days | 2% |
| Kelly Zappia | 3/10 | 3252 days | 1% |
| Madelyn Fagerman | 10/10 | 3415 days | 2% |
| Maud Fredrikze | 9/10 | 3495 days | 2% |
| Aimee Theobald | 10/10 | 3548 days | 2% |
| Mallory Lopez | 8/10 | 3827 days | 1% |
| Gabor Kabacs | 9/10 | 3835 days | 1% |
| Sven Hasselberger | 8/10 | 3865 days | 1% |
| Lesa Price | 8/10 | 3974 days | 1% |
| Kate L | 10/10 | 4067 days | 0% |
| Nyla and Alan Ramsay | 10/10 | 4189 days | 0% |
| Isabel Seadon | 3/10 | 4212 days | 0% |
| Jurgen Moors | 6/10 | 4234 days | 0% |
| Stefanie Feldman | 7/10 | 4237 days | 0% |
| Bert Snel | 7/10 | 4279 days | 0% |
| David Cowling | 9/10 | 4299 days | 0% |
| John K | 9/10 | 4309 days | 0% |
| SUE COLEMAN | 8/10 | 4309 days | 0% |
| Gillian Scott | 7/10 | 4553 days | 1% |
| Andy Karl | 8/10 | 4614 days | 1% |
| catherine welsh | 7/10 | 4614 days | 1% |
| Paul Wood | 9/10 | 4645 days | 1% |
| andrewmh | 9/10 | 4645 days | 1% |
| Nigel & Annie Dale | 9/10 | 4675 days | 1% |
| Kerri | 9/10 | 4736 days | 1% |
| ozelmer | 6/10 | 4736 days | 1% |
| Julian_ont | 10/10 | 4948 days | 1% |
| Lis Bon | 8/10 | 4979 days | 1% |
| Sandra and Thomas | 10/10 | 4998 days | 1% |
| Jan | 9/10 | 4998 days | 1% |
| Urs Kloter | 6/10 | 5001 days | 1% |
| Joanna | 10/10 | 5016 days | 1% |
| Esther Goh | 9/10 | 5224 days | 1% |
| Moni01 | 5/10 | 5254 days | 1% |
| Sander Heike | 7/10 | 5257 days | 1% |
| Harald | 10/10 | 5294 days | 1% |
| Inge & Erik | 9/10 | 5295 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5298 days | 1% |
| Schertenleib | 9/10 | 5301 days | 1% |
| Heewin Otten | 8/10 | 5307 days | 1% |
| Rocco Christian | 9/10 | 5308 days | 1% |
| mawueth | 9/10 | 5345 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5396 days | 1% |
| Sid | 7/10 | 5406 days | 1% |
| Res Kormann | 10/10 | 5609 days | 1% |
| angillie | 9/10 | 5620 days | 1% |
| Jon_and_Family | 9/10 | 5620 days | 1% |
| Brian & Di | 9/10 | 5633 days | 1% |
| Beat & Connie | 10/10 | 5645 days | 1% |
| Jacob Nube | 8/10 | 5647 days | 1% |
| Erland Ostberg | 3/10 | 5653 days | 0% |
| Rolf Homeyer | 5/10 | 5670 days | 1% |
| dollimyxture | 10/10 | 5741 days | 1% |
| Marie | 9/10 | 5985 days | 1% |
| Tony B | 5/10 | 5997 days | 1% |
| Helen T | 9/10 | 6011 days | 1% |
| Tony Geens | 8/10 | 6017 days | 1% |
| Natalie & Simon King | 8/10 | 6019 days | 1% |
| Henk | 7/10 | 6035 days | 1% |
| Emily Walters | 9/10 | 6042 days | 1% |
| Yvonne Ing | 9/10 | 6043 days | 1% |
| Marian Demients-deJongh | 9/10 | 6057 days | 1% |
| Hans Hoff | 9/10 | 6114 days | 1% |
| Gina Swindells | 10/10 | 6117 days | 1% |
| Katrin Wennin | 10/10 | 6117 days | 1% |
| Flavia Mionelli | 10/10 | 6118 days | 1% |
| Vicki Cashmore | 10/10 | 6118 days | 1% |
| Sara Reekmans | 9/10 | 6129 days | 1% |
| Kaye | 8/10 | 6350 days | 1% |
| JanL | 10/10 | 6350 days | 1% |
| ChrisD | 9/10 | 6366 days | 1% |
| GingerPrince | 9/10 | 6384 days | 1% |
| CarleyJ | 8/10 | 6384 days | 1% |
| Steven | 8/10 | 6384 days | 1% |
| RosC | 8/10 | 6385 days | 1% |
| Frank | 8/10 | 6393 days | 1% |
| Heath | 3/10 | 6395 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.77% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 109 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 65 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 62 | -0.74% |
| 63 | -0.75% |
| 64 | -0.76% |
| 65 | -0.77% |
| 66 | -0.79% |
| 67 | -0.80% |
| 68 | -0.81% |
| … | … |
Balancing Adjustment
1.31% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.