Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
134 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 137 reviews. There are 134 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 134 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
28% |
| 9/10 | 44 |
|
33% |
| 8/10 | 25 |
|
19% |
| 7/10 | 9 |
|
7% |
| 6/10 | 6 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.84% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.84% and is based on 134 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 134 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.60%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Carol Seah | 6/10 | 40 days | 86% |
| Stephanie Hunt | 10/10 | 71 days | 100% |
| Robert Mallett | 10/10 | 71 days | 100% |
| Jayne Wright | 9/10 | 102 days | 99% |
| Malcolm Luscombe | 9/10 | 161 days | 98% |
| Marco Giusti | 7/10 | 161 days | 92% |
| O. Muenster | 10/10 | 161 days | 99% |
| Dionne Mooij | 10/10 | 161 days | 99% |
| Martin | 10/10 | 192 days | 98% |
| Janice Burton | 8/10 | 192 days | 96% |
| Charlie | 9/10 | 467 days | 87% |
| Dora | 10/10 | 526 days | 84% |
| Mark B | 10/10 | 526 days | 84% |
| Bailey Adamo | 8/10 | 588 days | 79% |
| Sue Peggs | 9/10 | 618 days | 78% |
| Anaïs | 9/10 | 649 days | 75% |
| Aoife | 9/10 | 649 days | 75% |
| KnP | 10/10 | 740 days | 69% |
| Fabienne | 9/10 | 863 days | 57% |
| Pauline | 7/10 | 892 days | 51% |
| Wil | 8/10 | 954 days | 47% |
| Chris Ellis | 3/10 | 954 days | 26% |
| Eugenie van der Heijden | 8/10 | 984 days | 44% |
| Christian Geiling | 10/10 | 1015 days | 42% |
| Marie Perret | 10/10 | 1044 days | 40% |
| Lachlan | 10/10 | 1136 days | 32% |
| DBennie | 8/10 | 1167 days | 29% |
| Pond | 8/10 | 1167 days | 29% |
| Miemil | 10/10 | 1167 days | 30% |
| Ross Moles | 9/10 | 1198 days | 27% |
| Charlie | 9/10 | 1198 days | 27% |
| Courtney Gearhart | 3/10 | 1257 days | 13% |
| Arie | 6/10 | 1257 days | 20% |
| Haze | 8/10 | 1257 days | 23% |
| Nicole | 9/10 | 1319 days | 19% |
| Amy Shoemake | 10/10 | 1319 days | 19% |
| Lara | 10/10 | 1380 days | 16% |
| Hannah and Matthew | 10/10 | 1440 days | 13% |
| Darrell | 10/10 | 1594 days | 8% |
| AMR | 10/10 | 1684 days | 6% |
| Emma | 10/10 | 1987 days | 4% |
| Lisa | 2/10 | 2018 days | 2% |
| Ying | 9/10 | 2139 days | 4% |
| Liz Wade | 6/10 | 2352 days | 3% |
| Niko Schachner | 10/10 | 2383 days | 4% |
| Jenny | 9/10 | 2445 days | 4% |
| Becca | 9/10 | 2597 days | 3% |
| Margie | 8/10 | 2780 days | 3% |
| Ella | 9/10 | 2993 days | 2% |
| Bex & Jake | 9/10 | 2993 days | 2% |
| JAMES FRANCO | 1/10 | 3024 days | 1% |
| keyslayer | 5/10 | 3024 days | 2% |
| Bailey Dunne | 10/10 | 3055 days | 2% |
| Benn | 9/10 | 3055 days | 2% |
| Patricia Stitchbury | 4/10 | 3082 days | 1% |
| Eversons | 8/10 | 3083 days | 2% |
| Keith Salway | 9/10 | 3094 days | 2% |
| Jan Schreuder | 9/10 | 3096 days | 2% |
| Kelly Zappia | 3/10 | 3212 days | 1% |
| Madelyn Fagerman | 10/10 | 3375 days | 2% |
| Maud Fredrikze | 9/10 | 3456 days | 2% |
| Aimee Theobald | 10/10 | 3509 days | 2% |
| Mallory Lopez | 8/10 | 3788 days | 1% |
| Gabor Kabacs | 9/10 | 3796 days | 1% |
| Sven Hasselberger | 8/10 | 3826 days | 1% |
| Lesa Price | 8/10 | 3935 days | 1% |
| Kate L | 10/10 | 4028 days | 0% |
| Nyla and Alan Ramsay | 10/10 | 4150 days | 0% |
| Isabel Seadon | 3/10 | 4173 days | 0% |
| Jurgen Moors | 6/10 | 4195 days | 0% |
| Stefanie Feldman | 7/10 | 4198 days | 0% |
| Bert Snel | 7/10 | 4240 days | 0% |
| David Cowling | 9/10 | 4260 days | 0% |
| John K | 9/10 | 4270 days | 0% |
| SUE COLEMAN | 8/10 | 4270 days | 0% |
| Gillian Scott | 7/10 | 4514 days | 1% |
| Andy Karl | 8/10 | 4575 days | 1% |
| catherine welsh | 7/10 | 4575 days | 1% |
| Paul Wood | 9/10 | 4606 days | 1% |
| andrewmh | 9/10 | 4606 days | 1% |
| Nigel & Annie Dale | 9/10 | 4636 days | 1% |
| Kerri | 9/10 | 4696 days | 1% |
| ozelmer | 6/10 | 4696 days | 1% |
| Julian_ont | 10/10 | 4909 days | 1% |
| Lis Bon | 8/10 | 4940 days | 1% |
| Sandra and Thomas | 10/10 | 4959 days | 1% |
| Jan | 9/10 | 4959 days | 1% |
| Urs Kloter | 6/10 | 4962 days | 1% |
| Joanna | 10/10 | 4977 days | 1% |
| Esther Goh | 9/10 | 5184 days | 1% |
| Moni01 | 5/10 | 5215 days | 1% |
| Sander Heike | 7/10 | 5218 days | 1% |
| Harald | 10/10 | 5255 days | 1% |
| Inge & Erik | 9/10 | 5256 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5259 days | 1% |
| Schertenleib | 9/10 | 5262 days | 1% |
| Heewin Otten | 8/10 | 5268 days | 1% |
| Rocco Christian | 9/10 | 5269 days | 1% |
| mawueth | 9/10 | 5306 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5357 days | 1% |
| Sid | 7/10 | 5367 days | 1% |
| Res Kormann | 10/10 | 5569 days | 1% |
| angillie | 9/10 | 5581 days | 1% |
| Jon_and_Family | 9/10 | 5581 days | 1% |
| Brian & Di | 9/10 | 5594 days | 1% |
| Beat & Connie | 10/10 | 5606 days | 1% |
| Jacob Nube | 8/10 | 5608 days | 1% |
| Erland Ostberg | 3/10 | 5614 days | 0% |
| Rolf Homeyer | 5/10 | 5631 days | 0% |
| dollimyxture | 10/10 | 5702 days | 1% |
| Marie | 9/10 | 5946 days | 1% |
| Tony B | 5/10 | 5958 days | 0% |
| Helen T | 9/10 | 5972 days | 1% |
| Tony Geens | 8/10 | 5978 days | 1% |
| Natalie & Simon King | 8/10 | 5980 days | 1% |
| Henk | 7/10 | 5996 days | 1% |
| Emily Walters | 9/10 | 6003 days | 1% |
| Yvonne Ing | 9/10 | 6004 days | 1% |
| Marian Demients-deJongh | 9/10 | 6018 days | 1% |
| Hans Hoff | 9/10 | 6075 days | 1% |
| Gina Swindells | 10/10 | 6078 days | 1% |
| Katrin Wennin | 10/10 | 6078 days | 1% |
| Flavia Mionelli | 10/10 | 6079 days | 1% |
| Vicki Cashmore | 10/10 | 6079 days | 1% |
| Sara Reekmans | 9/10 | 6090 days | 1% |
| Kaye | 8/10 | 6311 days | 1% |
| JanL | 10/10 | 6311 days | 1% |
| ChrisD | 9/10 | 6327 days | 1% |
| GingerPrince | 9/10 | 6345 days | 1% |
| CarleyJ | 8/10 | 6345 days | 1% |
| Steven | 8/10 | 6345 days | 1% |
| RosC | 8/10 | 6346 days | 1% |
| Frank | 8/10 | 6354 days | 1% |
| Heath | 3/10 | 6356 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.26% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 26 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 23 | -0.23% |
| 24 | -0.24% |
| 25 | -0.25% |
| 26 | -0.26% |
| 27 | -0.27% |
| 28 | -0.28% |
| 29 | -0.29% |
| … | … |
Balancing Adjustment
1.24% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.