Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
124 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 128 reviews. There are 124 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 124 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
26% |
| 9/10 | 42 |
|
34% |
| 8/10 | 24 |
|
19% |
| 7/10 | 8 |
|
6% |
| 6/10 | 5 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.34% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.34% and is based on 124 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 124 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.69%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Charlie | 9/10 | 256 days | 100% |
| Dora | 10/10 | 315 days | 99% |
| Mark B | 10/10 | 315 days | 99% |
| Bailey Adamo | 8/10 | 377 days | 95% |
| Sue Peggs | 9/10 | 407 days | 94% |
| Anaïs | 9/10 | 438 days | 93% |
| Aoife | 9/10 | 438 days | 93% |
| KnP | 10/10 | 530 days | 88% |
| Fabienne | 9/10 | 652 days | 79% |
| Pauline | 7/10 | 681 days | 72% |
| Wil | 8/10 | 743 days | 70% |
| Chris Ellis | 3/10 | 743 days | 39% |
| Eugenie van der Heijden | 8/10 | 773 days | 68% |
| Christian Geiling | 10/10 | 804 days | 66% |
| Marie Perret | 10/10 | 834 days | 63% |
| Lachlan | 10/10 | 926 days | 54% |
| DBennie | 8/10 | 957 days | 49% |
| Pond | 8/10 | 957 days | 49% |
| Miemil | 10/10 | 957 days | 50% |
| Ross Moles | 9/10 | 987 days | 47% |
| Charlie | 9/10 | 987 days | 47% |
| Courtney Gearhart | 3/10 | 1046 days | 23% |
| Arie | 6/10 | 1046 days | 36% |
| Haze | 8/10 | 1046 days | 41% |
| Nicole | 9/10 | 1108 days | 36% |
| Amy Shoemake | 10/10 | 1108 days | 36% |
| Lara | 10/10 | 1169 days | 31% |
| Hannah and Matthew | 10/10 | 1230 days | 26% |
| Darrell | 10/10 | 1383 days | 17% |
| AMR | 10/10 | 1473 days | 13% |
| Emma | 10/10 | 1776 days | 5% |
| Lisa | 2/10 | 1807 days | 2% |
| Ying | 9/10 | 1929 days | 5% |
| Liz Wade | 6/10 | 2141 days | 4% |
| Niko Schachner | 10/10 | 2172 days | 5% |
| Jenny | 9/10 | 2234 days | 4% |
| Becca | 9/10 | 2387 days | 4% |
| Margie | 8/10 | 2569 days | 4% |
| Ella | 9/10 | 2783 days | 3% |
| Bex & Jake | 9/10 | 2783 days | 3% |
| JAMES FRANCO | 1/10 | 2813 days | 1% |
| keyslayer | 5/10 | 2813 days | 2% |
| Bailey Dunne | 10/10 | 2844 days | 3% |
| Benn | 9/10 | 2844 days | 3% |
| Patricia Stitchbury | 4/10 | 2871 days | 2% |
| Eversons | 8/10 | 2872 days | 3% |
| Keith Salway | 9/10 | 2883 days | 3% |
| Jan Schreuder | 9/10 | 2885 days | 3% |
| Kelly Zappia | 3/10 | 3002 days | 2% |
| Madelyn Fagerman | 10/10 | 3165 days | 2% |
| Maud Fredrikze | 9/10 | 3245 days | 2% |
| Aimee Theobald | 10/10 | 3298 days | 2% |
| Mallory Lopez | 8/10 | 3577 days | 2% |
| Gabor Kabacs | 9/10 | 3585 days | 2% |
| Sven Hasselberger | 8/10 | 3615 days | 2% |
| Lesa Price | 8/10 | 3724 days | 1% |
| Kate L | 10/10 | 3817 days | 1% |
| Nyla and Alan Ramsay | 10/10 | 3939 days | 1% |
| Isabel Seadon | 3/10 | 3962 days | 0% |
| Jurgen Moors | 6/10 | 3984 days | 1% |
| Stefanie Feldman | 7/10 | 3987 days | 1% |
| Bert Snel | 7/10 | 4029 days | 1% |
| David Cowling | 9/10 | 4049 days | 1% |
| John K | 9/10 | 4059 days | 1% |
| SUE COLEMAN | 8/10 | 4059 days | 1% |
| Gillian Scott | 7/10 | 4303 days | 0% |
| Andy Karl | 8/10 | 4364 days | 0% |
| catherine welsh | 7/10 | 4364 days | 0% |
| Paul Wood | 9/10 | 4395 days | 1% |
| andrewmh | 9/10 | 4395 days | 1% |
| Nigel & Annie Dale | 9/10 | 4425 days | 1% |
| Kerri | 9/10 | 4486 days | 1% |
| ozelmer | 6/10 | 4486 days | 1% |
| Julian_ont | 10/10 | 4698 days | 1% |
| Lis Bon | 8/10 | 4729 days | 1% |
| Sandra and Thomas | 10/10 | 4748 days | 1% |
| Jan | 9/10 | 4748 days | 1% |
| Urs Kloter | 6/10 | 4751 days | 1% |
| Joanna | 10/10 | 4766 days | 1% |
| Esther Goh | 9/10 | 4974 days | 1% |
| Moni01 | 5/10 | 5004 days | 1% |
| Sander Heike | 7/10 | 5007 days | 1% |
| Harald | 10/10 | 5044 days | 1% |
| Inge & Erik | 9/10 | 5045 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5048 days | 1% |
| Schertenleib | 9/10 | 5051 days | 1% |
| Heewin Otten | 8/10 | 5057 days | 1% |
| Rocco Christian | 9/10 | 5058 days | 1% |
| mawueth | 9/10 | 5095 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5146 days | 1% |
| Sid | 7/10 | 5156 days | 1% |
| Res Kormann | 10/10 | 5359 days | 1% |
| angillie | 9/10 | 5370 days | 1% |
| Jon_and_Family | 9/10 | 5370 days | 1% |
| Brian & Di | 9/10 | 5383 days | 1% |
| Beat & Connie | 10/10 | 5395 days | 1% |
| Jacob Nube | 8/10 | 5397 days | 1% |
| Erland Ostberg | 3/10 | 5403 days | 0% |
| Rolf Homeyer | 5/10 | 5420 days | 1% |
| dollimyxture | 10/10 | 5491 days | 1% |
| Marie | 9/10 | 5735 days | 1% |
| Tony B | 5/10 | 5747 days | 1% |
| Helen T | 9/10 | 5761 days | 1% |
| Tony Geens | 8/10 | 5767 days | 1% |
| Natalie & Simon King | 8/10 | 5769 days | 1% |
| Henk | 7/10 | 5785 days | 1% |
| Emily Walters | 9/10 | 5792 days | 1% |
| Yvonne Ing | 9/10 | 5793 days | 1% |
| Marian Demients-deJongh | 9/10 | 5807 days | 1% |
| Hans Hoff | 9/10 | 5864 days | 1% |
| Gina Swindells | 10/10 | 5867 days | 1% |
| Katrin Wennin | 10/10 | 5867 days | 1% |
| Flavia Mionelli | 10/10 | 5868 days | 1% |
| Vicki Cashmore | 10/10 | 5868 days | 1% |
| Sara Reekmans | 9/10 | 5879 days | 1% |
| Kaye | 8/10 | 6100 days | 1% |
| JanL | 10/10 | 6100 days | 1% |
| ChrisD | 9/10 | 6116 days | 1% |
| GingerPrince | 9/10 | 6134 days | 1% |
| CarleyJ | 8/10 | 6134 days | 1% |
| Steven | 8/10 | 6134 days | 1% |
| RosC | 8/10 | 6135 days | 1% |
| Frank | 8/10 | 6143 days | 1% |
| Heath | 3/10 | 6145 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
2.11% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.