Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
123 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 127 reviews. There are 123 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 123 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
26% |
| 9/10 | 41 |
|
33% |
| 8/10 | 24 |
|
20% |
| 7/10 | 8 |
|
7% |
| 6/10 | 5 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.28% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.28% and is based on 123 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 123 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.41%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dora | 10/10 | 47 days | 100% |
| Mark B | 10/10 | 47 days | 100% |
| Bailey Adamo | 8/10 | 109 days | 97% |
| Sue Peggs | 9/10 | 139 days | 98% |
| Anaïs | 9/10 | 170 days | 97% |
| Aoife | 9/10 | 170 days | 97% |
| KnP | 10/10 | 262 days | 96% |
| Fabienne | 9/10 | 384 days | 91% |
| Pauline | 7/10 | 413 days | 84% |
| Wil | 8/10 | 475 days | 85% |
| Chris Ellis | 3/10 | 475 days | 47% |
| Eugenie van der Heijden | 8/10 | 505 days | 84% |
| Christian Geiling | 10/10 | 536 days | 84% |
| Marie Perret | 10/10 | 566 days | 82% |
| Lachlan | 10/10 | 658 days | 75% |
| DBennie | 8/10 | 689 days | 71% |
| Pond | 8/10 | 689 days | 71% |
| Miemil | 10/10 | 689 days | 73% |
| Ross Moles | 9/10 | 719 days | 70% |
| Charlie | 9/10 | 719 days | 70% |
| Courtney Gearhart | 3/10 | 778 days | 36% |
| Arie | 6/10 | 778 days | 56% |
| Haze | 8/10 | 778 days | 64% |
| Nicole | 9/10 | 840 days | 59% |
| Amy Shoemake | 10/10 | 840 days | 60% |
| Lara | 10/10 | 901 days | 54% |
| Hannah and Matthew | 10/10 | 962 days | 47% |
| Darrell | 10/10 | 1115 days | 34% |
| AMR | 10/10 | 1205 days | 27% |
| Emma | 10/10 | 1508 days | 11% |
| Lisa | 2/10 | 1539 days | 4% |
| Ying | 9/10 | 1661 days | 6% |
| Liz Wade | 6/10 | 1873 days | 4% |
| Niko Schachner | 10/10 | 1904 days | 5% |
| Jenny | 9/10 | 1966 days | 4% |
| Becca | 9/10 | 2119 days | 4% |
| Margie | 8/10 | 2301 days | 4% |
| Ella | 9/10 | 2515 days | 3% |
| Bex & Jake | 9/10 | 2515 days | 3% |
| JAMES FRANCO | 1/10 | 2545 days | 1% |
| keyslayer | 5/10 | 2545 days | 2% |
| Bailey Dunne | 10/10 | 2576 days | 3% |
| Benn | 9/10 | 2576 days | 3% |
| Patricia Stitchbury | 4/10 | 2603 days | 2% |
| Eversons | 8/10 | 2604 days | 3% |
| Keith Salway | 9/10 | 2615 days | 3% |
| Jan Schreuder | 9/10 | 2617 days | 3% |
| Kelly Zappia | 3/10 | 2734 days | 1% |
| Madelyn Fagerman | 10/10 | 2897 days | 3% |
| Maud Fredrikze | 9/10 | 2977 days | 2% |
| Aimee Theobald | 10/10 | 3030 days | 2% |
| Mallory Lopez | 8/10 | 3309 days | 2% |
| Gabor Kabacs | 9/10 | 3317 days | 2% |
| Sven Hasselberger | 8/10 | 3347 days | 2% |
| Lesa Price | 8/10 | 3456 days | 2% |
| Kate L | 10/10 | 3549 days | 1% |
| Nyla and Alan Ramsay | 10/10 | 3671 days | 1% |
| Isabel Seadon | 3/10 | 3694 days | 0% |
| Jurgen Moors | 6/10 | 3716 days | 1% |
| Stefanie Feldman | 7/10 | 3719 days | 1% |
| Bert Snel | 7/10 | 3761 days | 1% |
| David Cowling | 9/10 | 3781 days | 1% |
| John K | 9/10 | 3791 days | 1% |
| SUE COLEMAN | 8/10 | 3791 days | 1% |
| Gillian Scott | 7/10 | 4035 days | 0% |
| Andy Karl | 8/10 | 4096 days | 0% |
| catherine welsh | 7/10 | 4096 days | 0% |
| Paul Wood | 9/10 | 4127 days | 0% |
| andrewmh | 9/10 | 4127 days | 0% |
| Nigel & Annie Dale | 9/10 | 4157 days | 0% |
| Kerri | 9/10 | 4218 days | 0% |
| ozelmer | 6/10 | 4218 days | 0% |
| Julian_ont | 10/10 | 4430 days | 1% |
| Lis Bon | 8/10 | 4461 days | 1% |
| Sandra and Thomas | 10/10 | 4480 days | 1% |
| Jan | 9/10 | 4480 days | 1% |
| Urs Kloter | 6/10 | 4483 days | 0% |
| Joanna | 10/10 | 4498 days | 1% |
| Esther Goh | 9/10 | 4706 days | 1% |
| Moni01 | 5/10 | 4736 days | 0% |
| Sander Heike | 7/10 | 4739 days | 1% |
| Harald | 10/10 | 4776 days | 1% |
| Inge & Erik | 9/10 | 4777 days | 1% |
| Nicholas Prakenhammar | 8/10 | 4780 days | 1% |
| Schertenleib | 9/10 | 4783 days | 1% |
| Heewin Otten | 8/10 | 4789 days | 1% |
| Rocco Christian | 9/10 | 4790 days | 1% |
| mawueth | 9/10 | 4827 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 4878 days | 1% |
| Sid | 7/10 | 4888 days | 1% |
| Res Kormann | 10/10 | 5091 days | 1% |
| angillie | 9/10 | 5102 days | 1% |
| Jon_and_Family | 9/10 | 5102 days | 1% |
| Brian & Di | 9/10 | 5115 days | 1% |
| Beat & Connie | 10/10 | 5127 days | 1% |
| Jacob Nube | 8/10 | 5129 days | 1% |
| Erland Ostberg | 3/10 | 5135 days | 0% |
| Rolf Homeyer | 5/10 | 5152 days | 0% |
| dollimyxture | 10/10 | 5223 days | 1% |
| Marie | 9/10 | 5467 days | 1% |
| Tony B | 5/10 | 5479 days | 0% |
| Helen T | 9/10 | 5493 days | 1% |
| Tony Geens | 8/10 | 5499 days | 1% |
| Natalie & Simon King | 8/10 | 5501 days | 1% |
| Henk | 7/10 | 5517 days | 1% |
| Emily Walters | 9/10 | 5524 days | 1% |
| Yvonne Ing | 9/10 | 5525 days | 1% |
| Marian Demients-deJongh | 9/10 | 5539 days | 1% |
| Hans Hoff | 9/10 | 5596 days | 1% |
| Gina Swindells | 10/10 | 5599 days | 1% |
| Katrin Wennin | 10/10 | 5599 days | 1% |
| Flavia Mionelli | 10/10 | 5600 days | 1% |
| Vicki Cashmore | 10/10 | 5600 days | 1% |
| Sara Reekmans | 9/10 | 5611 days | 1% |
| Kaye | 8/10 | 5832 days | 1% |
| JanL | 10/10 | 5832 days | 1% |
| ChrisD | 9/10 | 5848 days | 1% |
| GingerPrince | 9/10 | 5866 days | 1% |
| CarleyJ | 8/10 | 5866 days | 1% |
| Steven | 8/10 | 5866 days | 1% |
| RosC | 8/10 | 5867 days | 1% |
| Frank | 8/10 | 5875 days | 1% |
| Heath | 3/10 | 5877 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.45% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 58 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 23 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 20 | -0.39% |
| 21 | -0.41% |
| 22 | -0.43% |
| 23 | -0.45% |
| 24 | -0.47% |
| 25 | -0.49% |
| 26 | -0.51% |
| … | … |
Balancing Adjustment
1.46% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.