Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
134 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 137 reviews. There are 134 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 134 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
28% |
| 9/10 | 44 |
|
33% |
| 8/10 | 25 |
|
19% |
| 7/10 | 9 |
|
7% |
| 6/10 | 6 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.84% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.84% and is based on 134 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 134 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.63%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Carol Seah | 6/10 | 59 days | 86% |
| Stephanie Hunt | 10/10 | 90 days | 100% |
| Robert Mallett | 10/10 | 90 days | 100% |
| Jayne Wright | 9/10 | 120 days | 99% |
| Malcolm Luscombe | 9/10 | 179 days | 98% |
| Marco Giusti | 7/10 | 179 days | 92% |
| O. Muenster | 10/10 | 179 days | 99% |
| Dionne Mooij | 10/10 | 179 days | 99% |
| Martin | 10/10 | 210 days | 98% |
| Janice Burton | 8/10 | 210 days | 96% |
| Charlie | 9/10 | 485 days | 86% |
| Dora | 10/10 | 544 days | 83% |
| Mark B | 10/10 | 544 days | 83% |
| Bailey Adamo | 8/10 | 606 days | 78% |
| Sue Peggs | 9/10 | 636 days | 76% |
| Anaïs | 9/10 | 667 days | 74% |
| Aoife | 9/10 | 667 days | 74% |
| KnP | 10/10 | 759 days | 67% |
| Fabienne | 9/10 | 881 days | 55% |
| Pauline | 7/10 | 910 days | 49% |
| Wil | 8/10 | 972 days | 46% |
| Chris Ellis | 3/10 | 972 days | 25% |
| Eugenie van der Heijden | 8/10 | 1002 days | 43% |
| Christian Geiling | 10/10 | 1033 days | 41% |
| Marie Perret | 10/10 | 1063 days | 38% |
| Lachlan | 10/10 | 1155 days | 31% |
| DBennie | 8/10 | 1186 days | 28% |
| Pond | 8/10 | 1186 days | 28% |
| Miemil | 10/10 | 1186 days | 28% |
| Ross Moles | 9/10 | 1216 days | 26% |
| Charlie | 9/10 | 1216 days | 26% |
| Courtney Gearhart | 3/10 | 1275 days | 12% |
| Arie | 6/10 | 1275 days | 19% |
| Haze | 8/10 | 1275 days | 22% |
| Nicole | 9/10 | 1337 days | 18% |
| Amy Shoemake | 10/10 | 1337 days | 19% |
| Lara | 10/10 | 1398 days | 15% |
| Hannah and Matthew | 10/10 | 1459 days | 13% |
| Darrell | 10/10 | 1612 days | 7% |
| AMR | 10/10 | 1702 days | 6% |
| Emma | 10/10 | 2005 days | 5% |
| Lisa | 2/10 | 2036 days | 2% |
| Ying | 9/10 | 2158 days | 4% |
| Liz Wade | 6/10 | 2371 days | 3% |
| Niko Schachner | 10/10 | 2402 days | 4% |
| Jenny | 9/10 | 2463 days | 4% |
| Becca | 9/10 | 2616 days | 3% |
| Margie | 8/10 | 2798 days | 3% |
| Ella | 9/10 | 3012 days | 2% |
| Bex & Jake | 9/10 | 3012 days | 2% |
| JAMES FRANCO | 1/10 | 3042 days | 1% |
| keyslayer | 5/10 | 3042 days | 2% |
| Bailey Dunne | 10/10 | 3073 days | 2% |
| Benn | 9/10 | 3073 days | 2% |
| Patricia Stitchbury | 4/10 | 3100 days | 1% |
| Eversons | 8/10 | 3101 days | 2% |
| Keith Salway | 9/10 | 3112 days | 2% |
| Jan Schreuder | 9/10 | 3114 days | 2% |
| Kelly Zappia | 3/10 | 3231 days | 1% |
| Madelyn Fagerman | 10/10 | 3394 days | 2% |
| Maud Fredrikze | 9/10 | 3474 days | 2% |
| Aimee Theobald | 10/10 | 3528 days | 2% |
| Mallory Lopez | 8/10 | 3806 days | 1% |
| Gabor Kabacs | 9/10 | 3814 days | 1% |
| Sven Hasselberger | 8/10 | 3844 days | 1% |
| Lesa Price | 8/10 | 3953 days | 1% |
| Kate L | 10/10 | 4047 days | 0% |
| Nyla and Alan Ramsay | 10/10 | 4168 days | 0% |
| Isabel Seadon | 3/10 | 4191 days | 0% |
| Jurgen Moors | 6/10 | 4213 days | 0% |
| Stefanie Feldman | 7/10 | 4216 days | 0% |
| Bert Snel | 7/10 | 4259 days | 0% |
| David Cowling | 9/10 | 4278 days | 0% |
| John K | 9/10 | 4289 days | 0% |
| SUE COLEMAN | 8/10 | 4289 days | 0% |
| Gillian Scott | 7/10 | 4532 days | 1% |
| Andy Karl | 8/10 | 4593 days | 1% |
| catherine welsh | 7/10 | 4593 days | 1% |
| Paul Wood | 9/10 | 4624 days | 1% |
| andrewmh | 9/10 | 4624 days | 1% |
| Nigel & Annie Dale | 9/10 | 4654 days | 1% |
| Kerri | 9/10 | 4715 days | 1% |
| ozelmer | 6/10 | 4715 days | 1% |
| Julian_ont | 10/10 | 4927 days | 1% |
| Lis Bon | 8/10 | 4958 days | 1% |
| Sandra and Thomas | 10/10 | 4977 days | 1% |
| Jan | 9/10 | 4977 days | 1% |
| Urs Kloter | 6/10 | 4980 days | 1% |
| Joanna | 10/10 | 4995 days | 1% |
| Esther Goh | 9/10 | 5203 days | 1% |
| Moni01 | 5/10 | 5233 days | 1% |
| Sander Heike | 7/10 | 5236 days | 1% |
| Harald | 10/10 | 5273 days | 1% |
| Inge & Erik | 9/10 | 5274 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5277 days | 1% |
| Schertenleib | 9/10 | 5280 days | 1% |
| Heewin Otten | 8/10 | 5286 days | 1% |
| Rocco Christian | 9/10 | 5287 days | 1% |
| mawueth | 9/10 | 5324 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5375 days | 1% |
| Sid | 7/10 | 5385 days | 1% |
| Res Kormann | 10/10 | 5588 days | 1% |
| angillie | 9/10 | 5599 days | 1% |
| Jon_and_Family | 9/10 | 5599 days | 1% |
| Brian & Di | 9/10 | 5612 days | 1% |
| Beat & Connie | 10/10 | 5624 days | 1% |
| Jacob Nube | 8/10 | 5626 days | 1% |
| Erland Ostberg | 3/10 | 5632 days | 0% |
| Rolf Homeyer | 5/10 | 5649 days | 0% |
| dollimyxture | 10/10 | 5720 days | 1% |
| Marie | 9/10 | 5964 days | 1% |
| Tony B | 5/10 | 5976 days | 0% |
| Helen T | 9/10 | 5990 days | 1% |
| Tony Geens | 8/10 | 5996 days | 1% |
| Natalie & Simon King | 8/10 | 5998 days | 1% |
| Henk | 7/10 | 6014 days | 1% |
| Emily Walters | 9/10 | 6021 days | 1% |
| Yvonne Ing | 9/10 | 6022 days | 1% |
| Marian Demients-deJongh | 9/10 | 6036 days | 1% |
| Hans Hoff | 9/10 | 6093 days | 1% |
| Gina Swindells | 10/10 | 6096 days | 1% |
| Katrin Wennin | 10/10 | 6096 days | 1% |
| Flavia Mionelli | 10/10 | 6097 days | 1% |
| Vicki Cashmore | 10/10 | 6097 days | 1% |
| Sara Reekmans | 9/10 | 6108 days | 1% |
| Kaye | 8/10 | 6329 days | 1% |
| JanL | 10/10 | 6329 days | 1% |
| ChrisD | 9/10 | 6345 days | 1% |
| GingerPrince | 9/10 | 6363 days | 1% |
| CarleyJ | 8/10 | 6363 days | 1% |
| Steven | 8/10 | 6363 days | 1% |
| RosC | 8/10 | 6364 days | 1% |
| Frank | 8/10 | 6372 days | 1% |
| Heath | 3/10 | 6374 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.46% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 44 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 41 | -0.43% |
| 42 | -0.44% |
| 43 | -0.45% |
| 44 | -0.46% |
| 45 | -0.47% |
| 46 | -0.48% |
| 47 | -0.49% |
| … | … |
Balancing Adjustment
1.27% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.