G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
131 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 134 reviews. There are 131 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 35 |
|
27% |
| 9/10 | 44 |
|
34% |
| 8/10 | 25 |
|
19% |
| 7/10 | 9 |
|
7% |
| 6/10 | 5 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.75% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.75% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 131 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.58%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jayne Wright | 9/10 | 40 days | 99% |
| Malcolm Luscombe | 9/10 | 99 days | 99% |
| Marco Giusti | 7/10 | 99 days | 93% |
| O. Muenster | 10/10 | 99 days | 100% |
| Dionne Mooij | 10/10 | 99 days | 100% |
| Martin | 10/10 | 130 days | 100% |
| Janice Burton | 8/10 | 130 days | 98% |
| Charlie | 9/10 | 405 days | 90% |
| Dora | 10/10 | 464 days | 88% |
| Mark B | 10/10 | 464 days | 88% |
| Bailey Adamo | 8/10 | 526 days | 83% |
| Sue Peggs | 9/10 | 556 days | 82% |
| Anaïs | 9/10 | 587 days | 80% |
| Aoife | 9/10 | 587 days | 80% |
| KnP | 10/10 | 679 days | 74% |
| Fabienne | 9/10 | 801 days | 63% |
| Pauline | 7/10 | 830 days | 57% |
| Wil | 8/10 | 892 days | 54% |
| Chris Ellis | 3/10 | 892 days | 30% |
| Eugenie van der Heijden | 8/10 | 922 days | 51% |
| Christian Geiling | 10/10 | 953 days | 49% |
| Marie Perret | 10/10 | 983 days | 46% |
| Lachlan | 10/10 | 1075 days | 37% |
| DBennie | 8/10 | 1106 days | 34% |
| Pond | 8/10 | 1106 days | 34% |
| Miemil | 10/10 | 1106 days | 34% |
| Ross Moles | 9/10 | 1136 days | 32% |
| Charlie | 9/10 | 1136 days | 32% |
| Courtney Gearhart | 3/10 | 1195 days | 15% |
| Arie | 6/10 | 1195 days | 24% |
| Haze | 8/10 | 1195 days | 27% |
| Nicole | 9/10 | 1257 days | 23% |
| Amy Shoemake | 10/10 | 1257 days | 23% |
| Lara | 10/10 | 1318 days | 20% |
| Hannah and Matthew | 10/10 | 1379 days | 16% |
| Darrell | 10/10 | 1532 days | 10% |
| AMR | 10/10 | 1622 days | 7% |
| Emma | 10/10 | 1925 days | 5% |
| Lisa | 2/10 | 1956 days | 2% |
| Ying | 9/10 | 2078 days | 4% |
| Liz Wade | 6/10 | 2291 days | 3% |
| Niko Schachner | 10/10 | 2322 days | 4% |
| Jenny | 9/10 | 2383 days | 4% |
| Becca | 9/10 | 2536 days | 3% |
| Margie | 8/10 | 2718 days | 3% |
| Ella | 9/10 | 2932 days | 3% |
| Bex & Jake | 9/10 | 2932 days | 3% |
| JAMES FRANCO | 1/10 | 2962 days | 1% |
| keyslayer | 5/10 | 2962 days | 2% |
| Bailey Dunne | 10/10 | 2993 days | 2% |
| Benn | 9/10 | 2993 days | 2% |
| Patricia Stitchbury | 4/10 | 3020 days | 1% |
| Eversons | 8/10 | 3021 days | 2% |
| Keith Salway | 9/10 | 3032 days | 2% |
| Jan Schreuder | 9/10 | 3034 days | 2% |
| Kelly Zappia | 3/10 | 3151 days | 1% |
| Madelyn Fagerman | 10/10 | 3314 days | 2% |
| Maud Fredrikze | 9/10 | 3394 days | 2% |
| Aimee Theobald | 10/10 | 3448 days | 2% |
| Mallory Lopez | 8/10 | 3726 days | 1% |
| Gabor Kabacs | 9/10 | 3734 days | 1% |
| Sven Hasselberger | 8/10 | 3764 days | 1% |
| Lesa Price | 8/10 | 3873 days | 1% |
| Kate L | 10/10 | 3967 days | 1% |
| Nyla and Alan Ramsay | 10/10 | 4088 days | 0% |
| Isabel Seadon | 3/10 | 4111 days | 0% |
| Jurgen Moors | 6/10 | 4133 days | 0% |
| Stefanie Feldman | 7/10 | 4136 days | 0% |
| Bert Snel | 7/10 | 4179 days | 0% |
| David Cowling | 9/10 | 4198 days | 0% |
| John K | 9/10 | 4209 days | 0% |
| SUE COLEMAN | 8/10 | 4209 days | 0% |
| Gillian Scott | 7/10 | 4452 days | 1% |
| Andy Karl | 8/10 | 4513 days | 1% |
| catherine welsh | 7/10 | 4513 days | 1% |
| Paul Wood | 9/10 | 4544 days | 1% |
| andrewmh | 9/10 | 4544 days | 1% |
| Nigel & Annie Dale | 9/10 | 4574 days | 1% |
| Kerri | 9/10 | 4635 days | 1% |
| ozelmer | 6/10 | 4635 days | 1% |
| Julian_ont | 10/10 | 4847 days | 1% |
| Lis Bon | 8/10 | 4878 days | 1% |
| Sandra and Thomas | 10/10 | 4897 days | 1% |
| Jan | 9/10 | 4897 days | 1% |
| Urs Kloter | 6/10 | 4900 days | 0% |
| Joanna | 10/10 | 4915 days | 1% |
| Esther Goh | 9/10 | 5123 days | 1% |
| Moni01 | 5/10 | 5153 days | 0% |
| Sander Heike | 7/10 | 5156 days | 1% |
| Harald | 10/10 | 5193 days | 1% |
| Inge & Erik | 9/10 | 5194 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5197 days | 1% |
| Schertenleib | 9/10 | 5200 days | 1% |
| Heewin Otten | 8/10 | 5206 days | 1% |
| Rocco Christian | 9/10 | 5207 days | 1% |
| mawueth | 9/10 | 5244 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5295 days | 1% |
| Sid | 7/10 | 5305 days | 1% |
| Res Kormann | 10/10 | 5508 days | 1% |
| angillie | 9/10 | 5519 days | 1% |
| Jon_and_Family | 9/10 | 5519 days | 1% |
| Brian & Di | 9/10 | 5532 days | 1% |
| Beat & Connie | 10/10 | 5544 days | 1% |
| Jacob Nube | 8/10 | 5546 days | 1% |
| Erland Ostberg | 3/10 | 5552 days | 0% |
| Rolf Homeyer | 5/10 | 5569 days | 0% |
| dollimyxture | 10/10 | 5640 days | 1% |
| Marie | 9/10 | 5884 days | 1% |
| Tony B | 5/10 | 5896 days | 0% |
| Helen T | 9/10 | 5910 days | 1% |
| Tony Geens | 8/10 | 5916 days | 1% |
| Natalie & Simon King | 8/10 | 5918 days | 1% |
| Henk | 7/10 | 5934 days | 1% |
| Emily Walters | 9/10 | 5941 days | 1% |
| Yvonne Ing | 9/10 | 5942 days | 1% |
| Marian Demients-deJongh | 9/10 | 5956 days | 1% |
| Hans Hoff | 9/10 | 6013 days | 1% |
| Gina Swindells | 10/10 | 6016 days | 1% |
| Katrin Wennin | 10/10 | 6016 days | 1% |
| Flavia Mionelli | 10/10 | 6017 days | 1% |
| Vicki Cashmore | 10/10 | 6017 days | 1% |
| Sara Reekmans | 9/10 | 6028 days | 1% |
| Kaye | 8/10 | 6249 days | 1% |
| JanL | 10/10 | 6249 days | 1% |
| ChrisD | 9/10 | 6265 days | 1% |
| GingerPrince | 9/10 | 6283 days | 1% |
| CarleyJ | 8/10 | 6283 days | 1% |
| Steven | 8/10 | 6283 days | 1% |
| RosC | 8/10 | 6284 days | 1% |
| Frank | 8/10 | 6292 days | 1% |
| Heath | 3/10 | 6294 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.51% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 87 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 35 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 32 | -0.46% |
| 33 | -0.48% |
| 34 | -0.49% |
| 35 | -0.51% |
| 36 | -0.52% |
| 37 | -0.53% |
| 38 | -0.55% |
| … | … |
Balancing Adjustment
1.28% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.