Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Riverside Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Riverside Holiday Park

Valid Reviews

102 Valid Reviews

The Riverside Holiday Park experience has a total of 106 reviews. There are 102 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 102 valid reviews:

Rating Count Percentage
10/10 46
45%
9/10 20
20%
8/10 14
14%
7/10 8
8%
6/10 4
4%
5/10 6
6%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 3
3%

85.10% Average

The raw data average (mean) for all the Riverside Holiday Park valid reviews is 85.10% and is based on 102 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

20 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 102 valid reviews, the experience has 20 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 20 face-to-face reviews:

Rating Count Percentage
10/10 2
10%
9/10 0
0%
8/10 6
30%
7/10 3
15%
6/10 3
15%
5/10 3
15%
4/10 0
0%
3/10 1
5%
2/10 0
0%
1/10 2
10%

63.50% Average

The raw data average (mean) for all the Riverside Holiday Park face-to-face reviews is 63.50% and is based on 20 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.07%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Anneke 10/10 97 days 98.51 100%
Red G. 10/10 126 days 97.48 99%
Thpes 8/10 157 days 91.29 93%
Brad 10/10 157 days 96.09 98%
Josh & Eleanor 9/10 249 days 90.18 92%
Phil Bennett 9/10 279 days 87.67 89%
Phil 9/10 279 days 87.67 89%
Shelbi Kelly 10/10 279 days 87.67 89%
Gaudenz Schnell 10/10 462 days 66.18 67%
Marie van Tol 9/10 491 days 61.8 63%
Beth 10/10 491 days 61.8 63%
Jeremy 9/10 522 days 56.82 58%
Jacqui 10/10 553 days 51.55 52%
Marco 9/10 583 days 46.54 47%
Ryan 10/10 614 days 41.66 42%
Grizzly Girl 10/10 614 days 41.66 42%
Lance 10/10 614 days 41.66 42%
Daphne H 9/10 644 days 37.23 38%
Cassie 9/10 644 days 37.23 38%
Esther 8/10 736 days 24.15 25%
Clovis C. 10/10 797 days 19.07 19%
Tom J. 9/10 828 days 16.3 17%
Anke 9/10 828 days 16.3 17%
S Weslake 9/10 828 days 16.3 17%
Tom Meulders 5/10 900 days 8.93 9%
Joe Trigg 5/10 950 days 6.75 7%
Gary Prescot 8/10 981 days 6.71 7%
Peter Suan 10/10 1094 days 5.0 5%
Lotta Vuorjoki 10/10 1125 days 4.94 5%
Janet Pentelow 7/10 1154 days 4.44 5%
Julia Kurtz 8/10 1163 days 4.62 5%
Tracey Leyston 10/10 1203 days 4.79 5%
Kati Behrendt 9/10 1211 days 4.77 5%
Tombeadle 10/10 1220 days 4.76 5%
Peter Armstrong 6/10 1220 days 3.95 4%
Erich Brueggermann 7/10 1250 days 4.27 4%
Rebecca Lindsey 7/10 1251 days 4.27 4%
Robert Hunt 8/10 1293 days 4.38 4%
Sheryl Hicks 8/10 1315 days 4.34 4%
Ivan Wee 10/10 1319 days 4.56 5%
Daphne H 9/10 1367 days 4.47 5%
Daniel Gold 10/10 1465 days 4.28 4%
william Sinclair 10/10 1465 days 4.28 4%
samuele cason 10/10 1496 days 4.22 4%
Wayne Jeskie 9/10 1507 days 4.19 4%
Ray Tombs 10/10 1517 days 4.17 4%
Julian Minnis 10/10 1518 days 4.17 4%
Jean Evans 10/10 1557 days 4.1 4%
Richard Thorpe 7/10 1562 days 3.72 4%
Philippa and Adam 9/10 1573 days 4.06 4%
Mike Awater 10/10 1575 days 4.06 4%
Julia Rey 10/10 1583 days 4.05 4%
Henry Gann 10/10 1585 days 4.04 4%
Jenn 10/10 1615 days 3.98 4%
Brian Gray 10/10 1617 days 3.98 4%
Meta bobnar 9/10 1708 days 3.8 4%
Kirsty Longland 10/10 1741 days 3.74 4%
Wolfgang Rank 10/10 1892 days 3.44 3%
Stephanie Poppe 7/10 1898 days 3.12 3%
Esther Itier 8/10 1918 days true 3.22 3%
Thomas Neron 8/10 1918 days true 3.22 3%
Jaron Frost 10/10 1923 days 3.38 3%
Pete Arney 9/10 1924 days 3.38 3%
Averil Brown 9/10 1949 days 3.33 3%
Janie James 10/10 1982 days 3.26 3%
Enrico Anna 10/10 1982 days 3.26 3%
mark radford 10/10 1982 days 3.26 3%
Bjorn Privat 10/10 1991 days 3.25 3%
Ingrid Harder 10/10 2013 days 3.2 3%
Joanne Robertson 8/10 2021 days true 3.03 3%
johno Tunnell 9/10 2043 days 3.14 3%
Karen Boot 8/10 2043 days 2.99 3%
Emma Barr 10/10 2043 days 3.14 3%
Nicola Whelan Henderson 10/10 2043 days 3.14 3%
Ellen McKee 10/10 2043 days 3.14 3%
Scott kearney 10/10 2043 days 3.14 3%
Lucas MacDonald 10/10 2043 days 3.14 3%
Hartwig Crailsheim 10/10 2043 days 3.14 3%
kim haward 10/10 2136 days 2.96 3%
Alan Williams 10/10 2257 days 2.73 3%
Thomas Hölscher 10/10 2257 days 2.73 3%
Thomas Walsh 9/10 2289 days 2.66 3%
Steve Fraser 5/10 2317 days 2.11 2%
Lee D 1/10 2532 days 1.6 2%
Alex Laidlaw 5/10 2751 days true 1.43 1%
Sander Heike 8/10 2991 days true 1.23 1%
Monika Kneidl 7/10 2994 days true 1.17 1%
Lorna Williams 7/10 3014 days true 1.13 1%
Hilbert vanEssen 3/10 3016 days true 0.96 1%
Ed & Katie Riches 6/10 3031 days true 1.01 1%
Preben vil Helmsen 6/10 3031 days true 1.01 1%
Thomas & Ruth Hardmeier 1/10 3036 days true 0.88 1%
Kurt & Noemi Buhler 1/10 3043 days true 0.87 1%
Des & Ann Bidwell 6/10 3043 days true 0.99 1%
Dugald McCallum 5/10 3047 days true 0.96 1%
James McColl 10/10 3140 days true 1.0 1%
Powerfamily 8/10 3263 days 0.72 1%
Jaime Ress 8/10 3365 days true 0.53 1%
Cory Wornell 10/10 3374 days true 0.54 1%
Thelia Beament 8/10 3388 days true 0.49 0%
Tim Wright 7/10 3411 days true 0.43 0%
SonjaG 5/10 4101 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Riverside Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.05% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 110 days. However the Riverside Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Riverside Holiday Park experience has been adjusted for 90 days. Adjustments are according to the following table.

Days Adjustment
87 -1.02%
88 -1.03%
89 -1.04%
90 -1.05%
91 -1.07%
92 -1.08%
93 -1.09%

Final Ranking Score

92%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.