Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Riverside Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
110 Valid Reviews
The Riverside Holiday Park experience has a total of 116 reviews. There are 110 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 110 valid reviews:
The raw data average (mean) for all the Riverside Holiday Park valid reviews is 84.82% and is based on 110 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
20 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 110 valid reviews, the experience has 20 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 20 face-to-face reviews:
The raw data average (mean) for all the Riverside Holiday Park face-to-face reviews is 63.50% and is based on 20 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Tourist in my own country||1/10||15 days||73%|
|Teesh K||9/10||76 days||99%|
|Shar-ron & Jim||9/10||137 days||97%|
|Holly J||8/10||199 days||89%|
|Red G.||10/10||350 days||81%|
|Josh & Eleanor||9/10||473 days||65%|
|Phil Bennett||9/10||503 days||60%|
|Shelbi Kelly||10/10||503 days||60%|
|Gaudenz Schnell||10/10||687 days||31%|
|Marie van Tol||9/10||715 days||28%|
|Grizzly Girl||10/10||838 days||15%|
|Daphne H||9/10||868 days||13%|
|Clovis C.||10/10||1021 days||6%|
|Tom J.||9/10||1052 days||5%|
|S Weslake||9/10||1052 days||5%|
|Tom Meulders||5/10||1124 days||4%|
|Joe Trigg||5/10||1174 days||4%|
|Gary Prescot||8/10||1205 days||5%|
|Peter Suan||10/10||1318 days||5%|
|Lotta Vuorjoki||10/10||1349 days||4%|
|Janet Pentelow||7/10||1378 days||4%|
|Julia Kurtz||8/10||1387 days||4%|
|Tracey Leyston||10/10||1427 days||4%|
|Kati Behrendt||9/10||1435 days||4%|
|Peter Armstrong||6/10||1445 days||4%|
|Erich Brueggermann||7/10||1474 days||4%|
|Rebecca Lindsey||7/10||1476 days||4%|
|Robert Hunt||8/10||1517 days||4%|
|Sheryl Hicks||8/10||1539 days||4%|
|Ivan Wee||10/10||1543 days||4%|
|Daphne H||9/10||1591 days||4%|
|Daniel Gold||10/10||1690 days||4%|
|william Sinclair||10/10||1690 days||4%|
|samuele cason||10/10||1721 days||4%|
|Wayne Jeskie||9/10||1731 days||4%|
|Ray Tombs||10/10||1741 days||4%|
|Julian Minnis||10/10||1742 days||4%|
|Jean Evans||10/10||1782 days||4%|
|Richard Thorpe||7/10||1786 days||3%|
|Philippa and Adam||9/10||1797 days||4%|
|Mike Awater||10/10||1799 days||4%|
|Julia Rey||10/10||1807 days||4%|
|Henry Gann||10/10||1809 days||4%|
|Brian Gray||10/10||1842 days||4%|
|Meta bobnar||9/10||1932 days||3%|
|Kirsty Longland||10/10||1965 days||3%|
|Wolfgang Rank||10/10||2116 days||3%|
|Stephanie Poppe||7/10||2122 days||3%|
|Esther Itier||8/10||2142 days||2%|
|Thomas Neron||8/10||2142 days||2%|
|Jaron Frost||10/10||2148 days||3%|
|Pete Arney||9/10||2148 days||3%|
|Averil Brown||9/10||2173 days||3%|
|Janie James||10/10||2207 days||3%|
|Enrico Anna||10/10||2207 days||3%|
|mark radford||10/10||2207 days||3%|
|Bjorn Privat||10/10||2215 days||3%|
|Ingrid Harder||10/10||2238 days||3%|
|Joanne Robertson||8/10||2245 days||2%|
|johno Tunnell||9/10||2268 days||3%|
|Karen Boot||8/10||2268 days||3%|
|Emma Barr||10/10||2268 days||3%|
|Nicola Whelan Henderson||10/10||2268 days||3%|
|Ellen McKee||10/10||2268 days||3%|
|Scott kearney||10/10||2268 days||3%|
|Lucas MacDonald||10/10||2268 days||3%|
|Hartwig Crailsheim||10/10||2268 days||3%|
|kim haward||10/10||2360 days||2%|
|Alan Williams||10/10||2482 days||2%|
|Thomas Hölscher||10/10||2482 days||2%|
|Thomas Walsh||9/10||2513 days||2%|
|Steve Fraser||5/10||2541 days||2%|
|Lee D||1/10||2756 days||1%|
|Alex Laidlaw||5/10||2975 days||1%|
|Sander Heike||8/10||3215 days||1%|
|Monika Kneidl||7/10||3218 days||0%|
|Lorna Williams||7/10||3238 days||0%|
|Hilbert vanEssen||3/10||3240 days||0%|
|Ed & Katie Riches||6/10||3255 days||0%|
|Preben vil Helmsen||6/10||3255 days||0%|
|Thomas & Ruth Hardmeier||1/10||3260 days||0%|
|Kurt & Noemi Buhler||1/10||3267 days||0%|
|Des & Ann Bidwell||6/10||3267 days||0%|
|Dugald McCallum||5/10||3271 days||0%|
|James McColl||10/10||3364 days||0%|
|Jaime Ress||8/10||3589 days||0%|
|Cory Wornell||10/10||3598 days||0%|
|Thelia Beament||8/10||3612 days||0%|
|Tim Wright||7/10||3635 days||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Riverside Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 46 days. However the Riverside Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Riverside Holiday Park experience has been adjusted for 3 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.