Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Pohara Beach TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Pohara Beach TOP 10 Holiday Park
Valid Reviews
86 Valid Reviews
The Pohara Beach TOP 10 Holiday Park experience has a total of 88 reviews. There are 86 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
21% |
| 9/10 | 29 |
|
34% |
| 8/10 | 16 |
|
19% |
| 7/10 | 9 |
|
10% |
| 6/10 | 2 |
|
2% |
| 5/10 | 6 |
|
7% |
| 4/10 | 0 |
|
0% |
| 3/10 | 3 |
|
3% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
79.88% Average
The raw data average (mean) for all the Pohara Beach TOP 10 Holiday Park valid reviews is 79.88% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
13% |
| 9/10 | 15 |
|
33% |
| 8/10 | 11 |
|
24% |
| 7/10 | 4 |
|
9% |
| 6/10 | 2 |
|
4% |
| 5/10 | 3 |
|
7% |
| 4/10 | 0 |
|
0% |
| 3/10 | 3 |
|
7% |
| 2/10 | 1 |
|
2% |
| 1/10 | 1 |
|
2% |
76.09% Average
The raw data average (mean) for all the Pohara Beach TOP 10 Holiday Park face-to-face reviews is 76.09% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.95%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Beth | 9/10 | 424 days | 100% |
| Tal Tal | 10/10 | 790 days | 72% |
| Daniel Malavas | 5/10 | 852 days | 50% |
| Marie Perret | 9/10 | 943 days | 55% |
| Courtney Gearhart | 10/10 | 1155 days | 34% |
| Andy | 7/10 | 1217 days | 27% |
| Daniel | 5/10 | 1247 days | 20% |
| Tom | 10/10 | 1582 days | 9% |
| Marn | 9/10 | 1826 days | 5% |
| Jamie Morrison | 7/10 | 2161 days | 4% |
| Kysha | 9/10 | 2222 days | 4% |
| Liz Wade | 8/10 | 2250 days | 4% |
| Sue | 9/10 | 2251 days | 4% |
| Krasiński | 1/10 | 2313 days | 2% |
| Geoff Walker | 9/10 | 2374 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2435 days | 4% |
| Zoe | 7/10 | 2647 days | 3% |
| Margie | 9/10 | 2678 days | 3% |
| Mike Fricker | 10/10 | 2739 days | 3% |
| Peter | 9/10 | 2891 days | 3% |
| Paul and Paula | 10/10 | 3043 days | 3% |
| Lindy Scrivin | 9/10 | 3316 days | 2% |
| Alan Brown | 8/10 | 3345 days | 2% |
| Yvonne | 10/10 | 3360 days | 2% |
| Lynn Pateron | 10/10 | 3559 days | 2% |
| Ray Tombs | 10/10 | 3642 days | 1% |
| Amy Bayliss | 9/10 | 3737 days | 1% |
| Jean marc Daubenfeld | 9/10 | 3737 days | 1% |
| Valerie Wee | 5/10 | 3774 days | 1% |
| Hol. M. | 9/10 | 4138 days | 0% |
| FlyingKiwiGirl | 7/10 | 4229 days | 0% |
| Anja Weppler | 3/10 | 4381 days | 0% |
| Barbara | 7/10 | 4426 days | 1% |
| Marinette | 8/10 | 4426 days | 1% |
| Luca Scheuemeier | 9/10 | 4426 days | 1% |
| Sophia | 8/10 | 4427 days | 1% |
| GN100 | 8/10 | 4442 days | 1% |
| gareth williams | 8/10 | 4930 days | 1% |
| Tuibaby22 | 9/10 | 4960 days | 1% |
| Camille and Lucie | 3/10 | 5135 days | 0% |
| Shavill | 9/10 | 5144 days | 1% |
| launch | 10/10 | 5144 days | 1% |
| Brian Livesey | 9/10 | 5149 days | 1% |
| Fabian Germar | 10/10 | 5149 days | 1% |
| Ian Bailey | 7/10 | 5153 days | 1% |
| Ken | 3/10 | 5157 days | 0% |
| Miller | 8/10 | 5158 days | 1% |
| Sylvia & Garrit | 1/10 | 5158 days | 0% |
| Gabriele Wendt | 10/10 | 5158 days | 1% |
| Stephanie Wirthlin | 2/10 | 5167 days | 0% |
| Volker Neumeyer | 5/10 | 5168 days | 1% |
| Patricia Motzheim | 10/10 | 5172 days | 1% |
| jule | 7/10 | 5265 days | 1% |
| B_and_F_MN | 10/10 | 5479 days | 1% |
| Iain Campbell | 9/10 | 5488 days | 1% |
| Koen Vanlede | 9/10 | 5496 days | 1% |
| Beat & Connie | 8/10 | 5504 days | 1% |
| Patrick Schaad | 6/10 | 5504 days | 1% |
| Zuur | 8/10 | 5507 days | 1% |
| Anita Tonks | 9/10 | 5509 days | 1% |
| David Emerick | 10/10 | 5513 days | 1% |
| Josef & Christine Evers | 8/10 | 5519 days | 1% |
| Annie Pennington | 10/10 | 5525 days | 1% |
| Andy Martin | 9/10 | 5527 days | 1% |
| Roger Lows | 8/10 | 5529 days | 1% |
| Petersen | 5/10 | 5531 days | 1% |
| Gerry Nichols | 9/10 | 5533 days | 1% |
| Meriel & Paul Best | 10/10 | 5534 days | 1% |
| inda Hall | 7/10 | 5535 days | 1% |
| Bruce & Bonnie Childs | 9/10 | 5537 days | 1% |
| Stephan Imartina | 9/10 | 5810 days | 1% |
| krisevelyn | 8/10 | 5814 days | 1% |
| Muller Weissert | 8/10 | 5882 days | 1% |
| Ron Price | 9/10 | 5883 days | 1% |
| Rob Alston | 8/10 | 5903 days | 1% |
| uleugel | 5/10 | 5912 days | 1% |
| Colin Morbey | 6/10 | 5917 days | 1% |
| jan and john | 9/10 | 5919 days | 1% |
| Johan Vaartjes | 9/10 | 5919 days | 1% |
| frederike | 8/10 | 5950 days | 1% |
| gary mitchell | 10/10 | 5965 days | 1% |
| Sandra M | 7/10 | 5967 days | 1% |
| Vicki Cashmore | 9/10 | 5977 days | 1% |
| Paul & Lois Somerville | 9/10 | 5977 days | 1% |
| ChrisWeb | 9/10 | 6243 days | 1% |
| Renee | 8/10 | 6258 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Pohara Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.74% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Pohara Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Pohara Beach TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.68% |
| 198 | -3.70% |
| 199 | -3.72% |
| 200 | -3.74% |
| 201 | -3.76% |
| 202 | -3.77% |
| 203 | -3.79% |
| … | … |
Balancing Adjustment
2.95% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.