Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Pohara Beach TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Pohara Beach TOP 10 Holiday Park
Valid Reviews
86 Valid Reviews
The Pohara Beach TOP 10 Holiday Park experience has a total of 88 reviews. There are 86 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
21% |
| 9/10 | 29 |
|
34% |
| 8/10 | 16 |
|
19% |
| 7/10 | 9 |
|
10% |
| 6/10 | 2 |
|
2% |
| 5/10 | 6 |
|
7% |
| 4/10 | 0 |
|
0% |
| 3/10 | 3 |
|
3% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
79.88% Average
The raw data average (mean) for all the Pohara Beach TOP 10 Holiday Park valid reviews is 79.88% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
13% |
| 9/10 | 15 |
|
33% |
| 8/10 | 11 |
|
24% |
| 7/10 | 4 |
|
9% |
| 6/10 | 2 |
|
4% |
| 5/10 | 3 |
|
7% |
| 4/10 | 0 |
|
0% |
| 3/10 | 3 |
|
7% |
| 2/10 | 1 |
|
2% |
| 1/10 | 1 |
|
2% |
76.09% Average
The raw data average (mean) for all the Pohara Beach TOP 10 Holiday Park face-to-face reviews is 76.09% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.11%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Beth | 9/10 | 484 days | 100% |
| Tal Tal | 10/10 | 850 days | 68% |
| Daniel Malavas | 5/10 | 912 days | 47% |
| Marie Perret | 9/10 | 1003 days | 50% |
| Courtney Gearhart | 10/10 | 1215 days | 30% |
| Andy | 7/10 | 1277 days | 24% |
| Daniel | 5/10 | 1307 days | 18% |
| Tom | 10/10 | 1642 days | 8% |
| Marn | 9/10 | 1886 days | 5% |
| Jamie Morrison | 7/10 | 2221 days | 4% |
| Kysha | 9/10 | 2282 days | 5% |
| Liz Wade | 8/10 | 2311 days | 4% |
| Sue | 9/10 | 2311 days | 4% |
| Krasiński | 1/10 | 2373 days | 2% |
| Geoff Walker | 9/10 | 2434 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2495 days | 4% |
| Zoe | 7/10 | 2707 days | 3% |
| Margie | 9/10 | 2738 days | 4% |
| Mike Fricker | 10/10 | 2799 days | 3% |
| Peter | 9/10 | 2952 days | 3% |
| Paul and Paula | 10/10 | 3103 days | 3% |
| Lindy Scrivin | 9/10 | 3376 days | 2% |
| Alan Brown | 8/10 | 3406 days | 2% |
| Yvonne | 10/10 | 3420 days | 2% |
| Lynn Pateron | 10/10 | 3619 days | 2% |
| Ray Tombs | 10/10 | 3702 days | 1% |
| Amy Bayliss | 9/10 | 3797 days | 1% |
| Jean marc Daubenfeld | 9/10 | 3797 days | 1% |
| Valerie Wee | 5/10 | 3834 days | 1% |
| Hol. M. | 9/10 | 4199 days | 0% |
| FlyingKiwiGirl | 7/10 | 4290 days | 0% |
| Anja Weppler | 3/10 | 4441 days | 0% |
| Barbara | 7/10 | 4486 days | 1% |
| Marinette | 8/10 | 4486 days | 1% |
| Luca Scheuemeier | 9/10 | 4486 days | 1% |
| Sophia | 8/10 | 4487 days | 1% |
| GN100 | 8/10 | 4502 days | 1% |
| gareth williams | 8/10 | 4990 days | 1% |
| Tuibaby22 | 9/10 | 5020 days | 1% |
| Camille and Lucie | 3/10 | 5195 days | 0% |
| Shavill | 9/10 | 5204 days | 1% |
| launch | 10/10 | 5204 days | 1% |
| Brian Livesey | 9/10 | 5209 days | 1% |
| Fabian Germar | 10/10 | 5209 days | 1% |
| Ian Bailey | 7/10 | 5213 days | 1% |
| Ken | 3/10 | 5217 days | 0% |
| Miller | 8/10 | 5218 days | 1% |
| Sylvia & Garrit | 1/10 | 5218 days | 0% |
| Gabriele Wendt | 10/10 | 5218 days | 1% |
| Stephanie Wirthlin | 2/10 | 5227 days | 0% |
| Volker Neumeyer | 5/10 | 5228 days | 1% |
| Patricia Motzheim | 10/10 | 5232 days | 1% |
| jule | 7/10 | 5325 days | 1% |
| B_and_F_MN | 10/10 | 5539 days | 1% |
| Iain Campbell | 9/10 | 5548 days | 1% |
| Koen Vanlede | 9/10 | 5556 days | 1% |
| Beat & Connie | 8/10 | 5564 days | 1% |
| Patrick Schaad | 6/10 | 5564 days | 1% |
| Zuur | 8/10 | 5567 days | 1% |
| Anita Tonks | 9/10 | 5569 days | 1% |
| David Emerick | 10/10 | 5573 days | 1% |
| Josef & Christine Evers | 8/10 | 5579 days | 1% |
| Annie Pennington | 10/10 | 5585 days | 1% |
| Andy Martin | 9/10 | 5587 days | 1% |
| Roger Lows | 8/10 | 5589 days | 1% |
| Petersen | 5/10 | 5591 days | 1% |
| Gerry Nichols | 9/10 | 5593 days | 1% |
| Meriel & Paul Best | 10/10 | 5594 days | 1% |
| inda Hall | 7/10 | 5595 days | 1% |
| Bruce & Bonnie Childs | 9/10 | 5597 days | 1% |
| Stephan Imartina | 9/10 | 5870 days | 1% |
| krisevelyn | 8/10 | 5874 days | 1% |
| Muller Weissert | 8/10 | 5942 days | 1% |
| Ron Price | 9/10 | 5943 days | 1% |
| Rob Alston | 8/10 | 5963 days | 1% |
| uleugel | 5/10 | 5972 days | 1% |
| Colin Morbey | 6/10 | 5977 days | 1% |
| jan and john | 9/10 | 5979 days | 1% |
| Johan Vaartjes | 9/10 | 5979 days | 1% |
| frederike | 8/10 | 6010 days | 1% |
| gary mitchell | 10/10 | 6025 days | 1% |
| Sandra M | 7/10 | 6027 days | 1% |
| Vicki Cashmore | 9/10 | 6037 days | 1% |
| Paul & Lois Somerville | 9/10 | 6037 days | 1% |
| ChrisWeb | 9/10 | 6303 days | 1% |
| Renee | 8/10 | 6318 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Pohara Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.47% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 105 days. However the Pohara Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Pohara Beach TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.43% |
| 198 | -2.45% |
| 199 | -2.46% |
| 200 | -2.47% |
| 201 | -2.48% |
| 202 | -2.50% |
| 203 | -2.51% |
| … | … |
Balancing Adjustment
2.57% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.