G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Pohara Beach TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Pohara Beach TOP 10 Holiday Park
Valid Reviews
86 Valid Reviews
The Pohara Beach TOP 10 Holiday Park experience has a total of 88 reviews. There are 86 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
21% |
| 9/10 | 29 |
|
34% |
| 8/10 | 16 |
|
19% |
| 7/10 | 9 |
|
10% |
| 6/10 | 2 |
|
2% |
| 5/10 | 6 |
|
7% |
| 4/10 | 0 |
|
0% |
| 3/10 | 3 |
|
3% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
79.88% Average
The raw data average (mean) for all the Pohara Beach TOP 10 Holiday Park valid reviews is 79.88% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
13% |
| 9/10 | 15 |
|
33% |
| 8/10 | 11 |
|
24% |
| 7/10 | 4 |
|
9% |
| 6/10 | 2 |
|
4% |
| 5/10 | 3 |
|
7% |
| 4/10 | 0 |
|
0% |
| 3/10 | 3 |
|
7% |
| 2/10 | 1 |
|
2% |
| 1/10 | 1 |
|
2% |
76.09% Average
The raw data average (mean) for all the Pohara Beach TOP 10 Holiday Park face-to-face reviews is 76.09% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Beth | 9/10 | 505 days | 100% |
| Tal Tal | 10/10 | 871 days | 67% |
| Daniel Malavas | 5/10 | 933 days | 45% |
| Marie Perret | 9/10 | 1024 days | 49% |
| Courtney Gearhart | 10/10 | 1236 days | 29% |
| Andy | 7/10 | 1298 days | 23% |
| Daniel | 5/10 | 1328 days | 17% |
| Tom | 10/10 | 1663 days | 8% |
| Marn | 9/10 | 1907 days | 6% |
| Jamie Morrison | 7/10 | 2242 days | 4% |
| Kysha | 9/10 | 2303 days | 5% |
| Liz Wade | 8/10 | 2331 days | 5% |
| Sue | 9/10 | 2332 days | 5% |
| Krasiński | 1/10 | 2394 days | 2% |
| Geoff Walker | 9/10 | 2455 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2516 days | 4% |
| Zoe | 7/10 | 2728 days | 3% |
| Margie | 9/10 | 2759 days | 4% |
| Mike Fricker | 10/10 | 2820 days | 3% |
| Peter | 9/10 | 2972 days | 3% |
| Paul and Paula | 10/10 | 3124 days | 3% |
| Lindy Scrivin | 9/10 | 3397 days | 2% |
| Alan Brown | 8/10 | 3426 days | 2% |
| Yvonne | 10/10 | 3441 days | 2% |
| Lynn Pateron | 10/10 | 3640 days | 2% |
| Ray Tombs | 10/10 | 3723 days | 1% |
| Amy Bayliss | 9/10 | 3818 days | 1% |
| Jean marc Daubenfeld | 9/10 | 3818 days | 1% |
| Valerie Wee | 5/10 | 3855 days | 1% |
| Hol. M. | 9/10 | 4219 days | 0% |
| FlyingKiwiGirl | 7/10 | 4310 days | 0% |
| Anja Weppler | 3/10 | 4462 days | 0% |
| Barbara | 7/10 | 4507 days | 1% |
| Marinette | 8/10 | 4507 days | 1% |
| Luca Scheuemeier | 9/10 | 4507 days | 1% |
| Sophia | 8/10 | 4508 days | 1% |
| GN100 | 8/10 | 4523 days | 1% |
| gareth williams | 8/10 | 5011 days | 1% |
| Tuibaby22 | 9/10 | 5041 days | 1% |
| Camille and Lucie | 3/10 | 5216 days | 0% |
| Shavill | 9/10 | 5225 days | 1% |
| launch | 10/10 | 5225 days | 1% |
| Brian Livesey | 9/10 | 5230 days | 1% |
| Fabian Germar | 10/10 | 5230 days | 1% |
| Ian Bailey | 7/10 | 5234 days | 1% |
| Ken | 3/10 | 5238 days | 0% |
| Miller | 8/10 | 5239 days | 1% |
| Sylvia & Garrit | 1/10 | 5239 days | 0% |
| Gabriele Wendt | 10/10 | 5239 days | 1% |
| Stephanie Wirthlin | 2/10 | 5248 days | 0% |
| Volker Neumeyer | 5/10 | 5249 days | 1% |
| Patricia Motzheim | 10/10 | 5253 days | 1% |
| jule | 7/10 | 5346 days | 1% |
| B_and_F_MN | 10/10 | 5560 days | 1% |
| Iain Campbell | 9/10 | 5569 days | 1% |
| Koen Vanlede | 9/10 | 5577 days | 1% |
| Beat & Connie | 8/10 | 5585 days | 1% |
| Patrick Schaad | 6/10 | 5585 days | 1% |
| Zuur | 8/10 | 5588 days | 1% |
| Anita Tonks | 9/10 | 5590 days | 1% |
| David Emerick | 10/10 | 5594 days | 1% |
| Josef & Christine Evers | 8/10 | 5600 days | 1% |
| Annie Pennington | 10/10 | 5606 days | 1% |
| Andy Martin | 9/10 | 5608 days | 1% |
| Roger Lows | 8/10 | 5610 days | 1% |
| Petersen | 5/10 | 5612 days | 1% |
| Gerry Nichols | 9/10 | 5614 days | 1% |
| Meriel & Paul Best | 10/10 | 5615 days | 1% |
| inda Hall | 7/10 | 5616 days | 1% |
| Bruce & Bonnie Childs | 9/10 | 5618 days | 1% |
| Stephan Imartina | 9/10 | 5891 days | 1% |
| krisevelyn | 8/10 | 5895 days | 1% |
| Muller Weissert | 8/10 | 5963 days | 1% |
| Ron Price | 9/10 | 5964 days | 1% |
| Rob Alston | 8/10 | 5984 days | 1% |
| uleugel | 5/10 | 5993 days | 1% |
| Colin Morbey | 6/10 | 5998 days | 1% |
| jan and john | 9/10 | 6000 days | 1% |
| Johan Vaartjes | 9/10 | 6000 days | 1% |
| frederike | 8/10 | 6031 days | 1% |
| gary mitchell | 10/10 | 6046 days | 1% |
| Sandra M | 7/10 | 6048 days | 1% |
| Vicki Cashmore | 9/10 | 6058 days | 1% |
| Paul & Lois Somerville | 9/10 | 6058 days | 1% |
| ChrisWeb | 9/10 | 6324 days | 1% |
| Renee | 8/10 | 6339 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Pohara Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.14% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 119 days. However the Pohara Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Pohara Beach TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.11% |
| 198 | -2.12% |
| 199 | -2.13% |
| 200 | -2.14% |
| 201 | -2.15% |
| 202 | -2.16% |
| 203 | -2.17% |
| … | … |
Balancing Adjustment
2.48% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.