Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
146 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 151 reviews. There are 146 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 146 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 16 |
|
11% |
| 9/10 | 44 |
|
30% |
| 8/10 | 40 |
|
27% |
| 7/10 | 29 |
|
20% |
| 6/10 | 4 |
|
3% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.97% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.97% and is based on 146 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 146 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Matteo Francesco Balloni | 10/10 | 40 days | 100% |
| Christopher Collishaw | 7/10 | 40 days | 93% |
| Birgit Nicolaucig | 10/10 | 101 days | 100% |
| Caren | 6/10 | 254 days | 83% |
| Rosalie Begon | 9/10 | 282 days | 95% |
| Daniela Marx-Berger | 8/10 | 282 days | 94% |
| Laura | 8/10 | 344 days | 91% |
| Niek Olijve | 9/10 | 374 days | 91% |
| Emily | 8/10 | 588 days | 79% |
| Dylan and Amanda | 10/10 | 588 days | 80% |
| Shaun | 9/10 | 647 days | 75% |
| Laura | 7/10 | 647 days | 71% |
| Pauline | 7/10 | 984 days | 42% |
| Christopher Parker | 8/10 | 984 days | 44% |
| Joel Fryett | 10/10 | 1044 days | 40% |
| Charlie | 8/10 | 1289 days | 21% |
| Courtney Gearhart | 8/10 | 1378 days | 16% |
| Alice | 9/10 | 1774 days | 5% |
| Jabba | 5/10 | 2139 days | 3% |
| ZMad | 7/10 | 2200 days | 4% |
| Ying | 9/10 | 2261 days | 4% |
| Samantha Macfarlane | 10/10 | 2292 days | 4% |
| Marg Dale | 7/10 | 2323 days | 4% |
| Kay | 7/10 | 2353 days | 4% |
| Charlie B | 5/10 | 2474 days | 3% |
| Pateke | 8/10 | 2505 days | 4% |
| Lisa Q | 9/10 | 2505 days | 4% |
| Nicole Blumenthal | 9/10 | 2566 days | 4% |
| Jenny | 7/10 | 2566 days | 3% |
| Olivia | 7/10 | 2566 days | 3% |
| Kristyl | 8/10 | 2750 days | 3% |
| Paul Smith | 8/10 | 2839 days | 3% |
| Shane | 7/10 | 2901 days | 3% |
| Sophie Skinner | 9/10 | 2931 days | 3% |
| Ryan | 9/10 | 3054 days | 3% |
| Rod Cochrane | 9/10 | 3145 days | 2% |
| Blu Ice | 7/10 | 3284 days | 2% |
| Fifi and Jay | 9/10 | 3454 days | 2% |
| Matt | 9/10 | 3480 days | 2% |
| Freddy Gates | 1/10 | 3517 days | 1% |
| Ayvadian Joséphine | 9/10 | 3616 days | 1% |
| Jane Knowles | 2/10 | 3692 days | 1% |
| Jessica Stokes | 7/10 | 3775 days | 1% |
| Jitka Kubeckova | 10/10 | 3966 days | 1% |
| Wout van Dijk | 7/10 | 4003 days | 1% |
| Helen Ameis | 7/10 | 4214 days | 0% |
| Harriet MacMillan | 6/10 | 4288 days | 0% |
| Melvin Spear | 8/10 | 4291 days | 0% |
| neil holdaway | 9/10 | 4331 days | 0% |
| Hol. M. | 9/10 | 4362 days | 0% |
| Jack Clise | 5/10 | 4375 days | 0% |
| Rosie | 8/10 | 4637 days | 1% |
| Jenny | 8/10 | 4658 days | 1% |
| Rachael | 7/10 | 4658 days | 1% |
| balesdent | 7/10 | 4693 days | 1% |
| Lior Bakski | 9/10 | 4694 days | 1% |
| jonas meier | 6/10 | 4701 days | 1% |
| Paul Balfour | 7/10 | 4706 days | 1% |
| Jade Fleming | 9/10 | 4757 days | 1% |
| hendrik king | 9/10 | 4910 days | 1% |
| SHERRYN WRIGHT | 3/10 | 4941 days | 1% |
| Thomas | 9/10 | 5000 days | 1% |
| Florian Aude | 7/10 | 5014 days | 1% |
| Philip Gibbons | 5/10 | 5030 days | 1% |
| Doug Digstravel | 9/10 | 5061 days | 1% |
| Rob | 8/10 | 5078 days | 1% |
| Jan Sjoerdtje | 7/10 | 5083 days | 1% |
| Doan | 8/10 | 5097 days | 1% |
| Erik Funk | 7/10 | 5099 days | 1% |
| phudgb | 7/10 | 5153 days | 1% |
| Jen Sweeting | 8/10 | 5354 days | 1% |
| Trevor & Sheila Redman | 8/10 | 5372 days | 1% |
| Jolene & James | 9/10 | 5377 days | 1% |
| Hannah Bean | 8/10 | 5378 days | 1% |
| John & Ray Calder | 8/10 | 5379 days | 1% |
| Tim & Judith | 8/10 | 5379 days | 1% |
| Karin | 7/10 | 5379 days | 1% |
| Frans | 7/10 | 5379 days | 1% |
| David Beaumont | 7/10 | 5379 days | 1% |
| Sebastian Rossbach | 8/10 | 5379 days | 1% |
| Ken | 10/10 | 5380 days | 1% |
| Judith Fowler | 9/10 | 5382 days | 1% |
| Marilyn Mobley | 9/10 | 5382 days | 1% |
| Schertenleib | 7/10 | 5383 days | 1% |
| Norm Cooper | 8/10 | 5388 days | 1% |
| Horst Langstein | 9/10 | 5389 days | 1% |
| Lucie Rutherfurd | 8/10 | 5394 days | 1% |
| Laura Smith | 9/10 | 5409 days | 1% |
| frans | 8/10 | 5641 days | 1% |
| Jorren | 8/10 | 5711 days | 1% |
| Jagiellowicz | 10/10 | 5719 days | 1% |
| Cory Wornell | 8/10 | 5722 days | 1% |
| Shane Curline | 9/10 | 5723 days | 1% |
| Anita Tonks | 9/10 | 5732 days | 1% |
| katjarege | 8/10 | 5733 days | 1% |
| Camilla Andersson | 8/10 | 5738 days | 1% |
| Peter | 5/10 | 5738 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5740 days | 1% |
| Remke | 8/10 | 5762 days | 1% |
| dollimyxture | 9/10 | 5823 days | 1% |
| Jon van Hanten | 7/10 | 6023 days | 1% |
| Kevin & Chris | 8/10 | 6031 days | 1% |
| John Casey | 3/10 | 6079 days | 1% |
| Sorcha O's | 2/10 | 6079 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 6084 days | 1% |
| kerry_cynthia | 8/10 | 6086 days | 1% |
| Lloyd Shephard | 9/10 | 6088 days | 1% |
| Mike Peirce | 8/10 | 6092 days | 1% |
| Rik | 9/10 | 6099 days | 1% |
| Jonathan Martin | 5/10 | 6101 days | 1% |
| Richard | 9/10 | 6102 days | 1% |
| Haas Wacter | 9/10 | 6106 days | 1% |
| Ferth | 9/10 | 6112 days | 1% |
| Marco | 8/10 | 6114 days | 1% |
| Eva | 9/10 | 6115 days | 1% |
| Don and Barb | 9/10 | 6119 days | 1% |
| Wilfred Sch | 7/10 | 6119 days | 1% |
| Susan | 10/10 | 6122 days | 1% |
| Adriane | 7/10 | 6122 days | 1% |
| Brenda | 8/10 | 6123 days | 1% |
| Bo Moenstead | 9/10 | 6135 days | 1% |
| Lynette Sal | 6/10 | 6142 days | 1% |
| menzel | 8/10 | 6171 days | 1% |
| stephenst | 9/10 | 6172 days | 1% |
| Marons | 7/10 | 6177 days | 1% |
| thomash | 10/10 | 6182 days | 1% |
| Anna | 4/10 | 6196 days | 1% |
| Flavia Mionelli | 10/10 | 6200 days | 1% |
| Nigel Petrie | 9/10 | 6211 days | 1% |
| eowyn2k | 8/10 | 6218 days | 1% |
| CAD1977 | 5/10 | 6279 days | 1% |
| rita | 9/10 | 6297 days | 1% |
| PeterK1 | 8/10 | 6416 days | 1% |
| MiepS | 8/10 | 6420 days | 1% |
| desl | 7/10 | 6432 days | 1% |
| GeraldMcNamora | 9/10 | 6448 days | 1% |
| Sarah_rae | 9/10 | 6448 days | 1% |
| Anna Hansson | 10/10 | 6449 days | 1% |
| Anna Hansson | 10/10 | 6449 days | 1% |
| Sara Hansson | 8/10 | 6449 days | 1% |
| TessaW | 8/10 | 6450 days | 1% |
| Jen | 8/10 | 6475 days | 1% |
| Sam | 9/10 | 6475 days | 1% |
| Tim | 10/10 | 6476 days | 1% |
| John | 10/10 | 6481 days | 1% |
| Phil&Joe | 10/10 | 6552 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.59% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 46 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 30 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 27 | -0.54% |
| 28 | -0.55% |
| 29 | -0.57% |
| 30 | -0.59% |
| 31 | -0.61% |
| 32 | -0.63% |
| 33 | -0.65% |
| … | … |
Balancing Adjustment
2.20% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.