Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
140 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 144 reviews. There are 140 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 140 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
10% |
| 9/10 | 43 |
|
31% |
| 8/10 | 39 |
|
28% |
| 7/10 | 28 |
|
20% |
| 6/10 | 3 |
|
2% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.79% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.79% and is based on 140 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 140 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.85%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Niek Olijve | 9/10 | 49 days | 100% |
| Emily | 8/10 | 263 days | 95% |
| Dylan and Amanda | 10/10 | 263 days | 97% |
| Shaun | 9/10 | 322 days | 94% |
| Laura | 7/10 | 322 days | 89% |
| Pauline | 7/10 | 659 days | 71% |
| Christopher Parker | 8/10 | 659 days | 75% |
| Joel Fryett | 10/10 | 719 days | 71% |
| Charlie | 8/10 | 964 days | 47% |
| Courtney Gearhart | 8/10 | 1053 days | 39% |
| Alice | 9/10 | 1449 days | 13% |
| Jabba | 5/10 | 1814 days | 4% |
| ZMad | 7/10 | 1875 days | 5% |
| Ying | 9/10 | 1936 days | 5% |
| Samantha Macfarlane | 10/10 | 1967 days | 5% |
| Marg Dale | 7/10 | 1998 days | 4% |
| Kay | 7/10 | 2028 days | 4% |
| Charlie B | 5/10 | 2149 days | 3% |
| Pateke | 8/10 | 2180 days | 4% |
| Lisa Q | 9/10 | 2180 days | 4% |
| Nicole Blumenthal | 9/10 | 2241 days | 4% |
| Jenny | 7/10 | 2241 days | 4% |
| Olivia | 7/10 | 2241 days | 4% |
| Kristyl | 8/10 | 2425 days | 4% |
| Kristyl | 8/10 | 2425 days | 4% |
| Paul Smith | 8/10 | 2514 days | 4% |
| Shane | 7/10 | 2576 days | 3% |
| Sophie Skinner | 9/10 | 2606 days | 3% |
| Ryan | 9/10 | 2729 days | 3% |
| Rod Cochrane | 9/10 | 2820 days | 3% |
| Blu Ice | 7/10 | 2959 days | 3% |
| Fifi and Jay | 9/10 | 3129 days | 2% |
| Matt | 9/10 | 3155 days | 2% |
| Freddy Gates | 1/10 | 3192 days | 1% |
| Ayvadian Joséphine | 9/10 | 3291 days | 2% |
| Jane Knowles | 2/10 | 3367 days | 1% |
| Jessica Stokes | 7/10 | 3450 days | 2% |
| Jitka Kubeckova | 10/10 | 3641 days | 1% |
| Wout van Dijk | 7/10 | 3678 days | 1% |
| Helen Ameis | 7/10 | 3889 days | 1% |
| Harriet MacMillan | 6/10 | 3963 days | 1% |
| Melvin Spear | 8/10 | 3966 days | 1% |
| neil holdaway | 9/10 | 4006 days | 1% |
| Hol. M. | 9/10 | 4037 days | 1% |
| Jack Clise | 5/10 | 4050 days | 0% |
| Rosie | 8/10 | 4312 days | 0% |
| Jenny | 8/10 | 4333 days | 0% |
| Rachael | 7/10 | 4333 days | 0% |
| balesdent | 7/10 | 4368 days | 0% |
| Lior Bakski | 9/10 | 4369 days | 0% |
| jonas meier | 6/10 | 4376 days | 0% |
| Paul Balfour | 7/10 | 4381 days | 1% |
| Jade Fleming | 9/10 | 4432 days | 1% |
| hendrik king | 9/10 | 4585 days | 1% |
| SHERRYN WRIGHT | 3/10 | 4616 days | 1% |
| Thomas | 9/10 | 4675 days | 1% |
| Florian Aude | 7/10 | 4689 days | 1% |
| Philip Gibbons | 5/10 | 4705 days | 1% |
| Doug Digstravel | 9/10 | 4736 days | 1% |
| Rob | 8/10 | 4753 days | 1% |
| Jan Sjoerdtje | 7/10 | 4758 days | 1% |
| Doan | 8/10 | 4772 days | 1% |
| Erik Funk | 7/10 | 4774 days | 1% |
| phudgb | 7/10 | 4828 days | 1% |
| Jen Sweeting | 8/10 | 5029 days | 1% |
| Trevor & Sheila Redman | 8/10 | 5047 days | 1% |
| Jolene & James | 9/10 | 5052 days | 1% |
| Hannah Bean | 8/10 | 5053 days | 1% |
| John & Ray Calder | 8/10 | 5054 days | 1% |
| Tim & Judith | 8/10 | 5054 days | 1% |
| Karin | 7/10 | 5054 days | 1% |
| Frans | 7/10 | 5054 days | 1% |
| David Beaumont | 7/10 | 5054 days | 1% |
| Sebastian Rossbach | 8/10 | 5054 days | 1% |
| Ken | 10/10 | 5055 days | 1% |
| Judith Fowler | 9/10 | 5057 days | 1% |
| Marilyn Mobley | 9/10 | 5057 days | 1% |
| Schertenleib | 7/10 | 5058 days | 1% |
| Norm Cooper | 8/10 | 5063 days | 1% |
| Horst Langstein | 9/10 | 5064 days | 1% |
| Lucie Rutherfurd | 8/10 | 5069 days | 1% |
| Laura Smith | 9/10 | 5084 days | 1% |
| frans | 8/10 | 5316 days | 1% |
| Jorren | 8/10 | 5386 days | 1% |
| Jagiellowicz | 10/10 | 5394 days | 1% |
| Cory Wornell | 8/10 | 5397 days | 1% |
| Shane Curline | 9/10 | 5398 days | 1% |
| Anita Tonks | 9/10 | 5407 days | 1% |
| katjarege | 8/10 | 5408 days | 1% |
| Camilla Andersson | 8/10 | 5413 days | 1% |
| Peter | 5/10 | 5413 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5415 days | 1% |
| Remke | 8/10 | 5437 days | 1% |
| dollimyxture | 9/10 | 5498 days | 1% |
| Jon van Hanten | 7/10 | 5698 days | 1% |
| Kevin & Chris | 8/10 | 5706 days | 1% |
| John Casey | 3/10 | 5754 days | 1% |
| Sorcha O's | 2/10 | 5754 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5759 days | 1% |
| kerry_cynthia | 8/10 | 5761 days | 1% |
| Lloyd Shephard | 9/10 | 5763 days | 1% |
| Mike Peirce | 8/10 | 5767 days | 1% |
| Rik | 9/10 | 5774 days | 1% |
| Jonathan Martin | 5/10 | 5776 days | 1% |
| Richard | 9/10 | 5777 days | 1% |
| Haas Wacter | 9/10 | 5781 days | 1% |
| Ferth | 9/10 | 5787 days | 1% |
| Marco | 8/10 | 5789 days | 1% |
| Eva | 9/10 | 5790 days | 1% |
| Don and Barb | 9/10 | 5794 days | 1% |
| Wilfred Sch | 7/10 | 5794 days | 1% |
| Susan | 10/10 | 5797 days | 1% |
| Adriane | 7/10 | 5797 days | 1% |
| Brenda | 8/10 | 5798 days | 1% |
| Bo Moenstead | 9/10 | 5810 days | 1% |
| Lynette Sal | 6/10 | 5817 days | 1% |
| menzel | 8/10 | 5846 days | 1% |
| stephenst | 9/10 | 5847 days | 1% |
| Marons | 7/10 | 5852 days | 1% |
| thomash | 10/10 | 5857 days | 1% |
| Anna | 4/10 | 5871 days | 1% |
| Flavia Mionelli | 10/10 | 5875 days | 1% |
| Nigel Petrie | 9/10 | 5886 days | 1% |
| eowyn2k | 8/10 | 5893 days | 1% |
| CAD1977 | 5/10 | 5954 days | 1% |
| rita | 9/10 | 5972 days | 1% |
| PeterK1 | 8/10 | 6091 days | 1% |
| MiepS | 8/10 | 6095 days | 1% |
| desl | 7/10 | 6107 days | 1% |
| GeraldMcNamora | 9/10 | 6123 days | 1% |
| Sarah_rae | 9/10 | 6123 days | 1% |
| Anna Hansson | 10/10 | 6124 days | 1% |
| Anna Hansson | 10/10 | 6124 days | 1% |
| Sara Hansson | 8/10 | 6124 days | 1% |
| TessaW | 8/10 | 6125 days | 1% |
| Jen | 8/10 | 6150 days | 1% |
| Sam | 9/10 | 6150 days | 1% |
| Tim | 10/10 | 6151 days | 1% |
| John | 10/10 | 6156 days | 1% |
| Phil&Joe | 10/10 | 6227 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.46% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 23 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 20 | -0.40% |
| 21 | -0.42% |
| 22 | -0.44% |
| 23 | -0.46% |
| 24 | -0.49% |
| 25 | -0.51% |
| 26 | -0.53% |
| … | … |
Balancing Adjustment
2.16% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.