Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
142 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 146 reviews. There are 142 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 142 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
10% |
| 9/10 | 44 |
|
31% |
| 8/10 | 40 |
|
28% |
| 7/10 | 28 |
|
20% |
| 6/10 | 3 |
|
2% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.87% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.87% and is based on 142 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 142 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.74%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rosalie Begon | 9/10 | 18 days | 100% |
| Daniela Marx-Berger | 8/10 | 18 days | 99% |
| Laura | 8/10 | 80 days | 99% |
| Niek Olijve | 9/10 | 110 days | 99% |
| Emily | 8/10 | 324 days | 93% |
| Dylan and Amanda | 10/10 | 324 days | 95% |
| Shaun | 9/10 | 383 days | 92% |
| Laura | 7/10 | 383 days | 86% |
| Pauline | 7/10 | 720 days | 66% |
| Christopher Parker | 8/10 | 720 days | 70% |
| Joel Fryett | 10/10 | 780 days | 66% |
| Charlie | 8/10 | 1025 days | 41% |
| Courtney Gearhart | 8/10 | 1114 days | 33% |
| Alice | 9/10 | 1510 days | 11% |
| Jabba | 5/10 | 1875 days | 4% |
| ZMad | 7/10 | 1936 days | 4% |
| Ying | 9/10 | 1997 days | 5% |
| Samantha Macfarlane | 10/10 | 2028 days | 5% |
| Marg Dale | 7/10 | 2058 days | 4% |
| Kay | 7/10 | 2089 days | 4% |
| Charlie B | 5/10 | 2210 days | 3% |
| Pateke | 8/10 | 2241 days | 4% |
| Lisa Q | 9/10 | 2241 days | 4% |
| Nicole Blumenthal | 9/10 | 2301 days | 4% |
| Jenny | 7/10 | 2302 days | 4% |
| Olivia | 7/10 | 2302 days | 4% |
| Kristyl | 8/10 | 2486 days | 4% |
| Paul Smith | 8/10 | 2575 days | 3% |
| Shane | 7/10 | 2637 days | 3% |
| Sophie Skinner | 9/10 | 2667 days | 3% |
| Ryan | 9/10 | 2790 days | 3% |
| Rod Cochrane | 9/10 | 2881 days | 3% |
| Blu Ice | 7/10 | 3020 days | 2% |
| Fifi and Jay | 9/10 | 3190 days | 2% |
| Matt | 9/10 | 3215 days | 2% |
| Freddy Gates | 1/10 | 3253 days | 1% |
| Ayvadian Joséphine | 9/10 | 3352 days | 2% |
| Jane Knowles | 2/10 | 3427 days | 1% |
| Jessica Stokes | 7/10 | 3511 days | 2% |
| Jitka Kubeckova | 10/10 | 3701 days | 1% |
| Wout van Dijk | 7/10 | 3739 days | 1% |
| Helen Ameis | 7/10 | 3950 days | 1% |
| Harriet MacMillan | 6/10 | 4024 days | 1% |
| Melvin Spear | 8/10 | 4027 days | 1% |
| neil holdaway | 9/10 | 4066 days | 1% |
| Hol. M. | 9/10 | 4097 days | 1% |
| Jack Clise | 5/10 | 4111 days | 0% |
| Rosie | 8/10 | 4373 days | 0% |
| Jenny | 8/10 | 4394 days | 1% |
| Rachael | 7/10 | 4394 days | 1% |
| balesdent | 7/10 | 4429 days | 1% |
| Lior Bakski | 9/10 | 4430 days | 1% |
| jonas meier | 6/10 | 4437 days | 1% |
| Paul Balfour | 7/10 | 4442 days | 1% |
| Jade Fleming | 9/10 | 4493 days | 1% |
| hendrik king | 9/10 | 4646 days | 1% |
| SHERRYN WRIGHT | 3/10 | 4677 days | 1% |
| Thomas | 9/10 | 4736 days | 1% |
| Florian Aude | 7/10 | 4750 days | 1% |
| Philip Gibbons | 5/10 | 4766 days | 1% |
| Doug Digstravel | 9/10 | 4797 days | 1% |
| Rob | 8/10 | 4814 days | 1% |
| Jan Sjoerdtje | 7/10 | 4819 days | 1% |
| Doan | 8/10 | 4833 days | 1% |
| Erik Funk | 7/10 | 4835 days | 1% |
| phudgb | 7/10 | 4889 days | 1% |
| Jen Sweeting | 8/10 | 5090 days | 1% |
| Trevor & Sheila Redman | 8/10 | 5108 days | 1% |
| Jolene & James | 9/10 | 5113 days | 1% |
| Hannah Bean | 8/10 | 5114 days | 1% |
| John & Ray Calder | 8/10 | 5115 days | 1% |
| Tim & Judith | 8/10 | 5115 days | 1% |
| Karin | 7/10 | 5115 days | 1% |
| Frans | 7/10 | 5115 days | 1% |
| David Beaumont | 7/10 | 5115 days | 1% |
| Sebastian Rossbach | 8/10 | 5115 days | 1% |
| Ken | 10/10 | 5116 days | 1% |
| Judith Fowler | 9/10 | 5118 days | 1% |
| Marilyn Mobley | 9/10 | 5118 days | 1% |
| Schertenleib | 7/10 | 5119 days | 1% |
| Norm Cooper | 8/10 | 5124 days | 1% |
| Horst Langstein | 9/10 | 5125 days | 1% |
| Lucie Rutherfurd | 8/10 | 5130 days | 1% |
| Laura Smith | 9/10 | 5145 days | 1% |
| frans | 8/10 | 5377 days | 1% |
| Jorren | 8/10 | 5447 days | 1% |
| Jagiellowicz | 10/10 | 5455 days | 1% |
| Cory Wornell | 8/10 | 5458 days | 1% |
| Shane Curline | 9/10 | 5459 days | 1% |
| Anita Tonks | 9/10 | 5468 days | 1% |
| katjarege | 8/10 | 5469 days | 1% |
| Camilla Andersson | 8/10 | 5474 days | 1% |
| Peter | 5/10 | 5474 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5476 days | 1% |
| Remke | 8/10 | 5498 days | 1% |
| dollimyxture | 9/10 | 5559 days | 1% |
| Jon van Hanten | 7/10 | 5759 days | 1% |
| Kevin & Chris | 8/10 | 5767 days | 1% |
| John Casey | 3/10 | 5815 days | 1% |
| Sorcha O's | 2/10 | 5815 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5820 days | 1% |
| kerry_cynthia | 8/10 | 5822 days | 1% |
| Lloyd Shephard | 9/10 | 5824 days | 1% |
| Mike Peirce | 8/10 | 5828 days | 1% |
| Rik | 9/10 | 5835 days | 1% |
| Jonathan Martin | 5/10 | 5837 days | 1% |
| Richard | 9/10 | 5838 days | 1% |
| Haas Wacter | 9/10 | 5842 days | 1% |
| Ferth | 9/10 | 5848 days | 1% |
| Marco | 8/10 | 5850 days | 1% |
| Eva | 9/10 | 5851 days | 1% |
| Don and Barb | 9/10 | 5855 days | 1% |
| Wilfred Sch | 7/10 | 5855 days | 1% |
| Susan | 10/10 | 5858 days | 1% |
| Adriane | 7/10 | 5858 days | 1% |
| Brenda | 8/10 | 5859 days | 1% |
| Bo Moenstead | 9/10 | 5871 days | 1% |
| Lynette Sal | 6/10 | 5878 days | 1% |
| menzel | 8/10 | 5907 days | 1% |
| stephenst | 9/10 | 5908 days | 1% |
| Marons | 7/10 | 5913 days | 1% |
| thomash | 10/10 | 5918 days | 1% |
| Anna | 4/10 | 5932 days | 1% |
| Flavia Mionelli | 10/10 | 5936 days | 1% |
| Nigel Petrie | 9/10 | 5947 days | 1% |
| eowyn2k | 8/10 | 5954 days | 1% |
| CAD1977 | 5/10 | 6015 days | 1% |
| rita | 9/10 | 6033 days | 1% |
| PeterK1 | 8/10 | 6152 days | 1% |
| MiepS | 8/10 | 6156 days | 1% |
| desl | 7/10 | 6168 days | 1% |
| GeraldMcNamora | 9/10 | 6184 days | 1% |
| Sarah_rae | 9/10 | 6184 days | 1% |
| Anna Hansson | 10/10 | 6185 days | 1% |
| Anna Hansson | 10/10 | 6185 days | 1% |
| Sara Hansson | 8/10 | 6185 days | 1% |
| TessaW | 8/10 | 6186 days | 1% |
| Jen | 8/10 | 6211 days | 1% |
| Sam | 9/10 | 6211 days | 1% |
| Tim | 10/10 | 6212 days | 1% |
| John | 10/10 | 6217 days | 1% |
| Phil&Joe | 10/10 | 6288 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.04% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 2 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| … | … |
Balancing Adjustment
2.09% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.