Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
143 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 148 reviews. There are 143 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 143 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
10% |
| 9/10 | 44 |
|
31% |
| 8/10 | 40 |
|
28% |
| 7/10 | 28 |
|
20% |
| 6/10 | 4 |
|
3% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.74% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.74% and is based on 143 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 143 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.12%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Caren | 6/10 | 72 days | 87% |
| Rosalie Begon | 9/10 | 100 days | 100% |
| Daniela Marx-Berger | 8/10 | 100 days | 99% |
| Laura | 8/10 | 162 days | 98% |
| Niek Olijve | 9/10 | 192 days | 98% |
| Emily | 8/10 | 406 days | 90% |
| Dylan and Amanda | 10/10 | 406 days | 92% |
| Shaun | 9/10 | 465 days | 88% |
| Laura | 7/10 | 465 days | 83% |
| Pauline | 7/10 | 802 days | 60% |
| Christopher Parker | 8/10 | 802 days | 63% |
| Joel Fryett | 10/10 | 862 days | 58% |
| Charlie | 8/10 | 1107 days | 34% |
| Courtney Gearhart | 8/10 | 1196 days | 27% |
| Alice | 9/10 | 1592 days | 8% |
| Jabba | 5/10 | 1957 days | 3% |
| ZMad | 7/10 | 2018 days | 4% |
| Ying | 9/10 | 2079 days | 4% |
| Samantha Macfarlane | 10/10 | 2110 days | 4% |
| Marg Dale | 7/10 | 2140 days | 4% |
| Kay | 7/10 | 2171 days | 4% |
| Charlie B | 5/10 | 2292 days | 3% |
| Pateke | 8/10 | 2323 days | 4% |
| Lisa Q | 9/10 | 2323 days | 4% |
| Nicole Blumenthal | 9/10 | 2383 days | 4% |
| Jenny | 7/10 | 2384 days | 3% |
| Olivia | 7/10 | 2384 days | 3% |
| Kristyl | 8/10 | 2568 days | 3% |
| Paul Smith | 8/10 | 2657 days | 3% |
| Shane | 7/10 | 2719 days | 3% |
| Sophie Skinner | 9/10 | 2749 days | 3% |
| Ryan | 9/10 | 2872 days | 3% |
| Rod Cochrane | 9/10 | 2963 days | 3% |
| Blu Ice | 7/10 | 3102 days | 2% |
| Fifi and Jay | 9/10 | 3272 days | 2% |
| Matt | 9/10 | 3297 days | 2% |
| Freddy Gates | 1/10 | 3335 days | 1% |
| Ayvadian Joséphine | 9/10 | 3434 days | 2% |
| Jane Knowles | 2/10 | 3509 days | 1% |
| Jessica Stokes | 7/10 | 3593 days | 1% |
| Jitka Kubeckova | 10/10 | 3783 days | 1% |
| Wout van Dijk | 7/10 | 3821 days | 1% |
| Helen Ameis | 7/10 | 4032 days | 0% |
| Harriet MacMillan | 6/10 | 4106 days | 0% |
| Melvin Spear | 8/10 | 4109 days | 0% |
| neil holdaway | 9/10 | 4148 days | 0% |
| Hol. M. | 9/10 | 4179 days | 0% |
| Jack Clise | 5/10 | 4193 days | 0% |
| Rosie | 8/10 | 4455 days | 1% |
| Jenny | 8/10 | 4476 days | 1% |
| Rachael | 7/10 | 4476 days | 1% |
| balesdent | 7/10 | 4511 days | 1% |
| Lior Bakski | 9/10 | 4512 days | 1% |
| jonas meier | 6/10 | 4519 days | 1% |
| Paul Balfour | 7/10 | 4524 days | 1% |
| Jade Fleming | 9/10 | 4575 days | 1% |
| hendrik king | 9/10 | 4728 days | 1% |
| SHERRYN WRIGHT | 3/10 | 4759 days | 0% |
| Thomas | 9/10 | 4818 days | 1% |
| Florian Aude | 7/10 | 4832 days | 1% |
| Philip Gibbons | 5/10 | 4848 days | 0% |
| Doug Digstravel | 9/10 | 4879 days | 1% |
| Rob | 8/10 | 4896 days | 1% |
| Jan Sjoerdtje | 7/10 | 4901 days | 1% |
| Doan | 8/10 | 4915 days | 1% |
| Erik Funk | 7/10 | 4917 days | 1% |
| phudgb | 7/10 | 4971 days | 1% |
| Jen Sweeting | 8/10 | 5172 days | 1% |
| Trevor & Sheila Redman | 8/10 | 5190 days | 1% |
| Jolene & James | 9/10 | 5195 days | 1% |
| Hannah Bean | 8/10 | 5196 days | 1% |
| John & Ray Calder | 8/10 | 5197 days | 1% |
| Tim & Judith | 8/10 | 5197 days | 1% |
| Karin | 7/10 | 5197 days | 1% |
| Frans | 7/10 | 5197 days | 1% |
| David Beaumont | 7/10 | 5197 days | 1% |
| Sebastian Rossbach | 8/10 | 5197 days | 1% |
| Ken | 10/10 | 5198 days | 1% |
| Judith Fowler | 9/10 | 5200 days | 1% |
| Marilyn Mobley | 9/10 | 5200 days | 1% |
| Schertenleib | 7/10 | 5201 days | 1% |
| Norm Cooper | 8/10 | 5206 days | 1% |
| Horst Langstein | 9/10 | 5207 days | 1% |
| Lucie Rutherfurd | 8/10 | 5212 days | 1% |
| Laura Smith | 9/10 | 5227 days | 1% |
| frans | 8/10 | 5459 days | 1% |
| Jorren | 8/10 | 5529 days | 1% |
| Jagiellowicz | 10/10 | 5537 days | 1% |
| Cory Wornell | 8/10 | 5540 days | 1% |
| Shane Curline | 9/10 | 5541 days | 1% |
| Anita Tonks | 9/10 | 5550 days | 1% |
| katjarege | 8/10 | 5551 days | 1% |
| Camilla Andersson | 8/10 | 5556 days | 1% |
| Peter | 5/10 | 5556 days | 0% |
| Mr and Mrs Lambert | 9/10 | 5558 days | 1% |
| Remke | 8/10 | 5580 days | 1% |
| dollimyxture | 9/10 | 5641 days | 1% |
| Jon van Hanten | 7/10 | 5841 days | 1% |
| Kevin & Chris | 8/10 | 5849 days | 1% |
| John Casey | 3/10 | 5897 days | 0% |
| Sorcha O's | 2/10 | 5897 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5902 days | 1% |
| kerry_cynthia | 8/10 | 5904 days | 1% |
| Lloyd Shephard | 9/10 | 5906 days | 1% |
| Mike Peirce | 8/10 | 5910 days | 1% |
| Rik | 9/10 | 5917 days | 1% |
| Jonathan Martin | 5/10 | 5919 days | 0% |
| Richard | 9/10 | 5920 days | 1% |
| Haas Wacter | 9/10 | 5924 days | 1% |
| Ferth | 9/10 | 5930 days | 1% |
| Marco | 8/10 | 5932 days | 1% |
| Eva | 9/10 | 5933 days | 1% |
| Don and Barb | 9/10 | 5937 days | 1% |
| Wilfred Sch | 7/10 | 5937 days | 1% |
| Susan | 10/10 | 5940 days | 1% |
| Adriane | 7/10 | 5940 days | 1% |
| Brenda | 8/10 | 5941 days | 1% |
| Bo Moenstead | 9/10 | 5953 days | 1% |
| Lynette Sal | 6/10 | 5960 days | 1% |
| menzel | 8/10 | 5989 days | 1% |
| stephenst | 9/10 | 5990 days | 1% |
| Marons | 7/10 | 5995 days | 1% |
| thomash | 10/10 | 6000 days | 1% |
| Anna | 4/10 | 6014 days | 0% |
| Flavia Mionelli | 10/10 | 6018 days | 1% |
| Nigel Petrie | 9/10 | 6029 days | 1% |
| eowyn2k | 8/10 | 6036 days | 1% |
| CAD1977 | 5/10 | 6097 days | 0% |
| rita | 9/10 | 6115 days | 1% |
| PeterK1 | 8/10 | 6234 days | 1% |
| MiepS | 8/10 | 6238 days | 1% |
| desl | 7/10 | 6250 days | 1% |
| GeraldMcNamora | 9/10 | 6266 days | 1% |
| Sarah_rae | 9/10 | 6266 days | 1% |
| Anna Hansson | 10/10 | 6267 days | 1% |
| Anna Hansson | 10/10 | 6267 days | 1% |
| Sara Hansson | 8/10 | 6267 days | 1% |
| TessaW | 8/10 | 6268 days | 1% |
| Jen | 8/10 | 6293 days | 1% |
| Sam | 9/10 | 6293 days | 1% |
| Tim | 10/10 | 6294 days | 1% |
| John | 10/10 | 6299 days | 1% |
| Phil&Joe | 10/10 | 6370 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.85% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 88 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 59 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 56 | -0.80% |
| 57 | -0.82% |
| 58 | -0.83% |
| 59 | -0.85% |
| 60 | -0.86% |
| 61 | -0.87% |
| 62 | -0.89% |
| … | … |
Balancing Adjustment
2.66% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.