Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
143 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 148 reviews. There are 143 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 143 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
10% |
| 9/10 | 44 |
|
31% |
| 8/10 | 40 |
|
28% |
| 7/10 | 28 |
|
20% |
| 6/10 | 4 |
|
3% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.74% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.74% and is based on 143 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 143 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.10%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Caren | 6/10 | 112 days | 87% |
| Rosalie Begon | 9/10 | 140 days | 100% |
| Daniela Marx-Berger | 8/10 | 140 days | 99% |
| Laura | 8/10 | 202 days | 98% |
| Niek Olijve | 9/10 | 232 days | 98% |
| Emily | 8/10 | 446 days | 89% |
| Dylan and Amanda | 10/10 | 446 days | 91% |
| Shaun | 9/10 | 505 days | 86% |
| Laura | 7/10 | 505 days | 81% |
| Pauline | 7/10 | 842 days | 57% |
| Christopher Parker | 8/10 | 842 days | 60% |
| Joel Fryett | 10/10 | 902 days | 55% |
| Charlie | 8/10 | 1147 days | 31% |
| Courtney Gearhart | 8/10 | 1236 days | 25% |
| Alice | 9/10 | 1632 days | 7% |
| Jabba | 5/10 | 1997 days | 3% |
| ZMad | 7/10 | 2058 days | 4% |
| Ying | 9/10 | 2119 days | 4% |
| Samantha Macfarlane | 10/10 | 2150 days | 4% |
| Marg Dale | 7/10 | 2180 days | 4% |
| Kay | 7/10 | 2211 days | 4% |
| Charlie B | 5/10 | 2332 days | 3% |
| Pateke | 8/10 | 2363 days | 4% |
| Lisa Q | 9/10 | 2363 days | 4% |
| Nicole Blumenthal | 9/10 | 2423 days | 4% |
| Jenny | 7/10 | 2424 days | 3% |
| Olivia | 7/10 | 2424 days | 3% |
| Kristyl | 8/10 | 2608 days | 3% |
| Paul Smith | 8/10 | 2697 days | 3% |
| Shane | 7/10 | 2759 days | 3% |
| Sophie Skinner | 9/10 | 2789 days | 3% |
| Ryan | 9/10 | 2912 days | 3% |
| Rod Cochrane | 9/10 | 3003 days | 3% |
| Blu Ice | 7/10 | 3142 days | 2% |
| Fifi and Jay | 9/10 | 3312 days | 2% |
| Matt | 9/10 | 3337 days | 2% |
| Freddy Gates | 1/10 | 3375 days | 1% |
| Ayvadian Joséphine | 9/10 | 3474 days | 2% |
| Jane Knowles | 2/10 | 3549 days | 1% |
| Jessica Stokes | 7/10 | 3633 days | 1% |
| Jitka Kubeckova | 10/10 | 3823 days | 1% |
| Wout van Dijk | 7/10 | 3861 days | 1% |
| Helen Ameis | 7/10 | 4072 days | 0% |
| Harriet MacMillan | 6/10 | 4146 days | 0% |
| Melvin Spear | 8/10 | 4149 days | 0% |
| neil holdaway | 9/10 | 4188 days | 0% |
| Hol. M. | 9/10 | 4219 days | 0% |
| Jack Clise | 5/10 | 4233 days | 0% |
| Rosie | 8/10 | 4495 days | 1% |
| Jenny | 8/10 | 4516 days | 1% |
| Rachael | 7/10 | 4516 days | 1% |
| balesdent | 7/10 | 4551 days | 1% |
| Lior Bakski | 9/10 | 4552 days | 1% |
| jonas meier | 6/10 | 4559 days | 1% |
| Paul Balfour | 7/10 | 4564 days | 1% |
| Jade Fleming | 9/10 | 4615 days | 1% |
| hendrik king | 9/10 | 4768 days | 1% |
| SHERRYN WRIGHT | 3/10 | 4799 days | 0% |
| Thomas | 9/10 | 4858 days | 1% |
| Florian Aude | 7/10 | 4872 days | 1% |
| Philip Gibbons | 5/10 | 4888 days | 1% |
| Doug Digstravel | 9/10 | 4919 days | 1% |
| Rob | 8/10 | 4936 days | 1% |
| Jan Sjoerdtje | 7/10 | 4941 days | 1% |
| Doan | 8/10 | 4955 days | 1% |
| Erik Funk | 7/10 | 4957 days | 1% |
| phudgb | 7/10 | 5011 days | 1% |
| Jen Sweeting | 8/10 | 5212 days | 1% |
| Trevor & Sheila Redman | 8/10 | 5230 days | 1% |
| Jolene & James | 9/10 | 5235 days | 1% |
| Hannah Bean | 8/10 | 5236 days | 1% |
| John & Ray Calder | 8/10 | 5237 days | 1% |
| Tim & Judith | 8/10 | 5237 days | 1% |
| Karin | 7/10 | 5237 days | 1% |
| Frans | 7/10 | 5237 days | 1% |
| David Beaumont | 7/10 | 5237 days | 1% |
| Sebastian Rossbach | 8/10 | 5237 days | 1% |
| Ken | 10/10 | 5238 days | 1% |
| Judith Fowler | 9/10 | 5240 days | 1% |
| Marilyn Mobley | 9/10 | 5240 days | 1% |
| Schertenleib | 7/10 | 5241 days | 1% |
| Norm Cooper | 8/10 | 5246 days | 1% |
| Horst Langstein | 9/10 | 5247 days | 1% |
| Lucie Rutherfurd | 8/10 | 5252 days | 1% |
| Laura Smith | 9/10 | 5267 days | 1% |
| frans | 8/10 | 5499 days | 1% |
| Jorren | 8/10 | 5569 days | 1% |
| Jagiellowicz | 10/10 | 5577 days | 1% |
| Cory Wornell | 8/10 | 5580 days | 1% |
| Shane Curline | 9/10 | 5581 days | 1% |
| Anita Tonks | 9/10 | 5590 days | 1% |
| katjarege | 8/10 | 5591 days | 1% |
| Camilla Andersson | 8/10 | 5596 days | 1% |
| Peter | 5/10 | 5596 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5598 days | 1% |
| Remke | 8/10 | 5620 days | 1% |
| dollimyxture | 9/10 | 5681 days | 1% |
| Jon van Hanten | 7/10 | 5881 days | 1% |
| Kevin & Chris | 8/10 | 5889 days | 1% |
| John Casey | 3/10 | 5937 days | 0% |
| Sorcha O's | 2/10 | 5937 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5942 days | 1% |
| kerry_cynthia | 8/10 | 5944 days | 1% |
| Lloyd Shephard | 9/10 | 5946 days | 1% |
| Mike Peirce | 8/10 | 5950 days | 1% |
| Rik | 9/10 | 5957 days | 1% |
| Jonathan Martin | 5/10 | 5959 days | 1% |
| Richard | 9/10 | 5960 days | 1% |
| Haas Wacter | 9/10 | 5964 days | 1% |
| Ferth | 9/10 | 5970 days | 1% |
| Marco | 8/10 | 5972 days | 1% |
| Eva | 9/10 | 5973 days | 1% |
| Don and Barb | 9/10 | 5977 days | 1% |
| Wilfred Sch | 7/10 | 5977 days | 1% |
| Susan | 10/10 | 5980 days | 1% |
| Adriane | 7/10 | 5980 days | 1% |
| Brenda | 8/10 | 5981 days | 1% |
| Bo Moenstead | 9/10 | 5993 days | 1% |
| Lynette Sal | 6/10 | 6000 days | 1% |
| menzel | 8/10 | 6029 days | 1% |
| stephenst | 9/10 | 6030 days | 1% |
| Marons | 7/10 | 6035 days | 1% |
| thomash | 10/10 | 6040 days | 1% |
| Anna | 4/10 | 6054 days | 0% |
| Flavia Mionelli | 10/10 | 6058 days | 1% |
| Nigel Petrie | 9/10 | 6069 days | 1% |
| eowyn2k | 8/10 | 6076 days | 1% |
| CAD1977 | 5/10 | 6137 days | 1% |
| rita | 9/10 | 6155 days | 1% |
| PeterK1 | 8/10 | 6274 days | 1% |
| MiepS | 8/10 | 6278 days | 1% |
| desl | 7/10 | 6290 days | 1% |
| GeraldMcNamora | 9/10 | 6306 days | 1% |
| Sarah_rae | 9/10 | 6306 days | 1% |
| Anna Hansson | 10/10 | 6307 days | 1% |
| Anna Hansson | 10/10 | 6307 days | 1% |
| Sara Hansson | 8/10 | 6307 days | 1% |
| TessaW | 8/10 | 6308 days | 1% |
| Jen | 8/10 | 6333 days | 1% |
| Sam | 9/10 | 6333 days | 1% |
| Tim | 10/10 | 6334 days | 1% |
| John | 10/10 | 6339 days | 1% |
| Phil&Joe | 10/10 | 6410 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 119 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 98 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 95 | -1.02% |
| 96 | -1.03% |
| 97 | -1.04% |
| 98 | -1.05% |
| 99 | -1.06% |
| 100 | -1.07% |
| 101 | -1.08% |
| … | … |
Balancing Adjustment
2.72% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.