Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
143 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 148 reviews. There are 143 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 143 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
10% |
| 9/10 | 44 |
|
31% |
| 8/10 | 40 |
|
28% |
| 7/10 | 28 |
|
20% |
| 6/10 | 4 |
|
3% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.74% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.74% and is based on 143 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 143 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.06%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Caren | 6/10 | 172 days | 88% |
| Rosalie Begon | 9/10 | 200 days | 100% |
| Daniela Marx-Berger | 8/10 | 200 days | 99% |
| Laura | 8/10 | 262 days | 97% |
| Niek Olijve | 9/10 | 292 days | 97% |
| Emily | 8/10 | 506 days | 86% |
| Dylan and Amanda | 10/10 | 506 days | 88% |
| Shaun | 9/10 | 565 days | 84% |
| Laura | 7/10 | 565 days | 79% |
| Pauline | 7/10 | 902 days | 51% |
| Christopher Parker | 8/10 | 902 days | 54% |
| Joel Fryett | 10/10 | 962 days | 49% |
| Charlie | 8/10 | 1207 days | 27% |
| Courtney Gearhart | 8/10 | 1296 days | 21% |
| Alice | 9/10 | 1692 days | 6% |
| Jabba | 5/10 | 2057 days | 3% |
| ZMad | 7/10 | 2118 days | 4% |
| Ying | 9/10 | 2179 days | 4% |
| Samantha Macfarlane | 10/10 | 2210 days | 4% |
| Marg Dale | 7/10 | 2241 days | 4% |
| Kay | 7/10 | 2271 days | 4% |
| Charlie B | 5/10 | 2392 days | 3% |
| Pateke | 8/10 | 2423 days | 4% |
| Lisa Q | 9/10 | 2423 days | 4% |
| Nicole Blumenthal | 9/10 | 2484 days | 4% |
| Jenny | 7/10 | 2484 days | 3% |
| Olivia | 7/10 | 2484 days | 3% |
| Kristyl | 8/10 | 2668 days | 3% |
| Paul Smith | 8/10 | 2757 days | 3% |
| Shane | 7/10 | 2819 days | 3% |
| Sophie Skinner | 9/10 | 2849 days | 3% |
| Ryan | 9/10 | 2972 days | 3% |
| Rod Cochrane | 9/10 | 3063 days | 3% |
| Blu Ice | 7/10 | 3202 days | 2% |
| Fifi and Jay | 9/10 | 3372 days | 2% |
| Matt | 9/10 | 3398 days | 2% |
| Freddy Gates | 1/10 | 3435 days | 1% |
| Ayvadian Joséphine | 9/10 | 3534 days | 2% |
| Jane Knowles | 2/10 | 3610 days | 1% |
| Jessica Stokes | 7/10 | 3693 days | 1% |
| Jitka Kubeckova | 10/10 | 3884 days | 1% |
| Wout van Dijk | 7/10 | 3921 days | 1% |
| Helen Ameis | 7/10 | 4132 days | 0% |
| Harriet MacMillan | 6/10 | 4206 days | 0% |
| Melvin Spear | 8/10 | 4209 days | 0% |
| neil holdaway | 9/10 | 4249 days | 0% |
| Hol. M. | 9/10 | 4280 days | 0% |
| Jack Clise | 5/10 | 4293 days | 0% |
| Rosie | 8/10 | 4555 days | 1% |
| Jenny | 8/10 | 4576 days | 1% |
| Rachael | 7/10 | 4576 days | 1% |
| balesdent | 7/10 | 4611 days | 1% |
| Lior Bakski | 9/10 | 4612 days | 1% |
| jonas meier | 6/10 | 4619 days | 1% |
| Paul Balfour | 7/10 | 4624 days | 1% |
| Jade Fleming | 9/10 | 4675 days | 1% |
| hendrik king | 9/10 | 4828 days | 1% |
| SHERRYN WRIGHT | 3/10 | 4859 days | 0% |
| Thomas | 9/10 | 4918 days | 1% |
| Florian Aude | 7/10 | 4932 days | 1% |
| Philip Gibbons | 5/10 | 4948 days | 1% |
| Doug Digstravel | 9/10 | 4979 days | 1% |
| Rob | 8/10 | 4996 days | 1% |
| Jan Sjoerdtje | 7/10 | 5001 days | 1% |
| Doan | 8/10 | 5015 days | 1% |
| Erik Funk | 7/10 | 5017 days | 1% |
| phudgb | 7/10 | 5071 days | 1% |
| Jen Sweeting | 8/10 | 5272 days | 1% |
| Trevor & Sheila Redman | 8/10 | 5290 days | 1% |
| Jolene & James | 9/10 | 5295 days | 1% |
| Hannah Bean | 8/10 | 5296 days | 1% |
| John & Ray Calder | 8/10 | 5297 days | 1% |
| Tim & Judith | 8/10 | 5297 days | 1% |
| Karin | 7/10 | 5297 days | 1% |
| Frans | 7/10 | 5297 days | 1% |
| David Beaumont | 7/10 | 5297 days | 1% |
| Sebastian Rossbach | 8/10 | 5297 days | 1% |
| Ken | 10/10 | 5298 days | 1% |
| Judith Fowler | 9/10 | 5300 days | 1% |
| Marilyn Mobley | 9/10 | 5300 days | 1% |
| Schertenleib | 7/10 | 5301 days | 1% |
| Norm Cooper | 8/10 | 5306 days | 1% |
| Horst Langstein | 9/10 | 5307 days | 1% |
| Lucie Rutherfurd | 8/10 | 5312 days | 1% |
| Laura Smith | 9/10 | 5327 days | 1% |
| frans | 8/10 | 5559 days | 1% |
| Jorren | 8/10 | 5629 days | 1% |
| Jagiellowicz | 10/10 | 5637 days | 1% |
| Cory Wornell | 8/10 | 5640 days | 1% |
| Shane Curline | 9/10 | 5641 days | 1% |
| Anita Tonks | 9/10 | 5650 days | 1% |
| katjarege | 8/10 | 5651 days | 1% |
| Camilla Andersson | 8/10 | 5656 days | 1% |
| Peter | 5/10 | 5656 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5658 days | 1% |
| Remke | 8/10 | 5680 days | 1% |
| dollimyxture | 9/10 | 5741 days | 1% |
| Jon van Hanten | 7/10 | 5941 days | 1% |
| Kevin & Chris | 8/10 | 5949 days | 1% |
| John Casey | 3/10 | 5997 days | 0% |
| Sorcha O's | 2/10 | 5997 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 6002 days | 1% |
| kerry_cynthia | 8/10 | 6004 days | 1% |
| Lloyd Shephard | 9/10 | 6006 days | 1% |
| Mike Peirce | 8/10 | 6010 days | 1% |
| Rik | 9/10 | 6017 days | 1% |
| Jonathan Martin | 5/10 | 6019 days | 1% |
| Richard | 9/10 | 6020 days | 1% |
| Haas Wacter | 9/10 | 6024 days | 1% |
| Ferth | 9/10 | 6030 days | 1% |
| Marco | 8/10 | 6032 days | 1% |
| Eva | 9/10 | 6033 days | 1% |
| Don and Barb | 9/10 | 6037 days | 1% |
| Wilfred Sch | 7/10 | 6037 days | 1% |
| Susan | 10/10 | 6040 days | 1% |
| Adriane | 7/10 | 6040 days | 1% |
| Brenda | 8/10 | 6041 days | 1% |
| Bo Moenstead | 9/10 | 6053 days | 1% |
| Lynette Sal | 6/10 | 6060 days | 1% |
| menzel | 8/10 | 6089 days | 1% |
| stephenst | 9/10 | 6090 days | 1% |
| Marons | 7/10 | 6095 days | 1% |
| thomash | 10/10 | 6100 days | 1% |
| Anna | 4/10 | 6114 days | 1% |
| Flavia Mionelli | 10/10 | 6118 days | 1% |
| Nigel Petrie | 9/10 | 6129 days | 1% |
| eowyn2k | 8/10 | 6136 days | 1% |
| CAD1977 | 5/10 | 6197 days | 1% |
| rita | 9/10 | 6215 days | 1% |
| PeterK1 | 8/10 | 6334 days | 1% |
| MiepS | 8/10 | 6338 days | 1% |
| desl | 7/10 | 6350 days | 1% |
| GeraldMcNamora | 9/10 | 6366 days | 1% |
| Sarah_rae | 9/10 | 6366 days | 1% |
| Anna Hansson | 10/10 | 6367 days | 1% |
| Anna Hansson | 10/10 | 6367 days | 1% |
| Sara Hansson | 8/10 | 6367 days | 1% |
| TessaW | 8/10 | 6368 days | 1% |
| Jen | 8/10 | 6393 days | 1% |
| Sam | 9/10 | 6393 days | 1% |
| Tim | 10/10 | 6394 days | 1% |
| John | 10/10 | 6399 days | 1% |
| Phil&Joe | 10/10 | 6470 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.89% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 109 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 159 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 156 | -1.86% |
| 157 | -1.87% |
| 158 | -1.88% |
| 159 | -1.89% |
| 160 | -1.90% |
| 161 | -1.92% |
| 162 | -1.93% |
| … | … |
Balancing Adjustment
2.95% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.