Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
143 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 148 reviews. There are 143 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 143 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
10% |
| 9/10 | 44 |
|
31% |
| 8/10 | 40 |
|
28% |
| 7/10 | 28 |
|
20% |
| 6/10 | 4 |
|
3% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.74% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.74% and is based on 143 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 143 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.14%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Caren | 6/10 | 31 days | 87% |
| Rosalie Begon | 9/10 | 59 days | 100% |
| Daniela Marx-Berger | 8/10 | 59 days | 99% |
| Laura | 8/10 | 121 days | 98% |
| Niek Olijve | 9/10 | 151 days | 99% |
| Emily | 8/10 | 365 days | 92% |
| Dylan and Amanda | 10/10 | 365 days | 93% |
| Shaun | 9/10 | 424 days | 90% |
| Laura | 7/10 | 424 days | 84% |
| Pauline | 7/10 | 761 days | 63% |
| Christopher Parker | 8/10 | 761 days | 66% |
| Joel Fryett | 10/10 | 821 days | 62% |
| Charlie | 8/10 | 1066 days | 37% |
| Courtney Gearhart | 8/10 | 1155 days | 30% |
| Alice | 9/10 | 1551 days | 9% |
| Jabba | 5/10 | 1916 days | 3% |
| ZMad | 7/10 | 1977 days | 4% |
| Ying | 9/10 | 2038 days | 4% |
| Samantha Macfarlane | 10/10 | 2069 days | 4% |
| Marg Dale | 7/10 | 2100 days | 4% |
| Kay | 7/10 | 2130 days | 4% |
| Charlie B | 5/10 | 2251 days | 3% |
| Pateke | 8/10 | 2282 days | 4% |
| Lisa Q | 9/10 | 2282 days | 4% |
| Nicole Blumenthal | 9/10 | 2343 days | 4% |
| Jenny | 7/10 | 2343 days | 3% |
| Olivia | 7/10 | 2343 days | 3% |
| Kristyl | 8/10 | 2527 days | 3% |
| Paul Smith | 8/10 | 2616 days | 3% |
| Shane | 7/10 | 2678 days | 3% |
| Sophie Skinner | 9/10 | 2708 days | 3% |
| Ryan | 9/10 | 2831 days | 3% |
| Rod Cochrane | 9/10 | 2922 days | 3% |
| Blu Ice | 7/10 | 3061 days | 2% |
| Fifi and Jay | 9/10 | 3231 days | 2% |
| Matt | 9/10 | 3257 days | 2% |
| Freddy Gates | 1/10 | 3294 days | 1% |
| Ayvadian Joséphine | 9/10 | 3393 days | 2% |
| Jane Knowles | 2/10 | 3469 days | 0% |
| Jessica Stokes | 7/10 | 3552 days | 1% |
| Jitka Kubeckova | 10/10 | 3743 days | 1% |
| Wout van Dijk | 7/10 | 3780 days | 1% |
| Helen Ameis | 7/10 | 3991 days | 0% |
| Harriet MacMillan | 6/10 | 4065 days | 0% |
| Melvin Spear | 8/10 | 4068 days | 0% |
| neil holdaway | 9/10 | 4108 days | 0% |
| Hol. M. | 9/10 | 4139 days | 0% |
| Jack Clise | 5/10 | 4152 days | 0% |
| Rosie | 8/10 | 4414 days | 1% |
| Jenny | 8/10 | 4435 days | 1% |
| Rachael | 7/10 | 4435 days | 1% |
| balesdent | 7/10 | 4470 days | 1% |
| Lior Bakski | 9/10 | 4471 days | 1% |
| jonas meier | 6/10 | 4478 days | 1% |
| Paul Balfour | 7/10 | 4483 days | 1% |
| Jade Fleming | 9/10 | 4534 days | 1% |
| hendrik king | 9/10 | 4687 days | 1% |
| SHERRYN WRIGHT | 3/10 | 4718 days | 0% |
| Thomas | 9/10 | 4777 days | 1% |
| Florian Aude | 7/10 | 4791 days | 1% |
| Philip Gibbons | 5/10 | 4807 days | 0% |
| Doug Digstravel | 9/10 | 4838 days | 1% |
| Rob | 8/10 | 4855 days | 1% |
| Jan Sjoerdtje | 7/10 | 4860 days | 1% |
| Doan | 8/10 | 4874 days | 1% |
| Erik Funk | 7/10 | 4876 days | 1% |
| phudgb | 7/10 | 4930 days | 1% |
| Jen Sweeting | 8/10 | 5131 days | 1% |
| Trevor & Sheila Redman | 8/10 | 5149 days | 1% |
| Jolene & James | 9/10 | 5154 days | 1% |
| Hannah Bean | 8/10 | 5155 days | 1% |
| John & Ray Calder | 8/10 | 5156 days | 1% |
| Tim & Judith | 8/10 | 5156 days | 1% |
| Karin | 7/10 | 5156 days | 1% |
| Frans | 7/10 | 5156 days | 1% |
| David Beaumont | 7/10 | 5156 days | 1% |
| Sebastian Rossbach | 8/10 | 5156 days | 1% |
| Ken | 10/10 | 5157 days | 1% |
| Judith Fowler | 9/10 | 5159 days | 1% |
| Marilyn Mobley | 9/10 | 5159 days | 1% |
| Schertenleib | 7/10 | 5160 days | 1% |
| Norm Cooper | 8/10 | 5165 days | 1% |
| Horst Langstein | 9/10 | 5166 days | 1% |
| Lucie Rutherfurd | 8/10 | 5171 days | 1% |
| Laura Smith | 9/10 | 5186 days | 1% |
| frans | 8/10 | 5418 days | 1% |
| Jorren | 8/10 | 5488 days | 1% |
| Jagiellowicz | 10/10 | 5496 days | 1% |
| Cory Wornell | 8/10 | 5499 days | 1% |
| Shane Curline | 9/10 | 5500 days | 1% |
| Anita Tonks | 9/10 | 5509 days | 1% |
| katjarege | 8/10 | 5510 days | 1% |
| Camilla Andersson | 8/10 | 5515 days | 1% |
| Peter | 5/10 | 5515 days | 0% |
| Mr and Mrs Lambert | 9/10 | 5517 days | 1% |
| Remke | 8/10 | 5539 days | 1% |
| dollimyxture | 9/10 | 5600 days | 1% |
| Jon van Hanten | 7/10 | 5800 days | 1% |
| Kevin & Chris | 8/10 | 5808 days | 1% |
| John Casey | 3/10 | 5856 days | 0% |
| Sorcha O's | 2/10 | 5856 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5861 days | 1% |
| kerry_cynthia | 8/10 | 5863 days | 1% |
| Lloyd Shephard | 9/10 | 5865 days | 1% |
| Mike Peirce | 8/10 | 5869 days | 1% |
| Rik | 9/10 | 5876 days | 1% |
| Jonathan Martin | 5/10 | 5878 days | 0% |
| Richard | 9/10 | 5879 days | 1% |
| Haas Wacter | 9/10 | 5883 days | 1% |
| Ferth | 9/10 | 5889 days | 1% |
| Marco | 8/10 | 5891 days | 1% |
| Eva | 9/10 | 5892 days | 1% |
| Don and Barb | 9/10 | 5896 days | 1% |
| Wilfred Sch | 7/10 | 5896 days | 1% |
| Susan | 10/10 | 5899 days | 1% |
| Adriane | 7/10 | 5899 days | 1% |
| Brenda | 8/10 | 5900 days | 1% |
| Bo Moenstead | 9/10 | 5912 days | 1% |
| Lynette Sal | 6/10 | 5919 days | 1% |
| menzel | 8/10 | 5948 days | 1% |
| stephenst | 9/10 | 5949 days | 1% |
| Marons | 7/10 | 5954 days | 1% |
| thomash | 10/10 | 5959 days | 1% |
| Anna | 4/10 | 5973 days | 0% |
| Flavia Mionelli | 10/10 | 5977 days | 1% |
| Nigel Petrie | 9/10 | 5988 days | 1% |
| eowyn2k | 8/10 | 5995 days | 1% |
| CAD1977 | 5/10 | 6056 days | 0% |
| rita | 9/10 | 6074 days | 1% |
| PeterK1 | 8/10 | 6193 days | 1% |
| MiepS | 8/10 | 6197 days | 1% |
| desl | 7/10 | 6209 days | 1% |
| GeraldMcNamora | 9/10 | 6225 days | 1% |
| Sarah_rae | 9/10 | 6225 days | 1% |
| Anna Hansson | 10/10 | 6226 days | 1% |
| Anna Hansson | 10/10 | 6226 days | 1% |
| Sara Hansson | 8/10 | 6226 days | 1% |
| TessaW | 8/10 | 6227 days | 1% |
| Jen | 8/10 | 6252 days | 1% |
| Sam | 9/10 | 6252 days | 1% |
| Tim | 10/10 | 6253 days | 1% |
| John | 10/10 | 6258 days | 1% |
| Phil&Joe | 10/10 | 6329 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.34% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 18 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 15 | -0.28% |
| 16 | -0.30% |
| 17 | -0.32% |
| 18 | -0.34% |
| 19 | -0.35% |
| 20 | -0.37% |
| 21 | -0.39% |
| … | … |
Balancing Adjustment
2.52% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.