Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
139 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 144 reviews. There are 139 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 139 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
10% |
| 9/10 | 42 |
|
30% |
| 8/10 | 39 |
|
28% |
| 7/10 | 28 |
|
20% |
| 6/10 | 3 |
|
2% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.71% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.71% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 139 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Emily | 8/10 | 257 days | 98% |
| Dylan and Amanda | 10/10 | 257 days | 100% |
| Shaun | 9/10 | 316 days | 97% |
| Laura | 7/10 | 316 days | 91% |
| Pauline | 7/10 | 653 days | 73% |
| Christopher Parker | 8/10 | 653 days | 77% |
| Joel Fryett | 10/10 | 713 days | 74% |
| Charlie | 8/10 | 958 days | 49% |
| Courtney Gearhart | 8/10 | 1047 days | 40% |
| Alice | 9/10 | 1443 days | 14% |
| Jabba | 5/10 | 1808 days | 4% |
| ZMad | 7/10 | 1869 days | 5% |
| Ying | 9/10 | 1930 days | 5% |
| Samantha Macfarlane | 10/10 | 1961 days | 5% |
| Marg Dale | 7/10 | 1992 days | 5% |
| Kay | 7/10 | 2022 days | 4% |
| Charlie B | 5/10 | 2143 days | 3% |
| Pateke | 8/10 | 2174 days | 4% |
| Lisa Q | 9/10 | 2174 days | 4% |
| Nicole Blumenthal | 9/10 | 2235 days | 4% |
| Jenny | 7/10 | 2235 days | 4% |
| Olivia | 7/10 | 2235 days | 4% |
| Kristyl | 8/10 | 2419 days | 4% |
| Kristyl | 8/10 | 2419 days | 4% |
| Paul Smith | 8/10 | 2508 days | 4% |
| Shane | 7/10 | 2570 days | 3% |
| Sophie Skinner | 9/10 | 2600 days | 4% |
| Ryan | 9/10 | 2723 days | 3% |
| Rod Cochrane | 9/10 | 2814 days | 3% |
| Blu Ice | 7/10 | 2953 days | 3% |
| Fifi and Jay | 9/10 | 3123 days | 3% |
| Matt | 9/10 | 3149 days | 2% |
| Freddy Gates | 1/10 | 3186 days | 1% |
| Ayvadian Joséphine | 9/10 | 3285 days | 2% |
| Jane Knowles | 2/10 | 3361 days | 1% |
| Jessica Stokes | 7/10 | 3444 days | 2% |
| Jitka Kubeckova | 10/10 | 3635 days | 2% |
| Wout van Dijk | 7/10 | 3672 days | 1% |
| Helen Ameis | 7/10 | 3883 days | 1% |
| Harriet MacMillan | 6/10 | 3957 days | 1% |
| Melvin Spear | 8/10 | 3960 days | 1% |
| neil holdaway | 9/10 | 4000 days | 1% |
| Hol. M. | 9/10 | 4031 days | 1% |
| Jack Clise | 5/10 | 4044 days | 1% |
| Rosie | 8/10 | 4306 days | 0% |
| Jenny | 8/10 | 4327 days | 0% |
| Rachael | 7/10 | 4327 days | 0% |
| balesdent | 7/10 | 4362 days | 0% |
| Lior Bakski | 9/10 | 4363 days | 0% |
| jonas meier | 6/10 | 4370 days | 0% |
| Paul Balfour | 7/10 | 4375 days | 0% |
| Jade Fleming | 9/10 | 4426 days | 1% |
| hendrik king | 9/10 | 4579 days | 1% |
| SHERRYN WRIGHT | 3/10 | 4610 days | 1% |
| Thomas | 9/10 | 4669 days | 1% |
| Florian Aude | 7/10 | 4683 days | 1% |
| Philip Gibbons | 5/10 | 4699 days | 1% |
| Doug Digstravel | 9/10 | 4730 days | 1% |
| Rob | 8/10 | 4747 days | 1% |
| Jan Sjoerdtje | 7/10 | 4752 days | 1% |
| Doan | 8/10 | 4766 days | 1% |
| Erik Funk | 7/10 | 4768 days | 1% |
| phudgb | 7/10 | 4822 days | 1% |
| Jen Sweeting | 8/10 | 5023 days | 1% |
| Trevor & Sheila Redman | 8/10 | 5041 days | 1% |
| Jolene & James | 9/10 | 5046 days | 1% |
| Hannah Bean | 8/10 | 5047 days | 1% |
| John & Ray Calder | 8/10 | 5048 days | 1% |
| Tim & Judith | 8/10 | 5048 days | 1% |
| Karin | 7/10 | 5048 days | 1% |
| Frans | 7/10 | 5048 days | 1% |
| David Beaumont | 7/10 | 5048 days | 1% |
| Sebastian Rossbach | 8/10 | 5048 days | 1% |
| Ken | 10/10 | 5049 days | 1% |
| Judith Fowler | 9/10 | 5051 days | 1% |
| Marilyn Mobley | 9/10 | 5051 days | 1% |
| Schertenleib | 7/10 | 5052 days | 1% |
| Norm Cooper | 8/10 | 5057 days | 1% |
| Horst Langstein | 9/10 | 5058 days | 1% |
| Lucie Rutherfurd | 8/10 | 5063 days | 1% |
| Laura Smith | 9/10 | 5078 days | 1% |
| frans | 8/10 | 5310 days | 1% |
| Jorren | 8/10 | 5380 days | 1% |
| Jagiellowicz | 10/10 | 5388 days | 1% |
| Cory Wornell | 8/10 | 5391 days | 1% |
| Shane Curline | 9/10 | 5392 days | 1% |
| Anita Tonks | 9/10 | 5401 days | 1% |
| katjarege | 8/10 | 5402 days | 1% |
| Camilla Andersson | 8/10 | 5407 days | 1% |
| Peter | 5/10 | 5407 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5409 days | 1% |
| Remke | 8/10 | 5431 days | 1% |
| dollimyxture | 9/10 | 5492 days | 1% |
| Jon van Hanten | 7/10 | 5692 days | 1% |
| Kevin & Chris | 8/10 | 5700 days | 1% |
| John Casey | 3/10 | 5748 days | 1% |
| Sorcha O's | 2/10 | 5748 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5753 days | 1% |
| kerry_cynthia | 8/10 | 5755 days | 1% |
| Lloyd Shephard | 9/10 | 5757 days | 1% |
| Mike Peirce | 8/10 | 5761 days | 1% |
| Rik | 9/10 | 5768 days | 1% |
| Jonathan Martin | 5/10 | 5770 days | 1% |
| Richard | 9/10 | 5771 days | 1% |
| Haas Wacter | 9/10 | 5775 days | 1% |
| Ferth | 9/10 | 5781 days | 1% |
| Marco | 8/10 | 5783 days | 1% |
| Eva | 9/10 | 5784 days | 1% |
| Don and Barb | 9/10 | 5788 days | 1% |
| Wilfred Sch | 7/10 | 5788 days | 1% |
| Susan | 10/10 | 5791 days | 1% |
| Adriane | 7/10 | 5791 days | 1% |
| Brenda | 8/10 | 5792 days | 1% |
| Bo Moenstead | 9/10 | 5804 days | 1% |
| Lynette Sal | 6/10 | 5811 days | 1% |
| menzel | 8/10 | 5840 days | 1% |
| stephenst | 9/10 | 5841 days | 1% |
| Marons | 7/10 | 5846 days | 1% |
| thomash | 10/10 | 5851 days | 1% |
| Anna | 4/10 | 5865 days | 1% |
| Flavia Mionelli | 10/10 | 5869 days | 1% |
| Nigel Petrie | 9/10 | 5880 days | 1% |
| eowyn2k | 8/10 | 5887 days | 1% |
| CAD1977 | 5/10 | 5948 days | 1% |
| rita | 9/10 | 5966 days | 1% |
| PeterK1 | 8/10 | 6085 days | 1% |
| MiepS | 8/10 | 6089 days | 1% |
| desl | 7/10 | 6101 days | 1% |
| GeraldMcNamora | 9/10 | 6117 days | 1% |
| Sarah_rae | 9/10 | 6117 days | 1% |
| Anna Hansson | 10/10 | 6118 days | 1% |
| Anna Hansson | 10/10 | 6118 days | 1% |
| Sara Hansson | 8/10 | 6118 days | 1% |
| TessaW | 8/10 | 6119 days | 1% |
| Jen | 8/10 | 6144 days | 1% |
| Sam | 9/10 | 6144 days | 1% |
| Tim | 10/10 | 6145 days | 1% |
| John | 10/10 | 6150 days | 1% |
| Phil&Joe | 10/10 | 6221 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
3.26% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.