G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
140 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 144 reviews. There are 140 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 140 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
10% |
| 9/10 | 43 |
|
31% |
| 8/10 | 39 |
|
28% |
| 7/10 | 28 |
|
20% |
| 6/10 | 3 |
|
2% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.79% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.79% and is based on 140 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 140 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.49%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Laura | 8/10 | 73 days | 99% |
| Niek Olijve | 9/10 | 103 days | 100% |
| Emily | 8/10 | 317 days | 94% |
| Dylan and Amanda | 10/10 | 317 days | 96% |
| Shaun | 9/10 | 376 days | 92% |
| Laura | 7/10 | 376 days | 87% |
| Pauline | 7/10 | 713 days | 67% |
| Christopher Parker | 8/10 | 713 days | 71% |
| Joel Fryett | 10/10 | 773 days | 67% |
| Charlie | 8/10 | 1018 days | 42% |
| Courtney Gearhart | 8/10 | 1107 days | 34% |
| Alice | 9/10 | 1503 days | 11% |
| Jabba | 5/10 | 1868 days | 4% |
| ZMad | 7/10 | 1929 days | 5% |
| Ying | 9/10 | 1990 days | 5% |
| Samantha Macfarlane | 10/10 | 2021 days | 5% |
| Marg Dale | 7/10 | 2051 days | 4% |
| Kay | 7/10 | 2082 days | 4% |
| Charlie B | 5/10 | 2203 days | 3% |
| Pateke | 8/10 | 2234 days | 4% |
| Lisa Q | 9/10 | 2234 days | 4% |
| Nicole Blumenthal | 9/10 | 2294 days | 4% |
| Jenny | 7/10 | 2295 days | 4% |
| Olivia | 7/10 | 2295 days | 4% |
| Kristyl | 8/10 | 2479 days | 4% |
| Paul Smith | 8/10 | 2568 days | 4% |
| Shane | 7/10 | 2630 days | 3% |
| Sophie Skinner | 9/10 | 2660 days | 3% |
| Ryan | 9/10 | 2783 days | 3% |
| Rod Cochrane | 9/10 | 2874 days | 3% |
| Blu Ice | 7/10 | 3013 days | 3% |
| Fifi and Jay | 9/10 | 3183 days | 2% |
| Matt | 9/10 | 3208 days | 2% |
| Freddy Gates | 1/10 | 3246 days | 1% |
| Ayvadian Joséphine | 9/10 | 3345 days | 2% |
| Jane Knowles | 2/10 | 3420 days | 1% |
| Jessica Stokes | 7/10 | 3504 days | 2% |
| Jitka Kubeckova | 10/10 | 3694 days | 1% |
| Wout van Dijk | 7/10 | 3732 days | 1% |
| Helen Ameis | 7/10 | 3943 days | 1% |
| Harriet MacMillan | 6/10 | 4017 days | 1% |
| Melvin Spear | 8/10 | 4020 days | 1% |
| neil holdaway | 9/10 | 4059 days | 1% |
| Hol. M. | 9/10 | 4090 days | 1% |
| Jack Clise | 5/10 | 4104 days | 0% |
| Rosie | 8/10 | 4366 days | 0% |
| Jenny | 8/10 | 4387 days | 1% |
| Rachael | 7/10 | 4387 days | 1% |
| balesdent | 7/10 | 4422 days | 1% |
| Lior Bakski | 9/10 | 4423 days | 1% |
| jonas meier | 6/10 | 4430 days | 1% |
| Paul Balfour | 7/10 | 4435 days | 1% |
| Jade Fleming | 9/10 | 4486 days | 1% |
| hendrik king | 9/10 | 4639 days | 1% |
| SHERRYN WRIGHT | 3/10 | 4670 days | 1% |
| Thomas | 9/10 | 4729 days | 1% |
| Florian Aude | 7/10 | 4743 days | 1% |
| Philip Gibbons | 5/10 | 4759 days | 1% |
| Doug Digstravel | 9/10 | 4790 days | 1% |
| Rob | 8/10 | 4807 days | 1% |
| Jan Sjoerdtje | 7/10 | 4812 days | 1% |
| Doan | 8/10 | 4826 days | 1% |
| Erik Funk | 7/10 | 4828 days | 1% |
| phudgb | 7/10 | 4882 days | 1% |
| Jen Sweeting | 8/10 | 5083 days | 1% |
| Trevor & Sheila Redman | 8/10 | 5101 days | 1% |
| Jolene & James | 9/10 | 5106 days | 1% |
| Hannah Bean | 8/10 | 5107 days | 1% |
| John & Ray Calder | 8/10 | 5108 days | 1% |
| Tim & Judith | 8/10 | 5108 days | 1% |
| Karin | 7/10 | 5108 days | 1% |
| Frans | 7/10 | 5108 days | 1% |
| David Beaumont | 7/10 | 5108 days | 1% |
| Sebastian Rossbach | 8/10 | 5108 days | 1% |
| Ken | 10/10 | 5109 days | 1% |
| Judith Fowler | 9/10 | 5111 days | 1% |
| Marilyn Mobley | 9/10 | 5111 days | 1% |
| Schertenleib | 7/10 | 5112 days | 1% |
| Norm Cooper | 8/10 | 5117 days | 1% |
| Horst Langstein | 9/10 | 5118 days | 1% |
| Lucie Rutherfurd | 8/10 | 5123 days | 1% |
| Laura Smith | 9/10 | 5138 days | 1% |
| frans | 8/10 | 5370 days | 1% |
| Jorren | 8/10 | 5440 days | 1% |
| Jagiellowicz | 10/10 | 5448 days | 1% |
| Cory Wornell | 8/10 | 5451 days | 1% |
| Shane Curline | 9/10 | 5452 days | 1% |
| Anita Tonks | 9/10 | 5461 days | 1% |
| katjarege | 8/10 | 5462 days | 1% |
| Camilla Andersson | 8/10 | 5467 days | 1% |
| Peter | 5/10 | 5467 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5469 days | 1% |
| Remke | 8/10 | 5491 days | 1% |
| dollimyxture | 9/10 | 5552 days | 1% |
| Jon van Hanten | 7/10 | 5752 days | 1% |
| Kevin & Chris | 8/10 | 5760 days | 1% |
| John Casey | 3/10 | 5808 days | 1% |
| Sorcha O's | 2/10 | 5808 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5813 days | 1% |
| kerry_cynthia | 8/10 | 5815 days | 1% |
| Lloyd Shephard | 9/10 | 5817 days | 1% |
| Mike Peirce | 8/10 | 5821 days | 1% |
| Rik | 9/10 | 5828 days | 1% |
| Jonathan Martin | 5/10 | 5830 days | 1% |
| Richard | 9/10 | 5831 days | 1% |
| Haas Wacter | 9/10 | 5835 days | 1% |
| Ferth | 9/10 | 5841 days | 1% |
| Marco | 8/10 | 5843 days | 1% |
| Eva | 9/10 | 5844 days | 1% |
| Don and Barb | 9/10 | 5848 days | 1% |
| Wilfred Sch | 7/10 | 5848 days | 1% |
| Susan | 10/10 | 5851 days | 1% |
| Adriane | 7/10 | 5851 days | 1% |
| Brenda | 8/10 | 5852 days | 1% |
| Bo Moenstead | 9/10 | 5864 days | 1% |
| Lynette Sal | 6/10 | 5871 days | 1% |
| menzel | 8/10 | 5900 days | 1% |
| stephenst | 9/10 | 5901 days | 1% |
| Marons | 7/10 | 5906 days | 1% |
| thomash | 10/10 | 5911 days | 1% |
| Anna | 4/10 | 5925 days | 1% |
| Flavia Mionelli | 10/10 | 5929 days | 1% |
| Nigel Petrie | 9/10 | 5940 days | 1% |
| eowyn2k | 8/10 | 5947 days | 1% |
| CAD1977 | 5/10 | 6008 days | 1% |
| rita | 9/10 | 6026 days | 1% |
| PeterK1 | 8/10 | 6145 days | 1% |
| MiepS | 8/10 | 6149 days | 1% |
| desl | 7/10 | 6161 days | 1% |
| GeraldMcNamora | 9/10 | 6177 days | 1% |
| Sarah_rae | 9/10 | 6177 days | 1% |
| Anna Hansson | 10/10 | 6178 days | 1% |
| Anna Hansson | 10/10 | 6178 days | 1% |
| Sara Hansson | 8/10 | 6178 days | 1% |
| TessaW | 8/10 | 6179 days | 1% |
| Jen | 8/10 | 6204 days | 1% |
| Sam | 9/10 | 6204 days | 1% |
| Tim | 10/10 | 6205 days | 1% |
| John | 10/10 | 6210 days | 1% |
| Phil&Joe | 10/10 | 6281 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.77% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 52 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 37 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 34 | -0.71% |
| 35 | -0.73% |
| 36 | -0.75% |
| 37 | -0.77% |
| 38 | -0.79% |
| 39 | -0.81% |
| 40 | -0.83% |
| … | … |
Balancing Adjustment
2.31% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.