Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
146 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 151 reviews. There are 146 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 146 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 16 |
|
11% |
| 9/10 | 44 |
|
30% |
| 8/10 | 40 |
|
27% |
| 7/10 | 29 |
|
20% |
| 6/10 | 4 |
|
3% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.97% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.97% and is based on 146 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 146 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.79%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Matteo Francesco Balloni | 10/10 | 20 days | 100% |
| Christopher Collishaw | 7/10 | 20 days | 93% |
| Birgit Nicolaucig | 10/10 | 81 days | 100% |
| Caren | 6/10 | 234 days | 83% |
| Rosalie Begon | 9/10 | 262 days | 95% |
| Daniela Marx-Berger | 8/10 | 262 days | 94% |
| Laura | 8/10 | 324 days | 92% |
| Niek Olijve | 9/10 | 354 days | 92% |
| Emily | 8/10 | 568 days | 80% |
| Dylan and Amanda | 10/10 | 568 days | 82% |
| Shaun | 9/10 | 627 days | 77% |
| Laura | 7/10 | 627 days | 72% |
| Pauline | 7/10 | 964 days | 44% |
| Christopher Parker | 8/10 | 964 days | 46% |
| Joel Fryett | 10/10 | 1024 days | 42% |
| Charlie | 8/10 | 1269 days | 22% |
| Courtney Gearhart | 8/10 | 1358 days | 17% |
| Alice | 9/10 | 1754 days | 5% |
| Jabba | 5/10 | 2119 days | 3% |
| ZMad | 7/10 | 2180 days | 4% |
| Ying | 9/10 | 2241 days | 4% |
| Samantha Macfarlane | 10/10 | 2272 days | 4% |
| Marg Dale | 7/10 | 2303 days | 4% |
| Kay | 7/10 | 2333 days | 4% |
| Charlie B | 5/10 | 2454 days | 3% |
| Pateke | 8/10 | 2485 days | 4% |
| Lisa Q | 9/10 | 2485 days | 4% |
| Nicole Blumenthal | 9/10 | 2546 days | 4% |
| Jenny | 7/10 | 2546 days | 3% |
| Olivia | 7/10 | 2546 days | 3% |
| Kristyl | 8/10 | 2730 days | 3% |
| Paul Smith | 8/10 | 2819 days | 3% |
| Shane | 7/10 | 2881 days | 3% |
| Sophie Skinner | 9/10 | 2911 days | 3% |
| Ryan | 9/10 | 3034 days | 3% |
| Rod Cochrane | 9/10 | 3125 days | 2% |
| Blu Ice | 7/10 | 3264 days | 2% |
| Fifi and Jay | 9/10 | 3434 days | 2% |
| Matt | 9/10 | 3460 days | 2% |
| Freddy Gates | 1/10 | 3497 days | 1% |
| Ayvadian Joséphine | 9/10 | 3596 days | 1% |
| Jane Knowles | 2/10 | 3672 days | 1% |
| Jessica Stokes | 7/10 | 3755 days | 1% |
| Jitka Kubeckova | 10/10 | 3946 days | 1% |
| Wout van Dijk | 7/10 | 3983 days | 1% |
| Helen Ameis | 7/10 | 4194 days | 0% |
| Harriet MacMillan | 6/10 | 4268 days | 0% |
| Melvin Spear | 8/10 | 4271 days | 0% |
| neil holdaway | 9/10 | 4311 days | 0% |
| Hol. M. | 9/10 | 4342 days | 0% |
| Jack Clise | 5/10 | 4355 days | 0% |
| Rosie | 8/10 | 4617 days | 1% |
| Jenny | 8/10 | 4638 days | 1% |
| Rachael | 7/10 | 4638 days | 1% |
| balesdent | 7/10 | 4673 days | 1% |
| Lior Bakski | 9/10 | 4674 days | 1% |
| jonas meier | 6/10 | 4681 days | 1% |
| Paul Balfour | 7/10 | 4686 days | 1% |
| Jade Fleming | 9/10 | 4737 days | 1% |
| hendrik king | 9/10 | 4890 days | 1% |
| SHERRYN WRIGHT | 3/10 | 4921 days | 1% |
| Thomas | 9/10 | 4980 days | 1% |
| Florian Aude | 7/10 | 4994 days | 1% |
| Philip Gibbons | 5/10 | 5010 days | 1% |
| Doug Digstravel | 9/10 | 5041 days | 1% |
| Rob | 8/10 | 5058 days | 1% |
| Jan Sjoerdtje | 7/10 | 5063 days | 1% |
| Doan | 8/10 | 5077 days | 1% |
| Erik Funk | 7/10 | 5079 days | 1% |
| phudgb | 7/10 | 5133 days | 1% |
| Jen Sweeting | 8/10 | 5334 days | 1% |
| Trevor & Sheila Redman | 8/10 | 5352 days | 1% |
| Jolene & James | 9/10 | 5357 days | 1% |
| Hannah Bean | 8/10 | 5358 days | 1% |
| John & Ray Calder | 8/10 | 5359 days | 1% |
| Tim & Judith | 8/10 | 5359 days | 1% |
| Karin | 7/10 | 5359 days | 1% |
| Frans | 7/10 | 5359 days | 1% |
| David Beaumont | 7/10 | 5359 days | 1% |
| Sebastian Rossbach | 8/10 | 5359 days | 1% |
| Ken | 10/10 | 5360 days | 1% |
| Judith Fowler | 9/10 | 5362 days | 1% |
| Marilyn Mobley | 9/10 | 5362 days | 1% |
| Schertenleib | 7/10 | 5363 days | 1% |
| Norm Cooper | 8/10 | 5368 days | 1% |
| Horst Langstein | 9/10 | 5369 days | 1% |
| Lucie Rutherfurd | 8/10 | 5374 days | 1% |
| Laura Smith | 9/10 | 5389 days | 1% |
| frans | 8/10 | 5621 days | 1% |
| Jorren | 8/10 | 5691 days | 1% |
| Jagiellowicz | 10/10 | 5699 days | 1% |
| Cory Wornell | 8/10 | 5702 days | 1% |
| Shane Curline | 9/10 | 5703 days | 1% |
| Anita Tonks | 9/10 | 5712 days | 1% |
| katjarege | 8/10 | 5713 days | 1% |
| Camilla Andersson | 8/10 | 5718 days | 1% |
| Peter | 5/10 | 5718 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5720 days | 1% |
| Remke | 8/10 | 5742 days | 1% |
| dollimyxture | 9/10 | 5803 days | 1% |
| Jon van Hanten | 7/10 | 6003 days | 1% |
| Kevin & Chris | 8/10 | 6011 days | 1% |
| John Casey | 3/10 | 6059 days | 1% |
| Sorcha O's | 2/10 | 6059 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 6064 days | 1% |
| kerry_cynthia | 8/10 | 6066 days | 1% |
| Lloyd Shephard | 9/10 | 6068 days | 1% |
| Mike Peirce | 8/10 | 6072 days | 1% |
| Rik | 9/10 | 6079 days | 1% |
| Jonathan Martin | 5/10 | 6081 days | 1% |
| Richard | 9/10 | 6082 days | 1% |
| Haas Wacter | 9/10 | 6086 days | 1% |
| Ferth | 9/10 | 6092 days | 1% |
| Marco | 8/10 | 6094 days | 1% |
| Eva | 9/10 | 6095 days | 1% |
| Don and Barb | 9/10 | 6099 days | 1% |
| Wilfred Sch | 7/10 | 6099 days | 1% |
| Susan | 10/10 | 6102 days | 1% |
| Adriane | 7/10 | 6102 days | 1% |
| Brenda | 8/10 | 6103 days | 1% |
| Bo Moenstead | 9/10 | 6115 days | 1% |
| Lynette Sal | 6/10 | 6122 days | 1% |
| menzel | 8/10 | 6151 days | 1% |
| stephenst | 9/10 | 6152 days | 1% |
| Marons | 7/10 | 6157 days | 1% |
| thomash | 10/10 | 6162 days | 1% |
| Anna | 4/10 | 6176 days | 1% |
| Flavia Mionelli | 10/10 | 6180 days | 1% |
| Nigel Petrie | 9/10 | 6191 days | 1% |
| eowyn2k | 8/10 | 6198 days | 1% |
| CAD1977 | 5/10 | 6259 days | 1% |
| rita | 9/10 | 6277 days | 1% |
| PeterK1 | 8/10 | 6396 days | 1% |
| MiepS | 8/10 | 6400 days | 1% |
| desl | 7/10 | 6412 days | 1% |
| GeraldMcNamora | 9/10 | 6428 days | 1% |
| Sarah_rae | 9/10 | 6428 days | 1% |
| Anna Hansson | 10/10 | 6429 days | 1% |
| Anna Hansson | 10/10 | 6429 days | 1% |
| Sara Hansson | 8/10 | 6429 days | 1% |
| TessaW | 8/10 | 6430 days | 1% |
| Jen | 8/10 | 6455 days | 1% |
| Sam | 9/10 | 6455 days | 1% |
| Tim | 10/10 | 6456 days | 1% |
| John | 10/10 | 6461 days | 1% |
| Phil&Joe | 10/10 | 6532 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.18% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 56 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 10 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 7 | -0.13% |
| 8 | -0.15% |
| 9 | -0.17% |
| 10 | -0.18% |
| 11 | -0.20% |
| 12 | -0.22% |
| 13 | -0.24% |
| … | … |
Balancing Adjustment
2.11% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.