G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
141 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 145 reviews. There are 141 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 141 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
10% |
| 9/10 | 43 |
|
30% |
| 8/10 | 40 |
|
28% |
| 7/10 | 28 |
|
20% |
| 6/10 | 3 |
|
2% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.79% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.79% and is based on 141 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 141 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.48%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Laura | 8/10 | 40 days | 99% |
| Niek Olijve | 9/10 | 70 days | 100% |
| Emily | 8/10 | 284 days | 95% |
| Dylan and Amanda | 10/10 | 284 days | 97% |
| Shaun | 9/10 | 343 days | 94% |
| Laura | 7/10 | 343 days | 88% |
| Pauline | 7/10 | 680 days | 69% |
| Christopher Parker | 8/10 | 680 days | 73% |
| Joel Fryett | 10/10 | 740 days | 70% |
| Charlie | 8/10 | 985 days | 45% |
| Courtney Gearhart | 8/10 | 1074 days | 37% |
| Alice | 9/10 | 1470 days | 12% |
| Jabba | 5/10 | 1835 days | 4% |
| ZMad | 7/10 | 1896 days | 5% |
| Ying | 9/10 | 1957 days | 5% |
| Samantha Macfarlane | 10/10 | 1988 days | 5% |
| Marg Dale | 7/10 | 2018 days | 4% |
| Kay | 7/10 | 2049 days | 4% |
| Charlie B | 5/10 | 2170 days | 3% |
| Pateke | 8/10 | 2201 days | 4% |
| Lisa Q | 9/10 | 2201 days | 4% |
| Nicole Blumenthal | 9/10 | 2261 days | 4% |
| Jenny | 7/10 | 2262 days | 4% |
| Olivia | 7/10 | 2262 days | 4% |
| Kristyl | 8/10 | 2446 days | 4% |
| Kristyl | 8/10 | 2446 days | 4% |
| Paul Smith | 8/10 | 2535 days | 4% |
| Shane | 7/10 | 2597 days | 3% |
| Sophie Skinner | 9/10 | 2627 days | 3% |
| Ryan | 9/10 | 2750 days | 3% |
| Rod Cochrane | 9/10 | 2841 days | 3% |
| Blu Ice | 7/10 | 2980 days | 3% |
| Fifi and Jay | 9/10 | 3150 days | 2% |
| Matt | 9/10 | 3175 days | 2% |
| Freddy Gates | 1/10 | 3213 days | 1% |
| Ayvadian Joséphine | 9/10 | 3312 days | 2% |
| Jane Knowles | 2/10 | 3387 days | 1% |
| Jessica Stokes | 7/10 | 3471 days | 2% |
| Jitka Kubeckova | 10/10 | 3661 days | 1% |
| Wout van Dijk | 7/10 | 3699 days | 1% |
| Helen Ameis | 7/10 | 3910 days | 1% |
| Harriet MacMillan | 6/10 | 3984 days | 1% |
| Melvin Spear | 8/10 | 3987 days | 1% |
| neil holdaway | 9/10 | 4026 days | 1% |
| Hol. M. | 9/10 | 4057 days | 1% |
| Jack Clise | 5/10 | 4071 days | 0% |
| Rosie | 8/10 | 4333 days | 0% |
| Jenny | 8/10 | 4354 days | 0% |
| Rachael | 7/10 | 4354 days | 0% |
| balesdent | 7/10 | 4389 days | 1% |
| Lior Bakski | 9/10 | 4390 days | 1% |
| jonas meier | 6/10 | 4397 days | 1% |
| Paul Balfour | 7/10 | 4402 days | 1% |
| Jade Fleming | 9/10 | 4453 days | 1% |
| hendrik king | 9/10 | 4606 days | 1% |
| SHERRYN WRIGHT | 3/10 | 4637 days | 1% |
| Thomas | 9/10 | 4696 days | 1% |
| Florian Aude | 7/10 | 4710 days | 1% |
| Philip Gibbons | 5/10 | 4726 days | 1% |
| Doug Digstravel | 9/10 | 4757 days | 1% |
| Rob | 8/10 | 4774 days | 1% |
| Jan Sjoerdtje | 7/10 | 4779 days | 1% |
| Doan | 8/10 | 4793 days | 1% |
| Erik Funk | 7/10 | 4795 days | 1% |
| phudgb | 7/10 | 4849 days | 1% |
| Jen Sweeting | 8/10 | 5050 days | 1% |
| Trevor & Sheila Redman | 8/10 | 5068 days | 1% |
| Jolene & James | 9/10 | 5073 days | 1% |
| Hannah Bean | 8/10 | 5074 days | 1% |
| John & Ray Calder | 8/10 | 5075 days | 1% |
| Tim & Judith | 8/10 | 5075 days | 1% |
| Karin | 7/10 | 5075 days | 1% |
| Frans | 7/10 | 5075 days | 1% |
| David Beaumont | 7/10 | 5075 days | 1% |
| Sebastian Rossbach | 8/10 | 5075 days | 1% |
| Ken | 10/10 | 5076 days | 1% |
| Judith Fowler | 9/10 | 5078 days | 1% |
| Marilyn Mobley | 9/10 | 5078 days | 1% |
| Schertenleib | 7/10 | 5079 days | 1% |
| Norm Cooper | 8/10 | 5084 days | 1% |
| Horst Langstein | 9/10 | 5085 days | 1% |
| Lucie Rutherfurd | 8/10 | 5090 days | 1% |
| Laura Smith | 9/10 | 5105 days | 1% |
| frans | 8/10 | 5337 days | 1% |
| Jorren | 8/10 | 5407 days | 1% |
| Jagiellowicz | 10/10 | 5415 days | 1% |
| Cory Wornell | 8/10 | 5418 days | 1% |
| Shane Curline | 9/10 | 5419 days | 1% |
| Anita Tonks | 9/10 | 5428 days | 1% |
| katjarege | 8/10 | 5429 days | 1% |
| Camilla Andersson | 8/10 | 5434 days | 1% |
| Peter | 5/10 | 5434 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5436 days | 1% |
| Remke | 8/10 | 5458 days | 1% |
| dollimyxture | 9/10 | 5519 days | 1% |
| Jon van Hanten | 7/10 | 5719 days | 1% |
| Kevin & Chris | 8/10 | 5727 days | 1% |
| John Casey | 3/10 | 5775 days | 1% |
| Sorcha O's | 2/10 | 5775 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5780 days | 1% |
| kerry_cynthia | 8/10 | 5782 days | 1% |
| Lloyd Shephard | 9/10 | 5784 days | 1% |
| Mike Peirce | 8/10 | 5788 days | 1% |
| Rik | 9/10 | 5795 days | 1% |
| Jonathan Martin | 5/10 | 5797 days | 1% |
| Richard | 9/10 | 5798 days | 1% |
| Haas Wacter | 9/10 | 5802 days | 1% |
| Ferth | 9/10 | 5808 days | 1% |
| Marco | 8/10 | 5810 days | 1% |
| Eva | 9/10 | 5811 days | 1% |
| Don and Barb | 9/10 | 5815 days | 1% |
| Wilfred Sch | 7/10 | 5815 days | 1% |
| Susan | 10/10 | 5818 days | 1% |
| Adriane | 7/10 | 5818 days | 1% |
| Brenda | 8/10 | 5819 days | 1% |
| Bo Moenstead | 9/10 | 5831 days | 1% |
| Lynette Sal | 6/10 | 5838 days | 1% |
| menzel | 8/10 | 5867 days | 1% |
| stephenst | 9/10 | 5868 days | 1% |
| Marons | 7/10 | 5873 days | 1% |
| thomash | 10/10 | 5878 days | 1% |
| Anna | 4/10 | 5892 days | 1% |
| Flavia Mionelli | 10/10 | 5896 days | 1% |
| Nigel Petrie | 9/10 | 5907 days | 1% |
| eowyn2k | 8/10 | 5914 days | 1% |
| CAD1977 | 5/10 | 5975 days | 1% |
| rita | 9/10 | 5993 days | 1% |
| PeterK1 | 8/10 | 6112 days | 1% |
| MiepS | 8/10 | 6116 days | 1% |
| desl | 7/10 | 6128 days | 1% |
| GeraldMcNamora | 9/10 | 6144 days | 1% |
| Sarah_rae | 9/10 | 6144 days | 1% |
| Anna Hansson | 10/10 | 6145 days | 1% |
| Anna Hansson | 10/10 | 6145 days | 1% |
| Sara Hansson | 8/10 | 6145 days | 1% |
| TessaW | 8/10 | 6146 days | 1% |
| Jen | 8/10 | 6171 days | 1% |
| Sam | 9/10 | 6171 days | 1% |
| Tim | 10/10 | 6172 days | 1% |
| John | 10/10 | 6177 days | 1% |
| Phil&Joe | 10/10 | 6248 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.08% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 4 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| 6 | -0.12% |
| 7 | -0.14% |
| … | … |
Balancing Adjustment
2.16% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.