Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
143 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 148 reviews. There are 143 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 143 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
10% |
| 9/10 | 44 |
|
31% |
| 8/10 | 40 |
|
28% |
| 7/10 | 28 |
|
20% |
| 6/10 | 4 |
|
3% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.74% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.74% and is based on 143 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 143 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.08%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Caren | 6/10 | 132 days | 87% |
| Rosalie Begon | 9/10 | 160 days | 100% |
| Daniela Marx-Berger | 8/10 | 160 days | 99% |
| Laura | 8/10 | 222 days | 98% |
| Niek Olijve | 9/10 | 252 days | 98% |
| Emily | 8/10 | 466 days | 88% |
| Dylan and Amanda | 10/10 | 466 days | 90% |
| Shaun | 9/10 | 525 days | 85% |
| Laura | 7/10 | 525 days | 80% |
| Pauline | 7/10 | 862 days | 55% |
| Christopher Parker | 8/10 | 862 days | 58% |
| Joel Fryett | 10/10 | 922 days | 53% |
| Charlie | 8/10 | 1167 days | 30% |
| Courtney Gearhart | 8/10 | 1256 days | 23% |
| Alice | 9/10 | 1652 days | 7% |
| Jabba | 5/10 | 2017 days | 3% |
| ZMad | 7/10 | 2078 days | 4% |
| Ying | 9/10 | 2139 days | 4% |
| Samantha Macfarlane | 10/10 | 2170 days | 4% |
| Marg Dale | 7/10 | 2201 days | 4% |
| Kay | 7/10 | 2231 days | 4% |
| Charlie B | 5/10 | 2352 days | 3% |
| Pateke | 8/10 | 2383 days | 4% |
| Lisa Q | 9/10 | 2383 days | 4% |
| Nicole Blumenthal | 9/10 | 2444 days | 4% |
| Jenny | 7/10 | 2444 days | 3% |
| Olivia | 7/10 | 2444 days | 3% |
| Kristyl | 8/10 | 2628 days | 3% |
| Paul Smith | 8/10 | 2717 days | 3% |
| Shane | 7/10 | 2779 days | 3% |
| Sophie Skinner | 9/10 | 2809 days | 3% |
| Ryan | 9/10 | 2932 days | 3% |
| Rod Cochrane | 9/10 | 3023 days | 3% |
| Blu Ice | 7/10 | 3162 days | 2% |
| Fifi and Jay | 9/10 | 3332 days | 2% |
| Matt | 9/10 | 3358 days | 2% |
| Freddy Gates | 1/10 | 3395 days | 1% |
| Ayvadian Joséphine | 9/10 | 3494 days | 2% |
| Jane Knowles | 2/10 | 3570 days | 1% |
| Jessica Stokes | 7/10 | 3653 days | 1% |
| Jitka Kubeckova | 10/10 | 3844 days | 1% |
| Wout van Dijk | 7/10 | 3881 days | 1% |
| Helen Ameis | 7/10 | 4092 days | 0% |
| Harriet MacMillan | 6/10 | 4166 days | 0% |
| Melvin Spear | 8/10 | 4169 days | 0% |
| neil holdaway | 9/10 | 4209 days | 0% |
| Hol. M. | 9/10 | 4240 days | 0% |
| Jack Clise | 5/10 | 4253 days | 0% |
| Rosie | 8/10 | 4515 days | 1% |
| Jenny | 8/10 | 4536 days | 1% |
| Rachael | 7/10 | 4536 days | 1% |
| balesdent | 7/10 | 4571 days | 1% |
| Lior Bakski | 9/10 | 4572 days | 1% |
| jonas meier | 6/10 | 4579 days | 1% |
| Paul Balfour | 7/10 | 4584 days | 1% |
| Jade Fleming | 9/10 | 4635 days | 1% |
| hendrik king | 9/10 | 4788 days | 1% |
| SHERRYN WRIGHT | 3/10 | 4819 days | 0% |
| Thomas | 9/10 | 4878 days | 1% |
| Florian Aude | 7/10 | 4892 days | 1% |
| Philip Gibbons | 5/10 | 4908 days | 1% |
| Doug Digstravel | 9/10 | 4939 days | 1% |
| Rob | 8/10 | 4956 days | 1% |
| Jan Sjoerdtje | 7/10 | 4961 days | 1% |
| Doan | 8/10 | 4975 days | 1% |
| Erik Funk | 7/10 | 4977 days | 1% |
| phudgb | 7/10 | 5031 days | 1% |
| Jen Sweeting | 8/10 | 5232 days | 1% |
| Trevor & Sheila Redman | 8/10 | 5250 days | 1% |
| Jolene & James | 9/10 | 5255 days | 1% |
| Hannah Bean | 8/10 | 5256 days | 1% |
| John & Ray Calder | 8/10 | 5257 days | 1% |
| Tim & Judith | 8/10 | 5257 days | 1% |
| Karin | 7/10 | 5257 days | 1% |
| Frans | 7/10 | 5257 days | 1% |
| David Beaumont | 7/10 | 5257 days | 1% |
| Sebastian Rossbach | 8/10 | 5257 days | 1% |
| Ken | 10/10 | 5258 days | 1% |
| Judith Fowler | 9/10 | 5260 days | 1% |
| Marilyn Mobley | 9/10 | 5260 days | 1% |
| Schertenleib | 7/10 | 5261 days | 1% |
| Norm Cooper | 8/10 | 5266 days | 1% |
| Horst Langstein | 9/10 | 5267 days | 1% |
| Lucie Rutherfurd | 8/10 | 5272 days | 1% |
| Laura Smith | 9/10 | 5287 days | 1% |
| frans | 8/10 | 5519 days | 1% |
| Jorren | 8/10 | 5589 days | 1% |
| Jagiellowicz | 10/10 | 5597 days | 1% |
| Cory Wornell | 8/10 | 5600 days | 1% |
| Shane Curline | 9/10 | 5601 days | 1% |
| Anita Tonks | 9/10 | 5610 days | 1% |
| katjarege | 8/10 | 5611 days | 1% |
| Camilla Andersson | 8/10 | 5616 days | 1% |
| Peter | 5/10 | 5616 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5618 days | 1% |
| Remke | 8/10 | 5640 days | 1% |
| dollimyxture | 9/10 | 5701 days | 1% |
| Jon van Hanten | 7/10 | 5901 days | 1% |
| Kevin & Chris | 8/10 | 5909 days | 1% |
| John Casey | 3/10 | 5957 days | 0% |
| Sorcha O's | 2/10 | 5957 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5962 days | 1% |
| kerry_cynthia | 8/10 | 5964 days | 1% |
| Lloyd Shephard | 9/10 | 5966 days | 1% |
| Mike Peirce | 8/10 | 5970 days | 1% |
| Rik | 9/10 | 5977 days | 1% |
| Jonathan Martin | 5/10 | 5979 days | 1% |
| Richard | 9/10 | 5980 days | 1% |
| Haas Wacter | 9/10 | 5984 days | 1% |
| Ferth | 9/10 | 5990 days | 1% |
| Marco | 8/10 | 5992 days | 1% |
| Eva | 9/10 | 5993 days | 1% |
| Don and Barb | 9/10 | 5997 days | 1% |
| Wilfred Sch | 7/10 | 5997 days | 1% |
| Susan | 10/10 | 6000 days | 1% |
| Adriane | 7/10 | 6000 days | 1% |
| Brenda | 8/10 | 6001 days | 1% |
| Bo Moenstead | 9/10 | 6013 days | 1% |
| Lynette Sal | 6/10 | 6020 days | 1% |
| menzel | 8/10 | 6049 days | 1% |
| stephenst | 9/10 | 6050 days | 1% |
| Marons | 7/10 | 6055 days | 1% |
| thomash | 10/10 | 6060 days | 1% |
| Anna | 4/10 | 6074 days | 0% |
| Flavia Mionelli | 10/10 | 6078 days | 1% |
| Nigel Petrie | 9/10 | 6089 days | 1% |
| eowyn2k | 8/10 | 6096 days | 1% |
| CAD1977 | 5/10 | 6157 days | 1% |
| rita | 9/10 | 6175 days | 1% |
| PeterK1 | 8/10 | 6294 days | 1% |
| MiepS | 8/10 | 6298 days | 1% |
| desl | 7/10 | 6310 days | 1% |
| GeraldMcNamora | 9/10 | 6326 days | 1% |
| Sarah_rae | 9/10 | 6326 days | 1% |
| Anna Hansson | 10/10 | 6327 days | 1% |
| Anna Hansson | 10/10 | 6327 days | 1% |
| Sara Hansson | 8/10 | 6327 days | 1% |
| TessaW | 8/10 | 6328 days | 1% |
| Jen | 8/10 | 6353 days | 1% |
| Sam | 9/10 | 6353 days | 1% |
| Tim | 10/10 | 6354 days | 1% |
| John | 10/10 | 6359 days | 1% |
| Phil&Joe | 10/10 | 6430 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.19% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 119 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 116 | -1.16% |
| 117 | -1.17% |
| 118 | -1.18% |
| 119 | -1.19% |
| 120 | -1.20% |
| 121 | -1.21% |
| 122 | -1.22% |
| … | … |
Balancing Adjustment
2.76% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.