G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
143 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 148 reviews. There are 143 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 143 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
10% |
| 9/10 | 44 |
|
31% |
| 8/10 | 40 |
|
28% |
| 7/10 | 28 |
|
20% |
| 6/10 | 4 |
|
3% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.74% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.74% and is based on 143 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 143 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.07%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Caren | 6/10 | 153 days | 87% |
| Rosalie Begon | 9/10 | 181 days | 100% |
| Daniela Marx-Berger | 8/10 | 181 days | 99% |
| Laura | 8/10 | 243 days | 97% |
| Niek Olijve | 9/10 | 273 days | 98% |
| Emily | 8/10 | 487 days | 87% |
| Dylan and Amanda | 10/10 | 487 days | 89% |
| Shaun | 9/10 | 546 days | 85% |
| Laura | 7/10 | 546 days | 79% |
| Pauline | 7/10 | 883 days | 53% |
| Christopher Parker | 8/10 | 883 days | 56% |
| Joel Fryett | 10/10 | 943 days | 51% |
| Charlie | 8/10 | 1188 days | 28% |
| Courtney Gearhart | 8/10 | 1277 days | 22% |
| Alice | 9/10 | 1673 days | 6% |
| Jabba | 5/10 | 2038 days | 3% |
| ZMad | 7/10 | 2099 days | 4% |
| Ying | 9/10 | 2160 days | 4% |
| Samantha Macfarlane | 10/10 | 2191 days | 4% |
| Marg Dale | 7/10 | 2221 days | 4% |
| Kay | 7/10 | 2252 days | 4% |
| Charlie B | 5/10 | 2373 days | 3% |
| Pateke | 8/10 | 2404 days | 4% |
| Lisa Q | 9/10 | 2404 days | 4% |
| Nicole Blumenthal | 9/10 | 2464 days | 4% |
| Jenny | 7/10 | 2465 days | 3% |
| Olivia | 7/10 | 2465 days | 3% |
| Kristyl | 8/10 | 2649 days | 3% |
| Paul Smith | 8/10 | 2738 days | 3% |
| Shane | 7/10 | 2800 days | 3% |
| Sophie Skinner | 9/10 | 2830 days | 3% |
| Ryan | 9/10 | 2953 days | 3% |
| Rod Cochrane | 9/10 | 3044 days | 3% |
| Blu Ice | 7/10 | 3183 days | 2% |
| Fifi and Jay | 9/10 | 3353 days | 2% |
| Matt | 9/10 | 3378 days | 2% |
| Freddy Gates | 1/10 | 3416 days | 1% |
| Ayvadian Joséphine | 9/10 | 3515 days | 2% |
| Jane Knowles | 2/10 | 3590 days | 1% |
| Jessica Stokes | 7/10 | 3674 days | 1% |
| Jitka Kubeckova | 10/10 | 3864 days | 1% |
| Wout van Dijk | 7/10 | 3902 days | 1% |
| Helen Ameis | 7/10 | 4113 days | 0% |
| Harriet MacMillan | 6/10 | 4187 days | 0% |
| Melvin Spear | 8/10 | 4190 days | 0% |
| neil holdaway | 9/10 | 4229 days | 0% |
| Hol. M. | 9/10 | 4260 days | 0% |
| Jack Clise | 5/10 | 4274 days | 0% |
| Rosie | 8/10 | 4536 days | 1% |
| Jenny | 8/10 | 4557 days | 1% |
| Rachael | 7/10 | 4557 days | 1% |
| balesdent | 7/10 | 4592 days | 1% |
| Lior Bakski | 9/10 | 4593 days | 1% |
| jonas meier | 6/10 | 4600 days | 1% |
| Paul Balfour | 7/10 | 4605 days | 1% |
| Jade Fleming | 9/10 | 4656 days | 1% |
| hendrik king | 9/10 | 4809 days | 1% |
| SHERRYN WRIGHT | 3/10 | 4840 days | 0% |
| Thomas | 9/10 | 4899 days | 1% |
| Florian Aude | 7/10 | 4913 days | 1% |
| Philip Gibbons | 5/10 | 4929 days | 1% |
| Doug Digstravel | 9/10 | 4960 days | 1% |
| Rob | 8/10 | 4977 days | 1% |
| Jan Sjoerdtje | 7/10 | 4982 days | 1% |
| Doan | 8/10 | 4996 days | 1% |
| Erik Funk | 7/10 | 4998 days | 1% |
| phudgb | 7/10 | 5052 days | 1% |
| Jen Sweeting | 8/10 | 5253 days | 1% |
| Trevor & Sheila Redman | 8/10 | 5271 days | 1% |
| Jolene & James | 9/10 | 5276 days | 1% |
| Hannah Bean | 8/10 | 5277 days | 1% |
| John & Ray Calder | 8/10 | 5278 days | 1% |
| Tim & Judith | 8/10 | 5278 days | 1% |
| Karin | 7/10 | 5278 days | 1% |
| Frans | 7/10 | 5278 days | 1% |
| David Beaumont | 7/10 | 5278 days | 1% |
| Sebastian Rossbach | 8/10 | 5278 days | 1% |
| Ken | 10/10 | 5279 days | 1% |
| Judith Fowler | 9/10 | 5281 days | 1% |
| Marilyn Mobley | 9/10 | 5281 days | 1% |
| Schertenleib | 7/10 | 5282 days | 1% |
| Norm Cooper | 8/10 | 5287 days | 1% |
| Horst Langstein | 9/10 | 5288 days | 1% |
| Lucie Rutherfurd | 8/10 | 5293 days | 1% |
| Laura Smith | 9/10 | 5308 days | 1% |
| frans | 8/10 | 5540 days | 1% |
| Jorren | 8/10 | 5610 days | 1% |
| Jagiellowicz | 10/10 | 5618 days | 1% |
| Cory Wornell | 8/10 | 5621 days | 1% |
| Shane Curline | 9/10 | 5622 days | 1% |
| Anita Tonks | 9/10 | 5631 days | 1% |
| katjarege | 8/10 | 5632 days | 1% |
| Camilla Andersson | 8/10 | 5637 days | 1% |
| Peter | 5/10 | 5637 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5639 days | 1% |
| Remke | 8/10 | 5661 days | 1% |
| dollimyxture | 9/10 | 5722 days | 1% |
| Jon van Hanten | 7/10 | 5922 days | 1% |
| Kevin & Chris | 8/10 | 5930 days | 1% |
| John Casey | 3/10 | 5978 days | 0% |
| Sorcha O's | 2/10 | 5978 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5983 days | 1% |
| kerry_cynthia | 8/10 | 5985 days | 1% |
| Lloyd Shephard | 9/10 | 5987 days | 1% |
| Mike Peirce | 8/10 | 5991 days | 1% |
| Rik | 9/10 | 5998 days | 1% |
| Jonathan Martin | 5/10 | 6000 days | 1% |
| Richard | 9/10 | 6001 days | 1% |
| Haas Wacter | 9/10 | 6005 days | 1% |
| Ferth | 9/10 | 6011 days | 1% |
| Marco | 8/10 | 6013 days | 1% |
| Eva | 9/10 | 6014 days | 1% |
| Don and Barb | 9/10 | 6018 days | 1% |
| Wilfred Sch | 7/10 | 6018 days | 1% |
| Susan | 10/10 | 6021 days | 1% |
| Adriane | 7/10 | 6021 days | 1% |
| Brenda | 8/10 | 6022 days | 1% |
| Bo Moenstead | 9/10 | 6034 days | 1% |
| Lynette Sal | 6/10 | 6041 days | 1% |
| menzel | 8/10 | 6070 days | 1% |
| stephenst | 9/10 | 6071 days | 1% |
| Marons | 7/10 | 6076 days | 1% |
| thomash | 10/10 | 6081 days | 1% |
| Anna | 4/10 | 6095 days | 1% |
| Flavia Mionelli | 10/10 | 6099 days | 1% |
| Nigel Petrie | 9/10 | 6110 days | 1% |
| eowyn2k | 8/10 | 6117 days | 1% |
| CAD1977 | 5/10 | 6178 days | 1% |
| rita | 9/10 | 6196 days | 1% |
| PeterK1 | 8/10 | 6315 days | 1% |
| MiepS | 8/10 | 6319 days | 1% |
| desl | 7/10 | 6331 days | 1% |
| GeraldMcNamora | 9/10 | 6347 days | 1% |
| Sarah_rae | 9/10 | 6347 days | 1% |
| Anna Hansson | 10/10 | 6348 days | 1% |
| Anna Hansson | 10/10 | 6348 days | 1% |
| Sara Hansson | 8/10 | 6348 days | 1% |
| TessaW | 8/10 | 6349 days | 1% |
| Jen | 8/10 | 6374 days | 1% |
| Sam | 9/10 | 6374 days | 1% |
| Tim | 10/10 | 6375 days | 1% |
| John | 10/10 | 6380 days | 1% |
| Phil&Joe | 10/10 | 6451 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.46% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 139 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 136 | -1.43% |
| 137 | -1.44% |
| 138 | -1.45% |
| 139 | -1.46% |
| 140 | -1.47% |
| 141 | -1.48% |
| 142 | -1.49% |
| … | … |
Balancing Adjustment
2.83% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.