G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
139 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 143 reviews. There are 139 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 139 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
10% |
| 9/10 | 42 |
|
30% |
| 8/10 | 39 |
|
28% |
| 7/10 | 28 |
|
20% |
| 6/10 | 3 |
|
2% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.71% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.71% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 139 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.03%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Emily | 8/10 | 79 days | 98% |
| Dylan and Amanda | 10/10 | 79 days | 100% |
| Shaun | 9/10 | 138 days | 98% |
| Laura | 7/10 | 138 days | 92% |
| Pauline | 7/10 | 475 days | 81% |
| Christopher Parker | 8/10 | 475 days | 86% |
| Joel Fryett | 10/10 | 535 days | 84% |
| Charlie | 8/10 | 780 days | 64% |
| Courtney Gearhart | 8/10 | 869 days | 56% |
| Alice | 9/10 | 1265 days | 23% |
| Jabba | 5/10 | 1630 days | 5% |
| ZMad | 7/10 | 1691 days | 5% |
| Ying | 9/10 | 1752 days | 5% |
| Samantha Macfarlane | 10/10 | 1783 days | 5% |
| Marg Dale | 7/10 | 1813 days | 4% |
| Kay | 7/10 | 1844 days | 4% |
| Charlie B | 5/10 | 1965 days | 3% |
| Pateke | 8/10 | 1996 days | 4% |
| Lisa Q | 9/10 | 1996 days | 4% |
| Nicole Blumenthal | 9/10 | 2056 days | 4% |
| Jenny | 7/10 | 2057 days | 4% |
| Olivia | 7/10 | 2057 days | 4% |
| Kristyl | 8/10 | 2241 days | 4% |
| Kristyl | 8/10 | 2241 days | 4% |
| Paul Smith | 8/10 | 2330 days | 4% |
| Shane | 7/10 | 2392 days | 3% |
| Sophie Skinner | 9/10 | 2422 days | 4% |
| Ryan | 9/10 | 2545 days | 3% |
| Rod Cochrane | 9/10 | 2636 days | 3% |
| Blu Ice | 7/10 | 2775 days | 3% |
| Fifi and Jay | 9/10 | 2945 days | 3% |
| Matt | 9/10 | 2970 days | 2% |
| Freddy Gates | 1/10 | 3008 days | 1% |
| Ayvadian Joséphine | 9/10 | 3107 days | 2% |
| Jane Knowles | 2/10 | 3182 days | 1% |
| Jessica Stokes | 7/10 | 3266 days | 2% |
| Jitka Kubeckova | 10/10 | 3456 days | 2% |
| Wout van Dijk | 7/10 | 3494 days | 1% |
| Helen Ameis | 7/10 | 3705 days | 1% |
| Harriet MacMillan | 6/10 | 3779 days | 1% |
| Melvin Spear | 8/10 | 3782 days | 1% |
| neil holdaway | 9/10 | 3821 days | 1% |
| Hol. M. | 9/10 | 3852 days | 1% |
| Jack Clise | 5/10 | 3866 days | 1% |
| Rosie | 8/10 | 4128 days | 0% |
| Jenny | 8/10 | 4149 days | 0% |
| Rachael | 7/10 | 4149 days | 0% |
| balesdent | 7/10 | 4184 days | 0% |
| Lior Bakski | 9/10 | 4185 days | 0% |
| jonas meier | 6/10 | 4192 days | 0% |
| Paul Balfour | 7/10 | 4197 days | 0% |
| Jade Fleming | 9/10 | 4248 days | 0% |
| hendrik king | 9/10 | 4401 days | 1% |
| SHERRYN WRIGHT | 3/10 | 4432 days | 0% |
| Thomas | 9/10 | 4491 days | 1% |
| Florian Aude | 7/10 | 4505 days | 1% |
| Philip Gibbons | 5/10 | 4521 days | 1% |
| Doug Digstravel | 9/10 | 4552 days | 1% |
| Rob | 8/10 | 4569 days | 1% |
| Jan Sjoerdtje | 7/10 | 4574 days | 1% |
| Doan | 8/10 | 4588 days | 1% |
| Erik Funk | 7/10 | 4590 days | 1% |
| phudgb | 7/10 | 4644 days | 1% |
| Jen Sweeting | 8/10 | 4845 days | 1% |
| Trevor & Sheila Redman | 8/10 | 4863 days | 1% |
| Jolene & James | 9/10 | 4868 days | 1% |
| Hannah Bean | 8/10 | 4869 days | 1% |
| John & Ray Calder | 8/10 | 4870 days | 1% |
| Tim & Judith | 8/10 | 4870 days | 1% |
| Karin | 7/10 | 4870 days | 1% |
| Frans | 7/10 | 4870 days | 1% |
| David Beaumont | 7/10 | 4870 days | 1% |
| Sebastian Rossbach | 8/10 | 4870 days | 1% |
| Ken | 10/10 | 4871 days | 1% |
| Judith Fowler | 9/10 | 4873 days | 1% |
| Marilyn Mobley | 9/10 | 4873 days | 1% |
| Schertenleib | 7/10 | 4874 days | 1% |
| Norm Cooper | 8/10 | 4879 days | 1% |
| Horst Langstein | 9/10 | 4880 days | 1% |
| Lucie Rutherfurd | 8/10 | 4885 days | 1% |
| Laura Smith | 9/10 | 4900 days | 1% |
| frans | 8/10 | 5132 days | 1% |
| Jorren | 8/10 | 5202 days | 1% |
| Jagiellowicz | 10/10 | 5210 days | 1% |
| Cory Wornell | 8/10 | 5213 days | 1% |
| Shane Curline | 9/10 | 5214 days | 1% |
| Anita Tonks | 9/10 | 5223 days | 1% |
| katjarege | 8/10 | 5224 days | 1% |
| Camilla Andersson | 8/10 | 5229 days | 1% |
| Peter | 5/10 | 5229 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5231 days | 1% |
| Remke | 8/10 | 5253 days | 1% |
| dollimyxture | 9/10 | 5314 days | 1% |
| Jon van Hanten | 7/10 | 5514 days | 1% |
| Kevin & Chris | 8/10 | 5522 days | 1% |
| John Casey | 3/10 | 5570 days | 0% |
| Sorcha O's | 2/10 | 5570 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5575 days | 1% |
| kerry_cynthia | 8/10 | 5577 days | 1% |
| Lloyd Shephard | 9/10 | 5579 days | 1% |
| Mike Peirce | 8/10 | 5583 days | 1% |
| Rik | 9/10 | 5590 days | 1% |
| Jonathan Martin | 5/10 | 5592 days | 1% |
| Richard | 9/10 | 5593 days | 1% |
| Haas Wacter | 9/10 | 5597 days | 1% |
| Ferth | 9/10 | 5603 days | 1% |
| Marco | 8/10 | 5605 days | 1% |
| Eva | 9/10 | 5606 days | 1% |
| Don and Barb | 9/10 | 5610 days | 1% |
| Wilfred Sch | 7/10 | 5610 days | 1% |
| Susan | 10/10 | 5613 days | 1% |
| Adriane | 7/10 | 5613 days | 1% |
| Brenda | 8/10 | 5614 days | 1% |
| Bo Moenstead | 9/10 | 5626 days | 1% |
| Lynette Sal | 6/10 | 5633 days | 1% |
| menzel | 8/10 | 5662 days | 1% |
| stephenst | 9/10 | 5663 days | 1% |
| Marons | 7/10 | 5668 days | 1% |
| thomash | 10/10 | 5673 days | 1% |
| Anna | 4/10 | 5687 days | 0% |
| Flavia Mionelli | 10/10 | 5691 days | 1% |
| Nigel Petrie | 9/10 | 5702 days | 1% |
| eowyn2k | 8/10 | 5709 days | 1% |
| CAD1977 | 5/10 | 5770 days | 1% |
| rita | 9/10 | 5788 days | 1% |
| PeterK1 | 8/10 | 5907 days | 1% |
| MiepS | 8/10 | 5911 days | 1% |
| desl | 7/10 | 5923 days | 1% |
| GeraldMcNamora | 9/10 | 5939 days | 1% |
| Sarah_rae | 9/10 | 5939 days | 1% |
| Anna Hansson | 10/10 | 5940 days | 1% |
| Anna Hansson | 10/10 | 5940 days | 1% |
| Sara Hansson | 8/10 | 5940 days | 1% |
| TessaW | 8/10 | 5941 days | 1% |
| Jen | 8/10 | 5966 days | 1% |
| Sam | 9/10 | 5966 days | 1% |
| Tim | 10/10 | 5967 days | 1% |
| John | 10/10 | 5972 days | 1% |
| Phil&Joe | 10/10 | 6043 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.64% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 118 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 59 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 56 | -0.61% |
| 57 | -0.62% |
| 58 | -0.63% |
| 59 | -0.64% |
| 60 | -0.65% |
| 61 | -0.66% |
| 62 | -0.67% |
| … | … |
Balancing Adjustment
2.39% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.