Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
139 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 144 reviews. There are 139 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 139 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
10% |
| 9/10 | 42 |
|
30% |
| 8/10 | 39 |
|
28% |
| 7/10 | 28 |
|
20% |
| 6/10 | 3 |
|
2% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.71% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.71% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 139 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.15%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Emily | 8/10 | 248 days | 98% |
| Dylan and Amanda | 10/10 | 248 days | 100% |
| Shaun | 9/10 | 307 days | 97% |
| Laura | 7/10 | 307 days | 91% |
| Pauline | 7/10 | 644 days | 74% |
| Christopher Parker | 8/10 | 644 days | 78% |
| Joel Fryett | 10/10 | 704 days | 74% |
| Charlie | 8/10 | 949 days | 50% |
| Courtney Gearhart | 8/10 | 1038 days | 41% |
| Alice | 9/10 | 1434 days | 14% |
| Jabba | 5/10 | 1799 days | 4% |
| ZMad | 7/10 | 1860 days | 5% |
| Ying | 9/10 | 1921 days | 5% |
| Samantha Macfarlane | 10/10 | 1952 days | 5% |
| Marg Dale | 7/10 | 1982 days | 5% |
| Kay | 7/10 | 2013 days | 4% |
| Charlie B | 5/10 | 2134 days | 3% |
| Pateke | 8/10 | 2165 days | 4% |
| Lisa Q | 9/10 | 2165 days | 4% |
| Nicole Blumenthal | 9/10 | 2225 days | 4% |
| Jenny | 7/10 | 2226 days | 4% |
| Olivia | 7/10 | 2226 days | 4% |
| Kristyl | 8/10 | 2410 days | 4% |
| Kristyl | 8/10 | 2410 days | 4% |
| Paul Smith | 8/10 | 2499 days | 4% |
| Shane | 7/10 | 2561 days | 3% |
| Sophie Skinner | 9/10 | 2591 days | 4% |
| Ryan | 9/10 | 2714 days | 3% |
| Rod Cochrane | 9/10 | 2805 days | 3% |
| Blu Ice | 7/10 | 2944 days | 3% |
| Fifi and Jay | 9/10 | 3114 days | 3% |
| Matt | 9/10 | 3139 days | 2% |
| Freddy Gates | 1/10 | 3177 days | 1% |
| Ayvadian Joséphine | 9/10 | 3276 days | 2% |
| Jane Knowles | 2/10 | 3351 days | 1% |
| Jessica Stokes | 7/10 | 3435 days | 2% |
| Jitka Kubeckova | 10/10 | 3625 days | 2% |
| Wout van Dijk | 7/10 | 3663 days | 1% |
| Helen Ameis | 7/10 | 3874 days | 1% |
| Harriet MacMillan | 6/10 | 3948 days | 1% |
| Melvin Spear | 8/10 | 3951 days | 1% |
| neil holdaway | 9/10 | 3990 days | 1% |
| Hol. M. | 9/10 | 4021 days | 1% |
| Jack Clise | 5/10 | 4035 days | 1% |
| Rosie | 8/10 | 4297 days | 0% |
| Jenny | 8/10 | 4318 days | 0% |
| Rachael | 7/10 | 4318 days | 0% |
| balesdent | 7/10 | 4353 days | 0% |
| Lior Bakski | 9/10 | 4354 days | 0% |
| jonas meier | 6/10 | 4361 days | 0% |
| Paul Balfour | 7/10 | 4366 days | 0% |
| Jade Fleming | 9/10 | 4417 days | 1% |
| hendrik king | 9/10 | 4570 days | 1% |
| SHERRYN WRIGHT | 3/10 | 4601 days | 1% |
| Thomas | 9/10 | 4660 days | 1% |
| Florian Aude | 7/10 | 4674 days | 1% |
| Philip Gibbons | 5/10 | 4690 days | 1% |
| Doug Digstravel | 9/10 | 4721 days | 1% |
| Rob | 8/10 | 4738 days | 1% |
| Jan Sjoerdtje | 7/10 | 4743 days | 1% |
| Doan | 8/10 | 4757 days | 1% |
| Erik Funk | 7/10 | 4759 days | 1% |
| phudgb | 7/10 | 4813 days | 1% |
| Jen Sweeting | 8/10 | 5014 days | 1% |
| Trevor & Sheila Redman | 8/10 | 5032 days | 1% |
| Jolene & James | 9/10 | 5037 days | 1% |
| Hannah Bean | 8/10 | 5038 days | 1% |
| John & Ray Calder | 8/10 | 5039 days | 1% |
| Tim & Judith | 8/10 | 5039 days | 1% |
| Karin | 7/10 | 5039 days | 1% |
| Frans | 7/10 | 5039 days | 1% |
| David Beaumont | 7/10 | 5039 days | 1% |
| Sebastian Rossbach | 8/10 | 5039 days | 1% |
| Ken | 10/10 | 5040 days | 1% |
| Judith Fowler | 9/10 | 5042 days | 1% |
| Marilyn Mobley | 9/10 | 5042 days | 1% |
| Schertenleib | 7/10 | 5043 days | 1% |
| Norm Cooper | 8/10 | 5048 days | 1% |
| Horst Langstein | 9/10 | 5049 days | 1% |
| Lucie Rutherfurd | 8/10 | 5054 days | 1% |
| Laura Smith | 9/10 | 5069 days | 1% |
| frans | 8/10 | 5301 days | 1% |
| Jorren | 8/10 | 5371 days | 1% |
| Jagiellowicz | 10/10 | 5379 days | 1% |
| Cory Wornell | 8/10 | 5382 days | 1% |
| Shane Curline | 9/10 | 5383 days | 1% |
| Anita Tonks | 9/10 | 5392 days | 1% |
| katjarege | 8/10 | 5393 days | 1% |
| Camilla Andersson | 8/10 | 5398 days | 1% |
| Peter | 5/10 | 5398 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5400 days | 1% |
| Remke | 8/10 | 5422 days | 1% |
| dollimyxture | 9/10 | 5483 days | 1% |
| Jon van Hanten | 7/10 | 5683 days | 1% |
| Kevin & Chris | 8/10 | 5691 days | 1% |
| John Casey | 3/10 | 5739 days | 1% |
| Sorcha O's | 2/10 | 5739 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5744 days | 1% |
| kerry_cynthia | 8/10 | 5746 days | 1% |
| Lloyd Shephard | 9/10 | 5748 days | 1% |
| Mike Peirce | 8/10 | 5752 days | 1% |
| Rik | 9/10 | 5759 days | 1% |
| Jonathan Martin | 5/10 | 5761 days | 1% |
| Richard | 9/10 | 5762 days | 1% |
| Haas Wacter | 9/10 | 5766 days | 1% |
| Ferth | 9/10 | 5772 days | 1% |
| Marco | 8/10 | 5774 days | 1% |
| Eva | 9/10 | 5775 days | 1% |
| Don and Barb | 9/10 | 5779 days | 1% |
| Wilfred Sch | 7/10 | 5779 days | 1% |
| Susan | 10/10 | 5782 days | 1% |
| Adriane | 7/10 | 5782 days | 1% |
| Brenda | 8/10 | 5783 days | 1% |
| Bo Moenstead | 9/10 | 5795 days | 1% |
| Lynette Sal | 6/10 | 5802 days | 1% |
| menzel | 8/10 | 5831 days | 1% |
| stephenst | 9/10 | 5832 days | 1% |
| Marons | 7/10 | 5837 days | 1% |
| thomash | 10/10 | 5842 days | 1% |
| Anna | 4/10 | 5856 days | 1% |
| Flavia Mionelli | 10/10 | 5860 days | 1% |
| Nigel Petrie | 9/10 | 5871 days | 1% |
| eowyn2k | 8/10 | 5878 days | 1% |
| CAD1977 | 5/10 | 5939 days | 1% |
| rita | 9/10 | 5957 days | 1% |
| PeterK1 | 8/10 | 6076 days | 1% |
| MiepS | 8/10 | 6080 days | 1% |
| desl | 7/10 | 6092 days | 1% |
| GeraldMcNamora | 9/10 | 6108 days | 1% |
| Sarah_rae | 9/10 | 6108 days | 1% |
| Anna Hansson | 10/10 | 6109 days | 1% |
| Anna Hansson | 10/10 | 6109 days | 1% |
| Sara Hansson | 8/10 | 6109 days | 1% |
| TessaW | 8/10 | 6110 days | 1% |
| Jen | 8/10 | 6135 days | 1% |
| Sam | 9/10 | 6135 days | 1% |
| Tim | 10/10 | 6136 days | 1% |
| John | 10/10 | 6141 days | 1% |
| Phil&Joe | 10/10 | 6212 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
3.26% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.