Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
143 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 148 reviews. There are 143 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 143 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
10% |
| 9/10 | 44 |
|
31% |
| 8/10 | 40 |
|
28% |
| 7/10 | 28 |
|
20% |
| 6/10 | 4 |
|
3% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.74% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.74% and is based on 143 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 143 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.11%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Caren | 6/10 | 92 days | 87% |
| Rosalie Begon | 9/10 | 120 days | 100% |
| Daniela Marx-Berger | 8/10 | 120 days | 99% |
| Laura | 8/10 | 182 days | 98% |
| Niek Olijve | 9/10 | 212 days | 98% |
| Emily | 8/10 | 426 days | 89% |
| Dylan and Amanda | 10/10 | 426 days | 91% |
| Shaun | 9/10 | 485 days | 87% |
| Laura | 7/10 | 485 days | 82% |
| Pauline | 7/10 | 822 days | 58% |
| Christopher Parker | 8/10 | 822 days | 61% |
| Joel Fryett | 10/10 | 882 days | 57% |
| Charlie | 8/10 | 1127 days | 33% |
| Courtney Gearhart | 8/10 | 1216 days | 26% |
| Alice | 9/10 | 1612 days | 7% |
| Jabba | 5/10 | 1977 days | 3% |
| ZMad | 7/10 | 2038 days | 4% |
| Ying | 9/10 | 2099 days | 4% |
| Samantha Macfarlane | 10/10 | 2130 days | 4% |
| Marg Dale | 7/10 | 2161 days | 4% |
| Kay | 7/10 | 2191 days | 4% |
| Charlie B | 5/10 | 2312 days | 3% |
| Pateke | 8/10 | 2343 days | 4% |
| Lisa Q | 9/10 | 2343 days | 4% |
| Nicole Blumenthal | 9/10 | 2404 days | 4% |
| Jenny | 7/10 | 2404 days | 3% |
| Olivia | 7/10 | 2404 days | 3% |
| Kristyl | 8/10 | 2588 days | 3% |
| Paul Smith | 8/10 | 2677 days | 3% |
| Shane | 7/10 | 2739 days | 3% |
| Sophie Skinner | 9/10 | 2769 days | 3% |
| Ryan | 9/10 | 2892 days | 3% |
| Rod Cochrane | 9/10 | 2983 days | 3% |
| Blu Ice | 7/10 | 3122 days | 2% |
| Fifi and Jay | 9/10 | 3292 days | 2% |
| Matt | 9/10 | 3318 days | 2% |
| Freddy Gates | 1/10 | 3355 days | 1% |
| Ayvadian Joséphine | 9/10 | 3454 days | 2% |
| Jane Knowles | 2/10 | 3530 days | 1% |
| Jessica Stokes | 7/10 | 3613 days | 1% |
| Jitka Kubeckova | 10/10 | 3804 days | 1% |
| Wout van Dijk | 7/10 | 3841 days | 1% |
| Helen Ameis | 7/10 | 4052 days | 0% |
| Harriet MacMillan | 6/10 | 4126 days | 0% |
| Melvin Spear | 8/10 | 4129 days | 0% |
| neil holdaway | 9/10 | 4169 days | 0% |
| Hol. M. | 9/10 | 4200 days | 0% |
| Jack Clise | 5/10 | 4213 days | 0% |
| Rosie | 8/10 | 4475 days | 1% |
| Jenny | 8/10 | 4496 days | 1% |
| Rachael | 7/10 | 4496 days | 1% |
| balesdent | 7/10 | 4531 days | 1% |
| Lior Bakski | 9/10 | 4532 days | 1% |
| jonas meier | 6/10 | 4539 days | 1% |
| Paul Balfour | 7/10 | 4544 days | 1% |
| Jade Fleming | 9/10 | 4595 days | 1% |
| hendrik king | 9/10 | 4748 days | 1% |
| SHERRYN WRIGHT | 3/10 | 4779 days | 0% |
| Thomas | 9/10 | 4838 days | 1% |
| Florian Aude | 7/10 | 4852 days | 1% |
| Philip Gibbons | 5/10 | 4868 days | 1% |
| Doug Digstravel | 9/10 | 4899 days | 1% |
| Rob | 8/10 | 4916 days | 1% |
| Jan Sjoerdtje | 7/10 | 4921 days | 1% |
| Doan | 8/10 | 4935 days | 1% |
| Erik Funk | 7/10 | 4937 days | 1% |
| phudgb | 7/10 | 4991 days | 1% |
| Jen Sweeting | 8/10 | 5192 days | 1% |
| Trevor & Sheila Redman | 8/10 | 5210 days | 1% |
| Jolene & James | 9/10 | 5215 days | 1% |
| Hannah Bean | 8/10 | 5216 days | 1% |
| John & Ray Calder | 8/10 | 5217 days | 1% |
| Tim & Judith | 8/10 | 5217 days | 1% |
| Karin | 7/10 | 5217 days | 1% |
| Frans | 7/10 | 5217 days | 1% |
| David Beaumont | 7/10 | 5217 days | 1% |
| Sebastian Rossbach | 8/10 | 5217 days | 1% |
| Ken | 10/10 | 5218 days | 1% |
| Judith Fowler | 9/10 | 5220 days | 1% |
| Marilyn Mobley | 9/10 | 5220 days | 1% |
| Schertenleib | 7/10 | 5221 days | 1% |
| Norm Cooper | 8/10 | 5226 days | 1% |
| Horst Langstein | 9/10 | 5227 days | 1% |
| Lucie Rutherfurd | 8/10 | 5232 days | 1% |
| Laura Smith | 9/10 | 5247 days | 1% |
| frans | 8/10 | 5479 days | 1% |
| Jorren | 8/10 | 5549 days | 1% |
| Jagiellowicz | 10/10 | 5557 days | 1% |
| Cory Wornell | 8/10 | 5560 days | 1% |
| Shane Curline | 9/10 | 5561 days | 1% |
| Anita Tonks | 9/10 | 5570 days | 1% |
| katjarege | 8/10 | 5571 days | 1% |
| Camilla Andersson | 8/10 | 5576 days | 1% |
| Peter | 5/10 | 5576 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5578 days | 1% |
| Remke | 8/10 | 5600 days | 1% |
| dollimyxture | 9/10 | 5661 days | 1% |
| Jon van Hanten | 7/10 | 5861 days | 1% |
| Kevin & Chris | 8/10 | 5869 days | 1% |
| John Casey | 3/10 | 5917 days | 0% |
| Sorcha O's | 2/10 | 5917 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5922 days | 1% |
| kerry_cynthia | 8/10 | 5924 days | 1% |
| Lloyd Shephard | 9/10 | 5926 days | 1% |
| Mike Peirce | 8/10 | 5930 days | 1% |
| Rik | 9/10 | 5937 days | 1% |
| Jonathan Martin | 5/10 | 5939 days | 1% |
| Richard | 9/10 | 5940 days | 1% |
| Haas Wacter | 9/10 | 5944 days | 1% |
| Ferth | 9/10 | 5950 days | 1% |
| Marco | 8/10 | 5952 days | 1% |
| Eva | 9/10 | 5953 days | 1% |
| Don and Barb | 9/10 | 5957 days | 1% |
| Wilfred Sch | 7/10 | 5957 days | 1% |
| Susan | 10/10 | 5960 days | 1% |
| Adriane | 7/10 | 5960 days | 1% |
| Brenda | 8/10 | 5961 days | 1% |
| Bo Moenstead | 9/10 | 5973 days | 1% |
| Lynette Sal | 6/10 | 5980 days | 1% |
| menzel | 8/10 | 6009 days | 1% |
| stephenst | 9/10 | 6010 days | 1% |
| Marons | 7/10 | 6015 days | 1% |
| thomash | 10/10 | 6020 days | 1% |
| Anna | 4/10 | 6034 days | 0% |
| Flavia Mionelli | 10/10 | 6038 days | 1% |
| Nigel Petrie | 9/10 | 6049 days | 1% |
| eowyn2k | 8/10 | 6056 days | 1% |
| CAD1977 | 5/10 | 6117 days | 1% |
| rita | 9/10 | 6135 days | 1% |
| PeterK1 | 8/10 | 6254 days | 1% |
| MiepS | 8/10 | 6258 days | 1% |
| desl | 7/10 | 6270 days | 1% |
| GeraldMcNamora | 9/10 | 6286 days | 1% |
| Sarah_rae | 9/10 | 6286 days | 1% |
| Anna Hansson | 10/10 | 6287 days | 1% |
| Anna Hansson | 10/10 | 6287 days | 1% |
| Sara Hansson | 8/10 | 6287 days | 1% |
| TessaW | 8/10 | 6288 days | 1% |
| Jen | 8/10 | 6313 days | 1% |
| Sam | 9/10 | 6313 days | 1% |
| Tim | 10/10 | 6314 days | 1% |
| John | 10/10 | 6319 days | 1% |
| Phil&Joe | 10/10 | 6390 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.97% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 106 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 79 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 76 | -0.93% |
| 77 | -0.94% |
| 78 | -0.96% |
| 79 | -0.97% |
| 80 | -0.98% |
| 81 | -0.99% |
| 82 | -1.01% |
| … | … |
Balancing Adjustment
2.69% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.