Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Valley Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Valley Motor Camp
Valid Reviews
100 Valid Reviews
The Maitai Valley Motor Camp experience has a total of 110 reviews. There are 100 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 100 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
34% |
| 9/10 | 6 |
|
6% |
| 8/10 | 29 |
|
29% |
| 7/10 | 12 |
|
12% |
| 6/10 | 8 |
|
8% |
| 5/10 | 2 |
|
2% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
79.10% Average
The raw data average (mean) for all the Maitai Valley Motor Camp valid reviews is 79.10% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 100 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
26% |
| 9/10 | 3 |
|
7% |
| 8/10 | 17 |
|
37% |
| 7/10 | 7 |
|
15% |
| 6/10 | 4 |
|
9% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
7% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Maitai Valley Motor Camp face-to-face reviews is 80.00% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.20%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Petra | 10/10 | 210 days | 100% |
| Jeff Meachen | 10/10 | 271 days | 98% |
| Genevieve | 8/10 | 302 days | 95% |
| Jan Picha | 10/10 | 302 days | 97% |
| Pensioners on tour | 10/10 | 575 days | 83% |
| Morgane | 9/10 | 575 days | 82% |
| Steve | 7/10 | 575 days | 77% |
| Sarah | 3/10 | 606 days | 44% |
| Lorenzo Mattia godoli | 7/10 | 881 days | 53% |
| Meg | 10/10 | 881 days | 57% |
| Lauren | 10/10 | 910 days | 54% |
| Anna | 10/10 | 941 days | 51% |
| Susy5 | 8/10 | 1306 days | 20% |
| Praneeta | 10/10 | 1306 days | 21% |
| ElizabethE | 8/10 | 1306 days | 20% |
| Deb | 8/10 | 1337 days | 19% |
| Jo Reynolds | 10/10 | 1732 days | 5% |
| Chris + dog | 8/10 | 1977 days | 5% |
| Lach | 10/10 | 2005 days | 5% |
| Mel & Kerry | 8/10 | 2005 days | 5% |
| Jay | 10/10 | 2036 days | 5% |
| Jo | 8/10 | 2128 days | 4% |
| Annie.T | 10/10 | 2342 days | 4% |
| Andy Bond | 10/10 | 2764 days | 3% |
| John Netherlands | 10/10 | 2767 days | 3% |
| Jakob Simons | 8/10 | 2828 days | 3% |
| Pete | 7/10 | 2889 days | 3% |
| sally m | 1/10 | 2981 days | 1% |
| Cefa | 10/10 | 3042 days | 3% |
| Michael Gooch | 8/10 | 3101 days | 2% |
| Emma Guthrie | 5/10 | 3130 days | 2% |
| Jacqueline Hawker | 10/10 | 3133 days | 2% |
| Nora Tobies | 6/10 | 3167 days | 2% |
| Merel Wesselink | 8/10 | 3392 days | 2% |
| Freddy Gates | 9/10 | 3414 days | 2% |
| Tereza Kubova | 6/10 | 3447 days | 1% |
| Liz Jarman | 10/10 | 3806 days | 1% |
| Aaron Gunning | 6/10 | 3830 days | 1% |
| Lisa Conradie | 8/10 | 3832 days | 1% |
| Jojo and Jacky | 10/10 | 3907 days | 1% |
| Suzanne Vermeulen | 3/10 | 3924 days | 0% |
| Cameron Trial | 10/10 | 4015 days | 1% |
| Mak Walther | 7/10 | 4158 days | 0% |
| Miriam Burchartz | 9/10 | 4158 days | 0% |
| Blandine Giusti | 8/10 | 4158 days | 0% |
| Lara Jakob | 8/10 | 4159 days | 0% |
| Nicki Rehn | 10/10 | 4192 days | 0% |
| Lorena Galeano | 2/10 | 4197 days | 0% |
| Mandy Suddes | 7/10 | 4227 days | 0% |
| Silvia Hudakova | 5/10 | 4259 days | 0% |
| Lagarde | 8/10 | 4501 days | 1% |
| Stefanie | 8/10 | 4502 days | 1% |
| Julia Schabenberger | 9/10 | 4502 days | 1% |
| Lola | 10/10 | 4502 days | 1% |
| Alisa | 10/10 | 4502 days | 1% |
| Laura | 10/10 | 4502 days | 1% |
| Erik Nestlez | 10/10 | 4517 days | 1% |
| Sanne Meijer | 10/10 | 4517 days | 1% |
| ManuKris | 7/10 | 4562 days | 1% |
| mink smith | 1/10 | 4562 days | 0% |
| Josefina Tassone | 10/10 | 4583 days | 1% |
| arnaud paquet | 6/10 | 4624 days | 1% |
| Jack Brown | 1/10 | 4654 days | 0% |
| TimandJackson Bourke | 10/10 | 4807 days | 1% |
| Peter Cowie | 8/10 | 4869 days | 1% |
| Brendon Furney | 10/10 | 4903 days | 1% |
| Raoul Montestruer | 8/10 | 4903 days | 1% |
| Ken Jones | 10/10 | 4906 days | 1% |
| Jim | 8/10 | 4910 days | 1% |
| Bjorn Hedmark | 7/10 | 4910 days | 1% |
| Christopher Kaiser | 10/10 | 4911 days | 1% |
| Fabian Koitka | 9/10 | 4919 days | 1% |
| Tony Davies | 10/10 | 4958 days | 1% |
| juju | 10/10 | 4989 days | 1% |
| nikbtt | 9/10 | 5233 days | 1% |
| Esthel Julien | 8/10 | 5257 days | 1% |
| Antoine Lacoste | 7/10 | 5257 days | 1% |
| Jens Moller | 8/10 | 5257 days | 1% |
| Maria Charlton | 4/10 | 5257 days | 1% |
| Jacob Vivien | 8/10 | 5257 days | 1% |
| Darina Kvasnicova | 8/10 | 5266 days | 1% |
| Barry Baily | 4/10 | 5277 days | 1% |
| Andre Jean | 7/10 | 5286 days | 1% |
| Powerfamily | 8/10 | 5508 days | 1% |
| Walker | 6/10 | 5602 days | 1% |
| Mike and Diane Baker | 7/10 | 5631 days | 1% |
| Justin Pearce | 8/10 | 5634 days | 1% |
| John Hensman | 8/10 | 5634 days | 1% |
| H Hensen | 6/10 | 5644 days | 1% |
| Zane Vest | 8/10 | 6016 days | 1% |
| Ronja Op | 10/10 | 6019 days | 1% |
| Paul Frew | 4/10 | 6032 days | 1% |
| Hailey & Fin | 10/10 | 6035 days | 1% |
| Jorrit Bust | 6/10 | 6037 days | 1% |
| Jenny Davies | 7/10 | 6095 days | 1% |
| bondd | 7/10 | 6194 days | 1% |
| Arjan Muis | 8/10 | 6331 days | 1% |
| AnjaN | 6/10 | 6336 days | 1% |
| GeraldMcNamora | 8/10 | 6345 days | 1% |
| John B | 8/10 | 6457 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maitai Valley Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.95% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Maitai Valley Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Maitai Valley Motor Camp experience has been adjusted for 187 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 184 | -1.92% |
| 185 | -1.93% |
| 186 | -1.94% |
| 187 | -1.95% |
| 188 | -1.96% |
| 189 | -1.97% |
| 190 | -1.98% |
| … | … |
Balancing Adjustment
1.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.