Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Valley Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Valley Motor Camp
Valid Reviews
101 Valid Reviews
The Maitai Valley Motor Camp experience has a total of 111 reviews. There are 101 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 101 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 35 |
|
35% |
| 9/10 | 6 |
|
6% |
| 8/10 | 29 |
|
29% |
| 7/10 | 12 |
|
12% |
| 6/10 | 8 |
|
8% |
| 5/10 | 2 |
|
2% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
79.10% Average
The raw data average (mean) for all the Maitai Valley Motor Camp valid reviews is 79.10% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 101 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
26% |
| 9/10 | 3 |
|
7% |
| 8/10 | 17 |
|
37% |
| 7/10 | 7 |
|
15% |
| 6/10 | 4 |
|
9% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
7% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Maitai Valley Motor Camp face-to-face reviews is 80.00% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Joe | 10/10 | 27 days | 100% |
| Petra | 10/10 | 270 days | 96% |
| Jeff Meachen | 10/10 | 331 days | 94% |
| Genevieve | 8/10 | 362 days | 91% |
| Jan Picha | 10/10 | 362 days | 93% |
| Pensioners on tour | 10/10 | 635 days | 77% |
| Morgane | 9/10 | 635 days | 76% |
| Steve | 7/10 | 635 days | 72% |
| Sarah | 3/10 | 666 days | 41% |
| Lorenzo Mattia godoli | 7/10 | 941 days | 46% |
| Meg | 10/10 | 941 days | 50% |
| Lauren | 10/10 | 970 days | 47% |
| Anna | 10/10 | 1001 days | 44% |
| Susy5 | 8/10 | 1366 days | 17% |
| Praneeta | 10/10 | 1366 days | 17% |
| ElizabethE | 8/10 | 1366 days | 17% |
| Deb | 8/10 | 1397 days | 15% |
| Jo Reynolds | 10/10 | 1792 days | 5% |
| Chris + dog | 8/10 | 2037 days | 4% |
| Lach | 10/10 | 2065 days | 4% |
| Mel & Kerry | 8/10 | 2065 days | 4% |
| Jay | 10/10 | 2096 days | 4% |
| Jo | 8/10 | 2188 days | 4% |
| Annie.T | 10/10 | 2402 days | 4% |
| Andy Bond | 10/10 | 2824 days | 3% |
| John Netherlands | 10/10 | 2827 days | 3% |
| Jakob Simons | 8/10 | 2888 days | 3% |
| Pete | 7/10 | 2949 days | 3% |
| sally m | 1/10 | 3041 days | 1% |
| Cefa | 10/10 | 3102 days | 2% |
| Michael Gooch | 8/10 | 3161 days | 2% |
| Emma Guthrie | 5/10 | 3190 days | 2% |
| Jacqueline Hawker | 10/10 | 3193 days | 2% |
| Nora Tobies | 6/10 | 3227 days | 2% |
| Merel Wesselink | 8/10 | 3452 days | 2% |
| Freddy Gates | 9/10 | 3474 days | 2% |
| Tereza Kubova | 6/10 | 3507 days | 1% |
| Liz Jarman | 10/10 | 3866 days | 1% |
| Aaron Gunning | 6/10 | 3890 days | 1% |
| Lisa Conradie | 8/10 | 3892 days | 1% |
| Jojo and Jacky | 10/10 | 3967 days | 1% |
| Suzanne Vermeulen | 3/10 | 3984 days | 0% |
| Cameron Trial | 10/10 | 4075 days | 1% |
| Mak Walther | 7/10 | 4218 days | 0% |
| Miriam Burchartz | 9/10 | 4218 days | 0% |
| Blandine Giusti | 8/10 | 4218 days | 0% |
| Lara Jakob | 8/10 | 4219 days | 0% |
| Nicki Rehn | 10/10 | 4252 days | 0% |
| Lorena Galeano | 2/10 | 4257 days | 0% |
| Mandy Suddes | 7/10 | 4287 days | 0% |
| Silvia Hudakova | 5/10 | 4319 days | 0% |
| Lagarde | 8/10 | 4561 days | 1% |
| Stefanie | 8/10 | 4562 days | 1% |
| Julia Schabenberger | 9/10 | 4562 days | 1% |
| Lola | 10/10 | 4562 days | 1% |
| Alisa | 10/10 | 4562 days | 1% |
| Laura | 10/10 | 4562 days | 1% |
| Erik Nestlez | 10/10 | 4577 days | 1% |
| Sanne Meijer | 10/10 | 4577 days | 1% |
| ManuKris | 7/10 | 4622 days | 1% |
| mink smith | 1/10 | 4622 days | 0% |
| Josefina Tassone | 10/10 | 4643 days | 1% |
| arnaud paquet | 6/10 | 4684 days | 1% |
| Jack Brown | 1/10 | 4714 days | 0% |
| TimandJackson Bourke | 10/10 | 4867 days | 1% |
| Peter Cowie | 8/10 | 4929 days | 1% |
| Brendon Furney | 10/10 | 4963 days | 1% |
| Raoul Montestruer | 8/10 | 4963 days | 1% |
| Ken Jones | 10/10 | 4966 days | 1% |
| Jim | 8/10 | 4970 days | 1% |
| Bjorn Hedmark | 7/10 | 4970 days | 1% |
| Christopher Kaiser | 10/10 | 4971 days | 1% |
| Fabian Koitka | 9/10 | 4979 days | 1% |
| Tony Davies | 10/10 | 5018 days | 1% |
| juju | 10/10 | 5049 days | 1% |
| nikbtt | 9/10 | 5293 days | 1% |
| Esthel Julien | 8/10 | 5317 days | 1% |
| Antoine Lacoste | 7/10 | 5317 days | 1% |
| Jens Moller | 8/10 | 5317 days | 1% |
| Maria Charlton | 4/10 | 5317 days | 1% |
| Jacob Vivien | 8/10 | 5317 days | 1% |
| Darina Kvasnicova | 8/10 | 5326 days | 1% |
| Barry Baily | 4/10 | 5337 days | 1% |
| Andre Jean | 7/10 | 5346 days | 1% |
| Powerfamily | 8/10 | 5568 days | 1% |
| Walker | 6/10 | 5662 days | 1% |
| Mike and Diane Baker | 7/10 | 5691 days | 1% |
| Justin Pearce | 8/10 | 5694 days | 1% |
| John Hensman | 8/10 | 5694 days | 1% |
| H Hensen | 6/10 | 5704 days | 1% |
| Zane Vest | 8/10 | 6076 days | 1% |
| Ronja Op | 10/10 | 6079 days | 1% |
| Paul Frew | 4/10 | 6092 days | 1% |
| Hailey & Fin | 10/10 | 6095 days | 1% |
| Jorrit Bust | 6/10 | 6097 days | 1% |
| Jenny Davies | 7/10 | 6155 days | 1% |
| bondd | 7/10 | 6254 days | 1% |
| Arjan Muis | 8/10 | 6391 days | 1% |
| AnjaN | 6/10 | 6396 days | 1% |
| GeraldMcNamora | 8/10 | 6405 days | 1% |
| John B | 8/10 | 6517 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maitai Valley Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.03% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 69 days. However the Maitai Valley Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Maitai Valley Motor Camp experience has been adjusted for 2 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.03% |
| 3 | -0.05% |
| 4 | -0.06% |
| 5 | -0.08% |
| … | … |
Balancing Adjustment
1.81% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.