Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Valley Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Valley Motor Camp
Valid Reviews
101 Valid Reviews
The Maitai Valley Motor Camp experience has a total of 111 reviews. There are 101 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 101 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 35 |
|
35% |
| 9/10 | 6 |
|
6% |
| 8/10 | 29 |
|
29% |
| 7/10 | 12 |
|
12% |
| 6/10 | 8 |
|
8% |
| 5/10 | 2 |
|
2% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
79.31% Average
The raw data average (mean) for all the Maitai Valley Motor Camp valid reviews is 79.31% and is based on 101 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 101 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
26% |
| 9/10 | 3 |
|
7% |
| 8/10 | 17 |
|
37% |
| 7/10 | 7 |
|
15% |
| 6/10 | 4 |
|
9% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
7% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Maitai Valley Motor Camp face-to-face reviews is 80.00% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.40%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Joe | 10/10 | 68 days | 100% |
| Petra | 10/10 | 311 days | 95% |
| Jeff Meachen | 10/10 | 372 days | 92% |
| Genevieve | 8/10 | 403 days | 89% |
| Jan Picha | 10/10 | 403 days | 91% |
| Pensioners on tour | 10/10 | 676 days | 74% |
| Morgane | 9/10 | 676 days | 73% |
| Steve | 7/10 | 676 days | 69% |
| Sarah | 3/10 | 707 days | 39% |
| Lorenzo Mattia godoli | 7/10 | 982 days | 42% |
| Meg | 10/10 | 982 days | 46% |
| Lauren | 10/10 | 1011 days | 43% |
| Anna | 10/10 | 1042 days | 40% |
| Susy5 | 8/10 | 1407 days | 15% |
| Praneeta | 10/10 | 1407 days | 15% |
| ElizabethE | 8/10 | 1407 days | 15% |
| Deb | 8/10 | 1438 days | 13% |
| Jo Reynolds | 10/10 | 1833 days | 5% |
| Chris + dog | 8/10 | 2078 days | 4% |
| Lach | 10/10 | 2106 days | 4% |
| Mel & Kerry | 8/10 | 2106 days | 4% |
| Jay | 10/10 | 2137 days | 4% |
| Jo | 8/10 | 2229 days | 4% |
| Annie.T | 10/10 | 2443 days | 4% |
| Andy Bond | 10/10 | 2865 days | 3% |
| John Netherlands | 10/10 | 2868 days | 3% |
| Jakob Simons | 8/10 | 2929 days | 3% |
| Pete | 7/10 | 2990 days | 3% |
| sally m | 1/10 | 3082 days | 1% |
| Cefa | 10/10 | 3143 days | 2% |
| Michael Gooch | 8/10 | 3202 days | 2% |
| Emma Guthrie | 5/10 | 3231 days | 2% |
| Jacqueline Hawker | 10/10 | 3234 days | 2% |
| Nora Tobies | 6/10 | 3268 days | 2% |
| Merel Wesselink | 8/10 | 3493 days | 2% |
| Freddy Gates | 9/10 | 3515 days | 2% |
| Tereza Kubova | 6/10 | 3548 days | 1% |
| Liz Jarman | 10/10 | 3907 days | 1% |
| Aaron Gunning | 6/10 | 3931 days | 1% |
| Lisa Conradie | 8/10 | 3933 days | 1% |
| Jojo and Jacky | 10/10 | 4008 days | 1% |
| Suzanne Vermeulen | 3/10 | 4025 days | 0% |
| Cameron Trial | 10/10 | 4116 days | 0% |
| Mak Walther | 7/10 | 4259 days | 0% |
| Miriam Burchartz | 9/10 | 4259 days | 0% |
| Blandine Giusti | 8/10 | 4259 days | 0% |
| Lara Jakob | 8/10 | 4260 days | 0% |
| Nicki Rehn | 10/10 | 4293 days | 0% |
| Lorena Galeano | 2/10 | 4298 days | 0% |
| Mandy Suddes | 7/10 | 4328 days | 0% |
| Silvia Hudakova | 5/10 | 4360 days | 0% |
| Lagarde | 8/10 | 4602 days | 1% |
| Stefanie | 8/10 | 4603 days | 1% |
| Julia Schabenberger | 9/10 | 4603 days | 1% |
| Lola | 10/10 | 4603 days | 1% |
| Alisa | 10/10 | 4603 days | 1% |
| Laura | 10/10 | 4603 days | 1% |
| Erik Nestlez | 10/10 | 4618 days | 1% |
| Sanne Meijer | 10/10 | 4618 days | 1% |
| ManuKris | 7/10 | 4663 days | 1% |
| mink smith | 1/10 | 4663 days | 0% |
| Josefina Tassone | 10/10 | 4684 days | 1% |
| arnaud paquet | 6/10 | 4725 days | 1% |
| Jack Brown | 1/10 | 4755 days | 0% |
| TimandJackson Bourke | 10/10 | 4908 days | 1% |
| Peter Cowie | 8/10 | 4970 days | 1% |
| Brendon Furney | 10/10 | 5004 days | 1% |
| Raoul Montestruer | 8/10 | 5004 days | 1% |
| Ken Jones | 10/10 | 5007 days | 1% |
| Jim | 8/10 | 5011 days | 1% |
| Bjorn Hedmark | 7/10 | 5011 days | 1% |
| Christopher Kaiser | 10/10 | 5012 days | 1% |
| Fabian Koitka | 9/10 | 5020 days | 1% |
| Tony Davies | 10/10 | 5059 days | 1% |
| juju | 10/10 | 5090 days | 1% |
| nikbtt | 9/10 | 5334 days | 1% |
| Esthel Julien | 8/10 | 5358 days | 1% |
| Antoine Lacoste | 7/10 | 5358 days | 1% |
| Jens Moller | 8/10 | 5358 days | 1% |
| Maria Charlton | 4/10 | 5358 days | 1% |
| Jacob Vivien | 8/10 | 5358 days | 1% |
| Darina Kvasnicova | 8/10 | 5367 days | 1% |
| Barry Baily | 4/10 | 5378 days | 1% |
| Andre Jean | 7/10 | 5387 days | 1% |
| Powerfamily | 8/10 | 5609 days | 1% |
| Walker | 6/10 | 5703 days | 1% |
| Mike and Diane Baker | 7/10 | 5732 days | 1% |
| Justin Pearce | 8/10 | 5735 days | 1% |
| John Hensman | 8/10 | 5735 days | 1% |
| H Hensen | 6/10 | 5745 days | 1% |
| Zane Vest | 8/10 | 6117 days | 1% |
| Ronja Op | 10/10 | 6120 days | 1% |
| Paul Frew | 4/10 | 6133 days | 1% |
| Hailey & Fin | 10/10 | 6136 days | 1% |
| Jorrit Bust | 6/10 | 6138 days | 1% |
| Jenny Davies | 7/10 | 6196 days | 1% |
| bondd | 7/10 | 6295 days | 1% |
| Arjan Muis | 8/10 | 6432 days | 1% |
| AnjaN | 6/10 | 6437 days | 1% |
| GeraldMcNamora | 8/10 | 6446 days | 1% |
| John B | 8/10 | 6558 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maitai Valley Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.87% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Maitai Valley Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Maitai Valley Motor Camp experience has been adjusted for 44 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 41 | -0.81% |
| 42 | -0.83% |
| 43 | -0.85% |
| 44 | -0.87% |
| 45 | -0.89% |
| 46 | -0.91% |
| 47 | -0.93% |
| … | … |
Balancing Adjustment
1.21% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.