Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Valley Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Valley Motor Camp
Valid Reviews
100 Valid Reviews
The Maitai Valley Motor Camp experience has a total of 110 reviews. There are 100 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 100 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
34% |
| 9/10 | 6 |
|
6% |
| 8/10 | 29 |
|
29% |
| 7/10 | 12 |
|
12% |
| 6/10 | 8 |
|
8% |
| 5/10 | 2 |
|
2% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
79.10% Average
The raw data average (mean) for all the Maitai Valley Motor Camp valid reviews is 79.10% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 100 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
26% |
| 9/10 | 3 |
|
7% |
| 8/10 | 17 |
|
37% |
| 7/10 | 7 |
|
15% |
| 6/10 | 4 |
|
9% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
7% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Maitai Valley Motor Camp face-to-face reviews is 80.00% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.07%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Petra | 10/10 | 48 days | 100% |
| Jeff Meachen | 10/10 | 109 days | 99% |
| Genevieve | 8/10 | 140 days | 97% |
| Jan Picha | 10/10 | 140 days | 99% |
| Pensioners on tour | 10/10 | 413 days | 90% |
| Morgane | 9/10 | 413 days | 89% |
| Steve | 7/10 | 413 days | 84% |
| Sarah | 3/10 | 444 days | 48% |
| Lorenzo Mattia godoli | 7/10 | 719 days | 66% |
| Meg | 10/10 | 719 days | 71% |
| Lauren | 10/10 | 748 days | 68% |
| Anna | 10/10 | 779 days | 65% |
| Susy5 | 8/10 | 1144 days | 31% |
| Praneeta | 10/10 | 1144 days | 31% |
| ElizabethE | 8/10 | 1144 days | 31% |
| Deb | 8/10 | 1175 days | 29% |
| Jo Reynolds | 10/10 | 1570 days | 9% |
| Chris + dog | 8/10 | 1815 days | 5% |
| Lach | 10/10 | 1843 days | 5% |
| Mel & Kerry | 8/10 | 1843 days | 5% |
| Jay | 10/10 | 1874 days | 5% |
| Jo | 8/10 | 1966 days | 5% |
| Annie.T | 10/10 | 2180 days | 4% |
| Andy Bond | 10/10 | 2602 days | 3% |
| John Netherlands | 10/10 | 2605 days | 3% |
| Jakob Simons | 8/10 | 2666 days | 3% |
| Pete | 7/10 | 2727 days | 3% |
| sally m | 1/10 | 2819 days | 1% |
| Cefa | 10/10 | 2880 days | 3% |
| Michael Gooch | 8/10 | 2939 days | 3% |
| Emma Guthrie | 5/10 | 2968 days | 2% |
| Jacqueline Hawker | 10/10 | 2971 days | 3% |
| Nora Tobies | 6/10 | 3005 days | 2% |
| Merel Wesselink | 8/10 | 3230 days | 2% |
| Freddy Gates | 9/10 | 3252 days | 2% |
| Tereza Kubova | 6/10 | 3285 days | 2% |
| Liz Jarman | 10/10 | 3644 days | 1% |
| Aaron Gunning | 6/10 | 3668 days | 1% |
| Lisa Conradie | 8/10 | 3670 days | 1% |
| Jojo and Jacky | 10/10 | 3745 days | 1% |
| Suzanne Vermeulen | 3/10 | 3762 days | 1% |
| Cameron Trial | 10/10 | 3853 days | 1% |
| Mak Walther | 7/10 | 3996 days | 1% |
| Miriam Burchartz | 9/10 | 3996 days | 1% |
| Blandine Giusti | 8/10 | 3996 days | 1% |
| Lara Jakob | 8/10 | 3997 days | 1% |
| Nicki Rehn | 10/10 | 4030 days | 1% |
| Lorena Galeano | 2/10 | 4035 days | 0% |
| Mandy Suddes | 7/10 | 4065 days | 1% |
| Silvia Hudakova | 5/10 | 4097 days | 0% |
| Lagarde | 8/10 | 4339 days | 0% |
| Stefanie | 8/10 | 4340 days | 0% |
| Julia Schabenberger | 9/10 | 4340 days | 0% |
| Lola | 10/10 | 4340 days | 0% |
| Alisa | 10/10 | 4340 days | 0% |
| Laura | 10/10 | 4340 days | 0% |
| Erik Nestlez | 10/10 | 4355 days | 0% |
| Sanne Meijer | 10/10 | 4355 days | 0% |
| ManuKris | 7/10 | 4400 days | 1% |
| mink smith | 1/10 | 4400 days | 0% |
| Josefina Tassone | 10/10 | 4421 days | 1% |
| arnaud paquet | 6/10 | 4462 days | 1% |
| Jack Brown | 1/10 | 4492 days | 0% |
| TimandJackson Bourke | 10/10 | 4645 days | 1% |
| Peter Cowie | 8/10 | 4707 days | 1% |
| Brendon Furney | 10/10 | 4741 days | 1% |
| Raoul Montestruer | 8/10 | 4741 days | 1% |
| Ken Jones | 10/10 | 4744 days | 1% |
| Jim | 8/10 | 4748 days | 1% |
| Bjorn Hedmark | 7/10 | 4748 days | 1% |
| Christopher Kaiser | 10/10 | 4749 days | 1% |
| Fabian Koitka | 9/10 | 4757 days | 1% |
| Tony Davies | 10/10 | 4796 days | 1% |
| juju | 10/10 | 4827 days | 1% |
| nikbtt | 9/10 | 5071 days | 1% |
| Esthel Julien | 8/10 | 5095 days | 1% |
| Antoine Lacoste | 7/10 | 5095 days | 1% |
| Jens Moller | 8/10 | 5095 days | 1% |
| Maria Charlton | 4/10 | 5095 days | 1% |
| Jacob Vivien | 8/10 | 5095 days | 1% |
| Darina Kvasnicova | 8/10 | 5104 days | 1% |
| Barry Baily | 4/10 | 5115 days | 1% |
| Andre Jean | 7/10 | 5124 days | 1% |
| Powerfamily | 8/10 | 5346 days | 1% |
| Walker | 6/10 | 5440 days | 1% |
| Mike and Diane Baker | 7/10 | 5469 days | 1% |
| Justin Pearce | 8/10 | 5472 days | 1% |
| John Hensman | 8/10 | 5472 days | 1% |
| H Hensen | 6/10 | 5482 days | 1% |
| Zane Vest | 8/10 | 5854 days | 1% |
| Ronja Op | 10/10 | 5857 days | 1% |
| Paul Frew | 4/10 | 5870 days | 1% |
| Hailey & Fin | 10/10 | 5873 days | 1% |
| Jorrit Bust | 6/10 | 5875 days | 1% |
| Jenny Davies | 7/10 | 5933 days | 1% |
| bondd | 7/10 | 6032 days | 1% |
| Arjan Muis | 8/10 | 6169 days | 1% |
| AnjaN | 6/10 | 6174 days | 1% |
| GeraldMcNamora | 8/10 | 6183 days | 1% |
| John B | 8/10 | 6295 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maitai Valley Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.52% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Maitai Valley Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Maitai Valley Motor Camp experience has been adjusted for 25 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 22 | -0.46% |
| 23 | -0.48% |
| 24 | -0.50% |
| 25 | -0.52% |
| 26 | -0.54% |
| 27 | -0.56% |
| 28 | -0.58% |
| … | … |
Balancing Adjustment
1.36% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.