Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Valley Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Valley Motor Camp
Valid Reviews
99 Valid Reviews
The Maitai Valley Motor Camp experience has a total of 108 reviews. There are 99 valid reviews that are included when calculating the ranking score and 9 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 99 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
32% |
| 9/10 | 7 |
|
7% |
| 8/10 | 29 |
|
29% |
| 7/10 | 12 |
|
12% |
| 6/10 | 8 |
|
8% |
| 5/10 | 2 |
|
2% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
78.79% Average
The raw data average (mean) for all the Maitai Valley Motor Camp valid reviews is 78.79% and is based on 99 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 99 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
26% |
| 9/10 | 3 |
|
7% |
| 8/10 | 17 |
|
37% |
| 7/10 | 7 |
|
15% |
| 6/10 | 4 |
|
9% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
7% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Maitai Valley Motor Camp face-to-face reviews is 80.00% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.22%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Genevieve | 8/10 | 42 days | 98% |
| Jan Picha | 10/10 | 42 days | 100% |
| Pensioners on tour | 10/10 | 315 days | 94% |
| Morgane | 9/10 | 315 days | 93% |
| Morgane | 9/10 | 315 days | 93% |
| Steve | 7/10 | 315 days | 88% |
| Sarah | 3/10 | 346 days | 51% |
| Lorenzo Mattia godoli | 7/10 | 621 days | 73% |
| Meg | 10/10 | 621 days | 78% |
| Lauren | 10/10 | 650 days | 76% |
| Anna | 10/10 | 681 days | 74% |
| Susy5 | 8/10 | 1046 days | 39% |
| Praneeta | 10/10 | 1046 days | 40% |
| ElizabethE | 8/10 | 1046 days | 39% |
| Deb | 8/10 | 1077 days | 36% |
| Jo Reynolds | 10/10 | 1472 days | 12% |
| Chris + dog | 8/10 | 1717 days | 6% |
| Lach | 10/10 | 1745 days | 5% |
| Mel & Kerry | 8/10 | 1745 days | 5% |
| Jay | 10/10 | 1776 days | 5% |
| Jo | 8/10 | 1868 days | 5% |
| Annie.T | 10/10 | 2082 days | 4% |
| Andy Bond | 10/10 | 2504 days | 4% |
| John Netherlands | 10/10 | 2507 days | 4% |
| Jakob Simons | 8/10 | 2568 days | 3% |
| Pete | 7/10 | 2628 days | 3% |
| sally m | 1/10 | 2720 days | 1% |
| Cefa | 10/10 | 2782 days | 3% |
| Michael Gooch | 8/10 | 2840 days | 3% |
| Emma Guthrie | 5/10 | 2870 days | 2% |
| Jacqueline Hawker | 10/10 | 2873 days | 3% |
| Nora Tobies | 6/10 | 2907 days | 2% |
| Merel Wesselink | 8/10 | 3131 days | 2% |
| Freddy Gates | 9/10 | 3154 days | 2% |
| Tereza Kubova | 6/10 | 3187 days | 2% |
| Liz Jarman | 10/10 | 3546 days | 2% |
| Aaron Gunning | 6/10 | 3570 days | 1% |
| Lisa Conradie | 8/10 | 3572 days | 2% |
| Jojo and Jacky | 10/10 | 3647 days | 1% |
| Suzanne Vermeulen | 3/10 | 3663 days | 1% |
| Cameron Trial | 10/10 | 3754 days | 1% |
| Mak Walther | 7/10 | 3898 days | 1% |
| Miriam Burchartz | 9/10 | 3898 days | 1% |
| Blandine Giusti | 8/10 | 3898 days | 1% |
| Lara Jakob | 8/10 | 3899 days | 1% |
| Nicki Rehn | 10/10 | 3932 days | 1% |
| Lorena Galeano | 2/10 | 3936 days | 0% |
| Mandy Suddes | 7/10 | 3967 days | 1% |
| Silvia Hudakova | 5/10 | 3998 days | 1% |
| Lagarde | 8/10 | 4241 days | 0% |
| Stefanie | 8/10 | 4242 days | 0% |
| Julia Schabenberger | 9/10 | 4242 days | 0% |
| Lola | 10/10 | 4242 days | 0% |
| Alisa | 10/10 | 4242 days | 0% |
| Laura | 10/10 | 4242 days | 0% |
| Erik Nestlez | 10/10 | 4257 days | 0% |
| Sanne Meijer | 10/10 | 4257 days | 0% |
| ManuKris | 7/10 | 4302 days | 0% |
| mink smith | 1/10 | 4302 days | 0% |
| Josefina Tassone | 10/10 | 4323 days | 0% |
| arnaud paquet | 6/10 | 4364 days | 0% |
| Jack Brown | 1/10 | 4394 days | 0% |
| TimandJackson Bourke | 10/10 | 4546 days | 1% |
| Peter Cowie | 8/10 | 4609 days | 1% |
| Brendon Furney | 10/10 | 4643 days | 1% |
| Raoul Montestruer | 8/10 | 4643 days | 1% |
| Ken Jones | 10/10 | 4646 days | 1% |
| Jim | 8/10 | 4650 days | 1% |
| Bjorn Hedmark | 7/10 | 4650 days | 1% |
| Christopher Kaiser | 10/10 | 4651 days | 1% |
| Fabian Koitka | 9/10 | 4659 days | 1% |
| Tony Davies | 10/10 | 4698 days | 1% |
| juju | 10/10 | 4729 days | 1% |
| nikbtt | 9/10 | 4973 days | 1% |
| Esthel Julien | 8/10 | 4997 days | 1% |
| Antoine Lacoste | 7/10 | 4997 days | 1% |
| Jens Moller | 8/10 | 4997 days | 1% |
| Maria Charlton | 4/10 | 4997 days | 1% |
| Jacob Vivien | 8/10 | 4997 days | 1% |
| Darina Kvasnicova | 8/10 | 5006 days | 1% |
| Barry Baily | 4/10 | 5017 days | 1% |
| Andre Jean | 7/10 | 5026 days | 1% |
| Powerfamily | 8/10 | 5247 days | 1% |
| Walker | 6/10 | 5342 days | 1% |
| Mike and Diane Baker | 7/10 | 5371 days | 1% |
| Justin Pearce | 8/10 | 5374 days | 1% |
| John Hensman | 8/10 | 5374 days | 1% |
| H Hensen | 6/10 | 5384 days | 1% |
| Zane Vest | 8/10 | 5756 days | 1% |
| Ronja Op | 10/10 | 5759 days | 1% |
| Paul Frew | 4/10 | 5772 days | 1% |
| Hailey & Fin | 10/10 | 5775 days | 1% |
| Jorrit Bust | 6/10 | 5777 days | 1% |
| Jenny Davies | 7/10 | 5835 days | 1% |
| bondd | 7/10 | 5933 days | 1% |
| Arjan Muis | 8/10 | 6071 days | 1% |
| AnjaN | 6/10 | 6076 days | 1% |
| GeraldMcNamora | 8/10 | 6085 days | 1% |
| John B | 8/10 | 6197 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maitai Valley Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.40% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 46 days. However the Maitai Valley Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Maitai Valley Motor Camp experience has been adjusted for 20 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 17 | -0.34% |
| 18 | -0.36% |
| 19 | -0.38% |
| 20 | -0.40% |
| 21 | -0.42% |
| 22 | -0.44% |
| 23 | -0.46% |
| … | … |
Balancing Adjustment
1.66% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.