Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Valley Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Valley Motor Camp
Valid Reviews
100 Valid Reviews
The Maitai Valley Motor Camp experience has a total of 110 reviews. There are 100 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 100 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
34% |
| 9/10 | 6 |
|
6% |
| 8/10 | 29 |
|
29% |
| 7/10 | 12 |
|
12% |
| 6/10 | 8 |
|
8% |
| 5/10 | 2 |
|
2% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
79.10% Average
The raw data average (mean) for all the Maitai Valley Motor Camp valid reviews is 79.10% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 100 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
26% |
| 9/10 | 3 |
|
7% |
| 8/10 | 17 |
|
37% |
| 7/10 | 7 |
|
15% |
| 6/10 | 4 |
|
9% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
7% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Maitai Valley Motor Camp face-to-face reviews is 80.00% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.10%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Petra | 10/10 | 75 days | 100% |
| Jeff Meachen | 10/10 | 136 days | 99% |
| Genevieve | 8/10 | 167 days | 97% |
| Jan Picha | 10/10 | 167 days | 99% |
| Pensioners on tour | 10/10 | 440 days | 89% |
| Morgane | 9/10 | 440 days | 88% |
| Steve | 7/10 | 440 days | 83% |
| Sarah | 3/10 | 471 days | 48% |
| Lorenzo Mattia godoli | 7/10 | 746 days | 64% |
| Meg | 10/10 | 746 days | 68% |
| Lauren | 10/10 | 775 days | 66% |
| Anna | 10/10 | 806 days | 63% |
| Susy5 | 8/10 | 1171 days | 29% |
| Praneeta | 10/10 | 1171 days | 29% |
| ElizabethE | 8/10 | 1171 days | 29% |
| Deb | 8/10 | 1202 days | 27% |
| Jo Reynolds | 10/10 | 1597 days | 8% |
| Chris + dog | 8/10 | 1842 days | 5% |
| Lach | 10/10 | 1870 days | 5% |
| Mel & Kerry | 8/10 | 1870 days | 5% |
| Jay | 10/10 | 1901 days | 5% |
| Jo | 8/10 | 1993 days | 5% |
| Annie.T | 10/10 | 2207 days | 4% |
| Andy Bond | 10/10 | 2629 days | 3% |
| John Netherlands | 10/10 | 2632 days | 3% |
| Jakob Simons | 8/10 | 2693 days | 3% |
| Pete | 7/10 | 2754 days | 3% |
| sally m | 1/10 | 2846 days | 1% |
| Cefa | 10/10 | 2907 days | 3% |
| Michael Gooch | 8/10 | 2966 days | 3% |
| Emma Guthrie | 5/10 | 2995 days | 2% |
| Jacqueline Hawker | 10/10 | 2998 days | 3% |
| Nora Tobies | 6/10 | 3032 days | 2% |
| Merel Wesselink | 8/10 | 3257 days | 2% |
| Freddy Gates | 9/10 | 3279 days | 2% |
| Tereza Kubova | 6/10 | 3312 days | 2% |
| Liz Jarman | 10/10 | 3671 days | 1% |
| Aaron Gunning | 6/10 | 3695 days | 1% |
| Lisa Conradie | 8/10 | 3697 days | 1% |
| Jojo and Jacky | 10/10 | 3772 days | 1% |
| Suzanne Vermeulen | 3/10 | 3789 days | 1% |
| Cameron Trial | 10/10 | 3880 days | 1% |
| Mak Walther | 7/10 | 4023 days | 1% |
| Miriam Burchartz | 9/10 | 4023 days | 1% |
| Blandine Giusti | 8/10 | 4023 days | 1% |
| Lara Jakob | 8/10 | 4024 days | 1% |
| Nicki Rehn | 10/10 | 4057 days | 1% |
| Lorena Galeano | 2/10 | 4062 days | 0% |
| Mandy Suddes | 7/10 | 4092 days | 1% |
| Silvia Hudakova | 5/10 | 4124 days | 0% |
| Lagarde | 8/10 | 4366 days | 0% |
| Stefanie | 8/10 | 4367 days | 0% |
| Julia Schabenberger | 9/10 | 4367 days | 0% |
| Lola | 10/10 | 4367 days | 0% |
| Alisa | 10/10 | 4367 days | 0% |
| Laura | 10/10 | 4367 days | 0% |
| Erik Nestlez | 10/10 | 4382 days | 1% |
| Sanne Meijer | 10/10 | 4382 days | 1% |
| ManuKris | 7/10 | 4427 days | 1% |
| mink smith | 1/10 | 4427 days | 0% |
| Josefina Tassone | 10/10 | 4448 days | 1% |
| arnaud paquet | 6/10 | 4489 days | 1% |
| Jack Brown | 1/10 | 4519 days | 0% |
| TimandJackson Bourke | 10/10 | 4672 days | 1% |
| Peter Cowie | 8/10 | 4734 days | 1% |
| Brendon Furney | 10/10 | 4768 days | 1% |
| Raoul Montestruer | 8/10 | 4768 days | 1% |
| Ken Jones | 10/10 | 4771 days | 1% |
| Jim | 8/10 | 4775 days | 1% |
| Bjorn Hedmark | 7/10 | 4775 days | 1% |
| Christopher Kaiser | 10/10 | 4776 days | 1% |
| Fabian Koitka | 9/10 | 4784 days | 1% |
| Tony Davies | 10/10 | 4823 days | 1% |
| juju | 10/10 | 4854 days | 1% |
| nikbtt | 9/10 | 5098 days | 1% |
| Esthel Julien | 8/10 | 5122 days | 1% |
| Antoine Lacoste | 7/10 | 5122 days | 1% |
| Jens Moller | 8/10 | 5122 days | 1% |
| Maria Charlton | 4/10 | 5122 days | 1% |
| Jacob Vivien | 8/10 | 5122 days | 1% |
| Darina Kvasnicova | 8/10 | 5131 days | 1% |
| Barry Baily | 4/10 | 5142 days | 1% |
| Andre Jean | 7/10 | 5151 days | 1% |
| Powerfamily | 8/10 | 5373 days | 1% |
| Walker | 6/10 | 5467 days | 1% |
| Mike and Diane Baker | 7/10 | 5496 days | 1% |
| Justin Pearce | 8/10 | 5499 days | 1% |
| John Hensman | 8/10 | 5499 days | 1% |
| H Hensen | 6/10 | 5509 days | 1% |
| Zane Vest | 8/10 | 5881 days | 1% |
| Ronja Op | 10/10 | 5884 days | 1% |
| Paul Frew | 4/10 | 5897 days | 1% |
| Hailey & Fin | 10/10 | 5900 days | 1% |
| Jorrit Bust | 6/10 | 5902 days | 1% |
| Jenny Davies | 7/10 | 5960 days | 1% |
| bondd | 7/10 | 6059 days | 1% |
| Arjan Muis | 8/10 | 6196 days | 1% |
| AnjaN | 6/10 | 6201 days | 1% |
| GeraldMcNamora | 8/10 | 6210 days | 1% |
| John B | 8/10 | 6322 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maitai Valley Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.03% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Maitai Valley Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Maitai Valley Motor Camp experience has been adjusted for 52 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 49 | -0.97% |
| 50 | -0.99% |
| 51 | -1.01% |
| 52 | -1.03% |
| 53 | -1.05% |
| 54 | -1.07% |
| 55 | -1.09% |
| … | … |
Balancing Adjustment
1.44% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.