Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Valley Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Valley Motor Camp
Valid Reviews
100 Valid Reviews
The Maitai Valley Motor Camp experience has a total of 110 reviews. There are 100 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 100 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
34% |
| 9/10 | 6 |
|
6% |
| 8/10 | 29 |
|
29% |
| 7/10 | 12 |
|
12% |
| 6/10 | 8 |
|
8% |
| 5/10 | 2 |
|
2% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
79.10% Average
The raw data average (mean) for all the Maitai Valley Motor Camp valid reviews is 79.10% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 100 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
26% |
| 9/10 | 3 |
|
7% |
| 8/10 | 17 |
|
37% |
| 7/10 | 7 |
|
15% |
| 6/10 | 4 |
|
9% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
7% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Maitai Valley Motor Camp face-to-face reviews is 80.00% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Petra | 10/10 | 150 days | 100% |
| Jeff Meachen | 10/10 | 211 days | 99% |
| Genevieve | 8/10 | 242 days | 96% |
| Jan Picha | 10/10 | 242 days | 98% |
| Pensioners on tour | 10/10 | 515 days | 86% |
| Morgane | 9/10 | 515 days | 85% |
| Steve | 7/10 | 515 days | 80% |
| Sarah | 3/10 | 546 days | 46% |
| Lorenzo Mattia godoli | 7/10 | 821 days | 58% |
| Meg | 10/10 | 821 days | 62% |
| Lauren | 10/10 | 850 days | 59% |
| Anna | 10/10 | 881 days | 56% |
| Susy5 | 8/10 | 1246 days | 24% |
| Praneeta | 10/10 | 1246 days | 24% |
| ElizabethE | 8/10 | 1246 days | 24% |
| Deb | 8/10 | 1277 days | 22% |
| Jo Reynolds | 10/10 | 1672 days | 6% |
| Chris + dog | 8/10 | 1917 days | 5% |
| Lach | 10/10 | 1945 days | 5% |
| Mel & Kerry | 8/10 | 1945 days | 5% |
| Jay | 10/10 | 1976 days | 5% |
| Jo | 8/10 | 2068 days | 4% |
| Annie.T | 10/10 | 2282 days | 4% |
| Andy Bond | 10/10 | 2704 days | 3% |
| John Netherlands | 10/10 | 2707 days | 3% |
| Jakob Simons | 8/10 | 2768 days | 3% |
| Pete | 7/10 | 2828 days | 3% |
| sally m | 1/10 | 2920 days | 1% |
| Cefa | 10/10 | 2982 days | 3% |
| Michael Gooch | 8/10 | 3040 days | 2% |
| Emma Guthrie | 5/10 | 3070 days | 2% |
| Jacqueline Hawker | 10/10 | 3073 days | 2% |
| Nora Tobies | 6/10 | 3107 days | 2% |
| Merel Wesselink | 8/10 | 3331 days | 2% |
| Freddy Gates | 9/10 | 3354 days | 2% |
| Tereza Kubova | 6/10 | 3387 days | 1% |
| Liz Jarman | 10/10 | 3746 days | 1% |
| Aaron Gunning | 6/10 | 3770 days | 1% |
| Lisa Conradie | 8/10 | 3772 days | 1% |
| Jojo and Jacky | 10/10 | 3847 days | 1% |
| Suzanne Vermeulen | 3/10 | 3863 days | 0% |
| Cameron Trial | 10/10 | 3954 days | 1% |
| Mak Walther | 7/10 | 4098 days | 0% |
| Miriam Burchartz | 9/10 | 4098 days | 0% |
| Blandine Giusti | 8/10 | 4098 days | 0% |
| Lara Jakob | 8/10 | 4099 days | 0% |
| Nicki Rehn | 10/10 | 4132 days | 0% |
| Lorena Galeano | 2/10 | 4136 days | 0% |
| Mandy Suddes | 7/10 | 4167 days | 0% |
| Silvia Hudakova | 5/10 | 4198 days | 0% |
| Lagarde | 8/10 | 4441 days | 1% |
| Stefanie | 8/10 | 4442 days | 1% |
| Julia Schabenberger | 9/10 | 4442 days | 1% |
| Lola | 10/10 | 4442 days | 1% |
| Alisa | 10/10 | 4442 days | 1% |
| Laura | 10/10 | 4442 days | 1% |
| Erik Nestlez | 10/10 | 4457 days | 1% |
| Sanne Meijer | 10/10 | 4457 days | 1% |
| ManuKris | 7/10 | 4502 days | 1% |
| mink smith | 1/10 | 4502 days | 0% |
| Josefina Tassone | 10/10 | 4523 days | 1% |
| arnaud paquet | 6/10 | 4564 days | 1% |
| Jack Brown | 1/10 | 4594 days | 0% |
| TimandJackson Bourke | 10/10 | 4746 days | 1% |
| Peter Cowie | 8/10 | 4809 days | 1% |
| Brendon Furney | 10/10 | 4843 days | 1% |
| Raoul Montestruer | 8/10 | 4843 days | 1% |
| Ken Jones | 10/10 | 4846 days | 1% |
| Jim | 8/10 | 4850 days | 1% |
| Bjorn Hedmark | 7/10 | 4850 days | 1% |
| Christopher Kaiser | 10/10 | 4851 days | 1% |
| Fabian Koitka | 9/10 | 4859 days | 1% |
| Tony Davies | 10/10 | 4898 days | 1% |
| juju | 10/10 | 4929 days | 1% |
| nikbtt | 9/10 | 5173 days | 1% |
| Esthel Julien | 8/10 | 5197 days | 1% |
| Antoine Lacoste | 7/10 | 5197 days | 1% |
| Jens Moller | 8/10 | 5197 days | 1% |
| Maria Charlton | 4/10 | 5197 days | 0% |
| Jacob Vivien | 8/10 | 5197 days | 1% |
| Darina Kvasnicova | 8/10 | 5206 days | 1% |
| Barry Baily | 4/10 | 5217 days | 0% |
| Andre Jean | 7/10 | 5226 days | 1% |
| Powerfamily | 8/10 | 5447 days | 1% |
| Walker | 6/10 | 5542 days | 1% |
| Mike and Diane Baker | 7/10 | 5571 days | 1% |
| Justin Pearce | 8/10 | 5574 days | 1% |
| John Hensman | 8/10 | 5574 days | 1% |
| H Hensen | 6/10 | 5584 days | 1% |
| Zane Vest | 8/10 | 5956 days | 1% |
| Ronja Op | 10/10 | 5959 days | 1% |
| Paul Frew | 4/10 | 5972 days | 0% |
| Hailey & Fin | 10/10 | 5975 days | 1% |
| Jorrit Bust | 6/10 | 5977 days | 1% |
| Jenny Davies | 7/10 | 6035 days | 1% |
| bondd | 7/10 | 6133 days | 1% |
| Arjan Muis | 8/10 | 6271 days | 1% |
| AnjaN | 6/10 | 6276 days | 1% |
| GeraldMcNamora | 8/10 | 6285 days | 1% |
| John B | 8/10 | 6397 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maitai Valley Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.57% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 104 days. However the Maitai Valley Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Maitai Valley Motor Camp experience has been adjusted for 126 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 123 | -1.53% |
| 124 | -1.54% |
| 125 | -1.56% |
| 126 | -1.57% |
| 127 | -1.58% |
| 128 | -1.59% |
| 129 | -1.61% |
| … | … |
Balancing Adjustment
1.52% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.