Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Valley Motor Camp.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maitai Valley Motor Camp

Valid Reviews

92 Valid Reviews

The Maitai Valley Motor Camp experience has a total of 99 reviews. There are 92 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 92 valid reviews:

Rating Count Percentage
10/10 30
33%
9/10 5
5%
8/10 28
30%
7/10 11
12%
6/10 8
9%
5/10 2
2%
4/10 3
3%
3/10 1
1%
2/10 1
1%
1/10 3
3%

78.70% Average

The raw data average (mean) for all the Maitai Valley Motor Camp valid reviews is 78.70% and is based on 92 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

46 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 92 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 46 face-to-face reviews:

Rating Count Percentage
10/10 12
26%
9/10 3
7%
8/10 17
37%
7/10 7
15%
6/10 4
9%
5/10 0
0%
4/10 3
7%
3/10 0
0%
2/10 0
0%
1/10 0
0%

80.00% Average

The raw data average (mean) for all the Maitai Valley Motor Camp face-to-face reviews is 80.00% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.65%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Lorenzo Mattia godoli 7/10 250 days 93%
Meg 10/10 250 days 100%
Lauren 10/10 279 days 99%
Anna 10/10 310 days 98%
Susy5 8/10 675 days 75%
Praneeta 10/10 675 days 77%
ElizabethE 8/10 675 days 75%
Deb 8/10 706 days 73%
Jo Reynolds 10/10 1101 days 36%
Chris + dog 8/10 1346 days 18%
Lach 10/10 1374 days 17%
Mel & Kerry 8/10 1374 days 17%
Jay 10/10 1405 days 16%
Jo 8/10 1497 days 11%
Annie.T 10/10 1711 days 6%
Andy Bond 10/10 2133 days 5%
John Netherlands 10/10 2136 days 5%
Jakob Simons 8/10 2197 days 4%
Pete 7/10 2258 days 4%
sally m 1/10 2350 days 2%
Cefa 10/10 2411 days 4%
Michael Gooch 8/10 2469 days 4%
Emma Guthrie 5/10 2499 days 3%
Jacqueline Hawker 10/10 2502 days 4%
Nora Tobies 6/10 2536 days 3%
Merel Wesselink 8/10 2761 days 3%
Freddy Gates 9/10 2783 days 3%
Tereza Kubova 6/10 2816 days 3%
Liz Jarman 10/10 3175 days 2%
Aaron Gunning 6/10 3199 days 2%
Lisa Conradie 8/10 3201 days 2%
Jojo and Jacky 10/10 3276 days 2%
Suzanne Vermeulen 3/10 3292 days 1%
Cameron Trial 10/10 3384 days 2%
Mak Walther 7/10 3527 days 2%
Miriam Burchartz 9/10 3527 days 2%
Blandine Giusti 8/10 3527 days 2%
Lara Jakob 8/10 3528 days 2%
Nicki Rehn 10/10 3561 days 2%
Lorena Galeano 2/10 3565 days 1%
Mandy Suddes 7/10 3596 days 1%
Silvia Hudakova 5/10 3627 days 1%
Lagarde 8/10 3870 days 1%
Stefanie 8/10 3871 days 1%
Julia Schabenberger 9/10 3871 days 1%
Lola 10/10 3871 days 1%
Alisa 10/10 3871 days 1%
Laura 10/10 3871 days 1%
Erik Nestlez 10/10 3886 days 1%
Sanne Meijer 10/10 3886 days 1%
ManuKris 7/10 3931 days 1%
mink smith 1/10 3931 days 0%
Josefina Tassone 10/10 3952 days 1%
arnaud paquet 6/10 3993 days 1%
Jack Brown 1/10 4023 days 0%
TimandJackson Bourke 10/10 4176 days 0%
Peter Cowie 8/10 4238 days 0%
Brendon Furney 10/10 4272 days 0%
Raoul Montestruer 8/10 4272 days 0%
Ken Jones 10/10 4275 days 0%
Jim 8/10 4279 days 0%
Bjorn Hedmark 7/10 4279 days 0%
Christopher Kaiser 10/10 4280 days 0%
Fabian Koitka 9/10 4288 days 0%
Tony Davies 10/10 4327 days 0%
juju 10/10 4358 days 0%
nikbtt 9/10 4602 days 1%
Esthel Julien 8/10 4626 days 1%
Antoine Lacoste 7/10 4626 days 1%
Jens Moller 8/10 4626 days 1%
Maria Charlton 4/10 4626 days 1%
Jacob Vivien 8/10 4626 days 1%
Darina Kvasnicova 8/10 4635 days 1%
Barry Baily 4/10 4646 days 1%
Andre Jean 7/10 4655 days 1%
Powerfamily 8/10 4877 days 1%
Walker 6/10 4971 days 1%
Mike and Diane Baker 7/10 5000 days 1%
Justin Pearce 8/10 5003 days 1%
John Hensman 8/10 5003 days 1%
H Hensen 6/10 5013 days 1%
Zane Vest 8/10 5385 days 1%
Ronja Op 10/10 5388 days 1%
Paul Frew 4/10 5401 days 1%
Hailey & Fin 10/10 5404 days 1%
Jorrit Bust 6/10 5406 days 1%
Jenny Davies 7/10 5464 days 1%
bondd 7/10 5563 days 1%
Arjan Muis 8/10 5700 days 1%
AnjaN 6/10 5705 days 1%
GeraldMcNamora 8/10 5714 days 1%
John B 8/10 5826 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maitai Valley Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.93% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Maitai Valley Motor Camp experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maitai Valley Motor Camp experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.87%
198 -3.89%
199 -3.91%
200 -3.93%
201 -3.95%
202 -3.97%
203 -3.99%

Balancing Adjustment

1.88% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.