Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Valley Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Valley Motor Camp
Valid Reviews
100 Valid Reviews
The Maitai Valley Motor Camp experience has a total of 110 reviews. There are 100 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 100 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
34% |
| 9/10 | 6 |
|
6% |
| 8/10 | 29 |
|
29% |
| 7/10 | 12 |
|
12% |
| 6/10 | 8 |
|
8% |
| 5/10 | 2 |
|
2% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
79.10% Average
The raw data average (mean) for all the Maitai Valley Motor Camp valid reviews is 79.10% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 100 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
26% |
| 9/10 | 3 |
|
7% |
| 8/10 | 17 |
|
37% |
| 7/10 | 7 |
|
15% |
| 6/10 | 4 |
|
9% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
7% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Maitai Valley Motor Camp face-to-face reviews is 80.00% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.18%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Petra | 10/10 | 170 days | 100% |
| Jeff Meachen | 10/10 | 231 days | 99% |
| Genevieve | 8/10 | 262 days | 96% |
| Jan Picha | 10/10 | 262 days | 98% |
| Pensioners on tour | 10/10 | 535 days | 85% |
| Morgane | 9/10 | 535 days | 84% |
| Steve | 7/10 | 535 days | 79% |
| Sarah | 3/10 | 566 days | 45% |
| Lorenzo Mattia godoli | 7/10 | 841 days | 56% |
| Meg | 10/10 | 841 days | 61% |
| Lauren | 10/10 | 870 days | 58% |
| Anna | 10/10 | 901 days | 54% |
| Susy5 | 8/10 | 1266 days | 23% |
| Praneeta | 10/10 | 1266 days | 23% |
| ElizabethE | 8/10 | 1266 days | 23% |
| Deb | 8/10 | 1297 days | 21% |
| Jo Reynolds | 10/10 | 1692 days | 6% |
| Chris + dog | 8/10 | 1937 days | 5% |
| Lach | 10/10 | 1965 days | 5% |
| Mel & Kerry | 8/10 | 1965 days | 5% |
| Jay | 10/10 | 1996 days | 5% |
| Jo | 8/10 | 2088 days | 4% |
| Annie.T | 10/10 | 2302 days | 4% |
| Andy Bond | 10/10 | 2724 days | 3% |
| John Netherlands | 10/10 | 2727 days | 3% |
| Jakob Simons | 8/10 | 2788 days | 3% |
| Pete | 7/10 | 2849 days | 3% |
| sally m | 1/10 | 2941 days | 1% |
| Cefa | 10/10 | 3002 days | 3% |
| Michael Gooch | 8/10 | 3061 days | 2% |
| Emma Guthrie | 5/10 | 3090 days | 2% |
| Jacqueline Hawker | 10/10 | 3093 days | 2% |
| Nora Tobies | 6/10 | 3127 days | 2% |
| Merel Wesselink | 8/10 | 3352 days | 2% |
| Freddy Gates | 9/10 | 3374 days | 2% |
| Tereza Kubova | 6/10 | 3407 days | 1% |
| Liz Jarman | 10/10 | 3766 days | 1% |
| Aaron Gunning | 6/10 | 3790 days | 1% |
| Lisa Conradie | 8/10 | 3792 days | 1% |
| Jojo and Jacky | 10/10 | 3867 days | 1% |
| Suzanne Vermeulen | 3/10 | 3884 days | 0% |
| Cameron Trial | 10/10 | 3975 days | 1% |
| Mak Walther | 7/10 | 4118 days | 0% |
| Miriam Burchartz | 9/10 | 4118 days | 0% |
| Blandine Giusti | 8/10 | 4118 days | 0% |
| Lara Jakob | 8/10 | 4119 days | 0% |
| Nicki Rehn | 10/10 | 4152 days | 0% |
| Lorena Galeano | 2/10 | 4157 days | 0% |
| Mandy Suddes | 7/10 | 4187 days | 0% |
| Silvia Hudakova | 5/10 | 4219 days | 0% |
| Lagarde | 8/10 | 4461 days | 1% |
| Stefanie | 8/10 | 4462 days | 1% |
| Julia Schabenberger | 9/10 | 4462 days | 1% |
| Lola | 10/10 | 4462 days | 1% |
| Alisa | 10/10 | 4462 days | 1% |
| Laura | 10/10 | 4462 days | 1% |
| Erik Nestlez | 10/10 | 4477 days | 1% |
| Sanne Meijer | 10/10 | 4477 days | 1% |
| ManuKris | 7/10 | 4522 days | 1% |
| mink smith | 1/10 | 4522 days | 0% |
| Josefina Tassone | 10/10 | 4543 days | 1% |
| arnaud paquet | 6/10 | 4584 days | 1% |
| Jack Brown | 1/10 | 4614 days | 0% |
| TimandJackson Bourke | 10/10 | 4767 days | 1% |
| Peter Cowie | 8/10 | 4829 days | 1% |
| Brendon Furney | 10/10 | 4863 days | 1% |
| Raoul Montestruer | 8/10 | 4863 days | 1% |
| Ken Jones | 10/10 | 4866 days | 1% |
| Jim | 8/10 | 4870 days | 1% |
| Bjorn Hedmark | 7/10 | 4870 days | 1% |
| Christopher Kaiser | 10/10 | 4871 days | 1% |
| Fabian Koitka | 9/10 | 4879 days | 1% |
| Tony Davies | 10/10 | 4918 days | 1% |
| juju | 10/10 | 4949 days | 1% |
| nikbtt | 9/10 | 5193 days | 1% |
| Esthel Julien | 8/10 | 5217 days | 1% |
| Antoine Lacoste | 7/10 | 5217 days | 1% |
| Jens Moller | 8/10 | 5217 days | 1% |
| Maria Charlton | 4/10 | 5217 days | 0% |
| Jacob Vivien | 8/10 | 5217 days | 1% |
| Darina Kvasnicova | 8/10 | 5226 days | 1% |
| Barry Baily | 4/10 | 5237 days | 0% |
| Andre Jean | 7/10 | 5246 days | 1% |
| Powerfamily | 8/10 | 5468 days | 1% |
| Walker | 6/10 | 5562 days | 1% |
| Mike and Diane Baker | 7/10 | 5591 days | 1% |
| Justin Pearce | 8/10 | 5594 days | 1% |
| John Hensman | 8/10 | 5594 days | 1% |
| H Hensen | 6/10 | 5604 days | 1% |
| Zane Vest | 8/10 | 5976 days | 1% |
| Ronja Op | 10/10 | 5979 days | 1% |
| Paul Frew | 4/10 | 5992 days | 0% |
| Hailey & Fin | 10/10 | 5995 days | 1% |
| Jorrit Bust | 6/10 | 5997 days | 1% |
| Jenny Davies | 7/10 | 6055 days | 1% |
| bondd | 7/10 | 6154 days | 1% |
| Arjan Muis | 8/10 | 6291 days | 1% |
| AnjaN | 6/10 | 6296 days | 1% |
| GeraldMcNamora | 8/10 | 6305 days | 1% |
| John B | 8/10 | 6417 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maitai Valley Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.58% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 118 days. However the Maitai Valley Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Maitai Valley Motor Camp experience has been adjusted for 147 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 144 | -1.55% |
| 145 | -1.56% |
| 146 | -1.57% |
| 147 | -1.58% |
| 148 | -1.59% |
| 149 | -1.60% |
| 150 | -1.61% |
| … | … |
Balancing Adjustment
1.52% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.