Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Smiths Farm Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Smiths Farm Holiday Park

Valid Reviews

109 Valid Reviews

The Smiths Farm Holiday Park experience has a total of 110 reviews. There are 109 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 109 valid reviews:

Rating Count Percentage
10/10 73
67%
9/10 26
24%
8/10 8
7%
7/10 1
1%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.41% Average

The raw data average (mean) for all the Smiths Farm Holiday Park valid reviews is 95.41% and is based on 109 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

29 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 109 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 29 face-to-face reviews:

Rating Count Percentage
10/10 13
45%
9/10 11
38%
8/10 5
17%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.76% Average

The raw data average (mean) for all the Smiths Farm Holiday Park face-to-face reviews is 92.76% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.87%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Anonymous 10/10 21 days 99.93 100%
Nia 9/10 112 days 98.01 98%
Maeike 9/10 143 days 96.76 97%
Maika Laura 10/10 143 days 96.76 97%
Axel & Sabine 10/10 143 days 96.76 97%
Michael 10/10 171 days 95.37 95%
Simone Maccagnan 10/10 202 days 93.53 93%
Beate 9/10 202 days 93.53 93%
Jonas and Lottie 10/10 233 days 91.4 91%
Anita 9/10 233 days 91.4 91%
Lance 10/10 263 days 89.04 89%
Julia Thompson 10/10 263 days 89.04 89%
Brett See 10/10 294 days 86.3 86%
Grizzly Girl 9/10 294 days 86.3 86%
kael Matthews 9/10 294 days 86.3 86%
Kimberly 10/10 324 days 83.37 83%
Jenna webber 9/10 324 days 83.37 83%
Karina 10/10 508 days 59.11 59%
Alde 10/10 508 days 59.11 59%
The Weathersons 9/10 521 days true 68.38 68%
Tina Elsdon 10/10 566 days 49.34 49%
Joanna du Toit 9/10 597 days 44.3 43%
Nel Warnaar 10/10 603 days 43.36 42%
Nigel Chapman 10/10 627 days 39.71 39%
Craig Cini 10/10 692 days 30.74 30%
Daniel Unkel 10/10 741 days 24.86 24%
Eric Adelman 10/10 788 days 19.93 19%
Jo Clarke 8/10 829 days 16.21 15%
Jason Morehouse 10/10 872 days 12.88 12%
Alan Brown 5/10 901 days 10.96 10%
Matthias Wohlgemuth 7/10 915 days 10.13 9%
Leilani Lemusu-Read 10/10 931 days 9.26 8%
Kathrin Weigl 10/10 949 days 8.38 7%
Yachar Tajamady 10/10 990 days 6.75 5%
Tina Brill 10/10 1023 days 5.82 4%
Robert Ciarrocchi 10/10 1091 days 5.0 4%
Courtney 10/10 1116 days 4.97 3%
Cullen Wiginton 10/10 1158 days 4.91 3%
Alan Honey 9/10 1188 days 4.87 3%
Shaun Burns 10/10 1196 days 4.86 3%
Etienne Boeziek 10/10 1200 days 4.86 3%
Julia Clark 9/10 1224 days 4.82 3%
Sandra Kruse 10/10 1226 days 4.82 3%
Victoria Lee 10/10 1306 days 4.71 3%
Max Brunner 10/10 1321 days 4.69 3%
Hanna from Germany 10/10 1333 days 4.67 3%
Sarah Gurney 10/10 1358 days 4.64 3%
Ron Web 10/10 1358 days 4.64 3%
Claudius How 10/10 1359 days 4.64 3%
Jayne Lewis 10/10 1359 days 4.64 3%
Jade Duncan 10/10 1377 days 4.61 3%
Steve Warren 10/10 1388 days 4.6 3%
Megan 10/10 1419 days 4.56 3%
Nicolas Justin 10/10 1594 days true 5.18 4%
Julia 10/10 1603 days 4.3 3%
John Wray 10/10 1631 days 4.27 3%
Constantin D 10/10 1644 days 4.25 3%
Jonathan Arndt 10/10 1645 days 4.25 3%
Virpi Andersson 10/10 1662 days 4.22 3%
Dieter Schmees 9/10 1675 days true 5.05 4%
Manuela 10/10 1690 days true 5.02 4%
Dieter & Lydia Schmees 9/10 1693 days 4.18 3%
Bert Snel 10/10 1693 days 4.18 3%
oren schnabel 10/10 1693 days 4.18 3%
SUE COLEMAN 9/10 1693 days 4.18 3%
Astrid Egesten 9/10 1701 days true 5.0 4%
Gianpiero Rodari 9/10 1723 days 4.14 3%
sahni 9/10 1908 days 3.89 2%
Jan Legein 10/10 1946 days true 4.6 3%
Josefin Lind 9/10 1948 days true 4.6 3%
Herman Holmgist 9/10 1948 days true 4.6 3%
Leeann Newton 9/10 1995 days true 4.52 3%
Andrew Young 10/10 1997 days 3.76 2%
GN100 9/10 1997 days 3.76 2%
Michael Turek 10/10 2028 days 3.72 2%
Linda Morey 10/10 2028 days 3.72 2%
Eric and Nienke 8/10 2059 days 3.68 2%
Julian Kemp 10/10 2089 days 3.64 2%
Steve Warren 10/10 2120 days 3.6 2%
PaulMacca 10/10 2212 days 3.47 2%
AoP 10/10 2334 days 3.3 2%
Penny Compton 10/10 2334 days 3.3 2%
Julian Roots 8/10 2334 days 3.3 2%
Helen and Ogi 10/10 2347 days true 3.94 2%
Lis Bon 10/10 2362 days 3.26 2%
Pahlfamily 10/10 2393 days 3.22 2%
Joroen Borkert 9/10 2411 days true 3.84 2%
Johannes OBerlin 10/10 2696 days true 3.37 2%
Shavill 10/10 2699 days 2.8 1%
Michael Stoll 10/10 2709 days true 3.35 2%
E Smudde 8/10 2712 days true 3.34 2%
RhysWendy 10/10 2759 days 2.72 1%
Ken Jones 9/10 3040 days true 2.8 1%
Steve Waterhouse 8/10 3050 days true 2.79 1%
Jan Visser 8/10 3065 days true 2.76 1%
Victoria Purver 10/10 3068 days true 2.76 1%
Andrew Koster 9/10 3078 days true 2.74 1%
Emma Edis-Bates 9/10 3081 days true 2.74 1%
rhubarbsky 10/10 3155 days 2.18 1%
krisevelyn 9/10 3369 days true 2.26 1%
Caitriona Doyle 10/10 3452 days true 2.13 1%
Hanz 10/10 3454 days true 2.12 1%
Linley Faulkner 10/10 3458 days 1.76 0%
EA Anders 10/10 3475 days true 2.09 1%
Family van Hessem 8/10 3478 days true 2.08 1%
Anna 10/10 3528 days true 2.0 0%
Jessica Clarisse 10/10 3532 days true 1.99 0%
Christine Suess 10/10 3532 days true 1.99 0%
LindaV 8/10 3798 days true 1.56 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Smiths Farm Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.14% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Smiths Farm Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Smiths Farm Holiday Park experience has been adjusted for 7 days. Adjustments are according to the following table.

Days Adjustment
4 -0.08%
5 -0.10%
6 -0.12%
7 -0.14%
8 -0.16%
9 -0.18%
10 -0.20%

Final Ranking Score

96%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.