Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Smiths Farm Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Smiths Farm Holiday Park

Valid Reviews

110 Valid Reviews

The Smiths Farm Holiday Park experience has a total of 111 reviews. There are 110 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 110 valid reviews:

Rating Count Percentage
10/10 74
67%
9/10 26
24%
8/10 8
7%
7/10 1
1%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.45% Average

The raw data average (mean) for all the Smiths Farm Holiday Park valid reviews is 95.45% and is based on 110 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

29 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 110 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 29 face-to-face reviews:

Rating Count Percentage
10/10 13
45%
9/10 11
38%
8/10 5
17%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.76% Average

The raw data average (mean) for all the Smiths Farm Holiday Park face-to-face reviews is 92.76% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

96.21%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Anonymous 10/10 51 days 99.59 100%
Anonymous 10/10 82 days 98.93 99%
Nia 9/10 173 days 95.26 96%
Maeike 9/10 204 days 93.41 94%
Maika Laura 10/10 204 days 93.41 94%
Axel & Sabine 10/10 204 days 93.41 94%
Michael 10/10 232 days 91.47 92%
Simone Maccagnan 10/10 263 days 89.04 89%
Beate 9/10 263 days 89.04 89%
Jonas and Lottie 10/10 294 days 86.3 87%
Anita 9/10 294 days 86.3 87%
Lance 10/10 324 days 83.37 84%
Julia Thompson 10/10 324 days 83.37 84%
Brett See 10/10 355 days 80.03 80%
Grizzly Girl 9/10 355 days 80.03 80%
kael Matthews 9/10 355 days 80.03 80%
Kimberly 10/10 385 days 76.51 77%
Jenna webber 9/10 385 days 76.51 77%
Karina 10/10 569 days 48.84 49%
Alde 10/10 569 days 48.84 49%
The Weathersons 9/10 582 days true 46.7 47%
Tina Elsdon 10/10 627 days 39.71 40%
Joanna du Toit 9/10 658 days 35.26 35%
Nel Warnaar 10/10 664 days 34.44 34%
Nigel Chapman 10/10 688 days 31.25 31%
Craig Cini 10/10 753 days 23.53 23%
Daniel Unkel 10/10 802 days 18.6 18%
Eric Adelman 10/10 849 days 14.59 14%
Jo Clarke 8/10 890 days 11.08 11%
Jason Morehouse 10/10 933 days 9.16 9%
Alan Brown 5/10 962 days 6.32 6%
Matthias Wohlgemuth 7/10 976 days 6.59 6%
Leilani Lemusu-Read 10/10 992 days 6.68 6%
Kathrin Weigl 10/10 1010 days 6.14 6%
Yachar Tajamady 10/10 1051 days 5.31 5%
Tina Brill 10/10 1084 days 5.02 5%
Robert Ciarrocchi 10/10 1152 days 4.9 5%
Courtney 10/10 1177 days 4.86 5%
Cullen Wiginton 10/10 1219 days 4.79 5%
Alan Honey 9/10 1249 days 4.74 5%
Shaun Burns 10/10 1257 days 4.72 4%
Etienne Boeziek 10/10 1261 days 4.72 4%
Julia Clark 9/10 1285 days 4.67 4%
Sandra Kruse 10/10 1287 days 4.67 4%
Victoria Lee 10/10 1367 days 4.53 4%
Max Brunner 10/10 1382 days 4.51 4%
Hanna from Germany 10/10 1394 days 4.49 4%
Sarah Gurney 10/10 1419 days 4.45 4%
Ron Web 10/10 1419 days 4.45 4%
Claudius How 10/10 1420 days 4.44 4%
Jayne Lewis 10/10 1420 days 4.44 4%
Jade Duncan 10/10 1438 days 4.41 4%
Steve Warren 10/10 1449 days 4.39 4%
Megan 10/10 1480 days 4.34 4%
Nicolas Justin 10/10 1655 days true 4.04 4%
Julia 10/10 1664 days 4.03 4%
John Wray 10/10 1692 days 3.98 4%
Constantin D 10/10 1705 days 3.96 4%
Jonathan Arndt 10/10 1706 days 3.95 4%
Virpi Andersson 10/10 1723 days 3.92 4%
Dieter Schmees 9/10 1736 days true 3.9 4%
Manuela 10/10 1751 days true 3.88 4%
Dieter & Lydia Schmees 9/10 1754 days 3.87 4%
Bert Snel 10/10 1754 days 3.87 4%
oren schnabel 10/10 1754 days 3.87 4%
SUE COLEMAN 9/10 1754 days 3.87 4%
Astrid Egesten 9/10 1762 days true 3.86 4%
Gianpiero Rodari 9/10 1784 days 3.82 4%
sahni 9/10 1969 days 3.5 3%
Jan Legein 10/10 2007 days true 3.44 3%
Josefin Lind 9/10 2009 days true 3.43 3%
Herman Holmgist 9/10 2009 days true 3.43 3%
Leeann Newton 9/10 2056 days true 3.35 3%
Andrew Young 10/10 2058 days 3.35 3%
GN100 9/10 2058 days 3.35 3%
Michael Turek 10/10 2089 days 3.3 3%
Linda Morey 10/10 2089 days 3.3 3%
Eric and Nienke 8/10 2120 days 3.08 3%
Julian Kemp 10/10 2150 days 3.19 3%
Steve Warren 10/10 2181 days 3.14 3%
PaulMacca 10/10 2273 days 2.98 3%
AoP 10/10 2395 days 2.77 3%
Penny Compton 10/10 2395 days 2.77 3%
Julian Roots 8/10 2395 days 2.64 2%
Helen and Ogi 10/10 2408 days true 2.75 3%
Lis Bon 10/10 2423 days 2.73 2%
Pahlfamily 10/10 2454 days 2.67 2%
Joroen Borkert 9/10 2472 days true 2.64 2%
Johannes OBerlin 10/10 2757 days true 2.15 2%
Shavill 10/10 2760 days 2.15 2%
Michael Stoll 10/10 2770 days true 2.13 2%
E Smudde 8/10 2773 days true 2.02 2%
RhysWendy 10/10 2820 days 2.05 2%
Ken Jones 9/10 3101 days true 1.57 1%
Steve Waterhouse 8/10 3111 days true 1.47 1%
Jan Visser 8/10 3126 days true 1.45 1%
Victoria Purver 10/10 3129 days true 1.52 1%
Andrew Koster 9/10 3139 days true 1.5 1%
Emma Edis-Bates 9/10 3142 days true 1.49 1%
rhubarbsky 10/10 3216 days 1.37 1%
krisevelyn 9/10 3430 days true 1.0 1%
Caitriona Doyle 10/10 3513 days true 0.86 1%
Hanz 10/10 3515 days true 0.86 1%
Linley Faulkner 10/10 3519 days 0.85 1%
EA Anders 10/10 3536 days true 0.82 1%
Family van Hessem 8/10 3539 days true 0.77 1%
Anna 10/10 3589 days true 0.73 0%
Jessica Clarisse 10/10 3593 days true 0.72 0%
Christine Suess 10/10 3593 days true 0.72 0%
LindaV 8/10 3859 days true 0.25 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Smiths Farm Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.38% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Smiths Farm Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Smiths Farm Holiday Park experience has been adjusted for 19 days. Adjustments are according to the following table.

Days Adjustment
16 -0.32%
17 -0.34%
18 -0.36%
19 -0.38%
20 -0.40%
21 -0.42%
22 -0.44%

Final Ranking Score

96%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.