Hello there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Smiths Farm Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
131 Valid Reviews
The Smiths Farm Holiday Park experience has a total of 132 reviews. There are 131 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
The raw data average (mean) for all the Smiths Farm Holiday Park valid reviews is 95.73% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 131 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
The raw data average (mean) for all the Smiths Farm Holiday Park face-to-face reviews is 92.76% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Bex & Carl||10/10||217 days||100%|
|Kristine V||10/10||461 days||72%|
|Isabella S||10/10||796 days||20%|
|Elin Pranter||10/10||826 days||18%|
|Zuzana and family||10/10||857 days||15%|
|Just a guy||10/10||857 days||15%|
|Liz Wade||8/10||886 days||12%|
|Tom S||10/10||917 days||11%|
|Dieter Giesen||10/10||917 days||11%|
|Callum Mann||10/10||1009 days||6%|
|Martin Hansen||10/10||1009 days||6%|
|Maika Laura||10/10||1223 days||5%|
|Axel & Sabine||10/10||1223 days||5%|
|Simone Maccagnan||10/10||1282 days||5%|
|Jonas and Lottie||10/10||1313 days||5%|
|Julia Thompson||10/10||1343 days||5%|
|Brett See||10/10||1374 days||4%|
|Grizzly Girl||9/10||1374 days||4%|
|kael Matthews||9/10||1374 days||4%|
|Jenna webber||9/10||1404 days||4%|
|The Weathersons||9/10||1601 days||3%|
|Tina Elsdon||10/10||1647 days||4%|
|Joanna du Toit||9/10||1678 days||4%|
|Nel Warnaar||10/10||1683 days||4%|
|Nigel Chapman||10/10||1707 days||4%|
|Craig Cini||10/10||1772 days||4%|
|Daniel Unkel||10/10||1821 days||4%|
|Eric Adelman||10/10||1868 days||3%|
|Jo Clarke||8/10||1909 days||3%|
|Jason Morehouse||10/10||1953 days||3%|
|Alan Brown||5/10||1981 days||3%|
|Matthias Wohlgemuth||7/10||1995 days||3%|
|Leilani Lemusu-Read||10/10||2012 days||3%|
|Kathrin Weigl||10/10||2029 days||3%|
|Yachar Tajamady||10/10||2070 days||3%|
|Tina Brill||10/10||2104 days||3%|
|Robert Ciarrocchi||10/10||2171 days||3%|
|Cullen Wiginton||10/10||2238 days||3%|
|Alan Honey||9/10||2268 days||3%|
|Shaun Burns||10/10||2276 days||3%|
|Etienne Boeziek||10/10||2280 days||3%|
|Julia Clark||9/10||2304 days||3%|
|Sandra Kruse||10/10||2306 days||3%|
|Victoria Lee||10/10||2386 days||2%|
|Max Brunner||10/10||2401 days||2%|
|Hanna from Germany||10/10||2413 days||2%|
|Sarah Gurney||10/10||2438 days||2%|
|Ron Web||10/10||2439 days||2%|
|Claudius How||10/10||2439 days||2%|
|Jayne Lewis||10/10||2439 days||2%|
|Jade Duncan||10/10||2457 days||2%|
|Steve Warren||10/10||2468 days||2%|
|Nicolas Justin||10/10||2674 days||1%|
|John Wray||10/10||2712 days||2%|
|Constantin D||10/10||2724 days||2%|
|Jonathan Arndt||10/10||2725 days||2%|
|Virpi Andersson||10/10||2743 days||2%|
|Dieter Schmees||9/10||2755 days||1%|
|Dieter & Lydia Schmees||9/10||2774 days||2%|
|Bert Snel||10/10||2774 days||2%|
|oren schnabel||10/10||2774 days||2%|
|SUE COLEMAN||9/10||2774 days||2%|
|Astrid Egesten||9/10||2781 days||1%|
|Gianpiero Rodari||9/10||2804 days||1%|
|Jan Legein||10/10||3026 days||1%|
|Josefin Lind||9/10||3028 days||1%|
|Herman Holmgist||9/10||3028 days||1%|
|Leeann Newton||9/10||3075 days||1%|
|Andrew Young||10/10||3077 days||1%|
|Michael Turek||10/10||3108 days||1%|
|Linda Morey||10/10||3108 days||1%|
|Eric and Nienke||8/10||3139 days||1%|
|Julian Kemp||10/10||3169 days||1%|
|Steve Warren||10/10||3200 days||1%|
|Penny Compton||10/10||3414 days||0%|
|Julian Roots||8/10||3414 days||0%|
|Helen and Ogi||10/10||3427 days||0%|
|Lis Bon||10/10||3442 days||0%|
|Joroen Borkert||9/10||3491 days||0%|
|Johannes OBerlin||10/10||3776 days||1%|
|Michael Stoll||10/10||3789 days||1%|
|E Smudde||8/10||3792 days||0%|
|Ken Jones||9/10||4120 days||1%|
|Steve Waterhouse||8/10||4130 days||0%|
|Jan Visser||8/10||4145 days||0%|
|Victoria Purver||10/10||4148 days||1%|
|Andrew Koster||9/10||4158 days||1%|
|Emma Edis-Bates||9/10||4161 days||1%|
|Caitriona Doyle||10/10||4532 days||1%|
|Linley Faulkner||10/10||4538 days||1%|
|EA Anders||10/10||4555 days||1%|
|Family van Hessem||8/10||4558 days||0%|
|Jessica Clarisse||10/10||4612 days||1%|
|Christine Suess||10/10||4612 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Smiths Farm Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 124 days. However the Smiths Farm Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Smiths Farm Holiday Park experience has been adjusted for 187 days. Adjustments are according to the following table.
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.