Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Smiths Farm Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Smiths Farm Holiday Park

Valid Reviews

118 Valid Reviews

The Smiths Farm Holiday Park experience has a total of 119 reviews. There are 118 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 118 valid reviews:

Rating Count Percentage
10/10 81
69%
9/10 26
22%
8/10 9
8%
7/10 1
1%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.59% Average

The raw data average (mean) for all the Smiths Farm Holiday Park valid reviews is 95.59% and is based on 118 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

29 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 118 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 29 face-to-face reviews:

Rating Count Percentage
10/10 13
45%
9/10 11
38%
8/10 5
17%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.76% Average

The raw data average (mean) for all the Smiths Farm Holiday Park face-to-face reviews is 92.76% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

96.70%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Tom S 10/10 53 days 99.55 100%
Erica 8/10 53 days 94.58 95%
Dieter Giesen 10/10 53 days 99.55 100%
Robert 10/10 84 days 98.88 99%
Chris 10/10 84 days 98.88 99%
Callum Mann 10/10 145 days 96.67 97%
Martin Hansen 10/10 145 days 96.67 97%
angelika19 10/10 145 days 96.67 97%
Anonymous 10/10 206 days 93.28 94%
Anonymous 10/10 237 days 91.1 92%
Nia 9/10 328 days 82.95 83%
Maeike 9/10 359 days 79.58 80%
Maika Laura 10/10 359 days 79.58 80%
Axel & Sabine 10/10 359 days 79.58 80%
Michael 10/10 387 days 76.27 77%
Simone Maccagnan 10/10 418 days 72.31 73%
Beate 9/10 418 days 72.31 73%
Jonas and Lottie 10/10 449 days 68.05 68%
Anita 9/10 449 days 68.05 68%
Lance 10/10 479 days 63.64 64%
Julia Thompson 10/10 479 days 63.64 64%
Brett See 10/10 510 days 58.78 59%
Grizzly Girl 9/10 510 days 58.78 59%
kael Matthews 9/10 510 days 58.78 59%
Kimberly 10/10 540 days 53.79 54%
Jenna webber 9/10 540 days 53.79 54%
Karina 10/10 724 days 26.81 27%
Alde 10/10 724 days 26.81 27%
The Weathersons 9/10 737 days true 25.31 25%
Tina Elsdon 10/10 783 days 20.43 21%
Joanna du Toit 9/10 814 days 17.51 18%
Nel Warnaar 10/10 819 days 17.07 17%
Nigel Chapman 10/10 843 days 15.06 15%
Craig Cini 10/10 908 days 10.54 11%
Daniel Unkel 10/10 957 days 8.02 8%
Eric Adelman 10/10 1004 days 6.31 6%
Jo Clarke 8/10 1045 days 5.13 5%
Jason Morehouse 10/10 1089 days 5.01 5%
Alan Brown 5/10 1117 days 4.02 4%
Matthias Wohlgemuth 7/10 1131 days 4.49 5%
Leilani Lemusu-Read 10/10 1148 days 4.9 5%
Kathrin Weigl 10/10 1165 days 4.86 5%
Yachar Tajamady 10/10 1206 days 4.78 5%
Tina Brill 10/10 1240 days 4.72 5%
Robert Ciarrocchi 10/10 1307 days 4.59 5%
Courtney 10/10 1332 days 4.54 5%
Cullen Wiginton 10/10 1374 days 4.45 4%
Alan Honey 9/10 1404 days 4.4 4%
Shaun Burns 10/10 1412 days 4.38 4%
Etienne Boeziek 10/10 1416 days 4.37 4%
Julia Clark 9/10 1440 days 4.32 4%
Sandra Kruse 10/10 1442 days 4.32 4%
Victoria Lee 10/10 1522 days 4.16 4%
Max Brunner 10/10 1537 days 4.14 4%
Hanna from Germany 10/10 1549 days 4.11 4%
Sarah Gurney 10/10 1574 days 4.06 4%
Ron Web 10/10 1575 days 4.06 4%
Claudius How 10/10 1575 days 4.06 4%
Jayne Lewis 10/10 1575 days 4.06 4%
Jade Duncan 10/10 1593 days 4.03 4%
Steve Warren 10/10 1604 days 4.0 4%
Megan 10/10 1636 days 3.94 4%
Nicolas Justin 10/10 1810 days true 3.6 4%
Julia 10/10 1820 days 3.58 4%
John Wray 10/10 1848 days 3.53 4%
Constantin D 10/10 1860 days 3.5 4%
Jonathan Arndt 10/10 1861 days 3.5 4%
Virpi Andersson 10/10 1879 days 3.47 3%
Dieter Schmees 9/10 1891 days true 3.44 3%
Manuela 10/10 1906 days true 3.41 3%
Dieter & Lydia Schmees 9/10 1910 days 3.41 3%
Bert Snel 10/10 1910 days 3.41 3%
oren schnabel 10/10 1910 days 3.41 3%
SUE COLEMAN 9/10 1910 days 3.41 3%
Astrid Egesten 9/10 1917 days true 3.39 3%
Gianpiero Rodari 9/10 1940 days 3.35 3%
sahni 9/10 2124 days 2.99 3%
Jan Legein 10/10 2162 days true 2.91 3%
Josefin Lind 9/10 2164 days true 2.91 3%
Herman Holmgist 9/10 2164 days true 2.91 3%
Leeann Newton 9/10 2211 days true 2.82 3%
Andrew Young 10/10 2213 days 2.81 3%
GN100 9/10 2213 days 2.81 3%
Michael Turek 10/10 2244 days 2.75 3%
Linda Morey 10/10 2244 days 2.75 3%
Eric and Nienke 8/10 2275 days 2.56 3%
Julian Kemp 10/10 2305 days 2.63 3%
Steve Warren 10/10 2336 days 2.57 3%
PaulMacca 10/10 2428 days 2.39 2%
AoP 10/10 2550 days 2.15 2%
Penny Compton 10/10 2550 days 2.15 2%
Julian Roots 8/10 2550 days 2.05 2%
Helen and Ogi 10/10 2563 days true 2.13 2%
Lis Bon 10/10 2578 days 2.1 2%
Pahlfamily 10/10 2609 days 2.04 2%
Joroen Borkert 9/10 2627 days true 2.0 2%
Johannes OBerlin 10/10 2912 days true 1.44 1%
Shavill 10/10 2915 days 1.44 1%
Michael Stoll 10/10 2925 days true 1.42 1%
E Smudde 8/10 2928 days true 1.34 1%
RhysWendy 10/10 2975 days 1.32 1%
Ken Jones 9/10 3256 days true 0.77 1%
Steve Waterhouse 8/10 3266 days true 0.71 1%
Jan Visser 8/10 3281 days true 0.69 1%
Victoria Purver 10/10 3284 days true 0.72 1%
Andrew Koster 9/10 3294 days true 0.7 1%
Emma Edis-Bates 9/10 3297 days true 0.69 1%
rhubarbsky 10/10 3371 days 0.55 1%
krisevelyn 9/10 3585 days true 0.13 0%
Caitriona Doyle 10/10 3668 days true 0.0 0%
Hanz 10/10 3670 days true 0.0 0%
Linley Faulkner 10/10 3674 days 0.0 0%
EA Anders 10/10 3691 days true 0.0 0%
Family van Hessem 8/10 3694 days true 0.0 0%
Anna 10/10 3744 days true 0.0 0%
Jessica Clarisse 10/10 3748 days true 0.0 0%
Christine Suess 10/10 3748 days true 0.0 0%
LindaV 8/10 4014 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Smiths Farm Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.36% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Smiths Farm Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Smiths Farm Holiday Park experience has been adjusted for 18 days. Adjustments are according to the following table.

Days Adjustment
15 -0.30%
16 -0.32%
17 -0.34%
18 -0.36%
19 -0.38%
20 -0.40%
21 -0.42%

Final Ranking Score

96%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.