Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Smiths Farm Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
124 Valid Reviews
The Smiths Farm Holiday Park experience has a total of 125 reviews. There are 124 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 124 valid reviews:
The raw data average (mean) for all the Smiths Farm Holiday Park valid reviews is 95.48% and is based on 124 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 124 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
The raw data average (mean) for all the Smiths Farm Holiday Park face-to-face reviews is 92.76% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Isabella S||10/10||74 days||99.13||100%|
|Elin Pranter||10/10||104 days||98.29||99%|
|Zuzana and family||10/10||135 days||97.11||98%|
|Just a guy||10/10||135 days||97.11||98%|
|Liz Wade||8/10||163 days||91.0||92%|
|Tom S||10/10||195 days||93.97||95%|
|Dieter Giesen||10/10||195 days||93.97||95%|
|Callum Mann||10/10||287 days||86.95||88%|
|Martin Hansen||10/10||287 days||86.95||88%|
|Maika Laura||10/10||501 days||60.23||61%|
|Axel & Sabine||10/10||501 days||60.23||61%|
|Simone Maccagnan||10/10||560 days||50.36||51%|
|Jonas and Lottie||10/10||591 days||45.25||46%|
|Julia Thompson||10/10||621 days||40.6||41%|
|Brett See||10/10||652 days||36.1||36%|
|Grizzly Girl||9/10||652 days||36.1||36%|
|kael Matthews||9/10||652 days||36.1||36%|
|Jenna webber||9/10||682 days||32.03||32%|
|The Weathersons||9/10||879 days||12.39||13%|
|Tina Elsdon||10/10||924 days||9.63||10%|
|Joanna du Toit||9/10||955 days||8.11||8%|
|Nel Warnaar||10/10||961 days||7.85||8%|
|Nigel Chapman||10/10||985 days||6.92||7%|
|Craig Cini||10/10||1050 days||5.32||5%|
|Daniel Unkel||10/10||1099 days||4.99||5%|
|Eric Adelman||10/10||1146 days||4.9||5%|
|Jo Clarke||8/10||1187 days||4.58||5%|
|Jason Morehouse||10/10||1230 days||4.74||5%|
|Alan Brown||5/10||1259 days||3.79||4%|
|Matthias Wohlgemuth||7/10||1273 days||4.23||4%|
|Leilani Lemusu-Read||10/10||1289 days||4.62||5%|
|Kathrin Weigl||10/10||1307 days||4.59||5%|
|Yachar Tajamady||10/10||1348 days||4.5||5%|
|Tina Brill||10/10||1381 days||4.44||4%|
|Robert Ciarrocchi||10/10||1449 days||4.31||4%|
|Cullen Wiginton||10/10||1516 days||4.18||4%|
|Alan Honey||9/10||1546 days||4.12||4%|
|Shaun Burns||10/10||1554 days||4.1||4%|
|Etienne Boeziek||10/10||1558 days||4.09||4%|
|Julia Clark||9/10||1582 days||4.05||4%|
|Sandra Kruse||10/10||1584 days||4.04||4%|
|Victoria Lee||10/10||1664 days||3.89||4%|
|Max Brunner||10/10||1679 days||3.86||4%|
|Hanna from Germany||10/10||1691 days||3.83||4%|
|Sarah Gurney||10/10||1716 days||3.78||4%|
|Ron Web||10/10||1716 days||3.78||4%|
|Claudius How||10/10||1717 days||3.78||4%|
|Jayne Lewis||10/10||1717 days||3.78||4%|
|Jade Duncan||10/10||1735 days||3.75||4%|
|Steve Warren||10/10||1746 days||3.73||4%|
|Nicolas Justin||10/10||1952 days||3.32||3%|
|John Wray||10/10||1989 days||3.25||3%|
|Constantin D||10/10||2002 days||3.23||3%|
|Jonathan Arndt||10/10||2003 days||3.22||3%|
|Virpi Andersson||10/10||2020 days||3.19||3%|
|Dieter Schmees||9/10||2033 days||3.16||3%|
|Dieter & Lydia Schmees||9/10||2051 days||3.13||3%|
|Bert Snel||10/10||2051 days||3.13||3%|
|oren schnabel||10/10||2051 days||3.13||3%|
|SUE COLEMAN||9/10||2051 days||3.13||3%|
|Astrid Egesten||9/10||2059 days||3.11||3%|
|Gianpiero Rodari||9/10||2081 days||3.07||3%|
|Jan Legein||10/10||2304 days||2.63||3%|
|Josefin Lind||9/10||2306 days||2.63||3%|
|Herman Holmgist||9/10||2306 days||2.63||3%|
|Leeann Newton||9/10||2353 days||2.54||3%|
|Andrew Young||10/10||2355 days||2.53||3%|
|Michael Turek||10/10||2386 days||2.47||2%|
|Linda Morey||10/10||2386 days||2.47||2%|
|Eric and Nienke||8/10||2417 days||2.29||2%|
|Julian Kemp||10/10||2447 days||2.35||2%|
|Steve Warren||10/10||2478 days||2.29||2%|
|Penny Compton||10/10||2692 days||1.87||2%|
|Julian Roots||8/10||2692 days||1.78||2%|
|Helen and Ogi||10/10||2705 days||1.85||2%|
|Lis Bon||10/10||2720 days||1.82||2%|
|Joroen Borkert||9/10||2769 days||1.72||2%|
|Johannes OBerlin||10/10||3054 days||1.17||1%|
|Michael Stoll||10/10||3067 days||1.14||1%|
|E Smudde||8/10||3070 days||1.08||1%|
|Ken Jones||9/10||3398 days||0.49||0%|
|Steve Waterhouse||8/10||3408 days||0.45||0%|
|Jan Visser||8/10||3423 days||0.42||0%|
|Victoria Purver||10/10||3426 days||0.44||0%|
|Andrew Koster||9/10||3436 days||0.42||0%|
|Emma Edis-Bates||9/10||3439 days||0.41||0%|
|Caitriona Doyle||10/10||3810 days||0.0||0%|
|Linley Faulkner||10/10||3816 days||0.0||0%|
|EA Anders||10/10||3833 days||0.0||0%|
|Family van Hessem||8/10||3836 days||0.0||0%|
|Jessica Clarisse||10/10||3890 days||0.0||0%|
|Christine Suess||10/10||3890 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Smiths Farm Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Smiths Farm Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Smiths Farm Holiday Park experience has been adjusted for 37 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.