Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Smiths Farm Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
131 Valid Reviews
The Smiths Farm Holiday Park experience has a total of 132 reviews. There are 131 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
The raw data average (mean) for all the Smiths Farm Holiday Park valid reviews is 95.73% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 131 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
The raw data average (mean) for all the Smiths Farm Holiday Park face-to-face reviews is 92.76% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Bex & Carl||10/10||49 days||100%|
|Kristine V||10/10||293 days||87%|
|Isabella S||10/10||628 days||40%|
|Elin Pranter||10/10||658 days||35%|
|Zuzana and family||10/10||689 days||31%|
|Just a guy||10/10||689 days||31%|
|Liz Wade||8/10||717 days||26%|
|Tom S||10/10||749 days||24%|
|Dieter Giesen||10/10||749 days||24%|
|Callum Mann||10/10||841 days||15%|
|Martin Hansen||10/10||841 days||15%|
|Maika Laura||10/10||1055 days||5%|
|Axel & Sabine||10/10||1055 days||5%|
|Simone Maccagnan||10/10||1114 days||5%|
|Jonas and Lottie||10/10||1145 days||5%|
|Julia Thompson||10/10||1175 days||5%|
|Brett See||10/10||1206 days||5%|
|Grizzly Girl||9/10||1206 days||5%|
|kael Matthews||9/10||1206 days||5%|
|Jenna webber||9/10||1236 days||5%|
|The Weathersons||9/10||1433 days||3%|
|Tina Elsdon||10/10||1478 days||4%|
|Joanna du Toit||9/10||1509 days||4%|
|Nel Warnaar||10/10||1515 days||4%|
|Nigel Chapman||10/10||1539 days||4%|
|Craig Cini||10/10||1604 days||4%|
|Daniel Unkel||10/10||1653 days||4%|
|Eric Adelman||10/10||1700 days||4%|
|Jo Clarke||8/10||1741 days||4%|
|Jason Morehouse||10/10||1784 days||4%|
|Alan Brown||5/10||1813 days||3%|
|Matthias Wohlgemuth||7/10||1827 days||3%|
|Leilani Lemusu-Read||10/10||1843 days||4%|
|Kathrin Weigl||10/10||1861 days||3%|
|Yachar Tajamady||10/10||1902 days||3%|
|Tina Brill||10/10||1935 days||3%|
|Robert Ciarrocchi||10/10||2003 days||3%|
|Cullen Wiginton||10/10||2070 days||3%|
|Alan Honey||9/10||2100 days||3%|
|Shaun Burns||10/10||2108 days||3%|
|Etienne Boeziek||10/10||2112 days||3%|
|Julia Clark||9/10||2136 days||3%|
|Sandra Kruse||10/10||2138 days||3%|
|Victoria Lee||10/10||2218 days||3%|
|Max Brunner||10/10||2233 days||3%|
|Hanna from Germany||10/10||2245 days||3%|
|Sarah Gurney||10/10||2270 days||3%|
|Ron Web||10/10||2270 days||3%|
|Claudius How||10/10||2271 days||3%|
|Jayne Lewis||10/10||2271 days||3%|
|Jade Duncan||10/10||2289 days||3%|
|Steve Warren||10/10||2300 days||3%|
|Nicolas Justin||10/10||2506 days||2%|
|John Wray||10/10||2543 days||2%|
|Constantin D||10/10||2556 days||2%|
|Jonathan Arndt||10/10||2557 days||2%|
|Virpi Andersson||10/10||2574 days||2%|
|Dieter Schmees||9/10||2587 days||2%|
|Dieter & Lydia Schmees||9/10||2605 days||2%|
|Bert Snel||10/10||2605 days||2%|
|oren schnabel||10/10||2605 days||2%|
|SUE COLEMAN||9/10||2605 days||2%|
|Astrid Egesten||9/10||2613 days||2%|
|Gianpiero Rodari||9/10||2635 days||2%|
|Jan Legein||10/10||2858 days||1%|
|Josefin Lind||9/10||2860 days||1%|
|Herman Holmgist||9/10||2860 days||1%|
|Leeann Newton||9/10||2907 days||1%|
|Andrew Young||10/10||2909 days||1%|
|Michael Turek||10/10||2940 days||1%|
|Linda Morey||10/10||2940 days||1%|
|Eric and Nienke||8/10||2971 days||1%|
|Julian Kemp||10/10||3001 days||1%|
|Steve Warren||10/10||3032 days||1%|
|Penny Compton||10/10||3246 days||1%|
|Julian Roots||8/10||3246 days||1%|
|Helen and Ogi||10/10||3259 days||1%|
|Lis Bon||10/10||3274 days||1%|
|Joroen Borkert||9/10||3323 days||0%|
|Johannes OBerlin||10/10||3608 days||0%|
|Michael Stoll||10/10||3621 days||0%|
|E Smudde||8/10||3624 days||0%|
|Ken Jones||9/10||3952 days||1%|
|Steve Waterhouse||8/10||3962 days||1%|
|Jan Visser||8/10||3977 days||1%|
|Victoria Purver||10/10||3980 days||1%|
|Andrew Koster||9/10||3990 days||1%|
|Emma Edis-Bates||9/10||3993 days||1%|
|Caitriona Doyle||10/10||4364 days||1%|
|Linley Faulkner||10/10||4370 days||1%|
|EA Anders||10/10||4387 days||1%|
|Family van Hessem||8/10||4390 days||1%|
|Jessica Clarisse||10/10||4444 days||1%|
|Christine Suess||10/10||4444 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Smiths Farm Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 46 days. However the Smiths Farm Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Smiths Farm Holiday Park experience has been adjusted for 19 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.