Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Smiths Farm Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Smiths Farm Holiday Park

Valid Reviews

124 Valid Reviews

The Smiths Farm Holiday Park experience has a total of 125 reviews. There are 124 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 124 valid reviews:

Rating Count Percentage
10/10 85
69%
9/10 26
21%
8/10 11
9%
7/10 1
1%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.48% Average

The raw data average (mean) for all the Smiths Farm Holiday Park valid reviews is 95.48% and is based on 124 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

29 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 124 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 29 face-to-face reviews:

Rating Count Percentage
10/10 13
45%
9/10 11
38%
8/10 5
17%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.76% Average

The raw data average (mean) for all the Smiths Farm Holiday Park face-to-face reviews is 92.76% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

96.04%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Kay 8/10 43 days 94.72 96%
Isabella S 10/10 74 days 99.13 100%
Elin Pranter 10/10 104 days 98.29 99%
Zuzana and family 10/10 135 days 97.11 98%
Just a guy 10/10 135 days 97.11 98%
Liz Wade 8/10 163 days 91.0 92%
Tom S 10/10 195 days 93.97 95%
Erica 8/10 195 days 89.28 90%
Dieter Giesen 10/10 195 days 93.97 95%
Robert 10/10 226 days 91.91 93%
Chris 10/10 226 days 91.91 93%
Callum Mann 10/10 287 days 86.95 88%
Martin Hansen 10/10 287 days 86.95 88%
angelika19 10/10 287 days 86.95 88%
Anonymous 10/10 348 days 80.81 82%
Anonymous 10/10 379 days 77.24 78%
Nia 9/10 470 days 65.0 66%
Maeike 9/10 501 days 60.23 61%
Maika Laura 10/10 501 days 60.23 61%
Axel & Sabine 10/10 501 days 60.23 61%
Michael 10/10 529 days 55.66 56%
Simone Maccagnan 10/10 560 days 50.36 51%
Beate 9/10 560 days 50.36 51%
Jonas and Lottie 10/10 591 days 45.25 46%
Anita 9/10 591 days 45.25 46%
Lance 10/10 621 days 40.6 41%
Julia Thompson 10/10 621 days 40.6 41%
Brett See 10/10 652 days 36.1 36%
Grizzly Girl 9/10 652 days 36.1 36%
kael Matthews 9/10 652 days 36.1 36%
Kimberly 10/10 682 days 32.03 32%
Jenna webber 9/10 682 days 32.03 32%
Karina 10/10 866 days 13.31 13%
Alde 10/10 866 days 13.31 13%
The Weathersons 9/10 879 days true 12.39 13%
Tina Elsdon 10/10 924 days 9.63 10%
Joanna du Toit 9/10 955 days 8.11 8%
Nel Warnaar 10/10 961 days 7.85 8%
Nigel Chapman 10/10 985 days 6.92 7%
Craig Cini 10/10 1050 days 5.32 5%
Daniel Unkel 10/10 1099 days 4.99 5%
Eric Adelman 10/10 1146 days 4.9 5%
Jo Clarke 8/10 1187 days 4.58 5%
Jason Morehouse 10/10 1230 days 4.74 5%
Alan Brown 5/10 1259 days 3.79 4%
Matthias Wohlgemuth 7/10 1273 days 4.23 4%
Leilani Lemusu-Read 10/10 1289 days 4.62 5%
Kathrin Weigl 10/10 1307 days 4.59 5%
Yachar Tajamady 10/10 1348 days 4.5 5%
Tina Brill 10/10 1381 days 4.44 4%
Robert Ciarrocchi 10/10 1449 days 4.31 4%
Courtney 10/10 1474 days 4.26 4%
Cullen Wiginton 10/10 1516 days 4.18 4%
Alan Honey 9/10 1546 days 4.12 4%
Shaun Burns 10/10 1554 days 4.1 4%
Etienne Boeziek 10/10 1558 days 4.09 4%
Julia Clark 9/10 1582 days 4.05 4%
Sandra Kruse 10/10 1584 days 4.04 4%
Victoria Lee 10/10 1664 days 3.89 4%
Max Brunner 10/10 1679 days 3.86 4%
Hanna from Germany 10/10 1691 days 3.83 4%
Sarah Gurney 10/10 1716 days 3.78 4%
Ron Web 10/10 1716 days 3.78 4%
Claudius How 10/10 1717 days 3.78 4%
Jayne Lewis 10/10 1717 days 3.78 4%
Jade Duncan 10/10 1735 days 3.75 4%
Steve Warren 10/10 1746 days 3.73 4%
Megan 10/10 1777 days 3.67 4%
Nicolas Justin 10/10 1952 days true 3.32 3%
Julia 10/10 1961 days 3.31 3%
John Wray 10/10 1989 days 3.25 3%
Constantin D 10/10 2002 days 3.23 3%
Jonathan Arndt 10/10 2003 days 3.22 3%
Virpi Andersson 10/10 2020 days 3.19 3%
Dieter Schmees 9/10 2033 days true 3.16 3%
Manuela 10/10 2048 days true 3.14 3%
Dieter & Lydia Schmees 9/10 2051 days 3.13 3%
Bert Snel 10/10 2051 days 3.13 3%
oren schnabel 10/10 2051 days 3.13 3%
SUE COLEMAN 9/10 2051 days 3.13 3%
Astrid Egesten 9/10 2059 days true 3.11 3%
Gianpiero Rodari 9/10 2081 days 3.07 3%
sahni 9/10 2266 days 2.71 3%
Jan Legein 10/10 2304 days true 2.63 3%
Josefin Lind 9/10 2306 days true 2.63 3%
Herman Holmgist 9/10 2306 days true 2.63 3%
Leeann Newton 9/10 2353 days true 2.54 3%
Andrew Young 10/10 2355 days 2.53 3%
GN100 9/10 2355 days 2.53 3%
Michael Turek 10/10 2386 days 2.47 2%
Linda Morey 10/10 2386 days 2.47 2%
Eric and Nienke 8/10 2417 days 2.29 2%
Julian Kemp 10/10 2447 days 2.35 2%
Steve Warren 10/10 2478 days 2.29 2%
PaulMacca 10/10 2570 days 2.11 2%
AoP 10/10 2692 days 1.87 2%
Penny Compton 10/10 2692 days 1.87 2%
Julian Roots 8/10 2692 days 1.78 2%
Helen and Ogi 10/10 2705 days true 1.85 2%
Lis Bon 10/10 2720 days 1.82 2%
Pahlfamily 10/10 2751 days 1.76 2%
Joroen Borkert 9/10 2769 days true 1.72 2%
Johannes OBerlin 10/10 3054 days true 1.17 1%
Shavill 10/10 3057 days 1.16 1%
Michael Stoll 10/10 3067 days true 1.14 1%
E Smudde 8/10 3070 days true 1.08 1%
RhysWendy 10/10 3117 days 1.04 1%
Ken Jones 9/10 3398 days true 0.49 0%
Steve Waterhouse 8/10 3408 days true 0.45 0%
Jan Visser 8/10 3423 days true 0.42 0%
Victoria Purver 10/10 3426 days true 0.44 0%
Andrew Koster 9/10 3436 days true 0.42 0%
Emma Edis-Bates 9/10 3439 days true 0.41 0%
rhubarbsky 10/10 3513 days 0.27 0%
krisevelyn 9/10 3727 days true 0.0 0%
Caitriona Doyle 10/10 3810 days true 0.0 0%
Hanz 10/10 3812 days true 0.0 0%
Linley Faulkner 10/10 3816 days 0.0 0%
EA Anders 10/10 3833 days true 0.0 0%
Family van Hessem 8/10 3836 days true 0.0 0%
Anna 10/10 3886 days true 0.0 0%
Jessica Clarisse 10/10 3890 days true 0.0 0%
Christine Suess 10/10 3890 days true 0.0 0%
LindaV 8/10 4156 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Smiths Farm Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.37% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Smiths Farm Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Smiths Farm Holiday Park experience has been adjusted for 37 days. Adjustments are according to the following table.

Days Adjustment
34 -0.34%
35 -0.35%
36 -0.36%
37 -0.37%
38 -0.38%
39 -0.39%
40 -0.40%

Final Ranking Score

96%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.