Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Smiths Farm Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
125 Valid Reviews
The Smiths Farm Holiday Park experience has a total of 126 reviews. There are 125 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 125 valid reviews:
The raw data average (mean) for all the Smiths Farm Holiday Park valid reviews is 95.52% and is based on 125 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 125 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
The raw data average (mean) for all the Smiths Farm Holiday Park face-to-face reviews is 92.76% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Isabella S||10/10||261 days||93%|
|Elin Pranter||10/10||291 days||91%|
|Zuzana and family||10/10||322 days||88%|
|Just a guy||10/10||322 days||88%|
|Liz Wade||8/10||350 days||80%|
|Tom S||10/10||382 days||81%|
|Dieter Giesen||10/10||382 days||81%|
|Callum Mann||10/10||474 days||67%|
|Martin Hansen||10/10||474 days||67%|
|Maika Laura||10/10||688 days||33%|
|Axel & Sabine||10/10||688 days||33%|
|Simone Maccagnan||10/10||747 days||25%|
|Jonas and Lottie||10/10||778 days||22%|
|Julia Thompson||10/10||808 days||19%|
|Brett See||10/10||839 days||16%|
|Grizzly Girl||9/10||839 days||16%|
|kael Matthews||9/10||839 days||16%|
|Jenna webber||9/10||869 days||14%|
|The Weathersons||9/10||1066 days||4%|
|Tina Elsdon||10/10||1111 days||5%|
|Joanna du Toit||9/10||1142 days||5%|
|Nel Warnaar||10/10||1148 days||5%|
|Nigel Chapman||10/10||1172 days||5%|
|Craig Cini||10/10||1237 days||5%|
|Daniel Unkel||10/10||1286 days||5%|
|Eric Adelman||10/10||1333 days||5%|
|Jo Clarke||8/10||1374 days||4%|
|Jason Morehouse||10/10||1417 days||5%|
|Alan Brown||5/10||1446 days||4%|
|Matthias Wohlgemuth||7/10||1460 days||4%|
|Leilani Lemusu-Read||10/10||1476 days||4%|
|Kathrin Weigl||10/10||1494 days||4%|
|Yachar Tajamady||10/10||1535 days||4%|
|Tina Brill||10/10||1568 days||4%|
|Robert Ciarrocchi||10/10||1636 days||4%|
|Cullen Wiginton||10/10||1703 days||4%|
|Alan Honey||9/10||1733 days||4%|
|Shaun Burns||10/10||1741 days||4%|
|Etienne Boeziek||10/10||1745 days||4%|
|Julia Clark||9/10||1769 days||4%|
|Sandra Kruse||10/10||1771 days||4%|
|Victoria Lee||10/10||1851 days||4%|
|Max Brunner||10/10||1866 days||4%|
|Hanna from Germany||10/10||1878 days||4%|
|Sarah Gurney||10/10||1903 days||4%|
|Ron Web||10/10||1903 days||4%|
|Claudius How||10/10||1904 days||4%|
|Jayne Lewis||10/10||1904 days||4%|
|Jade Duncan||10/10||1922 days||3%|
|Steve Warren||10/10||1933 days||3%|
|Nicolas Justin||10/10||2139 days||2%|
|John Wray||10/10||2176 days||3%|
|Constantin D||10/10||2189 days||3%|
|Jonathan Arndt||10/10||2190 days||3%|
|Virpi Andersson||10/10||2207 days||3%|
|Dieter Schmees||9/10||2220 days||2%|
|Dieter & Lydia Schmees||9/10||2238 days||3%|
|Bert Snel||10/10||2238 days||3%|
|oren schnabel||10/10||2238 days||3%|
|SUE COLEMAN||9/10||2238 days||3%|
|Astrid Egesten||9/10||2246 days||2%|
|Gianpiero Rodari||9/10||2268 days||3%|
|Jan Legein||10/10||2491 days||2%|
|Josefin Lind||9/10||2493 days||2%|
|Herman Holmgist||9/10||2493 days||2%|
|Leeann Newton||9/10||2540 days||2%|
|Andrew Young||10/10||2542 days||2%|
|Michael Turek||10/10||2573 days||2%|
|Linda Morey||10/10||2573 days||2%|
|Eric and Nienke||8/10||2604 days||2%|
|Julian Kemp||10/10||2634 days||2%|
|Steve Warren||10/10||2665 days||2%|
|Penny Compton||10/10||2879 days||2%|
|Julian Roots||8/10||2879 days||1%|
|Helen and Ogi||10/10||2892 days||1%|
|Lis Bon||10/10||2907 days||1%|
|Joroen Borkert||9/10||2956 days||1%|
|Johannes OBerlin||10/10||3241 days||1%|
|Michael Stoll||10/10||3254 days||1%|
|E Smudde||8/10||3257 days||1%|
|Ken Jones||9/10||3585 days||0%|
|Steve Waterhouse||8/10||3595 days||0%|
|Jan Visser||8/10||3610 days||0%|
|Victoria Purver||10/10||3613 days||0%|
|Andrew Koster||9/10||3623 days||0%|
|Emma Edis-Bates||9/10||3626 days||0%|
|Caitriona Doyle||10/10||3997 days||1%|
|Linley Faulkner||10/10||4003 days||1%|
|EA Anders||10/10||4020 days||1%|
|Family van Hessem||8/10||4023 days||1%|
|Jessica Clarisse||10/10||4077 days||1%|
|Christine Suess||10/10||4077 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Smiths Farm Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 46 days. However the Smiths Farm Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Smiths Farm Holiday Park experience has been adjusted for 133 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.