Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Smiths Farm Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
128 Valid Reviews
The Smiths Farm Holiday Park experience has a total of 129 reviews. There are 128 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 128 valid reviews:
The raw data average (mean) for all the Smiths Farm Holiday Park valid reviews is 95.63% and is based on 128 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 128 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
The raw data average (mean) for all the Smiths Farm Holiday Park face-to-face reviews is 92.76% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Kristine V||10/10||169 days||98%|
|Isabella S||10/10||504 days||62%|
|Elin Pranter||10/10||534 days||56%|
|Zuzana and family||10/10||565 days||51%|
|Just a guy||10/10||565 days||51%|
|Liz Wade||8/10||594 days||44%|
|Tom S||10/10||625 days||41%|
|Dieter Giesen||10/10||625 days||41%|
|Callum Mann||10/10||717 days||28%|
|Martin Hansen||10/10||717 days||28%|
|Maika Laura||10/10||931 days||9%|
|Axel & Sabine||10/10||931 days||9%|
|Simone Maccagnan||10/10||990 days||7%|
|Jonas and Lottie||10/10||1021 days||6%|
|Julia Thompson||10/10||1051 days||5%|
|Brett See||10/10||1082 days||5%|
|Grizzly Girl||9/10||1082 days||5%|
|kael Matthews||9/10||1082 days||5%|
|Jenna webber||9/10||1112 days||5%|
|The Weathersons||9/10||1309 days||4%|
|Tina Elsdon||10/10||1355 days||4%|
|Joanna du Toit||9/10||1386 days||4%|
|Nel Warnaar||10/10||1391 days||4%|
|Nigel Chapman||10/10||1415 days||4%|
|Craig Cini||10/10||1480 days||4%|
|Daniel Unkel||10/10||1529 days||4%|
|Eric Adelman||10/10||1576 days||4%|
|Jo Clarke||8/10||1617 days||4%|
|Jason Morehouse||10/10||1661 days||4%|
|Alan Brown||5/10||1689 days||3%|
|Matthias Wohlgemuth||7/10||1703 days||3%|
|Leilani Lemusu-Read||10/10||1720 days||4%|
|Kathrin Weigl||10/10||1737 days||4%|
|Yachar Tajamady||10/10||1778 days||4%|
|Tina Brill||10/10||1812 days||4%|
|Robert Ciarrocchi||10/10||1879 days||3%|
|Cullen Wiginton||10/10||1946 days||3%|
|Alan Honey||9/10||1976 days||3%|
|Shaun Burns||10/10||1984 days||3%|
|Etienne Boeziek||10/10||1988 days||3%|
|Julia Clark||9/10||2012 days||3%|
|Sandra Kruse||10/10||2014 days||3%|
|Victoria Lee||10/10||2094 days||3%|
|Max Brunner||10/10||2109 days||3%|
|Hanna from Germany||10/10||2121 days||3%|
|Sarah Gurney||10/10||2146 days||3%|
|Ron Web||10/10||2147 days||3%|
|Claudius How||10/10||2147 days||3%|
|Jayne Lewis||10/10||2147 days||3%|
|Jade Duncan||10/10||2165 days||3%|
|Steve Warren||10/10||2176 days||3%|
|Nicolas Justin||10/10||2382 days||2%|
|John Wray||10/10||2420 days||2%|
|Constantin D||10/10||2432 days||2%|
|Jonathan Arndt||10/10||2433 days||2%|
|Virpi Andersson||10/10||2451 days||2%|
|Dieter Schmees||9/10||2463 days||2%|
|Dieter & Lydia Schmees||9/10||2482 days||2%|
|Bert Snel||10/10||2482 days||2%|
|oren schnabel||10/10||2482 days||2%|
|SUE COLEMAN||9/10||2482 days||2%|
|Astrid Egesten||9/10||2489 days||2%|
|Gianpiero Rodari||9/10||2512 days||2%|
|Jan Legein||10/10||2734 days||1%|
|Josefin Lind||9/10||2736 days||1%|
|Herman Holmgist||9/10||2736 days||1%|
|Leeann Newton||9/10||2783 days||1%|
|Andrew Young||10/10||2785 days||2%|
|Michael Turek||10/10||2816 days||1%|
|Linda Morey||10/10||2816 days||1%|
|Eric and Nienke||8/10||2847 days||1%|
|Julian Kemp||10/10||2877 days||1%|
|Steve Warren||10/10||2908 days||1%|
|Penny Compton||10/10||3122 days||1%|
|Julian Roots||8/10||3122 days||1%|
|Helen and Ogi||10/10||3135 days||1%|
|Lis Bon||10/10||3150 days||1%|
|Joroen Borkert||9/10||3199 days||1%|
|Johannes OBerlin||10/10||3484 days||0%|
|Michael Stoll||10/10||3497 days||0%|
|E Smudde||8/10||3500 days||0%|
|Ken Jones||9/10||3828 days||1%|
|Steve Waterhouse||8/10||3838 days||1%|
|Jan Visser||8/10||3853 days||1%|
|Victoria Purver||10/10||3856 days||1%|
|Andrew Koster||9/10||3866 days||1%|
|Emma Edis-Bates||9/10||3869 days||1%|
|Caitriona Doyle||10/10||4240 days||1%|
|Linley Faulkner||10/10||4246 days||1%|
|EA Anders||10/10||4263 days||1%|
|Family van Hessem||8/10||4266 days||1%|
|Jessica Clarisse||10/10||4320 days||1%|
|Christine Suess||10/10||4320 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Smiths Farm Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 77 days. However the Smiths Farm Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Smiths Farm Holiday Park experience has been adjusted for 112 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.