Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Smiths Farm Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Smiths Farm Holiday Park

Valid Reviews

121 Valid Reviews

The Smiths Farm Holiday Park experience has a total of 122 reviews. There are 121 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 121 valid reviews:

Rating Count Percentage
10/10 83
69%
9/10 26
21%
8/10 10
8%
7/10 1
1%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.54% Average

The raw data average (mean) for all the Smiths Farm Holiday Park valid reviews is 95.54% and is based on 121 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

29 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 121 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 29 face-to-face reviews:

Rating Count Percentage
10/10 13
45%
9/10 11
38%
8/10 5
17%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.76% Average

The raw data average (mean) for all the Smiths Farm Holiday Park face-to-face reviews is 92.76% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

96.37%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Zuzana and family 10/10 31 days 99.85 100%
Just a guy 10/10 31 days 99.85 100%
Liz Wade 8/10 59 days 94.48 95%
Tom S 10/10 91 days 98.69 99%
Erica 8/10 91 days 93.75 94%
Dieter Giesen 10/10 91 days 98.69 99%
Robert 10/10 122 days 97.64 98%
Chris 10/10 122 days 97.64 98%
Callum Mann 10/10 183 days 94.69 95%
Martin Hansen 10/10 183 days 94.69 95%
angelika19 10/10 183 days 94.69 95%
Anonymous 10/10 244 days 90.57 91%
Anonymous 10/10 275 days 88.02 88%
Nia 9/10 366 days 78.77 79%
Maeike 9/10 397 days 75.02 75%
Maika Laura 10/10 397 days 75.02 75%
Axel & Sabine 10/10 397 days 75.02 75%
Michael 10/10 425 days 71.38 71%
Simone Maccagnan 10/10 456 days 67.05 67%
Beate 9/10 456 days 67.05 67%
Jonas and Lottie 10/10 487 days 62.42 63%
Anita 9/10 487 days 62.42 63%
Lance 10/10 517 days 57.64 58%
Julia Thompson 10/10 517 days 57.64 58%
Brett See 10/10 548 days 52.41 52%
Grizzly Girl 9/10 548 days 52.41 52%
kael Matthews 9/10 548 days 52.41 52%
Kimberly 10/10 578 days 47.36 47%
Jenna webber 9/10 578 days 47.36 47%
Karina 10/10 762 days 22.57 23%
Alde 10/10 762 days 22.57 23%
The Weathersons 9/10 775 days true 21.23 21%
Tina Elsdon 10/10 820 days 16.98 17%
Joanna du Toit 9/10 851 days 14.43 14%
Nel Warnaar 10/10 857 days 13.98 14%
Nigel Chapman 10/10 881 days 12.26 12%
Craig Cini 10/10 946 days 8.52 9%
Daniel Unkel 10/10 995 days 6.58 7%
Eric Adelman 10/10 1042 days 5.45 5%
Jo Clarke 8/10 1083 days 4.77 5%
Jason Morehouse 10/10 1126 days 4.94 5%
Alan Brown 5/10 1155 days 3.95 4%
Matthias Wohlgemuth 7/10 1169 days 4.42 4%
Leilani Lemusu-Read 10/10 1185 days 4.82 5%
Kathrin Weigl 10/10 1203 days 4.79 5%
Yachar Tajamady 10/10 1244 days 4.71 5%
Tina Brill 10/10 1277 days 4.64 5%
Robert Ciarrocchi 10/10 1345 days 4.51 5%
Courtney 10/10 1370 days 4.46 4%
Cullen Wiginton 10/10 1412 days 4.38 4%
Alan Honey 9/10 1442 days 4.32 4%
Shaun Burns 10/10 1450 days 4.31 4%
Etienne Boeziek 10/10 1454 days 4.3 4%
Julia Clark 9/10 1478 days 4.25 4%
Sandra Kruse 10/10 1480 days 4.25 4%
Victoria Lee 10/10 1560 days 4.09 4%
Max Brunner 10/10 1575 days 4.06 4%
Hanna from Germany 10/10 1587 days 4.04 4%
Sarah Gurney 10/10 1612 days 3.99 4%
Ron Web 10/10 1612 days 3.99 4%
Claudius How 10/10 1613 days 3.99 4%
Jayne Lewis 10/10 1613 days 3.99 4%
Jade Duncan 10/10 1631 days 3.95 4%
Steve Warren 10/10 1642 days 3.93 4%
Megan 10/10 1673 days 3.87 4%
Nicolas Justin 10/10 1848 days true 3.53 4%
Julia 10/10 1857 days 3.51 4%
John Wray 10/10 1885 days 3.45 3%
Constantin D 10/10 1898 days 3.43 3%
Jonathan Arndt 10/10 1899 days 3.43 3%
Virpi Andersson 10/10 1916 days 3.39 3%
Dieter Schmees 9/10 1929 days true 3.37 3%
Manuela 10/10 1944 days true 3.34 3%
Dieter & Lydia Schmees 9/10 1947 days 3.33 3%
Bert Snel 10/10 1947 days 3.33 3%
oren schnabel 10/10 1947 days 3.33 3%
SUE COLEMAN 9/10 1947 days 3.33 3%
Astrid Egesten 9/10 1955 days true 3.32 3%
Gianpiero Rodari 9/10 1977 days 3.27 3%
sahni 9/10 2162 days 2.91 3%
Jan Legein 10/10 2200 days true 2.84 3%
Josefin Lind 9/10 2202 days true 2.83 3%
Herman Holmgist 9/10 2202 days true 2.83 3%
Leeann Newton 9/10 2249 days true 2.74 3%
Andrew Young 10/10 2251 days 2.74 3%
GN100 9/10 2251 days 2.74 3%
Michael Turek 10/10 2282 days 2.68 3%
Linda Morey 10/10 2282 days 2.68 3%
Eric and Nienke 8/10 2313 days 2.49 2%
Julian Kemp 10/10 2343 days 2.56 3%
Steve Warren 10/10 2374 days 2.5 3%
PaulMacca 10/10 2466 days 2.32 2%
AoP 10/10 2588 days 2.08 2%
Penny Compton 10/10 2588 days 2.08 2%
Julian Roots 8/10 2588 days 1.97 2%
Helen and Ogi 10/10 2601 days true 2.05 2%
Lis Bon 10/10 2616 days 2.02 2%
Pahlfamily 10/10 2647 days 1.96 2%
Joroen Borkert 9/10 2665 days true 1.93 2%
Johannes OBerlin 10/10 2950 days true 1.37 1%
Shavill 10/10 2953 days 1.36 1%
Michael Stoll 10/10 2963 days true 1.34 1%
E Smudde 8/10 2966 days true 1.27 1%
RhysWendy 10/10 3013 days 1.25 1%
Ken Jones 9/10 3294 days true 0.7 1%
Steve Waterhouse 8/10 3304 days true 0.64 1%
Jan Visser 8/10 3319 days true 0.62 1%
Victoria Purver 10/10 3322 days true 0.64 1%
Andrew Koster 9/10 3332 days true 0.62 1%
Emma Edis-Bates 9/10 3335 days true 0.62 1%
rhubarbsky 10/10 3409 days 0.47 0%
krisevelyn 9/10 3623 days true 0.05 0%
Caitriona Doyle 10/10 3706 days true 0.0 0%
Hanz 10/10 3708 days true 0.0 0%
Linley Faulkner 10/10 3712 days 0.0 0%
EA Anders 10/10 3729 days true 0.0 0%
Family van Hessem 8/10 3732 days true 0.0 0%
Anna 10/10 3782 days true 0.0 0%
Jessica Clarisse 10/10 3786 days true 0.0 0%
Christine Suess 10/10 3786 days true 0.0 0%
LindaV 8/10 4052 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Smiths Farm Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.04% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Smiths Farm Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Smiths Farm Holiday Park experience has been adjusted for 2 days. Adjustments are according to the following table.

Days Adjustment
0 -0.00%
1 -0.02%
2 -0.04%
3 -0.06%
4 -0.08%
5 -0.10%

Final Ranking Score

96%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.