Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Smiths Farm Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
100 Valid Reviews
The Smiths Farm Holiday Park experience has a total of 101 reviews. There are 100 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 100 valid reviews:
The raw data average (mean) for all the Smiths Farm Holiday Park valid reviews is 95.40% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 100 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
The raw data average (mean) for all the Smiths Farm Holiday Park face-to-face reviews is 92.76% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Jonas and Lottie||10/10||18 days||99.95||98%|
|Julia Thompson||10/10||48 days||99.63||97%|
|Brett See||10/10||79 days||99.01||97%|
|Grizzly Girl||9/10||79 days||99.01||97%|
|kael Matthews||9/10||79 days||99.01||97%|
|Jenna webber||9/10||109 days||98.12||96%|
|The Weathersons||9/10||306 days||102.19||100%|
|Tina Elsdon||10/10||351 days||80.48||78%|
|Joanna du Toit||9/10||382 days||76.88||75%|
|Nel Warnaar||10/10||388 days||76.14||74%|
|Nigel Chapman||10/10||412 days||73.1||71%|
|Craig Cini||10/10||477 days||63.95||62%|
|Daniel Unkel||10/10||526 days||56.16||54%|
|Eric Adelman||10/10||573 days||48.18||46%|
|Jo Clarke||8/10||614 days||41.66||40%|
|Jason Morehouse||10/10||657 days||35.4||33%|
|Alan Brown||5/10||686 days||31.51||30%|
|Matthias Wohlgemuth||7/10||700 days||29.72||28%|
|Leilani Lemusu-Read||10/10||716 days||27.76||26%|
|Kathrin Weigl||10/10||734 days||25.65||24%|
|Yachar Tajamady||10/10||775 days||21.23||19%|
|Tina Brill||10/10||808 days||18.05||16%|
|Robert Ciarrocchi||10/10||876 days||12.6||11%|
|Cullen Wiginton||10/10||943 days||8.66||7%|
|Alan Honey||9/10||973 days||7.36||5%|
|Shaun Burns||10/10||981 days||7.06||5%|
|Etienne Boeziek||10/10||985 days||6.92||5%|
|Julia Clark||9/10||1009 days||6.17||4%|
|Sandra Kruse||10/10||1011 days||6.12||4%|
|Victoria Lee||10/10||1091 days||5.0||3%|
|Max Brunner||10/10||1106 days||4.98||3%|
|Hanna from Germany||10/10||1118 days||4.97||3%|
|Sarah Gurney||10/10||1143 days||4.93||3%|
|Ron Web||10/10||1143 days||4.93||3%|
|Claudius How||10/10||1144 days||4.93||3%|
|Jayne Lewis||10/10||1144 days||4.93||3%|
|Jade Duncan||10/10||1162 days||4.91||3%|
|Steve Warren||10/10||1173 days||4.89||3%|
|Nicolas Justin||10/10||1379 days||5.53||4%|
|John Wray||10/10||1416 days||4.56||3%|
|Constantin D||10/10||1429 days||4.54||3%|
|Jonathan Arndt||10/10||1430 days||4.54||3%|
|Virpi Andersson||10/10||1447 days||4.52||3%|
|Dieter Schmees||9/10||1460 days||5.4||3%|
|Dieter & Lydia Schmees||9/10||1478 days||4.48||3%|
|Bert Snel||10/10||1478 days||4.48||3%|
|oren schnabel||10/10||1478 days||4.48||3%|
|SUE COLEMAN||9/10||1478 days||4.48||3%|
|Astrid Egesten||9/10||1486 days||5.36||3%|
|Gianpiero Rodari||9/10||1508 days||4.43||3%|
|Jan Legein||10/10||1731 days||4.95||3%|
|Josefin Lind||9/10||1733 days||4.95||3%|
|Herman Holmgist||9/10||1733 days||4.95||3%|
|Leeann Newton||9/10||1780 days||4.87||3%|
|Andrew Young||10/10||1782 days||4.06||2%|
|Michael Turek||10/10||1813 days||4.02||2%|
|Linda Morey||10/10||1813 days||4.02||2%|
|Eric and Nienke||8/10||1844 days||3.97||2%|
|Julian Kemp||10/10||1874 days||3.93||2%|
|Steve Warren||10/10||1905 days||3.89||2%|
|Penny Compton||10/10||2119 days||3.6||2%|
|Julian Roots||8/10||2119 days||3.6||2%|
|Helen and Ogi||10/10||2132 days||4.3||2%|
|Lis Bon||10/10||2147 days||3.56||2%|
|Joroen Borkert||9/10||2196 days||4.19||2%|
|Johannes OBerlin||10/10||2481 days||3.72||2%|
|Michael Stoll||10/10||2494 days||3.7||2%|
|E Smudde||8/10||2497 days||3.7||2%|
|Ken Jones||9/10||2825 days||3.16||1%|
|Steve Waterhouse||8/10||2835 days||3.14||1%|
|Jan Visser||8/10||2850 days||3.12||1%|
|Victoria Purver||10/10||2853 days||3.11||1%|
|Andrew Koster||9/10||2863 days||3.09||1%|
|Emma Edis-Bates||9/10||2866 days||3.09||1%|
|Caitriona Doyle||10/10||3237 days||2.48||1%|
|Linley Faulkner||10/10||3243 days||2.06||0%|
|EA Anders||10/10||3260 days||2.44||1%|
|Family van Hessem||8/10||3263 days||2.44||1%|
|Jessica Clarisse||10/10||3317 days||2.35||0%|
|Christine Suess||10/10||3317 days||2.35||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Smiths Farm Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Smiths Farm Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Smiths Farm Holiday Park experience has been adjusted for 3 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.