Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Smiths Farm Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Smiths Farm Holiday Park

Valid Reviews

113 Valid Reviews

The Smiths Farm Holiday Park experience has a total of 114 reviews. There are 113 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 113 valid reviews:

Rating Count Percentage
10/10 77
68%
9/10 26
23%
8/10 8
7%
7/10 1
1%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.58% Average

The raw data average (mean) for all the Smiths Farm Holiday Park valid reviews is 95.58% and is based on 113 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

29 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 113 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 29 face-to-face reviews:

Rating Count Percentage
10/10 13
45%
9/10 11
38%
8/10 5
17%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.76% Average

The raw data average (mean) for all the Smiths Farm Holiday Park face-to-face reviews is 92.76% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

96.75%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Callum Mann 10/10 45 days 99.68 100%
Martin Hansen 10/10 45 days 99.68 100%
angelika19 10/10 45 days 99.68 100%
Anonymous 10/10 106 days 98.22 99%
Anonymous 10/10 137 days 97.03 97%
Nia 9/10 228 days 91.76 92%
Maeike 9/10 259 days 89.37 90%
Maika Laura 10/10 259 days 89.37 90%
Axel & Sabine 10/10 259 days 89.37 90%
Michael 10/10 287 days 86.95 87%
Simone Maccagnan 10/10 318 days 83.98 84%
Beate 9/10 318 days 83.98 84%
Jonas and Lottie 10/10 349 days 80.7 81%
Anita 9/10 349 days 80.7 81%
Lance 10/10 379 days 77.24 77%
Julia Thompson 10/10 379 days 77.24 77%
Brett See 10/10 410 days 73.36 74%
Grizzly Girl 9/10 410 days 73.36 74%
kael Matthews 9/10 410 days 73.36 74%
Kimberly 10/10 440 days 69.32 70%
Jenna webber 9/10 440 days 69.32 70%
Karina 10/10 624 days 40.15 40%
Alde 10/10 624 days 40.15 40%
The Weathersons 9/10 637 days true 38.24 38%
Tina Elsdon 10/10 683 days 31.9 32%
Joanna du Toit 9/10 714 days 28.0 28%
Nel Warnaar 10/10 719 days 27.4 27%
Nigel Chapman 10/10 743 days 24.63 25%
Craig Cini 10/10 808 days 18.05 18%
Daniel Unkel 10/10 857 days 13.98 14%
Eric Adelman 10/10 904 days 10.78 11%
Jo Clarke 8/10 945 days 8.14 8%
Jason Morehouse 10/10 989 days 6.78 7%
Alan Brown 5/10 1017 days 4.83 5%
Matthias Wohlgemuth 7/10 1031 days 5.14 5%
Leilani Lemusu-Read 10/10 1048 days 5.35 5%
Kathrin Weigl 10/10 1065 days 5.14 5%
Yachar Tajamady 10/10 1106 days 4.98 5%
Tina Brill 10/10 1140 days 4.91 5%
Robert Ciarrocchi 10/10 1207 days 4.78 5%
Courtney 10/10 1232 days 4.73 5%
Cullen Wiginton 10/10 1274 days 4.65 5%
Alan Honey 9/10 1304 days 4.59 5%
Shaun Burns 10/10 1312 days 4.58 5%
Etienne Boeziek 10/10 1316 days 4.57 5%
Julia Clark 9/10 1340 days 4.52 5%
Sandra Kruse 10/10 1342 days 4.52 5%
Victoria Lee 10/10 1422 days 4.36 4%
Max Brunner 10/10 1437 days 4.33 4%
Hanna from Germany 10/10 1449 days 4.31 4%
Sarah Gurney 10/10 1474 days 4.26 4%
Ron Web 10/10 1475 days 4.26 4%
Claudius How 10/10 1475 days 4.26 4%
Jayne Lewis 10/10 1475 days 4.26 4%
Jade Duncan 10/10 1493 days 4.22 4%
Steve Warren 10/10 1504 days 4.2 4%
Megan 10/10 1536 days 4.14 4%
Nicolas Justin 10/10 1710 days true 3.8 4%
Julia 10/10 1720 days 3.78 4%
John Wray 10/10 1748 days 3.72 4%
Constantin D 10/10 1760 days 3.7 4%
Jonathan Arndt 10/10 1761 days 3.7 4%
Virpi Andersson 10/10 1779 days 3.66 4%
Dieter Schmees 9/10 1791 days true 3.64 4%
Manuela 10/10 1806 days true 3.61 4%
Dieter & Lydia Schmees 9/10 1810 days 3.6 4%
Bert Snel 10/10 1810 days 3.6 4%
oren schnabel 10/10 1810 days 3.6 4%
SUE COLEMAN 9/10 1810 days 3.6 4%
Astrid Egesten 9/10 1817 days true 3.59 4%
Gianpiero Rodari 9/10 1840 days 3.54 4%
sahni 9/10 2024 days 3.18 3%
Jan Legein 10/10 2062 days true 3.11 3%
Josefin Lind 9/10 2064 days true 3.1 3%
Herman Holmgist 9/10 2064 days true 3.1 3%
Leeann Newton 9/10 2111 days true 3.01 3%
Andrew Young 10/10 2113 days 3.01 3%
GN100 9/10 2113 days 3.01 3%
Michael Turek 10/10 2144 days 2.95 3%
Linda Morey 10/10 2144 days 2.95 3%
Eric and Nienke 8/10 2175 days 2.74 3%
Julian Kemp 10/10 2205 days 2.83 3%
Steve Warren 10/10 2236 days 2.77 3%
PaulMacca 10/10 2328 days 2.59 3%
AoP 10/10 2450 days 2.35 2%
Penny Compton 10/10 2450 days 2.35 2%
Julian Roots 8/10 2450 days 2.23 2%
Helen and Ogi 10/10 2463 days true 2.32 2%
Lis Bon 10/10 2478 days 2.29 2%
Pahlfamily 10/10 2509 days 2.23 2%
Joroen Borkert 9/10 2527 days true 2.2 2%
Johannes OBerlin 10/10 2812 days true 1.64 2%
Shavill 10/10 2815 days 1.63 2%
Michael Stoll 10/10 2825 days true 1.61 2%
E Smudde 8/10 2828 days true 1.53 2%
RhysWendy 10/10 2875 days 1.52 2%
Ken Jones 9/10 3156 days true 0.97 1%
Steve Waterhouse 8/10 3166 days true 0.9 1%
Jan Visser 8/10 3181 days true 0.87 1%
Victoria Purver 10/10 3184 days true 0.91 1%
Andrew Koster 9/10 3194 days true 0.89 1%
Emma Edis-Bates 9/10 3197 days true 0.89 1%
rhubarbsky 10/10 3271 days 0.74 1%
krisevelyn 9/10 3485 days true 0.32 0%
Caitriona Doyle 10/10 3568 days true 0.16 0%
Hanz 10/10 3570 days true 0.16 0%
Linley Faulkner 10/10 3574 days 0.15 0%
EA Anders 10/10 3591 days true 0.12 0%
Family van Hessem 8/10 3594 days true 0.1 0%
Anna 10/10 3644 days true 0.01 0%
Jessica Clarisse 10/10 3648 days true 0.0 0%
Christine Suess 10/10 3648 days true 0.0 0%
LindaV 8/10 3914 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Smiths Farm Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.34% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Smiths Farm Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Smiths Farm Holiday Park experience has been adjusted for 17 days. Adjustments are according to the following table.

Days Adjustment
14 -0.28%
15 -0.30%
16 -0.32%
17 -0.34%
18 -0.36%
19 -0.38%
20 -0.40%

Final Ranking Score

96%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.