Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Smiths Farm Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Smiths Farm Holiday Park

Valid Reviews

100 Valid Reviews

The Smiths Farm Holiday Park experience has a total of 101 reviews. There are 100 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 100 valid reviews:

Rating Count Percentage
10/10 68
68%
9/10 22
22%
8/10 8
8%
7/10 1
1%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.40% Average

The raw data average (mean) for all the Smiths Farm Holiday Park valid reviews is 95.40% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

29 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 100 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 29 face-to-face reviews:

Rating Count Percentage
10/10 13
45%
9/10 11
38%
8/10 5
17%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.76% Average

The raw data average (mean) for all the Smiths Farm Holiday Park face-to-face reviews is 92.76% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.59%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Jonas and Lottie 10/10 18 days 99.95 98%
Lance 10/10 48 days 99.63 97%
Julia Thompson 10/10 48 days 99.63 97%
Brett See 10/10 79 days 99.01 97%
Grizzly Girl 9/10 79 days 99.01 97%
kael Matthews 9/10 79 days 99.01 97%
Kimberly 10/10 109 days 98.12 96%
Jenna webber 9/10 109 days 98.12 96%
Karina 10/10 293 days 86.4 84%
Alde 10/10 293 days 86.4 84%
The Weathersons 9/10 306 days true 102.19 100%
Tina Elsdon 10/10 351 days 80.48 78%
Joanna du Toit 9/10 382 days 76.88 75%
Nel Warnaar 10/10 388 days 76.14 74%
Nigel Chapman 10/10 412 days 73.1 71%
Craig Cini 10/10 477 days 63.95 62%
Daniel Unkel 10/10 526 days 56.16 54%
Eric Adelman 10/10 573 days 48.18 46%
Jo Clarke 8/10 614 days 41.66 40%
Jason Morehouse 10/10 657 days 35.4 33%
Alan Brown 5/10 686 days 31.51 30%
Matthias Wohlgemuth 7/10 700 days 29.72 28%
Leilani Lemusu-Read 10/10 716 days 27.76 26%
Kathrin Weigl 10/10 734 days 25.65 24%
Yachar Tajamady 10/10 775 days 21.23 19%
Tina Brill 10/10 808 days 18.05 16%
Robert Ciarrocchi 10/10 876 days 12.6 11%
Courtney 10/10 901 days 10.96 9%
Cullen Wiginton 10/10 943 days 8.66 7%
Alan Honey 9/10 973 days 7.36 5%
Shaun Burns 10/10 981 days 7.06 5%
Etienne Boeziek 10/10 985 days 6.92 5%
Julia Clark 9/10 1009 days 6.17 4%
Sandra Kruse 10/10 1011 days 6.12 4%
Victoria Lee 10/10 1091 days 5.0 3%
Max Brunner 10/10 1106 days 4.98 3%
Hanna from Germany 10/10 1118 days 4.97 3%
Sarah Gurney 10/10 1143 days 4.93 3%
Ron Web 10/10 1143 days 4.93 3%
Claudius How 10/10 1144 days 4.93 3%
Jayne Lewis 10/10 1144 days 4.93 3%
Jade Duncan 10/10 1162 days 4.91 3%
Steve Warren 10/10 1173 days 4.89 3%
Megan 10/10 1204 days 4.85 3%
Nicolas Justin 10/10 1379 days true 5.53 4%
Julia 10/10 1388 days 4.6 3%
John Wray 10/10 1416 days 4.56 3%
Constantin D 10/10 1429 days 4.54 3%
Jonathan Arndt 10/10 1430 days 4.54 3%
Virpi Andersson 10/10 1447 days 4.52 3%
Dieter Schmees 9/10 1460 days true 5.4 3%
Manuela 10/10 1475 days true 5.38 3%
Dieter & Lydia Schmees 9/10 1478 days 4.48 3%
Bert Snel 10/10 1478 days 4.48 3%
oren schnabel 10/10 1478 days 4.48 3%
SUE COLEMAN 9/10 1478 days 4.48 3%
Astrid Egesten 9/10 1486 days true 5.36 3%
Gianpiero Rodari 9/10 1508 days 4.43 3%
sahni 9/10 1693 days 4.18 2%
Jan Legein 10/10 1731 days true 4.95 3%
Josefin Lind 9/10 1733 days true 4.95 3%
Herman Holmgist 9/10 1733 days true 4.95 3%
Leeann Newton 9/10 1780 days true 4.87 3%
Andrew Young 10/10 1782 days 4.06 2%
GN100 9/10 1782 days 4.06 2%
Michael Turek 10/10 1813 days 4.02 2%
Linda Morey 10/10 1813 days 4.02 2%
Eric and Nienke 8/10 1844 days 3.97 2%
Julian Kemp 10/10 1874 days 3.93 2%
Steve Warren 10/10 1905 days 3.89 2%
PaulMacca 10/10 1997 days 3.76 2%
AoP 10/10 2119 days 3.6 2%
Penny Compton 10/10 2119 days 3.6 2%
Julian Roots 8/10 2119 days 3.6 2%
Helen and Ogi 10/10 2132 days true 4.3 2%
Lis Bon 10/10 2147 days 3.56 2%
Pahlfamily 10/10 2178 days 3.52 2%
Joroen Borkert 9/10 2196 days true 4.19 2%
Johannes OBerlin 10/10 2481 days true 3.72 2%
Shavill 10/10 2484 days 3.1 1%
Michael Stoll 10/10 2494 days true 3.7 2%
E Smudde 8/10 2497 days true 3.7 2%
RhysWendy 10/10 2544 days 3.02 1%
Ken Jones 9/10 2825 days true 3.16 1%
Steve Waterhouse 8/10 2835 days true 3.14 1%
Jan Visser 8/10 2850 days true 3.12 1%
Victoria Purver 10/10 2853 days true 3.11 1%
Andrew Koster 9/10 2863 days true 3.09 1%
Emma Edis-Bates 9/10 2866 days true 3.09 1%
rhubarbsky 10/10 2940 days 2.47 1%
krisevelyn 9/10 3154 days true 2.62 1%
Caitriona Doyle 10/10 3237 days true 2.48 1%
Hanz 10/10 3239 days true 2.48 1%
Linley Faulkner 10/10 3243 days 2.06 0%
EA Anders 10/10 3260 days true 2.44 1%
Family van Hessem 8/10 3263 days true 2.44 1%
Anna 10/10 3313 days true 2.35 0%
Jessica Clarisse 10/10 3317 days true 2.35 0%
Christine Suess 10/10 3317 days true 2.35 0%
LindaV 8/10 3583 days true 1.91 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Smiths Farm Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.06% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Smiths Farm Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Smiths Farm Holiday Park experience has been adjusted for 3 days. Adjustments are according to the following table.

Days Adjustment
0 -0.00%
1 -0.02%
2 -0.04%
3 -0.06%
4 -0.08%
5 -0.10%
6 -0.12%

Final Ranking Score

96%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.