Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Smiths Farm Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
127 Valid Reviews
The Smiths Farm Holiday Park experience has a total of 128 reviews. There are 127 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 127 valid reviews:
The raw data average (mean) for all the Smiths Farm Holiday Park valid reviews is 95.59% and is based on 127 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 127 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
The raw data average (mean) for all the Smiths Farm Holiday Park face-to-face reviews is 92.76% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Kristine V||10/10||23 days||100%|
|Isabella S||10/10||358 days||80%|
|Elin Pranter||10/10||388 days||76%|
|Zuzana and family||10/10||419 days||72%|
|Just a guy||10/10||419 days||72%|
|Liz Wade||8/10||447 days||65%|
|Tom S||10/10||479 days||64%|
|Dieter Giesen||10/10||479 days||64%|
|Callum Mann||10/10||571 days||48%|
|Martin Hansen||10/10||571 days||48%|
|Maika Laura||10/10||785 days||20%|
|Axel & Sabine||10/10||785 days||20%|
|Simone Maccagnan||10/10||844 days||15%|
|Jonas and Lottie||10/10||875 days||12%|
|Julia Thompson||10/10||905 days||10%|
|Brett See||10/10||936 days||9%|
|Grizzly Girl||9/10||936 days||9%|
|kael Matthews||9/10||936 days||9%|
|Jenna webber||9/10||966 days||7%|
|The Weathersons||9/10||1163 days||3%|
|Tina Elsdon||10/10||1208 days||4%|
|Joanna du Toit||9/10||1239 days||4%|
|Nel Warnaar||10/10||1245 days||4%|
|Nigel Chapman||10/10||1269 days||4%|
|Craig Cini||10/10||1334 days||4%|
|Daniel Unkel||10/10||1383 days||4%|
|Eric Adelman||10/10||1430 days||4%|
|Jo Clarke||8/10||1471 days||4%|
|Jason Morehouse||10/10||1514 days||4%|
|Alan Brown||5/10||1543 days||3%|
|Matthias Wohlgemuth||7/10||1557 days||3%|
|Leilani Lemusu-Read||10/10||1573 days||4%|
|Kathrin Weigl||10/10||1591 days||4%|
|Yachar Tajamady||10/10||1632 days||3%|
|Tina Brill||10/10||1665 days||3%|
|Robert Ciarrocchi||10/10||1733 days||3%|
|Cullen Wiginton||10/10||1800 days||3%|
|Alan Honey||9/10||1830 days||3%|
|Shaun Burns||10/10||1838 days||3%|
|Etienne Boeziek||10/10||1842 days||3%|
|Julia Clark||9/10||1866 days||3%|
|Sandra Kruse||10/10||1868 days||3%|
|Victoria Lee||10/10||1948 days||3%|
|Max Brunner||10/10||1963 days||3%|
|Hanna from Germany||10/10||1975 days||3%|
|Sarah Gurney||10/10||2000 days||3%|
|Ron Web||10/10||2000 days||3%|
|Claudius How||10/10||2001 days||3%|
|Jayne Lewis||10/10||2001 days||3%|
|Jade Duncan||10/10||2019 days||3%|
|Steve Warren||10/10||2030 days||3%|
|Nicolas Justin||10/10||2236 days||2%|
|John Wray||10/10||2273 days||2%|
|Constantin D||10/10||2286 days||2%|
|Jonathan Arndt||10/10||2287 days||2%|
|Virpi Andersson||10/10||2304 days||2%|
|Dieter Schmees||9/10||2317 days||2%|
|Dieter & Lydia Schmees||9/10||2335 days||2%|
|Bert Snel||10/10||2335 days||2%|
|oren schnabel||10/10||2335 days||2%|
|SUE COLEMAN||9/10||2335 days||2%|
|Astrid Egesten||9/10||2343 days||2%|
|Gianpiero Rodari||9/10||2365 days||2%|
|Jan Legein||10/10||2588 days||1%|
|Josefin Lind||9/10||2590 days||1%|
|Herman Holmgist||9/10||2590 days||1%|
|Leeann Newton||9/10||2637 days||1%|
|Andrew Young||10/10||2639 days||1%|
|Michael Turek||10/10||2670 days||1%|
|Linda Morey||10/10||2670 days||1%|
|Eric and Nienke||8/10||2701 days||1%|
|Julian Kemp||10/10||2731 days||1%|
|Steve Warren||10/10||2762 days||1%|
|Penny Compton||10/10||2976 days||1%|
|Julian Roots||8/10||2976 days||1%|
|Helen and Ogi||10/10||2989 days||1%|
|Lis Bon||10/10||3004 days||1%|
|Joroen Borkert||9/10||3053 days||0%|
|Johannes OBerlin||10/10||3338 days||0%|
|Michael Stoll||10/10||3351 days||0%|
|E Smudde||8/10||3354 days||0%|
|Ken Jones||9/10||3682 days||0%|
|Steve Waterhouse||8/10||3692 days||0%|
|Jan Visser||8/10||3707 days||0%|
|Victoria Purver||10/10||3710 days||0%|
|Andrew Koster||9/10||3720 days||0%|
|Emma Edis-Bates||9/10||3723 days||0%|
|Caitriona Doyle||10/10||4094 days||0%|
|Linley Faulkner||10/10||4100 days||1%|
|EA Anders||10/10||4117 days||0%|
|Family van Hessem||8/10||4120 days||0%|
|Jessica Clarisse||10/10||4174 days||0%|
|Christine Suess||10/10||4174 days||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Smiths Farm Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 72 days. However the Smiths Farm Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Smiths Farm Holiday Park experience has been adjusted for 14 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.