Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whanganui River TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
87 Valid Reviews
The Whanganui River TOP 10 Holiday Park experience has a total of 88 reviews. There are 87 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 87 valid reviews:
The raw data average (mean) for all the Whanganui River TOP 10 Holiday Park valid reviews is 88.16% and is based on 87 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
25 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 87 valid reviews, the experience has 25 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 25 face-to-face reviews:
The raw data average (mean) for all the Whanganui River TOP 10 Holiday Park face-to-face reviews is 85.60% and is based on 25 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Pamela Brucks||10/10||1137 days||5%|
|Jenny Jonez||8/10||1137 days||5%|
|Owen Fine||10/10||1165 days||5%|
|brian biggs||10/10||1165 days||5%|
|Steven Schoof||10/10||1888 days||3%|
|Axel Merz||8/10||1913 days||3%|
|Jule & Thomas aus Hamburg Elternzeit 2015||8/10||2019 days||3%|
|Puneet Mishra||9/10||2087 days||3%|
|Stephen McNair||5/10||2292 days||2%|
|Sarah Munnings||10/10||2353 days||3%|
|Sidney Stokkers||6/10||2384 days||2%|
|Brita Topp||10/10||2567 days||2%|
|Brenda Sanders||10/10||2657 days||2%|
|David Wood||8/10||2749 days||2%|
|Dianne Cody||9/10||2963 days||1%|
|Beate Schühmann||10/10||2963 days||1%|
|Chris Verster||10/10||3022 days||1%|
|Paul Wood||9/10||3022 days||1%|
|Ammon Yannick||9/10||3042 days||1%|
|Timo Maschke||8/10||3044 days||1%|
|R E Webb||9/10||3340 days||0%|
|Uwe Henze||8/10||3342 days||0%|
|Marie Frank||10/10||3357 days||0%|
|hendrik king||1/10||3419 days||0%|
|Bernhard & Brigitte Gosch||8/10||3426 days||0%|
|Leif Sorensen||8/10||3433 days||0%|
|Marianne Swauger||9/10||3677 days||1%|
|Claus Lage||10/10||3687 days||1%|
|Mark & Wendy Caddye||8/10||3706 days||1%|
|D Oostrum||8/10||3717 days||1%|
|Sarah Ewing||10/10||3719 days||1%|
|pvo plas||7/10||4081 days||1%|
|Valerie Van Hemelrijck||10/10||4082 days||1%|
|Helen Power||9/10||4082 days||1%|
|Daryl Scott||10/10||4149 days||1%|
|Susann Koschmeider||8/10||4153 days||1%|
|Chris Mackamul||10/10||4156 days||1%|
|Fer Bonsel||8/10||4172 days||1%|
|Nico Venter||10/10||4240 days||1%|
|Gwen Mans||8/10||4271 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whanganui River TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 63 days. However the Whanganui River TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Whanganui River TOP 10 Holiday Park experience has been adjusted for 70 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.