G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wellington TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wellington TOP 10 Holiday Park
Valid Reviews
195 Valid Reviews
The Wellington TOP 10 Holiday Park experience has a total of 198 reviews. There are 195 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 195 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 33 |
|
17% |
| 8/10 | 34 |
|
17% |
| 7/10 | 25 |
|
13% |
| 6/10 | 22 |
|
11% |
| 5/10 | 22 |
|
11% |
| 4/10 | 10 |
|
5% |
| 3/10 | 7 |
|
4% |
| 2/10 | 10 |
|
5% |
| 1/10 | 10 |
|
5% |
66.51% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park valid reviews is 66.51% and is based on 195 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
121 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 195 valid reviews, the experience has 121 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 121 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
10% |
| 9/10 | 22 |
|
18% |
| 8/10 | 19 |
|
16% |
| 7/10 | 13 |
|
11% |
| 6/10 | 16 |
|
13% |
| 5/10 | 18 |
|
15% |
| 4/10 | 8 |
|
7% |
| 3/10 | 5 |
|
4% |
| 2/10 | 5 |
|
4% |
| 1/10 | 3 |
|
2% |
66.69% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park face-to-face reviews is 66.69% and is based on 121 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.28%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Clement | 7/10 | 220 days | 100% |
| Carmen | 6/10 | 373 days | 88% |
| Jonas Ng | 10/10 | 435 days | 99% |
| Morgane | 8/10 | 616 days | 85% |
| Le | 10/10 | 677 days | 82% |
| Bevjean | 10/10 | 708 days | 79% |
| Aragorn | 9/10 | 861 days | 63% |
| Maud Jabouley | 10/10 | 861 days | 64% |
| Terry | 9/10 | 982 days | 50% |
| Katy | 5/10 | 982 days | 38% |
| Tzan from CA | 6/10 | 1166 days | 28% |
| Fletch | 10/10 | 1316 days | 22% |
| Linda | 9/10 | 1316 days | 21% |
| Amy Shoemake | 8/10 | 1378 days | 18% |
| Erin Cheng | 4/10 | 1378 days | 12% |
| Lucas | 8/10 | 1408 days | 16% |
| Sarah | 10/10 | 1439 days | 15% |
| James | 8/10 | 1743 days | 6% |
| charles | 1/10 | 2018 days | 2% |
| Leigh Billing | 1/10 | 2077 days | 2% |
| K1W1jax | 2/10 | 2291 days | 2% |
| Lyn McIvor | 9/10 | 2383 days | 4% |
| Maria | 1/10 | 2383 days | 2% |
| Liz Wade | 8/10 | 2412 days | 4% |
| Ian & Wendy | 1/10 | 2412 days | 1% |
| Moritz | 8/10 | 2443 days | 4% |
| Christoph | 5/10 | 2443 days | 3% |
| Mrs Lounis | 8/10 | 2474 days | 4% |
| Ryan | 8/10 | 2504 days | 4% |
| Kate | 8/10 | 2688 days | 3% |
| Clare & Gerry | 10/10 | 2749 days | 3% |
| Jgcanada | 10/10 | 2777 days | 3% |
| Leanne | 8/10 | 2777 days | 3% |
| Nadja Kampfhenkel | 7/10 | 2808 days | 3% |
| helen reeve | 9/10 | 2900 days | 3% |
| Boguslaw MAKIELLO | 2/10 | 3097 days | 1% |
| Shira LA | 7/10 | 3142 days | 2% |
| Helen Rimmer | 10/10 | 3154 days | 2% |
| Marine Fauquenot | 6/10 | 3158 days | 2% |
| Lene Hendel | 6/10 | 3159 days | 2% |
| Debbie Lesurf | 9/10 | 3211 days | 2% |
| Carl von Horstig | 6/10 | 3243 days | 2% |
| Jasmine Andrew | 9/10 | 3249 days | 2% |
| Lei Horton | 9/10 | 3335 days | 2% |
| Paul Batty | 7/10 | 3350 days | 2% |
| Roger Foley | 1/10 | 3448 days | 1% |
| Mailhos Cécile | 7/10 | 3482 days | 2% |
| Paula Barclay | 3/10 | 3493 days | 1% |
| Charlie Vaughan | 6/10 | 3495 days | 1% |
| Greg Parkes | 7/10 | 3511 days | 2% |
| Rebecca Lindsey | 7/10 | 3538 days | 1% |
| Gaurav Bhutani | 5/10 | 3538 days | 1% |
| ben carroll | 4/10 | 3630 days | 1% |
| Peter Barker | 8/10 | 3823 days | 1% |
| Christina Wakolbinger | 1/10 | 3849 days | 0% |
| Staffan Johansson | 9/10 | 3855 days | 1% |
| Nina | 3/10 | 3904 days | 0% |
| Ron Web | 7/10 | 3965 days | 1% |
| Will Waine | 9/10 | 4057 days | 0% |
| Elka Keijzer | 5/10 | 4149 days | 0% |
| holidaymad from Solihull | 8/10 | 4269 days | 0% |
| Mike Fricker | 8/10 | 4544 days | 1% |
| Helma Druyken | 6/10 | 4573 days | 1% |
| MARK PALMER | 2/10 | 4575 days | 0% |
| Eva-Maria Krueger | 7/10 | 4575 days | 1% |
| Janina Zwerver | 5/10 | 4577 days | 1% |
| Chris | 10/10 | 4634 days | 1% |
| Elin Andersson | 8/10 | 4634 days | 1% |
| Elin Paulssen | 9/10 | 4634 days | 1% |
| Xan Northman | 7/10 | 4634 days | 1% |
| W & K Boyd | 2/10 | 4756 days | 0% |
| Ton Martens | 3/10 | 4931 days | 0% |
| Michael Nolan | 8/10 | 4940 days | 1% |
| Schuster | 4/10 | 4953 days | 0% |
| Andrew Pearce | 9/10 | 4999 days | 1% |
| Hanneke P | 7/10 | 4999 days | 1% |
| Tony Hines | 9/10 | 5016 days | 1% |
| Peter | 8/10 | 5023 days | 1% |
| Anne and John | 6/10 | 5029 days | 1% |
| Terry Coles | 9/10 | 5030 days | 1% |
| Marian | 5/10 | 5032 days | 1% |
| Adam Hassan | 6/10 | 5035 days | 1% |
| Henzen | 7/10 | 5039 days | 1% |
| Julia Ramseier | 10/10 | 5042 days | 1% |
| Lisa Blake | 5/10 | 5046 days | 1% |
| Verest | 9/10 | 5046 days | 1% |
| Megan Child | 9/10 | 5047 days | 1% |
| Peter Kent | 10/10 | 5292 days | 1% |
| Michael Touzer | 5/10 | 5300 days | 1% |
| Frank Claassen | 8/10 | 5301 days | 1% |
| Michael Jefferies | 9/10 | 5308 days | 1% |
| D van Dongen | 7/10 | 5309 days | 1% |
| Manuela | 6/10 | 5310 days | 1% |
| Lotte Zwail | 7/10 | 5314 days | 1% |
| Frans Roebroek | 9/10 | 5316 days | 1% |
| Patricia Fearon | 7/10 | 5317 days | 1% |
| Merlyn | 6/10 | 5318 days | 1% |
| Ozgla | 1/10 | 5318 days | 0% |
| Gillian MacLaren | 5/10 | 5319 days | 1% |
| Dave Simpson | 9/10 | 5319 days | 1% |
| Lepied | 5/10 | 5321 days | 1% |
| Beyeler | 10/10 | 5322 days | 1% |
| Graham Swinyard | 8/10 | 5328 days | 1% |
| Maria Dietrich | 8/10 | 5329 days | 1% |
| Hans Erik Munch | 6/10 | 5332 days | 1% |
| Margaret Wendell | 7/10 | 5332 days | 1% |
| Sebastian | 8/10 | 5332 days | 1% |
| Steve Collier | 4/10 | 5333 days | 0% |
| Marie Frank | 10/10 | 5334 days | 1% |
| Sandy & Michaela | 10/10 | 5347 days | 1% |
| Graham | 7/10 | 5365 days | 1% |
| ZephyrTL | 2/10 | 5365 days | 0% |
| hendrik king | 1/10 | 5365 days | 0% |
| Niels Daubjerg | 10/10 | 5397 days | 1% |
| Robert Carswell | 9/10 | 5402 days | 1% |
| Steve Eley | 1/10 | 5405 days | 0% |
| Jan & Marian | 6/10 | 5408 days | 1% |
| Rudlinger | 4/10 | 5413 days | 0% |
| Verhahr | 5/10 | 5416 days | 1% |
| Gary A | 9/10 | 5426 days | 1% |
| damaca | 2/10 | 5487 days | 0% |
| Dave van Bergen | 8/10 | 5635 days | 1% |
| Ralph & Marloes Meyers | 8/10 | 5639 days | 1% |
| Philip Gierke | 8/10 | 5645 days | 1% |
| Adi Leheucel | 4/10 | 5652 days | 0% |
| Oliver Berg | 5/10 | 5654 days | 1% |
| Karsten Tannhauser | 8/10 | 5654 days | 1% |
| Dave Jones | 7/10 | 5655 days | 1% |
| Rens Hemselmans | 6/10 | 5657 days | 1% |
| Michael Simmang | 8/10 | 5659 days | 1% |
| Michael Howat | 7/10 | 5661 days | 1% |
| Nicola Shaw | 8/10 | 5664 days | 1% |
| Katy Bourne | 5/10 | 5665 days | 1% |
| Kathleen Brown | 4/10 | 5669 days | 0% |
| Melanie Gruber | 8/10 | 5672 days | 1% |
| Diete Rokosch | 9/10 | 5672 days | 1% |
| Anne | 5/10 | 5673 days | 1% |
| Colin Lockwood | 7/10 | 5674 days | 1% |
| Annelie & Martin | 8/10 | 5675 days | 1% |
| Anita Aleva | 6/10 | 5683 days | 1% |
| Haan Begerian | 5/10 | 5685 days | 1% |
| Kurt | 7/10 | 5686 days | 1% |
| Annie Pennington | 10/10 | 5686 days | 1% |
| Pat MacDonald | 7/10 | 5686 days | 1% |
| David | 6/10 | 5689 days | 1% |
| Marianne Astorp | 6/10 | 5690 days | 1% |
| Rossiter | 5/10 | 5692 days | 1% |
| D Oostrum | 9/10 | 5694 days | 1% |
| Iain Sutherland | 8/10 | 5694 days | 1% |
| Meg & Steve | 6/10 | 5969 days | 1% |
| uceil | 4/10 | 5984 days | 0% |
| Andy & Louise Dutton | 10/10 | 6023 days | 1% |
| Richard Spore | 8/10 | 6023 days | 1% |
| Pam Know | 6/10 | 6031 days | 1% |
| Tony Killingray | 3/10 | 6039 days | 0% |
| Chris Jones | 2/10 | 6042 days | 0% |
| Pierre Pilon | 9/10 | 6044 days | 1% |
| Denecke Thorsten | 4/10 | 6045 days | 0% |
| Roger Trusedale | 3/10 | 6046 days | 0% |
| Bunnik | 9/10 | 6049 days | 1% |
| Marc Hoehstra | 8/10 | 6050 days | 1% |
| Alan Howe | 6/10 | 6056 days | 1% |
| Helen Power | 9/10 | 6059 days | 1% |
| Bryan Keddie | 3/10 | 6060 days | 0% |
| joe Reibli | 10/10 | 6061 days | 1% |
| Hoogh | 9/10 | 6061 days | 1% |
| Pizzanelli | 5/10 | 6063 days | 1% |
| Jeannot Robert | 10/10 | 6074 days | 1% |
| Douglas Kirby | 6/10 | 6077 days | 1% |
| Gerry Donoghue | 7/10 | 6078 days | 1% |
| Colin Morbey | 8/10 | 6078 days | 1% |
| Bartlett nz | 7/10 | 6081 days | 1% |
| biene | 2/10 | 6110 days | 0% |
| annett | 2/10 | 6111 days | 0% |
| willemrn | 4/10 | 6111 days | 0% |
| mariak | 3/10 | 6112 days | 0% |
| nadinef | 7/10 | 6118 days | 1% |
| hofstetterf | 9/10 | 6124 days | 1% |
| katepat | 8/10 | 6126 days | 1% |
| carolineder | 5/10 | 6126 days | 1% |
| Anne Ford | 9/10 | 6128 days | 1% |
| Antje & Sascha Häusler | 5/10 | 6130 days | 1% |
| Chris Mackamul | 10/10 | 6133 days | 1% |
| Sibylle Locher | 9/10 | 6134 days | 1% |
| David D S | 6/10 | 6134 days | 1% |
| Kazmeister | 8/10 | 6156 days | 1% |
| Tracy & Peter Cassidy | 1/10 | 6165 days | 0% |
| katesh | 9/10 | 6325 days | 1% |
| BVanW | 5/10 | 6362 days | 1% |
| desl | 10/10 | 6370 days | 1% |
| Katy1 | 9/10 | 6372 days | 1% |
| Colin Heath | 2/10 | 6388 days | 0% |
| Marina | 5/10 | 6412 days | 1% |
| Nick | 9/10 | 6413 days | 1% |
| Joosten | 5/10 | 6416 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wellington TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.76% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 85 days. However the Wellington TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wellington TOP 10 Holiday Park experience has been adjusted for 198 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 195 | -2.71% |
| 196 | -2.73% |
| 197 | -2.74% |
| 198 | -2.76% |
| 199 | -2.77% |
| 200 | -2.78% |
| 201 | -2.80% |
| … | … |
Balancing Adjustment
3.43% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.