G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wellington TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wellington TOP 10 Holiday Park
Valid Reviews
195 Valid Reviews
The Wellington TOP 10 Holiday Park experience has a total of 198 reviews. There are 195 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 195 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 33 |
|
17% |
| 8/10 | 34 |
|
17% |
| 7/10 | 25 |
|
13% |
| 6/10 | 22 |
|
11% |
| 5/10 | 22 |
|
11% |
| 4/10 | 10 |
|
5% |
| 3/10 | 7 |
|
4% |
| 2/10 | 10 |
|
5% |
| 1/10 | 10 |
|
5% |
66.51% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park valid reviews is 66.51% and is based on 195 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
121 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 195 valid reviews, the experience has 121 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 121 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
10% |
| 9/10 | 22 |
|
18% |
| 8/10 | 19 |
|
16% |
| 7/10 | 13 |
|
11% |
| 6/10 | 16 |
|
13% |
| 5/10 | 18 |
|
15% |
| 4/10 | 8 |
|
7% |
| 3/10 | 5 |
|
4% |
| 2/10 | 5 |
|
4% |
| 1/10 | 3 |
|
2% |
66.69% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park face-to-face reviews is 66.69% and is based on 121 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Clement | 7/10 | 261 days | 100% |
| Carmen | 6/10 | 414 days | 87% |
| Jonas Ng | 10/10 | 476 days | 97% |
| Morgane | 8/10 | 657 days | 83% |
| Le | 10/10 | 718 days | 79% |
| Bevjean | 10/10 | 749 days | 76% |
| Aragorn | 9/10 | 902 days | 59% |
| Maud Jabouley | 10/10 | 902 days | 60% |
| Terry | 9/10 | 1023 days | 46% |
| Katy | 5/10 | 1023 days | 35% |
| Tzan from CA | 6/10 | 1207 days | 26% |
| Fletch | 10/10 | 1357 days | 19% |
| Linda | 9/10 | 1357 days | 19% |
| Amy Shoemake | 8/10 | 1419 days | 16% |
| Erin Cheng | 4/10 | 1419 days | 10% |
| Lucas | 8/10 | 1449 days | 14% |
| Sarah | 10/10 | 1480 days | 13% |
| James | 8/10 | 1784 days | 5% |
| charles | 1/10 | 2059 days | 2% |
| Leigh Billing | 1/10 | 2118 days | 2% |
| K1W1jax | 2/10 | 2332 days | 2% |
| Lyn McIvor | 9/10 | 2424 days | 4% |
| Maria | 1/10 | 2424 days | 2% |
| Liz Wade | 8/10 | 2452 days | 4% |
| Ian & Wendy | 1/10 | 2453 days | 2% |
| Moritz | 8/10 | 2484 days | 4% |
| Christoph | 5/10 | 2484 days | 3% |
| Mrs Lounis | 8/10 | 2515 days | 4% |
| Ryan | 8/10 | 2545 days | 4% |
| Kate | 8/10 | 2729 days | 3% |
| Clare & Gerry | 10/10 | 2790 days | 3% |
| Jgcanada | 10/10 | 2818 days | 3% |
| Leanne | 8/10 | 2818 days | 3% |
| Nadja Kampfhenkel | 7/10 | 2849 days | 3% |
| helen reeve | 9/10 | 2941 days | 3% |
| Boguslaw MAKIELLO | 2/10 | 3138 days | 1% |
| Shira LA | 7/10 | 3183 days | 2% |
| Helen Rimmer | 10/10 | 3195 days | 2% |
| Marine Fauquenot | 6/10 | 3199 days | 2% |
| Lene Hendel | 6/10 | 3200 days | 2% |
| Debbie Lesurf | 9/10 | 3252 days | 2% |
| Carl von Horstig | 6/10 | 3284 days | 2% |
| Jasmine Andrew | 9/10 | 3290 days | 2% |
| Lei Horton | 9/10 | 3376 days | 2% |
| Paul Batty | 7/10 | 3391 days | 2% |
| Roger Foley | 1/10 | 3488 days | 1% |
| Mailhos Cécile | 7/10 | 3523 days | 2% |
| Paula Barclay | 3/10 | 3534 days | 1% |
| Charlie Vaughan | 6/10 | 3536 days | 1% |
| Greg Parkes | 7/10 | 3552 days | 2% |
| Rebecca Lindsey | 7/10 | 3578 days | 1% |
| Gaurav Bhutani | 5/10 | 3579 days | 1% |
| ben carroll | 4/10 | 3670 days | 1% |
| Peter Barker | 8/10 | 3864 days | 1% |
| Christina Wakolbinger | 1/10 | 3890 days | 0% |
| Staffan Johansson | 9/10 | 3896 days | 1% |
| Nina | 3/10 | 3945 days | 0% |
| Ron Web | 7/10 | 4006 days | 1% |
| Will Waine | 9/10 | 4097 days | 0% |
| Elka Keijzer | 5/10 | 4189 days | 0% |
| holidaymad from Solihull | 8/10 | 4309 days | 0% |
| Mike Fricker | 8/10 | 4585 days | 1% |
| Helma Druyken | 6/10 | 4614 days | 1% |
| MARK PALMER | 2/10 | 4616 days | 0% |
| Eva-Maria Krueger | 7/10 | 4616 days | 1% |
| Janina Zwerver | 5/10 | 4618 days | 1% |
| Chris | 10/10 | 4675 days | 1% |
| Elin Andersson | 8/10 | 4675 days | 1% |
| Elin Paulssen | 9/10 | 4675 days | 1% |
| Xan Northman | 7/10 | 4675 days | 1% |
| W & K Boyd | 2/10 | 4797 days | 0% |
| Ton Martens | 3/10 | 4972 days | 0% |
| Michael Nolan | 8/10 | 4981 days | 1% |
| Schuster | 4/10 | 4994 days | 1% |
| Andrew Pearce | 9/10 | 5040 days | 1% |
| Hanneke P | 7/10 | 5040 days | 1% |
| Tony Hines | 9/10 | 5057 days | 1% |
| Peter | 8/10 | 5064 days | 1% |
| Anne and John | 6/10 | 5070 days | 1% |
| Terry Coles | 9/10 | 5071 days | 1% |
| Marian | 5/10 | 5073 days | 1% |
| Adam Hassan | 6/10 | 5076 days | 1% |
| Henzen | 7/10 | 5080 days | 1% |
| Julia Ramseier | 10/10 | 5083 days | 1% |
| Lisa Blake | 5/10 | 5087 days | 1% |
| Verest | 9/10 | 5087 days | 1% |
| Megan Child | 9/10 | 5088 days | 1% |
| Peter Kent | 10/10 | 5333 days | 1% |
| Michael Touzer | 5/10 | 5341 days | 1% |
| Frank Claassen | 8/10 | 5342 days | 1% |
| Michael Jefferies | 9/10 | 5349 days | 1% |
| D van Dongen | 7/10 | 5350 days | 1% |
| Manuela | 6/10 | 5351 days | 1% |
| Lotte Zwail | 7/10 | 5355 days | 1% |
| Frans Roebroek | 9/10 | 5357 days | 1% |
| Patricia Fearon | 7/10 | 5358 days | 1% |
| Merlyn | 6/10 | 5359 days | 1% |
| Ozgla | 1/10 | 5359 days | 0% |
| Gillian MacLaren | 5/10 | 5360 days | 1% |
| Dave Simpson | 9/10 | 5360 days | 1% |
| Lepied | 5/10 | 5362 days | 1% |
| Beyeler | 10/10 | 5363 days | 1% |
| Graham Swinyard | 8/10 | 5369 days | 1% |
| Maria Dietrich | 8/10 | 5370 days | 1% |
| Hans Erik Munch | 6/10 | 5373 days | 1% |
| Margaret Wendell | 7/10 | 5373 days | 1% |
| Sebastian | 8/10 | 5373 days | 1% |
| Steve Collier | 4/10 | 5374 days | 1% |
| Marie Frank | 10/10 | 5375 days | 1% |
| Sandy & Michaela | 10/10 | 5388 days | 1% |
| Graham | 7/10 | 5406 days | 1% |
| ZephyrTL | 2/10 | 5406 days | 0% |
| hendrik king | 1/10 | 5406 days | 0% |
| Niels Daubjerg | 10/10 | 5438 days | 1% |
| Robert Carswell | 9/10 | 5443 days | 1% |
| Steve Eley | 1/10 | 5446 days | 0% |
| Jan & Marian | 6/10 | 5449 days | 1% |
| Rudlinger | 4/10 | 5454 days | 1% |
| Verhahr | 5/10 | 5457 days | 1% |
| Gary A | 9/10 | 5467 days | 1% |
| damaca | 2/10 | 5528 days | 0% |
| Dave van Bergen | 8/10 | 5676 days | 1% |
| Ralph & Marloes Meyers | 8/10 | 5680 days | 1% |
| Philip Gierke | 8/10 | 5686 days | 1% |
| Adi Leheucel | 4/10 | 5693 days | 1% |
| Oliver Berg | 5/10 | 5695 days | 1% |
| Karsten Tannhauser | 8/10 | 5695 days | 1% |
| Dave Jones | 7/10 | 5696 days | 1% |
| Rens Hemselmans | 6/10 | 5698 days | 1% |
| Michael Simmang | 8/10 | 5700 days | 1% |
| Michael Howat | 7/10 | 5702 days | 1% |
| Nicola Shaw | 8/10 | 5705 days | 1% |
| Katy Bourne | 5/10 | 5706 days | 1% |
| Kathleen Brown | 4/10 | 5710 days | 1% |
| Melanie Gruber | 8/10 | 5713 days | 1% |
| Diete Rokosch | 9/10 | 5713 days | 1% |
| Anne | 5/10 | 5714 days | 1% |
| Colin Lockwood | 7/10 | 5715 days | 1% |
| Annelie & Martin | 8/10 | 5716 days | 1% |
| Anita Aleva | 6/10 | 5724 days | 1% |
| Haan Begerian | 5/10 | 5726 days | 1% |
| Kurt | 7/10 | 5727 days | 1% |
| Annie Pennington | 10/10 | 5727 days | 1% |
| Pat MacDonald | 7/10 | 5727 days | 1% |
| David | 6/10 | 5730 days | 1% |
| Marianne Astorp | 6/10 | 5731 days | 1% |
| Rossiter | 5/10 | 5733 days | 1% |
| D Oostrum | 9/10 | 5735 days | 1% |
| Iain Sutherland | 8/10 | 5735 days | 1% |
| Meg & Steve | 6/10 | 6010 days | 1% |
| uceil | 4/10 | 6025 days | 1% |
| Andy & Louise Dutton | 10/10 | 6064 days | 1% |
| Richard Spore | 8/10 | 6064 days | 1% |
| Pam Know | 6/10 | 6072 days | 1% |
| Tony Killingray | 3/10 | 6080 days | 0% |
| Chris Jones | 2/10 | 6083 days | 0% |
| Pierre Pilon | 9/10 | 6085 days | 1% |
| Denecke Thorsten | 4/10 | 6086 days | 1% |
| Roger Trusedale | 3/10 | 6087 days | 0% |
| Bunnik | 9/10 | 6090 days | 1% |
| Marc Hoehstra | 8/10 | 6091 days | 1% |
| Alan Howe | 6/10 | 6097 days | 1% |
| Helen Power | 9/10 | 6100 days | 1% |
| Bryan Keddie | 3/10 | 6101 days | 0% |
| joe Reibli | 10/10 | 6102 days | 1% |
| Hoogh | 9/10 | 6102 days | 1% |
| Pizzanelli | 5/10 | 6104 days | 1% |
| Jeannot Robert | 10/10 | 6115 days | 1% |
| Douglas Kirby | 6/10 | 6118 days | 1% |
| Gerry Donoghue | 7/10 | 6119 days | 1% |
| Colin Morbey | 8/10 | 6119 days | 1% |
| Bartlett nz | 7/10 | 6122 days | 1% |
| biene | 2/10 | 6151 days | 0% |
| annett | 2/10 | 6152 days | 0% |
| willemrn | 4/10 | 6152 days | 1% |
| mariak | 3/10 | 6153 days | 0% |
| nadinef | 7/10 | 6159 days | 1% |
| hofstetterf | 9/10 | 6165 days | 1% |
| katepat | 8/10 | 6167 days | 1% |
| carolineder | 5/10 | 6167 days | 1% |
| Anne Ford | 9/10 | 6169 days | 1% |
| Antje & Sascha Häusler | 5/10 | 6171 days | 1% |
| Chris Mackamul | 10/10 | 6174 days | 1% |
| Sibylle Locher | 9/10 | 6175 days | 1% |
| David D S | 6/10 | 6175 days | 1% |
| Kazmeister | 8/10 | 6197 days | 1% |
| Tracy & Peter Cassidy | 1/10 | 6206 days | 0% |
| katesh | 9/10 | 6366 days | 1% |
| BVanW | 5/10 | 6403 days | 1% |
| desl | 10/10 | 6411 days | 1% |
| Katy1 | 9/10 | 6413 days | 1% |
| Colin Heath | 2/10 | 6429 days | 0% |
| Marina | 5/10 | 6453 days | 1% |
| Nick | 9/10 | 6454 days | 1% |
| Joosten | 5/10 | 6457 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wellington TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.66% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Wellington TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wellington TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.60% |
| 198 | -3.62% |
| 199 | -3.64% |
| 200 | -3.66% |
| 201 | -3.68% |
| 202 | -3.70% |
| 203 | -3.71% |
| … | … |
Balancing Adjustment
3.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.