Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wellington TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wellington TOP 10 Holiday Park
Valid Reviews
195 Valid Reviews
The Wellington TOP 10 Holiday Park experience has a total of 198 reviews. There are 195 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 195 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 33 |
|
17% |
| 8/10 | 34 |
|
17% |
| 7/10 | 25 |
|
13% |
| 6/10 | 22 |
|
11% |
| 5/10 | 22 |
|
11% |
| 4/10 | 10 |
|
5% |
| 3/10 | 7 |
|
4% |
| 2/10 | 10 |
|
5% |
| 1/10 | 10 |
|
5% |
66.51% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park valid reviews is 66.51% and is based on 195 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
121 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 195 valid reviews, the experience has 121 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 121 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
10% |
| 9/10 | 22 |
|
18% |
| 8/10 | 19 |
|
16% |
| 7/10 | 13 |
|
11% |
| 6/10 | 16 |
|
13% |
| 5/10 | 18 |
|
15% |
| 4/10 | 8 |
|
7% |
| 3/10 | 5 |
|
4% |
| 2/10 | 5 |
|
4% |
| 1/10 | 3 |
|
2% |
66.69% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park face-to-face reviews is 66.69% and is based on 121 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.09%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Clement | 7/10 | 281 days | 100% |
| Carmen | 6/10 | 434 days | 86% |
| Jonas Ng | 10/10 | 496 days | 97% |
| Morgane | 8/10 | 677 days | 81% |
| Le | 10/10 | 738 days | 78% |
| Bevjean | 10/10 | 769 days | 75% |
| Aragorn | 9/10 | 922 days | 57% |
| Maud Jabouley | 10/10 | 922 days | 58% |
| Terry | 9/10 | 1043 days | 44% |
| Katy | 5/10 | 1043 days | 34% |
| Tzan from CA | 6/10 | 1227 days | 25% |
| Fletch | 10/10 | 1377 days | 18% |
| Linda | 9/10 | 1377 days | 18% |
| Amy Shoemake | 8/10 | 1439 days | 15% |
| Erin Cheng | 4/10 | 1439 days | 10% |
| Lucas | 8/10 | 1469 days | 13% |
| Sarah | 10/10 | 1500 days | 12% |
| James | 8/10 | 1804 days | 5% |
| charles | 1/10 | 2079 days | 2% |
| Leigh Billing | 1/10 | 2138 days | 2% |
| K1W1jax | 2/10 | 2352 days | 2% |
| Lyn McIvor | 9/10 | 2444 days | 4% |
| Maria | 1/10 | 2444 days | 2% |
| Liz Wade | 8/10 | 2472 days | 4% |
| Ian & Wendy | 1/10 | 2473 days | 2% |
| Moritz | 8/10 | 2504 days | 4% |
| Christoph | 5/10 | 2504 days | 3% |
| Mrs Lounis | 8/10 | 2535 days | 4% |
| Ryan | 8/10 | 2565 days | 4% |
| Kate | 8/10 | 2749 days | 3% |
| Clare & Gerry | 10/10 | 2810 days | 3% |
| Jgcanada | 10/10 | 2838 days | 3% |
| Leanne | 8/10 | 2838 days | 3% |
| Nadja Kampfhenkel | 7/10 | 2869 days | 3% |
| helen reeve | 9/10 | 2961 days | 3% |
| Boguslaw MAKIELLO | 2/10 | 3158 days | 1% |
| Shira LA | 7/10 | 3203 days | 2% |
| Helen Rimmer | 10/10 | 3215 days | 2% |
| Marine Fauquenot | 6/10 | 3219 days | 2% |
| Lene Hendel | 6/10 | 3220 days | 2% |
| Debbie Lesurf | 9/10 | 3272 days | 2% |
| Carl von Horstig | 6/10 | 3304 days | 2% |
| Jasmine Andrew | 9/10 | 3310 days | 2% |
| Lei Horton | 9/10 | 3396 days | 2% |
| Paul Batty | 7/10 | 3411 days | 2% |
| Roger Foley | 1/10 | 3508 days | 1% |
| Mailhos Cécile | 7/10 | 3543 days | 2% |
| Paula Barclay | 3/10 | 3554 days | 1% |
| Charlie Vaughan | 6/10 | 3556 days | 1% |
| Greg Parkes | 7/10 | 3572 days | 2% |
| Rebecca Lindsey | 7/10 | 3598 days | 1% |
| Gaurav Bhutani | 5/10 | 3599 days | 1% |
| ben carroll | 4/10 | 3690 days | 1% |
| Peter Barker | 8/10 | 3884 days | 1% |
| Christina Wakolbinger | 1/10 | 3910 days | 0% |
| Staffan Johansson | 9/10 | 3916 days | 1% |
| Nina | 3/10 | 3965 days | 0% |
| Ron Web | 7/10 | 4026 days | 1% |
| Will Waine | 9/10 | 4117 days | 0% |
| Elka Keijzer | 5/10 | 4209 days | 0% |
| holidaymad from Solihull | 8/10 | 4329 days | 0% |
| Mike Fricker | 8/10 | 4605 days | 1% |
| Helma Druyken | 6/10 | 4634 days | 1% |
| MARK PALMER | 2/10 | 4636 days | 0% |
| Eva-Maria Krueger | 7/10 | 4636 days | 1% |
| Janina Zwerver | 5/10 | 4638 days | 1% |
| Chris | 10/10 | 4695 days | 1% |
| Elin Andersson | 8/10 | 4695 days | 1% |
| Elin Paulssen | 9/10 | 4695 days | 1% |
| Xan Northman | 7/10 | 4695 days | 1% |
| W & K Boyd | 2/10 | 4817 days | 0% |
| Ton Martens | 3/10 | 4992 days | 1% |
| Michael Nolan | 8/10 | 5001 days | 1% |
| Schuster | 4/10 | 5014 days | 1% |
| Andrew Pearce | 9/10 | 5060 days | 1% |
| Hanneke P | 7/10 | 5060 days | 1% |
| Tony Hines | 9/10 | 5077 days | 1% |
| Peter | 8/10 | 5084 days | 1% |
| Anne and John | 6/10 | 5090 days | 1% |
| Terry Coles | 9/10 | 5091 days | 1% |
| Marian | 5/10 | 5093 days | 1% |
| Adam Hassan | 6/10 | 5096 days | 1% |
| Henzen | 7/10 | 5100 days | 1% |
| Julia Ramseier | 10/10 | 5103 days | 1% |
| Lisa Blake | 5/10 | 5107 days | 1% |
| Verest | 9/10 | 5107 days | 1% |
| Megan Child | 9/10 | 5108 days | 1% |
| Peter Kent | 10/10 | 5353 days | 1% |
| Michael Touzer | 5/10 | 5361 days | 1% |
| Frank Claassen | 8/10 | 5362 days | 1% |
| Michael Jefferies | 9/10 | 5369 days | 1% |
| D van Dongen | 7/10 | 5370 days | 1% |
| Manuela | 6/10 | 5371 days | 1% |
| Lotte Zwail | 7/10 | 5375 days | 1% |
| Frans Roebroek | 9/10 | 5377 days | 1% |
| Patricia Fearon | 7/10 | 5378 days | 1% |
| Merlyn | 6/10 | 5379 days | 1% |
| Ozgla | 1/10 | 5379 days | 0% |
| Gillian MacLaren | 5/10 | 5380 days | 1% |
| Dave Simpson | 9/10 | 5380 days | 1% |
| Lepied | 5/10 | 5382 days | 1% |
| Beyeler | 10/10 | 5383 days | 1% |
| Graham Swinyard | 8/10 | 5389 days | 1% |
| Maria Dietrich | 8/10 | 5390 days | 1% |
| Hans Erik Munch | 6/10 | 5393 days | 1% |
| Margaret Wendell | 7/10 | 5393 days | 1% |
| Sebastian | 8/10 | 5393 days | 1% |
| Steve Collier | 4/10 | 5394 days | 1% |
| Marie Frank | 10/10 | 5395 days | 1% |
| Sandy & Michaela | 10/10 | 5408 days | 1% |
| Graham | 7/10 | 5426 days | 1% |
| ZephyrTL | 2/10 | 5426 days | 0% |
| hendrik king | 1/10 | 5426 days | 0% |
| Niels Daubjerg | 10/10 | 5458 days | 1% |
| Robert Carswell | 9/10 | 5463 days | 1% |
| Steve Eley | 1/10 | 5466 days | 0% |
| Jan & Marian | 6/10 | 5469 days | 1% |
| Rudlinger | 4/10 | 5474 days | 1% |
| Verhahr | 5/10 | 5477 days | 1% |
| Gary A | 9/10 | 5487 days | 1% |
| damaca | 2/10 | 5548 days | 0% |
| Dave van Bergen | 8/10 | 5696 days | 1% |
| Ralph & Marloes Meyers | 8/10 | 5700 days | 1% |
| Philip Gierke | 8/10 | 5706 days | 1% |
| Adi Leheucel | 4/10 | 5713 days | 1% |
| Oliver Berg | 5/10 | 5715 days | 1% |
| Karsten Tannhauser | 8/10 | 5715 days | 1% |
| Dave Jones | 7/10 | 5716 days | 1% |
| Rens Hemselmans | 6/10 | 5718 days | 1% |
| Michael Simmang | 8/10 | 5720 days | 1% |
| Michael Howat | 7/10 | 5722 days | 1% |
| Nicola Shaw | 8/10 | 5725 days | 1% |
| Katy Bourne | 5/10 | 5726 days | 1% |
| Kathleen Brown | 4/10 | 5730 days | 1% |
| Melanie Gruber | 8/10 | 5733 days | 1% |
| Diete Rokosch | 9/10 | 5733 days | 1% |
| Anne | 5/10 | 5734 days | 1% |
| Colin Lockwood | 7/10 | 5735 days | 1% |
| Annelie & Martin | 8/10 | 5736 days | 1% |
| Anita Aleva | 6/10 | 5744 days | 1% |
| Haan Begerian | 5/10 | 5746 days | 1% |
| Kurt | 7/10 | 5747 days | 1% |
| Annie Pennington | 10/10 | 5747 days | 1% |
| Pat MacDonald | 7/10 | 5747 days | 1% |
| David | 6/10 | 5750 days | 1% |
| Marianne Astorp | 6/10 | 5751 days | 1% |
| Rossiter | 5/10 | 5753 days | 1% |
| D Oostrum | 9/10 | 5755 days | 1% |
| Iain Sutherland | 8/10 | 5755 days | 1% |
| Meg & Steve | 6/10 | 6030 days | 1% |
| uceil | 4/10 | 6045 days | 1% |
| Andy & Louise Dutton | 10/10 | 6084 days | 1% |
| Richard Spore | 8/10 | 6084 days | 1% |
| Pam Know | 6/10 | 6092 days | 1% |
| Tony Killingray | 3/10 | 6100 days | 1% |
| Chris Jones | 2/10 | 6103 days | 0% |
| Pierre Pilon | 9/10 | 6105 days | 1% |
| Denecke Thorsten | 4/10 | 6106 days | 1% |
| Roger Trusedale | 3/10 | 6107 days | 1% |
| Bunnik | 9/10 | 6110 days | 1% |
| Marc Hoehstra | 8/10 | 6111 days | 1% |
| Alan Howe | 6/10 | 6117 days | 1% |
| Helen Power | 9/10 | 6120 days | 1% |
| Bryan Keddie | 3/10 | 6121 days | 1% |
| joe Reibli | 10/10 | 6122 days | 1% |
| Hoogh | 9/10 | 6122 days | 1% |
| Pizzanelli | 5/10 | 6124 days | 1% |
| Jeannot Robert | 10/10 | 6135 days | 1% |
| Douglas Kirby | 6/10 | 6138 days | 1% |
| Gerry Donoghue | 7/10 | 6139 days | 1% |
| Colin Morbey | 8/10 | 6139 days | 1% |
| Bartlett nz | 7/10 | 6142 days | 1% |
| biene | 2/10 | 6171 days | 0% |
| annett | 2/10 | 6172 days | 0% |
| willemrn | 4/10 | 6172 days | 1% |
| mariak | 3/10 | 6173 days | 1% |
| nadinef | 7/10 | 6179 days | 1% |
| hofstetterf | 9/10 | 6185 days | 1% |
| katepat | 8/10 | 6187 days | 1% |
| carolineder | 5/10 | 6187 days | 1% |
| Anne Ford | 9/10 | 6189 days | 1% |
| Antje & Sascha Häusler | 5/10 | 6191 days | 1% |
| Chris Mackamul | 10/10 | 6194 days | 1% |
| Sibylle Locher | 9/10 | 6195 days | 1% |
| David D S | 6/10 | 6195 days | 1% |
| Kazmeister | 8/10 | 6217 days | 1% |
| Tracy & Peter Cassidy | 1/10 | 6226 days | 0% |
| katesh | 9/10 | 6386 days | 1% |
| BVanW | 5/10 | 6423 days | 1% |
| desl | 10/10 | 6431 days | 1% |
| Katy1 | 9/10 | 6433 days | 1% |
| Colin Heath | 2/10 | 6449 days | 0% |
| Marina | 5/10 | 6473 days | 1% |
| Nick | 9/10 | 6474 days | 1% |
| Joosten | 5/10 | 6477 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wellington TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.95% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Wellington TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wellington TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.89% |
| 198 | -3.91% |
| 199 | -3.93% |
| 200 | -3.95% |
| 201 | -3.97% |
| 202 | -3.99% |
| 203 | -4.01% |
| … | … |
Balancing Adjustment
3.87% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.