Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wellington TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wellington TOP 10 Holiday Park
Valid Reviews
191 Valid Reviews
The Wellington TOP 10 Holiday Park experience has a total of 194 reviews. There are 191 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 191 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
11% |
| 9/10 | 33 |
|
17% |
| 8/10 | 33 |
|
17% |
| 7/10 | 24 |
|
13% |
| 6/10 | 21 |
|
11% |
| 5/10 | 22 |
|
12% |
| 4/10 | 10 |
|
5% |
| 3/10 | 7 |
|
4% |
| 2/10 | 10 |
|
5% |
| 1/10 | 10 |
|
5% |
66.28% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park valid reviews is 66.28% and is based on 191 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
121 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 191 valid reviews, the experience has 121 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 121 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
10% |
| 9/10 | 22 |
|
18% |
| 8/10 | 19 |
|
16% |
| 7/10 | 13 |
|
11% |
| 6/10 | 16 |
|
13% |
| 5/10 | 18 |
|
15% |
| 4/10 | 8 |
|
7% |
| 3/10 | 5 |
|
4% |
| 2/10 | 5 |
|
4% |
| 1/10 | 3 |
|
2% |
66.69% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park face-to-face reviews is 66.69% and is based on 121 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.28%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Le | 10/10 | 35 days | 100% |
| Bevjean | 10/10 | 66 days | 100% |
| Aragorn | 9/10 | 219 days | 96% |
| Maud Jabouley | 10/10 | 219 days | 97% |
| Terry | 9/10 | 340 days | 93% |
| Katy | 5/10 | 340 days | 71% |
| Tzan from CA | 6/10 | 524 days | 73% |
| Fletch | 10/10 | 674 days | 74% |
| Linda | 9/10 | 674 days | 73% |
| Amy Shoemake | 8/10 | 736 days | 68% |
| Erin Cheng | 4/10 | 736 days | 45% |
| Lucas | 8/10 | 766 days | 65% |
| Sarah | 10/10 | 797 days | 64% |
| James | 8/10 | 1101 days | 34% |
| charles | 1/10 | 1376 days | 7% |
| Leigh Billing | 1/10 | 1435 days | 6% |
| K1W1jax | 2/10 | 1649 days | 3% |
| Lyn McIvor | 9/10 | 1741 days | 5% |
| Maria | 1/10 | 1741 days | 2% |
| Liz Wade | 8/10 | 1769 days | 5% |
| Ian & Wendy | 1/10 | 1770 days | 2% |
| Moritz | 8/10 | 1801 days | 5% |
| Christoph | 5/10 | 1801 days | 4% |
| Mrs Lounis | 8/10 | 1832 days | 5% |
| Ryan | 8/10 | 1862 days | 5% |
| Kate | 8/10 | 2046 days | 4% |
| Clare & Gerry | 10/10 | 2107 days | 4% |
| Jgcanada | 10/10 | 2135 days | 4% |
| Leanne | 8/10 | 2135 days | 4% |
| Nadja Kampfhenkel | 7/10 | 2166 days | 4% |
| helen reeve | 9/10 | 2258 days | 4% |
| Boguslaw MAKIELLO | 2/10 | 2455 days | 2% |
| Shira LA | 7/10 | 2500 days | 3% |
| Helen Rimmer | 10/10 | 2512 days | 4% |
| Marine Fauquenot | 6/10 | 2516 days | 3% |
| Lene Hendel | 6/10 | 2517 days | 3% |
| Debbie Lesurf | 9/10 | 2569 days | 4% |
| Carl von Horstig | 6/10 | 2601 days | 3% |
| Jasmine Andrew | 9/10 | 2607 days | 3% |
| Lei Horton | 9/10 | 2693 days | 3% |
| Paul Batty | 7/10 | 2708 days | 3% |
| Roger Foley | 1/10 | 2805 days | 1% |
| Mailhos Cécile | 7/10 | 2840 days | 3% |
| Paula Barclay | 3/10 | 2851 days | 2% |
| Charlie Vaughan | 6/10 | 2853 days | 3% |
| Greg Parkes | 7/10 | 2869 days | 3% |
| Rebecca Lindsey | 7/10 | 2895 days | 3% |
| Gaurav Bhutani | 5/10 | 2896 days | 2% |
| ben carroll | 4/10 | 2987 days | 2% |
| Peter Barker | 8/10 | 3181 days | 2% |
| Christina Wakolbinger | 1/10 | 3207 days | 1% |
| Staffan Johansson | 9/10 | 3213 days | 2% |
| Nina | 3/10 | 3262 days | 1% |
| Ron Web | 7/10 | 3323 days | 2% |
| Will Waine | 9/10 | 3414 days | 2% |
| Elka Keijzer | 5/10 | 3506 days | 1% |
| holidaymad from Solihull | 8/10 | 3626 days | 1% |
| Mike Fricker | 8/10 | 3902 days | 1% |
| Helma Druyken | 6/10 | 3931 days | 1% |
| MARK PALMER | 2/10 | 3933 days | 0% |
| Eva-Maria Krueger | 7/10 | 3933 days | 1% |
| Janina Zwerver | 5/10 | 3935 days | 1% |
| Chris | 10/10 | 3992 days | 1% |
| Elin Andersson | 8/10 | 3992 days | 1% |
| Elin Paulssen | 9/10 | 3992 days | 1% |
| Xan Northman | 7/10 | 3992 days | 1% |
| W & K Boyd | 2/10 | 4114 days | 0% |
| Ton Martens | 3/10 | 4289 days | 0% |
| Michael Nolan | 8/10 | 4298 days | 0% |
| Schuster | 4/10 | 4311 days | 0% |
| Andrew Pearce | 9/10 | 4357 days | 0% |
| Hanneke P | 7/10 | 4357 days | 0% |
| Tony Hines | 9/10 | 4374 days | 0% |
| Peter | 8/10 | 4381 days | 1% |
| Anne and John | 6/10 | 4387 days | 1% |
| Terry Coles | 9/10 | 4388 days | 1% |
| Marian | 5/10 | 4390 days | 1% |
| Adam Hassan | 6/10 | 4393 days | 1% |
| Henzen | 7/10 | 4397 days | 1% |
| Julia Ramseier | 10/10 | 4400 days | 1% |
| Lisa Blake | 5/10 | 4404 days | 1% |
| Verest | 9/10 | 4404 days | 1% |
| Megan Child | 9/10 | 4405 days | 1% |
| Peter Kent | 10/10 | 4650 days | 1% |
| Michael Touzer | 5/10 | 4658 days | 1% |
| Frank Claassen | 8/10 | 4659 days | 1% |
| Michael Jefferies | 9/10 | 4666 days | 1% |
| D van Dongen | 7/10 | 4667 days | 1% |
| Manuela | 6/10 | 4668 days | 1% |
| Lotte Zwail | 7/10 | 4672 days | 1% |
| Frans Roebroek | 9/10 | 4674 days | 1% |
| Patricia Fearon | 7/10 | 4675 days | 1% |
| Merlyn | 6/10 | 4676 days | 1% |
| Ozgla | 1/10 | 4676 days | 0% |
| Gillian MacLaren | 5/10 | 4677 days | 1% |
| Dave Simpson | 9/10 | 4677 days | 1% |
| Lepied | 5/10 | 4679 days | 1% |
| Beyeler | 10/10 | 4680 days | 1% |
| Graham Swinyard | 8/10 | 4686 days | 1% |
| Maria Dietrich | 8/10 | 4687 days | 1% |
| Hans Erik Munch | 6/10 | 4690 days | 1% |
| Margaret Wendell | 7/10 | 4690 days | 1% |
| Sebastian | 8/10 | 4690 days | 1% |
| Steve Collier | 4/10 | 4691 days | 1% |
| Marie Frank | 10/10 | 4692 days | 1% |
| Sandy & Michaela | 10/10 | 4705 days | 1% |
| Graham | 7/10 | 4723 days | 1% |
| ZephyrTL | 2/10 | 4723 days | 0% |
| hendrik king | 1/10 | 4723 days | 0% |
| Niels Daubjerg | 10/10 | 4755 days | 1% |
| Robert Carswell | 9/10 | 4760 days | 1% |
| Steve Eley | 1/10 | 4763 days | 0% |
| Jan & Marian | 6/10 | 4766 days | 1% |
| Rudlinger | 4/10 | 4771 days | 1% |
| Verhahr | 5/10 | 4774 days | 1% |
| Gary A | 9/10 | 4784 days | 1% |
| damaca | 2/10 | 4845 days | 0% |
| Dave van Bergen | 8/10 | 4993 days | 1% |
| Ralph & Marloes Meyers | 8/10 | 4997 days | 1% |
| Philip Gierke | 8/10 | 5003 days | 1% |
| Adi Leheucel | 4/10 | 5010 days | 1% |
| Oliver Berg | 5/10 | 5012 days | 1% |
| Karsten Tannhauser | 8/10 | 5012 days | 1% |
| Dave Jones | 7/10 | 5013 days | 1% |
| Rens Hemselmans | 6/10 | 5015 days | 1% |
| Michael Simmang | 8/10 | 5017 days | 1% |
| Michael Howat | 7/10 | 5019 days | 1% |
| Nicola Shaw | 8/10 | 5022 days | 1% |
| Katy Bourne | 5/10 | 5023 days | 1% |
| Kathleen Brown | 4/10 | 5027 days | 1% |
| Melanie Gruber | 8/10 | 5030 days | 1% |
| Diete Rokosch | 9/10 | 5030 days | 1% |
| Anne | 5/10 | 5031 days | 1% |
| Colin Lockwood | 7/10 | 5032 days | 1% |
| Annelie & Martin | 8/10 | 5033 days | 1% |
| Anita Aleva | 6/10 | 5041 days | 1% |
| Haan Begerian | 5/10 | 5043 days | 1% |
| Kurt | 7/10 | 5044 days | 1% |
| Annie Pennington | 10/10 | 5044 days | 1% |
| Pat MacDonald | 7/10 | 5044 days | 1% |
| David | 6/10 | 5047 days | 1% |
| Marianne Astorp | 6/10 | 5048 days | 1% |
| Rossiter | 5/10 | 5050 days | 1% |
| D Oostrum | 9/10 | 5052 days | 1% |
| Iain Sutherland | 8/10 | 5052 days | 1% |
| Meg & Steve | 6/10 | 5327 days | 1% |
| uceil | 4/10 | 5342 days | 1% |
| Andy & Louise Dutton | 10/10 | 5381 days | 1% |
| Richard Spore | 8/10 | 5381 days | 1% |
| Pam Know | 6/10 | 5389 days | 1% |
| Tony Killingray | 3/10 | 5397 days | 1% |
| Chris Jones | 2/10 | 5400 days | 0% |
| Pierre Pilon | 9/10 | 5402 days | 1% |
| Denecke Thorsten | 4/10 | 5403 days | 1% |
| Roger Trusedale | 3/10 | 5404 days | 1% |
| Bunnik | 9/10 | 5407 days | 1% |
| Marc Hoehstra | 8/10 | 5408 days | 1% |
| Alan Howe | 6/10 | 5414 days | 1% |
| Helen Power | 9/10 | 5417 days | 1% |
| Bryan Keddie | 3/10 | 5418 days | 1% |
| joe Reibli | 10/10 | 5419 days | 1% |
| Hoogh | 9/10 | 5419 days | 1% |
| Pizzanelli | 5/10 | 5421 days | 1% |
| Jeannot Robert | 10/10 | 5432 days | 1% |
| Douglas Kirby | 6/10 | 5435 days | 1% |
| Gerry Donoghue | 7/10 | 5436 days | 1% |
| Colin Morbey | 8/10 | 5436 days | 1% |
| Bartlett nz | 7/10 | 5439 days | 1% |
| biene | 2/10 | 5468 days | 0% |
| annett | 2/10 | 5469 days | 0% |
| willemrn | 4/10 | 5469 days | 1% |
| mariak | 3/10 | 5470 days | 1% |
| nadinef | 7/10 | 5476 days | 1% |
| hofstetterf | 9/10 | 5482 days | 1% |
| katepat | 8/10 | 5484 days | 1% |
| carolineder | 5/10 | 5484 days | 1% |
| Anne Ford | 9/10 | 5486 days | 1% |
| Antje & Sascha Häusler | 5/10 | 5488 days | 1% |
| Chris Mackamul | 10/10 | 5491 days | 1% |
| Sibylle Locher | 9/10 | 5492 days | 1% |
| David D S | 6/10 | 5492 days | 1% |
| Kazmeister | 8/10 | 5514 days | 1% |
| Tracy & Peter Cassidy | 1/10 | 5523 days | 0% |
| katesh | 9/10 | 5683 days | 1% |
| BVanW | 5/10 | 5720 days | 1% |
| desl | 10/10 | 5728 days | 1% |
| Katy1 | 9/10 | 5730 days | 1% |
| Colin Heath | 2/10 | 5746 days | 0% |
| Marina | 5/10 | 5770 days | 1% |
| Nick | 9/10 | 5771 days | 1% |
| Joosten | 5/10 | 5774 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wellington TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.47% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Wellington TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wellington TOP 10 Holiday Park experience has been adjusted for 23 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 20 | -0.41% |
| 21 | -0.43% |
| 22 | -0.45% |
| 23 | -0.47% |
| 24 | -0.49% |
| 25 | -0.51% |
| 26 | -0.53% |
| … | … |
Balancing Adjustment
2.53% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.