G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wellington TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wellington TOP 10 Holiday Park
Valid Reviews
194 Valid Reviews
The Wellington TOP 10 Holiday Park experience has a total of 197 reviews. There are 194 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 194 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 33 |
|
17% |
| 8/10 | 34 |
|
18% |
| 7/10 | 24 |
|
12% |
| 6/10 | 22 |
|
11% |
| 5/10 | 22 |
|
11% |
| 4/10 | 10 |
|
5% |
| 3/10 | 7 |
|
4% |
| 2/10 | 10 |
|
5% |
| 1/10 | 10 |
|
5% |
66.49% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park valid reviews is 66.49% and is based on 194 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
121 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 194 valid reviews, the experience has 121 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 121 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
10% |
| 9/10 | 22 |
|
18% |
| 8/10 | 19 |
|
16% |
| 7/10 | 13 |
|
11% |
| 6/10 | 16 |
|
13% |
| 5/10 | 18 |
|
15% |
| 4/10 | 8 |
|
7% |
| 3/10 | 5 |
|
4% |
| 2/10 | 5 |
|
4% |
| 1/10 | 3 |
|
2% |
66.69% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park face-to-face reviews is 66.69% and is based on 121 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.64%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Carmen | 6/10 | 167 days | 87% |
| Jonas Ng | 10/10 | 229 days | 100% |
| Morgane | 8/10 | 410 days | 91% |
| Le | 10/10 | 471 days | 90% |
| Bevjean | 10/10 | 502 days | 88% |
| Aragorn | 9/10 | 655 days | 77% |
| Maud Jabouley | 10/10 | 655 days | 78% |
| Terry | 9/10 | 776 days | 67% |
| Katy | 5/10 | 776 days | 52% |
| Tzan from CA | 6/10 | 960 days | 42% |
| Fletch | 10/10 | 1110 days | 35% |
| Linda | 9/10 | 1110 days | 35% |
| Amy Shoemake | 8/10 | 1172 days | 30% |
| Erin Cheng | 4/10 | 1172 days | 20% |
| Lucas | 8/10 | 1202 days | 27% |
| Sarah | 10/10 | 1233 days | 26% |
| James | 8/10 | 1537 days | 10% |
| charles | 1/10 | 1812 days | 2% |
| Leigh Billing | 1/10 | 1871 days | 2% |
| K1W1jax | 2/10 | 2085 days | 2% |
| Lyn McIvor | 9/10 | 2177 days | 4% |
| Maria | 1/10 | 2177 days | 2% |
| Liz Wade | 8/10 | 2205 days | 4% |
| Ian & Wendy | 1/10 | 2206 days | 2% |
| Moritz | 8/10 | 2237 days | 4% |
| Christoph | 5/10 | 2237 days | 3% |
| Mrs Lounis | 8/10 | 2268 days | 4% |
| Ryan | 8/10 | 2298 days | 4% |
| Kate | 8/10 | 2482 days | 4% |
| Clare & Gerry | 10/10 | 2543 days | 4% |
| Jgcanada | 10/10 | 2571 days | 4% |
| Leanne | 8/10 | 2571 days | 4% |
| Nadja Kampfhenkel | 7/10 | 2602 days | 3% |
| helen reeve | 9/10 | 2694 days | 3% |
| Boguslaw MAKIELLO | 2/10 | 2891 days | 1% |
| Shira LA | 7/10 | 2936 days | 3% |
| Helen Rimmer | 10/10 | 2948 days | 3% |
| Marine Fauquenot | 6/10 | 2952 days | 2% |
| Lene Hendel | 6/10 | 2953 days | 2% |
| Debbie Lesurf | 9/10 | 3005 days | 3% |
| Carl von Horstig | 6/10 | 3037 days | 2% |
| Jasmine Andrew | 9/10 | 3043 days | 3% |
| Lei Horton | 9/10 | 3129 days | 2% |
| Paul Batty | 7/10 | 3144 days | 2% |
| Roger Foley | 1/10 | 3241 days | 1% |
| Mailhos Cécile | 7/10 | 3276 days | 2% |
| Paula Barclay | 3/10 | 3287 days | 1% |
| Charlie Vaughan | 6/10 | 3289 days | 2% |
| Greg Parkes | 7/10 | 3305 days | 2% |
| Rebecca Lindsey | 7/10 | 3331 days | 2% |
| Gaurav Bhutani | 5/10 | 3332 days | 2% |
| ben carroll | 4/10 | 3423 days | 1% |
| Peter Barker | 8/10 | 3617 days | 1% |
| Christina Wakolbinger | 1/10 | 3643 days | 1% |
| Staffan Johansson | 9/10 | 3649 days | 1% |
| Nina | 3/10 | 3698 days | 1% |
| Ron Web | 7/10 | 3759 days | 1% |
| Will Waine | 9/10 | 3850 days | 1% |
| Elka Keijzer | 5/10 | 3942 days | 1% |
| holidaymad from Solihull | 8/10 | 4062 days | 1% |
| Mike Fricker | 8/10 | 4338 days | 0% |
| Helma Druyken | 6/10 | 4367 days | 0% |
| MARK PALMER | 2/10 | 4369 days | 0% |
| Eva-Maria Krueger | 7/10 | 4369 days | 0% |
| Janina Zwerver | 5/10 | 4371 days | 0% |
| Chris | 10/10 | 4428 days | 1% |
| Elin Andersson | 8/10 | 4428 days | 1% |
| Elin Paulssen | 9/10 | 4428 days | 1% |
| Xan Northman | 7/10 | 4428 days | 1% |
| W & K Boyd | 2/10 | 4550 days | 0% |
| Ton Martens | 3/10 | 4725 days | 1% |
| Michael Nolan | 8/10 | 4734 days | 1% |
| Schuster | 4/10 | 4747 days | 1% |
| Andrew Pearce | 9/10 | 4793 days | 1% |
| Hanneke P | 7/10 | 4793 days | 1% |
| Tony Hines | 9/10 | 4810 days | 1% |
| Peter | 8/10 | 4817 days | 1% |
| Anne and John | 6/10 | 4823 days | 1% |
| Terry Coles | 9/10 | 4824 days | 1% |
| Marian | 5/10 | 4826 days | 1% |
| Adam Hassan | 6/10 | 4829 days | 1% |
| Henzen | 7/10 | 4833 days | 1% |
| Julia Ramseier | 10/10 | 4836 days | 1% |
| Lisa Blake | 5/10 | 4840 days | 1% |
| Verest | 9/10 | 4840 days | 1% |
| Megan Child | 9/10 | 4841 days | 1% |
| Peter Kent | 10/10 | 5086 days | 1% |
| Michael Touzer | 5/10 | 5094 days | 1% |
| Frank Claassen | 8/10 | 5095 days | 1% |
| Michael Jefferies | 9/10 | 5102 days | 1% |
| D van Dongen | 7/10 | 5103 days | 1% |
| Manuela | 6/10 | 5104 days | 1% |
| Lotte Zwail | 7/10 | 5108 days | 1% |
| Frans Roebroek | 9/10 | 5110 days | 1% |
| Patricia Fearon | 7/10 | 5111 days | 1% |
| Merlyn | 6/10 | 5112 days | 1% |
| Ozgla | 1/10 | 5112 days | 0% |
| Gillian MacLaren | 5/10 | 5113 days | 1% |
| Dave Simpson | 9/10 | 5113 days | 1% |
| Lepied | 5/10 | 5115 days | 1% |
| Beyeler | 10/10 | 5116 days | 1% |
| Graham Swinyard | 8/10 | 5122 days | 1% |
| Maria Dietrich | 8/10 | 5123 days | 1% |
| Hans Erik Munch | 6/10 | 5126 days | 1% |
| Margaret Wendell | 7/10 | 5126 days | 1% |
| Sebastian | 8/10 | 5126 days | 1% |
| Steve Collier | 4/10 | 5127 days | 1% |
| Marie Frank | 10/10 | 5128 days | 1% |
| Sandy & Michaela | 10/10 | 5141 days | 1% |
| Graham | 7/10 | 5159 days | 1% |
| ZephyrTL | 2/10 | 5159 days | 0% |
| hendrik king | 1/10 | 5159 days | 0% |
| Niels Daubjerg | 10/10 | 5191 days | 1% |
| Robert Carswell | 9/10 | 5196 days | 1% |
| Steve Eley | 1/10 | 5199 days | 0% |
| Jan & Marian | 6/10 | 5202 days | 1% |
| Rudlinger | 4/10 | 5207 days | 1% |
| Verhahr | 5/10 | 5210 days | 1% |
| Gary A | 9/10 | 5220 days | 1% |
| damaca | 2/10 | 5281 days | 0% |
| Dave van Bergen | 8/10 | 5429 days | 1% |
| Ralph & Marloes Meyers | 8/10 | 5433 days | 1% |
| Philip Gierke | 8/10 | 5439 days | 1% |
| Adi Leheucel | 4/10 | 5446 days | 1% |
| Oliver Berg | 5/10 | 5448 days | 1% |
| Karsten Tannhauser | 8/10 | 5448 days | 1% |
| Dave Jones | 7/10 | 5449 days | 1% |
| Rens Hemselmans | 6/10 | 5451 days | 1% |
| Michael Simmang | 8/10 | 5453 days | 1% |
| Michael Howat | 7/10 | 5455 days | 1% |
| Nicola Shaw | 8/10 | 5458 days | 1% |
| Katy Bourne | 5/10 | 5459 days | 1% |
| Kathleen Brown | 4/10 | 5463 days | 1% |
| Melanie Gruber | 8/10 | 5466 days | 1% |
| Diete Rokosch | 9/10 | 5466 days | 1% |
| Anne | 5/10 | 5467 days | 1% |
| Colin Lockwood | 7/10 | 5468 days | 1% |
| Annelie & Martin | 8/10 | 5469 days | 1% |
| Anita Aleva | 6/10 | 5477 days | 1% |
| Haan Begerian | 5/10 | 5479 days | 1% |
| Kurt | 7/10 | 5480 days | 1% |
| Annie Pennington | 10/10 | 5480 days | 1% |
| Pat MacDonald | 7/10 | 5480 days | 1% |
| David | 6/10 | 5483 days | 1% |
| Marianne Astorp | 6/10 | 5484 days | 1% |
| Rossiter | 5/10 | 5486 days | 1% |
| D Oostrum | 9/10 | 5488 days | 1% |
| Iain Sutherland | 8/10 | 5488 days | 1% |
| Meg & Steve | 6/10 | 5763 days | 1% |
| uceil | 4/10 | 5778 days | 1% |
| Andy & Louise Dutton | 10/10 | 5817 days | 1% |
| Richard Spore | 8/10 | 5817 days | 1% |
| Pam Know | 6/10 | 5825 days | 1% |
| Tony Killingray | 3/10 | 5833 days | 1% |
| Chris Jones | 2/10 | 5836 days | 0% |
| Pierre Pilon | 9/10 | 5838 days | 1% |
| Denecke Thorsten | 4/10 | 5839 days | 1% |
| Roger Trusedale | 3/10 | 5840 days | 1% |
| Bunnik | 9/10 | 5843 days | 1% |
| Marc Hoehstra | 8/10 | 5844 days | 1% |
| Alan Howe | 6/10 | 5850 days | 1% |
| Helen Power | 9/10 | 5853 days | 1% |
| Bryan Keddie | 3/10 | 5854 days | 1% |
| joe Reibli | 10/10 | 5855 days | 1% |
| Hoogh | 9/10 | 5855 days | 1% |
| Pizzanelli | 5/10 | 5857 days | 1% |
| Jeannot Robert | 10/10 | 5868 days | 1% |
| Douglas Kirby | 6/10 | 5871 days | 1% |
| Gerry Donoghue | 7/10 | 5872 days | 1% |
| Colin Morbey | 8/10 | 5872 days | 1% |
| Bartlett nz | 7/10 | 5875 days | 1% |
| biene | 2/10 | 5904 days | 0% |
| annett | 2/10 | 5905 days | 0% |
| willemrn | 4/10 | 5905 days | 1% |
| mariak | 3/10 | 5906 days | 1% |
| nadinef | 7/10 | 5912 days | 1% |
| hofstetterf | 9/10 | 5918 days | 1% |
| katepat | 8/10 | 5920 days | 1% |
| carolineder | 5/10 | 5920 days | 1% |
| Anne Ford | 9/10 | 5922 days | 1% |
| Antje & Sascha Häusler | 5/10 | 5924 days | 1% |
| Chris Mackamul | 10/10 | 5927 days | 1% |
| Sibylle Locher | 9/10 | 5928 days | 1% |
| David D S | 6/10 | 5928 days | 1% |
| Kazmeister | 8/10 | 5950 days | 1% |
| Tracy & Peter Cassidy | 1/10 | 5959 days | 0% |
| katesh | 9/10 | 6119 days | 1% |
| BVanW | 5/10 | 6156 days | 1% |
| desl | 10/10 | 6164 days | 1% |
| Katy1 | 9/10 | 6166 days | 1% |
| Colin Heath | 2/10 | 6182 days | 0% |
| Marina | 5/10 | 6206 days | 1% |
| Nick | 9/10 | 6207 days | 1% |
| Joosten | 5/10 | 6210 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wellington TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.38% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 52 days. However the Wellington TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wellington TOP 10 Holiday Park experience has been adjusted for 163 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 160 | -3.32% |
| 161 | -3.34% |
| 162 | -3.36% |
| 163 | -3.38% |
| 164 | -3.41% |
| 165 | -3.43% |
| 166 | -3.45% |
| … | … |
Balancing Adjustment
3.21% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.