G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wellington TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wellington TOP 10 Holiday Park
Valid Reviews
195 Valid Reviews
The Wellington TOP 10 Holiday Park experience has a total of 198 reviews. There are 195 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 195 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 33 |
|
17% |
| 8/10 | 34 |
|
17% |
| 7/10 | 25 |
|
13% |
| 6/10 | 22 |
|
11% |
| 5/10 | 22 |
|
11% |
| 4/10 | 10 |
|
5% |
| 3/10 | 7 |
|
4% |
| 2/10 | 10 |
|
5% |
| 1/10 | 10 |
|
5% |
66.51% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park valid reviews is 66.51% and is based on 195 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
121 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 195 valid reviews, the experience has 121 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 121 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
10% |
| 9/10 | 22 |
|
18% |
| 8/10 | 19 |
|
16% |
| 7/10 | 13 |
|
11% |
| 6/10 | 16 |
|
13% |
| 5/10 | 18 |
|
15% |
| 4/10 | 8 |
|
7% |
| 3/10 | 5 |
|
4% |
| 2/10 | 5 |
|
4% |
| 1/10 | 3 |
|
2% |
66.69% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park face-to-face reviews is 66.69% and is based on 121 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.57%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Clement | 7/10 | 59 days | 97% |
| Carmen | 6/10 | 212 days | 88% |
| Jonas Ng | 10/10 | 274 days | 100% |
| Morgane | 8/10 | 455 days | 90% |
| Le | 10/10 | 516 days | 89% |
| Bevjean | 10/10 | 547 days | 87% |
| Aragorn | 9/10 | 700 days | 74% |
| Maud Jabouley | 10/10 | 700 days | 75% |
| Terry | 9/10 | 821 days | 64% |
| Katy | 5/10 | 821 days | 49% |
| Tzan from CA | 6/10 | 1005 days | 39% |
| Fletch | 10/10 | 1155 days | 32% |
| Linda | 9/10 | 1155 days | 31% |
| Amy Shoemake | 8/10 | 1217 days | 26% |
| Erin Cheng | 4/10 | 1217 days | 17% |
| Lucas | 8/10 | 1247 days | 24% |
| Sarah | 10/10 | 1278 days | 23% |
| James | 8/10 | 1582 days | 8% |
| charles | 1/10 | 1857 days | 2% |
| Leigh Billing | 1/10 | 1916 days | 2% |
| K1W1jax | 2/10 | 2130 days | 2% |
| Lyn McIvor | 9/10 | 2222 days | 4% |
| Maria | 1/10 | 2222 days | 1% |
| Liz Wade | 8/10 | 2251 days | 4% |
| Ian & Wendy | 1/10 | 2251 days | 1% |
| Moritz | 8/10 | 2282 days | 4% |
| Christoph | 5/10 | 2282 days | 3% |
| Mrs Lounis | 8/10 | 2313 days | 4% |
| Ryan | 8/10 | 2343 days | 4% |
| Kate | 8/10 | 2527 days | 3% |
| Clare & Gerry | 10/10 | 2588 days | 3% |
| Jgcanada | 10/10 | 2616 days | 3% |
| Leanne | 8/10 | 2616 days | 3% |
| Nadja Kampfhenkel | 7/10 | 2647 days | 3% |
| helen reeve | 9/10 | 2739 days | 3% |
| Boguslaw MAKIELLO | 2/10 | 2936 days | 1% |
| Shira LA | 7/10 | 2981 days | 2% |
| Helen Rimmer | 10/10 | 2993 days | 2% |
| Marine Fauquenot | 6/10 | 2997 days | 2% |
| Lene Hendel | 6/10 | 2998 days | 2% |
| Debbie Lesurf | 9/10 | 3050 days | 2% |
| Carl von Horstig | 6/10 | 3082 days | 2% |
| Jasmine Andrew | 9/10 | 3088 days | 2% |
| Lei Horton | 9/10 | 3174 days | 2% |
| Paul Batty | 7/10 | 3189 days | 2% |
| Roger Foley | 1/10 | 3287 days | 0% |
| Mailhos Cécile | 7/10 | 3321 days | 2% |
| Paula Barclay | 3/10 | 3332 days | 1% |
| Charlie Vaughan | 6/10 | 3334 days | 1% |
| Greg Parkes | 7/10 | 3350 days | 2% |
| Rebecca Lindsey | 7/10 | 3377 days | 1% |
| Gaurav Bhutani | 5/10 | 3377 days | 1% |
| ben carroll | 4/10 | 3469 days | 1% |
| Peter Barker | 8/10 | 3662 days | 1% |
| Christina Wakolbinger | 1/10 | 3688 days | 0% |
| Staffan Johansson | 9/10 | 3694 days | 1% |
| Nina | 3/10 | 3743 days | 0% |
| Ron Web | 7/10 | 3804 days | 1% |
| Will Waine | 9/10 | 3896 days | 1% |
| Elka Keijzer | 5/10 | 3988 days | 0% |
| holidaymad from Solihull | 8/10 | 4108 days | 0% |
| Mike Fricker | 8/10 | 4383 days | 1% |
| Helma Druyken | 6/10 | 4412 days | 0% |
| MARK PALMER | 2/10 | 4414 days | 0% |
| Eva-Maria Krueger | 7/10 | 4414 days | 1% |
| Janina Zwerver | 5/10 | 4416 days | 0% |
| Chris | 10/10 | 4473 days | 1% |
| Elin Andersson | 8/10 | 4473 days | 1% |
| Elin Paulssen | 9/10 | 4473 days | 1% |
| Xan Northman | 7/10 | 4473 days | 1% |
| W & K Boyd | 2/10 | 4595 days | 0% |
| Ton Martens | 3/10 | 4770 days | 0% |
| Michael Nolan | 8/10 | 4779 days | 1% |
| Schuster | 4/10 | 4792 days | 0% |
| Andrew Pearce | 9/10 | 4838 days | 1% |
| Hanneke P | 7/10 | 4838 days | 1% |
| Tony Hines | 9/10 | 4855 days | 1% |
| Peter | 8/10 | 4862 days | 1% |
| Anne and John | 6/10 | 4868 days | 0% |
| Terry Coles | 9/10 | 4869 days | 1% |
| Marian | 5/10 | 4871 days | 0% |
| Adam Hassan | 6/10 | 4874 days | 0% |
| Henzen | 7/10 | 4878 days | 1% |
| Julia Ramseier | 10/10 | 4881 days | 1% |
| Lisa Blake | 5/10 | 4885 days | 0% |
| Verest | 9/10 | 4885 days | 1% |
| Megan Child | 9/10 | 4886 days | 1% |
| Peter Kent | 10/10 | 5131 days | 1% |
| Michael Touzer | 5/10 | 5139 days | 0% |
| Frank Claassen | 8/10 | 5140 days | 1% |
| Michael Jefferies | 9/10 | 5147 days | 1% |
| D van Dongen | 7/10 | 5148 days | 1% |
| Manuela | 6/10 | 5149 days | 0% |
| Lotte Zwail | 7/10 | 5153 days | 1% |
| Frans Roebroek | 9/10 | 5155 days | 1% |
| Patricia Fearon | 7/10 | 5156 days | 1% |
| Merlyn | 6/10 | 5157 days | 0% |
| Ozgla | 1/10 | 5157 days | 0% |
| Gillian MacLaren | 5/10 | 5158 days | 0% |
| Dave Simpson | 9/10 | 5158 days | 1% |
| Lepied | 5/10 | 5160 days | 0% |
| Beyeler | 10/10 | 5161 days | 1% |
| Graham Swinyard | 8/10 | 5167 days | 1% |
| Maria Dietrich | 8/10 | 5168 days | 1% |
| Hans Erik Munch | 6/10 | 5171 days | 0% |
| Margaret Wendell | 7/10 | 5171 days | 1% |
| Sebastian | 8/10 | 5171 days | 1% |
| Steve Collier | 4/10 | 5172 days | 0% |
| Marie Frank | 10/10 | 5173 days | 1% |
| Sandy & Michaela | 10/10 | 5186 days | 1% |
| Graham | 7/10 | 5204 days | 1% |
| ZephyrTL | 2/10 | 5204 days | 0% |
| hendrik king | 1/10 | 5204 days | 0% |
| Niels Daubjerg | 10/10 | 5236 days | 1% |
| Robert Carswell | 9/10 | 5241 days | 1% |
| Steve Eley | 1/10 | 5244 days | 0% |
| Jan & Marian | 6/10 | 5247 days | 0% |
| Rudlinger | 4/10 | 5252 days | 0% |
| Verhahr | 5/10 | 5255 days | 0% |
| Gary A | 9/10 | 5265 days | 1% |
| damaca | 2/10 | 5326 days | 0% |
| Dave van Bergen | 8/10 | 5474 days | 1% |
| Ralph & Marloes Meyers | 8/10 | 5478 days | 1% |
| Philip Gierke | 8/10 | 5484 days | 1% |
| Adi Leheucel | 4/10 | 5491 days | 0% |
| Oliver Berg | 5/10 | 5493 days | 0% |
| Karsten Tannhauser | 8/10 | 5493 days | 1% |
| Dave Jones | 7/10 | 5494 days | 1% |
| Rens Hemselmans | 6/10 | 5496 days | 0% |
| Michael Simmang | 8/10 | 5498 days | 1% |
| Michael Howat | 7/10 | 5500 days | 1% |
| Nicola Shaw | 8/10 | 5503 days | 1% |
| Katy Bourne | 5/10 | 5504 days | 0% |
| Kathleen Brown | 4/10 | 5508 days | 0% |
| Melanie Gruber | 8/10 | 5511 days | 1% |
| Diete Rokosch | 9/10 | 5511 days | 1% |
| Anne | 5/10 | 5512 days | 0% |
| Colin Lockwood | 7/10 | 5513 days | 1% |
| Annelie & Martin | 8/10 | 5514 days | 1% |
| Anita Aleva | 6/10 | 5522 days | 0% |
| Haan Begerian | 5/10 | 5524 days | 0% |
| Kurt | 7/10 | 5525 days | 1% |
| Annie Pennington | 10/10 | 5525 days | 1% |
| Pat MacDonald | 7/10 | 5525 days | 1% |
| David | 6/10 | 5528 days | 0% |
| Marianne Astorp | 6/10 | 5529 days | 0% |
| Rossiter | 5/10 | 5531 days | 0% |
| D Oostrum | 9/10 | 5533 days | 1% |
| Iain Sutherland | 8/10 | 5533 days | 1% |
| Meg & Steve | 6/10 | 5808 days | 0% |
| uceil | 4/10 | 5823 days | 0% |
| Andy & Louise Dutton | 10/10 | 5862 days | 1% |
| Richard Spore | 8/10 | 5862 days | 1% |
| Pam Know | 6/10 | 5870 days | 0% |
| Tony Killingray | 3/10 | 5878 days | 0% |
| Chris Jones | 2/10 | 5881 days | 0% |
| Pierre Pilon | 9/10 | 5883 days | 1% |
| Denecke Thorsten | 4/10 | 5884 days | 0% |
| Roger Trusedale | 3/10 | 5885 days | 0% |
| Bunnik | 9/10 | 5888 days | 1% |
| Marc Hoehstra | 8/10 | 5889 days | 1% |
| Alan Howe | 6/10 | 5895 days | 0% |
| Helen Power | 9/10 | 5898 days | 1% |
| Bryan Keddie | 3/10 | 5899 days | 0% |
| joe Reibli | 10/10 | 5900 days | 1% |
| Hoogh | 9/10 | 5900 days | 1% |
| Pizzanelli | 5/10 | 5902 days | 0% |
| Jeannot Robert | 10/10 | 5913 days | 1% |
| Douglas Kirby | 6/10 | 5916 days | 0% |
| Gerry Donoghue | 7/10 | 5917 days | 1% |
| Colin Morbey | 8/10 | 5917 days | 1% |
| Bartlett nz | 7/10 | 5920 days | 1% |
| biene | 2/10 | 5949 days | 0% |
| annett | 2/10 | 5950 days | 0% |
| willemrn | 4/10 | 5950 days | 0% |
| mariak | 3/10 | 5951 days | 0% |
| nadinef | 7/10 | 5957 days | 1% |
| hofstetterf | 9/10 | 5963 days | 1% |
| katepat | 8/10 | 5965 days | 1% |
| carolineder | 5/10 | 5965 days | 0% |
| Anne Ford | 9/10 | 5967 days | 1% |
| Antje & Sascha Häusler | 5/10 | 5969 days | 0% |
| Chris Mackamul | 10/10 | 5972 days | 1% |
| Sibylle Locher | 9/10 | 5973 days | 1% |
| David D S | 6/10 | 5973 days | 0% |
| Kazmeister | 8/10 | 5995 days | 1% |
| Tracy & Peter Cassidy | 1/10 | 6004 days | 0% |
| katesh | 9/10 | 6164 days | 1% |
| BVanW | 5/10 | 6201 days | 0% |
| desl | 10/10 | 6209 days | 1% |
| Katy1 | 9/10 | 6211 days | 1% |
| Colin Heath | 2/10 | 6227 days | 0% |
| Marina | 5/10 | 6251 days | 0% |
| Nick | 9/10 | 6252 days | 1% |
| Joosten | 5/10 | 6255 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wellington TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.69% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Wellington TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wellington TOP 10 Holiday Park experience has been adjusted for 37 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 34 | -0.64% |
| 35 | -0.65% |
| 36 | -0.67% |
| 37 | -0.69% |
| 38 | -0.71% |
| 39 | -0.73% |
| 40 | -0.75% |
| … | … |
Balancing Adjustment
2.76% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.