Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mount / Mt Maunganui Beachside Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mount / Mt Maunganui Beachside Holiday Park

Valid Reviews

56 Valid Reviews

The Mount / Mt Maunganui Beachside Holiday Park experience has a total of 57 reviews. There are 56 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 56 valid reviews:

Rating Count Percentage
10/10 14
25%
9/10 16
29%
8/10 12
21%
7/10 5
9%
6/10 4
7%
5/10 2
4%
4/10 2
4%
3/10 0
0%
2/10 1
2%
1/10 0
0%

81.96% Average

The raw data average (mean) for all the Mount / Mt Maunganui Beachside Holiday Park valid reviews is 81.96% and is based on 56 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

20 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 56 valid reviews, the experience has 20 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 20 face-to-face reviews:

Rating Count Percentage
10/10 7
35%
9/10 6
30%
8/10 4
20%
7/10 1
5%
6/10 2
10%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.50% Average

The raw data average (mean) for all the Mount / Mt Maunganui Beachside Holiday Park face-to-face reviews is 87.50% and is based on 20 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.75%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Achim 9/10 234 days 91.32 100%
Michael 10/10 234 days 91.32 100%
Johnny H 9/10 296 days 86.12 94%
John Cooper 8/10 326 days 79.0 87%
Kiwiguy 10/10 386 days 76.39 84%
Margie 10/10 509 days 58.95 65%
Scooper 7/10 509 days 53.64 59%
Brian 8/10 571 days 46.08 50%
Backpacking couple 5/10 630 days 31.8 35%
Thomas Syesha 9/10 1000 days 6.43 7%
Stephanie Starbuck 8/10 1004 days 6.0 7%
Herma 2/10 1350 days 3.38 4%
Hock Soon Ong 9/10 1481 days 4.24 5%
Frans Van Schie 9/10 1558 days 4.09 4%
Kim weng Tok 9/10 1604 days 4.0 4%
Alice Craig 8/10 1613 days 3.79 4%
Andreea Scott 10/10 1621 days 3.97 4%
Tanja Laube 7/10 1653 days 3.56 4%
Paul O'Neill 9/10 1663 days 3.89 4%
Sven Hasselberger 9/10 1707 days 3.8 4%
Max Brunner 4/10 1716 days 2.99 3%
Jamie 8/10 1765 days 3.5 4%
Chester Martin 7/10 1862 days 3.18 3%
Grace Fleck 9/10 1956 days 3.32 4%
Matt Betts 6/10 1975 days 2.72 3%
Constantin D 5/10 2064 days 2.51 3%
Carolin Siegert 10/10 2374 days true 2.5 3%
Jenny Hall 6/10 2517 days 1.84 2%
David Restell 8/10 2669 days 1.82 2%
FlyingKiwiGirl 8/10 2700 days 1.77 2%
Michael Nolan 10/10 2762 days 1.74 2%
K & F 4/10 2762 days 1.37 2%
Julien Bocherens 8/10 2838 days true 1.51 2%
Lydia Holleman 9/10 2843 days true 1.58 2%
Jim and JoAnn Harllee 10/10 2858 days true 1.55 2%
Petra 8/10 2863 days true 1.46 2%
Megan Child 9/10 2869 days true 1.53 2%
roring40 10/10 2913 days 1.44 2%
Michael Touzer 9/10 3122 days true 1.03 1%
Lee Lloyd 6/10 3137 days true 0.83 1%
polzeath 9/10 3156 days 0.97 1%
Chris & Susanna 6/10 3219 days true 0.7 1%
antrobdozer 10/10 3735 days 0.0 0%
jenniferuk 8/10 3796 days true 0.0 0%
Mike Robinson 9/10 3851 days true 0.0 0%
Henrik Plichta 9/10 3867 days true 0.0 0%
Aaron 10/10 3868 days true 0.0 0%
Mark 8/10 3877 days true 0.0 0%
Kane Chain 10/10 3903 days true 0.0 0%
thomash 10/10 3942 days true 0.0 0%
jennyb 9/10 3946 days true 0.0 0%
Andreas Sterki 10/10 3956 days true 0.0 0%
canadianislandgirl 8/10 3978 days 0.0 0%
BryonyS 10/10 4179 days true 0.0 0%
Brian Boyle 7/10 4223 days 0.0 0%
Kruiver 7/10 4233 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mount / Mt Maunganui Beachside Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.80% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 73 days. However the Mount / Mt Maunganui Beachside Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mount / Mt Maunganui Beachside Holiday Park experience has been adjusted for 182 days. Adjustments are according to the following table.

Days Adjustment
179 -2.75%
180 -2.77%
181 -2.78%
182 -2.80%
183 -2.81%
184 -2.83%
185 -2.84%

Final Ranking Score

84%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.