Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mount / Mt Maunganui Beachside Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mount / Mt Maunganui Beachside Holiday Park

Valid Reviews

56 Valid Reviews

The Mount / Mt Maunganui Beachside Holiday Park experience has a total of 57 reviews. There are 56 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 56 valid reviews:

Rating Count Percentage
10/10 14
25%
9/10 16
29%
8/10 12
21%
7/10 5
9%
6/10 4
7%
5/10 2
4%
4/10 2
4%
3/10 0
0%
2/10 1
2%
1/10 0
0%

81.96% Average

The raw data average (mean) for all the Mount / Mt Maunganui Beachside Holiday Park valid reviews is 81.96% and is based on 56 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

20 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 56 valid reviews, the experience has 20 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 20 face-to-face reviews:

Rating Count Percentage
10/10 7
35%
9/10 6
30%
8/10 4
20%
7/10 1
5%
6/10 2
10%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.50% Average

The raw data average (mean) for all the Mount / Mt Maunganui Beachside Holiday Park face-to-face reviews is 87.50% and is based on 20 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.74%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Achim 9/10 232 days 91.47 100%
Michael 10/10 232 days 91.47 100%
Johnny H 9/10 294 days 86.3 94%
John Cooper 8/10 324 days 79.2 87%
Kiwiguy 10/10 385 days 76.51 84%
Margie 10/10 508 days 59.11 65%
Scooper 7/10 508 days 53.79 59%
Brian 8/10 569 days 46.4 51%
Backpacking couple 5/10 628 days 32.04 35%
Thomas Syesha 9/10 998 days 6.49 7%
Stephanie Starbuck 8/10 1002 days 6.05 7%
Herma 2/10 1348 days 3.38 4%
Hock Soon Ong 9/10 1480 days 4.25 5%
Frans Van Schie 9/10 1557 days 4.1 4%
Kim weng Tok 9/10 1603 days 4.01 4%
Alice Craig 8/10 1612 days 3.79 4%
Andreea Scott 10/10 1620 days 3.97 4%
Tanja Laube 7/10 1651 days 3.56 4%
Paul O'Neill 9/10 1661 days 3.89 4%
Sven Hasselberger 9/10 1705 days 3.81 4%
Max Brunner 4/10 1714 days 2.99 3%
Jamie 8/10 1763 days 3.51 4%
Chester Martin 7/10 1861 days 3.19 3%
Grace Fleck 9/10 1955 days 3.32 4%
Matt Betts 6/10 1974 days 2.72 3%
Constantin D 5/10 2062 days 2.52 3%
Carolin Siegert 10/10 2372 days true 2.5 3%
Jenny Hall 6/10 2515 days 1.84 2%
David Restell 8/10 2668 days 1.83 2%
FlyingKiwiGirl 8/10 2699 days 1.77 2%
Michael Nolan 10/10 2760 days 1.74 2%
K & F 4/10 2760 days 1.38 2%
Julien Bocherens 8/10 2836 days true 1.51 2%
Lydia Holleman 9/10 2841 days true 1.58 2%
Jim and JoAnn Harllee 10/10 2856 days true 1.55 2%
Petra 8/10 2861 days true 1.47 2%
Megan Child 9/10 2867 days true 1.53 2%
roring40 10/10 2911 days 1.45 2%
Michael Touzer 9/10 3120 days true 1.04 1%
Lee Lloyd 6/10 3135 days true 0.84 1%
polzeath 9/10 3154 days 0.97 1%
Chris & Susanna 6/10 3217 days true 0.7 1%
antrobdozer 10/10 3734 days 0.0 0%
jenniferuk 8/10 3795 days true 0.0 0%
Mike Robinson 9/10 3849 days true 0.0 0%
Henrik Plichta 9/10 3865 days true 0.0 0%
Aaron 10/10 3866 days true 0.0 0%
Mark 8/10 3875 days true 0.0 0%
Kane Chain 10/10 3901 days true 0.0 0%
thomash 10/10 3940 days true 0.0 0%
jennyb 9/10 3944 days true 0.0 0%
Andreas Sterki 10/10 3954 days true 0.0 0%
canadianislandgirl 8/10 3976 days 0.0 0%
BryonyS 10/10 4178 days true 0.0 0%
Brian Boyle 7/10 4221 days 0.0 0%
Kruiver 7/10 4231 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mount / Mt Maunganui Beachside Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.76% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 74 days. However the Mount / Mt Maunganui Beachside Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mount / Mt Maunganui Beachside Holiday Park experience has been adjusted for 181 days. Adjustments are according to the following table.

Days Adjustment
178 -2.72%
179 -2.73%
180 -2.75%
181 -2.76%
182 -2.78%
183 -2.79%
184 -2.81%

Final Ranking Score

84%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.