Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Taupo Holiday Resort.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lake Taupo Holiday Resort

Valid Reviews

116 Valid Reviews

The Lake Taupo Holiday Resort experience has a total of 116 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 116 valid reviews:

Rating Count Percentage
10/10 37
32%
9/10 44
38%
8/10 19
16%
7/10 9
8%
6/10 3
3%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 1
1%
1/10 2
2%

86.81% Average

The raw data average (mean) for all the Lake Taupo Holiday Resort valid reviews is 86.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

69 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 116 valid reviews, the experience has 69 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 69 face-to-face reviews:

Rating Count Percentage
10/10 20
29%
9/10 28
41%
8/10 14
20%
7/10 4
6%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 0
0%

87.83% Average

The raw data average (mean) for all the Lake Taupo Holiday Resort face-to-face reviews is 87.83% and is based on 69 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.68%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Chantelle 10/10 62 days 99.39 100%
Lisa Kempf 10/10 277 days 87.84 88%
Ema 10/10 307 days 85.07 86%
Scooper 4/10 338 days 64.7 65%
Nik 7/10 368 days 71.47 72%
Michael S 9/10 427 days 71.11 72%
Emre 10/10 489 days 62.11 62%
Mike Fricker 9/10 580 days 47.03 47%
Mike Fricker 9/10 580 days 47.03 47%
Zella Mahoney 10/10 672 days 33.35 34%
Michael McMahon 9/10 733 days 25.77 26%
Bradletn 10/10 733 days 25.77 26%
John Wyatt 9/10 743 days 24.63 25%
UK 50-something couple 9/10 792 days 19.55 20%
Laureen Trainer 10/10 1052 days 5.29 5%
Jon Veitch 9/10 1097 days 5.0 5%
Wayne Britton 10/10 1121 days 4.95 5%
Jane Anderton 10/10 1185 days 4.82 5%
Neil Warnock 9/10 1218 days 4.76 5%
Tony Waters 1/10 1309 days 3.34 3%
Julia Day 10/10 1396 days 4.41 4%
Case West 9/10 1407 days 4.39 4%
Sheila Kenny 9/10 1449 days 4.31 4%
Agnes Bouloumie 10/10 1450 days 4.31 4%
David From Switzerland 7/10 1583 days 3.68 4%
Alan Field 8/10 1615 days 3.78 4%
Jule & Thomas aus Hamburg Elternzeit 2015 7/10 1645 days 3.57 4%
Richard Thompson 9/10 1646 days 3.92 4%
Oliver S. 7/10 1887 days 3.14 3%
Roeland Driessen 9/10 1918 days 3.39 3%
Sarah Munnings 8/10 1979 days 3.11 3%
Mike Fricker 9/10 2164 days 2.91 3%
Brita Topp 6/10 2194 days 2.36 2%
Ruben Garcia Raiuiro 10/10 2274 days true 2.69 3%
Florian Carli 9/10 2284 days 2.67 3%
nztravel 10/10 2284 days 2.67 3%
Bertiethebus 9/10 2559 days 2.14 2%
Ton Martens 7/10 2581 days true 1.9 2%
Michael Nolan 10/10 2590 days 2.07 2%
Jenny Short 7/10 2618 days 1.84 2%
1246km 8/10 2649 days 1.86 2%
Alastair MacDonald 9/10 2667 days true 1.92 2%
ORfam 10/10 2680 days 1.9 2%
Denise Albrecht 8/10 2684 days true 1.8 2%
Doan 8/10 2685 days true 1.79 2%
Claudia Mueller 9/10 2685 days true 1.89 2%
Judy 10/10 2689 days true 1.88 2%
Lisa Blake 8/10 2696 days true 1.77 2%
Megan Child 9/10 2697 days true 1.86 2%
Moni01 8/10 2924 days 1.35 1%
Michael Touzer 9/10 2950 days true 1.37 1%
Steven Hill 9/10 2951 days true 1.37 1%
Michael Jefferies 10/10 2958 days true 1.35 1%
Frans Roebroek 9/10 2966 days true 1.34 1%
Nora 9/10 2968 days true 1.33 1%
Slangen 9/10 2977 days true 1.32 1%
Adam Critchley 9/10 2981 days true 1.31 1%
Sandy & Michaela 10/10 2997 days true 1.28 1%
J Knol 7/10 3010 days true 1.14 1%
ZephyrTL 10/10 3015 days 1.24 1%
Robert Carswell 9/10 3052 days true 1.17 1%
Rudlinger 10/10 3063 days true 1.15 1%
Fran & Roger 10/10 3063 days true 1.15 1%
Tacksharp 10/10 3199 days 0.88 1%
pkac 10/10 3199 days 0.88 1%
mandnken1 1/10 3290 days 0.51 1%
Jennifer Holloway 8/10 3295 days true 0.66 1%
Oliver Berg 10/10 3304 days true 0.68 1%
Florian Miller 10/10 3304 days true 0.68 1%
Guult Ryan 9/10 3307 days true 0.67 1%
Jackie MacRostie 6/10 3311 days true 0.55 1%
Michael Orme 9/10 3311 days true 0.66 1%
Carolin 9/10 3320 days true 0.65 1%
Melanie Gruber 10/10 3322 days true 0.64 1%
Mark & Wendy Caddye 8/10 3333 days true 0.59 1%
David 8/10 3339 days true 0.58 1%
Stefan Morris 9/10 3340 days true 0.61 1%
Patrick Decoster 10/10 3342 days true 0.6 1%
Daniel Lang 8/10 3342 days true 0.57 1%
D Oostrum 9/10 3344 days true 0.6 1%
Christina Fischer 9/10 3344 days true 0.6 1%
Kay and Colin Yendole 2/10 3345 days true 0.45 0%
Andrew Hammond 8/10 3472 days 0.33 0%
Rob 9/10 3603 days true 0.09 0%
lindam 10/10 3655 days true 0.0 0%
Family_Thomsen 10/10 3668 days true 0.0 0%
Gunda G 10/10 3694 days true 0.0 0%
Willi Heinen 7/10 3694 days true 0.0 0%
Henrik Plichta 9/10 3695 days true 0.0 0%
Johan 10/10 3696 days true 0.0 0%
Daryl Taylor 9/10 3707 days true 0.0 0%
Charlotte Therland 10/10 3709 days true 0.0 0%
Greg Gerritz 9/10 3713 days true 0.0 0%
Loes van Aru 8/10 3727 days true 0.0 0%
Camenzind 9/10 3734 days true 0.0 0%
robertst 9/10 3770 days true 0.0 0%
Anne Ford 9/10 3778 days true 0.0 0%
Stefan Lua 10/10 3778 days true 0.0 0%
Peter Essink 10/10 3778 days true 0.0 0%
Richard Kesteleyn 8/10 3784 days true 0.0 0%
Lesley Nixon 8/10 3786 days true 0.0 0%
Hennie Neeleman 9/10 3788 days true 0.0 0%
Pieter Neeleman 7/10 3788 days true 0.0 0%
eowyn2k 9/10 3806 days 0.0 0%
arthurw 10/10 3893 days true 0.0 0%
Donna 10/10 3931 days true 0.0 0%
EvertG 9/10 4001 days true 0.0 0%
PeterK1 8/10 4004 days true 0.0 0%
suet 9/10 4020 days true 0.0 0%
Katy1 9/10 4022 days true 0.0 0%
JudithNetherlands 8/10 4036 days true 0.0 0%
WinstonH 6/10 4039 days true 0.0 0%
PBouwmessten 9/10 4040 days true 0.0 0%
Brigette Guikens 10/10 4041 days true 0.0 0%
Yvanna 8/10 4063 days true 0.0 0%
david 8/10 4063 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Taupo Holiday Resort experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.52% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Lake Taupo Holiday Resort experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Lake Taupo Holiday Resort experience has been adjusted for 26 days. Adjustments are according to the following table.

Days Adjustment
23 -0.46%
24 -0.48%
25 -0.50%
26 -0.52%
27 -0.54%
28 -0.56%
29 -0.58%

Final Ranking Score

88%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.