Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Taupo Holiday Resort.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
111 Valid Reviews
The Lake Taupo Holiday Resort experience has a total of 111 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 111 valid reviews:
The raw data average (mean) for all the Lake Taupo Holiday Resort valid reviews is 87.03% and is based on 111 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
69 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 111 valid reviews, the experience has 69 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 69 face-to-face reviews:
The raw data average (mean) for all the Lake Taupo Holiday Resort face-to-face reviews is 87.83% and is based on 69 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Michael S||9/10||53 days||99.55||100%|
|Mike Fricker||9/10||206 days||93.28||94%|
|Mike Fricker||9/10||206 days||93.28||94%|
|Zella Mahoney||10/10||298 days||85.93||86%|
|Michael McMahon||9/10||359 days||79.58||80%|
|John Wyatt||9/10||369 days||78.42||78%|
|UK 50-something couple||9/10||418 days||72.31||72%|
|Laureen Trainer||10/10||678 days||32.55||32%|
|Jon Veitch||9/10||724 days||26.81||26%|
|Wayne Britton||10/10||747 days||24.19||23%|
|Jane Anderton||10/10||811 days||17.78||16%|
|Neil Warnock||9/10||845 days||14.9||13%|
|Tony Waters||1/10||936 days||7.66||6%|
|Julia Day||10/10||1022 days||5.84||4%|
|Case West||9/10||1033 days||5.61||4%|
|Sheila Kenny||9/10||1075 days||5.06||3%|
|Agnes Bouloumie||10/10||1076 days||5.06||3%|
|David From Switzerland||7/10||1209 days||4.84||3%|
|Alan Field||8/10||1241 days||4.8||3%|
|Jule & Thomas aus Hamburg Elternzeit 2015||7/10||1272 days||4.76||3%|
|Richard Thompson||9/10||1272 days||4.76||3%|
|Oliver S.||7/10||1513 days||4.43||3%|
|Roeland Driessen||9/10||1545 days||4.38||3%|
|Sarah Munnings||8/10||1606 days||4.3||3%|
|Mike Fricker||9/10||1790 days||4.05||2%|
|Brita Topp||6/10||1820 days||4.01||2%|
|Ruben Garcia Raiuiro||10/10||1900 days||4.68||3%|
|Florian Carli||9/10||1910 days||3.88||2%|
|Ton Martens||7/10||2207 days||4.17||2%|
|Michael Nolan||10/10||2216 days||3.46||2%|
|Jenny Short||7/10||2244 days||3.43||2%|
|Alastair MacDonald||9/10||2293 days||4.03||2%|
|Denise Albrecht||8/10||2310 days||4.0||2%|
|Claudia Mueller||9/10||2311 days||4.0||2%|
|Lisa Blake||8/10||2322 days||3.98||2%|
|Megan Child||9/10||2323 days||3.98||2%|
|Michael Touzer||9/10||2576 days||3.57||2%|
|Steven Hill||9/10||2577 days||3.56||2%|
|Michael Jefferies||10/10||2584 days||3.55||2%|
|Frans Roebroek||9/10||2592 days||3.54||2%|
|Adam Critchley||9/10||2607 days||3.51||2%|
|Sandy & Michaela||10/10||2623 days||3.49||2%|
|J Knol||7/10||2636 days||3.47||2%|
|Robert Carswell||9/10||2678 days||3.4||2%|
|Fran & Roger||10/10||2689 days||3.38||2%|
|Jennifer Holloway||8/10||2921 days||3.0||1%|
|Oliver Berg||10/10||2930 days||2.98||1%|
|Florian Miller||10/10||2930 days||2.98||1%|
|Guult Ryan||9/10||2933 days||2.98||1%|
|Jackie MacRostie||6/10||2937 days||2.97||1%|
|Michael Orme||9/10||2937 days||2.97||1%|
|Melanie Gruber||10/10||2948 days||2.95||1%|
|Mark & Wendy Caddye||8/10||2959 days||2.94||1%|
|Stefan Morris||9/10||2966 days||2.92||1%|
|Patrick Decoster||10/10||2968 days||2.92||1%|
|Daniel Lang||8/10||2968 days||2.92||1%|
|D Oostrum||9/10||2970 days||2.92||1%|
|Christina Fischer||9/10||2970 days||2.92||1%|
|Kay and Colin Yendole||2/10||2971 days||2.62||1%|
|Andrew Hammond||8/10||3098 days||2.26||1%|
|Gunda G||10/10||3320 days||2.34||1%|
|Willi Heinen||7/10||3320 days||2.34||1%|
|Henrik Plichta||9/10||3321 days||2.34||1%|
|Daryl Taylor||9/10||3333 days||2.32||1%|
|Charlotte Therland||10/10||3335 days||2.32||1%|
|Greg Gerritz||9/10||3339 days||2.31||1%|
|Loes van Aru||8/10||3353 days||2.29||1%|
|Anne Ford||9/10||3404 days||2.2||0%|
|Stefan Lua||10/10||3404 days||2.2||0%|
|Peter Essink||10/10||3404 days||2.2||0%|
|Richard Kesteleyn||8/10||3410 days||2.19||0%|
|Lesley Nixon||8/10||3412 days||2.19||0%|
|Hennie Neeleman||9/10||3414 days||2.19||0%|
|Pieter Neeleman||7/10||3414 days||2.19||0%|
|Brigette Guikens||10/10||3667 days||1.77||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Taupo Holiday Resort experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Lake Taupo Holiday Resort experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Lake Taupo Holiday Resort experience has been adjusted for 32 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.