Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Taupo Holiday Resort.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lake Taupo Holiday Resort

Valid Reviews

111 Valid Reviews

The Lake Taupo Holiday Resort experience has a total of 111 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 111 valid reviews:

Rating Count Percentage
10/10 34
31%
9/10 44
40%
8/10 19
17%
7/10 8
7%
6/10 3
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 2
2%

87.03% Average

The raw data average (mean) for all the Lake Taupo Holiday Resort valid reviews is 87.03% and is based on 111 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

69 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 111 valid reviews, the experience has 69 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 69 face-to-face reviews:

Rating Count Percentage
10/10 20
29%
9/10 28
41%
8/10 14
20%
7/10 4
6%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 0
0%

87.83% Average

The raw data average (mean) for all the Lake Taupo Holiday Resort face-to-face reviews is 87.83% and is based on 69 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.55%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Michael S 9/10 53 days 99.55 100%
Emre 10/10 115 days 97.9 98%
Mike Fricker 9/10 206 days 93.28 94%
Mike Fricker 9/10 206 days 93.28 94%
Zella Mahoney 10/10 298 days 85.93 86%
Michael McMahon 9/10 359 days 79.58 80%
Bradletn 10/10 359 days 79.58 80%
John Wyatt 9/10 369 days 78.42 78%
UK 50-something couple 9/10 418 days 72.31 72%
Laureen Trainer 10/10 678 days 32.55 32%
Jon Veitch 9/10 724 days 26.81 26%
Wayne Britton 10/10 747 days 24.19 23%
Jane Anderton 10/10 811 days 17.78 16%
Neil Warnock 9/10 845 days 14.9 13%
Tony Waters 1/10 936 days 7.66 6%
Julia Day 10/10 1022 days 5.84 4%
Case West 9/10 1033 days 5.61 4%
Sheila Kenny 9/10 1075 days 5.06 3%
Agnes Bouloumie 10/10 1076 days 5.06 3%
David From Switzerland 7/10 1209 days 4.84 3%
Alan Field 8/10 1241 days 4.8 3%
Jule & Thomas aus Hamburg Elternzeit 2015 7/10 1272 days 4.76 3%
Richard Thompson 9/10 1272 days 4.76 3%
Oliver S. 7/10 1513 days 4.43 3%
Roeland Driessen 9/10 1545 days 4.38 3%
Sarah Munnings 8/10 1606 days 4.3 3%
Mike Fricker 9/10 1790 days 4.05 2%
Brita Topp 6/10 1820 days 4.01 2%
Ruben Garcia Raiuiro 10/10 1900 days true 4.68 3%
Florian Carli 9/10 1910 days 3.88 2%
nztravel 10/10 1910 days 3.88 2%
Bertiethebus 9/10 2185 days 3.51 2%
Ton Martens 7/10 2207 days true 4.17 2%
Michael Nolan 10/10 2216 days 3.46 2%
Jenny Short 7/10 2244 days 3.43 2%
1246km 8/10 2275 days 3.38 2%
Alastair MacDonald 9/10 2293 days true 4.03 2%
ORfam 10/10 2306 days 3.34 2%
Denise Albrecht 8/10 2310 days true 4.0 2%
Doan 8/10 2311 days true 4.0 2%
Claudia Mueller 9/10 2311 days true 4.0 2%
Judy 10/10 2315 days true 3.99 2%
Lisa Blake 8/10 2322 days true 3.98 2%
Megan Child 9/10 2323 days true 3.98 2%
Moni01 8/10 2550 days 3.01 1%
Michael Touzer 9/10 2576 days true 3.57 2%
Steven Hill 9/10 2577 days true 3.56 2%
Michael Jefferies 10/10 2584 days true 3.55 2%
Frans Roebroek 9/10 2592 days true 3.54 2%
Nora 9/10 2594 days true 3.54 2%
Slangen 9/10 2603 days true 3.52 2%
Adam Critchley 9/10 2607 days true 3.51 2%
Sandy & Michaela 10/10 2623 days true 3.49 2%
J Knol 7/10 2636 days true 3.47 2%
ZephyrTL 10/10 2641 days 2.88 1%
Robert Carswell 9/10 2678 days true 3.4 2%
Rudlinger 10/10 2689 days true 3.38 2%
Fran & Roger 10/10 2689 days true 3.38 2%
Tacksharp 10/10 2825 days 2.63 1%
pkac 10/10 2825 days 2.63 1%
mandnken1 1/10 2916 days 2.13 0%
Jennifer Holloway 8/10 2921 days true 3.0 1%
Oliver Berg 10/10 2930 days true 2.98 1%
Florian Miller 10/10 2930 days true 2.98 1%
Guult Ryan 9/10 2933 days true 2.98 1%
Jackie MacRostie 6/10 2937 days true 2.97 1%
Michael Orme 9/10 2937 days true 2.97 1%
Carolin 9/10 2946 days true 2.96 1%
Melanie Gruber 10/10 2948 days true 2.95 1%
Mark & Wendy Caddye 8/10 2959 days true 2.94 1%
David 8/10 2965 days true 2.93 1%
Stefan Morris 9/10 2966 days true 2.92 1%
Patrick Decoster 10/10 2968 days true 2.92 1%
Daniel Lang 8/10 2968 days true 2.92 1%
D Oostrum 9/10 2970 days true 2.92 1%
Christina Fischer 9/10 2970 days true 2.92 1%
Kay and Colin Yendole 2/10 2971 days true 2.62 1%
Andrew Hammond 8/10 3098 days 2.26 1%
Rob 9/10 3229 days true 2.49 1%
lindam 10/10 3281 days true 2.41 1%
Family_Thomsen 10/10 3294 days true 2.39 1%
Gunda G 10/10 3320 days true 2.34 1%
Willi Heinen 7/10 3320 days true 2.34 1%
Henrik Plichta 9/10 3321 days true 2.34 1%
Johan 10/10 3322 days true 2.34 1%
Daryl Taylor 9/10 3333 days true 2.32 1%
Charlotte Therland 10/10 3335 days true 2.32 1%
Greg Gerritz 9/10 3339 days true 2.31 1%
Loes van Aru 8/10 3353 days true 2.29 1%
Camenzind 9/10 3360 days true 2.28 1%
robertst 9/10 3396 days true 2.22 0%
Anne Ford 9/10 3404 days true 2.2 0%
Stefan Lua 10/10 3404 days true 2.2 0%
Peter Essink 10/10 3404 days true 2.2 0%
Richard Kesteleyn 8/10 3410 days true 2.19 0%
Lesley Nixon 8/10 3412 days true 2.19 0%
Hennie Neeleman 9/10 3414 days true 2.19 0%
Pieter Neeleman 7/10 3414 days true 2.19 0%
eowyn2k 9/10 3432 days 1.8 0%
arthurw 10/10 3519 days true 2.02 0%
Donna 10/10 3557 days true 1.95 0%
EvertG 9/10 3627 days true 1.84 0%
PeterK1 8/10 3630 days true 1.83 0%
suet 9/10 3646 days true 1.81 0%
Katy1 9/10 3648 days true 1.8 0%
JudithNetherlands 8/10 3662 days true 1.78 0%
WinstonH 6/10 3665 days true 1.78 0%
PBouwmessten 9/10 3666 days true 1.77 0%
Brigette Guikens 10/10 3667 days true 1.77 0%
Yvanna 8/10 3689 days true 1.74 0%
david 8/10 3689 days true 1.74 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Taupo Holiday Resort experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.64% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Lake Taupo Holiday Resort experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Lake Taupo Holiday Resort experience has been adjusted for 32 days. Adjustments are according to the following table.

Days Adjustment
29 -0.58%
30 -0.60%
31 -0.62%
32 -0.64%
33 -0.66%
34 -0.68%
35 -0.70%

Final Ranking Score

91%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

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