Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Taupo Holiday Resort.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lake Taupo Holiday Resort

Valid Reviews

110 Valid Reviews

The Lake Taupo Holiday Resort experience has a total of 110 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 110 valid reviews:

Rating Count Percentage
10/10 34
31%
9/10 43
39%
8/10 19
17%
7/10 8
7%
6/10 3
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 2
2%

87.00% Average

The raw data average (mean) for all the Lake Taupo Holiday Resort valid reviews is 87.00% and is based on 110 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

69 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 110 valid reviews, the experience has 69 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 69 face-to-face reviews:

Rating Count Percentage
10/10 20
29%
9/10 28
41%
8/10 14
20%
7/10 4
6%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 0
0%

87.83% Average

The raw data average (mean) for all the Lake Taupo Holiday Resort face-to-face reviews is 87.83% and is based on 69 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.64%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Emre 10/10 48 days 99.63 100%
Mike Fricker 9/10 139 days 96.94 97%
Mike Fricker 9/10 139 days 96.94 97%
Zella Mahoney 10/10 231 days 91.54 92%
Michael McMahon 9/10 292 days 86.49 87%
Bradletn 10/10 292 days 86.49 87%
John Wyatt 9/10 302 days 85.55 86%
UK 50-something couple 9/10 351 days 80.48 80%
Laureen Trainer 10/10 611 days 42.12 41%
Jon Veitch 9/10 657 days 35.4 34%
Wayne Britton 10/10 680 days 32.29 31%
Jane Anderton 10/10 744 days 24.52 23%
Neil Warnock 9/10 778 days 20.92 20%
Tony Waters 1/10 869 days 11.13 9%
Julia Day 10/10 955 days 8.11 6%
Case West 9/10 966 days 7.64 6%
Sheila Kenny 9/10 1008 days 6.2 4%
Agnes Bouloumie 10/10 1009 days 6.17 4%
David From Switzerland 7/10 1142 days 4.94 3%
Alan Field 8/10 1174 days 4.89 3%
Jule & Thomas aus Hamburg Elternzeit 2015 7/10 1205 days 4.85 3%
Richard Thompson 9/10 1205 days 4.85 3%
Oliver S. 7/10 1446 days 4.52 3%
Roeland Driessen 9/10 1478 days 4.48 3%
Sarah Munnings 8/10 1539 days 4.39 3%
Mike Fricker 9/10 1723 days 4.14 2%
Brita Topp 6/10 1753 days 4.1 2%
Ruben Garcia Raiuiro 10/10 1833 days true 4.79 3%
Florian Carli 9/10 1843 days 3.98 2%
nztravel 10/10 1843 days 3.98 2%
Bertiethebus 9/10 2118 days 3.6 2%
Ton Martens 7/10 2140 days true 4.28 2%
Michael Nolan 10/10 2149 days 3.56 2%
Jenny Short 7/10 2177 days 3.52 2%
1246km 8/10 2208 days 3.48 2%
Alastair MacDonald 9/10 2226 days true 4.14 2%
ORfam 10/10 2239 days 3.43 2%
Denise Albrecht 8/10 2243 days true 4.11 2%
Doan 8/10 2244 days true 4.11 2%
Claudia Mueller 9/10 2244 days true 4.11 2%
Judy 10/10 2248 days true 4.1 2%
Lisa Blake 8/10 2255 days true 4.09 2%
Megan Child 9/10 2256 days true 4.09 2%
Moni01 8/10 2483 days 3.1 1%
Michael Touzer 9/10 2509 days true 3.68 2%
Steven Hill 9/10 2510 days true 3.67 2%
Michael Jefferies 10/10 2517 days true 3.66 2%
Frans Roebroek 9/10 2525 days true 3.65 2%
Nora 9/10 2527 days true 3.65 2%
Slangen 9/10 2536 days true 3.63 2%
Adam Critchley 9/10 2540 days true 3.62 2%
Sandy & Michaela 10/10 2556 days true 3.6 2%
J Knol 7/10 2569 days true 3.58 2%
ZephyrTL 10/10 2574 days 2.97 1%
Robert Carswell 9/10 2611 days true 3.51 2%
Rudlinger 10/10 2622 days true 3.49 2%
Fran & Roger 10/10 2622 days true 3.49 2%
Tacksharp 10/10 2758 days 2.72 1%
pkac 10/10 2758 days 2.72 1%
mandnken1 1/10 2849 days 2.21 0%
Jennifer Holloway 8/10 2854 days true 3.11 1%
Oliver Berg 10/10 2863 days true 3.09 1%
Florian Miller 10/10 2863 days true 3.09 1%
Guult Ryan 9/10 2866 days true 3.09 1%
Jackie MacRostie 6/10 2870 days true 3.08 1%
Michael Orme 9/10 2870 days true 3.08 1%
Carolin 9/10 2879 days true 3.07 1%
Melanie Gruber 10/10 2881 days true 3.06 1%
Mark & Wendy Caddye 8/10 2892 days true 3.05 1%
David 8/10 2898 days true 3.04 1%
Stefan Morris 9/10 2899 days true 3.03 1%
Patrick Decoster 10/10 2901 days true 3.03 1%
Daniel Lang 8/10 2901 days true 3.03 1%
D Oostrum 9/10 2903 days true 3.03 1%
Christina Fischer 9/10 2903 days true 3.03 1%
Kay and Colin Yendole 2/10 2904 days true 2.72 1%
Andrew Hammond 8/10 3031 days 2.35 1%
Rob 9/10 3162 days true 2.6 1%
lindam 10/10 3214 days true 2.52 1%
Family_Thomsen 10/10 3227 days true 2.5 1%
Gunda G 10/10 3253 days true 2.45 1%
Willi Heinen 7/10 3253 days true 2.45 1%
Henrik Plichta 9/10 3254 days true 2.45 1%
Johan 10/10 3255 days true 2.45 1%
Daryl Taylor 9/10 3266 days true 2.43 1%
Charlotte Therland 10/10 3268 days true 2.43 1%
Greg Gerritz 9/10 3272 days true 2.42 1%
Loes van Aru 8/10 3286 days true 2.4 1%
Camenzind 9/10 3293 days true 2.39 1%
robertst 9/10 3329 days true 2.33 0%
Anne Ford 9/10 3337 days true 2.31 0%
Stefan Lua 10/10 3337 days true 2.31 0%
Peter Essink 10/10 3337 days true 2.31 0%
Richard Kesteleyn 8/10 3343 days true 2.3 0%
Lesley Nixon 8/10 3345 days true 2.3 0%
Hennie Neeleman 9/10 3347 days true 2.3 0%
Pieter Neeleman 7/10 3347 days true 2.3 0%
eowyn2k 9/10 3365 days 1.89 0%
arthurw 10/10 3452 days true 2.13 0%
Donna 10/10 3490 days true 2.06 0%
EvertG 9/10 3560 days true 1.95 0%
PeterK1 8/10 3563 days true 1.94 0%
suet 9/10 3579 days true 1.92 0%
Katy1 9/10 3581 days true 1.91 0%
JudithNetherlands 8/10 3595 days true 1.89 0%
WinstonH 6/10 3598 days true 1.89 0%
PBouwmessten 9/10 3599 days true 1.88 0%
Brigette Guikens 10/10 3600 days true 1.88 0%
Yvanna 8/10 3622 days true 1.85 0%
david 8/10 3622 days true 1.85 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Taupo Holiday Resort experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.58% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Lake Taupo Holiday Resort experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Lake Taupo Holiday Resort experience has been adjusted for 29 days. Adjustments are according to the following table.

Days Adjustment
26 -0.52%
27 -0.54%
28 -0.56%
29 -0.58%
30 -0.60%
31 -0.62%
32 -0.64%

Final Ranking Score

91%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.