Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Taupo Holiday Resort.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
115 Valid Reviews
The Lake Taupo Holiday Resort experience has a total of 115 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 115 valid reviews:
The raw data average (mean) for all the Lake Taupo Holiday Resort valid reviews is 86.70% and is based on 115 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
69 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 115 valid reviews, the experience has 69 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 69 face-to-face reviews:
The raw data average (mean) for all the Lake Taupo Holiday Resort face-to-face reviews is 87.83% and is based on 69 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Lisa Kempf||10/10||15 days||99.96||100%|
|Michael S||9/10||165 days||95.69||96%|
|Mike Fricker||9/10||318 days||83.98||84%|
|Mike Fricker||9/10||318 days||83.98||84%|
|Zella Mahoney||10/10||410 days||73.36||73%|
|Michael McMahon||9/10||471 days||64.85||64%|
|John Wyatt||9/10||481 days||63.34||63%|
|UK 50-something couple||9/10||530 days||55.49||55%|
|Laureen Trainer||10/10||790 days||19.74||18%|
|Jon Veitch||9/10||836 days||15.63||14%|
|Wayne Britton||10/10||859 days||13.83||12%|
|Jane Anderton||10/10||923 days||9.69||8%|
|Neil Warnock||9/10||957 days||8.02||7%|
|Tony Waters||1/10||1048 days||4.55||3%|
|Julia Day||10/10||1134 days||4.95||3%|
|Case West||9/10||1145 days||4.93||3%|
|Sheila Kenny||9/10||1187 days||4.87||3%|
|Agnes Bouloumie||10/10||1188 days||4.87||3%|
|David From Switzerland||7/10||1321 days||4.69||3%|
|Alan Field||8/10||1353 days||4.65||3%|
|Jule & Thomas aus Hamburg Elternzeit 2015||7/10||1384 days||4.6||3%|
|Richard Thompson||9/10||1384 days||4.6||3%|
|Oliver S.||7/10||1625 days||4.27||3%|
|Roeland Driessen||9/10||1657 days||4.23||3%|
|Sarah Munnings||8/10||1718 days||4.15||3%|
|Mike Fricker||9/10||1902 days||3.89||2%|
|Brita Topp||6/10||1932 days||3.85||2%|
|Ruben Garcia Raiuiro||10/10||2012 days||4.49||3%|
|Florian Carli||9/10||2022 days||3.73||2%|
|Ton Martens||7/10||2319 days||3.99||2%|
|Michael Nolan||10/10||2328 days||3.31||2%|
|Jenny Short||7/10||2356 days||3.27||2%|
|Alastair MacDonald||9/10||2405 days||3.85||2%|
|Denise Albrecht||8/10||2422 days||3.82||2%|
|Claudia Mueller||9/10||2423 days||3.82||2%|
|Lisa Blake||8/10||2434 days||3.8||2%|
|Megan Child||9/10||2435 days||3.8||2%|
|Michael Touzer||9/10||2688 days||3.38||2%|
|Steven Hill||9/10||2689 days||3.38||2%|
|Michael Jefferies||10/10||2696 days||3.37||2%|
|Frans Roebroek||9/10||2704 days||3.36||2%|
|Adam Critchley||9/10||2719 days||3.33||2%|
|Sandy & Michaela||10/10||2735 days||3.3||2%|
|J Knol||7/10||2748 days||3.28||2%|
|Robert Carswell||9/10||2790 days||3.21||2%|
|Fran & Roger||10/10||2801 days||3.2||2%|
|Jennifer Holloway||8/10||3033 days||2.81||1%|
|Oliver Berg||10/10||3042 days||2.8||1%|
|Florian Miller||10/10||3042 days||2.8||1%|
|Guult Ryan||9/10||3045 days||2.79||1%|
|Jackie MacRostie||6/10||3049 days||2.79||1%|
|Michael Orme||9/10||3049 days||2.79||1%|
|Melanie Gruber||10/10||3060 days||2.77||1%|
|Mark & Wendy Caddye||8/10||3071 days||2.75||1%|
|Stefan Morris||9/10||3078 days||2.74||1%|
|Patrick Decoster||10/10||3080 days||2.74||1%|
|Daniel Lang||8/10||3080 days||2.74||1%|
|D Oostrum||9/10||3082 days||2.73||1%|
|Christina Fischer||9/10||3082 days||2.73||1%|
|Kay and Colin Yendole||2/10||3083 days||2.46||1%|
|Andrew Hammond||8/10||3210 days||2.1||1%|
|Gunda G||10/10||3432 days||2.16||1%|
|Willi Heinen||7/10||3432 days||2.16||1%|
|Henrik Plichta||9/10||3433 days||2.16||1%|
|Daryl Taylor||9/10||3445 days||2.14||1%|
|Charlotte Therland||10/10||3447 days||2.13||1%|
|Greg Gerritz||9/10||3451 days||2.13||1%|
|Loes van Aru||8/10||3465 days||2.1||1%|
|Anne Ford||9/10||3516 days||2.02||0%|
|Stefan Lua||10/10||3516 days||2.02||0%|
|Peter Essink||10/10||3516 days||2.02||0%|
|Richard Kesteleyn||8/10||3522 days||2.01||0%|
|Lesley Nixon||8/10||3524 days||2.01||0%|
|Hennie Neeleman||9/10||3526 days||2.0||0%|
|Pieter Neeleman||7/10||3526 days||2.0||0%|
|Brigette Guikens||10/10||3779 days||1.59||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Taupo Holiday Resort experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Lake Taupo Holiday Resort experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Lake Taupo Holiday Resort experience has been adjusted for 2 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.