Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Taupo Holiday Resort.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lake Taupo Holiday Resort

Valid Reviews

115 Valid Reviews

The Lake Taupo Holiday Resort experience has a total of 115 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 115 valid reviews:

Rating Count Percentage
10/10 36
31%
9/10 44
38%
8/10 19
17%
7/10 9
8%
6/10 3
3%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 1
1%
1/10 2
2%

86.70% Average

The raw data average (mean) for all the Lake Taupo Holiday Resort valid reviews is 86.70% and is based on 115 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

69 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 115 valid reviews, the experience has 69 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 69 face-to-face reviews:

Rating Count Percentage
10/10 20
29%
9/10 28
41%
8/10 14
20%
7/10 4
6%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 0
0%

87.83% Average

The raw data average (mean) for all the Lake Taupo Holiday Resort face-to-face reviews is 87.83% and is based on 69 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.84%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Lisa Kempf 10/10 15 days 99.96 100%
Ema 10/10 45 days 99.68 100%
Scooper 4/10 76 days 92.15 92%
Nik 7/10 106 days 98.22 98%
Michael S 9/10 165 days 95.69 96%
Emre 10/10 227 days 91.83 92%
Mike Fricker 9/10 318 days 83.98 84%
Mike Fricker 9/10 318 days 83.98 84%
Zella Mahoney 10/10 410 days 73.36 73%
Michael McMahon 9/10 471 days 64.85 64%
Bradletn 10/10 471 days 64.85 64%
John Wyatt 9/10 481 days 63.34 63%
UK 50-something couple 9/10 530 days 55.49 55%
Laureen Trainer 10/10 790 days 19.74 18%
Jon Veitch 9/10 836 days 15.63 14%
Wayne Britton 10/10 859 days 13.83 12%
Jane Anderton 10/10 923 days 9.69 8%
Neil Warnock 9/10 957 days 8.02 7%
Tony Waters 1/10 1048 days 4.55 3%
Julia Day 10/10 1134 days 4.95 3%
Case West 9/10 1145 days 4.93 3%
Sheila Kenny 9/10 1187 days 4.87 3%
Agnes Bouloumie 10/10 1188 days 4.87 3%
David From Switzerland 7/10 1321 days 4.69 3%
Alan Field 8/10 1353 days 4.65 3%
Jule & Thomas aus Hamburg Elternzeit 2015 7/10 1384 days 4.6 3%
Richard Thompson 9/10 1384 days 4.6 3%
Oliver S. 7/10 1625 days 4.27 3%
Roeland Driessen 9/10 1657 days 4.23 3%
Sarah Munnings 8/10 1718 days 4.15 3%
Mike Fricker 9/10 1902 days 3.89 2%
Brita Topp 6/10 1932 days 3.85 2%
Ruben Garcia Raiuiro 10/10 2012 days true 4.49 3%
Florian Carli 9/10 2022 days 3.73 2%
nztravel 10/10 2022 days 3.73 2%
Bertiethebus 9/10 2297 days 3.35 2%
Ton Martens 7/10 2319 days true 3.99 2%
Michael Nolan 10/10 2328 days 3.31 2%
Jenny Short 7/10 2356 days 3.27 2%
1246km 8/10 2387 days 3.23 2%
Alastair MacDonald 9/10 2405 days true 3.85 2%
ORfam 10/10 2418 days 3.19 2%
Denise Albrecht 8/10 2422 days true 3.82 2%
Doan 8/10 2423 days true 3.82 2%
Claudia Mueller 9/10 2423 days true 3.82 2%
Judy 10/10 2427 days true 3.81 2%
Lisa Blake 8/10 2434 days true 3.8 2%
Megan Child 9/10 2435 days true 3.8 2%
Moni01 8/10 2662 days 2.85 1%
Michael Touzer 9/10 2688 days true 3.38 2%
Steven Hill 9/10 2689 days true 3.38 2%
Michael Jefferies 10/10 2696 days true 3.37 2%
Frans Roebroek 9/10 2704 days true 3.36 2%
Nora 9/10 2706 days true 3.35 2%
Slangen 9/10 2715 days true 3.34 2%
Adam Critchley 9/10 2719 days true 3.33 2%
Sandy & Michaela 10/10 2735 days true 3.3 2%
J Knol 7/10 2748 days true 3.28 2%
ZephyrTL 10/10 2753 days 2.73 1%
Robert Carswell 9/10 2790 days true 3.21 2%
Rudlinger 10/10 2801 days true 3.2 2%
Fran & Roger 10/10 2801 days true 3.2 2%
Tacksharp 10/10 2937 days 2.48 1%
pkac 10/10 2937 days 2.48 1%
mandnken1 1/10 3028 days 2.0 0%
Jennifer Holloway 8/10 3033 days true 2.81 1%
Oliver Berg 10/10 3042 days true 2.8 1%
Florian Miller 10/10 3042 days true 2.8 1%
Guult Ryan 9/10 3045 days true 2.79 1%
Jackie MacRostie 6/10 3049 days true 2.79 1%
Michael Orme 9/10 3049 days true 2.79 1%
Carolin 9/10 3058 days true 2.77 1%
Melanie Gruber 10/10 3060 days true 2.77 1%
Mark & Wendy Caddye 8/10 3071 days true 2.75 1%
David 8/10 3077 days true 2.74 1%
Stefan Morris 9/10 3078 days true 2.74 1%
Patrick Decoster 10/10 3080 days true 2.74 1%
Daniel Lang 8/10 3080 days true 2.74 1%
D Oostrum 9/10 3082 days true 2.73 1%
Christina Fischer 9/10 3082 days true 2.73 1%
Kay and Colin Yendole 2/10 3083 days true 2.46 1%
Andrew Hammond 8/10 3210 days 2.1 1%
Rob 9/10 3341 days true 2.31 1%
lindam 10/10 3393 days true 2.22 1%
Family_Thomsen 10/10 3406 days true 2.2 1%
Gunda G 10/10 3432 days true 2.16 1%
Willi Heinen 7/10 3432 days true 2.16 1%
Henrik Plichta 9/10 3433 days true 2.16 1%
Johan 10/10 3434 days true 2.16 1%
Daryl Taylor 9/10 3445 days true 2.14 1%
Charlotte Therland 10/10 3447 days true 2.13 1%
Greg Gerritz 9/10 3451 days true 2.13 1%
Loes van Aru 8/10 3465 days true 2.1 1%
Camenzind 9/10 3472 days true 2.09 1%
robertst 9/10 3508 days true 2.03 0%
Anne Ford 9/10 3516 days true 2.02 0%
Stefan Lua 10/10 3516 days true 2.02 0%
Peter Essink 10/10 3516 days true 2.02 0%
Richard Kesteleyn 8/10 3522 days true 2.01 0%
Lesley Nixon 8/10 3524 days true 2.01 0%
Hennie Neeleman 9/10 3526 days true 2.0 0%
Pieter Neeleman 7/10 3526 days true 2.0 0%
eowyn2k 9/10 3544 days 1.65 0%
arthurw 10/10 3631 days true 1.83 0%
Donna 10/10 3669 days true 1.77 0%
EvertG 9/10 3739 days true 1.65 0%
PeterK1 8/10 3742 days true 1.65 0%
suet 9/10 3758 days true 1.62 0%
Katy1 9/10 3760 days true 1.62 0%
JudithNetherlands 8/10 3774 days true 1.6 0%
WinstonH 6/10 3777 days true 1.59 0%
PBouwmessten 9/10 3778 days true 1.59 0%
Brigette Guikens 10/10 3779 days true 1.59 0%
Yvanna 8/10 3801 days true 1.55 0%
david 8/10 3801 days true 1.55 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Taupo Holiday Resort experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.04% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Lake Taupo Holiday Resort experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Lake Taupo Holiday Resort experience has been adjusted for 2 days. Adjustments are according to the following table.

Days Adjustment
0 -0.00%
1 -0.02%
2 -0.04%
3 -0.06%
4 -0.08%
5 -0.10%

Final Ranking Score

88%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch