Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Taupo Holiday Resort.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lake Taupo Holiday Resort

Valid Reviews

116 Valid Reviews

The Lake Taupo Holiday Resort experience has a total of 116 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 116 valid reviews:

Rating Count Percentage
10/10 37
32%
9/10 44
38%
8/10 19
16%
7/10 9
8%
6/10 3
3%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 1
1%
1/10 2
2%

86.81% Average

The raw data average (mean) for all the Lake Taupo Holiday Resort valid reviews is 86.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

69 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 116 valid reviews, the experience has 69 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 69 face-to-face reviews:

Rating Count Percentage
10/10 20
29%
9/10 28
41%
8/10 14
20%
7/10 4
6%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 0
0%

87.83% Average

The raw data average (mean) for all the Lake Taupo Holiday Resort face-to-face reviews is 87.83% and is based on 69 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.56%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Chantelle 10/10 161 days 95.89 100%
Lisa Kempf 10/10 376 days 77.6 81%
Ema 10/10 406 days 73.88 77%
Scooper 4/10 437 days 55.09 57%
Nik 7/10 467 days 59.55 62%
Michael S 9/10 526 days 56.16 59%
Emre 10/10 588 days 45.73 48%
Mike Fricker 9/10 679 days 32.42 34%
Mike Fricker 9/10 679 days 32.42 34%
Zella Mahoney 10/10 771 days 21.63 23%
Michael McMahon 9/10 832 days 15.96 17%
Bradletn 10/10 832 days 15.96 17%
John Wyatt 9/10 842 days 15.14 16%
UK 50-something couple 9/10 891 days 11.59 12%
Laureen Trainer 10/10 1151 days 4.89 5%
Jon Veitch 9/10 1197 days 4.8 5%
Wayne Britton 10/10 1220 days 4.76 5%
Jane Anderton 10/10 1284 days 4.63 5%
Neil Warnock 9/10 1318 days 4.56 5%
Tony Waters 1/10 1409 days 3.2 3%
Julia Day 10/10 1495 days 4.22 4%
Case West 9/10 1506 days 4.2 4%
Sheila Kenny 9/10 1548 days 4.11 4%
Agnes Bouloumie 10/10 1549 days 4.11 4%
David From Switzerland 7/10 1682 days 3.5 4%
Alan Field 8/10 1714 days 3.6 4%
Jule & Thomas aus Hamburg Elternzeit 2015 7/10 1745 days 3.39 4%
Richard Thompson 9/10 1745 days 3.73 4%
Oliver S. 7/10 1986 days 2.96 3%
Roeland Driessen 9/10 2018 days 3.19 3%
Sarah Munnings 8/10 2079 days 2.92 3%
Mike Fricker 9/10 2263 days 2.71 3%
Brita Topp 6/10 2293 days 2.2 2%
Ruben Garcia Raiuiro 10/10 2373 days true 2.5 3%
Florian Carli 9/10 2383 days 2.48 3%
nztravel 10/10 2383 days 2.48 3%
Bertiethebus 9/10 2658 days 1.94 2%
Ton Martens 7/10 2680 days true 1.73 2%
Michael Nolan 10/10 2689 days 1.88 2%
Jenny Short 7/10 2717 days 1.66 2%
1246km 8/10 2748 days 1.68 2%
Alastair MacDonald 9/10 2766 days true 1.73 2%
ORfam 10/10 2779 days 1.7 2%
Denise Albrecht 8/10 2783 days true 1.61 2%
Doan 8/10 2784 days true 1.61 2%
Claudia Mueller 9/10 2784 days true 1.69 2%
Judy 10/10 2788 days true 1.69 2%
Lisa Blake 8/10 2795 days true 1.59 2%
Megan Child 9/10 2796 days true 1.67 2%
Moni01 8/10 3023 days 1.17 1%
Michael Touzer 9/10 3049 days true 1.18 1%
Steven Hill 9/10 3050 days true 1.17 1%
Michael Jefferies 10/10 3057 days true 1.16 1%
Frans Roebroek 9/10 3065 days true 1.14 1%
Nora 9/10 3067 days true 1.14 1%
Slangen 9/10 3076 days true 1.12 1%
Adam Critchley 9/10 3080 days true 1.12 1%
Sandy & Michaela 10/10 3096 days true 1.08 1%
J Knol 7/10 3109 days true 0.96 1%
ZephyrTL 10/10 3114 days 1.05 1%
Robert Carswell 9/10 3151 days true 0.98 1%
Rudlinger 10/10 3162 days true 0.95 1%
Fran & Roger 10/10 3162 days true 0.95 1%
Tacksharp 10/10 3298 days 0.69 1%
pkac 10/10 3298 days 0.69 1%
mandnken1 1/10 3389 days 0.37 0%
Jennifer Holloway 8/10 3394 days true 0.48 0%
Oliver Berg 10/10 3403 days true 0.48 1%
Florian Miller 10/10 3403 days true 0.48 1%
Guult Ryan 9/10 3406 days true 0.48 0%
Jackie MacRostie 6/10 3410 days true 0.39 0%
Michael Orme 9/10 3410 days true 0.47 0%
Carolin 9/10 3419 days true 0.45 0%
Melanie Gruber 10/10 3421 days true 0.45 0%
Mark & Wendy Caddye 8/10 3432 days true 0.41 0%
David 8/10 3438 days true 0.39 0%
Stefan Morris 9/10 3439 days true 0.41 0%
Patrick Decoster 10/10 3441 days true 0.41 0%
Daniel Lang 8/10 3441 days true 0.39 0%
D Oostrum 9/10 3443 days true 0.41 0%
Christina Fischer 9/10 3443 days true 0.41 0%
Kay and Colin Yendole 2/10 3444 days true 0.3 0%
Andrew Hammond 8/10 3571 days 0.15 0%
Rob 9/10 3702 days true 0.0 0%
lindam 10/10 3754 days true 0.0 0%
Family_Thomsen 10/10 3767 days true 0.0 0%
Gunda G 10/10 3793 days true 0.0 0%
Willi Heinen 7/10 3793 days true 0.0 0%
Henrik Plichta 9/10 3794 days true 0.0 0%
Johan 10/10 3795 days true 0.0 0%
Daryl Taylor 9/10 3806 days true 0.0 0%
Charlotte Therland 10/10 3808 days true 0.0 0%
Greg Gerritz 9/10 3812 days true 0.0 0%
Loes van Aru 8/10 3826 days true 0.0 0%
Camenzind 9/10 3833 days true 0.0 0%
robertst 9/10 3869 days true 0.0 0%
Anne Ford 9/10 3877 days true 0.0 0%
Stefan Lua 10/10 3877 days true 0.0 0%
Peter Essink 10/10 3877 days true 0.0 0%
Richard Kesteleyn 8/10 3883 days true 0.0 0%
Lesley Nixon 8/10 3885 days true 0.0 0%
Hennie Neeleman 9/10 3887 days true 0.0 0%
Pieter Neeleman 7/10 3887 days true 0.0 0%
eowyn2k 9/10 3905 days 0.0 0%
arthurw 10/10 3992 days true 0.0 0%
Donna 10/10 4030 days true 0.0 0%
EvertG 9/10 4100 days true 0.0 0%
PeterK1 8/10 4103 days true 0.0 0%
suet 9/10 4119 days true 0.0 0%
Katy1 9/10 4121 days true 0.0 0%
JudithNetherlands 8/10 4135 days true 0.0 0%
WinstonH 6/10 4138 days true 0.0 0%
PBouwmessten 9/10 4139 days true 0.0 0%
Brigette Guikens 10/10 4140 days true 0.0 0%
Yvanna 8/10 4162 days true 0.0 0%
david 8/10 4162 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Taupo Holiday Resort experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.26% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Lake Taupo Holiday Resort experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Lake Taupo Holiday Resort experience has been adjusted for 126 days. Adjustments are according to the following table.

Days Adjustment
123 -1.23%
124 -1.24%
125 -1.25%
126 -1.26%
127 -1.27%
128 -1.28%
129 -1.29%

Final Ranking Score

87%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.