Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Taupo Holiday Resort.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
110 Valid Reviews
The Lake Taupo Holiday Resort experience has a total of 110 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 110 valid reviews:
The raw data average (mean) for all the Lake Taupo Holiday Resort valid reviews is 87.00% and is based on 110 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
69 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 110 valid reviews, the experience has 69 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 69 face-to-face reviews:
The raw data average (mean) for all the Lake Taupo Holiday Resort face-to-face reviews is 87.83% and is based on 69 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Mike Fricker||9/10||139 days||96.94||97%|
|Mike Fricker||9/10||139 days||96.94||97%|
|Zella Mahoney||10/10||231 days||91.54||92%|
|Michael McMahon||9/10||292 days||86.49||87%|
|John Wyatt||9/10||302 days||85.55||86%|
|UK 50-something couple||9/10||351 days||80.48||80%|
|Laureen Trainer||10/10||611 days||42.12||41%|
|Jon Veitch||9/10||657 days||35.4||34%|
|Wayne Britton||10/10||680 days||32.29||31%|
|Jane Anderton||10/10||744 days||24.52||23%|
|Neil Warnock||9/10||778 days||20.92||20%|
|Tony Waters||1/10||869 days||11.13||9%|
|Julia Day||10/10||955 days||8.11||6%|
|Case West||9/10||966 days||7.64||6%|
|Sheila Kenny||9/10||1008 days||6.2||4%|
|Agnes Bouloumie||10/10||1009 days||6.17||4%|
|David From Switzerland||7/10||1142 days||4.94||3%|
|Alan Field||8/10||1174 days||4.89||3%|
|Jule & Thomas aus Hamburg Elternzeit 2015||7/10||1205 days||4.85||3%|
|Richard Thompson||9/10||1205 days||4.85||3%|
|Oliver S.||7/10||1446 days||4.52||3%|
|Roeland Driessen||9/10||1478 days||4.48||3%|
|Sarah Munnings||8/10||1539 days||4.39||3%|
|Mike Fricker||9/10||1723 days||4.14||2%|
|Brita Topp||6/10||1753 days||4.1||2%|
|Ruben Garcia Raiuiro||10/10||1833 days||4.79||3%|
|Florian Carli||9/10||1843 days||3.98||2%|
|Ton Martens||7/10||2140 days||4.28||2%|
|Michael Nolan||10/10||2149 days||3.56||2%|
|Jenny Short||7/10||2177 days||3.52||2%|
|Alastair MacDonald||9/10||2226 days||4.14||2%|
|Denise Albrecht||8/10||2243 days||4.11||2%|
|Claudia Mueller||9/10||2244 days||4.11||2%|
|Lisa Blake||8/10||2255 days||4.09||2%|
|Megan Child||9/10||2256 days||4.09||2%|
|Michael Touzer||9/10||2509 days||3.68||2%|
|Steven Hill||9/10||2510 days||3.67||2%|
|Michael Jefferies||10/10||2517 days||3.66||2%|
|Frans Roebroek||9/10||2525 days||3.65||2%|
|Adam Critchley||9/10||2540 days||3.62||2%|
|Sandy & Michaela||10/10||2556 days||3.6||2%|
|J Knol||7/10||2569 days||3.58||2%|
|Robert Carswell||9/10||2611 days||3.51||2%|
|Fran & Roger||10/10||2622 days||3.49||2%|
|Jennifer Holloway||8/10||2854 days||3.11||1%|
|Oliver Berg||10/10||2863 days||3.09||1%|
|Florian Miller||10/10||2863 days||3.09||1%|
|Guult Ryan||9/10||2866 days||3.09||1%|
|Jackie MacRostie||6/10||2870 days||3.08||1%|
|Michael Orme||9/10||2870 days||3.08||1%|
|Melanie Gruber||10/10||2881 days||3.06||1%|
|Mark & Wendy Caddye||8/10||2892 days||3.05||1%|
|Stefan Morris||9/10||2899 days||3.03||1%|
|Patrick Decoster||10/10||2901 days||3.03||1%|
|Daniel Lang||8/10||2901 days||3.03||1%|
|D Oostrum||9/10||2903 days||3.03||1%|
|Christina Fischer||9/10||2903 days||3.03||1%|
|Kay and Colin Yendole||2/10||2904 days||2.72||1%|
|Andrew Hammond||8/10||3031 days||2.35||1%|
|Gunda G||10/10||3253 days||2.45||1%|
|Willi Heinen||7/10||3253 days||2.45||1%|
|Henrik Plichta||9/10||3254 days||2.45||1%|
|Daryl Taylor||9/10||3266 days||2.43||1%|
|Charlotte Therland||10/10||3268 days||2.43||1%|
|Greg Gerritz||9/10||3272 days||2.42||1%|
|Loes van Aru||8/10||3286 days||2.4||1%|
|Anne Ford||9/10||3337 days||2.31||0%|
|Stefan Lua||10/10||3337 days||2.31||0%|
|Peter Essink||10/10||3337 days||2.31||0%|
|Richard Kesteleyn||8/10||3343 days||2.3||0%|
|Lesley Nixon||8/10||3345 days||2.3||0%|
|Hennie Neeleman||9/10||3347 days||2.3||0%|
|Pieter Neeleman||7/10||3347 days||2.3||0%|
|Brigette Guikens||10/10||3600 days||1.88||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Taupo Holiday Resort experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Lake Taupo Holiday Resort experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Lake Taupo Holiday Resort experience has been adjusted for 29 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.