Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Taupo Holiday Resort.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
116 Valid Reviews
The Lake Taupo Holiday Resort experience has a total of 116 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
The raw data average (mean) for all the Lake Taupo Holiday Resort valid reviews is 86.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
69 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 116 valid reviews, the experience has 69 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 69 face-to-face reviews:
The raw data average (mean) for all the Lake Taupo Holiday Resort face-to-face reviews is 87.83% and is based on 69 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Lisa Kempf||10/10||376 days||77.6||81%|
|Michael S||9/10||526 days||56.16||59%|
|Mike Fricker||9/10||679 days||32.42||34%|
|Mike Fricker||9/10||679 days||32.42||34%|
|Zella Mahoney||10/10||771 days||21.63||23%|
|Michael McMahon||9/10||832 days||15.96||17%|
|John Wyatt||9/10||842 days||15.14||16%|
|UK 50-something couple||9/10||891 days||11.59||12%|
|Laureen Trainer||10/10||1151 days||4.89||5%|
|Jon Veitch||9/10||1197 days||4.8||5%|
|Wayne Britton||10/10||1220 days||4.76||5%|
|Jane Anderton||10/10||1284 days||4.63||5%|
|Neil Warnock||9/10||1318 days||4.56||5%|
|Tony Waters||1/10||1409 days||3.2||3%|
|Julia Day||10/10||1495 days||4.22||4%|
|Case West||9/10||1506 days||4.2||4%|
|Sheila Kenny||9/10||1548 days||4.11||4%|
|Agnes Bouloumie||10/10||1549 days||4.11||4%|
|David From Switzerland||7/10||1682 days||3.5||4%|
|Alan Field||8/10||1714 days||3.6||4%|
|Jule & Thomas aus Hamburg Elternzeit 2015||7/10||1745 days||3.39||4%|
|Richard Thompson||9/10||1745 days||3.73||4%|
|Oliver S.||7/10||1986 days||2.96||3%|
|Roeland Driessen||9/10||2018 days||3.19||3%|
|Sarah Munnings||8/10||2079 days||2.92||3%|
|Mike Fricker||9/10||2263 days||2.71||3%|
|Brita Topp||6/10||2293 days||2.2||2%|
|Ruben Garcia Raiuiro||10/10||2373 days||2.5||3%|
|Florian Carli||9/10||2383 days||2.48||3%|
|Ton Martens||7/10||2680 days||1.73||2%|
|Michael Nolan||10/10||2689 days||1.88||2%|
|Jenny Short||7/10||2717 days||1.66||2%|
|Alastair MacDonald||9/10||2766 days||1.73||2%|
|Denise Albrecht||8/10||2783 days||1.61||2%|
|Claudia Mueller||9/10||2784 days||1.69||2%|
|Lisa Blake||8/10||2795 days||1.59||2%|
|Megan Child||9/10||2796 days||1.67||2%|
|Michael Touzer||9/10||3049 days||1.18||1%|
|Steven Hill||9/10||3050 days||1.17||1%|
|Michael Jefferies||10/10||3057 days||1.16||1%|
|Frans Roebroek||9/10||3065 days||1.14||1%|
|Adam Critchley||9/10||3080 days||1.12||1%|
|Sandy & Michaela||10/10||3096 days||1.08||1%|
|J Knol||7/10||3109 days||0.96||1%|
|Robert Carswell||9/10||3151 days||0.98||1%|
|Fran & Roger||10/10||3162 days||0.95||1%|
|Jennifer Holloway||8/10||3394 days||0.48||0%|
|Oliver Berg||10/10||3403 days||0.48||1%|
|Florian Miller||10/10||3403 days||0.48||1%|
|Guult Ryan||9/10||3406 days||0.48||0%|
|Jackie MacRostie||6/10||3410 days||0.39||0%|
|Michael Orme||9/10||3410 days||0.47||0%|
|Melanie Gruber||10/10||3421 days||0.45||0%|
|Mark & Wendy Caddye||8/10||3432 days||0.41||0%|
|Stefan Morris||9/10||3439 days||0.41||0%|
|Patrick Decoster||10/10||3441 days||0.41||0%|
|Daniel Lang||8/10||3441 days||0.39||0%|
|D Oostrum||9/10||3443 days||0.41||0%|
|Christina Fischer||9/10||3443 days||0.41||0%|
|Kay and Colin Yendole||2/10||3444 days||0.3||0%|
|Andrew Hammond||8/10||3571 days||0.15||0%|
|Gunda G||10/10||3793 days||0.0||0%|
|Willi Heinen||7/10||3793 days||0.0||0%|
|Henrik Plichta||9/10||3794 days||0.0||0%|
|Daryl Taylor||9/10||3806 days||0.0||0%|
|Charlotte Therland||10/10||3808 days||0.0||0%|
|Greg Gerritz||9/10||3812 days||0.0||0%|
|Loes van Aru||8/10||3826 days||0.0||0%|
|Anne Ford||9/10||3877 days||0.0||0%|
|Stefan Lua||10/10||3877 days||0.0||0%|
|Peter Essink||10/10||3877 days||0.0||0%|
|Richard Kesteleyn||8/10||3883 days||0.0||0%|
|Lesley Nixon||8/10||3885 days||0.0||0%|
|Hennie Neeleman||9/10||3887 days||0.0||0%|
|Pieter Neeleman||7/10||3887 days||0.0||0%|
|Brigette Guikens||10/10||4140 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Taupo Holiday Resort experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Lake Taupo Holiday Resort experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lake Taupo Holiday Resort experience has been adjusted for 126 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.