G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Piha Domain Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Piha Domain Motor Camp
Valid Reviews
80 Valid Reviews
The Piha Domain Motor Camp experience has a total of 85 reviews. There are 80 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 80 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
23% |
| 9/10 | 15 |
|
19% |
| 8/10 | 20 |
|
25% |
| 7/10 | 11 |
|
14% |
| 6/10 | 3 |
|
4% |
| 5/10 | 2 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 2 |
|
3% |
| 1/10 | 9 |
|
11% |
74.13% Average
The raw data average (mean) for all the Piha Domain Motor Camp valid reviews is 74.13% and is based on 80 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 80 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
14% |
| 9/10 | 6 |
|
43% |
| 8/10 | 4 |
|
29% |
| 7/10 | 1 |
|
7% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.00% Average
The raw data average (mean) for all the Piha Domain Motor Camp face-to-face reviews is 85.00% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.66%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rod Pik | 10/10 | 37 days | 100% |
| Danice Carlson | 10/10 | 68 days | 100% |
| Julie | 10/10 | 99 days | 100% |
| Ailsa McIntosh | 10/10 | 129 days | 99% |
| Jake | 10/10 | 160 days | 99% |
| McLean | 9/10 | 374 days | 91% |
| Sarah | 10/10 | 464 days | 88% |
| Luka | 8/10 | 555 days | 81% |
| Stefan Lee | 10/10 | 586 days | 80% |
| Guest | 7/10 | 739 days | 64% |
| Virginie | 8/10 | 768 days | 65% |
| Marie | 8/10 | 1133 days | 31% |
| Caleb | 1/10 | 1164 days | 12% |
| Wendy | 1/10 | 1164 days | 12% |
| Stephen | 1/10 | 1256 days | 9% |
| Jimbo | 10/10 | 1348 days | 18% |
| Michaela | 10/10 | 2200 days | 4% |
| Charles M | 8/10 | 2260 days | 4% |
| Eric | 10/10 | 2321 days | 4% |
| Martin Hansen | 8/10 | 2352 days | 4% |
| Max | 9/10 | 2444 days | 3% |
| Julie | 1/10 | 2474 days | 1% |
| Wal | 1/10 | 2535 days | 1% |
| Maree | 1/10 | 2535 days | 1% |
| Rueben | 1/10 | 2566 days | 1% |
| Christopher | 1/10 | 2594 days | 1% |
| Willem | 8/10 | 2594 days | 3% |
| Courtney | 8/10 | 2594 days | 3% |
| Francois & Caroline | 8/10 | 2625 days | 3% |
| Kevin | 1/10 | 2625 days | 1% |
| Elke fuenfstueck | 5/10 | 2656 days | 2% |
| Dave | 6/10 | 2747 days | 2% |
| Nat | 7/10 | 2931 days | 2% |
| Claus | 2/10 | 2931 days | 1% |
| Inigo Baranano | 9/10 | 2988 days | 2% |
| Millka Pietikainen | 10/10 | 3001 days | 2% |
| Marc Willemsen | 10/10 | 3013 days | 2% |
| Jo Dawson | 7/10 | 3198 days | 2% |
| Julia Weiss | 9/10 | 3259 days | 2% |
| Paul Smith | 8/10 | 3333 days | 2% |
| John Curries | 9/10 | 3550 days | 1% |
| Pamela Hoffman | 8/10 | 3602 days | 1% |
| Rebecca Kearns | 9/10 | 3628 days | 1% |
| Volker Stroenisch | 7/10 | 3640 days | 1% |
| Tanja Laube | 7/10 | 3648 days | 1% |
| Janneke Hekhuis | 7/10 | 3701 days | 1% |
| Craig Scott | 8/10 | 3712 days | 1% |
| Brandy Brooks | 8/10 | 3725 days | 1% |
| M Bakker | 9/10 | 3727 days | 1% |
| Julia Summa | 7/10 | 3727 days | 1% |
| Hana Rachfalik | 9/10 | 3739 days | 1% |
| Michael | 8/10 | 3772 days | 1% |
| Dianne van der Wal | 6/10 | 3889 days | 0% |
| Ardene Ver Hoef | 2/10 | 3951 days | 0% |
| Connor Skelly | 10/10 | 3991 days | 0% |
| Rodrigo De Sebastian | 10/10 | 3996 days | 0% |
| Emma Keegan | 5/10 | 3996 days | 0% |
| Andrew Jones | 9/10 | 4027 days | 0% |
| Katerina Hlavsova | 10/10 | 4046 days | 0% |
| Ines | 8/10 | 4058 days | 0% |
| Kim Frey | 7/10 | 4060 days | 0% |
| Lisa Tomlinson | 10/10 | 4086 days | 0% |
| Laurene | 10/10 | 4412 days | 0% |
| Guillaume | 9/10 | 4416 days | 0% |
| Nataliya Hare | 7/10 | 4573 days | 1% |
| Erik Muchembled | 9/10 | 4761 days | 0% |
| Hanneke P | 7/10 | 4816 days | 1% |
| Will and Taylor | 8/10 | 4816 days | 1% |
| David Restell | 8/10 | 4816 days | 1% |
| Soren and Inelase Lindhardbell | 9/10 | 4829 days | 0% |
| Soren and Inelase Lindhardbell | 9/10 | 4829 days | 0% |
| Hans | 7/10 | 4837 days | 0% |
| Cennart ud Brock | 9/10 | 4846 days | 0% |
| Liz Marquart Scholtz | 8/10 | 4858 days | 0% |
| Lucie Rutherfurd | 8/10 | 5149 days | 0% |
| Tim Clark | 8/10 | 5150 days | 0% |
| Lukas Bauer | 9/10 | 5474 days | 0% |
| Johannes Klein | 8/10 | 5480 days | 0% |
| Cara Dungay | 6/10 | 5504 days | 0% |
| AliB | 10/10 | 5995 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Piha Domain Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.18% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 56 days. However the Piha Domain Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Piha Domain Motor Camp experience has been adjusted for 9 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 6 | -0.12% |
| 7 | -0.14% |
| 8 | -0.16% |
| 9 | -0.18% |
| 10 | -0.20% |
| 11 | -0.22% |
| 12 | -0.24% |
| … | … |
Balancing Adjustment
1.07% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.