Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Russell TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Russell TOP 10 Holiday Park

Valid Reviews

139 Valid Reviews

The Russell TOP 10 Holiday Park experience has a total of 141 reviews. There are 139 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 139 valid reviews:

Rating Count Percentage
10/10 57
41%
9/10 42
30%
8/10 25
18%
7/10 8
6%
6/10 2
1%
5/10 0
0%
4/10 1
1%
3/10 1
1%
2/10 2
1%
1/10 1
1%

88.35% Average

The raw data average (mean) for all the Russell TOP 10 Holiday Park valid reviews is 88.35% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

93 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 139 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 93 face-to-face reviews:

Rating Count Percentage
10/10 30
32%
9/10 32
34%
8/10 21
23%
7/10 6
6%
6/10 2
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 1
1%

87.42% Average

The raw data average (mean) for all the Russell TOP 10 Holiday Park face-to-face reviews is 87.42% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.36%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Anna Swain 10/10 171 days 100%
Dan 10/10 232 days 96%
Belinda & Jean-Michel 10/10 628 days 41%
Gary Major 10/10 718 days 29%
Mike Smith 10/10 749 days 25%
Bert 7/10 780 days 20%
Su 10/10 780 days 22%
Suzanne J 10/10 871 days 14%
Scooper 8/10 994 days 7%
Sheryl Mackintosh 10/10 1024 days 6%
Peggy Tamati 10/10 1055 days 5%
Amber Lilac 10/10 1083 days 5%
Sabine 9/10 1114 days 5%
Deb S 9/10 1206 days 5%
Sue, UK 10/10 1206 days 5%
Natalie Tomlinson-Kurz 10/10 1570 days 4%
Marwin Jurjus 10/10 1572 days 4%
Grainne Phelan 9/10 1765 days 4%
Laurie Meston 9/10 1772 days 4%
Siobhan Ryan 10/10 1779 days 4%
clive ilich 10/10 1784 days 4%
Dave Rollison 8/10 1784 days 4%
Herman Visser 10/10 1837 days 4%
Julia Lloyd 10/10 1843 days 4%
Hazel North 10/10 1874 days 4%
Tim Burnett 9/10 1967 days 3%
Dennis Page 10/10 2118 days 3%
Staffan Johansson 10/10 2161 days 3%
Aaron Morrow 9/10 2168 days 3%
Urs Baumgartner 9/10 2199 days 3%
Suzanne Vermeulen 3/10 2302 days 2%
Family Trip 7/10 2881 days 1%
Sara Clausen 6/10 2887 days 1%
Leon Courtney 7/10 2888 days 1%
Laurene 1/10 2901 days 1%
Guillaume 2/10 2905 days 1%
catherine welsh 8/10 2940 days 1%
Ut & Sacha 10/10 3032 days 1%
Dick Kooij 9/10 3318 days 1%
Alastair MacDonald 9/10 3323 days 1%
Reijenga 9/10 3327 days 1%
Peter 10/10 3329 days 1%
Judy 10/10 3345 days 1%
kayburns 2/10 3427 days 0%
Peter Kent 10/10 3598 days 0%
Christop Isabella 10/10 3599 days 0%
Tuedi Muggli 10/10 3608 days 0%
Peter Hart 10/10 3608 days 0%
Michael Jefferies 10/10 3614 days 0%
Trevor & Sheila Redman 10/10 3616 days 0%
Schneider 10/10 3624 days 0%
Gillian MacLaren 10/10 3625 days 0%
Walter & Heidi Baumann 8/10 3625 days 0%
Hans Oudenbroek 8/10 3625 days 0%
Charlotte 8/10 3626 days 0%
Ralf Glaser 9/10 3628 days 0%
Slangen 8/10 3633 days 0%
Fleur & Nils 8/10 3633 days 0%
Frank Waskikowski 10/10 3634 days 0%
Maria Dietrich 8/10 3635 days 0%
Samplonius 9/10 3635 days 0%
Schweiger 10/10 3635 days 0%
John Reynolds 10/10 3635 days 0%
David Blundell 10/10 3635 days 0%
Lilja Bjork Hermannsdottir 9/10 3639 days 0%
Remy van Heugten 8/10 3639 days 0%
Kurt Furuskar 9/10 3651 days 1%
bosha22 10/10 3702 days 1%
Pietsch 9/10 3706 days 1%
Robert Carswell 8/10 3708 days 1%
Jungo 9/10 3714 days 1%
Bart Goovaerts 9/10 3718 days 1%
damaca 9/10 3763 days 1%
lyndavid 8/10 3946 days 1%
Derek 9/10 3957 days 1%
John Duffy 10/10 3963 days 1%
Barry Digby 9/10 3964 days 1%
Michael Simmang 10/10 3965 days 1%
Birgette Lindved 10/10 3966 days 1%
Peter & Angela Brown 10/10 3967 days 1%
Krabbe 8/10 3968 days 1%
Julia Hofstetter 9/10 3970 days 1%
Lynda Hutchins 10/10 3971 days 1%
Scheauwen 10/10 3975 days 1%
Haan Begerian 8/10 3991 days 1%
Tobias Torax 10/10 3992 days 1%
Jonathon Heaney 9/10 3998 days 1%
Michael Duckert 8/10 3999 days 1%
Loren van Oordt 10/10 4000 days 1%
Igor Filart 7/10 4000 days 1%
T Chapman 8/10 4000 days 1%
Fred West 9/10 4004 days 1%
sarahwarhurst 10/10 4067 days 1%
David 10/10 4275 days 1%
macmaster 9/10 4281 days 1%
shoretie 10/10 4311 days 1%
Jake Webster 9/10 4328 days 1%
Michael Egli 9/10 4333 days 1%
Mette 10/10 4337 days 1%
Gerhard Kronen 8/10 4339 days 1%
Richie_L 10/10 4342 days 1%
Daniel Goldsbrough 8/10 4343 days 1%
Haitsma 8/10 4350 days 1%
Willi Heinen 9/10 4350 days 1%
Heike Pless 9/10 4351 days 1%
Walter 7/10 4356 days 1%
Hannah Clark 7/10 4363 days 1%
Valerie Van Hemelrijck 7/10 4365 days 1%
Robin Sykes 10/10 4366 days 1%
Stephen 9/10 4366 days 1%
Bram-Jan M 6/10 4369 days 1%
Laura Walters 8/10 4369 days 1%
Jens Bo Rykor 9/10 4383 days 1%
jan and john 9/10 4386 days 1%
Torsten Gehrke 8/10 4387 days 1%
Brian Boyle 9/10 4401 days 1%
aussiesi 4/10 4401 days 1%
kevinp 9/10 4413 days 1%
barts 9/10 4416 days 1%
joannaw 8/10 4417 days 1%
nadinef 9/10 4424 days 1%
Anne Ford 9/10 4434 days 1%
Robert Hausser 9/10 4436 days 1%
Jansen 7/10 4436 days 1%
Sibylle Locher 9/10 4440 days 1%
Jean Paul Mesnage 10/10 4442 days 1%
rogerandchristine 10/10 4561 days 1%
joyceb 9/10 4631 days 1%
Chris Barker 8/10 4670 days 1%
MorganK 9/10 4673 days 1%
wanganuilover 10/10 4676 days 1%
arthurwa 10/10 4676 days 1%
Katy1 9/10 4678 days 1%
BrendaM 10/10 4693 days 1%
MargaretH 10/10 4719 days 1%
Anneleen 8/10 4723 days 1%
Lucy 9/10 4725 days 1%
TobiL 8/10 4746 days 1%
Tamara 10/10 5132 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Russell TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.16% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 46 days. However the Russell TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Russell TOP 10 Holiday Park experience has been adjusted for 154 days. Adjustments are according to the following table.

Days Adjustment
151 -3.09%
152 -3.11%
153 -3.13%
154 -3.16%
155 -3.18%
156 -3.20%
157 -3.22%

Final Ranking Score

92%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.