Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Russell TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Russell TOP 10 Holiday Park

Valid Reviews

139 Valid Reviews

The Russell TOP 10 Holiday Park experience has a total of 141 reviews. There are 139 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 139 valid reviews:

Rating Count Percentage
10/10 57
41%
9/10 42
30%
8/10 25
18%
7/10 8
6%
6/10 2
1%
5/10 0
0%
4/10 1
1%
3/10 1
1%
2/10 2
1%
1/10 1
1%

88.35% Average

The raw data average (mean) for all the Russell TOP 10 Holiday Park valid reviews is 88.35% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

93 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 139 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 93 face-to-face reviews:

Rating Count Percentage
10/10 30
32%
9/10 32
34%
8/10 21
23%
7/10 6
6%
6/10 2
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 1
1%

87.42% Average

The raw data average (mean) for all the Russell TOP 10 Holiday Park face-to-face reviews is 87.42% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.32%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Anna Swain 10/10 51 days 100%
Dan 10/10 112 days 98%
Belinda & Jean-Michel 10/10 508 days 59%
Gary Major 10/10 598 days 44%
Mike Smith 10/10 629 days 40%
Bert 7/10 660 days 32%
Su 10/10 660 days 35%
Suzanne J 10/10 751 days 24%
Scooper 8/10 874 days 12%
Sheryl Mackintosh 10/10 904 days 11%
Peggy Tamati 10/10 935 days 9%
Amber Lilac 10/10 963 days 8%
Sabine 9/10 994 days 7%
Deb S 9/10 1086 days 5%
Sue, UK 10/10 1086 days 5%
Natalie Tomlinson-Kurz 10/10 1450 days 4%
Marwin Jurjus 10/10 1452 days 4%
Grainne Phelan 9/10 1645 days 4%
Laurie Meston 9/10 1652 days 4%
Siobhan Ryan 10/10 1659 days 4%
clive ilich 10/10 1664 days 4%
Dave Rollison 8/10 1664 days 4%
Herman Visser 10/10 1717 days 4%
Julia Lloyd 10/10 1723 days 4%
Hazel North 10/10 1754 days 4%
Tim Burnett 9/10 1847 days 4%
Dennis Page 10/10 1998 days 3%
Staffan Johansson 10/10 2041 days 3%
Aaron Morrow 9/10 2048 days 3%
Urs Baumgartner 9/10 2079 days 3%
Suzanne Vermeulen 3/10 2182 days 2%
Family Trip 7/10 2761 days 2%
Sara Clausen 6/10 2767 days 1%
Leon Courtney 7/10 2768 days 2%
Laurene 1/10 2781 days 1%
Guillaume 2/10 2785 days 1%
catherine welsh 8/10 2820 days 2%
Ut & Sacha 10/10 2912 days 1%
Dick Kooij 9/10 3198 days 1%
Alastair MacDonald 9/10 3203 days 1%
Reijenga 9/10 3207 days 1%
Peter 10/10 3209 days 1%
Judy 10/10 3225 days 1%
kayburns 2/10 3307 days 0%
Peter Kent 10/10 3478 days 0%
Christop Isabella 10/10 3479 days 0%
Tuedi Muggli 10/10 3488 days 0%
Peter Hart 10/10 3488 days 0%
Michael Jefferies 10/10 3494 days 0%
Trevor & Sheila Redman 10/10 3496 days 0%
Schneider 10/10 3504 days 0%
Gillian MacLaren 10/10 3505 days 0%
Walter & Heidi Baumann 8/10 3505 days 0%
Hans Oudenbroek 8/10 3505 days 0%
Charlotte 8/10 3506 days 0%
Ralf Glaser 9/10 3508 days 0%
Slangen 8/10 3513 days 0%
Fleur & Nils 8/10 3513 days 0%
Frank Waskikowski 10/10 3514 days 0%
Maria Dietrich 8/10 3515 days 0%
Samplonius 9/10 3515 days 0%
Schweiger 10/10 3515 days 0%
John Reynolds 10/10 3515 days 0%
David Blundell 10/10 3515 days 0%
Lilja Bjork Hermannsdottir 9/10 3519 days 0%
Remy van Heugten 8/10 3519 days 0%
Kurt Furuskar 9/10 3531 days 0%
bosha22 10/10 3582 days 0%
Pietsch 9/10 3586 days 0%
Robert Carswell 8/10 3588 days 0%
Jungo 9/10 3594 days 0%
Bart Goovaerts 9/10 3598 days 0%
damaca 9/10 3643 days 0%
lyndavid 8/10 3826 days 1%
Derek 9/10 3837 days 1%
John Duffy 10/10 3843 days 1%
Barry Digby 9/10 3844 days 1%
Michael Simmang 10/10 3845 days 1%
Birgette Lindved 10/10 3846 days 1%
Peter & Angela Brown 10/10 3847 days 1%
Krabbe 8/10 3848 days 1%
Julia Hofstetter 9/10 3850 days 1%
Lynda Hutchins 10/10 3851 days 1%
Scheauwen 10/10 3855 days 1%
Haan Begerian 8/10 3871 days 1%
Tobias Torax 10/10 3872 days 1%
Jonathon Heaney 9/10 3878 days 1%
Michael Duckert 8/10 3879 days 1%
Loren van Oordt 10/10 3880 days 1%
Igor Filart 7/10 3880 days 1%
T Chapman 8/10 3880 days 1%
Fred West 9/10 3884 days 1%
sarahwarhurst 10/10 3947 days 1%
David 10/10 4155 days 1%
macmaster 9/10 4161 days 1%
shoretie 10/10 4191 days 1%
Jake Webster 9/10 4208 days 1%
Michael Egli 9/10 4213 days 1%
Mette 10/10 4217 days 1%
Gerhard Kronen 8/10 4219 days 1%
Richie_L 10/10 4222 days 1%
Daniel Goldsbrough 8/10 4223 days 1%
Haitsma 8/10 4230 days 1%
Willi Heinen 9/10 4230 days 1%
Heike Pless 9/10 4231 days 1%
Walter 7/10 4236 days 1%
Hannah Clark 7/10 4243 days 1%
Valerie Van Hemelrijck 7/10 4245 days 1%
Robin Sykes 10/10 4246 days 1%
Stephen 9/10 4246 days 1%
Bram-Jan M 6/10 4249 days 1%
Laura Walters 8/10 4249 days 1%
Jens Bo Rykor 9/10 4263 days 1%
jan and john 9/10 4266 days 1%
Torsten Gehrke 8/10 4267 days 1%
Brian Boyle 9/10 4281 days 1%
aussiesi 4/10 4281 days 1%
kevinp 9/10 4293 days 1%
barts 9/10 4296 days 1%
joannaw 8/10 4297 days 1%
nadinef 9/10 4304 days 1%
Anne Ford 9/10 4314 days 1%
Robert Hausser 9/10 4316 days 1%
Jansen 7/10 4316 days 1%
Sibylle Locher 9/10 4320 days 1%
Jean Paul Mesnage 10/10 4322 days 1%
rogerandchristine 10/10 4441 days 1%
joyceb 9/10 4511 days 1%
Chris Barker 8/10 4550 days 1%
MorganK 9/10 4553 days 1%
wanganuilover 10/10 4556 days 1%
arthurwa 10/10 4556 days 1%
Katy1 9/10 4558 days 1%
BrendaM 10/10 4573 days 1%
MargaretH 10/10 4599 days 1%
Anneleen 8/10 4603 days 1%
Lucy 9/10 4605 days 1%
TobiL 8/10 4626 days 1%
Tamara 10/10 5012 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Russell TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.52% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 74 days. However the Russell TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Russell TOP 10 Holiday Park experience has been adjusted for 34 days. Adjustments are according to the following table.

Days Adjustment
31 -0.47%
32 -0.49%
33 -0.50%
34 -0.52%
35 -0.53%
36 -0.55%
37 -0.56%

Final Ranking Score

95%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.