Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Russell TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Russell TOP 10 Holiday Park

Valid Reviews

137 Valid Reviews

The Russell TOP 10 Holiday Park experience has a total of 139 reviews. There are 137 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 55
40%
9/10 42
31%
8/10 25
18%
7/10 8
6%
6/10 2
1%
5/10 0
0%
4/10 1
1%
3/10 1
1%
2/10 2
1%
1/10 1
1%

88.18% Average

The raw data average (mean) for all the Russell TOP 10 Holiday Park valid reviews is 88.18% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

93 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 93 face-to-face reviews:

Rating Count Percentage
10/10 30
32%
9/10 32
34%
8/10 21
23%
7/10 6
6%
6/10 2
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 1
1%

87.42% Average

The raw data average (mean) for all the Russell TOP 10 Holiday Park face-to-face reviews is 87.42% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.58%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Belinda & Jean-Michel 10/10 311 days 100%
Gary Major 10/10 401 days 88%
Mike Smith 10/10 432 days 83%
Bert 7/10 463 days 71%
Su 10/10 463 days 78%
Suzanne J 10/10 554 days 61%
Scooper 8/10 677 days 37%
Sheryl Mackintosh 10/10 707 days 34%
Peggy Tamati 10/10 738 days 30%
Amber Lilac 10/10 766 days 26%
Sabine 9/10 797 days 23%
Deb S 9/10 889 days 14%
Sue, UK 10/10 889 days 14%
Natalie Tomlinson-Kurz 10/10 1254 days 6%
Marwin Jurjus 10/10 1255 days 6%
Grainne Phelan 9/10 1448 days 5%
Laurie Meston 9/10 1455 days 5%
Siobhan Ryan 10/10 1462 days 5%
clive ilich 10/10 1468 days 5%
Dave Rollison 8/10 1468 days 5%
Herman Visser 10/10 1520 days 5%
Julia Lloyd 10/10 1527 days 5%
Hazel North 10/10 1558 days 5%
Tim Burnett 9/10 1650 days 5%
Dennis Page 10/10 1802 days 4%
Staffan Johansson 10/10 1844 days 4%
Aaron Morrow 9/10 1851 days 4%
Urs Baumgartner 9/10 1882 days 4%
Suzanne Vermeulen 3/10 1985 days 3%
Family Trip 7/10 2564 days 2%
Sara Clausen 6/10 2570 days 2%
Leon Courtney 7/10 2571 days 2%
Laurene 1/10 2584 days 2%
Guillaume 2/10 2588 days 2%
catherine welsh 8/10 2623 days 2%
Ut & Sacha 10/10 2715 days 2%
Dick Kooij 9/10 3001 days 1%
Alastair MacDonald 9/10 3006 days 1%
Reijenga 9/10 3010 days 1%
Peter 10/10 3012 days 1%
Judy 10/10 3028 days 1%
kayburns 2/10 3110 days 1%
Peter Kent 10/10 3281 days 1%
Christop Isabella 10/10 3282 days 1%
Tuedi Muggli 10/10 3291 days 1%
Peter Hart 10/10 3291 days 1%
Michael Jefferies 10/10 3297 days 1%
Trevor & Sheila Redman 10/10 3299 days 1%
Schneider 10/10 3307 days 1%
Gillian MacLaren 10/10 3308 days 1%
Walter & Heidi Baumann 8/10 3308 days 1%
Hans Oudenbroek 8/10 3308 days 1%
Charlotte 8/10 3309 days 1%
Ralf Glaser 9/10 3311 days 1%
Slangen 8/10 3316 days 1%
Fleur & Nils 8/10 3316 days 1%
Frank Waskikowski 10/10 3317 days 1%
Maria Dietrich 8/10 3318 days 1%
Samplonius 9/10 3318 days 1%
Schweiger 10/10 3318 days 1%
John Reynolds 10/10 3318 days 1%
David Blundell 10/10 3318 days 1%
Lilja Bjork Hermannsdottir 9/10 3322 days 1%
Remy van Heugten 8/10 3322 days 1%
Kurt Furuskar 9/10 3334 days 1%
bosha22 10/10 3385 days 1%
Pietsch 9/10 3389 days 1%
Robert Carswell 8/10 3391 days 1%
Jungo 9/10 3397 days 1%
Bart Goovaerts 9/10 3401 days 1%
damaca 9/10 3446 days 0%
lyndavid 8/10 3629 days 0%
Derek 9/10 3640 days 0%
John Duffy 10/10 3646 days 0%
Barry Digby 9/10 3647 days 0%
Michael Simmang 10/10 3648 days 0%
Birgette Lindved 10/10 3649 days 0%
Peter & Angela Brown 10/10 3650 days 1%
Krabbe 8/10 3651 days 1%
Julia Hofstetter 9/10 3653 days 1%
Lynda Hutchins 10/10 3654 days 1%
Scheauwen 10/10 3658 days 1%
Haan Begerian 8/10 3674 days 1%
Tobias Torax 10/10 3675 days 1%
Jonathon Heaney 9/10 3681 days 1%
Michael Duckert 8/10 3682 days 1%
Loren van Oordt 10/10 3683 days 1%
Igor Filart 7/10 3683 days 1%
T Chapman 8/10 3683 days 1%
Fred West 9/10 3687 days 1%
sarahwarhurst 10/10 3750 days 1%
David 10/10 3958 days 1%
macmaster 9/10 3964 days 1%
shoretie 10/10 3994 days 1%
Jake Webster 9/10 4011 days 1%
Michael Egli 9/10 4016 days 1%
Mette 10/10 4020 days 1%
Gerhard Kronen 8/10 4022 days 1%
Richie_L 10/10 4025 days 1%
Daniel Goldsbrough 8/10 4026 days 1%
Haitsma 8/10 4033 days 1%
Willi Heinen 9/10 4033 days 1%
Heike Pless 9/10 4034 days 1%
Walter 7/10 4039 days 1%
Hannah Clark 7/10 4046 days 1%
Valerie Van Hemelrijck 7/10 4048 days 1%
Robin Sykes 10/10 4049 days 1%
Stephen 9/10 4049 days 1%
Bram-Jan M 6/10 4052 days 1%
Laura Walters 8/10 4052 days 1%
Jens Bo Rykor 9/10 4066 days 1%
jan and john 9/10 4069 days 1%
Torsten Gehrke 8/10 4070 days 1%
Brian Boyle 9/10 4084 days 1%
aussiesi 4/10 4084 days 1%
kevinp 9/10 4096 days 1%
barts 9/10 4099 days 1%
joannaw 8/10 4100 days 1%
nadinef 9/10 4107 days 1%
Anne Ford 9/10 4117 days 1%
Robert Hausser 9/10 4119 days 1%
Jansen 7/10 4119 days 1%
Sibylle Locher 9/10 4123 days 1%
Jean Paul Mesnage 10/10 4125 days 1%
rogerandchristine 10/10 4244 days 1%
joyceb 9/10 4314 days 1%
Chris Barker 8/10 4353 days 1%
MorganK 9/10 4356 days 1%
wanganuilover 10/10 4359 days 1%
arthurwa 10/10 4359 days 1%
Katy1 9/10 4361 days 1%
BrendaM 10/10 4376 days 1%
MargaretH 10/10 4402 days 1%
Anneleen 8/10 4406 days 1%
Lucy 9/10 4408 days 1%
TobiL 8/10 4429 days 1%
Tamara 10/10 4815 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Russell TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.06% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 56 days. However the Russell TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Russell TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.00%
198 -4.02%
199 -4.04%
200 -4.06%
201 -4.08%
202 -4.10%
203 -4.12%

Final Ranking Score

90%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.