Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Russell TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Russell TOP 10 Holiday Park

Valid Reviews

137 Valid Reviews

The Russell TOP 10 Holiday Park experience has a total of 139 reviews. There are 137 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 55
40%
9/10 42
31%
8/10 25
18%
7/10 8
6%
6/10 2
1%
5/10 0
0%
4/10 1
1%
3/10 1
1%
2/10 2
1%
1/10 1
1%

88.18% Average

The raw data average (mean) for all the Russell TOP 10 Holiday Park valid reviews is 88.18% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

93 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 93 face-to-face reviews:

Rating Count Percentage
10/10 30
32%
9/10 32
34%
8/10 21
23%
7/10 6
6%
6/10 2
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 1
1%

87.42% Average

The raw data average (mean) for all the Russell TOP 10 Holiday Park face-to-face reviews is 87.42% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.44%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Belinda & Jean-Michel 10/10 413 days 100%
Gary Major 10/10 504 days 82%
Mike Smith 10/10 535 days 75%
Bert 7/10 566 days 61%
Su 10/10 566 days 68%
Suzanne J 10/10 656 days 49%
Scooper 8/10 779 days 27%
Sheryl Mackintosh 10/10 810 days 24%
Peggy Tamati 10/10 841 days 21%
Amber Lilac 10/10 869 days 18%
Sabine 9/10 900 days 15%
Deb S 9/10 992 days 9%
Sue, UK 10/10 992 days 9%
Natalie Tomlinson-Kurz 10/10 1356 days 6%
Marwin Jurjus 10/10 1358 days 6%
Grainne Phelan 9/10 1551 days 5%
Laurie Meston 9/10 1558 days 5%
Siobhan Ryan 10/10 1565 days 5%
clive ilich 10/10 1570 days 5%
Dave Rollison 8/10 1570 days 5%
Herman Visser 10/10 1623 days 5%
Julia Lloyd 10/10 1629 days 5%
Hazel North 10/10 1660 days 5%
Tim Burnett 9/10 1752 days 5%
Dennis Page 10/10 1904 days 4%
Staffan Johansson 10/10 1947 days 4%
Aaron Morrow 9/10 1954 days 4%
Urs Baumgartner 9/10 1985 days 4%
Suzanne Vermeulen 3/10 2088 days 3%
Family Trip 7/10 2667 days 2%
Sara Clausen 6/10 2673 days 2%
Leon Courtney 7/10 2674 days 2%
Laurene 1/10 2687 days 2%
Guillaume 2/10 2691 days 2%
catherine welsh 8/10 2726 days 2%
Ut & Sacha 10/10 2818 days 2%
Dick Kooij 9/10 3104 days 1%
Alastair MacDonald 9/10 3109 days 1%
Reijenga 9/10 3113 days 1%
Peter 10/10 3115 days 1%
Judy 10/10 3131 days 1%
kayburns 2/10 3212 days 1%
Peter Kent 10/10 3384 days 0%
Christop Isabella 10/10 3385 days 0%
Tuedi Muggli 10/10 3394 days 0%
Peter Hart 10/10 3394 days 0%
Michael Jefferies 10/10 3400 days 0%
Trevor & Sheila Redman 10/10 3402 days 0%
Schneider 10/10 3410 days 0%
Gillian MacLaren 10/10 3411 days 0%
Walter & Heidi Baumann 8/10 3411 days 0%
Hans Oudenbroek 8/10 3411 days 0%
Charlotte 8/10 3412 days 0%
Ralf Glaser 9/10 3414 days 0%
Slangen 8/10 3419 days 0%
Fleur & Nils 8/10 3419 days 0%
Frank Waskikowski 10/10 3420 days 0%
Maria Dietrich 8/10 3421 days 0%
Samplonius 9/10 3421 days 0%
Schweiger 10/10 3421 days 0%
John Reynolds 10/10 3421 days 0%
David Blundell 10/10 3421 days 0%
Lilja Bjork Hermannsdottir 9/10 3425 days 0%
Remy van Heugten 8/10 3425 days 0%
Kurt Furuskar 9/10 3437 days 0%
bosha22 10/10 3488 days 0%
Pietsch 9/10 3492 days 0%
Robert Carswell 8/10 3494 days 0%
Jungo 9/10 3500 days 0%
Bart Goovaerts 9/10 3504 days 0%
damaca 9/10 3549 days 0%
lyndavid 8/10 3732 days 1%
Derek 9/10 3743 days 1%
John Duffy 10/10 3749 days 1%
Barry Digby 9/10 3750 days 1%
Michael Simmang 10/10 3751 days 1%
Birgette Lindved 10/10 3752 days 1%
Peter & Angela Brown 10/10 3753 days 1%
Krabbe 8/10 3754 days 1%
Julia Hofstetter 9/10 3756 days 1%
Lynda Hutchins 10/10 3757 days 1%
Scheauwen 10/10 3761 days 1%
Haan Begerian 8/10 3777 days 1%
Tobias Torax 10/10 3778 days 1%
Jonathon Heaney 9/10 3784 days 1%
Michael Duckert 8/10 3785 days 1%
Loren van Oordt 10/10 3786 days 1%
Igor Filart 7/10 3786 days 1%
T Chapman 8/10 3786 days 1%
Fred West 9/10 3790 days 1%
sarahwarhurst 10/10 3853 days 1%
David 10/10 4060 days 1%
macmaster 9/10 4066 days 1%
shoretie 10/10 4097 days 1%
Jake Webster 9/10 4114 days 1%
Michael Egli 9/10 4119 days 1%
Mette 10/10 4123 days 1%
Gerhard Kronen 8/10 4125 days 1%
Richie_L 10/10 4128 days 1%
Daniel Goldsbrough 8/10 4129 days 1%
Haitsma 8/10 4136 days 1%
Willi Heinen 9/10 4136 days 1%
Heike Pless 9/10 4137 days 1%
Walter 7/10 4142 days 1%
Hannah Clark 7/10 4149 days 1%
Valerie Van Hemelrijck 7/10 4151 days 1%
Robin Sykes 10/10 4152 days 1%
Stephen 9/10 4152 days 1%
Bram-Jan M 6/10 4155 days 1%
Laura Walters 8/10 4155 days 1%
Jens Bo Rykor 9/10 4169 days 1%
jan and john 9/10 4172 days 1%
Torsten Gehrke 8/10 4173 days 1%
Brian Boyle 9/10 4187 days 1%
aussiesi 4/10 4187 days 1%
kevinp 9/10 4199 days 1%
barts 9/10 4202 days 1%
joannaw 8/10 4203 days 1%
nadinef 9/10 4210 days 1%
Anne Ford 9/10 4220 days 1%
Robert Hausser 9/10 4222 days 1%
Jansen 7/10 4222 days 1%
Sibylle Locher 9/10 4226 days 1%
Jean Paul Mesnage 10/10 4228 days 1%
rogerandchristine 10/10 4346 days 1%
joyceb 9/10 4416 days 1%
Chris Barker 8/10 4455 days 1%
MorganK 9/10 4459 days 1%
wanganuilover 10/10 4462 days 1%
arthurwa 10/10 4462 days 1%
Katy1 9/10 4464 days 1%
BrendaM 10/10 4479 days 1%
MargaretH 10/10 4505 days 1%
Anneleen 8/10 4509 days 1%
Lucy 9/10 4511 days 1%
TobiL 8/10 4532 days 1%
Tamara 10/10 4918 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Russell TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.18% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 117 days. However the Russell TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Russell TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.14%
198 -2.16%
199 -2.17%
200 -2.18%
201 -2.19%
202 -2.20%
203 -2.21%

Final Ranking Score

91%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.