Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Russell TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Russell TOP 10 Holiday Park

Valid Reviews

137 Valid Reviews

The Russell TOP 10 Holiday Park experience has a total of 139 reviews. There are 137 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 55
40%
9/10 42
31%
8/10 25
18%
7/10 8
6%
6/10 2
1%
5/10 0
0%
4/10 1
1%
3/10 1
1%
2/10 2
1%
1/10 1
1%

88.18% Average

The raw data average (mean) for all the Russell TOP 10 Holiday Park valid reviews is 88.18% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

93 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 93 face-to-face reviews:

Rating Count Percentage
10/10 30
32%
9/10 32
34%
8/10 21
23%
7/10 6
6%
6/10 2
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 1
1%

87.42% Average

The raw data average (mean) for all the Russell TOP 10 Holiday Park face-to-face reviews is 87.42% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

94.07%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Belinda & Jean-Michel 10/10 70 days 99.22 100%
Gary Major 10/10 160 days 95.94 97%
Mike Smith 10/10 191 days 94.22 95%
Bert 7/10 222 days 83.89 85%
Su 10/10 222 days 92.19 93%
Suzanne J 10/10 313 days 84.48 85%
Scooper 8/10 436 days 66.38 67%
Sheryl Mackintosh 10/10 466 days 65.59 66%
Peggy Tamati 10/10 497 days 60.86 61%
Amber Lilac 10/10 525 days 56.32 57%
Sabine 9/10 556 days 51.04 51%
Deb S 9/10 648 days 36.66 37%
Sue, UK 10/10 648 days 36.66 37%
Natalie Tomlinson-Kurz 10/10 1012 days 6.09 6%
Marwin Jurjus 10/10 1014 days 6.04 6%
Grainne Phelan 9/10 1207 days 4.78 5%
Laurie Meston 9/10 1214 days 4.77 5%
Siobhan Ryan 10/10 1221 days 4.75 5%
clive ilich 10/10 1226 days 4.74 5%
Dave Rollison 8/10 1226 days 4.51 5%
Herman Visser 10/10 1279 days 4.64 5%
Julia Lloyd 10/10 1285 days 4.63 5%
Hazel North 10/10 1316 days 4.57 5%
Tim Burnett 9/10 1409 days 4.39 4%
Dennis Page 10/10 1560 days 4.09 4%
Staffan Johansson 10/10 1603 days 4.01 4%
Aaron Morrow 9/10 1610 days 3.99 4%
Urs Baumgartner 9/10 1641 days 3.93 4%
Suzanne Vermeulen 3/10 1744 days 2.87 3%
Family Trip 7/10 2323 days 2.36 2%
Sara Clausen 6/10 2329 days true 2.15 2%
Leon Courtney 7/10 2330 days true 2.35 2%
Laurene 1/10 2343 days true 1.87 2%
Guillaume 2/10 2347 days true 1.91 2%
catherine coombs 8/10 2382 days 2.36 2%
Ut & Sacha 10/10 2474 days 2.3 2%
Dick Kooij 9/10 2760 days true 1.74 2%
Alastair MacDonald 9/10 2765 days true 1.73 2%
Reijenga 9/10 2769 days true 1.72 2%
Peter 10/10 2771 days true 1.72 2%
Judy 10/10 2787 days true 1.69 2%
kayburns 2/10 2869 days 1.15 1%
Peter Kent 10/10 3040 days true 1.19 1%
Christop Isabella 10/10 3041 days true 1.19 1%
Tuedi Muggli 10/10 3050 days true 1.17 1%
Peter Hart 10/10 3050 days true 1.17 1%
Michael Jefferies 10/10 3056 days true 1.16 1%
Trevor & Sheila Redman 10/10 3058 days true 1.16 1%
Schneider 10/10 3066 days true 1.14 1%
Gillian MacLaren 10/10 3067 days true 1.14 1%
Walter & Heidi Baumann 8/10 3067 days true 1.08 1%
Hans Oudenbroek 8/10 3067 days true 1.08 1%
Charlotte 8/10 3068 days true 1.08 1%
Ralf Glaser 9/10 3070 days true 1.14 1%
Slangen 8/10 3075 days true 1.07 1%
Fleur & Nils 8/10 3075 days true 1.07 1%
Frank Waskikowski 10/10 3076 days true 1.12 1%
Maria Dietrich 8/10 3077 days true 1.07 1%
Samplonius 9/10 3077 days true 1.12 1%
Schweiger 10/10 3077 days true 1.12 1%
John Reynolds 10/10 3077 days true 1.12 1%
David Blundell 10/10 3077 days true 1.12 1%
Lilja Bjork Hermannsdottir 9/10 3081 days true 1.11 1%
Remy van Heugten 8/10 3081 days true 1.06 1%
Kurt Furuskar 9/10 3093 days true 1.09 1%
bosha22 10/10 3144 days 0.99 1%
Pietsch 9/10 3148 days true 0.98 1%
Robert Carswell 8/10 3150 days true 0.93 1%
Jungo 9/10 3156 days true 0.97 1%
Bart Goovaerts 9/10 3160 days true 0.96 1%
damaca 9/10 3205 days 0.87 1%
lyndavid 8/10 3388 days 0.49 0%
Derek 9/10 3399 days true 0.49 0%
John Duffy 10/10 3405 days true 0.48 0%
Barry Digby 9/10 3406 days true 0.48 0%
Michael Simmang 10/10 3407 days true 0.48 0%
Birgette Lindved 10/10 3408 days true 0.47 0%
Peter & Angela Brown 10/10 3409 days true 0.47 0%
Krabbe 8/10 3410 days true 0.45 0%
Julia Hofstetter 9/10 3412 days true 0.47 0%
Lynda Hutchins 10/10 3413 days true 0.46 0%
Scheauwen 10/10 3417 days true 0.46 0%
Haan Begerian 8/10 3433 days true 0.4 0%
Tobias Torax 10/10 3434 days true 0.42 0%
Jonathon Heaney 9/10 3440 days true 0.41 0%
Michael Duckert 8/10 3441 days true 0.39 0%
Loren van Oordt 10/10 3442 days true 0.41 0%
Igor Filart 7/10 3442 days true 0.37 0%
T Chapman 8/10 3442 days true 0.39 0%
Fred West 9/10 3446 days true 0.4 0%
sarahwarhurst 10/10 3509 days 0.28 0%
David 10/10 3717 days true 0.0 0%
macmaster 9/10 3723 days 0.0 0%
shoretie 10/10 3753 days 0.0 0%
Jake Webster 9/10 3770 days true 0.0 0%
Michael Egli 9/10 3775 days true 0.0 0%
Mette 10/10 3779 days true 0.0 0%
Gerhard Kronen 8/10 3781 days true 0.0 0%
Richie_L 10/10 3784 days 0.0 0%
Daniel Goldsbrough 8/10 3785 days true 0.0 0%
Haitsma 8/10 3792 days true 0.0 0%
Willi Heinen 9/10 3792 days true 0.0 0%
Heike Pless 9/10 3793 days true 0.0 0%
Walter 7/10 3798 days true 0.0 0%
Hannah Clark 7/10 3805 days true 0.0 0%
Valerie Van Hemelrijck 7/10 3807 days true 0.0 0%
Robin Sykes 10/10 3808 days true 0.0 0%
Stephen 9/10 3808 days true 0.0 0%
Bram-Jan M 6/10 3811 days true 0.0 0%
Laura Walters 8/10 3811 days true 0.0 0%
Jens Bo Rykor 9/10 3825 days true 0.0 0%
jan and john 9/10 3828 days true 0.0 0%
Torsten Gehrke 8/10 3829 days true 0.0 0%
Brian Boyle 9/10 3843 days 0.0 0%
aussiesi 4/10 3843 days 0.0 0%
kevinp 9/10 3855 days true 0.0 0%
barts 9/10 3858 days true 0.0 0%
joannaw 8/10 3859 days true 0.0 0%
nadinef 9/10 3866 days true 0.0 0%
Anne Ford 9/10 3876 days true 0.0 0%
Robert Hausser 9/10 3878 days true 0.0 0%
Jansen 7/10 3878 days true 0.0 0%
Sibylle Locher 9/10 3882 days true 0.0 0%
Jean Paul Mesnage 10/10 3884 days true 0.0 0%
rogerandchristine 10/10 4003 days true 0.0 0%
joyceb 9/10 4073 days true 0.0 0%
Chris Barker 8/10 4112 days true 0.0 0%
MorganK 9/10 4115 days true 0.0 0%
wanganuilover 10/10 4118 days 0.0 0%
arthurwa 10/10 4118 days true 0.0 0%
Katy1 9/10 4120 days true 0.0 0%
BrendaM 10/10 4135 days true 0.0 0%
MargaretH 10/10 4161 days true 0.0 0%
Anneleen 8/10 4165 days true 0.0 0%
Lucy 9/10 4167 days true 0.0 0%
TobiL 8/10 4188 days true 0.0 0%
Tamara 10/10 4574 days 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Russell TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.48% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Russell TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Russell TOP 10 Holiday Park experience has been adjusted for 48 days. Adjustments are according to the following table.

Days Adjustment
45 -0.45%
46 -0.46%
47 -0.47%
48 -0.48%
49 -0.49%
50 -0.50%
51 -0.51%

Final Ranking Score

94%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.