Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Russell TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
137 Valid Reviews
The Russell TOP 10 Holiday Park experience has a total of 139 reviews. There are 137 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 137 valid reviews:
The raw data average (mean) for all the Russell TOP 10 Holiday Park valid reviews is 88.18% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
93 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 137 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 93 face-to-face reviews:
The raw data average (mean) for all the Russell TOP 10 Holiday Park face-to-face reviews is 87.42% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Belinda & Jean-Michel||10/10||70 days||99.22||100%|
|Gary Major||10/10||160 days||95.94||97%|
|Mike Smith||10/10||191 days||94.22||95%|
|Suzanne J||10/10||313 days||84.48||85%|
|Sheryl Mackintosh||10/10||466 days||65.59||66%|
|Peggy Tamati||10/10||497 days||60.86||61%|
|Amber Lilac||10/10||525 days||56.32||57%|
|Deb S||9/10||648 days||36.66||37%|
|Sue, UK||10/10||648 days||36.66||37%|
|Natalie Tomlinson-Kurz||10/10||1012 days||6.09||6%|
|Marwin Jurjus||10/10||1014 days||6.04||6%|
|Grainne Phelan||9/10||1207 days||4.78||5%|
|Laurie Meston||9/10||1214 days||4.77||5%|
|Siobhan Ryan||10/10||1221 days||4.75||5%|
|clive ilich||10/10||1226 days||4.74||5%|
|Dave Rollison||8/10||1226 days||4.51||5%|
|Herman Visser||10/10||1279 days||4.64||5%|
|Julia Lloyd||10/10||1285 days||4.63||5%|
|Hazel North||10/10||1316 days||4.57||5%|
|Tim Burnett||9/10||1409 days||4.39||4%|
|Dennis Page||10/10||1560 days||4.09||4%|
|Staffan Johansson||10/10||1603 days||4.01||4%|
|Aaron Morrow||9/10||1610 days||3.99||4%|
|Urs Baumgartner||9/10||1641 days||3.93||4%|
|Suzanne Vermeulen||3/10||1744 days||2.87||3%|
|Family Trip||7/10||2323 days||2.36||2%|
|Sara Clausen||6/10||2329 days||2.15||2%|
|Leon Courtney||7/10||2330 days||2.35||2%|
|catherine coombs||8/10||2382 days||2.36||2%|
|Ut & Sacha||10/10||2474 days||2.3||2%|
|Dick Kooij||9/10||2760 days||1.74||2%|
|Alastair MacDonald||9/10||2765 days||1.73||2%|
|Peter Kent||10/10||3040 days||1.19||1%|
|Christop Isabella||10/10||3041 days||1.19||1%|
|Tuedi Muggli||10/10||3050 days||1.17||1%|
|Peter Hart||10/10||3050 days||1.17||1%|
|Michael Jefferies||10/10||3056 days||1.16||1%|
|Trevor & Sheila Redman||10/10||3058 days||1.16||1%|
|Gillian MacLaren||10/10||3067 days||1.14||1%|
|Walter & Heidi Baumann||8/10||3067 days||1.08||1%|
|Hans Oudenbroek||8/10||3067 days||1.08||1%|
|Ralf Glaser||9/10||3070 days||1.14||1%|
|Fleur & Nils||8/10||3075 days||1.07||1%|
|Frank Waskikowski||10/10||3076 days||1.12||1%|
|Maria Dietrich||8/10||3077 days||1.07||1%|
|John Reynolds||10/10||3077 days||1.12||1%|
|David Blundell||10/10||3077 days||1.12||1%|
|Lilja Bjork Hermannsdottir||9/10||3081 days||1.11||1%|
|Remy van Heugten||8/10||3081 days||1.06||1%|
|Kurt Furuskar||9/10||3093 days||1.09||1%|
|Robert Carswell||8/10||3150 days||0.93||1%|
|Bart Goovaerts||9/10||3160 days||0.96||1%|
|John Duffy||10/10||3405 days||0.48||0%|
|Barry Digby||9/10||3406 days||0.48||0%|
|Michael Simmang||10/10||3407 days||0.48||0%|
|Birgette Lindved||10/10||3408 days||0.47||0%|
|Peter & Angela Brown||10/10||3409 days||0.47||0%|
|Julia Hofstetter||9/10||3412 days||0.47||0%|
|Lynda Hutchins||10/10||3413 days||0.46||0%|
|Haan Begerian||8/10||3433 days||0.4||0%|
|Tobias Torax||10/10||3434 days||0.42||0%|
|Jonathon Heaney||9/10||3440 days||0.41||0%|
|Michael Duckert||8/10||3441 days||0.39||0%|
|Loren van Oordt||10/10||3442 days||0.41||0%|
|Igor Filart||7/10||3442 days||0.37||0%|
|T Chapman||8/10||3442 days||0.39||0%|
|Fred West||9/10||3446 days||0.4||0%|
|Jake Webster||9/10||3770 days||0.0||0%|
|Michael Egli||9/10||3775 days||0.0||0%|
|Gerhard Kronen||8/10||3781 days||0.0||0%|
|Daniel Goldsbrough||8/10||3785 days||0.0||0%|
|Willi Heinen||9/10||3792 days||0.0||0%|
|Heike Pless||9/10||3793 days||0.0||0%|
|Hannah Clark||7/10||3805 days||0.0||0%|
|Valerie Van Hemelrijck||7/10||3807 days||0.0||0%|
|Robin Sykes||10/10||3808 days||0.0||0%|
|Bram-Jan M||6/10||3811 days||0.0||0%|
|Laura Walters||8/10||3811 days||0.0||0%|
|Jens Bo Rykor||9/10||3825 days||0.0||0%|
|jan and john||9/10||3828 days||0.0||0%|
|Torsten Gehrke||8/10||3829 days||0.0||0%|
|Brian Boyle||9/10||3843 days||0.0||0%|
|Anne Ford||9/10||3876 days||0.0||0%|
|Robert Hausser||9/10||3878 days||0.0||0%|
|Sibylle Locher||9/10||3882 days||0.0||0%|
|Jean Paul Mesnage||10/10||3884 days||0.0||0%|
|Chris Barker||8/10||4112 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Russell TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Russell TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Russell TOP 10 Holiday Park experience has been adjusted for 48 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.