Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Russell-Orongo Bay Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Russell-Orongo Bay Holiday Park

Valid Reviews

57 Valid Reviews

The Russell-Orongo Bay Holiday Park experience has a total of 58 reviews. There are 57 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 57 valid reviews:

Rating Count Percentage
10/10 26
46%
9/10 17
30%
8/10 10
18%
7/10 1
2%
6/10 1
2%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 1
2%

89.65% Average

The raw data average (mean) for all the Russell-Orongo Bay Holiday Park valid reviews is 89.65% and is based on 57 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

5 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 57 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 5 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 2
40%
8/10 2
40%
7/10 0
0%
6/10 1
20%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

80.00% Average

The raw data average (mean) for all the Russell-Orongo Bay Holiday Park face-to-face reviews is 80.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.21%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Josie 9/10 23 days 99.92 100%
Sam 10/10 23 days 99.92 100%
Franz 4/10 143 days 89.99 90%
Sarah 10/10 204 days 93.41 93%
Markus 10/10 204 days 93.41 93%
Dirk 8/10 204 days 93.41 93%
Meg 10/10 357 days 79.8 79%
Emma Guthrie 8/10 449 days 68.05 68%
Martina Horn 10/10 481 days 63.34 63%
Leonie Scholten 8/10 649 days 36.52 35%
Andy Bond 10/10 836 days 15.63 14%
Julia Krysiak 9/10 872 days 12.88 11%
Mike Hopkins 10/10 872 days 12.88 11%
marion 10/10 903 days 10.84 9%
Hannah Noble 10/10 994 days 6.62 5%
Nick Mossman 7/10 1039 days 5.5 4%
Janneke Hekhuis 9/10 1219 days 4.83 3%
Run2016 8/10 1239 days 4.8 3%
Hana Rachfalik 10/10 1259 days 4.78 3%
Anne Hirsch 8/10 1276 days 4.75 3%
Sarah Gurney 9/10 1317 days 4.7 3%
Anne-G. G 9/10 1513 days 4.43 3%
Addy Willcock 10/10 1544 days 4.38 3%
Inga Hinnerichsen 10/10 1572 days 4.35 3%
Julie Jennings 8/10 1595 days 4.32 3%
Loz Moody 9/10 1603 days 4.3 3%
Trevor Sharman 9/10 1603 days 4.3 3%
Tim Cook 10/10 1603 days 4.3 3%
anna anastasia 9/10 1603 days 4.3 3%
Laurie 8/10 1603 days 4.3 3%
Michael Ohnemus 10/10 1604 days 4.3 3%
Ally Cook 6/10 1630 days true 5.12 3%
Hannah Woodhouse 10/10 1634 days 4.26 2%
Angela Vandy 10/10 1664 days 4.22 2%
Richard Slee 10/10 1756 days 4.09 2%
Gerrit Groeneveld 1/10 1807 days 3.42 2%
Sue Maher 9/10 1849 days 3.97 2%
Wolfgang and Christine 9/10 1897 days true 4.68 3%
john anderson 9/10 1910 days 3.88 2%
Chaloner Chute 10/10 1938 days 3.85 2%
Jan Craig 10/10 1969 days 3.8 2%
Caroline Jackson 10/10 1969 days 3.8 2%
Lindley Clements 9/10 1969 days 3.8 2%
Peter Obermaier 10/10 2030 days 3.72 2%
mark burley 10/10 2030 days 3.72 2%
K P 9/10 2061 days 3.68 2%
Dale Mercier 10/10 2061 days 3.68 2%
Rosie Leota 10/10 2061 days 3.68 2%
Tracie Thornborough 10/10 2091 days 3.64 2%
Kt0909 9/10 2183 days 3.51 2%
alan_lynda 8/10 2275 days 3.38 2%
K & F 9/10 2275 days 3.38 2%
Nelly & Lisa 8/10 2656 days true 3.43 2%
graemec 9/10 2669 days 2.84 1%
Siobhan Lorgena 9/10 3368 days true 2.26 0%
Seacookie 10/10 3399 days 1.84 0%
Alies van der plank 8/10 3416 days true 2.18 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Russell-Orongo Bay Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.10% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Russell-Orongo Bay Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Russell-Orongo Bay Holiday Park experience has been adjusted for 5 days. Adjustments are according to the following table.

Days Adjustment
2 -0.04%
3 -0.06%
4 -0.08%
5 -0.10%
6 -0.12%
7 -0.14%
8 -0.16%

Final Ranking Score

88%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

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