Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Russell-Orongo Bay Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Russell-Orongo Bay Holiday Park

Valid Reviews

59 Valid Reviews

The Russell-Orongo Bay Holiday Park experience has a total of 60 reviews. There are 59 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 59 valid reviews:

Rating Count Percentage
10/10 27
46%
9/10 17
29%
8/10 10
17%
7/10 1
2%
6/10 1
2%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 1
2%
1/10 1
2%

88.64% Average

The raw data average (mean) for all the Russell-Orongo Bay Holiday Park valid reviews is 88.64% and is based on 59 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

5 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 59 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 5 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 2
40%
8/10 2
40%
7/10 0
0%
6/10 1
20%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

80.00% Average

The raw data average (mean) for all the Russell-Orongo Bay Holiday Park face-to-face reviews is 80.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.09%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Jennifer 2/10 234 days 68.49 82%
Carys 10/10 326 days 83.16 100%
Josie 9/10 510 days 58.78 71%
Sam 10/10 510 days 58.78 71%
Franz 4/10 630 days 31.02 37%
Sarah 10/10 691 days 30.86 37%
Markus 10/10 691 days 30.86 37%
Dirk 8/10 691 days 29.32 35%
Meg 10/10 844 days 14.98 18%
Emma Guthrie 8/10 936 days 8.56 10%
Martina Horn 10/10 968 days 7.56 9%
Leonie Scholten 8/10 1136 days 4.67 6%
Andy Bond 10/10 1323 days 4.55 5%
Julia Krysiak 9/10 1359 days 4.48 5%
Mike Hopkins 10/10 1359 days 4.48 5%
marion 10/10 1390 days 4.42 5%
Hannah Noble 10/10 1481 days 4.24 5%
Nick Mossman 7/10 1526 days 3.78 5%
Janneke Hekhuis 9/10 1706 days 3.8 5%
Run2016 8/10 1726 days 3.58 4%
Hana Rachfalik 10/10 1746 days 3.73 4%
Anne Hirsch 8/10 1763 days 3.51 4%
Sarah Gurney 9/10 1804 days 3.61 4%
Anne-G. G 9/10 2000 days 3.23 4%
Addy Willcock 10/10 2031 days 3.17 4%
Inga Hinnerichsen 10/10 2059 days 3.11 4%
Julie Jennings 8/10 2082 days 2.92 4%
Loz Moody 9/10 2090 days 3.05 4%
Trevor Sharman 9/10 2090 days 3.05 4%
Tim Cook 10/10 2090 days 3.05 4%
anna anastasia 9/10 2090 days 3.05 4%
Laurie 8/10 2090 days 2.9 3%
Michael Ohnemus 10/10 2091 days 3.05 4%
Ally Cook 6/10 2117 days true 2.49 3%
Hannah Woodhouse 10/10 2121 days 2.99 4%
Angela Vandy 10/10 2151 days 2.93 4%
Richard Slee 10/10 2243 days 2.75 3%
Gerrit Groeneveld 1/10 2294 days 1.94 2%
Sue Maher 9/10 2336 days 2.57 3%
Wolfgang and Christine 9/10 2384 days true 2.48 3%
john anderson 9/10 2397 days 2.45 3%
Chaloner Chute 10/10 2425 days 2.4 3%
Jan Craig 10/10 2456 days 2.34 3%
Caroline Jackson 10/10 2456 days 2.34 3%
Lindley Clements 9/10 2456 days 2.34 3%
Peter Obermaier 10/10 2517 days 2.22 3%
mark burley 10/10 2517 days 2.22 3%
K P 9/10 2548 days 2.16 3%
Dale Mercier 10/10 2548 days 2.16 3%
Rosie Leota 10/10 2548 days 2.16 3%
Tracie Thornborough 10/10 2578 days 2.1 3%
Kt0909 9/10 2670 days 1.92 2%
alan_lynda 8/10 2762 days 1.65 2%
K & F 9/10 2762 days 1.74 2%
Nelly & Lisa 8/10 3143 days true 0.94 1%
graemec 9/10 3156 days 0.97 1%
Siobhan Lorgena 9/10 3855 days true 0.0 0%
Seacookie 10/10 3886 days 0.0 0%
Alies van der plank 8/10 3903 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Russell-Orongo Bay Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.10% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 72 days. However the Russell-Orongo Bay Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Russell-Orongo Bay Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.05%
198 -3.06%
199 -3.08%
200 -3.10%
201 -3.11%
202 -3.13%
203 -3.14%

Final Ranking Score

79%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.