Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cheapa Campa.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Cheapa Campa

Valid Reviews

78 Valid Reviews

The Cheapa Campa experience has a total of 85 reviews. There are 78 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 78 valid reviews:

Rating Count Percentage
10/10 5
6%
9/10 8
10%
8/10 17
22%
7/10 22
28%
6/10 11
14%
5/10 3
4%
4/10 5
6%
3/10 1
1%
2/10 0
0%
1/10 6
8%

66.92% Average

The raw data average (mean) for all the Cheapa Campa valid reviews is 66.92% and is based on 78 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

60 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 78 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 60 face-to-face reviews:

Rating Count Percentage
10/10 2
3%
9/10 4
7%
8/10 15
25%
7/10 21
35%
6/10 9
15%
5/10 3
5%
4/10 3
5%
3/10 1
2%
2/10 0
0%
1/10 2
3%

68.17% Average

The raw data average (mean) for all the Cheapa Campa face-to-face reviews is 68.17% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.93%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Tina Clendon 10/10 45 days 99.68 100%
Michel GAMBA 9/10 167 days 95.58 96%
Michael Prochazka 10/10 227 days 91.83 92%
luc baot 8/10 258 days 84.98 85%
Marcello D'Ambra 9/10 837 days 15.55 16%
Mary Verissimo 1/10 1202 days 3.5 4%
Tin Lok Yan 6/10 1232 days 3.93 4%
J Staxs 1/10 1263 days 3.41 3%
Christine 9/10 1381 days true 4.44 4%
Paul Morrell 4/10 1414 days 3.46 3%
Rawiri johnston 6/10 1506 days 3.48 3%
BERTRAND RASCAR 8/10 1506 days 3.99 4%
Marcus and Claudia 1/10 1672 days true 2.83 3%
Angela Neilsen 9/10 2267 days 2.71 3%
Klaus Petersen 8/10 2377 days true 2.37 2%
Payton Johnstone 7/10 2571 days 1.92 2%
enjoy New Zealand 1/10 2571 days 1.54 2%
Rainer 4/10 2699 days true 1.47 1%
Jiri van Straelper 6/10 2711 days true 1.53 2%
Martijn Jansen 6/10 2711 days true 1.53 2%
Cennart ud Brock 7/10 2813 days true 1.49 1%
pacemannz 4/10 3028 days 0.96 1%
Larry Curtiss 6/10 3086 days true 0.92 1%
Sabine 7/10 3094 days true 0.99 1%
Bob & Beryl Hague 8/10 3104 days true 1.02 1%
Susie Christensen 7/10 3104 days true 0.97 1%
Clemens 7/10 3111 days true 0.96 1%
Pieter 9/10 3149 days 0.98 1%
kelsal 1/10 3149 days 0.72 1%
Jacqueline 10/10 3180 days 0.92 1%
Mikala Dinka 8/10 3181 days true 0.87 1%
Steve & Maggie 7/10 3181 days true 0.84 1%
Matthias 8/10 3195 days true 0.85 1%
Mark Bakker 6/10 3197 days true 0.74 1%
Stephen Hunt 7/10 3420 days true 0.41 0%
Bill Mclennan 8/10 3437 days true 0.4 0%
Brian & Di 8/10 3437 days true 0.4 0%
John Duffy 5/10 3441 days true 0.33 0%
Astrid N 8/10 3442 days true 0.39 0%
Clemens 3/10 3444 days true 0.31 0%
Fredrik Thornell 8/10 3445 days true 0.38 0%
Antoine Van Hoovled 7/10 3445 days true 0.37 0%
Claudia 7/10 3445 days true 0.37 0%
Ross 7/10 3448 days true 0.36 0%
Bryan Higgins 6/10 3453 days true 0.32 0%
Gerhard 5/10 3456 days true 0.31 0%
Winskowsky 5/10 3457 days true 0.31 0%
Pieter 6/10 3460 days true 0.31 0%
Sandra 7/10 3460 days true 0.34 0%
Martin Current 6/10 3470 days true 0.29 0%
Christine Wirth 7/10 3474 days true 0.31 0%
Dennis & Claudia 6/10 3475 days true 0.28 0%
Schers 9/10 3476 days true 0.34 0%
Daniel Lang 8/10 3476 days true 0.32 0%
Arnold 8/10 3811 days true 0.0 0%
Marcus Kippner 4/10 3811 days true 0.0 0%
johnandgin 1/10 3820 days true 0.0 0%
Susan & Richard 7/10 3823 days true 0.0 0%
Hannah Clark 7/10 3841 days true 0.0 0%
vanijzendoor 7/10 3843 days true 0.0 0%
deanlaw 10/10 3893 days true 0.0 0%
barts 8/10 3894 days true 0.0 0%
frederike 8/10 3895 days true 0.0 0%
Linda Coats 10/10 3895 days true 0.0 0%
Lynn Maguire 8/10 3896 days true 0.0 0%
pimn 7/10 3904 days true 0.0 0%
Susann Koschmeider 7/10 3914 days true 0.0 0%
Susanne Santer 7/10 3918 days true 0.0 0%
X Vogel 8/10 3920 days true 0.0 0%
Christian Kamm 4/10 4151 days true 0.0 0%
Ger 8/10 4152 days true 0.0 0%
IanM 6/10 4154 days true 0.0 0%
Andrew Smith 7/10 4160 days true 0.0 0%
JuergenW 7/10 4161 days true 0.0 0%
BernardK 9/10 4171 days true 0.0 0%
WinstonH 9/10 4173 days true 0.0 0%
Katrina 7/10 4177 days true 0.0 0%
MartinD 7/10 4212 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Cheapa Campa experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.61% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 113 days. The Cheapa Campa experience has 2 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Cheapa Campa experience has been adjusted for 24 days. Adjustments are according to the following table.

Days Adjustment
21 -0.24%
22 -0.25%
23 -0.27%
24 -0.28%
25 -0.29%
26 -0.30%
27 -0.31%

Final Ranking Score

85%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.