Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Haka Tours.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Haka Tours

Valid Reviews

332 Valid Reviews

The Haka Tours experience has a total of 339 reviews. There are 332 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 332 valid reviews:

Rating Count Percentage
10/10 313
94%
9/10 13
4%
8/10 3
1%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
0%
1/10 2
1%

98.64% Average

The raw data average (mean) for all the Haka Tours valid reviews is 98.64% and is based on 332 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 332 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 7
78%
9/10 2
22%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

97.78% Average

The raw data average (mean) for all the Haka Tours face-to-face reviews is 97.78% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.45%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Tim Cahyanto 10/10 387 days 100%
Jonathan Chuc 1/10 418 days 69%
Letesha 10/10 418 days 95%
Sammy 10/10 418 days 95%
Briah 10/10 479 days 83%
Anonymous 1/10 721 days 26%
Ben 10/10 783 days 27%
Irina 2/10 783 days 20%
Christian Newman 10/10 844 days 20%
Kortney 10/10 905 days 14%
Jakub Demacek 10/10 905 days 14%
Tristan 8/10 997 days 8%
Bobbi-Jo 10/10 1027 days 7%
Bhavesh 8/10 1027 days 7%
Sarah F 10/10 1058 days 7%
Deepak Gaur 10/10 1058 days 7%
Steven Coene 9/10 1058 days 7%
Lois Fowler 10/10 1086 days 7%
Jenny Gadd 10/10 1086 days 7%
Samantha Hindert 10/10 1086 days 7%
Hayley Holmes 9/10 1086 days 7%
Jennifer Flynn 10/10 1086 days 7%
Madison Vassart 10/10 1086 days 7%
Nikolaj Gam 10/10 1086 days 7%
Dave Turner 9/10 1086 days 7%
Marie D. 10/10 1086 days 7%
Kylie Relf 10/10 1117 days 6%
Caroline 10/10 1117 days 6%
Krati 10/10 1209 days 6%
Tiina R 10/10 1270 days 6%
K KL 10/10 1270 days 6%
Miss K 10/10 1482 days 6%
Olivia Nowek 10/10 1513 days 5%
Owen Dunne 10/10 1513 days 5%
David Groves 10/10 1635 days 5%
Nick Donnelly 10/10 1666 days 5%
Caroline Brogan 10/10 1666 days 5%
Ashlee Wagener 10/10 1666 days 5%
Helen M 10/10 1666 days 5%
M B 10/10 1666 days 5%
Russell Franzi 10/10 1696 days 5%
iamdel 10/10 1727 days 5%
Peter Tom 10/10 1788 days 5%
Frederika Dicks 10/10 1788 days 5%
Vincent Pasquini 10/10 1817 days 5%
karen cassford 10/10 1817 days 5%
Patricia Hlady 9/10 1817 days 5%
Monika Höller 10/10 1817 days 5%
Lewis Thorpe 10/10 1817 days 5%
Lina Lee 9/10 1817 days 5%
Caroline Miller 10/10 1817 days 5%
Mark Latimour 10/10 1848 days 5%
Simon Addicoat 10/10 1848 days 5%
Leanne Johnson 10/10 1848 days 5%
Rong Zong 10/10 1848 days 5%
Hamish Fraser 10/10 1848 days 5%
Chris Brown 10/10 1848 days 5%
Lou Jacquemet 10/10 1848 days 5%
Julia Tirkey 10/10 1848 days 5%
Jordan Williams 10/10 1848 days 5%
kal kilby 10/10 1848 days 5%
Stefanie Duyck 10/10 1848 days 5%
Ben Tyson 10/10 1848 days 5%
Edward Forshaw 10/10 1879 days 5%
Donna Read 10/10 1879 days 5%
Matt Motal 10/10 1879 days 5%
Jennifer Kuan 10/10 1879 days 5%
C F 9/10 1879 days 5%
Marc Latulippe 10/10 1879 days 5%
allyson alcudia 10/10 1879 days 5%
Zak Khanat 10/10 1879 days 5%
Harinarayan Rajeev 10/10 1879 days 5%
Anna Bandura 10/10 1879 days 5%
Cecilia Alvbring 10/10 1879 days 5%
Ramya Wettasinghege 10/10 1879 days 5%
Rosie H 10/10 1909 days 4%
Liza Shariff 10/10 1909 days 4%
Milton Aracena 10/10 1909 days 4%
Mike Dunn 10/10 1909 days 4%
Erin Liu 10/10 1909 days 4%
Jason Walker 10/10 1909 days 4%
Jesse Van Vleet 10/10 1909 days 4%
René Perreault 10/10 1909 days 4%
Mikkel Nilsson 10/10 1909 days 4%
Tanja Tomsic 10/10 1940 days 4%
Sean Smith 10/10 1940 days 4%
Sandra Smith 10/10 1940 days 4%
Laura Clint 10/10 1940 days 4%
Wilbert v. Tiel 10/10 1940 days 4%
Maria Gram 10/10 1940 days 4%
Alice 10/10 1970 days 4%
Alice Macdougall 10/10 1970 days 4%
Dhany Harjanto 10/10 1970 days 4%
celine chia 10/10 1970 days 4%
Jamie Long 10/10 1970 days 4%
Marnick Luxem 10/10 1970 days 4%
Tony Kneen 9/10 2001 days 4%
suzie 10/10 2001 days 4%
Charlotte Cummings 10/10 2001 days 4%
Joe Fernandez 10/10 2001 days 4%
Nel Soete 10/10 2001 days 4%
Grace White 10/10 2001 days 4%
Ale86 10/10 2001 days 4%
Michael Wehr 10/10 2001 days 4%
Jo Wilson 10/10 2032 days 4%
Kisa Valenti 10/10 2032 days 4%
A Caulfield 10/10 2032 days 4%
Rod Stokes 10/10 2032 days 4%
Mei Chi Law 10/10 2032 days 4%
Cat Fitz 10/10 2062 days 4%
Zainab Hussain 10/10 2062 days 4%
sum yi joyce ma 10/10 2062 days 4%
John Machan 10/10 2093 days 4%
Emily Wardhaugh 10/10 2123 days 4%
Jocelyn Dye 10/10 2123 days 4%
Sally Hall 10/10 2123 days 4%
Jim Harrison 9/10 2154 days 4%
Adeline Sieber 10/10 2154 days 4%
Raquel DF 10/10 2182 days 4%
Russ Nix 10/10 2182 days 4%
Sharon Eisenzopf 10/10 2182 days 4%
rebecca erratt 10/10 2182 days 4%
Ray Anthony 10/10 2213 days 4%
Patrick Thau 10/10 2213 days 4%
Paul Fontenot 10/10 2213 days 4%
Claire Trillwood 10/10 2213 days 4%
bill bainbridge 10/10 2213 days 4%
simon hooker 10/10 2213 days 4%
Joanne Beard 10/10 2213 days 4%
Marilyn Lomax 10/10 2213 days 4%
Sharon To 10/10 2213 days 4%
Kirsty Henderson 10/10 2213 days 4%
Shona Forbes Kincannon 10/10 2244 days 4%
Martin Ratcliff 10/10 2274 days 4%
Ashley 10/10 2274 days 4%
Yilei 10/10 2274 days 4%
Greg Baker 10/10 2335 days 3%
Katherine Vardon 10/10 2335 days 3%
Jillian Freeman 10/10 2366 days 3%
Robert Thompson 10/10 2366 days 3%
Carla 10/10 2366 days 3%
Courtney Coe 10/10 2366 days 3%
Phil Wise 10/10 2397 days 3%
Carly Beard 10/10 2397 days 3%
Andrew Chamberlain 10/10 2397 days 3%
Jolie D 10/10 2397 days 3%
ANGELA Harrison 10/10 2397 days 3%
Toria 10/10 2488 days 3%
Jake Davison 10/10 2488 days 3%
Adam Shoebridge 10/10 2519 days 3%
George Harrison 10/10 2519 days 3%
Tanya P 10/10 2547 days 3%
Jas_Mine 10/10 2547 days 3%
Joelle 10/10 2547 days 3%
Miriam M. 10/10 2547 days 3%
Nancy Thomas 10/10 2547 days 3%
Matt Mckean 10/10 2578 days 3%
Garvin Cronin 10/10 2578 days 3%
Jules Thomson 10/10 2578 days 3%
Mark Wallace 10/10 2578 days 3%
Helen Schofield 10/10 2578 days 3%
Crystal Valentne 10/10 2578 days 3%
Braden 10/10 2609 days 3%
Andrew iliadis 10/10 2609 days 3%
Sarah Pheby 10/10 2609 days 3%
Mark Stephen 10/10 2609 days 3%
Audrey 10/10 2609 days 3%
boo gershun 10/10 2639 days 3%
Barbara Nyiondi 10/10 2639 days 3%
Thomas Watson 10/10 2670 days 2%
David Ross Smith 10/10 2670 days 2%
Lizzie Duthie 10/10 2731 days 2%
Cassia Ferguson 10/10 2731 days 2%
Joyce Maroney 10/10 2731 days 2%
Belinda Gorringe 10/10 2762 days 2%
Lois Passmore 10/10 2762 days 2%
Giulio D. 10/10 2762 days 2%
Luke Nichols 10/10 2792 days 2%
Sophie Dormon 10/10 2792 days 2%
Ben J 10/10 2792 days 2%
John Vicki 10/10 2823 days 2%
Irish Glory 10/10 2853 days 2%
Vannie Resabal 10/10 2853 days 2%
Kate Tungpalan 10/10 2853 days 2%
MIss Lampa 10/10 2853 days 2%
Phil Quinlan 10/10 2853 days 2%
Vicki Gouteff 10/10 2853 days 2%
Suzanne Akkoush 10/10 2853 days 2%
Sue Newton 10/10 2884 days 2%
Aussie 10/10 2884 days 2%
Kurt L 10/10 2884 days 2%
Mike Dooley 10/10 2884 days 2%
Frances Doyle 10/10 2884 days 2%
Jody Bennett 10/10 2884 days 2%
Rachel G 10/10 2912 days 2%
Stephen Chappell 10/10 2912 days 2%
Laure Laure 10/10 2912 days 2%
Cate Woneis 10/10 2912 days 2%
Damocles 10/10 2912 days 2%
Torsten On Tour 10/10 2912 days 2%
Laura Gillham 10/10 2912 days 2%
Mazdavies 10/10 2943 days 2%
Chris Wiltshire 10/10 2943 days 2%
Sigrid Hillman 10/10 2943 days 2%
Alpaca 10/10 2974 days 2%
ezevegas 10/10 3004 days 2%
heyheyLA 8/10 3004 days 2%
potato 10/10 3065 days 1%
partrac 10/10 3065 days 1%
naebles 10/10 3065 days 1%
TomF 10/10 3065 days 1%
ANIMALMANIA 10/10 3096 days 1%
maryangl 10/10 3096 days 1%
matthinrichsen 10/10 3096 days 1%
PhilStuman 10/10 3096 days 1%
Nathan 10/10 3096 days 1%
StudyJoe 10/10 3096 days 1%
cathdick 10/10 3127 days 1%
KennethLeung 10/10 3127 days 1%
sanguine_bubble 10/10 3127 days 1%
ea90 10/10 3157 days 1%
Cstuart 10/10 3157 days 1%
lara759 10/10 3157 days 1%
Lcohen 10/10 3157 days 1%
malouvs 10/10 3157 days 1%
mayszin 10/10 3188 days 1%
Winnielsh 10/10 3188 days 1%
princess_peach 10/10 3188 days 1%
Nishathakrar 10/10 3188 days 1%
JonesLisa 10/10 3188 days 1%
haridevaraj 10/10 3218 days 1%
Richard_Smith 10/10 3218 days 1%
Tir123 9/10 3249 days 1%
Rodica 10/10 3249 days 1%
BJL 10/10 3249 days 1%
clarisse 10/10 3249 days 1%
Eva 10/10 3249 days 1%
Graham_UK 10/10 3249 days 1%
Jamaica 10/10 3278 days 1%
jctrackster 10/10 3278 days 1%
Lea 10/10 3278 days 1%
shrekcanyoning 10/10 3278 days 1%
Claire778 10/10 3278 days 1%
ezza 10/10 3278 days 1%
captainkade 9/10 3278 days 1%
Mariko86 10/10 3278 days 1%
Knipmeyer 10/10 3278 days 1%
leow18731 10/10 3278 days 1%
ooi30627 10/10 3278 days 1%
sabri123 10/10 3278 days 1%
Vita 10/10 3309 days 1%
surebuddy 10/10 3309 days 1%
RuthK 10/10 3340 days 1%
Bombina 10/10 3370 days 1%
Lizfromwales 10/10 3401 days 1%
maurice_mulcahy 10/10 3431 days 1%
evdogs 10/10 3462 days 0%
TimmyC 10/10 3462 days 0%
Myra21 10/10 3493 days 0%
blott1 10/10 3493 days 0%
AussieEm 10/10 3493 days 0%
Agaffel 10/10 3493 days 0%
Dakoda 10/10 3523 days 0%
nforsyth 10/10 3554 days 0%
Sam papworth 10/10 3583 days 0%
Eva Chapron 9/10 3583 days 0%
Danny Connor 10/10 3583 days 0%
Josephine Hartley 10/10 3583 days 0%
Craig Hathaway 10/10 3583 days 0%
Sarah James 10/10 3583 days 0%
Nick Taylor 10/10 3583 days 0%
Nicola Young 10/10 3583 days 0%
Shoko Watanabe 9/10 3583 days 0%
Dess 10/10 3584 days 0%
smnv 10/10 3584 days 0%
Solenne 10/10 3615 days 0%
robnashuk 10/10 3615 days 0%
peteod 10/10 3615 days 0%
WeddingMaven 10/10 3615 days 0%
megsa 10/10 3615 days 0%
begtoe 10/10 3643 days 0%
Lifeasyouseeit 10/10 3643 days 0%
linh2010 10/10 3643 days 0%
peanutsmoothy 10/10 3643 days 0%
myflyyy 10/10 3674 days 1%
modenatly 10/10 3705 days 1%
tfalk 10/10 3705 days 1%
Sarah_Elson 10/10 3705 days 1%
BattGirl 10/10 3735 days 1%
liondom 10/10 3766 days 1%
jewr 10/10 3766 days 1%
Steve76 10/10 3827 days 1%
musdogg 10/10 3827 days 1%
Philcross 10/10 3858 days 1%
Bourkster 10/10 3858 days 1%
luke_jack61188 10/10 3858 days 1%
milkmansdaughter 10/10 3888 days 1%
irishgal 10/10 3888 days 1%
katwomanrr 10/10 3888 days 1%
Jenny Leyland 10/10 3919 days 1%
Temet_Nosce 10/10 3919 days 1%
Roland Dragoi 10/10 3980 days 1%
Brice Gillet 10/10 3980 days 1%
Abby Weems 10/10 4008 days 1%
Tony Money 10/10 4008 days 1%
Florentien 10/10 4008 days 1%
Brendean 10/10 4039 days 1%
nelicia 10/10 4039 days 1%
Sophie Williams 10/10 4070 days 1%
Majid ALSarra 10/10 4100 days 1%
Eli Harris 10/10 4100 days 1%
Richard 10/10 4131 days 1%
Jessica Finney 10/10 4131 days 1%
Dorota 10/10 4161 days 1%
Pete Hotchkin 10/10 4223 days 1%
Joey544 10/10 4223 days 1%
Liquid 10/10 4223 days 1%
Tom Glazbrook 10/10 4253 days 1%
Jodie Whitelock 10/10 4253 days 1%
Norbert 10/10 4284 days 1%
mathew orchard 10/10 4314 days 1%
Lyndsey Foster 10/10 4315 days 1%
Robert King 10/10 4317 days 1%
Sean Murray 9/10 4323 days 1%
Jayne28 10/10 4345 days 1%
linzi allcock 10/10 4356 days 1%
Garratt 10/10 4404 days 1%
Hayley Munford 10/10 4465 days 1%
Sean C. 10/10 4465 days 1%
MNGirl13 10/10 4465 days 1%
Vanessa Parmar 10/10 4496 days 1%
Ralph van den Broeck 10/10 4923 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Haka Tours experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.11% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Haka Tours experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Haka Tours experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
……
197 -4.05%
198 -4.07%
199 -4.09%
200 -4.11%
201 -4.13%
202 -4.15%
203 -4.17%
……

Final Ranking Score

88%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.