Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Haka Tours.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Haka Tours

Valid Reviews

331 Valid Reviews

The Haka Tours experience has a total of 339 reviews. There are 331 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 331 valid reviews:

Rating Count Percentage
10/10 312
94%
9/10 13
4%
8/10 3
1%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
0%
1/10 2
1%

98.64% Average

The raw data average (mean) for all the Haka Tours valid reviews is 98.64% and is based on 331 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 331 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 7
78%
9/10 2
22%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

97.78% Average

The raw data average (mean) for all the Haka Tours face-to-face reviews is 97.78% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.46%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Tim Cahyanto 10/10 476 days 100%
Jonathan Chuc 1/10 507 days 67%
Letesha 10/10 507 days 92%
Sammy 10/10 507 days 92%
Briah 10/10 568 days 76%
Anonymous 1/10 810 days 20%
Ben 10/10 872 days 20%
Irina 2/10 872 days 15%
Christian Newman 10/10 933 days 14%
Kortney 10/10 994 days 10%
Jakub Demacek 10/10 994 days 10%
Tristan 8/10 1086 days 7%
Bobbi-Jo 10/10 1116 days 8%
Bhavesh 8/10 1116 days 7%
Sarah F 10/10 1147 days 8%
Deepak Gaur 10/10 1147 days 8%
Steven Coene 9/10 1147 days 8%
Lois Fowler 10/10 1174 days 8%
Jenny Gadd 10/10 1174 days 8%
Samantha Hindert 10/10 1174 days 8%
Hayley Holmes 9/10 1174 days 8%
Jennifer Flynn 10/10 1175 days 8%
Madison Vassart 10/10 1175 days 8%
Nikolaj Gam 10/10 1175 days 8%
Dave Turner 9/10 1175 days 8%
Marie D. 10/10 1175 days 8%
Kylie Relf 10/10 1205 days 7%
Caroline 10/10 1206 days 7%
Krati 10/10 1298 days 7%
Tiina R 10/10 1358 days 7%
K KL 10/10 1358 days 7%
Miss K 10/10 1570 days 6%
Olivia Nowek 10/10 1601 days 6%
Owen Dunne 10/10 1601 days 6%
David Groves 10/10 1723 days 6%
Nick Donnelly 10/10 1754 days 6%
Caroline Brogan 10/10 1754 days 6%
Ashlee Wagener 10/10 1754 days 6%
Helen M 10/10 1754 days 6%
M B 10/10 1754 days 6%
Russell Franzi 10/10 1784 days 6%
iamdel 10/10 1815 days 6%
Peter Tom 10/10 1876 days 5%
Frederika Dicks 10/10 1876 days 5%
Vincent Pasquini 10/10 1905 days 5%
karen cassford 10/10 1905 days 5%
Patricia Hlady 9/10 1905 days 5%
Monika Höller 10/10 1905 days 5%
Lewis Thorpe 10/10 1905 days 5%
Lina Lee 9/10 1906 days 5%
Caroline Miller 10/10 1906 days 5%
Mark Latimour 10/10 1936 days 5%
Simon Addicoat 10/10 1936 days 5%
Leanne Johnson 10/10 1936 days 5%
Rong Zong 10/10 1936 days 5%
Hamish Fraser 10/10 1936 days 5%
Chris Brown 10/10 1936 days 5%
Lou Jacquemet 10/10 1936 days 5%
Julia Tirkey 10/10 1936 days 5%
Jordan Williams 10/10 1936 days 5%
kal kilby 10/10 1936 days 5%
Stefanie Duyck 10/10 1937 days 5%
Ben Tyson 10/10 1937 days 5%
Edward Forshaw 10/10 1967 days 5%
Donna Read 10/10 1967 days 5%
Matt Motal 10/10 1967 days 5%
Jennifer Kuan 10/10 1967 days 5%
C F 9/10 1967 days 5%
Marc Latulippe 10/10 1967 days 5%
allyson alcudia 10/10 1967 days 5%
Zak Khanat 10/10 1968 days 5%
Harinarayan Rajeev 10/10 1968 days 5%
Anna Bandura 10/10 1968 days 5%
Cecilia Alvbring 10/10 1968 days 5%
Ramya Wettasinghege 10/10 1968 days 5%
Rosie H 10/10 1997 days 5%
Liza Shariff 10/10 1997 days 5%
Milton Aracena 10/10 1997 days 5%
Mike Dunn 10/10 1997 days 5%
Erin Liu 10/10 1997 days 5%
Jason Walker 10/10 1998 days 5%
Jesse Van Vleet 10/10 1998 days 5%
René Perreault 10/10 1998 days 5%
Mikkel Nilsson 10/10 1998 days 5%
Tanja Tomsic 10/10 2028 days 5%
Sean Smith 10/10 2028 days 5%
Sandra Smith 10/10 2028 days 5%
Laura Clint 10/10 2028 days 5%
Wilbert v. Tiel 10/10 2029 days 5%
Maria Gram 10/10 2029 days 5%
Alice 10/10 2058 days 5%
Alice Macdougall 10/10 2058 days 5%
Dhany Harjanto 10/10 2059 days 5%
celine chia 10/10 2059 days 5%
Jamie Long 10/10 2059 days 5%
Marnick Luxem 10/10 2059 days 5%
Tony Kneen 9/10 2089 days 5%
suzie 10/10 2089 days 5%
Charlotte Cummings 10/10 2089 days 5%
Joe Fernandez 10/10 2089 days 5%
Nel Soete 10/10 2089 days 5%
Grace White 10/10 2089 days 5%
Ale86 10/10 2089 days 5%
Michael Wehr 10/10 2090 days 5%
Jo Wilson 10/10 2120 days 5%
Kisa Valenti 10/10 2120 days 5%
Rod Stokes 10/10 2121 days 5%
Mei Chi Law 10/10 2121 days 5%
Cat Fitz 10/10 2150 days 5%
Zainab Hussain 10/10 2150 days 5%
sum yi joyce ma 10/10 2151 days 5%
John Machan 10/10 2181 days 4%
Emily Wardhaugh 10/10 2211 days 4%
Jocelyn Dye 10/10 2211 days 4%
Sally Hall 10/10 2211 days 4%
Jim Harrison 9/10 2242 days 4%
Adeline Sieber 10/10 2242 days 4%
Raquel DF 10/10 2270 days 4%
Russ Nix 10/10 2270 days 4%
Sharon Eisenzopf 10/10 2270 days 4%
rebecca erratt 10/10 2270 days 4%
Ray Anthony 10/10 2301 days 4%
Patrick Thau 10/10 2301 days 4%
Paul Fontenot 10/10 2301 days 4%
Claire Trillwood 10/10 2301 days 4%
bill bainbridge 10/10 2301 days 4%
simon hooker 10/10 2301 days 4%
Joanne Beard 10/10 2301 days 4%
Marilyn Lomax 10/10 2301 days 4%
Sharon To 10/10 2301 days 4%
Kirsty Henderson 10/10 2302 days 4%
Shona Forbes Kincannon 10/10 2332 days 4%
Martin Ratcliff 10/10 2362 days 4%
Ashley 10/10 2362 days 4%
Yilei 10/10 2362 days 4%
Greg Baker 10/10 2423 days 4%
Katherine Vardon 10/10 2423 days 4%
Jillian Freeman 10/10 2454 days 4%
Robert Thompson 10/10 2454 days 4%
Carla 10/10 2455 days 4%
Courtney Coe 10/10 2455 days 4%
Phil Wise 10/10 2485 days 4%
Carly Beard 10/10 2486 days 4%
Andrew Chamberlain 10/10 2486 days 4%
Jolie D 10/10 2486 days 4%
ANGELA Harrison 10/10 2486 days 4%
Toria 10/10 2577 days 3%
Jake Davison 10/10 2577 days 3%
Adam Shoebridge 10/10 2608 days 3%
George Harrison 10/10 2608 days 3%
Tanya P 10/10 2636 days 3%
Jas_Mine 10/10 2636 days 3%
Joelle 10/10 2636 days 3%
Miriam M. 10/10 2636 days 3%
Nancy Thomas 10/10 2636 days 3%
Matt Mckean 10/10 2666 days 3%
Garvin Cronin 10/10 2667 days 3%
Jules Thomson 10/10 2667 days 3%
Mark Wallace 10/10 2667 days 3%
Helen Schofield 10/10 2667 days 3%
Crystal Valentne 10/10 2667 days 3%
Braden 10/10 2698 days 3%
Andrew iliadis 10/10 2698 days 3%
Sarah Pheby 10/10 2698 days 3%
Mark Stephen 10/10 2698 days 3%
Audrey 10/10 2698 days 3%
boo gershun 10/10 2728 days 3%
Barbara Nyiondi 10/10 2728 days 3%
Thomas Watson 10/10 2759 days 3%
David Ross Smith 10/10 2759 days 3%
Lizzie Duthie 10/10 2820 days 3%
Cassia Ferguson 10/10 2820 days 3%
Joyce Maroney 10/10 2820 days 3%
Belinda Gorringe 10/10 2851 days 2%
Lois Passmore 10/10 2851 days 2%
Giulio D. 10/10 2851 days 2%
Luke Nichols 10/10 2881 days 2%
Sophie Dormon 10/10 2881 days 2%
Ben J 10/10 2881 days 2%
John Vicki 10/10 2912 days 2%
Irish Glory 10/10 2942 days 2%
Vannie Resabal 10/10 2942 days 2%
Kate Tungpalan 10/10 2942 days 2%
MIss Lampa 10/10 2942 days 2%
Phil Quinlan 10/10 2942 days 2%
Vicki Gouteff 10/10 2942 days 2%
Suzanne Akkoush 10/10 2942 days 2%
Sue Newton 10/10 2973 days 2%
Aussie 10/10 2973 days 2%
Kurt L 10/10 2973 days 2%
Mike Dooley 10/10 2973 days 2%
Frances Doyle 10/10 2973 days 2%
Jody Bennett 10/10 2973 days 2%
Rachel G 10/10 3001 days 2%
Stephen Chappell 10/10 3001 days 2%
Laure Laure 10/10 3001 days 2%
Cate Woneis 10/10 3001 days 2%
Damocles 10/10 3001 days 2%
Torsten On Tour 10/10 3001 days 2%
Laura Gillham 10/10 3001 days 2%
Mazdavies 10/10 3032 days 2%
Chris Wiltshire 10/10 3032 days 2%
Sigrid Hillman 10/10 3032 days 2%
Alpaca 10/10 3063 days 2%
ezevegas 10/10 3093 days 2%
heyheyLA 8/10 3093 days 2%
potato 10/10 3154 days 1%
partrac 10/10 3154 days 1%
naebles 10/10 3154 days 1%
TomF 10/10 3154 days 1%
ANIMALMANIA 10/10 3185 days 1%
maryangl 10/10 3185 days 1%
matthinrichsen 10/10 3185 days 1%
PhilStuman 10/10 3185 days 1%
Nathan 10/10 3185 days 1%
StudyJoe 10/10 3185 days 1%
cathdick 10/10 3216 days 1%
KennethLeung 10/10 3216 days 1%
sanguine_bubble 10/10 3216 days 1%
ea90 10/10 3246 days 1%
Cstuart 10/10 3246 days 1%
lara759 10/10 3246 days 1%
Lcohen 10/10 3246 days 1%
malouvs 10/10 3246 days 1%
mayszin 10/10 3277 days 1%
Winnielsh 10/10 3277 days 1%
princess_peach 10/10 3277 days 1%
Nishathakrar 10/10 3277 days 1%
JonesLisa 10/10 3277 days 1%
haridevaraj 10/10 3307 days 1%
Richard_Smith 10/10 3307 days 1%
Tir123 9/10 3338 days 1%
Rodica 10/10 3338 days 1%
BJL 10/10 3338 days 1%
clarisse 10/10 3338 days 1%
Eva 10/10 3338 days 1%
Graham_UK 10/10 3338 days 1%
Jamaica 10/10 3367 days 1%
jctrackster 10/10 3367 days 1%
Lea 10/10 3367 days 1%
shrekcanyoning 10/10 3367 days 1%
Claire778 10/10 3367 days 1%
ezza 10/10 3367 days 1%
captainkade 9/10 3367 days 1%
Mariko86 10/10 3367 days 1%
Knipmeyer 10/10 3367 days 1%
leow18731 10/10 3367 days 1%
ooi30627 10/10 3367 days 1%
sabri123 10/10 3367 days 1%
Vita 10/10 3398 days 1%
surebuddy 10/10 3398 days 1%
RuthK 10/10 3429 days 1%
Bombina 10/10 3459 days 1%
Lizfromwales 10/10 3490 days 0%
maurice_mulcahy 10/10 3520 days 0%
evdogs 10/10 3551 days 0%
TimmyC 10/10 3551 days 0%
Myra21 10/10 3582 days 0%
blott1 10/10 3582 days 0%
AussieEm 10/10 3582 days 0%
Agaffel 10/10 3582 days 0%
Dakoda 10/10 3612 days 0%
nforsyth 10/10 3643 days 0%
Sam papworth 10/10 3672 days 1%
Eva Chapron 9/10 3672 days 1%
Danny Connor 10/10 3672 days 1%
Josephine Hartley 10/10 3672 days 1%
Craig Hathaway 10/10 3672 days 1%
Sarah James 10/10 3672 days 1%
Nick Taylor 10/10 3672 days 1%
Nicola Young 10/10 3672 days 1%
Shoko Watanabe 9/10 3672 days 1%
Dess 10/10 3673 days 2%
smnv 10/10 3673 days 2%
Solenne 10/10 3704 days 2%
robnashuk 10/10 3704 days 2%
peteod 10/10 3704 days 2%
WeddingMaven 10/10 3704 days 2%
megsa 10/10 3704 days 2%
begtoe 10/10 3732 days 2%
Lifeasyouseeit 10/10 3732 days 2%
linh2010 10/10 3732 days 2%
peanutsmoothy 10/10 3732 days 2%
myflyyy 10/10 3763 days 2%
modenatly 10/10 3794 days 2%
tfalk 10/10 3794 days 2%
Sarah_Elson 10/10 3794 days 2%
BattGirl 10/10 3824 days 2%
liondom 10/10 3855 days 2%
jewr 10/10 3855 days 2%
Steve76 10/10 3916 days 2%
musdogg 10/10 3916 days 2%
Philcross 10/10 3947 days 2%
Bourkster 10/10 3947 days 2%
luke_jack61188 10/10 3947 days 2%
milkmansdaughter 10/10 3977 days 2%
irishgal 10/10 3977 days 2%
katwomanrr 10/10 3977 days 2%
Jenny Leyland 10/10 4008 days 2%
Temet_Nosce 10/10 4008 days 2%
Roland Dragoi 10/10 4069 days 2%
Brice Gillet 10/10 4069 days 2%
Abby Weems 10/10 4097 days 2%
Tony Money 10/10 4097 days 2%
Florentien 10/10 4097 days 2%
Brendean 10/10 4128 days 2%
nelicia 10/10 4128 days 2%
Sophie Williams 10/10 4159 days 2%
Majid ALSarra 10/10 4189 days 2%
Eli Harris 10/10 4189 days 2%
Richard 10/10 4220 days 2%
Jessica Finney 10/10 4220 days 2%
Dorota 10/10 4250 days 2%
Pete Hotchkin 10/10 4312 days 2%
Joey544 10/10 4312 days 2%
Liquid 10/10 4312 days 2%
Tom Glazbrook 10/10 4342 days 2%
Jodie Whitelock 10/10 4342 days 2%
Norbert 10/10 4373 days 2%
mathew orchard 10/10 4403 days 2%
Lyndsey Foster 10/10 4404 days 2%
Robert King 10/10 4406 days 2%
Sean Murray 9/10 4412 days 2%
Jayne28 10/10 4434 days 2%
linzi allcock 10/10 4445 days 2%
Garratt 10/10 4493 days 2%
Hayley Munford 10/10 4554 days 2%
Sean C. 10/10 4554 days 2%
MNGirl13 10/10 4554 days 2%
Vanessa Parmar 10/10 4585 days 2%
Ralph van den Broeck 10/10 5012 days 2%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Haka Tours experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.34% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 70 days. However the Haka Tours experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Haka Tours experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
……
197 -3.29%
198 -3.30%
199 -3.32%
200 -3.34%
201 -3.35%
202 -3.37%
203 -3.39%
……

Final Ranking Score

90%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.