Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Haka Tours.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Haka Tours

Valid Reviews

331 Valid Reviews

The Haka Tours experience has a total of 339 reviews. There are 331 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 331 valid reviews:

Rating Count Percentage
10/10 312
94%
9/10 13
4%
8/10 3
1%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
0%
1/10 2
1%

98.64% Average

The raw data average (mean) for all the Haka Tours valid reviews is 98.64% and is based on 331 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 331 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 7
78%
9/10 2
22%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

97.78% Average

The raw data average (mean) for all the Haka Tours face-to-face reviews is 97.78% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.30%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Tim Cahyanto 10/10 633 days 100%
Jonathan Chuc 1/10 664 days 65%
Letesha 10/10 664 days 89%
Sammy 10/10 664 days 89%
Briah 10/10 725 days 69%
Anonymous 1/10 967 days 14%
Ben 10/10 1029 days 15%
Irina 2/10 1029 days 11%
Christian Newman 10/10 1090 days 13%
Kortney 10/10 1151 days 13%
Jakub Demacek 10/10 1151 days 13%
Tristan 8/10 1243 days 12%
Bobbi-Jo 10/10 1273 days 12%
Bhavesh 8/10 1273 days 11%
Sarah F 10/10 1304 days 12%
Deepak Gaur 10/10 1304 days 12%
Steven Coene 9/10 1304 days 12%
Lois Fowler 10/10 1332 days 12%
Jenny Gadd 10/10 1332 days 12%
Samantha Hindert 10/10 1332 days 12%
Hayley Holmes 9/10 1332 days 12%
Jennifer Flynn 10/10 1332 days 12%
Madison Vassart 10/10 1332 days 12%
Nikolaj Gam 10/10 1332 days 12%
Dave Turner 9/10 1332 days 12%
Marie D. 10/10 1332 days 12%
Kylie Relf 10/10 1363 days 12%
Caroline 10/10 1363 days 12%
Krati 10/10 1455 days 11%
Tiina R 10/10 1516 days 11%
K KL 10/10 1516 days 11%
Miss K 10/10 1728 days 10%
Olivia Nowek 10/10 1759 days 10%
Owen Dunne 10/10 1759 days 10%
David Groves 10/10 1881 days 9%
Nick Donnelly 10/10 1912 days 9%
Caroline Brogan 10/10 1912 days 9%
Ashlee Wagener 10/10 1912 days 9%
Helen M 10/10 1912 days 9%
M B 10/10 1912 days 9%
Russell Franzi 10/10 1942 days 9%
iamdel 10/10 1973 days 8%
Peter Tom 10/10 2034 days 8%
Frederika Dicks 10/10 2034 days 8%
Vincent Pasquini 10/10 2063 days 8%
karen cassford 10/10 2063 days 8%
Patricia Hlady 9/10 2063 days 8%
Monika Höller 10/10 2063 days 8%
Lewis Thorpe 10/10 2063 days 8%
Lina Lee 9/10 2063 days 8%
Caroline Miller 10/10 2063 days 8%
Mark Latimour 10/10 2094 days 8%
Simon Addicoat 10/10 2094 days 8%
Leanne Johnson 10/10 2094 days 8%
Rong Zong 10/10 2094 days 8%
Hamish Fraser 10/10 2094 days 8%
Chris Brown 10/10 2094 days 8%
Lou Jacquemet 10/10 2094 days 8%
Julia Tirkey 10/10 2094 days 8%
Jordan Williams 10/10 2094 days 8%
kal kilby 10/10 2094 days 8%
Stefanie Duyck 10/10 2094 days 8%
Ben Tyson 10/10 2094 days 8%
Edward Forshaw 10/10 2125 days 8%
Donna Read 10/10 2125 days 8%
Matt Motal 10/10 2125 days 8%
Jennifer Kuan 10/10 2125 days 8%
C F 9/10 2125 days 8%
Marc Latulippe 10/10 2125 days 8%
allyson alcudia 10/10 2125 days 8%
Zak Khanat 10/10 2125 days 8%
Harinarayan Rajeev 10/10 2125 days 8%
Anna Bandura 10/10 2125 days 8%
Cecilia Alvbring 10/10 2125 days 8%
Ramya Wettasinghege 10/10 2125 days 8%
Rosie H 10/10 2155 days 8%
Liza Shariff 10/10 2155 days 8%
Milton Aracena 10/10 2155 days 8%
Mike Dunn 10/10 2155 days 8%
Erin Liu 10/10 2155 days 8%
Jason Walker 10/10 2155 days 8%
Jesse Van Vleet 10/10 2155 days 8%
René Perreault 10/10 2155 days 8%
Mikkel Nilsson 10/10 2155 days 8%
Tanja Tomsic 10/10 2186 days 7%
Sean Smith 10/10 2186 days 7%
Sandra Smith 10/10 2186 days 7%
Laura Clint 10/10 2186 days 7%
Wilbert v. Tiel 10/10 2186 days 7%
Maria Gram 10/10 2186 days 7%
Alice 10/10 2216 days 7%
Alice Macdougall 10/10 2216 days 7%
Dhany Harjanto 10/10 2216 days 7%
celine chia 10/10 2216 days 7%
Jamie Long 10/10 2216 days 7%
Marnick Luxem 10/10 2216 days 7%
Tony Kneen 9/10 2247 days 7%
suzie 10/10 2247 days 7%
Charlotte Cummings 10/10 2247 days 7%
Joe Fernandez 10/10 2247 days 7%
Nel Soete 10/10 2247 days 7%
Grace White 10/10 2247 days 7%
Ale86 10/10 2247 days 7%
Michael Wehr 10/10 2247 days 7%
Jo Wilson 10/10 2278 days 7%
Kisa Valenti 10/10 2278 days 7%
Rod Stokes 10/10 2278 days 7%
Mei Chi Law 10/10 2278 days 7%
Cat Fitz 10/10 2308 days 7%
Zainab Hussain 10/10 2308 days 7%
sum yi joyce ma 10/10 2308 days 7%
John Machan 10/10 2339 days 7%
Emily Wardhaugh 10/10 2369 days 6%
Jocelyn Dye 10/10 2369 days 6%
Sally Hall 10/10 2369 days 6%
Jim Harrison 9/10 2400 days 6%
Adeline Sieber 10/10 2400 days 6%
Raquel DF 10/10 2428 days 6%
Russ Nix 10/10 2428 days 6%
Sharon Eisenzopf 10/10 2428 days 6%
rebecca erratt 10/10 2428 days 6%
Ray Anthony 10/10 2459 days 6%
Patrick Thau 10/10 2459 days 6%
Paul Fontenot 10/10 2459 days 6%
Claire Trillwood 10/10 2459 days 6%
bill bainbridge 10/10 2459 days 6%
simon hooker 10/10 2459 days 6%
Joanne Beard 10/10 2459 days 6%
Marilyn Lomax 10/10 2459 days 6%
Sharon To 10/10 2459 days 6%
Kirsty Henderson 10/10 2459 days 6%
Shona Forbes Kincannon 10/10 2490 days 6%
Martin Ratcliff 10/10 2520 days 6%
Ashley 10/10 2520 days 6%
Yilei 10/10 2520 days 6%
Greg Baker 10/10 2581 days 5%
Katherine Vardon 10/10 2581 days 5%
Jillian Freeman 10/10 2612 days 5%
Robert Thompson 10/10 2612 days 5%
Carla 10/10 2612 days 5%
Courtney Coe 10/10 2612 days 5%
Phil Wise 10/10 2643 days 5%
Carly Beard 10/10 2643 days 5%
Andrew Chamberlain 10/10 2643 days 5%
Jolie D 10/10 2643 days 5%
ANGELA Harrison 10/10 2643 days 5%
Toria 10/10 2734 days 5%
Jake Davison 10/10 2734 days 5%
Adam Shoebridge 10/10 2765 days 4%
George Harrison 10/10 2765 days 4%
Tanya P 10/10 2793 days 4%
Jas_Mine 10/10 2793 days 4%
Joelle 10/10 2793 days 4%
Miriam M. 10/10 2793 days 4%
Nancy Thomas 10/10 2793 days 4%
Matt Mckean 10/10 2824 days 4%
Garvin Cronin 10/10 2824 days 4%
Jules Thomson 10/10 2824 days 4%
Mark Wallace 10/10 2824 days 4%
Helen Schofield 10/10 2824 days 4%
Crystal Valentne 10/10 2824 days 4%
Braden 10/10 2855 days 4%
Andrew iliadis 10/10 2855 days 4%
Sarah Pheby 10/10 2855 days 4%
Mark Stephen 10/10 2855 days 4%
Audrey 10/10 2855 days 4%
boo gershun 10/10 2885 days 4%
Barbara Nyiondi 10/10 2885 days 4%
Thomas Watson 10/10 2916 days 4%
David Ross Smith 10/10 2916 days 4%
Lizzie Duthie 10/10 2977 days 3%
Cassia Ferguson 10/10 2977 days 3%
Joyce Maroney 10/10 2977 days 3%
Belinda Gorringe 10/10 3008 days 3%
Lois Passmore 10/10 3008 days 3%
Giulio D. 10/10 3008 days 3%
Luke Nichols 10/10 3038 days 3%
Sophie Dormon 10/10 3038 days 3%
Ben J 10/10 3038 days 3%
John Vicki 10/10 3069 days 3%
Irish Glory 10/10 3099 days 3%
Vannie Resabal 10/10 3099 days 3%
Kate Tungpalan 10/10 3099 days 3%
MIss Lampa 10/10 3099 days 3%
Phil Quinlan 10/10 3099 days 3%
Vicki Gouteff 10/10 3099 days 3%
Suzanne Akkoush 10/10 3099 days 3%
Sue Newton 10/10 3130 days 3%
Aussie 10/10 3130 days 3%
Kurt L 10/10 3130 days 3%
Mike Dooley 10/10 3130 days 3%
Frances Doyle 10/10 3130 days 3%
Jody Bennett 10/10 3130 days 3%
Rachel G 10/10 3158 days 2%
Stephen Chappell 10/10 3158 days 2%
Laure Laure 10/10 3158 days 2%
Cate Woneis 10/10 3158 days 2%
Damocles 10/10 3158 days 2%
Torsten On Tour 10/10 3158 days 2%
Laura Gillham 10/10 3158 days 2%
Mazdavies 10/10 3189 days 2%
Chris Wiltshire 10/10 3189 days 2%
Sigrid Hillman 10/10 3189 days 2%
Alpaca 10/10 3220 days 2%
ezevegas 10/10 3250 days 2%
heyheyLA 8/10 3250 days 2%
potato 10/10 3311 days 2%
partrac 10/10 3311 days 2%
naebles 10/10 3311 days 2%
TomF 10/10 3311 days 2%
ANIMALMANIA 10/10 3342 days 2%
maryangl 10/10 3342 days 2%
matthinrichsen 10/10 3342 days 2%
PhilStuman 10/10 3342 days 2%
Nathan 10/10 3342 days 2%
StudyJoe 10/10 3342 days 2%
cathdick 10/10 3373 days 1%
KennethLeung 10/10 3373 days 1%
sanguine_bubble 10/10 3373 days 1%
ea90 10/10 3403 days 1%
Cstuart 10/10 3403 days 1%
lara759 10/10 3403 days 1%
Lcohen 10/10 3403 days 1%
malouvs 10/10 3403 days 1%
mayszin 10/10 3434 days 1%
Winnielsh 10/10 3434 days 1%
princess_peach 10/10 3434 days 1%
Nishathakrar 10/10 3434 days 1%
JonesLisa 10/10 3434 days 1%
haridevaraj 10/10 3464 days 1%
Richard_Smith 10/10 3464 days 1%
Tir123 9/10 3495 days 1%
Rodica 10/10 3495 days 1%
BJL 10/10 3495 days 1%
clarisse 10/10 3495 days 1%
Eva 10/10 3495 days 1%
Graham_UK 10/10 3495 days 1%
Jamaica 10/10 3524 days 1%
jctrackster 10/10 3524 days 1%
Lea 10/10 3524 days 1%
shrekcanyoning 10/10 3524 days 1%
Claire778 10/10 3524 days 1%
ezza 10/10 3524 days 1%
captainkade 9/10 3524 days 1%
Mariko86 10/10 3524 days 1%
Knipmeyer 10/10 3524 days 1%
leow18731 10/10 3524 days 1%
ooi30627 10/10 3524 days 1%
sabri123 10/10 3524 days 1%
Vita 10/10 3555 days 0%
surebuddy 10/10 3555 days 0%
RuthK 10/10 3586 days 0%
Bombina 10/10 3616 days 0%
Lizfromwales 10/10 3647 days 0%
maurice_mulcahy 10/10 3677 days 3%
evdogs 10/10 3708 days 3%
TimmyC 10/10 3708 days 3%
Myra21 10/10 3739 days 3%
blott1 10/10 3739 days 3%
AussieEm 10/10 3739 days 3%
Agaffel 10/10 3739 days 3%
Dakoda 10/10 3769 days 3%
nforsyth 10/10 3800 days 3%
Sam papworth 10/10 3829 days 2%
Eva Chapron 9/10 3829 days 2%
Danny Connor 10/10 3829 days 2%
Josephine Hartley 10/10 3829 days 2%
Craig Hathaway 10/10 3829 days 2%
Sarah James 10/10 3829 days 2%
Nick Taylor 10/10 3829 days 2%
Nicola Young 10/10 3829 days 2%
Shoko Watanabe 9/10 3829 days 2%
Dess 10/10 3830 days 3%
smnv 10/10 3830 days 3%
Solenne 10/10 3861 days 3%
robnashuk 10/10 3861 days 3%
peteod 10/10 3861 days 3%
WeddingMaven 10/10 3861 days 3%
megsa 10/10 3861 days 3%
begtoe 10/10 3889 days 3%
Lifeasyouseeit 10/10 3889 days 3%
linh2010 10/10 3889 days 3%
peanutsmoothy 10/10 3889 days 3%
myflyyy 10/10 3920 days 3%
modenatly 10/10 3951 days 3%
tfalk 10/10 3951 days 3%
Sarah_Elson 10/10 3951 days 3%
BattGirl 10/10 3981 days 3%
liondom 10/10 4012 days 3%
jewr 10/10 4012 days 3%
Steve76 10/10 4073 days 3%
musdogg 10/10 4073 days 3%
Philcross 10/10 4104 days 3%
Bourkster 10/10 4104 days 3%
luke_jack61188 10/10 4104 days 3%
milkmansdaughter 10/10 4134 days 3%
irishgal 10/10 4134 days 3%
katwomanrr 10/10 4134 days 3%
Jenny Leyland 10/10 4165 days 3%
Temet_Nosce 10/10 4165 days 3%
Roland Dragoi 10/10 4226 days 3%
Brice Gillet 10/10 4226 days 3%
Abby Weems 10/10 4254 days 3%
Tony Money 10/10 4254 days 3%
Florentien 10/10 4254 days 3%
Brendean 10/10 4285 days 3%
nelicia 10/10 4285 days 3%
Sophie Williams 10/10 4316 days 3%
Majid ALSarra 10/10 4346 days 3%
Eli Harris 10/10 4346 days 3%
Richard 10/10 4377 days 3%
Jessica Finney 10/10 4377 days 3%
Dorota 10/10 4407 days 3%
Pete Hotchkin 10/10 4469 days 3%
Joey544 10/10 4469 days 3%
Liquid 10/10 4469 days 3%
Tom Glazbrook 10/10 4499 days 3%
Jodie Whitelock 10/10 4499 days 3%
Norbert 10/10 4530 days 3%
mathew orchard 10/10 4560 days 3%
Lyndsey Foster 10/10 4561 days 3%
Robert King 10/10 4563 days 3%
Sean Murray 9/10 4569 days 3%
Jayne28 10/10 4591 days 3%
linzi allcock 10/10 4602 days 3%
Garratt 10/10 4650 days 3%
Hayley Munford 10/10 4711 days 3%
Sean C. 10/10 4711 days 3%
MNGirl13 10/10 4711 days 3%
Vanessa Parmar 10/10 4742 days 3%
Ralph van den Broeck 10/10 5169 days 3%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Haka Tours experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.14% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 71 days. However the Haka Tours experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Haka Tours experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
……
197 -3.09%
198 -3.11%
199 -3.12%
200 -3.14%
201 -3.16%
202 -3.17%
203 -3.19%
……

Final Ranking Score

92%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.