4 Rankers Reviews
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South Island ▷ Queenstown Region ▷ Queenstown Township
Affordable snowboard package.
received ski passes on the second day of our 2 days skiing, had to phone up and get faxed temporary passes, for the amount we payed, there was no contact, with us or our accomodation, and no representation at Mt ruapehu. I feel they should operate in queenstown alone until they are ready to do a proper job in the north island. not a great experience.
Seemed like good value for 3 days of hire BUT 1st day got cancelled and we only received 1/8th of the cost back (which we had to argue for). Also, no ski reps to talk to and people on the phone claimed they didn't work for Ski Express so didn't give us any info - bad customer service.
Wouldn't recommend. Poor customer service and lack of contact. Plus I paid for equipment hire but it didn't include gloves goggles or socks.