Parakai Springs

Parakai Springs

55%

Details

6 Rankers Reviews

1 Face-to-Face

31 Thermal Pools

3 Helensville

Maps

Reviews

Mal's avatar

Mal

Ranking: 5/10

Really run down and old

Reviewed about 1 year ago

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Barbara Purcell's avatar

Barbara Purcell

Australia

Ranking: 9/10

Great place to stay -facilites clean, caretaker helpful and friendly and the 1/2 price entry to the relaxation thermal pool is such a bonus and a must do.

Reviewed about 2 years ago

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Hana Rachfalik's avatar

Hana Rachfalik

Ranking: 7/10

The hot pools, especially the indoor one is really nice and you can relax there as long as you want. Toboggans/water slides are amazing (and they have hot water as well). It was good because we paid half price as we stayed and the campground.

Reviewed over 3 years ago and experienced in March 2016

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Dejan Danev's avatar

Dejan Danev

New Zealand

Ranking: 1/10

Our first family visit...and last one for sure...and the reasons are:

1.)Old 70's feel place,wear & tear everywhere,poorly maintained.
2.)Dirty shower areas & changing rooms.
3.)Dirty water indoor & outdoor pool with hair & other dirt floating on surface(we all woke up with sore throats).Area surrounding the indoor pool stinky.
4.)Staff/young life guards mute,failed to prevent x2 different groups of people at different times of the day acting very uncivilised(yelling,screaming,swimming with clothes & underwear on, pushing each other in the water,some of them blowing their nose & spitting in the pool,heaps of bomb & back flip jumps(high risk of injury to themselves and the others in & around the pool, especially to the young kids and the ladies), splashing water out to visitors and their belongings (we had a few expensive water sensitive items,food & clothing that we wanted to keep dry).
5.)Not enough water flow in the hydro slides resulting body stops at different points,luckily there were no body collisions/injuries.
6.)Cafes food below average and expensive as well as the drinks.

Overall not a good experience,definitely not recommended !!!

Team Danev

Reviewed almost 7 years ago

Parakai Springs responds:

Hey Dejan

I see you have posted this same response on a lot of website... and we appreciate any feed back that can further helps us attend to the needs of our customer base.

We do have a full time maintenance crew that look after our complex and insure that all buildings and structures are well maintained and looked after. Our complex isn't new but is continually renovated and upgraded as you would have noticed with our New entry built last year along with new bathrooms, infrared saunas, reconditioned spas, and a number of exciting developments in the works.

As for water treatment, this is very important to us and is tested through out the day. The flow of water in our sides would of been at the standard amount to insure a fun ride while keeping the speed of the ride at a safe level. We have two slides one is shorter with a slower flow of water and the other is taller and longer with a faster flow.

Any issues with staff performance is very important to us, and we would appreciate this feed back on the day so that it can be sorted if any staff are not following normal operating procedures.

Thanks for your feed back
Parakai Springs

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Pete's avatar

Pete

Australia

Ranking: 8/10

Pools are great,spend time in the really hot one then swim in the cooler one,then back to the hot one and so on,great!

Reviewed over 9 years ago

Parakai Springs responds:

Thanks for the review Pete!

Sorry for late reply :)
Parakai Springs

Tom Ben's avatar

Tom Ben

United Kingdom

Ranking: 7/10

Not the cleanest place, but fun. Had a big slide!

Reviewed over 11 years ago

Parakai Springs responds:

Hey Tom.

Thanks for the Review. I know this reply is 5 years late but we have only just come across this website!

We have had a lot of upgrades and new staff since 2008 so hope to see you up here again soon.

Thanks
Parakai Springs