Reviews
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The best road trip we've had so far!!
Michael Stützle -
Good campervan.
Marie Schmid -
Old but cheap camper van.
John Davis -
Good price, nice and clean car, well maintained.
Franziska Liebe -
RENT WITH HEART!
Selly Fletcher
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Pay attention!
The vans are old and run down. Have 400,000 km or more on the clock. The first van had a clutch failure. It took several days for a replacement to arrive. Until then you're stuck somewhere. The support hotline was overwhelmed by the whole situation. The second van with 500,000 km was also junk. It was raining everywhere. While driving, it dripped heavily into my lap and onto my hands on the steering wheel. The interior fittings like gas stove, fridge etc didn't really work. Everything seemed dingy, especially the mattresses. With cable ties and enough tape you can keep the van reasonably tight and together.
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Worst company ever.
Campervans are not in a good condition, dangerous to drive. We had a breakdown on a bank holiday, stuck for two days. We only claimed one dinner and one brunch for the two days and they only wanted to pay us the brunch (the cheapest).
They are crooked, don't book with them if you want to have nice holidays.
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Our campervan was an original 3 from a Toyota Hiace, built in 1999 with 650,000 km.
We chose the vehicle because it was cheap. The vehicle was clean when it was handed over, but was heavily worn in places. It was probably repainted during the Corona lockdown. The vehicle has not let us down in the 4 weeks and we were able to come to terms with the signs of wear and tear. A scent tree supported us. We drove about 3500 km from Auckland to Christchurch and with the gold insurance we paid not so much. The only real drawback was the slightly too small fridge freezer. At 69, I was getting by with the simple left-side gear shifter.
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I took their “black sheep” van for 45 days and it was great and simple.
The fridge is great, the car worked great and they were really friendly at the office when I talked to them.
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Picked up the Van from the Christchurch depot, which was a very quick and easy process, then we were away on our 12 day trip.
No problems with the van whatsoever. Had a perfect trip around the South Island and will be booking from here again in the near future
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Don’t book with them.
They keep your deposit even after you had to cancell your trip due to covid. Very dissatisfied with the customer service.
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Do not book through this place!!
Keeping your money during covid even when the borders are shut and you can't get there. Customer service is terrible.
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I have a bad experience with Happy Campers' customer service.
On the last day of our rental, a car hit us on the back of our vehicule and damaged the back door. When we went back to return the campervan, Happy Campers asked us to pay 500NZD for the reparations and told us they would contact the other's driver insurance for compensation of the damages, as we established an accident report with the other driver. However, Happy Campers never answered to my emails after the lockdown and I have no information to know if the procedure is effectively ongoing.
Concerning the van itself, you get what you pay for, but everything was working correctly during our trip even f the van had more than 400000km.
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Don't rent Happy Campers, we absolutely don't recommand it!
We had a van for 1 month in New Zealand in january 2020, in very bad shape, with tyres so old that we had a low tyre. We had to pay (tyre and AA intervention) and Happy Campers did not pay back and still don't answer our mails 4 months after. Many other problems including security. We wish we had paid a little more with other companies with vans in better shape.
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They are thieves!!
run away from them !! we rented for three months an autonomous van which had only problems (electricity, leaks, ...) it spoiled our trip! we had to return it after 1 month because of the Covid-19 they did not return anything! they kept several thousand dollars for them for no reason! other travelers were happier with other rental companies!
