Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rental Car Village
Valid Reviews
134 Valid Reviews
The Rental Car Village experience has a total of 140 reviews. There are 134 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 134 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
22% |
| 9/10 | 24 |
|
18% |
| 8/10 | 35 |
|
26% |
| 7/10 | 21 |
|
16% |
| 6/10 | 12 |
|
9% |
| 5/10 | 4 |
|
3% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 3 |
|
2% |
78.58% Average
The raw data average (mean) for all the Rental Car Village valid reviews is 78.58% and is based on 134 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
87 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 134 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 87 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
11% |
| 9/10 | 17 |
|
20% |
| 8/10 | 30 |
|
34% |
| 7/10 | 20 |
|
23% |
| 6/10 | 9 |
|
10% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
79.54% Average
The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.31%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Nina Golnar | 6/10 | 185 days | 78.5 | 85% | |
| Harshal Patil | 10/10 | 216 days | 92.61 | 100% | |
| Glendha Kreutzer | 10/10 | 216 days | 92.61 | 100% | |
| Pamela Johnson | 9/10 | 216 days | 92.61 | 100% | |
| Arturo Yague | 7/10 | 216 days | 84.27 | 91% | |
| Jordi Marin | 3/10 | 216 days | 71.31 | 77% | |
| Nurit Klinghoffer | 5/10 | 522 days | 46.03 | 50% | |
| Tomas Muller | 9/10 | 522 days | 56.82 | 61% | |
| Beth | 9/10 | 550 days | 52.07 | 56% | |
| Sivan Redel | 9/10 | 642 days | 37.52 | 41% | |
| KIHYUN YOU | 10/10 | 946 days | 8.52 | 9% | |
| Violet | 8/10 | 946 days | 8.09 | 9% | |
| Tim Struessmann | 8/10 | 1251 days |  |
4.46 | 5% |
| Gloria | 10/10 | 1252 days | 4.69 | 5% | |
| Liah Sun | 10/10 | 1252 days | 4.69 | 5% | |
| Rick Andres | 10/10 | 1252 days | 4.69 | 5% | |
| Monica Francia | 10/10 | 1293 days | |
4.61 | 5% |
| Lori Nicole Brackbill | 10/10 | 1311 days | 4.58 | 5% | |
| Pim Vermerris | 8/10 | 1311 days | 4.35 | 5% | |
| Christian Schaefer | 8/10 | 1311 days | 4.35 | 5% | |
| May | 10/10 | 1354 days | |
4.49 | 5% |
| Kat | 8/10 | 1354 days | |
4.27 | 5% |
| Claudia Klinge | 10/10 | 1381 days | |
4.44 | 5% |
| Heidi Newnham | 10/10 | 1586 days | 4.04 | 4% | |
| Chantal Compagner | 7/10 | 1590 days | |
3.67 | 4% |
| Bas Marinus | 8/10 | 1601 days | |
3.81 | 4% |
| Michael Busching | 10/10 | 1605 days | |
4.0 | 4% |
| Carsten Purschke | 6/10 | 1617 days | 3.3 | 4% | |
| Chris Hamnett | 9/10 | 1617 days | 3.98 | 4% | |
| ANDREY ABLAMUNETS | 5/10 | 1617 days | 3.22 | 3% | |
| Esther Deloure | 5/10 | 1617 days | 3.22 | 3% | |
| Aaron Stalley | 6/10 | 1625 days | |
3.29 | 4% |
| THOMAS TARTARY | 8/10 | 1646 days | 3.73 | 4% | |
| Ives van Neck | 10/10 | 1646 days | 3.92 | 4% | |
| Leanna Wyer | 9/10 | 1653 days | |
3.91 | 4% |
| Elisabeth Grabner | 8/10 | 1664 days | |
3.69 | 4% |
| Stefanie Giese | 8/10 | 1666 days | 3.69 | 4% | |
| Lena Seelert | 4/10 | 1677 days | 3.05 | 3% | |
| Eline Meijer | 9/10 | 1689 days | |
3.84 | 4% |
| Julia Martin | 8/10 | 1693 days | |
3.64 | 4% |
| Anika and Mike | 8/10 | 1704 days | |
3.62 | 4% |
| Howard Lockhart | 9/10 | 1738 days | 3.74 | 4% | |
| Charles Aubry | 8/10 | 2005 days | |
3.06 | 3% |
| Martin Kroek | 9/10 | 2017 days | |
3.2 | 3% |
| Raita | 9/10 | 2074 days | |
3.08 | 3% |
| Polly Rider | 8/10 | 2077 days | |
2.92 | 3% |
| Simon Mehlmann | 8/10 | 2325 days | |
2.46 | 3% |
| Carolin Siegert | 8/10 | 2325 days | |
2.46 | 3% |
| Christopher Buch Madsen | 7/10 | 2343 days | |
2.33 | 3% |
| Nina Helmling | 10/10 | 2346 days | |
2.55 | 3% |
| Anna Sternberg | 9/10 | 2349 days | |
2.55 | 3% |
| Mara | 7/10 | 2350 days | |
2.32 | 2% |
| Janne Hansen | 10/10 | 2356 days | |
2.53 | 3% |
| Dana | 9/10 | 2366 days | |
2.51 | 3% |
| Lena Jensen | 8/10 | 2383 days | |
2.36 | 3% |
| Aude Moulin | 6/10 | 2389 days | |
2.05 | 2% |
| Ludvig Fagerstrom | 8/10 | 2395 days | |
2.33 | 3% |
| Johanna Bak | 7/10 | 2395 days | |
2.23 | 2% |
| Fabian Lee | 7/10 | 2406 days | |
2.22 | 2% |
| Bertrand Gilles | 6/10 | 2695 days | |
1.55 | 2% |
| Supiot Zudovic | 9/10 | 2695 days | |
1.87 | 2% |
| Lisa | 8/10 | 2697 days | |
1.77 | 2% |
| Rampon | 9/10 | 2700 days | |
1.86 | 2% |
| Debiesse | 7/10 | 2701 days | |
1.69 | 2% |
| Mo Downes | 5/10 | 2727 days | |
1.46 | 2% |
| Markus Braun | 10/10 | 2772 days | 1.72 | 2% | |
| Bene | 9/10 | 2789 days | |
1.68 | 2% |
| Aurelie Morin | 8/10 | 2794 days | |
1.59 | 2% |
| Andreas and Christine and Nora Busch | 7/10 | 2802 days | |
1.51 | 2% |
| Simon_J | 10/10 | 2803 days | 1.66 | 2% | |
| jooj | 1/10 | 2803 days | 1.21 | 1% | |
| S B | 4/10 | 2803 days | 1.31 | 1% | |
| W_Cameron | 1/10 | 2925 days | 1.04 | 1% | |
| Jurgen Joyce | 6/10 | 3070 days | |
0.94 | 1% |
| J Jmal | 6/10 | 3074 days | |
0.94 | 1% |
| Nicholas Prakenhammar | 7/10 | 3091 days | |
1.0 | 1% |
| Margaret Wendell | 10/10 | 3105 days | |
1.07 | 1% |
| Johan | 8/10 | 3105 days | |
1.01 | 1% |
| Roberto Hallblom | 8/10 | 3105 days | |
1.01 | 1% |
| Therese | 8/10 | 3105 days | |
1.01 | 1% |
| Mesa Anderson | 10/10 | 3107 days | |
1.06 | 1% |
| schmechf | 6/10 | 3138 days | 0.83 | 1% | |
| matta | 2/10 | 3138 days | 0.75 | 1% | |
| Lefty | 10/10 | 3138 days | 1.0 | 1% | |
| estatemanager1 | 10/10 | 3169 days | 0.94 | 1% | |
| Debby | 10/10 | 3260 days | 0.76 | 1% | |
| Nong | 10/10 | 3260 days | 0.76 | 1% | |
| Karin & Bastiaan | 6/10 | 3408 days | |
0.39 | 0% |
| Dogoneit | 9/10 | 3413 days | 0.46 | 1% | |
| Markus | 6/10 | 3416 days | |
0.38 | 0% |
| Adi Leheucel | 9/10 | 3425 days | |
0.44 | 0% |
| Marian | 9/10 | 3430 days | |
0.43 | 0% |
| Amanda Neall | 9/10 | 3436 days | |
0.42 | 0% |
| Emma Ducat | 10/10 | 3444 days | 0.4 | 0% | |
| Mirka Tinterova | 8/10 | 3446 days | |
0.38 | 0% |
| Mark | 7/10 | 3451 days | |
0.35 | 0% |
| Frank Lehe | 6/10 | 3457 days | |
0.31 | 0% |
| Arne Kiesbye | 7/10 | 3458 days | |
0.34 | 0% |
| Canille Lechat | 7/10 | 3461 days | |
0.34 | 0% |
| Daniela Seibel | 10/10 | 3464 days | |
0.36 | 0% |
| Jean-Paul Le Clair | 8/10 | 3466 days | |
0.34 | 0% |
| Ashleigh Buckley | 8/10 | 3472 days | |
0.33 | 0% |
| David Boyle | 7/10 | 3472 days | |
0.32 | 0% |
| JaneWiltshire | 10/10 | 3472 days | 0.35 | 0% | |
| OhWhatAFamily | 10/10 | 3472 days | 0.35 | 0% | |
| TheBigLebowski | 10/10 | 3503 days | 0.29 | 0% | |
| HoBerg | 1/10 | 3534 days | 0.17 | 0% | |
| JudyandAndre | 10/10 | 3534 days | 0.23 | 0% | |
| Antoine Del | 8/10 | 3799 days | |
0.0 | 0% |
| S Millet | 6/10 | 3815 days | |
0.0 | 0% |
| Gail Mckinstry | 8/10 | 3815 days | |
0.0 | 0% |
| Jan Kuenzel | 8/10 | 3815 days | |
0.0 | 0% |
| Hans de Rijk | 8/10 | 3819 days | |
0.0 | 0% |
| Johan | 8/10 | 3819 days | |
0.0 | 0% |
| Sue | 9/10 | 3822 days | |
0.0 | 0% |
| Mark Marg | 8/10 | 3836 days | |
0.0 | 0% |
| sanneb1 | 8/10 | 3884 days | |
0.0 | 0% |
| jameswhite | 8/10 | 3891 days | |
0.0 | 0% |
| lund | 2/10 | 3899 days | 0.0 | 0% | |
| Bas van Schagen | 7/10 | 3906 days | |
0.0 | 0% |
| Chris Leach | 7/10 | 3906 days | |
0.0 | 0% |
| Jenny Davies | 8/10 | 3909 days | |
0.0 | 0% |
| Kitty | 9/10 | 4160 days | |
0.0 | 0% |
| CornelissenS | 9/10 | 4160 days | |
0.0 | 0% |
| Wouter Muller | 7/10 | 4167 days | |
0.0 | 0% |
| DavidMurray | 7/10 | 4177 days | |
0.0 | 0% |
| Wilco | 7/10 | 4205 days | |
0.0 | 0% |
| Oliver | 7/10 | 4208 days | |
0.0 | 0% |
| Filippo | 8/10 | 4211 days | |
0.0 | 0% |
| Sofie | 9/10 | 4260 days | |
0.0 | 0% |
| Benjamin Throk | 9/10 | 4522 days | |
0.0 | 0% |
| Bauer | 10/10 | 4541 days | |
0.0 | 0% |
| Walker | 7/10 | 4591 days | |
0.0 | 0% |
| Wouter Ewalts | 7/10 | 4625 days | |
0.0 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.55% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 121 days. The Rental Car Village experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Rental Car Village experience has been adjusted for 144 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 141 | -1.52% |
| 142 | -1.53% |
| 143 | -1.54% |
| 144 | -1.55% |
| 145 | -1.56% |
| 146 | -1.57% |
| 147 | -1.58% |
| … | … |
Final Ranking Score
75%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.