Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rental Car Village

Valid Reviews

128 Valid Reviews

The Rental Car Village experience has a total of 134 reviews. There are 128 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 128 valid reviews:

Rating Count Percentage
10/10 28
22%
9/10 23
18%
8/10 35
27%
7/10 20
16%
6/10 11
9%
5/10 4
3%
4/10 2
2%
3/10 0
0%
2/10 2
2%
1/10 3
2%

78.75% Average

The raw data average (mean) for all the Rental Car Village valid reviews is 78.75% and is based on 128 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

87 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 128 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 87 face-to-face reviews:

Rating Count Percentage
10/10 10
11%
9/10 17
20%
8/10 30
34%
7/10 20
23%
6/10 9
10%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

79.54% Average

The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.24%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Nurit Klinghoffer 5/10 85 days 98.86 100%
Tomas Muller 9/10 85 days 98.86 100%
Beth 9/10 113 days 97.98 99%
Sivan Redel 9/10 205 days 93.34 94%
KIHYUN YOU 10/10 509 days 58.95 59%
Violet 8/10 509 days 58.95 59%
Tim Struessmann 8/10 814 days true 21.01 21%
Gloria 10/10 815 days 17.42 17%
Liah Sun 10/10 815 days 17.42 17%
Rick Andres 10/10 815 days 17.42 17%
Monica Francia 10/10 856 days true 16.86 16%
Lori Nicole Brackbill 10/10 874 days 12.74 12%
Pim Vermerris 8/10 874 days 12.74 12%
Christian Schaefer 8/10 874 days 12.74 12%
May 10/10 917 days true 12.02 11%
Kat 8/10 917 days true 12.02 11%
Claudia Klinge 10/10 944 days true 10.34 10%
Heidi Newnham 10/10 1149 days 4.93 4%
Chantal Compagner 7/10 1153 days true 5.9 5%
Bas Marinus 8/10 1164 days true 5.89 5%
Michael Busching 10/10 1168 days true 5.88 5%
Carsten Purschke 6/10 1180 days 4.88 4%
Chris Hamnett 9/10 1180 days 4.88 4%
ANDREY ABLAMUNETS 5/10 1180 days 4.88 4%
Esther Deloure 5/10 1180 days 4.88 4%
Aaron Stalley 6/10 1188 days true 5.85 5%
THOMAS TARTARY 8/10 1209 days 4.84 4%
Ives van Neck 10/10 1209 days 4.84 4%
Leanna Wyer 9/10 1216 days true 5.8 5%
Elisabeth Grabner 8/10 1227 days true 5.78 5%
Stefanie Giese 8/10 1229 days 4.82 4%
Lena Seelert 4/10 1240 days 4.47 4%
Eline Meijer 9/10 1252 days true 5.74 5%
Julia Martin 8/10 1256 days true 5.74 5%
Anika and Mike 8/10 1267 days true 5.72 5%
Howard Lockhart 9/10 1301 days 4.72 4%
Charles Aubry 8/10 1568 days true 5.22 4%
Martin Kroek 9/10 1580 days true 5.2 4%
Raita 9/10 1637 days true 5.11 4%
Polly Rider 8/10 1640 days true 5.1 4%
Simon Mehlmann 8/10 1888 days true 4.7 4%
Carolin Siegert 8/10 1888 days true 4.7 4%
Christopher Buch Madsen 7/10 1906 days true 4.67 4%
Nina Helmling 10/10 1909 days true 4.66 4%
Anna Sternberg 9/10 1912 days true 4.66 4%
Mara 7/10 1913 days true 4.66 4%
Janne Hansen 10/10 1919 days true 4.65 4%
Dana 9/10 1929 days true 4.63 4%
Lena Jensen 8/10 1946 days true 4.6 4%
Aude Moulin 6/10 1952 days true 4.59 4%
Ludvig Fagerstrom 8/10 1958 days true 4.58 4%
Johanna Bak 7/10 1958 days true 4.58 4%
Fabian Lee 7/10 1969 days true 4.56 4%
Bertrand Gilles 6/10 2258 days true 4.09 3%
Supiot Zudovic 9/10 2258 days true 4.09 3%
Lisa 8/10 2260 days true 4.08 3%
Rampon 9/10 2263 days true 4.08 3%
Debiesse 7/10 2264 days true 4.08 3%
Mo Downes 5/10 2290 days true 4.04 3%
Markus Braun 10/10 2335 days 3.3 2%
Bene 9/10 2352 days true 3.93 3%
Aurelie Morin 8/10 2357 days true 3.93 3%
Andreas and Christine and Nora Busch 7/10 2365 days true 3.91 3%
Simon_J 10/10 2366 days 3.26 2%
jooj 1/10 2366 days 2.77 2%
S B 4/10 2366 days 3.03 2%
W_Cameron 1/10 2488 days 2.63 2%
Jurgen Joyce 6/10 2633 days true 3.47 3%
J Jmal 6/10 2637 days true 3.47 3%
Nicholas Prakenhammar 7/10 2654 days true 3.44 3%
Margaret Wendell 10/10 2668 days true 3.41 3%
Johan 8/10 2668 days true 3.41 3%
Roberto Hallblom 8/10 2668 days true 3.41 3%
Therese 8/10 2668 days true 3.41 3%
Mesa Anderson 10/10 2670 days true 3.41 3%
schmechf 6/10 2701 days 2.8 2%
matta 2/10 2701 days 2.46 2%
Lefty 10/10 2701 days 2.8 2%
estatemanager1 10/10 2732 days 2.76 2%
Debby 10/10 2823 days 2.63 2%
Nong 10/10 2823 days 2.63 2%
Karin & Bastiaan 6/10 2971 days true 2.92 2%
Dogoneit 9/10 2976 days 2.42 2%
Markus 6/10 2979 days true 2.9 2%
Adi Leheucel 9/10 2988 days true 2.89 2%
Marian 9/10 2993 days true 2.88 2%
Amanda Neall 9/10 2999 days true 2.87 2%
Emma Ducat 10/10 3007 days 2.38 1%
Mirka Tinterova 8/10 3009 days true 2.85 2%
Mark 7/10 3014 days true 2.85 2%
Frank Lehe 6/10 3020 days true 2.84 2%
Arne Kiesbye 7/10 3021 days true 2.83 2%
Canille Lechat 7/10 3024 days true 2.83 2%
Daniela Seibel 10/10 3027 days true 2.82 2%
Jean-Paul Le Clair 8/10 3029 days true 2.82 2%
Ashleigh Buckley 8/10 3035 days true 2.81 2%
David Boyle 7/10 3035 days true 2.81 2%
JaneWiltshire 10/10 3035 days 2.34 1%
OhWhatAFamily 10/10 3035 days 2.34 1%
TheBigLebowski 10/10 3066 days 2.3 1%
HoBerg 1/10 3097 days 1.92 1%
JudyandAndre 10/10 3097 days 2.26 1%
Antoine Del 8/10 3362 days true 2.27 1%
S Millet 6/10 3378 days true 2.25 1%
Gail Mckinstry 8/10 3378 days true 2.25 1%
Jan Kuenzel 8/10 3378 days true 2.25 1%
Hans de Rijk 8/10 3382 days true 2.24 1%
Johan 8/10 3382 days true 2.24 1%
Sue 9/10 3385 days true 2.24 1%
Mark Marg 8/10 3399 days true 2.21 1%
sanneb1 8/10 3447 days true 2.13 1%
jameswhite 8/10 3454 days true 2.12 1%
lund 2/10 3462 days 1.55 1%
Bas van Schagen 7/10 3469 days true 2.1 1%
Chris Leach 7/10 3469 days true 2.1 1%
Jenny Davies 8/10 3472 days true 2.09 1%
Kitty 9/10 3723 days true 1.68 1%
CornelissenS 9/10 3723 days true 1.68 1%
Wouter Muller 7/10 3730 days true 1.67 1%
DavidMurray 7/10 3740 days true 1.65 1%
Wilco 7/10 3768 days true 1.61 1%
Oliver 7/10 3771 days true 1.6 1%
Filippo 8/10 3774 days true 1.6 1%
Sofie 9/10 3823 days true 1.52 1%
Benjamin Throk 9/10 4085 days true 1.08 0%
Bauer 10/10 4104 days true 1.05 0%
Walker 7/10 4154 days true 0.97 0%
Wouter Ewalts 7/10 4188 days true 0.92 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.04% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.

The Rental Car Village experience has 3 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Rental Car Village experience has been adjusted for 27 days. Adjustments are according to the following table.

Days Adjustment
24 -0.48%
25 -0.50%
26 -0.52%
27 -0.54%
28 -0.56%
29 -0.58%
30 -0.60%

Final Ranking Score

80%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch