Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rental Car Village
Valid Reviews
133 Valid Reviews
The Rental Car Village experience has a total of 139 reviews. There are 133 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 133 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
23% |
| 9/10 | 24 |
|
18% |
| 8/10 | 35 |
|
26% |
| 7/10 | 21 |
|
16% |
| 6/10 | 11 |
|
8% |
| 5/10 | 4 |
|
3% |
| 4/10 | 2 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
2% |
| 1/10 | 3 |
|
2% |
78.72% Average
The raw data average (mean) for all the Rental Car Village valid reviews is 78.72% and is based on 133 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
87 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 133 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 87 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
11% |
| 9/10 | 17 |
|
20% |
| 8/10 | 30 |
|
34% |
| 7/10 | 20 |
|
23% |
| 6/10 | 9 |
|
10% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
79.54% Average
The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.34%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Harshal Patil | 10/10 | 59 days | 99.45 | 100% | |
| Glendha Kreutzer | 10/10 | 59 days | 99.45 | 100% | |
| Pamela Johnson | 9/10 | 59 days | 99.45 | 100% | |
| Arturo Yague | 7/10 | 59 days | 90.5 | 91% | |
| Jordi Marin | 3/10 | 59 days | 76.58 | 77% | |
| Nurit Klinghoffer | 5/10 | 365 days | 63.9 | 64% | |
| Tomas Muller | 9/10 | 365 days | 78.89 | 79% | |
| Beth | 9/10 | 393 days | 75.53 | 76% | |
| Sivan Redel | 9/10 | 485 days | 62.73 | 63% | |
| KIHYUN YOU | 10/10 | 789 days | 19.84 | 20% | |
| Violet | 8/10 | 789 days | 18.85 | 19% | |
| Tim Struessmann | 8/10 | 1094 days |  |
4.75 | 5% |
| Gloria | 10/10 | 1095 days | 5.0 | 5% | |
| Liah Sun | 10/10 | 1095 days | 5.0 | 5% | |
| Rick Andres | 10/10 | 1095 days | 5.0 | 5% | |
| Monica Francia | 10/10 | 1136 days | |
4.92 | 5% |
| Lori Nicole Brackbill | 10/10 | 1154 days | 4.88 | 5% | |
| Pim Vermerris | 8/10 | 1154 days | 4.64 | 5% | |
| Christian Schaefer | 8/10 | 1154 days | 4.64 | 5% | |
| May | 10/10 | 1197 days | |
4.8 | 5% |
| Kat | 8/10 | 1197 days | |
4.56 | 5% |
| Claudia Klinge | 10/10 | 1224 days | |
4.75 | 5% |
| Heidi Newnham | 10/10 | 1429 days | 4.35 | 4% | |
| Chantal Compagner | 7/10 | 1433 days | |
3.95 | 4% |
| Bas Marinus | 8/10 | 1444 days | |
4.1 | 4% |
| Michael Busching | 10/10 | 1448 days | |
4.31 | 4% |
| Carsten Purschke | 6/10 | 1460 days | 3.56 | 4% | |
| Chris Hamnett | 9/10 | 1460 days | 4.29 | 4% | |
| ANDREY ABLAMUNETS | 5/10 | 1460 days | 3.47 | 3% | |
| Esther Deloure | 5/10 | 1460 days | 3.47 | 3% | |
| Aaron Stalley | 6/10 | 1468 days | |
3.54 | 4% |
| THOMAS TARTARY | 8/10 | 1489 days | 4.02 | 4% | |
| Ives van Neck | 10/10 | 1489 days | 4.23 | 4% | |
| Leanna Wyer | 9/10 | 1496 days | |
4.22 | 4% |
| Elisabeth Grabner | 8/10 | 1507 days | |
3.98 | 4% |
| Stefanie Giese | 8/10 | 1509 days | 3.98 | 4% | |
| Lena Seelert | 4/10 | 1520 days | 3.29 | 3% | |
| Eline Meijer | 9/10 | 1532 days | |
4.14 | 4% |
| Julia Martin | 8/10 | 1536 days | |
3.93 | 4% |
| Anika and Mike | 8/10 | 1547 days | |
3.91 | 4% |
| Howard Lockhart | 9/10 | 1581 days | 4.05 | 4% | |
| Charles Aubry | 8/10 | 1848 days | |
3.35 | 3% |
| Martin Kroek | 9/10 | 1860 days | |
3.5 | 4% |
| Raita | 9/10 | 1917 days | |
3.39 | 3% |
| Polly Rider | 8/10 | 1920 days | |
3.22 | 3% |
| Simon Mehlmann | 8/10 | 2168 days | |
2.76 | 3% |
| Carolin Siegert | 8/10 | 2168 days | |
2.76 | 3% |
| Christopher Buch Madsen | 7/10 | 2186 days | |
2.61 | 3% |
| Nina Helmling | 10/10 | 2189 days | |
2.86 | 3% |
| Anna Sternberg | 9/10 | 2192 days | |
2.85 | 3% |
| Mara | 7/10 | 2193 days | |
2.59 | 3% |
| Janne Hansen | 10/10 | 2199 days | |
2.84 | 3% |
| Dana | 9/10 | 2209 days | |
2.82 | 3% |
| Lena Jensen | 8/10 | 2226 days | |
2.65 | 3% |
| Aude Moulin | 6/10 | 2232 days | |
2.3 | 2% |
| Ludvig Fagerstrom | 8/10 | 2238 days | |
2.63 | 3% |
| Johanna Bak | 7/10 | 2238 days | |
2.51 | 3% |
| Fabian Lee | 7/10 | 2249 days | |
2.49 | 3% |
| Bertrand Gilles | 6/10 | 2538 days | |
1.81 | 2% |
| Supiot Zudovic | 9/10 | 2538 days | |
2.18 | 2% |
| Lisa | 8/10 | 2540 days | |
2.06 | 2% |
| Rampon | 9/10 | 2543 days | |
2.17 | 2% |
| Debiesse | 7/10 | 2544 days | |
1.97 | 2% |
| Mo Downes | 5/10 | 2570 days | |
1.71 | 2% |
| Markus Braun | 10/10 | 2615 days | 2.03 | 2% | |
| Bene | 9/10 | 2632 days | |
1.99 | 2% |
| Aurelie Morin | 8/10 | 2637 days | |
1.88 | 2% |
| Andreas and Christine and Nora Busch | 7/10 | 2645 days | |
1.79 | 2% |
| Simon_J | 10/10 | 2646 days | 1.96 | 2% | |
| jooj | 1/10 | 2646 days | 1.43 | 1% | |
| S B | 4/10 | 2646 days | 1.55 | 2% | |
| W_Cameron | 1/10 | 2768 days | 1.26 | 1% | |
| Jurgen Joyce | 6/10 | 2913 days | |
1.2 | 1% |
| J Jmal | 6/10 | 2917 days | |
1.19 | 1% |
| Nicholas Prakenhammar | 7/10 | 2934 days | |
1.28 | 1% |
| Margaret Wendell | 10/10 | 2948 days | |
1.37 | 1% |
| Johan | 8/10 | 2948 days | |
1.31 | 1% |
| Roberto Hallblom | 8/10 | 2948 days | |
1.31 | 1% |
| Therese | 8/10 | 2948 days | |
1.31 | 1% |
| Mesa Anderson | 10/10 | 2950 days | |
1.37 | 1% |
| schmechf | 6/10 | 2981 days | 1.09 | 1% | |
| matta | 2/10 | 2981 days | 0.98 | 1% | |
| Lefty | 10/10 | 2981 days | 1.31 | 1% | |
| estatemanager1 | 10/10 | 3012 days | 1.25 | 1% | |
| Debby | 10/10 | 3103 days | 1.07 | 1% | |
| Nong | 10/10 | 3103 days | 1.07 | 1% | |
| Karin & Bastiaan | 6/10 | 3251 days | |
0.65 | 1% |
| Dogoneit | 9/10 | 3256 days | 0.77 | 1% | |
| Markus | 6/10 | 3259 days | |
0.64 | 1% |
| Adi Leheucel | 9/10 | 3268 days | |
0.75 | 1% |
| Marian | 9/10 | 3273 days | |
0.74 | 1% |
| Amanda Neall | 9/10 | 3279 days | |
0.73 | 1% |
| Emma Ducat | 10/10 | 3287 days | 0.71 | 1% | |
| Mirka Tinterova | 8/10 | 3289 days | |
0.67 | 1% |
| Mark | 7/10 | 3294 days | |
0.63 | 1% |
| Frank Lehe | 6/10 | 3300 days | |
0.57 | 1% |
| Arne Kiesbye | 7/10 | 3301 days | |
0.62 | 1% |
| Canille Lechat | 7/10 | 3304 days | |
0.62 | 1% |
| Daniela Seibel | 10/10 | 3307 days | |
0.67 | 1% |
| Jean-Paul Le Clair | 8/10 | 3309 days | |
0.63 | 1% |
| Ashleigh Buckley | 8/10 | 3315 days | |
0.62 | 1% |
| David Boyle | 7/10 | 3315 days | |
0.6 | 1% |
| JaneWiltshire | 10/10 | 3315 days | 0.66 | 1% | |
| OhWhatAFamily | 10/10 | 3315 days | 0.66 | 1% | |
| TheBigLebowski | 10/10 | 3346 days | 0.59 | 1% | |
| HoBerg | 1/10 | 3377 days | 0.39 | 0% | |
| JudyandAndre | 10/10 | 3377 days | 0.53 | 1% | |
| Antoine Del | 8/10 | 3642 days | |
0.01 | 0% |
| S Millet | 6/10 | 3658 days | |
0.0 | 0% |
| Gail Mckinstry | 8/10 | 3658 days | |
0.0 | 0% |
| Jan Kuenzel | 8/10 | 3658 days | |
0.0 | 0% |
| Hans de Rijk | 8/10 | 3662 days | |
0.0 | 0% |
| Johan | 8/10 | 3662 days | |
0.0 | 0% |
| Sue | 9/10 | 3665 days | |
0.0 | 0% |
| Mark Marg | 8/10 | 3679 days | |
0.0 | 0% |
| sanneb1 | 8/10 | 3727 days | |
0.0 | 0% |
| jameswhite | 8/10 | 3734 days | |
0.0 | 0% |
| lund | 2/10 | 3742 days | 0.0 | 0% | |
| Bas van Schagen | 7/10 | 3749 days | |
0.0 | 0% |
| Chris Leach | 7/10 | 3749 days | |
0.0 | 0% |
| Jenny Davies | 8/10 | 3752 days | |
0.0 | 0% |
| Kitty | 9/10 | 4003 days | |
0.0 | 0% |
| CornelissenS | 9/10 | 4003 days | |
0.0 | 0% |
| Wouter Muller | 7/10 | 4010 days | |
0.0 | 0% |
| DavidMurray | 7/10 | 4020 days | |
0.0 | 0% |
| Wilco | 7/10 | 4048 days | |
0.0 | 0% |
| Oliver | 7/10 | 4051 days | |
0.0 | 0% |
| Filippo | 8/10 | 4054 days | |
0.0 | 0% |
| Sofie | 9/10 | 4103 days | |
0.0 | 0% |
| Benjamin Throk | 9/10 | 4365 days | |
0.0 | 0% |
| Bauer | 10/10 | 4384 days | |
0.0 | 0% |
| Walker | 7/10 | 4434 days | |
0.0 | 0% |
| Wouter Ewalts | 7/10 | 4468 days | |
0.0 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.59% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.
The Rental Car Village experience has 5 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Rental Car Village experience has been adjusted for 21 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 18 | -0.36% |
| 19 | -0.38% |
| 20 | -0.40% |
| 21 | -0.42% |
| 22 | -0.44% |
| 23 | -0.46% |
| 24 | -0.48% |
| … | … |
Final Ranking Score
81%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.