Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rental Car Village
Valid Reviews
128 Valid Reviews
The Rental Car Village experience has a total of 134 reviews. There are 128 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 128 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 28 |
|
22% |
| 9/10 | 23 |
|
18% |
| 8/10 | 35 |
|
27% |
| 7/10 | 20 |
|
16% |
| 6/10 | 11 |
|
9% |
| 5/10 | 4 |
|
3% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 2 |
|
2% |
| 1/10 | 3 |
|
2% |
78.75% Average
The raw data average (mean) for all the Rental Car Village valid reviews is 78.75% and is based on 128 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
87 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 128 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 87 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
11% |
| 9/10 | 17 |
|
20% |
| 8/10 | 30 |
|
34% |
| 7/10 | 20 |
|
23% |
| 6/10 | 9 |
|
10% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
79.54% Average
The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Nurit Klinghoffer | 5/10 | 170 days | 77.29 | 81% | |
| Tomas Muller | 9/10 | 170 days | 95.42 | 100% | |
| Beth | 9/10 | 198 days | 93.79 | 98% | |
| Sivan Redel | 9/10 | 290 days | 86.67 | 91% | |
| KIHYUN YOU | 10/10 | 594 days | 44.77 | 47% | |
| Violet | 8/10 | 594 days | 42.54 | 44% | |
| Tim Struessmann | 8/10 | 899 days |  |
10.53 | 11% |
| Gloria | 10/10 | 900 days | 11.03 | 11% | |
| Liah Sun | 10/10 | 900 days | 11.03 | 11% | |
| Rick Andres | 10/10 | 900 days | 11.03 | 11% | |
| Monica Francia | 10/10 | 941 days | |
8.76 | 9% |
| Lori Nicole Brackbill | 10/10 | 959 days | 7.93 | 8% | |
| Pim Vermerris | 8/10 | 959 days | 7.53 | 8% | |
| Christian Schaefer | 8/10 | 959 days | 7.53 | 8% | |
| May | 10/10 | 1002 days | |
6.37 | 7% |
| Kat | 8/10 | 1002 days | |
6.05 | 6% |
| Claudia Klinge | 10/10 | 1029 days | |
5.69 | 6% |
| Heidi Newnham | 10/10 | 1234 days | 4.79 | 5% | |
| Chantal Compagner | 7/10 | 1238 days | |
4.35 | 4% |
| Bas Marinus | 8/10 | 1249 days | |
4.53 | 5% |
| Michael Busching | 10/10 | 1253 days | |
4.76 | 5% |
| Carsten Purschke | 6/10 | 1265 days | 3.94 | 4% | |
| Chris Hamnett | 9/10 | 1265 days | 4.74 | 5% | |
| ANDREY ABLAMUNETS | 5/10 | 1265 days | 3.84 | 4% | |
| Esther Deloure | 5/10 | 1265 days | 3.84 | 4% | |
| Aaron Stalley | 6/10 | 1273 days | |
3.93 | 4% |
| THOMAS TARTARY | 8/10 | 1294 days | 4.46 | 5% | |
| Ives van Neck | 10/10 | 1294 days | 4.7 | 5% | |
| Leanna Wyer | 9/10 | 1301 days | |
4.69 | 5% |
| Elisabeth Grabner | 8/10 | 1312 days | |
4.44 | 5% |
| Stefanie Giese | 8/10 | 1314 days | 4.43 | 4% | |
| Lena Seelert | 4/10 | 1325 days | 3.67 | 4% | |
| Eline Meijer | 9/10 | 1337 days | |
4.63 | 5% |
| Julia Martin | 8/10 | 1341 days | |
4.39 | 4% |
| Anika and Mike | 8/10 | 1352 days | |
4.38 | 4% |
| Howard Lockhart | 9/10 | 1386 days | 4.56 | 5% | |
| Charles Aubry | 8/10 | 1653 days | |
3.94 | 4% |
| Martin Kroek | 9/10 | 1665 days | |
4.13 | 4% |
| Raita | 9/10 | 1722 days | |
4.05 | 4% |
| Polly Rider | 8/10 | 1725 days | |
3.84 | 4% |
| Simon Mehlmann | 8/10 | 1973 days | |
3.48 | 3% |
| Carolin Siegert | 8/10 | 1973 days | |
3.48 | 3% |
| Christopher Buch Madsen | 7/10 | 1991 days | |
3.31 | 3% |
| Nina Helmling | 10/10 | 1994 days | |
3.63 | 4% |
| Anna Sternberg | 9/10 | 1997 days | |
3.63 | 4% |
| Mara | 7/10 | 1998 days | |
3.3 | 3% |
| Janne Hansen | 10/10 | 2004 days | |
3.62 | 4% |
| Dana | 9/10 | 2014 days | |
3.6 | 4% |
| Lena Jensen | 8/10 | 2031 days | |
3.4 | 3% |
| Aude Moulin | 6/10 | 2037 days | |
2.96 | 3% |
| Ludvig Fagerstrom | 8/10 | 2043 days | |
3.38 | 3% |
| Johanna Bak | 7/10 | 2043 days | |
3.24 | 3% |
| Fabian Lee | 7/10 | 2054 days | |
3.22 | 3% |
| Bertrand Gilles | 6/10 | 2343 days | |
2.57 | 3% |
| Supiot Zudovic | 9/10 | 2343 days | |
3.1 | 3% |
| Lisa | 8/10 | 2345 days | |
2.94 | 3% |
| Rampon | 9/10 | 2348 days | |
3.09 | 3% |
| Debiesse | 7/10 | 2349 days | |
2.81 | 3% |
| Mo Downes | 5/10 | 2375 days | |
2.47 | 2% |
| Markus Braun | 10/10 | 2420 days | 2.98 | 3% | |
| Bene | 9/10 | 2437 days | |
2.96 | 3% |
| Aurelie Morin | 8/10 | 2442 days | |
2.8 | 3% |
| Andreas and Christine and Nora Busch | 7/10 | 2450 days | |
2.67 | 3% |
| Simon_J | 10/10 | 2451 days | 2.94 | 3% | |
| jooj | 1/10 | 2451 days | 2.14 | 2% | |
| S B | 4/10 | 2451 days | 2.32 | 2% | |
| W_Cameron | 1/10 | 2573 days | 2.01 | 2% | |
| Jurgen Joyce | 6/10 | 2718 days | |
2.1 | 2% |
| J Jmal | 6/10 | 2722 days | |
2.09 | 2% |
| Nicholas Prakenhammar | 7/10 | 2739 days | |
2.27 | 2% |
| Margaret Wendell | 10/10 | 2753 days | |
2.48 | 2% |
| Johan | 8/10 | 2753 days | |
2.35 | 2% |
| Roberto Hallblom | 8/10 | 2753 days | |
2.35 | 2% |
| Therese | 8/10 | 2753 days | |
2.35 | 2% |
| Mesa Anderson | 10/10 | 2755 days | |
2.47 | 2% |
| schmechf | 6/10 | 2786 days | 2.01 | 2% | |
| matta | 2/10 | 2786 days | 1.82 | 2% | |
| Lefty | 10/10 | 2786 days | 2.43 | 2% | |
| estatemanager1 | 10/10 | 2817 days | 2.38 | 2% | |
| Debby | 10/10 | 2908 days | 2.24 | 2% | |
| Nong | 10/10 | 2908 days | 2.24 | 2% | |
| Karin & Bastiaan | 6/10 | 3056 days | |
1.67 | 2% |
| Dogoneit | 9/10 | 3061 days | 2.01 | 2% | |
| Markus | 6/10 | 3064 days | |
1.66 | 2% |
| Adi Leheucel | 9/10 | 3073 days | |
1.99 | 2% |
| Marian | 9/10 | 3078 days | |
1.98 | 2% |
| Amanda Neall | 9/10 | 3084 days | |
1.97 | 2% |
| Emma Ducat | 10/10 | 3092 days | 1.96 | 2% | |
| Mirka Tinterova | 8/10 | 3094 days | |
1.86 | 2% |
| Mark | 7/10 | 3099 days | |
1.77 | 2% |
| Frank Lehe | 6/10 | 3105 days | |
1.61 | 2% |
| Arne Kiesbye | 7/10 | 3106 days | |
1.76 | 2% |
| Canille Lechat | 7/10 | 3109 days | |
1.76 | 2% |
| Daniela Seibel | 10/10 | 3112 days | |
1.93 | 2% |
| Jean-Paul Le Clair | 8/10 | 3114 days | |
1.83 | 2% |
| Ashleigh Buckley | 8/10 | 3120 days | |
1.82 | 2% |
| David Boyle | 7/10 | 3120 days | |
1.75 | 2% |
| JaneWiltshire | 10/10 | 3120 days | 1.92 | 2% | |
| OhWhatAFamily | 10/10 | 3120 days | 1.92 | 2% | |
| TheBigLebowski | 10/10 | 3151 days | 1.87 | 2% | |
| HoBerg | 1/10 | 3182 days | 1.33 | 1% | |
| JudyandAndre | 10/10 | 3182 days | 1.82 | 2% | |
| Antoine Del | 8/10 | 3447 days | |
1.35 | 1% |
| S Millet | 6/10 | 3463 days | |
1.16 | 1% |
| Gail Mckinstry | 8/10 | 3463 days | |
1.33 | 1% |
| Jan Kuenzel | 8/10 | 3463 days | |
1.33 | 1% |
| Hans de Rijk | 8/10 | 3467 days | |
1.32 | 1% |
| Johan | 8/10 | 3467 days | |
1.32 | 1% |
| Sue | 9/10 | 3470 days | |
1.39 | 1% |
| Mark Marg | 8/10 | 3484 days | |
1.3 | 1% |
| sanneb1 | 8/10 | 3532 days | |
1.23 | 1% |
| jameswhite | 8/10 | 3539 days | |
1.22 | 1% |
| lund | 2/10 | 3547 days | 0.95 | 1% | |
| Bas van Schagen | 7/10 | 3554 days | |
1.14 | 1% |
| Chris Leach | 7/10 | 3554 days | |
1.14 | 1% |
| Jenny Davies | 8/10 | 3557 days | |
1.19 | 1% |
| Kitty | 9/10 | 3808 days | |
0.87 | 1% |
| CornelissenS | 9/10 | 3808 days | |
0.87 | 1% |
| Wouter Muller | 7/10 | 3815 days | |
0.78 | 1% |
| DavidMurray | 7/10 | 3825 days | |
0.77 | 1% |
| Wilco | 7/10 | 3854 days | |
0.73 | 1% |
| Oliver | 7/10 | 3856 days | |
0.73 | 1% |
| Filippo | 8/10 | 3860 days | |
0.75 | 1% |
| Sofie | 9/10 | 3909 days | |
0.72 | 1% |
| Benjamin Throk | 9/10 | 4170 days | |
0.32 | 0% |
| Bauer | 10/10 | 4189 days | |
0.29 | 0% |
| Walker | 7/10 | 4239 days | |
0.2 | 0% |
| Wouter Ewalts | 7/10 | 4273 days | |
0.15 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.24% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.
The Rental Car Village experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Rental Car Village experience has been adjusted for 112 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 109 | -2.18% |
| 110 | -2.20% |
| 111 | -2.22% |
| 112 | -2.24% |
| 113 | -2.26% |
| 114 | -2.28% |
| 115 | -2.30% |
| … | … |
Final Ranking Score
78%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.