Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rental Car Village

Valid Reviews

128 Valid Reviews

The Rental Car Village experience has a total of 134 reviews. There are 128 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 128 valid reviews:

Rating Count Percentage
10/10 28
22%
9/10 23
18%
8/10 35
27%
7/10 20
16%
6/10 11
9%
5/10 4
3%
4/10 2
2%
3/10 0
0%
2/10 2
2%
1/10 3
2%

78.75% Average

The raw data average (mean) for all the Rental Car Village valid reviews is 78.75% and is based on 128 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

87 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 128 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 87 face-to-face reviews:

Rating Count Percentage
10/10 10
11%
9/10 17
20%
8/10 30
34%
7/10 20
23%
6/10 9
10%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

79.54% Average

The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.43%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Nurit Klinghoffer 5/10 228 days 74.33 81%
Tomas Muller 9/10 228 days 91.76 100%
Beth 9/10 257 days 89.53 98%
Sivan Redel 9/10 348 days 80.81 88%
KIHYUN YOU 10/10 652 days 36.1 39%
Violet 8/10 652 days 34.29 37%
Tim Struessmann 8/10 958 days true 7.58 8%
Gloria 10/10 958 days 7.97 9%
Liah Sun 10/10 958 days 7.97 9%
Rick Andres 10/10 958 days 7.97 9%
Monica Francia 10/10 1000 days true 6.43 7%
Lori Nicole Brackbill 10/10 1017 days 5.96 6%
Pim Vermerris 8/10 1017 days 5.67 6%
Christian Schaefer 8/10 1017 days 5.67 6%
May 10/10 1061 days true 5.18 6%
Kat 8/10 1061 days true 4.92 5%
Claudia Klinge 10/10 1088 days true 5.01 5%
Heidi Newnham 10/10 1292 days 4.66 5%
Chantal Compagner 7/10 1297 days true 4.24 5%
Bas Marinus 8/10 1308 days true 4.4 5%
Michael Busching 10/10 1312 days true 4.63 5%
Carsten Purschke 6/10 1323 days 3.83 4%
Chris Hamnett 9/10 1323 days 4.61 5%
ANDREY ABLAMUNETS 5/10 1324 days 3.73 4%
Esther Deloure 5/10 1324 days 3.73 4%
Aaron Stalley 6/10 1332 days true 3.81 4%
THOMAS TARTARY 8/10 1353 days 4.33 5%
Ives van Neck 10/10 1353 days 4.56 5%
Leanna Wyer 9/10 1360 days true 4.55 5%
Elisabeth Grabner 8/10 1371 days true 4.3 5%
Stefanie Giese 8/10 1373 days 4.3 5%
Lena Seelert 4/10 1384 days 3.56 4%
Eline Meijer 9/10 1396 days true 4.48 5%
Julia Martin 8/10 1400 days true 4.25 5%
Anika and Mike 8/10 1411 days true 4.24 5%
Howard Lockhart 9/10 1444 days 4.4 5%
Charles Aubry 8/10 1712 days true 3.75 4%
Martin Kroek 9/10 1724 days true 3.92 4%
Raita 9/10 1781 days true 3.83 4%
Polly Rider 8/10 1784 days true 3.63 4%
Simon Mehlmann 8/10 2032 days true 3.23 4%
Carolin Siegert 8/10 2032 days true 3.23 4%
Christopher Buch Madsen 7/10 2050 days true 3.06 3%
Nina Helmling 10/10 2053 days true 3.36 4%
Anna Sternberg 9/10 2056 days true 3.35 4%
Mara 7/10 2057 days true 3.05 3%
Janne Hansen 10/10 2063 days true 3.34 4%
Dana 9/10 2073 days true 3.33 4%
Lena Jensen 8/10 2090 days true 3.13 3%
Aude Moulin 6/10 2096 days true 2.73 3%
Ludvig Fagerstrom 8/10 2102 days true 3.11 3%
Johanna Bak 7/10 2102 days true 2.98 3%
Fabian Lee 7/10 2113 days true 2.96 3%
Bertrand Gilles 6/10 2402 days true 2.29 2%
Supiot Zudovic 9/10 2402 days true 2.76 3%
Lisa 8/10 2404 days true 2.62 3%
Rampon 9/10 2407 days true 2.75 3%
Debiesse 7/10 2408 days true 2.5 3%
Mo Downes 5/10 2434 days true 2.19 2%
Markus Braun 10/10 2479 days 2.63 3%
Bene 9/10 2496 days true 2.6 3%
Aurelie Morin 8/10 2501 days true 2.46 3%
Andreas and Christine and Nora Busch 7/10 2509 days true 2.35 3%
Simon_J 10/10 2510 days 2.58 3%
jooj 1/10 2510 days 1.88 2%
S B 4/10 2510 days 2.04 2%
W_Cameron 1/10 2632 days 1.73 2%
Jurgen Joyce 6/10 2777 days true 1.76 2%
J Jmal 6/10 2781 days true 1.75 2%
Nicholas Prakenhammar 7/10 2798 days true 1.9 2%
Margaret Wendell 10/10 2812 days true 2.06 2%
Johan 8/10 2812 days true 1.96 2%
Roberto Hallblom 8/10 2812 days true 1.96 2%
Therese 8/10 2812 days true 1.96 2%
Mesa Anderson 10/10 2814 days true 2.06 2%
schmechf 6/10 2845 days 1.66 2%
matta 2/10 2845 days 1.5 2%
Lefty 10/10 2845 days 2.0 2%
estatemanager1 10/10 2876 days 1.95 2%
Debby 10/10 2967 days 1.79 2%
Nong 10/10 2967 days 1.79 2%
Karin & Bastiaan 6/10 3115 days true 1.28 1%
Dogoneit 9/10 3120 days 1.53 2%
Markus 6/10 3123 days true 1.27 1%
Adi Leheucel 9/10 3132 days true 1.51 2%
Marian 9/10 3137 days true 1.5 2%
Amanda Neall 9/10 3143 days true 1.49 2%
Emma Ducat 10/10 3151 days 1.48 2%
Mirka Tinterova 8/10 3153 days true 1.4 2%
Mark 7/10 3158 days true 1.34 1%
Frank Lehe 6/10 3164 days true 1.21 1%
Arne Kiesbye 7/10 3165 days true 1.32 1%
Canille Lechat 7/10 3168 days true 1.32 1%
Daniela Seibel 10/10 3171 days true 1.45 2%
Jean-Paul Le Clair 8/10 3173 days true 1.37 1%
Ashleigh Buckley 8/10 3179 days true 1.36 1%
David Boyle 7/10 3179 days true 1.3 1%
JaneWiltshire 10/10 3179 days 1.43 2%
OhWhatAFamily 10/10 3179 days 1.43 2%
TheBigLebowski 10/10 3210 days 1.38 2%
HoBerg 1/10 3241 days 0.97 1%
JudyandAndre 10/10 3241 days 1.33 1%
Antoine Del 8/10 3506 days true 0.83 1%
S Millet 6/10 3522 days true 0.7 1%
Gail Mckinstry 8/10 3522 days true 0.8 1%
Jan Kuenzel 8/10 3522 days true 0.8 1%
Hans de Rijk 8/10 3526 days true 0.8 1%
Johan 8/10 3526 days true 0.8 1%
Sue 9/10 3529 days true 0.83 1%
Mark Marg 8/10 3543 days true 0.77 1%
sanneb1 8/10 3591 days true 0.69 1%
jameswhite 8/10 3598 days true 0.68 1%
lund 2/10 3606 days 0.53 1%
Bas van Schagen 7/10 3613 days true 0.63 1%
Chris Leach 7/10 3613 days true 0.63 1%
Jenny Davies 8/10 3616 days true 0.65 1%
Kitty 9/10 3867 days true 0.25 0%
CornelissenS 9/10 3867 days true 0.25 0%
Wouter Muller 7/10 3873 days true 0.22 0%
DavidMurray 7/10 3884 days true 0.2 0%
Wilco 7/10 3912 days true 0.16 0%
Oliver 7/10 3914 days true 0.16 0%
Filippo 8/10 3918 days true 0.16 0%
Sofie 9/10 3967 days true 0.08 0%
Benjamin Throk 9/10 4229 days true 0.0 0%
Bauer 10/10 4248 days true 0.0 0%
Walker 7/10 4298 days true 0.0 0%
Wouter Ewalts 7/10 4332 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.40% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.

The Rental Car Village experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Rental Car Village experience has been adjusted for 170 days. Adjustments are according to the following table.

Days Adjustment
167 -3.34%
168 -3.36%
169 -3.38%
170 -3.40%
171 -3.42%
172 -3.44%
173 -3.46%

Final Ranking Score

76%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.