Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rental Car Village
Valid Reviews
128 Valid Reviews
The Rental Car Village experience has a total of 134 reviews. There are 128 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 128 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 28 |
|
22% |
| 9/10 | 23 |
|
18% |
| 8/10 | 35 |
|
27% |
| 7/10 | 20 |
|
16% |
| 6/10 | 11 |
|
9% |
| 5/10 | 4 |
|
3% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 2 |
|
2% |
| 1/10 | 3 |
|
2% |
78.75% Average
The raw data average (mean) for all the Rental Car Village valid reviews is 78.75% and is based on 128 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
87 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 128 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 87 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
11% |
| 9/10 | 17 |
|
20% |
| 8/10 | 30 |
|
34% |
| 7/10 | 20 |
|
23% |
| 6/10 | 9 |
|
10% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
79.54% Average
The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.43%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Nurit Klinghoffer | 5/10 | 228 days | 74.33 | 81% | |
| Tomas Muller | 9/10 | 228 days | 91.76 | 100% | |
| Beth | 9/10 | 257 days | 89.53 | 98% | |
| Sivan Redel | 9/10 | 348 days | 80.81 | 88% | |
| KIHYUN YOU | 10/10 | 652 days | 36.1 | 39% | |
| Violet | 8/10 | 652 days | 34.29 | 37% | |
| Tim Struessmann | 8/10 | 958 days |  |
7.58 | 8% |
| Gloria | 10/10 | 958 days | 7.97 | 9% | |
| Liah Sun | 10/10 | 958 days | 7.97 | 9% | |
| Rick Andres | 10/10 | 958 days | 7.97 | 9% | |
| Monica Francia | 10/10 | 1000 days | |
6.43 | 7% |
| Lori Nicole Brackbill | 10/10 | 1017 days | 5.96 | 6% | |
| Pim Vermerris | 8/10 | 1017 days | 5.67 | 6% | |
| Christian Schaefer | 8/10 | 1017 days | 5.67 | 6% | |
| May | 10/10 | 1061 days | |
5.18 | 6% |
| Kat | 8/10 | 1061 days | |
4.92 | 5% |
| Claudia Klinge | 10/10 | 1088 days | |
5.01 | 5% |
| Heidi Newnham | 10/10 | 1292 days | 4.66 | 5% | |
| Chantal Compagner | 7/10 | 1297 days | |
4.24 | 5% |
| Bas Marinus | 8/10 | 1308 days | |
4.4 | 5% |
| Michael Busching | 10/10 | 1312 days | |
4.63 | 5% |
| Carsten Purschke | 6/10 | 1323 days | 3.83 | 4% | |
| Chris Hamnett | 9/10 | 1323 days | 4.61 | 5% | |
| ANDREY ABLAMUNETS | 5/10 | 1324 days | 3.73 | 4% | |
| Esther Deloure | 5/10 | 1324 days | 3.73 | 4% | |
| Aaron Stalley | 6/10 | 1332 days | |
3.81 | 4% |
| THOMAS TARTARY | 8/10 | 1353 days | 4.33 | 5% | |
| Ives van Neck | 10/10 | 1353 days | 4.56 | 5% | |
| Leanna Wyer | 9/10 | 1360 days | |
4.55 | 5% |
| Elisabeth Grabner | 8/10 | 1371 days | |
4.3 | 5% |
| Stefanie Giese | 8/10 | 1373 days | 4.3 | 5% | |
| Lena Seelert | 4/10 | 1384 days | 3.56 | 4% | |
| Eline Meijer | 9/10 | 1396 days | |
4.48 | 5% |
| Julia Martin | 8/10 | 1400 days | |
4.25 | 5% |
| Anika and Mike | 8/10 | 1411 days | |
4.24 | 5% |
| Howard Lockhart | 9/10 | 1444 days | 4.4 | 5% | |
| Charles Aubry | 8/10 | 1712 days | |
3.75 | 4% |
| Martin Kroek | 9/10 | 1724 days | |
3.92 | 4% |
| Raita | 9/10 | 1781 days | |
3.83 | 4% |
| Polly Rider | 8/10 | 1784 days | |
3.63 | 4% |
| Simon Mehlmann | 8/10 | 2032 days | |
3.23 | 4% |
| Carolin Siegert | 8/10 | 2032 days | |
3.23 | 4% |
| Christopher Buch Madsen | 7/10 | 2050 days | |
3.06 | 3% |
| Nina Helmling | 10/10 | 2053 days | |
3.36 | 4% |
| Anna Sternberg | 9/10 | 2056 days | |
3.35 | 4% |
| Mara | 7/10 | 2057 days | |
3.05 | 3% |
| Janne Hansen | 10/10 | 2063 days | |
3.34 | 4% |
| Dana | 9/10 | 2073 days | |
3.33 | 4% |
| Lena Jensen | 8/10 | 2090 days | |
3.13 | 3% |
| Aude Moulin | 6/10 | 2096 days | |
2.73 | 3% |
| Ludvig Fagerstrom | 8/10 | 2102 days | |
3.11 | 3% |
| Johanna Bak | 7/10 | 2102 days | |
2.98 | 3% |
| Fabian Lee | 7/10 | 2113 days | |
2.96 | 3% |
| Bertrand Gilles | 6/10 | 2402 days | |
2.29 | 2% |
| Supiot Zudovic | 9/10 | 2402 days | |
2.76 | 3% |
| Lisa | 8/10 | 2404 days | |
2.62 | 3% |
| Rampon | 9/10 | 2407 days | |
2.75 | 3% |
| Debiesse | 7/10 | 2408 days | |
2.5 | 3% |
| Mo Downes | 5/10 | 2434 days | |
2.19 | 2% |
| Markus Braun | 10/10 | 2479 days | 2.63 | 3% | |
| Bene | 9/10 | 2496 days | |
2.6 | 3% |
| Aurelie Morin | 8/10 | 2501 days | |
2.46 | 3% |
| Andreas and Christine and Nora Busch | 7/10 | 2509 days | |
2.35 | 3% |
| Simon_J | 10/10 | 2510 days | 2.58 | 3% | |
| jooj | 1/10 | 2510 days | 1.88 | 2% | |
| S B | 4/10 | 2510 days | 2.04 | 2% | |
| W_Cameron | 1/10 | 2632 days | 1.73 | 2% | |
| Jurgen Joyce | 6/10 | 2777 days | |
1.76 | 2% |
| J Jmal | 6/10 | 2781 days | |
1.75 | 2% |
| Nicholas Prakenhammar | 7/10 | 2798 days | |
1.9 | 2% |
| Margaret Wendell | 10/10 | 2812 days | |
2.06 | 2% |
| Johan | 8/10 | 2812 days | |
1.96 | 2% |
| Roberto Hallblom | 8/10 | 2812 days | |
1.96 | 2% |
| Therese | 8/10 | 2812 days | |
1.96 | 2% |
| Mesa Anderson | 10/10 | 2814 days | |
2.06 | 2% |
| schmechf | 6/10 | 2845 days | 1.66 | 2% | |
| matta | 2/10 | 2845 days | 1.5 | 2% | |
| Lefty | 10/10 | 2845 days | 2.0 | 2% | |
| estatemanager1 | 10/10 | 2876 days | 1.95 | 2% | |
| Debby | 10/10 | 2967 days | 1.79 | 2% | |
| Nong | 10/10 | 2967 days | 1.79 | 2% | |
| Karin & Bastiaan | 6/10 | 3115 days | |
1.28 | 1% |
| Dogoneit | 9/10 | 3120 days | 1.53 | 2% | |
| Markus | 6/10 | 3123 days | |
1.27 | 1% |
| Adi Leheucel | 9/10 | 3132 days | |
1.51 | 2% |
| Marian | 9/10 | 3137 days | |
1.5 | 2% |
| Amanda Neall | 9/10 | 3143 days | |
1.49 | 2% |
| Emma Ducat | 10/10 | 3151 days | 1.48 | 2% | |
| Mirka Tinterova | 8/10 | 3153 days | |
1.4 | 2% |
| Mark | 7/10 | 3158 days | |
1.34 | 1% |
| Frank Lehe | 6/10 | 3164 days | |
1.21 | 1% |
| Arne Kiesbye | 7/10 | 3165 days | |
1.32 | 1% |
| Canille Lechat | 7/10 | 3168 days | |
1.32 | 1% |
| Daniela Seibel | 10/10 | 3171 days | |
1.45 | 2% |
| Jean-Paul Le Clair | 8/10 | 3173 days | |
1.37 | 1% |
| Ashleigh Buckley | 8/10 | 3179 days | |
1.36 | 1% |
| David Boyle | 7/10 | 3179 days | |
1.3 | 1% |
| JaneWiltshire | 10/10 | 3179 days | 1.43 | 2% | |
| OhWhatAFamily | 10/10 | 3179 days | 1.43 | 2% | |
| TheBigLebowski | 10/10 | 3210 days | 1.38 | 2% | |
| HoBerg | 1/10 | 3241 days | 0.97 | 1% | |
| JudyandAndre | 10/10 | 3241 days | 1.33 | 1% | |
| Antoine Del | 8/10 | 3506 days | |
0.83 | 1% |
| S Millet | 6/10 | 3522 days | |
0.7 | 1% |
| Gail Mckinstry | 8/10 | 3522 days | |
0.8 | 1% |
| Jan Kuenzel | 8/10 | 3522 days | |
0.8 | 1% |
| Hans de Rijk | 8/10 | 3526 days | |
0.8 | 1% |
| Johan | 8/10 | 3526 days | |
0.8 | 1% |
| Sue | 9/10 | 3529 days | |
0.83 | 1% |
| Mark Marg | 8/10 | 3543 days | |
0.77 | 1% |
| sanneb1 | 8/10 | 3591 days | |
0.69 | 1% |
| jameswhite | 8/10 | 3598 days | |
0.68 | 1% |
| lund | 2/10 | 3606 days | 0.53 | 1% | |
| Bas van Schagen | 7/10 | 3613 days | |
0.63 | 1% |
| Chris Leach | 7/10 | 3613 days | |
0.63 | 1% |
| Jenny Davies | 8/10 | 3616 days | |
0.65 | 1% |
| Kitty | 9/10 | 3867 days | |
0.25 | 0% |
| CornelissenS | 9/10 | 3867 days | |
0.25 | 0% |
| Wouter Muller | 7/10 | 3873 days | |
0.22 | 0% |
| DavidMurray | 7/10 | 3884 days | |
0.2 | 0% |
| Wilco | 7/10 | 3912 days | |
0.16 | 0% |
| Oliver | 7/10 | 3914 days | |
0.16 | 0% |
| Filippo | 8/10 | 3918 days | |
0.16 | 0% |
| Sofie | 9/10 | 3967 days | |
0.08 | 0% |
| Benjamin Throk | 9/10 | 4229 days | |
0.0 | 0% |
| Bauer | 10/10 | 4248 days | |
0.0 | 0% |
| Walker | 7/10 | 4298 days | |
0.0 | 0% |
| Wouter Ewalts | 7/10 | 4332 days | |
0.0 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.40% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.
The Rental Car Village experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Rental Car Village experience has been adjusted for 170 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 167 | -3.34% |
| 168 | -3.36% |
| 169 | -3.38% |
| 170 | -3.40% |
| 171 | -3.42% |
| 172 | -3.44% |
| 173 | -3.46% |
| … | … |
Final Ranking Score
76%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.