Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rental Car Village

Valid Reviews

133 Valid Reviews

The Rental Car Village experience has a total of 139 reviews. There are 133 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 133 valid reviews:

Rating Count Percentage
10/10 30
23%
9/10 24
18%
8/10 35
26%
7/10 21
16%
6/10 11
8%
5/10 4
3%
4/10 2
2%
3/10 1
1%
2/10 2
2%
1/10 3
2%

78.72% Average

The raw data average (mean) for all the Rental Car Village valid reviews is 78.72% and is based on 133 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

87 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 133 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 87 face-to-face reviews:

Rating Count Percentage
10/10 10
11%
9/10 17
20%
8/10 30
34%
7/10 20
23%
6/10 9
10%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

79.54% Average

The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

81.34%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Harshal Patil 10/10 59 days 99.45 100%
Glendha Kreutzer 10/10 59 days 99.45 100%
Pamela Johnson 9/10 59 days 99.45 100%
Arturo Yague 7/10 59 days 90.5 91%
Jordi Marin 3/10 59 days 76.58 77%
Nurit Klinghoffer 5/10 365 days 63.9 64%
Tomas Muller 9/10 365 days 78.89 79%
Beth 9/10 393 days 75.53 76%
Sivan Redel 9/10 485 days 62.73 63%
KIHYUN YOU 10/10 789 days 19.84 20%
Violet 8/10 789 days 18.85 19%
Tim Struessmann 8/10 1094 days true 4.75 5%
Gloria 10/10 1095 days 5.0 5%
Liah Sun 10/10 1095 days 5.0 5%
Rick Andres 10/10 1095 days 5.0 5%
Monica Francia 10/10 1136 days true 4.92 5%
Lori Nicole Brackbill 10/10 1154 days 4.88 5%
Pim Vermerris 8/10 1154 days 4.64 5%
Christian Schaefer 8/10 1154 days 4.64 5%
May 10/10 1197 days true 4.8 5%
Kat 8/10 1197 days true 4.56 5%
Claudia Klinge 10/10 1224 days true 4.75 5%
Heidi Newnham 10/10 1429 days 4.35 4%
Chantal Compagner 7/10 1433 days true 3.95 4%
Bas Marinus 8/10 1444 days true 4.1 4%
Michael Busching 10/10 1448 days true 4.31 4%
Carsten Purschke 6/10 1460 days 3.56 4%
Chris Hamnett 9/10 1460 days 4.29 4%
ANDREY ABLAMUNETS 5/10 1460 days 3.47 3%
Esther Deloure 5/10 1460 days 3.47 3%
Aaron Stalley 6/10 1468 days true 3.54 4%
THOMAS TARTARY 8/10 1489 days 4.02 4%
Ives van Neck 10/10 1489 days 4.23 4%
Leanna Wyer 9/10 1496 days true 4.22 4%
Elisabeth Grabner 8/10 1507 days true 3.98 4%
Stefanie Giese 8/10 1509 days 3.98 4%
Lena Seelert 4/10 1520 days 3.29 3%
Eline Meijer 9/10 1532 days true 4.14 4%
Julia Martin 8/10 1536 days true 3.93 4%
Anika and Mike 8/10 1547 days true 3.91 4%
Howard Lockhart 9/10 1581 days 4.05 4%
Charles Aubry 8/10 1848 days true 3.35 3%
Martin Kroek 9/10 1860 days true 3.5 4%
Raita 9/10 1917 days true 3.39 3%
Polly Rider 8/10 1920 days true 3.22 3%
Simon Mehlmann 8/10 2168 days true 2.76 3%
Carolin Siegert 8/10 2168 days true 2.76 3%
Christopher Buch Madsen 7/10 2186 days true 2.61 3%
Nina Helmling 10/10 2189 days true 2.86 3%
Anna Sternberg 9/10 2192 days true 2.85 3%
Mara 7/10 2193 days true 2.59 3%
Janne Hansen 10/10 2199 days true 2.84 3%
Dana 9/10 2209 days true 2.82 3%
Lena Jensen 8/10 2226 days true 2.65 3%
Aude Moulin 6/10 2232 days true 2.3 2%
Ludvig Fagerstrom 8/10 2238 days true 2.63 3%
Johanna Bak 7/10 2238 days true 2.51 3%
Fabian Lee 7/10 2249 days true 2.49 3%
Bertrand Gilles 6/10 2538 days true 1.81 2%
Supiot Zudovic 9/10 2538 days true 2.18 2%
Lisa 8/10 2540 days true 2.06 2%
Rampon 9/10 2543 days true 2.17 2%
Debiesse 7/10 2544 days true 1.97 2%
Mo Downes 5/10 2570 days true 1.71 2%
Markus Braun 10/10 2615 days 2.03 2%
Bene 9/10 2632 days true 1.99 2%
Aurelie Morin 8/10 2637 days true 1.88 2%
Andreas and Christine and Nora Busch 7/10 2645 days true 1.79 2%
Simon_J 10/10 2646 days 1.96 2%
jooj 1/10 2646 days 1.43 1%
S B 4/10 2646 days 1.55 2%
W_Cameron 1/10 2768 days 1.26 1%
Jurgen Joyce 6/10 2913 days true 1.2 1%
J Jmal 6/10 2917 days true 1.19 1%
Nicholas Prakenhammar 7/10 2934 days true 1.28 1%
Margaret Wendell 10/10 2948 days true 1.37 1%
Johan 8/10 2948 days true 1.31 1%
Roberto Hallblom 8/10 2948 days true 1.31 1%
Therese 8/10 2948 days true 1.31 1%
Mesa Anderson 10/10 2950 days true 1.37 1%
schmechf 6/10 2981 days 1.09 1%
matta 2/10 2981 days 0.98 1%
Lefty 10/10 2981 days 1.31 1%
estatemanager1 10/10 3012 days 1.25 1%
Debby 10/10 3103 days 1.07 1%
Nong 10/10 3103 days 1.07 1%
Karin & Bastiaan 6/10 3251 days true 0.65 1%
Dogoneit 9/10 3256 days 0.77 1%
Markus 6/10 3259 days true 0.64 1%
Adi Leheucel 9/10 3268 days true 0.75 1%
Marian 9/10 3273 days true 0.74 1%
Amanda Neall 9/10 3279 days true 0.73 1%
Emma Ducat 10/10 3287 days 0.71 1%
Mirka Tinterova 8/10 3289 days true 0.67 1%
Mark 7/10 3294 days true 0.63 1%
Frank Lehe 6/10 3300 days true 0.57 1%
Arne Kiesbye 7/10 3301 days true 0.62 1%
Canille Lechat 7/10 3304 days true 0.62 1%
Daniela Seibel 10/10 3307 days true 0.67 1%
Jean-Paul Le Clair 8/10 3309 days true 0.63 1%
Ashleigh Buckley 8/10 3315 days true 0.62 1%
David Boyle 7/10 3315 days true 0.6 1%
JaneWiltshire 10/10 3315 days 0.66 1%
OhWhatAFamily 10/10 3315 days 0.66 1%
TheBigLebowski 10/10 3346 days 0.59 1%
HoBerg 1/10 3377 days 0.39 0%
JudyandAndre 10/10 3377 days 0.53 1%
Antoine Del 8/10 3642 days true 0.01 0%
S Millet 6/10 3658 days true 0.0 0%
Gail Mckinstry 8/10 3658 days true 0.0 0%
Jan Kuenzel 8/10 3658 days true 0.0 0%
Hans de Rijk 8/10 3662 days true 0.0 0%
Johan 8/10 3662 days true 0.0 0%
Sue 9/10 3665 days true 0.0 0%
Mark Marg 8/10 3679 days true 0.0 0%
sanneb1 8/10 3727 days true 0.0 0%
jameswhite 8/10 3734 days true 0.0 0%
lund 2/10 3742 days 0.0 0%
Bas van Schagen 7/10 3749 days true 0.0 0%
Chris Leach 7/10 3749 days true 0.0 0%
Jenny Davies 8/10 3752 days true 0.0 0%
Kitty 9/10 4003 days true 0.0 0%
CornelissenS 9/10 4003 days true 0.0 0%
Wouter Muller 7/10 4010 days true 0.0 0%
DavidMurray 7/10 4020 days true 0.0 0%
Wilco 7/10 4048 days true 0.0 0%
Oliver 7/10 4051 days true 0.0 0%
Filippo 8/10 4054 days true 0.0 0%
Sofie 9/10 4103 days true 0.0 0%
Benjamin Throk 9/10 4365 days true 0.0 0%
Bauer 10/10 4384 days true 0.0 0%
Walker 7/10 4434 days true 0.0 0%
Wouter Ewalts 7/10 4468 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.59% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.

The Rental Car Village experience has 5 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Rental Car Village experience has been adjusted for 21 days. Adjustments are according to the following table.

Days Adjustment
18 -0.36%
19 -0.38%
20 -0.40%
21 -0.42%
22 -0.44%
23 -0.46%
24 -0.48%

Final Ranking Score

81%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.