Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rental Car Village

Valid Reviews

134 Valid Reviews

The Rental Car Village experience has a total of 140 reviews. There are 134 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 134 valid reviews:

Rating Count Percentage
10/10 30
22%
9/10 24
18%
8/10 35
26%
7/10 21
16%
6/10 12
9%
5/10 4
3%
4/10 2
1%
3/10 1
1%
2/10 2
1%
1/10 3
2%

78.58% Average

The raw data average (mean) for all the Rental Car Village valid reviews is 78.58% and is based on 134 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

87 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 134 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 87 face-to-face reviews:

Rating Count Percentage
10/10 10
11%
9/10 17
20%
8/10 30
34%
7/10 20
23%
6/10 9
10%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

79.54% Average

The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

80.34%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Nina Golnar 6/10 723 days 95%
Harshal Patil 10/10 754 days 100%
Glendha Kreutzer 10/10 754 days 100%
Pamela Johnson 9/10 754 days 100%
Arturo Yague 7/10 754 days 91%
Jordi Marin 3/10 754 days 77%
Nurit Klinghoffer 5/10 1060 days 18%
Tomas Muller 9/10 1060 days 22%
Beth 9/10 1088 days 21%
Sivan Redel 9/10 1180 days 21%
KIHYUN YOU 10/10 1484 days 18%
Violet 8/10 1484 days 17%
Tim Struessmann 8/10 1789 days 15%
Gloria 10/10 1790 days 16%
Liah Sun 10/10 1790 days 16%
Rick Andres 10/10 1790 days 16%
Monica Francia 10/10 1831 days 15%
Lori Nicole Brackbill 10/10 1849 days 15%
Pim Vermerris 8/10 1849 days 14%
Christian Schaefer 8/10 1849 days 14%
May 10/10 1892 days 15%
Kat 8/10 1892 days 14%
Claudia Klinge 10/10 1919 days 14%
Heidi Newnham 10/10 2124 days 13%
Chantal Compagner 7/10 2128 days 12%
Bas Marinus 8/10 2139 days 12%
Michael Busching 10/10 2143 days 13%
Carsten Purschke 6/10 2155 days 10%
Chris Hamnett 9/10 2155 days 12%
ANDREY ABLAMUNETS 5/10 2155 days 10%
Esther Deloure 5/10 2155 days 10%
Aaron Stalley 6/10 2163 days 10%
THOMAS TARTARY 8/10 2184 days 12%
Ives van Neck 10/10 2184 days 12%
Leanna Wyer 9/10 2191 days 12%
Elisabeth Grabner 8/10 2202 days 11%
Stefanie Giese 8/10 2204 days 11%
Lena Seelert 4/10 2215 days 9%
Eline Meijer 9/10 2227 days 12%
Julia Martin 8/10 2231 days 11%
Anika and Mike 8/10 2242 days 11%
Howard Lockhart 9/10 2276 days 11%
Charles Aubry 8/10 2543 days 9%
Martin Kroek 9/10 2555 days 9%
Raita 9/10 2612 days 9%
Polly Rider 8/10 2615 days 8%
Simon Mehlmann 8/10 2863 days 6%
Carolin Siegert 8/10 2863 days 6%
Christopher Buch Madsen 7/10 2881 days 6%
Nina Helmling 10/10 2884 days 6%
Anna Sternberg 9/10 2887 days 6%
Mara 7/10 2888 days 6%
Janne Hansen 10/10 2894 days 6%
Dana 9/10 2904 days 6%
Lena Jensen 8/10 2921 days 6%
Aude Moulin 6/10 2927 days 5%
Ludvig Fagerstrom 8/10 2933 days 6%
Johanna Bak 7/10 2933 days 5%
Fabian Lee 7/10 2944 days 5%
Bertrand Gilles 6/10 3233 days 3%
Supiot Zudovic 9/10 3233 days 3%
Lisa 8/10 3235 days 3%
Rampon 9/10 3238 days 3%
Debiesse 7/10 3239 days 3%
Mo Downes 5/10 3265 days 3%
Markus Braun 10/10 3310 days 3%
Bene 9/10 3327 days 3%
Aurelie Morin 8/10 3332 days 2%
Andreas and Christine and Nora Busch 7/10 3340 days 2%
Simon_J 10/10 3341 days 3%
jooj 1/10 3341 days 2%
S B 4/10 3341 days 2%
W_Cameron 1/10 3463 days 1%
Jurgen Joyce 6/10 3608 days 0%
J Jmal 6/10 3612 days 0%
Nicholas Prakenhammar 7/10 3629 days 0%
Margaret Wendell 10/10 3643 days 0%
Johan 8/10 3643 days 0%
Roberto Hallblom 8/10 3643 days 0%
Therese 8/10 3643 days 0%
Mesa Anderson 10/10 3645 days 0%
schmechf 6/10 3676 days 4%
matta 2/10 3676 days 3%
Lefty 10/10 3676 days 4%
estatemanager1 10/10 3707 days 4%
Debby 10/10 3798 days 4%
Nong 10/10 3798 days 4%
Karin & Bastiaan 6/10 3946 days 4%
Dogoneit 9/10 3951 days 4%
Markus 6/10 3954 days 4%
Adi Leheucel 9/10 3963 days 4%
Marian 9/10 3968 days 4%
Amanda Neall 9/10 3974 days 4%
Emma Ducat 10/10 3982 days 4%
Mirka Tinterova 8/10 3984 days 4%
Mark 7/10 3989 days 4%
Frank Lehe 6/10 3995 days 4%
Arne Kiesbye 7/10 3996 days 4%
Canille Lechat 7/10 3999 days 4%
Daniela Seibel 10/10 4002 days 4%
Jean-Paul Le Clair 8/10 4004 days 4%
Ashleigh Buckley 8/10 4010 days 4%
David Boyle 7/10 4010 days 4%
JaneWiltshire 10/10 4010 days 4%
OhWhatAFamily 10/10 4010 days 4%
TheBigLebowski 10/10 4041 days 4%
HoBerg 1/10 4072 days 3%
JudyandAndre 10/10 4072 days 4%
Antoine Del 8/10 4337 days 4%
S Millet 6/10 4353 days 4%
Gail Mckinstry 8/10 4353 days 4%
Jan Kuenzel 8/10 4353 days 4%
Hans de Rijk 8/10 4357 days 4%
Johan 8/10 4357 days 4%
Sue 9/10 4360 days 4%
Mark Marg 8/10 4374 days 4%
sanneb1 8/10 4422 days 4%
jameswhite 8/10 4429 days 4%
lund 2/10 4437 days 3%
Bas van Schagen 7/10 4444 days 4%
Chris Leach 7/10 4444 days 4%
Jenny Davies 8/10 4447 days 4%
Kitty 9/10 4698 days 4%
CornelissenS 9/10 4698 days 4%
Wouter Muller 7/10 4704 days 4%
DavidMurray 7/10 4715 days 4%
Wilco 7/10 4743 days 4%
Oliver 7/10 4745 days 4%
Filippo 8/10 4749 days 4%
Sofie 9/10 4798 days 4%
Benjamin Throk 9/10 5060 days 4%
Bauer 10/10 5079 days 4%
Walker 7/10 5129 days 4%
Wouter Ewalts 7/10 5163 days 4%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.12% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 48 days. The Rental Car Village experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Rental Car Village experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.06%
198 -4.08%
199 -4.10%
200 -4.12%
201 -4.14%
202 -4.16%
203 -4.18%

Final Ranking Score

73%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.