Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rental Car Village
Valid Reviews
128 Valid Reviews
The Rental Car Village experience has a total of 134 reviews. There are 128 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 128 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 28 |
|
22% |
| 9/10 | 23 |
|
18% |
| 8/10 | 35 |
|
27% |
| 7/10 | 20 |
|
16% |
| 6/10 | 11 |
|
9% |
| 5/10 | 4 |
|
3% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 2 |
|
2% |
| 1/10 | 3 |
|
2% |
78.75% Average
The raw data average (mean) for all the Rental Car Village valid reviews is 78.75% and is based on 128 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
87 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 128 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 87 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
11% |
| 9/10 | 17 |
|
20% |
| 8/10 | 30 |
|
34% |
| 7/10 | 20 |
|
23% |
| 6/10 | 9 |
|
10% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
79.54% Average
The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.31%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Nurit Klinghoffer | 5/10 | 289 days | 70.28 | 81% | |
| Tomas Muller | 9/10 | 289 days | 86.77 | 100% | |
| Beth | 9/10 | 318 days | 83.98 | 97% | |
| Sivan Redel | 9/10 | 409 days | 73.49 | 85% | |
| KIHYUN YOU | 10/10 | 713 days | 28.12 | 32% | |
| Violet | 8/10 | 713 days | 26.72 | 31% | |
| Tim Struessmann | 8/10 | 1019 days |  |
5.62 | 6% |
| Gloria | 10/10 | 1019 days | 5.92 | 7% | |
| Liah Sun | 10/10 | 1019 days | 5.92 | 7% | |
| Rick Andres | 10/10 | 1019 days | 5.92 | 7% | |
| Monica Francia | 10/10 | 1061 days | |
5.18 | 6% |
| Lori Nicole Brackbill | 10/10 | 1078 days | 5.05 | 6% | |
| Pim Vermerris | 8/10 | 1078 days | 4.79 | 6% | |
| Christian Schaefer | 8/10 | 1078 days | 4.79 | 6% | |
| May | 10/10 | 1122 days | |
4.95 | 6% |
| Kat | 8/10 | 1122 days | |
4.7 | 5% |
| Claudia Klinge | 10/10 | 1149 days | |
4.89 | 6% |
| Heidi Newnham | 10/10 | 1353 days | 4.5 | 5% | |
| Chantal Compagner | 7/10 | 1358 days | |
4.08 | 5% |
| Bas Marinus | 8/10 | 1369 days | |
4.24 | 5% |
| Michael Busching | 10/10 | 1373 days | |
4.46 | 5% |
| Carsten Purschke | 6/10 | 1384 days | 3.68 | 4% | |
| Chris Hamnett | 9/10 | 1384 days | 4.43 | 5% | |
| ANDREY ABLAMUNETS | 5/10 | 1385 days | 3.59 | 4% | |
| Esther Deloure | 5/10 | 1385 days | 3.59 | 4% | |
| Aaron Stalley | 6/10 | 1393 days | |
3.67 | 4% |
| THOMAS TARTARY | 8/10 | 1414 days | 4.16 | 5% | |
| Ives van Neck | 10/10 | 1414 days | 4.38 | 5% | |
| Leanna Wyer | 9/10 | 1421 days | |
4.36 | 5% |
| Elisabeth Grabner | 8/10 | 1432 days | |
4.12 | 5% |
| Stefanie Giese | 8/10 | 1434 days | 4.12 | 5% | |
| Lena Seelert | 4/10 | 1445 days | 3.41 | 4% | |
| Eline Meijer | 9/10 | 1457 days | |
4.29 | 5% |
| Julia Martin | 8/10 | 1461 days | |
4.07 | 5% |
| Anika and Mike | 8/10 | 1472 days | |
4.05 | 5% |
| Howard Lockhart | 9/10 | 1505 days | 4.2 | 5% | |
| Charles Aubry | 8/10 | 1773 days | |
3.49 | 4% |
| Martin Kroek | 9/10 | 1785 days | |
3.65 | 4% |
| Raita | 9/10 | 1842 days | |
3.54 | 4% |
| Polly Rider | 8/10 | 1845 days | |
3.36 | 4% |
| Simon Mehlmann | 8/10 | 2093 days | |
2.89 | 3% |
| Carolin Siegert | 8/10 | 2093 days | |
2.89 | 3% |
| Christopher Buch Madsen | 7/10 | 2111 days | |
2.74 | 3% |
| Nina Helmling | 10/10 | 2114 days | |
3.01 | 3% |
| Anna Sternberg | 9/10 | 2117 days | |
3.0 | 3% |
| Mara | 7/10 | 2118 days | |
2.73 | 3% |
| Janne Hansen | 10/10 | 2124 days | |
2.99 | 3% |
| Dana | 9/10 | 2134 days | |
2.97 | 3% |
| Lena Jensen | 8/10 | 2151 days | |
2.79 | 3% |
| Aude Moulin | 6/10 | 2157 days | |
2.43 | 3% |
| Ludvig Fagerstrom | 8/10 | 2163 days | |
2.76 | 3% |
| Johanna Bak | 7/10 | 2163 days | |
2.65 | 3% |
| Fabian Lee | 7/10 | 2174 days | |
2.63 | 3% |
| Bertrand Gilles | 6/10 | 2463 days | |
1.93 | 2% |
| Supiot Zudovic | 9/10 | 2463 days | |
2.32 | 3% |
| Lisa | 8/10 | 2465 days | |
2.2 | 3% |
| Rampon | 9/10 | 2468 days | |
2.31 | 3% |
| Debiesse | 7/10 | 2469 days | |
2.1 | 2% |
| Mo Downes | 5/10 | 2495 days | |
1.83 | 2% |
| Markus Braun | 10/10 | 2540 days | 2.17 | 3% | |
| Bene | 9/10 | 2557 days | |
2.14 | 2% |
| Aurelie Morin | 8/10 | 2562 days | |
2.02 | 2% |
| Andreas and Christine and Nora Busch | 7/10 | 2570 days | |
1.92 | 2% |
| Simon_J | 10/10 | 2571 days | 2.11 | 2% | |
| jooj | 1/10 | 2571 days | 1.54 | 2% | |
| S B | 4/10 | 2571 days | 1.67 | 2% | |
| W_Cameron | 1/10 | 2692 days | 1.37 | 2% | |
| Jurgen Joyce | 6/10 | 2838 days | |
1.32 | 2% |
| J Jmal | 6/10 | 2842 days | |
1.31 | 2% |
| Nicholas Prakenhammar | 7/10 | 2859 days | |
1.41 | 2% |
| Margaret Wendell | 10/10 | 2873 days | |
1.52 | 2% |
| Johan | 8/10 | 2873 days | |
1.44 | 2% |
| Roberto Hallblom | 8/10 | 2873 days | |
1.44 | 2% |
| Therese | 8/10 | 2873 days | |
1.44 | 2% |
| Mesa Anderson | 10/10 | 2875 days | |
1.52 | 2% |
| schmechf | 6/10 | 2906 days | 1.21 | 1% | |
| matta | 2/10 | 2906 days | 1.09 | 1% | |
| Lefty | 10/10 | 2906 days | 1.46 | 2% | |
| estatemanager1 | 10/10 | 2937 days | 1.4 | 2% | |
| Debby | 10/10 | 3027 days | 1.22 | 1% | |
| Nong | 10/10 | 3027 days | 1.22 | 1% | |
| Karin & Bastiaan | 6/10 | 3175 days | |
0.77 | 1% |
| Dogoneit | 9/10 | 3181 days | 0.92 | 1% | |
| Markus | 6/10 | 3184 days | |
0.76 | 1% |
| Adi Leheucel | 9/10 | 3193 days | |
0.89 | 1% |
| Marian | 9/10 | 3198 days | |
0.88 | 1% |
| Amanda Neall | 9/10 | 3204 days | |
0.87 | 1% |
| Emma Ducat | 10/10 | 3212 days | 0.86 | 1% | |
| Mirka Tinterova | 8/10 | 3214 days | |
0.81 | 1% |
| Mark | 7/10 | 3219 days | |
0.77 | 1% |
| Frank Lehe | 6/10 | 3225 days | |
0.69 | 1% |
| Arne Kiesbye | 7/10 | 3226 days | |
0.76 | 1% |
| Canille Lechat | 7/10 | 3229 days | |
0.75 | 1% |
| Daniela Seibel | 10/10 | 3232 days | |
0.82 | 1% |
| Jean-Paul Le Clair | 8/10 | 3234 days | |
0.77 | 1% |
| Ashleigh Buckley | 8/10 | 3240 days | |
0.76 | 1% |
| David Boyle | 7/10 | 3240 days | |
0.73 | 1% |
| JaneWiltshire | 10/10 | 3240 days | 0.8 | 1% | |
| OhWhatAFamily | 10/10 | 3240 days | 0.8 | 1% | |
| TheBigLebowski | 10/10 | 3271 days | 0.74 | 1% | |
| HoBerg | 1/10 | 3302 days | 0.5 | 1% | |
| JudyandAndre | 10/10 | 3302 days | 0.68 | 1% | |
| Antoine Del | 8/10 | 3567 days | |
0.15 | 0% |
| S Millet | 6/10 | 3583 days | |
0.11 | 0% |
| Gail Mckinstry | 8/10 | 3583 days | |
0.12 | 0% |
| Jan Kuenzel | 8/10 | 3583 days | |
0.12 | 0% |
| Hans de Rijk | 8/10 | 3587 days | |
0.12 | 0% |
| Johan | 8/10 | 3587 days | |
0.12 | 0% |
| Sue | 9/10 | 3590 days | |
0.12 | 0% |
| Mark Marg | 8/10 | 3604 days | |
0.09 | 0% |
| sanneb1 | 8/10 | 3652 days | |
0.0 | 0% |
| jameswhite | 8/10 | 3659 days | |
0.0 | 0% |
| lund | 2/10 | 3667 days | 0.0 | 0% | |
| Bas van Schagen | 7/10 | 3674 days | |
0.0 | 0% |
| Chris Leach | 7/10 | 3674 days | |
0.0 | 0% |
| Jenny Davies | 8/10 | 3677 days | |
0.0 | 0% |
| Kitty | 9/10 | 3928 days | |
0.0 | 0% |
| CornelissenS | 9/10 | 3928 days | |
0.0 | 0% |
| Wouter Muller | 7/10 | 3934 days | |
0.0 | 0% |
| DavidMurray | 7/10 | 3945 days | |
0.0 | 0% |
| Wilco | 7/10 | 3973 days | |
0.0 | 0% |
| Oliver | 7/10 | 3975 days | |
0.0 | 0% |
| Filippo | 8/10 | 3979 days | |
0.0 | 0% |
| Sofie | 9/10 | 4028 days | |
0.0 | 0% |
| Benjamin Throk | 9/10 | 4290 days | |
0.0 | 0% |
| Bauer | 10/10 | 4309 days | |
0.0 | 0% |
| Walker | 7/10 | 4359 days | |
0.0 | 0% |
| Wouter Ewalts | 7/10 | 4393 days | |
0.0 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.98% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.
The Rental Car Village experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Rental Car Village experience has been adjusted for 199 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 196 | -3.92% |
| 197 | -3.94% |
| 198 | -3.96% |
| 199 | -3.98% |
| 200 | -4.00% |
| 201 | -4.02% |
| 202 | -4.04% |
| … | … |
Final Ranking Score
75%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.