Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rental Car Village

Valid Reviews

128 Valid Reviews

The Rental Car Village experience has a total of 134 reviews. There are 128 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 128 valid reviews:

Rating Count Percentage
10/10 28
22%
9/10 23
18%
8/10 35
27%
7/10 20
16%
6/10 11
9%
5/10 4
3%
4/10 2
2%
3/10 0
0%
2/10 2
2%
1/10 3
2%

78.75% Average

The raw data average (mean) for all the Rental Car Village valid reviews is 78.75% and is based on 128 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

87 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 128 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 87 face-to-face reviews:

Rating Count Percentage
10/10 10
11%
9/10 17
20%
8/10 30
34%
7/10 20
23%
6/10 9
10%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

79.54% Average

The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.73%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Nurit Klinghoffer 5/10 170 days 77.29 81%
Tomas Muller 9/10 170 days 95.42 100%
Beth 9/10 198 days 93.79 98%
Sivan Redel 9/10 290 days 86.67 91%
KIHYUN YOU 10/10 594 days 44.77 47%
Violet 8/10 594 days 42.54 44%
Tim Struessmann 8/10 899 days true 10.53 11%
Gloria 10/10 900 days 11.03 11%
Liah Sun 10/10 900 days 11.03 11%
Rick Andres 10/10 900 days 11.03 11%
Monica Francia 10/10 941 days true 8.76 9%
Lori Nicole Brackbill 10/10 959 days 7.93 8%
Pim Vermerris 8/10 959 days 7.53 8%
Christian Schaefer 8/10 959 days 7.53 8%
May 10/10 1002 days true 6.37 7%
Kat 8/10 1002 days true 6.05 6%
Claudia Klinge 10/10 1029 days true 5.69 6%
Heidi Newnham 10/10 1234 days 4.79 5%
Chantal Compagner 7/10 1238 days true 4.35 4%
Bas Marinus 8/10 1249 days true 4.53 5%
Michael Busching 10/10 1253 days true 4.76 5%
Carsten Purschke 6/10 1265 days 3.94 4%
Chris Hamnett 9/10 1265 days 4.74 5%
ANDREY ABLAMUNETS 5/10 1265 days 3.84 4%
Esther Deloure 5/10 1265 days 3.84 4%
Aaron Stalley 6/10 1273 days true 3.93 4%
THOMAS TARTARY 8/10 1294 days 4.46 5%
Ives van Neck 10/10 1294 days 4.7 5%
Leanna Wyer 9/10 1301 days true 4.69 5%
Elisabeth Grabner 8/10 1312 days true 4.44 5%
Stefanie Giese 8/10 1314 days 4.43 4%
Lena Seelert 4/10 1325 days 3.67 4%
Eline Meijer 9/10 1337 days true 4.63 5%
Julia Martin 8/10 1341 days true 4.39 4%
Anika and Mike 8/10 1352 days true 4.38 4%
Howard Lockhart 9/10 1386 days 4.56 5%
Charles Aubry 8/10 1653 days true 3.94 4%
Martin Kroek 9/10 1665 days true 4.13 4%
Raita 9/10 1722 days true 4.05 4%
Polly Rider 8/10 1725 days true 3.84 4%
Simon Mehlmann 8/10 1973 days true 3.48 3%
Carolin Siegert 8/10 1973 days true 3.48 3%
Christopher Buch Madsen 7/10 1991 days true 3.31 3%
Nina Helmling 10/10 1994 days true 3.63 4%
Anna Sternberg 9/10 1997 days true 3.63 4%
Mara 7/10 1998 days true 3.3 3%
Janne Hansen 10/10 2004 days true 3.62 4%
Dana 9/10 2014 days true 3.6 4%
Lena Jensen 8/10 2031 days true 3.4 3%
Aude Moulin 6/10 2037 days true 2.96 3%
Ludvig Fagerstrom 8/10 2043 days true 3.38 3%
Johanna Bak 7/10 2043 days true 3.24 3%
Fabian Lee 7/10 2054 days true 3.22 3%
Bertrand Gilles 6/10 2343 days true 2.57 3%
Supiot Zudovic 9/10 2343 days true 3.1 3%
Lisa 8/10 2345 days true 2.94 3%
Rampon 9/10 2348 days true 3.09 3%
Debiesse 7/10 2349 days true 2.81 3%
Mo Downes 5/10 2375 days true 2.47 2%
Markus Braun 10/10 2420 days 2.98 3%
Bene 9/10 2437 days true 2.96 3%
Aurelie Morin 8/10 2442 days true 2.8 3%
Andreas and Christine and Nora Busch 7/10 2450 days true 2.67 3%
Simon_J 10/10 2451 days 2.94 3%
jooj 1/10 2451 days 2.14 2%
S B 4/10 2451 days 2.32 2%
W_Cameron 1/10 2573 days 2.01 2%
Jurgen Joyce 6/10 2718 days true 2.1 2%
J Jmal 6/10 2722 days true 2.09 2%
Nicholas Prakenhammar 7/10 2739 days true 2.27 2%
Margaret Wendell 10/10 2753 days true 2.48 2%
Johan 8/10 2753 days true 2.35 2%
Roberto Hallblom 8/10 2753 days true 2.35 2%
Therese 8/10 2753 days true 2.35 2%
Mesa Anderson 10/10 2755 days true 2.47 2%
schmechf 6/10 2786 days 2.01 2%
matta 2/10 2786 days 1.82 2%
Lefty 10/10 2786 days 2.43 2%
estatemanager1 10/10 2817 days 2.38 2%
Debby 10/10 2908 days 2.24 2%
Nong 10/10 2908 days 2.24 2%
Karin & Bastiaan 6/10 3056 days true 1.67 2%
Dogoneit 9/10 3061 days 2.01 2%
Markus 6/10 3064 days true 1.66 2%
Adi Leheucel 9/10 3073 days true 1.99 2%
Marian 9/10 3078 days true 1.98 2%
Amanda Neall 9/10 3084 days true 1.97 2%
Emma Ducat 10/10 3092 days 1.96 2%
Mirka Tinterova 8/10 3094 days true 1.86 2%
Mark 7/10 3099 days true 1.77 2%
Frank Lehe 6/10 3105 days true 1.61 2%
Arne Kiesbye 7/10 3106 days true 1.76 2%
Canille Lechat 7/10 3109 days true 1.76 2%
Daniela Seibel 10/10 3112 days true 1.93 2%
Jean-Paul Le Clair 8/10 3114 days true 1.83 2%
Ashleigh Buckley 8/10 3120 days true 1.82 2%
David Boyle 7/10 3120 days true 1.75 2%
JaneWiltshire 10/10 3120 days 1.92 2%
OhWhatAFamily 10/10 3120 days 1.92 2%
TheBigLebowski 10/10 3151 days 1.87 2%
HoBerg 1/10 3182 days 1.33 1%
JudyandAndre 10/10 3182 days 1.82 2%
Antoine Del 8/10 3447 days true 1.35 1%
S Millet 6/10 3463 days true 1.16 1%
Gail Mckinstry 8/10 3463 days true 1.33 1%
Jan Kuenzel 8/10 3463 days true 1.33 1%
Hans de Rijk 8/10 3467 days true 1.32 1%
Johan 8/10 3467 days true 1.32 1%
Sue 9/10 3470 days true 1.39 1%
Mark Marg 8/10 3484 days true 1.3 1%
sanneb1 8/10 3532 days true 1.23 1%
jameswhite 8/10 3539 days true 1.22 1%
lund 2/10 3547 days 0.95 1%
Bas van Schagen 7/10 3554 days true 1.14 1%
Chris Leach 7/10 3554 days true 1.14 1%
Jenny Davies 8/10 3557 days true 1.19 1%
Kitty 9/10 3808 days true 0.87 1%
CornelissenS 9/10 3808 days true 0.87 1%
Wouter Muller 7/10 3815 days true 0.78 1%
DavidMurray 7/10 3825 days true 0.77 1%
Wilco 7/10 3854 days true 0.73 1%
Oliver 7/10 3856 days true 0.73 1%
Filippo 8/10 3860 days true 0.75 1%
Sofie 9/10 3909 days true 0.72 1%
Benjamin Throk 9/10 4170 days true 0.32 0%
Bauer 10/10 4189 days true 0.29 0%
Walker 7/10 4239 days true 0.2 0%
Wouter Ewalts 7/10 4273 days true 0.15 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.24% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.

The Rental Car Village experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Rental Car Village experience has been adjusted for 112 days. Adjustments are according to the following table.

Days Adjustment
109 -2.18%
110 -2.20%
111 -2.22%
112 -2.24%
113 -2.26%
114 -2.28%
115 -2.30%

Final Ranking Score

78%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.