Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rental Car Village

Valid Reviews

134 Valid Reviews

The Rental Car Village experience has a total of 140 reviews. There are 134 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 134 valid reviews:

Rating Count Percentage
10/10 30
22%
9/10 24
18%
8/10 35
26%
7/10 21
16%
6/10 12
9%
5/10 4
3%
4/10 2
1%
3/10 1
1%
2/10 2
1%
1/10 3
2%

78.58% Average

The raw data average (mean) for all the Rental Car Village valid reviews is 78.58% and is based on 134 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

87 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 134 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 87 face-to-face reviews:

Rating Count Percentage
10/10 10
11%
9/10 17
20%
8/10 30
34%
7/10 20
23%
6/10 9
10%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

79.54% Average

The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

79.31%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Nina Golnar 6/10 185 days 78.5 85%
Harshal Patil 10/10 216 days 92.61 100%
Glendha Kreutzer 10/10 216 days 92.61 100%
Pamela Johnson 9/10 216 days 92.61 100%
Arturo Yague 7/10 216 days 84.27 91%
Jordi Marin 3/10 216 days 71.31 77%
Nurit Klinghoffer 5/10 522 days 46.03 50%
Tomas Muller 9/10 522 days 56.82 61%
Beth 9/10 550 days 52.07 56%
Sivan Redel 9/10 642 days 37.52 41%
KIHYUN YOU 10/10 946 days 8.52 9%
Violet 8/10 946 days 8.09 9%
Tim Struessmann 8/10 1251 days true 4.46 5%
Gloria 10/10 1252 days 4.69 5%
Liah Sun 10/10 1252 days 4.69 5%
Rick Andres 10/10 1252 days 4.69 5%
Monica Francia 10/10 1293 days true 4.61 5%
Lori Nicole Brackbill 10/10 1311 days 4.58 5%
Pim Vermerris 8/10 1311 days 4.35 5%
Christian Schaefer 8/10 1311 days 4.35 5%
May 10/10 1354 days true 4.49 5%
Kat 8/10 1354 days true 4.27 5%
Claudia Klinge 10/10 1381 days true 4.44 5%
Heidi Newnham 10/10 1586 days 4.04 4%
Chantal Compagner 7/10 1590 days true 3.67 4%
Bas Marinus 8/10 1601 days true 3.81 4%
Michael Busching 10/10 1605 days true 4.0 4%
Carsten Purschke 6/10 1617 days 3.3 4%
Chris Hamnett 9/10 1617 days 3.98 4%
ANDREY ABLAMUNETS 5/10 1617 days 3.22 3%
Esther Deloure 5/10 1617 days 3.22 3%
Aaron Stalley 6/10 1625 days true 3.29 4%
THOMAS TARTARY 8/10 1646 days 3.73 4%
Ives van Neck 10/10 1646 days 3.92 4%
Leanna Wyer 9/10 1653 days true 3.91 4%
Elisabeth Grabner 8/10 1664 days true 3.69 4%
Stefanie Giese 8/10 1666 days 3.69 4%
Lena Seelert 4/10 1677 days 3.05 3%
Eline Meijer 9/10 1689 days true 3.84 4%
Julia Martin 8/10 1693 days true 3.64 4%
Anika and Mike 8/10 1704 days true 3.62 4%
Howard Lockhart 9/10 1738 days 3.74 4%
Charles Aubry 8/10 2005 days true 3.06 3%
Martin Kroek 9/10 2017 days true 3.2 3%
Raita 9/10 2074 days true 3.08 3%
Polly Rider 8/10 2077 days true 2.92 3%
Simon Mehlmann 8/10 2325 days true 2.46 3%
Carolin Siegert 8/10 2325 days true 2.46 3%
Christopher Buch Madsen 7/10 2343 days true 2.33 3%
Nina Helmling 10/10 2346 days true 2.55 3%
Anna Sternberg 9/10 2349 days true 2.55 3%
Mara 7/10 2350 days true 2.32 2%
Janne Hansen 10/10 2356 days true 2.53 3%
Dana 9/10 2366 days true 2.51 3%
Lena Jensen 8/10 2383 days true 2.36 3%
Aude Moulin 6/10 2389 days true 2.05 2%
Ludvig Fagerstrom 8/10 2395 days true 2.33 3%
Johanna Bak 7/10 2395 days true 2.23 2%
Fabian Lee 7/10 2406 days true 2.22 2%
Bertrand Gilles 6/10 2695 days true 1.55 2%
Supiot Zudovic 9/10 2695 days true 1.87 2%
Lisa 8/10 2697 days true 1.77 2%
Rampon 9/10 2700 days true 1.86 2%
Debiesse 7/10 2701 days true 1.69 2%
Mo Downes 5/10 2727 days true 1.46 2%
Markus Braun 10/10 2772 days 1.72 2%
Bene 9/10 2789 days true 1.68 2%
Aurelie Morin 8/10 2794 days true 1.59 2%
Andreas and Christine and Nora Busch 7/10 2802 days true 1.51 2%
Simon_J 10/10 2803 days 1.66 2%
jooj 1/10 2803 days 1.21 1%
S B 4/10 2803 days 1.31 1%
W_Cameron 1/10 2925 days 1.04 1%
Jurgen Joyce 6/10 3070 days true 0.94 1%
J Jmal 6/10 3074 days true 0.94 1%
Nicholas Prakenhammar 7/10 3091 days true 1.0 1%
Margaret Wendell 10/10 3105 days true 1.07 1%
Johan 8/10 3105 days true 1.01 1%
Roberto Hallblom 8/10 3105 days true 1.01 1%
Therese 8/10 3105 days true 1.01 1%
Mesa Anderson 10/10 3107 days true 1.06 1%
schmechf 6/10 3138 days 0.83 1%
matta 2/10 3138 days 0.75 1%
Lefty 10/10 3138 days 1.0 1%
estatemanager1 10/10 3169 days 0.94 1%
Debby 10/10 3260 days 0.76 1%
Nong 10/10 3260 days 0.76 1%
Karin & Bastiaan 6/10 3408 days true 0.39 0%
Dogoneit 9/10 3413 days 0.46 1%
Markus 6/10 3416 days true 0.38 0%
Adi Leheucel 9/10 3425 days true 0.44 0%
Marian 9/10 3430 days true 0.43 0%
Amanda Neall 9/10 3436 days true 0.42 0%
Emma Ducat 10/10 3444 days 0.4 0%
Mirka Tinterova 8/10 3446 days true 0.38 0%
Mark 7/10 3451 days true 0.35 0%
Frank Lehe 6/10 3457 days true 0.31 0%
Arne Kiesbye 7/10 3458 days true 0.34 0%
Canille Lechat 7/10 3461 days true 0.34 0%
Daniela Seibel 10/10 3464 days true 0.36 0%
Jean-Paul Le Clair 8/10 3466 days true 0.34 0%
Ashleigh Buckley 8/10 3472 days true 0.33 0%
David Boyle 7/10 3472 days true 0.32 0%
JaneWiltshire 10/10 3472 days 0.35 0%
OhWhatAFamily 10/10 3472 days 0.35 0%
TheBigLebowski 10/10 3503 days 0.29 0%
HoBerg 1/10 3534 days 0.17 0%
JudyandAndre 10/10 3534 days 0.23 0%
Antoine Del 8/10 3799 days true 0.0 0%
S Millet 6/10 3815 days true 0.0 0%
Gail Mckinstry 8/10 3815 days true 0.0 0%
Jan Kuenzel 8/10 3815 days true 0.0 0%
Hans de Rijk 8/10 3819 days true 0.0 0%
Johan 8/10 3819 days true 0.0 0%
Sue 9/10 3822 days true 0.0 0%
Mark Marg 8/10 3836 days true 0.0 0%
sanneb1 8/10 3884 days true 0.0 0%
jameswhite 8/10 3891 days true 0.0 0%
lund 2/10 3899 days 0.0 0%
Bas van Schagen 7/10 3906 days true 0.0 0%
Chris Leach 7/10 3906 days true 0.0 0%
Jenny Davies 8/10 3909 days true 0.0 0%
Kitty 9/10 4160 days true 0.0 0%
CornelissenS 9/10 4160 days true 0.0 0%
Wouter Muller 7/10 4167 days true 0.0 0%
DavidMurray 7/10 4177 days true 0.0 0%
Wilco 7/10 4205 days true 0.0 0%
Oliver 7/10 4208 days true 0.0 0%
Filippo 8/10 4211 days true 0.0 0%
Sofie 9/10 4260 days true 0.0 0%
Benjamin Throk 9/10 4522 days true 0.0 0%
Bauer 10/10 4541 days true 0.0 0%
Walker 7/10 4591 days true 0.0 0%
Wouter Ewalts 7/10 4625 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.55% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 121 days. The Rental Car Village experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Rental Car Village experience has been adjusted for 144 days. Adjustments are according to the following table.

Days Adjustment
141 -1.52%
142 -1.53%
143 -1.54%
144 -1.55%
145 -1.56%
146 -1.57%
147 -1.58%

Final Ranking Score

75%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.