Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rental Car Village

Valid Reviews

125 Valid Reviews

The Rental Car Village experience has a total of 131 reviews. There are 125 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 125 valid reviews:

Rating Count Percentage
10/10 28
22%
9/10 21
17%
8/10 35
28%
7/10 20
16%
6/10 11
9%
5/10 3
2%
4/10 2
2%
3/10 0
0%
2/10 2
2%
1/10 3
2%

78.80% Average

The raw data average (mean) for all the Rental Car Village valid reviews is 78.80% and is based on 125 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

87 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 125 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 87 face-to-face reviews:

Rating Count Percentage
10/10 10
11%
9/10 17
20%
8/10 30
34%
7/10 20
23%
6/10 9
10%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

79.54% Average

The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.12%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Sivan Redel 9/10 141 days 96.85 100%
KIHYUN YOU 10/10 445 days 68.62 71%
Violet 8/10 445 days 68.62 71%
Tim Struessmann 8/10 750 days true 28.63 29%
Gloria 10/10 751 days 23.75 24%
Liah Sun 10/10 751 days 23.75 24%
Rick Andres 10/10 751 days 23.75 24%
Monica Francia 10/10 792 days true 23.46 23%
Lori Nicole Brackbill 10/10 810 days 17.87 18%
Pim Vermerris 8/10 810 days 17.87 18%
Christian Schaefer 8/10 810 days 17.87 18%
May 10/10 853 days true 17.14 17%
Kat 8/10 853 days true 17.14 17%
Claudia Klinge 10/10 880 days true 14.79 14%
Heidi Newnham 10/10 1085 days 5.02 4%
Chantal Compagner 7/10 1089 days true 6.01 5%
Bas Marinus 8/10 1100 days true 5.99 5%
Michael Busching 10/10 1104 days true 5.99 5%
Carsten Purschke 6/10 1116 days 4.97 4%
Chris Hamnett 9/10 1116 days 4.97 4%
ANDREY ABLAMUNETS 5/10 1116 days 4.97 4%
Esther Deloure 5/10 1116 days 4.97 4%
Aaron Stalley 6/10 1124 days true 5.95 5%
THOMAS TARTARY 8/10 1145 days 4.93 4%
Ives van Neck 10/10 1145 days 4.93 4%
Leanna Wyer 9/10 1152 days true 5.91 5%
Elisabeth Grabner 8/10 1163 days true 5.89 5%
Stefanie Giese 8/10 1165 days 4.9 4%
Lena Seelert 4/10 1176 days 4.55 4%
Eline Meijer 9/10 1188 days true 5.85 5%
Julia Martin 8/10 1192 days true 5.84 5%
Anika and Mike 8/10 1203 days true 5.82 5%
Howard Lockhart 9/10 1237 days 4.81 4%
Charles Aubry 8/10 1504 days true 5.33 4%
Martin Kroek 9/10 1516 days true 5.31 4%
Raita 9/10 1573 days true 5.21 4%
Polly Rider 8/10 1576 days true 5.21 4%
Simon Mehlmann 8/10 1824 days true 4.8 4%
Carolin Siegert 8/10 1824 days true 4.8 4%
Christopher Buch Madsen 7/10 1842 days true 4.77 4%
Nina Helmling 10/10 1845 days true 4.77 4%
Anna Sternberg 9/10 1848 days true 4.76 4%
Mara 7/10 1849 days true 4.76 4%
Janne Hansen 10/10 1855 days true 4.75 4%
Dana 9/10 1865 days true 4.73 4%
Lena Jensen 8/10 1882 days true 4.71 4%
Aude Moulin 6/10 1888 days true 4.7 4%
Ludvig Fagerstrom 8/10 1894 days true 4.69 4%
Johanna Bak 7/10 1894 days true 4.69 4%
Fabian Lee 7/10 1905 days true 4.67 4%
Bertrand Gilles 6/10 2194 days true 4.19 3%
Supiot Zudovic 9/10 2194 days true 4.19 3%
Lisa 8/10 2196 days true 4.19 3%
Rampon 9/10 2199 days true 4.19 3%
Debiesse 7/10 2200 days true 4.18 3%
Mo Downes 5/10 2226 days true 4.14 3%
Markus Braun 10/10 2271 days 3.39 2%
Bene 9/10 2288 days true 4.04 3%
Aurelie Morin 8/10 2293 days true 4.03 3%
Andreas and Christine and Nora Busch 7/10 2301 days true 4.02 3%
Simon_J 10/10 2302 days 3.35 2%
jooj 1/10 2302 days 2.84 2%
S B 4/10 2302 days 3.11 2%
W_Cameron 1/10 2424 days 2.7 2%
Jurgen Joyce 6/10 2569 days true 3.58 3%
J Jmal 6/10 2573 days true 3.57 3%
Nicholas Prakenhammar 7/10 2590 days true 3.54 3%
Margaret Wendell 10/10 2604 days true 3.52 3%
Johan 8/10 2604 days true 3.52 3%
Roberto Hallblom 8/10 2604 days true 3.52 3%
Therese 8/10 2604 days true 3.52 3%
Mesa Anderson 10/10 2606 days true 3.52 3%
schmechf 6/10 2637 days 2.89 2%
matta 2/10 2637 days 2.54 2%
Lefty 10/10 2637 days 2.89 2%
estatemanager1 10/10 2668 days 2.85 2%
Debby 10/10 2759 days 2.72 2%
Nong 10/10 2759 days 2.72 2%
Karin & Bastiaan 6/10 2907 days true 3.02 2%
Dogoneit 9/10 2912 days 2.51 2%
Markus 6/10 2915 days true 3.01 2%
Adi Leheucel 9/10 2924 days true 2.99 2%
Marian 9/10 2929 days true 2.99 2%
Amanda Neall 9/10 2935 days true 2.98 2%
Emma Ducat 10/10 2943 days 2.47 2%
Mirka Tinterova 8/10 2945 days true 2.96 2%
Mark 7/10 2950 days true 2.95 2%
Frank Lehe 6/10 2956 days true 2.94 2%
Arne Kiesbye 7/10 2957 days true 2.94 2%
Canille Lechat 7/10 2960 days true 2.93 2%
Daniela Seibel 10/10 2963 days true 2.93 2%
Jean-Paul Le Clair 8/10 2965 days true 2.93 2%
Ashleigh Buckley 8/10 2971 days true 2.92 2%
David Boyle 7/10 2971 days true 2.92 2%
JaneWiltshire 10/10 2971 days 2.43 1%
OhWhatAFamily 10/10 2971 days 2.43 1%
TheBigLebowski 10/10 3002 days 2.39 1%
HoBerg 1/10 3033 days 1.99 1%
JudyandAndre 10/10 3033 days 2.35 1%
Antoine Del 8/10 3298 days true 2.38 1%
S Millet 6/10 3314 days true 2.35 1%
Gail Mckinstry 8/10 3314 days true 2.35 1%
Jan Kuenzel 8/10 3314 days true 2.35 1%
Hans de Rijk 8/10 3318 days true 2.35 1%
Johan 8/10 3318 days true 2.35 1%
Sue 9/10 3321 days true 2.34 1%
Mark Marg 8/10 3335 days true 2.32 1%
sanneb1 8/10 3383 days true 2.24 1%
jameswhite 8/10 3390 days true 2.23 1%
lund 2/10 3398 days 1.62 1%
Bas van Schagen 7/10 3405 days true 2.2 1%
Chris Leach 7/10 3405 days true 2.2 1%
Jenny Davies 8/10 3408 days true 2.2 1%
Kitty 9/10 3659 days true 1.79 1%
CornelissenS 9/10 3659 days true 1.79 1%
Wouter Muller 7/10 3666 days true 1.77 1%
DavidMurray 7/10 3676 days true 1.76 1%
Wilco 7/10 3704 days true 1.71 1%
Oliver 7/10 3707 days true 1.71 1%
Filippo 8/10 3710 days true 1.7 1%
Sofie 9/10 3759 days true 1.62 1%
Benjamin Throk 9/10 4021 days true 1.19 0%
Bauer 10/10 4040 days true 1.16 0%
Walker 7/10 4090 days true 1.08 0%
Wouter Ewalts 7/10 4124 days true 1.02 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.96% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.

The Rental Car Village experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Rental Car Village experience has been adjusted for 98 days. Adjustments are according to the following table.

Days Adjustment
95 -1.90%
96 -1.92%
97 -1.94%
98 -1.96%
99 -1.98%
100 -2.00%
101 -2.02%

Final Ranking Score

80%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch