Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rental Car Village

Valid Reviews

128 Valid Reviews

The Rental Car Village experience has a total of 134 reviews. There are 128 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 128 valid reviews:

Rating Count Percentage
10/10 28
22%
9/10 23
18%
8/10 35
27%
7/10 20
16%
6/10 11
9%
5/10 4
3%
4/10 2
2%
3/10 0
0%
2/10 2
2%
1/10 3
2%

78.75% Average

The raw data average (mean) for all the Rental Car Village valid reviews is 78.75% and is based on 128 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

87 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 128 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 87 face-to-face reviews:

Rating Count Percentage
10/10 10
11%
9/10 17
20%
8/10 30
34%
7/10 20
23%
6/10 9
10%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

79.54% Average

The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.31%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Nurit Klinghoffer 5/10 289 days 70.28 81%
Tomas Muller 9/10 289 days 86.77 100%
Beth 9/10 318 days 83.98 97%
Sivan Redel 9/10 409 days 73.49 85%
KIHYUN YOU 10/10 713 days 28.12 32%
Violet 8/10 713 days 26.72 31%
Tim Struessmann 8/10 1019 days true 5.62 6%
Gloria 10/10 1019 days 5.92 7%
Liah Sun 10/10 1019 days 5.92 7%
Rick Andres 10/10 1019 days 5.92 7%
Monica Francia 10/10 1061 days true 5.18 6%
Lori Nicole Brackbill 10/10 1078 days 5.05 6%
Pim Vermerris 8/10 1078 days 4.79 6%
Christian Schaefer 8/10 1078 days 4.79 6%
May 10/10 1122 days true 4.95 6%
Kat 8/10 1122 days true 4.7 5%
Claudia Klinge 10/10 1149 days true 4.89 6%
Heidi Newnham 10/10 1353 days 4.5 5%
Chantal Compagner 7/10 1358 days true 4.08 5%
Bas Marinus 8/10 1369 days true 4.24 5%
Michael Busching 10/10 1373 days true 4.46 5%
Carsten Purschke 6/10 1384 days 3.68 4%
Chris Hamnett 9/10 1384 days 4.43 5%
ANDREY ABLAMUNETS 5/10 1385 days 3.59 4%
Esther Deloure 5/10 1385 days 3.59 4%
Aaron Stalley 6/10 1393 days true 3.67 4%
THOMAS TARTARY 8/10 1414 days 4.16 5%
Ives van Neck 10/10 1414 days 4.38 5%
Leanna Wyer 9/10 1421 days true 4.36 5%
Elisabeth Grabner 8/10 1432 days true 4.12 5%
Stefanie Giese 8/10 1434 days 4.12 5%
Lena Seelert 4/10 1445 days 3.41 4%
Eline Meijer 9/10 1457 days true 4.29 5%
Julia Martin 8/10 1461 days true 4.07 5%
Anika and Mike 8/10 1472 days true 4.05 5%
Howard Lockhart 9/10 1505 days 4.2 5%
Charles Aubry 8/10 1773 days true 3.49 4%
Martin Kroek 9/10 1785 days true 3.65 4%
Raita 9/10 1842 days true 3.54 4%
Polly Rider 8/10 1845 days true 3.36 4%
Simon Mehlmann 8/10 2093 days true 2.89 3%
Carolin Siegert 8/10 2093 days true 2.89 3%
Christopher Buch Madsen 7/10 2111 days true 2.74 3%
Nina Helmling 10/10 2114 days true 3.01 3%
Anna Sternberg 9/10 2117 days true 3.0 3%
Mara 7/10 2118 days true 2.73 3%
Janne Hansen 10/10 2124 days true 2.99 3%
Dana 9/10 2134 days true 2.97 3%
Lena Jensen 8/10 2151 days true 2.79 3%
Aude Moulin 6/10 2157 days true 2.43 3%
Ludvig Fagerstrom 8/10 2163 days true 2.76 3%
Johanna Bak 7/10 2163 days true 2.65 3%
Fabian Lee 7/10 2174 days true 2.63 3%
Bertrand Gilles 6/10 2463 days true 1.93 2%
Supiot Zudovic 9/10 2463 days true 2.32 3%
Lisa 8/10 2465 days true 2.2 3%
Rampon 9/10 2468 days true 2.31 3%
Debiesse 7/10 2469 days true 2.1 2%
Mo Downes 5/10 2495 days true 1.83 2%
Markus Braun 10/10 2540 days 2.17 3%
Bene 9/10 2557 days true 2.14 2%
Aurelie Morin 8/10 2562 days true 2.02 2%
Andreas and Christine and Nora Busch 7/10 2570 days true 1.92 2%
Simon_J 10/10 2571 days 2.11 2%
jooj 1/10 2571 days 1.54 2%
S B 4/10 2571 days 1.67 2%
W_Cameron 1/10 2692 days 1.37 2%
Jurgen Joyce 6/10 2838 days true 1.32 2%
J Jmal 6/10 2842 days true 1.31 2%
Nicholas Prakenhammar 7/10 2859 days true 1.41 2%
Margaret Wendell 10/10 2873 days true 1.52 2%
Johan 8/10 2873 days true 1.44 2%
Roberto Hallblom 8/10 2873 days true 1.44 2%
Therese 8/10 2873 days true 1.44 2%
Mesa Anderson 10/10 2875 days true 1.52 2%
schmechf 6/10 2906 days 1.21 1%
matta 2/10 2906 days 1.09 1%
Lefty 10/10 2906 days 1.46 2%
estatemanager1 10/10 2937 days 1.4 2%
Debby 10/10 3027 days 1.22 1%
Nong 10/10 3027 days 1.22 1%
Karin & Bastiaan 6/10 3175 days true 0.77 1%
Dogoneit 9/10 3181 days 0.92 1%
Markus 6/10 3184 days true 0.76 1%
Adi Leheucel 9/10 3193 days true 0.89 1%
Marian 9/10 3198 days true 0.88 1%
Amanda Neall 9/10 3204 days true 0.87 1%
Emma Ducat 10/10 3212 days 0.86 1%
Mirka Tinterova 8/10 3214 days true 0.81 1%
Mark 7/10 3219 days true 0.77 1%
Frank Lehe 6/10 3225 days true 0.69 1%
Arne Kiesbye 7/10 3226 days true 0.76 1%
Canille Lechat 7/10 3229 days true 0.75 1%
Daniela Seibel 10/10 3232 days true 0.82 1%
Jean-Paul Le Clair 8/10 3234 days true 0.77 1%
Ashleigh Buckley 8/10 3240 days true 0.76 1%
David Boyle 7/10 3240 days true 0.73 1%
JaneWiltshire 10/10 3240 days 0.8 1%
OhWhatAFamily 10/10 3240 days 0.8 1%
TheBigLebowski 10/10 3271 days 0.74 1%
HoBerg 1/10 3302 days 0.5 1%
JudyandAndre 10/10 3302 days 0.68 1%
Antoine Del 8/10 3567 days true 0.15 0%
S Millet 6/10 3583 days true 0.11 0%
Gail Mckinstry 8/10 3583 days true 0.12 0%
Jan Kuenzel 8/10 3583 days true 0.12 0%
Hans de Rijk 8/10 3587 days true 0.12 0%
Johan 8/10 3587 days true 0.12 0%
Sue 9/10 3590 days true 0.12 0%
Mark Marg 8/10 3604 days true 0.09 0%
sanneb1 8/10 3652 days true 0.0 0%
jameswhite 8/10 3659 days true 0.0 0%
lund 2/10 3667 days 0.0 0%
Bas van Schagen 7/10 3674 days true 0.0 0%
Chris Leach 7/10 3674 days true 0.0 0%
Jenny Davies 8/10 3677 days true 0.0 0%
Kitty 9/10 3928 days true 0.0 0%
CornelissenS 9/10 3928 days true 0.0 0%
Wouter Muller 7/10 3934 days true 0.0 0%
DavidMurray 7/10 3945 days true 0.0 0%
Wilco 7/10 3973 days true 0.0 0%
Oliver 7/10 3975 days true 0.0 0%
Filippo 8/10 3979 days true 0.0 0%
Sofie 9/10 4028 days true 0.0 0%
Benjamin Throk 9/10 4290 days true 0.0 0%
Bauer 10/10 4309 days true 0.0 0%
Walker 7/10 4359 days true 0.0 0%
Wouter Ewalts 7/10 4393 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.98% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.

The Rental Car Village experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Rental Car Village experience has been adjusted for 199 days. Adjustments are according to the following table.

Days Adjustment
196 -3.92%
197 -3.94%
198 -3.96%
199 -3.98%
200 -4.00%
201 -4.02%
202 -4.04%

Final Ranking Score

75%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.