Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Nick Morrison
Rankers owner
Rental Car Village
Valid Reviews
128 Valid Reviews
The Rental Car Village experience has a total of 134 reviews. There are 128 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 128 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 28 |
|
22% |
| 9/10 | 23 |
|
18% |
| 8/10 | 35 |
|
27% |
| 7/10 | 20 |
|
16% |
| 6/10 | 11 |
|
9% |
| 5/10 | 4 |
|
3% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 2 |
|
2% |
| 1/10 | 3 |
|
2% |
78.75% Average
The raw data average (mean) for all the Rental Car Village valid reviews is 78.75% and is based on 128 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
87 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 128 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 87 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
11% |
| 9/10 | 17 |
|
20% |
| 8/10 | 30 |
|
34% |
| 7/10 | 20 |
|
23% |
| 6/10 | 9 |
|
10% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
79.54% Average
The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.24%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Nurit Klinghoffer | 5/10 | 85 days | 98.86 | 100% | |
| Tomas Muller | 9/10 | 85 days | 98.86 | 100% | |
| Beth | 9/10 | 113 days | 97.98 | 99% | |
| Sivan Redel | 9/10 | 205 days | 93.34 | 94% | |
| KIHYUN YOU | 10/10 | 509 days | 58.95 | 59% | |
| Violet | 8/10 | 509 days | 58.95 | 59% | |
| Tim Struessmann | 8/10 | 814 days |  |
21.01 | 21% |
| Gloria | 10/10 | 815 days | 17.42 | 17% | |
| Liah Sun | 10/10 | 815 days | 17.42 | 17% | |
| Rick Andres | 10/10 | 815 days | 17.42 | 17% | |
| Monica Francia | 10/10 | 856 days | |
16.86 | 16% |
| Lori Nicole Brackbill | 10/10 | 874 days | 12.74 | 12% | |
| Pim Vermerris | 8/10 | 874 days | 12.74 | 12% | |
| Christian Schaefer | 8/10 | 874 days | 12.74 | 12% | |
| May | 10/10 | 917 days | |
12.02 | 11% |
| Kat | 8/10 | 917 days | |
12.02 | 11% |
| Claudia Klinge | 10/10 | 944 days | |
10.34 | 10% |
| Heidi Newnham | 10/10 | 1149 days | 4.93 | 4% | |
| Chantal Compagner | 7/10 | 1153 days | |
5.9 | 5% |
| Bas Marinus | 8/10 | 1164 days | |
5.89 | 5% |
| Michael Busching | 10/10 | 1168 days | |
5.88 | 5% |
| Carsten Purschke | 6/10 | 1180 days | 4.88 | 4% | |
| Chris Hamnett | 9/10 | 1180 days | 4.88 | 4% | |
| ANDREY ABLAMUNETS | 5/10 | 1180 days | 4.88 | 4% | |
| Esther Deloure | 5/10 | 1180 days | 4.88 | 4% | |
| Aaron Stalley | 6/10 | 1188 days | |
5.85 | 5% |
| THOMAS TARTARY | 8/10 | 1209 days | 4.84 | 4% | |
| Ives van Neck | 10/10 | 1209 days | 4.84 | 4% | |
| Leanna Wyer | 9/10 | 1216 days | |
5.8 | 5% |
| Elisabeth Grabner | 8/10 | 1227 days | |
5.78 | 5% |
| Stefanie Giese | 8/10 | 1229 days | 4.82 | 4% | |
| Lena Seelert | 4/10 | 1240 days | 4.47 | 4% | |
| Eline Meijer | 9/10 | 1252 days | |
5.74 | 5% |
| Julia Martin | 8/10 | 1256 days | |
5.74 | 5% |
| Anika and Mike | 8/10 | 1267 days | |
5.72 | 5% |
| Howard Lockhart | 9/10 | 1301 days | 4.72 | 4% | |
| Charles Aubry | 8/10 | 1568 days | |
5.22 | 4% |
| Martin Kroek | 9/10 | 1580 days | |
5.2 | 4% |
| Raita | 9/10 | 1637 days | |
5.11 | 4% |
| Polly Rider | 8/10 | 1640 days | |
5.1 | 4% |
| Simon Mehlmann | 8/10 | 1888 days | |
4.7 | 4% |
| Carolin Siegert | 8/10 | 1888 days | |
4.7 | 4% |
| Christopher Buch Madsen | 7/10 | 1906 days | |
4.67 | 4% |
| Nina Helmling | 10/10 | 1909 days | |
4.66 | 4% |
| Anna Sternberg | 9/10 | 1912 days | |
4.66 | 4% |
| Mara | 7/10 | 1913 days | |
4.66 | 4% |
| Janne Hansen | 10/10 | 1919 days | |
4.65 | 4% |
| Dana | 9/10 | 1929 days | |
4.63 | 4% |
| Lena Jensen | 8/10 | 1946 days | |
4.6 | 4% |
| Aude Moulin | 6/10 | 1952 days | |
4.59 | 4% |
| Ludvig Fagerstrom | 8/10 | 1958 days | |
4.58 | 4% |
| Johanna Bak | 7/10 | 1958 days | |
4.58 | 4% |
| Fabian Lee | 7/10 | 1969 days | |
4.56 | 4% |
| Bertrand Gilles | 6/10 | 2258 days | |
4.09 | 3% |
| Supiot Zudovic | 9/10 | 2258 days | |
4.09 | 3% |
| Lisa | 8/10 | 2260 days | |
4.08 | 3% |
| Rampon | 9/10 | 2263 days | |
4.08 | 3% |
| Debiesse | 7/10 | 2264 days | |
4.08 | 3% |
| Mo Downes | 5/10 | 2290 days | |
4.04 | 3% |
| Markus Braun | 10/10 | 2335 days | 3.3 | 2% | |
| Bene | 9/10 | 2352 days | |
3.93 | 3% |
| Aurelie Morin | 8/10 | 2357 days | |
3.93 | 3% |
| Andreas and Christine and Nora Busch | 7/10 | 2365 days | |
3.91 | 3% |
| Simon_J | 10/10 | 2366 days | 3.26 | 2% | |
| jooj | 1/10 | 2366 days | 2.77 | 2% | |
| S B | 4/10 | 2366 days | 3.03 | 2% | |
| W_Cameron | 1/10 | 2488 days | 2.63 | 2% | |
| Jurgen Joyce | 6/10 | 2633 days | |
3.47 | 3% |
| J Jmal | 6/10 | 2637 days | |
3.47 | 3% |
| Nicholas Prakenhammar | 7/10 | 2654 days | |
3.44 | 3% |
| Margaret Wendell | 10/10 | 2668 days | |
3.41 | 3% |
| Johan | 8/10 | 2668 days | |
3.41 | 3% |
| Roberto Hallblom | 8/10 | 2668 days | |
3.41 | 3% |
| Therese | 8/10 | 2668 days | |
3.41 | 3% |
| Mesa Anderson | 10/10 | 2670 days | |
3.41 | 3% |
| schmechf | 6/10 | 2701 days | 2.8 | 2% | |
| matta | 2/10 | 2701 days | 2.46 | 2% | |
| Lefty | 10/10 | 2701 days | 2.8 | 2% | |
| estatemanager1 | 10/10 | 2732 days | 2.76 | 2% | |
| Debby | 10/10 | 2823 days | 2.63 | 2% | |
| Nong | 10/10 | 2823 days | 2.63 | 2% | |
| Karin & Bastiaan | 6/10 | 2971 days | |
2.92 | 2% |
| Dogoneit | 9/10 | 2976 days | 2.42 | 2% | |
| Markus | 6/10 | 2979 days | |
2.9 | 2% |
| Adi Leheucel | 9/10 | 2988 days | |
2.89 | 2% |
| Marian | 9/10 | 2993 days | |
2.88 | 2% |
| Amanda Neall | 9/10 | 2999 days | |
2.87 | 2% |
| Emma Ducat | 10/10 | 3007 days | 2.38 | 1% | |
| Mirka Tinterova | 8/10 | 3009 days | |
2.85 | 2% |
| Mark | 7/10 | 3014 days | |
2.85 | 2% |
| Frank Lehe | 6/10 | 3020 days | |
2.84 | 2% |
| Arne Kiesbye | 7/10 | 3021 days | |
2.83 | 2% |
| Canille Lechat | 7/10 | 3024 days | |
2.83 | 2% |
| Daniela Seibel | 10/10 | 3027 days | |
2.82 | 2% |
| Jean-Paul Le Clair | 8/10 | 3029 days | |
2.82 | 2% |
| Ashleigh Buckley | 8/10 | 3035 days | |
2.81 | 2% |
| David Boyle | 7/10 | 3035 days | |
2.81 | 2% |
| JaneWiltshire | 10/10 | 3035 days | 2.34 | 1% | |
| OhWhatAFamily | 10/10 | 3035 days | 2.34 | 1% | |
| TheBigLebowski | 10/10 | 3066 days | 2.3 | 1% | |
| HoBerg | 1/10 | 3097 days | 1.92 | 1% | |
| JudyandAndre | 10/10 | 3097 days | 2.26 | 1% | |
| Antoine Del | 8/10 | 3362 days | |
2.27 | 1% |
| S Millet | 6/10 | 3378 days | |
2.25 | 1% |
| Gail Mckinstry | 8/10 | 3378 days | |
2.25 | 1% |
| Jan Kuenzel | 8/10 | 3378 days | |
2.25 | 1% |
| Hans de Rijk | 8/10 | 3382 days | |
2.24 | 1% |
| Johan | 8/10 | 3382 days | |
2.24 | 1% |
| Sue | 9/10 | 3385 days | |
2.24 | 1% |
| Mark Marg | 8/10 | 3399 days | |
2.21 | 1% |
| sanneb1 | 8/10 | 3447 days | |
2.13 | 1% |
| jameswhite | 8/10 | 3454 days | |
2.12 | 1% |
| lund | 2/10 | 3462 days | 1.55 | 1% | |
| Bas van Schagen | 7/10 | 3469 days | |
2.1 | 1% |
| Chris Leach | 7/10 | 3469 days | |
2.1 | 1% |
| Jenny Davies | 8/10 | 3472 days | |
2.09 | 1% |
| Kitty | 9/10 | 3723 days | |
1.68 | 1% |
| CornelissenS | 9/10 | 3723 days | |
1.68 | 1% |
| Wouter Muller | 7/10 | 3730 days | |
1.67 | 1% |
| DavidMurray | 7/10 | 3740 days | |
1.65 | 1% |
| Wilco | 7/10 | 3768 days | |
1.61 | 1% |
| Oliver | 7/10 | 3771 days | |
1.6 | 1% |
| Filippo | 8/10 | 3774 days | |
1.6 | 1% |
| Sofie | 9/10 | 3823 days | |
1.52 | 1% |
| Benjamin Throk | 9/10 | 4085 days | |
1.08 | 0% |
| Bauer | 10/10 | 4104 days | |
1.05 | 0% |
| Walker | 7/10 | 4154 days | |
0.97 | 0% |
| Wouter Ewalts | 7/10 | 4188 days | |
0.92 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.04% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.
The Rental Car Village experience has 3 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Rental Car Village experience has been adjusted for 27 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 24 | -0.48% |
| 25 | -0.50% |
| 26 | -0.52% |
| 27 | -0.54% |
| 28 | -0.56% |
| 29 | -0.58% |
| 30 | -0.60% |
| … | … |
Final Ranking Score
80%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.