Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Nick Morrison
Rankers owner
Rental Car Village
Valid Reviews
125 Valid Reviews
The Rental Car Village experience has a total of 131 reviews. There are 125 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 125 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 28 |
|
22% |
| 9/10 | 21 |
|
17% |
| 8/10 | 35 |
|
28% |
| 7/10 | 20 |
|
16% |
| 6/10 | 11 |
|
9% |
| 5/10 | 3 |
|
2% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 2 |
|
2% |
| 1/10 | 3 |
|
2% |
78.80% Average
The raw data average (mean) for all the Rental Car Village valid reviews is 78.80% and is based on 125 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
87 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 125 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 87 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
11% |
| 9/10 | 17 |
|
20% |
| 8/10 | 30 |
|
34% |
| 7/10 | 20 |
|
23% |
| 6/10 | 9 |
|
10% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
79.54% Average
The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.74%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Sivan Redel | 9/10 | 76 days | 99.08 | 100% | |
| KIHYUN YOU | 10/10 | 380 days | 77.12 | 78% | |
| Violet | 8/10 | 380 days | 77.12 | 78% | |
| Tim Struessmann | 8/10 | 686 days |  |
37.81 | 37% |
| Gloria | 10/10 | 686 days | 31.51 | 31% | |
| Liah Sun | 10/10 | 686 days | 31.51 | 31% | |
| Rick Andres | 10/10 | 686 days | 31.51 | 31% | |
| Monica Francia | 10/10 | 728 days | |
31.61 | 31% |
| Lori Nicole Brackbill | 10/10 | 745 days | 24.41 | 24% | |
| Pim Vermerris | 8/10 | 745 days | 24.41 | 24% | |
| Christian Schaefer | 8/10 | 745 days | 24.41 | 24% | |
| May | 10/10 | 789 days | |
23.81 | 23% |
| Kat | 8/10 | 789 days | |
23.81 | 23% |
| Claudia Klinge | 10/10 | 816 days | |
20.8 | 20% |
| Heidi Newnham | 10/10 | 1020 days | 5.89 | 5% | |
| Chantal Compagner | 7/10 | 1025 days | |
6.93 | 6% |
| Bas Marinus | 8/10 | 1036 days | |
6.66 | 6% |
| Michael Busching | 10/10 | 1040 days | |
6.58 | 6% |
| Carsten Purschke | 6/10 | 1051 days | 5.31 | 4% | |
| Chris Hamnett | 9/10 | 1051 days | 5.31 | 4% | |
| ANDREY ABLAMUNETS | 5/10 | 1052 days | 5.29 | 4% | |
| Esther Deloure | 5/10 | 1052 days | 5.29 | 4% | |
| Aaron Stalley | 6/10 | 1060 days | |
6.23 | 5% |
| THOMAS TARTARY | 8/10 | 1081 days | 5.03 | 4% | |
| Ives van Neck | 10/10 | 1081 days | 5.03 | 4% | |
| Leanna Wyer | 9/10 | 1088 days | |
6.01 | 5% |
| Elisabeth Grabner | 8/10 | 1099 days | |
5.99 | 5% |
| Stefanie Giese | 8/10 | 1101 days | 4.99 | 4% | |
| Lena Seelert | 4/10 | 1112 days | 4.63 | 4% | |
| Eline Meijer | 9/10 | 1124 days | |
5.95 | 5% |
| Julia Martin | 8/10 | 1128 days | |
5.95 | 5% |
| Anika and Mike | 8/10 | 1139 days | |
5.93 | 5% |
| Howard Lockhart | 9/10 | 1172 days | 4.89 | 4% | |
| Charles Aubry | 8/10 | 1440 days | |
5.43 | 4% |
| Martin Kroek | 9/10 | 1452 days | |
5.41 | 4% |
| Raita | 9/10 | 1509 days | |
5.32 | 4% |
| Polly Rider | 8/10 | 1512 days | |
5.31 | 4% |
| Simon Mehlmann | 8/10 | 1760 days | |
4.91 | 4% |
| Carolin Siegert | 8/10 | 1760 days | |
4.91 | 4% |
| Christopher Buch Madsen | 7/10 | 1778 days | |
4.88 | 4% |
| Nina Helmling | 10/10 | 1781 days | |
4.87 | 4% |
| Anna Sternberg | 9/10 | 1784 days | |
4.87 | 4% |
| Mara | 7/10 | 1785 days | |
4.87 | 4% |
| Janne Hansen | 10/10 | 1791 days | |
4.86 | 4% |
| Dana | 9/10 | 1801 days | |
4.84 | 4% |
| Lena Jensen | 8/10 | 1818 days | |
4.81 | 4% |
| Aude Moulin | 6/10 | 1824 days | |
4.8 | 4% |
| Ludvig Fagerstrom | 8/10 | 1830 days | |
4.79 | 4% |
| Johanna Bak | 7/10 | 1830 days | |
4.79 | 4% |
| Fabian Lee | 7/10 | 1841 days | |
4.77 | 4% |
| Bertrand Gilles | 6/10 | 2130 days | |
4.3 | 3% |
| Supiot Zudovic | 9/10 | 2130 days | |
4.3 | 3% |
| Lisa | 8/10 | 2132 days | |
4.3 | 3% |
| Rampon | 9/10 | 2135 days | |
4.29 | 3% |
| Debiesse | 7/10 | 2136 days | |
4.29 | 3% |
| Mo Downes | 5/10 | 2162 days | |
4.25 | 3% |
| Markus Braun | 10/10 | 2207 days | 3.48 | 2% | |
| Bene | 9/10 | 2224 days | |
4.14 | 3% |
| Aurelie Morin | 8/10 | 2229 days | |
4.14 | 3% |
| Andreas and Christine and Nora Busch | 7/10 | 2237 days | |
4.12 | 3% |
| Simon_J | 10/10 | 2238 days | 3.43 | 2% | |
| jooj | 1/10 | 2238 days | 2.92 | 2% | |
| S B | 4/10 | 2238 days | 3.19 | 2% | |
| W_Cameron | 1/10 | 2360 days | 2.78 | 2% | |
| Jurgen Joyce | 6/10 | 2505 days | |
3.68 | 3% |
| J Jmal | 6/10 | 2509 days | |
3.68 | 3% |
| Nicholas Prakenhammar | 7/10 | 2526 days | |
3.65 | 3% |
| Margaret Wendell | 10/10 | 2540 days | |
3.62 | 3% |
| Johan | 8/10 | 2540 days | |
3.62 | 3% |
| Roberto Hallblom | 8/10 | 2540 days | |
3.62 | 3% |
| Therese | 8/10 | 2540 days | |
3.62 | 3% |
| Mesa Anderson | 10/10 | 2542 days | |
3.62 | 3% |
| schmechf | 6/10 | 2573 days | 2.98 | 2% | |
| matta | 2/10 | 2573 days | 2.62 | 2% | |
| Lefty | 10/10 | 2573 days | 2.98 | 2% | |
| estatemanager1 | 10/10 | 2604 days | 2.93 | 2% | |
| Debby | 10/10 | 2695 days | 2.81 | 2% | |
| Nong | 10/10 | 2695 days | 2.81 | 2% | |
| Karin & Bastiaan | 6/10 | 2843 days | |
3.13 | 2% |
| Dogoneit | 9/10 | 2848 days | 2.6 | 2% | |
| Markus | 6/10 | 2851 days | |
3.11 | 2% |
| Adi Leheucel | 9/10 | 2860 days | |
3.1 | 2% |
| Marian | 9/10 | 2865 days | |
3.09 | 2% |
| Amanda Neall | 9/10 | 2871 days | |
3.08 | 2% |
| Emma Ducat | 10/10 | 2879 days | 2.56 | 1% | |
| Mirka Tinterova | 8/10 | 2881 days | |
3.06 | 2% |
| Mark | 7/10 | 2886 days | |
3.06 | 2% |
| Frank Lehe | 6/10 | 2892 days | |
3.05 | 2% |
| Arne Kiesbye | 7/10 | 2893 days | |
3.04 | 2% |
| Canille Lechat | 7/10 | 2896 days | |
3.04 | 2% |
| Daniela Seibel | 10/10 | 2899 days | |
3.03 | 2% |
| Jean-Paul Le Clair | 8/10 | 2901 days | |
3.03 | 2% |
| Ashleigh Buckley | 8/10 | 2907 days | |
3.02 | 2% |
| David Boyle | 7/10 | 2907 days | |
3.02 | 2% |
| JaneWiltshire | 10/10 | 2907 days | 2.52 | 1% | |
| OhWhatAFamily | 10/10 | 2907 days | 2.52 | 1% | |
| TheBigLebowski | 10/10 | 2938 days | 2.48 | 1% | |
| HoBerg | 1/10 | 2969 days | 2.07 | 1% | |
| JudyandAndre | 10/10 | 2969 days | 2.43 | 1% | |
| Antoine Del | 8/10 | 3234 days | |
2.48 | 1% |
| S Millet | 6/10 | 3250 days | |
2.46 | 1% |
| Gail Mckinstry | 8/10 | 3250 days | |
2.46 | 1% |
| Jan Kuenzel | 8/10 | 3250 days | |
2.46 | 1% |
| Hans de Rijk | 8/10 | 3254 days | |
2.45 | 1% |
| Johan | 8/10 | 3254 days | |
2.45 | 1% |
| Sue | 9/10 | 3257 days | |
2.45 | 1% |
| Mark Marg | 8/10 | 3271 days | |
2.42 | 1% |
| sanneb1 | 8/10 | 3319 days | |
2.34 | 1% |
| jameswhite | 8/10 | 3326 days | |
2.33 | 1% |
| lund | 2/10 | 3334 days | 1.7 | 1% | |
| Bas van Schagen | 7/10 | 3341 days | |
2.31 | 1% |
| Chris Leach | 7/10 | 3341 days | |
2.31 | 1% |
| Jenny Davies | 8/10 | 3344 days | |
2.3 | 1% |
| Kitty | 9/10 | 3595 days | |
1.89 | 1% |
| CornelissenS | 9/10 | 3595 days | |
1.89 | 1% |
| Wouter Muller | 7/10 | 3601 days | |
1.88 | 1% |
| DavidMurray | 7/10 | 3612 days | |
1.86 | 1% |
| Wilco | 7/10 | 3640 days | |
1.82 | 1% |
| Oliver | 7/10 | 3642 days | |
1.81 | 1% |
| Filippo | 8/10 | 3646 days | |
1.81 | 1% |
| Sofie | 9/10 | 3695 days | |
1.73 | 1% |
| Benjamin Throk | 9/10 | 3957 days | |
1.3 | 0% |
| Bauer | 10/10 | 3976 days | |
1.26 | 0% |
| Walker | 7/10 | 4026 days | |
1.18 | 0% |
| Wouter Ewalts | 7/10 | 4060 days | |
1.13 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.51% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.
The Rental Car Village experience has 1 recent ranking. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Rental Car Village experience has been adjusted for 34 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 31 | -0.62% |
| 32 | -0.64% |
| 33 | -0.66% |
| 34 | -0.68% |
| 35 | -0.70% |
| 36 | -0.72% |
| 37 | -0.74% |
| … | … |
Final Ranking Score
82%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.