Roadcat

Roadcat

3 Rankers Reviews

19 Hamilton

Maps

Details

Feature Value Info

Organisation

Roadcat

Commercial organisation

Location

North IslandWaikatoHamilton

Categories

  • OriginalAirport Shuttles

Directions

To Office

Reviews

    Rating Count Percentage
    10/10 1
    33%
    9/10 0
    0%
    8/10 0
    0%
    7/10 0
    0%
    6/10 0
    0%
    5/10 0
    0%
    4/10 0
    0%
    3/10 0
    0%
    2/10 0
    0%
    1/10 2
    67%
  • 5.0/5

    Looks like this guys have new owners very happy nice vans and drivers dress well Thanks guys

    Reviewed over 5 years ago

    liam's avatar

    liam

    Customer

  • 0.5/5

    Roadcat Shuttle Hamilton extremely rude and was not there to meet me at airport as arranged.Dreadfully rude when I called to see where driver was.Never use again.

    Reviewed over 6 years ago

    Adrienne's avatar

    Adrienne

    Customer

  • 0.5/5

    The Roadcat shuttle did not turn up to collect us, although I had received written confirmation that this had been booked.

    We got through to Arrivals in Auckland International Airport at 1am after a long journey to find that there was no transport waiting for us.

    On calling the contact telephone number included in e-mail I received from Roadcat, I received no apology/ assistance and was in fact accused of not making the booking correctly.

    We were left with no option but to organise last-minute (and expensive) accommodation near the airport and take a combination of 2 buses and a taxi to our home in Hamilton the following day. This was very stressful and inconvenient, not to mention expensive.

    I understand that Roadcat may have been busy and understaffed over the Christmas period, but if they were unable to provide the transport they should have let us know so that we could have made alternative arrangements in advance. Instead, we had a stressful end to our holiday which was a real shame.

    On our return I followed up with an email to Roadcat stating the inconvenience they had caused us and received a reply saying that they would look into this. Four months on, we have not received any response or apology from Roadcat.

    Unreliable company & poor customer service - would not use again.

    Reviewed over 13 years ago and experienced in January 2011

    NEW ZEALAND
    soph_p's avatar

    soph_p

    Customer