Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Interislander Ferry.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
353 Valid Reviews
The Interislander Ferry experience has a total of 364 reviews. There are 353 valid reviews that are included when calculating the ranking score and 11 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 353 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 41 |
|
12% |
| 9/10 | 81 |
|
23% |
| 8/10 | 103 |
|
29% |
| 7/10 | 62 |
|
18% |
| 6/10 | 29 |
|
8% |
| 5/10 | 16 |
|
5% |
| 4/10 | 7 |
|
2% |
| 3/10 | 5 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 6 |
|
2% |
76.66% Average
The raw data average (mean) for all the Interislander Ferry valid reviews is 76.66% and is based on 353 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
309 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 353 valid reviews, the experience has 309 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 309 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
10% |
| 9/10 | 70 |
|
23% |
| 8/10 | 98 |
|
32% |
| 7/10 | 58 |
|
19% |
| 6/10 | 25 |
|
8% |
| 5/10 | 15 |
|
5% |
| 4/10 | 6 |
|
2% |
| 3/10 | 4 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
0% |
77.22% Average
The raw data average (mean) for all the Interislander Ferry face-to-face reviews is 77.22% and is based on 309 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
68.98%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Herb Klein | 2/10 | 71 days | 46% |
| Nico | 1/10 | 71 days | 41% |
| Ruban K | 1/10 | 99 days | 41% |
| Maria Longstaff | 10/10 | 130 days | 100% |
| Rina | 9/10 | 252 days | 96% |
| edm | 1/10 | 526 days | 34% |
| Colin Barrow | 9/10 | 587 days | 80% |
| Pauline | 6/10 | 740 days | 60% |
| Megan | 5/10 | 892 days | 42% |
| Marjolaine Loitz | 4/10 | 922 days | 34% |
| Keli Knox | 10/10 | 1257 days | 23% |
| Yar | 1/10 | 1471 days | 5% |
| Pinocity | 6/10 | 1836 days | 4% |
| Helen Russell | 10/10 | 2017 days | 4% |
| NewZealander | 10/10 | 2291 days | 4% |
| Tommy Pickett | 9/10 | 3114 days | 2% |
| Tom Bennett | 8/10 | 3118 days | 2% |
| Jeny Smolders | 9/10 | 3120 days | 2% |
| Gregg Wagstaff | 7/10 | 3345 days | 1% |
| Lianne Ijlst | 8/10 | 3373 days | 2% |
| Samantha and Neis | 8/10 | 3374 days | 2% |
| Brandon Cassidy | 7/10 | 3390 days | 1% |
| Vic Baughen | 9/10 | 3392 days | 2% |
| Anders Frank | 7/10 | 3396 days | 1% |
| Dina Schurer | 8/10 | 3397 days | 2% |
| Kim Youngsub | 9/10 | 3398 days | 2% |
| DEBBIE LAMBERT | 10/10 | 3402 days | 2% |
| Gary Williams | 8/10 | 3402 days | 1% |
| Kimberley Gardien | 8/10 | 3409 days | 1% |
| Antoine | 9/10 | 3430 days | 1% |
| Judit Van lanen | 9/10 | 3435 days | 1% |
| Bjorn Nielsen | 8/10 | 3437 days | 1% |
| Joel Virtanen | 9/10 | 3439 days | 1% |
| Corbin Hure | 7/10 | 3439 days | 1% |
| Ron | 6/10 | 3442 days | 1% |
| Thomas Simeon | 8/10 | 3442 days | 1% |
| Suzannah Hill | 8/10 | 3443 days | 1% |
| Kallan Mrozek | 9/10 | 3444 days | 1% |
| Kees Mol | 9/10 | 3448 days | 1% |
| Kristal Lavender | 10/10 | 3448 days | 1% |
| Bastian Bley | 9/10 | 3449 days | 1% |
| Jasmine Rogers | 3/10 | 3450 days | 1% |
| Louis Nilsson | 8/10 | 3454 days | 1% |
| Tim | 7/10 | 3454 days | 1% |
| Jendrik | 6/10 | 3454 days | 1% |
| Katharina | 7/10 | 3455 days | 1% |
| Chris Valchero | 9/10 | 3458 days | 1% |
| Rulp Niet | 8/10 | 3460 days | 1% |
| Soeren Buchheister | 9/10 | 3461 days | 1% |
| Chas Bronson | 8/10 | 3461 days | 1% |
| Jakob Lovdahl | 9/10 | 3463 days | 1% |
| Alexandra Schmidt | 10/10 | 3473 days | 1% |
| Jade Williams | 10/10 | 3474 days | 1% |
| Sam Staines | 10/10 | 3475 days | 1% |
| Nickolas Jonkergouw | 7/10 | 3479 days | 1% |
| Kirsty Smith | 10/10 | 3479 days | 1% |
| Eva Hesse | 10/10 | 3494 days | 1% |
| celine gries | 8/10 | 3494 days | 1% |
| tinagermany111 | 8/10 | 3508 days | 1% |
| Cassandra Geyer | 8/10 | 3693 days | 1% |
| Olivier Reculeau | 8/10 | 3694 days | 1% |
| Thomas Michel | 5/10 | 3695 days | 1% |
| Lisa Haedrich | 5/10 | 3699 days | 1% |
| Nadja Guiliani | 8/10 | 3703 days | 1% |
| Elbrich | 8/10 | 3703 days | 1% |
| Jamie Serieux | 7/10 | 3706 days | 1% |
| Adele Jacques | 9/10 | 3707 days | 1% |
| Daniel Weber | 6/10 | 3709 days | 1% |
| Emily Noyd | 8/10 | 3711 days | 1% |
| Aparna Gula | 10/10 | 3712 days | 1% |
| Sebastiaan | 7/10 | 3714 days | 1% |
| Andre | 9/10 | 3715 days | 1% |
| Benedikt Hang | 7/10 | 3716 days | 1% |
| Yannick | 8/10 | 3716 days | 1% |
| S Black | 9/10 | 3717 days | 1% |
| Paul Larauze | 6/10 | 3720 days | 1% |
| Florence | 6/10 | 3721 days | 1% |
| Sarah Kovacs | 8/10 | 3722 days | 1% |
| Frenziska Schmid | 7/10 | 3724 days | 1% |
| Maud Livolsi | 7/10 | 3731 days | 1% |
| Lewis Whittle | 6/10 | 3733 days | 1% |
| Lukas Seager | 6/10 | 3733 days | 1% |
| Andrea Tabaka | 8/10 | 3740 days | 1% |
| Tina Rust | 8/10 | 3742 days | 1% |
| Joel Papak | 8/10 | 3744 days | 1% |
| Clemence and Pedro | 9/10 | 3745 days | 1% |
| Doms Wahlelr | 9/10 | 3747 days | 1% |
| Josef Biller | 8/10 | 3747 days | 1% |
| Justine Hoffmann | 8/10 | 3748 days | 1% |
| Friederike East | 7/10 | 3748 days | 1% |
| Mark White | 10/10 | 3749 days | 1% |
| Briony | 8/10 | 3752 days | 1% |
| Gabriel Siibers | 8/10 | 3752 days | 1% |
| Henry Wichler | 8/10 | 3753 days | 1% |
| Kyle Johnson | 9/10 | 3755 days | 1% |
| Niels Wezenberg | 7/10 | 3756 days | 1% |
| John Hamilton | 9/10 | 3756 days | 1% |
| Brianna Burd | 9/10 | 3756 days | 1% |
| Jessica Ruhland | 8/10 | 3757 days | 1% |
| Stula Vladimir | 10/10 | 3758 days | 1% |
| Cosmo Hartuna | 7/10 | 3760 days | 1% |
| Roland Fischer | 6/10 | 3760 days | 1% |
| Ross Holmes | 9/10 | 3761 days | 1% |
| Tilman | 9/10 | 3763 days | 1% |
| Petru | 7/10 | 3764 days | 1% |
| Fero Saarinen | 6/10 | 3765 days | 1% |
| Lauren Thompson | 8/10 | 3767 days | 1% |
| Meilin | 8/10 | 3770 days | 1% |
| Jonas Hoerning | 10/10 | 3774 days | 1% |
| Vanesha Patel | 6/10 | 3775 days | 1% |
| Mauricio Daniele | 9/10 | 3775 days | 1% |
| Sara and Antoine | 8/10 | 3777 days | 1% |
| Clare Pickford | 6/10 | 3777 days | 1% |
| Daniel Hill | 10/10 | 3778 days | 1% |
| Moritz Braun | 7/10 | 3794 days | 1% |
| Grischa Rodust | 8/10 | 3801 days | 1% |
| Chalie Dotesek | 9/10 | 3802 days | 1% |
| Julien Lafeville | 7/10 | 3806 days | 1% |
| Julia Huesam | 8/10 | 3806 days | 1% |
| Alexandre | 9/10 | 3810 days | 1% |
| Kev Zarka | 6/10 | 3811 days | 1% |
| Markus Wabing | 8/10 | 3814 days | 1% |
| Gessica | 6/10 | 3847 days | 0% |
| Simon Quass | 9/10 | 3851 days | 1% |
| Barthelemy | 7/10 | 4080 days | 0% |
| Brita Topp | 10/10 | 4423 days | 1% |
| Laim Thompson | 8/10 | 4423 days | 1% |
| Adriana | 10/10 | 4431 days | 1% |
| Pavel Jarolimek | 5/10 | 4431 days | 0% |
| Leonie Moeller | 6/10 | 4432 days | 0% |
| Doreen Gendel | 8/10 | 4433 days | 1% |
| Carla Oyarzun | 3/10 | 4436 days | 0% |
| Paolo Cases | 3/10 | 4436 days | 0% |
| Wolfgang and Christine | 8/10 | 4441 days | 1% |
| Helen | 8/10 | 4454 days | 1% |
| Olivier Carval | 9/10 | 4456 days | 1% |
| Hirsch Svenja | 9/10 | 4457 days | 1% |
| Mahr Svenja | 8/10 | 4457 days | 1% |
| Anna Guzewiez | 9/10 | 4473 days | 1% |
| Pier Durand | 8/10 | 4477 days | 1% |
| Serena Poggioli | 9/10 | 4477 days | 1% |
| Wayne Schist | 7/10 | 4477 days | 1% |
| Margreth Lydie | 5/10 | 4485 days | 0% |
| Laura Pleumeekers | 7/10 | 4499 days | 1% |
| David Brooks | 10/10 | 4502 days | 1% |
| Adrien Godeloup | 9/10 | 4511 days | 1% |
| Bet Dreno | 8/10 | 4512 days | 1% |
| Joachim | 1/10 | 4513 days | 0% |
| Pioter Jurkowski | 7/10 | 4513 days | 1% |
| Thomas Roche | 9/10 | 4515 days | 1% |
| Brian | 9/10 | 4574 days | 1% |
| hendrik king | 9/10 | 4697 days | 1% |
| Kiki Wykstra | 5/10 | 4807 days | 0% |
| Galen Licht | 4/10 | 4807 days | 0% |
| Yu-Ti Chu | 7/10 | 4810 days | 1% |
| Ton Martens | 7/10 | 4810 days | 1% |
| Joshua Perry | 8/10 | 4815 days | 1% |
| Molly Ladd | 8/10 | 4815 days | 1% |
| Michael Nolan | 9/10 | 4819 days | 1% |
| Julian Roots | 9/10 | 4819 days | 1% |
| Florent Corino | 9/10 | 4823 days | 1% |
| Amiot Cyriane | 7/10 | 4823 days | 1% |
| Annika | 7/10 | 4823 days | 1% |
| Jonas Herrmann | 7/10 | 4823 days | 1% |
| Matthieu Daveou | 8/10 | 4823 days | 1% |
| Julien Panossian | 6/10 | 4823 days | 0% |
| Raoul Montestruer | 5/10 | 4823 days | 0% |
| Alessa Ndra | 8/10 | 4829 days | 1% |
| Bjorn Hedmark | 5/10 | 4830 days | 0% |
| Evyatar Tulipman | 7/10 | 4832 days | 1% |
| S Curry | 10/10 | 4847 days | 1% |
| Ingrid | 9/10 | 4891 days | 1% |
| Reinier Timmer | 7/10 | 4891 days | 1% |
| Moorman | 8/10 | 4900 days | 1% |
| Stefan Roth | 9/10 | 4925 days | 1% |
| David | 9/10 | 4939 days | 1% |
| kevindang | 10/10 | 5092 days | 1% |
| Ruben Kunze | 4/10 | 5174 days | 0% |
| Sebastian Hol | 9/10 | 5180 days | 1% |
| Dick Stewart | 8/10 | 5189 days | 1% |
| David Beaumont | 9/10 | 5196 days | 1% |
| Beyeler | 10/10 | 5201 days | 1% |
| Nikita Sue | 9/10 | 5206 days | 1% |
| Schweiger | 10/10 | 5208 days | 1% |
| Jan & Marian | 10/10 | 5287 days | 1% |
| Konny | 9/10 | 5291 days | 1% |
| Waldemar Schuler | 8/10 | 5291 days | 1% |
| jule | 3/10 | 5305 days | 0% |
| Jack Potman | 8/10 | 5507 days | 1% |
| Jon_and_Family | 9/10 | 5519 days | 1% |
| Walker | 9/10 | 5522 days | 1% |
| Andreas Blessing | 10/10 | 5530 days | 1% |
| Gema | 7/10 | 5533 days | 1% |
| Avry Fabrice | 6/10 | 5538 days | 0% |
| Diane Johnston | 9/10 | 5543 days | 1% |
| Javier Munoz | 8/10 | 5543 days | 1% |
| Ben Akin-Smith | 8/10 | 5544 days | 1% |
| K Wallis | 9/10 | 5549 days | 1% |
| khs | 9/10 | 5550 days | 1% |
| Emma Ducat | 9/10 | 5550 days | 1% |
| Mr and Mrs Lambert | 8/10 | 5557 days | 1% |
| Andrew Koster | 7/10 | 5563 days | 1% |
| Bakker | 8/10 | 5563 days | 1% |
| Kimberly St Louis | 8/10 | 5564 days | 1% |
| Roel Wesstra | 8/10 | 5570 days | 1% |
| Seifert | 10/10 | 5570 days | 1% |
| Derek Woodward | 9/10 | 5572 days | 1% |
| Fabi & Sabi | 8/10 | 5573 days | 1% |
| Rosey834 | 8/10 | 5640 days | 1% |
| Pete & Chris | 10/10 | 5840 days | 1% |
| Tony Masters | 9/10 | 5903 days | 1% |
| Hershell | 8/10 | 5907 days | 1% |
| Mike Robinson | 9/10 | 5908 days | 1% |
| Brent S | 2/10 | 5909 days | 0% |
| Zara Leyden | 9/10 | 5917 days | 1% |
| Judith | 7/10 | 5921 days | 1% |
| anon | 8/10 | 5922 days | 1% |
| Pierre Pilon | 8/10 | 5923 days | 1% |
| Jenny Omb | 1/10 | 5928 days | 0% |
| Frei Urs | 6/10 | 5929 days | 0% |
| Bryan Keddie | 9/10 | 5939 days | 1% |
| Leanne Rogan | 5/10 | 5939 days | 0% |
| Joanne Clarke | 8/10 | 5943 days | 1% |
| Wolfgang G | 9/10 | 5949 days | 1% |
| Thomas Signes | 7/10 | 5970 days | 1% |
| menzel | 10/10 | 5988 days | 1% |
| graemeh1 | 9/10 | 5989 days | 1% |
| klinger | 10/10 | 5989 days | 1% |
| gereldineb | 8/10 | 5999 days | 1% |
| jennyb | 9/10 | 6003 days | 1% |
| Frank de Voogd | 8/10 | 6009 days | 1% |
| Jean Paul Mesnage | 9/10 | 6015 days | 1% |
| Hansjoerg Ehrmann | 5/10 | 6016 days | 0% |
| Daniel Alonso | 9/10 | 6017 days | 1% |
| Nigel Petrie | 9/10 | 6028 days | 1% |
| Tracy & Peter Cassidy | 8/10 | 6044 days | 1% |
| miniappleses | 8/10 | 6066 days | 1% |
| Josie Boyle | 7/10 | 6177 days | 1% |
| JanneP | 9/10 | 6247 days | 1% |
| Mikey | 9/10 | 6254 days | 1% |
| SablotniD | 7/10 | 6258 days | 1% |
| WiebkeS | 9/10 | 6265 days | 1% |
| Tanya | 5/10 | 6266 days | 0% |
| Jan | 6/10 | 6266 days | 0% |
| Viola | 8/10 | 6268 days | 1% |
| RowanL | 7/10 | 6269 days | 1% |
| VickiEngland | 8/10 | 6277 days | 1% |
| TomC1 | 8/10 | 6282 days | 1% |
| AndyK | 9/10 | 6282 days | 1% |
| TatiamT | 9/10 | 6282 days | 1% |
| GillianK | 8/10 | 6284 days | 1% |
| EelcoK | 9/10 | 6284 days | 1% |
| Michael | 9/10 | 6288 days | 1% |
| soccaplaya14 | 10/10 | 6288 days | 1% |
| Eugene | 7/10 | 6290 days | 1% |
| John | 6/10 | 6292 days | 0% |
| Tony | 8/10 | 6297 days | 1% |
| Middleton | 4/10 | 6298 days | 0% |
| Elise | 8/10 | 6299 days | 1% |
| Marie | 8/10 | 6299 days | 1% |
| ThomasS1 | 10/10 | 6304 days | 1% |
| RasmusB | 4/10 | 6306 days | 0% |
| Simon | 8/10 | 6311 days | 1% |
| Phil&Joe | 10/10 | 6313 days | 1% |
| Marcus | 7/10 | 6313 days | 1% |
| Andre | 7/10 | 6315 days | 1% |
| Iris | 9/10 | 6317 days | 1% |
| Carla | 7/10 | 6317 days | 1% |
| Sandra | 8/10 | 6321 days | 1% |
| Schaffluber | 10/10 | 6322 days | 1% |
| Hayley | 5/10 | 6323 days | 0% |
| Con | 2/10 | 6367 days | 0% |
| felix | 7/10 | 6368 days | 1% |
| melissa | 10/10 | 6374 days | 1% |
| John B | 5/10 | 6377 days | 0% |
| Gemma | 7/10 | 6415 days | 1% |
| Henry | 7/10 | 6416 days | 1% |
| Antonella | 10/10 | 6423 days | 1% |
| Michelle | 8/10 | 6423 days | 1% |
| Laura | 7/10 | 6432 days | 1% |
| Sarah | 8/10 | 6446 days | 1% |
| Katerina | 7/10 | 6467 days | 1% |
| Erin | 3/10 | 6467 days | 0% |
| Mike Knight | 9/10 | 6488 days | 1% |
| Bronagh Mcartan | 8/10 | 6497 days | 1% |
| Dave | 8/10 | 6508 days | 1% |
| fgregory | 10/10 | 6511 days | 1% |
| Rhea | 6/10 | 6557 days | 0% |
| Georgina Mulligan | 8/10 | 6569 days | 1% |
| Karen C | 7/10 | 6580 days | 1% |
| Edmund Hillstone | 10/10 | 6598 days | 1% |
| Toby | 6/10 | 6621 days | 0% |
| Jennifer Baulch | 9/10 | 6625 days | 1% |
| Susan | 8/10 | 6629 days | 1% |
| Hoetnagels | 7/10 | 6632 days | 1% |
| Alan Bellerby | 8/10 | 6635 days | 1% |
| Sanne Jonker | 7/10 | 6636 days | 1% |
| Renske Tehurne | 8/10 | 6640 days | 1% |
| Benjamin Krein | 7/10 | 6640 days | 1% |
| Anne and Derek | 8/10 | 6641 days | 1% |
| James Davies | 7/10 | 6641 days | 1% |
| Naomi Horton | 8/10 | 6642 days | 1% |
| Roger Repolusk | 8/10 | 6646 days | 1% |
| Tony Wicks | 6/10 | 6646 days | 0% |
| Nancy Dol | 8/10 | 6646 days | 1% |
| Kristine | 10/10 | 6646 days | 1% |
| Kathy Hawey | 9/10 | 6648 days | 1% |
| David Buckley | 8/10 | 6649 days | 1% |
| Lena1 | 6/10 | 6649 days | 0% |
| John Woodrow | 8/10 | 6650 days | 1% |
| Carmen Dolny | 10/10 | 6650 days | 1% |
| Haemnerli | 8/10 | 6654 days | 1% |
| Carla | 8/10 | 6661 days | 1% |
| Jim Curley | 8/10 | 6661 days | 1% |
| paulonline | 7/10 | 6667 days | 1% |
| Bex | 6/10 | 6676 days | 0% |
| Jenny Hulsebosch | 8/10 | 6677 days | 1% |
| Melissa Steedman | 8/10 | 6688 days | 1% |
| Tim | 7/10 | 6689 days | 1% |
| Falk Seidel | 7/10 | 6692 days | 1% |
| Hans Olthof | 8/10 | 6692 days | 1% |
| Anu | 9/10 | 6695 days | 1% |
| Anneli | 6/10 | 6697 days | 0% |
| purplekat99 | 10/10 | 6705 days | 1% |
| Connor | 10/10 | 6718 days | 1% |
| Ad | 7/10 | 6718 days | 1% |
| Ann Westmacott | 5/10 | 6723 days | 0% |
| Paul Cowie | 8/10 | 6724 days | 1% |
| Ewen Maclean | 8/10 | 6724 days | 1% |
| Sarah Wilton | 5/10 | 6724 days | 0% |
| Arend v Dyn | 7/10 | 6726 days | 1% |
| Linda | 8/10 | 6730 days | 1% |
| Fiona | 7/10 | 6730 days | 1% |
| Ann | 7/10 | 6731 days | 1% |
| ranker_584 | 9/10 | 6734 days | 1% |
| Christine | 7/10 | 6734 days | 1% |
| Nina | 9/10 | 6734 days | 1% |
| Anthony | 7/10 | 6739 days | 1% |
| Tom Clements | 7/10 | 6739 days | 1% |
| ranker_46 | 8/10 | 6851 days | 1% |
| Pat Brewster | 8/10 | 6851 days | 1% |
| FrankOosterwijk | 6/10 | 6936 days | 0% |
| Kim | 8/10 | 6936 days | 1% |
| Helen | 7/10 | 6967 days | 1% |
| Heather | 9/10 | 6967 days | 1% |
| Helene | 9/10 | 6979 days | 1% |
| John | 7/10 | 6979 days | 1% |
| Giancarlo | 6/10 | 6979 days | 0% |
| Annette | 4/10 | 7003 days | 0% |
| John | 5/10 | 7003 days | 0% |
| Duncan | 9/10 | 7008 days | 1% |
| Jen | 4/10 | 7019 days | 0% |
| Rolf | 8/10 | 7027 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Interislander Ferry experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.71% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 87 days. However the Interislander Ferry experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Interislander Ferry experience has been adjusted for 49 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 46 | -0.66% |
| 47 | -0.68% |
| 48 | -0.69% |
| 49 | -0.71% |
| 50 | -0.72% |
| 51 | -0.74% |
| 52 | -0.75% |
| … | … |
8.02% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.