G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Interislander Ferry.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
353 Valid Reviews
The Interislander Ferry experience has a total of 364 reviews. There are 353 valid reviews that are included when calculating the ranking score and 11 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 353 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 41 |
|
12% |
| 9/10 | 81 |
|
23% |
| 8/10 | 103 |
|
29% |
| 7/10 | 62 |
|
18% |
| 6/10 | 29 |
|
8% |
| 5/10 | 16 |
|
5% |
| 4/10 | 7 |
|
2% |
| 3/10 | 5 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 6 |
|
2% |
76.66% Average
The raw data average (mean) for all the Interislander Ferry valid reviews is 76.66% and is based on 353 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
309 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 353 valid reviews, the experience has 309 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 309 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
10% |
| 9/10 | 70 |
|
23% |
| 8/10 | 98 |
|
32% |
| 7/10 | 58 |
|
19% |
| 6/10 | 25 |
|
8% |
| 5/10 | 15 |
|
5% |
| 4/10 | 6 |
|
2% |
| 3/10 | 4 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
0% |
77.22% Average
The raw data average (mean) for all the Interislander Ferry face-to-face reviews is 77.22% and is based on 309 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
68.98%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Herb Klein | 2/10 | 50 days | 46% |
| Nico | 1/10 | 50 days | 41% |
| Ruban K | 1/10 | 78 days | 40% |
| Maria Longstaff | 10/10 | 109 days | 100% |
| Rina | 9/10 | 231 days | 97% |
| edm | 1/10 | 505 days | 35% |
| Colin Barrow | 9/10 | 566 days | 81% |
| Pauline | 6/10 | 719 days | 61% |
| Megan | 5/10 | 871 days | 43% |
| Marjolaine Loitz | 4/10 | 901 days | 35% |
| Keli Knox | 10/10 | 1236 days | 25% |
| Yar | 1/10 | 1450 days | 5% |
| Pinocity | 6/10 | 1815 days | 4% |
| Helen Russell | 10/10 | 1996 days | 4% |
| NewZealander | 10/10 | 2270 days | 4% |
| Tommy Pickett | 9/10 | 3093 days | 2% |
| Tom Bennett | 8/10 | 3097 days | 2% |
| Jeny Smolders | 9/10 | 3099 days | 2% |
| Gregg Wagstaff | 7/10 | 3324 days | 2% |
| Lianne Ijlst | 8/10 | 3352 days | 2% |
| Samantha and Neis | 8/10 | 3353 days | 2% |
| Brandon Cassidy | 7/10 | 3369 days | 1% |
| Vic Baughen | 9/10 | 3371 days | 2% |
| Anders Frank | 7/10 | 3375 days | 1% |
| Dina Schurer | 8/10 | 3376 days | 2% |
| Kim Youngsub | 9/10 | 3377 days | 2% |
| DEBBIE LAMBERT | 10/10 | 3381 days | 2% |
| Gary Williams | 8/10 | 3381 days | 2% |
| Kimberley Gardien | 8/10 | 3388 days | 2% |
| Antoine | 9/10 | 3409 days | 1% |
| Judit Van lanen | 9/10 | 3414 days | 1% |
| Bjorn Nielsen | 8/10 | 3416 days | 1% |
| Joel Virtanen | 9/10 | 3418 days | 1% |
| Corbin Hure | 7/10 | 3418 days | 1% |
| Ron | 6/10 | 3421 days | 1% |
| Thomas Simeon | 8/10 | 3421 days | 1% |
| Suzannah Hill | 8/10 | 3422 days | 1% |
| Kallan Mrozek | 9/10 | 3423 days | 1% |
| Kees Mol | 9/10 | 3427 days | 1% |
| Kristal Lavender | 10/10 | 3427 days | 1% |
| Bastian Bley | 9/10 | 3428 days | 1% |
| Jasmine Rogers | 3/10 | 3429 days | 1% |
| Louis Nilsson | 8/10 | 3433 days | 1% |
| Tim | 7/10 | 3433 days | 1% |
| Jendrik | 6/10 | 3433 days | 1% |
| Katharina | 7/10 | 3434 days | 1% |
| Chris Valchero | 9/10 | 3437 days | 1% |
| Rulp Niet | 8/10 | 3439 days | 1% |
| Soeren Buchheister | 9/10 | 3440 days | 1% |
| Chas Bronson | 8/10 | 3440 days | 1% |
| Jakob Lovdahl | 9/10 | 3442 days | 1% |
| Alexandra Schmidt | 10/10 | 3452 days | 1% |
| Jade Williams | 10/10 | 3453 days | 1% |
| Sam Staines | 10/10 | 3454 days | 1% |
| Nickolas Jonkergouw | 7/10 | 3458 days | 1% |
| Kirsty Smith | 10/10 | 3458 days | 1% |
| Eva Hesse | 10/10 | 3473 days | 1% |
| celine gries | 8/10 | 3473 days | 1% |
| tinagermany111 | 8/10 | 3487 days | 1% |
| Cassandra Geyer | 8/10 | 3672 days | 1% |
| Olivier Reculeau | 8/10 | 3673 days | 1% |
| Thomas Michel | 5/10 | 3674 days | 1% |
| Lisa Haedrich | 5/10 | 3678 days | 1% |
| Nadja Guiliani | 8/10 | 3682 days | 1% |
| Elbrich | 8/10 | 3682 days | 1% |
| Jamie Serieux | 7/10 | 3685 days | 1% |
| Adele Jacques | 9/10 | 3686 days | 1% |
| Daniel Weber | 6/10 | 3688 days | 1% |
| Emily Noyd | 8/10 | 3690 days | 1% |
| Aparna Gula | 10/10 | 3691 days | 1% |
| Sebastiaan | 7/10 | 3693 days | 1% |
| Andre | 9/10 | 3694 days | 1% |
| Benedikt Hang | 7/10 | 3695 days | 1% |
| Yannick | 8/10 | 3695 days | 1% |
| S Black | 9/10 | 3696 days | 1% |
| Paul Larauze | 6/10 | 3699 days | 1% |
| Florence | 6/10 | 3700 days | 1% |
| Sarah Kovacs | 8/10 | 3701 days | 1% |
| Frenziska Schmid | 7/10 | 3703 days | 1% |
| Maud Livolsi | 7/10 | 3710 days | 1% |
| Lewis Whittle | 6/10 | 3712 days | 1% |
| Lukas Seager | 6/10 | 3712 days | 1% |
| Andrea Tabaka | 8/10 | 3719 days | 1% |
| Tina Rust | 8/10 | 3721 days | 1% |
| Joel Papak | 8/10 | 3723 days | 1% |
| Clemence and Pedro | 9/10 | 3724 days | 1% |
| Doms Wahlelr | 9/10 | 3726 days | 1% |
| Josef Biller | 8/10 | 3726 days | 1% |
| Justine Hoffmann | 8/10 | 3727 days | 1% |
| Friederike East | 7/10 | 3727 days | 1% |
| Mark White | 10/10 | 3728 days | 1% |
| Briony | 8/10 | 3731 days | 1% |
| Gabriel Siibers | 8/10 | 3731 days | 1% |
| Henry Wichler | 8/10 | 3732 days | 1% |
| Kyle Johnson | 9/10 | 3734 days | 1% |
| Niels Wezenberg | 7/10 | 3735 days | 1% |
| John Hamilton | 9/10 | 3735 days | 1% |
| Brianna Burd | 9/10 | 3735 days | 1% |
| Jessica Ruhland | 8/10 | 3736 days | 1% |
| Stula Vladimir | 10/10 | 3737 days | 1% |
| Cosmo Hartuna | 7/10 | 3739 days | 1% |
| Roland Fischer | 6/10 | 3739 days | 1% |
| Ross Holmes | 9/10 | 3740 days | 1% |
| Tilman | 9/10 | 3742 days | 1% |
| Petru | 7/10 | 3743 days | 1% |
| Fero Saarinen | 6/10 | 3744 days | 1% |
| Lauren Thompson | 8/10 | 3746 days | 1% |
| Meilin | 8/10 | 3749 days | 1% |
| Jonas Hoerning | 10/10 | 3753 days | 1% |
| Vanesha Patel | 6/10 | 3754 days | 1% |
| Mauricio Daniele | 9/10 | 3754 days | 1% |
| Sara and Antoine | 8/10 | 3756 days | 1% |
| Clare Pickford | 6/10 | 3756 days | 1% |
| Daniel Hill | 10/10 | 3757 days | 1% |
| Moritz Braun | 7/10 | 3773 days | 1% |
| Grischa Rodust | 8/10 | 3780 days | 1% |
| Chalie Dotesek | 9/10 | 3781 days | 1% |
| Julien Lafeville | 7/10 | 3785 days | 1% |
| Julia Huesam | 8/10 | 3785 days | 1% |
| Alexandre | 9/10 | 3789 days | 1% |
| Kev Zarka | 6/10 | 3790 days | 1% |
| Markus Wabing | 8/10 | 3793 days | 1% |
| Gessica | 6/10 | 3826 days | 1% |
| Simon Quass | 9/10 | 3830 days | 1% |
| Barthelemy | 7/10 | 4059 days | 0% |
| Brita Topp | 10/10 | 4402 days | 1% |
| Laim Thompson | 8/10 | 4402 days | 1% |
| Adriana | 10/10 | 4410 days | 1% |
| Pavel Jarolimek | 5/10 | 4410 days | 0% |
| Leonie Moeller | 6/10 | 4411 days | 0% |
| Doreen Gendel | 8/10 | 4412 days | 1% |
| Carla Oyarzun | 3/10 | 4415 days | 0% |
| Paolo Cases | 3/10 | 4415 days | 0% |
| Wolfgang and Christine | 8/10 | 4420 days | 1% |
| Helen | 8/10 | 4433 days | 1% |
| Olivier Carval | 9/10 | 4435 days | 1% |
| Hirsch Svenja | 9/10 | 4436 days | 1% |
| Mahr Svenja | 8/10 | 4436 days | 1% |
| Anna Guzewiez | 9/10 | 4452 days | 1% |
| Pier Durand | 8/10 | 4456 days | 1% |
| Serena Poggioli | 9/10 | 4456 days | 1% |
| Wayne Schist | 7/10 | 4456 days | 1% |
| Margreth Lydie | 5/10 | 4464 days | 0% |
| Laura Pleumeekers | 7/10 | 4478 days | 1% |
| David Brooks | 10/10 | 4481 days | 1% |
| Adrien Godeloup | 9/10 | 4490 days | 1% |
| Bet Dreno | 8/10 | 4491 days | 1% |
| Joachim | 1/10 | 4492 days | 0% |
| Pioter Jurkowski | 7/10 | 4492 days | 1% |
| Thomas Roche | 9/10 | 4494 days | 1% |
| Brian | 9/10 | 4553 days | 1% |
| hendrik king | 9/10 | 4676 days | 1% |
| Kiki Wykstra | 5/10 | 4786 days | 0% |
| Galen Licht | 4/10 | 4786 days | 0% |
| Yu-Ti Chu | 7/10 | 4789 days | 1% |
| Ton Martens | 7/10 | 4789 days | 1% |
| Joshua Perry | 8/10 | 4794 days | 1% |
| Molly Ladd | 8/10 | 4794 days | 1% |
| Michael Nolan | 9/10 | 4798 days | 1% |
| Julian Roots | 9/10 | 4798 days | 1% |
| Florent Corino | 9/10 | 4802 days | 1% |
| Amiot Cyriane | 7/10 | 4802 days | 1% |
| Annika | 7/10 | 4802 days | 1% |
| Jonas Herrmann | 7/10 | 4802 days | 1% |
| Matthieu Daveou | 8/10 | 4802 days | 1% |
| Julien Panossian | 6/10 | 4802 days | 0% |
| Raoul Montestruer | 5/10 | 4802 days | 0% |
| Alessa Ndra | 8/10 | 4808 days | 1% |
| Bjorn Hedmark | 5/10 | 4809 days | 0% |
| Evyatar Tulipman | 7/10 | 4811 days | 1% |
| S Curry | 10/10 | 4826 days | 1% |
| Ingrid | 9/10 | 4870 days | 1% |
| Reinier Timmer | 7/10 | 4870 days | 1% |
| Moorman | 8/10 | 4879 days | 1% |
| Stefan Roth | 9/10 | 4904 days | 1% |
| David | 9/10 | 4918 days | 1% |
| kevindang | 10/10 | 5071 days | 1% |
| Ruben Kunze | 4/10 | 5153 days | 0% |
| Sebastian Hol | 9/10 | 5159 days | 1% |
| Dick Stewart | 8/10 | 5168 days | 1% |
| David Beaumont | 9/10 | 5175 days | 1% |
| Beyeler | 10/10 | 5180 days | 1% |
| Nikita Sue | 9/10 | 5185 days | 1% |
| Schweiger | 10/10 | 5187 days | 1% |
| Jan & Marian | 10/10 | 5266 days | 1% |
| Konny | 9/10 | 5270 days | 1% |
| Waldemar Schuler | 8/10 | 5270 days | 1% |
| jule | 3/10 | 5284 days | 0% |
| Jack Potman | 8/10 | 5486 days | 1% |
| Jon_and_Family | 9/10 | 5498 days | 1% |
| Walker | 9/10 | 5501 days | 1% |
| Andreas Blessing | 10/10 | 5509 days | 1% |
| Gema | 7/10 | 5512 days | 1% |
| Avry Fabrice | 6/10 | 5517 days | 0% |
| Diane Johnston | 9/10 | 5522 days | 1% |
| Javier Munoz | 8/10 | 5522 days | 1% |
| Ben Akin-Smith | 8/10 | 5523 days | 1% |
| K Wallis | 9/10 | 5528 days | 1% |
| khs | 9/10 | 5529 days | 1% |
| Emma Ducat | 9/10 | 5529 days | 1% |
| Mr and Mrs Lambert | 8/10 | 5536 days | 1% |
| Andrew Koster | 7/10 | 5542 days | 1% |
| Bakker | 8/10 | 5542 days | 1% |
| Kimberly St Louis | 8/10 | 5543 days | 1% |
| Roel Wesstra | 8/10 | 5549 days | 1% |
| Seifert | 10/10 | 5549 days | 1% |
| Derek Woodward | 9/10 | 5551 days | 1% |
| Fabi & Sabi | 8/10 | 5552 days | 1% |
| Rosey834 | 8/10 | 5619 days | 1% |
| Pete & Chris | 10/10 | 5819 days | 1% |
| Tony Masters | 9/10 | 5882 days | 1% |
| Hershell | 8/10 | 5886 days | 1% |
| Mike Robinson | 9/10 | 5887 days | 1% |
| Brent S | 2/10 | 5888 days | 0% |
| Zara Leyden | 9/10 | 5896 days | 1% |
| Judith | 7/10 | 5900 days | 1% |
| anon | 8/10 | 5901 days | 1% |
| Pierre Pilon | 8/10 | 5902 days | 1% |
| Jenny Omb | 1/10 | 5907 days | 0% |
| Frei Urs | 6/10 | 5908 days | 0% |
| Bryan Keddie | 9/10 | 5918 days | 1% |
| Leanne Rogan | 5/10 | 5918 days | 0% |
| Joanne Clarke | 8/10 | 5922 days | 1% |
| Wolfgang G | 9/10 | 5928 days | 1% |
| Thomas Signes | 7/10 | 5949 days | 1% |
| menzel | 10/10 | 5967 days | 1% |
| graemeh1 | 9/10 | 5968 days | 1% |
| klinger | 10/10 | 5968 days | 1% |
| gereldineb | 8/10 | 5978 days | 1% |
| jennyb | 9/10 | 5982 days | 1% |
| Frank de Voogd | 8/10 | 5988 days | 1% |
| Jean Paul Mesnage | 9/10 | 5994 days | 1% |
| Hansjoerg Ehrmann | 5/10 | 5995 days | 0% |
| Daniel Alonso | 9/10 | 5996 days | 1% |
| Nigel Petrie | 9/10 | 6007 days | 1% |
| Tracy & Peter Cassidy | 8/10 | 6023 days | 1% |
| miniappleses | 8/10 | 6045 days | 1% |
| Josie Boyle | 7/10 | 6156 days | 1% |
| JanneP | 9/10 | 6226 days | 1% |
| Mikey | 9/10 | 6233 days | 1% |
| SablotniD | 7/10 | 6237 days | 1% |
| WiebkeS | 9/10 | 6244 days | 1% |
| Tanya | 5/10 | 6245 days | 0% |
| Jan | 6/10 | 6245 days | 0% |
| Viola | 8/10 | 6247 days | 1% |
| RowanL | 7/10 | 6248 days | 1% |
| VickiEngland | 8/10 | 6256 days | 1% |
| TomC1 | 8/10 | 6261 days | 1% |
| AndyK | 9/10 | 6261 days | 1% |
| TatiamT | 9/10 | 6261 days | 1% |
| GillianK | 8/10 | 6263 days | 1% |
| EelcoK | 9/10 | 6263 days | 1% |
| Michael | 9/10 | 6267 days | 1% |
| soccaplaya14 | 10/10 | 6268 days | 1% |
| Eugene | 7/10 | 6269 days | 1% |
| John | 6/10 | 6271 days | 0% |
| Tony | 8/10 | 6276 days | 1% |
| Middleton | 4/10 | 6277 days | 0% |
| Elise | 8/10 | 6278 days | 1% |
| Marie | 8/10 | 6278 days | 1% |
| ThomasS1 | 10/10 | 6283 days | 1% |
| RasmusB | 4/10 | 6285 days | 0% |
| Simon | 8/10 | 6290 days | 1% |
| Phil&Joe | 10/10 | 6292 days | 1% |
| Marcus | 7/10 | 6292 days | 1% |
| Andre | 7/10 | 6294 days | 1% |
| Iris | 9/10 | 6296 days | 1% |
| Carla | 7/10 | 6296 days | 1% |
| Sandra | 8/10 | 6300 days | 1% |
| Schaffluber | 10/10 | 6301 days | 1% |
| Hayley | 5/10 | 6302 days | 0% |
| Con | 2/10 | 6346 days | 0% |
| felix | 7/10 | 6347 days | 1% |
| melissa | 10/10 | 6353 days | 1% |
| John B | 5/10 | 6356 days | 0% |
| Gemma | 7/10 | 6394 days | 1% |
| Henry | 7/10 | 6395 days | 1% |
| Antonella | 10/10 | 6402 days | 1% |
| Michelle | 8/10 | 6402 days | 1% |
| Laura | 7/10 | 6411 days | 1% |
| Sarah | 8/10 | 6425 days | 1% |
| Katerina | 7/10 | 6446 days | 1% |
| Erin | 3/10 | 6446 days | 0% |
| Mike Knight | 9/10 | 6467 days | 1% |
| Bronagh Mcartan | 8/10 | 6476 days | 1% |
| Dave | 8/10 | 6487 days | 1% |
| fgregory | 10/10 | 6490 days | 1% |
| Rhea | 6/10 | 6536 days | 0% |
| Georgina Mulligan | 8/10 | 6548 days | 1% |
| Karen C | 7/10 | 6560 days | 1% |
| Edmund Hillstone | 10/10 | 6577 days | 1% |
| Toby | 6/10 | 6600 days | 0% |
| Jennifer Baulch | 9/10 | 6604 days | 1% |
| Susan | 8/10 | 6608 days | 1% |
| Hoetnagels | 7/10 | 6611 days | 1% |
| Alan Bellerby | 8/10 | 6614 days | 1% |
| Sanne Jonker | 7/10 | 6615 days | 1% |
| Renske Tehurne | 8/10 | 6619 days | 1% |
| Benjamin Krein | 7/10 | 6619 days | 1% |
| Anne and Derek | 8/10 | 6620 days | 1% |
| James Davies | 7/10 | 6620 days | 1% |
| Naomi Horton | 8/10 | 6621 days | 1% |
| Roger Repolusk | 8/10 | 6625 days | 1% |
| Tony Wicks | 6/10 | 6625 days | 0% |
| Nancy Dol | 8/10 | 6625 days | 1% |
| Kristine | 10/10 | 6625 days | 1% |
| Kathy Hawey | 9/10 | 6627 days | 1% |
| David Buckley | 8/10 | 6628 days | 1% |
| Lena1 | 6/10 | 6628 days | 0% |
| John Woodrow | 8/10 | 6629 days | 1% |
| Carmen Dolny | 10/10 | 6629 days | 1% |
| Haemnerli | 8/10 | 6633 days | 1% |
| Carla | 8/10 | 6640 days | 1% |
| Jim Curley | 8/10 | 6640 days | 1% |
| paulonline | 7/10 | 6646 days | 1% |
| Bex | 6/10 | 6655 days | 0% |
| Jenny Hulsebosch | 8/10 | 6656 days | 1% |
| Melissa Steedman | 8/10 | 6667 days | 1% |
| Tim | 7/10 | 6668 days | 1% |
| Falk Seidel | 7/10 | 6671 days | 1% |
| Hans Olthof | 8/10 | 6671 days | 1% |
| Anu | 9/10 | 6674 days | 1% |
| Anneli | 6/10 | 6676 days | 0% |
| purplekat99 | 10/10 | 6684 days | 1% |
| Connor | 10/10 | 6697 days | 1% |
| Ad | 7/10 | 6697 days | 1% |
| Ann Westmacott | 5/10 | 6702 days | 0% |
| Paul Cowie | 8/10 | 6703 days | 1% |
| Ewen Maclean | 8/10 | 6703 days | 1% |
| Sarah Wilton | 5/10 | 6703 days | 0% |
| Arend v Dyn | 7/10 | 6705 days | 1% |
| Linda | 8/10 | 6709 days | 1% |
| Fiona | 7/10 | 6709 days | 1% |
| Ann | 7/10 | 6710 days | 1% |
| ranker_584 | 9/10 | 6713 days | 1% |
| Christine | 7/10 | 6713 days | 1% |
| Nina | 9/10 | 6713 days | 1% |
| Anthony | 7/10 | 6718 days | 1% |
| Tom Clements | 7/10 | 6718 days | 1% |
| ranker_46 | 8/10 | 6830 days | 1% |
| Pat Brewster | 8/10 | 6830 days | 1% |
| FrankOosterwijk | 6/10 | 6915 days | 0% |
| Kim | 8/10 | 6915 days | 1% |
| Helen | 7/10 | 6946 days | 1% |
| Heather | 9/10 | 6946 days | 1% |
| Helene | 9/10 | 6958 days | 1% |
| John | 7/10 | 6958 days | 1% |
| Giancarlo | 6/10 | 6958 days | 0% |
| Annette | 4/10 | 6982 days | 0% |
| John | 5/10 | 6982 days | 0% |
| Duncan | 9/10 | 6987 days | 1% |
| Jen | 4/10 | 6998 days | 0% |
| Rolf | 8/10 | 7006 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Interislander Ferry experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.47% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 69 days. However the Interislander Ferry experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Interislander Ferry experience has been adjusted for 28 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 25 | -0.42% |
| 26 | -0.44% |
| 27 | -0.45% |
| 28 | -0.47% |
| 29 | -0.49% |
| 30 | -0.50% |
| 31 | -0.52% |
| … | … |
7.88% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.