Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Interislander Ferry.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
347 Valid Reviews
The Interislander Ferry experience has a total of 357 reviews. There are 347 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 347 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 40 |
|
12% |
9/10 | 80 |
|
23% |
8/10 | 103 |
|
30% |
7/10 | 62 |
|
18% |
6/10 | 29 |
|
8% |
5/10 | 16 |
|
5% |
4/10 | 7 |
|
2% |
3/10 | 5 |
|
1% |
2/10 | 2 |
|
1% |
1/10 | 3 |
|
1% |
77.29% Average
The raw data average (mean) for all the Interislander Ferry valid reviews is 77.29% and is based on 347 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
309 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 347 valid reviews, the experience has 309 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 309 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 30 |
|
10% |
9/10 | 70 |
|
23% |
8/10 | 98 |
|
32% |
7/10 | 58 |
|
19% |
6/10 | 25 |
|
8% |
5/10 | 15 |
|
5% |
4/10 | 6 |
|
2% |
3/10 | 4 |
|
1% |
2/10 | 2 |
|
1% |
1/10 | 1 |
|
0% |
77.22% Average
The raw data average (mean) for all the Interislander Ferry face-to-face reviews is 77.22% and is based on 309 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
74.11%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Colin Barrow | 9/10 | 62 days | 100% |
Pauline | 6/10 | 215 days | 85% |
Megan | 5/10 | 367 days | 71% |
Marjolaine Loitz | 4/10 | 397 days | 60% |
Keli Knox | 10/10 | 732 days | 70% |
Yar | 1/10 | 946 days | 20% |
Pinocity | 6/10 | 1311 days | 17% |
Helen Russell | 10/10 | 1492 days | 11% |
NewZealander | 10/10 | 1766 days | 5% |
Tommy Pickett | 9/10 | 2589 days | 4% |
Tom Bennett | 8/10 | 2593 days | 3% |
Jeny Smolders | 9/10 | 2595 days | 3% |
Gregg Wagstaff | 7/10 | 2820 days | 3% |
Lianne Ijlst | 8/10 | 2848 days | 3% |
Samantha and Neis | 8/10 | 2849 days | 3% |
Brandon Cassidy | 7/10 | 2865 days | 3% |
Vic Baughen | 9/10 | 2867 days | 3% |
Anders Frank | 7/10 | 2871 days | 3% |
Dina Schurer | 8/10 | 2872 days | 3% |
Kim Youngsub | 9/10 | 2873 days | 3% |
DEBBIE LAMBERT | 10/10 | 2877 days | 3% |
Gary Williams | 8/10 | 2877 days | 3% |
Kimberley Gardien | 8/10 | 2884 days | 3% |
Antoine | 9/10 | 2905 days | 3% |
Judit Van lanen | 9/10 | 2910 days | 3% |
Bjorn Nielsen | 8/10 | 2912 days | 3% |
Joel Virtanen | 9/10 | 2914 days | 3% |
Corbin Hure | 7/10 | 2914 days | 3% |
Ron | 6/10 | 2917 days | 2% |
Thomas Simeon | 8/10 | 2917 days | 3% |
Suzannah Hill | 8/10 | 2918 days | 3% |
Kallan Mrozek | 9/10 | 2919 days | 3% |
Kees Mol | 9/10 | 2923 days | 3% |
Kristal Lavender | 10/10 | 2923 days | 3% |
Bastian Bley | 9/10 | 2924 days | 3% |
Jasmine Rogers | 3/10 | 2925 days | 2% |
Louis Nilsson | 8/10 | 2929 days | 3% |
Tim | 7/10 | 2929 days | 3% |
Jendrik | 6/10 | 2929 days | 2% |
Katharina | 7/10 | 2930 days | 3% |
Chris Valchero | 9/10 | 2933 days | 3% |
Rulp Niet | 8/10 | 2935 days | 3% |
Soeren Buchheister | 9/10 | 2936 days | 3% |
Chas Bronson | 8/10 | 2936 days | 3% |
Jakob Lovdahl | 9/10 | 2938 days | 3% |
Alexandra Schmidt | 10/10 | 2948 days | 3% |
Jade Williams | 10/10 | 2949 days | 3% |
Sam Staines | 10/10 | 2950 days | 3% |
Nickolas Jonkergouw | 7/10 | 2954 days | 3% |
Kirsty Smith | 10/10 | 2954 days | 3% |
Eva Hesse | 10/10 | 2969 days | 3% |
celine gries | 8/10 | 2969 days | 3% |
tinagermany111 | 8/10 | 2984 days | 3% |
Cassandra Geyer | 8/10 | 3168 days | 2% |
Olivier Reculeau | 8/10 | 3169 days | 2% |
Thomas Michel | 5/10 | 3170 days | 2% |
Lisa Haedrich | 5/10 | 3174 days | 2% |
Nadja Guiliani | 8/10 | 3178 days | 2% |
Elbrich | 8/10 | 3178 days | 2% |
Jamie Serieux | 7/10 | 3181 days | 2% |
Adele Jacques | 9/10 | 3182 days | 2% |
Daniel Weber | 6/10 | 3184 days | 2% |
Emily Noyd | 8/10 | 3186 days | 2% |
Aparna Gula | 10/10 | 3187 days | 2% |
Sebastiaan | 7/10 | 3189 days | 2% |
Andre | 9/10 | 3190 days | 2% |
Benedikt Hang | 7/10 | 3191 days | 2% |
Yannick | 8/10 | 3191 days | 2% |
S Black | 9/10 | 3192 days | 2% |
Paul Larauze | 6/10 | 3195 days | 2% |
Florence | 6/10 | 3196 days | 2% |
Sarah Kovacs | 8/10 | 3197 days | 2% |
Frenziska Schmid | 7/10 | 3199 days | 2% |
Maud Livolsi | 7/10 | 3206 days | 2% |
Lewis Whittle | 6/10 | 3208 days | 2% |
Lukas Seager | 6/10 | 3208 days | 2% |
Andrea Tabaka | 8/10 | 3215 days | 2% |
Tina Rust | 8/10 | 3217 days | 2% |
Joel Papak | 8/10 | 3219 days | 2% |
Clemence and Pedro | 9/10 | 3220 days | 2% |
Doms Wahlelr | 9/10 | 3222 days | 2% |
Josef Biller | 8/10 | 3222 days | 2% |
Justine Hoffmann | 8/10 | 3223 days | 2% |
Friederike East | 7/10 | 3223 days | 2% |
Mark White | 10/10 | 3224 days | 2% |
Briony | 8/10 | 3227 days | 2% |
Gabriel Siibers | 8/10 | 3227 days | 2% |
Henry Wichler | 8/10 | 3228 days | 2% |
Kyle Johnson | 9/10 | 3230 days | 2% |
Niels Wezenberg | 7/10 | 3231 days | 2% |
John Hamilton | 9/10 | 3231 days | 2% |
Brianna Burd | 9/10 | 3231 days | 2% |
Jessica Ruhland | 8/10 | 3232 days | 2% |
Stula Vladimir | 10/10 | 3233 days | 2% |
Cosmo Hartuna | 7/10 | 3235 days | 2% |
Roland Fischer | 6/10 | 3235 days | 2% |
Ross Holmes | 9/10 | 3236 days | 2% |
Tilman | 9/10 | 3238 days | 2% |
Petru | 7/10 | 3239 days | 2% |
Fero Saarinen | 6/10 | 3240 days | 2% |
Lauren Thompson | 8/10 | 3242 days | 2% |
Meilin | 8/10 | 3245 days | 2% |
Jonas Hoerning | 10/10 | 3249 days | 2% |
Vanesha Patel | 6/10 | 3250 days | 2% |
Mauricio Daniele | 9/10 | 3250 days | 2% |
Sara and Antoine | 8/10 | 3252 days | 2% |
Clare Pickford | 6/10 | 3252 days | 2% |
Daniel Hill | 10/10 | 3253 days | 2% |
Moritz Braun | 7/10 | 3269 days | 2% |
Grischa Rodust | 8/10 | 3276 days | 2% |
Chalie Dotesek | 9/10 | 3277 days | 2% |
Julien Lafeville | 7/10 | 3281 days | 2% |
Julia Huesam | 8/10 | 3281 days | 2% |
Alexandre | 9/10 | 3285 days | 2% |
Kev Zarka | 6/10 | 3286 days | 2% |
Markus Wabing | 8/10 | 3289 days | 2% |
Gessica | 6/10 | 3322 days | 2% |
Simon Quass | 9/10 | 3326 days | 2% |
Barthelemy | 7/10 | 3555 days | 2% |
Brita Topp | 10/10 | 3898 days | 1% |
Laim Thompson | 8/10 | 3898 days | 1% |
Adriana | 10/10 | 3906 days | 1% |
Pavel Jarolimek | 5/10 | 3906 days | 1% |
Leonie Moeller | 6/10 | 3907 days | 1% |
Doreen Gendel | 8/10 | 3908 days | 1% |
Carla Oyarzun | 3/10 | 3911 days | 0% |
Paolo Cases | 3/10 | 3911 days | 0% |
Wolfgang and Christine | 8/10 | 3916 days | 1% |
Helen | 8/10 | 3929 days | 1% |
Olivier Carval | 9/10 | 3931 days | 1% |
Hirsch Svenja | 9/10 | 3932 days | 1% |
Mahr Svenja | 8/10 | 3932 days | 1% |
Anna Guzewiez | 9/10 | 3948 days | 1% |
Pier Durand | 8/10 | 3952 days | 1% |
Serena Poggioli | 9/10 | 3952 days | 1% |
Wayne Schist | 7/10 | 3952 days | 1% |
Margreth Lydie | 5/10 | 3960 days | 1% |
Laura Pleumeekers | 7/10 | 3974 days | 1% |
David Brooks | 10/10 | 3977 days | 1% |
Adrien Godeloup | 9/10 | 3986 days | 1% |
Bet Dreno | 8/10 | 3987 days | 1% |
Joachim | 1/10 | 3988 days | 0% |
Pioter Jurkowski | 7/10 | 3988 days | 1% |
Thomas Roche | 9/10 | 3990 days | 1% |
Brian | 9/10 | 4049 days | 1% |
hendrik king | 9/10 | 4172 days | 0% |
Kiki Wykstra | 5/10 | 4282 days | 0% |
Galen Licht | 4/10 | 4282 days | 0% |
Yu-Ti Chu | 7/10 | 4285 days | 0% |
Ton Martens | 7/10 | 4285 days | 0% |
Joshua Perry | 8/10 | 4290 days | 0% |
Molly Ladd | 8/10 | 4290 days | 0% |
Michael Nolan | 9/10 | 4294 days | 0% |
Julian Roots | 9/10 | 4294 days | 0% |
Florent Corino | 9/10 | 4298 days | 0% |
Amiot Cyriane | 7/10 | 4298 days | 0% |
Annika | 7/10 | 4298 days | 0% |
Jonas Herrmann | 7/10 | 4298 days | 0% |
Matthieu Daveou | 8/10 | 4298 days | 0% |
Julien Panossian | 6/10 | 4298 days | 0% |
Raoul Montestruer | 5/10 | 4298 days | 0% |
Alessa Ndra | 8/10 | 4304 days | 0% |
Bjorn Hedmark | 5/10 | 4305 days | 0% |
Evyatar Tulipman | 7/10 | 4307 days | 0% |
S Curry | 10/10 | 4322 days | 0% |
Ingrid | 9/10 | 4366 days | 0% |
Reinier Timmer | 7/10 | 4366 days | 0% |
Moorman | 8/10 | 4375 days | 0% |
Stefan Roth | 9/10 | 4400 days | 1% |
David | 9/10 | 4414 days | 1% |
kevindang | 10/10 | 4567 days | 1% |
Ruben Kunze | 4/10 | 4649 days | 1% |
Sebastian Hol | 9/10 | 4655 days | 1% |
Dick Stewart | 8/10 | 4664 days | 1% |
David Beaumont | 9/10 | 4671 days | 1% |
Beyeler | 10/10 | 4676 days | 1% |
Nikita Sue | 9/10 | 4681 days | 1% |
Schweiger | 10/10 | 4683 days | 1% |
Jan & Marian | 10/10 | 4762 days | 1% |
Konny | 9/10 | 4766 days | 1% |
Waldemar Schuler | 8/10 | 4766 days | 1% |
jule | 3/10 | 4780 days | 1% |
Jack Potman | 8/10 | 4982 days | 1% |
Jon_and_Family | 9/10 | 4994 days | 1% |
Walker | 9/10 | 4997 days | 1% |
Andreas Blessing | 10/10 | 5005 days | 1% |
Gema | 7/10 | 5008 days | 1% |
Avry Fabrice | 6/10 | 5013 days | 1% |
Diane Johnston | 9/10 | 5018 days | 1% |
Javier Munoz | 8/10 | 5018 days | 1% |
Ben Akin-Smith | 8/10 | 5019 days | 1% |
K Wallis | 9/10 | 5024 days | 1% |
khs | 9/10 | 5025 days | 1% |
Emma Ducat | 9/10 | 5025 days | 1% |
Mr and Mrs Lambert | 8/10 | 5032 days | 1% |
Andrew Koster | 7/10 | 5038 days | 1% |
Bakker | 8/10 | 5038 days | 1% |
Kimberly St Louis | 8/10 | 5039 days | 1% |
Roel Wesstra | 8/10 | 5045 days | 1% |
Seifert | 10/10 | 5045 days | 1% |
Derek Woodward | 9/10 | 5047 days | 1% |
Fabi & Sabi | 8/10 | 5048 days | 1% |
Rosey834 | 8/10 | 5115 days | 1% |
Pete & Chris | 10/10 | 5315 days | 1% |
Tony Masters | 9/10 | 5378 days | 1% |
Hershell | 8/10 | 5382 days | 1% |
Mike Robinson | 9/10 | 5383 days | 1% |
Brent S | 2/10 | 5384 days | 0% |
Zara Leyden | 9/10 | 5392 days | 1% |
Judith | 7/10 | 5396 days | 1% |
anon | 8/10 | 5397 days | 1% |
Pierre Pilon | 8/10 | 5398 days | 1% |
Jenny Omb | 1/10 | 5403 days | 0% |
Frei Urs | 6/10 | 5404 days | 1% |
Bryan Keddie | 9/10 | 5414 days | 1% |
Leanne Rogan | 5/10 | 5414 days | 1% |
Joanne Clarke | 8/10 | 5418 days | 1% |
Wolfgang G | 9/10 | 5424 days | 1% |
Thomas Signes | 7/10 | 5445 days | 1% |
menzel | 10/10 | 5463 days | 1% |
graemeh1 | 9/10 | 5464 days | 1% |
klinger | 10/10 | 5464 days | 1% |
gereldineb | 8/10 | 5474 days | 1% |
jennyb | 9/10 | 5478 days | 1% |
Frank de Voogd | 8/10 | 5484 days | 1% |
Jean Paul Mesnage | 9/10 | 5490 days | 1% |
Hansjoerg Ehrmann | 5/10 | 5491 days | 1% |
Daniel Alonso | 9/10 | 5492 days | 1% |
Nigel Petrie | 9/10 | 5503 days | 1% |
Tracy & Peter Cassidy | 8/10 | 5519 days | 1% |
miniappleses | 8/10 | 5541 days | 1% |
Josie Boyle | 7/10 | 5652 days | 1% |
JanneP | 9/10 | 5722 days | 1% |
Mikey | 9/10 | 5729 days | 1% |
SablotniD | 7/10 | 5734 days | 1% |
WiebkeS | 9/10 | 5740 days | 1% |
Tanya | 5/10 | 5741 days | 1% |
Jan | 6/10 | 5742 days | 1% |
Viola | 8/10 | 5743 days | 1% |
RowanL | 7/10 | 5744 days | 1% |
VickiEngland | 8/10 | 5752 days | 1% |
TomC1 | 8/10 | 5757 days | 1% |
AndyK | 9/10 | 5757 days | 1% |
TatiamT | 9/10 | 5757 days | 1% |
GillianK | 8/10 | 5759 days | 1% |
EelcoK | 9/10 | 5759 days | 1% |
Michael | 9/10 | 5763 days | 1% |
soccaplaya14 | 10/10 | 5764 days | 1% |
Eugene | 7/10 | 5766 days | 1% |
John | 6/10 | 5768 days | 1% |
Tony | 8/10 | 5772 days | 1% |
Middleton | 4/10 | 5774 days | 1% |
Elise | 8/10 | 5775 days | 1% |
Marie | 8/10 | 5775 days | 1% |
ThomasS1 | 10/10 | 5779 days | 1% |
RasmusB | 4/10 | 5781 days | 1% |
Simon | 8/10 | 5786 days | 1% |
Phil&Joe | 10/10 | 5789 days | 1% |
Marcus | 7/10 | 5789 days | 1% |
Andre | 7/10 | 5790 days | 1% |
Iris | 9/10 | 5792 days | 1% |
Carla | 7/10 | 5792 days | 1% |
Sandra | 8/10 | 5796 days | 1% |
Schaffluber | 10/10 | 5797 days | 1% |
Hayley | 5/10 | 5798 days | 1% |
Con | 2/10 | 5843 days | 0% |
felix | 7/10 | 5844 days | 1% |
melissa | 10/10 | 5850 days | 1% |
John B | 5/10 | 5852 days | 1% |
Gemma | 7/10 | 5891 days | 1% |
Henry | 7/10 | 5891 days | 1% |
Antonella | 10/10 | 5899 days | 1% |
Michelle | 8/10 | 5899 days | 1% |
Laura | 7/10 | 5908 days | 1% |
Sarah | 8/10 | 5922 days | 1% |
Katerina | 7/10 | 5943 days | 1% |
Erin | 3/10 | 5943 days | 1% |
Mike Knight | 9/10 | 5964 days | 1% |
Bronagh Mcartan | 8/10 | 5973 days | 1% |
Dave | 8/10 | 5984 days | 1% |
fgregory | 10/10 | 5987 days | 1% |
Rhea | 6/10 | 6032 days | 1% |
Georgina Mulligan | 8/10 | 6044 days | 1% |
Karen C | 7/10 | 6056 days | 1% |
Edmund Hillstone | 10/10 | 6074 days | 1% |
Toby | 6/10 | 6096 days | 1% |
Jennifer Baulch | 9/10 | 6100 days | 1% |
Susan | 8/10 | 6104 days | 1% |
Hoetnagels | 7/10 | 6107 days | 1% |
Alan Bellerby | 8/10 | 6110 days | 1% |
Sanne Jonker | 7/10 | 6111 days | 1% |
Renske Tehurne | 8/10 | 6115 days | 1% |
Benjamin Krein | 7/10 | 6115 days | 1% |
Anne and Derek | 8/10 | 6116 days | 1% |
James Davies | 7/10 | 6116 days | 1% |
Naomi Horton | 8/10 | 6117 days | 1% |
Roger Repolusk | 8/10 | 6121 days | 1% |
Tony Wicks | 6/10 | 6121 days | 1% |
Nancy Dol | 8/10 | 6121 days | 1% |
Kristine | 10/10 | 6121 days | 1% |
Kathy Hawey | 9/10 | 6123 days | 1% |
David Buckley | 8/10 | 6124 days | 1% |
Lena1 | 6/10 | 6125 days | 1% |
John Woodrow | 8/10 | 6125 days | 1% |
Carmen Dolny | 10/10 | 6125 days | 1% |
Haemnerli | 8/10 | 6129 days | 1% |
Carla | 8/10 | 6136 days | 1% |
Jim Curley | 8/10 | 6136 days | 1% |
paulonline | 7/10 | 6142 days | 1% |
Bex | 6/10 | 6151 days | 1% |
Jenny Hulsebosch | 8/10 | 6152 days | 1% |
Melissa Steedman | 8/10 | 6163 days | 1% |
Tim | 7/10 | 6164 days | 1% |
Falk Seidel | 7/10 | 6167 days | 1% |
Hans Olthof | 8/10 | 6167 days | 1% |
Anu | 9/10 | 6170 days | 1% |
Anneli | 6/10 | 6172 days | 1% |
purplekat99 | 10/10 | 6180 days | 1% |
Connor | 10/10 | 6193 days | 1% |
Ad | 7/10 | 6193 days | 1% |
Ann Westmacott | 5/10 | 6198 days | 1% |
Paul Cowie | 8/10 | 6199 days | 1% |
Ewen Maclean | 8/10 | 6199 days | 1% |
Sarah Wilton | 5/10 | 6199 days | 1% |
Arend v Dyn | 7/10 | 6201 days | 1% |
Linda | 8/10 | 6205 days | 1% |
Fiona | 7/10 | 6205 days | 1% |
Ann | 7/10 | 6206 days | 1% |
ranker_584 | 9/10 | 6209 days | 1% |
Christine | 7/10 | 6209 days | 1% |
Nina | 9/10 | 6209 days | 1% |
Anthony | 7/10 | 6214 days | 1% |
Tom Clements | 7/10 | 6214 days | 1% |
ranker_46 | 8/10 | 6326 days | 1% |
Pat Brewster | 8/10 | 6326 days | 1% |
FrankOosterwijk | 6/10 | 6411 days | 1% |
Kim | 8/10 | 6411 days | 1% |
Helen | 7/10 | 6442 days | 1% |
Heather | 9/10 | 6442 days | 1% |
Helene | 9/10 | 6454 days | 1% |
John | 7/10 | 6454 days | 1% |
Giancarlo | 6/10 | 6454 days | 1% |
Annette | 4/10 | 6478 days | 1% |
John | 5/10 | 6478 days | 1% |
Duncan | 9/10 | 6483 days | 1% |
Jen | 4/10 | 6494 days | 1% |
Rolf | 8/10 | 6502 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Interislander Ferry experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.53% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Interislander Ferry experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Interislander Ferry experience has been adjusted for 26 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
23 | -0.47% |
24 | -0.49% |
25 | -0.51% |
26 | -0.53% |
27 | -0.55% |
28 | -0.57% |
29 | -0.59% |
… | … |
5.23% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
79%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.