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North IslandAuckland RegionAuckland

GO Rentals – New Zealand Car Rental in Auckland, Wellington, Christchurch and Queenstown... LET'S GO!

Kia ora and welcome to GO Rentals.

We’re a big team of extremely passionate people who GO further in every way to make your journey a roaring success. Wherever you’re going, whatever the reason, we’ll make you feel like it’s the most important thing in the world.

Of course we have hundreds of safe, reliable, clean and affordable late-model vehicles like the other top companies. And what you see is what you get, meaning no hidden costs and the car you book is the car you drive. All that, plus our standout service, will really put a smile on your dial.

So once you know where you’re GOing and who you’re taking, get in touch and let us get your ultimate Kiwi car rental experience underway.

Learn more…

GO Rentals

GO Rentals

GO Logo

GO Logo

GO Logo

GO Logo

Email: info@gorentals.co.nz

Website: GO Rentals website

Phone: 0800 467-368

Phone (intl): From Australia 1800-071-857, from USA 1800-584-1330, from UK 0800-028-7840, NZ 0800-467-368, Other +64 9-974-1598

Wellington Address:
500 Broadway, Strathmore Park. Wellington Airport.

Queenstown Township Address:
20 Lucas Place, Frankton. Queenstown Airport.

Christchurch Address:
16 Ivan Crescent, Christchurch Airport.

Auckland Address:
165 Beach Road, Auckland City, Auckland, 1010, New Zealand

Auckland Address:
688 Great South Road, Penrose, Auckland City

Auckland Address:
Bay 4-10, Cargo Central. George Bolt Memorial Drive. Auckland Airport

map

Bay 9, Cargo Central, Auckland Airport, Auckland.

Featured review

GO Rentals - New Zealand Car Rental has selected this customer review to be pinned to the top of this page.

This review was selected by gorentals of GO Rentals - New Zealand Car Rental on Mon 26 Sep, 2016.

Debra Peckham's avatar

Debra Peckham

New Zealand

Ranking: 10/10

We were very happy with our Go Rentals car, the booking from Australia was easy and the pickup was efficient with car ready and waiting for us. The drop off was easy also ,with an early flight the car was easily left at the airport on our departure. The staff were friendly. I would use this company next visit to NZ

Reviewed 7 months ago

602 reviews with the most recent first, showing page 1 of 47.

Chris Burton's avatar

Chris Burton

New Zealand

Ranking: 10/10

Spent 4 days in Auckland City. Go Rentals experience is excellent. Easy to book car online. Pickup/Dropoff at Auckland Airport is excellent, and staff are brilliant to deal with. Car was exactly what we required. Overall, dealing with Go Rentals is a pleasure

Reviewed 2 days ago

Sanjay Grover's avatar

Sanjay Grover

Malaysia

Ranking: 10/10

An excellent value for money experience. This is by far the most hassle free car renting experience I have ever had. Rented a car at Auckland and then again at Queenstown - both times the staff was most friendly and professional. No fuss and no delays. Returning the car again was very quick and easy. The staff gives the car a quick go over and if everything is okay you're good to go in less than three minutes. The courtesy pick and drop to the Terminal is very good too! Would certainly use them again whenever I can.

Reviewed about 1 month ago

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Paula Pilgrim's avatar

Paula Pilgrim

Australia

Ranking: 10/10

I booked my rental car with Go Rentals @ Wellington ... excellent service - car was exactly what we wanted ... easy to pick up - easy to drop off - all in all the transaction was smooth and very informative and clearly detailed. Would definitely use Go Rentals again ... I have no complaints at all ...

Reviewed about 1 month ago

Rebekah Abraham's avatar

Rebekah Abraham

New Zealand

Ranking: 10/10

From start to finish go rentals have been amazing!!! , speaking to reservations was short and sweet with great customer service from Claire. We booked a car in Queenstown for 3 days and prior to arrival we did pre -check in which was great and only took 5 mins this made picking the car up that much faster { Literally 2 mins}. To top it off we had a free upgrade which is always nice. Everthing you see is what you get no hidden cost !

I would recommend Go rentals to everyone!

Rgrds, Rebekah | Auckland New Zealand

Reviewed about 1 month ago

GO Rentals - New Zealand Car Rental is open for business… Visit Website …now's your chance to take a closer look.

Robin Schofield's avatar

Robin Schofield

United States

Ranking: 10/10

We have been using go rentals for over 20 years & would not consider using anyone else.
We have never had a problem during that time- cars exactly as promised,service outstanding,location perfect & prices consistently lower than competition
Go Go Rental & you will be very happy you did!

Reviewed about 1 month ago

Award-2-24px Congratulations GO Rentals - New Zealand Car Rental

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Jana Sinders's avatar

Jana Sinders

United States

Ranking: 10/10

After reading other reviews, I was reluctant to book with GO rentals. They are one of the few rental companies I found with a mini van, and they had availability for our requested dates. Everything went smoothly with our whole rental experience. We drove all over the North Island and had no problems with the vehicle. We chose the option to refill the fuel tank ourselves and did that just up the road from GO on our way to return the van. The website didn't give the right time for their closing, so when we checked in, we were able to change our return time and keep the van until almost 9 pm. It did cost a little more, but it made our day less rushed. We will use GO rentals in the future.

Reviewed about 1 month ago

simone marchant's avatar

simone marchant

Australia

Ranking: 10/10

We hired 2 cars from go rentals during our stay and both were in really good condition and well maintained. We had no trouble at all and would highly recommend the company.

Reviewed about 1 month ago

GO Rentals - New Zealand Car Rental is open for business… Visit Website …now's your chance to take a closer look.

K S's avatar

K S

New Zealand

Ranking: 10/10

My wife and I booked a car with GO Rentals on our most recent trip to Christchurch, the whole experience was hassle free and the service we received was wicked at every step!

The free shuttle transfer from the airport to the branch was awesome, we were picked up within minutes of calling and if that wasn't enough, the shuttle driver gave us some great info on the go play discount card that we get free with our hire.

The car was in great condition, basically brand new and picking up and dropping off was super easy as we had completed online checkin.

I would highly recommend hiring with GO if your looking for top class service and cars!

Reviewed 2 months ago

Alessandro  Pigna's avatar

Alessandro Pigna

Italy

Ranking: 1/10

I use to travel a lot and I can say this was the worst experience ever!!They took my excess for a minor scratch in a car full of scratches!! But I must say these guys taught me a lesson that I’d like to share: if you really want to save go with the more expensive but reliable Company (Hertz, Avis, Budget...) and forget about the cheap one like gorentals! (Ref. number CHC62254. Toyota Corolla GNP104 13/01/17. Look closer 😉)

Reviewed about 1 month ago

GO Rentals - New Zealand Car Rental responds:

Hi Alessandro,

Unfortunately I've been unable to locate your booking in our database. If you could please provide us with your booking number or the name of the hirer we will be able to identify and work through any issues you may have.

Maria Kwok's avatar

Maria Kwok

Australia

Ranking: 1/10

I already filled up full tank 5 mins before returning car at Queenstown airport. However, they charged my credit card in additional for the fuel and advised me the tank was not full. There was no staff advised me about this charge when I return the car and they claimed there was no staff to check which was not true.
They can charge customer whatever they want as customer has to sign the agreement when they took the car. Also, this kind of credit card charging happened when customers return to their home country.

Reviewed 2 months ago

GO Rentals - New Zealand Car Rental responds:

Hi Maria,

It is our standard procedure that all cars are completely full on pick up and return, this means the fuel needle should be just past the ‘full’ line.

As we were expecting you to return the vehicle during opening hours, we would have been able to advise you that the vehicle had not been returned completely full. However seeing as you returned your vehicle outside of our opening hours there were no staff members on site to inform you of this.

Our email that we sent to you on the same day as you dropped off the vehicle, explained the vehicle required extra fuel with the receipt for $14.88 attached.

I apologise if this came as a surprise to you, but trust you understand that we need to supply the next hirer of this car with a full tank as we did with yourself.

Best wishes,
Susan

Mangala  Fernando's avatar

Mangala Fernando

Australia

Ranking: 10/10

Everything was perfect. Very easy to deal with Go rental staff and the car was in excellent condition, comfortable and worth for money. I am extremely happy to recommend GO RENTAL to anyone.
KEEP IT UP GO RENTALS !!! Keep some change money (coins) with you.

Reviewed 3 months ago

Vincent's avatar

Vincent

Australia

Ranking: 7/10

Beware when hiring a car and having to use the before/after hours service.
1. The shuttle service for outside hours service can run very late. We nearly missed our flight due to having to wait for 45 mins for the shuttle. Even when the shuttle came, they didn't prioritise us that had waited for 45 mins but a pilot that came late. At first they only want to carry the pilot and not us. Having the hotel to do the shuttle service might have something to do with the priority.
2. Always take a photo with your kms and fuel gauge when returning the car. We were charged $51.31 for fuel top-up even though we have refuelled the car until full tank before returning the car to the after hours drop off location. $25 for admin fee and $26.31 for fuel. That is about 14-15 litres! I can understand if there is 1-2 litres top-up, but that much is just doesn't make sense to me. I have the fuel receipt proof, but they only promised to return the $25 admin fee (which I still haven't received). I suspected that there might be some admin issue and they charged us for the wrong car, but they still insisted I am responsible for the fuel top-up. The other possibilities were that the car was used by the hotel staffs or their own staffs but charged me for it, or there is something wrong with petrol station that we used..

Update: Susan from GoRentals confirmed that the car we hired had some design issues, where it can still be refuelled at least another 10 litres even the fuel nozzle has clicked off. Due to the poor shuttle service and as a gesture of goodwill, she gave me a full refund for the extra charges. Susan explained and handled the problem very professionally.

Reviewed 3 months ago

GO Rentals - New Zealand Car Rental responds:

Vincent, thanks for providing the full correspondence between yourself and the branch and on viewing the email and also communicating directly with the branch, it has been established that the vehicle genuinely did require extra fuel although it is clear you did refill close to the drop off point.

I’m not at all happy with the service you received from the Sudima shuttle and this is why I have authorised a refund of the $26.31 for the fuel as a gesture of goodwill, which will be processed in the coming days.
Vincent, I appreciate you taking the time to provide us with your feedback.
Best wishes, and we hope to see you again at GO Rentals.
Susan During

Thanks Vincent, appreciate your understanding.

Grace's avatar

Grace

Singapore

Ranking: 2/10

We rented a car from the Christchurch branch for two weeks in November 2016. 4 days into the rental period, while driving from Queenstown to Glenorchy, our rental car's power steering and brakes FAILED while going downhill.

We applied the handbrake immediately and the car skidded to a stop quite a distance down, and halfway into the opposite lane (since the steering didn't work). If there was oncoming traffic, or if the road was pointing towards the cliff, it would have been a disaster.

AA towed us back to the Queenstown branch.

After a near death experience, one would think it is reasonable to be given a replacement car that is in a better & newer condition, but the service staff at the branch informed us that any upgrades would incur additional cost for us. Seriously, I chose that category (in fact only 2 years old) not expecting that it is a beat up car that is not properly serviced, and that could have cost our lives!

It was only after we strongly suggested that he make a call to the management to check, that he reluctantly and unhappily released a newer car for us. Being in the service line, I would imagine that that should have been his first course of action, to quickly escalate to the management! Terribly disappointed that Go Rentals never sent an apology or even acknowledged with a reply to our email feedback.

Reviewed 3 months ago

GO Rentals - New Zealand Car Rental responds:

Hi Grace

Thanks for coming to us with your feedback on your recent hire and I can see clearly our communication has been poor. You returned the car out of hours on the final day hence not having the opportunity to discuss the details since the incident. Ideally we should have contacted you as soon as we received the report from the mechanic after the vehicle had been assessed which I must sincerely apologise.

The vehicle report confirmed there to be no issues with either the steering or the brakes and there have been no issues reported since. The maintenance history also confirmed the vehicle has been well maintained with any maintenance completed when due. Minor scratches on the day you collected were recorded on the vehicle check sheet presented to you. I’m sorry you felt we were not understanding of your situation and I agree our communication could have been better and pleased be assured I have addressed this with our Queenstown branch manager.

All the best,
Susan During
Operations Manager