GO Rentals

GO Rentals

New Zealand Car Rental

84%

779 Rankers Reviews

14 Face-to-Face

8 Rental Cars

Online Maps

Reviews

Showing 13 reviews of 779.

Raghad's avatar

Raghad

New Zealand

Ranking: 10/10

Picked up at the Queenstown branch, which is just outside the terminal, less than a minutes walk. The staff were great and our Corolla drove like a dream!

Reviewed 9 months ago

Jimmy D's avatar

Jimmy D

Ranking: 10/10

Fantastic service by the team in Christchurch and our vehicle was just perfect. GO really are the best in the business, just so easy to deal with, brilliant technology to make hiring a car really easy!

Reviewed 12 months ago

GO Rentals - New Zealand Car Rental responds:

Kia Ora Jimmy,
Thanks so much for taking the time to review us! We're really glad to hear you enjoyed your time with us. We hope you have a great time on the road and hope to see you next time in branch! 🙂

Many thanks,
The GO Rentals Team

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!

IJ Samani's avatar

IJ Samani

New Zealand

Ranking: 10/10

Absolutely genuine, caring staff who provide first class quality customer service at the branches (P/U at Ak Airport Branch and D/O at Ak City Branch) and on the phone when I called to extend my hire.

GO rentals made everything easy and stress free which made our holiday away that much more enjoyable and memorable.

Affordable prices which is worth every cent with how well you are well looked after.
The vehicle we rented was extremely comfortable, great looking newer model SUV and was fantastic to drive. Will only hire rentals from GO Rentals.

Thank you so much GO Rentals, you guys Rock!!!

Reviewed 12 months ago

GO Rentals - New Zealand Car Rental responds:

Thanks so much IJ, we really appreciate you taking the time to review us. We hope you're keeping well and will see you on your next visit!

Many thanks,
The GO Rentals Team

Hamish's avatar

Hamish

Ranking: 10/10

Rental car pickup from Queenstown Airport was quick and easy - depot located just across the road from the pick up/ drop off area. Staff were helpful and friendly - and the rental car was in great condition. Thanks!

Reviewed 12 months ago

GO Rentals - New Zealand Car Rental responds:

Kia Ora Hamish,
Thanks so much for taking the time to review us! We're really glad to hear you enjoyed your time with us. We hope you have a great time on the road and hope to see you next time in branch! 🙂

Many thanks,
The GO Rentals Team

Xiaoming Hou's avatar

Xiaoming Hou

Ranking: 10/10

Every time I hire a car in NZ I choose GO Rentals, always get a new and clean car! Love their APP can save all my info and save the papar! The shuttle driver of Auckland Airport is the best - so funny and help me to take care of my luggage!

Reviewed about 1 year ago

Andy Wright's avatar

Andy Wright

New Zealand

Ranking: 10/10

Great company - I used GO Rentals in Queenstown and found them so easy to use I did everything via their app and when I arrived they gave me the keys and I was on my way! It was just as quick to return the car too. The staff are super friendly and gave me a few tips on where to find the best coffee - very helpful. I will be using GO on my next trip that's for sure!

Reviewed over 1 year ago and experienced in February 2020

Cherryl's avatar

Cherryl

Ranking: 9/10

We hired a car for 16 days, while travelling to Northland in NZ. Service from collecting car at Auckland airport to returning 16 days later was excellent. Friendly, eficient, staff. Reasonable price. Would highly recomend this company .

Reviewed over 1 year ago

Crystal Marsters's avatar

Crystal Marsters

Ranking: 1/10

This company will charge you a 10% cancellation fee during Covid-19 when we have no other option as New Zealand is in lockdown and we simply CANNOT travel. 
I manage a car rental company in Australia and we have cancelled all bookings without fee as it is beyond the customer's control.
Thank you for my "future credit" but seriously, have a think about the loss of customer's you will experience due to this absolute greed.

Reviewed over 1 year ago

GO Rentals - New Zealand Car Rental responds:

Hi Crystal,

Thanks so much for your feedback and apologies for the delay in coming back to you. A member of our senior management team would love the opportunity to talk to you about your experience. If you could please provide us with your booking number, we’ll have someone reach out to you.

Many thanks,
GO Rentals team

Award-2-24px Congratulations GO Rentals - New Zealand Car Rental

Rankers TravellerVoted Awards 2014 Rental Cars Finalist

Angela's avatar

Angela

Ranking: 10/10

I had to very quickly book a rental for an unexpected trip and was very pleased with the ease GO Rentals made the process. In a matter of minutes I was booked with a very affordable rate and given clear details for pick up at Dunedin airport. The whole process was a breeze with lovely personnel ready to answer any question or sort any issues. Would definitely rent from GO again and have recommended them to my friends and family. I am glad they were recommended to me.

Reviewed over 1 year ago

JOHNSON TAY's avatar

JOHNSON TAY

Ranking: 10/10

Ryan from Claims dept provided me with excellent service. He followed up closely with the 350 excess claim which was withhold pending investigation into the truck that hit my car from rear. Though the other party claimed that I was at fault, Ryan was persistent. He put much effort to look for the company of the truck, speak to the insurance company of the company and get things sorted out. This is amazing! Now the excess has been returned to me.

Reviewed over 1 year ago and experienced in December 2019

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!

Sarah's avatar

Sarah

Ranking: 10/10

As an expat kiwi returning home several times a year, GO Rentals has become my go to rental car company. The cars have always been reliable, the staff are fantastic to deal with and checking in and out is a breeze. I particularly like that you and a company rep walk around the car together and make notes about any marks, damage etc. Everything is very transparent. Costs are reasonable and I would highly recommend them.

Reviewed over 1 year ago

Jocelyn T's avatar

Jocelyn T

Ranking: 1/10

Go rentals refused to accept my debit card to hold the vehicle bond (which I had done with other car rental companies such as Omega rentals) and instead I was required to take out insurance for the excess at a cost of $180 which I didn’t need (I already had rental car excess included in my travel insurance). Do not use this company as as their policies are inflexible and outdated.

Reviewed almost 2 years ago

GO Rentals - New Zealand Car Rental responds:

Hi Jocelyn,

Thank you for your feedback.

I understand that every company has different policies regarding credit card/debit card requirements. Our policy is that we require a credit card when opting for the Basic Insurance option, and we highlight this in the confirmation email you would have received upon booking the vehicle.

I apologise for any inconvenience this may have caused, and we have recorded your feedback regarding our policies.

Kind regards,
Mandana Safari – Auckland Airport Customer Service Manager

Mary Bishop's avatar

Mary Bishop

Ranking: 10/10

Took ages wading through car rental options. Read heaps reviews, good and bad. Contacted several companies with questions etc. Wanted a car for a month. One company was just not interested in helping us at all. Go Rentals answered all our questions, gave discount and added some small incentives. Was able to take car on ferry. Drop off at different location to pick up. Pick up and drop off were hassle free. Had a cracked windscreen during the trip, contacted them, bit of back and forth, as was after hours Friday night, but all sorted to suit us and our itinerary. No issues with car mechanics at all. Took us everywhere we wanted to go. Few chips and scratches on car at pick up, which made the whole trip less stressful. Would highly recommend taking out full insurance. Yes, in case you have an accident, but also lots of road works in NZ, chips, windscreen damage etc. inevitable. Extremely happy with our choice.

Reviewed almost 2 years ago

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!