• Go Rentals [NewZealand] are astute thieves.

They slap you with a 10% cancellation fees immediately (not even a wait period of 24 hours) even if the booking is made for 3 months in future without disclosing this information (buried somewhere deep in their fine print). This practice deviates from all standard practices of renting cars in New Zealand, where free cancellation, 24 hr cancellation, 48 hour cancellation or in some rare cases (such as Ace) even 14 days cancellation policy are in effect. They make every attempt to hide this information from you until you make the booking. They are a shame for kiwis and New Zealanders.

Reviewed almost 3 years ago