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Reviews 1194
1185 reviews with the most recent first, showing page 1 of 198.
Dev Mookerjee
Ranking: 10/10
Very impressed with Wilderness motorhomes. Thank you for being one of the most customer centric companies I have worked with! Will come back and will recommend to others.
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Niels Bellaar
Ranking: 10/10
We have rented a van with Wilderness, a big one, because some of us need room. Wilderness gets a 10 out of 10, very good customer service in general, especially when replacing a broken part of the van.
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Ivan Loh
Ranking: 10/10
Just got back from an amazing virgin RV trip in the South Island. (13-22Jun17) Wilderness online booking was hassle free and even after I realised I've made a mistake in my booking (wrong date); I got help from their LIVE chat and Marcel rectified it immediately and credited back the extra payment (no questions asked). He even suggested and upgraded our vehicle to a better one (Peak4) based on my requirement of 3 adults.
Their website and instructional videos allayed our initial worries of driving around NZ and questions regarding living out of a camper-van were mostly answered just by reading the FAQs alone. What was left for us was to live the experience in real time.
We were picked up from the airport and given a warm welcome. The RV was immaculate, it felt like we were the first users. Molly gave us an orientation of the workings of the vehicle and nothing was rushed. Nice touch to see our names both on arrival and departure at your CHC HQ 'welcome board' !
The FIAT drove and handled smoothly especially over certain challenging terrains. Loved the layout and amenities of the motorhome. It was cozy and kept us well heated for the winter. We did wish for a microwave oven though. A must-have is their Wilderness App that helped us decide on where to top up LPG/ Diesel and camp for the night.
All in all, a fantastic experience and thanks to the NZers and their patience to tourists like us; we had a truly memorable holiday and can't wait to experience it again during a warmer season. Needless to say, the South Island has one of the most beautiful and breathtaking views in the world!
Wilderness may be a smaller outfit compared to the rest, but I'll highly recommend them for their personalised service and passion for motor camping (Molly was sharing with us on her own recent RV adventure).
Finally, it also doesn't hurt to drive a nicer looking RV.
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joann lim
Ranking: 10/10
This review is long long overdue.
We spent one month on the motor home in Oct'16. Our first camper van experience is beyond expectation. All our concerns and fears were unfounded.
Your staff, I am sorry that I forgot her name, was it Kristen, they are all so attentive, helpful and lovely.
The van is comfortable, spacious and user friendly.
Your staff was quick to arrange a mechanic when we had a red light signal on the dashboard. When we were missing a pan, they readily reimburse with the receipt. The kitchen is well equipped with a little oven.
At the end of our trip, we agree in unison that our camper van more cozy than our hotel room.
Thank you for making our trip such a memorable one. This is one experience that a family should take, especially with Wilderness. (Disclaimer : No financial benefit is attached to this review)
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Pete Martin
Ranking: 10/10
Very helpful and friendly staff. Easily contactable and quick to respond to any issues with the van. Well equipped van with all the essentials.
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Bronwyn Parkin
Ranking: 9/10
This was our first campervan experience. The service was great. Wilderness took great care in explaining everything before we took off and our Fiat Wave 2 van was a little beauty. Only 6 metres long, but very comfortable for two of us with a good turning circle and handled well on new Zealand's windy roads.