Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wicked Campers.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
157 Valid Reviews
The Wicked Campers experience has a total of 164 reviews. There are 157 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 157 valid reviews:
The raw data average (mean) for all the Wicked Campers valid reviews is 68.66% and is based on 157 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
124 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 157 valid reviews, the experience has 124 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 124 face-to-face reviews:
The raw data average (mean) for all the Wicked Campers face-to-face reviews is 72.42% and is based on 124 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Jürgen Rautenbach||10/10||659 days||37%|
|Jane Doe||1/10||659 days||27%|
|Jo Bavington||8/10||1024 days||6%|
|Pierre Longuet||10/10||1299 days||5%|
|Michael Townsend||10/10||1330 days||5%|
|Lina Andersson||7/10||1358 days||4%|
|Henry Schenker||2/10||1358 days||3%|
|Marc VandenHaute||7/10||1389 days||4%|
|Priya Priya||8/10||1389 days||4%|
|Anne Achie||1/10||1420 days||3%|
|peroni yann||9/10||1450 days||4%|
|Brittany Field||9/10||1603 days||4%|
|Erkka Mäkinen||8/10||1723 days||4%|
|Ingrid Kiselka||9/10||1729 days||4%|
|Lisa Obers||7/10||1738 days||4%|
|Chloe Olsen||7/10||1741 days||4%|
|Marjolen Klomphaler||8/10||1747 days||4%|
|Aife O'Loughlin||7/10||1754 days||4%|
|Emma Emmalelong||1/10||1785 days||3%|
|Pascale Lemieux||7/10||2034 days||3%|
|Melanie Laffay||8/10||2047 days||3%|
|Hana Rachfalik||9/10||2051 days||3%|
|Ben Devlin||10/10||2062 days||3%|
|Talissa Missiato||8/10||2066 days||3%|
|Mia Gaynor||7/10||2082 days||3%|
|Matthias Clausen||8/10||2084 days||3%|
|Lucas Anderson||9/10||2085 days||3%|
|Carmen Pramstaller||6/10||2091 days||3%|
|Bonnie Krautz||7/10||2109 days||3%|
|Anja P||1/10||2120 days||2%|
|Nick Sproat||3/10||2120 days||2%|
|Sophie Jenkins||6/10||2152 days||3%|
|Jeroen Bartelen||2/10||2365 days||2%|
|Oliver Blackmore||7/10||2790 days||2%|
|Casandra Prunica||7/10||2793 days||2%|
|Lauren Hedley||7/10||2793 days||2%|
|Sarah Christman||7/10||2793 days||2%|
|Johanna Kofler||7/10||2794 days||2%|
|Davina Teo||7/10||2826 days||1%|
|Reisender Sohn||1/10||2850 days||1%|
|Bert Pubeg||3/10||2911 days||1%|
|Lala Cole||3/10||3064 days||1%|
|Hannah Actor-Engel||3/10||3125 days||1%|
|Brandon Wells||4/10||3143 days||1%|
|Steve Maona||10/10||3149 days||1%|
|Billy Koichopolos||10/10||3149 days||1%|
|Gina Lisi||10/10||3149 days||1%|
|Arno Leleu||7/10||3165 days||1%|
|Peter Moederer||8/10||3173 days||1%|
|Adam Urkhart||9/10||3184 days||1%|
|Lydia Holleman||8/10||3237 days||1%|
|Barbara Berkhout||8/10||3506 days||0%|
|Tamara McVey||6/10||3533 days||0%|
|Sandra Andersen||8/10||3533 days||0%|
|Helen Chilton||8/10||3538 days||0%|
|Oliver Graf||7/10||3626 days||0%|
|Mina Harker||7/10||3849 days||1%|
|Ralph & Marloes Meyers||7/10||3855 days||1%|
|Jaime Ress||7/10||3867 days||1%|
|Jolien Kruizinga||8/10||3871 days||1%|
|Clemmie Sinclair||8/10||3877 days||1%|
|Lil Irish||7/10||3886 days||1%|
|Carolin Ranner||7/10||3888 days||1%|
|Jarrett King||6/10||3888 days||1%|
|Lieve Verdonck||8/10||3888 days||1%|
|Justin Pearce||7/10||3891 days||1%|
|Pat MacDonald||7/10||3902 days||1%|
|Katharina Dierkes||8/10||3902 days||1%|
|Emma Edis-Bates||8/10||3903 days||1%|
|Cara Dungay||7/10||3903 days||1%|
|Ruben and Jetske||8/10||3905 days||1%|
|Helen Keighley||8/10||3907 days||1%|
|Michael Egli||8/10||4243 days||1%|
|Yasmin Abrahams||8/10||4254 days||1%|
|Barbara & Sven||8/10||4254 days||1%|
|Don & Alice||7/10||4256 days||1%|
|Max Mareen||7/10||4261 days||1%|
|Mieke Knoops||7/10||4262 days||1%|
|Johan Norregaard||8/10||4272 days||1%|
|Lisa Beauchemin||7/10||4275 days||1%|
|Valerie Van Hemelrijck||7/10||4275 days||1%|
|Belinda Godhard||9/10||4277 days||1%|
|Dersiree Moerbeek||9/10||4278 days||1%|
|Rachel & Barak||7/10||4278 days||1%|
|Sibille Fischer||8/10||4293 days||1%|
|Jonathan Angela||6/10||4294 days||1%|
|Artur D||9/10||4344 days||1%|
|Katerina Wimmer||5/10||4353 days||1%|
|Roman Hauri||5/10||4354 days||1%|
|Dermot Bryne||5/10||4365 days||1%|
|Ian S||8/10||4635 days||1%|
|Richard Anthony||7/10||4973 days||1%|
|Alexandra Vogeli||7/10||4973 days||1%|
|Eon Alers||8/10||4976 days||1%|
|Annette Hurst||8/10||4976 days||1%|
|Emma Dickinson||8/10||4983 days||1%|
|Sean Pierce||8/10||4991 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wicked Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 56 days. The Wicked Campers experience has 0 recent rankings. Adjustments are according to the following table:
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wicked Campers experience has been adjusted for 64 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.