Scotties Rental Cars

68%

Details

107 Rankers Reviews

3 Face-to-Face

20 Rental Cars

140 Auckland

Maps

Information

Scotties have a great range of vehicles for all your transportation needs.

Details

Feature Value Info

Location

North IslandAuckland RegionAuckland

Categories

  • Rental Cars

Business Times

Office hours are 9AM to 5PM however after hours pick ups are available on request.

Airport rentals are available from 7AM if pre booked.

Contact

Calllocal

Callmobile

Reviews

Showing 13 reviews of 106.

Awesome Starters's avatar

Awesome Starters

Ranking: 8/10

I had an Awesome Customer Service at Scotties. Shabir was very helpful in guiding meand kept me updated via text msges. Thank you Shabir and Scotties Car Rentals for your excellent service. I would definitely recommend Scotties to anyone looking to get a rental car.

Reviewed about 1 month ago

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Peter Kohler's avatar

Peter Kohler

Ranking: 10/10

Wellington- they [icked me up at a moments notice from the airport, helped me through the payment process, was booked at the last minute, I extended my mirage easily and the drove me back as well. The service was delightful and I will use them again.

Reviewed 3 months ago

Jon's avatar

Jon

Ranking: 1/10

First off we land at the airport in Aukland and cant find their kiosk anywhere. I ask customer service, and I tell them I booked with Scotties and they laughed at me. We had just arrived on a marathon trip from Canada with two small children, and found out that we were after hours and no one was at the offsite office. We had to go through an online form to get our car, none of this information was relayed to us prior to landing. Through the online form you have to submit a copy of your drivers license except it would not accept the format of the photo. We went back and forth with someone on the phone long distance. Anyways the worst part was that after its all said and done, I find a charge from scotties for 500 NZ on my credit card, even though it was all paid for through air miles. I figure it was a deposit and would be refunded, that was in November 2018, we are now at April 2019 and still it has not been resovled!!! I go back and forth through emails with them (since I can't seem to find a number that will accept international calls) then they just stop responding. I start emailing back and forth again and they forward it to someone else, then crickets again.
Its a joke stay away!! Your better off paying full price at a legitimate rental company.

Reviewed 3 months ago and experienced in October 2018

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Wolf G's avatar

Wolf G

Ranking: 10/10

Good service for a fair price

Reviewed 4 months ago

Doris, Hamburg's avatar

Doris, Hamburg

Ranking: 10/10

Again great Service, I am a frequent renter and been alway very satisfy with the service and Backpacker car.

Reviewed 4 months ago and experienced in January 2019

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!

Nit Zys's avatar

Nit Zys

Switzerland

Ranking: 10/10

Everything went very smoothly for our 1 month car rental from Christchurch to Auckland. The car was in great condition, communication easy. To us the perfect experience. We would definitaly come back at Scotties.

Reviewed 5 months ago

Phil's avatar

Phil

Ranking: 10/10

I collected my car from Christchurch airport. I was picked up at the terminal way quicker than any other rental company I have used before and taken to the Scotties depot where the paperwork and handover was very quick and easy. It was Anneka who collected me at the terminal and did all the paperwork and handover--- she could not have been nicer and is a great ambassador for Scotties.
It was equally quick and easy to return the car at Auckland airport. The car was an older model which is to be expected from a low-price rental company, but it ran like a dream and everything worked like new for the 1000km I covered.
This was my first experience of using Scotties, but I would definitely be happy to use them again and recommend them to friends

Reviewed 5 months ago

Diego D's avatar

Diego D

Ranking: 2/10

I was not impressed how scotties went about charging me they purposely did everything in dollars and the used a banks webpage to total out the final price in $NZ. they converted the money and then charged me in $NZ there for they secretly added 10 cents per dollar to the final total, there should be no reason for that my they do not get charged to convert money because they charge my card in local currency.

The Vehicles - are ok after all this is a budget rental i had to change car due to mechanical issues. I considered both vehicles radio unless both would only go to 89.9 and the start at 77.3 because they are old imports and one of them was in Japanese with out an option for english.

Reviewed 5 months ago

Bruno Bomitali's avatar

Bruno Bomitali

Ranking: 10/10

Staff very helpful and friendly. Car clean and reliable and very reasonably priced. Will certainly use Scotties again in future travels.

Reviewed 5 months ago

Maria L.'s avatar

Maria L.

Ranking: 1/10

WE were quoted $176 for 4 days in Queenstown for a small car. We ended up paying $376. When we asked about it said that we were quoted initially in US$ even though we booked in New Zealand and we are newzealanders. The service was absolutely appalling and the person that talked with us on the phone was the rudest person I have even met in my live. Absolutely appalling

Reviewed 5 months ago

Irina's avatar

Irina

Ranking: 10/10

We were staying in New Zealand for a while and we were traveling a lot. The best option to rent a car was definitely Scotties Car Rental! There were many car types, for a long trips we had a tourist-sleeping-car in which we also got pillows and blankets for sleeping and pans for camping. All the cars are clean and comfortable. At Scotties we also had the best prices we could find for car renting. And what we want to note particulary is great friendly staff - they are always in touch and ready to help! A lot of thanks for the Scotties-team! Highly recommended for everyone! Jonas and Irina

Reviewed 5 months ago and experienced in April 2018

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!

Nick's avatar

Nick

Ranking: 7/10

Drove the vehicle over 4,000 Kms and the vehicle was great. There were two downsides . 1 - was there was no music import whether that being aux or Bluetooth. 2 - the service near the airport was not very organized and very slow.

The price was amazing so I would recommend but bring a wireless speaker and expect a delay when dropping off or picking up the vehicle.

Reviewed 7 months ago

Scotties Rental Cars responds:

Hi Nick,

Thanks for taking the time to write us a review. Our older vehicles don't have bluetooth or AUX input however adaptors are available throughout the country at several shops. We should've recommended this to you. Traffic around the airport, especially Auckland Airport can be pretty heavy and we do our level best to collect customers in as timely a manner as possible. We apologise for the delay. Nonetheless I'm happy to hear you had a great time, sounds like you covered quite a bit of ground!.

All the best,
Scotties Team

Amy's avatar

Amy

Ranking: 1/10

WORST experience ever, rented a car in Wellington, they were late & when I rung them for a second time to establish an ETA the director Keith proceeded to mock me, call me names & inferred my patronage was not worthy. Sincerely my worst customer service experience. I had to drop the car to their Miramar address with key in glove box unlocked. The car was below average and although I booked an airport drop off I was told to find my own way from their Miramar address 2.6km away from airport. This was without checking the vehicle was clean & free from damage, so should something happen to this car in the driveway (unlocked) after I drop it off I could not be responsible. Take heed to this, although they seem cheap there are hidden costs & because they are cheap Keith believes this entitles him to belittle you if you have any issue at all. I have read many reviews that reflect this attitude is consistent. I also got insurance when I rented car online via Expedia but they required a $2000 hold on my credit card (I doubt the car I hired was worth $2000) FYI I paid $100 for two days, NOT WORTH IT, go to a reputable agency in the airport save yourself time & peace of mind

Reviewed 7 months ago

Scotties Rental Cars responds:

Hi Amy,

Thanks for your feedback.

Firstly let me apologise for any upset caused, we are going into 2019 with a fresh approach, a strong emphasis on customer care and newer vehicles on the way. Whilst receiving negative feedback is never pleasant it serves a very important purpose for our development as a company. As a growing locally owned brand we are always looking to improve and we're dreadfully sorry to hear you had such an unpleasant experience.

The $2000 bond serves as a security and is inline with the Insurance excess rather than the value of the individual vehicle. Almost all NZ owned companies enforce a bond which is returned to the customer upon safe return of the vehicle.

Our Wellington branch is the smallest in our family and has around 20 cars, I have spoken with the Operations Manager and she is working with her small team to ensure the cars are clean and presentable at all times with a strong emphasis on providing the best possible customer care.

Once again I apologise for any inconveniences caused and wish you all the best for 2019.

Take care,
Scotties Team

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!