Scotties Rental Cars
Details
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Organisation |
Scotties RentalsCommercial organisation |
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Location |
North Island ▷ Auckland Region ▷ Auckland |
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Categories |
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Directions To Coordinates |
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Directions Auckland Office Office |
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Directions Auckland Office Office |
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Directions Christchurch Office Office |
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Directions Queenstown Township Office Office |
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Coordinates |
Rental Cars
Reviews
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AMAZING EXPERIENCE!
Bridget -
Needed a car quickly.
Serge Steiner -
I had very good service.
Didier Charot -
Lovely people and a good car rental!
Luus -
I collected my car from Christchurch airport.
Phil
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Don't do it.
Dodgy pricing, car was barely roadworthy. Bold tyres, funny noises and my goodness the prices. Took out more than the original price. Didn't pay the $2000 bond requested but couldn't get the car unless we paid for extra insurance AND petrol "bond". Ended up paying more than double the original price.
Stay away from this rip off company. Also known as Economy Car Rental.
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thank u amy at akl airport scotties for providing an outstanding service, clean car and great customer service, fast.
will be using u again.Mo & Mel
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Rented a vehicle with no soars tyre or Jack.
Were completely unhelpful and left me stranded in a remote area saying I had to solve the problem
Do Not Deal with this outfit .
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That was the easiest car rental I have ever had.
The car was ideal and the value for money was excellent. Thanks we would happily recommend Scottie’s to others
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A terrible place.
GO ELSEWHERE!. Car was filthy, had over 177,000kms and BROKE DOWN ON THE HIGHWAY. Keith made multiple false statements during check in and coerced us into paying for unnecessary additional insurance. At return we asked for reimbursement of tow truck charges and were told "no managers were available, but they would get back to us. No one did. This place is horrible - AVOID SCOTTIES AT ALL COSTS!
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I have rented cars all over the world and Scotties is up there with the best of them.
Their city location in Auckland is very convenient. The car I had was a Toyota Corolla and I had no problems.
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The cars are pretty much the same as other companies but the service was excellent
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Wellington- they [icked me up at a moments notice from the airport, helped me through the payment process, was booked at the last minute, I extended my mirage easily and the drove me back as well.
The service was delightful and I will use them again.
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I had an Awesome Customer Service at Scotties.
Shabir was very helpful in guiding meand kept me updated via text msges. Thank you Shabir and Scotties Car Rentals for your excellent service. I would definitely recommend Scotties to anyone looking to get a rental car.
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I collected my car from Christchurch airport.
I was picked up at the terminal way quicker than any other rental company I have used before and taken to the Scotties depot where the paperwork and handover was very quick and easy. It was Anneka who collected me at the terminal and did all the paperwork and handover--- she could not have been nicer and is a great ambassador for Scotties.
It was equally quick and easy to return the car at Auckland airport. The car was an older model which is to be expected from a low-price rental company, but it ran like a dream and everything worked like new for the 1000km I covered.
This was my first experience of using Scotties, but I would definitely be happy to use them again and recommend them to friends
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Everything went very smoothly for our 1 month car rental from Christchurch to Auckland.
The car was in great condition, communication easy. To us the perfect experience. We would definitaly come back at Scotties.
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Again great Service, I am a frequent renter and been alway very satisfy with the service and Backpacker car.
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Beware.
The dodgiest car rental company I have dealt with. Also known as Economy car rentals
Firstly, I booked saying I arrive at 6 pm. They called me just before I tooked the flight saying that I am arriving 'late'. They close at 5 pm. There will be extra charges, that wasn't disclosed earlier. Argumentative on the phone, no apologies for not mentioning this on booking on their website.
Wait there is more.
They asked me to fill in an online form at the airport, a form where you couldn't scroll down and unselect the expensive options.
They booked a GPS at 10 dollars a day, that I didn't want. I protested and called back on my cellphone from the airport, which would have cost as much as the GPS call.
They relented.
Once I got there they charged insurance which cost nearly as much as the car, despite me not choosing that option on their online form. Once I got back to the airport to drop this off. I brought this up, the guy insisted it was my mistake until he looked at the online form. He emailed Wotif to give me a refund, still waiting for it.
I am not hopeful.
There are options for after hours pick up. When they book they are told to contact us for out of hours options and are given a link to the after hours options. This is so we get the best option for the customer. Most people have no problems with our form. You do not have to untick the options but write which option you want. As soon as Dr Song told us he had not wanted the insurance it was refunded. It was a simple mistake. Why would we email Wotif, it's nothing to do with them? Confused.
anniescottie
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Don't do it.
Dodgy pricing, car was barely roadworthy. Bold tyres, funny noises and my goodness the prices. Took out more than the original price. Didn't pay the $2000 bond requested but couldn't get the car unless we paid for extra insurance AND petrol "bond". Ended up paying more than double the original price.
Stay away from this rip off company. Also known as Economy Car Rental.
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Rented a vehicle with no soars tyre or Jack.
Were completely unhelpful and left me stranded in a remote area saying I had to solve the problem
Do Not Deal with this outfit .
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thank u amy at akl airport scotties for providing an outstanding service, clean car and great customer service, fast.
will be using u again.Mo & Mel
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A terrible place.
GO ELSEWHERE!. Car was filthy, had over 177,000kms and BROKE DOWN ON THE HIGHWAY. Keith made multiple false statements during check in and coerced us into paying for unnecessary additional insurance. At return we asked for reimbursement of tow truck charges and were told "no managers were available, but they would get back to us. No one did. This place is horrible - AVOID SCOTTIES AT ALL COSTS!
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That was the easiest car rental I have ever had.
The car was ideal and the value for money was excellent. Thanks we would happily recommend Scottie’s to others
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Never before have I been so traumatised dealing with a staff member from Scotties.
I spoke to Brian on the phone to arrange a pick up when I arrived in Queenstown airport. He was very rude and condescending.
He said I haven't filled out "check-in" form that they've apparently emailed me. I explained that I never got the email but he kept talking over me & argued that they've sent it. I gave my email address again and he says my email was too difficult to write. How is this my problem?
All my contact info was provided in the original booking, maybe he should have checked it.
After waiting for >45 mins Christian came & picked us up to their office. He was nice and apologetic, but Brian doesn't work at the same office.
In my experience, the rental company picks up the customer and go to their office and do the paper work.
I understand they're short staffed, but the rudeness from Brian is unforgivable.
No one should ever experience the rudeness and incompetency from Brian who hasn't a clue of what customer service is.
It's not the impression you'd want of NZ.
Avoid this company if you want a pleasant experience.
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Appalling presentation of Nissan Sudan that I picked up on 8th,March 2022.
Ripped seats, filthy stains on the seats, high kilometres and only quarter of a tank of petrol on pick up. Who do these cheap people think they are to have the nerve to rent out cars in this low standard to customers?
Had a near miss tonight because headlights weren't working. Road rage incident as a result. Stressful and awful.
Scotties Car Rentals are crooks in my opinion. Laying a formal complaint to all authorities I can find.
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The cars are pretty much the same as other companies but the service was excellent
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I have rented cars all over the world and Scotties is up there with the best of them.
Their city location in Auckland is very convenient. The car I had was a Toyota Corolla and I had no problems.