Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Pacific Horizon Motorhomes.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Pacific Horizon Motorhomes
Valid Reviews
244 Valid Reviews
The Pacific Horizon Motorhomes experience has a total of 254 reviews. There are 244 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 244 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
29% |
| 9/10 | 64 |
|
26% |
| 8/10 | 55 |
|
23% |
| 7/10 | 23 |
|
9% |
| 6/10 | 15 |
|
6% |
| 5/10 | 3 |
|
1% |
| 4/10 | 8 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 0 |
|
0% |
83.44% Average
The raw data average (mean) for all the Pacific Horizon Motorhomes valid reviews is 83.44% and is based on 244 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
143 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 244 valid reviews, the experience has 143 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 143 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
8% |
| 9/10 | 34 |
|
24% |
| 8/10 | 48 |
|
34% |
| 7/10 | 23 |
|
16% |
| 6/10 | 15 |
|
10% |
| 5/10 | 2 |
|
1% |
| 4/10 | 7 |
|
5% |
| 3/10 | 0 |
|
0% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
77.13% Average
The raw data average (mean) for all the Pacific Horizon Motorhomes face-to-face reviews is 77.13% and is based on 143 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.04%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Donna Mason | 10/10 | 200 days | 100% |
| Lydia | 9/10 | 200 days | 100% |
| Tony Henderson-Newport | 9/10 | 200 days | 100% |
| Lexi & Rod Kirk | 10/10 | 200 days | 100% |
| Brooke Lillyston | 10/10 | 200 days | 100% |
| Ian G | 10/10 | 230 days | 98% |
| Morris | 10/10 | 230 days | 98% |
| Stacy Lio | 10/10 | 230 days | 98% |
| Anonymous (105552) | 8/10 | 321 days | 85% |
| Keith Diver | 9/10 | 321 days | 89% |
| Stefan Berger | 9/10 | 321 days | 89% |
| Peter Leschev | 9/10 | 350 days | 86% |
| Miles Protter | 8/10 | 350 days | 82% |
| Martin Borjeskog | 10/10 | 351 days | 86% |
| Christian | 9/10 | 351 days | 86% |
| Alexandre Lacroix | 9/10 | 351 days | 86% |
| Matthew Young | 9/10 | 351 days | 86% |
| Ben Holmes | 10/10 | 351 days | 86% |
| N.J. van den Berg | 10/10 | 351 days | 86% |
| Mike Smith | 9/10 | 351 days | 86% |
| Ron Meyerink | 10/10 | 381 days | 82% |
| Gerd Weidenfeld | 10/10 | 382 days | 82% |
| Geoff and Ginny Cunningham | 9/10 | 382 days | 82% |
| Des Gilbert | 9/10 | 413 days | 78% |
| Diane | 10/10 | 413 days | 78% |
| Kirsch, Luxemburg | 10/10 | 413 days | 78% |
| Anna Hunt | 9/10 | 413 days | 78% |
| James and Emma Dickie | 10/10 | 413 days | 78% |
| Jonatan Zarzif | 3/10 | 413 days | 60% |
| Trevor Parkin | 9/10 | 442 days | 74% |
| Edwin Walker | 8/10 | 474 days | 65% |
| Serena Gray | 9/10 | 474 days | 69% |
| PJ Caldito | 10/10 | 474 days | 69% |
| Shane Howe | 10/10 | 504 days | 64% |
| Jason | 10/10 | 504 days | 64% |
| Teneille Harwood | 10/10 | 504 days | 64% |
| Fabulous five | 10/10 | 535 days | 58% |
| jac | 9/10 | 535 days | 58% |
| Keith & Kay Finlayson | 10/10 | 535 days | 58% |
| Jeannie Huang | 9/10 | 565 days | 53% |
| Joao Madureira | 8/10 | 565 days | 50% |
| Edith Peita | 10/10 | 566 days | 53% |
| John Bourke | 10/10 | 566 days | 53% |
| Maik | 10/10 | 596 days | 47% |
| Helen | 10/10 | 596 days | 47% |
| Kevin | 10/10 | 596 days | 47% |
| Larry Mutu Reriti | 10/10 | 596 days | 47% |
| Keryn | 10/10 | 596 days | 47% |
| Greg Croft | 10/10 | 596 days | 47% |
| Erin | 10/10 | 627 days | 42% |
| schtahaups | 9/10 | 627 days | 42% |
| CMe | 9/10 | 627 days | 42% |
| Martyn | 10/10 | 627 days | 42% |
| John Flynn | 9/10 | 656 days | 38% |
| charlie35slr | 10/10 | 657 days | 38% |
| Ken | 2/10 | 687 days | 25% |
| Bee | 3/10 | 688 days | 26% |
| Catherine Johnson | 10/10 | 715 days | 30% |
| Bk | 10/10 | 716 days | 30% |
| John I. | 10/10 | 716 days | 30% |
| Rogie | 9/10 | 716 days | 30% |
| Krzysztof Jablonski | 10/10 | 716 days | 30% |
| Berthold Wagner | 8/10 | 746 days | 25% |
| Eric Arnal Fort | 10/10 | 746 days | 26% |
| Andy Jamo | 10/10 | 747 days | 26% |
| Agnès | 10/10 | 747 days | 26% |
| Thomas Heri | 10/10 | 747 days | 26% |
| Roger and Karen | 10/10 | 808 days | 19% |
| renard | 9/10 | 808 days | 19% |
| Berrie, the Netherlands | 10/10 | 808 days | 19% |
| Warren S | 10/10 | 839 days | 16% |
| Ronald Rampersad | 10/10 | 900 days | 12% |
| Poynter Family | 9/10 | 900 days | 12% |
| Wilson | 10/10 | 931 days | 10% |
| Elsa | 10/10 | 931 days | 10% |
| Pascal | 10/10 | 961 days | 8% |
| Paul Haslam | 10/10 | 1052 days | 6% |
| Jennifer Makosky | 9/10 | 1052 days | 6% |
| Steve Pickard | 10/10 | 1053 days | 6% |
| Stuart C | 10/10 | 1081 days | 5% |
| Vicki Simmons | 10/10 | 1111 days | 5% |
| Steven Dunlop | 9/10 | 1111 days | 5% |
| Sarah Timms | 10/10 | 1203 days | 5% |
| Emily Hibberd | 10/10 | 1233 days | 5% |
| Sue Lander | 9/10 | 1233 days | 5% |
| Kelvin Armstrong | 10/10 | 1295 days | 5% |
| Tom Williamson | 9/10 | 1325 days | 5% |
| Yves Deyris | 10/10 | 1386 days | 5% |
| Fred RABIER BAGOEE | 9/10 | 1386 days | 5% |
| Sylvie Paquette | 9/10 | 1417 days | 5% |
| Axel and Patricia G | 10/10 | 1422 days | 5% |
| walter isselhard | 8/10 | 1782 days | 4% |
| Darker | 9/10 | 2164 days | 3% |
| L S | 10/10 | 2360 days | 3% |
| aussiewoodies | 8/10 | 2848 days | 2% |
| Sharyn Crosby | 10/10 | 2879 days | 2% |
| Alekandra Ulm | 4/10 | 2951 days | 1% |
| Sue Kieseker | 8/10 | 2954 days | 1% |
| Karin Genyn | 8/10 | 2955 days | 1% |
| Sharon Yates | 10/10 | 2957 days | 1% |
| Moorman | 8/10 | 2960 days | 1% |
| Marian | 7/10 | 2971 days | 1% |
| Behrens | 4/10 | 2978 days | 1% |
| FiStew | 10/10 | 3060 days | 1% |
| Devil_n_Disquiz | 10/10 | 3091 days | 1% |
| gezza2906 | 4/10 | 3122 days | 1% |
| Tinne Cis | 8/10 | 3241 days | 1% |
| B Sluis | 8/10 | 3253 days | 1% |
| Bottoms | 7/10 | 3254 days | 1% |
| Seiler | 6/10 | 3254 days | 1% |
| Patrick Grant | 8/10 | 3254 days | 1% |
| Moehl | 9/10 | 3256 days | 1% |
| David Beaumont | 8/10 | 3256 days | 1% |
| Beat Kindler | 7/10 | 3256 days | 1% |
| Danielle | 9/10 | 3256 days | 1% |
| Markus Heummer | 10/10 | 3257 days | 1% |
| Gerrit & Martina | 8/10 | 3258 days | 1% |
| Verne Heath | 7/10 | 3258 days | 1% |
| Dave Simpson | 8/10 | 3258 days | 1% |
| Steve Goodyear | 9/10 | 3265 days | 1% |
| Colin Philpott | 8/10 | 3266 days | 1% |
| Hans Erik Munch | 7/10 | 3271 days | 1% |
| Thomas Behy | 5/10 | 3271 days | 1% |
| Kroepfl | 9/10 | 3272 days | 1% |
| Lesley | 5/10 | 3304 days | 1% |
| Dagmar | 10/10 | 3336 days | 1% |
| deJong | 6/10 | 3339 days | 1% |
| Sillmann | 9/10 | 3341 days | 1% |
| Eri & Udo Seifert | 8/10 | 3344 days | 1% |
| Curry | 8/10 | 3347 days | 1% |
| Willi & Elke Breier | 8/10 | 3352 days | 1% |
| Powerfamily | 10/10 | 3488 days | 0% |
| Jack Potman | 10/10 | 3567 days | 0% |
| Andreas Blessing | 7/10 | 3590 days | 0% |
| Desma Frampton | 2/10 | 3592 days | 0% |
| Maike | 8/10 | 3598 days | 0% |
| Kauzta | 7/10 | 3598 days | 0% |
| Schroeder | 6/10 | 3598 days | 0% |
| J Meindersma | 7/10 | 3599 days | 0% |
| Juergen Wolf | 8/10 | 3600 days | 0% |
| Aimee Pollett | 9/10 | 3600 days | 0% |
| Barbara Link | 8/10 | 3601 days | 0% |
| E Brockbank | 6/10 | 3601 days | 0% |
| Gerstmann | 6/10 | 3604 days | 0% |
| Ekhard Wittkugel | 10/10 | 3606 days | 0% |
| Raith | 8/10 | 3609 days | 0% |
| Omar Candon | 8/10 | 3611 days | 0% |
| Gert Vogelaers | 8/10 | 3613 days | 0% |
| Flueckiger | 6/10 | 3619 days | 0% |
| Marleen Meyers | 6/10 | 3621 days | 0% |
| Frank Schedler | 9/10 | 3621 days | 0% |
| Katie Nicol | 7/10 | 3623 days | 0% |
| Gerd Pagel | 2/10 | 3623 days | 0% |
| mr Schumader | 9/10 | 3624 days | 0% |
| Monja | 9/10 | 3626 days | 0% |
| Teum and Orselien | 7/10 | 3626 days | 0% |
| Marieke and Bert-Jan | 9/10 | 3626 days | 0% |
| Johanna | 9/10 | 3627 days | 0% |
| E M Klap | 8/10 | 3629 days | 0% |
| Bolt | 8/10 | 3629 days | 0% |
| Robert Cox | 4/10 | 3629 days | 0% |
| Nicole | 8/10 | 3629 days | 0% |
| Heike Toepelt | 9/10 | 3630 days | 0% |
| Derek Archibald | 4/10 | 3631 days | 0% |
| Loren van Oordt | 9/10 | 3633 days | 0% |
| Gordon Daniels | 7/10 | 3633 days | 0% |
| Ewald Waldner | 9/10 | 3634 days | 0% |
| Meriel & Paul Best | 9/10 | 3634 days | 0% |
| de Vries | 7/10 | 3636 days | 0% |
| Jochen | 9/10 | 3636 days | 0% |
| Anne | 8/10 | 3638 days | 0% |
| D Saker | 9/10 | 3944 days | 1% |
| Don Keith | 9/10 | 3962 days | 1% |
| Westermann | 9/10 | 3966 days | 1% |
| Pam Know | 8/10 | 3970 days | 1% |
| Main | 9/10 | 3976 days | 1% |
| Mark and Natasha UK | 8/10 | 3977 days | 1% |
| Gunda G | 4/10 | 3983 days | 1% |
| Denecke Thorsten | 9/10 | 3984 days | 1% |
| Lehmann | 7/10 | 3985 days | 1% |
| Walter | 6/10 | 3989 days | 1% |
| Mark | 8/10 | 3994 days | 1% |
| Wilfred Sch | 8/10 | 3996 days | 1% |
| David Valentine | 8/10 | 3997 days | 1% |
| Paul Ritchie | 8/10 | 3998 days | 1% |
| Thea X | 7/10 | 3998 days | 1% |
| Wim Van Gastel | 7/10 | 4001 days | 1% |
| Coby Aalbrecht | 6/10 | 4002 days | 1% |
| nigelst | 7/10 | 4009 days | 1% |
| Wolfgang G | 7/10 | 4009 days | 1% |
| Goewe | 9/10 | 4017 days | 1% |
| Jennifer Templeton | 6/10 | 4020 days | 1% |
| Ralf Genthe | 6/10 | 4020 days | 1% |
| Susi Schoetzler | 8/10 | 4023 days | 1% |
| marcusba | 10/10 | 4046 days | 1% |
| stephenst | 4/10 | 4049 days | 1% |
| weidep | 8/10 | 4049 days | 1% |
| Monika Wenzel | 9/10 | 4073 days | 1% |
| Jean Paul Mesnage | 6/10 | 4075 days | 1% |
| Uerilie Stolareh | 8/10 | 4078 days | 1% |
| Karen Fisher | 10/10 | 4091 days | 1% |
| Tracy & Peter Cassidy | 7/10 | 4104 days | 1% |
| PamB | 8/10 | 4297 days | 1% |
| RubyJ | 8/10 | 4301 days | 1% |
| Frank | 9/10 | 4326 days | 1% |
| HeideS | 10/10 | 4328 days | 1% |
| GrahamM1 | 9/10 | 4342 days | 1% |
| ChristineM | 8/10 | 4342 days | 1% |
| FrankFlemming | 7/10 | 4343 days | 1% |
| MrHebbard | 9/10 | 4343 days | 1% |
| Elrik frau | 9/10 | 4343 days | 1% |
| Helle | 9/10 | 4348 days | 1% |
| Trevor | 8/10 | 4352 days | 1% |
| Tim | 9/10 | 4353 days | 1% |
| Annemarie | 8/10 | 4359 days | 1% |
| plumbaum | 8/10 | 4373 days | 1% |
| Bernd | 7/10 | 4373 days | 1% |
| groenewold | 7/10 | 4373 days | 1% |
| Liane | 10/10 | 4377 days | 1% |
| Burkhalter | 6/10 | 4380 days | 1% |
| Keith | 9/10 | 4381 days | 1% |
| Bernd | 8/10 | 4382 days | 1% |
| Rosa | 9/10 | 4382 days | 1% |
| David | 8/10 | 4422 days | 1% |
| Marc | 8/10 | 4426 days | 1% |
| Kaminsky | 9/10 | 4426 days | 1% |
| olland | 8/10 | 4429 days | 1% |
| Terry | 9/10 | 4499 days | 1% |
| Chris | 7/10 | 4686 days | 1% |
| Stuart Bartram | 8/10 | 4692 days | 1% |
| Hoetnagels | 8/10 | 4692 days | 1% |
| Anja Kunert | 8/10 | 4706 days | 1% |
| Kenneth and Mette | 8/10 | 4709 days | 1% |
| Myrtille de Vries | 6/10 | 4713 days | 1% |
| struck | 10/10 | 4798 days | 1% |
| Pat Brewster | 9/10 | 4911 days | 1% |
| Stef | 7/10 | 5019 days | 1% |
| Schranger | 10/10 | 5046 days | 1% |
| Karla | 4/10 | 5068 days | 1% |
| Andy | 9/10 | 5074 days | 1% |
| Tom | 8/10 | 5074 days | 1% |
| Jacobien | 8/10 | 5079 days | 1% |
| Alexandra | 5/10 | 5079 days | 1% |
| Stefan | 6/10 | 5083 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Pacific Horizon Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.19% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 46 days. The Pacific Horizon Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Pacific Horizon Motorhomes experience has been adjusted for 156 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 153 | -3.13% |
| 154 | -3.15% |
| 155 | -3.17% |
| 156 | -3.19% |
| 157 | -3.21% |
| 158 | -3.23% |
| 159 | -3.25% |
| … | … |
Final Ranking Score
87%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.