Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Pacific Horizon Motorhomes.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
247 Valid Reviews
The Pacific Horizon Motorhomes experience has a total of 257 reviews. There are 247 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 247 valid reviews:
The raw data average (mean) for all the Pacific Horizon Motorhomes valid reviews is 83.64% and is based on 247 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
143 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 247 valid reviews, the experience has 143 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 143 face-to-face reviews:
The raw data average (mean) for all the Pacific Horizon Motorhomes face-to-face reviews is 77.13% and is based on 143 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Carolina Gartner||10/10||81 days||99%|
|Donna Mason||10/10||477 days||64%|
|Tony Henderson-Newport||9/10||477 days||64%|
|Lexi & Rod Kirk||10/10||477 days||64%|
|Brooke Lillyston||10/10||477 days||64%|
|Ian G||10/10||507 days||59%|
|Stacy Lio||10/10||507 days||59%|
|Anonymous (105552)||8/10||598 days||42%|
|Keith Diver||9/10||598 days||44%|
|Stefan Berger||9/10||598 days||44%|
|Peter Leschev||9/10||627 days||40%|
|Miles Protter||8/10||627 days||38%|
|Martin Borjeskog||10/10||628 days||40%|
|Alexandre Lacroix||9/10||628 days||40%|
|Matthew Young||9/10||628 days||40%|
|Ben Holmes||10/10||628 days||40%|
|N.J. van den Berg||10/10||628 days||40%|
|Mike Smith||9/10||628 days||40%|
|Ron Meyerink||10/10||658 days||35%|
|Gerd Weidenfeld||10/10||659 days||35%|
|Geoff and Ginny Cunningham||9/10||659 days||35%|
|Des Gilbert||9/10||690 days||31%|
|Kirsch, Luxemburg||10/10||690 days||31%|
|Anna Hunt||9/10||690 days||31%|
|James and Emma Dickie||10/10||690 days||31%|
|Jonatan Zarzif||3/10||690 days||24%|
|Trevor Parkin||9/10||719 days||27%|
|Edwin Walker||8/10||751 days||23%|
|Serena Gray||9/10||751 days||24%|
|PJ Caldito||10/10||751 days||24%|
|Shane Howe||10/10||781 days||21%|
|Teneille Harwood||10/10||781 days||21%|
|Fabulous five||10/10||812 days||18%|
|Keith & Kay Finlayson||10/10||812 days||18%|
|Jeannie Huang||9/10||842 days||15%|
|Joao Madureira||8/10||842 days||14%|
|Edith Peita||10/10||843 days||15%|
|John Bourke||10/10||843 days||15%|
|Larry Mutu Reriti||10/10||873 days||13%|
|Greg Croft||10/10||873 days||13%|
|John Flynn||9/10||933 days||9%|
|Catherine Johnson||10/10||992 days||7%|
|John I.||10/10||993 days||7%|
|Krzysztof Jablonski||10/10||993 days||7%|
|Berthold Wagner||8/10||1023 days||6%|
|Eric Arnal Fort||10/10||1023 days||6%|
|Andy Jamo||10/10||1024 days||6%|
|Thomas Heri||10/10||1024 days||6%|
|Roger and Karen||10/10||1085 days||5%|
|Berrie, the Netherlands||10/10||1085 days||5%|
|Warren S||10/10||1116 days||5%|
|Ronald Rampersad||10/10||1177 days||5%|
|Poynter Family||9/10||1177 days||5%|
|Paul Haslam||10/10||1329 days||5%|
|Jennifer Makosky||9/10||1329 days||5%|
|Steve Pickard||10/10||1330 days||5%|
|Stuart C||10/10||1358 days||4%|
|Vicki Simmons||10/10||1388 days||4%|
|Steven Dunlop||9/10||1388 days||4%|
|Sarah Timms||10/10||1480 days||4%|
|Emily Hibberd||10/10||1510 days||4%|
|Sue Lander||9/10||1510 days||4%|
|Kelvin Armstrong||10/10||1572 days||4%|
|Tom Williamson||9/10||1602 days||4%|
|Yves Deyris||10/10||1663 days||4%|
|Fred RABIER BAGOEE||9/10||1663 days||4%|
|Sylvie Paquette||9/10||1694 days||4%|
|Axel and Patricia G||10/10||1699 days||4%|
|walter isselhard||8/10||2059 days||3%|
|L S||10/10||2637 days||2%|
|Sharyn Crosby||10/10||3156 days||1%|
|Alekandra Ulm||4/10||3228 days||1%|
|Sue Kieseker||8/10||3231 days||1%|
|Karin Genyn||8/10||3232 days||1%|
|Sharon Yates||10/10||3234 days||1%|
|Tinne Cis||8/10||3518 days||0%|
|B Sluis||8/10||3530 days||0%|
|Patrick Grant||8/10||3531 days||0%|
|David Beaumont||8/10||3533 days||0%|
|Beat Kindler||7/10||3533 days||0%|
|Markus Heummer||10/10||3534 days||0%|
|Gerrit & Martina||8/10||3535 days||0%|
|Verne Heath||7/10||3535 days||0%|
|Dave Simpson||8/10||3535 days||0%|
|Steve Goodyear||9/10||3542 days||0%|
|Colin Philpott||8/10||3543 days||0%|
|Hans Erik Munch||7/10||3548 days||0%|
|Thomas Behy||5/10||3548 days||0%|
|Eri & Udo Seifert||8/10||3621 days||0%|
|Willi & Elke Breier||8/10||3629 days||0%|
|Jack Potman||10/10||3844 days||1%|
|Andreas Blessing||7/10||3867 days||1%|
|Desma Frampton||2/10||3869 days||1%|
|J Meindersma||7/10||3876 days||1%|
|Juergen Wolf||8/10||3877 days||1%|
|Aimee Pollett||9/10||3877 days||1%|
|Barbara Link||8/10||3878 days||1%|
|E Brockbank||6/10||3878 days||1%|
|Ekhard Wittkugel||10/10||3883 days||1%|
|Omar Candon||8/10||3888 days||1%|
|Gert Vogelaers||8/10||3890 days||1%|
|Marleen Meyers||6/10||3898 days||1%|
|Frank Schedler||9/10||3898 days||1%|
|Katie Nicol||7/10||3900 days||1%|
|Gerd Pagel||2/10||3900 days||1%|
|mr Schumader||9/10||3901 days||1%|
|Teum and Orselien||7/10||3903 days||1%|
|Marieke and Bert-Jan||9/10||3903 days||1%|
|E M Klap||8/10||3906 days||1%|
|Robert Cox||4/10||3906 days||1%|
|Heike Toepelt||9/10||3907 days||1%|
|Derek Archibald||4/10||3908 days||1%|
|Loren van Oordt||9/10||3910 days||1%|
|Gordon Daniels||7/10||3910 days||1%|
|Ewald Waldner||9/10||3911 days||1%|
|Meriel & Paul Best||9/10||3911 days||1%|
|de Vries||7/10||3913 days||1%|
|D Saker||9/10||4221 days||1%|
|Don Keith||9/10||4239 days||1%|
|Pam Know||8/10||4247 days||1%|
|Mark and Natasha UK||8/10||4254 days||1%|
|Gunda G||4/10||4260 days||1%|
|Denecke Thorsten||9/10||4261 days||1%|
|Wilfred Sch||8/10||4273 days||1%|
|David Valentine||8/10||4274 days||1%|
|Paul Ritchie||8/10||4275 days||1%|
|Thea X||7/10||4275 days||1%|
|Wim Van Gastel||7/10||4278 days||1%|
|Coby Aalbrecht||6/10||4279 days||1%|
|Wolfgang G||7/10||4286 days||1%|
|Jennifer Templeton||6/10||4297 days||1%|
|Ralf Genthe||6/10||4297 days||1%|
|Susi Schoetzler||8/10||4300 days||1%|
|Monika Wenzel||9/10||4350 days||1%|
|Jean Paul Mesnage||6/10||4352 days||1%|
|Uerilie Stolareh||8/10||4355 days||1%|
|Karen Fisher||10/10||4368 days||1%|
|Tracy & Peter Cassidy||7/10||4381 days||1%|
|Elrik frau||9/10||4620 days||1%|
|Stuart Bartram||8/10||4969 days||1%|
|Anja Kunert||8/10||4983 days||1%|
|Kenneth and Mette||8/10||4986 days||1%|
|Myrtille de Vries||6/10||4990 days||1%|
|Pat Brewster||9/10||5188 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Pacific Horizon Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 56 days. The Pacific Horizon Motorhomes experience has 3 recent rankings. Adjustments are according to the following table:
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Pacific Horizon Motorhomes experience has been adjusted for 5 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.