Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Pacific Horizon Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Pacific Horizon Motorhomes

Valid Reviews

244 Valid Reviews

The Pacific Horizon Motorhomes experience has a total of 254 reviews. There are 244 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 244 valid reviews:

Rating Count Percentage
10/10 71
29%
9/10 64
26%
8/10 55
23%
7/10 23
9%
6/10 15
6%
5/10 3
1%
4/10 8
3%
3/10 2
1%
2/10 3
1%
1/10 0
0%

83.44% Average

The raw data average (mean) for all the Pacific Horizon Motorhomes valid reviews is 83.44% and is based on 244 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

143 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 244 valid reviews, the experience has 143 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 143 face-to-face reviews:

Rating Count Percentage
10/10 12
8%
9/10 34
24%
8/10 48
34%
7/10 23
16%
6/10 15
10%
5/10 2
1%
4/10 7
5%
3/10 0
0%
2/10 2
1%
1/10 0
0%

77.13% Average

The raw data average (mean) for all the Pacific Horizon Motorhomes face-to-face reviews is 77.13% and is based on 143 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.86%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Donna Mason 10/10 294 days 100%
Lydia 9/10 294 days 100%
Tony Henderson-Newport 9/10 294 days 100%
Lexi & Rod Kirk 10/10 294 days 100%
Brooke Lillyston 10/10 294 days 100%
Ian G 10/10 324 days 97%
Morris 10/10 324 days 97%
Stacy Lio 10/10 324 days 97%
Anonymous (105552) 8/10 416 days 80%
Keith Diver 9/10 416 days 84%
Stefan Berger 9/10 416 days 84%
Peter Leschev 9/10 445 days 79%
Miles Protter 8/10 445 days 75%
Martin Borjeskog 10/10 445 days 79%
Christian 9/10 445 days 79%
Alexandre Lacroix 9/10 445 days 79%
Matthew Young 9/10 445 days 79%
Ben Holmes 10/10 445 days 79%
N.J. van den Berg 10/10 445 days 79%
Mike Smith 9/10 445 days 79%
Ron Meyerink 10/10 476 days 74%
Gerd Weidenfeld 10/10 476 days 74%
Geoff and Ginny Cunningham 9/10 476 days 74%
Des Gilbert 9/10 507 days 69%
Diane 10/10 507 days 69%
Kirsch, Luxemburg 10/10 507 days 69%
Anna Hunt 9/10 507 days 69%
James and Emma Dickie 10/10 507 days 69%
Jonatan Zarzif 3/10 507 days 53%
Trevor Parkin 9/10 537 days 63%
Edwin Walker 8/10 568 days 54%
Serena Gray 9/10 568 days 57%
PJ Caldito 10/10 568 days 57%
Shane Howe 10/10 598 days 51%
Jason 10/10 598 days 51%
Teneille Harwood 10/10 598 days 51%
Fabulous five 10/10 629 days 46%
jac 9/10 629 days 46%
Keith & Kay Finlayson 10/10 629 days 46%
Jeannie Huang 9/10 660 days 40%
Joao Madureira 8/10 660 days 38%
Edith Peita 10/10 660 days 40%
John Bourke 10/10 660 days 40%
Maik 10/10 690 days 36%
Helen 10/10 690 days 36%
Kevin 10/10 690 days 36%
Larry Mutu Reriti 10/10 690 days 36%
Keryn 10/10 690 days 36%
Greg Croft 10/10 690 days 36%
Erin 10/10 721 days 31%
schtahaups 9/10 721 days 31%
CMe 9/10 721 days 31%
Martyn 10/10 721 days 31%
John Flynn 9/10 751 days 27%
charlie35slr 10/10 751 days 27%
Ken 2/10 782 days 18%
Bee 3/10 782 days 18%
Catherine Johnson 10/10 810 days 21%
Bk 10/10 810 days 21%
John I. 10/10 810 days 21%
Rogie 9/10 810 days 21%
Krzysztof Jablonski 10/10 810 days 21%
Berthold Wagner 8/10 841 days 17%
Eric Arnal Fort 10/10 841 days 18%
Andy Jamo 10/10 841 days 18%
Agnès 10/10 841 days 18%
Thomas Heri 10/10 841 days 18%
Roger and Karen 10/10 902 days 12%
renard 9/10 902 days 12%
Berrie, the Netherlands 10/10 902 days 12%
Warren S 10/10 933 days 10%
Ronald Rampersad 10/10 994 days 8%
Poynter Family 9/10 994 days 8%
Wilson 10/10 1025 days 7%
Elsa 10/10 1025 days 7%
Pascal 10/10 1055 days 6%
Paul Haslam 10/10 1147 days 6%
Jennifer Makosky 9/10 1147 days 6%
Steve Pickard 10/10 1147 days 6%
Stuart C 10/10 1175 days 5%
Vicki Simmons 10/10 1206 days 5%
Steven Dunlop 9/10 1206 days 5%
Sarah Timms 10/10 1298 days 5%
Emily Hibberd 10/10 1328 days 5%
Sue Lander 9/10 1328 days 5%
Kelvin Armstrong 10/10 1390 days 5%
Tom Williamson 9/10 1420 days 5%
Yves Deyris 10/10 1481 days 5%
Fred RABIER BAGOEE 9/10 1481 days 5%
Sylvie Paquette 9/10 1512 days 5%
Axel and Patricia G 10/10 1516 days 5%
walter isselhard 8/10 1877 days 4%
Darker 9/10 2258 days 3%
L S 10/10 2455 days 3%
aussiewoodies 8/10 2942 days 1%
Sharyn Crosby 10/10 2973 days 1%
Alekandra Ulm 4/10 3045 days 1%
Sue Kieseker 8/10 3048 days 1%
Karin Genyn 8/10 3049 days 1%
Sharon Yates 10/10 3051 days 1%
Moorman 8/10 3054 days 1%
Marian 7/10 3065 days 1%
Behrens 4/10 3072 days 1%
FiStew 10/10 3154 days 1%
Devil_n_Disquiz 10/10 3185 days 1%
gezza2906 4/10 3216 days 1%
Tinne Cis 8/10 3335 days 1%
B Sluis 8/10 3347 days 0%
Bottoms 7/10 3348 days 0%
Seiler 6/10 3348 days 0%
Patrick Grant 8/10 3348 days 0%
Moehl 9/10 3350 days 1%
David Beaumont 8/10 3350 days 0%
Beat Kindler 7/10 3350 days 0%
Danielle 9/10 3350 days 1%
Markus Heummer 10/10 3351 days 1%
Gerrit & Martina 8/10 3352 days 0%
Verne Heath 7/10 3352 days 0%
Dave Simpson 8/10 3352 days 0%
Steve Goodyear 9/10 3359 days 1%
Colin Philpott 8/10 3360 days 0%
Hans Erik Munch 7/10 3365 days 0%
Thomas Behy 5/10 3365 days 0%
Kroepfl 9/10 3366 days 0%
Lesley 5/10 3398 days 0%
Dagmar 10/10 3430 days 0%
deJong 6/10 3433 days 0%
Sillmann 9/10 3435 days 0%
Eri & Udo Seifert 8/10 3438 days 0%
Curry 8/10 3441 days 0%
Willi & Elke Breier 8/10 3446 days 0%
Powerfamily 10/10 3582 days 0%
Jack Potman 10/10 3661 days 1%
Andreas Blessing 7/10 3684 days 1%
Desma Frampton 2/10 3686 days 1%
Maike 8/10 3692 days 1%
Kauzta 7/10 3692 days 1%
Schroeder 6/10 3692 days 1%
J Meindersma 7/10 3693 days 1%
Juergen Wolf 8/10 3694 days 1%
Aimee Pollett 9/10 3694 days 1%
Barbara Link 8/10 3695 days 1%
E Brockbank 6/10 3695 days 1%
Gerstmann 6/10 3698 days 1%
Ekhard Wittkugel 10/10 3700 days 1%
Raith 8/10 3703 days 1%
Omar Candon 8/10 3705 days 1%
Gert Vogelaers 8/10 3707 days 1%
Flueckiger 6/10 3713 days 1%
Marleen Meyers 6/10 3715 days 1%
Frank Schedler 9/10 3715 days 1%
Katie Nicol 7/10 3717 days 1%
Gerd Pagel 2/10 3717 days 1%
mr Schumader 9/10 3718 days 1%
Monja 9/10 3720 days 1%
Teum and Orselien 7/10 3720 days 1%
Marieke and Bert-Jan 9/10 3720 days 1%
Johanna 9/10 3721 days 1%
E M Klap 8/10 3723 days 1%
Bolt 8/10 3723 days 1%
Robert Cox 4/10 3723 days 1%
Nicole 8/10 3723 days 1%
Heike Toepelt 9/10 3724 days 1%
Derek Archibald 4/10 3725 days 1%
Loren van Oordt 9/10 3727 days 1%
Gordon Daniels 7/10 3727 days 1%
Ewald Waldner 9/10 3728 days 1%
Meriel & Paul Best 9/10 3728 days 1%
de Vries 7/10 3730 days 1%
Jochen 9/10 3730 days 1%
Anne 8/10 3732 days 1%
D Saker 9/10 4038 days 1%
Don Keith 9/10 4056 days 1%
Westermann 9/10 4060 days 1%
Pam Know 8/10 4064 days 1%
Main 9/10 4070 days 1%
Mark and Natasha UK 8/10 4071 days 1%
Gunda G 4/10 4077 days 1%
Denecke Thorsten 9/10 4078 days 1%
Lehmann 7/10 4079 days 1%
Walter 6/10 4083 days 1%
Mark 8/10 4088 days 1%
Wilfred Sch 8/10 4090 days 1%
David Valentine 8/10 4091 days 1%
Paul Ritchie 8/10 4092 days 1%
Thea X 7/10 4092 days 1%
Wim Van Gastel 7/10 4095 days 1%
Coby Aalbrecht 6/10 4096 days 1%
nigelst 7/10 4103 days 1%
Wolfgang G 7/10 4103 days 1%
Goewe 9/10 4111 days 1%
Jennifer Templeton 6/10 4114 days 1%
Ralf Genthe 6/10 4114 days 1%
Susi Schoetzler 8/10 4117 days 1%
marcusba 10/10 4140 days 1%
stephenst 4/10 4143 days 1%
weidep 8/10 4143 days 1%
Monika Wenzel 9/10 4167 days 1%
Jean Paul Mesnage 6/10 4169 days 1%
Uerilie Stolareh 8/10 4172 days 1%
Karen Fisher 10/10 4185 days 1%
Tracy & Peter Cassidy 7/10 4198 days 1%
PamB 8/10 4391 days 1%
RubyJ 8/10 4395 days 1%
Frank 9/10 4421 days 1%
HeideS 10/10 4422 days 1%
GrahamM1 9/10 4436 days 1%
ChristineM 8/10 4436 days 1%
FrankFlemming 7/10 4437 days 1%
MrHebbard 9/10 4437 days 1%
Elrik frau 9/10 4437 days 1%
Helle 9/10 4442 days 1%
Trevor 8/10 4447 days 1%
Tim 9/10 4447 days 1%
Annemarie 8/10 4454 days 1%
plumbaum 8/10 4468 days 1%
Bernd 7/10 4468 days 1%
groenewold 7/10 4468 days 1%
Liane 10/10 4471 days 1%
Burkhalter 6/10 4474 days 1%
Keith 9/10 4475 days 1%
Bernd 8/10 4476 days 1%
Rosa 9/10 4477 days 1%
David 8/10 4516 days 1%
Marc 8/10 4520 days 1%
Kaminsky 9/10 4520 days 1%
olland 8/10 4524 days 1%
Terry 9/10 4594 days 1%
Chris 7/10 4780 days 1%
Stuart Bartram 8/10 4786 days 1%
Hoetnagels 8/10 4786 days 1%
Anja Kunert 8/10 4800 days 1%
Kenneth and Mette 8/10 4803 days 1%
Myrtille de Vries 6/10 4807 days 1%
struck 10/10 4892 days 1%
Pat Brewster 9/10 5005 days 1%
Stef 7/10 5113 days 1%
Schranger 10/10 5140 days 1%
Karla 4/10 5162 days 1%
Andy 9/10 5168 days 1%
Tom 8/10 5168 days 1%
Jacobien 8/10 5173 days 1%
Alexandra 5/10 5173 days 1%
Stefan 6/10 5177 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Pacific Horizon Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.34% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 70 days. The Pacific Horizon Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Pacific Horizon Motorhomes experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.29%
198 -3.30%
199 -3.32%
200 -3.34%
201 -3.35%
202 -3.37%
203 -3.39%

Final Ranking Score

87%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.