Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Pacific Horizon Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Pacific Horizon Motorhomes

Valid Reviews

244 Valid Reviews

The Pacific Horizon Motorhomes experience has a total of 254 reviews. There are 244 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 244 valid reviews:

Rating Count Percentage
10/10 71
29%
9/10 64
26%
8/10 55
23%
7/10 23
9%
6/10 15
6%
5/10 3
1%
4/10 8
3%
3/10 2
1%
2/10 3
1%
1/10 0
0%

83.44% Average

The raw data average (mean) for all the Pacific Horizon Motorhomes valid reviews is 83.44% and is based on 244 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

143 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 244 valid reviews, the experience has 143 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 143 face-to-face reviews:

Rating Count Percentage
10/10 12
8%
9/10 34
24%
8/10 48
34%
7/10 23
16%
6/10 15
10%
5/10 2
1%
4/10 7
5%
3/10 0
0%
2/10 2
1%
1/10 0
0%

77.13% Average

The raw data average (mean) for all the Pacific Horizon Motorhomes face-to-face reviews is 77.13% and is based on 143 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.04%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Donna Mason 10/10 200 days 100%
Lydia 9/10 200 days 100%
Tony Henderson-Newport 9/10 200 days 100%
Lexi & Rod Kirk 10/10 200 days 100%
Brooke Lillyston 10/10 200 days 100%
Ian G 10/10 230 days 98%
Morris 10/10 230 days 98%
Stacy Lio 10/10 230 days 98%
Anonymous (105552) 8/10 321 days 85%
Keith Diver 9/10 321 days 89%
Stefan Berger 9/10 321 days 89%
Peter Leschev 9/10 350 days 86%
Miles Protter 8/10 350 days 82%
Martin Borjeskog 10/10 351 days 86%
Christian 9/10 351 days 86%
Alexandre Lacroix 9/10 351 days 86%
Matthew Young 9/10 351 days 86%
Ben Holmes 10/10 351 days 86%
N.J. van den Berg 10/10 351 days 86%
Mike Smith 9/10 351 days 86%
Ron Meyerink 10/10 381 days 82%
Gerd Weidenfeld 10/10 382 days 82%
Geoff and Ginny Cunningham 9/10 382 days 82%
Des Gilbert 9/10 413 days 78%
Diane 10/10 413 days 78%
Kirsch, Luxemburg 10/10 413 days 78%
Anna Hunt 9/10 413 days 78%
James and Emma Dickie 10/10 413 days 78%
Jonatan Zarzif 3/10 413 days 60%
Trevor Parkin 9/10 442 days 74%
Edwin Walker 8/10 474 days 65%
Serena Gray 9/10 474 days 69%
PJ Caldito 10/10 474 days 69%
Shane Howe 10/10 504 days 64%
Jason 10/10 504 days 64%
Teneille Harwood 10/10 504 days 64%
Fabulous five 10/10 535 days 58%
jac 9/10 535 days 58%
Keith & Kay Finlayson 10/10 535 days 58%
Jeannie Huang 9/10 565 days 53%
Joao Madureira 8/10 565 days 50%
Edith Peita 10/10 566 days 53%
John Bourke 10/10 566 days 53%
Maik 10/10 596 days 47%
Helen 10/10 596 days 47%
Kevin 10/10 596 days 47%
Larry Mutu Reriti 10/10 596 days 47%
Keryn 10/10 596 days 47%
Greg Croft 10/10 596 days 47%
Erin 10/10 627 days 42%
schtahaups 9/10 627 days 42%
CMe 9/10 627 days 42%
Martyn 10/10 627 days 42%
John Flynn 9/10 656 days 38%
charlie35slr 10/10 657 days 38%
Ken 2/10 687 days 25%
Bee 3/10 688 days 26%
Catherine Johnson 10/10 715 days 30%
Bk 10/10 716 days 30%
John I. 10/10 716 days 30%
Rogie 9/10 716 days 30%
Krzysztof Jablonski 10/10 716 days 30%
Berthold Wagner 8/10 746 days 25%
Eric Arnal Fort 10/10 746 days 26%
Andy Jamo 10/10 747 days 26%
Agnès 10/10 747 days 26%
Thomas Heri 10/10 747 days 26%
Roger and Karen 10/10 808 days 19%
renard 9/10 808 days 19%
Berrie, the Netherlands 10/10 808 days 19%
Warren S 10/10 839 days 16%
Ronald Rampersad 10/10 900 days 12%
Poynter Family 9/10 900 days 12%
Wilson 10/10 931 days 10%
Elsa 10/10 931 days 10%
Pascal 10/10 961 days 8%
Paul Haslam 10/10 1052 days 6%
Jennifer Makosky 9/10 1052 days 6%
Steve Pickard 10/10 1053 days 6%
Stuart C 10/10 1081 days 5%
Vicki Simmons 10/10 1111 days 5%
Steven Dunlop 9/10 1111 days 5%
Sarah Timms 10/10 1203 days 5%
Emily Hibberd 10/10 1233 days 5%
Sue Lander 9/10 1233 days 5%
Kelvin Armstrong 10/10 1295 days 5%
Tom Williamson 9/10 1325 days 5%
Yves Deyris 10/10 1386 days 5%
Fred RABIER BAGOEE 9/10 1386 days 5%
Sylvie Paquette 9/10 1417 days 5%
Axel and Patricia G 10/10 1422 days 5%
walter isselhard 8/10 1782 days 4%
Darker 9/10 2164 days 3%
L S 10/10 2360 days 3%
aussiewoodies 8/10 2848 days 2%
Sharyn Crosby 10/10 2879 days 2%
Alekandra Ulm 4/10 2951 days 1%
Sue Kieseker 8/10 2954 days 1%
Karin Genyn 8/10 2955 days 1%
Sharon Yates 10/10 2957 days 1%
Moorman 8/10 2960 days 1%
Marian 7/10 2971 days 1%
Behrens 4/10 2978 days 1%
FiStew 10/10 3060 days 1%
Devil_n_Disquiz 10/10 3091 days 1%
gezza2906 4/10 3122 days 1%
Tinne Cis 8/10 3241 days 1%
B Sluis 8/10 3253 days 1%
Bottoms 7/10 3254 days 1%
Seiler 6/10 3254 days 1%
Patrick Grant 8/10 3254 days 1%
Moehl 9/10 3256 days 1%
David Beaumont 8/10 3256 days 1%
Beat Kindler 7/10 3256 days 1%
Danielle 9/10 3256 days 1%
Markus Heummer 10/10 3257 days 1%
Gerrit & Martina 8/10 3258 days 1%
Verne Heath 7/10 3258 days 1%
Dave Simpson 8/10 3258 days 1%
Steve Goodyear 9/10 3265 days 1%
Colin Philpott 8/10 3266 days 1%
Hans Erik Munch 7/10 3271 days 1%
Thomas Behy 5/10 3271 days 1%
Kroepfl 9/10 3272 days 1%
Lesley 5/10 3304 days 1%
Dagmar 10/10 3336 days 1%
deJong 6/10 3339 days 1%
Sillmann 9/10 3341 days 1%
Eri & Udo Seifert 8/10 3344 days 1%
Curry 8/10 3347 days 1%
Willi & Elke Breier 8/10 3352 days 1%
Powerfamily 10/10 3488 days 0%
Jack Potman 10/10 3567 days 0%
Andreas Blessing 7/10 3590 days 0%
Desma Frampton 2/10 3592 days 0%
Maike 8/10 3598 days 0%
Kauzta 7/10 3598 days 0%
Schroeder 6/10 3598 days 0%
J Meindersma 7/10 3599 days 0%
Juergen Wolf 8/10 3600 days 0%
Aimee Pollett 9/10 3600 days 0%
Barbara Link 8/10 3601 days 0%
E Brockbank 6/10 3601 days 0%
Gerstmann 6/10 3604 days 0%
Ekhard Wittkugel 10/10 3606 days 0%
Raith 8/10 3609 days 0%
Omar Candon 8/10 3611 days 0%
Gert Vogelaers 8/10 3613 days 0%
Flueckiger 6/10 3619 days 0%
Marleen Meyers 6/10 3621 days 0%
Frank Schedler 9/10 3621 days 0%
Katie Nicol 7/10 3623 days 0%
Gerd Pagel 2/10 3623 days 0%
mr Schumader 9/10 3624 days 0%
Monja 9/10 3626 days 0%
Teum and Orselien 7/10 3626 days 0%
Marieke and Bert-Jan 9/10 3626 days 0%
Johanna 9/10 3627 days 0%
E M Klap 8/10 3629 days 0%
Bolt 8/10 3629 days 0%
Robert Cox 4/10 3629 days 0%
Nicole 8/10 3629 days 0%
Heike Toepelt 9/10 3630 days 0%
Derek Archibald 4/10 3631 days 0%
Loren van Oordt 9/10 3633 days 0%
Gordon Daniels 7/10 3633 days 0%
Ewald Waldner 9/10 3634 days 0%
Meriel & Paul Best 9/10 3634 days 0%
de Vries 7/10 3636 days 0%
Jochen 9/10 3636 days 0%
Anne 8/10 3638 days 0%
D Saker 9/10 3944 days 1%
Don Keith 9/10 3962 days 1%
Westermann 9/10 3966 days 1%
Pam Know 8/10 3970 days 1%
Main 9/10 3976 days 1%
Mark and Natasha UK 8/10 3977 days 1%
Gunda G 4/10 3983 days 1%
Denecke Thorsten 9/10 3984 days 1%
Lehmann 7/10 3985 days 1%
Walter 6/10 3989 days 1%
Mark 8/10 3994 days 1%
Wilfred Sch 8/10 3996 days 1%
David Valentine 8/10 3997 days 1%
Paul Ritchie 8/10 3998 days 1%
Thea X 7/10 3998 days 1%
Wim Van Gastel 7/10 4001 days 1%
Coby Aalbrecht 6/10 4002 days 1%
nigelst 7/10 4009 days 1%
Wolfgang G 7/10 4009 days 1%
Goewe 9/10 4017 days 1%
Jennifer Templeton 6/10 4020 days 1%
Ralf Genthe 6/10 4020 days 1%
Susi Schoetzler 8/10 4023 days 1%
marcusba 10/10 4046 days 1%
stephenst 4/10 4049 days 1%
weidep 8/10 4049 days 1%
Monika Wenzel 9/10 4073 days 1%
Jean Paul Mesnage 6/10 4075 days 1%
Uerilie Stolareh 8/10 4078 days 1%
Karen Fisher 10/10 4091 days 1%
Tracy & Peter Cassidy 7/10 4104 days 1%
PamB 8/10 4297 days 1%
RubyJ 8/10 4301 days 1%
Frank 9/10 4326 days 1%
HeideS 10/10 4328 days 1%
GrahamM1 9/10 4342 days 1%
ChristineM 8/10 4342 days 1%
FrankFlemming 7/10 4343 days 1%
MrHebbard 9/10 4343 days 1%
Elrik frau 9/10 4343 days 1%
Helle 9/10 4348 days 1%
Trevor 8/10 4352 days 1%
Tim 9/10 4353 days 1%
Annemarie 8/10 4359 days 1%
plumbaum 8/10 4373 days 1%
Bernd 7/10 4373 days 1%
groenewold 7/10 4373 days 1%
Liane 10/10 4377 days 1%
Burkhalter 6/10 4380 days 1%
Keith 9/10 4381 days 1%
Bernd 8/10 4382 days 1%
Rosa 9/10 4382 days 1%
David 8/10 4422 days 1%
Marc 8/10 4426 days 1%
Kaminsky 9/10 4426 days 1%
olland 8/10 4429 days 1%
Terry 9/10 4499 days 1%
Chris 7/10 4686 days 1%
Stuart Bartram 8/10 4692 days 1%
Hoetnagels 8/10 4692 days 1%
Anja Kunert 8/10 4706 days 1%
Kenneth and Mette 8/10 4709 days 1%
Myrtille de Vries 6/10 4713 days 1%
struck 10/10 4798 days 1%
Pat Brewster 9/10 4911 days 1%
Stef 7/10 5019 days 1%
Schranger 10/10 5046 days 1%
Karla 4/10 5068 days 1%
Andy 9/10 5074 days 1%
Tom 8/10 5074 days 1%
Jacobien 8/10 5079 days 1%
Alexandra 5/10 5079 days 1%
Stefan 6/10 5083 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Pacific Horizon Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.19% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 46 days. The Pacific Horizon Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Pacific Horizon Motorhomes experience has been adjusted for 156 days. Adjustments are according to the following table.

Days Adjustment
153 -3.13%
154 -3.15%
155 -3.17%
156 -3.19%
157 -3.21%
158 -3.23%
159 -3.25%

Final Ranking Score

87%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.