Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Pacific Horizon Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Pacific Horizon Motorhomes

Valid Reviews

247 Valid Reviews

The Pacific Horizon Motorhomes experience has a total of 257 reviews. There are 247 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 247 valid reviews:

Rating Count Percentage
10/10 74
30%
9/10 64
26%
8/10 55
22%
7/10 23
9%
6/10 15
6%
5/10 3
1%
4/10 8
3%
3/10 2
1%
2/10 3
1%
1/10 0
0%

83.64% Average

The raw data average (mean) for all the Pacific Horizon Motorhomes valid reviews is 83.64% and is based on 247 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

143 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 247 valid reviews, the experience has 143 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 143 face-to-face reviews:

Rating Count Percentage
10/10 12
8%
9/10 34
24%
8/10 48
34%
7/10 23
16%
6/10 15
10%
5/10 2
1%
4/10 7
5%
3/10 0
0%
2/10 2
1%
1/10 0
0%

77.13% Average

The raw data average (mean) for all the Pacific Horizon Motorhomes face-to-face reviews is 77.13% and is based on 143 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.73%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Alexandra 10/10 50 days 100%
Anneka 10/10 81 days 99%
Carolina Gartner 10/10 81 days 99%
Donna Mason 10/10 477 days 64%
Lydia 9/10 477 days 64%
Tony Henderson-Newport 9/10 477 days 64%
Lexi & Rod Kirk 10/10 477 days 64%
Brooke Lillyston 10/10 477 days 64%
Ian G 10/10 507 days 59%
Morris 10/10 507 days 59%
Stacy Lio 10/10 507 days 59%
Anonymous (105552) 8/10 598 days 42%
Keith Diver 9/10 598 days 44%
Stefan Berger 9/10 598 days 44%
Peter Leschev 9/10 627 days 40%
Miles Protter 8/10 627 days 38%
Martin Borjeskog 10/10 628 days 40%
Christian 9/10 628 days 40%
Alexandre Lacroix 9/10 628 days 40%
Matthew Young 9/10 628 days 40%
Ben Holmes 10/10 628 days 40%
N.J. van den Berg 10/10 628 days 40%
Mike Smith 9/10 628 days 40%
Ron Meyerink 10/10 658 days 35%
Gerd Weidenfeld 10/10 659 days 35%
Geoff and Ginny Cunningham 9/10 659 days 35%
Des Gilbert 9/10 690 days 31%
Diane 10/10 690 days 31%
Kirsch, Luxemburg 10/10 690 days 31%
Anna Hunt 9/10 690 days 31%
James and Emma Dickie 10/10 690 days 31%
Jonatan Zarzif 3/10 690 days 24%
Trevor Parkin 9/10 719 days 27%
Edwin Walker 8/10 751 days 23%
Serena Gray 9/10 751 days 24%
PJ Caldito 10/10 751 days 24%
Shane Howe 10/10 781 days 21%
Jason 10/10 781 days 21%
Teneille Harwood 10/10 781 days 21%
Fabulous five 10/10 812 days 18%
jac 9/10 812 days 18%
Keith & Kay Finlayson 10/10 812 days 18%
Jeannie Huang 9/10 842 days 15%
Joao Madureira 8/10 842 days 14%
Edith Peita 10/10 843 days 15%
John Bourke 10/10 843 days 15%
Maik 10/10 873 days 13%
Helen 10/10 873 days 13%
Kevin 10/10 873 days 13%
Larry Mutu Reriti 10/10 873 days 13%
Keryn 10/10 873 days 13%
Greg Croft 10/10 873 days 13%
Erin 10/10 904 days 11%
schtahaups 9/10 904 days 11%
CMe 9/10 904 days 11%
Martyn 10/10 904 days 11%
John Flynn 9/10 933 days 9%
charlie35slr 10/10 934 days 9%
Ken 2/10 964 days 6%
Bee 3/10 965 days 6%
Catherine Johnson 10/10 992 days 7%
Bk 10/10 993 days 7%
John I. 10/10 993 days 7%
Rogie 9/10 993 days 7%
Krzysztof Jablonski 10/10 993 days 7%
Berthold Wagner 8/10 1023 days 6%
Eric Arnal Fort 10/10 1023 days 6%
Andy Jamo 10/10 1024 days 6%
Agnès 10/10 1024 days 6%
Thomas Heri 10/10 1024 days 6%
Roger and Karen 10/10 1085 days 5%
renard 9/10 1085 days 5%
Berrie, the Netherlands 10/10 1085 days 5%
Warren S 10/10 1116 days 5%
Ronald Rampersad 10/10 1177 days 5%
Poynter Family 9/10 1177 days 5%
Wilson 10/10 1208 days 5%
Elsa 10/10 1208 days 5%
Pascal 10/10 1238 days 5%
Paul Haslam 10/10 1329 days 5%
Jennifer Makosky 9/10 1329 days 5%
Steve Pickard 10/10 1330 days 5%
Stuart C 10/10 1358 days 4%
Vicki Simmons 10/10 1388 days 4%
Steven Dunlop 9/10 1388 days 4%
Sarah Timms 10/10 1480 days 4%
Emily Hibberd 10/10 1510 days 4%
Sue Lander 9/10 1510 days 4%
Kelvin Armstrong 10/10 1572 days 4%
Tom Williamson 9/10 1602 days 4%
Yves Deyris 10/10 1663 days 4%
Fred RABIER BAGOEE 9/10 1663 days 4%
Sylvie Paquette 9/10 1694 days 4%
Axel and Patricia G 10/10 1699 days 4%
walter isselhard 8/10 2059 days 3%
Darker 9/10 2441 days 2%
L S 10/10 2637 days 2%
aussiewoodies 8/10 3125 days 1%
Sharyn Crosby 10/10 3156 days 1%
Alekandra Ulm 4/10 3228 days 1%
Sue Kieseker 8/10 3231 days 1%
Karin Genyn 8/10 3232 days 1%
Sharon Yates 10/10 3234 days 1%
Moorman 8/10 3237 days 1%
Marian 7/10 3248 days 1%
Behrens 4/10 3255 days 1%
FiStew 10/10 3337 days 1%
Devil_n_Disquiz 10/10 3368 days 1%
gezza2906 4/10 3399 days 0%
Tinne Cis 8/10 3518 days 0%
B Sluis 8/10 3530 days 0%
Bottoms 7/10 3531 days 0%
Seiler 6/10 3531 days 0%
Patrick Grant 8/10 3531 days 0%
Moehl 9/10 3533 days 0%
David Beaumont 8/10 3533 days 0%
Beat Kindler 7/10 3533 days 0%
Danielle 9/10 3533 days 0%
Markus Heummer 10/10 3534 days 0%
Gerrit & Martina 8/10 3535 days 0%
Verne Heath 7/10 3535 days 0%
Dave Simpson 8/10 3535 days 0%
Steve Goodyear 9/10 3542 days 0%
Colin Philpott 8/10 3543 days 0%
Hans Erik Munch 7/10 3548 days 0%
Thomas Behy 5/10 3548 days 0%
Kroepfl 9/10 3549 days 0%
Lesley 5/10 3581 days 0%
Dagmar 10/10 3613 days 0%
deJong 6/10 3616 days 0%
Sillmann 9/10 3618 days 0%
Eri & Udo Seifert 8/10 3621 days 0%
Curry 8/10 3624 days 0%
Willi & Elke Breier 8/10 3629 days 0%
Powerfamily 10/10 3765 days 1%
Jack Potman 10/10 3844 days 1%
Andreas Blessing 7/10 3867 days 1%
Desma Frampton 2/10 3869 days 1%
Maike 8/10 3875 days 1%
Kauzta 7/10 3875 days 1%
Schroeder 6/10 3875 days 1%
J Meindersma 7/10 3876 days 1%
Juergen Wolf 8/10 3877 days 1%
Aimee Pollett 9/10 3877 days 1%
Barbara Link 8/10 3878 days 1%
E Brockbank 6/10 3878 days 1%
Gerstmann 6/10 3881 days 1%
Ekhard Wittkugel 10/10 3883 days 1%
Raith 8/10 3886 days 1%
Omar Candon 8/10 3888 days 1%
Gert Vogelaers 8/10 3890 days 1%
Flueckiger 6/10 3896 days 1%
Marleen Meyers 6/10 3898 days 1%
Frank Schedler 9/10 3898 days 1%
Katie Nicol 7/10 3900 days 1%
Gerd Pagel 2/10 3900 days 1%
mr Schumader 9/10 3901 days 1%
Monja 9/10 3903 days 1%
Teum and Orselien 7/10 3903 days 1%
Marieke and Bert-Jan 9/10 3903 days 1%
Johanna 9/10 3904 days 1%
E M Klap 8/10 3906 days 1%
Bolt 8/10 3906 days 1%
Robert Cox 4/10 3906 days 1%
Nicole 8/10 3906 days 1%
Heike Toepelt 9/10 3907 days 1%
Derek Archibald 4/10 3908 days 1%
Loren van Oordt 9/10 3910 days 1%
Gordon Daniels 7/10 3910 days 1%
Ewald Waldner 9/10 3911 days 1%
Meriel & Paul Best 9/10 3911 days 1%
de Vries 7/10 3913 days 1%
Jochen 9/10 3913 days 1%
Anne 8/10 3915 days 1%
D Saker 9/10 4221 days 1%
Don Keith 9/10 4239 days 1%
Westermann 9/10 4243 days 1%
Pam Know 8/10 4247 days 1%
Main 9/10 4253 days 1%
Mark and Natasha UK 8/10 4254 days 1%
Gunda G 4/10 4260 days 1%
Denecke Thorsten 9/10 4261 days 1%
Lehmann 7/10 4262 days 1%
Walter 6/10 4266 days 1%
Mark 8/10 4271 days 1%
Wilfred Sch 8/10 4273 days 1%
David Valentine 8/10 4274 days 1%
Paul Ritchie 8/10 4275 days 1%
Thea X 7/10 4275 days 1%
Wim Van Gastel 7/10 4278 days 1%
Coby Aalbrecht 6/10 4279 days 1%
nigelst 7/10 4286 days 1%
Wolfgang G 7/10 4286 days 1%
Goewe 9/10 4294 days 1%
Jennifer Templeton 6/10 4297 days 1%
Ralf Genthe 6/10 4297 days 1%
Susi Schoetzler 8/10 4300 days 1%
marcusba 10/10 4323 days 1%
stephenst 4/10 4326 days 1%
weidep 8/10 4326 days 1%
Monika Wenzel 9/10 4350 days 1%
Jean Paul Mesnage 6/10 4352 days 1%
Uerilie Stolareh 8/10 4355 days 1%
Karen Fisher 10/10 4368 days 1%
Tracy & Peter Cassidy 7/10 4381 days 1%
PamB 8/10 4574 days 1%
RubyJ 8/10 4578 days 1%
Frank 9/10 4603 days 1%
HeideS 10/10 4605 days 1%
GrahamM1 9/10 4619 days 1%
ChristineM 8/10 4619 days 1%
FrankFlemming 7/10 4620 days 1%
MrHebbard 9/10 4620 days 1%
Elrik frau 9/10 4620 days 1%
Helle 9/10 4625 days 1%
Trevor 8/10 4629 days 1%
Tim 9/10 4630 days 1%
Annemarie 8/10 4636 days 1%
plumbaum 8/10 4650 days 1%
Bernd 7/10 4650 days 1%
groenewold 7/10 4650 days 1%
Liane 10/10 4654 days 1%
Burkhalter 6/10 4657 days 1%
Keith 9/10 4657 days 1%
Bernd 8/10 4659 days 1%
Rosa 9/10 4659 days 1%
David 8/10 4698 days 1%
Marc 8/10 4703 days 1%
Kaminsky 9/10 4703 days 1%
olland 8/10 4706 days 1%
Terry 9/10 4776 days 1%
Chris 7/10 4963 days 1%
Stuart Bartram 8/10 4969 days 1%
Hoetnagels 8/10 4969 days 1%
Anja Kunert 8/10 4983 days 1%
Kenneth and Mette 8/10 4986 days 1%
Myrtille de Vries 6/10 4990 days 1%
struck 10/10 5075 days 1%
Pat Brewster 9/10 5188 days 1%
Stef 7/10 5296 days 1%
Schranger 10/10 5323 days 1%
Karla 4/10 5345 days 1%
Andy 9/10 5351 days 1%
Tom 8/10 5351 days 1%
Jacobien 8/10 5356 days 1%
Alexandra 5/10 5356 days 1%
Stefan 6/10 5360 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Pacific Horizon Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.59% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 56 days. The Pacific Horizon Motorhomes experience has 3 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Pacific Horizon Motorhomes experience has been adjusted for 5 days. Adjustments are according to the following table.

Days Adjustment
2 -0.04%
3 -0.06%
4 -0.07%
5 -0.09%
6 -0.11%
7 -0.13%
8 -0.15%

Final Ranking Score

92%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.