Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Pacific Horizon Motorhomes.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
244 Valid Reviews
The Pacific Horizon Motorhomes experience has a total of 254 reviews. There are 244 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 244 valid reviews:
The raw data average (mean) for all the Pacific Horizon Motorhomes valid reviews is 83.44% and is based on 244 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
143 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 244 valid reviews, the experience has 143 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 143 face-to-face reviews:
The raw data average (mean) for all the Pacific Horizon Motorhomes face-to-face reviews is 77.13% and is based on 143 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Donna Mason||10/10||294 days||100%|
|Tony Henderson-Newport||9/10||294 days||100%|
|Lexi & Rod Kirk||10/10||294 days||100%|
|Brooke Lillyston||10/10||294 days||100%|
|Ian G||10/10||324 days||97%|
|Stacy Lio||10/10||324 days||97%|
|Anonymous (105552)||8/10||416 days||80%|
|Keith Diver||9/10||416 days||84%|
|Stefan Berger||9/10||416 days||84%|
|Peter Leschev||9/10||445 days||79%|
|Miles Protter||8/10||445 days||75%|
|Martin Borjeskog||10/10||445 days||79%|
|Alexandre Lacroix||9/10||445 days||79%|
|Matthew Young||9/10||445 days||79%|
|Ben Holmes||10/10||445 days||79%|
|N.J. van den Berg||10/10||445 days||79%|
|Mike Smith||9/10||445 days||79%|
|Ron Meyerink||10/10||476 days||74%|
|Gerd Weidenfeld||10/10||476 days||74%|
|Geoff and Ginny Cunningham||9/10||476 days||74%|
|Des Gilbert||9/10||507 days||69%|
|Kirsch, Luxemburg||10/10||507 days||69%|
|Anna Hunt||9/10||507 days||69%|
|James and Emma Dickie||10/10||507 days||69%|
|Jonatan Zarzif||3/10||507 days||53%|
|Trevor Parkin||9/10||537 days||63%|
|Edwin Walker||8/10||568 days||54%|
|Serena Gray||9/10||568 days||57%|
|PJ Caldito||10/10||568 days||57%|
|Shane Howe||10/10||598 days||51%|
|Teneille Harwood||10/10||598 days||51%|
|Fabulous five||10/10||629 days||46%|
|Keith & Kay Finlayson||10/10||629 days||46%|
|Jeannie Huang||9/10||660 days||40%|
|Joao Madureira||8/10||660 days||38%|
|Edith Peita||10/10||660 days||40%|
|John Bourke||10/10||660 days||40%|
|Larry Mutu Reriti||10/10||690 days||36%|
|Greg Croft||10/10||690 days||36%|
|John Flynn||9/10||751 days||27%|
|Catherine Johnson||10/10||810 days||21%|
|John I.||10/10||810 days||21%|
|Krzysztof Jablonski||10/10||810 days||21%|
|Berthold Wagner||8/10||841 days||17%|
|Eric Arnal Fort||10/10||841 days||18%|
|Andy Jamo||10/10||841 days||18%|
|Thomas Heri||10/10||841 days||18%|
|Roger and Karen||10/10||902 days||12%|
|Berrie, the Netherlands||10/10||902 days||12%|
|Warren S||10/10||933 days||10%|
|Ronald Rampersad||10/10||994 days||8%|
|Poynter Family||9/10||994 days||8%|
|Paul Haslam||10/10||1147 days||6%|
|Jennifer Makosky||9/10||1147 days||6%|
|Steve Pickard||10/10||1147 days||6%|
|Stuart C||10/10||1175 days||5%|
|Vicki Simmons||10/10||1206 days||5%|
|Steven Dunlop||9/10||1206 days||5%|
|Sarah Timms||10/10||1298 days||5%|
|Emily Hibberd||10/10||1328 days||5%|
|Sue Lander||9/10||1328 days||5%|
|Kelvin Armstrong||10/10||1390 days||5%|
|Tom Williamson||9/10||1420 days||5%|
|Yves Deyris||10/10||1481 days||5%|
|Fred RABIER BAGOEE||9/10||1481 days||5%|
|Sylvie Paquette||9/10||1512 days||5%|
|Axel and Patricia G||10/10||1516 days||5%|
|walter isselhard||8/10||1877 days||4%|
|L S||10/10||2455 days||3%|
|Sharyn Crosby||10/10||2973 days||1%|
|Alekandra Ulm||4/10||3045 days||1%|
|Sue Kieseker||8/10||3048 days||1%|
|Karin Genyn||8/10||3049 days||1%|
|Sharon Yates||10/10||3051 days||1%|
|Tinne Cis||8/10||3335 days||1%|
|B Sluis||8/10||3347 days||0%|
|Patrick Grant||8/10||3348 days||0%|
|David Beaumont||8/10||3350 days||0%|
|Beat Kindler||7/10||3350 days||0%|
|Markus Heummer||10/10||3351 days||1%|
|Gerrit & Martina||8/10||3352 days||0%|
|Verne Heath||7/10||3352 days||0%|
|Dave Simpson||8/10||3352 days||0%|
|Steve Goodyear||9/10||3359 days||1%|
|Colin Philpott||8/10||3360 days||0%|
|Hans Erik Munch||7/10||3365 days||0%|
|Thomas Behy||5/10||3365 days||0%|
|Eri & Udo Seifert||8/10||3438 days||0%|
|Willi & Elke Breier||8/10||3446 days||0%|
|Jack Potman||10/10||3661 days||1%|
|Andreas Blessing||7/10||3684 days||1%|
|Desma Frampton||2/10||3686 days||1%|
|J Meindersma||7/10||3693 days||1%|
|Juergen Wolf||8/10||3694 days||1%|
|Aimee Pollett||9/10||3694 days||1%|
|Barbara Link||8/10||3695 days||1%|
|E Brockbank||6/10||3695 days||1%|
|Ekhard Wittkugel||10/10||3700 days||1%|
|Omar Candon||8/10||3705 days||1%|
|Gert Vogelaers||8/10||3707 days||1%|
|Marleen Meyers||6/10||3715 days||1%|
|Frank Schedler||9/10||3715 days||1%|
|Katie Nicol||7/10||3717 days||1%|
|Gerd Pagel||2/10||3717 days||1%|
|mr Schumader||9/10||3718 days||1%|
|Teum and Orselien||7/10||3720 days||1%|
|Marieke and Bert-Jan||9/10||3720 days||1%|
|E M Klap||8/10||3723 days||1%|
|Robert Cox||4/10||3723 days||1%|
|Heike Toepelt||9/10||3724 days||1%|
|Derek Archibald||4/10||3725 days||1%|
|Loren van Oordt||9/10||3727 days||1%|
|Gordon Daniels||7/10||3727 days||1%|
|Ewald Waldner||9/10||3728 days||1%|
|Meriel & Paul Best||9/10||3728 days||1%|
|de Vries||7/10||3730 days||1%|
|D Saker||9/10||4038 days||1%|
|Don Keith||9/10||4056 days||1%|
|Pam Know||8/10||4064 days||1%|
|Mark and Natasha UK||8/10||4071 days||1%|
|Gunda G||4/10||4077 days||1%|
|Denecke Thorsten||9/10||4078 days||1%|
|Wilfred Sch||8/10||4090 days||1%|
|David Valentine||8/10||4091 days||1%|
|Paul Ritchie||8/10||4092 days||1%|
|Thea X||7/10||4092 days||1%|
|Wim Van Gastel||7/10||4095 days||1%|
|Coby Aalbrecht||6/10||4096 days||1%|
|Wolfgang G||7/10||4103 days||1%|
|Jennifer Templeton||6/10||4114 days||1%|
|Ralf Genthe||6/10||4114 days||1%|
|Susi Schoetzler||8/10||4117 days||1%|
|Monika Wenzel||9/10||4167 days||1%|
|Jean Paul Mesnage||6/10||4169 days||1%|
|Uerilie Stolareh||8/10||4172 days||1%|
|Karen Fisher||10/10||4185 days||1%|
|Tracy & Peter Cassidy||7/10||4198 days||1%|
|Elrik frau||9/10||4437 days||1%|
|Stuart Bartram||8/10||4786 days||1%|
|Anja Kunert||8/10||4800 days||1%|
|Kenneth and Mette||8/10||4803 days||1%|
|Myrtille de Vries||6/10||4807 days||1%|
|Pat Brewster||9/10||5005 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Pacific Horizon Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 70 days. The Pacific Horizon Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Pacific Horizon Motorhomes experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.