Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Pacific Horizon Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Pacific Horizon Motorhomes

Valid Reviews

244 Valid Reviews

The Pacific Horizon Motorhomes experience has a total of 254 reviews. There are 244 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 244 valid reviews:

Rating Count Percentage
10/10 71
29%
9/10 64
26%
8/10 55
23%
7/10 23
9%
6/10 15
6%
5/10 3
1%
4/10 8
3%
3/10 2
1%
2/10 3
1%
1/10 0
0%

83.44% Average

The raw data average (mean) for all the Pacific Horizon Motorhomes valid reviews is 83.44% and is based on 244 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

143 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 244 valid reviews, the experience has 143 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 143 face-to-face reviews:

Rating Count Percentage
10/10 12
8%
9/10 34
24%
8/10 48
34%
7/10 23
16%
6/10 15
10%
5/10 2
1%
4/10 7
5%
3/10 0
0%
2/10 2
1%
1/10 0
0%

77.13% Average

The raw data average (mean) for all the Pacific Horizon Motorhomes face-to-face reviews is 77.13% and is based on 143 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.25%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Donna Mason 10/10 114 days 97.94 100%
Lydia 9/10 114 days 97.94 100%
Tony Henderson-Newport 9/10 114 days 97.94 100%
Lexi & Rod Kirk 10/10 114 days 97.94 100%
Brooke Lillyston 10/10 114 days 97.94 100%
Ian G 10/10 144 days 96.71 99%
Morris 10/10 144 days 96.71 99%
Stacy Lio 10/10 144 days 96.71 99%
Anonymous (105552) 8/10 236 days 86.62 88%
Keith Diver 9/10 236 days 91.17 93%
Stefan Berger 9/10 236 days 91.17 93%
Peter Leschev 9/10 265 days 88.87 91%
Miles Protter 8/10 265 days 84.43 86%
Martin Borjeskog 10/10 265 days 88.87 91%
Christian 9/10 265 days 88.87 91%
Alexandre Lacroix 9/10 265 days 88.87 91%
Matthew Young 9/10 265 days 88.87 91%
Ben Holmes 10/10 265 days 88.87 91%
N.J. van den Berg 10/10 265 days 88.87 91%
Mike Smith 9/10 265 days 88.87 91%
Ron Meyerink 10/10 296 days 86.12 88%
Gerd Weidenfeld 10/10 296 days 86.12 88%
Geoff and Ginny Cunningham 9/10 296 days 86.12 88%
Des Gilbert 9/10 327 days 83.06 85%
Diane 10/10 327 days 83.06 85%
Kirsch, Luxemburg 10/10 327 days 83.06 85%
Anna Hunt 9/10 327 days 83.06 85%
James and Emma Dickie 10/10 327 days 83.06 85%
Jonatan Zarzif 3/10 327 days 63.95 65%
Trevor Parkin 9/10 357 days 79.8 81%
Edwin Walker 8/10 388 days 72.34 74%
Serena Gray 9/10 388 days 76.14 78%
PJ Caldito 10/10 388 days 76.14 78%
Shane Howe 10/10 418 days 72.31 74%
Jason 10/10 418 days 72.31 74%
Teneille Harwood 10/10 418 days 72.31 74%
Fabulous five 10/10 449 days 68.05 69%
jac 9/10 449 days 68.05 69%
Keith & Kay Finlayson 10/10 449 days 68.05 69%
Jeannie Huang 9/10 480 days 63.49 65%
Joao Madureira 8/10 480 days 60.32 62%
Edith Peita 10/10 480 days 63.49 65%
John Bourke 10/10 480 days 63.49 65%
Maik 10/10 510 days 58.78 60%
Helen 10/10 510 days 58.78 60%
Kevin 10/10 510 days 58.78 60%
Larry Mutu Reriti 10/10 510 days 58.78 60%
Keryn 10/10 510 days 58.78 60%
Greg Croft 10/10 510 days 58.78 60%
Erin 10/10 541 days 53.62 55%
schtahaups 9/10 541 days 53.62 55%
CMe 9/10 541 days 53.62 55%
Martyn 10/10 541 days 53.62 55%
John Flynn 9/10 571 days 48.51 50%
charlie35slr 10/10 571 days 48.51 50%
Ken 2/10 602 days 32.64 33%
Bee 3/10 602 days 33.51 34%
Catherine Johnson 10/10 630 days 39.26 40%
Bk 10/10 630 days 39.26 40%
John I. 10/10 630 days 39.26 40%
Rogie 9/10 630 days 39.26 40%
Krzysztof Jablonski 10/10 630 days 39.26 40%
Berthold Wagner 8/10 661 days 33.1 34%
Eric Arnal Fort 10/10 661 days 34.85 36%
Andy Jamo 10/10 661 days 34.85 36%
Agnès 10/10 661 days 34.85 36%
Thomas Heri 10/10 661 days 34.85 36%
Roger and Karen 10/10 722 days 27.05 28%
renard 9/10 722 days 27.05 28%
Berrie, the Netherlands 10/10 722 days 27.05 28%
Warren S 10/10 753 days 23.53 24%
Ronald Rampersad 10/10 814 days 17.51 18%
Poynter Family 9/10 814 days 17.51 18%
Wilson 10/10 845 days 14.9 15%
Elsa 10/10 845 days 14.9 15%
Pascal 10/10 875 days 12.67 13%
Paul Haslam 10/10 967 days 7.6 8%
Jennifer Makosky 9/10 967 days 7.6 8%
Steve Pickard 10/10 967 days 7.6 8%
Stuart C 10/10 995 days 6.58 7%
Vicki Simmons 10/10 1026 days 5.75 6%
Steven Dunlop 9/10 1026 days 5.75 6%
Sarah Timms 10/10 1118 days 4.95 5%
Emily Hibberd 10/10 1148 days 4.9 5%
Sue Lander 9/10 1148 days 4.9 5%
Kelvin Armstrong 10/10 1210 days 4.77 5%
Tom Williamson 9/10 1240 days 4.72 5%
Yves Deyris 10/10 1301 days 4.6 5%
Fred RABIER BAGOEE 9/10 1301 days 4.6 5%
Sylvie Paquette 9/10 1332 days 4.54 5%
Axel and Patricia G 10/10 1336 days true 4.53 5%
walter isselhard 8/10 1697 days 3.63 4%
Darker 9/10 2078 days true 3.08 3%
L S 10/10 2275 days 2.69 3%
aussiewoodies 8/10 2762 days 1.65 2%
Sharyn Crosby 10/10 2793 days 1.68 2%
Alekandra Ulm 4/10 2865 days true 1.21 1%
Sue Kieseker 8/10 2868 days true 1.45 1%
Karin Genyn 8/10 2869 days true 1.45 1%
Sharon Yates 10/10 2871 days true 1.52 2%
Moorman 8/10 2874 days true 1.44 1%
Marian 7/10 2885 days true 1.36 1%
Behrens 4/10 2892 days true 1.17 1%
FiStew 10/10 2974 days 1.32 1%
Devil_n_Disquiz 10/10 3005 days 1.26 1%
gezza2906 4/10 3036 days 0.95 1%
Tinne Cis 8/10 3155 days true 0.92 1%
B Sluis 8/10 3167 days true 0.9 1%
Bottoms 7/10 3168 days true 0.86 1%
Seiler 6/10 3168 days true 0.78 1%
Patrick Grant 8/10 3168 days true 0.9 1%
Moehl 9/10 3170 days true 0.94 1%
David Beaumont 8/10 3170 days true 0.89 1%
Beat Kindler 7/10 3170 days true 0.85 1%
Danielle 9/10 3170 days true 0.94 1%
Markus Heummer 10/10 3171 days true 0.94 1%
Gerrit & Martina 8/10 3172 days true 0.89 1%
Verne Heath 7/10 3172 days true 0.85 1%
Dave Simpson 8/10 3172 days true 0.89 1%
Steve Goodyear 9/10 3179 days true 0.92 1%
Colin Philpott 8/10 3180 days true 0.87 1%
Hans Erik Munch 7/10 3185 days true 0.83 1%
Thomas Behy 5/10 3185 days true 0.74 1%
Kroepfl 9/10 3186 days true 0.91 1%
Lesley 5/10 3218 days 0.68 1%
Dagmar 10/10 3250 days true 0.78 1%
deJong 6/10 3253 days true 0.64 1%
Sillmann 9/10 3255 days true 0.77 1%
Eri & Udo Seifert 8/10 3258 days true 0.73 1%
Curry 8/10 3261 days true 0.72 1%
Willi & Elke Breier 8/10 3266 days true 0.71 1%
Powerfamily 10/10 3402 days 0.49 0%
Jack Potman 10/10 3481 days true 0.33 0%
Andreas Blessing 7/10 3504 days true 0.26 0%
Desma Frampton 2/10 3506 days true 0.21 0%
Maike 8/10 3512 days true 0.26 0%
Kauzta 7/10 3512 days true 0.25 0%
Schroeder 6/10 3512 days true 0.22 0%
J Meindersma 7/10 3513 days true 0.24 0%
Juergen Wolf 8/10 3514 days true 0.25 0%
Aimee Pollett 9/10 3514 days true 0.27 0%
Barbara Link 8/10 3515 days true 0.25 0%
E Brockbank 6/10 3515 days true 0.22 0%
Gerstmann 6/10 3518 days true 0.21 0%
Ekhard Wittkugel 10/10 3520 days true 0.25 0%
Raith 8/10 3523 days true 0.24 0%
Omar Candon 8/10 3525 days true 0.23 0%
Gert Vogelaers 8/10 3527 days true 0.23 0%
Flueckiger 6/10 3533 days true 0.19 0%
Marleen Meyers 6/10 3535 days true 0.19 0%
Frank Schedler 9/10 3535 days true 0.23 0%
Katie Nicol 7/10 3537 days true 0.2 0%
Gerd Pagel 2/10 3537 days true 0.17 0%
mr Schumader 9/10 3538 days true 0.22 0%
Monja 9/10 3540 days true 0.22 0%
Teum and Orselien 7/10 3540 days true 0.2 0%
Marieke and Bert-Jan 9/10 3540 days true 0.22 0%
Johanna 9/10 3541 days true 0.21 0%
E M Klap 8/10 3543 days true 0.2 0%
Bolt 8/10 3543 days true 0.2 0%
Robert Cox 4/10 3543 days true 0.17 0%
Nicole 8/10 3543 days true 0.2 0%
Heike Toepelt 9/10 3544 days true 0.21 0%
Derek Archibald 4/10 3545 days true 0.16 0%
Loren van Oordt 9/10 3547 days true 0.2 0%
Gordon Daniels 7/10 3547 days true 0.18 0%
Ewald Waldner 9/10 3548 days true 0.2 0%
Meriel & Paul Best 9/10 3548 days true 0.2 0%
de Vries 7/10 3550 days true 0.18 0%
Jochen 9/10 3550 days true 0.2 0%
Anne 8/10 3552 days true 0.18 0%
D Saker 9/10 3858 days 0.0 0%
Don Keith 9/10 3876 days true 0.0 0%
Westermann 9/10 3880 days true 0.0 0%
Pam Know 8/10 3884 days true 0.0 0%
Main 9/10 3890 days true 0.0 0%
Mark and Natasha UK 8/10 3891 days true 0.0 0%
Gunda G 4/10 3897 days true 0.0 0%
Denecke Thorsten 9/10 3898 days true 0.0 0%
Lehmann 7/10 3899 days true 0.0 0%
Walter 6/10 3903 days true 0.0 0%
Mark 8/10 3908 days true 0.0 0%
Wilfred Sch 8/10 3910 days true 0.0 0%
David Valentine 8/10 3911 days true 0.0 0%
Paul Ritchie 8/10 3912 days true 0.0 0%
Thea X 7/10 3912 days true 0.0 0%
Wim Van Gastel 7/10 3915 days true 0.0 0%
Coby Aalbrecht 6/10 3916 days true 0.0 0%
nigelst 7/10 3923 days true 0.0 0%
Wolfgang G 7/10 3923 days true 0.0 0%
Goewe 9/10 3931 days true 0.0 0%
Jennifer Templeton 6/10 3934 days true 0.0 0%
Ralf Genthe 6/10 3934 days true 0.0 0%
Susi Schoetzler 8/10 3937 days true 0.0 0%
marcusba 10/10 3960 days true 0.0 0%
stephenst 4/10 3963 days true 0.0 0%
weidep 8/10 3963 days true 0.0 0%
Monika Wenzel 9/10 3987 days true 0.0 0%
Jean Paul Mesnage 6/10 3989 days true 0.0 0%
Uerilie Stolareh 8/10 3992 days true 0.0 0%
Karen Fisher 10/10 4005 days true 0.0 0%
Tracy & Peter Cassidy 7/10 4018 days true 0.0 0%
PamB 8/10 4211 days true 0.0 0%
RubyJ 8/10 4215 days true 0.0 0%
Frank 9/10 4241 days true 0.0 0%
HeideS 10/10 4242 days true 0.0 0%
GrahamM1 9/10 4256 days true 0.0 0%
ChristineM 8/10 4256 days true 0.0 0%
FrankFlemming 7/10 4257 days true 0.0 0%
MrHebbard 9/10 4257 days true 0.0 0%
Elrik frau 9/10 4257 days true 0.0 0%
Helle 9/10 4263 days true 0.0 0%
Trevor 8/10 4267 days true 0.0 0%
Tim 9/10 4267 days true 0.0 0%
Annemarie 8/10 4274 days true 0.0 0%
plumbaum 8/10 4288 days true 0.0 0%
Bernd 7/10 4288 days true 0.0 0%
groenewold 7/10 4288 days true 0.0 0%
Liane 10/10 4292 days true 0.0 0%
Burkhalter 6/10 4295 days true 0.0 0%
Keith 9/10 4295 days 0.0 0%
Bernd 8/10 4297 days true 0.0 0%
Rosa 9/10 4297 days true 0.0 0%
David 8/10 4336 days true 0.0 0%
Marc 8/10 4341 days true 0.0 0%
Kaminsky 9/10 4341 days true 0.0 0%
olland 8/10 4344 days true 0.0 0%
Terry 9/10 4414 days true 0.0 0%
Chris 7/10 4600 days true 0.0 0%
Stuart Bartram 8/10 4606 days true 0.0 0%
Hoetnagels 8/10 4606 days true 0.0 0%
Anja Kunert 8/10 4620 days true 0.0 0%
Kenneth and Mette 8/10 4623 days true 0.0 0%
Myrtille de Vries 6/10 4627 days true 0.0 0%
struck 10/10 4712 days true 0.0 0%
Pat Brewster 9/10 4825 days true 0.0 0%
Stef 7/10 4933 days true 0.0 0%
Schranger 10/10 4960 days true 0.0 0%
Karla 4/10 4982 days true 0.0 0%
Andy 9/10 4988 days true 0.0 0%
Tom 8/10 4988 days true 0.0 0%
Jacobien 8/10 4993 days true 0.0 0%
Alexandra 5/10 4993 days true 0.0 0%
Stefan 6/10 4997 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Pacific Horizon Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.31% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 54 days. The Pacific Horizon Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Pacific Horizon Motorhomes experience has been adjusted for 70 days. Adjustments are according to the following table.

Days Adjustment
67 -1.25%
68 -1.27%
69 -1.29%
70 -1.31%
71 -1.32%
72 -1.34%
73 -1.36%

Final Ranking Score

89%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.