Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Pacific Horizon Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Pacific Horizon Motorhomes

Valid Reviews

192 Valid Reviews

The Pacific Horizon Motorhomes experience has a total of 201 reviews. There are 192 valid reviews that are included when calculating the ranking score and 9 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 192 valid reviews:

Rating Count Percentage
10/10 42
22%
9/10 46
24%
8/10 51
27%
7/10 23
12%
6/10 15
8%
5/10 3
2%
4/10 8
4%
3/10 1
1%
2/10 3
2%
1/10 0
0%

80.68% Average

The raw data average (mean) for all the Pacific Horizon Motorhomes valid reviews is 80.68% and is based on 192 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

143 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 192 valid reviews, the experience has 143 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 143 face-to-face reviews:

Rating Count Percentage
10/10 12
8%
9/10 34
24%
8/10 48
34%
7/10 23
16%
6/10 15
10%
5/10 2
1%
4/10 7
5%
3/10 0
0%
2/10 2
1%
1/10 0
0%

77.13% Average

The raw data average (mean) for all the Pacific Horizon Motorhomes face-to-face reviews is 77.13% and is based on 143 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.91%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Erin 10/10 20 days 99.94 100%
John Flynn 9/10 50 days 99.6 100%
charlie35slr 10/10 50 days 99.6 100%
Ken 2/10 81 days 87.09 87%
Bee 3/10 81 days 90.05 90%
Catherine Johnson 10/10 109 days 98.12 98%
Bk 10/10 109 days 98.12 98%
John I. 10/10 109 days 98.12 98%
Rogie 9/10 109 days 98.12 98%
Krzysztof Jablonski 10/10 109 days 98.12 98%
Berthold Wagner 8/10 140 days 96.89 97%
Eric Arnal Fort 10/10 140 days 96.89 97%
Andy Jamo 10/10 140 days 96.89 97%
Agnès 10/10 140 days 96.89 97%
Thomas Heri 10/10 140 days 96.89 97%
Roger and Karen 10/10 201 days 93.6 94%
renard 9/10 201 days 93.6 94%
Berrie, the Netherlands 10/10 201 days 93.6 94%
Warren S 10/10 232 days 91.47 91%
Ronald Rampersad 10/10 293 days 86.4 86%
Poynter Family 9/10 293 days 86.4 86%
Wilson 10/10 324 days 83.37 83%
Elsa 10/10 324 days 83.37 83%
Pascal 10/10 354 days 80.14 80%
Paul Haslam 10/10 446 days 68.48 68%
Jennifer Makosky 9/10 446 days 68.48 68%
Steve Pickard 10/10 446 days 68.48 68%
Stuart C 10/10 474 days 64.4 64%
Vicki Simmons 10/10 505 days 59.59 59%
Steven Dunlop 9/10 505 days 59.59 59%
Sarah Timms 10/10 597 days 44.3 44%
Emily Hibberd 10/10 627 days 39.71 39%
Sue Lander 9/10 627 days 39.71 39%
Kelvin Armstrong 10/10 689 days 31.12 31%
Tom Williamson 9/10 719 days 27.4 27%
Yves Deyris 10/10 780 days 20.72 20%
Fred RABIER BAGOEE 9/10 780 days 20.72 20%
Sylvie Paquette 9/10 811 days 17.78 17%
Axel and Patricia G 10/10 815 days true 20.91 21%
walter isselhard 8/10 1176 days 4.89 4%
Darker 9/10 1557 days true 5.24 5%
L S 10/10 1754 days 4.1 4%
aussiewoodies 8/10 2241 days 3.43 3%
Sharyn Crosby 10/10 2272 days 3.39 3%
Alekandra Ulm 4/10 2344 days true 3.72 3%
Sue Kieseker 8/10 2347 days true 3.94 4%
Karin Genyn 8/10 2348 days true 3.94 4%
Sharon Yates 10/10 2350 days true 3.94 4%
Moorman 8/10 2353 days true 3.93 4%
Marian 7/10 2364 days true 3.91 3%
Behrens 4/10 2371 days true 3.67 3%
FiStew 10/10 2453 days 3.14 3%
Devil_n_Disquiz 10/10 2484 days 3.1 3%
gezza2906 4/10 2515 days 2.84 2%
Tinne Cis 8/10 2634 days true 3.47 3%
B Sluis 8/10 2646 days true 3.45 3%
Bottoms 7/10 2647 days true 3.45 3%
Seiler 6/10 2647 days true 3.45 3%
Patrick Grant 8/10 2647 days true 3.45 3%
Moehl 9/10 2649 days true 3.45 3%
David Beaumont 8/10 2649 days true 3.45 3%
Beat Kindler 7/10 2649 days true 3.45 3%
Danielle 9/10 2649 days true 3.45 3%
Markus Heummer 10/10 2650 days true 3.44 3%
Gerrit & Martina 8/10 2651 days true 3.44 3%
Verne Heath 7/10 2651 days true 3.44 3%
Dave Simpson 8/10 2651 days true 3.44 3%
Steve Goodyear 9/10 2658 days true 3.43 3%
Colin Philpott 8/10 2659 days true 3.43 3%
Hans Erik Munch 7/10 2664 days true 3.42 3%
Thomas Behy 5/10 2664 days true 3.42 3%
Kroepfl 9/10 2665 days true 3.42 3%
Lesley 5/10 2697 days 2.81 2%
Dagmar 10/10 2729 days true 3.31 3%
deJong 6/10 2732 days true 3.31 3%
Sillmann 9/10 2734 days true 3.31 3%
Eri & Udo Seifert 8/10 2737 days true 3.3 3%
Curry 8/10 2740 days true 3.3 3%
Willi & Elke Breier 8/10 2745 days true 3.29 3%
Powerfamily 10/10 2881 days 2.55 2%
Jack Potman 10/10 2960 days true 2.93 3%
Andreas Blessing 7/10 2983 days true 2.9 2%
Desma Frampton 2/10 2985 days true 2.6 2%
Maike 8/10 2991 days true 2.88 2%
Kauzta 7/10 2991 days true 2.88 2%
Schroeder 6/10 2991 days true 2.88 2%
J Meindersma 7/10 2992 days true 2.88 2%
Juergen Wolf 8/10 2993 days true 2.88 2%
Aimee Pollett 9/10 2993 days true 2.88 2%
Barbara Link 8/10 2994 days true 2.88 2%
E Brockbank 6/10 2994 days true 2.88 2%
Gerstmann 6/10 2997 days true 2.87 2%
Ekhard Wittkugel 10/10 2999 days true 2.87 2%
Raith 8/10 3002 days true 2.87 2%
Omar Candon 8/10 3004 days true 2.86 2%
Gert Vogelaers 8/10 3006 days true 2.86 2%
Flueckiger 6/10 3012 days true 2.85 2%
Marleen Meyers 6/10 3014 days true 2.85 2%
Frank Schedler 9/10 3014 days true 2.85 2%
Katie Nicol 7/10 3016 days true 2.84 2%
Gerd Pagel 2/10 3016 days true 2.56 2%
mr Schumader 9/10 3017 days true 2.84 2%
Monja 9/10 3019 days true 2.84 2%
Teum and Orselien 7/10 3019 days true 2.84 2%
Marieke and Bert-Jan 9/10 3019 days true 2.84 2%
Johanna 9/10 3020 days true 2.84 2%
E M Klap 8/10 3022 days true 2.83 2%
Bolt 8/10 3022 days true 2.83 2%
Robert Cox 4/10 3022 days true 2.67 2%
Nicole 8/10 3022 days true 2.83 2%
Heike Toepelt 9/10 3023 days true 2.83 2%
Derek Archibald 4/10 3024 days true 2.66 2%
Loren van Oordt 9/10 3026 days true 2.83 2%
Gordon Daniels 7/10 3026 days true 2.83 2%
Ewald Waldner 9/10 3027 days true 2.82 2%
Meriel & Paul Best 9/10 3027 days true 2.82 2%
de Vries 7/10 3029 days true 2.82 2%
Jochen 9/10 3029 days true 2.82 2%
Anne 8/10 3031 days true 2.82 2%
D Saker 9/10 3337 days 1.93 1%
Don Keith 9/10 3355 days true 2.28 2%
Westermann 9/10 3359 days true 2.28 2%
Pam Know 8/10 3363 days true 2.27 2%
Main 9/10 3369 days true 2.26 2%
Mark and Natasha UK 8/10 3370 days true 2.26 2%
Gunda G 4/10 3376 days true 2.12 2%
Denecke Thorsten 9/10 3377 days true 2.25 2%
Lehmann 7/10 3378 days true 2.25 2%
Walter 6/10 3382 days true 2.24 2%
Mark 8/10 3387 days true 2.23 2%
Wilfred Sch 8/10 3389 days true 2.23 2%
David Valentine 8/10 3390 days true 2.23 2%
Paul Ritchie 8/10 3391 days true 2.23 2%
Thea X 7/10 3391 days true 2.23 2%
Wim Van Gastel 7/10 3394 days true 2.22 2%
Coby Aalbrecht 6/10 3395 days true 2.22 2%
nigelst 7/10 3402 days true 2.21 2%
Wolfgang G 7/10 3402 days true 2.21 2%
Goewe 9/10 3410 days true 2.19 2%
Jennifer Templeton 6/10 3413 days true 2.19 2%
Ralf Genthe 6/10 3413 days true 2.19 2%
Susi Schoetzler 8/10 3416 days true 2.18 2%
marcusba 10/10 3439 days true 2.15 2%
stephenst 4/10 3442 days true 2.02 2%
weidep 8/10 3442 days true 2.14 2%
Monika Wenzel 9/10 3466 days true 2.1 2%
Jean Paul Mesnage 6/10 3468 days true 2.1 2%
Uerilie Stolareh 8/10 3471 days true 2.09 2%
Karen Fisher 10/10 3484 days true 2.07 2%
Tracy & Peter Cassidy 7/10 3497 days true 2.05 2%
PamB 8/10 3690 days true 1.73 1%
RubyJ 8/10 3694 days true 1.73 1%
Frank 9/10 3719 days true 1.69 1%
HeideS 10/10 3721 days true 1.68 1%
GrahamM1 9/10 3735 days true 1.66 1%
ChristineM 8/10 3735 days true 1.66 1%
FrankFlemming 7/10 3736 days true 1.66 1%
MrHebbard 9/10 3736 days true 1.66 1%
Elrik frau 9/10 3736 days true 1.66 1%
Helle 9/10 3741 days true 1.65 1%
Trevor 8/10 3745 days true 1.64 1%
Tim 9/10 3746 days true 1.64 1%
Annemarie 8/10 3752 days true 1.63 1%
plumbaum 8/10 3766 days true 1.61 1%
Bernd 7/10 3766 days true 1.61 1%
groenewold 7/10 3766 days true 1.61 1%
Liane 10/10 3770 days true 1.6 1%
Burkhalter 6/10 3773 days true 1.6 1%
Keith 9/10 3774 days 1.33 1%
Bernd 8/10 3775 days true 1.59 1%
Rosa 9/10 3775 days true 1.59 1%
David 8/10 3815 days true 1.53 1%
Marc 8/10 3819 days true 1.52 1%
Kaminsky 9/10 3819 days true 1.52 1%
olland 8/10 3822 days true 1.52 1%
Terry 9/10 3892 days true 1.4 1%
Chris 7/10 4079 days true 1.09 1%
Stuart Bartram 8/10 4085 days true 1.08 1%
Hoetnagels 8/10 4085 days true 1.08 1%
Anja Kunert 8/10 4099 days true 1.06 1%
Kenneth and Mette 8/10 4102 days true 1.06 1%
Myrtille de Vries 6/10 4106 days true 1.05 1%
struck 10/10 4191 days true 0.91 0%
Pat Brewster 9/10 4304 days true 0.72 0%
Stef 7/10 4412 days true 0.55 0%
Schranger 10/10 4439 days true 0.5 0%
Karla 4/10 4461 days true 0.44 0%
Andy 9/10 4467 days true 0.46 0%
Tom 8/10 4467 days true 0.46 0%
Jacobien 8/10 4472 days true 0.45 0%
Alexandra 5/10 4472 days true 0.45 0%
Stefan 6/10 4476 days true 0.44 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Pacific Horizon Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.49% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.

The Pacific Horizon Motorhomes experience has 5 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Pacific Horizon Motorhomes experience has been adjusted for 16 days. Adjustments are according to the following table.

Days Adjustment
13 -0.26%
14 -0.28%
15 -0.30%
16 -0.32%
17 -0.34%
18 -0.36%
19 -0.38%

Final Ranking Score

90%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch