Pacific Horizon Motorhomes

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215 Rankers Reviews

143 Face-to-Face

14 Motorhomes

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Information

Genuine family commitment

The fleet of Pacific Horizon motorhomes caters to the discerning traveller with its latest European influence in design and livability.
Both the SAM and GEM models of Pacific Horizon motorhomes are leaders in their field incorporating Mercedes driveability and safety features.
Being a private family owned operation I can assure my clients will receive the best possible service and that our pricing is based on a no hidden cost policy that the Pacific Horizon brand has been trusted and respected for, for many years.

Details

Feature Value Info

Location

North IslandWellington RegionWellington

Categories

  • Motorhomes

Contact

Campers

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    2+1 Motorhome

    The compact and stylish 2+1 leads its category thanks to its style, quality and functionality.

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    2+1 Motorhome - Premium

    2+1 motorhome with the Premium Vehicle Guarantee. This guarantees a vehicle built and on the road no more than 2 years (24 months) prior to your hire. Premium vehicles are subject to availability and cost an additional NZ$35.00 per day.

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    GEM Motorhome

    Sleek and sophisticated, with appealing curves and a contemporary interior, the GEM luxury motorhome provides the blueprint for motorhome design.

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    GEM Motorhome - Premium

    GEM 4 Berth with the Premium Vehicle Guarantee. This guarantees a vehicle built and on the road no more than 2 years (24 months) prior to your hire. Premium vehicles are subject to availability and cost an additional NZ$35.00 per day.

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    4 Berth Motorhome

    One of the largest double beds & living areas of any 4-berth available. The ideal motorhome for a family group of up to four people. Premium rate means the motorhome will be no older than 2 years of age.

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    4 Berth Motorhome - Premium

    4-berth motorhome with the Premium Vehicle Guarantee. This guarantees a vehicle built and on the road no more than 2 years (24 months) prior to your hire. Premium vehicles are subject to availability and cost an additional NZ$35.00 per day.

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    SAM 6 Berth Motorhome

    Step into a SAM and you are stepping into a motorhome that leads the industry with a combination of innovative design and technology. Premium rate guarantees your motorhome will be no older than 2 years of age.

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    SAM 6 Berth Motorhome - Premium

    The SAM Motorhome with Premium Vehicle Guarantee. This guarantees a vehicle built and on the road no more than 2 years (24 months) prior to your hire. Premium vehicles are subject to availability and cost an additional NZ$35.00 per day.

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Reviews

Showing 13 reviews of 189.

Trevor Parkin's avatar

Trevor Parkin

United Kingdom

Ranking: 9/10

We booked our 20-day long camper van trip around the New Zealand's North Island with Pacific Horizons following a review of the ratings on Rankers and believe that we made the right choice, especially having spoken to other campers that used other and much larger Motorhome rental companies. We hired the 2+1 camper van, which at 5.9m long is just over 1m shorter than other vans that are based on the Mercedes Sprinter. However, it was ideal for our needs and was extremely well equipped. The layout with the kitchen and toilet/shower arranged at the back of van and living/sleeping set up in the middle worked well and we quickly got used to the daily/nightly routine of switching between open space, dining table and comfortable double bed. Although having nearly 100,000 km on the clock, the van was in great condition and was very easy to drive and manoeuvre. We also found Pacific Horizons great to deal with throughout the booking process, and we really appreciated the fact that we were picked up from our airport hotel at the beginning of our trip and dropped off again at the end, which is a service that is not provided by all motorhome providers. Eddy, the guy in charge at the Auckland depot, could not have been more helpful and friendly and took his time to give us a full explanation of how to operate the van, as well as great tips to make our life easier on the road. On returning the van we were greeted with a warm welcome and although we had not managed to locate a fuel station close to the depot in Mangere, Eddy arranged for one his team to take us back to our hotel via the cheapest local fuel station in order to complete this essential task. Overall, we would definitely recommend Pacific Horizons and would have no hesitation in using the company again when we return to tour the South Island in a couple of years time.

Reviewed about 1 month ago

Pacific Horizon Motorhomes responds:

Hi Trevor,
Great to hear you had such a fantastic time on your recent New Zealand motorhome holiday with us, and thanks for your positive review of our campervan & our customer service. We'll be more than happy to supply you with another campervan for your next trip back this way, and Michelle in our Christchurch depot (in the South Island) is equally as helpful and friendly as Eddy! Thanks again.

Regards,
Colin Morris
Pacific Horizon

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PJ Caldito's avatar

PJ Caldito

Philippines

Ranking: 10/10

If there was anything greater than 10 on the rating, I'll choose it. Pacific Horizon has made our first time adventure in the NZ South Island extra special. As our home for 2 weeks, the GEM we rented has performed spectacularly in every occasion - excellent brakes, all accessories functioned very well throughout our stay (although we didn't avail of the in-house wifi), the heater was amazing and ready to warm us up after a freezing hike. The service was wonderful too - Michelle from the Christchurch depot was especially helpful in helping us get to speed. Her instructions were clear, help me with my confidence in driving the GEM - it was pretty daunting at first. Overall, we had zero technical issues and hiccups. Very reliable motorhome. I will definitely choose Pacific Horizon again in my next trip to New Zealand, North Island on the next. Highly recommended.

Reviewed about 1 month ago

Pacific Horizon Motorhomes responds:

Hi PJ,
Thanks for the great review and thoughtful comments. I'm glad you enjoyed your time in one of our Premium GEM motorhomes and that your South Island adventure lived up to all your expectations. Thanks too for the kind words about Michelle in our Christchurch depot, I'll be sure to pass this on to her. Hope to see you again, be it either in Auckland or Wellington for the start of your Pacific Horizon North Island trip.

Regards,
Colin Morris
Pacific Horizon

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Greg Croft's avatar

Greg Croft

Ranking: 10/10

I was extremely impressed with Pacific Horizons motorhomes, the vehicle was comfortable, practical and most of all felt like home. The service they provided was first class and Colin was a great host the minute he collected us from Wellington airport, a good man. We travelled for 7 days over the North Island, will definitely be back and will definitely use Pacific Horizons again.

Reviewed about 1 month ago and experienced in June 2019

Pacific Horizon Motorhomes responds:

Hi Greg,
Thanks for your kind review, much appreciated. We'll be ready & waiting for your next trip over this way whenever that may be - whether it's the North Island again or the South Island this time!!

Regards,
Colin Morris
Pacific Horizon

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Serena Gray's avatar

Serena Gray

Ranking: 9/10

This is the third company we have used to hire a motor home for a family holiday. Pacific Horizon have definitely been the best and easiest company to deal with. The motor home was in great working order and all the inclusions listed were actually included. Our only suggestion for improvement is in regards to the vehicle design. The passenger windows are so high the kids couldn't actually see out of them to enjoy the beautiful NZ scenery. Highly recommend hiring a vehicle from Pacific Horizon.

Reviewed 2 months ago

Pacific Horizon Motorhomes responds:

Hi Serena,
Thanks for your 'highly recommended' comments, and glad we could make your family holiday a great fun experience. We do hope we see you again for your next family trip!

Regards,
Colin Morris
Pacific Horizon

Edwin Walker's avatar

Edwin Walker

Ranking: 8/10

we really enjoyed our stay and travel in the motor home and found all the staff to be friendly and helpful
Regards Ed & Marg

Reviewed 2 months ago

Pacific Horizon Motorhomes responds:

Hi Ed & Marg,
Thanks for your comments and thanks for choosing us for your New Zealand motorhome holiday last month. Great to hear that you enjoyed your holiday in our 4-berth motorhome.

Regards,
Colin Morris
Pacific Horizon

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Teneille Harwood's avatar

Teneille Harwood

Ranking: 10/10

My partner and I hired a 2 in 1 berth camper van and it was amazing! We travelled 930km around the north island in 9 days, and had no problems at all with the van. Pacific Horizons had outstanding communication throughout the whole process and I would highly recommend them! I can't wait to come back and do the south island in!

Reviewed 2 months ago

Pacific Horizon Motorhomes responds:

Hi Teneille,
Sounds like you had a great time in New Zealand with our campervan. And yes, we can definitely help you with your South Island adventure - be sure to get in touch when you start planning things.

Regards,
Colin Morris
Pacific Horizon

Jason's avatar

Jason

Ranking: 10/10

Pacific horizon motor homes
Excellent vehicle's and service

Reviewed 2 months ago

Pacific Horizon Motorhomes responds:

Hi Jason,
Thanks for your comments - glad we were able to make your holiday "excellent"!

Regards,
Colin Morris
Pacific Horizon

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Shane Howe's avatar

Shane Howe

Ranking: 10/10

Its true you get what you pay for, Horizon may not of been the cheapest but I am very satisfied with the quality of our hire motor home and the level of service we received, they were very helpful during the booking stage and promptly picked us up and drop us back to motel, it truly made it a great Holiday and would have no problem in recommending them, we will certainly use there services again.

Reviewed 2 months ago

Pacific Horizon Motorhomes responds:

Hi Shane,
Thanks for your review & thanks for any future recommendations. Definitely hope to see you again!

Regards,
Colin Morris
Pacific Horizon

Keith & Kay Finlayson's avatar

Keith & Kay Finlayson

Ranking: 10/10

Hiring our campervan from Pacific Horizon in Christchurch was a great experience from start to finish. The booking process was easy and efficient - I liked that the extra costs, like the road user charge, was included in the quoted price and that there were no hidden costs. We thought we got good value for our money. Michelle picked us up bang on time from our motel, and did a great job of explaining the workings of the van. The instruction book in the campervan was very useful and well thought out. When we had a query our phone calls were promptly answered and friendly, helpful advice was given. The drop-off process was also easy and Michelle drove us to the airport. Fabulous!

We had a 2 + 1 Mercedes Sprinter (5.9m) which suited all our needs. There were two of us, and we slept in the two single beds, which we kept made up as singles all the time (accessing the vehicle from the front or the rear). This meant we had lots of sitting/lying space set up and didn't have to make beds at night time. The kitchen was well kitted out, I particularly liked that the cookware was good stainless steel. The bathroom was compact but worked - it was very handy having our own toilet wherever we went.

Thank you Pacific Horizon for your great customer service.

Reviewed 4 months ago

Pacific Horizon Motorhomes responds:

Hi Keith & Kay,
Thank you for your kind words. Lovely to hear your South Island campervan adventure went so well with us.

Regards,
Colin Morris
Pacific Horizon

jac's avatar

jac

Ranking: 9/10

We had a short but very good holiday with the campervan drive in the north island. It was easy to drive and very comfortable in not just the living space, cooking and also the big bed area we could rest well in. It is our first campervan experience and we really enjoyed it! Thank you Pacific Horizon!

I would also like to comment that the reservation and whole collection and return experience is smooth and professional.

Reviewed 4 months ago

Pacific Horizon Motorhomes responds:

Hi Jac,
Thanks for your comments. Might have been your first campervan experience, but I hope it won't be your last!!

Regards,
Colin Morris
Pacific Horizon

John Bourke's avatar

John Bourke

Ranking: 10/10

Unbelievable customers service, great vehicle, great trip!

Reviewed 4 months ago

Pacific Horizon Motorhomes responds:

Hi John,
Great comments, to wrap up the 'great vehicle, great trip'. Good to hear you enjoyed your Pacific Horizon 2+1. Hope to see you again!

Regards,
Colin Morris
Pacific Horizon

Fabulous five's avatar

Fabulous five

Ranking: 10/10

Family of five. We had a six berth motor home for ten days. Everything that you could possibly need was included in the van. We picked it up at Wellington and Maryann was brilliant. She spent a considerable amount of time explaining everything to us. We toured the North Island and returned the van to Eddie in Auckland, who again was very helpful.

Reviewed 4 months ago

Pacific Horizon Motorhomes responds:

Hi,
Thanks for your review. Great to hear "The Famous 5" enjoyed their motorhome adventure with us so much .... hopefully we can help you again - maybe for a South Island adventure next time!!

Regards,
Colin Morris
Pacific Horizon

Joao Madureira 's avatar

Joao Madureira

Portugal

Ranking: 8/10

Vehicle in perfect conditions, booking support and airport transfers worked just fine

Reviewed 5 months ago

Pacific Horizon Motorhomes responds:

Hi Joao,
Thanks for your comments. I'm pleased everything went so well for your Pacific Horizon motorhome holiday.

Regards,
Colin Morris
Pacific Horizon