Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

480 Valid Reviews

The Maui Motorhomes experience has a total of 488 reviews. There are 480 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 480 valid reviews:

Rating Count Percentage
10/10 50
10%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 29
6%

71.40% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.40% and is based on 480 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 480 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

67.57%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Twins 1/10 180 days 43%
LILO PACHON 1/10 242 days 42%
Edwin 10/10 364 days 100%
Lidia 1/10 637 days 34%
bawe 1/10 882 days 24%
Francis 6/10 1034 days 38%
Chris Leigh 7/10 1825 days 5%
PHILIP SMITH 2/10 2343 days 2%
Luis Frutuoso 9/10 2343 days 4%
James Layton 5/10 2343 days 3%
Annie Hogan 1/10 2343 days 2%
David Hughes 8/10 2372 days 4%
Martin Gregory 8/10 2403 days 4%
Menna Hulme 10/10 2403 days 4%
Davinia Hart 1/10 2464 days 1%
Gerhard 1/10 2464 days 1%
Paul Mullooly 7/10 2495 days 4%
sekul 1/10 2495 days 1%
William Robinson 10/10 2525 days 4%
Yujing Mark Jiang 10/10 2587 days 4%
Jason Dart 10/10 2587 days 4%
Julian Armitage 8/10 2617 days 4%
Richard Albright 10/10 2617 days 4%
Niclas Rudslatt 8/10 2678 days 3%
Glenda Patchett 10/10 2678 days 3%
JM 1/10 2678 days 1%
Ruth Hao 10/10 2709 days 3%
Kennert Karlsson 9/10 2709 days 3%
Ian Adair 8/10 2709 days 3%
Ronald 1/10 2709 days 1%
Wes 1/10 2709 days 1%
Juliana Mizumoto Akaishi 9/10 2737 days 3%
Reinhard Jahn 7/10 2737 days 3%
Gaudenz Schnell 10/10 2737 days 3%
Ronald 1/10 2737 days 1%
Ruth Tallis 4/10 2737 days 2%
Nick Harris 9/10 2768 days 3%
Darryl Ross 6/10 2768 days 3%
Cynthia Goodchild 10/10 2768 days 3%
jan elburg 10/10 2768 days 3%
Debra Alcock 9/10 2768 days 3%
Nina 7/10 2768 days 3%
Robert Burrichter 9/10 2799 days 3%
Tim Carter 3/10 2799 days 2%
Jan Helps 9/10 2799 days 3%
Jessica Millar 9/10 2829 days 3%
Annie Fan 5/10 2829 days 2%
bill woodruff 8/10 2860 days 3%
Linda Deans 6/10 2860 days 3%
Sarah Davies 8/10 2860 days 3%
Felipe Penaloza 10/10 2890 days 3%
Sue Ternen 7/10 2890 days 3%
Corrine Gough 9/10 2890 days 3%
Paul McCarthy 8/10 2890 days 3%
angela pang 8/10 2921 days 3%
Jumat Omar 9/10 2952 days 3%
Vania Yesica 9/10 2952 days 3%
Johanna Lee 8/10 2982 days 3%
Luke Smith 9/10 3043 days 3%
Gabe J 3/10 3043 days 1%
Kerry Mouat 10/10 3043 days 3%
Josh 1/10 3043 days 1%
Schlag-Schöffel 1/10 3043 days 1%
Stefan Eberle 9/10 3074 days 3%
Jan Dr. de Graaf 2/10 3074 days 1%
Susan Street 2/10 3102 days 1%
Brandon Chik 7/10 3133 days 2%
Mary Palacios 3/10 3133 days 1%
Amjad Ali 10/10 3133 days 2%
Peter Seager 2/10 3133 days 1%
ann Day 5/10 3164 days 2%
MPB 1/10 3164 days 1%
Danny van Meel 9/10 3202 days 2%
Kelvin Carlson 9/10 3225 days 2%
Lesley Bonell 8/10 3255 days 2%
Yung Hsiang Yang 9/10 3286 days 2%
Grant Pura 8/10 3286 days 2%
GAIL MOORE 10/10 3286 days 2%
Marcio Costa 9/10 3317 days 2%
Jonathan Phua 8/10 3347 days 2%
Brett King 8/10 3378 days 2%
Pablo Pruneda 8/10 3378 days 2%
Matt French 10/10 3408 days 2%
Thilo herrmann 10/10 3420 days 2%
Sylvie Meganck 8/10 3428 days 2%
Alexander Emmerich 7/10 3439 days 2%
Philip Busd 6/10 3444 days 2%
Remy and Rebecca Mans 8/10 3445 days 2%
Fredrik Lundberg 6/10 3450 days 2%
Morten 9/10 3467 days 2%
Peter Armstrong 8/10 3467 days 2%
Beth Davies 1/10 3467 days 1%
Dorthe Soeholm 7/10 3469 days 2%
Fabian Probst 7/10 3472 days 2%
David Horley 9/10 3484 days 2%
Deborah Main 8/10 3485 days 2%
Bernd Giermann 7/10 3489 days 2%
Susan Dorey 9/10 3498 days 2%
Bram de Ruiter 8/10 3498 days 2%
Frank Bianco 7/10 3498 days 2%
Caroline Smith 10/10 3498 days 2%
Susanne Meinen 7/10 3498 days 2%
Laurentius Emmelmann 7/10 3498 days 2%
Yvonne Vale 1/10 3498 days 1%
Pui Ling Lee 9/10 3498 days 2%
Jonathan Verschuuren 8/10 3514 days 2%
Patricia 8/10 3525 days 2%
Alex 8/10 3525 days 2%
Malcolm Boekhoff 9/10 3529 days 2%
Virginie Turcotte 9/10 3529 days 2%
Patrick 8/10 3530 days 2%
Sabine 8/10 3530 days 2%
Louis Nilsson 6/10 3535 days 1%
Flo 8/10 3537 days 2%
Carlos Ligero 10/10 3559 days 2%
Maire O'Grady 8/10 3566 days 2%
Ken Evans 9/10 3574 days 2%
Will Pyle 9/10 3576 days 2%
shida sahlan 8/10 3620 days 1%
David Johnston 4/10 3620 days 1%
Chelzea Warwick 9/10 3651 days 1%
Jos W 7/10 3682 days 1%
shelley smith 9/10 3682 days 1%
Beatrice and Cyrill 7/10 3733 days 1%
Carl_Larsen 10/10 3743 days 1%
Karen Jones 6/10 3773 days 1%
Rob Barker 9/10 3773 days 1%
Wilfried Heer 1/10 3804 days 0%
Flo Egger 4/10 3815 days 1%
Steve J 8/10 3831 days 1%
anibal micillo 8/10 3833 days 1%
Pernille and Flemming 8/10 3851 days 1%
Green Celery 1/10 3864 days 0%
Olaf Gaeth 4/10 3864 days 1%
Peter Marshall 9/10 3895 days 1%
Peter Williams 7/10 3910 days 1%
Jacqui Robinson 10/10 3956 days 1%
Asrul Alias 9/10 3956 days 1%
Barry Arnold 1/10 4198 days 0%
Laura Metz 6/10 4548 days 1%
Hubertus Thost 6/10 4548 days 1%
Libby 8/10 4556 days 1%
Andreas Zapke 7/10 4591 days 1%
Simone Pickert 8/10 4592 days 1%
VSQ 10/10 4594 days 1%
Renan Sasaki 10/10 4686 days 1%
Laurel Smith 1/10 4686 days 0%
Glen Cooper 2/10 4716 days 0%
Ron Stenhouse 4/10 4869 days 1%
Elizabeth Stenhouse 4/10 4869 days 1%
Steen Rausmussen 9/10 4898 days 1%
Michael Nolan 5/10 4900 days 1%
Frederick Dean 8/10 4900 days 1%
Helen Dean 5/10 4900 days 1%
Dave Mertzig 8/10 4900 days 1%
Michael Walker 10/10 4902 days 1%
Lorraine Walker 9/10 4902 days 1%
Engelstatter 7/10 4903 days 1%
Joey Mertzig 7/10 4917 days 1%
Davebr8e 1/10 4959 days 0%
Nadine 7/10 4972 days 1%
Wertra 7/10 4973 days 1%
Steve Douthwaite 8/10 4979 days 1%
John 8/10 4983 days 1%
Edith and Robert Newton 8/10 4990 days 1%
Reinhard Stahl 8/10 4995 days 1%
Reinhard Stahl 8/10 4995 days 1%
Peter Harden 7/10 4995 days 1%
Henzen 7/10 4999 days 1%
Verest 5/10 5006 days 1%
maureenb 9/10 5234 days 1%
Jonathan Tuthill 10/10 5250 days 1%
Birds Tubbs 7/10 5250 days 1%
Peter Kent 9/10 5252 days 1%
Sally Gordie 8/10 5252 days 1%
Ian Douglas 7/10 5252 days 1%
James Huntzinger 8/10 5256 days 1%
Rien 8/10 5257 days 1%
Carole Carter 8/10 5257 days 1%
Helmut Schmid 10/10 5259 days 1%
Peter Hart 9/10 5262 days 1%
kikiflower 8/10 5265 days 1%
Fritschi 9/10 5267 days 1%
Lucy Duffy 7/10 5268 days 1%
Vlutters 8/10 5270 days 1%
Robert 8/10 5271 days 1%
Marilyn Melhuish 7/10 5274 days 1%
Graham Platt 9/10 5274 days 1%
Richard Harvey 7/10 5274 days 1%
Howell Davies 9/10 5274 days 1%
Richard & Jane 10/10 5274 days 1%
Mike & Jennie 9/10 5276 days 1%
Peter Field 9/10 5276 days 1%
Nico Schoots 8/10 5276 days 1%
Lyn Deavin 7/10 5277 days 1%
Ed & Katie Riches 6/10 5277 days 1%
R E Webb 5/10 5277 days 1%
Gerhard Schoenmeubeck 7/10 5277 days 1%
Rebecca Doehl 8/10 5278 days 1%
Paul & Sharon Sneller 9/10 5278 days 1%
Gillian MacLaren 7/10 5279 days 1%
Hans Oudenbroek 8/10 5279 days 1%
Re Wardlaw 7/10 5282 days 1%
Slangen 8/10 5287 days 1%
Heike 6/10 5289 days 1%
David Blundell 9/10 5289 days 1%
Des & Ann Bidwell 8/10 5289 days 1%
Corv V D Hof 8/10 5291 days 1%
Tom Connis 9/10 5293 days 1%
Janet 8/10 5294 days 1%
Barry Baily 6/10 5294 days 1%
Henriette Haugan 8/10 5307 days 1%
J Knol 6/10 5320 days 1%
arnie 6/10 5325 days 1%
Barsch, Arwed & Gertrud 10/10 5325 days 1%
Jo Delbrugge 8/10 5360 days 1%
Marc & Pauline 8/10 5362 days 1%
Paul 8/10 5363 days 1%
Ross Cooke 7/10 5363 days 1%
Gerard Crothers 7/10 5363 days 1%
Willem & Lilian 8/10 5365 days 1%
Ruth & Derrick 8/10 5369 days 1%
David & Audrey 7/10 5371 days 1%
Sarah Graham 10/10 5372 days 1%
Melanie Wood 8/10 5372 days 1%
R & M Willows 9/10 5373 days 1%
Peter Spooner 8/10 5373 days 1%
Warwick Ravell 9/10 5373 days 1%
Martin Potter 8/10 5598 days 1%
GenH 8/10 5600 days 1%
Aleksandra Gajacki 8/10 5601 days 1%
David Brown 10/10 5604 days 1%
Graham Greentree 4/10 5608 days 1%
Nick van de Belt 8/10 5608 days 1%
Iain Campbell 7/10 5609 days 1%
Eric & Liz McKean 8/10 5613 days 1%
Stefanie 9/10 5614 days 1%
Florian Miller 7/10 5614 days 1%
Phil Smith 9/10 5615 days 1%
Ian and Ailsa 6/10 5618 days 1%
Jansen 8/10 5618 days 1%
Siegfried Tuiel 9/10 5620 days 1%
bryfrance 10/10 5621 days 1%
Nick Tinnemeier 7/10 5621 days 1%
Ian & Phyllis 8/10 5623 days 1%
Tricia Goggin 9/10 5623 days 1%
Jim & Suzy Ducker 9/10 5624 days 1%
Nicola Shaw 10/10 5624 days 1%
Diane Johnston 9/10 5624 days 1%
Svea Sauter 8/10 5624 days 1%
Barry Barnes 8/10 5625 days 1%
Sandra Schulz 9/10 5625 days 1%
Kai Eppink 8/10 5629 days 1%
K Wallis 8/10 5630 days 1%
Gord Carnochan 8/10 5632 days 1%
John Gray 8/10 5632 days 1%
Waitson 8/10 5632 days 1%
Gillian Powell 8/10 5632 days 1%
Erin Dumbauld 8/10 5632 days 1%
Ross Salisbury 9/10 5633 days 1%
Kasten 4/10 5633 days 1%
David Emerick 9/10 5634 days 1%
Steve Pearce 7/10 5635 days 1%
Naomi Kosteaman 10/10 5635 days 1%
Ronald Lippett 4/10 5636 days 1%
Hartmut Tonner 6/10 5637 days 1%
Galamez 8/10 5638 days 1%
Jan Vlasblom 7/10 5639 days 1%
Bert Opdam 8/10 5641 days 1%
Leslie 7/10 5643 days 1%
John Brand 5/10 5645 days 1%
J Wells 2/10 5646 days 0%
Claire Hoyland 7/10 5646 days 1%
Darren Bruestle 7/10 5646 days 1%
Steve and Kay Unguran 9/10 5647 days 1%
Jane & Regis 7/10 5647 days 1%
Trevor Gibbins 8/10 5647 days 1%
Graham 7/10 5647 days 1%
Eva Stauderova 9/10 5650 days 1%
Horton Fawkes 8/10 5650 days 1%
Simon Vallis 9/10 5650 days 1%
Chris 8/10 5651 days 1%
Stevenson 8/10 5652 days 1%
Dave and Lin Mungham 5/10 5652 days 1%
Rossiter 8/10 5652 days 1%
Webster 5/10 5652 days 1%
Petersen 10/10 5652 days 1%
David Glover 10/10 5653 days 1%
Derek Woodward 8/10 5653 days 1%
Gerry Nichols 8/10 5654 days 1%
Mr & Mrs Winter 8/10 5654 days 1%
Jane Hancock 9/10 5654 days 1%
Iain Sutherland 10/10 5654 days 1%
T Chapman 9/10 5654 days 1%
Hee Min Kang 7/10 5656 days 1%
Sarah Ewing 9/10 5656 days 1%
Daniel Dubach 10/10 5659 days 1%
bates 5/10 5659 days 1%
Euros 4/10 5721 days 1%
Gunther 9/10 5909 days 1%
Haley & Jason 8/10 5928 days 1%
Chris & Rob 8/10 5928 days 1%
Kurt 8/10 5929 days 1%
Canuk 2/10 5935 days 0%
paulag 8/10 5935 days 1%
wilsoneng 10/10 5965 days 1%
June 6/10 5965 days 1%
Hans and Astrid 8/10 5973 days 1%
Bergemann 3/10 5982 days 0%
Brett & Tanille 10/10 5984 days 1%
Margo Alaska 8/10 5987 days 1%
Rob & Anne 7/10 5989 days 1%
Margaret O'Sullivan 9/10 5991 days 1%
Colin Daniels 7/10 5998 days 1%
Tony Killingray 7/10 5999 days 1%
Chris el capitan 7/10 6001 days 1%
Giaque 8/10 6002 days 1%
Willi Heinen 7/10 6004 days 1%
Peter Koeck 4/10 6005 days 1%
Sue Bennett 6/10 6006 days 1%
Christen Hans 6/10 6010 days 1%
margaret Klawitter 3/10 6017 days 0%
Tanja Titze 8/10 6017 days 1%
Silvia Kern 8/10 6018 days 1%
Bryan Keddie 7/10 6020 days 1%
Erik Hummelmose 4/10 6020 days 1%
Susan Hitchins 9/10 6020 days 1%
Thomas Stopp 7/10 6020 days 1%
John Winter 8/10 6021 days 1%
John Rylance 9/10 6023 days 1%
Diane Chapple 8/10 6023 days 1%
Supa Simpson 8/10 6029 days 1%
Allan Bond 9/10 6030 days 1%
Iris W 9/10 6030 days 1%
Ian Walks 9/10 6030 days 1%
E.M. Prideaux 7/10 6038 days 1%
jan and john 7/10 6040 days 1%
Beute Hjel 7/10 6040 days 1%
Heino keyssler 7/10 6044 days 1%
Richard Benson 2/10 6055 days 0%
adamek 7/10 6070 days 1%
parker1 8/10 6070 days 1%
warrenp 7/10 6071 days 1%
varenaee 8/10 6071 days 1%
pedawrds 6/10 6075 days 1%
vivw 9/10 6078 days 1%
djrogers 9/10 6079 days 1%
aniekenm 8/10 6080 days 1%
Anne Ford 7/10 6088 days 1%
Poole 10/10 6088 days 1%
Sandra M 8/10 6088 days 1%
Marshall 7/10 6088 days 1%
Melanie Bielefeld 8/10 6088 days 1%
dirkdev 6/10 6090 days 1%
Wolfgang 7/10 6090 days 1%
hughys 7/10 6093 days 1%
Kimberly Skyes 8/10 6093 days 1%
Steven Walsh 5/10 6094 days 1%
David D S 10/10 6094 days 1%
Helen Pet 8/10 6094 days 1%
Philip Ryott 5/10 6096 days 1%
Sena 8/10 6096 days 1%
Vanessa 8/10 6097 days 1%
Evan 8/10 6147 days 1%
nzseeman 7/10 6147 days 1%
bondd 8/10 6195 days 1%
ulrichk 10/10 6203 days 1%
johannac 8/10 6205 days 1%
JoF 5/10 6318 days 1%
HerbertH 8/10 6322 days 1%
KatrinK 10/10 6323 days 1%
Wight 9/10 6328 days 1%
brendar 6/10 6330 days 1%
arthurwa 10/10 6330 days 1%
Richard 1/10 6335 days 0%
PaulC 7/10 6337 days 1%
PamCecil 1/10 6337 days 0%
Mike 6/10 6340 days 1%
JanetM 9/10 6342 days 1%
DaveV 8/10 6346 days 1%
GeraldMcNamora 6/10 6346 days 1%
Mick 3/10 6347 days 0%
Nick 8/10 6347 days 1%
JohnN 5/10 6347 days 1%
BevanLisa 8/10 6347 days 1%
winter_uk 8/10 6348 days 1%
LesleyR 6/10 6348 days 1%
Max 7/10 6350 days 1%
Torsten 3/10 6350 days 0%
Suzie Lechner 9/10 6350 days 1%
Andy Baker 9/10 6350 days 1%
Gill 9/10 6354 days 1%
Michael 5/10 6355 days 1%
A 6/10 6355 days 1%
Chris 7/10 6355 days 1%
Jan 8/10 6361 days 1%
PeteW1 6/10 6364 days 1%
ChrisWeb 6/10 6364 days 1%
JensM 8/10 6365 days 1%
MargaretH 7/10 6365 days 1%
RichardE 7/10 6365 days 1%
AndrewF78 10/10 6366 days 1%
John 7/10 6367 days 1%
Christian 8/10 6367 days 1%
Franz 6/10 6367 days 1%
Brian 7/10 6371 days 1%
Glen 9/10 6372 days 1%
Van Heusden 8/10 6381 days 1%
Alfred 6/10 6381 days 1%
WendyS 7/10 6383 days 1%
AlastairP 8/10 6387 days 1%
Jhooper1 9/10 6388 days 1%
CSander 7/10 6388 days 1%
Phil&Joe 10/10 6395 days 1%
Rory 8/10 6399 days 1%
Michael 8/10 6400 days 1%
helen 10/10 6443 days 1%
Trine 8/10 6449 days 1%
Patricia 7/10 6452 days 1%
Jacinta 8/10 6461 days 1%
Louise 8/10 6494 days 1%
Paul 5/10 6498 days 1%
P&L Mooney 2/10 6505 days 0%
Paul 2/10 6508 days 0%
Gray 8/10 6566 days 1%
Mike Knight 10/10 6570 days 1%
Sue Stewart 9/10 6581 days 1%
Lucchi 7/10 6583 days 1%
Amy Clark 6/10 6701 days 1%
Craig 7/10 6706 days 1%
Laura and Dominic 7/10 6709 days 1%
Mike and Judy 8/10 6710 days 1%
Susan 8/10 6710 days 1%
AlanN316 8/10 6711 days 1%
Stewart 7/10 6713 days 1%
Olaf Penn 9/10 6721 days 1%
Sanne 6/10 6723 days 1%
Mike and Joyce Timms 9/10 6723 days 1%
Tessa McCormick 7/10 6727 days 1%
David Buckley 7/10 6730 days 1%
John Woodrow 1/10 6731 days 0%
Ernst Seter 9/10 6731 days 1%
Paula Curtis 5/10 6734 days 1%
Sue Randall 8/10 6734 days 1%
Sabine Feiner 5/10 6735 days 1%
Roger & Margaret 6/10 6744 days 1%
Bill Lambert 9/10 6746 days 1%
Lisa 10/10 6772 days 1%
Philipa 1/10 6778 days 0%
ranker_43 1/10 6932 days 0%
Tony 2/10 6932 days 0%
Nancy Bill 7/10 7054 days 1%
Andy 3/10 7071 days 0%
Wereld 9/10 7077 days 1%
Wereld 8/10 7077 days 1%
Annette 5/10 7084 days 1%
John 7/10 7084 days 1%
Hur 1/10 7089 days 0%
Christine 2/10 7093 days 0%
Mitch 9/10 7095 days 1%
M Bekker 3/10 7096 days 0%
granger 8/10 7099 days 1%
Wendy 7/10 7100 days 1%
Sandra 8/10 7100 days 1%
Kristen 1/10 7100 days 0%
Fraser 8/10 7104 days 1%
Peter&Amy 7/10 7106 days 1%
Arian 9/10 7106 days 1%
Gordon 5/10 7107 days 1%
Catherine 8/10 7107 days 1%
Pope 7/10 7107 days 1%
Beate 7/10 7108 days 1%
Messing 4/10 7108 days 1%
Marriott 10/10 7108 days 1%
Volker 4/10 7108 days 1%
Rolf 6/10 7108 days 1%
Nicole 5/10 7108 days 1%
Geert 7/10 7110 days 1%
Ian 7/10 7112 days 1%
Brian 9/10 7112 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.70% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 123 days. The Maui Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 162 days. Adjustments are according to the following table.

Days Adjustment
159 -1.67%
160 -1.68%
161 -1.69%
162 -1.70%
163 -1.71%
164 -1.72%
165 -1.73%

Balancing Adjustment

11.76% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

76%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.