Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

478 Valid Reviews

The Maui Motorhomes experience has a total of 489 reviews. There are 478 valid reviews that are included when calculating the ranking score and 11 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 478 valid reviews:

Rating Count Percentage
10/10 50
10%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 27
6%

71.65% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.65% and is based on 478 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 478 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

68.85%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Lidia 1/10 86 days 54%
bawe 1/10 331 days 51%
Francis 6/10 483 days 100%
Chris Leigh 7/10 1274 days 28%
PHILIP SMITH 2/10 1791 days 3%
Luis Frutuoso 9/10 1791 days 7%
James Layton 5/10 1791 days 5%
Annie Hogan 1/10 1792 days 3%
David Hughes 8/10 1820 days 7%
Martin Gregory 8/10 1851 days 6%
Menna Hulme 10/10 1851 days 7%
Davinia Hart 1/10 1912 days 3%
Gerhard 1/10 1913 days 3%
Paul Mullooly 7/10 1943 days 6%
sekul 1/10 1944 days 3%
William Robinson 10/10 1973 days 6%
Yujing Mark Jiang 10/10 2035 days 6%
Yujing Mark Jiang 10/10 2035 days 6%
Jason Dart 10/10 2035 days 6%
Julian Armitage 8/10 2065 days 6%
Richard Albright 10/10 2065 days 6%
Niclas Rudslatt 8/10 2126 days 6%
Glenda Patchett 10/10 2126 days 6%
JM 1/10 2127 days 2%
Ruth Hao 10/10 2157 days 6%
Kennert Karlsson 9/10 2157 days 6%
Ian Adair 8/10 2157 days 6%
Ronald 1/10 2158 days 2%
Wes 1/10 2158 days 2%
Juliana Mizumoto Akaishi 9/10 2185 days 6%
Reinhard Jahn 7/10 2185 days 5%
Gaudenz Schnell 10/10 2185 days 6%
Ronald 1/10 2186 days 2%
Ruth Tallis 4/10 2186 days 4%
Nick Harris 9/10 2216 days 6%
Darryl Ross 6/10 2216 days 5%
Cynthia Goodchild 10/10 2216 days 6%
jan elburg 10/10 2216 days 6%
Debra Alcock 9/10 2216 days 6%
Nina 7/10 2217 days 5%
Robert Burrichter 9/10 2247 days 6%
Tim Carter 3/10 2247 days 3%
Jan Helps 9/10 2247 days 6%
Jessica Millar 9/10 2277 days 5%
Annie Fan 5/10 2277 days 4%
bill woodruff 8/10 2308 days 5%
Linda Deans 6/10 2309 days 5%
Sarah Davies 8/10 2309 days 5%
Felipe Penaloza 10/10 2338 days 5%
Sue Ternen 7/10 2338 days 5%
Corrine Gough 9/10 2338 days 5%
Paul McCarthy 8/10 2338 days 5%
angela pang 8/10 2369 days 5%
Jumat Omar 9/10 2400 days 5%
Vania Yesica 9/10 2400 days 5%
Johanna Lee 8/10 2430 days 5%
Luke Smith 9/10 2491 days 5%
Gabe J 3/10 2491 days 3%
Kerry Mouat 10/10 2491 days 5%
Josh 1/10 2492 days 2%
Schlag-Schöffel 1/10 2492 days 2%
Stefan Eberle 9/10 2522 days 5%
Jan Dr. de Graaf 2/10 2523 days 2%
Susan Street 2/10 2550 days 2%
Brandon Chik 7/10 2581 days 4%
Mary Palacios 3/10 2581 days 3%
Amjad Ali 10/10 2581 days 5%
Peter Seager 2/10 2582 days 2%
ann Day 5/10 2612 days 3%
MPB 1/10 2613 days 2%
Danny van Meel 9/10 2651 days 4%
Kelvin Carlson 9/10 2673 days 4%
Lesley Bonell 8/10 2703 days 4%
Yung Hsiang Yang 9/10 2734 days 4%
Grant Pura 8/10 2734 days 4%
GAIL MOORE 10/10 2734 days 4%
Marcio Costa 9/10 2765 days 4%
Jonathan Phua 8/10 2795 days 4%
Brett King 8/10 2826 days 4%
Pablo Pruneda 8/10 2826 days 4%
Matt French 10/10 2856 days 4%
Thilo herrmann 10/10 2869 days 4%
Sylvie Meganck 8/10 2877 days 4%
Alexander Emmerich 7/10 2887 days 4%
Philip Busd 6/10 2893 days 3%
Remy and Rebecca Mans 8/10 2894 days 4%
Fredrik Lundberg 6/10 2899 days 3%
Morten 9/10 2915 days 4%
Peter Armstrong 8/10 2915 days 4%
Beth Davies 1/10 2915 days 2%
Dorthe Soeholm 7/10 2918 days 4%
Fabian Probst 7/10 2921 days 4%
David Horley 9/10 2933 days 4%
Deborah Main 8/10 2934 days 4%
Bernd Giermann 7/10 2938 days 3%
Susan Dorey 9/10 2946 days 4%
Bram de Ruiter 8/10 2946 days 4%
Frank Bianco 7/10 2946 days 3%
Caroline Smith 10/10 2946 days 4%
Susanne Meinen 7/10 2946 days 3%
Laurentius Emmelmann 7/10 2946 days 3%
Yvonne Vale 1/10 2946 days 1%
Pui Ling Lee 9/10 2946 days 4%
Jonathan Verschuuren 8/10 2963 days 4%
Patricia 8/10 2974 days 4%
Alex 8/10 2974 days 4%
Malcolm Boekhoff 9/10 2977 days 4%
Virginie Turcotte 9/10 2977 days 4%
Patrick 8/10 2979 days 4%
Sabine 8/10 2979 days 4%
Louis Nilsson 6/10 2984 days 3%
Flo 8/10 2986 days 4%
Carlos Ligero 10/10 3007 days 4%
Maire O'Grady 8/10 3015 days 3%
Ken Evans 9/10 3023 days 3%
Will Pyle 9/10 3025 days 3%
shida sahlan 8/10 3068 days 3%
David Johnston 4/10 3068 days 2%
Chelzea Warwick 9/10 3099 days 3%
Jos W 7/10 3130 days 3%
shelley smith 9/10 3130 days 3%
Beatrice and Cyrill 7/10 3182 days 3%
Carl_Larsen 10/10 3191 days 3%
Karen Jones 6/10 3221 days 3%
Rob Barker 9/10 3221 days 3%
Wilfried Heer 1/10 3252 days 1%
Flo Egger 4/10 3264 days 2%
Steve J 8/10 3280 days 3%
anibal micillo 8/10 3281 days 3%
Pernille and Flemming 8/10 3300 days 3%
Green Celery 1/10 3312 days 1%
Olaf Gaeth 4/10 3313 days 2%
Peter Marshall 9/10 3343 days 3%
Peter Williams 7/10 3359 days 2%
Jacqui Robinson 10/10 3404 days 3%
Asrul Alias 9/10 3404 days 2%
Barry Arnold 1/10 3646 days 1%
Laura Metz 6/10 3997 days 1%
Hubertus Thost 6/10 3997 days 1%
Libby 8/10 4005 days 1%
Andreas Zapke 7/10 4040 days 1%
Simone Pickert 8/10 4041 days 1%
VSQ 10/10 4042 days 1%
Renan Sasaki 10/10 4135 days 1%
Laurel Smith 1/10 4135 days 0%
Glen Cooper 2/10 4165 days 0%
Ron Stenhouse 4/10 4318 days 0%
Elizabeth Stenhouse 4/10 4318 days 0%
Steen Rausmussen 9/10 4347 days 0%
Michael Nolan 5/10 4349 days 0%
Frederick Dean 8/10 4349 days 0%
Helen Dean 5/10 4349 days 0%
Dave Mertzig 8/10 4349 days 0%
Michael Walker 10/10 4351 days 0%
Lorraine Walker 9/10 4351 days 0%
Engelstatter 7/10 4352 days 0%
Joey Mertzig 7/10 4366 days 0%
Davebr8e 1/10 4408 days 1%
Nadine 7/10 4421 days 1%
Wertra 7/10 4422 days 1%
Steve Douthwaite 8/10 4428 days 1%
John 8/10 4432 days 1%
Edith and Robert Newton 8/10 4439 days 1%
Reinhard Stahl 8/10 4444 days 1%
Reinhard Stahl 8/10 4444 days 1%
Peter Harden 7/10 4444 days 1%
Henzen 7/10 4448 days 1%
Verest 5/10 4455 days 1%
maureenb 9/10 4683 days 1%
Jonathan Tuthill 10/10 4699 days 1%
Birds Tubbs 7/10 4699 days 1%
Peter Kent 9/10 4701 days 1%
Sally Gordie 8/10 4701 days 1%
Ian Douglas 7/10 4701 days 1%
James Huntzinger 8/10 4705 days 1%
Rien 8/10 4706 days 1%
Carole Carter 8/10 4706 days 1%
Helmut Schmid 10/10 4708 days 1%
Peter Hart 9/10 4711 days 1%
kikiflower 8/10 4714 days 1%
Fritschi 9/10 4716 days 1%
Lucy Duffy 7/10 4717 days 1%
Vlutters 8/10 4719 days 1%
Robert 8/10 4720 days 1%
Marilyn Melhuish 7/10 4723 days 1%
Graham Platt 9/10 4723 days 1%
Richard Harvey 7/10 4723 days 1%
Howell Davies 9/10 4723 days 1%
Richard & Jane 10/10 4723 days 1%
Mike & Jennie 9/10 4725 days 1%
Peter Field 9/10 4725 days 1%
Nico Schoots 8/10 4725 days 1%
Lyn Deavin 7/10 4726 days 1%
Ed & Katie Riches 6/10 4726 days 1%
R E Webb 5/10 4726 days 1%
Gerhard Schoenmeubeck 7/10 4726 days 1%
Rebecca Doehl 8/10 4727 days 1%
Paul & Sharon Sneller 9/10 4727 days 1%
Gillian MacLaren 7/10 4728 days 1%
Hans Oudenbroek 8/10 4728 days 1%
Re Wardlaw 7/10 4731 days 1%
Slangen 8/10 4736 days 1%
Heike 6/10 4738 days 1%
David Blundell 9/10 4738 days 1%
Des & Ann Bidwell 8/10 4738 days 1%
Corv V D Hof 8/10 4740 days 1%
Tom Connis 9/10 4742 days 1%
Janet 8/10 4743 days 1%
Barry Baily 6/10 4743 days 1%
Henriette Haugan 8/10 4756 days 1%
J Knol 6/10 4769 days 1%
arnie 6/10 4774 days 1%
Barsch, Arwed & Gertrud 10/10 4774 days 1%
Jo Delbrugge 8/10 4809 days 1%
Marc & Pauline 8/10 4811 days 1%
Paul 8/10 4812 days 1%
Ross Cooke 7/10 4812 days 1%
Gerard Crothers 7/10 4812 days 1%
Willem & Lilian 8/10 4814 days 1%
Ruth & Derrick 8/10 4818 days 1%
David & Audrey 7/10 4820 days 1%
Sarah Graham 10/10 4821 days 1%
Melanie Wood 8/10 4821 days 1%
R & M Willows 9/10 4822 days 1%
Peter Spooner 8/10 4822 days 1%
Warwick Ravell 9/10 4822 days 1%
Martin Potter 8/10 5047 days 1%
GenH 8/10 5049 days 1%
Aleksandra Gajacki 8/10 5050 days 1%
David Brown 10/10 5053 days 1%
Graham Greentree 4/10 5057 days 1%
Nick van de Belt 8/10 5057 days 1%
Iain Campbell 7/10 5058 days 1%
Eric & Liz McKean 8/10 5062 days 1%
Stefanie 9/10 5063 days 1%
Florian Miller 7/10 5063 days 1%
Phil Smith 9/10 5064 days 1%
Ian and Ailsa 6/10 5067 days 1%
Jansen 8/10 5067 days 1%
Siegfried Tuiel 9/10 5069 days 1%
bryfrance 10/10 5070 days 1%
Nick Tinnemeier 7/10 5070 days 1%
Ian & Phyllis 8/10 5072 days 1%
Tricia Goggin 9/10 5072 days 1%
Jim & Suzy Ducker 9/10 5073 days 1%
Nicola Shaw 10/10 5073 days 1%
Diane Johnston 9/10 5073 days 1%
Svea Sauter 8/10 5073 days 1%
Barry Barnes 8/10 5074 days 1%
Sandra Schulz 9/10 5074 days 1%
Kai Eppink 8/10 5078 days 1%
K Wallis 8/10 5079 days 1%
Gord Carnochan 8/10 5081 days 1%
John Gray 8/10 5081 days 1%
Waitson 8/10 5081 days 1%
Gillian Powell 8/10 5081 days 1%
Erin Dumbauld 8/10 5081 days 1%
Ross Salisbury 9/10 5082 days 1%
Kasten 4/10 5082 days 1%
David Emerick 9/10 5083 days 1%
Steve Pearce 7/10 5084 days 1%
Naomi Kosteaman 10/10 5084 days 1%
Ronald Lippett 4/10 5085 days 1%
Hartmut Tonner 6/10 5086 days 1%
Galamez 8/10 5087 days 1%
Jan Vlasblom 7/10 5088 days 1%
Bert Opdam 8/10 5090 days 1%
Leslie 7/10 5092 days 1%
John Brand 5/10 5094 days 1%
J Wells 2/10 5095 days 1%
Claire Hoyland 7/10 5095 days 1%
Darren Bruestle 7/10 5095 days 1%
Steve and Kay Unguran 9/10 5096 days 1%
Jane & Regis 7/10 5096 days 1%
Trevor Gibbins 8/10 5096 days 1%
Graham 7/10 5096 days 1%
Eva Stauderova 9/10 5099 days 1%
Horton Fawkes 8/10 5099 days 1%
Simon Vallis 9/10 5099 days 1%
Chris 8/10 5100 days 1%
Stevenson 8/10 5101 days 1%
Dave and Lin Mungham 5/10 5101 days 1%
Rossiter 8/10 5101 days 1%
Webster 5/10 5101 days 1%
Petersen 10/10 5101 days 1%
David Glover 10/10 5102 days 1%
Derek Woodward 8/10 5102 days 1%
Gerry Nichols 8/10 5103 days 1%
Mr & Mrs Winter 8/10 5103 days 1%
Jane Hancock 9/10 5103 days 1%
Iain Sutherland 10/10 5103 days 1%
T Chapman 9/10 5103 days 1%
Hee Min Kang 7/10 5105 days 1%
Sarah Ewing 9/10 5105 days 1%
Daniel Dubach 10/10 5108 days 1%
bates 5/10 5108 days 1%
Euros 4/10 5170 days 1%
Gunther 9/10 5358 days 1%
Haley & Jason 8/10 5377 days 1%
Chris & Rob 8/10 5377 days 1%
Kurt 8/10 5378 days 1%
Canuk 2/10 5384 days 1%
paulag 8/10 5384 days 1%
wilsoneng 10/10 5414 days 1%
June 6/10 5414 days 1%
Hans and Astrid 8/10 5422 days 1%
Bergemann 3/10 5431 days 1%
Brett & Tanille 10/10 5433 days 1%
Margo Alaska 8/10 5436 days 1%
Rob & Anne 7/10 5438 days 1%
Margaret O'Sullivan 9/10 5440 days 1%
Colin Daniels 7/10 5447 days 1%
Tony Killingray 7/10 5448 days 1%
Chris el capitan 7/10 5450 days 1%
Giaque 8/10 5451 days 1%
Willi Heinen 7/10 5453 days 1%
Peter Koeck 4/10 5454 days 1%
Sue Bennett 6/10 5455 days 1%
Christen Hans 6/10 5459 days 1%
margaret Klawitter 3/10 5466 days 1%
Tanja Titze 8/10 5466 days 1%
Silvia Kern 8/10 5467 days 1%
Bryan Keddie 7/10 5469 days 1%
Erik Hummelmose 4/10 5469 days 1%
Susan Hitchins 9/10 5469 days 1%
Thomas Stopp 7/10 5469 days 1%
John Winter 8/10 5470 days 1%
John Rylance 9/10 5472 days 1%
Diane Chapple 8/10 5472 days 1%
Supa Simpson 8/10 5478 days 1%
Allan Bond 9/10 5479 days 1%
Iris W 9/10 5479 days 1%
Ian Walks 9/10 5479 days 1%
E.M. Prideaux 7/10 5487 days 1%
jan and john 7/10 5489 days 1%
Beute Hjel 7/10 5489 days 1%
Heino keyssler 7/10 5493 days 1%
Richard Benson 2/10 5504 days 1%
adamek 7/10 5519 days 1%
parker1 8/10 5519 days 1%
warrenp 7/10 5520 days 1%
varenaee 8/10 5520 days 1%
pedawrds 6/10 5524 days 1%
vivw 9/10 5527 days 1%
djrogers 9/10 5528 days 1%
aniekenm 8/10 5529 days 1%
Anne Ford 7/10 5537 days 1%
Poole 10/10 5537 days 1%
Sandra M 8/10 5537 days 1%
Marshall 7/10 5537 days 1%
Melanie Bielefeld 8/10 5537 days 1%
dirkdev 6/10 5539 days 1%
Wolfgang 7/10 5539 days 1%
hughys 7/10 5542 days 1%
Kimberly Skyes 8/10 5542 days 1%
Steven Walsh 5/10 5543 days 1%
David D S 10/10 5543 days 1%
Helen Pet 8/10 5543 days 1%
Philip Ryott 5/10 5545 days 1%
Sena 8/10 5545 days 1%
Vanessa 8/10 5546 days 1%
Evan 8/10 5596 days 1%
nzseeman 7/10 5596 days 1%
bondd 8/10 5644 days 1%
ulrichk 10/10 5652 days 1%
johannac 8/10 5654 days 1%
JoF 5/10 5767 days 1%
HerbertH 8/10 5771 days 1%
KatrinK 10/10 5772 days 1%
Wight 9/10 5777 days 1%
brendar 6/10 5779 days 1%
arthurwa 10/10 5779 days 1%
Richard 1/10 5783 days 1%
PaulC 7/10 5785 days 1%
PamCecil 1/10 5786 days 1%
Mike 6/10 5788 days 1%
JanetM 9/10 5791 days 1%
DaveV 8/10 5795 days 1%
GeraldMcNamora 6/10 5795 days 1%
Mick 3/10 5795 days 1%
Nick 8/10 5795 days 1%
JohnN 5/10 5796 days 1%
BevanLisa 8/10 5796 days 1%
winter_uk 8/10 5796 days 1%
LesleyR 6/10 5797 days 1%
Max 7/10 5798 days 1%
Torsten 3/10 5798 days 1%
Suzie Lechner 9/10 5799 days 1%
Andy Baker 9/10 5799 days 1%
Gill 9/10 5802 days 1%
Michael 5/10 5803 days 1%
A 6/10 5803 days 1%
Chris 7/10 5803 days 1%
Jan 8/10 5809 days 1%
PeteW1 6/10 5813 days 1%
ChrisWeb 6/10 5813 days 1%
JensM 8/10 5814 days 1%
MargaretH 7/10 5814 days 1%
RichardE 7/10 5814 days 1%
AndrewF78 10/10 5815 days 1%
John 7/10 5815 days 1%
Christian 8/10 5815 days 1%
Franz 6/10 5815 days 1%
Brian 7/10 5819 days 1%
Glen 9/10 5820 days 1%
Van Heusden 8/10 5829 days 1%
Alfred 6/10 5829 days 1%
WendyS 7/10 5832 days 1%
AlastairP 8/10 5836 days 1%
Jhooper1 9/10 5837 days 1%
CSander 7/10 5837 days 1%
Phil&Joe 10/10 5843 days 1%
Rory 8/10 5847 days 1%
Michael 8/10 5848 days 1%
helen 10/10 5891 days 1%
Trine 8/10 5897 days 1%
Patricia 7/10 5900 days 1%
Jacinta 8/10 5909 days 1%
Louise 8/10 5942 days 1%
Paul 5/10 5946 days 1%
P&L Mooney 2/10 5953 days 1%
Paul 2/10 5956 days 1%
Gray 8/10 6014 days 1%
Mike Knight 10/10 6018 days 1%
Sue Stewart 9/10 6029 days 1%
Lucchi 7/10 6031 days 1%
Amy Clark 6/10 6150 days 1%
Craig 7/10 6155 days 1%
Laura and Dominic 7/10 6158 days 1%
Mike and Judy 8/10 6159 days 1%
Susan 8/10 6159 days 1%
AlanN316 8/10 6160 days 1%
Stewart 7/10 6162 days 1%
Olaf Penn 9/10 6170 days 1%
Sanne 6/10 6172 days 1%
Mike and Joyce Timms 9/10 6172 days 1%
Tessa McCormick 7/10 6176 days 1%
David Buckley 7/10 6179 days 1%
John Woodrow 1/10 6180 days 1%
Ernst Seter 9/10 6180 days 1%
Paula Curtis 5/10 6183 days 1%
Sue Randall 8/10 6183 days 1%
Sabine Feiner 5/10 6184 days 1%
Roger & Margaret 6/10 6193 days 1%
Bill Lambert 9/10 6195 days 1%
Lisa 10/10 6221 days 1%
Philipa 1/10 6227 days 1%
ranker_43 1/10 6381 days 1%
Tony 2/10 6381 days 1%
Nancy Bill 7/10 6503 days 1%
Andy 3/10 6520 days 1%
Wereld 9/10 6526 days 1%
Wereld 8/10 6526 days 1%
Annette 5/10 6533 days 1%
John 7/10 6533 days 1%
Hur 1/10 6538 days 1%
Christine 2/10 6542 days 1%
Mitch 9/10 6544 days 1%
M Bekker 3/10 6545 days 1%
granger 8/10 6548 days 1%
Wendy 7/10 6549 days 1%
Sandra 8/10 6549 days 1%
Kristen 1/10 6549 days 1%
Fraser 8/10 6553 days 1%
Peter&Amy 7/10 6555 days 1%
Arian 9/10 6555 days 1%
Gordon 5/10 6556 days 1%
Catherine 8/10 6556 days 1%
Pope 7/10 6556 days 1%
Beate 7/10 6557 days 1%
Messing 4/10 6557 days 1%
Marriott 10/10 6557 days 1%
Volker 4/10 6557 days 1%
Rolf 6/10 6557 days 1%
Nicole 5/10 6557 days 1%
Geert 7/10 6559 days 1%
Ian 7/10 6561 days 1%
Brian 9/10 6561 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.57% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 48 days. The Maui Motorhomes experience has 1 recent ranking. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 46 days. Adjustments are according to the following table.

Days Adjustment
43 -0.89%
44 -0.91%
45 -0.93%
46 -0.95%
47 -0.97%
48 -0.99%
49 -1.01%

Balancing Adjustment

10.00% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

76%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.