Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

480 Valid Reviews

The Maui Motorhomes experience has a total of 488 reviews. There are 480 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 480 valid reviews:

Rating Count Percentage
10/10 50
10%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 29
6%

71.40% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.40% and is based on 480 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 480 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

67.34%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Twins 1/10 80 days 42%
LILO PACHON 1/10 142 days 42%
Edwin 10/10 264 days 100%
Lidia 1/10 537 days 35%
bawe 1/10 782 days 27%
Francis 6/10 934 days 45%
Chris Leigh 7/10 1725 days 5%
PHILIP SMITH 2/10 2242 days 2%
Luis Frutuoso 9/10 2242 days 4%
James Layton 5/10 2242 days 3%
Annie Hogan 1/10 2243 days 2%
David Hughes 8/10 2271 days 4%
Martin Gregory 8/10 2302 days 4%
Menna Hulme 10/10 2302 days 4%
Davinia Hart 1/10 2363 days 1%
Gerhard 1/10 2364 days 1%
Paul Mullooly 7/10 2394 days 4%
sekul 1/10 2395 days 1%
William Robinson 10/10 2424 days 4%
Yujing Mark Jiang 10/10 2486 days 4%
Jason Dart 10/10 2486 days 4%
Julian Armitage 8/10 2516 days 3%
Richard Albright 10/10 2516 days 4%
Niclas Rudslatt 8/10 2577 days 3%
Glenda Patchett 10/10 2577 days 3%
JM 1/10 2578 days 1%
Ruth Hao 10/10 2608 days 3%
Kennert Karlsson 9/10 2608 days 3%
Ian Adair 8/10 2608 days 3%
Ronald 1/10 2609 days 1%
Wes 1/10 2609 days 1%
Juliana Mizumoto Akaishi 9/10 2636 days 3%
Reinhard Jahn 7/10 2636 days 3%
Gaudenz Schnell 10/10 2636 days 3%
Ronald 1/10 2637 days 1%
Ruth Tallis 4/10 2637 days 2%
Nick Harris 9/10 2667 days 3%
Darryl Ross 6/10 2667 days 3%
Cynthia Goodchild 10/10 2667 days 3%
jan elburg 10/10 2667 days 3%
Debra Alcock 9/10 2667 days 3%
Nina 7/10 2668 days 3%
Robert Burrichter 9/10 2698 days 3%
Tim Carter 3/10 2698 days 2%
Jan Helps 9/10 2698 days 3%
Jessica Millar 9/10 2728 days 3%
Annie Fan 5/10 2728 days 2%
bill woodruff 8/10 2759 days 3%
Linda Deans 6/10 2760 days 3%
Sarah Davies 8/10 2760 days 3%
Felipe Penaloza 10/10 2789 days 3%
Sue Ternen 7/10 2789 days 3%
Corrine Gough 9/10 2789 days 3%
Paul McCarthy 8/10 2789 days 3%
angela pang 8/10 2820 days 3%
Jumat Omar 9/10 2851 days 3%
Vania Yesica 9/10 2851 days 3%
Johanna Lee 8/10 2881 days 3%
Luke Smith 9/10 2942 days 3%
Gabe J 3/10 2942 days 1%
Kerry Mouat 10/10 2942 days 3%
Josh 1/10 2943 days 1%
Schlag-Schöffel 1/10 2943 days 1%
Stefan Eberle 9/10 2973 days 3%
Jan Dr. de Graaf 2/10 2974 days 1%
Susan Street 2/10 3001 days 1%
Brandon Chik 7/10 3032 days 2%
Mary Palacios 3/10 3032 days 1%
Amjad Ali 10/10 3032 days 3%
Peter Seager 2/10 3033 days 1%
ann Day 5/10 3063 days 2%
MPB 1/10 3064 days 1%
Danny van Meel 9/10 3102 days 2%
Kelvin Carlson 9/10 3124 days 2%
Lesley Bonell 8/10 3154 days 2%
Yung Hsiang Yang 9/10 3185 days 2%
Grant Pura 8/10 3185 days 2%
GAIL MOORE 10/10 3185 days 2%
Marcio Costa 9/10 3216 days 2%
Jonathan Phua 8/10 3246 days 2%
Brett King 8/10 3277 days 2%
Pablo Pruneda 8/10 3277 days 2%
Matt French 10/10 3307 days 2%
Thilo herrmann 10/10 3320 days 2%
Sylvie Meganck 8/10 3328 days 2%
Alexander Emmerich 7/10 3338 days 2%
Philip Busd 6/10 3344 days 2%
Remy and Rebecca Mans 8/10 3345 days 2%
Fredrik Lundberg 6/10 3350 days 2%
Morten 9/10 3366 days 2%
Peter Armstrong 8/10 3366 days 2%
Beth Davies 1/10 3366 days 1%
Dorthe Soeholm 7/10 3369 days 2%
Fabian Probst 7/10 3372 days 2%
David Horley 9/10 3384 days 2%
Deborah Main 8/10 3385 days 2%
Bernd Giermann 7/10 3389 days 2%
Susan Dorey 9/10 3397 days 2%
Bram de Ruiter 8/10 3397 days 2%
Frank Bianco 7/10 3397 days 2%
Caroline Smith 10/10 3397 days 2%
Susanne Meinen 7/10 3397 days 2%
Laurentius Emmelmann 7/10 3397 days 2%
Yvonne Vale 1/10 3397 days 1%
Pui Ling Lee 9/10 3397 days 2%
Jonathan Verschuuren 8/10 3414 days 2%
Patricia 8/10 3425 days 2%
Alex 8/10 3425 days 2%
Malcolm Boekhoff 9/10 3428 days 2%
Virginie Turcotte 9/10 3428 days 2%
Patrick 8/10 3430 days 2%
Sabine 8/10 3430 days 2%
Louis Nilsson 6/10 3435 days 1%
Flo 8/10 3437 days 2%
Carlos Ligero 10/10 3458 days 2%
Maire O'Grady 8/10 3466 days 2%
Ken Evans 9/10 3474 days 2%
Will Pyle 9/10 3476 days 2%
shida sahlan 8/10 3519 days 1%
David Johnston 4/10 3519 days 1%
Chelzea Warwick 9/10 3550 days 1%
Jos W 7/10 3581 days 1%
shelley smith 9/10 3581 days 1%
Beatrice and Cyrill 7/10 3633 days 1%
Carl_Larsen 10/10 3642 days 1%
Karen Jones 6/10 3672 days 1%
Rob Barker 9/10 3672 days 1%
Wilfried Heer 1/10 3703 days 0%
Flo Egger 4/10 3715 days 1%
Steve J 8/10 3731 days 1%
anibal micillo 8/10 3732 days 1%
Pernille and Flemming 8/10 3751 days 1%
Green Celery 1/10 3763 days 0%
Olaf Gaeth 4/10 3764 days 1%
Peter Marshall 9/10 3794 days 1%
Peter Williams 7/10 3810 days 1%
Jacqui Robinson 10/10 3855 days 1%
Asrul Alias 9/10 3855 days 1%
Barry Arnold 1/10 4097 days 0%
Laura Metz 6/10 4448 days 1%
Hubertus Thost 6/10 4448 days 1%
Libby 8/10 4456 days 1%
Andreas Zapke 7/10 4491 days 1%
Simone Pickert 8/10 4492 days 1%
VSQ 10/10 4493 days 1%
Renan Sasaki 10/10 4586 days 1%
Laurel Smith 1/10 4586 days 0%
Glen Cooper 2/10 4616 days 0%
Ron Stenhouse 4/10 4769 days 0%
Elizabeth Stenhouse 4/10 4769 days 0%
Steen Rausmussen 9/10 4798 days 1%
Michael Nolan 5/10 4800 days 1%
Frederick Dean 8/10 4800 days 1%
Helen Dean 5/10 4800 days 1%
Dave Mertzig 8/10 4800 days 1%
Michael Walker 10/10 4802 days 1%
Lorraine Walker 9/10 4802 days 1%
Engelstatter 7/10 4803 days 1%
Joey Mertzig 7/10 4817 days 1%
Davebr8e 1/10 4859 days 0%
Nadine 7/10 4872 days 1%
Wertra 7/10 4873 days 1%
Steve Douthwaite 8/10 4879 days 1%
John 8/10 4883 days 1%
Edith and Robert Newton 8/10 4890 days 1%
Reinhard Stahl 8/10 4895 days 1%
Reinhard Stahl 8/10 4895 days 1%
Peter Harden 7/10 4895 days 1%
Henzen 7/10 4899 days 1%
Verest 5/10 4906 days 1%
maureenb 9/10 5134 days 1%
Jonathan Tuthill 10/10 5150 days 1%
Birds Tubbs 7/10 5150 days 1%
Peter Kent 9/10 5152 days 1%
Sally Gordie 8/10 5152 days 1%
Ian Douglas 7/10 5152 days 1%
James Huntzinger 8/10 5156 days 1%
Rien 8/10 5157 days 1%
Carole Carter 8/10 5157 days 1%
Helmut Schmid 10/10 5159 days 1%
Peter Hart 9/10 5162 days 1%
kikiflower 8/10 5165 days 1%
Fritschi 9/10 5167 days 1%
Lucy Duffy 7/10 5168 days 1%
Vlutters 8/10 5170 days 1%
Robert 8/10 5171 days 1%
Marilyn Melhuish 7/10 5174 days 1%
Graham Platt 9/10 5174 days 1%
Richard Harvey 7/10 5174 days 1%
Howell Davies 9/10 5174 days 1%
Richard & Jane 10/10 5174 days 1%
Mike & Jennie 9/10 5176 days 1%
Peter Field 9/10 5176 days 1%
Nico Schoots 8/10 5176 days 1%
Lyn Deavin 7/10 5177 days 1%
Ed & Katie Riches 6/10 5177 days 1%
R E Webb 5/10 5177 days 1%
Gerhard Schoenmeubeck 7/10 5177 days 1%
Rebecca Doehl 8/10 5178 days 1%
Paul & Sharon Sneller 9/10 5178 days 1%
Gillian MacLaren 7/10 5179 days 1%
Hans Oudenbroek 8/10 5179 days 1%
Re Wardlaw 7/10 5182 days 1%
Slangen 8/10 5187 days 1%
Heike 6/10 5189 days 1%
David Blundell 9/10 5189 days 1%
Des & Ann Bidwell 8/10 5189 days 1%
Corv V D Hof 8/10 5191 days 1%
Tom Connis 9/10 5193 days 1%
Janet 8/10 5194 days 1%
Barry Baily 6/10 5194 days 1%
Henriette Haugan 8/10 5207 days 1%
J Knol 6/10 5220 days 1%
arnie 6/10 5225 days 1%
Barsch, Arwed & Gertrud 10/10 5225 days 1%
Jo Delbrugge 8/10 5260 days 1%
Marc & Pauline 8/10 5262 days 1%
Paul 8/10 5263 days 1%
Ross Cooke 7/10 5263 days 1%
Gerard Crothers 7/10 5263 days 1%
Willem & Lilian 8/10 5265 days 1%
Ruth & Derrick 8/10 5269 days 1%
David & Audrey 7/10 5271 days 1%
Sarah Graham 10/10 5272 days 1%
Melanie Wood 8/10 5272 days 1%
R & M Willows 9/10 5273 days 1%
Peter Spooner 8/10 5273 days 1%
Warwick Ravell 9/10 5273 days 1%
Martin Potter 8/10 5498 days 1%
GenH 8/10 5500 days 1%
Aleksandra Gajacki 8/10 5501 days 1%
David Brown 10/10 5504 days 1%
Graham Greentree 4/10 5508 days 0%
Nick van de Belt 8/10 5508 days 1%
Iain Campbell 7/10 5509 days 1%
Eric & Liz McKean 8/10 5513 days 1%
Stefanie 9/10 5514 days 1%
Florian Miller 7/10 5514 days 1%
Phil Smith 9/10 5515 days 1%
Ian and Ailsa 6/10 5518 days 1%
Jansen 8/10 5518 days 1%
Siegfried Tuiel 9/10 5520 days 1%
bryfrance 10/10 5521 days 1%
Nick Tinnemeier 7/10 5521 days 1%
Ian & Phyllis 8/10 5523 days 1%
Tricia Goggin 9/10 5523 days 1%
Jim & Suzy Ducker 9/10 5524 days 1%
Nicola Shaw 10/10 5524 days 1%
Diane Johnston 9/10 5524 days 1%
Svea Sauter 8/10 5524 days 1%
Barry Barnes 8/10 5525 days 1%
Sandra Schulz 9/10 5525 days 1%
Kai Eppink 8/10 5529 days 1%
K Wallis 8/10 5530 days 1%
Gord Carnochan 8/10 5532 days 1%
John Gray 8/10 5532 days 1%
Waitson 8/10 5532 days 1%
Gillian Powell 8/10 5532 days 1%
Erin Dumbauld 8/10 5532 days 1%
Ross Salisbury 9/10 5533 days 1%
Kasten 4/10 5533 days 0%
David Emerick 9/10 5534 days 1%
Steve Pearce 7/10 5535 days 1%
Naomi Kosteaman 10/10 5535 days 1%
Ronald Lippett 4/10 5536 days 0%
Hartmut Tonner 6/10 5537 days 1%
Galamez 8/10 5538 days 1%
Jan Vlasblom 7/10 5539 days 1%
Bert Opdam 8/10 5541 days 1%
Leslie 7/10 5543 days 1%
John Brand 5/10 5545 days 1%
J Wells 2/10 5546 days 0%
Claire Hoyland 7/10 5546 days 1%
Darren Bruestle 7/10 5546 days 1%
Steve and Kay Unguran 9/10 5547 days 1%
Jane & Regis 7/10 5547 days 1%
Trevor Gibbins 8/10 5547 days 1%
Graham 7/10 5547 days 1%
Eva Stauderova 9/10 5550 days 1%
Horton Fawkes 8/10 5550 days 1%
Simon Vallis 9/10 5550 days 1%
Chris 8/10 5551 days 1%
Stevenson 8/10 5552 days 1%
Dave and Lin Mungham 5/10 5552 days 1%
Rossiter 8/10 5552 days 1%
Webster 5/10 5552 days 1%
Petersen 10/10 5552 days 1%
David Glover 10/10 5553 days 1%
Derek Woodward 8/10 5553 days 1%
Gerry Nichols 8/10 5554 days 1%
Mr & Mrs Winter 8/10 5554 days 1%
Jane Hancock 9/10 5554 days 1%
Iain Sutherland 10/10 5554 days 1%
T Chapman 9/10 5554 days 1%
Hee Min Kang 7/10 5556 days 1%
Sarah Ewing 9/10 5556 days 1%
Daniel Dubach 10/10 5559 days 1%
bates 5/10 5559 days 1%
Euros 4/10 5621 days 0%
Gunther 9/10 5809 days 1%
Haley & Jason 8/10 5828 days 1%
Chris & Rob 8/10 5828 days 1%
Kurt 8/10 5829 days 1%
Canuk 2/10 5835 days 0%
paulag 8/10 5835 days 1%
wilsoneng 10/10 5865 days 1%
June 6/10 5865 days 1%
Hans and Astrid 8/10 5873 days 1%
Bergemann 3/10 5882 days 0%
Brett & Tanille 10/10 5884 days 1%
Margo Alaska 8/10 5887 days 1%
Rob & Anne 7/10 5889 days 1%
Margaret O'Sullivan 9/10 5891 days 1%
Colin Daniels 7/10 5898 days 1%
Tony Killingray 7/10 5899 days 1%
Chris el capitan 7/10 5901 days 1%
Giaque 8/10 5902 days 1%
Willi Heinen 7/10 5904 days 1%
Peter Koeck 4/10 5905 days 0%
Sue Bennett 6/10 5906 days 1%
Christen Hans 6/10 5910 days 1%
margaret Klawitter 3/10 5917 days 0%
Tanja Titze 8/10 5917 days 1%
Silvia Kern 8/10 5918 days 1%
Bryan Keddie 7/10 5920 days 1%
Erik Hummelmose 4/10 5920 days 0%
Susan Hitchins 9/10 5920 days 1%
Thomas Stopp 7/10 5920 days 1%
John Winter 8/10 5921 days 1%
John Rylance 9/10 5923 days 1%
Diane Chapple 8/10 5923 days 1%
Supa Simpson 8/10 5929 days 1%
Allan Bond 9/10 5930 days 1%
Iris W 9/10 5930 days 1%
Ian Walks 9/10 5930 days 1%
E.M. Prideaux 7/10 5938 days 1%
jan and john 7/10 5940 days 1%
Beute Hjel 7/10 5940 days 1%
Heino keyssler 7/10 5944 days 1%
Richard Benson 2/10 5955 days 0%
adamek 7/10 5970 days 1%
parker1 8/10 5970 days 1%
warrenp 7/10 5971 days 1%
varenaee 8/10 5971 days 1%
pedawrds 6/10 5975 days 1%
vivw 9/10 5978 days 1%
djrogers 9/10 5979 days 1%
aniekenm 8/10 5980 days 1%
Anne Ford 7/10 5988 days 1%
Poole 10/10 5988 days 1%
Sandra M 8/10 5988 days 1%
Marshall 7/10 5988 days 1%
Melanie Bielefeld 8/10 5988 days 1%
dirkdev 6/10 5990 days 1%
Wolfgang 7/10 5990 days 1%
hughys 7/10 5993 days 1%
Kimberly Skyes 8/10 5993 days 1%
Steven Walsh 5/10 5994 days 1%
David D S 10/10 5994 days 1%
Helen Pet 8/10 5994 days 1%
Philip Ryott 5/10 5996 days 1%
Sena 8/10 5996 days 1%
Vanessa 8/10 5997 days 1%
Evan 8/10 6047 days 1%
nzseeman 7/10 6047 days 1%
bondd 8/10 6095 days 1%
ulrichk 10/10 6103 days 1%
johannac 8/10 6105 days 1%
JoF 5/10 6218 days 1%
HerbertH 8/10 6222 days 1%
KatrinK 10/10 6223 days 1%
Wight 9/10 6228 days 1%
brendar 6/10 6230 days 1%
arthurwa 10/10 6230 days 1%
Richard 1/10 6234 days 0%
PaulC 7/10 6236 days 1%
PamCecil 1/10 6237 days 0%
Mike 6/10 6239 days 1%
JanetM 9/10 6242 days 1%
DaveV 8/10 6246 days 1%
GeraldMcNamora 6/10 6246 days 1%
Mick 3/10 6246 days 0%
Nick 8/10 6246 days 1%
JohnN 5/10 6247 days 1%
BevanLisa 8/10 6247 days 1%
winter_uk 8/10 6247 days 1%
LesleyR 6/10 6248 days 1%
Max 7/10 6249 days 1%
Torsten 3/10 6249 days 0%
Suzie Lechner 9/10 6250 days 1%
Andy Baker 9/10 6250 days 1%
Gill 9/10 6253 days 1%
Michael 5/10 6254 days 1%
A 6/10 6254 days 1%
Chris 7/10 6254 days 1%
Jan 8/10 6260 days 1%
PeteW1 6/10 6264 days 1%
ChrisWeb 6/10 6264 days 1%
JensM 8/10 6265 days 1%
MargaretH 7/10 6265 days 1%
RichardE 7/10 6265 days 1%
AndrewF78 10/10 6266 days 1%
John 7/10 6266 days 1%
Christian 8/10 6266 days 1%
Franz 6/10 6266 days 1%
Brian 7/10 6270 days 1%
Glen 9/10 6271 days 1%
Van Heusden 8/10 6280 days 1%
Alfred 6/10 6280 days 1%
WendyS 7/10 6283 days 1%
AlastairP 8/10 6287 days 1%
Jhooper1 9/10 6288 days 1%
CSander 7/10 6288 days 1%
Phil&Joe 10/10 6294 days 1%
Rory 8/10 6298 days 1%
Michael 8/10 6299 days 1%
helen 10/10 6342 days 1%
Trine 8/10 6348 days 1%
Patricia 7/10 6351 days 1%
Jacinta 8/10 6360 days 1%
Louise 8/10 6393 days 1%
Paul 5/10 6397 days 1%
P&L Mooney 2/10 6404 days 0%
Paul 2/10 6407 days 0%
Gray 8/10 6465 days 1%
Mike Knight 10/10 6469 days 1%
Sue Stewart 9/10 6480 days 1%
Lucchi 7/10 6482 days 1%
Amy Clark 6/10 6601 days 1%
Craig 7/10 6606 days 1%
Laura and Dominic 7/10 6609 days 1%
Mike and Judy 8/10 6610 days 1%
Susan 8/10 6610 days 1%
AlanN316 8/10 6611 days 1%
Stewart 7/10 6613 days 1%
Olaf Penn 9/10 6621 days 1%
Sanne 6/10 6623 days 1%
Mike and Joyce Timms 9/10 6623 days 1%
Tessa McCormick 7/10 6627 days 1%
David Buckley 7/10 6630 days 1%
John Woodrow 1/10 6631 days 0%
Ernst Seter 9/10 6631 days 1%
Paula Curtis 5/10 6634 days 1%
Sue Randall 8/10 6634 days 1%
Sabine Feiner 5/10 6635 days 1%
Roger & Margaret 6/10 6644 days 1%
Bill Lambert 9/10 6646 days 1%
Lisa 10/10 6672 days 1%
Philipa 1/10 6678 days 0%
ranker_43 1/10 6832 days 0%
Tony 2/10 6832 days 0%
Nancy Bill 7/10 6954 days 1%
Andy 3/10 6971 days 0%
Wereld 9/10 6977 days 1%
Wereld 8/10 6977 days 1%
Annette 5/10 6984 days 1%
John 7/10 6984 days 1%
Hur 1/10 6989 days 0%
Christine 2/10 6993 days 0%
Mitch 9/10 6995 days 1%
M Bekker 3/10 6996 days 0%
granger 8/10 6999 days 1%
Wendy 7/10 7000 days 1%
Sandra 8/10 7000 days 1%
Kristen 1/10 7000 days 0%
Fraser 8/10 7004 days 1%
Peter&Amy 7/10 7006 days 1%
Arian 9/10 7006 days 1%
Gordon 5/10 7007 days 1%
Catherine 8/10 7007 days 1%
Pope 7/10 7007 days 1%
Beate 7/10 7008 days 1%
Messing 4/10 7008 days 0%
Marriott 10/10 7008 days 1%
Volker 4/10 7008 days 0%
Rolf 6/10 7008 days 1%
Nicole 5/10 7008 days 1%
Geert 7/10 7010 days 1%
Ian 7/10 7012 days 1%
Brian 9/10 7012 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.64% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 70 days. The Maui Motorhomes experience has 1 recent ranking. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 61 days. Adjustments are according to the following table.

Days Adjustment
58 -0.96%
59 -0.98%
60 -0.99%
61 -1.01%
62 -1.03%
63 -1.04%
64 -1.06%

Balancing Adjustment

11.15% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

76%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.