Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

480 Valid Reviews

The Maui Motorhomes experience has a total of 488 reviews. There are 480 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 480 valid reviews:

Rating Count Percentage
10/10 50
10%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 29
6%

71.40% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.40% and is based on 480 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 480 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

67.89%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Twins 1/10 281 days 44%
LILO PACHON 1/10 343 days 43%
Edwin 10/10 465 days 100%
Lidia 1/10 738 days 32%
bawe 1/10 983 days 21%
Francis 6/10 1135 days 32%
Chris Leigh 7/10 1926 days 5%
PHILIP SMITH 2/10 2443 days 2%
Luis Frutuoso 9/10 2443 days 4%
James Layton 5/10 2443 days 3%
Annie Hogan 1/10 2444 days 2%
David Hughes 8/10 2472 days 4%
Martin Gregory 8/10 2503 days 4%
Menna Hulme 10/10 2503 days 4%
Davinia Hart 1/10 2564 days 2%
Gerhard 1/10 2565 days 2%
Paul Mullooly 7/10 2595 days 4%
sekul 1/10 2596 days 2%
William Robinson 10/10 2625 days 4%
Yujing Mark Jiang 10/10 2687 days 4%
Jason Dart 10/10 2687 days 4%
Julian Armitage 8/10 2717 days 4%
Richard Albright 10/10 2717 days 4%
Niclas Rudslatt 8/10 2778 days 3%
Glenda Patchett 10/10 2778 days 4%
JM 1/10 2779 days 1%
Ruth Hao 10/10 2809 days 3%
Kennert Karlsson 9/10 2809 days 3%
Ian Adair 8/10 2809 days 3%
Ronald 1/10 2810 days 1%
Wes 1/10 2810 days 1%
Juliana Mizumoto Akaishi 9/10 2837 days 3%
Reinhard Jahn 7/10 2837 days 3%
Gaudenz Schnell 10/10 2837 days 3%
Ronald 1/10 2838 days 1%
Ruth Tallis 4/10 2838 days 2%
Nick Harris 9/10 2868 days 3%
Darryl Ross 6/10 2868 days 3%
Cynthia Goodchild 10/10 2868 days 3%
jan elburg 10/10 2868 days 3%
Debra Alcock 9/10 2868 days 3%
Nina 7/10 2869 days 3%
Robert Burrichter 9/10 2899 days 3%
Tim Carter 3/10 2899 days 2%
Jan Helps 9/10 2899 days 3%
Jessica Millar 9/10 2929 days 3%
Annie Fan 5/10 2929 days 2%
bill woodruff 8/10 2960 days 3%
Linda Deans 6/10 2961 days 3%
Sarah Davies 8/10 2961 days 3%
Felipe Penaloza 10/10 2990 days 3%
Sue Ternen 7/10 2990 days 3%
Corrine Gough 9/10 2990 days 3%
Paul McCarthy 8/10 2990 days 3%
angela pang 8/10 3021 days 3%
Jumat Omar 9/10 3052 days 3%
Vania Yesica 9/10 3052 days 3%
Johanna Lee 8/10 3082 days 3%
Luke Smith 9/10 3143 days 3%
Gabe J 3/10 3143 days 1%
Kerry Mouat 10/10 3143 days 3%
Josh 1/10 3144 days 1%
Schlag-Schöffel 1/10 3144 days 1%
Stefan Eberle 9/10 3174 days 3%
Jan Dr. de Graaf 2/10 3175 days 1%
Susan Street 2/10 3202 days 1%
Brandon Chik 7/10 3233 days 2%
Mary Palacios 3/10 3233 days 1%
Amjad Ali 10/10 3233 days 2%
Peter Seager 2/10 3234 days 1%
ann Day 5/10 3264 days 2%
MPB 1/10 3265 days 1%
Danny van Meel 9/10 3303 days 2%
Kelvin Carlson 9/10 3325 days 2%
Lesley Bonell 8/10 3355 days 2%
Yung Hsiang Yang 9/10 3386 days 2%
Grant Pura 8/10 3386 days 2%
GAIL MOORE 10/10 3386 days 2%
Marcio Costa 9/10 3417 days 2%
Jonathan Phua 8/10 3447 days 2%
Brett King 8/10 3478 days 2%
Pablo Pruneda 8/10 3478 days 2%
Matt French 10/10 3508 days 2%
Thilo herrmann 10/10 3521 days 2%
Sylvie Meganck 8/10 3529 days 2%
Alexander Emmerich 7/10 3539 days 2%
Philip Busd 6/10 3545 days 2%
Remy and Rebecca Mans 8/10 3546 days 2%
Fredrik Lundberg 6/10 3551 days 2%
Morten 9/10 3567 days 2%
Peter Armstrong 8/10 3567 days 2%
Beth Davies 1/10 3567 days 1%
Dorthe Soeholm 7/10 3570 days 2%
Fabian Probst 7/10 3573 days 2%
David Horley 9/10 3585 days 2%
Deborah Main 8/10 3586 days 2%
Bernd Giermann 7/10 3590 days 2%
Susan Dorey 9/10 3598 days 2%
Bram de Ruiter 8/10 3598 days 2%
Frank Bianco 7/10 3598 days 2%
Caroline Smith 10/10 3598 days 2%
Susanne Meinen 7/10 3598 days 2%
Laurentius Emmelmann 7/10 3598 days 2%
Yvonne Vale 1/10 3598 days 1%
Pui Ling Lee 9/10 3598 days 2%
Jonathan Verschuuren 8/10 3615 days 2%
Patricia 8/10 3626 days 2%
Alex 8/10 3626 days 2%
Malcolm Boekhoff 9/10 3629 days 2%
Virginie Turcotte 9/10 3629 days 2%
Patrick 8/10 3631 days 2%
Sabine 8/10 3631 days 2%
Louis Nilsson 6/10 3636 days 1%
Flo 8/10 3638 days 2%
Carlos Ligero 10/10 3659 days 2%
Maire O'Grady 8/10 3667 days 1%
Ken Evans 9/10 3675 days 1%
Will Pyle 9/10 3677 days 1%
shida sahlan 8/10 3720 days 1%
David Johnston 4/10 3720 days 1%
Chelzea Warwick 9/10 3751 days 1%
Jos W 7/10 3782 days 1%
shelley smith 9/10 3782 days 1%
Beatrice and Cyrill 7/10 3834 days 1%
Carl_Larsen 10/10 3843 days 1%
Karen Jones 6/10 3873 days 1%
Rob Barker 9/10 3873 days 1%
Wilfried Heer 1/10 3904 days 0%
Flo Egger 4/10 3916 days 1%
Steve J 8/10 3932 days 1%
anibal micillo 8/10 3933 days 1%
Pernille and Flemming 8/10 3952 days 1%
Green Celery 1/10 3964 days 0%
Olaf Gaeth 4/10 3965 days 1%
Peter Marshall 9/10 3995 days 1%
Peter Williams 7/10 4011 days 1%
Jacqui Robinson 10/10 4056 days 1%
Asrul Alias 9/10 4056 days 1%
Barry Arnold 1/10 4298 days 0%
Laura Metz 6/10 4649 days 1%
Hubertus Thost 6/10 4649 days 1%
Libby 8/10 4657 days 1%
Andreas Zapke 7/10 4692 days 1%
Simone Pickert 8/10 4693 days 1%
VSQ 10/10 4694 days 1%
Renan Sasaki 10/10 4787 days 1%
Laurel Smith 1/10 4787 days 0%
Glen Cooper 2/10 4817 days 0%
Ron Stenhouse 4/10 4970 days 1%
Elizabeth Stenhouse 4/10 4970 days 1%
Steen Rausmussen 9/10 4999 days 1%
Michael Nolan 5/10 5001 days 1%
Frederick Dean 8/10 5001 days 1%
Helen Dean 5/10 5001 days 1%
Dave Mertzig 8/10 5001 days 1%
Michael Walker 10/10 5003 days 1%
Lorraine Walker 9/10 5003 days 1%
Engelstatter 7/10 5004 days 1%
Joey Mertzig 7/10 5018 days 1%
Davebr8e 1/10 5060 days 0%
Nadine 7/10 5073 days 1%
Wertra 7/10 5074 days 1%
Steve Douthwaite 8/10 5080 days 1%
John 8/10 5084 days 1%
Edith and Robert Newton 8/10 5091 days 1%
Reinhard Stahl 8/10 5096 days 1%
Reinhard Stahl 8/10 5096 days 1%
Peter Harden 7/10 5096 days 1%
Henzen 7/10 5100 days 1%
Verest 5/10 5107 days 1%
maureenb 9/10 5335 days 1%
Jonathan Tuthill 10/10 5351 days 1%
Birds Tubbs 7/10 5351 days 1%
Peter Kent 9/10 5353 days 1%
Sally Gordie 8/10 5353 days 1%
Ian Douglas 7/10 5353 days 1%
James Huntzinger 8/10 5357 days 1%
Rien 8/10 5358 days 1%
Carole Carter 8/10 5358 days 1%
Helmut Schmid 10/10 5360 days 1%
Peter Hart 9/10 5363 days 1%
kikiflower 8/10 5366 days 1%
Fritschi 9/10 5368 days 1%
Lucy Duffy 7/10 5369 days 1%
Vlutters 8/10 5371 days 1%
Robert 8/10 5372 days 1%
Marilyn Melhuish 7/10 5375 days 1%
Graham Platt 9/10 5375 days 1%
Richard Harvey 7/10 5375 days 1%
Howell Davies 9/10 5375 days 1%
Richard & Jane 10/10 5375 days 1%
Mike & Jennie 9/10 5377 days 1%
Peter Field 9/10 5377 days 1%
Nico Schoots 8/10 5377 days 1%
Lyn Deavin 7/10 5378 days 1%
Ed & Katie Riches 6/10 5378 days 1%
R E Webb 5/10 5378 days 1%
Gerhard Schoenmeubeck 7/10 5378 days 1%
Rebecca Doehl 8/10 5379 days 1%
Paul & Sharon Sneller 9/10 5379 days 1%
Gillian MacLaren 7/10 5380 days 1%
Hans Oudenbroek 8/10 5380 days 1%
Re Wardlaw 7/10 5383 days 1%
Slangen 8/10 5388 days 1%
Heike 6/10 5390 days 1%
David Blundell 9/10 5390 days 1%
Des & Ann Bidwell 8/10 5390 days 1%
Corv V D Hof 8/10 5392 days 1%
Tom Connis 9/10 5394 days 1%
Janet 8/10 5395 days 1%
Barry Baily 6/10 5395 days 1%
Henriette Haugan 8/10 5408 days 1%
J Knol 6/10 5421 days 1%
arnie 6/10 5426 days 1%
Barsch, Arwed & Gertrud 10/10 5426 days 1%
Jo Delbrugge 8/10 5461 days 1%
Marc & Pauline 8/10 5463 days 1%
Paul 8/10 5464 days 1%
Ross Cooke 7/10 5464 days 1%
Gerard Crothers 7/10 5464 days 1%
Willem & Lilian 8/10 5466 days 1%
Ruth & Derrick 8/10 5470 days 1%
David & Audrey 7/10 5472 days 1%
Sarah Graham 10/10 5473 days 1%
Melanie Wood 8/10 5473 days 1%
R & M Willows 9/10 5474 days 1%
Peter Spooner 8/10 5474 days 1%
Warwick Ravell 9/10 5474 days 1%
Martin Potter 8/10 5699 days 1%
GenH 8/10 5701 days 1%
Aleksandra Gajacki 8/10 5702 days 1%
David Brown 10/10 5705 days 1%
Graham Greentree 4/10 5709 days 1%
Nick van de Belt 8/10 5709 days 1%
Iain Campbell 7/10 5710 days 1%
Eric & Liz McKean 8/10 5714 days 1%
Stefanie 9/10 5715 days 1%
Florian Miller 7/10 5715 days 1%
Phil Smith 9/10 5716 days 1%
Ian and Ailsa 6/10 5719 days 1%
Jansen 8/10 5719 days 1%
Siegfried Tuiel 9/10 5721 days 1%
bryfrance 10/10 5722 days 1%
Nick Tinnemeier 7/10 5722 days 1%
Ian & Phyllis 8/10 5724 days 1%
Tricia Goggin 9/10 5724 days 1%
Jim & Suzy Ducker 9/10 5725 days 1%
Nicola Shaw 10/10 5725 days 1%
Diane Johnston 9/10 5725 days 1%
Svea Sauter 8/10 5725 days 1%
Barry Barnes 8/10 5726 days 1%
Sandra Schulz 9/10 5726 days 1%
Kai Eppink 8/10 5730 days 1%
K Wallis 8/10 5731 days 1%
Gord Carnochan 8/10 5733 days 1%
John Gray 8/10 5733 days 1%
Waitson 8/10 5733 days 1%
Gillian Powell 8/10 5733 days 1%
Erin Dumbauld 8/10 5733 days 1%
Ross Salisbury 9/10 5734 days 1%
Kasten 4/10 5734 days 1%
David Emerick 9/10 5735 days 1%
Steve Pearce 7/10 5736 days 1%
Naomi Kosteaman 10/10 5736 days 1%
Ronald Lippett 4/10 5737 days 1%
Hartmut Tonner 6/10 5738 days 1%
Galamez 8/10 5739 days 1%
Jan Vlasblom 7/10 5740 days 1%
Bert Opdam 8/10 5742 days 1%
Leslie 7/10 5744 days 1%
John Brand 5/10 5746 days 1%
J Wells 2/10 5747 days 0%
Claire Hoyland 7/10 5747 days 1%
Darren Bruestle 7/10 5747 days 1%
Steve and Kay Unguran 9/10 5748 days 1%
Jane & Regis 7/10 5748 days 1%
Trevor Gibbins 8/10 5748 days 1%
Graham 7/10 5748 days 1%
Eva Stauderova 9/10 5751 days 1%
Horton Fawkes 8/10 5751 days 1%
Simon Vallis 9/10 5751 days 1%
Chris 8/10 5752 days 1%
Stevenson 8/10 5753 days 1%
Dave and Lin Mungham 5/10 5753 days 1%
Rossiter 8/10 5753 days 1%
Webster 5/10 5753 days 1%
Petersen 10/10 5753 days 1%
David Glover 10/10 5754 days 1%
Derek Woodward 8/10 5754 days 1%
Gerry Nichols 8/10 5755 days 1%
Mr & Mrs Winter 8/10 5755 days 1%
Jane Hancock 9/10 5755 days 1%
Iain Sutherland 10/10 5755 days 1%
T Chapman 9/10 5755 days 1%
Hee Min Kang 7/10 5757 days 1%
Sarah Ewing 9/10 5757 days 1%
Daniel Dubach 10/10 5760 days 1%
bates 5/10 5760 days 1%
Euros 4/10 5822 days 1%
Gunther 9/10 6010 days 1%
Haley & Jason 8/10 6029 days 1%
Chris & Rob 8/10 6029 days 1%
Kurt 8/10 6030 days 1%
Canuk 2/10 6036 days 0%
paulag 8/10 6036 days 1%
wilsoneng 10/10 6066 days 1%
June 6/10 6066 days 1%
Hans and Astrid 8/10 6074 days 1%
Bergemann 3/10 6083 days 1%
Brett & Tanille 10/10 6085 days 1%
Margo Alaska 8/10 6088 days 1%
Rob & Anne 7/10 6090 days 1%
Margaret O'Sullivan 9/10 6092 days 1%
Colin Daniels 7/10 6099 days 1%
Tony Killingray 7/10 6100 days 1%
Chris el capitan 7/10 6102 days 1%
Giaque 8/10 6103 days 1%
Willi Heinen 7/10 6105 days 1%
Peter Koeck 4/10 6106 days 1%
Sue Bennett 6/10 6107 days 1%
Christen Hans 6/10 6111 days 1%
margaret Klawitter 3/10 6118 days 1%
Tanja Titze 8/10 6118 days 1%
Silvia Kern 8/10 6119 days 1%
Bryan Keddie 7/10 6121 days 1%
Erik Hummelmose 4/10 6121 days 1%
Susan Hitchins 9/10 6121 days 1%
Thomas Stopp 7/10 6121 days 1%
John Winter 8/10 6122 days 1%
John Rylance 9/10 6124 days 1%
Diane Chapple 8/10 6124 days 1%
Supa Simpson 8/10 6130 days 1%
Allan Bond 9/10 6131 days 1%
Iris W 9/10 6131 days 1%
Ian Walks 9/10 6131 days 1%
E.M. Prideaux 7/10 6139 days 1%
jan and john 7/10 6141 days 1%
Beute Hjel 7/10 6141 days 1%
Heino keyssler 7/10 6145 days 1%
Richard Benson 2/10 6156 days 0%
adamek 7/10 6171 days 1%
parker1 8/10 6171 days 1%
warrenp 7/10 6172 days 1%
varenaee 8/10 6172 days 1%
pedawrds 6/10 6176 days 1%
vivw 9/10 6179 days 1%
djrogers 9/10 6180 days 1%
aniekenm 8/10 6181 days 1%
Anne Ford 7/10 6189 days 1%
Poole 10/10 6189 days 1%
Sandra M 8/10 6189 days 1%
Marshall 7/10 6189 days 1%
Melanie Bielefeld 8/10 6189 days 1%
dirkdev 6/10 6191 days 1%
Wolfgang 7/10 6191 days 1%
hughys 7/10 6194 days 1%
Kimberly Skyes 8/10 6194 days 1%
Steven Walsh 5/10 6195 days 1%
David D S 10/10 6195 days 1%
Helen Pet 8/10 6195 days 1%
Philip Ryott 5/10 6197 days 1%
Sena 8/10 6197 days 1%
Vanessa 8/10 6198 days 1%
Evan 8/10 6248 days 1%
nzseeman 7/10 6248 days 1%
bondd 8/10 6296 days 1%
ulrichk 10/10 6304 days 1%
johannac 8/10 6306 days 1%
JoF 5/10 6419 days 1%
HerbertH 8/10 6423 days 1%
KatrinK 10/10 6424 days 1%
Wight 9/10 6429 days 1%
brendar 6/10 6431 days 1%
arthurwa 10/10 6431 days 1%
Richard 1/10 6435 days 0%
PaulC 7/10 6437 days 1%
PamCecil 1/10 6438 days 0%
Mike 6/10 6440 days 1%
JanetM 9/10 6443 days 1%
DaveV 8/10 6447 days 1%
GeraldMcNamora 6/10 6447 days 1%
Mick 3/10 6447 days 1%
Nick 8/10 6447 days 1%
JohnN 5/10 6448 days 1%
BevanLisa 8/10 6448 days 1%
winter_uk 8/10 6448 days 1%
LesleyR 6/10 6449 days 1%
Max 7/10 6450 days 1%
Torsten 3/10 6450 days 1%
Suzie Lechner 9/10 6451 days 1%
Andy Baker 9/10 6451 days 1%
Gill 9/10 6454 days 1%
Michael 5/10 6455 days 1%
A 6/10 6455 days 1%
Chris 7/10 6455 days 1%
Jan 8/10 6461 days 1%
PeteW1 6/10 6465 days 1%
ChrisWeb 6/10 6465 days 1%
JensM 8/10 6466 days 1%
MargaretH 7/10 6466 days 1%
RichardE 7/10 6466 days 1%
AndrewF78 10/10 6467 days 1%
John 7/10 6467 days 1%
Christian 8/10 6467 days 1%
Franz 6/10 6467 days 1%
Brian 7/10 6471 days 1%
Glen 9/10 6472 days 1%
Van Heusden 8/10 6481 days 1%
Alfred 6/10 6481 days 1%
WendyS 7/10 6484 days 1%
AlastairP 8/10 6488 days 1%
Jhooper1 9/10 6489 days 1%
CSander 7/10 6489 days 1%
Phil&Joe 10/10 6495 days 1%
Rory 8/10 6499 days 1%
Michael 8/10 6500 days 1%
helen 10/10 6543 days 1%
Trine 8/10 6549 days 1%
Patricia 7/10 6552 days 1%
Jacinta 8/10 6561 days 1%
Louise 8/10 6594 days 1%
Paul 5/10 6598 days 1%
P&L Mooney 2/10 6605 days 0%
Paul 2/10 6608 days 0%
Gray 8/10 6666 days 1%
Mike Knight 10/10 6670 days 1%
Sue Stewart 9/10 6681 days 1%
Lucchi 7/10 6683 days 1%
Amy Clark 6/10 6802 days 1%
Craig 7/10 6807 days 1%
Laura and Dominic 7/10 6810 days 1%
Mike and Judy 8/10 6811 days 1%
Susan 8/10 6811 days 1%
AlanN316 8/10 6812 days 1%
Stewart 7/10 6814 days 1%
Olaf Penn 9/10 6822 days 1%
Sanne 6/10 6824 days 1%
Mike and Joyce Timms 9/10 6824 days 1%
Tessa McCormick 7/10 6828 days 1%
David Buckley 7/10 6831 days 1%
John Woodrow 1/10 6832 days 0%
Ernst Seter 9/10 6832 days 1%
Paula Curtis 5/10 6835 days 1%
Sue Randall 8/10 6835 days 1%
Sabine Feiner 5/10 6836 days 1%
Roger & Margaret 6/10 6845 days 1%
Bill Lambert 9/10 6847 days 1%
Lisa 10/10 6873 days 1%
Philipa 1/10 6879 days 0%
ranker_43 1/10 7033 days 0%
Tony 2/10 7033 days 0%
Nancy Bill 7/10 7155 days 1%
Andy 3/10 7172 days 1%
Wereld 9/10 7178 days 1%
Wereld 8/10 7178 days 1%
Annette 5/10 7185 days 1%
John 7/10 7185 days 1%
Hur 1/10 7190 days 0%
Christine 2/10 7194 days 0%
Mitch 9/10 7196 days 1%
M Bekker 3/10 7197 days 1%
granger 8/10 7200 days 1%
Wendy 7/10 7201 days 1%
Sandra 8/10 7201 days 1%
Kristen 1/10 7201 days 0%
Fraser 8/10 7205 days 1%
Peter&Amy 7/10 7207 days 1%
Arian 9/10 7207 days 1%
Gordon 5/10 7208 days 1%
Catherine 8/10 7208 days 1%
Pope 7/10 7208 days 1%
Beate 7/10 7209 days 1%
Messing 4/10 7209 days 1%
Marriott 10/10 7209 days 1%
Volker 4/10 7209 days 1%
Rolf 6/10 7209 days 1%
Nicole 5/10 7209 days 1%
Geert 7/10 7211 days 1%
Ian 7/10 7213 days 1%
Brian 9/10 7213 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.95% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 47 days. The Maui Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.89%
198 -3.91%
199 -3.93%
200 -3.95%
201 -3.97%
202 -3.99%
203 -4.01%
… …

Balancing Adjustment

13.25% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

74%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.