Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

480 Valid Reviews

The Maui Motorhomes experience has a total of 488 reviews. There are 480 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 480 valid reviews:

Rating Count Percentage
10/10 50
10%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 29
6%

71.40% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.40% and is based on 480 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 480 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

67.83%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Twins 1/10 260 days 44%
LILO PACHON 1/10 322 days 43%
Edwin 10/10 444 days 100%
Lidia 1/10 717 days 32%
bawe 1/10 962 days 22%
Francis 6/10 1114 days 33%
Chris Leigh 7/10 1905 days 5%
PHILIP SMITH 2/10 2423 days 2%
Luis Frutuoso 9/10 2423 days 4%
James Layton 5/10 2423 days 3%
Annie Hogan 1/10 2423 days 2%
David Hughes 8/10 2452 days 4%
Martin Gregory 8/10 2483 days 4%
Menna Hulme 10/10 2483 days 4%
Davinia Hart 1/10 2544 days 2%
Gerhard 1/10 2544 days 2%
Paul Mullooly 7/10 2575 days 4%
sekul 1/10 2575 days 2%
William Robinson 10/10 2605 days 4%
Yujing Mark Jiang 10/10 2667 days 4%
Jason Dart 10/10 2667 days 4%
Julian Armitage 8/10 2697 days 4%
Richard Albright 10/10 2697 days 4%
Niclas Rudslatt 8/10 2758 days 3%
Glenda Patchett 10/10 2758 days 3%
JM 1/10 2758 days 1%
Ruth Hao 10/10 2789 days 3%
Kennert Karlsson 9/10 2789 days 3%
Ian Adair 8/10 2789 days 3%
Ronald 1/10 2789 days 1%
Wes 1/10 2789 days 1%
Juliana Mizumoto Akaishi 9/10 2817 days 3%
Reinhard Jahn 7/10 2817 days 3%
Gaudenz Schnell 10/10 2817 days 3%
Ronald 1/10 2817 days 1%
Ruth Tallis 4/10 2817 days 2%
Nick Harris 9/10 2848 days 3%
Darryl Ross 6/10 2848 days 3%
Cynthia Goodchild 10/10 2848 days 3%
jan elburg 10/10 2848 days 3%
Debra Alcock 9/10 2848 days 3%
Nina 7/10 2848 days 3%
Robert Burrichter 9/10 2879 days 3%
Tim Carter 3/10 2879 days 2%
Jan Helps 9/10 2879 days 3%
Jessica Millar 9/10 2909 days 3%
Annie Fan 5/10 2909 days 2%
bill woodruff 8/10 2940 days 3%
Linda Deans 6/10 2940 days 3%
Sarah Davies 8/10 2940 days 3%
Felipe Penaloza 10/10 2970 days 3%
Sue Ternen 7/10 2970 days 3%
Corrine Gough 9/10 2970 days 3%
Paul McCarthy 8/10 2970 days 3%
angela pang 8/10 3001 days 3%
Jumat Omar 9/10 3032 days 3%
Vania Yesica 9/10 3032 days 3%
Johanna Lee 8/10 3062 days 3%
Luke Smith 9/10 3123 days 3%
Gabe J 3/10 3123 days 1%
Kerry Mouat 10/10 3123 days 3%
Josh 1/10 3123 days 1%
Schlag-Schöffel 1/10 3123 days 1%
Stefan Eberle 9/10 3154 days 3%
Jan Dr. de Graaf 2/10 3154 days 1%
Susan Street 2/10 3182 days 1%
Brandon Chik 7/10 3213 days 2%
Mary Palacios 3/10 3213 days 1%
Amjad Ali 10/10 3213 days 2%
Peter Seager 2/10 3213 days 1%
ann Day 5/10 3244 days 2%
MPB 1/10 3244 days 1%
Danny van Meel 9/10 3282 days 2%
Kelvin Carlson 9/10 3305 days 2%
Lesley Bonell 8/10 3335 days 2%
Yung Hsiang Yang 9/10 3366 days 2%
Grant Pura 8/10 3366 days 2%
GAIL MOORE 10/10 3366 days 2%
Marcio Costa 9/10 3397 days 2%
Jonathan Phua 8/10 3427 days 2%
Brett King 8/10 3458 days 2%
Pablo Pruneda 8/10 3458 days 2%
Matt French 10/10 3488 days 2%
Thilo herrmann 10/10 3500 days 2%
Sylvie Meganck 8/10 3508 days 2%
Alexander Emmerich 7/10 3519 days 2%
Philip Busd 6/10 3524 days 2%
Remy and Rebecca Mans 8/10 3525 days 2%
Fredrik Lundberg 6/10 3530 days 2%
Morten 9/10 3547 days 2%
Peter Armstrong 8/10 3547 days 2%
Beth Davies 1/10 3547 days 1%
Dorthe Soeholm 7/10 3549 days 2%
Fabian Probst 7/10 3552 days 2%
David Horley 9/10 3564 days 2%
Deborah Main 8/10 3565 days 2%
Bernd Giermann 7/10 3569 days 2%
Susan Dorey 9/10 3578 days 2%
Bram de Ruiter 8/10 3578 days 2%
Frank Bianco 7/10 3578 days 2%
Caroline Smith 10/10 3578 days 2%
Susanne Meinen 7/10 3578 days 2%
Laurentius Emmelmann 7/10 3578 days 2%
Yvonne Vale 1/10 3578 days 1%
Pui Ling Lee 9/10 3578 days 2%
Jonathan Verschuuren 8/10 3594 days 2%
Patricia 8/10 3605 days 2%
Alex 8/10 3605 days 2%
Malcolm Boekhoff 9/10 3609 days 2%
Virginie Turcotte 9/10 3609 days 2%
Patrick 8/10 3610 days 2%
Sabine 8/10 3610 days 2%
Louis Nilsson 6/10 3615 days 1%
Flo 8/10 3617 days 2%
Carlos Ligero 10/10 3639 days 2%
Maire O'Grady 8/10 3646 days 1%
Ken Evans 9/10 3654 days 1%
Will Pyle 9/10 3656 days 1%
shida sahlan 8/10 3700 days 1%
David Johnston 4/10 3700 days 1%
Chelzea Warwick 9/10 3731 days 1%
Jos W 7/10 3762 days 1%
shelley smith 9/10 3762 days 1%
Beatrice and Cyrill 7/10 3813 days 1%
Carl_Larsen 10/10 3823 days 1%
Karen Jones 6/10 3853 days 1%
Rob Barker 9/10 3853 days 1%
Wilfried Heer 1/10 3884 days 0%
Flo Egger 4/10 3895 days 1%
Steve J 8/10 3911 days 1%
anibal micillo 8/10 3913 days 1%
Pernille and Flemming 8/10 3931 days 1%
Green Celery 1/10 3944 days 0%
Olaf Gaeth 4/10 3944 days 1%
Peter Marshall 9/10 3975 days 1%
Peter Williams 7/10 3990 days 1%
Jacqui Robinson 10/10 4036 days 1%
Asrul Alias 9/10 4036 days 1%
Barry Arnold 1/10 4278 days 0%
Laura Metz 6/10 4628 days 1%
Hubertus Thost 6/10 4628 days 1%
Libby 8/10 4636 days 1%
Andreas Zapke 7/10 4671 days 1%
Simone Pickert 8/10 4672 days 1%
VSQ 10/10 4674 days 1%
Renan Sasaki 10/10 4766 days 1%
Laurel Smith 1/10 4766 days 0%
Glen Cooper 2/10 4796 days 0%
Ron Stenhouse 4/10 4949 days 1%
Elizabeth Stenhouse 4/10 4949 days 1%
Steen Rausmussen 9/10 4978 days 1%
Michael Nolan 5/10 4980 days 1%
Frederick Dean 8/10 4980 days 1%
Helen Dean 5/10 4980 days 1%
Dave Mertzig 8/10 4980 days 1%
Michael Walker 10/10 4982 days 1%
Lorraine Walker 9/10 4982 days 1%
Engelstatter 7/10 4983 days 1%
Joey Mertzig 7/10 4997 days 1%
Davebr8e 1/10 5039 days 0%
Nadine 7/10 5052 days 1%
Wertra 7/10 5053 days 1%
Steve Douthwaite 8/10 5059 days 1%
John 8/10 5063 days 1%
Edith and Robert Newton 8/10 5070 days 1%
Reinhard Stahl 8/10 5075 days 1%
Reinhard Stahl 8/10 5075 days 1%
Peter Harden 7/10 5075 days 1%
Henzen 7/10 5079 days 1%
Verest 5/10 5086 days 1%
maureenb 9/10 5314 days 1%
Jonathan Tuthill 10/10 5330 days 1%
Birds Tubbs 7/10 5330 days 1%
Peter Kent 9/10 5332 days 1%
Sally Gordie 8/10 5332 days 1%
Ian Douglas 7/10 5332 days 1%
James Huntzinger 8/10 5336 days 1%
Rien 8/10 5337 days 1%
Carole Carter 8/10 5337 days 1%
Helmut Schmid 10/10 5339 days 1%
Peter Hart 9/10 5342 days 1%
kikiflower 8/10 5345 days 1%
Fritschi 9/10 5347 days 1%
Lucy Duffy 7/10 5348 days 1%
Vlutters 8/10 5350 days 1%
Robert 8/10 5351 days 1%
Marilyn Melhuish 7/10 5354 days 1%
Graham Platt 9/10 5354 days 1%
Richard Harvey 7/10 5354 days 1%
Howell Davies 9/10 5354 days 1%
Richard & Jane 10/10 5354 days 1%
Mike & Jennie 9/10 5356 days 1%
Peter Field 9/10 5356 days 1%
Nico Schoots 8/10 5356 days 1%
Lyn Deavin 7/10 5357 days 1%
Ed & Katie Riches 6/10 5357 days 1%
R E Webb 5/10 5357 days 1%
Gerhard Schoenmeubeck 7/10 5357 days 1%
Rebecca Doehl 8/10 5358 days 1%
Paul & Sharon Sneller 9/10 5358 days 1%
Gillian MacLaren 7/10 5359 days 1%
Hans Oudenbroek 8/10 5359 days 1%
Re Wardlaw 7/10 5362 days 1%
Slangen 8/10 5367 days 1%
Heike 6/10 5369 days 1%
David Blundell 9/10 5369 days 1%
Des & Ann Bidwell 8/10 5369 days 1%
Corv V D Hof 8/10 5371 days 1%
Tom Connis 9/10 5373 days 1%
Janet 8/10 5374 days 1%
Barry Baily 6/10 5374 days 1%
Henriette Haugan 8/10 5387 days 1%
J Knol 6/10 5400 days 1%
arnie 6/10 5405 days 1%
Barsch, Arwed & Gertrud 10/10 5405 days 1%
Jo Delbrugge 8/10 5440 days 1%
Marc & Pauline 8/10 5442 days 1%
Paul 8/10 5443 days 1%
Ross Cooke 7/10 5443 days 1%
Gerard Crothers 7/10 5443 days 1%
Willem & Lilian 8/10 5445 days 1%
Ruth & Derrick 8/10 5449 days 1%
David & Audrey 7/10 5451 days 1%
Sarah Graham 10/10 5452 days 1%
Melanie Wood 8/10 5452 days 1%
R & M Willows 9/10 5453 days 1%
Peter Spooner 8/10 5453 days 1%
Warwick Ravell 9/10 5453 days 1%
Martin Potter 8/10 5678 days 1%
GenH 8/10 5680 days 1%
Aleksandra Gajacki 8/10 5681 days 1%
David Brown 10/10 5684 days 1%
Graham Greentree 4/10 5688 days 1%
Nick van de Belt 8/10 5688 days 1%
Iain Campbell 7/10 5689 days 1%
Eric & Liz McKean 8/10 5693 days 1%
Stefanie 9/10 5694 days 1%
Florian Miller 7/10 5694 days 1%
Phil Smith 9/10 5695 days 1%
Ian and Ailsa 6/10 5698 days 1%
Jansen 8/10 5698 days 1%
Siegfried Tuiel 9/10 5700 days 1%
bryfrance 10/10 5701 days 1%
Nick Tinnemeier 7/10 5701 days 1%
Ian & Phyllis 8/10 5703 days 1%
Tricia Goggin 9/10 5703 days 1%
Jim & Suzy Ducker 9/10 5704 days 1%
Nicola Shaw 10/10 5704 days 1%
Diane Johnston 9/10 5704 days 1%
Svea Sauter 8/10 5704 days 1%
Barry Barnes 8/10 5705 days 1%
Sandra Schulz 9/10 5705 days 1%
Kai Eppink 8/10 5709 days 1%
K Wallis 8/10 5710 days 1%
Gord Carnochan 8/10 5712 days 1%
John Gray 8/10 5712 days 1%
Waitson 8/10 5712 days 1%
Gillian Powell 8/10 5712 days 1%
Erin Dumbauld 8/10 5712 days 1%
Ross Salisbury 9/10 5713 days 1%
Kasten 4/10 5713 days 1%
David Emerick 9/10 5714 days 1%
Steve Pearce 7/10 5715 days 1%
Naomi Kosteaman 10/10 5715 days 1%
Ronald Lippett 4/10 5716 days 1%
Hartmut Tonner 6/10 5717 days 1%
Galamez 8/10 5718 days 1%
Jan Vlasblom 7/10 5719 days 1%
Bert Opdam 8/10 5721 days 1%
Leslie 7/10 5723 days 1%
John Brand 5/10 5725 days 1%
J Wells 2/10 5726 days 0%
Claire Hoyland 7/10 5726 days 1%
Darren Bruestle 7/10 5726 days 1%
Steve and Kay Unguran 9/10 5727 days 1%
Jane & Regis 7/10 5727 days 1%
Trevor Gibbins 8/10 5727 days 1%
Graham 7/10 5727 days 1%
Eva Stauderova 9/10 5730 days 1%
Horton Fawkes 8/10 5730 days 1%
Simon Vallis 9/10 5730 days 1%
Chris 8/10 5731 days 1%
Stevenson 8/10 5732 days 1%
Dave and Lin Mungham 5/10 5732 days 1%
Rossiter 8/10 5732 days 1%
Webster 5/10 5732 days 1%
Petersen 10/10 5732 days 1%
David Glover 10/10 5733 days 1%
Derek Woodward 8/10 5733 days 1%
Gerry Nichols 8/10 5734 days 1%
Mr & Mrs Winter 8/10 5734 days 1%
Jane Hancock 9/10 5734 days 1%
Iain Sutherland 10/10 5734 days 1%
T Chapman 9/10 5734 days 1%
Hee Min Kang 7/10 5736 days 1%
Sarah Ewing 9/10 5736 days 1%
Daniel Dubach 10/10 5739 days 1%
bates 5/10 5739 days 1%
Euros 4/10 5801 days 1%
Gunther 9/10 5989 days 1%
Haley & Jason 8/10 6008 days 1%
Chris & Rob 8/10 6008 days 1%
Kurt 8/10 6009 days 1%
Canuk 2/10 6015 days 0%
paulag 8/10 6015 days 1%
wilsoneng 10/10 6045 days 1%
June 6/10 6045 days 1%
Hans and Astrid 8/10 6053 days 1%
Bergemann 3/10 6062 days 1%
Brett & Tanille 10/10 6064 days 1%
Margo Alaska 8/10 6067 days 1%
Rob & Anne 7/10 6069 days 1%
Margaret O'Sullivan 9/10 6071 days 1%
Colin Daniels 7/10 6078 days 1%
Tony Killingray 7/10 6079 days 1%
Chris el capitan 7/10 6081 days 1%
Giaque 8/10 6082 days 1%
Willi Heinen 7/10 6084 days 1%
Peter Koeck 4/10 6085 days 1%
Sue Bennett 6/10 6086 days 1%
Christen Hans 6/10 6090 days 1%
margaret Klawitter 3/10 6097 days 1%
Tanja Titze 8/10 6097 days 1%
Silvia Kern 8/10 6098 days 1%
Bryan Keddie 7/10 6100 days 1%
Erik Hummelmose 4/10 6100 days 1%
Susan Hitchins 9/10 6100 days 1%
Thomas Stopp 7/10 6100 days 1%
John Winter 8/10 6101 days 1%
John Rylance 9/10 6103 days 1%
Diane Chapple 8/10 6103 days 1%
Supa Simpson 8/10 6109 days 1%
Allan Bond 9/10 6110 days 1%
Iris W 9/10 6110 days 1%
Ian Walks 9/10 6110 days 1%
E.M. Prideaux 7/10 6118 days 1%
jan and john 7/10 6120 days 1%
Beute Hjel 7/10 6120 days 1%
Heino keyssler 7/10 6124 days 1%
Richard Benson 2/10 6135 days 0%
adamek 7/10 6150 days 1%
parker1 8/10 6150 days 1%
warrenp 7/10 6151 days 1%
varenaee 8/10 6151 days 1%
pedawrds 6/10 6155 days 1%
vivw 9/10 6158 days 1%
djrogers 9/10 6159 days 1%
aniekenm 8/10 6160 days 1%
Anne Ford 7/10 6168 days 1%
Poole 10/10 6168 days 1%
Sandra M 8/10 6168 days 1%
Marshall 7/10 6168 days 1%
Melanie Bielefeld 8/10 6168 days 1%
dirkdev 6/10 6170 days 1%
Wolfgang 7/10 6170 days 1%
hughys 7/10 6173 days 1%
Kimberly Skyes 8/10 6173 days 1%
Steven Walsh 5/10 6174 days 1%
David D S 10/10 6174 days 1%
Helen Pet 8/10 6174 days 1%
Philip Ryott 5/10 6176 days 1%
Sena 8/10 6176 days 1%
Vanessa 8/10 6177 days 1%
Evan 8/10 6227 days 1%
nzseeman 7/10 6227 days 1%
bondd 8/10 6275 days 1%
ulrichk 10/10 6283 days 1%
johannac 8/10 6285 days 1%
JoF 5/10 6398 days 1%
HerbertH 8/10 6402 days 1%
KatrinK 10/10 6403 days 1%
Wight 9/10 6408 days 1%
brendar 6/10 6410 days 1%
arthurwa 10/10 6410 days 1%
Richard 1/10 6414 days 0%
PaulC 7/10 6417 days 1%
PamCecil 1/10 6417 days 0%
Mike 6/10 6420 days 1%
JanetM 9/10 6422 days 1%
DaveV 8/10 6426 days 1%
GeraldMcNamora 6/10 6426 days 1%
Mick 3/10 6427 days 1%
Nick 8/10 6427 days 1%
JohnN 5/10 6427 days 1%
BevanLisa 8/10 6427 days 1%
winter_uk 8/10 6428 days 1%
LesleyR 6/10 6428 days 1%
Max 7/10 6429 days 1%
Torsten 3/10 6430 days 1%
Suzie Lechner 9/10 6430 days 1%
Andy Baker 9/10 6430 days 1%
Gill 9/10 6434 days 1%
Michael 5/10 6434 days 1%
A 6/10 6434 days 1%
Chris 7/10 6434 days 1%
Jan 8/10 6441 days 1%
PeteW1 6/10 6444 days 1%
ChrisWeb 6/10 6444 days 1%
JensM 8/10 6445 days 1%
MargaretH 7/10 6445 days 1%
RichardE 7/10 6445 days 1%
AndrewF78 10/10 6446 days 1%
John 7/10 6447 days 1%
Christian 8/10 6447 days 1%
Franz 6/10 6447 days 1%
Brian 7/10 6451 days 1%
Glen 9/10 6452 days 1%
Van Heusden 8/10 6461 days 1%
Alfred 6/10 6461 days 1%
WendyS 7/10 6463 days 1%
AlastairP 8/10 6467 days 1%
Jhooper1 9/10 6468 days 1%
CSander 7/10 6468 days 1%
Phil&Joe 10/10 6475 days 1%
Rory 8/10 6478 days 1%
Michael 8/10 6480 days 1%
helen 10/10 6523 days 1%
Trine 8/10 6529 days 1%
Patricia 7/10 6532 days 1%
Jacinta 8/10 6541 days 1%
Louise 8/10 6574 days 1%
Paul 5/10 6577 days 1%
P&L Mooney 2/10 6585 days 0%
Paul 2/10 6588 days 0%
Gray 8/10 6646 days 1%
Mike Knight 10/10 6650 days 1%
Sue Stewart 9/10 6660 days 1%
Lucchi 7/10 6662 days 1%
Amy Clark 6/10 6781 days 1%
Craig 7/10 6786 days 1%
Laura and Dominic 7/10 6789 days 1%
Mike and Judy 8/10 6790 days 1%
Susan 8/10 6790 days 1%
AlanN316 8/10 6791 days 1%
Stewart 7/10 6793 days 1%
Olaf Penn 9/10 6801 days 1%
Sanne 6/10 6803 days 1%
Mike and Joyce Timms 9/10 6803 days 1%
Tessa McCormick 7/10 6807 days 1%
David Buckley 7/10 6810 days 1%
John Woodrow 1/10 6811 days 0%
Ernst Seter 9/10 6811 days 1%
Paula Curtis 5/10 6814 days 1%
Sue Randall 8/10 6814 days 1%
Sabine Feiner 5/10 6815 days 1%
Roger & Margaret 6/10 6824 days 1%
Bill Lambert 9/10 6826 days 1%
Lisa 10/10 6852 days 1%
Philipa 1/10 6858 days 0%
ranker_43 1/10 7012 days 0%
Tony 2/10 7012 days 0%
Nancy Bill 7/10 7134 days 1%
Andy 3/10 7151 days 1%
Wereld 9/10 7157 days 1%
Wereld 8/10 7157 days 1%
Annette 5/10 7164 days 1%
John 7/10 7164 days 1%
Hur 1/10 7169 days 0%
Christine 2/10 7173 days 0%
Mitch 9/10 7175 days 1%
M Bekker 3/10 7176 days 1%
granger 8/10 7179 days 1%
Wendy 7/10 7180 days 1%
Sandra 8/10 7180 days 1%
Kristen 1/10 7180 days 0%
Fraser 8/10 7184 days 1%
Peter&Amy 7/10 7186 days 1%
Arian 9/10 7186 days 1%
Gordon 5/10 7187 days 1%
Catherine 8/10 7187 days 1%
Pope 7/10 7187 days 1%
Beate 7/10 7188 days 1%
Messing 4/10 7188 days 1%
Marriott 10/10 7188 days 1%
Volker 4/10 7188 days 1%
Rolf 6/10 7188 days 1%
Nicole 5/10 7188 days 1%
Geert 7/10 7190 days 1%
Ian 7/10 7192 days 1%
Brian 9/10 7192 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.64% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 57 days. The Maui Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.59%
198 -3.60%
199 -3.62%
200 -3.64%
201 -3.66%
202 -3.68%
203 -3.70%
… …

Balancing Adjustment

13.07% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

75%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.