Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

480 Valid Reviews

The Maui Motorhomes experience has a total of 488 reviews. There are 480 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 480 valid reviews:

Rating Count Percentage
10/10 50
10%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 29
6%

71.40% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.40% and is based on 480 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 480 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

67.47%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Twins 1/10 140 days 43%
LILO PACHON 1/10 202 days 42%
Edwin 10/10 324 days 100%
Lidia 1/10 597 days 34%
bawe 1/10 842 days 26%
Francis 6/10 994 days 41%
Chris Leigh 7/10 1785 days 5%
PHILIP SMITH 2/10 2302 days 2%
Luis Frutuoso 9/10 2302 days 4%
James Layton 5/10 2302 days 3%
Annie Hogan 1/10 2303 days 2%
David Hughes 8/10 2331 days 4%
Martin Gregory 8/10 2362 days 4%
Menna Hulme 10/10 2362 days 4%
Davinia Hart 1/10 2423 days 1%
Gerhard 1/10 2424 days 1%
Paul Mullooly 7/10 2454 days 4%
sekul 1/10 2455 days 1%
William Robinson 10/10 2484 days 4%
Yujing Mark Jiang 10/10 2546 days 4%
Jason Dart 10/10 2546 days 4%
Julian Armitage 8/10 2576 days 3%
Richard Albright 10/10 2576 days 4%
Niclas Rudslatt 8/10 2637 days 3%
Glenda Patchett 10/10 2637 days 3%
JM 1/10 2638 days 1%
Ruth Hao 10/10 2668 days 3%
Kennert Karlsson 9/10 2668 days 3%
Ian Adair 8/10 2668 days 3%
Ronald 1/10 2669 days 1%
Wes 1/10 2669 days 1%
Juliana Mizumoto Akaishi 9/10 2696 days 3%
Reinhard Jahn 7/10 2696 days 3%
Gaudenz Schnell 10/10 2696 days 3%
Ronald 1/10 2697 days 1%
Ruth Tallis 4/10 2697 days 2%
Nick Harris 9/10 2727 days 3%
Darryl Ross 6/10 2727 days 3%
Cynthia Goodchild 10/10 2727 days 3%
jan elburg 10/10 2727 days 3%
Debra Alcock 9/10 2727 days 3%
Nina 7/10 2728 days 3%
Robert Burrichter 9/10 2758 days 3%
Tim Carter 3/10 2758 days 2%
Jan Helps 9/10 2758 days 3%
Jessica Millar 9/10 2788 days 3%
Annie Fan 5/10 2788 days 2%
bill woodruff 8/10 2819 days 3%
Linda Deans 6/10 2820 days 3%
Sarah Davies 8/10 2820 days 3%
Felipe Penaloza 10/10 2849 days 3%
Sue Ternen 7/10 2849 days 3%
Corrine Gough 9/10 2849 days 3%
Paul McCarthy 8/10 2849 days 3%
angela pang 8/10 2880 days 3%
Jumat Omar 9/10 2911 days 3%
Vania Yesica 9/10 2911 days 3%
Johanna Lee 8/10 2941 days 3%
Luke Smith 9/10 3002 days 3%
Gabe J 3/10 3002 days 1%
Kerry Mouat 10/10 3002 days 3%
Josh 1/10 3003 days 1%
Schlag-Schöffel 1/10 3003 days 1%
Stefan Eberle 9/10 3033 days 3%
Jan Dr. de Graaf 2/10 3034 days 1%
Susan Street 2/10 3061 days 1%
Brandon Chik 7/10 3092 days 2%
Mary Palacios 3/10 3092 days 1%
Amjad Ali 10/10 3092 days 2%
Peter Seager 2/10 3093 days 1%
ann Day 5/10 3123 days 2%
MPB 1/10 3124 days 1%
Danny van Meel 9/10 3162 days 2%
Kelvin Carlson 9/10 3184 days 2%
Lesley Bonell 8/10 3214 days 2%
Yung Hsiang Yang 9/10 3245 days 2%
Grant Pura 8/10 3245 days 2%
GAIL MOORE 10/10 3245 days 2%
Marcio Costa 9/10 3276 days 2%
Jonathan Phua 8/10 3306 days 2%
Brett King 8/10 3337 days 2%
Pablo Pruneda 8/10 3337 days 2%
Matt French 10/10 3367 days 2%
Thilo herrmann 10/10 3380 days 2%
Sylvie Meganck 8/10 3388 days 2%
Alexander Emmerich 7/10 3398 days 2%
Philip Busd 6/10 3404 days 2%
Remy and Rebecca Mans 8/10 3405 days 2%
Fredrik Lundberg 6/10 3410 days 2%
Morten 9/10 3426 days 2%
Peter Armstrong 8/10 3426 days 2%
Beth Davies 1/10 3426 days 1%
Dorthe Soeholm 7/10 3429 days 2%
Fabian Probst 7/10 3432 days 2%
David Horley 9/10 3444 days 2%
Deborah Main 8/10 3445 days 2%
Bernd Giermann 7/10 3449 days 2%
Susan Dorey 9/10 3457 days 2%
Bram de Ruiter 8/10 3457 days 2%
Frank Bianco 7/10 3457 days 2%
Caroline Smith 10/10 3457 days 2%
Susanne Meinen 7/10 3457 days 2%
Laurentius Emmelmann 7/10 3457 days 2%
Yvonne Vale 1/10 3457 days 1%
Pui Ling Lee 9/10 3457 days 2%
Jonathan Verschuuren 8/10 3474 days 2%
Patricia 8/10 3485 days 2%
Alex 8/10 3485 days 2%
Malcolm Boekhoff 9/10 3488 days 2%
Virginie Turcotte 9/10 3488 days 2%
Patrick 8/10 3490 days 2%
Sabine 8/10 3490 days 2%
Louis Nilsson 6/10 3495 days 1%
Flo 8/10 3497 days 2%
Carlos Ligero 10/10 3518 days 2%
Maire O'Grady 8/10 3526 days 2%
Ken Evans 9/10 3534 days 2%
Will Pyle 9/10 3536 days 2%
shida sahlan 8/10 3579 days 1%
David Johnston 4/10 3579 days 1%
Chelzea Warwick 9/10 3610 days 1%
Jos W 7/10 3641 days 1%
shelley smith 9/10 3641 days 1%
Beatrice and Cyrill 7/10 3693 days 1%
Carl_Larsen 10/10 3702 days 1%
Karen Jones 6/10 3732 days 1%
Rob Barker 9/10 3732 days 1%
Wilfried Heer 1/10 3763 days 0%
Flo Egger 4/10 3775 days 1%
Steve J 8/10 3791 days 1%
anibal micillo 8/10 3792 days 1%
Pernille and Flemming 8/10 3811 days 1%
Green Celery 1/10 3823 days 0%
Olaf Gaeth 4/10 3824 days 1%
Peter Marshall 9/10 3854 days 1%
Peter Williams 7/10 3870 days 1%
Jacqui Robinson 10/10 3915 days 1%
Asrul Alias 9/10 3915 days 1%
Barry Arnold 1/10 4157 days 0%
Laura Metz 6/10 4508 days 1%
Hubertus Thost 6/10 4508 days 1%
Libby 8/10 4516 days 1%
Andreas Zapke 7/10 4551 days 1%
Simone Pickert 8/10 4552 days 1%
VSQ 10/10 4553 days 1%
Renan Sasaki 10/10 4646 days 1%
Laurel Smith 1/10 4646 days 0%
Glen Cooper 2/10 4676 days 0%
Ron Stenhouse 4/10 4829 days 1%
Elizabeth Stenhouse 4/10 4829 days 1%
Steen Rausmussen 9/10 4858 days 1%
Michael Nolan 5/10 4860 days 1%
Frederick Dean 8/10 4860 days 1%
Helen Dean 5/10 4860 days 1%
Dave Mertzig 8/10 4860 days 1%
Michael Walker 10/10 4862 days 1%
Lorraine Walker 9/10 4862 days 1%
Engelstatter 7/10 4863 days 1%
Joey Mertzig 7/10 4877 days 1%
Davebr8e 1/10 4919 days 0%
Nadine 7/10 4932 days 1%
Wertra 7/10 4933 days 1%
Steve Douthwaite 8/10 4939 days 1%
John 8/10 4943 days 1%
Edith and Robert Newton 8/10 4950 days 1%
Reinhard Stahl 8/10 4955 days 1%
Reinhard Stahl 8/10 4955 days 1%
Peter Harden 7/10 4955 days 1%
Henzen 7/10 4959 days 1%
Verest 5/10 4966 days 1%
maureenb 9/10 5194 days 1%
Jonathan Tuthill 10/10 5210 days 1%
Birds Tubbs 7/10 5210 days 1%
Peter Kent 9/10 5212 days 1%
Sally Gordie 8/10 5212 days 1%
Ian Douglas 7/10 5212 days 1%
James Huntzinger 8/10 5216 days 1%
Rien 8/10 5217 days 1%
Carole Carter 8/10 5217 days 1%
Helmut Schmid 10/10 5219 days 1%
Peter Hart 9/10 5222 days 1%
kikiflower 8/10 5225 days 1%
Fritschi 9/10 5227 days 1%
Lucy Duffy 7/10 5228 days 1%
Vlutters 8/10 5230 days 1%
Robert 8/10 5231 days 1%
Marilyn Melhuish 7/10 5234 days 1%
Graham Platt 9/10 5234 days 1%
Richard Harvey 7/10 5234 days 1%
Howell Davies 9/10 5234 days 1%
Richard & Jane 10/10 5234 days 1%
Mike & Jennie 9/10 5236 days 1%
Peter Field 9/10 5236 days 1%
Nico Schoots 8/10 5236 days 1%
Lyn Deavin 7/10 5237 days 1%
Ed & Katie Riches 6/10 5237 days 1%
R E Webb 5/10 5237 days 1%
Gerhard Schoenmeubeck 7/10 5237 days 1%
Rebecca Doehl 8/10 5238 days 1%
Paul & Sharon Sneller 9/10 5238 days 1%
Gillian MacLaren 7/10 5239 days 1%
Hans Oudenbroek 8/10 5239 days 1%
Re Wardlaw 7/10 5242 days 1%
Slangen 8/10 5247 days 1%
Heike 6/10 5249 days 1%
David Blundell 9/10 5249 days 1%
Des & Ann Bidwell 8/10 5249 days 1%
Corv V D Hof 8/10 5251 days 1%
Tom Connis 9/10 5253 days 1%
Janet 8/10 5254 days 1%
Barry Baily 6/10 5254 days 1%
Henriette Haugan 8/10 5267 days 1%
J Knol 6/10 5280 days 1%
arnie 6/10 5285 days 1%
Barsch, Arwed & Gertrud 10/10 5285 days 1%
Jo Delbrugge 8/10 5320 days 1%
Marc & Pauline 8/10 5322 days 1%
Paul 8/10 5323 days 1%
Ross Cooke 7/10 5323 days 1%
Gerard Crothers 7/10 5323 days 1%
Willem & Lilian 8/10 5325 days 1%
Ruth & Derrick 8/10 5329 days 1%
David & Audrey 7/10 5331 days 1%
Sarah Graham 10/10 5332 days 1%
Melanie Wood 8/10 5332 days 1%
R & M Willows 9/10 5333 days 1%
Peter Spooner 8/10 5333 days 1%
Warwick Ravell 9/10 5333 days 1%
Martin Potter 8/10 5558 days 1%
GenH 8/10 5560 days 1%
Aleksandra Gajacki 8/10 5561 days 1%
David Brown 10/10 5564 days 1%
Graham Greentree 4/10 5568 days 1%
Nick van de Belt 8/10 5568 days 1%
Iain Campbell 7/10 5569 days 1%
Eric & Liz McKean 8/10 5573 days 1%
Stefanie 9/10 5574 days 1%
Florian Miller 7/10 5574 days 1%
Phil Smith 9/10 5575 days 1%
Ian and Ailsa 6/10 5578 days 1%
Jansen 8/10 5578 days 1%
Siegfried Tuiel 9/10 5580 days 1%
bryfrance 10/10 5581 days 1%
Nick Tinnemeier 7/10 5581 days 1%
Ian & Phyllis 8/10 5583 days 1%
Tricia Goggin 9/10 5583 days 1%
Jim & Suzy Ducker 9/10 5584 days 1%
Nicola Shaw 10/10 5584 days 1%
Diane Johnston 9/10 5584 days 1%
Svea Sauter 8/10 5584 days 1%
Barry Barnes 8/10 5585 days 1%
Sandra Schulz 9/10 5585 days 1%
Kai Eppink 8/10 5589 days 1%
K Wallis 8/10 5590 days 1%
Gord Carnochan 8/10 5592 days 1%
John Gray 8/10 5592 days 1%
Waitson 8/10 5592 days 1%
Gillian Powell 8/10 5592 days 1%
Erin Dumbauld 8/10 5592 days 1%
Ross Salisbury 9/10 5593 days 1%
Kasten 4/10 5593 days 1%
David Emerick 9/10 5594 days 1%
Steve Pearce 7/10 5595 days 1%
Naomi Kosteaman 10/10 5595 days 1%
Ronald Lippett 4/10 5596 days 1%
Hartmut Tonner 6/10 5597 days 1%
Galamez 8/10 5598 days 1%
Jan Vlasblom 7/10 5599 days 1%
Bert Opdam 8/10 5601 days 1%
Leslie 7/10 5603 days 1%
John Brand 5/10 5605 days 1%
J Wells 2/10 5606 days 0%
Claire Hoyland 7/10 5606 days 1%
Darren Bruestle 7/10 5606 days 1%
Steve and Kay Unguran 9/10 5607 days 1%
Jane & Regis 7/10 5607 days 1%
Trevor Gibbins 8/10 5607 days 1%
Graham 7/10 5607 days 1%
Eva Stauderova 9/10 5610 days 1%
Horton Fawkes 8/10 5610 days 1%
Simon Vallis 9/10 5610 days 1%
Chris 8/10 5611 days 1%
Stevenson 8/10 5612 days 1%
Dave and Lin Mungham 5/10 5612 days 1%
Rossiter 8/10 5612 days 1%
Webster 5/10 5612 days 1%
Petersen 10/10 5612 days 1%
David Glover 10/10 5613 days 1%
Derek Woodward 8/10 5613 days 1%
Gerry Nichols 8/10 5614 days 1%
Mr & Mrs Winter 8/10 5614 days 1%
Jane Hancock 9/10 5614 days 1%
Iain Sutherland 10/10 5614 days 1%
T Chapman 9/10 5614 days 1%
Hee Min Kang 7/10 5616 days 1%
Sarah Ewing 9/10 5616 days 1%
Daniel Dubach 10/10 5619 days 1%
bates 5/10 5619 days 1%
Euros 4/10 5681 days 1%
Gunther 9/10 5869 days 1%
Haley & Jason 8/10 5888 days 1%
Chris & Rob 8/10 5888 days 1%
Kurt 8/10 5889 days 1%
Canuk 2/10 5895 days 0%
paulag 8/10 5895 days 1%
wilsoneng 10/10 5925 days 1%
June 6/10 5925 days 1%
Hans and Astrid 8/10 5933 days 1%
Bergemann 3/10 5942 days 0%
Brett & Tanille 10/10 5944 days 1%
Margo Alaska 8/10 5947 days 1%
Rob & Anne 7/10 5949 days 1%
Margaret O'Sullivan 9/10 5951 days 1%
Colin Daniels 7/10 5958 days 1%
Tony Killingray 7/10 5959 days 1%
Chris el capitan 7/10 5961 days 1%
Giaque 8/10 5962 days 1%
Willi Heinen 7/10 5964 days 1%
Peter Koeck 4/10 5965 days 1%
Sue Bennett 6/10 5966 days 1%
Christen Hans 6/10 5970 days 1%
margaret Klawitter 3/10 5977 days 0%
Tanja Titze 8/10 5977 days 1%
Silvia Kern 8/10 5978 days 1%
Bryan Keddie 7/10 5980 days 1%
Erik Hummelmose 4/10 5980 days 1%
Susan Hitchins 9/10 5980 days 1%
Thomas Stopp 7/10 5980 days 1%
John Winter 8/10 5981 days 1%
John Rylance 9/10 5983 days 1%
Diane Chapple 8/10 5983 days 1%
Supa Simpson 8/10 5989 days 1%
Allan Bond 9/10 5990 days 1%
Iris W 9/10 5990 days 1%
Ian Walks 9/10 5990 days 1%
E.M. Prideaux 7/10 5998 days 1%
jan and john 7/10 6000 days 1%
Beute Hjel 7/10 6000 days 1%
Heino keyssler 7/10 6004 days 1%
Richard Benson 2/10 6015 days 0%
adamek 7/10 6030 days 1%
parker1 8/10 6030 days 1%
warrenp 7/10 6031 days 1%
varenaee 8/10 6031 days 1%
pedawrds 6/10 6035 days 1%
vivw 9/10 6038 days 1%
djrogers 9/10 6039 days 1%
aniekenm 8/10 6040 days 1%
Anne Ford 7/10 6048 days 1%
Poole 10/10 6048 days 1%
Sandra M 8/10 6048 days 1%
Marshall 7/10 6048 days 1%
Melanie Bielefeld 8/10 6048 days 1%
dirkdev 6/10 6050 days 1%
Wolfgang 7/10 6050 days 1%
hughys 7/10 6053 days 1%
Kimberly Skyes 8/10 6053 days 1%
Steven Walsh 5/10 6054 days 1%
David D S 10/10 6054 days 1%
Helen Pet 8/10 6054 days 1%
Philip Ryott 5/10 6056 days 1%
Sena 8/10 6056 days 1%
Vanessa 8/10 6057 days 1%
Evan 8/10 6107 days 1%
nzseeman 7/10 6107 days 1%
bondd 8/10 6155 days 1%
ulrichk 10/10 6163 days 1%
johannac 8/10 6165 days 1%
JoF 5/10 6278 days 1%
HerbertH 8/10 6282 days 1%
KatrinK 10/10 6283 days 1%
Wight 9/10 6288 days 1%
brendar 6/10 6290 days 1%
arthurwa 10/10 6290 days 1%
Richard 1/10 6294 days 0%
PaulC 7/10 6296 days 1%
PamCecil 1/10 6297 days 0%
Mike 6/10 6299 days 1%
JanetM 9/10 6302 days 1%
DaveV 8/10 6306 days 1%
GeraldMcNamora 6/10 6306 days 1%
Mick 3/10 6306 days 0%
Nick 8/10 6306 days 1%
JohnN 5/10 6307 days 1%
BevanLisa 8/10 6307 days 1%
winter_uk 8/10 6307 days 1%
LesleyR 6/10 6308 days 1%
Max 7/10 6309 days 1%
Torsten 3/10 6309 days 0%
Suzie Lechner 9/10 6310 days 1%
Andy Baker 9/10 6310 days 1%
Gill 9/10 6313 days 1%
Michael 5/10 6314 days 1%
A 6/10 6314 days 1%
Chris 7/10 6314 days 1%
Jan 8/10 6320 days 1%
PeteW1 6/10 6324 days 1%
ChrisWeb 6/10 6324 days 1%
JensM 8/10 6325 days 1%
MargaretH 7/10 6325 days 1%
RichardE 7/10 6325 days 1%
AndrewF78 10/10 6326 days 1%
John 7/10 6326 days 1%
Christian 8/10 6326 days 1%
Franz 6/10 6326 days 1%
Brian 7/10 6330 days 1%
Glen 9/10 6331 days 1%
Van Heusden 8/10 6340 days 1%
Alfred 6/10 6340 days 1%
WendyS 7/10 6343 days 1%
AlastairP 8/10 6347 days 1%
Jhooper1 9/10 6348 days 1%
CSander 7/10 6348 days 1%
Phil&Joe 10/10 6354 days 1%
Rory 8/10 6358 days 1%
Michael 8/10 6359 days 1%
helen 10/10 6402 days 1%
Trine 8/10 6408 days 1%
Patricia 7/10 6411 days 1%
Jacinta 8/10 6420 days 1%
Louise 8/10 6453 days 1%
Paul 5/10 6457 days 1%
P&L Mooney 2/10 6464 days 0%
Paul 2/10 6467 days 0%
Gray 8/10 6525 days 1%
Mike Knight 10/10 6529 days 1%
Sue Stewart 9/10 6540 days 1%
Lucchi 7/10 6542 days 1%
Amy Clark 6/10 6661 days 1%
Craig 7/10 6666 days 1%
Laura and Dominic 7/10 6669 days 1%
Mike and Judy 8/10 6670 days 1%
Susan 8/10 6670 days 1%
AlanN316 8/10 6671 days 1%
Stewart 7/10 6673 days 1%
Olaf Penn 9/10 6681 days 1%
Sanne 6/10 6683 days 1%
Mike and Joyce Timms 9/10 6683 days 1%
Tessa McCormick 7/10 6687 days 1%
David Buckley 7/10 6690 days 1%
John Woodrow 1/10 6691 days 0%
Ernst Seter 9/10 6691 days 1%
Paula Curtis 5/10 6694 days 1%
Sue Randall 8/10 6694 days 1%
Sabine Feiner 5/10 6695 days 1%
Roger & Margaret 6/10 6704 days 1%
Bill Lambert 9/10 6706 days 1%
Lisa 10/10 6732 days 1%
Philipa 1/10 6738 days 0%
ranker_43 1/10 6892 days 0%
Tony 2/10 6892 days 0%
Nancy Bill 7/10 7014 days 1%
Andy 3/10 7031 days 0%
Wereld 9/10 7037 days 1%
Wereld 8/10 7037 days 1%
Annette 5/10 7044 days 1%
John 7/10 7044 days 1%
Hur 1/10 7049 days 0%
Christine 2/10 7053 days 0%
Mitch 9/10 7055 days 1%
M Bekker 3/10 7056 days 0%
granger 8/10 7059 days 1%
Wendy 7/10 7060 days 1%
Sandra 8/10 7060 days 1%
Kristen 1/10 7060 days 0%
Fraser 8/10 7064 days 1%
Peter&Amy 7/10 7066 days 1%
Arian 9/10 7066 days 1%
Gordon 5/10 7067 days 1%
Catherine 8/10 7067 days 1%
Pope 7/10 7067 days 1%
Beate 7/10 7068 days 1%
Messing 4/10 7068 days 1%
Marriott 10/10 7068 days 1%
Volker 4/10 7068 days 1%
Rolf 6/10 7068 days 1%
Nicole 5/10 7068 days 1%
Geert 7/10 7070 days 1%
Ian 7/10 7072 days 1%
Brian 9/10 7072 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.29% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 119 days. The Maui Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 121 days. Adjustments are according to the following table.

Days Adjustment
118 -1.26%
119 -1.27%
120 -1.28%
121 -1.29%
122 -1.31%
123 -1.32%
124 -1.33%

Balancing Adjustment

11.55% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

76%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.