Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

480 Valid Reviews

The Maui Motorhomes experience has a total of 488 reviews. There are 480 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 480 valid reviews:

Rating Count Percentage
10/10 50
10%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 29
6%

71.40% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.40% and is based on 480 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 480 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

67.69%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Twins 1/10 220 days 43%
LILO PACHON 1/10 282 days 43%
Edwin 10/10 404 days 100%
Lidia 1/10 677 days 33%
bawe 1/10 922 days 23%
Francis 6/10 1074 days 35%
Chris Leigh 7/10 1865 days 5%
PHILIP SMITH 2/10 2382 days 2%
Luis Frutuoso 9/10 2382 days 4%
James Layton 5/10 2382 days 3%
Annie Hogan 1/10 2383 days 2%
David Hughes 8/10 2411 days 4%
Martin Gregory 8/10 2442 days 4%
Menna Hulme 10/10 2442 days 4%
Davinia Hart 1/10 2503 days 2%
Gerhard 1/10 2504 days 2%
Paul Mullooly 7/10 2534 days 4%
sekul 1/10 2535 days 1%
William Robinson 10/10 2564 days 4%
Yujing Mark Jiang 10/10 2626 days 4%
Jason Dart 10/10 2626 days 4%
Julian Armitage 8/10 2656 days 4%
Richard Albright 10/10 2656 days 4%
Niclas Rudslatt 8/10 2717 days 3%
Glenda Patchett 10/10 2717 days 3%
JM 1/10 2718 days 1%
Ruth Hao 10/10 2748 days 3%
Kennert Karlsson 9/10 2748 days 3%
Ian Adair 8/10 2748 days 3%
Ronald 1/10 2749 days 1%
Wes 1/10 2749 days 1%
Juliana Mizumoto Akaishi 9/10 2776 days 3%
Reinhard Jahn 7/10 2776 days 3%
Gaudenz Schnell 10/10 2776 days 3%
Ronald 1/10 2777 days 1%
Ruth Tallis 4/10 2777 days 2%
Nick Harris 9/10 2807 days 3%
Darryl Ross 6/10 2807 days 3%
Cynthia Goodchild 10/10 2807 days 3%
jan elburg 10/10 2807 days 3%
Debra Alcock 9/10 2807 days 3%
Nina 7/10 2808 days 3%
Robert Burrichter 9/10 2838 days 3%
Tim Carter 3/10 2838 days 2%
Jan Helps 9/10 2838 days 3%
Jessica Millar 9/10 2868 days 3%
Annie Fan 5/10 2868 days 2%
bill woodruff 8/10 2899 days 3%
Linda Deans 6/10 2900 days 3%
Sarah Davies 8/10 2900 days 3%
Felipe Penaloza 10/10 2929 days 3%
Sue Ternen 7/10 2929 days 3%
Corrine Gough 9/10 2929 days 3%
Paul McCarthy 8/10 2929 days 3%
angela pang 8/10 2960 days 3%
Jumat Omar 9/10 2991 days 3%
Vania Yesica 9/10 2991 days 3%
Johanna Lee 8/10 3021 days 3%
Luke Smith 9/10 3082 days 3%
Gabe J 3/10 3082 days 1%
Kerry Mouat 10/10 3082 days 3%
Josh 1/10 3083 days 1%
Schlag-Schöffel 1/10 3083 days 1%
Stefan Eberle 9/10 3113 days 3%
Jan Dr. de Graaf 2/10 3114 days 1%
Susan Street 2/10 3141 days 1%
Brandon Chik 7/10 3172 days 2%
Mary Palacios 3/10 3172 days 1%
Amjad Ali 10/10 3172 days 2%
Peter Seager 2/10 3173 days 1%
ann Day 5/10 3203 days 2%
MPB 1/10 3204 days 1%
Danny van Meel 9/10 3242 days 2%
Kelvin Carlson 9/10 3264 days 2%
Lesley Bonell 8/10 3294 days 2%
Yung Hsiang Yang 9/10 3325 days 2%
Grant Pura 8/10 3325 days 2%
GAIL MOORE 10/10 3325 days 2%
Marcio Costa 9/10 3356 days 2%
Jonathan Phua 8/10 3386 days 2%
Brett King 8/10 3417 days 2%
Pablo Pruneda 8/10 3417 days 2%
Matt French 10/10 3447 days 2%
Thilo herrmann 10/10 3460 days 2%
Sylvie Meganck 8/10 3468 days 2%
Alexander Emmerich 7/10 3478 days 2%
Philip Busd 6/10 3484 days 2%
Remy and Rebecca Mans 8/10 3485 days 2%
Fredrik Lundberg 6/10 3490 days 2%
Morten 9/10 3506 days 2%
Peter Armstrong 8/10 3506 days 2%
Beth Davies 1/10 3506 days 1%
Dorthe Soeholm 7/10 3509 days 2%
Fabian Probst 7/10 3512 days 2%
David Horley 9/10 3524 days 2%
Deborah Main 8/10 3525 days 2%
Bernd Giermann 7/10 3529 days 2%
Susan Dorey 9/10 3537 days 2%
Bram de Ruiter 8/10 3537 days 2%
Frank Bianco 7/10 3537 days 2%
Caroline Smith 10/10 3537 days 2%
Susanne Meinen 7/10 3537 days 2%
Laurentius Emmelmann 7/10 3537 days 2%
Yvonne Vale 1/10 3537 days 1%
Pui Ling Lee 9/10 3537 days 2%
Jonathan Verschuuren 8/10 3554 days 2%
Patricia 8/10 3565 days 2%
Alex 8/10 3565 days 2%
Malcolm Boekhoff 9/10 3568 days 2%
Virginie Turcotte 9/10 3568 days 2%
Patrick 8/10 3570 days 2%
Sabine 8/10 3570 days 2%
Louis Nilsson 6/10 3575 days 1%
Flo 8/10 3577 days 2%
Carlos Ligero 10/10 3598 days 2%
Maire O'Grady 8/10 3606 days 2%
Ken Evans 9/10 3614 days 2%
Will Pyle 9/10 3616 days 2%
shida sahlan 8/10 3659 days 1%
David Johnston 4/10 3659 days 1%
Chelzea Warwick 9/10 3690 days 1%
Jos W 7/10 3721 days 1%
shelley smith 9/10 3721 days 1%
Beatrice and Cyrill 7/10 3773 days 1%
Carl_Larsen 10/10 3782 days 1%
Karen Jones 6/10 3812 days 1%
Rob Barker 9/10 3812 days 1%
Wilfried Heer 1/10 3843 days 0%
Flo Egger 4/10 3855 days 1%
Steve J 8/10 3871 days 1%
anibal micillo 8/10 3872 days 1%
Pernille and Flemming 8/10 3891 days 1%
Green Celery 1/10 3903 days 0%
Olaf Gaeth 4/10 3904 days 1%
Peter Marshall 9/10 3934 days 1%
Peter Williams 7/10 3950 days 1%
Jacqui Robinson 10/10 3995 days 1%
Asrul Alias 9/10 3995 days 1%
Barry Arnold 1/10 4237 days 0%
Laura Metz 6/10 4588 days 1%
Hubertus Thost 6/10 4588 days 1%
Libby 8/10 4596 days 1%
Andreas Zapke 7/10 4631 days 1%
Simone Pickert 8/10 4632 days 1%
VSQ 10/10 4633 days 1%
Renan Sasaki 10/10 4726 days 1%
Laurel Smith 1/10 4726 days 0%
Glen Cooper 2/10 4756 days 0%
Ron Stenhouse 4/10 4909 days 1%
Elizabeth Stenhouse 4/10 4909 days 1%
Steen Rausmussen 9/10 4938 days 1%
Michael Nolan 5/10 4940 days 1%
Frederick Dean 8/10 4940 days 1%
Helen Dean 5/10 4940 days 1%
Dave Mertzig 8/10 4940 days 1%
Michael Walker 10/10 4942 days 1%
Lorraine Walker 9/10 4942 days 1%
Engelstatter 7/10 4943 days 1%
Joey Mertzig 7/10 4957 days 1%
Davebr8e 1/10 4999 days 0%
Nadine 7/10 5012 days 1%
Wertra 7/10 5013 days 1%
Steve Douthwaite 8/10 5019 days 1%
John 8/10 5023 days 1%
Edith and Robert Newton 8/10 5030 days 1%
Reinhard Stahl 8/10 5035 days 1%
Reinhard Stahl 8/10 5035 days 1%
Peter Harden 7/10 5035 days 1%
Henzen 7/10 5039 days 1%
Verest 5/10 5046 days 1%
maureenb 9/10 5274 days 1%
Jonathan Tuthill 10/10 5290 days 1%
Birds Tubbs 7/10 5290 days 1%
Peter Kent 9/10 5292 days 1%
Sally Gordie 8/10 5292 days 1%
Ian Douglas 7/10 5292 days 1%
James Huntzinger 8/10 5296 days 1%
Rien 8/10 5297 days 1%
Carole Carter 8/10 5297 days 1%
Helmut Schmid 10/10 5299 days 1%
Peter Hart 9/10 5302 days 1%
kikiflower 8/10 5305 days 1%
Fritschi 9/10 5307 days 1%
Lucy Duffy 7/10 5308 days 1%
Vlutters 8/10 5310 days 1%
Robert 8/10 5311 days 1%
Marilyn Melhuish 7/10 5314 days 1%
Graham Platt 9/10 5314 days 1%
Richard Harvey 7/10 5314 days 1%
Howell Davies 9/10 5314 days 1%
Richard & Jane 10/10 5314 days 1%
Mike & Jennie 9/10 5316 days 1%
Peter Field 9/10 5316 days 1%
Nico Schoots 8/10 5316 days 1%
Lyn Deavin 7/10 5317 days 1%
Ed & Katie Riches 6/10 5317 days 1%
R E Webb 5/10 5317 days 1%
Gerhard Schoenmeubeck 7/10 5317 days 1%
Rebecca Doehl 8/10 5318 days 1%
Paul & Sharon Sneller 9/10 5318 days 1%
Gillian MacLaren 7/10 5319 days 1%
Hans Oudenbroek 8/10 5319 days 1%
Re Wardlaw 7/10 5322 days 1%
Slangen 8/10 5327 days 1%
Heike 6/10 5329 days 1%
David Blundell 9/10 5329 days 1%
Des & Ann Bidwell 8/10 5329 days 1%
Corv V D Hof 8/10 5331 days 1%
Tom Connis 9/10 5333 days 1%
Janet 8/10 5334 days 1%
Barry Baily 6/10 5334 days 1%
Henriette Haugan 8/10 5347 days 1%
J Knol 6/10 5360 days 1%
arnie 6/10 5365 days 1%
Barsch, Arwed & Gertrud 10/10 5365 days 1%
Jo Delbrugge 8/10 5400 days 1%
Marc & Pauline 8/10 5402 days 1%
Paul 8/10 5403 days 1%
Ross Cooke 7/10 5403 days 1%
Gerard Crothers 7/10 5403 days 1%
Willem & Lilian 8/10 5405 days 1%
Ruth & Derrick 8/10 5409 days 1%
David & Audrey 7/10 5411 days 1%
Sarah Graham 10/10 5412 days 1%
Melanie Wood 8/10 5412 days 1%
R & M Willows 9/10 5413 days 1%
Peter Spooner 8/10 5413 days 1%
Warwick Ravell 9/10 5413 days 1%
Martin Potter 8/10 5638 days 1%
GenH 8/10 5640 days 1%
Aleksandra Gajacki 8/10 5641 days 1%
David Brown 10/10 5644 days 1%
Graham Greentree 4/10 5648 days 1%
Nick van de Belt 8/10 5648 days 1%
Iain Campbell 7/10 5649 days 1%
Eric & Liz McKean 8/10 5653 days 1%
Stefanie 9/10 5654 days 1%
Florian Miller 7/10 5654 days 1%
Phil Smith 9/10 5655 days 1%
Ian and Ailsa 6/10 5658 days 1%
Jansen 8/10 5658 days 1%
Siegfried Tuiel 9/10 5660 days 1%
bryfrance 10/10 5661 days 1%
Nick Tinnemeier 7/10 5661 days 1%
Ian & Phyllis 8/10 5663 days 1%
Tricia Goggin 9/10 5663 days 1%
Jim & Suzy Ducker 9/10 5664 days 1%
Nicola Shaw 10/10 5664 days 1%
Diane Johnston 9/10 5664 days 1%
Svea Sauter 8/10 5664 days 1%
Barry Barnes 8/10 5665 days 1%
Sandra Schulz 9/10 5665 days 1%
Kai Eppink 8/10 5669 days 1%
K Wallis 8/10 5670 days 1%
Gord Carnochan 8/10 5672 days 1%
John Gray 8/10 5672 days 1%
Waitson 8/10 5672 days 1%
Gillian Powell 8/10 5672 days 1%
Erin Dumbauld 8/10 5672 days 1%
Ross Salisbury 9/10 5673 days 1%
Kasten 4/10 5673 days 1%
David Emerick 9/10 5674 days 1%
Steve Pearce 7/10 5675 days 1%
Naomi Kosteaman 10/10 5675 days 1%
Ronald Lippett 4/10 5676 days 1%
Hartmut Tonner 6/10 5677 days 1%
Galamez 8/10 5678 days 1%
Jan Vlasblom 7/10 5679 days 1%
Bert Opdam 8/10 5681 days 1%
Leslie 7/10 5683 days 1%
John Brand 5/10 5685 days 1%
J Wells 2/10 5686 days 0%
Claire Hoyland 7/10 5686 days 1%
Darren Bruestle 7/10 5686 days 1%
Steve and Kay Unguran 9/10 5687 days 1%
Jane & Regis 7/10 5687 days 1%
Trevor Gibbins 8/10 5687 days 1%
Graham 7/10 5687 days 1%
Eva Stauderova 9/10 5690 days 1%
Horton Fawkes 8/10 5690 days 1%
Simon Vallis 9/10 5690 days 1%
Chris 8/10 5691 days 1%
Stevenson 8/10 5692 days 1%
Dave and Lin Mungham 5/10 5692 days 1%
Rossiter 8/10 5692 days 1%
Webster 5/10 5692 days 1%
Petersen 10/10 5692 days 1%
David Glover 10/10 5693 days 1%
Derek Woodward 8/10 5693 days 1%
Gerry Nichols 8/10 5694 days 1%
Mr & Mrs Winter 8/10 5694 days 1%
Jane Hancock 9/10 5694 days 1%
Iain Sutherland 10/10 5694 days 1%
T Chapman 9/10 5694 days 1%
Hee Min Kang 7/10 5696 days 1%
Sarah Ewing 9/10 5696 days 1%
Daniel Dubach 10/10 5699 days 1%
bates 5/10 5699 days 1%
Euros 4/10 5761 days 1%
Gunther 9/10 5949 days 1%
Haley & Jason 8/10 5968 days 1%
Chris & Rob 8/10 5968 days 1%
Kurt 8/10 5969 days 1%
Canuk 2/10 5975 days 0%
paulag 8/10 5975 days 1%
wilsoneng 10/10 6005 days 1%
June 6/10 6005 days 1%
Hans and Astrid 8/10 6013 days 1%
Bergemann 3/10 6022 days 0%
Brett & Tanille 10/10 6024 days 1%
Margo Alaska 8/10 6027 days 1%
Rob & Anne 7/10 6029 days 1%
Margaret O'Sullivan 9/10 6031 days 1%
Colin Daniels 7/10 6038 days 1%
Tony Killingray 7/10 6039 days 1%
Chris el capitan 7/10 6041 days 1%
Giaque 8/10 6042 days 1%
Willi Heinen 7/10 6044 days 1%
Peter Koeck 4/10 6045 days 1%
Sue Bennett 6/10 6046 days 1%
Christen Hans 6/10 6050 days 1%
margaret Klawitter 3/10 6057 days 0%
Tanja Titze 8/10 6057 days 1%
Silvia Kern 8/10 6058 days 1%
Bryan Keddie 7/10 6060 days 1%
Erik Hummelmose 4/10 6060 days 1%
Susan Hitchins 9/10 6060 days 1%
Thomas Stopp 7/10 6060 days 1%
John Winter 8/10 6061 days 1%
John Rylance 9/10 6063 days 1%
Diane Chapple 8/10 6063 days 1%
Supa Simpson 8/10 6069 days 1%
Allan Bond 9/10 6070 days 1%
Iris W 9/10 6070 days 1%
Ian Walks 9/10 6070 days 1%
E.M. Prideaux 7/10 6078 days 1%
jan and john 7/10 6080 days 1%
Beute Hjel 7/10 6080 days 1%
Heino keyssler 7/10 6084 days 1%
Richard Benson 2/10 6095 days 0%
adamek 7/10 6110 days 1%
parker1 8/10 6110 days 1%
warrenp 7/10 6111 days 1%
varenaee 8/10 6111 days 1%
pedawrds 6/10 6115 days 1%
vivw 9/10 6118 days 1%
djrogers 9/10 6119 days 1%
aniekenm 8/10 6120 days 1%
Anne Ford 7/10 6128 days 1%
Poole 10/10 6128 days 1%
Sandra M 8/10 6128 days 1%
Marshall 7/10 6128 days 1%
Melanie Bielefeld 8/10 6128 days 1%
dirkdev 6/10 6130 days 1%
Wolfgang 7/10 6130 days 1%
hughys 7/10 6133 days 1%
Kimberly Skyes 8/10 6133 days 1%
Steven Walsh 5/10 6134 days 1%
David D S 10/10 6134 days 1%
Helen Pet 8/10 6134 days 1%
Philip Ryott 5/10 6136 days 1%
Sena 8/10 6136 days 1%
Vanessa 8/10 6137 days 1%
Evan 8/10 6187 days 1%
nzseeman 7/10 6187 days 1%
bondd 8/10 6235 days 1%
ulrichk 10/10 6243 days 1%
johannac 8/10 6245 days 1%
JoF 5/10 6358 days 1%
HerbertH 8/10 6362 days 1%
KatrinK 10/10 6363 days 1%
Wight 9/10 6368 days 1%
brendar 6/10 6370 days 1%
arthurwa 10/10 6370 days 1%
Richard 1/10 6374 days 0%
PaulC 7/10 6376 days 1%
PamCecil 1/10 6377 days 0%
Mike 6/10 6379 days 1%
JanetM 9/10 6382 days 1%
DaveV 8/10 6386 days 1%
GeraldMcNamora 6/10 6386 days 1%
Mick 3/10 6386 days 0%
Nick 8/10 6386 days 1%
JohnN 5/10 6387 days 1%
BevanLisa 8/10 6387 days 1%
winter_uk 8/10 6387 days 1%
LesleyR 6/10 6388 days 1%
Max 7/10 6389 days 1%
Torsten 3/10 6389 days 0%
Suzie Lechner 9/10 6390 days 1%
Andy Baker 9/10 6390 days 1%
Gill 9/10 6393 days 1%
Michael 5/10 6394 days 1%
A 6/10 6394 days 1%
Chris 7/10 6394 days 1%
Jan 8/10 6400 days 1%
PeteW1 6/10 6404 days 1%
ChrisWeb 6/10 6404 days 1%
JensM 8/10 6405 days 1%
MargaretH 7/10 6405 days 1%
RichardE 7/10 6405 days 1%
AndrewF78 10/10 6406 days 1%
John 7/10 6406 days 1%
Christian 8/10 6406 days 1%
Franz 6/10 6406 days 1%
Brian 7/10 6410 days 1%
Glen 9/10 6411 days 1%
Van Heusden 8/10 6420 days 1%
Alfred 6/10 6420 days 1%
WendyS 7/10 6423 days 1%
AlastairP 8/10 6427 days 1%
Jhooper1 9/10 6428 days 1%
CSander 7/10 6428 days 1%
Phil&Joe 10/10 6434 days 1%
Rory 8/10 6438 days 1%
Michael 8/10 6439 days 1%
helen 10/10 6482 days 1%
Trine 8/10 6488 days 1%
Patricia 7/10 6491 days 1%
Jacinta 8/10 6500 days 1%
Louise 8/10 6534 days 1%
Paul 5/10 6537 days 1%
P&L Mooney 2/10 6544 days 0%
Paul 2/10 6547 days 0%
Gray 8/10 6605 days 1%
Mike Knight 10/10 6609 days 1%
Sue Stewart 9/10 6620 days 1%
Lucchi 7/10 6622 days 1%
Amy Clark 6/10 6741 days 1%
Craig 7/10 6746 days 1%
Laura and Dominic 7/10 6749 days 1%
Mike and Judy 8/10 6750 days 1%
Susan 8/10 6750 days 1%
AlanN316 8/10 6751 days 1%
Stewart 7/10 6753 days 1%
Olaf Penn 9/10 6761 days 1%
Sanne 6/10 6763 days 1%
Mike and Joyce Timms 9/10 6763 days 1%
Tessa McCormick 7/10 6767 days 1%
David Buckley 7/10 6770 days 1%
John Woodrow 1/10 6771 days 0%
Ernst Seter 9/10 6771 days 1%
Paula Curtis 5/10 6774 days 1%
Sue Randall 8/10 6774 days 1%
Sabine Feiner 5/10 6775 days 1%
Roger & Margaret 6/10 6784 days 1%
Bill Lambert 9/10 6786 days 1%
Lisa 10/10 6812 days 1%
Philipa 1/10 6818 days 0%
ranker_43 1/10 6972 days 0%
Tony 2/10 6972 days 0%
Nancy Bill 7/10 7094 days 1%
Andy 3/10 7111 days 0%
Wereld 9/10 7117 days 1%
Wereld 8/10 7117 days 1%
Annette 5/10 7124 days 1%
John 7/10 7124 days 1%
Hur 1/10 7129 days 0%
Christine 2/10 7133 days 0%
Mitch 9/10 7135 days 1%
M Bekker 3/10 7136 days 0%
granger 8/10 7139 days 1%
Wendy 7/10 7140 days 1%
Sandra 8/10 7140 days 1%
Kristen 1/10 7140 days 0%
Fraser 8/10 7144 days 1%
Peter&Amy 7/10 7146 days 1%
Arian 9/10 7146 days 1%
Gordon 5/10 7147 days 1%
Catherine 8/10 7147 days 1%
Pope 7/10 7147 days 1%
Beate 7/10 7148 days 1%
Messing 4/10 7148 days 1%
Marriott 10/10 7148 days 1%
Volker 4/10 7148 days 1%
Rolf 6/10 7148 days 1%
Nicole 5/10 7148 days 1%
Geert 7/10 7150 days 1%
Ian 7/10 7152 days 1%
Brian 9/10 7152 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.78% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 85 days. The Maui Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.74%
198 -2.76%
199 -2.77%
200 -2.78%
201 -2.80%
202 -2.81%
203 -2.83%

Balancing Adjustment

12.51% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

75%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.