Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

480 Valid Reviews

The Maui Motorhomes experience has a total of 488 reviews. There are 480 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 480 valid reviews:

Rating Count Percentage
10/10 50
10%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 29
6%

71.40% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.40% and is based on 480 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 480 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

67.76%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Twins 1/10 240 days 44%
LILO PACHON 1/10 302 days 43%
Edwin 10/10 424 days 100%
Lidia 1/10 697 days 33%
bawe 1/10 942 days 22%
Francis 6/10 1094 days 34%
Chris Leigh 7/10 1885 days 5%
PHILIP SMITH 2/10 2402 days 2%
Luis Frutuoso 9/10 2402 days 4%
James Layton 5/10 2402 days 3%
Annie Hogan 1/10 2403 days 2%
David Hughes 8/10 2431 days 4%
Martin Gregory 8/10 2462 days 4%
Menna Hulme 10/10 2462 days 4%
Davinia Hart 1/10 2523 days 2%
Gerhard 1/10 2524 days 2%
Paul Mullooly 7/10 2554 days 4%
sekul 1/10 2555 days 2%
William Robinson 10/10 2584 days 4%
Yujing Mark Jiang 10/10 2646 days 4%
Jason Dart 10/10 2646 days 4%
Julian Armitage 8/10 2676 days 4%
Richard Albright 10/10 2676 days 4%
Niclas Rudslatt 8/10 2737 days 3%
Glenda Patchett 10/10 2737 days 3%
JM 1/10 2738 days 1%
Ruth Hao 10/10 2768 days 3%
Kennert Karlsson 9/10 2768 days 3%
Ian Adair 8/10 2768 days 3%
Ronald 1/10 2769 days 1%
Wes 1/10 2769 days 1%
Juliana Mizumoto Akaishi 9/10 2796 days 3%
Reinhard Jahn 7/10 2796 days 3%
Gaudenz Schnell 10/10 2796 days 3%
Ronald 1/10 2797 days 1%
Ruth Tallis 4/10 2797 days 2%
Nick Harris 9/10 2827 days 3%
Darryl Ross 6/10 2827 days 3%
Cynthia Goodchild 10/10 2827 days 3%
jan elburg 10/10 2827 days 3%
Debra Alcock 9/10 2827 days 3%
Nina 7/10 2828 days 3%
Robert Burrichter 9/10 2858 days 3%
Tim Carter 3/10 2858 days 2%
Jan Helps 9/10 2858 days 3%
Jessica Millar 9/10 2888 days 3%
Annie Fan 5/10 2888 days 2%
bill woodruff 8/10 2919 days 3%
Linda Deans 6/10 2920 days 3%
Sarah Davies 8/10 2920 days 3%
Felipe Penaloza 10/10 2949 days 3%
Sue Ternen 7/10 2949 days 3%
Corrine Gough 9/10 2949 days 3%
Paul McCarthy 8/10 2949 days 3%
angela pang 8/10 2980 days 3%
Jumat Omar 9/10 3011 days 3%
Vania Yesica 9/10 3011 days 3%
Johanna Lee 8/10 3041 days 3%
Luke Smith 9/10 3102 days 3%
Gabe J 3/10 3102 days 1%
Kerry Mouat 10/10 3102 days 3%
Josh 1/10 3103 days 1%
Schlag-Schöffel 1/10 3103 days 1%
Stefan Eberle 9/10 3133 days 3%
Jan Dr. de Graaf 2/10 3134 days 1%
Susan Street 2/10 3161 days 1%
Brandon Chik 7/10 3192 days 2%
Mary Palacios 3/10 3192 days 1%
Amjad Ali 10/10 3192 days 2%
Peter Seager 2/10 3193 days 1%
ann Day 5/10 3223 days 2%
MPB 1/10 3224 days 1%
Danny van Meel 9/10 3262 days 2%
Kelvin Carlson 9/10 3284 days 2%
Lesley Bonell 8/10 3314 days 2%
Yung Hsiang Yang 9/10 3345 days 2%
Grant Pura 8/10 3345 days 2%
GAIL MOORE 10/10 3345 days 2%
Marcio Costa 9/10 3376 days 2%
Jonathan Phua 8/10 3406 days 2%
Brett King 8/10 3437 days 2%
Pablo Pruneda 8/10 3437 days 2%
Matt French 10/10 3467 days 2%
Thilo herrmann 10/10 3480 days 2%
Sylvie Meganck 8/10 3488 days 2%
Alexander Emmerich 7/10 3498 days 2%
Philip Busd 6/10 3504 days 2%
Remy and Rebecca Mans 8/10 3505 days 2%
Fredrik Lundberg 6/10 3510 days 2%
Morten 9/10 3526 days 2%
Peter Armstrong 8/10 3526 days 2%
Beth Davies 1/10 3526 days 1%
Dorthe Soeholm 7/10 3529 days 2%
Fabian Probst 7/10 3532 days 2%
David Horley 9/10 3544 days 2%
Deborah Main 8/10 3545 days 2%
Bernd Giermann 7/10 3549 days 2%
Susan Dorey 9/10 3557 days 2%
Bram de Ruiter 8/10 3557 days 2%
Frank Bianco 7/10 3557 days 2%
Caroline Smith 10/10 3557 days 2%
Susanne Meinen 7/10 3557 days 2%
Laurentius Emmelmann 7/10 3557 days 2%
Yvonne Vale 1/10 3557 days 1%
Pui Ling Lee 9/10 3557 days 2%
Jonathan Verschuuren 8/10 3574 days 2%
Patricia 8/10 3585 days 2%
Alex 8/10 3585 days 2%
Malcolm Boekhoff 9/10 3588 days 2%
Virginie Turcotte 9/10 3588 days 2%
Patrick 8/10 3590 days 2%
Sabine 8/10 3590 days 2%
Louis Nilsson 6/10 3595 days 1%
Flo 8/10 3597 days 2%
Carlos Ligero 10/10 3618 days 2%
Maire O'Grady 8/10 3626 days 2%
Ken Evans 9/10 3634 days 2%
Will Pyle 9/10 3636 days 1%
shida sahlan 8/10 3679 days 1%
David Johnston 4/10 3679 days 1%
Chelzea Warwick 9/10 3710 days 1%
Jos W 7/10 3741 days 1%
shelley smith 9/10 3741 days 1%
Beatrice and Cyrill 7/10 3793 days 1%
Carl_Larsen 10/10 3802 days 1%
Karen Jones 6/10 3832 days 1%
Rob Barker 9/10 3832 days 1%
Wilfried Heer 1/10 3863 days 0%
Flo Egger 4/10 3875 days 1%
Steve J 8/10 3891 days 1%
anibal micillo 8/10 3892 days 1%
Pernille and Flemming 8/10 3911 days 1%
Green Celery 1/10 3923 days 0%
Olaf Gaeth 4/10 3924 days 1%
Peter Marshall 9/10 3954 days 1%
Peter Williams 7/10 3970 days 1%
Jacqui Robinson 10/10 4015 days 1%
Asrul Alias 9/10 4015 days 1%
Barry Arnold 1/10 4257 days 0%
Laura Metz 6/10 4608 days 1%
Hubertus Thost 6/10 4608 days 1%
Libby 8/10 4616 days 1%
Andreas Zapke 7/10 4651 days 1%
Simone Pickert 8/10 4652 days 1%
VSQ 10/10 4653 days 1%
Renan Sasaki 10/10 4746 days 1%
Laurel Smith 1/10 4746 days 0%
Glen Cooper 2/10 4776 days 0%
Ron Stenhouse 4/10 4929 days 1%
Elizabeth Stenhouse 4/10 4929 days 1%
Steen Rausmussen 9/10 4958 days 1%
Michael Nolan 5/10 4960 days 1%
Frederick Dean 8/10 4960 days 1%
Helen Dean 5/10 4960 days 1%
Dave Mertzig 8/10 4960 days 1%
Michael Walker 10/10 4962 days 1%
Lorraine Walker 9/10 4962 days 1%
Engelstatter 7/10 4963 days 1%
Joey Mertzig 7/10 4977 days 1%
Davebr8e 1/10 5019 days 0%
Nadine 7/10 5032 days 1%
Wertra 7/10 5033 days 1%
Steve Douthwaite 8/10 5039 days 1%
John 8/10 5043 days 1%
Edith and Robert Newton 8/10 5050 days 1%
Reinhard Stahl 8/10 5055 days 1%
Reinhard Stahl 8/10 5055 days 1%
Peter Harden 7/10 5055 days 1%
Henzen 7/10 5059 days 1%
Verest 5/10 5066 days 1%
maureenb 9/10 5294 days 1%
Jonathan Tuthill 10/10 5310 days 1%
Birds Tubbs 7/10 5310 days 1%
Peter Kent 9/10 5312 days 1%
Sally Gordie 8/10 5312 days 1%
Ian Douglas 7/10 5312 days 1%
James Huntzinger 8/10 5316 days 1%
Rien 8/10 5317 days 1%
Carole Carter 8/10 5317 days 1%
Helmut Schmid 10/10 5319 days 1%
Peter Hart 9/10 5322 days 1%
kikiflower 8/10 5325 days 1%
Fritschi 9/10 5327 days 1%
Lucy Duffy 7/10 5328 days 1%
Vlutters 8/10 5330 days 1%
Robert 8/10 5331 days 1%
Marilyn Melhuish 7/10 5334 days 1%
Graham Platt 9/10 5334 days 1%
Richard Harvey 7/10 5334 days 1%
Howell Davies 9/10 5334 days 1%
Richard & Jane 10/10 5334 days 1%
Mike & Jennie 9/10 5336 days 1%
Peter Field 9/10 5336 days 1%
Nico Schoots 8/10 5336 days 1%
Lyn Deavin 7/10 5337 days 1%
Ed & Katie Riches 6/10 5337 days 1%
R E Webb 5/10 5337 days 1%
Gerhard Schoenmeubeck 7/10 5337 days 1%
Rebecca Doehl 8/10 5338 days 1%
Paul & Sharon Sneller 9/10 5338 days 1%
Gillian MacLaren 7/10 5339 days 1%
Hans Oudenbroek 8/10 5339 days 1%
Re Wardlaw 7/10 5342 days 1%
Slangen 8/10 5347 days 1%
Heike 6/10 5349 days 1%
David Blundell 9/10 5349 days 1%
Des & Ann Bidwell 8/10 5349 days 1%
Corv V D Hof 8/10 5351 days 1%
Tom Connis 9/10 5353 days 1%
Janet 8/10 5354 days 1%
Barry Baily 6/10 5354 days 1%
Henriette Haugan 8/10 5367 days 1%
J Knol 6/10 5380 days 1%
arnie 6/10 5385 days 1%
Barsch, Arwed & Gertrud 10/10 5385 days 1%
Jo Delbrugge 8/10 5420 days 1%
Marc & Pauline 8/10 5422 days 1%
Paul 8/10 5423 days 1%
Ross Cooke 7/10 5423 days 1%
Gerard Crothers 7/10 5423 days 1%
Willem & Lilian 8/10 5425 days 1%
Ruth & Derrick 8/10 5429 days 1%
David & Audrey 7/10 5431 days 1%
Sarah Graham 10/10 5432 days 1%
Melanie Wood 8/10 5432 days 1%
R & M Willows 9/10 5433 days 1%
Peter Spooner 8/10 5433 days 1%
Warwick Ravell 9/10 5433 days 1%
Martin Potter 8/10 5658 days 1%
GenH 8/10 5660 days 1%
Aleksandra Gajacki 8/10 5661 days 1%
David Brown 10/10 5664 days 1%
Graham Greentree 4/10 5668 days 1%
Nick van de Belt 8/10 5668 days 1%
Iain Campbell 7/10 5669 days 1%
Eric & Liz McKean 8/10 5673 days 1%
Stefanie 9/10 5674 days 1%
Florian Miller 7/10 5674 days 1%
Phil Smith 9/10 5675 days 1%
Ian and Ailsa 6/10 5678 days 1%
Jansen 8/10 5678 days 1%
Siegfried Tuiel 9/10 5680 days 1%
bryfrance 10/10 5681 days 1%
Nick Tinnemeier 7/10 5681 days 1%
Ian & Phyllis 8/10 5683 days 1%
Tricia Goggin 9/10 5683 days 1%
Jim & Suzy Ducker 9/10 5684 days 1%
Nicola Shaw 10/10 5684 days 1%
Diane Johnston 9/10 5684 days 1%
Svea Sauter 8/10 5684 days 1%
Barry Barnes 8/10 5685 days 1%
Sandra Schulz 9/10 5685 days 1%
Kai Eppink 8/10 5689 days 1%
K Wallis 8/10 5690 days 1%
Gord Carnochan 8/10 5692 days 1%
John Gray 8/10 5692 days 1%
Waitson 8/10 5692 days 1%
Gillian Powell 8/10 5692 days 1%
Erin Dumbauld 8/10 5692 days 1%
Ross Salisbury 9/10 5693 days 1%
Kasten 4/10 5693 days 1%
David Emerick 9/10 5694 days 1%
Steve Pearce 7/10 5695 days 1%
Naomi Kosteaman 10/10 5695 days 1%
Ronald Lippett 4/10 5696 days 1%
Hartmut Tonner 6/10 5697 days 1%
Galamez 8/10 5698 days 1%
Jan Vlasblom 7/10 5699 days 1%
Bert Opdam 8/10 5701 days 1%
Leslie 7/10 5703 days 1%
John Brand 5/10 5705 days 1%
J Wells 2/10 5706 days 0%
Claire Hoyland 7/10 5706 days 1%
Darren Bruestle 7/10 5706 days 1%
Steve and Kay Unguran 9/10 5707 days 1%
Jane & Regis 7/10 5707 days 1%
Trevor Gibbins 8/10 5707 days 1%
Graham 7/10 5707 days 1%
Eva Stauderova 9/10 5710 days 1%
Horton Fawkes 8/10 5710 days 1%
Simon Vallis 9/10 5710 days 1%
Chris 8/10 5711 days 1%
Stevenson 8/10 5712 days 1%
Dave and Lin Mungham 5/10 5712 days 1%
Rossiter 8/10 5712 days 1%
Webster 5/10 5712 days 1%
Petersen 10/10 5712 days 1%
David Glover 10/10 5713 days 1%
Derek Woodward 8/10 5713 days 1%
Gerry Nichols 8/10 5714 days 1%
Mr & Mrs Winter 8/10 5714 days 1%
Jane Hancock 9/10 5714 days 1%
Iain Sutherland 10/10 5714 days 1%
T Chapman 9/10 5714 days 1%
Hee Min Kang 7/10 5716 days 1%
Sarah Ewing 9/10 5716 days 1%
Daniel Dubach 10/10 5719 days 1%
bates 5/10 5719 days 1%
Euros 4/10 5781 days 1%
Gunther 9/10 5969 days 1%
Haley & Jason 8/10 5988 days 1%
Chris & Rob 8/10 5988 days 1%
Kurt 8/10 5989 days 1%
Canuk 2/10 5995 days 0%
paulag 8/10 5995 days 1%
wilsoneng 10/10 6025 days 1%
June 6/10 6025 days 1%
Hans and Astrid 8/10 6033 days 1%
Bergemann 3/10 6042 days 0%
Brett & Tanille 10/10 6044 days 1%
Margo Alaska 8/10 6047 days 1%
Rob & Anne 7/10 6049 days 1%
Margaret O'Sullivan 9/10 6051 days 1%
Colin Daniels 7/10 6058 days 1%
Tony Killingray 7/10 6059 days 1%
Chris el capitan 7/10 6061 days 1%
Giaque 8/10 6062 days 1%
Willi Heinen 7/10 6064 days 1%
Peter Koeck 4/10 6065 days 1%
Sue Bennett 6/10 6066 days 1%
Christen Hans 6/10 6070 days 1%
margaret Klawitter 3/10 6077 days 0%
Tanja Titze 8/10 6077 days 1%
Silvia Kern 8/10 6078 days 1%
Bryan Keddie 7/10 6080 days 1%
Erik Hummelmose 4/10 6080 days 1%
Susan Hitchins 9/10 6080 days 1%
Thomas Stopp 7/10 6080 days 1%
John Winter 8/10 6081 days 1%
John Rylance 9/10 6083 days 1%
Diane Chapple 8/10 6083 days 1%
Supa Simpson 8/10 6089 days 1%
Allan Bond 9/10 6090 days 1%
Iris W 9/10 6090 days 1%
Ian Walks 9/10 6090 days 1%
E.M. Prideaux 7/10 6098 days 1%
jan and john 7/10 6100 days 1%
Beute Hjel 7/10 6100 days 1%
Heino keyssler 7/10 6104 days 1%
Richard Benson 2/10 6115 days 0%
adamek 7/10 6130 days 1%
parker1 8/10 6130 days 1%
warrenp 7/10 6131 days 1%
varenaee 8/10 6131 days 1%
pedawrds 6/10 6135 days 1%
vivw 9/10 6138 days 1%
djrogers 9/10 6139 days 1%
aniekenm 8/10 6140 days 1%
Anne Ford 7/10 6148 days 1%
Poole 10/10 6148 days 1%
Sandra M 8/10 6148 days 1%
Marshall 7/10 6148 days 1%
Melanie Bielefeld 8/10 6148 days 1%
dirkdev 6/10 6150 days 1%
Wolfgang 7/10 6150 days 1%
hughys 7/10 6153 days 1%
Kimberly Skyes 8/10 6153 days 1%
Steven Walsh 5/10 6154 days 1%
David D S 10/10 6154 days 1%
Helen Pet 8/10 6154 days 1%
Philip Ryott 5/10 6156 days 1%
Sena 8/10 6156 days 1%
Vanessa 8/10 6157 days 1%
Evan 8/10 6207 days 1%
nzseeman 7/10 6207 days 1%
bondd 8/10 6255 days 1%
ulrichk 10/10 6263 days 1%
johannac 8/10 6265 days 1%
JoF 5/10 6378 days 1%
HerbertH 8/10 6382 days 1%
KatrinK 10/10 6383 days 1%
Wight 9/10 6388 days 1%
brendar 6/10 6390 days 1%
arthurwa 10/10 6390 days 1%
Richard 1/10 6394 days 0%
PaulC 7/10 6396 days 1%
PamCecil 1/10 6397 days 0%
Mike 6/10 6399 days 1%
JanetM 9/10 6402 days 1%
DaveV 8/10 6406 days 1%
GeraldMcNamora 6/10 6406 days 1%
Mick 3/10 6406 days 0%
Nick 8/10 6406 days 1%
JohnN 5/10 6407 days 1%
BevanLisa 8/10 6407 days 1%
winter_uk 8/10 6407 days 1%
LesleyR 6/10 6408 days 1%
Max 7/10 6409 days 1%
Torsten 3/10 6409 days 0%
Suzie Lechner 9/10 6410 days 1%
Andy Baker 9/10 6410 days 1%
Gill 9/10 6413 days 1%
Michael 5/10 6414 days 1%
A 6/10 6414 days 1%
Chris 7/10 6414 days 1%
Jan 8/10 6420 days 1%
PeteW1 6/10 6424 days 1%
ChrisWeb 6/10 6424 days 1%
JensM 8/10 6425 days 1%
MargaretH 7/10 6425 days 1%
RichardE 7/10 6425 days 1%
AndrewF78 10/10 6426 days 1%
John 7/10 6426 days 1%
Christian 8/10 6426 days 1%
Franz 6/10 6426 days 1%
Brian 7/10 6430 days 1%
Glen 9/10 6431 days 1%
Van Heusden 8/10 6440 days 1%
Alfred 6/10 6440 days 1%
WendyS 7/10 6443 days 1%
AlastairP 8/10 6447 days 1%
Jhooper1 9/10 6448 days 1%
CSander 7/10 6448 days 1%
Phil&Joe 10/10 6454 days 1%
Rory 8/10 6458 days 1%
Michael 8/10 6459 days 1%
helen 10/10 6502 days 1%
Trine 8/10 6508 days 1%
Patricia 7/10 6511 days 1%
Jacinta 8/10 6520 days 1%
Louise 8/10 6554 days 1%
Paul 5/10 6557 days 1%
P&L Mooney 2/10 6564 days 0%
Paul 2/10 6567 days 0%
Gray 8/10 6625 days 1%
Mike Knight 10/10 6629 days 1%
Sue Stewart 9/10 6640 days 1%
Lucchi 7/10 6642 days 1%
Amy Clark 6/10 6761 days 1%
Craig 7/10 6766 days 1%
Laura and Dominic 7/10 6769 days 1%
Mike and Judy 8/10 6770 days 1%
Susan 8/10 6770 days 1%
AlanN316 8/10 6771 days 1%
Stewart 7/10 6773 days 1%
Olaf Penn 9/10 6781 days 1%
Sanne 6/10 6783 days 1%
Mike and Joyce Timms 9/10 6783 days 1%
Tessa McCormick 7/10 6787 days 1%
David Buckley 7/10 6790 days 1%
John Woodrow 1/10 6791 days 0%
Ernst Seter 9/10 6791 days 1%
Paula Curtis 5/10 6794 days 1%
Sue Randall 8/10 6794 days 1%
Sabine Feiner 5/10 6795 days 1%
Roger & Margaret 6/10 6804 days 1%
Bill Lambert 9/10 6806 days 1%
Lisa 10/10 6832 days 1%
Philipa 1/10 6838 days 0%
ranker_43 1/10 6992 days 0%
Tony 2/10 6992 days 0%
Nancy Bill 7/10 7114 days 1%
Andy 3/10 7131 days 0%
Wereld 9/10 7137 days 1%
Wereld 8/10 7137 days 1%
Annette 5/10 7144 days 1%
John 7/10 7144 days 1%
Hur 1/10 7149 days 0%
Christine 2/10 7153 days 0%
Mitch 9/10 7155 days 1%
M Bekker 3/10 7156 days 0%
granger 8/10 7159 days 1%
Wendy 7/10 7160 days 1%
Sandra 8/10 7160 days 1%
Kristen 1/10 7160 days 0%
Fraser 8/10 7164 days 1%
Peter&Amy 7/10 7166 days 1%
Arian 9/10 7166 days 1%
Gordon 5/10 7167 days 1%
Catherine 8/10 7167 days 1%
Pope 7/10 7167 days 1%
Beate 7/10 7168 days 1%
Messing 4/10 7168 days 1%
Marriott 10/10 7168 days 1%
Volker 4/10 7168 days 1%
Rolf 6/10 7168 days 1%
Nicole 5/10 7168 days 1%
Geert 7/10 7170 days 1%
Ian 7/10 7172 days 1%
Brian 9/10 7172 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.23% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 68 days. The Maui Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.18%
198 -3.20%
199 -3.21%
200 -3.23%
201 -3.25%
202 -3.26%
203 -3.28%
… …

Balancing Adjustment

12.80% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

75%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.