Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

480 Valid Reviews

The Maui Motorhomes experience has a total of 488 reviews. There are 480 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 480 valid reviews:

Rating Count Percentage
10/10 50
10%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 29
6%

71.40% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.40% and is based on 480 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 480 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

67.52%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Twins 1/10 159 days 43%
LILO PACHON 1/10 221 days 42%
Edwin 10/10 343 days 100%
Lidia 1/10 616 days 34%
bawe 1/10 861 days 25%
Francis 6/10 1013 days 39%
Chris Leigh 7/10 1804 days 5%
PHILIP SMITH 2/10 2322 days 2%
Luis Frutuoso 9/10 2322 days 4%
James Layton 5/10 2322 days 3%
Annie Hogan 1/10 2322 days 2%
David Hughes 8/10 2351 days 4%
Martin Gregory 8/10 2382 days 4%
Menna Hulme 10/10 2382 days 4%
Davinia Hart 1/10 2443 days 1%
Gerhard 1/10 2443 days 1%
Paul Mullooly 7/10 2474 days 4%
sekul 1/10 2474 days 1%
William Robinson 10/10 2504 days 4%
Yujing Mark Jiang 10/10 2566 days 4%
Jason Dart 10/10 2566 days 4%
Julian Armitage 8/10 2596 days 4%
Richard Albright 10/10 2596 days 4%
Niclas Rudslatt 8/10 2657 days 3%
Glenda Patchett 10/10 2657 days 3%
JM 1/10 2657 days 1%
Ruth Hao 10/10 2688 days 3%
Kennert Karlsson 9/10 2688 days 3%
Ian Adair 8/10 2688 days 3%
Ronald 1/10 2688 days 1%
Wes 1/10 2688 days 1%
Juliana Mizumoto Akaishi 9/10 2716 days 3%
Reinhard Jahn 7/10 2716 days 3%
Gaudenz Schnell 10/10 2716 days 3%
Ronald 1/10 2716 days 1%
Ruth Tallis 4/10 2716 days 2%
Nick Harris 9/10 2747 days 3%
Darryl Ross 6/10 2747 days 3%
Cynthia Goodchild 10/10 2747 days 3%
jan elburg 10/10 2747 days 3%
Debra Alcock 9/10 2747 days 3%
Nina 7/10 2747 days 3%
Robert Burrichter 9/10 2778 days 3%
Tim Carter 3/10 2778 days 2%
Jan Helps 9/10 2778 days 3%
Jessica Millar 9/10 2808 days 3%
Annie Fan 5/10 2808 days 2%
bill woodruff 8/10 2839 days 3%
Linda Deans 6/10 2839 days 3%
Sarah Davies 8/10 2839 days 3%
Felipe Penaloza 10/10 2869 days 3%
Sue Ternen 7/10 2869 days 3%
Corrine Gough 9/10 2869 days 3%
Paul McCarthy 8/10 2869 days 3%
angela pang 8/10 2900 days 3%
Jumat Omar 9/10 2931 days 3%
Vania Yesica 9/10 2931 days 3%
Johanna Lee 8/10 2961 days 3%
Luke Smith 9/10 3022 days 3%
Gabe J 3/10 3022 days 1%
Kerry Mouat 10/10 3022 days 3%
Josh 1/10 3022 days 1%
Schlag-Schöffel 1/10 3022 days 1%
Stefan Eberle 9/10 3053 days 3%
Jan Dr. de Graaf 2/10 3053 days 1%
Susan Street 2/10 3081 days 1%
Brandon Chik 7/10 3112 days 2%
Mary Palacios 3/10 3112 days 1%
Amjad Ali 10/10 3112 days 2%
Peter Seager 2/10 3112 days 1%
ann Day 5/10 3143 days 2%
MPB 1/10 3143 days 1%
Danny van Meel 9/10 3181 days 2%
Kelvin Carlson 9/10 3204 days 2%
Lesley Bonell 8/10 3234 days 2%
Yung Hsiang Yang 9/10 3265 days 2%
Grant Pura 8/10 3265 days 2%
GAIL MOORE 10/10 3265 days 2%
Marcio Costa 9/10 3296 days 2%
Jonathan Phua 8/10 3326 days 2%
Brett King 8/10 3357 days 2%
Pablo Pruneda 8/10 3357 days 2%
Matt French 10/10 3387 days 2%
Thilo herrmann 10/10 3399 days 2%
Sylvie Meganck 8/10 3407 days 2%
Alexander Emmerich 7/10 3418 days 2%
Philip Busd 6/10 3423 days 2%
Remy and Rebecca Mans 8/10 3424 days 2%
Fredrik Lundberg 6/10 3429 days 2%
Morten 9/10 3446 days 2%
Peter Armstrong 8/10 3446 days 2%
Beth Davies 1/10 3446 days 1%
Dorthe Soeholm 7/10 3448 days 2%
Fabian Probst 7/10 3451 days 2%
David Horley 9/10 3463 days 2%
Deborah Main 8/10 3464 days 2%
Bernd Giermann 7/10 3468 days 2%
Susan Dorey 9/10 3477 days 2%
Bram de Ruiter 8/10 3477 days 2%
Frank Bianco 7/10 3477 days 2%
Caroline Smith 10/10 3477 days 2%
Susanne Meinen 7/10 3477 days 2%
Laurentius Emmelmann 7/10 3477 days 2%
Yvonne Vale 1/10 3477 days 1%
Pui Ling Lee 9/10 3477 days 2%
Jonathan Verschuuren 8/10 3493 days 2%
Patricia 8/10 3504 days 2%
Alex 8/10 3504 days 2%
Malcolm Boekhoff 9/10 3508 days 2%
Virginie Turcotte 9/10 3508 days 2%
Patrick 8/10 3509 days 2%
Sabine 8/10 3509 days 2%
Louis Nilsson 6/10 3514 days 1%
Flo 8/10 3516 days 2%
Carlos Ligero 10/10 3538 days 2%
Maire O'Grady 8/10 3545 days 2%
Ken Evans 9/10 3553 days 2%
Will Pyle 9/10 3555 days 2%
shida sahlan 8/10 3599 days 1%
David Johnston 4/10 3599 days 1%
Chelzea Warwick 9/10 3630 days 1%
Jos W 7/10 3661 days 1%
shelley smith 9/10 3661 days 1%
Beatrice and Cyrill 7/10 3712 days 1%
Carl_Larsen 10/10 3722 days 1%
Karen Jones 6/10 3752 days 1%
Rob Barker 9/10 3752 days 1%
Wilfried Heer 1/10 3783 days 0%
Flo Egger 4/10 3794 days 1%
Steve J 8/10 3810 days 1%
anibal micillo 8/10 3812 days 1%
Pernille and Flemming 8/10 3830 days 1%
Green Celery 1/10 3843 days 0%
Olaf Gaeth 4/10 3843 days 1%
Peter Marshall 9/10 3874 days 1%
Peter Williams 7/10 3889 days 1%
Jacqui Robinson 10/10 3935 days 1%
Asrul Alias 9/10 3935 days 1%
Barry Arnold 1/10 4177 days 0%
Laura Metz 6/10 4527 days 1%
Hubertus Thost 6/10 4527 days 1%
Libby 8/10 4535 days 1%
Andreas Zapke 7/10 4570 days 1%
Simone Pickert 8/10 4571 days 1%
VSQ 10/10 4573 days 1%
Renan Sasaki 10/10 4665 days 1%
Laurel Smith 1/10 4665 days 0%
Glen Cooper 2/10 4695 days 0%
Ron Stenhouse 4/10 4848 days 1%
Elizabeth Stenhouse 4/10 4848 days 1%
Steen Rausmussen 9/10 4877 days 1%
Michael Nolan 5/10 4879 days 1%
Frederick Dean 8/10 4879 days 1%
Helen Dean 5/10 4879 days 1%
Dave Mertzig 8/10 4879 days 1%
Michael Walker 10/10 4881 days 1%
Lorraine Walker 9/10 4881 days 1%
Engelstatter 7/10 4882 days 1%
Joey Mertzig 7/10 4896 days 1%
Davebr8e 1/10 4938 days 0%
Nadine 7/10 4951 days 1%
Wertra 7/10 4952 days 1%
Steve Douthwaite 8/10 4958 days 1%
John 8/10 4962 days 1%
Edith and Robert Newton 8/10 4969 days 1%
Reinhard Stahl 8/10 4974 days 1%
Reinhard Stahl 8/10 4974 days 1%
Peter Harden 7/10 4974 days 1%
Henzen 7/10 4978 days 1%
Verest 5/10 4985 days 1%
maureenb 9/10 5213 days 1%
Jonathan Tuthill 10/10 5229 days 1%
Birds Tubbs 7/10 5229 days 1%
Peter Kent 9/10 5231 days 1%
Sally Gordie 8/10 5231 days 1%
Ian Douglas 7/10 5231 days 1%
James Huntzinger 8/10 5235 days 1%
Rien 8/10 5236 days 1%
Carole Carter 8/10 5236 days 1%
Helmut Schmid 10/10 5238 days 1%
Peter Hart 9/10 5241 days 1%
kikiflower 8/10 5244 days 1%
Fritschi 9/10 5246 days 1%
Lucy Duffy 7/10 5247 days 1%
Vlutters 8/10 5249 days 1%
Robert 8/10 5250 days 1%
Marilyn Melhuish 7/10 5253 days 1%
Graham Platt 9/10 5253 days 1%
Richard Harvey 7/10 5253 days 1%
Howell Davies 9/10 5253 days 1%
Richard & Jane 10/10 5253 days 1%
Mike & Jennie 9/10 5255 days 1%
Peter Field 9/10 5255 days 1%
Nico Schoots 8/10 5255 days 1%
Lyn Deavin 7/10 5256 days 1%
Ed & Katie Riches 6/10 5256 days 1%
R E Webb 5/10 5256 days 1%
Gerhard Schoenmeubeck 7/10 5256 days 1%
Rebecca Doehl 8/10 5257 days 1%
Paul & Sharon Sneller 9/10 5257 days 1%
Gillian MacLaren 7/10 5258 days 1%
Hans Oudenbroek 8/10 5258 days 1%
Re Wardlaw 7/10 5261 days 1%
Slangen 8/10 5266 days 1%
Heike 6/10 5268 days 1%
David Blundell 9/10 5268 days 1%
Des & Ann Bidwell 8/10 5268 days 1%
Corv V D Hof 8/10 5270 days 1%
Tom Connis 9/10 5272 days 1%
Janet 8/10 5273 days 1%
Barry Baily 6/10 5273 days 1%
Henriette Haugan 8/10 5286 days 1%
J Knol 6/10 5299 days 1%
arnie 6/10 5304 days 1%
Barsch, Arwed & Gertrud 10/10 5304 days 1%
Jo Delbrugge 8/10 5339 days 1%
Marc & Pauline 8/10 5341 days 1%
Paul 8/10 5342 days 1%
Ross Cooke 7/10 5342 days 1%
Gerard Crothers 7/10 5342 days 1%
Willem & Lilian 8/10 5344 days 1%
Ruth & Derrick 8/10 5348 days 1%
David & Audrey 7/10 5350 days 1%
Sarah Graham 10/10 5351 days 1%
Melanie Wood 8/10 5351 days 1%
R & M Willows 9/10 5352 days 1%
Peter Spooner 8/10 5352 days 1%
Warwick Ravell 9/10 5352 days 1%
Martin Potter 8/10 5577 days 1%
GenH 8/10 5579 days 1%
Aleksandra Gajacki 8/10 5580 days 1%
David Brown 10/10 5583 days 1%
Graham Greentree 4/10 5587 days 1%
Nick van de Belt 8/10 5587 days 1%
Iain Campbell 7/10 5588 days 1%
Eric & Liz McKean 8/10 5592 days 1%
Stefanie 9/10 5593 days 1%
Florian Miller 7/10 5593 days 1%
Phil Smith 9/10 5594 days 1%
Ian and Ailsa 6/10 5597 days 1%
Jansen 8/10 5597 days 1%
Siegfried Tuiel 9/10 5599 days 1%
bryfrance 10/10 5600 days 1%
Nick Tinnemeier 7/10 5600 days 1%
Ian & Phyllis 8/10 5602 days 1%
Tricia Goggin 9/10 5602 days 1%
Jim & Suzy Ducker 9/10 5603 days 1%
Nicola Shaw 10/10 5603 days 1%
Diane Johnston 9/10 5603 days 1%
Svea Sauter 8/10 5603 days 1%
Barry Barnes 8/10 5604 days 1%
Sandra Schulz 9/10 5604 days 1%
Kai Eppink 8/10 5608 days 1%
K Wallis 8/10 5609 days 1%
Gord Carnochan 8/10 5611 days 1%
John Gray 8/10 5611 days 1%
Waitson 8/10 5611 days 1%
Gillian Powell 8/10 5611 days 1%
Erin Dumbauld 8/10 5611 days 1%
Ross Salisbury 9/10 5612 days 1%
Kasten 4/10 5612 days 1%
David Emerick 9/10 5613 days 1%
Steve Pearce 7/10 5614 days 1%
Naomi Kosteaman 10/10 5614 days 1%
Ronald Lippett 4/10 5615 days 1%
Hartmut Tonner 6/10 5616 days 1%
Galamez 8/10 5617 days 1%
Jan Vlasblom 7/10 5618 days 1%
Bert Opdam 8/10 5620 days 1%
Leslie 7/10 5622 days 1%
John Brand 5/10 5624 days 1%
J Wells 2/10 5625 days 0%
Claire Hoyland 7/10 5625 days 1%
Darren Bruestle 7/10 5625 days 1%
Steve and Kay Unguran 9/10 5626 days 1%
Jane & Regis 7/10 5626 days 1%
Trevor Gibbins 8/10 5626 days 1%
Graham 7/10 5626 days 1%
Eva Stauderova 9/10 5629 days 1%
Horton Fawkes 8/10 5629 days 1%
Simon Vallis 9/10 5629 days 1%
Chris 8/10 5630 days 1%
Stevenson 8/10 5631 days 1%
Dave and Lin Mungham 5/10 5631 days 1%
Rossiter 8/10 5631 days 1%
Webster 5/10 5631 days 1%
Petersen 10/10 5631 days 1%
David Glover 10/10 5632 days 1%
Derek Woodward 8/10 5632 days 1%
Gerry Nichols 8/10 5633 days 1%
Mr & Mrs Winter 8/10 5633 days 1%
Jane Hancock 9/10 5633 days 1%
Iain Sutherland 10/10 5633 days 1%
T Chapman 9/10 5633 days 1%
Hee Min Kang 7/10 5635 days 1%
Sarah Ewing 9/10 5635 days 1%
Daniel Dubach 10/10 5638 days 1%
bates 5/10 5638 days 1%
Euros 4/10 5700 days 1%
Gunther 9/10 5888 days 1%
Haley & Jason 8/10 5907 days 1%
Chris & Rob 8/10 5907 days 1%
Kurt 8/10 5908 days 1%
Canuk 2/10 5914 days 0%
paulag 8/10 5914 days 1%
wilsoneng 10/10 5944 days 1%
June 6/10 5944 days 1%
Hans and Astrid 8/10 5952 days 1%
Bergemann 3/10 5961 days 0%
Brett & Tanille 10/10 5963 days 1%
Margo Alaska 8/10 5966 days 1%
Rob & Anne 7/10 5968 days 1%
Margaret O'Sullivan 9/10 5970 days 1%
Colin Daniels 7/10 5977 days 1%
Tony Killingray 7/10 5978 days 1%
Chris el capitan 7/10 5980 days 1%
Giaque 8/10 5981 days 1%
Willi Heinen 7/10 5983 days 1%
Peter Koeck 4/10 5984 days 1%
Sue Bennett 6/10 5985 days 1%
Christen Hans 6/10 5989 days 1%
margaret Klawitter 3/10 5996 days 0%
Tanja Titze 8/10 5996 days 1%
Silvia Kern 8/10 5997 days 1%
Bryan Keddie 7/10 5999 days 1%
Erik Hummelmose 4/10 5999 days 1%
Susan Hitchins 9/10 5999 days 1%
Thomas Stopp 7/10 5999 days 1%
John Winter 8/10 6000 days 1%
John Rylance 9/10 6002 days 1%
Diane Chapple 8/10 6002 days 1%
Supa Simpson 8/10 6008 days 1%
Allan Bond 9/10 6009 days 1%
Iris W 9/10 6009 days 1%
Ian Walks 9/10 6009 days 1%
E.M. Prideaux 7/10 6017 days 1%
jan and john 7/10 6019 days 1%
Beute Hjel 7/10 6019 days 1%
Heino keyssler 7/10 6023 days 1%
Richard Benson 2/10 6034 days 0%
adamek 7/10 6049 days 1%
parker1 8/10 6049 days 1%
warrenp 7/10 6050 days 1%
varenaee 8/10 6050 days 1%
pedawrds 6/10 6054 days 1%
vivw 9/10 6057 days 1%
djrogers 9/10 6058 days 1%
aniekenm 8/10 6059 days 1%
Anne Ford 7/10 6067 days 1%
Poole 10/10 6067 days 1%
Sandra M 8/10 6067 days 1%
Marshall 7/10 6067 days 1%
Melanie Bielefeld 8/10 6067 days 1%
dirkdev 6/10 6069 days 1%
Wolfgang 7/10 6069 days 1%
hughys 7/10 6072 days 1%
Kimberly Skyes 8/10 6072 days 1%
Steven Walsh 5/10 6073 days 1%
David D S 10/10 6073 days 1%
Helen Pet 8/10 6073 days 1%
Philip Ryott 5/10 6075 days 1%
Sena 8/10 6075 days 1%
Vanessa 8/10 6076 days 1%
Evan 8/10 6126 days 1%
nzseeman 7/10 6126 days 1%
bondd 8/10 6174 days 1%
ulrichk 10/10 6182 days 1%
johannac 8/10 6184 days 1%
JoF 5/10 6297 days 1%
HerbertH 8/10 6301 days 1%
KatrinK 10/10 6302 days 1%
Wight 9/10 6307 days 1%
brendar 6/10 6309 days 1%
arthurwa 10/10 6309 days 1%
Richard 1/10 6314 days 0%
PaulC 7/10 6316 days 1%
PamCecil 1/10 6316 days 0%
Mike 6/10 6319 days 1%
JanetM 9/10 6321 days 1%
DaveV 8/10 6325 days 1%
GeraldMcNamora 6/10 6325 days 1%
Mick 3/10 6326 days 0%
Nick 8/10 6326 days 1%
JohnN 5/10 6326 days 1%
BevanLisa 8/10 6326 days 1%
winter_uk 8/10 6327 days 1%
LesleyR 6/10 6327 days 1%
Max 7/10 6329 days 1%
Torsten 3/10 6329 days 0%
Suzie Lechner 9/10 6329 days 1%
Andy Baker 9/10 6329 days 1%
Gill 9/10 6333 days 1%
Michael 5/10 6333 days 1%
A 6/10 6333 days 1%
Chris 7/10 6333 days 1%
Jan 8/10 6340 days 1%
PeteW1 6/10 6343 days 1%
ChrisWeb 6/10 6343 days 1%
JensM 8/10 6344 days 1%
MargaretH 7/10 6344 days 1%
RichardE 7/10 6344 days 1%
AndrewF78 10/10 6345 days 1%
John 7/10 6346 days 1%
Christian 8/10 6346 days 1%
Franz 6/10 6346 days 1%
Brian 7/10 6350 days 1%
Glen 9/10 6351 days 1%
Van Heusden 8/10 6360 days 1%
Alfred 6/10 6360 days 1%
WendyS 7/10 6362 days 1%
AlastairP 8/10 6366 days 1%
Jhooper1 9/10 6367 days 1%
CSander 7/10 6367 days 1%
Phil&Joe 10/10 6374 days 1%
Rory 8/10 6377 days 1%
Michael 8/10 6379 days 1%
helen 10/10 6422 days 1%
Trine 8/10 6428 days 1%
Patricia 7/10 6431 days 1%
Jacinta 8/10 6440 days 1%
Louise 8/10 6473 days 1%
Paul 5/10 6477 days 1%
P&L Mooney 2/10 6484 days 0%
Paul 2/10 6487 days 0%
Gray 8/10 6545 days 1%
Mike Knight 10/10 6549 days 1%
Sue Stewart 9/10 6559 days 1%
Lucchi 7/10 6561 days 1%
Amy Clark 6/10 6680 days 1%
Craig 7/10 6685 days 1%
Laura and Dominic 7/10 6688 days 1%
Mike and Judy 8/10 6689 days 1%
Susan 8/10 6689 days 1%
AlanN316 8/10 6690 days 1%
Stewart 7/10 6692 days 1%
Olaf Penn 9/10 6700 days 1%
Sanne 6/10 6702 days 1%
Mike and Joyce Timms 9/10 6702 days 1%
Tessa McCormick 7/10 6706 days 1%
David Buckley 7/10 6709 days 1%
John Woodrow 1/10 6710 days 0%
Ernst Seter 9/10 6710 days 1%
Paula Curtis 5/10 6713 days 1%
Sue Randall 8/10 6713 days 1%
Sabine Feiner 5/10 6714 days 1%
Roger & Margaret 6/10 6723 days 1%
Bill Lambert 9/10 6725 days 1%
Lisa 10/10 6751 days 1%
Philipa 1/10 6757 days 0%
ranker_43 1/10 6911 days 0%
Tony 2/10 6911 days 0%
Nancy Bill 7/10 7033 days 1%
Andy 3/10 7050 days 0%
Wereld 9/10 7056 days 1%
Wereld 8/10 7056 days 1%
Annette 5/10 7063 days 1%
John 7/10 7063 days 1%
Hur 1/10 7068 days 0%
Christine 2/10 7072 days 0%
Mitch 9/10 7074 days 1%
M Bekker 3/10 7075 days 0%
granger 8/10 7078 days 1%
Wendy 7/10 7079 days 1%
Sandra 8/10 7079 days 1%
Kristen 1/10 7079 days 0%
Fraser 8/10 7083 days 1%
Peter&Amy 7/10 7085 days 1%
Arian 9/10 7085 days 1%
Gordon 5/10 7086 days 1%
Catherine 8/10 7086 days 1%
Pope 7/10 7086 days 1%
Beate 7/10 7087 days 1%
Messing 4/10 7087 days 1%
Marriott 10/10 7087 days 1%
Volker 4/10 7087 days 1%
Rolf 6/10 7087 days 1%
Nicole 5/10 7087 days 1%
Geert 7/10 7089 days 1%
Ian 7/10 7091 days 1%
Brian 9/10 7091 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.41% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 125 days. The Maui Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 141 days. Adjustments are according to the following table.

Days Adjustment
138 -1.38%
139 -1.39%
140 -1.40%
141 -1.41%
142 -1.42%
143 -1.43%
144 -1.44%

Balancing Adjustment

11.59% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

76%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.