Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

480 Valid Reviews

The Maui Motorhomes experience has a total of 488 reviews. There are 480 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 480 valid reviews:

Rating Count Percentage
10/10 50
10%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 29
6%

71.40% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.40% and is based on 480 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 480 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

67.38%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Twins 1/10 100 days 42%
LILO PACHON 1/10 162 days 42%
Edwin 10/10 284 days 100%
Lidia 1/10 557 days 35%
bawe 1/10 802 days 27%
Francis 6/10 954 days 43%
Chris Leigh 7/10 1745 days 5%
PHILIP SMITH 2/10 2262 days 2%
Luis Frutuoso 9/10 2262 days 4%
James Layton 5/10 2262 days 3%
Annie Hogan 1/10 2263 days 2%
David Hughes 8/10 2291 days 4%
Martin Gregory 8/10 2322 days 4%
Menna Hulme 10/10 2322 days 4%
Davinia Hart 1/10 2383 days 1%
Gerhard 1/10 2384 days 1%
Paul Mullooly 7/10 2414 days 4%
sekul 1/10 2415 days 1%
William Robinson 10/10 2444 days 4%
Yujing Mark Jiang 10/10 2506 days 4%
Jason Dart 10/10 2506 days 4%
Julian Armitage 8/10 2536 days 3%
Richard Albright 10/10 2536 days 4%
Niclas Rudslatt 8/10 2597 days 3%
Glenda Patchett 10/10 2597 days 3%
JM 1/10 2598 days 1%
Ruth Hao 10/10 2628 days 3%
Kennert Karlsson 9/10 2628 days 3%
Ian Adair 8/10 2628 days 3%
Ronald 1/10 2629 days 1%
Wes 1/10 2629 days 1%
Juliana Mizumoto Akaishi 9/10 2656 days 3%
Reinhard Jahn 7/10 2656 days 3%
Gaudenz Schnell 10/10 2656 days 3%
Ronald 1/10 2657 days 1%
Ruth Tallis 4/10 2657 days 2%
Nick Harris 9/10 2687 days 3%
Darryl Ross 6/10 2687 days 3%
Cynthia Goodchild 10/10 2687 days 3%
jan elburg 10/10 2687 days 3%
Debra Alcock 9/10 2687 days 3%
Nina 7/10 2688 days 3%
Robert Burrichter 9/10 2718 days 3%
Tim Carter 3/10 2718 days 2%
Jan Helps 9/10 2718 days 3%
Jessica Millar 9/10 2748 days 3%
Annie Fan 5/10 2748 days 2%
bill woodruff 8/10 2779 days 3%
Linda Deans 6/10 2780 days 3%
Sarah Davies 8/10 2780 days 3%
Felipe Penaloza 10/10 2809 days 3%
Sue Ternen 7/10 2809 days 3%
Corrine Gough 9/10 2809 days 3%
Paul McCarthy 8/10 2809 days 3%
angela pang 8/10 2840 days 3%
Jumat Omar 9/10 2871 days 3%
Vania Yesica 9/10 2871 days 3%
Johanna Lee 8/10 2901 days 3%
Luke Smith 9/10 2962 days 3%
Gabe J 3/10 2962 days 1%
Kerry Mouat 10/10 2962 days 3%
Josh 1/10 2963 days 1%
Schlag-Schöffel 1/10 2963 days 1%
Stefan Eberle 9/10 2993 days 3%
Jan Dr. de Graaf 2/10 2994 days 1%
Susan Street 2/10 3021 days 1%
Brandon Chik 7/10 3052 days 2%
Mary Palacios 3/10 3052 days 1%
Amjad Ali 10/10 3052 days 3%
Peter Seager 2/10 3053 days 1%
ann Day 5/10 3083 days 2%
MPB 1/10 3084 days 1%
Danny van Meel 9/10 3122 days 2%
Kelvin Carlson 9/10 3144 days 2%
Lesley Bonell 8/10 3174 days 2%
Yung Hsiang Yang 9/10 3205 days 2%
Grant Pura 8/10 3205 days 2%
GAIL MOORE 10/10 3205 days 2%
Marcio Costa 9/10 3236 days 2%
Jonathan Phua 8/10 3266 days 2%
Brett King 8/10 3297 days 2%
Pablo Pruneda 8/10 3297 days 2%
Matt French 10/10 3327 days 2%
Thilo herrmann 10/10 3340 days 2%
Sylvie Meganck 8/10 3348 days 2%
Alexander Emmerich 7/10 3358 days 2%
Philip Busd 6/10 3364 days 2%
Remy and Rebecca Mans 8/10 3365 days 2%
Fredrik Lundberg 6/10 3370 days 2%
Morten 9/10 3386 days 2%
Peter Armstrong 8/10 3386 days 2%
Beth Davies 1/10 3386 days 1%
Dorthe Soeholm 7/10 3389 days 2%
Fabian Probst 7/10 3392 days 2%
David Horley 9/10 3404 days 2%
Deborah Main 8/10 3405 days 2%
Bernd Giermann 7/10 3409 days 2%
Susan Dorey 9/10 3417 days 2%
Bram de Ruiter 8/10 3417 days 2%
Frank Bianco 7/10 3417 days 2%
Caroline Smith 10/10 3417 days 2%
Susanne Meinen 7/10 3417 days 2%
Laurentius Emmelmann 7/10 3417 days 2%
Yvonne Vale 1/10 3417 days 1%
Pui Ling Lee 9/10 3417 days 2%
Jonathan Verschuuren 8/10 3434 days 2%
Patricia 8/10 3445 days 2%
Alex 8/10 3445 days 2%
Malcolm Boekhoff 9/10 3448 days 2%
Virginie Turcotte 9/10 3448 days 2%
Patrick 8/10 3450 days 2%
Sabine 8/10 3450 days 2%
Louis Nilsson 6/10 3455 days 1%
Flo 8/10 3457 days 2%
Carlos Ligero 10/10 3478 days 2%
Maire O'Grady 8/10 3486 days 2%
Ken Evans 9/10 3494 days 2%
Will Pyle 9/10 3496 days 2%
shida sahlan 8/10 3539 days 1%
David Johnston 4/10 3539 days 1%
Chelzea Warwick 9/10 3570 days 1%
Jos W 7/10 3601 days 1%
shelley smith 9/10 3601 days 1%
Beatrice and Cyrill 7/10 3653 days 1%
Carl_Larsen 10/10 3662 days 1%
Karen Jones 6/10 3692 days 1%
Rob Barker 9/10 3692 days 1%
Wilfried Heer 1/10 3723 days 0%
Flo Egger 4/10 3735 days 1%
Steve J 8/10 3751 days 1%
anibal micillo 8/10 3752 days 1%
Pernille and Flemming 8/10 3771 days 1%
Green Celery 1/10 3783 days 0%
Olaf Gaeth 4/10 3784 days 1%
Peter Marshall 9/10 3814 days 1%
Peter Williams 7/10 3830 days 1%
Jacqui Robinson 10/10 3875 days 1%
Asrul Alias 9/10 3875 days 1%
Barry Arnold 1/10 4117 days 0%
Laura Metz 6/10 4468 days 1%
Hubertus Thost 6/10 4468 days 1%
Libby 8/10 4476 days 1%
Andreas Zapke 7/10 4511 days 1%
Simone Pickert 8/10 4512 days 1%
VSQ 10/10 4513 days 1%
Renan Sasaki 10/10 4606 days 1%
Laurel Smith 1/10 4606 days 0%
Glen Cooper 2/10 4636 days 0%
Ron Stenhouse 4/10 4789 days 0%
Elizabeth Stenhouse 4/10 4789 days 0%
Steen Rausmussen 9/10 4818 days 1%
Michael Nolan 5/10 4820 days 1%
Frederick Dean 8/10 4820 days 1%
Helen Dean 5/10 4820 days 1%
Dave Mertzig 8/10 4820 days 1%
Michael Walker 10/10 4822 days 1%
Lorraine Walker 9/10 4822 days 1%
Engelstatter 7/10 4823 days 1%
Joey Mertzig 7/10 4837 days 1%
Davebr8e 1/10 4879 days 0%
Nadine 7/10 4892 days 1%
Wertra 7/10 4893 days 1%
Steve Douthwaite 8/10 4899 days 1%
John 8/10 4903 days 1%
Edith and Robert Newton 8/10 4910 days 1%
Reinhard Stahl 8/10 4915 days 1%
Reinhard Stahl 8/10 4915 days 1%
Peter Harden 7/10 4915 days 1%
Henzen 7/10 4919 days 1%
Verest 5/10 4926 days 1%
maureenb 9/10 5154 days 1%
Jonathan Tuthill 10/10 5170 days 1%
Birds Tubbs 7/10 5170 days 1%
Peter Kent 9/10 5172 days 1%
Sally Gordie 8/10 5172 days 1%
Ian Douglas 7/10 5172 days 1%
James Huntzinger 8/10 5176 days 1%
Rien 8/10 5177 days 1%
Carole Carter 8/10 5177 days 1%
Helmut Schmid 10/10 5179 days 1%
Peter Hart 9/10 5182 days 1%
kikiflower 8/10 5185 days 1%
Fritschi 9/10 5187 days 1%
Lucy Duffy 7/10 5188 days 1%
Vlutters 8/10 5190 days 1%
Robert 8/10 5191 days 1%
Marilyn Melhuish 7/10 5194 days 1%
Graham Platt 9/10 5194 days 1%
Richard Harvey 7/10 5194 days 1%
Howell Davies 9/10 5194 days 1%
Richard & Jane 10/10 5194 days 1%
Mike & Jennie 9/10 5196 days 1%
Peter Field 9/10 5196 days 1%
Nico Schoots 8/10 5196 days 1%
Lyn Deavin 7/10 5197 days 1%
Ed & Katie Riches 6/10 5197 days 1%
R E Webb 5/10 5197 days 1%
Gerhard Schoenmeubeck 7/10 5197 days 1%
Rebecca Doehl 8/10 5198 days 1%
Paul & Sharon Sneller 9/10 5198 days 1%
Gillian MacLaren 7/10 5199 days 1%
Hans Oudenbroek 8/10 5199 days 1%
Re Wardlaw 7/10 5202 days 1%
Slangen 8/10 5207 days 1%
Heike 6/10 5209 days 1%
David Blundell 9/10 5209 days 1%
Des & Ann Bidwell 8/10 5209 days 1%
Corv V D Hof 8/10 5211 days 1%
Tom Connis 9/10 5213 days 1%
Janet 8/10 5214 days 1%
Barry Baily 6/10 5214 days 1%
Henriette Haugan 8/10 5227 days 1%
J Knol 6/10 5240 days 1%
arnie 6/10 5245 days 1%
Barsch, Arwed & Gertrud 10/10 5245 days 1%
Jo Delbrugge 8/10 5280 days 1%
Marc & Pauline 8/10 5282 days 1%
Paul 8/10 5283 days 1%
Ross Cooke 7/10 5283 days 1%
Gerard Crothers 7/10 5283 days 1%
Willem & Lilian 8/10 5285 days 1%
Ruth & Derrick 8/10 5289 days 1%
David & Audrey 7/10 5291 days 1%
Sarah Graham 10/10 5292 days 1%
Melanie Wood 8/10 5292 days 1%
R & M Willows 9/10 5293 days 1%
Peter Spooner 8/10 5293 days 1%
Warwick Ravell 9/10 5293 days 1%
Martin Potter 8/10 5518 days 1%
GenH 8/10 5520 days 1%
Aleksandra Gajacki 8/10 5521 days 1%
David Brown 10/10 5524 days 1%
Graham Greentree 4/10 5528 days 0%
Nick van de Belt 8/10 5528 days 1%
Iain Campbell 7/10 5529 days 1%
Eric & Liz McKean 8/10 5533 days 1%
Stefanie 9/10 5534 days 1%
Florian Miller 7/10 5534 days 1%
Phil Smith 9/10 5535 days 1%
Ian and Ailsa 6/10 5538 days 1%
Jansen 8/10 5538 days 1%
Siegfried Tuiel 9/10 5540 days 1%
bryfrance 10/10 5541 days 1%
Nick Tinnemeier 7/10 5541 days 1%
Ian & Phyllis 8/10 5543 days 1%
Tricia Goggin 9/10 5543 days 1%
Jim & Suzy Ducker 9/10 5544 days 1%
Nicola Shaw 10/10 5544 days 1%
Diane Johnston 9/10 5544 days 1%
Svea Sauter 8/10 5544 days 1%
Barry Barnes 8/10 5545 days 1%
Sandra Schulz 9/10 5545 days 1%
Kai Eppink 8/10 5549 days 1%
K Wallis 8/10 5550 days 1%
Gord Carnochan 8/10 5552 days 1%
John Gray 8/10 5552 days 1%
Waitson 8/10 5552 days 1%
Gillian Powell 8/10 5552 days 1%
Erin Dumbauld 8/10 5552 days 1%
Ross Salisbury 9/10 5553 days 1%
Kasten 4/10 5553 days 0%
David Emerick 9/10 5554 days 1%
Steve Pearce 7/10 5555 days 1%
Naomi Kosteaman 10/10 5555 days 1%
Ronald Lippett 4/10 5556 days 0%
Hartmut Tonner 6/10 5557 days 1%
Galamez 8/10 5558 days 1%
Jan Vlasblom 7/10 5559 days 1%
Bert Opdam 8/10 5561 days 1%
Leslie 7/10 5563 days 1%
John Brand 5/10 5565 days 1%
J Wells 2/10 5566 days 0%
Claire Hoyland 7/10 5566 days 1%
Darren Bruestle 7/10 5566 days 1%
Steve and Kay Unguran 9/10 5567 days 1%
Jane & Regis 7/10 5567 days 1%
Trevor Gibbins 8/10 5567 days 1%
Graham 7/10 5567 days 1%
Eva Stauderova 9/10 5570 days 1%
Horton Fawkes 8/10 5570 days 1%
Simon Vallis 9/10 5570 days 1%
Chris 8/10 5571 days 1%
Stevenson 8/10 5572 days 1%
Dave and Lin Mungham 5/10 5572 days 1%
Rossiter 8/10 5572 days 1%
Webster 5/10 5572 days 1%
Petersen 10/10 5572 days 1%
David Glover 10/10 5573 days 1%
Derek Woodward 8/10 5573 days 1%
Gerry Nichols 8/10 5574 days 1%
Mr & Mrs Winter 8/10 5574 days 1%
Jane Hancock 9/10 5574 days 1%
Iain Sutherland 10/10 5574 days 1%
T Chapman 9/10 5574 days 1%
Hee Min Kang 7/10 5576 days 1%
Sarah Ewing 9/10 5576 days 1%
Daniel Dubach 10/10 5579 days 1%
bates 5/10 5579 days 1%
Euros 4/10 5641 days 0%
Gunther 9/10 5829 days 1%
Haley & Jason 8/10 5848 days 1%
Chris & Rob 8/10 5848 days 1%
Kurt 8/10 5849 days 1%
Canuk 2/10 5855 days 0%
paulag 8/10 5855 days 1%
wilsoneng 10/10 5885 days 1%
June 6/10 5885 days 1%
Hans and Astrid 8/10 5893 days 1%
Bergemann 3/10 5902 days 0%
Brett & Tanille 10/10 5904 days 1%
Margo Alaska 8/10 5907 days 1%
Rob & Anne 7/10 5909 days 1%
Margaret O'Sullivan 9/10 5911 days 1%
Colin Daniels 7/10 5918 days 1%
Tony Killingray 7/10 5919 days 1%
Chris el capitan 7/10 5921 days 1%
Giaque 8/10 5922 days 1%
Willi Heinen 7/10 5924 days 1%
Peter Koeck 4/10 5925 days 0%
Sue Bennett 6/10 5926 days 1%
Christen Hans 6/10 5930 days 1%
margaret Klawitter 3/10 5937 days 0%
Tanja Titze 8/10 5937 days 1%
Silvia Kern 8/10 5938 days 1%
Bryan Keddie 7/10 5940 days 1%
Erik Hummelmose 4/10 5940 days 0%
Susan Hitchins 9/10 5940 days 1%
Thomas Stopp 7/10 5940 days 1%
John Winter 8/10 5941 days 1%
John Rylance 9/10 5943 days 1%
Diane Chapple 8/10 5943 days 1%
Supa Simpson 8/10 5949 days 1%
Allan Bond 9/10 5950 days 1%
Iris W 9/10 5950 days 1%
Ian Walks 9/10 5950 days 1%
E.M. Prideaux 7/10 5958 days 1%
jan and john 7/10 5960 days 1%
Beute Hjel 7/10 5960 days 1%
Heino keyssler 7/10 5964 days 1%
Richard Benson 2/10 5975 days 0%
adamek 7/10 5990 days 1%
parker1 8/10 5990 days 1%
warrenp 7/10 5991 days 1%
varenaee 8/10 5991 days 1%
pedawrds 6/10 5995 days 1%
vivw 9/10 5998 days 1%
djrogers 9/10 5999 days 1%
aniekenm 8/10 6000 days 1%
Anne Ford 7/10 6008 days 1%
Poole 10/10 6008 days 1%
Sandra M 8/10 6008 days 1%
Marshall 7/10 6008 days 1%
Melanie Bielefeld 8/10 6008 days 1%
dirkdev 6/10 6010 days 1%
Wolfgang 7/10 6010 days 1%
hughys 7/10 6013 days 1%
Kimberly Skyes 8/10 6013 days 1%
Steven Walsh 5/10 6014 days 1%
David D S 10/10 6014 days 1%
Helen Pet 8/10 6014 days 1%
Philip Ryott 5/10 6016 days 1%
Sena 8/10 6016 days 1%
Vanessa 8/10 6017 days 1%
Evan 8/10 6067 days 1%
nzseeman 7/10 6067 days 1%
bondd 8/10 6115 days 1%
ulrichk 10/10 6123 days 1%
johannac 8/10 6125 days 1%
JoF 5/10 6238 days 1%
HerbertH 8/10 6242 days 1%
KatrinK 10/10 6243 days 1%
Wight 9/10 6248 days 1%
brendar 6/10 6250 days 1%
arthurwa 10/10 6250 days 1%
Richard 1/10 6254 days 0%
PaulC 7/10 6256 days 1%
PamCecil 1/10 6257 days 0%
Mike 6/10 6259 days 1%
JanetM 9/10 6262 days 1%
DaveV 8/10 6266 days 1%
GeraldMcNamora 6/10 6266 days 1%
Mick 3/10 6266 days 0%
Nick 8/10 6266 days 1%
JohnN 5/10 6267 days 1%
BevanLisa 8/10 6267 days 1%
winter_uk 8/10 6267 days 1%
LesleyR 6/10 6268 days 1%
Max 7/10 6269 days 1%
Torsten 3/10 6269 days 0%
Suzie Lechner 9/10 6270 days 1%
Andy Baker 9/10 6270 days 1%
Gill 9/10 6273 days 1%
Michael 5/10 6274 days 1%
A 6/10 6274 days 1%
Chris 7/10 6274 days 1%
Jan 8/10 6280 days 1%
PeteW1 6/10 6284 days 1%
ChrisWeb 6/10 6284 days 1%
JensM 8/10 6285 days 1%
MargaretH 7/10 6285 days 1%
RichardE 7/10 6285 days 1%
AndrewF78 10/10 6286 days 1%
John 7/10 6286 days 1%
Christian 8/10 6286 days 1%
Franz 6/10 6286 days 1%
Brian 7/10 6290 days 1%
Glen 9/10 6291 days 1%
Van Heusden 8/10 6300 days 1%
Alfred 6/10 6300 days 1%
WendyS 7/10 6303 days 1%
AlastairP 8/10 6307 days 1%
Jhooper1 9/10 6308 days 1%
CSander 7/10 6308 days 1%
Phil&Joe 10/10 6314 days 1%
Rory 8/10 6318 days 1%
Michael 8/10 6319 days 1%
helen 10/10 6362 days 1%
Trine 8/10 6368 days 1%
Patricia 7/10 6371 days 1%
Jacinta 8/10 6380 days 1%
Louise 8/10 6414 days 1%
Paul 5/10 6417 days 1%
P&L Mooney 2/10 6424 days 0%
Paul 2/10 6427 days 0%
Gray 8/10 6485 days 1%
Mike Knight 10/10 6489 days 1%
Sue Stewart 9/10 6500 days 1%
Lucchi 7/10 6502 days 1%
Amy Clark 6/10 6621 days 1%
Craig 7/10 6626 days 1%
Laura and Dominic 7/10 6629 days 1%
Mike and Judy 8/10 6630 days 1%
Susan 8/10 6630 days 1%
AlanN316 8/10 6631 days 1%
Stewart 7/10 6633 days 1%
Olaf Penn 9/10 6641 days 1%
Sanne 6/10 6643 days 1%
Mike and Joyce Timms 9/10 6643 days 1%
Tessa McCormick 7/10 6647 days 1%
David Buckley 7/10 6650 days 1%
John Woodrow 1/10 6651 days 0%
Ernst Seter 9/10 6651 days 1%
Paula Curtis 5/10 6654 days 1%
Sue Randall 8/10 6654 days 1%
Sabine Feiner 5/10 6655 days 1%
Roger & Margaret 6/10 6664 days 1%
Bill Lambert 9/10 6666 days 1%
Lisa 10/10 6692 days 1%
Philipa 1/10 6698 days 0%
ranker_43 1/10 6852 days 0%
Tony 2/10 6852 days 0%
Nancy Bill 7/10 6974 days 1%
Andy 3/10 6991 days 0%
Wereld 9/10 6997 days 1%
Wereld 8/10 6997 days 1%
Annette 5/10 7004 days 1%
John 7/10 7004 days 1%
Hur 1/10 7009 days 0%
Christine 2/10 7013 days 0%
Mitch 9/10 7015 days 1%
M Bekker 3/10 7016 days 0%
granger 8/10 7019 days 1%
Wendy 7/10 7020 days 1%
Sandra 8/10 7020 days 1%
Kristen 1/10 7020 days 0%
Fraser 8/10 7024 days 1%
Peter&Amy 7/10 7026 days 1%
Arian 9/10 7026 days 1%
Gordon 5/10 7027 days 1%
Catherine 8/10 7027 days 1%
Pope 7/10 7027 days 1%
Beate 7/10 7028 days 1%
Messing 4/10 7028 days 0%
Marriott 10/10 7028 days 1%
Volker 4/10 7028 days 0%
Rolf 6/10 7028 days 1%
Nicole 5/10 7028 days 1%
Geert 7/10 7030 days 1%
Ian 7/10 7032 days 1%
Brian 9/10 7032 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.80% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 88 days. The Maui Motorhomes experience has 1 recent ranking. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 82 days. Adjustments are according to the following table.

Days Adjustment
79 -1.13%
80 -1.15%
81 -1.16%
82 -1.18%
83 -1.19%
84 -1.20%
85 -1.22%

Balancing Adjustment

11.23% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

76%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.