Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

479 Valid Reviews

The Maui Motorhomes experience has a total of 491 reviews. There are 479 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 479 valid reviews:

Rating Count Percentage
10/10 51
11%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 27
6%

71.71% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.71% and is based on 479 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 479 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

72.75%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Edwin 10/10 141 days 100%
Lidia 1/10 414 days 37%
bawe 1/10 659 days 31%
Francis 6/10 811 days 54%
Chris Leigh 7/10 1602 days 7%
PHILIP SMITH 2/10 2120 days 2%
Luis Frutuoso 9/10 2120 days 4%
James Layton 5/10 2120 days 3%
Annie Hogan 1/10 2120 days 2%
David Hughes 8/10 2149 days 4%
Martin Gregory 8/10 2180 days 4%
Menna Hulme 10/10 2180 days 4%
Davinia Hart 1/10 2241 days 2%
Gerhard 1/10 2241 days 2%
Paul Mullooly 7/10 2272 days 4%
sekul 1/10 2272 days 2%
William Robinson 10/10 2302 days 4%
Yujing Mark Jiang 10/10 2364 days 4%
Yujing Mark Jiang 10/10 2364 days 4%
Jason Dart 10/10 2364 days 4%
Julian Armitage 8/10 2394 days 4%
Richard Albright 10/10 2394 days 4%
Niclas Rudslatt 8/10 2455 days 4%
Glenda Patchett 10/10 2455 days 4%
JM 1/10 2455 days 2%
Ruth Hao 10/10 2486 days 4%
Kennert Karlsson 9/10 2486 days 4%
Ian Adair 8/10 2486 days 4%
Ronald 1/10 2486 days 2%
Wes 1/10 2486 days 2%
Juliana Mizumoto Akaishi 9/10 2514 days 4%
Reinhard Jahn 7/10 2514 days 3%
Gaudenz Schnell 10/10 2514 days 4%
Ronald 1/10 2514 days 1%
Ruth Tallis 4/10 2514 days 2%
Nick Harris 9/10 2545 days 4%
Darryl Ross 6/10 2545 days 3%
Cynthia Goodchild 10/10 2545 days 4%
jan elburg 10/10 2545 days 4%
Debra Alcock 9/10 2545 days 4%
Nina 7/10 2545 days 3%
Robert Burrichter 9/10 2576 days 4%
Tim Carter 3/10 2576 days 2%
Jan Helps 9/10 2576 days 4%
Jessica Millar 9/10 2606 days 3%
Annie Fan 5/10 2606 days 3%
bill woodruff 8/10 2637 days 3%
Linda Deans 6/10 2637 days 3%
Sarah Davies 8/10 2637 days 3%
Felipe Penaloza 10/10 2667 days 3%
Sue Ternen 7/10 2667 days 3%
Corrine Gough 9/10 2667 days 3%
Paul McCarthy 8/10 2667 days 3%
angela pang 8/10 2698 days 3%
Jumat Omar 9/10 2729 days 3%
Vania Yesica 9/10 2729 days 3%
Johanna Lee 8/10 2759 days 3%
Luke Smith 9/10 2820 days 3%
Gabe J 3/10 2820 days 2%
Kerry Mouat 10/10 2820 days 3%
Josh 1/10 2820 days 1%
Schlag-Schöffel 1/10 2820 days 1%
Stefan Eberle 9/10 2851 days 3%
Jan Dr. de Graaf 2/10 2851 days 1%
Susan Street 2/10 2879 days 1%
Brandon Chik 7/10 2910 days 3%
Mary Palacios 3/10 2910 days 2%
Amjad Ali 10/10 2910 days 3%
Peter Seager 2/10 2910 days 1%
ann Day 5/10 2941 days 2%
MPB 1/10 2941 days 1%
Danny van Meel 9/10 2979 days 3%
Kelvin Carlson 9/10 3002 days 3%
Lesley Bonell 8/10 3032 days 3%
Yung Hsiang Yang 9/10 3063 days 3%
Grant Pura 8/10 3063 days 3%
GAIL MOORE 10/10 3063 days 3%
Marcio Costa 9/10 3094 days 3%
Jonathan Phua 8/10 3124 days 2%
Brett King 8/10 3155 days 2%
Pablo Pruneda 8/10 3155 days 2%
Matt French 10/10 3185 days 2%
Thilo herrmann 10/10 3197 days 2%
Sylvie Meganck 8/10 3205 days 2%
Alexander Emmerich 7/10 3216 days 2%
Philip Busd 6/10 3221 days 2%
Remy and Rebecca Mans 8/10 3222 days 2%
Fredrik Lundberg 6/10 3227 days 2%
Morten 9/10 3244 days 2%
Peter Armstrong 8/10 3244 days 2%
Beth Davies 1/10 3244 days 1%
Dorthe Soeholm 7/10 3246 days 2%
Fabian Probst 7/10 3249 days 2%
David Horley 9/10 3261 days 2%
Deborah Main 8/10 3262 days 2%
Bernd Giermann 7/10 3266 days 2%
Susan Dorey 9/10 3275 days 2%
Bram de Ruiter 8/10 3275 days 2%
Frank Bianco 7/10 3275 days 2%
Caroline Smith 10/10 3275 days 2%
Susanne Meinen 7/10 3275 days 2%
Laurentius Emmelmann 7/10 3275 days 2%
Yvonne Vale 1/10 3275 days 1%
Pui Ling Lee 9/10 3275 days 2%
Jonathan Verschuuren 8/10 3291 days 2%
Patricia 8/10 3302 days 2%
Alex 8/10 3302 days 2%
Malcolm Boekhoff 9/10 3306 days 2%
Virginie Turcotte 9/10 3306 days 2%
Patrick 8/10 3307 days 2%
Sabine 8/10 3307 days 2%
Louis Nilsson 6/10 3312 days 2%
Flo 8/10 3314 days 2%
Carlos Ligero 10/10 3336 days 2%
Maire O'Grady 8/10 3343 days 2%
Ken Evans 9/10 3351 days 2%
Will Pyle 9/10 3353 days 2%
shida sahlan 8/10 3397 days 2%
David Johnston 4/10 3397 days 1%
Chelzea Warwick 9/10 3428 days 2%
Jos W 7/10 3459 days 2%
shelley smith 9/10 3459 days 2%
Beatrice and Cyrill 7/10 3510 days 2%
Carl_Larsen 10/10 3520 days 2%
Karen Jones 6/10 3550 days 1%
Rob Barker 9/10 3550 days 2%
Wilfried Heer 1/10 3581 days 1%
Flo Egger 4/10 3592 days 1%
Steve J 8/10 3608 days 1%
anibal micillo 8/10 3610 days 1%
Pernille and Flemming 8/10 3628 days 1%
Green Celery 1/10 3641 days 1%
Olaf Gaeth 4/10 3641 days 1%
Peter Marshall 9/10 3672 days 1%
Peter Williams 7/10 3687 days 1%
Jacqui Robinson 10/10 3733 days 1%
Asrul Alias 9/10 3733 days 1%
Barry Arnold 1/10 3975 days 0%
Laura Metz 6/10 4325 days 0%
Hubertus Thost 6/10 4325 days 0%
Libby 8/10 4333 days 0%
Andreas Zapke 7/10 4368 days 0%
Simone Pickert 8/10 4369 days 0%
VSQ 10/10 4371 days 0%
Renan Sasaki 10/10 4463 days 1%
Laurel Smith 1/10 4463 days 0%
Glen Cooper 2/10 4493 days 0%
Ron Stenhouse 4/10 4646 days 1%
Elizabeth Stenhouse 4/10 4646 days 1%
Steen Rausmussen 9/10 4675 days 1%
Michael Nolan 5/10 4677 days 1%
Frederick Dean 8/10 4677 days 1%
Helen Dean 5/10 4677 days 1%
Dave Mertzig 8/10 4677 days 1%
Michael Walker 10/10 4679 days 1%
Lorraine Walker 9/10 4679 days 1%
Engelstatter 7/10 4680 days 1%
Joey Mertzig 7/10 4694 days 1%
Davebr8e 1/10 4736 days 0%
Nadine 7/10 4749 days 1%
Wertra 7/10 4750 days 1%
Steve Douthwaite 8/10 4756 days 1%
John 8/10 4760 days 1%
Edith and Robert Newton 8/10 4767 days 1%
Reinhard Stahl 8/10 4772 days 1%
Reinhard Stahl 8/10 4772 days 1%
Peter Harden 7/10 4772 days 1%
Henzen 7/10 4776 days 1%
Verest 5/10 4783 days 1%
maureenb 9/10 5011 days 1%
Jonathan Tuthill 10/10 5027 days 1%
Birds Tubbs 7/10 5027 days 1%
Peter Kent 9/10 5029 days 1%
Sally Gordie 8/10 5029 days 1%
Ian Douglas 7/10 5029 days 1%
James Huntzinger 8/10 5033 days 1%
Rien 8/10 5034 days 1%
Carole Carter 8/10 5034 days 1%
Helmut Schmid 10/10 5036 days 1%
Peter Hart 9/10 5039 days 1%
kikiflower 8/10 5042 days 1%
Fritschi 9/10 5044 days 1%
Lucy Duffy 7/10 5045 days 1%
Vlutters 8/10 5047 days 1%
Robert 8/10 5048 days 1%
Marilyn Melhuish 7/10 5051 days 1%
Graham Platt 9/10 5051 days 1%
Richard Harvey 7/10 5051 days 1%
Howell Davies 9/10 5051 days 1%
Richard & Jane 10/10 5051 days 1%
Mike & Jennie 9/10 5053 days 1%
Peter Field 9/10 5053 days 1%
Nico Schoots 8/10 5053 days 1%
Lyn Deavin 7/10 5054 days 1%
Ed & Katie Riches 6/10 5054 days 1%
R E Webb 5/10 5054 days 1%
Gerhard Schoenmeubeck 7/10 5054 days 1%
Rebecca Doehl 8/10 5055 days 1%
Paul & Sharon Sneller 9/10 5055 days 1%
Gillian MacLaren 7/10 5056 days 1%
Hans Oudenbroek 8/10 5056 days 1%
Re Wardlaw 7/10 5059 days 1%
Slangen 8/10 5064 days 1%
Heike 6/10 5066 days 1%
David Blundell 9/10 5066 days 1%
Des & Ann Bidwell 8/10 5066 days 1%
Corv V D Hof 8/10 5068 days 1%
Tom Connis 9/10 5070 days 1%
Janet 8/10 5071 days 1%
Barry Baily 6/10 5071 days 1%
Henriette Haugan 8/10 5084 days 1%
J Knol 6/10 5097 days 1%
arnie 6/10 5102 days 1%
Barsch, Arwed & Gertrud 10/10 5102 days 1%
Jo Delbrugge 8/10 5137 days 1%
Marc & Pauline 8/10 5139 days 1%
Paul 8/10 5140 days 1%
Ross Cooke 7/10 5140 days 1%
Gerard Crothers 7/10 5140 days 1%
Willem & Lilian 8/10 5142 days 1%
Ruth & Derrick 8/10 5146 days 1%
David & Audrey 7/10 5148 days 1%
Sarah Graham 10/10 5149 days 1%
Melanie Wood 8/10 5149 days 1%
R & M Willows 9/10 5150 days 1%
Peter Spooner 8/10 5150 days 1%
Warwick Ravell 9/10 5150 days 1%
Martin Potter 8/10 5375 days 1%
GenH 8/10 5377 days 1%
Aleksandra Gajacki 8/10 5378 days 1%
David Brown 10/10 5381 days 1%
Graham Greentree 4/10 5385 days 1%
Nick van de Belt 8/10 5385 days 1%
Iain Campbell 7/10 5386 days 1%
Eric & Liz McKean 8/10 5390 days 1%
Stefanie 9/10 5391 days 1%
Florian Miller 7/10 5391 days 1%
Phil Smith 9/10 5392 days 1%
Ian and Ailsa 6/10 5395 days 1%
Jansen 8/10 5395 days 1%
Siegfried Tuiel 9/10 5397 days 1%
bryfrance 10/10 5398 days 1%
Nick Tinnemeier 7/10 5398 days 1%
Ian & Phyllis 8/10 5400 days 1%
Tricia Goggin 9/10 5400 days 1%
Jim & Suzy Ducker 9/10 5401 days 1%
Nicola Shaw 10/10 5401 days 1%
Diane Johnston 9/10 5401 days 1%
Svea Sauter 8/10 5401 days 1%
Barry Barnes 8/10 5402 days 1%
Sandra Schulz 9/10 5402 days 1%
Kai Eppink 8/10 5406 days 1%
K Wallis 8/10 5407 days 1%
Gord Carnochan 8/10 5409 days 1%
John Gray 8/10 5409 days 1%
Waitson 8/10 5409 days 1%
Gillian Powell 8/10 5409 days 1%
Erin Dumbauld 8/10 5409 days 1%
Ross Salisbury 9/10 5410 days 1%
Kasten 4/10 5410 days 1%
David Emerick 9/10 5411 days 1%
Steve Pearce 7/10 5412 days 1%
Naomi Kosteaman 10/10 5412 days 1%
Ronald Lippett 4/10 5413 days 1%
Hartmut Tonner 6/10 5414 days 1%
Galamez 8/10 5415 days 1%
Jan Vlasblom 7/10 5416 days 1%
Bert Opdam 8/10 5418 days 1%
Leslie 7/10 5420 days 1%
John Brand 5/10 5422 days 1%
J Wells 2/10 5423 days 0%
Claire Hoyland 7/10 5423 days 1%
Darren Bruestle 7/10 5423 days 1%
Steve and Kay Unguran 9/10 5424 days 1%
Jane & Regis 7/10 5424 days 1%
Trevor Gibbins 8/10 5424 days 1%
Graham 7/10 5424 days 1%
Eva Stauderova 9/10 5427 days 1%
Horton Fawkes 8/10 5427 days 1%
Simon Vallis 9/10 5427 days 1%
Chris 8/10 5428 days 1%
Stevenson 8/10 5429 days 1%
Dave and Lin Mungham 5/10 5429 days 1%
Rossiter 8/10 5429 days 1%
Webster 5/10 5429 days 1%
Petersen 10/10 5429 days 1%
David Glover 10/10 5430 days 1%
Derek Woodward 8/10 5430 days 1%
Gerry Nichols 8/10 5431 days 1%
Mr & Mrs Winter 8/10 5431 days 1%
Jane Hancock 9/10 5431 days 1%
Iain Sutherland 10/10 5431 days 1%
T Chapman 9/10 5431 days 1%
Hee Min Kang 7/10 5433 days 1%
Sarah Ewing 9/10 5433 days 1%
Daniel Dubach 10/10 5436 days 1%
bates 5/10 5436 days 1%
Euros 4/10 5498 days 1%
Gunther 9/10 5686 days 1%
Haley & Jason 8/10 5705 days 1%
Chris & Rob 8/10 5705 days 1%
Kurt 8/10 5706 days 1%
Canuk 2/10 5712 days 0%
paulag 8/10 5712 days 1%
wilsoneng 10/10 5742 days 1%
June 6/10 5742 days 1%
Hans and Astrid 8/10 5750 days 1%
Bergemann 3/10 5759 days 1%
Brett & Tanille 10/10 5761 days 1%
Margo Alaska 8/10 5764 days 1%
Rob & Anne 7/10 5766 days 1%
Margaret O'Sullivan 9/10 5768 days 1%
Colin Daniels 7/10 5775 days 1%
Tony Killingray 7/10 5776 days 1%
Chris el capitan 7/10 5778 days 1%
Giaque 8/10 5779 days 1%
Willi Heinen 7/10 5781 days 1%
Peter Koeck 4/10 5782 days 1%
Sue Bennett 6/10 5783 days 1%
Christen Hans 6/10 5787 days 1%
margaret Klawitter 3/10 5794 days 1%
Tanja Titze 8/10 5794 days 1%
Silvia Kern 8/10 5795 days 1%
Bryan Keddie 7/10 5797 days 1%
Erik Hummelmose 4/10 5797 days 1%
Susan Hitchins 9/10 5797 days 1%
Thomas Stopp 7/10 5797 days 1%
John Winter 8/10 5798 days 1%
John Rylance 9/10 5800 days 1%
Diane Chapple 8/10 5800 days 1%
Supa Simpson 8/10 5806 days 1%
Allan Bond 9/10 5807 days 1%
Iris W 9/10 5807 days 1%
Ian Walks 9/10 5807 days 1%
E.M. Prideaux 7/10 5815 days 1%
jan and john 7/10 5817 days 1%
Beute Hjel 7/10 5817 days 1%
Heino keyssler 7/10 5821 days 1%
Richard Benson 2/10 5832 days 0%
adamek 7/10 5847 days 1%
parker1 8/10 5847 days 1%
warrenp 7/10 5848 days 1%
varenaee 8/10 5848 days 1%
pedawrds 6/10 5852 days 1%
vivw 9/10 5855 days 1%
djrogers 9/10 5856 days 1%
aniekenm 8/10 5857 days 1%
Anne Ford 7/10 5865 days 1%
Poole 10/10 5865 days 1%
Sandra M 8/10 5865 days 1%
Marshall 7/10 5865 days 1%
Melanie Bielefeld 8/10 5865 days 1%
dirkdev 6/10 5867 days 1%
Wolfgang 7/10 5867 days 1%
hughys 7/10 5870 days 1%
Kimberly Skyes 8/10 5870 days 1%
Steven Walsh 5/10 5871 days 1%
David D S 10/10 5871 days 1%
Helen Pet 8/10 5871 days 1%
Philip Ryott 5/10 5873 days 1%
Sena 8/10 5873 days 1%
Vanessa 8/10 5874 days 1%
Evan 8/10 5924 days 1%
nzseeman 7/10 5924 days 1%
bondd 8/10 5972 days 1%
ulrichk 10/10 5980 days 1%
johannac 8/10 5982 days 1%
JoF 5/10 6095 days 1%
HerbertH 8/10 6099 days 1%
KatrinK 10/10 6100 days 1%
Wight 9/10 6105 days 1%
brendar 6/10 6107 days 1%
arthurwa 10/10 6107 days 1%
Richard 1/10 6112 days 0%
PaulC 7/10 6114 days 1%
PamCecil 1/10 6114 days 0%
Mike 6/10 6117 days 1%
JanetM 9/10 6119 days 1%
DaveV 8/10 6123 days 1%
GeraldMcNamora 6/10 6123 days 1%
Mick 3/10 6124 days 1%
Nick 8/10 6124 days 1%
JohnN 5/10 6124 days 1%
BevanLisa 8/10 6124 days 1%
winter_uk 8/10 6125 days 1%
LesleyR 6/10 6125 days 1%
Max 7/10 6127 days 1%
Torsten 3/10 6127 days 1%
Suzie Lechner 9/10 6127 days 1%
Andy Baker 9/10 6127 days 1%
Gill 9/10 6131 days 1%
Michael 5/10 6131 days 1%
A 6/10 6131 days 1%
Chris 7/10 6132 days 1%
Jan 8/10 6138 days 1%
PeteW1 6/10 6141 days 1%
ChrisWeb 6/10 6141 days 1%
JensM 8/10 6142 days 1%
MargaretH 7/10 6142 days 1%
RichardE 7/10 6142 days 1%
AndrewF78 10/10 6143 days 1%
John 7/10 6144 days 1%
Christian 8/10 6144 days 1%
Franz 6/10 6144 days 1%
Brian 7/10 6148 days 1%
Glen 9/10 6149 days 1%
Van Heusden 8/10 6158 days 1%
Alfred 6/10 6158 days 1%
WendyS 7/10 6160 days 1%
AlastairP 8/10 6164 days 1%
Jhooper1 9/10 6165 days 1%
CSander 7/10 6165 days 1%
Phil&Joe 10/10 6172 days 1%
Rory 8/10 6176 days 1%
Michael 8/10 6177 days 1%
helen 10/10 6220 days 1%
Trine 8/10 6226 days 1%
Patricia 7/10 6229 days 1%
Jacinta 8/10 6238 days 1%
Louise 8/10 6271 days 1%
Paul 5/10 6275 days 1%
P&L Mooney 2/10 6282 days 0%
Paul 2/10 6285 days 0%
Gray 8/10 6343 days 1%
Mike Knight 10/10 6347 days 1%
Sue Stewart 9/10 6358 days 1%
Lucchi 7/10 6360 days 1%
Amy Clark 6/10 6478 days 1%
Craig 7/10 6483 days 1%
Laura and Dominic 7/10 6486 days 1%
Mike and Judy 8/10 6487 days 1%
Susan 8/10 6487 days 1%
AlanN316 8/10 6488 days 1%
Stewart 7/10 6490 days 1%
Olaf Penn 9/10 6498 days 1%
Sanne 6/10 6500 days 1%
Mike and Joyce Timms 9/10 6500 days 1%
Tessa McCormick 7/10 6504 days 1%
David Buckley 7/10 6507 days 1%
John Woodrow 1/10 6508 days 0%
Ernst Seter 9/10 6508 days 1%
Paula Curtis 5/10 6511 days 1%
Sue Randall 8/10 6511 days 1%
Sabine Feiner 5/10 6512 days 1%
Roger & Margaret 6/10 6521 days 1%
Bill Lambert 9/10 6523 days 1%
Lisa 10/10 6549 days 1%
Philipa 1/10 6555 days 0%
ranker_43 1/10 6709 days 0%
Tony 2/10 6709 days 0%
Nancy Bill 7/10 6831 days 1%
Andy 3/10 6848 days 1%
Wereld 9/10 6854 days 1%
Wereld 8/10 6854 days 1%
Annette 5/10 6861 days 1%
John 7/10 6861 days 1%
Hur 1/10 6866 days 0%
Christine 2/10 6870 days 0%
Mitch 9/10 6872 days 1%
M Bekker 3/10 6873 days 1%
granger 8/10 6876 days 1%
Wendy 7/10 6877 days 1%
Sandra 8/10 6877 days 1%
Kristen 1/10 6877 days 0%
Fraser 8/10 6881 days 1%
Peter&Amy 7/10 6883 days 1%
Arian 9/10 6883 days 1%
Gordon 5/10 6884 days 1%
Catherine 8/10 6884 days 1%
Pope 7/10 6884 days 1%
Beate 7/10 6885 days 1%
Messing 4/10 6885 days 1%
Marriott 10/10 6885 days 1%
Volker 4/10 6885 days 1%
Rolf 6/10 6885 days 1%
Nicole 5/10 6885 days 1%
Geert 7/10 6887 days 1%
Ian 7/10 6889 days 1%
Brian 9/10 6889 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.49% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 41 days. The Maui Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 123 days. Adjustments are according to the following table.

Days Adjustment
120 -2.43%
121 -2.45%
122 -2.47%
123 -2.49%
124 -2.51%
125 -2.53%
126 -2.55%

Balancing Adjustment

8.65% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

77%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.