Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kia Ora Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Kia Ora Campers

Valid Reviews

147 Valid Reviews

The Kia Ora Campers experience has a total of 151 reviews. There are 147 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 147 valid reviews:

Rating Count Percentage
10/10 79
54%
9/10 50
34%
8/10 9
6%
7/10 2
1%
6/10 3
2%
5/10 0
0%
4/10 3
2%
3/10 0
0%
2/10 0
0%
1/10 1
1%

92.31% Average

The raw data average (mean) for all the Kia Ora Campers valid reviews is 92.31% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

6 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 147 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 6 face-to-face reviews:

Rating Count Percentage
10/10 1
17%
9/10 2
33%
8/10 2
33%
7/10 1
17%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.00% Average

The raw data average (mean) for all the Kia Ora Campers face-to-face reviews is 85.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.97%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Anna Ferguson 10/10 200 days 100%
Alan Donald 9/10 322 days 89%
Peter Bücker 10/10 322 days 89%
julie durfy 10/10 322 days 89%
Vicki Higgins 10/10 323 days 89%
A. Anonymous 4/10 323 days 70%
Nicole Wake 10/10 351 days 86%
Joao Granja 10/10 352 days 86%
Hazel Jenkins 9/10 352 days 86%
Saar , Netherlands. 10/10 352 days 86%
Georg Beyschlag 10/10 382 days 82%
Axel Personne 10/10 382 days 82%
Deborah Ludwig 10/10 382 days 82%
Ben 10/10 383 days 82%
Samantha Lam 9/10 413 days 78%
Lucas Malina 10/10 413 days 78%
Henry Schenker 9/10 413 days 78%
GILLES NORMAND 10/10 413 days 78%
Mickaël Loichon 10/10 414 days 78%
Neil McAdie 10/10 414 days 78%
Miguel Lopez 10/10 443 days 74%
Claudia Ashton 10/10 443 days 74%
Julie P 10/10 444 days 73%
larry fisher 9/10 475 days 69%
John Mette 10/10 627 days 42%
Brendan McAleer 8/10 657 days 36%
Jean Marc CHABOUD 4/10 688 days 26%
K Michele Austin 10/10 688 days 33%
Ken Grant 8/10 688 days 32%
Meng Ng 9/10 688 days 33%
John Appling 9/10 688 days 33%
Isabelle & Bruno - France 10/10 689 days 33%
Michael Ritchie 10/10 716 days 30%
Marguerite Pierron 9/10 716 days 30%
Eva Summermatter 9/10 716 days 30%
Keith Bath 9/10 717 days 29%
Janice Friesen 10/10 717 days 29%
GARY Zweck 9/10 747 days 26%
Gerd Hauschild 10/10 748 days 26%
Stuart WILKINS 9/10 748 days 26%
Barbara 10/10 748 days 26%
Lee Middleton 10/10 778 days 22%
DAVID PASSY 9/10 778 days 22%
Diane Ferry 9/10 778 days 22%
Muhd Yusof 10/10 778 days 22%
lori tyler 10/10 778 days 22%
Andrea Aloisi 6/10 778 days 18%
David Taus 9/10 778 days 22%
Ralph 10/10 779 days 22%
Oliver 10/10 779 days 22%
Tim Daborn 10/10 808 days 19%
Andrea Bradshaw 8/10 808 days 18%
Martin Greenwood 9/10 809 days 19%
Anders Knutsson 1/10 869 days 10%
Suzan Freeman 9/10 1022 days 6%
Robyn Rawson 10/10 1022 days 6%
Blair & Jacqui Martin 9/10 1022 days 6%
Audrey Simon 9/10 1022 days 6%
Christopher Bates 10/10 1023 days 6%
Lance Pearce 10/10 1053 days 6%
Gill Kenna 9/10 1053 days 6%
Tess Carrad 9/10 1053 days 6%
Josh Meyrick 10/10 1054 days 6%
angie Vickers 9/10 1081 days 5%
Denise Harja 10/10 1081 days 5%
Leonie Selk 10/10 1081 days 5%
Bodo Hesse 10/10 1081 days 5%
Dr Valerie Wall 4/10 1082 days 4%
Lyn Coleman 10/10 1082 days 5%
Simon Rickets 10/10 1112 days 5%
Helena Souckova 10/10 1112 days 5%
Chloe Nicholas 8/10 1112 days 5%
George Donkin 10/10 1112 days 5%
Eva Nittegaard 9/10 1112 days 5%
Dorothy and Graham Glen 8/10 1171 days 3%
Thomas Sator 10/10 1173 days 5%
Kevin Taylor 10/10 1173 days 5%
Nick Beer 9/10 1173 days 5%
terri stevens 9/10 1173 days 5%
Marçal Cot 9/10 1173 days 5%
Christopher Holmes 10/10 1173 days 5%
Allain Riepema 10/10 1187 days 3%
Hubert Toh 10/10 1235 days 5%
Kim Pinkerton 6/10 1418 days 4%
Henry Carstens 7/10 1418 days 4%
Tim Doskoch 6/10 1418 days 4%
Laurence Edwards 8/10 1446 days 4%
Nikolaj Lambertsen 9/10 1446 days 5%
richard genovese 9/10 1446 days 5%
Martina Rahlff 9/10 1446 days 5%
Kok Seong Wong 9/10 1477 days 4%
Kim Morhaus 9/10 1477 days 4%
Geoff Bardsley 10/10 1477 days 4%
Chris Britton 10/10 1477 days 4%
Camille Dow Baker 9/10 1477 days 4%
Tracy Houston 10/10 1477 days 4%
morgane delicourt 10/10 1508 days 4%
Davide Andriola 10/10 1508 days 4%
Raphael 10/10 1508 days 4%
Evelyn Rloeh 9/10 1521 days 3%
Ginetta Matthews 8/10 1538 days 4%
Ben Awcock 10/10 1538 days 4%
Michael Amos 9/10 1538 days 4%
Tony Waters 10/10 1599 days 4%
Nathan Taylor 10/10 1661 days 4%
Paul and Astrid 7/10 1796 days 2%
Julia Ebneter 8/10 1836 days 2%
Myrthe van Burink 10/10 1843 days 4%
Johannes Leistner 10/10 1843 days 4%
Lynne Martin 9/10 1874 days 4%
JMC 9/10 1875 days 4%
Cindy Renea 10/10 2484 days 2%
Tony Williamson 10/10 2635 days 2%
Don Sutherland 9/10 2645 days 1%
L+B 9/10 2849 days 2%
kmgirard 10/10 2880 days 2%
Jon satchwell 10/10 2880 days 2%
Marymac 9/10 2908 days 1%
chris malkin 9/10 2908 days 1%
JP Kearney 10/10 2970 days 1%
jennyjay 9/10 3000 days 1%
Maverick 10/10 3214 days 1%
Henning_Lizette 9/10 3214 days 1%
Sandra 10/10 3214 days 1%
Lara_C 9/10 3214 days 1%
djandjcmccallum 9/10 3274 days 1%
simonl2m 8/10 3305 days 1%
janejeff 10/10 3305 days 1%
piersa 9/10 3336 days 1%
debnphil 10/10 3397 days 0%
honeymoon1 10/10 3397 days 0%
oherreravaras 10/10 3427 days 0%
kiwitravellers 10/10 3427 days 0%
El Duderino 9/10 3427 days 0%
Smyth 9/10 3611 days 0%
Shan104 9/10 3670 days 1%
gazbow 10/10 3762 days 1%
PZ72 10/10 3976 days 1%
Stephen Fletcher 10/10 4066 days 1%
scully 10/10 4066 days 1%
Chris22 9/10 4096 days 1%
Andrew Doutch 9/10 4249 days 1%
nina 10/10 4249 days 1%
agc 10/10 4249 days 1%
Malcolm Henham 10/10 4369 days 1%
Ann McGrath 10/10 4735 days 1%
harry425 10/10 5131 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kia Ora Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.76% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 46 days. The Kia Ora Campers experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Kia Ora Campers experience has been adjusted for 135 days. Adjustments are according to the following table.

Days Adjustment
132 -2.70%
133 -2.72%
134 -2.74%
135 -2.76%
136 -2.78%
137 -2.80%
138 -2.82%

Final Ranking Score

88%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.