Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kia Ora Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kia Ora Campers
Valid Reviews
146 Valid Reviews
The Kia Ora Campers experience has a total of 149 reviews. There are 146 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 146 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 79 |
|
54% |
| 9/10 | 50 |
|
34% |
| 8/10 | 9 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.67% Average
The raw data average (mean) for all the Kia Ora Campers valid reviews is 92.67% and is based on 146 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 146 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
17% |
| 9/10 | 2 |
|
33% |
| 8/10 | 2 |
|
33% |
| 7/10 | 1 |
|
17% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.00% Average
The raw data average (mean) for all the Kia Ora Campers face-to-face reviews is 85.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.48%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Anna Ferguson | 10/10 | 44 days | 99.69 | 100% | |
| Alan Donald | 9/10 | 166 days | 95.63 | 96% | |
| Peter Bücker | 10/10 | 166 days | 95.63 | 96% | |
| julie durfy | 10/10 | 166 days | 95.63 | 96% | |
| Vicki Higgins | 10/10 | 167 days | 95.58 | 96% | |
| Nicole Wake | 10/10 | 195 days | 93.97 | 94% | |
| Joao Granja | 10/10 | 196 days | 93.91 | 94% | |
| Hazel Jenkins | 9/10 | 196 days | 93.91 | 94% | |
| Saar , Netherlands. | 10/10 | 196 days | 93.91 | 94% | |
| Georg Beyschlag | 10/10 | 226 days | 91.91 | 92% | |
| Axel Personne | 10/10 | 226 days | 91.91 | 92% | |
| Deborah Ludwig | 10/10 | 226 days | 91.91 | 92% | |
| Ben | 10/10 | 227 days | 91.83 | 92% | |
| Samantha Lam | 9/10 | 257 days | 89.53 | 90% | |
| Lucas Malina | 10/10 | 257 days | 89.53 | 90% | |
| Henry Schenker | 9/10 | 257 days | 89.53 | 90% | |
| GILLES NORMAND | 10/10 | 257 days | 89.53 | 90% | |
| Mickaël Loichon | 10/10 | 258 days | 89.45 | 90% | |
| Neil McAdie | 10/10 | 258 days | 89.45 | 90% | |
| Miguel Lopez | 10/10 | 287 days | 86.95 | 87% | |
| Claudia Ashton | 10/10 | 287 days | 86.95 | 87% | |
| Julie P | 10/10 | 288 days | 86.86 | 87% | |
| larry fisher | 9/10 | 319 days | 83.87 | 84% | |
| John Mette | 10/10 | 471 days | 64.85 | 65% | |
| Brendan McAleer | 8/10 | 501 days | 57.21 | 57% | |
| Jean Marc CHABOUD | 4/10 | 532 days | 43.57 | 44% | |
| K Michele Austin | 10/10 | 532 days | 55.15 | 55% | |
| Ken Grant | 8/10 | 532 days | 52.39 | 53% | |
| Meng Ng | 9/10 | 532 days | 55.15 | 55% | |
| John Appling | 9/10 | 532 days | 55.15 | 55% | |
| Isabelle & Bruno - France | 10/10 | 533 days | 54.98 | 55% | |
| Michael Ritchie | 10/10 | 560 days | 50.36 | 51% | |
| Marguerite Pierron | 9/10 | 560 days | 50.36 | 51% | |
| Eva Summermatter | 9/10 | 560 days | 50.36 | 51% | |
| Keith Bath | 9/10 | 561 days | 50.19 | 50% | |
| Janice Friesen | 10/10 | 561 days | 50.19 | 50% | |
| GARY Zweck | 9/10 | 591 days | 45.25 | 45% | |
| Gerd Hauschild | 10/10 | 592 days | 45.09 | 45% | |
| Stuart WILKINS | 9/10 | 592 days | 45.09 | 45% | |
| Barbara | 10/10 | 592 days | 45.09 | 45% | |
| Lee Middleton | 10/10 | 622 days | 40.45 | 41% | |
| DAVID PASSY | 9/10 | 622 days | 40.45 | 41% | |
| Diane Ferry | 9/10 | 622 days | 40.45 | 41% | |
| Muhd Yusof | 10/10 | 622 days | 40.45 | 41% | |
| lori tyler | 10/10 | 622 days | 40.45 | 41% | |
| Andrea Aloisi | 6/10 | 622 days | 33.58 | 34% | |
| David Taus | 9/10 | 622 days | 40.45 | 41% | |
| Ralph | 10/10 | 623 days | 40.3 | 40% | |
| Oliver | 10/10 | 623 days | 40.3 | 40% | |
| Tim Daborn | 10/10 | 652 days | 36.1 | 36% | |
| Andrea Bradshaw | 8/10 | 652 days | 34.29 | 34% | |
| Martin Greenwood | 9/10 | 653 days | 35.96 | 36% | |
| Anders Knutsson | 1/10 | 713 days | 20.53 | 21% | |
| Suzan Freeman | 9/10 | 866 days | 13.31 | 13% | |
| Robyn Rawson | 10/10 | 866 days | 13.31 | 13% | |
| Blair & Jacqui Martin | 9/10 | 866 days | 13.31 | 13% | |
| Audrey Simon | 9/10 | 866 days | 13.31 | 13% | |
| Christopher Bates | 10/10 | 867 days | 13.24 | 13% | |
| Lance Pearce | 10/10 | 897 days | 11.21 | 11% | |
| Gill Kenna | 9/10 | 897 days | 11.21 | 11% | |
| Tess Carrad | 9/10 | 897 days | 11.21 | 11% | |
| Josh Meyrick | 10/10 | 898 days | 11.15 | 11% | |
| angie Vickers | 9/10 | 925 days | 9.58 | 10% | |
| Denise Harja | 10/10 | 925 days | 9.58 | 10% | |
| Leonie Selk | 10/10 | 925 days | 9.58 | 10% | |
| Bodo Hesse | 10/10 | 925 days | 9.58 | 10% | |
| Dr Valerie Wall | 4/10 | 926 days | 7.53 | 8% | |
| Lyn Coleman | 10/10 | 926 days | 9.53 | 10% | |
| Simon Rickets | 10/10 | 956 days | 8.06 | 8% | |
| Helena Souckova | 10/10 | 956 days | 8.06 | 8% | |
| Chloe Nicholas | 8/10 | 956 days | 7.66 | 8% | |
| George Donkin | 10/10 | 956 days | 8.06 | 8% | |
| Eva Nittegaard | 9/10 | 956 days | 8.06 | 8% | |
| Dorothy and Graham Glen | 8/10 | 1015 days |  |
5.71 | 6% |
| Thomas Sator | 10/10 | 1017 days | 5.96 | 6% | |
| Kevin Taylor | 10/10 | 1017 days | 5.96 | 6% | |
| Nick Beer | 9/10 | 1017 days | 5.96 | 6% | |
| terri stevens | 9/10 | 1017 days | 5.96 | 6% | |
| Marçal Cot | 9/10 | 1017 days | 5.96 | 6% | |
| Christopher Holmes | 10/10 | 1017 days | 5.96 | 6% | |
| Allain Riepema | 10/10 | 1031 days | |
5.65 | 6% |
| Hubert Toh | 10/10 | 1079 days | 5.04 | 5% | |
| Kim Pinkerton | 6/10 | 1262 days | 3.88 | 4% | |
| Henry Carstens | 7/10 | 1262 days | 4.25 | 4% | |
| Tim Doskoch | 6/10 | 1262 days | 3.88 | 4% | |
| Laurence Edwards | 8/10 | 1290 days | 4.39 | 4% | |
| Nikolaj Lambertsen | 9/10 | 1290 days | 4.62 | 5% | |
| richard genovese | 9/10 | 1290 days | 4.62 | 5% | |
| Martina Rahlff | 9/10 | 1290 days | 4.62 | 5% | |
| Kok Seong Wong | 9/10 | 1321 days | 4.56 | 5% | |
| Kim Morhaus | 9/10 | 1321 days | 4.56 | 5% | |
| Geoff Bardsley | 10/10 | 1321 days | 4.56 | 5% | |
| Chris Britton | 10/10 | 1321 days | 4.56 | 5% | |
| Camille Dow Baker | 9/10 | 1321 days | 4.56 | 5% | |
| Tracy Houston | 10/10 | 1321 days | 4.56 | 5% | |
| morgane delicourt | 10/10 | 1352 days | 4.5 | 5% | |
| Davide Andriola | 10/10 | 1352 days | 4.5 | 5% | |
| Raphael | 10/10 | 1352 days | 4.5 | 5% | |
| Evelyn Rloeh | 9/10 | 1365 days | |
4.47 | 4% |
| Ginetta Matthews | 8/10 | 1382 days | 4.22 | 4% | |
| Ben Awcock | 10/10 | 1382 days | 4.44 | 4% | |
| Michael Amos | 9/10 | 1382 days | 4.44 | 4% | |
| Tony Waters | 10/10 | 1443 days | 4.32 | 4% | |
| Nathan Taylor | 10/10 | 1505 days | 4.2 | 4% | |
| Paul and Astrid | 7/10 | 1640 days | |
3.58 | 4% |
| Julia Ebneter | 8/10 | 1680 days | |
3.66 | 4% |
| Myrthe van Burink | 10/10 | 1687 days | 3.84 | 4% | |
| Johannes Leistner | 10/10 | 1687 days | 3.84 | 4% | |
| Lynne Martin | 9/10 | 1718 days | 3.78 | 4% | |
| JMC | 9/10 | 1719 days | 3.78 | 4% | |
| Cindy Renea | 10/10 | 2328 days | 2.59 | 3% | |
| Tony Williamson | 10/10 | 2479 days | 2.29 | 2% | |
| Don Sutherland | 9/10 | 2489 days | |
2.27 | 2% |
| L+B | 9/10 | 2693 days | 1.87 | 2% | |
| kmgirard | 10/10 | 2724 days | 1.81 | 2% | |
| Jon satchwell | 10/10 | 2724 days | 1.81 | 2% | |
| Marymac | 9/10 | 2752 days | 1.76 | 2% | |
| chris malkin | 9/10 | 2752 days | 1.76 | 2% | |
| JP Kearney | 10/10 | 2814 days | 1.64 | 2% | |
| jennyjay | 9/10 | 2844 days | 1.58 | 2% | |
| Maverick | 10/10 | 3058 days | 1.16 | 1% | |
| Henning_Lizette | 9/10 | 3058 days | 1.16 | 1% | |
| Sandra | 10/10 | 3058 days | 1.16 | 1% | |
| Lara_C | 9/10 | 3058 days | 1.16 | 1% | |
| djandjcmccallum | 9/10 | 3118 days | 1.04 | 1% | |
| simonl2m | 8/10 | 3149 days | 0.93 | 1% | |
| janejeff | 10/10 | 3149 days | 0.98 | 1% | |
| piersa | 9/10 | 3180 days | 0.92 | 1% | |
| debnphil | 10/10 | 3241 days | 0.8 | 1% | |
| honeymoon1 | 10/10 | 3241 days | 0.8 | 1% | |
| oherreravaras | 10/10 | 3271 days | 0.74 | 1% | |
| kiwitravellers | 10/10 | 3271 days | 0.74 | 1% | |
| El Duderino | 9/10 | 3271 days | 0.74 | 1% | |
| Smyth | 9/10 | 3455 days | 0.38 | 0% | |
| Shan104 | 9/10 | 3514 days | 0.27 | 0% | |
| gazbow | 10/10 | 3606 days | 0.09 | 0% | |
| PZ72 | 10/10 | 3820 days | 0.0 | 0% | |
| Stephen Fletcher | 10/10 | 3910 days | 0.0 | 0% | |
| scully | 10/10 | 3910 days | 0.0 | 0% | |
| Chris22 | 9/10 | 3940 days | 0.0 | 0% | |
| Andrew Doutch | 9/10 | 4093 days | 0.0 | 0% | |
| nina | 10/10 | 4093 days | 0.0 | 0% | |
| agc | 10/10 | 4093 days | 0.0 | 0% | |
| Malcolm Henham | 10/10 | 4213 days | 0.0 | 0% | |
| Ann McGrath | 10/10 | 4579 days | 0.0 | 0% | |
| harry425 | 10/10 | 4975 days | 0.0 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kia Ora Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.58% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 113 days. The Kia Ora Campers experience has 2 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kia Ora Campers experience has been adjusted for 21 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 18 | -0.21% |
| 19 | -0.22% |
| 20 | -0.23% |
| 21 | -0.24% |
| 22 | -0.25% |
| 23 | -0.27% |
| 24 | -0.28% |
| … | … |
Final Ranking Score
92%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.