Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kia Ora Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Kia Ora Campers

Valid Reviews

147 Valid Reviews

The Kia Ora Campers experience has a total of 151 reviews. There are 147 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 147 valid reviews:

Rating Count Percentage
10/10 79
54%
9/10 50
34%
8/10 9
6%
7/10 2
1%
6/10 3
2%
5/10 0
0%
4/10 3
2%
3/10 0
0%
2/10 0
0%
1/10 1
1%

92.31% Average

The raw data average (mean) for all the Kia Ora Campers valid reviews is 92.31% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

6 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 147 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 6 face-to-face reviews:

Rating Count Percentage
10/10 1
17%
9/10 2
33%
8/10 2
33%
7/10 1
17%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.00% Average

The raw data average (mean) for all the Kia Ora Campers face-to-face reviews is 85.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.67%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Anna Ferguson 10/10 113 days 97.98 100%
Alan Donald 9/10 235 days 91.25 93%
Peter Bücker 10/10 235 days 91.25 93%
julie durfy 10/10 235 days 91.25 93%
Vicki Higgins 10/10 235 days 91.25 93%
A. Anonymous 4/10 235 days 72.09 74%
Nicole Wake 10/10 264 days 88.96 91%
Joao Granja 10/10 264 days 88.96 91%
Hazel Jenkins 9/10 264 days 88.96 91%
Saar , Netherlands. 10/10 264 days 88.96 91%
Georg Beyschlag 10/10 295 days 86.21 88%
Axel Personne 10/10 295 days 86.21 88%
Deborah Ludwig 10/10 295 days 86.21 88%
Ben 10/10 295 days 86.21 88%
Samantha Lam 9/10 326 days 83.16 85%
Lucas Malina 10/10 326 days 83.16 85%
Henry Schenker 9/10 326 days 83.16 85%
GILLES NORMAND 10/10 326 days 83.16 85%
Mickaël Loichon 10/10 326 days 83.16 85%
Neil McAdie 10/10 326 days 83.16 85%
Miguel Lopez 10/10 356 days 79.92 82%
Claudia Ashton 10/10 356 days 79.92 82%
Julie P 10/10 356 days 79.92 82%
larry fisher 9/10 387 days 76.27 78%
John Mette 10/10 540 days 53.79 55%
Brendan McAleer 8/10 570 days 46.24 47%
Jean Marc CHABOUD 4/10 601 days 34.5 35%
K Michele Austin 10/10 601 days 43.67 45%
Ken Grant 8/10 601 days 41.49 42%
Meng Ng 9/10 601 days 43.67 45%
John Appling 9/10 601 days 43.67 45%
Isabelle & Bruno - France 10/10 601 days 43.67 45%
Michael Ritchie 10/10 629 days 39.41 40%
Marguerite Pierron 9/10 629 days 39.41 40%
Eva Summermatter 9/10 629 days 39.41 40%
Keith Bath 9/10 629 days 39.41 40%
Janice Friesen 10/10 629 days 39.41 40%
GARY Zweck 9/10 660 days 34.99 36%
Gerd Hauschild 10/10 660 days 34.99 36%
Stuart WILKINS 9/10 660 days 34.99 36%
Barbara 10/10 660 days 34.99 36%
Lee Middleton 10/10 691 days 30.86 32%
DAVID PASSY 9/10 691 days 30.86 32%
Diane Ferry 9/10 691 days 30.86 32%
Muhd Yusof 10/10 691 days 30.86 32%
lori tyler 10/10 691 days 30.86 32%
Andrea Aloisi 6/10 691 days 25.62 26%
David Taus 9/10 691 days 30.86 32%
Ralph 10/10 691 days 30.86 32%
Oliver 10/10 691 days 30.86 32%
Tim Daborn 10/10 721 days 27.17 28%
Andrea Bradshaw 8/10 721 days 25.81 26%
Martin Greenwood 9/10 721 days 27.17 28%
Anders Knutsson 1/10 782 days 14.98 15%
Suzan Freeman 9/10 935 days 9.06 9%
Robyn Rawson 10/10 935 days 9.06 9%
Blair & Jacqui Martin 9/10 935 days 9.06 9%
Audrey Simon 9/10 935 days 9.06 9%
Christopher Bates 10/10 935 days 9.06 9%
Lance Pearce 10/10 966 days 7.64 8%
Gill Kenna 9/10 966 days 7.64 8%
Tess Carrad 9/10 966 days 7.64 8%
Josh Meyrick 10/10 966 days 7.64 8%
angie Vickers 9/10 994 days 6.62 7%
Denise Harja 10/10 994 days 6.62 7%
Leonie Selk 10/10 994 days 6.62 7%
Bodo Hesse 10/10 994 days 6.62 7%
Dr Valerie Wall 4/10 994 days 5.23 5%
Lyn Coleman 10/10 994 days 6.62 7%
Simon Rickets 10/10 1025 days 5.78 6%
Helena Souckova 10/10 1025 days 5.78 6%
Chloe Nicholas 8/10 1025 days 5.49 6%
George Donkin 10/10 1025 days 5.78 6%
Eva Nittegaard 9/10 1025 days 5.78 6%
Dorothy and Graham Glen 8/10 1083 days true 4.77 5%
Thomas Sator 10/10 1086 days 5.01 5%
Kevin Taylor 10/10 1086 days 5.01 5%
Nick Beer 9/10 1086 days 5.01 5%
terri stevens 9/10 1086 days 5.01 5%
Marçal Cot 9/10 1086 days 5.01 5%
Christopher Holmes 10/10 1086 days 5.01 5%
Allain Riepema 10/10 1099 days true 4.99 5%
Hubert Toh 10/10 1147 days 4.9 5%
Kim Pinkerton 6/10 1331 days 3.77 4%
Henry Carstens 7/10 1331 days 4.13 4%
Tim Doskoch 6/10 1331 days 3.77 4%
Laurence Edwards 8/10 1359 days 4.26 4%
Nikolaj Lambertsen 9/10 1359 days 4.48 5%
richard genovese 9/10 1359 days 4.48 5%
Martina Rahlff 9/10 1359 days 4.48 5%
Kok Seong Wong 9/10 1390 days 4.42 5%
Kim Morhaus 9/10 1390 days 4.42 5%
Geoff Bardsley 10/10 1390 days 4.42 5%
Chris Britton 10/10 1390 days 4.42 5%
Camille Dow Baker 9/10 1390 days 4.42 5%
Tracy Houston 10/10 1390 days 4.42 5%
morgane delicourt 10/10 1421 days 4.36 4%
Davide Andriola 10/10 1421 days 4.36 4%
Raphael 10/10 1421 days 4.36 4%
Evelyn Rloeh 9/10 1433 days true 4.34 4%
Ginetta Matthews 8/10 1451 days 4.09 4%
Ben Awcock 10/10 1451 days 4.3 4%
Michael Amos 9/10 1451 days 4.3 4%
Tony Waters 10/10 1512 days 4.18 4%
Nathan Taylor 10/10 1574 days 4.06 4%
Paul and Astrid 7/10 1708 days true 3.46 4%
Julia Ebneter 8/10 1748 days true 3.54 4%
Myrthe van Burink 10/10 1756 days 3.71 4%
Johannes Leistner 10/10 1756 days 3.71 4%
Lynne Martin 9/10 1787 days 3.65 4%
JMC 9/10 1787 days 3.65 4%
Cindy Renea 10/10 2396 days 2.45 3%
Tony Williamson 10/10 2547 days 2.16 2%
Don Sutherland 9/10 2557 days true 2.14 2%
L+B 9/10 2761 days 1.74 2%
kmgirard 10/10 2792 days 1.68 2%
Jon satchwell 10/10 2792 days 1.68 2%
Marymac 9/10 2820 days 1.62 2%
chris malkin 9/10 2820 days 1.62 2%
JP Kearney 10/10 2882 days 1.5 2%
jennyjay 9/10 2912 days 1.44 1%
Maverick 10/10 3126 days 1.03 1%
Henning_Lizette 9/10 3126 days 1.03 1%
Sandra 10/10 3126 days 1.03 1%
Lara_C 9/10 3126 days 1.03 1%
djandjcmccallum 9/10 3186 days 0.91 1%
simonl2m 8/10 3217 days 0.8 1%
janejeff 10/10 3217 days 0.85 1%
piersa 9/10 3248 days 0.79 1%
debnphil 10/10 3309 days 0.67 1%
honeymoon1 10/10 3309 days 0.67 1%
oherreravaras 10/10 3339 days 0.61 1%
kiwitravellers 10/10 3339 days 0.61 1%
El Duderino 9/10 3339 days 0.61 1%
Smyth 9/10 3523 days 0.25 0%
Shan104 9/10 3582 days 0.13 0%
gazbow 10/10 3674 days 0.0 0%
PZ72 10/10 3888 days 0.0 0%
Stephen Fletcher 10/10 3978 days 0.0 0%
scully 10/10 3978 days 0.0 0%
Chris22 9/10 4008 days 0.0 0%
Andrew Doutch 9/10 4161 days 0.0 0%
nina 10/10 4161 days 0.0 0%
agc 10/10 4161 days 0.0 0%
Malcolm Henham 10/10 4281 days 0.0 0%
Ann McGrath 10/10 4647 days 0.0 0%
harry425 10/10 5043 days 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kia Ora Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.72% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 55 days. The Kia Ora Campers experience has 1 recent ranking. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Kia Ora Campers experience has been adjusted for 48 days. Adjustments are according to the following table.

Days Adjustment
45 -0.84%
46 -0.85%
47 -0.87%
48 -0.89%
49 -0.91%
50 -0.93%
51 -0.95%

Final Ranking Score

90%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.