Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kia Ora Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kia Ora Campers
Valid Reviews
147 Valid Reviews
The Kia Ora Campers experience has a total of 151 reviews. There are 147 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 147 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 79 |
|
54% |
| 9/10 | 50 |
|
34% |
| 8/10 | 9 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.31% Average
The raw data average (mean) for all the Kia Ora Campers valid reviews is 92.31% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 147 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
17% |
| 9/10 | 2 |
|
33% |
| 8/10 | 2 |
|
33% |
| 7/10 | 1 |
|
17% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.00% Average
The raw data average (mean) for all the Kia Ora Campers face-to-face reviews is 85.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.97%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anna Ferguson | 10/10 | 200 days | 100% |
| Alan Donald | 9/10 | 322 days | 89% |
| Peter Bücker | 10/10 | 322 days | 89% |
| julie durfy | 10/10 | 322 days | 89% |
| Vicki Higgins | 10/10 | 323 days | 89% |
| A. Anonymous | 4/10 | 323 days | 70% |
| Nicole Wake | 10/10 | 351 days | 86% |
| Joao Granja | 10/10 | 352 days | 86% |
| Hazel Jenkins | 9/10 | 352 days | 86% |
| Saar , Netherlands. | 10/10 | 352 days | 86% |
| Georg Beyschlag | 10/10 | 382 days | 82% |
| Axel Personne | 10/10 | 382 days | 82% |
| Deborah Ludwig | 10/10 | 382 days | 82% |
| Ben | 10/10 | 383 days | 82% |
| Samantha Lam | 9/10 | 413 days | 78% |
| Lucas Malina | 10/10 | 413 days | 78% |
| Henry Schenker | 9/10 | 413 days | 78% |
| GILLES NORMAND | 10/10 | 413 days | 78% |
| Mickaël Loichon | 10/10 | 414 days | 78% |
| Neil McAdie | 10/10 | 414 days | 78% |
| Miguel Lopez | 10/10 | 443 days | 74% |
| Claudia Ashton | 10/10 | 443 days | 74% |
| Julie P | 10/10 | 444 days | 73% |
| larry fisher | 9/10 | 475 days | 69% |
| John Mette | 10/10 | 627 days | 42% |
| Brendan McAleer | 8/10 | 657 days | 36% |
| Jean Marc CHABOUD | 4/10 | 688 days | 26% |
| K Michele Austin | 10/10 | 688 days | 33% |
| Ken Grant | 8/10 | 688 days | 32% |
| Meng Ng | 9/10 | 688 days | 33% |
| John Appling | 9/10 | 688 days | 33% |
| Isabelle & Bruno - France | 10/10 | 689 days | 33% |
| Michael Ritchie | 10/10 | 716 days | 30% |
| Marguerite Pierron | 9/10 | 716 days | 30% |
| Eva Summermatter | 9/10 | 716 days | 30% |
| Keith Bath | 9/10 | 717 days | 29% |
| Janice Friesen | 10/10 | 717 days | 29% |
| GARY Zweck | 9/10 | 747 days | 26% |
| Gerd Hauschild | 10/10 | 748 days | 26% |
| Stuart WILKINS | 9/10 | 748 days | 26% |
| Barbara | 10/10 | 748 days | 26% |
| Lee Middleton | 10/10 | 778 days | 22% |
| DAVID PASSY | 9/10 | 778 days | 22% |
| Diane Ferry | 9/10 | 778 days | 22% |
| Muhd Yusof | 10/10 | 778 days | 22% |
| lori tyler | 10/10 | 778 days | 22% |
| Andrea Aloisi | 6/10 | 778 days | 18% |
| David Taus | 9/10 | 778 days | 22% |
| Ralph | 10/10 | 779 days | 22% |
| Oliver | 10/10 | 779 days | 22% |
| Tim Daborn | 10/10 | 808 days | 19% |
| Andrea Bradshaw | 8/10 | 808 days | 18% |
| Martin Greenwood | 9/10 | 809 days | 19% |
| Anders Knutsson | 1/10 | 869 days | 10% |
| Suzan Freeman | 9/10 | 1022 days | 6% |
| Robyn Rawson | 10/10 | 1022 days | 6% |
| Blair & Jacqui Martin | 9/10 | 1022 days | 6% |
| Audrey Simon | 9/10 | 1022 days | 6% |
| Christopher Bates | 10/10 | 1023 days | 6% |
| Lance Pearce | 10/10 | 1053 days | 6% |
| Gill Kenna | 9/10 | 1053 days | 6% |
| Tess Carrad | 9/10 | 1053 days | 6% |
| Josh Meyrick | 10/10 | 1054 days | 6% |
| angie Vickers | 9/10 | 1081 days | 5% |
| Denise Harja | 10/10 | 1081 days | 5% |
| Leonie Selk | 10/10 | 1081 days | 5% |
| Bodo Hesse | 10/10 | 1081 days | 5% |
| Dr Valerie Wall | 4/10 | 1082 days | 4% |
| Lyn Coleman | 10/10 | 1082 days | 5% |
| Simon Rickets | 10/10 | 1112 days | 5% |
| Helena Souckova | 10/10 | 1112 days | 5% |
| Chloe Nicholas | 8/10 | 1112 days | 5% |
| George Donkin | 10/10 | 1112 days | 5% |
| Eva Nittegaard | 9/10 | 1112 days | 5% |
| Dorothy and Graham Glen | 8/10 | 1171 days | 3% |
| Thomas Sator | 10/10 | 1173 days | 5% |
| Kevin Taylor | 10/10 | 1173 days | 5% |
| Nick Beer | 9/10 | 1173 days | 5% |
| terri stevens | 9/10 | 1173 days | 5% |
| Marçal Cot | 9/10 | 1173 days | 5% |
| Christopher Holmes | 10/10 | 1173 days | 5% |
| Allain Riepema | 10/10 | 1187 days | 3% |
| Hubert Toh | 10/10 | 1235 days | 5% |
| Kim Pinkerton | 6/10 | 1418 days | 4% |
| Henry Carstens | 7/10 | 1418 days | 4% |
| Tim Doskoch | 6/10 | 1418 days | 4% |
| Laurence Edwards | 8/10 | 1446 days | 4% |
| Nikolaj Lambertsen | 9/10 | 1446 days | 5% |
| richard genovese | 9/10 | 1446 days | 5% |
| Martina Rahlff | 9/10 | 1446 days | 5% |
| Kok Seong Wong | 9/10 | 1477 days | 4% |
| Kim Morhaus | 9/10 | 1477 days | 4% |
| Geoff Bardsley | 10/10 | 1477 days | 4% |
| Chris Britton | 10/10 | 1477 days | 4% |
| Camille Dow Baker | 9/10 | 1477 days | 4% |
| Tracy Houston | 10/10 | 1477 days | 4% |
| morgane delicourt | 10/10 | 1508 days | 4% |
| Davide Andriola | 10/10 | 1508 days | 4% |
| Raphael | 10/10 | 1508 days | 4% |
| Evelyn Rloeh | 9/10 | 1521 days | 3% |
| Ginetta Matthews | 8/10 | 1538 days | 4% |
| Ben Awcock | 10/10 | 1538 days | 4% |
| Michael Amos | 9/10 | 1538 days | 4% |
| Tony Waters | 10/10 | 1599 days | 4% |
| Nathan Taylor | 10/10 | 1661 days | 4% |
| Paul and Astrid | 7/10 | 1796 days | 2% |
| Julia Ebneter | 8/10 | 1836 days | 2% |
| Myrthe van Burink | 10/10 | 1843 days | 4% |
| Johannes Leistner | 10/10 | 1843 days | 4% |
| Lynne Martin | 9/10 | 1874 days | 4% |
| JMC | 9/10 | 1875 days | 4% |
| Cindy Renea | 10/10 | 2484 days | 2% |
| Tony Williamson | 10/10 | 2635 days | 2% |
| Don Sutherland | 9/10 | 2645 days | 1% |
| L+B | 9/10 | 2849 days | 2% |
| kmgirard | 10/10 | 2880 days | 2% |
| Jon satchwell | 10/10 | 2880 days | 2% |
| Marymac | 9/10 | 2908 days | 1% |
| chris malkin | 9/10 | 2908 days | 1% |
| JP Kearney | 10/10 | 2970 days | 1% |
| jennyjay | 9/10 | 3000 days | 1% |
| Maverick | 10/10 | 3214 days | 1% |
| Henning_Lizette | 9/10 | 3214 days | 1% |
| Sandra | 10/10 | 3214 days | 1% |
| Lara_C | 9/10 | 3214 days | 1% |
| djandjcmccallum | 9/10 | 3274 days | 1% |
| simonl2m | 8/10 | 3305 days | 1% |
| janejeff | 10/10 | 3305 days | 1% |
| piersa | 9/10 | 3336 days | 1% |
| debnphil | 10/10 | 3397 days | 0% |
| honeymoon1 | 10/10 | 3397 days | 0% |
| oherreravaras | 10/10 | 3427 days | 0% |
| kiwitravellers | 10/10 | 3427 days | 0% |
| El Duderino | 9/10 | 3427 days | 0% |
| Smyth | 9/10 | 3611 days | 0% |
| Shan104 | 9/10 | 3670 days | 1% |
| gazbow | 10/10 | 3762 days | 1% |
| PZ72 | 10/10 | 3976 days | 1% |
| Stephen Fletcher | 10/10 | 4066 days | 1% |
| scully | 10/10 | 4066 days | 1% |
| Chris22 | 9/10 | 4096 days | 1% |
| Andrew Doutch | 9/10 | 4249 days | 1% |
| nina | 10/10 | 4249 days | 1% |
| agc | 10/10 | 4249 days | 1% |
| Malcolm Henham | 10/10 | 4369 days | 1% |
| Ann McGrath | 10/10 | 4735 days | 1% |
| harry425 | 10/10 | 5131 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kia Ora Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.76% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 46 days. The Kia Ora Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kia Ora Campers experience has been adjusted for 135 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 132 | -2.70% |
| 133 | -2.72% |
| 134 | -2.74% |
| 135 | -2.76% |
| 136 | -2.78% |
| 137 | -2.80% |
| 138 | -2.82% |
| … | … |
Final Ranking Score
88%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.