Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kia Ora Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kia Ora Campers
Valid Reviews
147 Valid Reviews
The Kia Ora Campers experience has a total of 151 reviews. There are 147 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 147 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 79 |
|
54% |
| 9/10 | 50 |
|
34% |
| 8/10 | 9 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.31% Average
The raw data average (mean) for all the Kia Ora Campers valid reviews is 92.31% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 147 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
17% |
| 9/10 | 2 |
|
33% |
| 8/10 | 2 |
|
33% |
| 7/10 | 1 |
|
17% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.00% Average
The raw data average (mean) for all the Kia Ora Campers face-to-face reviews is 85.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.67%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Anna Ferguson | 10/10 | 113 days | 97.98 | 100% | |
| Alan Donald | 9/10 | 235 days | 91.25 | 93% | |
| Peter Bücker | 10/10 | 235 days | 91.25 | 93% | |
| julie durfy | 10/10 | 235 days | 91.25 | 93% | |
| Vicki Higgins | 10/10 | 235 days | 91.25 | 93% | |
| A. Anonymous | 4/10 | 235 days | 72.09 | 74% | |
| Nicole Wake | 10/10 | 264 days | 88.96 | 91% | |
| Joao Granja | 10/10 | 264 days | 88.96 | 91% | |
| Hazel Jenkins | 9/10 | 264 days | 88.96 | 91% | |
| Saar , Netherlands. | 10/10 | 264 days | 88.96 | 91% | |
| Georg Beyschlag | 10/10 | 295 days | 86.21 | 88% | |
| Axel Personne | 10/10 | 295 days | 86.21 | 88% | |
| Deborah Ludwig | 10/10 | 295 days | 86.21 | 88% | |
| Ben | 10/10 | 295 days | 86.21 | 88% | |
| Samantha Lam | 9/10 | 326 days | 83.16 | 85% | |
| Lucas Malina | 10/10 | 326 days | 83.16 | 85% | |
| Henry Schenker | 9/10 | 326 days | 83.16 | 85% | |
| GILLES NORMAND | 10/10 | 326 days | 83.16 | 85% | |
| Mickaël Loichon | 10/10 | 326 days | 83.16 | 85% | |
| Neil McAdie | 10/10 | 326 days | 83.16 | 85% | |
| Miguel Lopez | 10/10 | 356 days | 79.92 | 82% | |
| Claudia Ashton | 10/10 | 356 days | 79.92 | 82% | |
| Julie P | 10/10 | 356 days | 79.92 | 82% | |
| larry fisher | 9/10 | 387 days | 76.27 | 78% | |
| John Mette | 10/10 | 540 days | 53.79 | 55% | |
| Brendan McAleer | 8/10 | 570 days | 46.24 | 47% | |
| Jean Marc CHABOUD | 4/10 | 601 days | 34.5 | 35% | |
| K Michele Austin | 10/10 | 601 days | 43.67 | 45% | |
| Ken Grant | 8/10 | 601 days | 41.49 | 42% | |
| Meng Ng | 9/10 | 601 days | 43.67 | 45% | |
| John Appling | 9/10 | 601 days | 43.67 | 45% | |
| Isabelle & Bruno - France | 10/10 | 601 days | 43.67 | 45% | |
| Michael Ritchie | 10/10 | 629 days | 39.41 | 40% | |
| Marguerite Pierron | 9/10 | 629 days | 39.41 | 40% | |
| Eva Summermatter | 9/10 | 629 days | 39.41 | 40% | |
| Keith Bath | 9/10 | 629 days | 39.41 | 40% | |
| Janice Friesen | 10/10 | 629 days | 39.41 | 40% | |
| GARY Zweck | 9/10 | 660 days | 34.99 | 36% | |
| Gerd Hauschild | 10/10 | 660 days | 34.99 | 36% | |
| Stuart WILKINS | 9/10 | 660 days | 34.99 | 36% | |
| Barbara | 10/10 | 660 days | 34.99 | 36% | |
| Lee Middleton | 10/10 | 691 days | 30.86 | 32% | |
| DAVID PASSY | 9/10 | 691 days | 30.86 | 32% | |
| Diane Ferry | 9/10 | 691 days | 30.86 | 32% | |
| Muhd Yusof | 10/10 | 691 days | 30.86 | 32% | |
| lori tyler | 10/10 | 691 days | 30.86 | 32% | |
| Andrea Aloisi | 6/10 | 691 days | 25.62 | 26% | |
| David Taus | 9/10 | 691 days | 30.86 | 32% | |
| Ralph | 10/10 | 691 days | 30.86 | 32% | |
| Oliver | 10/10 | 691 days | 30.86 | 32% | |
| Tim Daborn | 10/10 | 721 days | 27.17 | 28% | |
| Andrea Bradshaw | 8/10 | 721 days | 25.81 | 26% | |
| Martin Greenwood | 9/10 | 721 days | 27.17 | 28% | |
| Anders Knutsson | 1/10 | 782 days | 14.98 | 15% | |
| Suzan Freeman | 9/10 | 935 days | 9.06 | 9% | |
| Robyn Rawson | 10/10 | 935 days | 9.06 | 9% | |
| Blair & Jacqui Martin | 9/10 | 935 days | 9.06 | 9% | |
| Audrey Simon | 9/10 | 935 days | 9.06 | 9% | |
| Christopher Bates | 10/10 | 935 days | 9.06 | 9% | |
| Lance Pearce | 10/10 | 966 days | 7.64 | 8% | |
| Gill Kenna | 9/10 | 966 days | 7.64 | 8% | |
| Tess Carrad | 9/10 | 966 days | 7.64 | 8% | |
| Josh Meyrick | 10/10 | 966 days | 7.64 | 8% | |
| angie Vickers | 9/10 | 994 days | 6.62 | 7% | |
| Denise Harja | 10/10 | 994 days | 6.62 | 7% | |
| Leonie Selk | 10/10 | 994 days | 6.62 | 7% | |
| Bodo Hesse | 10/10 | 994 days | 6.62 | 7% | |
| Dr Valerie Wall | 4/10 | 994 days | 5.23 | 5% | |
| Lyn Coleman | 10/10 | 994 days | 6.62 | 7% | |
| Simon Rickets | 10/10 | 1025 days | 5.78 | 6% | |
| Helena Souckova | 10/10 | 1025 days | 5.78 | 6% | |
| Chloe Nicholas | 8/10 | 1025 days | 5.49 | 6% | |
| George Donkin | 10/10 | 1025 days | 5.78 | 6% | |
| Eva Nittegaard | 9/10 | 1025 days | 5.78 | 6% | |
| Dorothy and Graham Glen | 8/10 | 1083 days |  |
4.77 | 5% |
| Thomas Sator | 10/10 | 1086 days | 5.01 | 5% | |
| Kevin Taylor | 10/10 | 1086 days | 5.01 | 5% | |
| Nick Beer | 9/10 | 1086 days | 5.01 | 5% | |
| terri stevens | 9/10 | 1086 days | 5.01 | 5% | |
| Marçal Cot | 9/10 | 1086 days | 5.01 | 5% | |
| Christopher Holmes | 10/10 | 1086 days | 5.01 | 5% | |
| Allain Riepema | 10/10 | 1099 days | |
4.99 | 5% |
| Hubert Toh | 10/10 | 1147 days | 4.9 | 5% | |
| Kim Pinkerton | 6/10 | 1331 days | 3.77 | 4% | |
| Henry Carstens | 7/10 | 1331 days | 4.13 | 4% | |
| Tim Doskoch | 6/10 | 1331 days | 3.77 | 4% | |
| Laurence Edwards | 8/10 | 1359 days | 4.26 | 4% | |
| Nikolaj Lambertsen | 9/10 | 1359 days | 4.48 | 5% | |
| richard genovese | 9/10 | 1359 days | 4.48 | 5% | |
| Martina Rahlff | 9/10 | 1359 days | 4.48 | 5% | |
| Kok Seong Wong | 9/10 | 1390 days | 4.42 | 5% | |
| Kim Morhaus | 9/10 | 1390 days | 4.42 | 5% | |
| Geoff Bardsley | 10/10 | 1390 days | 4.42 | 5% | |
| Chris Britton | 10/10 | 1390 days | 4.42 | 5% | |
| Camille Dow Baker | 9/10 | 1390 days | 4.42 | 5% | |
| Tracy Houston | 10/10 | 1390 days | 4.42 | 5% | |
| morgane delicourt | 10/10 | 1421 days | 4.36 | 4% | |
| Davide Andriola | 10/10 | 1421 days | 4.36 | 4% | |
| Raphael | 10/10 | 1421 days | 4.36 | 4% | |
| Evelyn Rloeh | 9/10 | 1433 days | |
4.34 | 4% |
| Ginetta Matthews | 8/10 | 1451 days | 4.09 | 4% | |
| Ben Awcock | 10/10 | 1451 days | 4.3 | 4% | |
| Michael Amos | 9/10 | 1451 days | 4.3 | 4% | |
| Tony Waters | 10/10 | 1512 days | 4.18 | 4% | |
| Nathan Taylor | 10/10 | 1574 days | 4.06 | 4% | |
| Paul and Astrid | 7/10 | 1708 days | |
3.46 | 4% |
| Julia Ebneter | 8/10 | 1748 days | |
3.54 | 4% |
| Myrthe van Burink | 10/10 | 1756 days | 3.71 | 4% | |
| Johannes Leistner | 10/10 | 1756 days | 3.71 | 4% | |
| Lynne Martin | 9/10 | 1787 days | 3.65 | 4% | |
| JMC | 9/10 | 1787 days | 3.65 | 4% | |
| Cindy Renea | 10/10 | 2396 days | 2.45 | 3% | |
| Tony Williamson | 10/10 | 2547 days | 2.16 | 2% | |
| Don Sutherland | 9/10 | 2557 days | |
2.14 | 2% |
| L+B | 9/10 | 2761 days | 1.74 | 2% | |
| kmgirard | 10/10 | 2792 days | 1.68 | 2% | |
| Jon satchwell | 10/10 | 2792 days | 1.68 | 2% | |
| Marymac | 9/10 | 2820 days | 1.62 | 2% | |
| chris malkin | 9/10 | 2820 days | 1.62 | 2% | |
| JP Kearney | 10/10 | 2882 days | 1.5 | 2% | |
| jennyjay | 9/10 | 2912 days | 1.44 | 1% | |
| Maverick | 10/10 | 3126 days | 1.03 | 1% | |
| Henning_Lizette | 9/10 | 3126 days | 1.03 | 1% | |
| Sandra | 10/10 | 3126 days | 1.03 | 1% | |
| Lara_C | 9/10 | 3126 days | 1.03 | 1% | |
| djandjcmccallum | 9/10 | 3186 days | 0.91 | 1% | |
| simonl2m | 8/10 | 3217 days | 0.8 | 1% | |
| janejeff | 10/10 | 3217 days | 0.85 | 1% | |
| piersa | 9/10 | 3248 days | 0.79 | 1% | |
| debnphil | 10/10 | 3309 days | 0.67 | 1% | |
| honeymoon1 | 10/10 | 3309 days | 0.67 | 1% | |
| oherreravaras | 10/10 | 3339 days | 0.61 | 1% | |
| kiwitravellers | 10/10 | 3339 days | 0.61 | 1% | |
| El Duderino | 9/10 | 3339 days | 0.61 | 1% | |
| Smyth | 9/10 | 3523 days | 0.25 | 0% | |
| Shan104 | 9/10 | 3582 days | 0.13 | 0% | |
| gazbow | 10/10 | 3674 days | 0.0 | 0% | |
| PZ72 | 10/10 | 3888 days | 0.0 | 0% | |
| Stephen Fletcher | 10/10 | 3978 days | 0.0 | 0% | |
| scully | 10/10 | 3978 days | 0.0 | 0% | |
| Chris22 | 9/10 | 4008 days | 0.0 | 0% | |
| Andrew Doutch | 9/10 | 4161 days | 0.0 | 0% | |
| nina | 10/10 | 4161 days | 0.0 | 0% | |
| agc | 10/10 | 4161 days | 0.0 | 0% | |
| Malcolm Henham | 10/10 | 4281 days | 0.0 | 0% | |
| Ann McGrath | 10/10 | 4647 days | 0.0 | 0% | |
| harry425 | 10/10 | 5043 days | 0.0 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kia Ora Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.72% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 55 days. The Kia Ora Campers experience has 1 recent ranking. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kia Ora Campers experience has been adjusted for 48 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 45 | -0.84% |
| 46 | -0.85% |
| 47 | -0.87% |
| 48 | -0.89% |
| 49 | -0.91% |
| 50 | -0.93% |
| 51 | -0.95% |
| … | … |
Final Ranking Score
90%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.