Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kia Ora Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kia Ora Campers
Valid Reviews
149 Valid Reviews
The Kia Ora Campers experience has a total of 153 reviews. There are 149 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 149 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 80 |
|
54% |
| 9/10 | 51 |
|
34% |
| 8/10 | 9 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.35% Average
The raw data average (mean) for all the Kia Ora Campers valid reviews is 92.35% and is based on 149 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 149 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
17% |
| 9/10 | 2 |
|
33% |
| 8/10 | 2 |
|
33% |
| 7/10 | 1 |
|
17% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.00% Average
The raw data average (mean) for all the Kia Ora Campers face-to-face reviews is 85.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.24%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Maree Witten | 10/10 | 51 days | 100% |
| Allan Harkness | 9/10 | 79 days | 99% |
| Anna Ferguson | 10/10 | 294 days | 87% |
| Alan Donald | 9/10 | 416 days | 73% |
| Peter Bücker | 10/10 | 416 days | 73% |
| julie durfy | 10/10 | 416 days | 73% |
| Vicki Higgins | 10/10 | 417 days | 73% |
| A. Anonymous | 4/10 | 417 days | 57% |
| Nicole Wake | 10/10 | 445 days | 69% |
| Joao Granja | 10/10 | 446 days | 69% |
| Hazel Jenkins | 9/10 | 446 days | 69% |
| Saar , Netherlands. | 10/10 | 446 days | 69% |
| Georg Beyschlag | 10/10 | 476 days | 64% |
| Axel Personne | 10/10 | 476 days | 64% |
| Deborah Ludwig | 10/10 | 476 days | 64% |
| Ben | 10/10 | 477 days | 64% |
| Samantha Lam | 9/10 | 507 days | 59% |
| Lucas Malina | 10/10 | 507 days | 59% |
| Henry Schenker | 9/10 | 507 days | 59% |
| GILLES NORMAND | 10/10 | 507 days | 59% |
| Mickaël Loichon | 10/10 | 508 days | 59% |
| Neil McAdie | 10/10 | 508 days | 59% |
| Miguel Lopez | 10/10 | 537 days | 54% |
| Claudia Ashton | 10/10 | 537 days | 54% |
| Julie P | 10/10 | 538 days | 54% |
| larry fisher | 9/10 | 569 days | 49% |
| John Mette | 10/10 | 721 days | 27% |
| Brendan McAleer | 8/10 | 751 days | 22% |
| Jean Marc CHABOUD | 4/10 | 782 days | 16% |
| K Michele Austin | 10/10 | 782 days | 20% |
| Ken Grant | 8/10 | 782 days | 19% |
| Meng Ng | 9/10 | 782 days | 20% |
| John Appling | 9/10 | 782 days | 20% |
| Isabelle & Bruno - France | 10/10 | 783 days | 20% |
| Michael Ritchie | 10/10 | 810 days | 18% |
| Marguerite Pierron | 9/10 | 810 days | 18% |
| Eva Summermatter | 9/10 | 810 days | 18% |
| Keith Bath | 9/10 | 811 days | 18% |
| Janice Friesen | 10/10 | 811 days | 18% |
| GARY Zweck | 9/10 | 841 days | 15% |
| Gerd Hauschild | 10/10 | 842 days | 15% |
| Stuart WILKINS | 9/10 | 842 days | 15% |
| Barbara | 10/10 | 842 days | 15% |
| Lee Middleton | 10/10 | 872 days | 13% |
| DAVID PASSY | 9/10 | 872 days | 13% |
| Diane Ferry | 9/10 | 872 days | 13% |
| Muhd Yusof | 10/10 | 872 days | 13% |
| lori tyler | 10/10 | 872 days | 13% |
| Andrea Aloisi | 6/10 | 872 days | 11% |
| David Taus | 9/10 | 872 days | 13% |
| Ralph | 10/10 | 873 days | 13% |
| Oliver | 10/10 | 873 days | 13% |
| Tim Daborn | 10/10 | 902 days | 11% |
| Andrea Bradshaw | 8/10 | 902 days | 10% |
| Martin Greenwood | 9/10 | 903 days | 11% |
| Anders Knutsson | 1/10 | 963 days | 5% |
| Suzan Freeman | 9/10 | 1116 days | 5% |
| Robyn Rawson | 10/10 | 1116 days | 5% |
| Blair & Jacqui Martin | 9/10 | 1116 days | 5% |
| Audrey Simon | 9/10 | 1116 days | 5% |
| Christopher Bates | 10/10 | 1117 days | 5% |
| Lance Pearce | 10/10 | 1147 days | 5% |
| Gill Kenna | 9/10 | 1147 days | 5% |
| Tess Carrad | 9/10 | 1147 days | 5% |
| Josh Meyrick | 10/10 | 1148 days | 5% |
| angie Vickers | 9/10 | 1175 days | 5% |
| Denise Harja | 10/10 | 1175 days | 5% |
| Leonie Selk | 10/10 | 1175 days | 5% |
| Bodo Hesse | 10/10 | 1175 days | 5% |
| Dr Valerie Wall | 4/10 | 1176 days | 4% |
| Lyn Coleman | 10/10 | 1176 days | 5% |
| Simon Rickets | 10/10 | 1206 days | 5% |
| Helena Souckova | 10/10 | 1206 days | 5% |
| Chloe Nicholas | 8/10 | 1206 days | 4% |
| George Donkin | 10/10 | 1206 days | 5% |
| Eva Nittegaard | 9/10 | 1206 days | 5% |
| Dorothy and Graham Glen | 8/10 | 1265 days | 2% |
| Thomas Sator | 10/10 | 1267 days | 4% |
| Kevin Taylor | 10/10 | 1267 days | 4% |
| Nick Beer | 9/10 | 1267 days | 4% |
| terri stevens | 9/10 | 1267 days | 4% |
| Marçal Cot | 9/10 | 1267 days | 4% |
| Christopher Holmes | 10/10 | 1267 days | 4% |
| Allain Riepema | 10/10 | 1281 days | 3% |
| Hubert Toh | 10/10 | 1329 days | 4% |
| Kim Pinkerton | 6/10 | 1512 days | 3% |
| Henry Carstens | 7/10 | 1512 days | 4% |
| Tim Doskoch | 6/10 | 1512 days | 3% |
| Laurence Edwards | 8/10 | 1540 days | 4% |
| Nikolaj Lambertsen | 9/10 | 1540 days | 4% |
| richard genovese | 9/10 | 1540 days | 4% |
| Martina Rahlff | 9/10 | 1540 days | 4% |
| Kok Seong Wong | 9/10 | 1571 days | 4% |
| Kim Morhaus | 9/10 | 1571 days | 4% |
| Geoff Bardsley | 10/10 | 1571 days | 4% |
| Chris Britton | 10/10 | 1571 days | 4% |
| Camille Dow Baker | 9/10 | 1571 days | 4% |
| Tracy Houston | 10/10 | 1571 days | 4% |
| morgane delicourt | 10/10 | 1602 days | 4% |
| Davide Andriola | 10/10 | 1602 days | 4% |
| Raphael | 10/10 | 1602 days | 4% |
| Evelyn Rloeh | 9/10 | 1615 days | 2% |
| Ginetta Matthews | 8/10 | 1632 days | 4% |
| Ben Awcock | 10/10 | 1632 days | 4% |
| Michael Amos | 9/10 | 1632 days | 4% |
| Tony Waters | 10/10 | 1693 days | 4% |
| Nathan Taylor | 10/10 | 1755 days | 3% |
| Paul and Astrid | 7/10 | 1890 days | 2% |
| Julia Ebneter | 8/10 | 1930 days | 2% |
| Myrthe van Burink | 10/10 | 1937 days | 3% |
| Johannes Leistner | 10/10 | 1937 days | 3% |
| Lynne Martin | 9/10 | 1968 days | 3% |
| JMC | 9/10 | 1969 days | 3% |
| Cindy Renea | 10/10 | 2578 days | 2% |
| Tony Williamson | 10/10 | 2729 days | 2% |
| Don Sutherland | 9/10 | 2739 days | 1% |
| L+B | 9/10 | 2943 days | 1% |
| kmgirard | 10/10 | 2974 days | 1% |
| Jon satchwell | 10/10 | 2974 days | 1% |
| Marymac | 9/10 | 3002 days | 1% |
| chris malkin | 9/10 | 3002 days | 1% |
| JP Kearney | 10/10 | 3064 days | 1% |
| jennyjay | 9/10 | 3094 days | 1% |
| Maverick | 10/10 | 3308 days | 0% |
| Henning_Lizette | 9/10 | 3308 days | 0% |
| Sandra | 10/10 | 3308 days | 0% |
| Lara_C | 9/10 | 3308 days | 0% |
| djandjcmccallum | 9/10 | 3368 days | 0% |
| simonl2m | 8/10 | 3399 days | 0% |
| janejeff | 10/10 | 3399 days | 0% |
| piersa | 9/10 | 3430 days | 0% |
| debnphil | 10/10 | 3491 days | 0% |
| honeymoon1 | 10/10 | 3491 days | 0% |
| oherreravaras | 10/10 | 3521 days | 0% |
| kiwitravellers | 10/10 | 3521 days | 0% |
| El Duderino | 9/10 | 3521 days | 0% |
| Smyth | 9/10 | 3705 days | 1% |
| Shan104 | 9/10 | 3764 days | 1% |
| gazbow | 10/10 | 3856 days | 1% |
| PZ72 | 10/10 | 4070 days | 1% |
| Stephen Fletcher | 10/10 | 4160 days | 1% |
| scully | 10/10 | 4160 days | 1% |
| Chris22 | 9/10 | 4190 days | 1% |
| Andrew Doutch | 9/10 | 4343 days | 1% |
| nina | 10/10 | 4343 days | 1% |
| agc | 10/10 | 4343 days | 1% |
| Malcolm Henham | 10/10 | 4463 days | 1% |
| Ann McGrath | 10/10 | 4829 days | 1% |
| harry425 | 10/10 | 5225 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kia Ora Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.66% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 70 days. The Kia Ora Campers experience has 2 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kia Ora Campers experience has been adjusted for 20 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 17 | -0.28% |
| 18 | -0.30% |
| 19 | -0.31% |
| 20 | -0.33% |
| 21 | -0.35% |
| 22 | -0.36% |
| 23 | -0.38% |
| … | … |
Final Ranking Score
92%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.