Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kia Ora Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Nick Morrison
Rankers owner
Kia Ora Campers
Valid Reviews
119 Valid Reviews
The Kia Ora Campers experience has a total of 121 reviews. There are 119 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 58 |
|
49% |
| 9/10 | 45 |
|
38% |
| 8/10 | 8 |
|
7% |
| 7/10 | 2 |
|
2% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
91.60% Average
The raw data average (mean) for all the Kia Ora Campers valid reviews is 91.60% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
17% |
| 9/10 | 2 |
|
33% |
| 8/10 | 2 |
|
33% |
| 7/10 | 1 |
|
17% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.00% Average
The raw data average (mean) for all the Kia Ora Campers face-to-face reviews is 85.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.91%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| John Mette | 10/10 | 23 days | 99.92 | 100% | |
| Brendan McAleer | 8/10 | 53 days | 99.55 | 100% | |
| Jean Marc CHABOUD | 4/10 | 84 days | 91.96 | 92% | |
| K Michele Austin | 10/10 | 84 days | 98.88 | 99% | |
| Ken Grant | 8/10 | 84 days | 98.88 | 99% | |
| Meng Ng | 9/10 | 84 days | 98.88 | 99% | |
| John Appling | 9/10 | 84 days | 98.88 | 99% | |
| Isabelle & Bruno - France | 10/10 | 85 days | 98.86 | 99% | |
| Michael Ritchie | 10/10 | 112 days | 98.01 | 98% | |
| Marguerite Pierron | 9/10 | 112 days | 98.01 | 98% | |
| Eva Summermatter | 9/10 | 112 days | 98.01 | 98% | |
| Keith Bath | 9/10 | 113 days | 97.98 | 98% | |
| GARY Zweck | 9/10 | 143 days | 96.76 | 97% | |
| Gerd Hauschild | 10/10 | 144 days | 96.71 | 97% | |
| Stuart WILKINS | 9/10 | 144 days | 96.71 | 97% | |
| Lee Middleton | 10/10 | 174 days | 95.2 | 95% | |
| DAVID PASSY | 9/10 | 174 days | 95.2 | 95% | |
| Diane Ferry | 9/10 | 174 days | 95.2 | 95% | |
| Muhd Yusof | 10/10 | 174 days | 95.2 | 95% | |
| lori tyler | 10/10 | 174 days | 95.2 | 95% | |
| Andrea Aloisi | 6/10 | 174 days | 95.2 | 95% | |
| David Taus | 9/10 | 174 days | 95.2 | 95% | |
| Ralph | 10/10 | 175 days | 95.15 | 95% | |
| Oliver | 10/10 | 175 days | 95.15 | 95% | |
| Tim Daborn | 10/10 | 204 days | 93.41 | 93% | |
| Martin Greenwood | 9/10 | 205 days | 93.34 | 93% | |
| Anders Knutsson | 1/10 | 265 days | 75.54 | 76% | |
| Suzan Freeman | 9/10 | 418 days | 72.31 | 72% | |
| Robyn Rawson | 10/10 | 418 days | 72.31 | 72% | |
| Blair & Jacqui Martin | 9/10 | 418 days | 72.31 | 72% | |
| Audrey Simon | 9/10 | 418 days | 72.31 | 72% | |
| Christopher Bates | 10/10 | 419 days | 72.18 | 72% | |
| Lance Pearce | 10/10 | 449 days | 68.05 | 68% | |
| Gill Kenna | 9/10 | 449 days | 68.05 | 68% | |
| Tess Carrad | 9/10 | 449 days | 68.05 | 68% | |
| Josh Meyrick | 10/10 | 450 days | 67.91 | 68% | |
| angie Vickers | 9/10 | 477 days | 63.95 | 64% | |
| Denise Harja | 10/10 | 477 days | 63.95 | 64% | |
| Leonie Selk | 10/10 | 477 days | 63.95 | 64% | |
| Bodo Hesse | 10/10 | 477 days | 63.95 | 64% | |
| Dr Valerie Wall | 4/10 | 478 days | 59.33 | 59% | |
| Simon Rickets | 10/10 | 508 days | 59.11 | 59% | |
| Helena Souckova | 10/10 | 508 days | 59.11 | 59% | |
| Chloe Nicholas | 8/10 | 508 days | 59.11 | 59% | |
| George Donkin | 10/10 | 508 days | 59.11 | 59% | |
| Eva Nittegaard | 9/10 | 508 days | 59.11 | 59% | |
| Dorothy and Graham Glen | 8/10 | 567 days |  |
59.01 | 59% |
| Thomas Sator | 10/10 | 569 days | 48.84 | 49% | |
| Kevin Taylor | 10/10 | 569 days | 48.84 | 49% | |
| Nick Beer | 9/10 | 569 days | 48.84 | 49% | |
| terri stevens | 9/10 | 569 days | 48.84 | 49% | |
| Marçal Cot | 9/10 | 569 days | 48.84 | 49% | |
| Christopher Holmes | 10/10 | 569 days | 48.84 | 49% | |
| Allain Riepema | 10/10 | 583 days | |
55.85 | 56% |
| Hubert Toh | 10/10 | 631 days | 39.12 | 39% | |
| Kim Pinkerton | 6/10 | 814 days | 17.51 | 17% | |
| Henry Carstens | 7/10 | 814 days | 17.51 | 17% | |
| Tim Doskoch | 6/10 | 814 days | 17.51 | 17% | |
| Laurence Edwards | 8/10 | 842 days | 15.14 | 15% | |
| Nikolaj Lambertsen | 9/10 | 842 days | 15.14 | 15% | |
| richard genovese | 9/10 | 842 days | 15.14 | 15% | |
| Martina Rahlff | 9/10 | 842 days | 15.14 | 15% | |
| Kok Seong Wong | 9/10 | 873 days | 12.81 | 13% | |
| Kim Morhaus | 9/10 | 873 days | 12.81 | 13% | |
| Geoff Bardsley | 10/10 | 873 days | 12.81 | 13% | |
| Chris Britton | 10/10 | 873 days | 12.81 | 13% | |
| Camille Dow Baker | 9/10 | 873 days | 12.81 | 13% | |
| Tracy Houston | 10/10 | 873 days | 12.81 | 13% | |
| morgane delicourt | 10/10 | 904 days | 10.78 | 11% | |
| Davide Andriola | 10/10 | 904 days | 10.78 | 11% | |
| Raphael | 10/10 | 904 days | 10.78 | 11% | |
| Evelyn Rloeh | 9/10 | 917 days | |
12.02 | 12% |
| Ginetta Matthews | 8/10 | 934 days | 9.11 | 9% | |
| Ben Awcock | 10/10 | 934 days | 9.11 | 9% | |
| Michael Amos | 9/10 | 934 days | 9.11 | 9% | |
| Tony Waters | 10/10 | 995 days | 6.58 | 6% | |
| Nathan Taylor | 10/10 | 1057 days | 5.23 | 5% | |
| Paul and Astrid | 7/10 | 1192 days | |
5.84 | 6% |
| Julia Ebneter | 8/10 | 1232 days | |
5.77 | 5% |
| Myrthe van Burink | 10/10 | 1239 days | 4.8 | 5% | |
| Johannes Leistner | 10/10 | 1239 days | 4.8 | 5% | |
| Lynne Martin | 9/10 | 1270 days | 4.76 | 4% | |
| JMC | 9/10 | 1271 days | 4.76 | 4% | |
| Cindy Renea | 10/10 | 1880 days | 3.92 | 4% | |
| Tony Williamson | 10/10 | 2031 days | 3.72 | 3% | |
| Don Sutherland | 9/10 | 2041 days | |
4.44 | 4% |
| L+B | 9/10 | 2245 days | 3.42 | 3% | |
| kmgirard | 10/10 | 2276 days | 3.38 | 3% | |
| Jon satchwell | 10/10 | 2276 days | 3.38 | 3% | |
| Marymac | 9/10 | 2304 days | 3.34 | 3% | |
| chris malkin | 9/10 | 2304 days | 3.34 | 3% | |
| JP Kearney | 10/10 | 2366 days | 3.26 | 3% | |
| jennyjay | 9/10 | 2396 days | 3.22 | 3% | |
| Maverick | 10/10 | 2610 days | 2.92 | 3% | |
| Henning_Lizette | 9/10 | 2610 days | 2.92 | 3% | |
| Sandra | 10/10 | 2610 days | 2.92 | 3% | |
| Lara_C | 9/10 | 2610 days | 2.92 | 3% | |
| djandjcmccallum | 9/10 | 2670 days | 2.84 | 3% | |
| simonl2m | 8/10 | 2701 days | 2.8 | 3% | |
| janejeff | 10/10 | 2701 days | 2.8 | 3% | |
| piersa | 9/10 | 2732 days | 2.76 | 2% | |
| debnphil | 10/10 | 2793 days | 2.67 | 2% | |
| honeymoon1 | 10/10 | 2793 days | 2.67 | 2% | |
| oherreravaras | 10/10 | 2823 days | 2.63 | 2% | |
| kiwitravellers | 10/10 | 2823 days | 2.63 | 2% | |
| El Duderino | 9/10 | 2823 days | 2.63 | 2% | |
| Smyth | 9/10 | 3007 days | 2.38 | 2% | |
| Shan104 | 9/10 | 3066 days | 2.3 | 2% | |
| gazbow | 10/10 | 3158 days | 2.17 | 2% | |
| PZ72 | 10/10 | 3372 days | 1.88 | 2% | |
| Stephen Fletcher | 10/10 | 3462 days | 1.76 | 1% | |
| scully | 10/10 | 3462 days | 1.76 | 1% | |
| Chris22 | 9/10 | 3492 days | 1.72 | 1% | |
| Andrew Doutch | 9/10 | 3645 days | 1.51 | 1% | |
| nina | 10/10 | 3645 days | 1.51 | 1% | |
| agc | 10/10 | 3645 days | 1.51 | 1% | |
| Malcolm Henham | 10/10 | 3765 days | 1.34 | 1% | |
| Ann McGrath | 10/10 | 4131 days | 0.84 | 1% | |
| harry425 | 10/10 | 4527 days | 0.3 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kia Ora Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.55% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.
The Kia Ora Campers experience has 5 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Kia Ora Campers experience has been adjusted for 19 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 16 | -0.32% |
| 17 | -0.34% |
| 18 | -0.36% |
| 19 | -0.38% |
| 20 | -0.40% |
| 21 | -0.42% |
| 22 | -0.44% |
| … | … |
Final Ranking Score
89%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.