Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kia Ora Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Kia Ora Campers

Valid Reviews

149 Valid Reviews

The Kia Ora Campers experience has a total of 153 reviews. There are 149 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 149 valid reviews:

Rating Count Percentage
10/10 80
54%
9/10 51
34%
8/10 9
6%
7/10 2
1%
6/10 3
2%
5/10 0
0%
4/10 3
2%
3/10 0
0%
2/10 0
0%
1/10 1
1%

92.35% Average

The raw data average (mean) for all the Kia Ora Campers valid reviews is 92.35% and is based on 149 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

6 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 149 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 6 face-to-face reviews:

Rating Count Percentage
10/10 1
17%
9/10 2
33%
8/10 2
33%
7/10 1
17%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.00% Average

The raw data average (mean) for all the Kia Ora Campers face-to-face reviews is 85.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

94.24%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Maree Witten 10/10 51 days 100%
Allan Harkness 9/10 79 days 99%
Anna Ferguson 10/10 294 days 87%
Alan Donald 9/10 416 days 73%
Peter Bücker 10/10 416 days 73%
julie durfy 10/10 416 days 73%
Vicki Higgins 10/10 417 days 73%
A. Anonymous 4/10 417 days 57%
Nicole Wake 10/10 445 days 69%
Joao Granja 10/10 446 days 69%
Hazel Jenkins 9/10 446 days 69%
Saar , Netherlands. 10/10 446 days 69%
Georg Beyschlag 10/10 476 days 64%
Axel Personne 10/10 476 days 64%
Deborah Ludwig 10/10 476 days 64%
Ben 10/10 477 days 64%
Samantha Lam 9/10 507 days 59%
Lucas Malina 10/10 507 days 59%
Henry Schenker 9/10 507 days 59%
GILLES NORMAND 10/10 507 days 59%
Mickaël Loichon 10/10 508 days 59%
Neil McAdie 10/10 508 days 59%
Miguel Lopez 10/10 537 days 54%
Claudia Ashton 10/10 537 days 54%
Julie P 10/10 538 days 54%
larry fisher 9/10 569 days 49%
John Mette 10/10 721 days 27%
Brendan McAleer 8/10 751 days 22%
Jean Marc CHABOUD 4/10 782 days 16%
K Michele Austin 10/10 782 days 20%
Ken Grant 8/10 782 days 19%
Meng Ng 9/10 782 days 20%
John Appling 9/10 782 days 20%
Isabelle & Bruno - France 10/10 783 days 20%
Michael Ritchie 10/10 810 days 18%
Marguerite Pierron 9/10 810 days 18%
Eva Summermatter 9/10 810 days 18%
Keith Bath 9/10 811 days 18%
Janice Friesen 10/10 811 days 18%
GARY Zweck 9/10 841 days 15%
Gerd Hauschild 10/10 842 days 15%
Stuart WILKINS 9/10 842 days 15%
Barbara 10/10 842 days 15%
Lee Middleton 10/10 872 days 13%
DAVID PASSY 9/10 872 days 13%
Diane Ferry 9/10 872 days 13%
Muhd Yusof 10/10 872 days 13%
lori tyler 10/10 872 days 13%
Andrea Aloisi 6/10 872 days 11%
David Taus 9/10 872 days 13%
Ralph 10/10 873 days 13%
Oliver 10/10 873 days 13%
Tim Daborn 10/10 902 days 11%
Andrea Bradshaw 8/10 902 days 10%
Martin Greenwood 9/10 903 days 11%
Anders Knutsson 1/10 963 days 5%
Suzan Freeman 9/10 1116 days 5%
Robyn Rawson 10/10 1116 days 5%
Blair & Jacqui Martin 9/10 1116 days 5%
Audrey Simon 9/10 1116 days 5%
Christopher Bates 10/10 1117 days 5%
Lance Pearce 10/10 1147 days 5%
Gill Kenna 9/10 1147 days 5%
Tess Carrad 9/10 1147 days 5%
Josh Meyrick 10/10 1148 days 5%
angie Vickers 9/10 1175 days 5%
Denise Harja 10/10 1175 days 5%
Leonie Selk 10/10 1175 days 5%
Bodo Hesse 10/10 1175 days 5%
Dr Valerie Wall 4/10 1176 days 4%
Lyn Coleman 10/10 1176 days 5%
Simon Rickets 10/10 1206 days 5%
Helena Souckova 10/10 1206 days 5%
Chloe Nicholas 8/10 1206 days 4%
George Donkin 10/10 1206 days 5%
Eva Nittegaard 9/10 1206 days 5%
Dorothy and Graham Glen 8/10 1265 days 2%
Thomas Sator 10/10 1267 days 4%
Kevin Taylor 10/10 1267 days 4%
Nick Beer 9/10 1267 days 4%
terri stevens 9/10 1267 days 4%
Marçal Cot 9/10 1267 days 4%
Christopher Holmes 10/10 1267 days 4%
Allain Riepema 10/10 1281 days 3%
Hubert Toh 10/10 1329 days 4%
Kim Pinkerton 6/10 1512 days 3%
Henry Carstens 7/10 1512 days 4%
Tim Doskoch 6/10 1512 days 3%
Laurence Edwards 8/10 1540 days 4%
Nikolaj Lambertsen 9/10 1540 days 4%
richard genovese 9/10 1540 days 4%
Martina Rahlff 9/10 1540 days 4%
Kok Seong Wong 9/10 1571 days 4%
Kim Morhaus 9/10 1571 days 4%
Geoff Bardsley 10/10 1571 days 4%
Chris Britton 10/10 1571 days 4%
Camille Dow Baker 9/10 1571 days 4%
Tracy Houston 10/10 1571 days 4%
morgane delicourt 10/10 1602 days 4%
Davide Andriola 10/10 1602 days 4%
Raphael 10/10 1602 days 4%
Evelyn Rloeh 9/10 1615 days 2%
Ginetta Matthews 8/10 1632 days 4%
Ben Awcock 10/10 1632 days 4%
Michael Amos 9/10 1632 days 4%
Tony Waters 10/10 1693 days 4%
Nathan Taylor 10/10 1755 days 3%
Paul and Astrid 7/10 1890 days 2%
Julia Ebneter 8/10 1930 days 2%
Myrthe van Burink 10/10 1937 days 3%
Johannes Leistner 10/10 1937 days 3%
Lynne Martin 9/10 1968 days 3%
JMC 9/10 1969 days 3%
Cindy Renea 10/10 2578 days 2%
Tony Williamson 10/10 2729 days 2%
Don Sutherland 9/10 2739 days 1%
L+B 9/10 2943 days 1%
kmgirard 10/10 2974 days 1%
Jon satchwell 10/10 2974 days 1%
Marymac 9/10 3002 days 1%
chris malkin 9/10 3002 days 1%
JP Kearney 10/10 3064 days 1%
jennyjay 9/10 3094 days 1%
Maverick 10/10 3308 days 0%
Henning_Lizette 9/10 3308 days 0%
Sandra 10/10 3308 days 0%
Lara_C 9/10 3308 days 0%
djandjcmccallum 9/10 3368 days 0%
simonl2m 8/10 3399 days 0%
janejeff 10/10 3399 days 0%
piersa 9/10 3430 days 0%
debnphil 10/10 3491 days 0%
honeymoon1 10/10 3491 days 0%
oherreravaras 10/10 3521 days 0%
kiwitravellers 10/10 3521 days 0%
El Duderino 9/10 3521 days 0%
Smyth 9/10 3705 days 1%
Shan104 9/10 3764 days 1%
gazbow 10/10 3856 days 1%
PZ72 10/10 4070 days 1%
Stephen Fletcher 10/10 4160 days 1%
scully 10/10 4160 days 1%
Chris22 9/10 4190 days 1%
Andrew Doutch 9/10 4343 days 1%
nina 10/10 4343 days 1%
agc 10/10 4343 days 1%
Malcolm Henham 10/10 4463 days 1%
Ann McGrath 10/10 4829 days 1%
harry425 10/10 5225 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kia Ora Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.66% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 70 days. The Kia Ora Campers experience has 2 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Kia Ora Campers experience has been adjusted for 20 days. Adjustments are according to the following table.

Days Adjustment
17 -0.28%
18 -0.30%
19 -0.31%
20 -0.33%
21 -0.35%
22 -0.36%
23 -0.38%

Final Ranking Score

92%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.