Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kia Ora Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Kia Ora Campers

Valid Reviews

119 Valid Reviews

The Kia Ora Campers experience has a total of 121 reviews. There are 119 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 119 valid reviews:

Rating Count Percentage
10/10 58
49%
9/10 45
38%
8/10 8
7%
7/10 2
2%
6/10 3
3%
5/10 0
0%
4/10 2
2%
3/10 0
0%
2/10 0
0%
1/10 1
1%

91.60% Average

The raw data average (mean) for all the Kia Ora Campers valid reviews is 91.60% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

6 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 119 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 6 face-to-face reviews:

Rating Count Percentage
10/10 1
17%
9/10 2
33%
8/10 2
33%
7/10 1
17%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.00% Average

The raw data average (mean) for all the Kia Ora Campers face-to-face reviews is 85.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.91%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
John Mette 10/10 23 days 99.92 100%
Brendan McAleer 8/10 53 days 99.55 100%
Jean Marc CHABOUD 4/10 84 days 91.96 92%
K Michele Austin 10/10 84 days 98.88 99%
Ken Grant 8/10 84 days 98.88 99%
Meng Ng 9/10 84 days 98.88 99%
John Appling 9/10 84 days 98.88 99%
Isabelle & Bruno - France 10/10 85 days 98.86 99%
Michael Ritchie 10/10 112 days 98.01 98%
Marguerite Pierron 9/10 112 days 98.01 98%
Eva Summermatter 9/10 112 days 98.01 98%
Keith Bath 9/10 113 days 97.98 98%
GARY Zweck 9/10 143 days 96.76 97%
Gerd Hauschild 10/10 144 days 96.71 97%
Stuart WILKINS 9/10 144 days 96.71 97%
Lee Middleton 10/10 174 days 95.2 95%
DAVID PASSY 9/10 174 days 95.2 95%
Diane Ferry 9/10 174 days 95.2 95%
Muhd Yusof 10/10 174 days 95.2 95%
lori tyler 10/10 174 days 95.2 95%
Andrea Aloisi 6/10 174 days 95.2 95%
David Taus 9/10 174 days 95.2 95%
Ralph 10/10 175 days 95.15 95%
Oliver 10/10 175 days 95.15 95%
Tim Daborn 10/10 204 days 93.41 93%
Martin Greenwood 9/10 205 days 93.34 93%
Anders Knutsson 1/10 265 days 75.54 76%
Suzan Freeman 9/10 418 days 72.31 72%
Robyn Rawson 10/10 418 days 72.31 72%
Blair & Jacqui Martin 9/10 418 days 72.31 72%
Audrey Simon 9/10 418 days 72.31 72%
Christopher Bates 10/10 419 days 72.18 72%
Lance Pearce 10/10 449 days 68.05 68%
Gill Kenna 9/10 449 days 68.05 68%
Tess Carrad 9/10 449 days 68.05 68%
Josh Meyrick 10/10 450 days 67.91 68%
angie Vickers 9/10 477 days 63.95 64%
Denise Harja 10/10 477 days 63.95 64%
Leonie Selk 10/10 477 days 63.95 64%
Bodo Hesse 10/10 477 days 63.95 64%
Dr Valerie Wall 4/10 478 days 59.33 59%
Simon Rickets 10/10 508 days 59.11 59%
Helena Souckova 10/10 508 days 59.11 59%
Chloe Nicholas 8/10 508 days 59.11 59%
George Donkin 10/10 508 days 59.11 59%
Eva Nittegaard 9/10 508 days 59.11 59%
Dorothy and Graham Glen 8/10 567 days true 59.01 59%
Thomas Sator 10/10 569 days 48.84 49%
Kevin Taylor 10/10 569 days 48.84 49%
Nick Beer 9/10 569 days 48.84 49%
terri stevens 9/10 569 days 48.84 49%
Marçal Cot 9/10 569 days 48.84 49%
Christopher Holmes 10/10 569 days 48.84 49%
Allain Riepema 10/10 583 days true 55.85 56%
Hubert Toh 10/10 631 days 39.12 39%
Kim Pinkerton 6/10 814 days 17.51 17%
Henry Carstens 7/10 814 days 17.51 17%
Tim Doskoch 6/10 814 days 17.51 17%
Laurence Edwards 8/10 842 days 15.14 15%
Nikolaj Lambertsen 9/10 842 days 15.14 15%
richard genovese 9/10 842 days 15.14 15%
Martina Rahlff 9/10 842 days 15.14 15%
Kok Seong Wong 9/10 873 days 12.81 13%
Kim Morhaus 9/10 873 days 12.81 13%
Geoff Bardsley 10/10 873 days 12.81 13%
Chris Britton 10/10 873 days 12.81 13%
Camille Dow Baker 9/10 873 days 12.81 13%
Tracy Houston 10/10 873 days 12.81 13%
morgane delicourt 10/10 904 days 10.78 11%
Davide Andriola 10/10 904 days 10.78 11%
Raphael 10/10 904 days 10.78 11%
Evelyn Rloeh 9/10 917 days true 12.02 12%
Ginetta Matthews 8/10 934 days 9.11 9%
Ben Awcock 10/10 934 days 9.11 9%
Michael Amos 9/10 934 days 9.11 9%
Tony Waters 10/10 995 days 6.58 6%
Nathan Taylor 10/10 1057 days 5.23 5%
Paul and Astrid 7/10 1192 days true 5.84 6%
Julia Ebneter 8/10 1232 days true 5.77 5%
Myrthe van Burink 10/10 1239 days 4.8 5%
Johannes Leistner 10/10 1239 days 4.8 5%
Lynne Martin 9/10 1270 days 4.76 4%
JMC 9/10 1271 days 4.76 4%
Cindy Renea 10/10 1880 days 3.92 4%
Tony Williamson 10/10 2031 days 3.72 3%
Don Sutherland 9/10 2041 days true 4.44 4%
L+B 9/10 2245 days 3.42 3%
kmgirard 10/10 2276 days 3.38 3%
Jon satchwell 10/10 2276 days 3.38 3%
Marymac 9/10 2304 days 3.34 3%
chris malkin 9/10 2304 days 3.34 3%
JP Kearney 10/10 2366 days 3.26 3%
jennyjay 9/10 2396 days 3.22 3%
Maverick 10/10 2610 days 2.92 3%
Henning_Lizette 9/10 2610 days 2.92 3%
Sandra 10/10 2610 days 2.92 3%
Lara_C 9/10 2610 days 2.92 3%
djandjcmccallum 9/10 2670 days 2.84 3%
simonl2m 8/10 2701 days 2.8 3%
janejeff 10/10 2701 days 2.8 3%
piersa 9/10 2732 days 2.76 2%
debnphil 10/10 2793 days 2.67 2%
honeymoon1 10/10 2793 days 2.67 2%
oherreravaras 10/10 2823 days 2.63 2%
kiwitravellers 10/10 2823 days 2.63 2%
El Duderino 9/10 2823 days 2.63 2%
Smyth 9/10 3007 days 2.38 2%
Shan104 9/10 3066 days 2.3 2%
gazbow 10/10 3158 days 2.17 2%
PZ72 10/10 3372 days 1.88 2%
Stephen Fletcher 10/10 3462 days 1.76 1%
scully 10/10 3462 days 1.76 1%
Chris22 9/10 3492 days 1.72 1%
Andrew Doutch 9/10 3645 days 1.51 1%
nina 10/10 3645 days 1.51 1%
agc 10/10 3645 days 1.51 1%
Malcolm Henham 10/10 3765 days 1.34 1%
Ann McGrath 10/10 4131 days 0.84 1%
harry425 10/10 4527 days 0.3 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kia Ora Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.55% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.

The Kia Ora Campers experience has 5 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Kia Ora Campers experience has been adjusted for 19 days. Adjustments are according to the following table.

Days Adjustment
16 -0.32%
17 -0.34%
18 -0.36%
19 -0.38%
20 -0.40%
21 -0.42%
22 -0.44%

Final Ranking Score

89%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch