Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kia Ora Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kia Ora Campers
Valid Reviews
150 Valid Reviews
The Kia Ora Campers experience has a total of 154 reviews. There are 150 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 150 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 81 |
|
54% |
| 9/10 | 51 |
|
34% |
| 8/10 | 9 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.40% Average
The raw data average (mean) for all the Kia Ora Campers valid reviews is 92.40% and is based on 150 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 150 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
17% |
| 9/10 | 2 |
|
33% |
| 8/10 | 2 |
|
33% |
| 7/10 | 1 |
|
17% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.00% Average
The raw data average (mean) for all the Kia Ora Campers face-to-face reviews is 85.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.64%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| allan Chaney | 10/10 | 172 days | 100% |
| Maree Witten | 10/10 | 233 days | 96% |
| Allan Harkness | 9/10 | 261 days | 94% |
| Anna Ferguson | 10/10 | 476 days | 67% |
| Alan Donald | 9/10 | 598 days | 46% |
| Peter Bücker | 10/10 | 598 days | 46% |
| julie durfy | 10/10 | 598 days | 46% |
| Vicki Higgins | 10/10 | 599 days | 46% |
| A. Anonymous | 4/10 | 599 days | 36% |
| Nicole Wake | 10/10 | 627 days | 42% |
| Joao Granja | 10/10 | 628 days | 41% |
| Hazel Jenkins | 9/10 | 628 days | 41% |
| Saar , Netherlands. | 10/10 | 628 days | 41% |
| Georg Beyschlag | 10/10 | 658 days | 37% |
| Axel Personne | 10/10 | 658 days | 37% |
| Deborah Ludwig | 10/10 | 658 days | 37% |
| Ben | 10/10 | 659 days | 37% |
| Samantha Lam | 9/10 | 689 days | 33% |
| Lucas Malina | 10/10 | 689 days | 33% |
| Henry Schenker | 9/10 | 689 days | 33% |
| GILLES NORMAND | 10/10 | 689 days | 33% |
| Mickaël Loichon | 10/10 | 690 days | 32% |
| Neil McAdie | 10/10 | 690 days | 32% |
| Miguel Lopez | 10/10 | 719 days | 29% |
| Claudia Ashton | 10/10 | 719 days | 29% |
| Julie P | 10/10 | 720 days | 29% |
| larry fisher | 9/10 | 751 days | 25% |
| John Mette | 10/10 | 903 days | 11% |
| Brendan McAleer | 8/10 | 933 days | 9% |
| Jean Marc CHABOUD | 4/10 | 964 days | 6% |
| K Michele Austin | 10/10 | 964 days | 8% |
| Ken Grant | 8/10 | 964 days | 8% |
| Meng Ng | 9/10 | 964 days | 8% |
| John Appling | 9/10 | 964 days | 8% |
| Isabelle & Bruno - France | 10/10 | 965 days | 8% |
| Michael Ritchie | 10/10 | 992 days | 7% |
| Marguerite Pierron | 9/10 | 992 days | 7% |
| Eva Summermatter | 9/10 | 992 days | 7% |
| Keith Bath | 9/10 | 993 days | 7% |
| Janice Friesen | 10/10 | 993 days | 7% |
| GARY Zweck | 9/10 | 1023 days | 6% |
| Gerd Hauschild | 10/10 | 1024 days | 6% |
| Stuart WILKINS | 9/10 | 1024 days | 6% |
| Barbara | 10/10 | 1024 days | 6% |
| Lee Middleton | 10/10 | 1054 days | 5% |
| DAVID PASSY | 9/10 | 1054 days | 5% |
| Diane Ferry | 9/10 | 1054 days | 5% |
| Muhd Yusof | 10/10 | 1054 days | 5% |
| lori tyler | 10/10 | 1054 days | 5% |
| Andrea Aloisi | 6/10 | 1054 days | 5% |
| David Taus | 9/10 | 1054 days | 5% |
| Ralph | 10/10 | 1055 days | 5% |
| Oliver | 10/10 | 1055 days | 5% |
| Tim Daborn | 10/10 | 1084 days | 5% |
| Andrea Bradshaw | 8/10 | 1084 days | 5% |
| Martin Greenwood | 9/10 | 1085 days | 5% |
| Anders Knutsson | 1/10 | 1145 days | 4% |
| Suzan Freeman | 9/10 | 1298 days | 5% |
| Robyn Rawson | 10/10 | 1298 days | 5% |
| Blair & Jacqui Martin | 9/10 | 1298 days | 5% |
| Audrey Simon | 9/10 | 1298 days | 5% |
| Christopher Bates | 10/10 | 1299 days | 5% |
| Lance Pearce | 10/10 | 1329 days | 5% |
| Gill Kenna | 9/10 | 1329 days | 5% |
| Tess Carrad | 9/10 | 1329 days | 5% |
| Josh Meyrick | 10/10 | 1330 days | 5% |
| angie Vickers | 9/10 | 1357 days | 5% |
| Denise Harja | 10/10 | 1357 days | 5% |
| Leonie Selk | 10/10 | 1357 days | 5% |
| Bodo Hesse | 10/10 | 1357 days | 5% |
| Dr Valerie Wall | 4/10 | 1358 days | 4% |
| Lyn Coleman | 10/10 | 1358 days | 5% |
| Simon Rickets | 10/10 | 1388 days | 5% |
| Helena Souckova | 10/10 | 1388 days | 5% |
| Chloe Nicholas | 8/10 | 1388 days | 4% |
| George Donkin | 10/10 | 1388 days | 5% |
| Eva Nittegaard | 9/10 | 1388 days | 5% |
| Dorothy and Graham Glen | 8/10 | 1447 days | 2% |
| Thomas Sator | 10/10 | 1449 days | 4% |
| Kevin Taylor | 10/10 | 1449 days | 4% |
| Nick Beer | 9/10 | 1449 days | 4% |
| terri stevens | 9/10 | 1449 days | 4% |
| Marçal Cot | 9/10 | 1449 days | 4% |
| Christopher Holmes | 10/10 | 1449 days | 4% |
| Allain Riepema | 10/10 | 1463 days | 3% |
| Hubert Toh | 10/10 | 1511 days | 4% |
| Kim Pinkerton | 6/10 | 1694 days | 3% |
| Henry Carstens | 7/10 | 1694 days | 4% |
| Tim Doskoch | 6/10 | 1694 days | 3% |
| Laurence Edwards | 8/10 | 1722 days | 4% |
| Nikolaj Lambertsen | 9/10 | 1722 days | 4% |
| richard genovese | 9/10 | 1722 days | 4% |
| Martina Rahlff | 9/10 | 1722 days | 4% |
| Kok Seong Wong | 9/10 | 1753 days | 4% |
| Kim Morhaus | 9/10 | 1753 days | 4% |
| Geoff Bardsley | 10/10 | 1753 days | 4% |
| Chris Britton | 10/10 | 1753 days | 4% |
| Camille Dow Baker | 9/10 | 1753 days | 4% |
| Tracy Houston | 10/10 | 1753 days | 4% |
| morgane delicourt | 10/10 | 1784 days | 4% |
| Davide Andriola | 10/10 | 1784 days | 4% |
| Raphael | 10/10 | 1784 days | 4% |
| Evelyn Rloeh | 9/10 | 1797 days | 2% |
| Ginetta Matthews | 8/10 | 1814 days | 4% |
| Ben Awcock | 10/10 | 1814 days | 4% |
| Michael Amos | 9/10 | 1814 days | 4% |
| Tony Waters | 10/10 | 1875 days | 4% |
| Nathan Taylor | 10/10 | 1937 days | 3% |
| Paul and Astrid | 7/10 | 2072 days | 2% |
| Julia Ebneter | 8/10 | 2112 days | 2% |
| Myrthe van Burink | 10/10 | 2119 days | 3% |
| Johannes Leistner | 10/10 | 2119 days | 3% |
| Lynne Martin | 9/10 | 2150 days | 3% |
| JMC | 9/10 | 2151 days | 3% |
| Cindy Renea | 10/10 | 2760 days | 2% |
| Tony Williamson | 10/10 | 2911 days | 1% |
| Don Sutherland | 9/10 | 2921 days | 1% |
| L+B | 9/10 | 3125 days | 1% |
| kmgirard | 10/10 | 3156 days | 1% |
| Jon satchwell | 10/10 | 3156 days | 1% |
| Marymac | 9/10 | 3184 days | 1% |
| chris malkin | 9/10 | 3184 days | 1% |
| JP Kearney | 10/10 | 3246 days | 1% |
| jennyjay | 9/10 | 3276 days | 1% |
| Maverick | 10/10 | 3490 days | 0% |
| Henning_Lizette | 9/10 | 3490 days | 0% |
| Sandra | 10/10 | 3490 days | 0% |
| Lara_C | 9/10 | 3490 days | 0% |
| djandjcmccallum | 9/10 | 3550 days | 0% |
| simonl2m | 8/10 | 3581 days | 0% |
| janejeff | 10/10 | 3581 days | 0% |
| piersa | 9/10 | 3612 days | 0% |
| debnphil | 10/10 | 3673 days | 1% |
| honeymoon1 | 10/10 | 3673 days | 1% |
| oherreravaras | 10/10 | 3703 days | 1% |
| kiwitravellers | 10/10 | 3703 days | 1% |
| El Duderino | 9/10 | 3703 days | 1% |
| Smyth | 9/10 | 3887 days | 1% |
| Shan104 | 9/10 | 3946 days | 1% |
| gazbow | 10/10 | 4038 days | 1% |
| PZ72 | 10/10 | 4252 days | 1% |
| Stephen Fletcher | 10/10 | 4342 days | 1% |
| scully | 10/10 | 4342 days | 1% |
| Chris22 | 9/10 | 4372 days | 1% |
| Andrew Doutch | 9/10 | 4525 days | 1% |
| nina | 10/10 | 4525 days | 1% |
| agc | 10/10 | 4525 days | 1% |
| Malcolm Henham | 10/10 | 4645 days | 1% |
| Ann McGrath | 10/10 | 5011 days | 1% |
| harry425 | 10/10 | 5407 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kia Ora Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.79% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 56 days. The Kia Ora Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kia Ora Campers experience has been adjusted for 152 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 149 | -2.74% |
| 150 | -2.76% |
| 151 | -2.78% |
| 152 | -2.79% |
| 153 | -2.81% |
| 154 | -2.83% |
| 155 | -2.85% |
| … | … |
Final Ranking Score
89%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.