Reviews and travel ratings on Britz Campervan, Car and 4wd Rentals - Auckland in New Zealand (68% from 347 reviews) No boundaries

Britz Campervan, Car and 4wd Rentals - Auckland

304 reviews with the most recent first, showing page 1 of 51.

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Britz Campervan, Car and 4wd Rentals - Auckland
Barbara's avatar

Barbara

Germany

Ranking: 9/10

Campervan is in good condition with gas, microwave, sink, waste water tank, not self-contained. Handling is tops, eve...

Campervan is in good condition with gas, microwave, sink, waste water tank, not self-contained. Handling is tops, even with wind - despite height of camper (3M). Full cooking equipment onboard. Perhaps a bit too small for 4 people but perfect for 3 people.

Reviewed 2 months ago and experienced in December 2014

Britz Campervan, Car and 4wd Rentals - Auckland
Frank Wijnands's avatar

Frank Wijnands

Netherlands

Ranking: 4/10

Not enough staff to handle busy season: 3 hour wait to take possession of our campervan. Very poorly equipped camperv...

Not enough staff to handle busy season: 3 hour wait to take possession of our campervan. Very poorly equipped campervan. Several booked items were not available (bicycles and bicycle rack).

Reviewed 2 months ago and experienced in December 2014

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Britz Campervan, Car and 4wd Rentals - Auckland
Logan Leduc's avatar

Logan Leduc

Canada

Ranking: 5/10

Firstly Britz, Maui, Alpha and Mighty are all one company (THL) so less than real competition in the market. Second, ...

Firstly Britz, Maui, Alpha and Mighty are all one company (THL) so less than real competition in the market. Second, if anything is wrong with the camper, they fix it on your time! Third, avoid the Christchurch location, booked for 10am but did not leave until 2.30pm, we lost a day because of here.

Reviewed 2 months ago and experienced in November 2014

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Britz Campervan, Car and 4wd Rentals - Auckland
Angie Cairns's avatar

Angie Cairns

Australia

Ranking: 7/10

Van not in perfect state of repair considering costs but reparations attended to willingly.

Van not in perfect state of repair considering costs but reparations attended to willingly.

Reviewed 3 months ago and experienced in January 2015

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Britz Campervan, Car and 4wd Rentals - Auckland
Robert's avatar

Robert

United States

Ranking: 2/10

Had bad experience with Britz.
The van had lots of things that did not work, including remotes (you can just set the ...

Had bad experience with Britz.
The van had lots of things that did not work, including remotes (you can just set the station by going to the satellite receive and pushing the button)
Fuel Tank had 1/4 tank of fuel, but paperwork said it was full.
Person doing the orientation to the vehicle was unfamiliar. Had two hidden places to turn LP gas on, not documented and nobody could find until the it was sent to the back for a mechanic to troubleshoot.
Checkout did not record the starting mileage from the wheel lock so we were overcharged. When I asked for documentation, they gave the run-around and finally admitted they had none.
You are charged for by the calendar day. If you pick up on day 1 at 4 pm and return day 2 at 8 am you are charged for 2 days.
Repairs are done on your time with no refund for down time.
Staff was overworked, under trained, and stressed.
All in all a stressful and unhappy experience.

Reviewed 3 months ago

Britz Campervan, Car and 4wd Rentals - Auckland
Barry Arnold's avatar

Barry Arnold

United Kingdom

Ranking: 1/10

Buy your Motorhome Excess (aka Deductible) Insurance from a THIRD PARTY.

We rented a motorhome from THL the owner an...

Buy your Motorhome Excess (aka Deductible) Insurance from a THIRD PARTY.

We rented a motorhome from THL the owner and operator of the Britz brand. The terms and conditions for the sister Maui brand make the customer liable for the first $7,500 of damage to the vehicle. To insure against this, THL charge $65 a day.

We rented the vehicle for 31 days so THL would have charged us an eye watering $2,015. We SAVED a staggering $1,240 by purchasing the insurance cover in the UK from WorldWideInsure.com a third party

Don't pay THL's exoritant price! Shop around and you should be able to insure the excess (aka deductible) at a much lower cost.

Reviewed 4 months ago

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