Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Apollo Motorhome Holidays.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Apollo Motorhome Holidays

Valid Reviews

450 Valid Reviews

The Apollo Motorhome Holidays experience has a total of 473 reviews. There are 450 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 450 valid reviews:

Rating Count Percentage
10/10 22
5%
9/10 51
11%
8/10 96
21%
7/10 79
18%
6/10 47
10%
5/10 38
8%
4/10 25
6%
3/10 27
6%
2/10 16
4%
1/10 49
11%

60.76% Average

The raw data average (mean) for all the Apollo Motorhome Holidays valid reviews is 60.76% and is based on 450 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

305 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 450 valid reviews, the experience has 305 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 305 face-to-face reviews:

Rating Count Percentage
10/10 10
3%
9/10 33
11%
8/10 85
28%
7/10 71
23%
6/10 42
14%
5/10 30
10%
4/10 20
7%
3/10 7
2%
2/10 3
1%
1/10 4
1%

68.43% Average

The raw data average (mean) for all the Apollo Motorhome Holidays face-to-face reviews is 68.43% and is based on 305 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

61.66%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Harriet 1/10 1038 days 100%
Caleb 1/10 1799 days 12%
Jillian Sheldrake 2/10 1983 days 13%
Craig 1/10 2044 days 11%
Joshua Miller 5/10 2105 days 21%
Angela Smith 8/10 2165 days 26%
Sma 4/10 2196 days 17%
Phillip Mastores 1/10 2226 days 10%
uwe stumpf 5/10 2257 days 19%
John Olsen 2/10 2257 days 11%
Disappointed 1/10 2257 days 10%
Morag 1/10 2257 days 10%
Nikolai Sander 1/10 2440 days 9%
Rebecca Kelley 1/10 2440 days 9%
Sofia Robin 3/10 2471 days 12%
Martin Rogers 3/10 2530 days 12%
Simone 1/10 2561 days 9%
Marloes 4/10 2561 days 14%
Chagrijnige vakantieganger 1/10 2561 days 9%
Mahendar Selvakumar 5/10 2561 days 16%
Tina Hain 1/10 2591 days 9%
Sofie Madsen 2/10 2591 days 10%
Joanne 3/10 2591 days 12%
TWhite 1/10 2622 days 8%
Shenayd Pate 3/10 2622 days 11%
Splitpin 1/10 2622 days 8%
David Bladier 10/10 2652 days 21%
Ken 7/10 2652 days 19%
Darren 1/10 2714 days 8%
Michal 2/10 2744 days 9%
Sue 3/10 2744 days 11%
Brian and Kate 3/10 2744 days 11%
David S 1/10 2775 days 8%
Rowena McMullan 1/10 2805 days 8%
Helen Bond 1/10 2895 days 7%
Frank Meershoek 1/10 2926 days 7%
Vanessa Stubbs 1/10 2926 days 7%
Tony Wilcomes 5/10 2955 days 13%
Andy Nicholson 9/10 2966 days 17%
English Speaker 1/10 2987 days 7%
Corinna Venker 10/10 2987 days 17%
Sarah Sarah 1/10 2987 days 7%
Tarryn O'Dea 9/10 3017 days 16%
Steve Warren 1/10 3017 days 7%
Kath2000 2/10 3048 days 7%
MP 1/10 3048 days 6%
Neil Chambers 5/10 3079 days 12%
Alan Evans 6/10 3079 days 13%
Suzanne Kidd 9/10 3109 days 15%
Robert Cogan 9/10 3140 days 15%
THIAGO MARIN 9/10 3140 days 15%
aini abd rahman 9/10 3140 days 15%
Ken 9/10 3140 days 15%
Adam Yates 4/10 3170 days 9%
Ian Tonks 10/10 3170 days 14%
Kathy Howe 2/10 3170 days 6%
Heather Flanders 5/10 3177 days 11%
Alexander Scheibl 5/10 3193 days 11%
Nickymelb 8/10 3201 days 14%
Celia Rodriguez Dominguez 9/10 3201 days 14%
Dr G 6/10 3201 days 12%
Eng Kean Lim 7/10 3260 days 12%
Not Happy 1/10 3260 days 5%
Judith Mirams 7/10 3260 days 12%
Gracius Wenas 8/10 3260 days 13%
Antoine 5/10 3273 days 10%
Gretha 8/10 3280 days 13%
Thomas Simeon 7/10 3285 days 12%
Lieke vol Velde 5/10 3293 days 10%
Bob 9/10 3295 days 13%
Richard Fox 6/10 3305 days 11%
Jill Grange 6/10 3314 days 11%
Marc 8/10 3317 days 12%
Pedro Cordeiru 7/10 3318 days 12%
Sharon Ayris 8/10 3321 days 12%
Dylan Smyth 8/10 3328 days 12%
Don Christiansen 5/10 3352 days 9%
Christine Siemon 8/10 3352 days 12%
jirge core 8/10 3382 days 12%
R. Damen 5/10 3382 days 9%
Augusta A 1/10 3444 days 4%
Sachiko 6/10 3444 days 10%
Nicki Holt-Manandhar 8/10 3474 days 11%
gavin brady 1/10 3474 days 4%
Jane Simmons 9/10 3505 days 10%
Alexes D 6/10 3546 days 8%
Anouk Jongsma 7/10 3564 days 9%
Barry Hoag 7/10 3566 days 9%
emelia sferrazza 1/10 3566 days 4%
Yvonne El-Amine 7/10 3568 days 9%
Corrine Kaiser 9/10 3626 days 9%
Glen Mitchell 1/10 3626 days 4%
Anna and Isabelle 7/10 3654 days 8%
MIndy Green 7/10 3657 days 8%
Roy Brondgeest 9/10 3687 days 8%
Kim S 10/10 3810 days 7%
Markus Buehrer 8/10 3947 days 5%
Ives van der Sluijs 5/10 3979 days 4%
Peter Jolliffe 10/10 3991 days 5%
Nils Demattio 8/10 4018 days 4%
Simon Wild 3/10 4022 days 2%
Rob Miller 9/10 4052 days 4%
Thian Honsch 1/10 4052 days 1%
Pat Maguire 10/10 4144 days 3%
Ara Moore-Tuwhangai 10/10 4205 days 2%
D F 1/10 4205 days 1%
michael madey 2/10 4266 days 1%
Robert Erni 9/10 4275 days 1%
Derek Hosking 3/10 4297 days 0%
Mirjam Betschart 8/10 4311 days 1%
Glyn and Karen Farlow 8/10 4313 days 1%
Janet Evins 7/10 4315 days 1%
Rikke Petersen 8/10 4315 days 1%
Ene Pold 9/10 4319 days 1%
Henrik Suefke 5/10 4319 days 0%
Bella Danaher 8/10 4334 days 0%
Daniel Danamer 9/10 4334 days 0%
Alacchi Moustier 1/10 4338 days 0%
Maya Bakker-deDreu 8/10 4346 days 0%
Anne and Steve Bartlett 7/10 4348 days 0%
Rupert 8/10 4351 days 0%
Reiner Botsch 5/10 4354 days 0%
Greg Fischer 5/10 4354 days 0%
Lior Bakski 8/10 4354 days 0%
Gordon 9/10 4356 days 0%
Mark 1/10 4356 days 0%
dissapointed 1/10 4356 days 0%
Chris W. 3/10 4356 days 0%
Elizabeth 5/10 4358 days 0%
Claudia 6/10 4359 days 0%
Thi Baut 6/10 4361 days 0%
Philipp Haass 7/10 4365 days 0%
Peter 1/10 4387 days 2%
Tony Cooper 1/10 4417 days 2%
Henry Black 9/10 4448 days 6%
John Morel 9/10 4509 days 6%
Ari Fester 3/10 4540 days 3%
Kezza Couchman 3/10 4570 days 3%
kmackay 1/10 4570 days 2%
Sarah Rhodes 1/10 4570 days 2%
publizischt 1/10 4601 days 2%
david cook 8/10 4601 days 6%
B James 3/10 4631 days 3%
Neil Beckett 6/10 4631 days 5%
K B 5/10 4631 days 5%
hofoa 3/10 4631 days 3%
Christofer Tonn 7/10 4648 days 6%
Kathryn Pisco 8/10 4668 days 6%
Mike Pisco 8/10 4668 days 6%
Heinie Pieterse 4/10 4674 days 4%
Willem de Jong 8/10 4683 days 6%
Jeanne Moustier 4/10 4703 days 4%
Karen Mercer 3/10 4721 days 3%
Doug Digstravel 10/10 4721 days 6%
Ellie Braddock 10/10 4721 days 6%
Dick Kooij 9/10 4734 days 6%
Robert Staeller 6/10 4737 days 5%
Jurgen 7/10 4738 days 6%
Joroen Borkert 7/10 4739 days 6%
Lauret Stulemeyer 8/10 4740 days 6%
Jan 8/10 4740 days 6%
Ammon Yannick 7/10 4741 days 6%
Steven Switsers 8/10 4742 days 6%
Urs Kloter 7/10 4743 days 6%
Brian Howe 10/10 4745 days 6%
F Soppelsa 8/10 4745 days 6%
Fred and Carin 4/10 4752 days 4%
Denise Albrecht 10/10 4756 days 6%
Lutz Huuemorder 8/10 4758 days 6%
Manuela and Thomas 8/10 4758 days 6%
Milena Heinrich 10/10 4758 days 6%
Alex Laidlaw 4/10 4759 days 4%
Martina Posch 6/10 4766 days 5%
roos wubben 8/10 4768 days 6%
Marjo Cousijn 6/10 4769 days 5%
Hillman53 3/10 4813 days 3%
nomad 9/10 4813 days 6%
pandtfenton 10/10 4843 days 6%
Golliwog 1/10 4843 days 2%
PT117 6/10 4874 days 5%
Heidi4ever 7/10 4874 days 6%
Tjw 8/10 4905 days 6%
spiderman 2/10 4935 days 3%
landaima 1/10 4996 days 2%
GaryM 3/10 4996 days 3%
Jos Schieveen 8/10 5006 days 6%
Mr and Mrs White 6/10 5009 days 5%
Laura vanGool 7/10 5012 days 6%
E Wolfger 9/10 5019 days 6%
D Esson 6/10 5021 days 5%
Robert Steendijk 7/10 5022 days 6%
Ben Simons 6/10 5023 days 5%
Hilbert vanEssen 5/10 5024 days 5%
afisher 9/10 5027 days 6%
Michael Jefferies 6/10 5030 days 5%
Daniel Patricia 5/10 5030 days 5%
Michael Stoll 8/10 5037 days 6%
Frans Roebroek 7/10 5038 days 6%
Rob Gill 10/10 5040 days 6%
Randewyk 4/10 5040 days 4%
Russell 7/10 5041 days 6%
Stefan 7/10 5041 days 6%
Hardy 4/10 5042 days 4%
Roland Hofmann 7/10 5042 days 6%
Beyeler 9/10 5044 days 6%
R Seiferling 8/10 5048 days 6%
Paul & Michelle Harmer 7/10 5049 days 6%
Suzanne van Kol 8/10 5049 days 6%
Horst Langstein 5/10 5049 days 5%
Frank Krivauek 8/10 5050 days 6%
John Reynolds 7/10 5051 days 6%
Nicole van Bergen 8/10 5055 days 6%
Anika 8/10 5055 days 6%
mcnabit 1/10 5056 days 2%
Lutenk 2/10 5087 days 3%
Corinne_Grosvenor 10/10 5118 days 6%
Stefan Nitsch 7/10 5122 days 6%
Nina Bille-Knudsen 7/10 5127 days 6%
Remco te Lintum 5/10 5134 days 5%
Matthys van den Heuuel 7/10 5138 days 6%
Eveline Mestrom 7/10 5138 days 6%
Elke & Charlotte 2/10 5148 days 3%
Calvin 3/10 5332 days 3%
Schury 7/10 5364 days 6%
Jill 7/10 5368 days 6%
Ken Jones 7/10 5368 days 6%
Hanggi 8/10 5373 days 6%
Chantal Wendel 8/10 5373 days 6%
Leon van Hengel 6/10 5376 days 5%
Julia 8/10 5376 days 6%
Marianne Swauger 6/10 5376 days 5%
Boehmer 8/10 5377 days 6%
Hadas and Amichay Guter 8/10 5378 days 6%
Bob & Yvonne Myles 7/10 5379 days 6%
Judith 8/10 5379 days 6%
Koen Vanlede 10/10 5379 days 6%
Nicola Thackray 7/10 5380 days 6%
Julia 9/10 5383 days 6%
Shane Curline 8/10 5383 days 6%
Peter & Angela Brown 8/10 5383 days 6%
Tim 7/10 5383 days 6%
Mulder & vanNistelrooij 7/10 5384 days 6%
Siggi Wick 6/10 5384 days 5%
Armin Holle 9/10 5385 days 6%
Chris & Anne Pearson 7/10 5387 days 6%
Patrick Schaad 7/10 5387 days 6%
Jacob Nube 7/10 5389 days 6%
Katie Mitchell 4/10 5393 days 4%
Till 2/10 5393 days 3%
Tyson Burnett 5/10 5394 days 5%
Heini Sutter 6/10 5395 days 5%
Peter Blaney 7/10 5397 days 6%
Callum Sibbald 8/10 5397 days 6%
Henk Roeper 7/10 5401 days 6%
Manfred & Gabi 6/10 5404 days 5%
Haan Begerian 8/10 5407 days 6%
Phillips 6/10 5408 days 5%
Irene and Thib Schneider 8/10 5409 days 6%
Doris Schollenberger 7/10 5411 days 6%
Bettina Mikschi 8/10 5412 days 6%
Roy Seymour 7/10 5412 days 6%
Mark Aarts 6/10 5412 days 5%
Sarraute 4/10 5413 days 4%
Luc Marchand 4/10 5413 days 4%
Samuel Prechel 6/10 5413 days 5%
Barbara 3/10 5414 days 3%
Markus Richert 5/10 5415 days 5%
Theo Dykhuizen 6/10 5416 days 5%
Annette Mogg 9/10 5417 days 6%
Dr Dorthe Bossow 5/10 5417 days 5%
H Schepers 6/10 5417 days 5%
Kay and Colin Yendole 5/10 5417 days 5%
Jurgen Muller 6/10 5418 days 5%
Liebl 9/10 5418 days 6%
Karen Phillips 9/10 5418 days 6%
Bekema 8/10 5419 days 6%
dollimyxture 8/10 5452 days 6%
cfc 1/10 5452 days 2%
houch 1/10 5452 days 2%
Jim 3/10 5483 days 3%
Andrea Hasenoehrl 7/10 5513 days 6%
jaycaekat 10/10 5574 days 6%
Andrew Roberts 2/10 5574 days 3%
Gordo 9/10 5605 days 6%
penz 7/10 5636 days 6%
Dud Grossmann 7/10 5675 days 6%
M Schram 7/10 5676 days 6%
Lomas 5/10 5688 days 5%
Mikelj 2/10 5697 days 3%
travelerwh 1/10 5697 days 2%
AusieInNZ 1/10 5727 days 2%
Don & Geraldine 8/10 5733 days 6%
Fabrice Modin 6/10 5736 days 5%
Wyss A 8/10 5739 days 6%
Lukas Blaauw 8/10 5745 days 6%
Ina 8/10 5745 days 6%
Lloyd Shephard 3/10 5748 days 3%
Silke Seemann 4/10 5749 days 4%
Ingrid Zell 8/10 5749 days 6%
Tim Smith 9/10 5749 days 6%
George Lepple 8/10 5751 days 6%
Peter G 8/10 5752 days 6%
Chris Helms 8/10 5752 days 6%
P.C Kool 4/10 5753 days 4%
Michele Prevost 9/10 5753 days 6%
Gerhard Kronen 7/10 5755 days 6%
Rod C 9/10 5756 days 6%
GerryD 1/10 5758 days 2%
Rik 6/10 5759 days 5%
B Willmore 2/10 5760 days 3%
Arie Ascher 8/10 5765 days 6%
John Harrison 7/10 5765 days 6%
Jenny 7/10 5766 days 6%
Marsden 10/10 5767 days 6%
Vandeput 8/10 5772 days 6%
Lewis 9/10 5779 days 6%
JeanOddy 7/10 5780 days 6%
Michael McGuinness 6/10 5780 days 5%
van der Wakker 7/10 5781 days 6%
Terry Phillips 9/10 5783 days 6%
Hoogh 7/10 5783 days 6%
Nicole 3/10 5783 days 3%
Petra Berrens 7/10 5784 days 6%
Sandra B 7/10 5785 days 6%
nga 4/10 5786 days 4%
Hugli 7/10 5791 days 6%
Schubert, Wolfgang & Claudia 6/10 5791 days 5%
Peter Ortner 4/10 5795 days 4%
S.B Lawrence 9/10 5795 days 6%
Douglas Kirby 7/10 5799 days 6%
John J 5/10 5800 days 5%
Elizabeth E 7/10 5802 days 6%
Stevens Frans 7/10 5803 days 6%
Torsten Gehrke 8/10 5803 days 6%
Bartlett nz 7/10 5803 days 6%
Helen and Hans Walser 8/10 5806 days 6%
simonbo 9/10 5832 days 6%
stevnba 8/10 5833 days 6%
wenerz 4/10 5833 days 4%
Marons 6/10 5837 days 5%
nadinef 9/10 5840 days 6%
thomash 8/10 5842 days 6%
trucker 8/10 5848 days 6%
Lothar Riedmann 10/10 5850 days 6%
Bill Nash 8/10 5852 days 6%
anniest 7/10 5852 days 6%
H Simpson 8/10 5852 days 6%
Frank de Voogd 7/10 5852 days 6%
vernenal 7/10 5852 days 6%
Kirsty McGrath 7/10 5852 days 6%
Wolfgang Mages 9/10 5852 days 6%
Wolfgang Dittrich 8/10 5858 days 6%
Alexis De Wilde 9/10 5858 days 6%
Stefanie Micheler 10/10 5859 days 6%
Hennie Neeleman 5/10 5860 days 5%
Pieter Neeleman 6/10 5860 days 5%
MV Vroenhoven 6/10 5863 days 5%
Fer Bonsel 8/10 5871 days 6%
Serge Yken 7/10 5874 days 6%
Gensen 8/10 5874 days 6%
harryb 8/10 5957 days 6%
TillE412 8/10 6077 days 6%
ElleGermany 8/10 6080 days 6%
OliverG1 8/10 6080 days 6%
GemmaC 1/10 6081 days 2%
AndrewL1 3/10 6084 days 3%
SophieC 5/10 6090 days 5%
marianneb 9/10 6092 days 6%
neeltjec 8/10 6092 days 6%
Martien van Brakel 8/10 6092 days 6%
EstherW 5/10 6102 days 5%
Lucas 6/10 6109 days 5%
KathM 8/10 6109 days 6%
Frank 9/10 6110 days 6%
SHVellinga 7/10 6111 days 6%
Barry Smith 3/10 6112 days 3%
Brigette Guikens 7/10 6113 days 6%
Grimm 6/10 6116 days 5%
Robert 8/10 6116 days 6%
Stefau 7/10 6123 days 6%
EmmaL 4/10 6125 days 4%
ChristopherD 8/10 6126 days 6%
BerndK 2/10 6126 days 3%
LorraineB 7/10 6127 days 6%
Paul 5/10 6129 days 5%
S 5/10 6129 days 5%
Frances 4/10 6129 days 4%
Manfred 9/10 6129 days 6%
Tony 8/10 6141 days 6%
Christina 8/10 6141 days 6%
Nanno 9/10 6143 days 6%
KuntzGermany 5/10 6147 days 5%
ArnarF 8/10 6151 days 6%
Corien 7/10 6157 days 6%
Stijn 9/10 6160 days 6%
Rene 8/10 6165 days 6%
Joachim 8/10 6165 days 6%
Debbie Mossman 5/10 6167 days 5%
Zylstra 8/10 6173 days 6%
Kern 8/10 6177 days 6%
kramer 6/10 6197 days 5%
Groen 7/10 6205 days 6%
Cindy 6/10 6206 days 5%
Anette 1/10 6212 days 2%
Pieter 9/10 6214 days 6%
Peter_C 3/10 6230 days 3%
Clare 7/10 6259 days 6%
KiwiBoy 3/10 6275 days 3%
Donna 10/10 6282 days 6%
Christine 3/10 6345 days 3%
Tim 6/10 6463 days 5%
Linn 5/10 6471 days 5%
Daniel 6/10 6472 days 5%
Sandra Verbaarschot 9/10 6472 days 6%
Denise 6/10 6475 days 5%
Wulms 5/10 6476 days 5%
Kathrin 4/10 6483 days 4%
Klaus 8/10 6483 days 6%
Anja 6/10 6485 days 5%
Susanne Dittrich 9/10 6490 days 6%
D.A. Mulder 8/10 6491 days 6%
Christel Hopp 7/10 6491 days 6%
Marco 6/10 6492 days 5%
Sally and David Wallis 5/10 6492 days 5%
Knol 8/10 6493 days 6%
Cole Penelope 8/10 6496 days 6%
Buys 8/10 6497 days 6%
Claas 2/10 6505 days 3%
Jennifer 6/10 6534 days 5%
Mum! 6/10 6534 days 5%
Hans Olthof 8/10 6535 days 6%
Ad 9/10 6561 days 6%
Hans 5/10 6563 days 5%
Gerber Liselotte 9/10 6566 days 6%
Ed van Dael 4/10 6584 days 4%
Denise Nick 4/10 6831 days 4%
Hanneke 4/10 6836 days 4%
Frederik 7/10 6846 days 6%
Ulla 4/10 6846 days 4%
Jess 7/10 6846 days 6%
Rietveld 1/10 6850 days 2%
Sharon 10/10 6851 days 6%
Sarah 3/10 6857 days 3%
Loic 6/10 6857 days 5%
Caroline 7/10 6868 days 6%
Weselmann 8/10 6869 days 6%
Hennielene 8/10 6870 days 6%
GermanTourGroup 9/10 6870 days 6%
Klaus 7/10 6870 days 6%
Helga 4/10 6870 days 4%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Apollo Motorhome Holidays experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.07% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Apollo Motorhome Holidays experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Apollo Motorhome Holidays experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.01%
198 -4.03%
199 -4.05%
200 -4.07%
201 -4.09%
202 -4.11%
203 -4.13%

Balancing Adjustment

18.34% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

72%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.