Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Apollo Motorhome Holidays.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Apollo Motorhome Holidays

Valid Reviews

450 Valid Reviews

The Apollo Motorhome Holidays experience has a total of 473 reviews. There are 450 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 450 valid reviews:

Rating Count Percentage
10/10 22
5%
9/10 51
11%
8/10 96
21%
7/10 79
18%
6/10 47
10%
5/10 38
8%
4/10 25
6%
3/10 27
6%
2/10 16
4%
1/10 49
11%

60.76% Average

The raw data average (mean) for all the Apollo Motorhome Holidays valid reviews is 60.76% and is based on 450 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

305 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 450 valid reviews, the experience has 305 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 305 face-to-face reviews:

Rating Count Percentage
10/10 10
3%
9/10 33
11%
8/10 85
28%
7/10 71
23%
6/10 42
14%
5/10 30
10%
4/10 20
7%
3/10 7
2%
2/10 3
1%
1/10 4
1%

68.43% Average

The raw data average (mean) for all the Apollo Motorhome Holidays face-to-face reviews is 68.43% and is based on 305 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

63.33%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Harriet 1/10 1377 days 100%
Caleb 1/10 2138 days 26%
Jillian Sheldrake 2/10 2322 days 27%
Craig 1/10 2383 days 24%
Joshua Miller 5/10 2443 days 43%
Angela Smith 8/10 2503 days 54%
Sma 4/10 2535 days 35%
Phillip Mastores 1/10 2564 days 21%
uwe stumpf 5/10 2595 days 40%
John Olsen 2/10 2596 days 24%
Disappointed 1/10 2596 days 21%
Morag 1/10 2596 days 21%
Nikolai Sander 1/10 2779 days 19%
Rebecca Kelley 1/10 2779 days 19%
Sofia Robin 3/10 2810 days 25%
Martin Rogers 3/10 2869 days 24%
Simone 1/10 2900 days 17%
Marloes 4/10 2900 days 28%
Chagrijnige vakantieganger 1/10 2900 days 17%
Mahendar Selvakumar 5/10 2900 days 33%
Tina Hain 1/10 2930 days 17%
Sofie Madsen 2/10 2930 days 19%
Joanne 3/10 2930 days 23%
TWhite 1/10 2961 days 17%
Shenayd Pate 3/10 2961 days 22%
Splitpin 1/10 2961 days 17%
David Bladier 10/10 2990 days 41%
Ken 7/10 2990 days 38%
Darren 1/10 3053 days 16%
Michal 2/10 3083 days 17%
Sue 3/10 3083 days 20%
Brian and Kate 3/10 3083 days 20%
David S 1/10 3114 days 15%
Rowena McMullan 1/10 3144 days 14%
Helen Bond 1/10 3234 days 13%
Frank Meershoek 1/10 3264 days 13%
Vanessa Stubbs 1/10 3265 days 13%
Tony Wilcomes 5/10 3294 days 24%
Andy Nicholson 9/10 3305 days 31%
English Speaker 1/10 3325 days 12%
Corinna Venker 10/10 3325 days 31%
Sarah Sarah 1/10 3325 days 12%
Tarryn O'Dea 9/10 3355 days 30%
Steve Warren 1/10 3355 days 12%
Kath2000 2/10 3386 days 13%
MP 1/10 3386 days 12%
Neil Chambers 5/10 3417 days 21%
Alan Evans 6/10 3417 days 24%
Suzanne Kidd 9/10 3447 days 27%
Robert Cogan 9/10 3478 days 26%
THIAGO MARIN 9/10 3478 days 26%
aini abd rahman 9/10 3478 days 26%
Ken 9/10 3478 days 26%
Adam Yates 4/10 3508 days 16%
Ian Tonks 10/10 3508 days 25%
Kathy Howe 2/10 3508 days 11%
Heather Flanders 5/10 3516 days 19%
Alexander Scheibl 5/10 3532 days 19%
Nickymelb 8/10 3539 days 24%
Celia Rodriguez Dominguez 9/10 3539 days 24%
Dr G 6/10 3539 days 21%
Eng Kean Lim 7/10 3598 days 21%
Not Happy 1/10 3598 days 9%
Judith Mirams 7/10 3598 days 21%
Gracius Wenas 8/10 3598 days 22%
Antoine 5/10 3612 days 17%
Gretha 8/10 3619 days 22%
Thomas Simeon 7/10 3624 days 20%
Lieke vol Velde 5/10 3632 days 16%
Bob 9/10 3634 days 21%
Richard Fox 6/10 3644 days 18%
Jill Grange 6/10 3653 days 18%
Marc 8/10 3656 days 21%
Pedro Cordeiru 7/10 3657 days 19%
Sharon Ayris 8/10 3659 days 20%
Dylan Smyth 8/10 3667 days 20%
Don Christiansen 5/10 3690 days 15%
Christine Siemon 8/10 3690 days 20%
jirge core 8/10 3720 days 19%
R. Damen 5/10 3720 days 14%
Augusta A 1/10 3782 days 7%
Sachiko 6/10 3782 days 15%
Nicki Holt-Manandhar 8/10 3812 days 16%
gavin brady 1/10 3812 days 6%
Jane Simmons 9/10 3843 days 15%
Alexes D 6/10 3885 days 12%
Anouk Jongsma 7/10 3903 days 13%
Barry Hoag 7/10 3904 days 13%
emelia sferrazza 1/10 3905 days 5%
Yvonne El-Amine 7/10 3907 days 13%
Corrine Kaiser 9/10 3964 days 12%
Glen Mitchell 1/10 3964 days 5%
Anna and Isabelle 7/10 3993 days 10%
MIndy Green 7/10 3995 days 10%
Roy Brondgeest 9/10 4025 days 10%
Kim S 10/10 4148 days 7%
Markus Buehrer 8/10 4286 days 2%
Ives van der Sluijs 5/10 4318 days 1%
Peter Jolliffe 10/10 4329 days 1%
Nils Demattio 8/10 4357 days 0%
Simon Wild 3/10 4360 days 0%
Rob Miller 9/10 4390 days 15%
Thian Honsch 1/10 4391 days 6%
Pat Maguire 10/10 4483 days 15%
Ara Moore-Tuwhangai 10/10 4544 days 15%
D F 1/10 4544 days 6%
michael madey 2/10 4605 days 7%
Robert Erni 9/10 4614 days 15%
Derek Hosking 3/10 4636 days 8%
Mirjam Betschart 8/10 4650 days 14%
Glyn and Karen Farlow 8/10 4652 days 14%
Janet Evins 7/10 4654 days 14%
Rikke Petersen 8/10 4654 days 14%
Ene Pold 9/10 4658 days 15%
Henrik Suefke 5/10 4658 days 11%
Bella Danaher 8/10 4673 days 14%
Daniel Danamer 9/10 4673 days 15%
Alacchi Moustier 1/10 4677 days 6%
Maya Bakker-deDreu 8/10 4685 days 14%
Anne and Steve Bartlett 7/10 4687 days 14%
Rupert 8/10 4690 days 14%
Reiner Botsch 5/10 4693 days 11%
Greg Fischer 5/10 4693 days 11%
Lior Bakski 8/10 4693 days 14%
Gordon 9/10 4695 days 15%
Mark 1/10 4695 days 6%
dissapointed 1/10 4695 days 6%
Chris W. 3/10 4695 days 8%
Elizabeth 5/10 4697 days 11%
Claudia 6/10 4698 days 13%
Thi Baut 6/10 4700 days 13%
Philipp Haass 7/10 4704 days 14%
Peter 1/10 4726 days 6%
Tony Cooper 1/10 4756 days 6%
Henry Black 9/10 4787 days 15%
John Morel 9/10 4848 days 15%
Ari Fester 3/10 4879 days 8%
Kezza Couchman 3/10 4909 days 8%
kmackay 1/10 4909 days 6%
Sarah Rhodes 1/10 4909 days 6%
publizischt 1/10 4940 days 6%
david cook 8/10 4940 days 14%
B James 3/10 4970 days 8%
Neil Beckett 6/10 4970 days 13%
K B 5/10 4970 days 11%
hofoa 3/10 4970 days 8%
Christofer Tonn 7/10 4987 days 14%
Kathryn Pisco 8/10 5007 days 14%
Mike Pisco 8/10 5007 days 14%
Heinie Pieterse 4/10 5013 days 9%
Willem de Jong 8/10 5022 days 14%
Jeanne Moustier 4/10 5042 days 9%
Karen Mercer 3/10 5060 days 8%
Doug Digstravel 10/10 5060 days 15%
Ellie Braddock 10/10 5060 days 15%
Dick Kooij 9/10 5073 days 15%
Robert Staeller 6/10 5076 days 13%
Jurgen 7/10 5077 days 14%
Joroen Borkert 7/10 5078 days 14%
Lauret Stulemeyer 8/10 5079 days 14%
Jan 8/10 5079 days 14%
Ammon Yannick 7/10 5080 days 14%
Steven Switsers 8/10 5081 days 14%
Urs Kloter 7/10 5082 days 14%
Brian Howe 10/10 5084 days 15%
F Soppelsa 8/10 5084 days 14%
Fred and Carin 4/10 5091 days 9%
Denise Albrecht 10/10 5095 days 15%
Lutz Huuemorder 8/10 5097 days 14%
Manuela and Thomas 8/10 5097 days 14%
Milena Heinrich 10/10 5097 days 15%
Alex Laidlaw 4/10 5098 days 9%
Martina Posch 6/10 5105 days 13%
roos wubben 8/10 5107 days 14%
Marjo Cousijn 6/10 5108 days 13%
Hillman53 3/10 5152 days 8%
nomad 9/10 5152 days 15%
pandtfenton 10/10 5182 days 15%
Golliwog 1/10 5182 days 6%
PT117 6/10 5213 days 13%
Heidi4ever 7/10 5213 days 14%
Tjw 8/10 5244 days 14%
spiderman 2/10 5274 days 7%
landaima 1/10 5335 days 6%
GaryM 3/10 5335 days 8%
Jos Schieveen 8/10 5345 days 14%
Mr and Mrs White 6/10 5348 days 13%
Laura vanGool 7/10 5351 days 14%
E Wolfger 9/10 5358 days 15%
D Esson 6/10 5360 days 13%
Robert Steendijk 7/10 5361 days 14%
Ben Simons 6/10 5362 days 13%
Hilbert vanEssen 5/10 5363 days 11%
afisher 9/10 5366 days 15%
Michael Jefferies 6/10 5369 days 13%
Daniel Patricia 5/10 5369 days 11%
Michael Stoll 8/10 5376 days 14%
Frans Roebroek 7/10 5377 days 14%
Rob Gill 10/10 5379 days 15%
Randewyk 4/10 5379 days 9%
Russell 7/10 5380 days 14%
Stefan 7/10 5380 days 14%
Hardy 4/10 5381 days 9%
Roland Hofmann 7/10 5381 days 14%
Beyeler 9/10 5383 days 15%
R Seiferling 8/10 5387 days 14%
Paul & Michelle Harmer 7/10 5388 days 14%
Suzanne van Kol 8/10 5388 days 14%
Horst Langstein 5/10 5388 days 11%
Frank Krivauek 8/10 5389 days 14%
John Reynolds 7/10 5390 days 14%
Nicole van Bergen 8/10 5394 days 14%
Anika 8/10 5394 days 14%
mcnabit 1/10 5395 days 6%
Lutenk 2/10 5426 days 7%
Corinne_Grosvenor 10/10 5457 days 15%
Stefan Nitsch 7/10 5461 days 14%
Nina Bille-Knudsen 7/10 5466 days 14%
Remco te Lintum 5/10 5473 days 11%
Matthys van den Heuuel 7/10 5477 days 14%
Eveline Mestrom 7/10 5477 days 14%
Elke & Charlotte 2/10 5487 days 7%
Calvin 3/10 5671 days 8%
Schury 7/10 5703 days 14%
Jill 7/10 5707 days 14%
Ken Jones 7/10 5707 days 14%
Hanggi 8/10 5712 days 14%
Chantal Wendel 8/10 5712 days 14%
Leon van Hengel 6/10 5715 days 13%
Julia 8/10 5715 days 14%
Marianne Swauger 6/10 5715 days 13%
Boehmer 8/10 5716 days 14%
Hadas and Amichay Guter 8/10 5717 days 14%
Bob & Yvonne Myles 7/10 5718 days 14%
Judith 8/10 5718 days 14%
Koen Vanlede 10/10 5718 days 15%
Nicola Thackray 7/10 5719 days 14%
Julia 9/10 5722 days 15%
Shane Curline 8/10 5722 days 14%
Peter & Angela Brown 8/10 5722 days 14%
Tim 7/10 5722 days 14%
Mulder & vanNistelrooij 7/10 5723 days 14%
Siggi Wick 6/10 5723 days 13%
Armin Holle 9/10 5724 days 15%
Chris & Anne Pearson 7/10 5726 days 14%
Patrick Schaad 7/10 5726 days 14%
Jacob Nube 7/10 5728 days 14%
Katie Mitchell 4/10 5732 days 9%
Till 2/10 5732 days 7%
Tyson Burnett 5/10 5733 days 11%
Heini Sutter 6/10 5734 days 13%
Peter Blaney 7/10 5736 days 14%
Callum Sibbald 8/10 5736 days 14%
Henk Roeper 7/10 5740 days 14%
Manfred & Gabi 6/10 5743 days 13%
Haan Begerian 8/10 5746 days 14%
Phillips 6/10 5747 days 13%
Irene and Thib Schneider 8/10 5748 days 14%
Doris Schollenberger 7/10 5750 days 14%
Bettina Mikschi 8/10 5751 days 14%
Roy Seymour 7/10 5751 days 14%
Mark Aarts 6/10 5751 days 13%
Sarraute 4/10 5752 days 9%
Luc Marchand 4/10 5752 days 9%
Samuel Prechel 6/10 5752 days 13%
Barbara 3/10 5753 days 8%
Markus Richert 5/10 5754 days 11%
Theo Dykhuizen 6/10 5755 days 13%
Annette Mogg 9/10 5756 days 15%
Dr Dorthe Bossow 5/10 5756 days 11%
H Schepers 6/10 5756 days 13%
Kay and Colin Yendole 5/10 5756 days 11%
Jurgen Muller 6/10 5757 days 13%
Liebl 9/10 5757 days 15%
Karen Phillips 9/10 5757 days 15%
Bekema 8/10 5758 days 14%
dollimyxture 8/10 5791 days 14%
cfc 1/10 5791 days 6%
houch 1/10 5791 days 6%
Jim 3/10 5822 days 8%
Andrea Hasenoehrl 7/10 5852 days 14%
jaycaekat 10/10 5913 days 15%
Andrew Roberts 2/10 5913 days 7%
Gordo 9/10 5944 days 15%
penz 7/10 5975 days 14%
Dud Grossmann 7/10 6014 days 14%
M Schram 7/10 6015 days 14%
Lomas 5/10 6027 days 11%
Mikelj 2/10 6036 days 7%
travelerwh 1/10 6036 days 6%
AusieInNZ 1/10 6066 days 6%
Don & Geraldine 8/10 6072 days 14%
Fabrice Modin 6/10 6075 days 13%
Wyss A 8/10 6078 days 14%
Lukas Blaauw 8/10 6084 days 14%
Ina 8/10 6084 days 14%
Lloyd Shephard 3/10 6087 days 8%
Silke Seemann 4/10 6088 days 9%
Ingrid Zell 8/10 6088 days 14%
Tim Smith 9/10 6088 days 15%
George Lepple 8/10 6090 days 14%
Peter G 8/10 6091 days 14%
Chris Helms 8/10 6091 days 14%
P.C Kool 4/10 6092 days 9%
Michele Prevost 9/10 6092 days 15%
Gerhard Kronen 7/10 6094 days 14%
Rod C 9/10 6095 days 15%
GerryD 1/10 6097 days 6%
Rik 6/10 6098 days 13%
B Willmore 2/10 6099 days 7%
Arie Ascher 8/10 6104 days 14%
John Harrison 7/10 6104 days 14%
Jenny 7/10 6105 days 14%
Marsden 10/10 6106 days 15%
Vandeput 8/10 6111 days 14%
Lewis 9/10 6118 days 15%
JeanOddy 7/10 6119 days 14%
Michael McGuinness 6/10 6119 days 13%
van der Wakker 7/10 6120 days 14%
Terry Phillips 9/10 6122 days 15%
Hoogh 7/10 6122 days 14%
Nicole 3/10 6122 days 8%
Petra Berrens 7/10 6123 days 14%
Sandra B 7/10 6124 days 14%
nga 4/10 6125 days 9%
Hugli 7/10 6130 days 14%
Schubert, Wolfgang & Claudia 6/10 6130 days 13%
Peter Ortner 4/10 6134 days 9%
S.B Lawrence 9/10 6134 days 15%
Douglas Kirby 7/10 6138 days 14%
John J 5/10 6139 days 11%
Elizabeth E 7/10 6141 days 14%
Stevens Frans 7/10 6142 days 14%
Torsten Gehrke 8/10 6142 days 14%
Bartlett nz 7/10 6142 days 14%
Helen and Hans Walser 8/10 6145 days 14%
simonbo 9/10 6171 days 15%
stevnba 8/10 6172 days 14%
wenerz 4/10 6172 days 9%
Marons 6/10 6176 days 13%
nadinef 9/10 6179 days 15%
thomash 8/10 6181 days 14%
trucker 8/10 6187 days 14%
Lothar Riedmann 10/10 6189 days 15%
Bill Nash 8/10 6191 days 14%
anniest 7/10 6191 days 14%
H Simpson 8/10 6191 days 14%
Frank de Voogd 7/10 6191 days 14%
vernenal 7/10 6191 days 14%
Kirsty McGrath 7/10 6191 days 14%
Wolfgang Mages 9/10 6191 days 15%
Wolfgang Dittrich 8/10 6197 days 14%
Alexis De Wilde 9/10 6197 days 15%
Stefanie Micheler 10/10 6198 days 15%
Hennie Neeleman 5/10 6199 days 11%
Pieter Neeleman 6/10 6199 days 13%
MV Vroenhoven 6/10 6202 days 13%
Fer Bonsel 8/10 6210 days 14%
Serge Yken 7/10 6213 days 14%
Gensen 8/10 6213 days 14%
harryb 8/10 6296 days 14%
TillE412 8/10 6416 days 14%
ElleGermany 8/10 6419 days 14%
OliverG1 8/10 6419 days 14%
GemmaC 1/10 6420 days 6%
AndrewL1 3/10 6423 days 8%
SophieC 5/10 6429 days 11%
marianneb 9/10 6431 days 15%
neeltjec 8/10 6431 days 14%
Martien van Brakel 8/10 6431 days 14%
EstherW 5/10 6440 days 11%
Lucas 6/10 6447 days 13%
KathM 8/10 6448 days 14%
Frank 9/10 6449 days 15%
SHVellinga 7/10 6450 days 14%
Barry Smith 3/10 6451 days 8%
Brigette Guikens 7/10 6452 days 14%
Grimm 6/10 6454 days 13%
Robert 8/10 6455 days 14%
Stefau 7/10 6461 days 14%
EmmaL 4/10 6464 days 9%
ChristopherD 8/10 6465 days 14%
BerndK 2/10 6465 days 7%
LorraineB 7/10 6466 days 14%
Paul 5/10 6467 days 11%
S 5/10 6467 days 11%
Frances 4/10 6467 days 9%
Manfred 9/10 6467 days 15%
Tony 8/10 6479 days 14%
Christina 8/10 6479 days 14%
Nanno 9/10 6481 days 15%
KuntzGermany 5/10 6486 days 11%
ArnarF 8/10 6490 days 14%
Corien 7/10 6495 days 14%
Stijn 9/10 6498 days 15%
Rene 8/10 6503 days 14%
Joachim 8/10 6503 days 14%
Debbie Mossman 5/10 6506 days 11%
Zylstra 8/10 6511 days 14%
Kern 8/10 6515 days 14%
kramer 6/10 6535 days 13%
Groen 7/10 6543 days 14%
Cindy 6/10 6544 days 13%
Anette 1/10 6550 days 6%
Pieter 9/10 6552 days 15%
Peter_C 3/10 6569 days 8%
Clare 7/10 6598 days 14%
KiwiBoy 3/10 6613 days 8%
Donna 10/10 6620 days 15%
Christine 3/10 6683 days 8%
Tim 6/10 6802 days 13%
Linn 5/10 6810 days 11%
Daniel 6/10 6811 days 13%
Sandra Verbaarschot 9/10 6811 days 15%
Denise 6/10 6814 days 13%
Wulms 5/10 6815 days 11%
Kathrin 4/10 6822 days 9%
Klaus 8/10 6822 days 14%
Anja 6/10 6824 days 13%
Susanne Dittrich 9/10 6829 days 15%
D.A. Mulder 8/10 6830 days 14%
Christel Hopp 7/10 6830 days 14%
Marco 6/10 6831 days 13%
Sally and David Wallis 5/10 6831 days 11%
Knol 8/10 6832 days 14%
Cole Penelope 8/10 6835 days 14%
Buys 8/10 6836 days 14%
Claas 2/10 6844 days 7%
Jennifer 6/10 6873 days 13%
Mum! 6/10 6873 days 13%
Hans Olthof 8/10 6874 days 14%
Ad 9/10 6900 days 15%
Hans 5/10 6902 days 11%
Gerber Liselotte 9/10 6905 days 15%
Ed van Dael 4/10 6923 days 9%
Denise Nick 4/10 7170 days 9%
Hanneke 4/10 7175 days 9%
Frederik 7/10 7185 days 14%
Ulla 4/10 7185 days 9%
Jess 7/10 7185 days 14%
Rietveld 1/10 7189 days 6%
Sharon 10/10 7190 days 15%
Sarah 3/10 7196 days 8%
Loic 6/10 7196 days 13%
Caroline 7/10 7207 days 14%
Weselmann 8/10 7208 days 14%
Hennielene 8/10 7209 days 14%
GermanTourGroup 9/10 7209 days 15%
Klaus 7/10 7209 days 14%
Helga 4/10 7209 days 9%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Apollo Motorhome Holidays experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.95% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 47 days. The Apollo Motorhome Holidays experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Apollo Motorhome Holidays experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.89%
198 -3.91%
199 -3.93%
200 -3.95%
201 -3.97%
202 -3.99%
203 -4.01%
… …

Balancing Adjustment

16.89% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

72%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.