G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Apollo Motorhome Holidays.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Apollo Motorhome Holidays

Valid Reviews

450 Valid Reviews

The Apollo Motorhome Holidays experience has a total of 473 reviews. There are 450 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 450 valid reviews:

Rating Count Percentage
10/10 22
5%
9/10 51
11%
8/10 96
21%
7/10 79
18%
6/10 47
10%
5/10 38
8%
4/10 25
6%
3/10 27
6%
2/10 16
4%
1/10 49
11%

60.76% Average

The raw data average (mean) for all the Apollo Motorhome Holidays valid reviews is 60.76% and is based on 450 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

305 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 450 valid reviews, the experience has 305 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 305 face-to-face reviews:

Rating Count Percentage
10/10 10
3%
9/10 33
11%
8/10 85
28%
7/10 71
23%
6/10 42
14%
5/10 30
10%
4/10 20
7%
3/10 7
2%
2/10 3
1%
1/10 4
1%

68.43% Average

The raw data average (mean) for all the Apollo Motorhome Holidays face-to-face reviews is 68.43% and is based on 305 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

63.24%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Harriet 1/10 1357 days 100%
Caleb 1/10 2118 days 25%
Jillian Sheldrake 2/10 2302 days 26%
Craig 1/10 2363 days 22%
Joshua Miller 5/10 2423 days 41%
Angela Smith 8/10 2483 days 51%
Sma 4/10 2515 days 34%
Phillip Mastores 1/10 2544 days 20%
uwe stumpf 5/10 2575 days 38%
John Olsen 2/10 2576 days 23%
Disappointed 1/10 2576 days 20%
Morag 1/10 2576 days 20%
Nikolai Sander 1/10 2759 days 18%
Rebecca Kelley 1/10 2759 days 18%
Sofia Robin 3/10 2790 days 24%
Martin Rogers 3/10 2849 days 23%
Simone 1/10 2880 days 17%
Marloes 4/10 2880 days 27%
Chagrijnige vakantieganger 1/10 2880 days 17%
Mahendar Selvakumar 5/10 2880 days 31%
Tina Hain 1/10 2910 days 16%
Sofie Madsen 2/10 2910 days 18%
Joanne 3/10 2910 days 22%
TWhite 1/10 2941 days 16%
Shenayd Pate 3/10 2941 days 22%
Splitpin 1/10 2941 days 16%
David Bladier 10/10 2970 days 39%
Ken 7/10 2970 days 36%
Darren 1/10 3033 days 15%
Michal 2/10 3063 days 16%
Sue 3/10 3063 days 20%
Brian and Kate 3/10 3063 days 20%
David S 1/10 3094 days 14%
Rowena McMullan 1/10 3124 days 14%
Helen Bond 1/10 3214 days 13%
Frank Meershoek 1/10 3244 days 13%
Vanessa Stubbs 1/10 3245 days 13%
Tony Wilcomes 5/10 3274 days 23%
Andy Nicholson 9/10 3285 days 30%
English Speaker 1/10 3305 days 12%
Corinna Venker 10/10 3305 days 30%
Sarah Sarah 1/10 3305 days 12%
Tarryn O'Dea 9/10 3335 days 28%
Steve Warren 1/10 3335 days 12%
Kath2000 2/10 3366 days 13%
MP 1/10 3366 days 11%
Neil Chambers 5/10 3397 days 21%
Alan Evans 6/10 3397 days 23%
Suzanne Kidd 9/10 3427 days 26%
Robert Cogan 9/10 3458 days 25%
THIAGO MARIN 9/10 3458 days 25%
aini abd rahman 9/10 3458 days 25%
Ken 9/10 3458 days 25%
Adam Yates 4/10 3488 days 16%
Ian Tonks 10/10 3488 days 25%
Kathy Howe 2/10 3488 days 11%
Heather Flanders 5/10 3496 days 18%
Alexander Scheibl 5/10 3512 days 18%
Nickymelb 8/10 3519 days 23%
Celia Rodriguez Dominguez 9/10 3519 days 23%
Dr G 6/10 3519 days 20%
Eng Kean Lim 7/10 3578 days 20%
Not Happy 1/10 3578 days 9%
Judith Mirams 7/10 3578 days 20%
Gracius Wenas 8/10 3578 days 22%
Antoine 5/10 3592 days 16%
Gretha 8/10 3599 days 21%
Thomas Simeon 7/10 3604 days 20%
Lieke vol Velde 5/10 3612 days 16%
Bob 9/10 3614 days 21%
Richard Fox 6/10 3624 days 18%
Jill Grange 6/10 3633 days 18%
Marc 8/10 3636 days 20%
Pedro Cordeiru 7/10 3637 days 19%
Sharon Ayris 8/10 3639 days 20%
Dylan Smyth 8/10 3647 days 20%
Don Christiansen 5/10 3670 days 15%
Christine Siemon 8/10 3670 days 19%
jirge core 8/10 3700 days 18%
R. Damen 5/10 3700 days 14%
Augusta A 1/10 3762 days 7%
Sachiko 6/10 3762 days 15%
Nicki Holt-Manandhar 8/10 3792 days 16%
gavin brady 1/10 3792 days 6%
Jane Simmons 9/10 3823 days 15%
Alexes D 6/10 3865 days 12%
Anouk Jongsma 7/10 3883 days 13%
Barry Hoag 7/10 3884 days 13%
emelia sferrazza 1/10 3885 days 5%
Yvonne El-Amine 7/10 3887 days 13%
Corrine Kaiser 9/10 3944 days 12%
Glen Mitchell 1/10 3944 days 5%
Anna and Isabelle 7/10 3973 days 10%
MIndy Green 7/10 3975 days 10%
Roy Brondgeest 9/10 4005 days 10%
Kim S 10/10 4128 days 7%
Markus Buehrer 8/10 4266 days 3%
Ives van der Sluijs 5/10 4298 days 2%
Peter Jolliffe 10/10 4309 days 2%
Nils Demattio 8/10 4337 days 1%
Simon Wild 3/10 4340 days 1%
Rob Miller 9/10 4370 days 0%
Thian Honsch 1/10 4371 days 0%
Pat Maguire 10/10 4463 days 14%
Ara Moore-Tuwhangai 10/10 4524 days 14%
D F 1/10 4524 days 6%
michael madey 2/10 4585 days 6%
Robert Erni 9/10 4594 days 14%
Derek Hosking 3/10 4616 days 8%
Mirjam Betschart 8/10 4630 days 14%
Glyn and Karen Farlow 8/10 4632 days 14%
Janet Evins 7/10 4634 days 13%
Rikke Petersen 8/10 4634 days 14%
Ene Pold 9/10 4638 days 14%
Henrik Suefke 5/10 4638 days 11%
Bella Danaher 8/10 4653 days 14%
Daniel Danamer 9/10 4653 days 14%
Alacchi Moustier 1/10 4657 days 6%
Maya Bakker-deDreu 8/10 4665 days 14%
Anne and Steve Bartlett 7/10 4667 days 13%
Rupert 8/10 4670 days 14%
Reiner Botsch 5/10 4673 days 11%
Greg Fischer 5/10 4673 days 11%
Lior Bakski 8/10 4673 days 14%
Gordon 9/10 4675 days 14%
Mark 1/10 4675 days 6%
dissapointed 1/10 4675 days 6%
Chris W. 3/10 4675 days 8%
Elizabeth 5/10 4677 days 11%
Claudia 6/10 4678 days 12%
Thi Baut 6/10 4680 days 12%
Philipp Haass 7/10 4684 days 13%
Peter 1/10 4706 days 6%
Tony Cooper 1/10 4736 days 6%
Henry Black 9/10 4767 days 14%
John Morel 9/10 4828 days 14%
Ari Fester 3/10 4859 days 8%
Kezza Couchman 3/10 4889 days 8%
kmackay 1/10 4889 days 6%
Sarah Rhodes 1/10 4889 days 6%
publizischt 1/10 4920 days 6%
david cook 8/10 4920 days 14%
B James 3/10 4950 days 8%
Neil Beckett 6/10 4950 days 12%
K B 5/10 4950 days 11%
hofoa 3/10 4950 days 8%
Christofer Tonn 7/10 4967 days 13%
Kathryn Pisco 8/10 4987 days 14%
Mike Pisco 8/10 4987 days 14%
Heinie Pieterse 4/10 4993 days 9%
Willem de Jong 8/10 5002 days 14%
Jeanne Moustier 4/10 5022 days 9%
Karen Mercer 3/10 5040 days 8%
Doug Digstravel 10/10 5040 days 14%
Ellie Braddock 10/10 5040 days 14%
Dick Kooij 9/10 5053 days 14%
Robert Staeller 6/10 5056 days 12%
Jurgen 7/10 5057 days 13%
Joroen Borkert 7/10 5058 days 13%
Lauret Stulemeyer 8/10 5059 days 14%
Jan 8/10 5059 days 14%
Ammon Yannick 7/10 5060 days 13%
Steven Switsers 8/10 5061 days 14%
Urs Kloter 7/10 5062 days 13%
Brian Howe 10/10 5064 days 14%
F Soppelsa 8/10 5064 days 14%
Fred and Carin 4/10 5071 days 9%
Denise Albrecht 10/10 5075 days 14%
Lutz Huuemorder 8/10 5077 days 14%
Manuela and Thomas 8/10 5077 days 14%
Milena Heinrich 10/10 5077 days 14%
Alex Laidlaw 4/10 5078 days 9%
Martina Posch 6/10 5085 days 12%
roos wubben 8/10 5087 days 14%
Marjo Cousijn 6/10 5088 days 12%
Hillman53 3/10 5132 days 8%
nomad 9/10 5132 days 14%
pandtfenton 10/10 5162 days 14%
Golliwog 1/10 5162 days 6%
PT117 6/10 5193 days 12%
Heidi4ever 7/10 5193 days 13%
Tjw 8/10 5224 days 14%
spiderman 2/10 5254 days 6%
landaima 1/10 5315 days 6%
GaryM 3/10 5315 days 8%
Jos Schieveen 8/10 5325 days 14%
Mr and Mrs White 6/10 5328 days 12%
Laura vanGool 7/10 5331 days 13%
E Wolfger 9/10 5338 days 14%
D Esson 6/10 5340 days 12%
Robert Steendijk 7/10 5341 days 13%
Ben Simons 6/10 5342 days 12%
Hilbert vanEssen 5/10 5343 days 11%
afisher 9/10 5346 days 14%
Michael Jefferies 6/10 5349 days 12%
Daniel Patricia 5/10 5349 days 11%
Michael Stoll 8/10 5356 days 14%
Frans Roebroek 7/10 5357 days 13%
Rob Gill 10/10 5359 days 14%
Randewyk 4/10 5359 days 9%
Russell 7/10 5360 days 13%
Stefan 7/10 5360 days 13%
Hardy 4/10 5361 days 9%
Roland Hofmann 7/10 5361 days 13%
Beyeler 9/10 5363 days 14%
R Seiferling 8/10 5367 days 14%
Paul & Michelle Harmer 7/10 5368 days 13%
Suzanne van Kol 8/10 5368 days 14%
Horst Langstein 5/10 5368 days 11%
Frank Krivauek 8/10 5369 days 14%
John Reynolds 7/10 5370 days 13%
Nicole van Bergen 8/10 5374 days 14%
Anika 8/10 5374 days 14%
mcnabit 1/10 5375 days 6%
Lutenk 2/10 5406 days 6%
Corinne_Grosvenor 10/10 5437 days 14%
Stefan Nitsch 7/10 5441 days 13%
Nina Bille-Knudsen 7/10 5446 days 13%
Remco te Lintum 5/10 5453 days 11%
Matthys van den Heuuel 7/10 5457 days 13%
Eveline Mestrom 7/10 5457 days 13%
Elke & Charlotte 2/10 5467 days 6%
Calvin 3/10 5651 days 8%
Schury 7/10 5683 days 13%
Jill 7/10 5687 days 13%
Ken Jones 7/10 5687 days 13%
Hanggi 8/10 5692 days 14%
Chantal Wendel 8/10 5692 days 14%
Leon van Hengel 6/10 5695 days 12%
Julia 8/10 5695 days 14%
Marianne Swauger 6/10 5695 days 12%
Boehmer 8/10 5696 days 14%
Hadas and Amichay Guter 8/10 5697 days 14%
Bob & Yvonne Myles 7/10 5698 days 13%
Judith 8/10 5698 days 14%
Koen Vanlede 10/10 5698 days 14%
Nicola Thackray 7/10 5699 days 13%
Julia 9/10 5702 days 14%
Shane Curline 8/10 5702 days 14%
Peter & Angela Brown 8/10 5702 days 14%
Tim 7/10 5702 days 13%
Mulder & vanNistelrooij 7/10 5703 days 13%
Siggi Wick 6/10 5703 days 12%
Armin Holle 9/10 5704 days 14%
Chris & Anne Pearson 7/10 5706 days 13%
Patrick Schaad 7/10 5706 days 13%
Jacob Nube 7/10 5708 days 13%
Katie Mitchell 4/10 5712 days 9%
Till 2/10 5712 days 6%
Tyson Burnett 5/10 5713 days 11%
Heini Sutter 6/10 5714 days 12%
Peter Blaney 7/10 5716 days 13%
Callum Sibbald 8/10 5716 days 14%
Henk Roeper 7/10 5720 days 13%
Manfred & Gabi 6/10 5723 days 12%
Haan Begerian 8/10 5726 days 14%
Phillips 6/10 5727 days 12%
Irene and Thib Schneider 8/10 5728 days 14%
Doris Schollenberger 7/10 5730 days 13%
Bettina Mikschi 8/10 5731 days 14%
Roy Seymour 7/10 5731 days 13%
Mark Aarts 6/10 5731 days 12%
Sarraute 4/10 5732 days 9%
Luc Marchand 4/10 5732 days 9%
Samuel Prechel 6/10 5732 days 12%
Barbara 3/10 5733 days 8%
Markus Richert 5/10 5734 days 11%
Theo Dykhuizen 6/10 5735 days 12%
Annette Mogg 9/10 5736 days 14%
Dr Dorthe Bossow 5/10 5736 days 11%
H Schepers 6/10 5736 days 12%
Kay and Colin Yendole 5/10 5736 days 11%
Jurgen Muller 6/10 5737 days 12%
Liebl 9/10 5737 days 14%
Karen Phillips 9/10 5737 days 14%
Bekema 8/10 5738 days 14%
dollimyxture 8/10 5771 days 14%
cfc 1/10 5771 days 6%
houch 1/10 5771 days 6%
Jim 3/10 5802 days 8%
Andrea Hasenoehrl 7/10 5832 days 13%
jaycaekat 10/10 5893 days 14%
Andrew Roberts 2/10 5893 days 6%
Gordo 9/10 5924 days 14%
penz 7/10 5955 days 13%
Dud Grossmann 7/10 5994 days 13%
M Schram 7/10 5995 days 13%
Lomas 5/10 6007 days 11%
Mikelj 2/10 6016 days 6%
travelerwh 1/10 6016 days 6%
AusieInNZ 1/10 6046 days 6%
Don & Geraldine 8/10 6052 days 14%
Fabrice Modin 6/10 6055 days 12%
Wyss A 8/10 6058 days 14%
Lukas Blaauw 8/10 6064 days 14%
Ina 8/10 6064 days 14%
Lloyd Shephard 3/10 6067 days 8%
Silke Seemann 4/10 6068 days 9%
Ingrid Zell 8/10 6068 days 14%
Tim Smith 9/10 6068 days 14%
George Lepple 8/10 6070 days 14%
Peter G 8/10 6071 days 14%
Chris Helms 8/10 6071 days 14%
P.C Kool 4/10 6072 days 9%
Michele Prevost 9/10 6072 days 14%
Gerhard Kronen 7/10 6074 days 13%
Rod C 9/10 6075 days 14%
GerryD 1/10 6077 days 6%
Rik 6/10 6078 days 12%
B Willmore 2/10 6079 days 6%
Arie Ascher 8/10 6084 days 14%
John Harrison 7/10 6084 days 13%
Jenny 7/10 6085 days 13%
Marsden 10/10 6086 days 14%
Vandeput 8/10 6091 days 14%
Lewis 9/10 6098 days 14%
JeanOddy 7/10 6099 days 13%
Michael McGuinness 6/10 6099 days 12%
van der Wakker 7/10 6100 days 13%
Terry Phillips 9/10 6102 days 14%
Hoogh 7/10 6102 days 13%
Nicole 3/10 6102 days 8%
Petra Berrens 7/10 6103 days 13%
Sandra B 7/10 6104 days 13%
nga 4/10 6105 days 9%
Hugli 7/10 6110 days 13%
Schubert, Wolfgang & Claudia 6/10 6110 days 12%
Peter Ortner 4/10 6114 days 9%
S.B Lawrence 9/10 6114 days 14%
Douglas Kirby 7/10 6118 days 13%
John J 5/10 6119 days 11%
Elizabeth E 7/10 6121 days 13%
Stevens Frans 7/10 6122 days 13%
Torsten Gehrke 8/10 6122 days 14%
Bartlett nz 7/10 6122 days 13%
Helen and Hans Walser 8/10 6125 days 14%
simonbo 9/10 6151 days 14%
stevnba 8/10 6152 days 14%
wenerz 4/10 6152 days 9%
Marons 6/10 6156 days 12%
nadinef 9/10 6159 days 14%
thomash 8/10 6161 days 14%
trucker 8/10 6167 days 14%
Lothar Riedmann 10/10 6169 days 14%
Bill Nash 8/10 6171 days 14%
anniest 7/10 6171 days 13%
H Simpson 8/10 6171 days 14%
Frank de Voogd 7/10 6171 days 13%
vernenal 7/10 6171 days 13%
Kirsty McGrath 7/10 6171 days 13%
Wolfgang Mages 9/10 6171 days 14%
Wolfgang Dittrich 8/10 6177 days 14%
Alexis De Wilde 9/10 6177 days 14%
Stefanie Micheler 10/10 6178 days 14%
Hennie Neeleman 5/10 6179 days 11%
Pieter Neeleman 6/10 6179 days 12%
MV Vroenhoven 6/10 6182 days 12%
Fer Bonsel 8/10 6190 days 14%
Serge Yken 7/10 6193 days 13%
Gensen 8/10 6193 days 14%
harryb 8/10 6276 days 14%
TillE412 8/10 6396 days 14%
ElleGermany 8/10 6399 days 14%
OliverG1 8/10 6399 days 14%
GemmaC 1/10 6400 days 6%
AndrewL1 3/10 6403 days 8%
SophieC 5/10 6409 days 11%
marianneb 9/10 6411 days 14%
neeltjec 8/10 6411 days 14%
Martien van Brakel 8/10 6411 days 14%
EstherW 5/10 6420 days 11%
Lucas 6/10 6427 days 12%
KathM 8/10 6428 days 14%
Frank 9/10 6429 days 14%
SHVellinga 7/10 6430 days 13%
Barry Smith 3/10 6431 days 8%
Brigette Guikens 7/10 6432 days 13%
Grimm 6/10 6434 days 12%
Robert 8/10 6435 days 14%
Stefau 7/10 6441 days 13%
EmmaL 4/10 6444 days 9%
ChristopherD 8/10 6445 days 14%
BerndK 2/10 6445 days 6%
LorraineB 7/10 6446 days 13%
Paul 5/10 6447 days 11%
S 5/10 6447 days 11%
Frances 4/10 6447 days 9%
Manfred 9/10 6447 days 14%
Tony 8/10 6459 days 14%
Christina 8/10 6459 days 14%
Nanno 9/10 6461 days 14%
KuntzGermany 5/10 6466 days 11%
ArnarF 8/10 6470 days 14%
Corien 7/10 6475 days 13%
Stijn 9/10 6478 days 14%
Rene 8/10 6483 days 14%
Joachim 8/10 6483 days 14%
Debbie Mossman 5/10 6486 days 11%
Zylstra 8/10 6491 days 14%
Kern 8/10 6495 days 14%
kramer 6/10 6515 days 12%
Groen 7/10 6523 days 13%
Cindy 6/10 6524 days 12%
Anette 1/10 6530 days 6%
Pieter 9/10 6532 days 14%
Peter_C 3/10 6548 days 8%
Clare 7/10 6577 days 13%
KiwiBoy 3/10 6593 days 8%
Donna 10/10 6600 days 14%
Christine 3/10 6663 days 8%
Tim 6/10 6782 days 12%
Linn 5/10 6790 days 11%
Daniel 6/10 6791 days 12%
Sandra Verbaarschot 9/10 6791 days 14%
Denise 6/10 6794 days 12%
Wulms 5/10 6795 days 11%
Kathrin 4/10 6802 days 9%
Klaus 8/10 6802 days 14%
Anja 6/10 6804 days 12%
Susanne Dittrich 9/10 6809 days 14%
D.A. Mulder 8/10 6810 days 14%
Christel Hopp 7/10 6810 days 13%
Marco 6/10 6811 days 12%
Sally and David Wallis 5/10 6811 days 11%
Knol 8/10 6812 days 14%
Cole Penelope 8/10 6815 days 14%
Buys 8/10 6816 days 14%
Claas 2/10 6824 days 6%
Jennifer 6/10 6853 days 12%
Mum! 6/10 6853 days 12%
Hans Olthof 8/10 6854 days 14%
Ad 9/10 6880 days 14%
Hans 5/10 6882 days 11%
Gerber Liselotte 9/10 6885 days 14%
Ed van Dael 4/10 6903 days 9%
Denise Nick 4/10 7150 days 9%
Hanneke 4/10 7155 days 9%
Frederik 7/10 7165 days 13%
Ulla 4/10 7165 days 9%
Jess 7/10 7165 days 13%
Rietveld 1/10 7169 days 6%
Sharon 10/10 7170 days 14%
Sarah 3/10 7176 days 8%
Loic 6/10 7176 days 12%
Caroline 7/10 7187 days 13%
Weselmann 8/10 7188 days 14%
Hennielene 8/10 7189 days 14%
GermanTourGroup 9/10 7189 days 14%
Klaus 7/10 7189 days 13%
Helga 4/10 7189 days 9%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Apollo Motorhome Holidays experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.66% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 57 days. The Apollo Motorhome Holidays experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Apollo Motorhome Holidays experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.60%
198 -3.62%
199 -3.64%
200 -3.66%
201 -3.68%
202 -3.70%
203 -3.71%
… …

Balancing Adjustment

16.73% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

72%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.