Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Apollo Motorhome Holidays.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Apollo Motorhome Holidays

Valid Reviews

450 Valid Reviews

The Apollo Motorhome Holidays experience has a total of 473 reviews. There are 450 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 450 valid reviews:

Rating Count Percentage
10/10 22
5%
9/10 51
11%
8/10 96
21%
7/10 79
18%
6/10 47
10%
5/10 38
8%
4/10 25
6%
3/10 27
6%
2/10 16
4%
1/10 49
11%

60.76% Average

The raw data average (mean) for all the Apollo Motorhome Holidays valid reviews is 60.76% and is based on 450 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

305 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 450 valid reviews, the experience has 305 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 305 face-to-face reviews:

Rating Count Percentage
10/10 10
3%
9/10 33
11%
8/10 85
28%
7/10 71
23%
6/10 42
14%
5/10 30
10%
4/10 20
7%
3/10 7
2%
2/10 3
1%
1/10 4
1%

68.43% Average

The raw data average (mean) for all the Apollo Motorhome Holidays face-to-face reviews is 68.43% and is based on 305 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

63.09%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Harriet 1/10 1317 days 100%
Caleb 1/10 2078 days 22%
Jillian Sheldrake 2/10 2262 days 23%
Craig 1/10 2323 days 20%
Joshua Miller 5/10 2383 days 37%
Angela Smith 8/10 2443 days 46%
Sma 4/10 2475 days 30%
Phillip Mastores 1/10 2504 days 18%
uwe stumpf 5/10 2535 days 34%
John Olsen 2/10 2536 days 20%
Disappointed 1/10 2536 days 18%
Morag 1/10 2536 days 18%
Nikolai Sander 1/10 2719 days 16%
Rebecca Kelley 1/10 2719 days 16%
Sofia Robin 3/10 2750 days 21%
Martin Rogers 3/10 2809 days 21%
Simone 1/10 2840 days 15%
Marloes 4/10 2840 days 24%
Chagrijnige vakantieganger 1/10 2840 days 15%
Mahendar Selvakumar 5/10 2840 days 28%
Tina Hain 1/10 2870 days 15%
Sofie Madsen 2/10 2870 days 16%
Joanne 3/10 2870 days 20%
TWhite 1/10 2901 days 14%
Shenayd Pate 3/10 2901 days 19%
Splitpin 1/10 2901 days 14%
David Bladier 10/10 2930 days 35%
Ken 7/10 2930 days 33%
Darren 1/10 2993 days 13%
Michal 2/10 3023 days 15%
Sue 3/10 3023 days 18%
Brian and Kate 3/10 3023 days 18%
David S 1/10 3054 days 13%
Rowena McMullan 1/10 3084 days 12%
Helen Bond 1/10 3174 days 12%
Frank Meershoek 1/10 3204 days 11%
Vanessa Stubbs 1/10 3205 days 11%
Tony Wilcomes 5/10 3234 days 21%
Andy Nicholson 9/10 3245 days 27%
English Speaker 1/10 3265 days 11%
Corinna Venker 10/10 3265 days 27%
Sarah Sarah 1/10 3265 days 11%
Tarryn O'Dea 9/10 3295 days 26%
Steve Warren 1/10 3295 days 10%
Kath2000 2/10 3326 days 11%
MP 1/10 3326 days 10%
Neil Chambers 5/10 3357 days 19%
Alan Evans 6/10 3357 days 21%
Suzanne Kidd 9/10 3387 days 24%
Robert Cogan 9/10 3418 days 23%
THIAGO MARIN 9/10 3418 days 23%
aini abd rahman 9/10 3418 days 23%
Ken 9/10 3418 days 23%
Adam Yates 4/10 3448 days 14%
Ian Tonks 10/10 3448 days 22%
Kathy Howe 2/10 3448 days 10%
Heather Flanders 5/10 3456 days 17%
Alexander Scheibl 5/10 3472 days 17%
Nickymelb 8/10 3479 days 21%
Celia Rodriguez Dominguez 9/10 3479 days 21%
Dr G 6/10 3479 days 19%
Eng Kean Lim 7/10 3538 days 19%
Not Happy 1/10 3538 days 8%
Judith Mirams 7/10 3538 days 19%
Gracius Wenas 8/10 3538 days 20%
Antoine 5/10 3552 days 15%
Gretha 8/10 3559 days 19%
Thomas Simeon 7/10 3564 days 18%
Lieke vol Velde 5/10 3572 days 15%
Bob 9/10 3574 days 19%
Richard Fox 6/10 3584 days 16%
Jill Grange 6/10 3593 days 16%
Marc 8/10 3596 days 18%
Pedro Cordeiru 7/10 3597 days 17%
Sharon Ayris 8/10 3599 days 18%
Dylan Smyth 8/10 3607 days 18%
Don Christiansen 5/10 3630 days 14%
Christine Siemon 8/10 3630 days 18%
jirge core 8/10 3660 days 17%
R. Damen 5/10 3660 days 13%
Augusta A 1/10 3722 days 6%
Sachiko 6/10 3722 days 13%
Nicki Holt-Manandhar 8/10 3752 days 15%
gavin brady 1/10 3752 days 6%
Jane Simmons 9/10 3783 days 14%
Alexes D 6/10 3825 days 11%
Anouk Jongsma 7/10 3843 days 12%
Barry Hoag 7/10 3844 days 12%
emelia sferrazza 1/10 3845 days 5%
Yvonne El-Amine 7/10 3847 days 12%
Corrine Kaiser 9/10 3904 days 11%
Glen Mitchell 1/10 3904 days 4%
Anna and Isabelle 7/10 3933 days 10%
MIndy Green 7/10 3935 days 10%
Roy Brondgeest 9/10 3965 days 10%
Kim S 10/10 4088 days 7%
Markus Buehrer 8/10 4226 days 3%
Ives van der Sluijs 5/10 4258 days 2%
Peter Jolliffe 10/10 4269 days 2%
Nils Demattio 8/10 4297 days 2%
Simon Wild 3/10 4300 days 1%
Rob Miller 9/10 4330 days 1%
Thian Honsch 1/10 4331 days 0%
Pat Maguire 10/10 4423 days 12%
Ara Moore-Tuwhangai 10/10 4484 days 12%
D F 1/10 4484 days 5%
michael madey 2/10 4545 days 5%
Robert Erni 9/10 4554 days 12%
Derek Hosking 3/10 4576 days 6%
Mirjam Betschart 8/10 4590 days 12%
Glyn and Karen Farlow 8/10 4592 days 12%
Janet Evins 7/10 4594 days 11%
Rikke Petersen 8/10 4594 days 12%
Ene Pold 9/10 4598 days 12%
Henrik Suefke 5/10 4598 days 9%
Bella Danaher 8/10 4613 days 12%
Daniel Danamer 9/10 4613 days 12%
Alacchi Moustier 1/10 4617 days 5%
Maya Bakker-deDreu 8/10 4625 days 12%
Anne and Steve Bartlett 7/10 4627 days 11%
Rupert 8/10 4630 days 12%
Reiner Botsch 5/10 4633 days 9%
Greg Fischer 5/10 4633 days 9%
Lior Bakski 8/10 4633 days 12%
Gordon 9/10 4635 days 12%
Mark 1/10 4635 days 5%
dissapointed 1/10 4635 days 5%
Chris W. 3/10 4635 days 6%
Elizabeth 5/10 4637 days 9%
Claudia 6/10 4638 days 10%
Thi Baut 6/10 4640 days 10%
Philipp Haass 7/10 4644 days 11%
Peter 1/10 4666 days 5%
Tony Cooper 1/10 4696 days 5%
Henry Black 9/10 4727 days 12%
John Morel 9/10 4788 days 12%
Ari Fester 3/10 4819 days 6%
Kezza Couchman 3/10 4849 days 6%
kmackay 1/10 4849 days 5%
Sarah Rhodes 1/10 4849 days 5%
publizischt 1/10 4880 days 5%
david cook 8/10 4880 days 12%
B James 3/10 4910 days 6%
Neil Beckett 6/10 4910 days 10%
K B 5/10 4910 days 9%
hofoa 3/10 4910 days 6%
Christofer Tonn 7/10 4927 days 11%
Kathryn Pisco 8/10 4947 days 12%
Mike Pisco 8/10 4947 days 12%
Heinie Pieterse 4/10 4953 days 8%
Willem de Jong 8/10 4962 days 12%
Jeanne Moustier 4/10 4982 days 8%
Karen Mercer 3/10 5000 days 6%
Doug Digstravel 10/10 5000 days 12%
Ellie Braddock 10/10 5000 days 12%
Dick Kooij 9/10 5013 days 12%
Robert Staeller 6/10 5016 days 10%
Jurgen 7/10 5017 days 11%
Joroen Borkert 7/10 5018 days 11%
Lauret Stulemeyer 8/10 5019 days 12%
Jan 8/10 5019 days 12%
Ammon Yannick 7/10 5020 days 11%
Steven Switsers 8/10 5021 days 12%
Urs Kloter 7/10 5022 days 11%
Brian Howe 10/10 5024 days 12%
F Soppelsa 8/10 5024 days 12%
Fred and Carin 4/10 5031 days 8%
Denise Albrecht 10/10 5035 days 12%
Lutz Huuemorder 8/10 5037 days 12%
Manuela and Thomas 8/10 5037 days 12%
Milena Heinrich 10/10 5037 days 12%
Alex Laidlaw 4/10 5038 days 8%
Martina Posch 6/10 5045 days 10%
roos wubben 8/10 5047 days 12%
Marjo Cousijn 6/10 5048 days 10%
Hillman53 3/10 5092 days 6%
nomad 9/10 5092 days 12%
pandtfenton 10/10 5122 days 12%
Golliwog 1/10 5122 days 5%
PT117 6/10 5153 days 10%
Heidi4ever 7/10 5153 days 11%
Tjw 8/10 5184 days 12%
spiderman 2/10 5214 days 5%
landaima 1/10 5275 days 5%
GaryM 3/10 5275 days 6%
Jos Schieveen 8/10 5285 days 12%
Mr and Mrs White 6/10 5288 days 10%
Laura vanGool 7/10 5291 days 11%
E Wolfger 9/10 5298 days 12%
D Esson 6/10 5300 days 10%
Robert Steendijk 7/10 5301 days 11%
Ben Simons 6/10 5302 days 10%
Hilbert vanEssen 5/10 5303 days 9%
afisher 9/10 5306 days 12%
Michael Jefferies 6/10 5309 days 10%
Daniel Patricia 5/10 5309 days 9%
Michael Stoll 8/10 5316 days 12%
Frans Roebroek 7/10 5317 days 11%
Rob Gill 10/10 5319 days 12%
Randewyk 4/10 5319 days 8%
Russell 7/10 5320 days 11%
Stefan 7/10 5320 days 11%
Hardy 4/10 5321 days 8%
Roland Hofmann 7/10 5321 days 11%
Beyeler 9/10 5323 days 12%
R Seiferling 8/10 5327 days 12%
Paul & Michelle Harmer 7/10 5328 days 11%
Suzanne van Kol 8/10 5328 days 12%
Horst Langstein 5/10 5328 days 9%
Frank Krivauek 8/10 5329 days 12%
John Reynolds 7/10 5330 days 11%
Nicole van Bergen 8/10 5334 days 12%
Anika 8/10 5334 days 12%
mcnabit 1/10 5335 days 5%
Lutenk 2/10 5366 days 5%
Corinne_Grosvenor 10/10 5397 days 12%
Stefan Nitsch 7/10 5401 days 11%
Nina Bille-Knudsen 7/10 5406 days 11%
Remco te Lintum 5/10 5413 days 9%
Matthys van den Heuuel 7/10 5417 days 11%
Eveline Mestrom 7/10 5417 days 11%
Elke & Charlotte 2/10 5427 days 5%
Calvin 3/10 5611 days 6%
Schury 7/10 5643 days 11%
Jill 7/10 5647 days 11%
Ken Jones 7/10 5647 days 11%
Hanggi 8/10 5652 days 12%
Chantal Wendel 8/10 5652 days 12%
Leon van Hengel 6/10 5655 days 10%
Julia 8/10 5655 days 12%
Marianne Swauger 6/10 5655 days 10%
Boehmer 8/10 5656 days 12%
Hadas and Amichay Guter 8/10 5657 days 12%
Bob & Yvonne Myles 7/10 5658 days 11%
Judith 8/10 5658 days 12%
Koen Vanlede 10/10 5658 days 12%
Nicola Thackray 7/10 5659 days 11%
Julia 9/10 5662 days 12%
Shane Curline 8/10 5662 days 12%
Peter & Angela Brown 8/10 5662 days 12%
Tim 7/10 5662 days 11%
Mulder & vanNistelrooij 7/10 5663 days 11%
Siggi Wick 6/10 5663 days 10%
Armin Holle 9/10 5664 days 12%
Chris & Anne Pearson 7/10 5666 days 11%
Patrick Schaad 7/10 5666 days 11%
Jacob Nube 7/10 5668 days 11%
Katie Mitchell 4/10 5672 days 8%
Till 2/10 5672 days 5%
Tyson Burnett 5/10 5673 days 9%
Heini Sutter 6/10 5674 days 10%
Peter Blaney 7/10 5676 days 11%
Callum Sibbald 8/10 5676 days 12%
Henk Roeper 7/10 5680 days 11%
Manfred & Gabi 6/10 5683 days 10%
Haan Begerian 8/10 5686 days 12%
Phillips 6/10 5687 days 10%
Irene and Thib Schneider 8/10 5688 days 12%
Doris Schollenberger 7/10 5690 days 11%
Bettina Mikschi 8/10 5691 days 12%
Roy Seymour 7/10 5691 days 11%
Mark Aarts 6/10 5691 days 10%
Sarraute 4/10 5692 days 8%
Luc Marchand 4/10 5692 days 8%
Samuel Prechel 6/10 5692 days 10%
Barbara 3/10 5693 days 6%
Markus Richert 5/10 5694 days 9%
Theo Dykhuizen 6/10 5695 days 10%
Annette Mogg 9/10 5696 days 12%
Dr Dorthe Bossow 5/10 5696 days 9%
H Schepers 6/10 5696 days 10%
Kay and Colin Yendole 5/10 5696 days 9%
Jurgen Muller 6/10 5697 days 10%
Liebl 9/10 5697 days 12%
Karen Phillips 9/10 5697 days 12%
Bekema 8/10 5698 days 12%
dollimyxture 8/10 5731 days 12%
cfc 1/10 5731 days 5%
houch 1/10 5731 days 5%
Jim 3/10 5762 days 6%
Andrea Hasenoehrl 7/10 5792 days 11%
jaycaekat 10/10 5853 days 12%
Andrew Roberts 2/10 5853 days 5%
Gordo 9/10 5884 days 12%
penz 7/10 5915 days 11%
Dud Grossmann 7/10 5954 days 11%
M Schram 7/10 5955 days 11%
Lomas 5/10 5967 days 9%
Mikelj 2/10 5976 days 5%
travelerwh 1/10 5976 days 5%
AusieInNZ 1/10 6006 days 5%
Don & Geraldine 8/10 6012 days 12%
Fabrice Modin 6/10 6015 days 10%
Wyss A 8/10 6018 days 12%
Lukas Blaauw 8/10 6024 days 12%
Ina 8/10 6024 days 12%
Lloyd Shephard 3/10 6027 days 6%
Silke Seemann 4/10 6028 days 8%
Ingrid Zell 8/10 6028 days 12%
Tim Smith 9/10 6028 days 12%
George Lepple 8/10 6030 days 12%
Peter G 8/10 6031 days 12%
Chris Helms 8/10 6031 days 12%
P.C Kool 4/10 6032 days 8%
Michele Prevost 9/10 6032 days 12%
Gerhard Kronen 7/10 6034 days 11%
Rod C 9/10 6035 days 12%
GerryD 1/10 6037 days 5%
Rik 6/10 6038 days 10%
B Willmore 2/10 6039 days 5%
Arie Ascher 8/10 6044 days 12%
John Harrison 7/10 6044 days 11%
Jenny 7/10 6045 days 11%
Marsden 10/10 6046 days 12%
Vandeput 8/10 6051 days 12%
Lewis 9/10 6058 days 12%
JeanOddy 7/10 6059 days 11%
Michael McGuinness 6/10 6059 days 10%
van der Wakker 7/10 6060 days 11%
Terry Phillips 9/10 6062 days 12%
Hoogh 7/10 6062 days 11%
Nicole 3/10 6062 days 6%
Petra Berrens 7/10 6063 days 11%
Sandra B 7/10 6064 days 11%
nga 4/10 6065 days 8%
Hugli 7/10 6070 days 11%
Schubert, Wolfgang & Claudia 6/10 6070 days 10%
Peter Ortner 4/10 6074 days 8%
S.B Lawrence 9/10 6074 days 12%
Douglas Kirby 7/10 6078 days 11%
John J 5/10 6079 days 9%
Elizabeth E 7/10 6081 days 11%
Stevens Frans 7/10 6082 days 11%
Torsten Gehrke 8/10 6082 days 12%
Bartlett nz 7/10 6082 days 11%
Helen and Hans Walser 8/10 6085 days 12%
simonbo 9/10 6111 days 12%
stevnba 8/10 6112 days 12%
wenerz 4/10 6112 days 8%
Marons 6/10 6116 days 10%
nadinef 9/10 6119 days 12%
thomash 8/10 6121 days 12%
trucker 8/10 6127 days 12%
Lothar Riedmann 10/10 6129 days 12%
Bill Nash 8/10 6131 days 12%
anniest 7/10 6131 days 11%
H Simpson 8/10 6131 days 12%
Frank de Voogd 7/10 6131 days 11%
vernenal 7/10 6131 days 11%
Kirsty McGrath 7/10 6131 days 11%
Wolfgang Mages 9/10 6131 days 12%
Wolfgang Dittrich 8/10 6137 days 12%
Alexis De Wilde 9/10 6137 days 12%
Stefanie Micheler 10/10 6138 days 12%
Hennie Neeleman 5/10 6139 days 9%
Pieter Neeleman 6/10 6139 days 10%
MV Vroenhoven 6/10 6142 days 10%
Fer Bonsel 8/10 6150 days 12%
Serge Yken 7/10 6153 days 11%
Gensen 8/10 6153 days 12%
harryb 8/10 6236 days 12%
TillE412 8/10 6356 days 12%
ElleGermany 8/10 6359 days 12%
OliverG1 8/10 6359 days 12%
GemmaC 1/10 6360 days 5%
AndrewL1 3/10 6363 days 6%
SophieC 5/10 6369 days 9%
marianneb 9/10 6371 days 12%
neeltjec 8/10 6371 days 12%
Martien van Brakel 8/10 6371 days 12%
EstherW 5/10 6380 days 9%
Lucas 6/10 6387 days 10%
KathM 8/10 6388 days 12%
Frank 9/10 6389 days 12%
SHVellinga 7/10 6390 days 11%
Barry Smith 3/10 6391 days 6%
Brigette Guikens 7/10 6392 days 11%
Grimm 6/10 6394 days 10%
Robert 8/10 6395 days 12%
Stefau 7/10 6401 days 11%
EmmaL 4/10 6404 days 8%
ChristopherD 8/10 6405 days 12%
BerndK 2/10 6405 days 5%
LorraineB 7/10 6406 days 11%
Paul 5/10 6407 days 9%
S 5/10 6407 days 9%
Frances 4/10 6407 days 8%
Manfred 9/10 6407 days 12%
Tony 8/10 6419 days 12%
Christina 8/10 6419 days 12%
Nanno 9/10 6421 days 12%
KuntzGermany 5/10 6426 days 9%
ArnarF 8/10 6430 days 12%
Corien 7/10 6435 days 11%
Stijn 9/10 6438 days 12%
Rene 8/10 6443 days 12%
Joachim 8/10 6443 days 12%
Debbie Mossman 5/10 6445 days 9%
Zylstra 8/10 6451 days 12%
Kern 8/10 6455 days 12%
kramer 6/10 6475 days 10%
Groen 7/10 6483 days 11%
Cindy 6/10 6484 days 10%
Anette 1/10 6490 days 5%
Pieter 9/10 6492 days 12%
Peter_C 3/10 6508 days 6%
Clare 7/10 6537 days 11%
KiwiBoy 3/10 6553 days 6%
Donna 10/10 6560 days 12%
Christine 3/10 6623 days 6%
Tim 6/10 6742 days 10%
Linn 5/10 6750 days 9%
Daniel 6/10 6751 days 10%
Sandra Verbaarschot 9/10 6751 days 12%
Denise 6/10 6754 days 10%
Wulms 5/10 6755 days 9%
Kathrin 4/10 6762 days 8%
Klaus 8/10 6762 days 12%
Anja 6/10 6764 days 10%
Susanne Dittrich 9/10 6769 days 12%
D.A. Mulder 8/10 6770 days 12%
Christel Hopp 7/10 6770 days 11%
Marco 6/10 6771 days 10%
Sally and David Wallis 5/10 6771 days 9%
Knol 8/10 6772 days 12%
Cole Penelope 8/10 6775 days 12%
Buys 8/10 6776 days 12%
Claas 2/10 6784 days 5%
Jennifer 6/10 6813 days 10%
Mum! 6/10 6813 days 10%
Hans Olthof 8/10 6814 days 12%
Ad 9/10 6840 days 12%
Hans 5/10 6842 days 9%
Gerber Liselotte 9/10 6845 days 12%
Ed van Dael 4/10 6863 days 8%
Denise Nick 4/10 7110 days 8%
Hanneke 4/10 7115 days 8%
Frederik 7/10 7125 days 11%
Ulla 4/10 7125 days 8%
Jess 7/10 7125 days 11%
Rietveld 1/10 7129 days 5%
Sharon 10/10 7130 days 12%
Sarah 3/10 7136 days 6%
Loic 6/10 7136 days 10%
Caroline 7/10 7147 days 11%
Weselmann 8/10 7148 days 12%
Hennielene 8/10 7149 days 12%
GermanTourGroup 9/10 7149 days 12%
Klaus 7/10 7149 days 11%
Helga 4/10 7149 days 8%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Apollo Motorhome Holidays experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.81% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 84 days. The Apollo Motorhome Holidays experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Apollo Motorhome Holidays experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.76%
198 -2.78%
199 -2.79%
200 -2.81%
201 -2.82%
202 -2.83%
203 -2.85%

Balancing Adjustment

16.15% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

72%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.