Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Apollo Motorhome Holidays.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Apollo Motorhome Holidays

Valid Reviews

450 Valid Reviews

The Apollo Motorhome Holidays experience has a total of 473 reviews. There are 450 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 450 valid reviews:

Rating Count Percentage
10/10 22
5%
9/10 51
11%
8/10 96
21%
7/10 79
18%
6/10 47
10%
5/10 38
8%
4/10 25
6%
3/10 27
6%
2/10 16
4%
1/10 49
11%

60.76% Average

The raw data average (mean) for all the Apollo Motorhome Holidays valid reviews is 60.76% and is based on 450 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

305 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 450 valid reviews, the experience has 305 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 305 face-to-face reviews:

Rating Count Percentage
10/10 10
3%
9/10 33
11%
8/10 85
28%
7/10 71
23%
6/10 42
14%
5/10 30
10%
4/10 20
7%
3/10 7
2%
2/10 3
1%
1/10 4
1%

68.43% Average

The raw data average (mean) for all the Apollo Motorhome Holidays face-to-face reviews is 68.43% and is based on 305 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

62.42%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Harriet 1/10 1176 days 100%
Caleb 1/10 1937 days 16%
Jillian Sheldrake 2/10 2120 days 17%
Craig 1/10 2181 days 15%
Joshua Miller 5/10 2242 days 27%
Angela Smith 8/10 2302 days 34%
Sma 4/10 2334 days 22%
Phillip Mastores 1/10 2363 days 13%
uwe stumpf 5/10 2394 days 25%
John Olsen 2/10 2395 days 15%
Disappointed 1/10 2395 days 13%
Morag 1/10 2395 days 13%
Nikolai Sander 1/10 2578 days 12%
Rebecca Kelley 1/10 2578 days 12%
Sofia Robin 3/10 2609 days 16%
Martin Rogers 3/10 2668 days 15%
Simone 1/10 2699 days 11%
Marloes 4/10 2699 days 18%
Chagrijnige vakantieganger 1/10 2699 days 11%
Mahendar Selvakumar 5/10 2699 days 21%
Tina Hain 1/10 2729 days 11%
Sofie Madsen 2/10 2729 days 12%
Joanne 3/10 2729 days 15%
TWhite 1/10 2760 days 11%
Shenayd Pate 3/10 2760 days 14%
Splitpin 1/10 2760 days 11%
David Bladier 10/10 2789 days 26%
Ken 7/10 2789 days 24%
Darren 1/10 2851 days 10%
Michal 2/10 2881 days 11%
Sue 3/10 2881 days 13%
Brian and Kate 3/10 2881 days 13%
David S 1/10 2912 days 10%
Rowena McMullan 1/10 2943 days 9%
Helen Bond 1/10 3033 days 9%
Frank Meershoek 1/10 3063 days 9%
Vanessa Stubbs 1/10 3064 days 9%
Tony Wilcomes 5/10 3093 days 16%
Andy Nicholson 9/10 3104 days 21%
English Speaker 1/10 3124 days 8%
Corinna Venker 10/10 3124 days 21%
Sarah Sarah 1/10 3124 days 8%
Tarryn O'Dea 9/10 3154 days 20%
Steve Warren 1/10 3154 days 8%
Kath2000 2/10 3185 days 9%
MP 1/10 3185 days 8%
Neil Chambers 5/10 3216 days 15%
Alan Evans 6/10 3216 days 16%
Suzanne Kidd 9/10 3246 days 18%
Robert Cogan 9/10 3277 days 18%
THIAGO MARIN 9/10 3277 days 18%
aini abd rahman 9/10 3277 days 18%
Ken 9/10 3277 days 18%
Adam Yates 4/10 3307 days 11%
Ian Tonks 10/10 3307 days 18%
Kathy Howe 2/10 3307 days 8%
Heather Flanders 5/10 3315 days 13%
Alexander Scheibl 5/10 3331 days 13%
Nickymelb 8/10 3338 days 17%
Celia Rodriguez Dominguez 9/10 3338 days 17%
Dr G 6/10 3338 days 15%
Eng Kean Lim 7/10 3397 days 15%
Not Happy 1/10 3397 days 6%
Judith Mirams 7/10 3397 days 15%
Gracius Wenas 8/10 3397 days 16%
Antoine 5/10 3411 days 12%
Gretha 8/10 3418 days 15%
Thomas Simeon 7/10 3423 days 15%
Lieke vol Velde 5/10 3431 days 12%
Bob 9/10 3433 days 15%
Richard Fox 6/10 3443 days 13%
Jill Grange 6/10 3452 days 13%
Marc 8/10 3455 days 15%
Pedro Cordeiru 7/10 3456 days 14%
Sharon Ayris 8/10 3458 days 15%
Dylan Smyth 8/10 3466 days 15%
Don Christiansen 5/10 3489 days 11%
Christine Siemon 8/10 3489 days 14%
jirge core 8/10 3519 days 14%
R. Damen 5/10 3519 days 11%
Augusta A 1/10 3581 days 5%
Sachiko 6/10 3581 days 11%
Nicki Holt-Manandhar 8/10 3611 days 12%
gavin brady 1/10 3611 days 5%
Jane Simmons 9/10 3642 days 12%
Alexes D 6/10 3684 days 10%
Anouk Jongsma 7/10 3702 days 10%
Barry Hoag 7/10 3703 days 10%
emelia sferrazza 1/10 3704 days 4%
Yvonne El-Amine 7/10 3706 days 10%
Corrine Kaiser 9/10 3763 days 10%
Glen Mitchell 1/10 3763 days 4%
Anna and Isabelle 7/10 3792 days 9%
MIndy Green 7/10 3794 days 9%
Roy Brondgeest 9/10 3824 days 9%
Kim S 10/10 3947 days 7%
Markus Buehrer 8/10 4085 days 5%
Ives van der Sluijs 5/10 4117 days 3%
Peter Jolliffe 10/10 4128 days 4%
Nils Demattio 8/10 4156 days 3%
Simon Wild 3/10 4159 days 2%
Rob Miller 9/10 4189 days 3%
Thian Honsch 1/10 4190 days 1%
Pat Maguire 10/10 4281 days 1%
Ara Moore-Tuwhangai 10/10 4342 days 0%
D F 1/10 4342 days 0%
michael madey 2/10 4404 days 4%
Robert Erni 9/10 4413 days 8%
Derek Hosking 3/10 4435 days 4%
Mirjam Betschart 8/10 4449 days 8%
Glyn and Karen Farlow 8/10 4451 days 8%
Janet Evins 7/10 4453 days 8%
Rikke Petersen 8/10 4453 days 8%
Ene Pold 9/10 4457 days 8%
Henrik Suefke 5/10 4457 days 6%
Bella Danaher 8/10 4472 days 8%
Daniel Danamer 9/10 4472 days 8%
Alacchi Moustier 1/10 4476 days 3%
Maya Bakker-deDreu 8/10 4484 days 8%
Anne and Steve Bartlett 7/10 4486 days 8%
Rupert 8/10 4489 days 8%
Reiner Botsch 5/10 4492 days 6%
Greg Fischer 5/10 4492 days 6%
Lior Bakski 8/10 4492 days 8%
Gordon 9/10 4494 days 8%
Mark 1/10 4494 days 3%
dissapointed 1/10 4494 days 3%
Chris W. 3/10 4494 days 4%
Elizabeth 5/10 4496 days 6%
Claudia 6/10 4497 days 7%
Thi Baut 6/10 4499 days 7%
Philipp Haass 7/10 4503 days 8%
Peter 1/10 4525 days 3%
Tony Cooper 1/10 4555 days 3%
Henry Black 9/10 4586 days 8%
John Morel 9/10 4646 days 8%
Ari Fester 3/10 4677 days 4%
Kezza Couchman 3/10 4707 days 4%
kmackay 1/10 4707 days 3%
Sarah Rhodes 1/10 4707 days 3%
publizischt 1/10 4738 days 3%
david cook 8/10 4738 days 8%
B James 3/10 4769 days 4%
Neil Beckett 6/10 4769 days 7%
K B 5/10 4769 days 6%
hofoa 3/10 4769 days 4%
Christofer Tonn 7/10 4786 days 8%
Kathryn Pisco 8/10 4806 days 8%
Mike Pisco 8/10 4806 days 8%
Heinie Pieterse 4/10 4812 days 5%
Willem de Jong 8/10 4821 days 8%
Jeanne Moustier 4/10 4841 days 5%
Karen Mercer 3/10 4859 days 4%
Doug Digstravel 10/10 4859 days 8%
Ellie Braddock 10/10 4859 days 8%
Dick Kooij 9/10 4872 days 8%
Robert Staeller 6/10 4875 days 7%
Jurgen 7/10 4876 days 8%
Joroen Borkert 7/10 4877 days 8%
Lauret Stulemeyer 8/10 4878 days 8%
Jan 8/10 4878 days 8%
Ammon Yannick 7/10 4879 days 8%
Steven Switsers 8/10 4880 days 8%
Urs Kloter 7/10 4881 days 8%
Brian Howe 10/10 4883 days 8%
F Soppelsa 8/10 4883 days 8%
Fred and Carin 4/10 4890 days 5%
Denise Albrecht 10/10 4894 days 8%
Lutz Huuemorder 8/10 4896 days 8%
Manuela and Thomas 8/10 4896 days 8%
Milena Heinrich 10/10 4896 days 8%
Alex Laidlaw 4/10 4897 days 5%
Martina Posch 6/10 4904 days 7%
roos wubben 8/10 4906 days 8%
Marjo Cousijn 6/10 4907 days 7%
Hillman53 3/10 4951 days 4%
nomad 9/10 4951 days 8%
pandtfenton 10/10 4980 days 8%
Golliwog 1/10 4980 days 3%
PT117 6/10 5011 days 7%
Heidi4ever 7/10 5011 days 8%
Tjw 8/10 5042 days 8%
spiderman 2/10 5072 days 4%
landaima 1/10 5134 days 3%
GaryM 3/10 5134 days 4%
Jos Schieveen 8/10 5144 days 8%
Mr and Mrs White 6/10 5147 days 7%
Laura vanGool 7/10 5150 days 8%
E Wolfger 9/10 5157 days 8%
D Esson 6/10 5159 days 7%
Robert Steendijk 7/10 5160 days 8%
Ben Simons 6/10 5161 days 7%
Hilbert vanEssen 5/10 5162 days 6%
afisher 9/10 5165 days 8%
Michael Jefferies 6/10 5168 days 7%
Daniel Patricia 5/10 5168 days 6%
Michael Stoll 8/10 5175 days 8%
Frans Roebroek 7/10 5176 days 8%
Rob Gill 10/10 5178 days 8%
Randewyk 4/10 5178 days 5%
Russell 7/10 5179 days 8%
Stefan 7/10 5179 days 8%
Hardy 4/10 5180 days 5%
Roland Hofmann 7/10 5180 days 8%
Beyeler 9/10 5182 days 8%
R Seiferling 8/10 5186 days 8%
Paul & Michelle Harmer 7/10 5187 days 8%
Suzanne van Kol 8/10 5187 days 8%
Horst Langstein 5/10 5187 days 6%
Frank Krivauek 8/10 5188 days 8%
John Reynolds 7/10 5189 days 8%
Nicole van Bergen 8/10 5193 days 8%
Anika 8/10 5193 days 8%
mcnabit 1/10 5194 days 3%
Lutenk 2/10 5225 days 4%
Corinne_Grosvenor 10/10 5256 days 8%
Stefan Nitsch 7/10 5260 days 8%
Nina Bille-Knudsen 7/10 5265 days 8%
Remco te Lintum 5/10 5272 days 6%
Matthys van den Heuuel 7/10 5276 days 8%
Eveline Mestrom 7/10 5276 days 8%
Elke & Charlotte 2/10 5286 days 4%
Calvin 3/10 5469 days 4%
Schury 7/10 5502 days 8%
Jill 7/10 5506 days 8%
Ken Jones 7/10 5506 days 8%
Hanggi 8/10 5511 days 8%
Chantal Wendel 8/10 5511 days 8%
Leon van Hengel 6/10 5514 days 7%
Julia 8/10 5514 days 8%
Marianne Swauger 6/10 5514 days 7%
Boehmer 8/10 5515 days 8%
Hadas and Amichay Guter 8/10 5516 days 8%
Bob & Yvonne Myles 7/10 5517 days 8%
Judith 8/10 5517 days 8%
Koen Vanlede 10/10 5517 days 8%
Nicola Thackray 7/10 5518 days 8%
Julia 9/10 5521 days 8%
Shane Curline 8/10 5521 days 8%
Peter & Angela Brown 8/10 5521 days 8%
Tim 7/10 5521 days 8%
Mulder & vanNistelrooij 7/10 5522 days 8%
Siggi Wick 6/10 5522 days 7%
Armin Holle 9/10 5523 days 8%
Chris & Anne Pearson 7/10 5525 days 8%
Patrick Schaad 7/10 5525 days 8%
Jacob Nube 7/10 5527 days 8%
Katie Mitchell 4/10 5531 days 5%
Till 2/10 5531 days 4%
Tyson Burnett 5/10 5532 days 6%
Heini Sutter 6/10 5533 days 7%
Peter Blaney 7/10 5535 days 8%
Callum Sibbald 8/10 5535 days 8%
Henk Roeper 7/10 5539 days 8%
Manfred & Gabi 6/10 5542 days 7%
Haan Begerian 8/10 5545 days 8%
Phillips 6/10 5546 days 7%
Irene and Thib Schneider 8/10 5547 days 8%
Doris Schollenberger 7/10 5549 days 8%
Bettina Mikschi 8/10 5550 days 8%
Roy Seymour 7/10 5550 days 8%
Mark Aarts 6/10 5550 days 7%
Sarraute 4/10 5551 days 5%
Luc Marchand 4/10 5551 days 5%
Samuel Prechel 6/10 5551 days 7%
Barbara 3/10 5552 days 4%
Markus Richert 5/10 5553 days 6%
Theo Dykhuizen 6/10 5554 days 7%
Annette Mogg 9/10 5555 days 8%
Dr Dorthe Bossow 5/10 5555 days 6%
H Schepers 6/10 5555 days 7%
Kay and Colin Yendole 5/10 5555 days 6%
Jurgen Muller 6/10 5556 days 7%
Liebl 9/10 5556 days 8%
Karen Phillips 9/10 5556 days 8%
Bekema 8/10 5557 days 8%
dollimyxture 8/10 5590 days 8%
cfc 1/10 5590 days 3%
houch 1/10 5590 days 3%
Jim 3/10 5621 days 4%
Andrea Hasenoehrl 7/10 5651 days 8%
jaycaekat 10/10 5711 days 8%
Andrew Roberts 2/10 5711 days 4%
Gordo 9/10 5742 days 8%
penz 7/10 5773 days 8%
Dud Grossmann 7/10 5812 days 8%
M Schram 7/10 5813 days 8%
Lomas 5/10 5825 days 6%
Mikelj 2/10 5834 days 4%
travelerwh 1/10 5834 days 3%
AusieInNZ 1/10 5865 days 3%
Don & Geraldine 8/10 5871 days 8%
Fabrice Modin 6/10 5874 days 7%
Wyss A 8/10 5877 days 8%
Lukas Blaauw 8/10 5883 days 8%
Ina 8/10 5883 days 8%
Lloyd Shephard 3/10 5886 days 4%
Silke Seemann 4/10 5887 days 5%
Ingrid Zell 8/10 5887 days 8%
Tim Smith 9/10 5887 days 8%
George Lepple 8/10 5889 days 8%
Peter G 8/10 5890 days 8%
Chris Helms 8/10 5890 days 8%
P.C Kool 4/10 5891 days 5%
Michele Prevost 9/10 5891 days 8%
Gerhard Kronen 7/10 5893 days 8%
Rod C 9/10 5894 days 8%
GerryD 1/10 5896 days 3%
Rik 6/10 5897 days 7%
B Willmore 2/10 5898 days 4%
Arie Ascher 8/10 5903 days 8%
John Harrison 7/10 5903 days 8%
Jenny 7/10 5904 days 8%
Marsden 10/10 5905 days 8%
Vandeput 8/10 5910 days 8%
Lewis 9/10 5917 days 8%
JeanOddy 7/10 5918 days 8%
Michael McGuinness 6/10 5918 days 7%
van der Wakker 7/10 5919 days 8%
Terry Phillips 9/10 5921 days 8%
Hoogh 7/10 5921 days 8%
Nicole 3/10 5921 days 4%
Petra Berrens 7/10 5922 days 8%
Sandra B 7/10 5923 days 8%
nga 4/10 5924 days 5%
Hugli 7/10 5929 days 8%
Schubert, Wolfgang & Claudia 6/10 5929 days 7%
Peter Ortner 4/10 5933 days 5%
S.B Lawrence 9/10 5933 days 8%
Douglas Kirby 7/10 5937 days 8%
John J 5/10 5938 days 6%
Elizabeth E 7/10 5940 days 8%
Stevens Frans 7/10 5941 days 8%
Torsten Gehrke 8/10 5941 days 8%
Bartlett nz 7/10 5941 days 8%
Helen and Hans Walser 8/10 5944 days 8%
simonbo 9/10 5970 days 8%
stevnba 8/10 5971 days 8%
wenerz 4/10 5971 days 5%
Marons 6/10 5975 days 7%
nadinef 9/10 5978 days 8%
thomash 8/10 5980 days 8%
trucker 8/10 5986 days 8%
Lothar Riedmann 10/10 5988 days 8%
Bill Nash 8/10 5990 days 8%
anniest 7/10 5990 days 8%
H Simpson 8/10 5990 days 8%
Frank de Voogd 7/10 5990 days 8%
vernenal 7/10 5990 days 8%
Kirsty McGrath 7/10 5990 days 8%
Wolfgang Mages 9/10 5990 days 8%
Wolfgang Dittrich 8/10 5996 days 8%
Alexis De Wilde 9/10 5996 days 8%
Stefanie Micheler 10/10 5997 days 8%
Hennie Neeleman 5/10 5998 days 6%
Pieter Neeleman 6/10 5998 days 7%
MV Vroenhoven 6/10 6001 days 7%
Fer Bonsel 8/10 6009 days 8%
Serge Yken 7/10 6012 days 8%
Gensen 8/10 6012 days 8%
harryb 8/10 6094 days 8%
TillE412 8/10 6214 days 8%
ElleGermany 8/10 6217 days 8%
OliverG1 8/10 6217 days 8%
GemmaC 1/10 6218 days 3%
AndrewL1 3/10 6221 days 4%
SophieC 5/10 6228 days 6%
marianneb 9/10 6230 days 8%
neeltjec 8/10 6230 days 8%
Martien van Brakel 8/10 6230 days 8%
EstherW 5/10 6239 days 6%
Lucas 6/10 6246 days 7%
KathM 8/10 6247 days 8%
Frank 9/10 6248 days 8%
SHVellinga 7/10 6249 days 8%
Barry Smith 3/10 6250 days 4%
Brigette Guikens 7/10 6251 days 8%
Grimm 6/10 6253 days 7%
Robert 8/10 6254 days 8%
Stefau 7/10 6260 days 8%
EmmaL 4/10 6263 days 5%
ChristopherD 8/10 6264 days 8%
BerndK 2/10 6264 days 4%
LorraineB 7/10 6265 days 8%
Paul 5/10 6266 days 6%
S 5/10 6266 days 6%
Frances 4/10 6266 days 5%
Manfred 9/10 6266 days 8%
Tony 8/10 6278 days 8%
Christina 8/10 6278 days 8%
Nanno 9/10 6280 days 8%
KuntzGermany 5/10 6285 days 6%
ArnarF 8/10 6289 days 8%
Corien 7/10 6294 days 8%
Stijn 9/10 6297 days 8%
Rene 8/10 6302 days 8%
Joachim 8/10 6302 days 8%
Debbie Mossman 5/10 6304 days 6%
Zylstra 8/10 6310 days 8%
Kern 8/10 6314 days 8%
kramer 6/10 6334 days 7%
Groen 7/10 6342 days 8%
Cindy 6/10 6343 days 7%
Anette 1/10 6349 days 3%
Pieter 9/10 6351 days 8%
Peter_C 3/10 6367 days 4%
Clare 7/10 6396 days 8%
KiwiBoy 3/10 6412 days 4%
Donna 10/10 6419 days 8%
Christine 3/10 6482 days 4%
Tim 6/10 6601 days 7%
Linn 5/10 6609 days 6%
Daniel 6/10 6610 days 7%
Sandra Verbaarschot 9/10 6610 days 8%
Denise 6/10 6613 days 7%
Wulms 5/10 6614 days 6%
Kathrin 4/10 6621 days 5%
Klaus 8/10 6621 days 8%
Anja 6/10 6623 days 7%
Susanne Dittrich 9/10 6628 days 8%
D.A. Mulder 8/10 6629 days 8%
Christel Hopp 7/10 6629 days 8%
Marco 6/10 6630 days 7%
Sally and David Wallis 5/10 6630 days 6%
Knol 8/10 6631 days 8%
Cole Penelope 8/10 6634 days 8%
Buys 8/10 6635 days 8%
Claas 2/10 6643 days 4%
Jennifer 6/10 6672 days 7%
Mum! 6/10 6672 days 7%
Hans Olthof 8/10 6673 days 8%
Ad 9/10 6699 days 8%
Hans 5/10 6701 days 6%
Gerber Liselotte 9/10 6704 days 8%
Ed van Dael 4/10 6722 days 5%
Denise Nick 4/10 6968 days 5%
Hanneke 4/10 6973 days 5%
Frederik 7/10 6984 days 8%
Ulla 4/10 6984 days 5%
Jess 7/10 6984 days 8%
Rietveld 1/10 6988 days 3%
Sharon 10/10 6989 days 8%
Sarah 3/10 6995 days 4%
Loic 6/10 6995 days 7%
Caroline 7/10 7006 days 8%
Weselmann 8/10 7007 days 8%
Hennielene 8/10 7008 days 8%
GermanTourGroup 9/10 7008 days 8%
Klaus 7/10 7008 days 8%
Helga 4/10 7008 days 5%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Apollo Motorhome Holidays experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.34% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 70 days. The Apollo Motorhome Holidays experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Apollo Motorhome Holidays experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.29%
198 -3.30%
199 -3.32%
200 -3.34%
201 -3.35%
202 -3.37%
203 -3.39%

Balancing Adjustment

17.13% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

72%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.