Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Apollo Motorhome Holidays.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Apollo Motorhome Holidays

Valid Reviews

450 Valid Reviews

The Apollo Motorhome Holidays experience has a total of 473 reviews. There are 450 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 450 valid reviews:

Rating Count Percentage
10/10 22
5%
9/10 51
11%
8/10 96
21%
7/10 79
18%
6/10 47
10%
5/10 38
8%
4/10 25
6%
3/10 27
6%
2/10 16
4%
1/10 49
11%

60.76% Average

The raw data average (mean) for all the Apollo Motorhome Holidays valid reviews is 60.76% and is based on 450 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

305 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 450 valid reviews, the experience has 305 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 305 face-to-face reviews:

Rating Count Percentage
10/10 10
3%
9/10 33
11%
8/10 85
28%
7/10 71
23%
6/10 42
14%
5/10 30
10%
4/10 20
7%
3/10 7
2%
2/10 3
1%
1/10 4
1%

68.43% Average

The raw data average (mean) for all the Apollo Motorhome Holidays face-to-face reviews is 68.43% and is based on 305 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

63.16%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Harriet 1/10 1336 days 100%
Caleb 1/10 2097 days 24%
Jillian Sheldrake 2/10 2281 days 24%
Craig 1/10 2342 days 21%
Joshua Miller 5/10 2403 days 39%
Angela Smith 8/10 2463 days 48%
Sma 4/10 2494 days 32%
Phillip Mastores 1/10 2524 days 19%
uwe stumpf 5/10 2555 days 36%
John Olsen 2/10 2555 days 21%
Disappointed 1/10 2555 days 19%
Morag 1/10 2555 days 19%
Nikolai Sander 1/10 2738 days 17%
Rebecca Kelley 1/10 2738 days 17%
Sofia Robin 3/10 2769 days 22%
Martin Rogers 3/10 2828 days 22%
Simone 1/10 2859 days 16%
Marloes 4/10 2859 days 25%
Chagrijnige vakantieganger 1/10 2859 days 16%
Mahendar Selvakumar 5/10 2859 days 30%
Tina Hain 1/10 2889 days 15%
Sofie Madsen 2/10 2889 days 17%
Joanne 3/10 2889 days 21%
TWhite 1/10 2920 days 15%
Shenayd Pate 3/10 2920 days 20%
Splitpin 1/10 2920 days 15%
David Bladier 10/10 2950 days 37%
Ken 7/10 2950 days 34%
Darren 1/10 3012 days 14%
Michal 2/10 3042 days 15%
Sue 3/10 3042 days 19%
Brian and Kate 3/10 3042 days 19%
David S 1/10 3073 days 13%
Rowena McMullan 1/10 3103 days 13%
Helen Bond 1/10 3193 days 12%
Frank Meershoek 1/10 3224 days 12%
Vanessa Stubbs 1/10 3224 days 12%
Tony Wilcomes 5/10 3253 days 22%
Andy Nicholson 9/10 3264 days 28%
English Speaker 1/10 3285 days 11%
Corinna Venker 10/10 3285 days 28%
Sarah Sarah 1/10 3285 days 11%
Tarryn O'Dea 9/10 3315 days 27%
Steve Warren 1/10 3315 days 11%
Kath2000 2/10 3346 days 12%
MP 1/10 3346 days 11%
Neil Chambers 5/10 3377 days 20%
Alan Evans 6/10 3377 days 22%
Suzanne Kidd 9/10 3407 days 25%
Robert Cogan 9/10 3438 days 24%
THIAGO MARIN 9/10 3438 days 24%
aini abd rahman 9/10 3438 days 24%
Ken 9/10 3438 days 24%
Adam Yates 4/10 3468 days 15%
Ian Tonks 10/10 3468 days 23%
Kathy Howe 2/10 3468 days 10%
Heather Flanders 5/10 3475 days 18%
Alexander Scheibl 5/10 3491 days 17%
Nickymelb 8/10 3499 days 22%
Celia Rodriguez Dominguez 9/10 3499 days 22%
Dr G 6/10 3499 days 19%
Eng Kean Lim 7/10 3558 days 20%
Not Happy 1/10 3558 days 8%
Judith Mirams 7/10 3558 days 20%
Gracius Wenas 8/10 3558 days 21%
Antoine 5/10 3571 days 16%
Gretha 8/10 3578 days 20%
Thomas Simeon 7/10 3583 days 19%
Lieke vol Velde 5/10 3591 days 15%
Bob 9/10 3593 days 20%
Richard Fox 6/10 3603 days 17%
Jill Grange 6/10 3612 days 17%
Marc 8/10 3615 days 19%
Pedro Cordeiru 7/10 3616 days 18%
Sharon Ayris 8/10 3619 days 19%
Dylan Smyth 8/10 3626 days 19%
Don Christiansen 5/10 3650 days 14%
Christine Siemon 8/10 3650 days 18%
jirge core 8/10 3680 days 17%
R. Damen 5/10 3680 days 14%
Augusta A 1/10 3742 days 6%
Sachiko 6/10 3742 days 14%
Nicki Holt-Manandhar 8/10 3772 days 15%
gavin brady 1/10 3772 days 6%
Jane Simmons 9/10 3803 days 15%
Alexes D 6/10 3844 days 12%
Anouk Jongsma 7/10 3862 days 12%
Barry Hoag 7/10 3864 days 12%
emelia sferrazza 1/10 3864 days 5%
Yvonne El-Amine 7/10 3866 days 12%
Corrine Kaiser 9/10 3924 days 11%
Glen Mitchell 1/10 3924 days 4%
Anna and Isabelle 7/10 3952 days 10%
MIndy Green 7/10 3955 days 10%
Roy Brondgeest 9/10 3985 days 10%
Kim S 10/10 4108 days 7%
Markus Buehrer 8/10 4245 days 3%
Ives van der Sluijs 5/10 4277 days 2%
Peter Jolliffe 10/10 4289 days 2%
Nils Demattio 8/10 4316 days 1%
Simon Wild 3/10 4320 days 1%
Rob Miller 9/10 4350 days 0%
Thian Honsch 1/10 4350 days 0%
Pat Maguire 10/10 4442 days 13%
Ara Moore-Tuwhangai 10/10 4503 days 13%
D F 1/10 4503 days 5%
michael madey 2/10 4564 days 6%
Robert Erni 9/10 4573 days 13%
Derek Hosking 3/10 4595 days 7%
Mirjam Betschart 8/10 4609 days 13%
Glyn and Karen Farlow 8/10 4611 days 13%
Janet Evins 7/10 4613 days 12%
Rikke Petersen 8/10 4613 days 13%
Ene Pold 9/10 4617 days 13%
Henrik Suefke 5/10 4617 days 10%
Bella Danaher 8/10 4632 days 13%
Daniel Danamer 9/10 4632 days 13%
Alacchi Moustier 1/10 4636 days 5%
Maya Bakker-deDreu 8/10 4644 days 13%
Anne and Steve Bartlett 7/10 4646 days 12%
Rupert 8/10 4649 days 13%
Reiner Botsch 5/10 4652 days 10%
Greg Fischer 5/10 4652 days 10%
Lior Bakski 8/10 4652 days 13%
Gordon 9/10 4654 days 13%
Mark 1/10 4654 days 5%
dissapointed 1/10 4654 days 5%
Chris W. 3/10 4654 days 7%
Elizabeth 5/10 4656 days 10%
Claudia 6/10 4657 days 11%
Thi Baut 6/10 4659 days 11%
Philipp Haass 7/10 4663 days 12%
Peter 1/10 4685 days 5%
Tony Cooper 1/10 4715 days 5%
Henry Black 9/10 4746 days 13%
John Morel 9/10 4807 days 13%
Ari Fester 3/10 4838 days 7%
Kezza Couchman 3/10 4868 days 7%
kmackay 1/10 4868 days 5%
Sarah Rhodes 1/10 4868 days 5%
publizischt 1/10 4899 days 5%
david cook 8/10 4899 days 13%
B James 3/10 4929 days 7%
Neil Beckett 6/10 4929 days 11%
K B 5/10 4929 days 10%
hofoa 3/10 4929 days 7%
Christofer Tonn 7/10 4946 days 12%
Kathryn Pisco 8/10 4966 days 13%
Mike Pisco 8/10 4966 days 13%
Heinie Pieterse 4/10 4972 days 8%
Willem de Jong 8/10 4981 days 13%
Jeanne Moustier 4/10 5001 days 8%
Karen Mercer 3/10 5019 days 7%
Doug Digstravel 10/10 5019 days 13%
Ellie Braddock 10/10 5019 days 13%
Dick Kooij 9/10 5032 days 13%
Robert Staeller 6/10 5035 days 11%
Jurgen 7/10 5036 days 12%
Joroen Borkert 7/10 5037 days 12%
Lauret Stulemeyer 8/10 5038 days 13%
Jan 8/10 5038 days 13%
Ammon Yannick 7/10 5039 days 12%
Steven Switsers 8/10 5040 days 13%
Urs Kloter 7/10 5041 days 12%
Brian Howe 10/10 5043 days 13%
F Soppelsa 8/10 5043 days 13%
Fred and Carin 4/10 5050 days 8%
Denise Albrecht 10/10 5054 days 13%
Lutz Huuemorder 8/10 5056 days 13%
Manuela and Thomas 8/10 5056 days 13%
Milena Heinrich 10/10 5056 days 13%
Alex Laidlaw 4/10 5057 days 8%
Martina Posch 6/10 5064 days 11%
roos wubben 8/10 5066 days 13%
Marjo Cousijn 6/10 5067 days 11%
Hillman53 3/10 5111 days 7%
nomad 9/10 5111 days 13%
pandtfenton 10/10 5141 days 13%
Golliwog 1/10 5141 days 5%
PT117 6/10 5172 days 11%
Heidi4ever 7/10 5172 days 12%
Tjw 8/10 5203 days 13%
spiderman 2/10 5233 days 6%
landaima 1/10 5294 days 5%
GaryM 3/10 5294 days 7%
Jos Schieveen 8/10 5304 days 13%
Mr and Mrs White 6/10 5307 days 11%
Laura vanGool 7/10 5310 days 12%
E Wolfger 9/10 5317 days 13%
D Esson 6/10 5319 days 11%
Robert Steendijk 7/10 5320 days 12%
Ben Simons 6/10 5321 days 11%
Hilbert vanEssen 5/10 5322 days 10%
afisher 9/10 5325 days 13%
Michael Jefferies 6/10 5328 days 11%
Daniel Patricia 5/10 5328 days 10%
Michael Stoll 8/10 5335 days 13%
Frans Roebroek 7/10 5336 days 12%
Rob Gill 10/10 5338 days 13%
Randewyk 4/10 5338 days 8%
Russell 7/10 5339 days 12%
Stefan 7/10 5339 days 12%
Hardy 4/10 5340 days 8%
Roland Hofmann 7/10 5340 days 12%
Beyeler 9/10 5342 days 13%
R Seiferling 8/10 5346 days 13%
Paul & Michelle Harmer 7/10 5347 days 12%
Suzanne van Kol 8/10 5347 days 13%
Horst Langstein 5/10 5347 days 10%
Frank Krivauek 8/10 5348 days 13%
John Reynolds 7/10 5349 days 12%
Nicole van Bergen 8/10 5353 days 13%
Anika 8/10 5353 days 13%
mcnabit 1/10 5354 days 5%
Lutenk 2/10 5385 days 6%
Corinne_Grosvenor 10/10 5416 days 13%
Stefan Nitsch 7/10 5420 days 12%
Nina Bille-Knudsen 7/10 5425 days 12%
Remco te Lintum 5/10 5432 days 10%
Matthys van den Heuuel 7/10 5436 days 12%
Eveline Mestrom 7/10 5436 days 12%
Elke & Charlotte 2/10 5446 days 6%
Calvin 3/10 5630 days 7%
Schury 7/10 5662 days 12%
Jill 7/10 5666 days 12%
Ken Jones 7/10 5666 days 12%
Hanggi 8/10 5671 days 13%
Chantal Wendel 8/10 5671 days 13%
Leon van Hengel 6/10 5674 days 11%
Julia 8/10 5674 days 13%
Marianne Swauger 6/10 5674 days 11%
Boehmer 8/10 5675 days 13%
Hadas and Amichay Guter 8/10 5676 days 13%
Bob & Yvonne Myles 7/10 5677 days 12%
Judith 8/10 5677 days 13%
Koen Vanlede 10/10 5677 days 13%
Nicola Thackray 7/10 5678 days 12%
Julia 9/10 5681 days 13%
Shane Curline 8/10 5681 days 13%
Peter & Angela Brown 8/10 5681 days 13%
Tim 7/10 5681 days 12%
Mulder & vanNistelrooij 7/10 5682 days 12%
Siggi Wick 6/10 5682 days 11%
Armin Holle 9/10 5683 days 13%
Chris & Anne Pearson 7/10 5685 days 12%
Patrick Schaad 7/10 5685 days 12%
Jacob Nube 7/10 5687 days 12%
Katie Mitchell 4/10 5691 days 8%
Till 2/10 5691 days 6%
Tyson Burnett 5/10 5692 days 10%
Heini Sutter 6/10 5693 days 11%
Peter Blaney 7/10 5695 days 12%
Callum Sibbald 8/10 5695 days 13%
Henk Roeper 7/10 5699 days 12%
Manfred & Gabi 6/10 5702 days 11%
Haan Begerian 8/10 5705 days 13%
Phillips 6/10 5706 days 11%
Irene and Thib Schneider 8/10 5707 days 13%
Doris Schollenberger 7/10 5709 days 12%
Bettina Mikschi 8/10 5710 days 13%
Roy Seymour 7/10 5710 days 12%
Mark Aarts 6/10 5710 days 11%
Sarraute 4/10 5711 days 8%
Luc Marchand 4/10 5711 days 8%
Samuel Prechel 6/10 5711 days 11%
Barbara 3/10 5712 days 7%
Markus Richert 5/10 5713 days 10%
Theo Dykhuizen 6/10 5714 days 11%
Annette Mogg 9/10 5715 days 13%
Dr Dorthe Bossow 5/10 5715 days 10%
H Schepers 6/10 5715 days 11%
Kay and Colin Yendole 5/10 5715 days 10%
Jurgen Muller 6/10 5716 days 11%
Liebl 9/10 5716 days 13%
Karen Phillips 9/10 5716 days 13%
Bekema 8/10 5717 days 13%
dollimyxture 8/10 5750 days 13%
cfc 1/10 5750 days 5%
houch 1/10 5750 days 5%
Jim 3/10 5781 days 7%
Andrea Hasenoehrl 7/10 5811 days 12%
jaycaekat 10/10 5872 days 13%
Andrew Roberts 2/10 5872 days 6%
Gordo 9/10 5903 days 13%
penz 7/10 5934 days 12%
Dud Grossmann 7/10 5973 days 12%
M Schram 7/10 5974 days 12%
Lomas 5/10 5986 days 10%
Mikelj 2/10 5995 days 6%
travelerwh 1/10 5995 days 5%
AusieInNZ 1/10 6025 days 5%
Don & Geraldine 8/10 6031 days 13%
Fabrice Modin 6/10 6034 days 11%
Wyss A 8/10 6037 days 13%
Lukas Blaauw 8/10 6043 days 13%
Ina 8/10 6043 days 13%
Lloyd Shephard 3/10 6046 days 7%
Silke Seemann 4/10 6047 days 8%
Ingrid Zell 8/10 6047 days 13%
Tim Smith 9/10 6047 days 13%
George Lepple 8/10 6049 days 13%
Peter G 8/10 6050 days 13%
Chris Helms 8/10 6050 days 13%
P.C Kool 4/10 6051 days 8%
Michele Prevost 9/10 6051 days 13%
Gerhard Kronen 7/10 6053 days 12%
Rod C 9/10 6054 days 13%
GerryD 1/10 6056 days 5%
Rik 6/10 6057 days 11%
B Willmore 2/10 6058 days 6%
Arie Ascher 8/10 6063 days 13%
John Harrison 7/10 6063 days 12%
Jenny 7/10 6064 days 12%
Marsden 10/10 6065 days 13%
Vandeput 8/10 6070 days 13%
Lewis 9/10 6077 days 13%
JeanOddy 7/10 6078 days 12%
Michael McGuinness 6/10 6078 days 11%
van der Wakker 7/10 6079 days 12%
Terry Phillips 9/10 6081 days 13%
Hoogh 7/10 6081 days 12%
Nicole 3/10 6081 days 7%
Petra Berrens 7/10 6082 days 12%
Sandra B 7/10 6083 days 12%
nga 4/10 6084 days 8%
Hugli 7/10 6089 days 12%
Schubert, Wolfgang & Claudia 6/10 6089 days 11%
Peter Ortner 4/10 6093 days 8%
S.B Lawrence 9/10 6093 days 13%
Douglas Kirby 7/10 6097 days 12%
John J 5/10 6098 days 10%
Elizabeth E 7/10 6100 days 12%
Stevens Frans 7/10 6101 days 12%
Torsten Gehrke 8/10 6101 days 13%
Bartlett nz 7/10 6101 days 12%
Helen and Hans Walser 8/10 6104 days 13%
simonbo 9/10 6130 days 13%
stevnba 8/10 6131 days 13%
wenerz 4/10 6131 days 8%
Marons 6/10 6135 days 11%
nadinef 9/10 6138 days 13%
thomash 8/10 6140 days 13%
trucker 8/10 6146 days 13%
Lothar Riedmann 10/10 6148 days 13%
Bill Nash 8/10 6150 days 13%
anniest 7/10 6150 days 12%
H Simpson 8/10 6150 days 13%
Frank de Voogd 7/10 6150 days 12%
vernenal 7/10 6150 days 12%
Kirsty McGrath 7/10 6150 days 12%
Wolfgang Mages 9/10 6150 days 13%
Wolfgang Dittrich 8/10 6156 days 13%
Alexis De Wilde 9/10 6156 days 13%
Stefanie Micheler 10/10 6157 days 13%
Hennie Neeleman 5/10 6158 days 10%
Pieter Neeleman 6/10 6158 days 11%
MV Vroenhoven 6/10 6161 days 11%
Fer Bonsel 8/10 6169 days 13%
Serge Yken 7/10 6172 days 12%
Gensen 8/10 6172 days 13%
harryb 8/10 6255 days 13%
TillE412 8/10 6375 days 13%
ElleGermany 8/10 6378 days 13%
OliverG1 8/10 6378 days 13%
GemmaC 1/10 6379 days 5%
AndrewL1 3/10 6382 days 7%
SophieC 5/10 6388 days 10%
marianneb 9/10 6390 days 13%
neeltjec 8/10 6390 days 13%
Martien van Brakel 8/10 6390 days 13%
EstherW 5/10 6400 days 10%
Lucas 6/10 6406 days 11%
KathM 8/10 6407 days 13%
Frank 9/10 6408 days 13%
SHVellinga 7/10 6409 days 12%
Barry Smith 3/10 6410 days 7%
Brigette Guikens 7/10 6411 days 12%
Grimm 6/10 6414 days 11%
Robert 8/10 6414 days 13%
Stefau 7/10 6421 days 12%
EmmaL 4/10 6423 days 8%
ChristopherD 8/10 6424 days 13%
BerndK 2/10 6424 days 6%
LorraineB 7/10 6425 days 12%
Paul 5/10 6427 days 10%
S 5/10 6427 days 10%
Frances 4/10 6427 days 8%
Manfred 9/10 6427 days 13%
Tony 8/10 6439 days 13%
Christina 8/10 6439 days 13%
Nanno 9/10 6441 days 13%
KuntzGermany 5/10 6445 days 10%
ArnarF 8/10 6449 days 13%
Corien 7/10 6455 days 12%
Stijn 9/10 6457 days 13%
Rene 8/10 6463 days 13%
Joachim 8/10 6463 days 13%
Debbie Mossman 5/10 6465 days 10%
Zylstra 8/10 6471 days 13%
Kern 8/10 6475 days 13%
kramer 6/10 6495 days 11%
Groen 7/10 6503 days 12%
Cindy 6/10 6504 days 11%
Anette 1/10 6510 days 5%
Pieter 9/10 6512 days 13%
Peter_C 3/10 6528 days 7%
Clare 7/10 6557 days 12%
KiwiBoy 3/10 6573 days 7%
Donna 10/10 6580 days 13%
Christine 3/10 6642 days 7%
Tim 6/10 6761 days 11%
Linn 5/10 6769 days 10%
Daniel 6/10 6770 days 11%
Sandra Verbaarschot 9/10 6770 days 13%
Denise 6/10 6773 days 11%
Wulms 5/10 6774 days 10%
Kathrin 4/10 6781 days 8%
Klaus 8/10 6781 days 13%
Anja 6/10 6783 days 11%
Susanne Dittrich 9/10 6788 days 13%
D.A. Mulder 8/10 6789 days 13%
Christel Hopp 7/10 6789 days 12%
Marco 6/10 6790 days 11%
Sally and David Wallis 5/10 6790 days 10%
Knol 8/10 6791 days 13%
Cole Penelope 8/10 6794 days 13%
Buys 8/10 6795 days 13%
Claas 2/10 6803 days 6%
Jennifer 6/10 6832 days 11%
Mum! 6/10 6832 days 11%
Hans Olthof 8/10 6833 days 13%
Ad 9/10 6859 days 13%
Hans 5/10 6861 days 10%
Gerber Liselotte 9/10 6864 days 13%
Ed van Dael 4/10 6882 days 8%
Denise Nick 4/10 7129 days 8%
Hanneke 4/10 7134 days 8%
Frederik 7/10 7144 days 12%
Ulla 4/10 7144 days 8%
Jess 7/10 7144 days 12%
Rietveld 1/10 7148 days 5%
Sharon 10/10 7149 days 13%
Sarah 3/10 7155 days 7%
Loic 6/10 7155 days 11%
Caroline 7/10 7166 days 12%
Weselmann 8/10 7167 days 13%
Hennielene 8/10 7168 days 13%
GermanTourGroup 9/10 7168 days 13%
Klaus 7/10 7168 days 12%
Helga 4/10 7168 days 8%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Apollo Motorhome Holidays experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.23% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 68 days. The Apollo Motorhome Holidays experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Apollo Motorhome Holidays experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.18%
198 -3.20%
199 -3.21%
200 -3.23%
201 -3.25%
202 -3.26%
203 -3.28%
… …

Balancing Adjustment

16.45% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

72%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.