Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Apollo Motorhome Holidays.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Apollo Motorhome Holidays

Valid Reviews

450 Valid Reviews

The Apollo Motorhome Holidays experience has a total of 473 reviews. There are 450 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 450 valid reviews:

Rating Count Percentage
10/10 22
5%
9/10 51
11%
8/10 96
21%
7/10 79
18%
6/10 47
10%
5/10 38
8%
4/10 25
6%
3/10 27
6%
2/10 16
4%
1/10 49
11%

60.76% Average

The raw data average (mean) for all the Apollo Motorhome Holidays valid reviews is 60.76% and is based on 450 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

305 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 450 valid reviews, the experience has 305 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 305 face-to-face reviews:

Rating Count Percentage
10/10 10
3%
9/10 33
11%
8/10 85
28%
7/10 71
23%
6/10 42
14%
5/10 30
10%
4/10 20
7%
3/10 7
2%
2/10 3
1%
1/10 4
1%

68.43% Average

The raw data average (mean) for all the Apollo Motorhome Holidays face-to-face reviews is 68.43% and is based on 305 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

62.61%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Harriet 1/10 1216 days 100%
Caleb 1/10 1977 days 17%
Jillian Sheldrake 2/10 2161 days 18%
Craig 1/10 2222 days 15%
Joshua Miller 5/10 2282 days 29%
Angela Smith 8/10 2342 days 36%
Sma 4/10 2374 days 23%
Phillip Mastores 1/10 2403 days 14%
uwe stumpf 5/10 2434 days 27%
John Olsen 2/10 2435 days 15%
Disappointed 1/10 2435 days 14%
Morag 1/10 2435 days 14%
Nikolai Sander 1/10 2618 days 12%
Rebecca Kelley 1/10 2618 days 12%
Sofia Robin 3/10 2649 days 16%
Martin Rogers 3/10 2708 days 16%
Simone 1/10 2739 days 11%
Marloes 4/10 2739 days 19%
Chagrijnige vakantieganger 1/10 2739 days 11%
Mahendar Selvakumar 5/10 2739 days 22%
Tina Hain 1/10 2769 days 11%
Sofie Madsen 2/10 2769 days 13%
Joanne 3/10 2769 days 15%
TWhite 1/10 2800 days 11%
Shenayd Pate 3/10 2800 days 15%
Splitpin 1/10 2800 days 11%
David Bladier 10/10 2829 days 28%
Ken 7/10 2829 days 26%
Darren 1/10 2892 days 10%
Michal 2/10 2922 days 11%
Sue 3/10 2922 days 14%
Brian and Kate 3/10 2922 days 14%
David S 1/10 2953 days 10%
Rowena McMullan 1/10 2983 days 9%
Helen Bond 1/10 3073 days 9%
Frank Meershoek 1/10 3103 days 9%
Vanessa Stubbs 1/10 3104 days 9%
Tony Wilcomes 5/10 3133 days 17%
Andy Nicholson 9/10 3144 days 22%
English Speaker 1/10 3164 days 8%
Corinna Venker 10/10 3164 days 22%
Sarah Sarah 1/10 3164 days 8%
Tarryn O'Dea 9/10 3194 days 21%
Steve Warren 1/10 3194 days 8%
Kath2000 2/10 3225 days 9%
MP 1/10 3225 days 8%
Neil Chambers 5/10 3256 days 15%
Alan Evans 6/10 3256 days 17%
Suzanne Kidd 9/10 3286 days 19%
Robert Cogan 9/10 3317 days 19%
THIAGO MARIN 9/10 3317 days 19%
aini abd rahman 9/10 3317 days 19%
Ken 9/10 3317 days 19%
Adam Yates 4/10 3347 days 11%
Ian Tonks 10/10 3347 days 18%
Kathy Howe 2/10 3347 days 8%
Heather Flanders 5/10 3355 days 13%
Alexander Scheibl 5/10 3371 days 13%
Nickymelb 8/10 3378 days 17%
Celia Rodriguez Dominguez 9/10 3378 days 17%
Dr G 6/10 3378 days 15%
Eng Kean Lim 7/10 3437 days 15%
Not Happy 1/10 3437 days 6%
Judith Mirams 7/10 3437 days 15%
Gracius Wenas 8/10 3437 days 16%
Antoine 5/10 3451 days 12%
Gretha 8/10 3458 days 16%
Thomas Simeon 7/10 3463 days 15%
Lieke vol Velde 5/10 3471 days 12%
Bob 9/10 3473 days 16%
Richard Fox 6/10 3483 days 13%
Jill Grange 6/10 3492 days 13%
Marc 8/10 3495 days 15%
Pedro Cordeiru 7/10 3496 days 14%
Sharon Ayris 8/10 3498 days 15%
Dylan Smyth 8/10 3506 days 15%
Don Christiansen 5/10 3529 days 11%
Christine Siemon 8/10 3529 days 14%
jirge core 8/10 3559 days 14%
R. Damen 5/10 3559 days 11%
Augusta A 1/10 3621 days 5%
Sachiko 6/10 3621 days 11%
Nicki Holt-Manandhar 8/10 3651 days 12%
gavin brady 1/10 3651 days 4%
Jane Simmons 9/10 3682 days 12%
Alexes D 6/10 3724 days 9%
Anouk Jongsma 7/10 3742 days 10%
Barry Hoag 7/10 3743 days 10%
emelia sferrazza 1/10 3744 days 4%
Yvonne El-Amine 7/10 3746 days 10%
Corrine Kaiser 9/10 3803 days 10%
Glen Mitchell 1/10 3803 days 3%
Anna and Isabelle 7/10 3832 days 8%
MIndy Green 7/10 3834 days 8%
Roy Brondgeest 9/10 3864 days 8%
Kim S 10/10 3987 days 6%
Markus Buehrer 8/10 4125 days 4%
Ives van der Sluijs 5/10 4157 days 2%
Peter Jolliffe 10/10 4168 days 3%
Nils Demattio 8/10 4196 days 2%
Simon Wild 3/10 4199 days 1%
Rob Miller 9/10 4229 days 2%
Thian Honsch 1/10 4230 days 0%
Pat Maguire 10/10 4322 days 0%
Ara Moore-Tuwhangai 10/10 4383 days 8%
D F 1/10 4383 days 3%
michael madey 2/10 4444 days 3%
Robert Erni 9/10 4453 days 8%
Derek Hosking 3/10 4475 days 4%
Mirjam Betschart 8/10 4489 days 8%
Glyn and Karen Farlow 8/10 4491 days 8%
Janet Evins 7/10 4493 days 8%
Rikke Petersen 8/10 4493 days 8%
Ene Pold 9/10 4497 days 8%
Henrik Suefke 5/10 4497 days 6%
Bella Danaher 8/10 4512 days 8%
Daniel Danamer 9/10 4512 days 8%
Alacchi Moustier 1/10 4516 days 3%
Maya Bakker-deDreu 8/10 4524 days 8%
Anne and Steve Bartlett 7/10 4526 days 8%
Rupert 8/10 4529 days 8%
Reiner Botsch 5/10 4532 days 6%
Greg Fischer 5/10 4532 days 6%
Lior Bakski 8/10 4532 days 8%
Gordon 9/10 4534 days 8%
Mark 1/10 4534 days 3%
dissapointed 1/10 4534 days 3%
Chris W. 3/10 4534 days 4%
Elizabeth 5/10 4536 days 6%
Claudia 6/10 4537 days 7%
Thi Baut 6/10 4539 days 7%
Philipp Haass 7/10 4543 days 8%
Peter 1/10 4565 days 3%
Tony Cooper 1/10 4595 days 3%
Henry Black 9/10 4626 days 8%
John Morel 9/10 4687 days 8%
Ari Fester 3/10 4718 days 4%
Kezza Couchman 3/10 4748 days 4%
kmackay 1/10 4748 days 3%
Sarah Rhodes 1/10 4748 days 3%
publizischt 1/10 4779 days 3%
david cook 8/10 4779 days 8%
B James 3/10 4809 days 4%
Neil Beckett 6/10 4809 days 7%
K B 5/10 4809 days 6%
hofoa 3/10 4809 days 4%
Christofer Tonn 7/10 4826 days 8%
Kathryn Pisco 8/10 4846 days 8%
Mike Pisco 8/10 4846 days 8%
Heinie Pieterse 4/10 4852 days 5%
Willem de Jong 8/10 4861 days 8%
Jeanne Moustier 4/10 4881 days 5%
Karen Mercer 3/10 4899 days 4%
Doug Digstravel 10/10 4899 days 8%
Ellie Braddock 10/10 4899 days 8%
Dick Kooij 9/10 4912 days 8%
Robert Staeller 6/10 4915 days 7%
Jurgen 7/10 4916 days 8%
Joroen Borkert 7/10 4917 days 8%
Lauret Stulemeyer 8/10 4918 days 8%
Jan 8/10 4918 days 8%
Ammon Yannick 7/10 4919 days 8%
Steven Switsers 8/10 4920 days 8%
Urs Kloter 7/10 4921 days 8%
Brian Howe 10/10 4923 days 8%
F Soppelsa 8/10 4923 days 8%
Fred and Carin 4/10 4930 days 5%
Denise Albrecht 10/10 4934 days 8%
Lutz Huuemorder 8/10 4936 days 8%
Manuela and Thomas 8/10 4936 days 8%
Milena Heinrich 10/10 4936 days 8%
Alex Laidlaw 4/10 4937 days 5%
Martina Posch 6/10 4944 days 7%
roos wubben 8/10 4946 days 8%
Marjo Cousijn 6/10 4947 days 7%
Hillman53 3/10 4991 days 4%
nomad 9/10 4991 days 8%
pandtfenton 10/10 5021 days 8%
Golliwog 1/10 5021 days 3%
PT117 6/10 5052 days 7%
Heidi4ever 7/10 5052 days 8%
Tjw 8/10 5083 days 8%
spiderman 2/10 5113 days 3%
landaima 1/10 5174 days 3%
GaryM 3/10 5174 days 4%
Jos Schieveen 8/10 5184 days 8%
Mr and Mrs White 6/10 5187 days 7%
Laura vanGool 7/10 5190 days 8%
E Wolfger 9/10 5197 days 8%
D Esson 6/10 5199 days 7%
Robert Steendijk 7/10 5200 days 8%
Ben Simons 6/10 5201 days 7%
Hilbert vanEssen 5/10 5202 days 6%
afisher 9/10 5205 days 8%
Michael Jefferies 6/10 5208 days 7%
Daniel Patricia 5/10 5208 days 6%
Michael Stoll 8/10 5215 days 8%
Frans Roebroek 7/10 5216 days 8%
Rob Gill 10/10 5218 days 8%
Randewyk 4/10 5218 days 5%
Russell 7/10 5219 days 8%
Stefan 7/10 5219 days 8%
Hardy 4/10 5220 days 5%
Roland Hofmann 7/10 5220 days 8%
Beyeler 9/10 5222 days 8%
R Seiferling 8/10 5226 days 8%
Paul & Michelle Harmer 7/10 5227 days 8%
Suzanne van Kol 8/10 5227 days 8%
Horst Langstein 5/10 5227 days 6%
Frank Krivauek 8/10 5228 days 8%
John Reynolds 7/10 5229 days 8%
Nicole van Bergen 8/10 5233 days 8%
Anika 8/10 5233 days 8%
mcnabit 1/10 5234 days 3%
Lutenk 2/10 5265 days 3%
Corinne_Grosvenor 10/10 5296 days 8%
Stefan Nitsch 7/10 5300 days 8%
Nina Bille-Knudsen 7/10 5305 days 8%
Remco te Lintum 5/10 5312 days 6%
Matthys van den Heuuel 7/10 5316 days 8%
Eveline Mestrom 7/10 5316 days 8%
Elke & Charlotte 2/10 5326 days 3%
Calvin 3/10 5510 days 4%
Schury 7/10 5542 days 8%
Jill 7/10 5546 days 8%
Ken Jones 7/10 5546 days 8%
Hanggi 8/10 5551 days 8%
Chantal Wendel 8/10 5551 days 8%
Leon van Hengel 6/10 5554 days 7%
Julia 8/10 5554 days 8%
Marianne Swauger 6/10 5554 days 7%
Boehmer 8/10 5555 days 8%
Hadas and Amichay Guter 8/10 5556 days 8%
Bob & Yvonne Myles 7/10 5557 days 8%
Judith 8/10 5557 days 8%
Koen Vanlede 10/10 5557 days 8%
Nicola Thackray 7/10 5558 days 8%
Julia 9/10 5561 days 8%
Shane Curline 8/10 5561 days 8%
Peter & Angela Brown 8/10 5561 days 8%
Tim 7/10 5561 days 8%
Mulder & vanNistelrooij 7/10 5562 days 8%
Siggi Wick 6/10 5562 days 7%
Armin Holle 9/10 5563 days 8%
Chris & Anne Pearson 7/10 5565 days 8%
Patrick Schaad 7/10 5565 days 8%
Jacob Nube 7/10 5567 days 8%
Katie Mitchell 4/10 5571 days 5%
Till 2/10 5571 days 3%
Tyson Burnett 5/10 5572 days 6%
Heini Sutter 6/10 5573 days 7%
Peter Blaney 7/10 5575 days 8%
Callum Sibbald 8/10 5575 days 8%
Henk Roeper 7/10 5579 days 8%
Manfred & Gabi 6/10 5582 days 7%
Haan Begerian 8/10 5585 days 8%
Phillips 6/10 5586 days 7%
Irene and Thib Schneider 8/10 5587 days 8%
Doris Schollenberger 7/10 5589 days 8%
Bettina Mikschi 8/10 5590 days 8%
Roy Seymour 7/10 5590 days 8%
Mark Aarts 6/10 5590 days 7%
Sarraute 4/10 5591 days 5%
Luc Marchand 4/10 5591 days 5%
Samuel Prechel 6/10 5591 days 7%
Barbara 3/10 5592 days 4%
Markus Richert 5/10 5593 days 6%
Theo Dykhuizen 6/10 5594 days 7%
Annette Mogg 9/10 5595 days 8%
Dr Dorthe Bossow 5/10 5595 days 6%
H Schepers 6/10 5595 days 7%
Kay and Colin Yendole 5/10 5595 days 6%
Jurgen Muller 6/10 5596 days 7%
Liebl 9/10 5596 days 8%
Karen Phillips 9/10 5596 days 8%
Bekema 8/10 5597 days 8%
dollimyxture 8/10 5630 days 8%
cfc 1/10 5630 days 3%
houch 1/10 5630 days 3%
Jim 3/10 5661 days 4%
Andrea Hasenoehrl 7/10 5691 days 8%
jaycaekat 10/10 5752 days 8%
Andrew Roberts 2/10 5752 days 3%
Gordo 9/10 5783 days 8%
penz 7/10 5814 days 8%
Dud Grossmann 7/10 5853 days 8%
M Schram 7/10 5854 days 8%
Lomas 5/10 5866 days 6%
Mikelj 2/10 5875 days 3%
travelerwh 1/10 5875 days 3%
AusieInNZ 1/10 5905 days 3%
Don & Geraldine 8/10 5911 days 8%
Fabrice Modin 6/10 5914 days 7%
Wyss A 8/10 5917 days 8%
Lukas Blaauw 8/10 5923 days 8%
Ina 8/10 5923 days 8%
Lloyd Shephard 3/10 5926 days 4%
Silke Seemann 4/10 5927 days 5%
Ingrid Zell 8/10 5927 days 8%
Tim Smith 9/10 5927 days 8%
George Lepple 8/10 5929 days 8%
Peter G 8/10 5930 days 8%
Chris Helms 8/10 5930 days 8%
P.C Kool 4/10 5931 days 5%
Michele Prevost 9/10 5931 days 8%
Gerhard Kronen 7/10 5933 days 8%
Rod C 9/10 5934 days 8%
GerryD 1/10 5936 days 3%
Rik 6/10 5937 days 7%
B Willmore 2/10 5938 days 3%
Arie Ascher 8/10 5943 days 8%
John Harrison 7/10 5943 days 8%
Jenny 7/10 5944 days 8%
Marsden 10/10 5945 days 8%
Vandeput 8/10 5950 days 8%
Lewis 9/10 5957 days 8%
JeanOddy 7/10 5958 days 8%
Michael McGuinness 6/10 5958 days 7%
van der Wakker 7/10 5959 days 8%
Terry Phillips 9/10 5961 days 8%
Hoogh 7/10 5961 days 8%
Nicole 3/10 5961 days 4%
Petra Berrens 7/10 5962 days 8%
Sandra B 7/10 5963 days 8%
nga 4/10 5964 days 5%
Hugli 7/10 5969 days 8%
Schubert, Wolfgang & Claudia 6/10 5969 days 7%
Peter Ortner 4/10 5973 days 5%
S.B Lawrence 9/10 5973 days 8%
Douglas Kirby 7/10 5977 days 8%
John J 5/10 5978 days 6%
Elizabeth E 7/10 5980 days 8%
Stevens Frans 7/10 5981 days 8%
Torsten Gehrke 8/10 5981 days 8%
Bartlett nz 7/10 5981 days 8%
Helen and Hans Walser 8/10 5984 days 8%
simonbo 9/10 6010 days 8%
stevnba 8/10 6011 days 8%
wenerz 4/10 6011 days 5%
Marons 6/10 6015 days 7%
nadinef 9/10 6018 days 8%
thomash 8/10 6020 days 8%
trucker 8/10 6026 days 8%
Lothar Riedmann 10/10 6028 days 8%
Bill Nash 8/10 6030 days 8%
anniest 7/10 6030 days 8%
H Simpson 8/10 6030 days 8%
Frank de Voogd 7/10 6030 days 8%
vernenal 7/10 6030 days 8%
Kirsty McGrath 7/10 6030 days 8%
Wolfgang Mages 9/10 6030 days 8%
Wolfgang Dittrich 8/10 6036 days 8%
Alexis De Wilde 9/10 6036 days 8%
Stefanie Micheler 10/10 6037 days 8%
Hennie Neeleman 5/10 6038 days 6%
Pieter Neeleman 6/10 6038 days 7%
MV Vroenhoven 6/10 6041 days 7%
Fer Bonsel 8/10 6049 days 8%
Serge Yken 7/10 6052 days 8%
Gensen 8/10 6052 days 8%
harryb 8/10 6135 days 8%
TillE412 8/10 6255 days 8%
ElleGermany 8/10 6258 days 8%
OliverG1 8/10 6258 days 8%
GemmaC 1/10 6259 days 3%
AndrewL1 3/10 6262 days 4%
SophieC 5/10 6268 days 6%
marianneb 9/10 6270 days 8%
neeltjec 8/10 6270 days 8%
Martien van Brakel 8/10 6270 days 8%
EstherW 5/10 6279 days 6%
Lucas 6/10 6286 days 7%
KathM 8/10 6287 days 8%
Frank 9/10 6288 days 8%
SHVellinga 7/10 6289 days 8%
Barry Smith 3/10 6290 days 4%
Brigette Guikens 7/10 6291 days 8%
Grimm 6/10 6293 days 7%
Robert 8/10 6294 days 8%
Stefau 7/10 6300 days 8%
EmmaL 4/10 6303 days 5%
ChristopherD 8/10 6304 days 8%
BerndK 2/10 6304 days 3%
LorraineB 7/10 6305 days 8%
Paul 5/10 6306 days 6%
S 5/10 6306 days 6%
Frances 4/10 6306 days 5%
Manfred 9/10 6306 days 8%
Tony 8/10 6318 days 8%
Christina 8/10 6318 days 8%
Nanno 9/10 6320 days 8%
KuntzGermany 5/10 6325 days 6%
ArnarF 8/10 6329 days 8%
Corien 7/10 6334 days 8%
Stijn 9/10 6337 days 8%
Rene 8/10 6342 days 8%
Joachim 8/10 6342 days 8%
Debbie Mossman 5/10 6344 days 6%
Zylstra 8/10 6350 days 8%
Kern 8/10 6354 days 8%
kramer 6/10 6374 days 7%
Groen 7/10 6382 days 8%
Cindy 6/10 6383 days 7%
Anette 1/10 6389 days 3%
Pieter 9/10 6391 days 8%
Peter_C 3/10 6407 days 4%
Clare 7/10 6436 days 8%
KiwiBoy 3/10 6452 days 4%
Donna 10/10 6459 days 8%
Christine 3/10 6522 days 4%
Tim 6/10 6641 days 7%
Linn 5/10 6649 days 6%
Daniel 6/10 6650 days 7%
Sandra Verbaarschot 9/10 6650 days 8%
Denise 6/10 6653 days 7%
Wulms 5/10 6654 days 6%
Kathrin 4/10 6661 days 5%
Klaus 8/10 6661 days 8%
Anja 6/10 6663 days 7%
Susanne Dittrich 9/10 6668 days 8%
D.A. Mulder 8/10 6669 days 8%
Christel Hopp 7/10 6669 days 8%
Marco 6/10 6670 days 7%
Sally and David Wallis 5/10 6670 days 6%
Knol 8/10 6671 days 8%
Cole Penelope 8/10 6674 days 8%
Buys 8/10 6675 days 8%
Claas 2/10 6683 days 3%
Jennifer 6/10 6712 days 7%
Mum! 6/10 6712 days 7%
Hans Olthof 8/10 6713 days 8%
Ad 9/10 6739 days 8%
Hans 5/10 6741 days 6%
Gerber Liselotte 9/10 6744 days 8%
Ed van Dael 4/10 6762 days 5%
Denise Nick 4/10 7009 days 5%
Hanneke 4/10 7014 days 5%
Frederik 7/10 7024 days 8%
Ulla 4/10 7024 days 5%
Jess 7/10 7024 days 8%
Rietveld 1/10 7028 days 3%
Sharon 10/10 7029 days 8%
Sarah 3/10 7035 days 4%
Loic 6/10 7035 days 7%
Caroline 7/10 7046 days 8%
Weselmann 8/10 7047 days 8%
Hennielene 8/10 7048 days 8%
GermanTourGroup 9/10 7048 days 8%
Klaus 7/10 7048 days 8%
Helga 4/10 7048 days 5%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Apollo Motorhome Holidays experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.45% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 106 days. The Apollo Motorhome Holidays experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Apollo Motorhome Holidays experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.42%
198 -2.43%
199 -2.44%
200 -2.45%
201 -2.46%
202 -2.48%
203 -2.49%

Balancing Adjustment

16.26% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

72%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.