G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Apollo Motorhome Holidays.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Apollo Motorhome Holidays

Valid Reviews

450 Valid Reviews

The Apollo Motorhome Holidays experience has a total of 473 reviews. There are 450 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 450 valid reviews:

Rating Count Percentage
10/10 22
5%
9/10 51
11%
8/10 96
21%
7/10 79
18%
6/10 47
10%
5/10 38
8%
4/10 25
6%
3/10 27
6%
2/10 16
4%
1/10 49
11%

60.76% Average

The raw data average (mean) for all the Apollo Motorhome Holidays valid reviews is 60.76% and is based on 450 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

305 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 450 valid reviews, the experience has 305 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 305 face-to-face reviews:

Rating Count Percentage
10/10 10
3%
9/10 33
11%
8/10 85
28%
7/10 71
23%
6/10 42
14%
5/10 30
10%
4/10 20
7%
3/10 7
2%
2/10 3
1%
1/10 4
1%

68.43% Average

The raw data average (mean) for all the Apollo Motorhome Holidays face-to-face reviews is 68.43% and is based on 305 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

62.93%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Harriet 1/10 1276 days 100%
Caleb 1/10 2037 days 20%
Jillian Sheldrake 2/10 2221 days 21%
Craig 1/10 2282 days 18%
Joshua Miller 5/10 2342 days 33%
Angela Smith 8/10 2402 days 42%
Sma 4/10 2434 days 27%
Phillip Mastores 1/10 2463 days 16%
uwe stumpf 5/10 2494 days 31%
John Olsen 2/10 2495 days 18%
Disappointed 1/10 2495 days 16%
Morag 1/10 2495 days 16%
Nikolai Sander 1/10 2678 days 14%
Rebecca Kelley 1/10 2678 days 14%
Sofia Robin 3/10 2709 days 19%
Martin Rogers 3/10 2768 days 18%
Simone 1/10 2799 days 13%
Marloes 4/10 2799 days 22%
Chagrijnige vakantieganger 1/10 2799 days 13%
Mahendar Selvakumar 5/10 2799 days 26%
Tina Hain 1/10 2829 days 13%
Sofie Madsen 2/10 2829 days 15%
Joanne 3/10 2829 days 18%
TWhite 1/10 2860 days 13%
Shenayd Pate 3/10 2860 days 17%
Splitpin 1/10 2860 days 13%
David Bladier 10/10 2889 days 32%
Ken 7/10 2889 days 30%
Darren 1/10 2952 days 12%
Michal 2/10 2982 days 13%
Sue 3/10 2982 days 16%
Brian and Kate 3/10 2982 days 16%
David S 1/10 3013 days 11%
Rowena McMullan 1/10 3043 days 11%
Helen Bond 1/10 3133 days 10%
Frank Meershoek 1/10 3163 days 10%
Vanessa Stubbs 1/10 3164 days 10%
Tony Wilcomes 5/10 3193 days 19%
Andy Nicholson 9/10 3204 days 25%
English Speaker 1/10 3224 days 9%
Corinna Venker 10/10 3224 days 25%
Sarah Sarah 1/10 3224 days 9%
Tarryn O'Dea 9/10 3254 days 24%
Steve Warren 1/10 3254 days 9%
Kath2000 2/10 3285 days 10%
MP 1/10 3285 days 9%
Neil Chambers 5/10 3316 days 17%
Alan Evans 6/10 3316 days 19%
Suzanne Kidd 9/10 3346 days 22%
Robert Cogan 9/10 3377 days 21%
THIAGO MARIN 9/10 3377 days 21%
aini abd rahman 9/10 3377 days 21%
Ken 9/10 3377 days 21%
Adam Yates 4/10 3407 days 13%
Ian Tonks 10/10 3407 days 21%
Kathy Howe 2/10 3407 days 9%
Heather Flanders 5/10 3415 days 15%
Alexander Scheibl 5/10 3431 days 15%
Nickymelb 8/10 3438 days 19%
Celia Rodriguez Dominguez 9/10 3438 days 20%
Dr G 6/10 3438 days 17%
Eng Kean Lim 7/10 3497 days 17%
Not Happy 1/10 3497 days 7%
Judith Mirams 7/10 3497 days 17%
Gracius Wenas 8/10 3497 days 18%
Antoine 5/10 3511 days 14%
Gretha 8/10 3518 days 18%
Thomas Simeon 7/10 3523 days 17%
Lieke vol Velde 5/10 3531 days 13%
Bob 9/10 3533 days 18%
Richard Fox 6/10 3543 days 15%
Jill Grange 6/10 3552 days 15%
Marc 8/10 3555 days 17%
Pedro Cordeiru 7/10 3556 days 16%
Sharon Ayris 8/10 3558 days 17%
Dylan Smyth 8/10 3566 days 17%
Don Christiansen 5/10 3589 days 12%
Christine Siemon 8/10 3589 days 16%
jirge core 8/10 3619 days 16%
R. Damen 5/10 3619 days 12%
Augusta A 1/10 3681 days 5%
Sachiko 6/10 3681 days 12%
Nicki Holt-Manandhar 8/10 3711 days 14%
gavin brady 1/10 3711 days 5%
Jane Simmons 9/10 3742 days 13%
Alexes D 6/10 3784 days 10%
Anouk Jongsma 7/10 3802 days 11%
Barry Hoag 7/10 3803 days 11%
emelia sferrazza 1/10 3804 days 4%
Yvonne El-Amine 7/10 3806 days 11%
Corrine Kaiser 9/10 3863 days 10%
Glen Mitchell 1/10 3863 days 4%
Anna and Isabelle 7/10 3892 days 9%
MIndy Green 7/10 3894 days 9%
Roy Brondgeest 9/10 3924 days 9%
Kim S 10/10 4047 days 6%
Markus Buehrer 8/10 4185 days 3%
Ives van der Sluijs 5/10 4217 days 2%
Peter Jolliffe 10/10 4228 days 3%
Nils Demattio 8/10 4256 days 2%
Simon Wild 3/10 4259 days 1%
Rob Miller 9/10 4289 days 1%
Thian Honsch 1/10 4290 days 0%
Pat Maguire 10/10 4382 days 10%
Ara Moore-Tuwhangai 10/10 4443 days 10%
D F 1/10 4443 days 4%
michael madey 2/10 4504 days 4%
Robert Erni 9/10 4513 days 10%
Derek Hosking 3/10 4535 days 5%
Mirjam Betschart 8/10 4549 days 10%
Glyn and Karen Farlow 8/10 4551 days 10%
Janet Evins 7/10 4553 days 10%
Rikke Petersen 8/10 4553 days 10%
Ene Pold 9/10 4557 days 10%
Henrik Suefke 5/10 4557 days 8%
Bella Danaher 8/10 4572 days 10%
Daniel Danamer 9/10 4572 days 10%
Alacchi Moustier 1/10 4576 days 4%
Maya Bakker-deDreu 8/10 4584 days 10%
Anne and Steve Bartlett 7/10 4586 days 10%
Rupert 8/10 4589 days 10%
Reiner Botsch 5/10 4592 days 8%
Greg Fischer 5/10 4592 days 8%
Lior Bakski 8/10 4592 days 10%
Gordon 9/10 4594 days 10%
Mark 1/10 4594 days 4%
dissapointed 1/10 4594 days 4%
Chris W. 3/10 4594 days 5%
Elizabeth 5/10 4596 days 8%
Claudia 6/10 4597 days 9%
Thi Baut 6/10 4599 days 9%
Philipp Haass 7/10 4603 days 10%
Peter 1/10 4625 days 4%
Tony Cooper 1/10 4655 days 4%
Henry Black 9/10 4686 days 10%
John Morel 9/10 4747 days 10%
Ari Fester 3/10 4778 days 5%
Kezza Couchman 3/10 4808 days 5%
kmackay 1/10 4808 days 4%
Sarah Rhodes 1/10 4808 days 4%
publizischt 1/10 4839 days 4%
david cook 8/10 4839 days 10%
B James 3/10 4869 days 5%
Neil Beckett 6/10 4869 days 9%
K B 5/10 4869 days 8%
hofoa 3/10 4869 days 5%
Christofer Tonn 7/10 4886 days 10%
Kathryn Pisco 8/10 4906 days 10%
Mike Pisco 8/10 4906 days 10%
Heinie Pieterse 4/10 4912 days 7%
Willem de Jong 8/10 4921 days 10%
Jeanne Moustier 4/10 4941 days 7%
Karen Mercer 3/10 4959 days 5%
Doug Digstravel 10/10 4959 days 10%
Ellie Braddock 10/10 4959 days 10%
Dick Kooij 9/10 4972 days 10%
Robert Staeller 6/10 4975 days 9%
Jurgen 7/10 4976 days 10%
Joroen Borkert 7/10 4977 days 10%
Lauret Stulemeyer 8/10 4978 days 10%
Jan 8/10 4978 days 10%
Ammon Yannick 7/10 4979 days 10%
Steven Switsers 8/10 4980 days 10%
Urs Kloter 7/10 4981 days 10%
Brian Howe 10/10 4983 days 10%
F Soppelsa 8/10 4983 days 10%
Fred and Carin 4/10 4990 days 7%
Denise Albrecht 10/10 4994 days 10%
Lutz Huuemorder 8/10 4996 days 10%
Manuela and Thomas 8/10 4996 days 10%
Milena Heinrich 10/10 4996 days 10%
Alex Laidlaw 4/10 4997 days 7%
Martina Posch 6/10 5004 days 9%
roos wubben 8/10 5006 days 10%
Marjo Cousijn 6/10 5007 days 9%
Hillman53 3/10 5051 days 5%
nomad 9/10 5051 days 10%
pandtfenton 10/10 5081 days 10%
Golliwog 1/10 5081 days 4%
PT117 6/10 5112 days 9%
Heidi4ever 7/10 5112 days 10%
Tjw 8/10 5143 days 10%
spiderman 2/10 5173 days 4%
landaima 1/10 5234 days 4%
GaryM 3/10 5234 days 5%
Jos Schieveen 8/10 5244 days 10%
Mr and Mrs White 6/10 5247 days 9%
Laura vanGool 7/10 5250 days 10%
E Wolfger 9/10 5257 days 10%
D Esson 6/10 5259 days 9%
Robert Steendijk 7/10 5260 days 10%
Ben Simons 6/10 5261 days 9%
Hilbert vanEssen 5/10 5262 days 8%
afisher 9/10 5265 days 10%
Michael Jefferies 6/10 5268 days 9%
Daniel Patricia 5/10 5268 days 8%
Michael Stoll 8/10 5275 days 10%
Frans Roebroek 7/10 5276 days 10%
Rob Gill 10/10 5278 days 10%
Randewyk 4/10 5278 days 7%
Russell 7/10 5279 days 10%
Stefan 7/10 5279 days 10%
Hardy 4/10 5280 days 7%
Roland Hofmann 7/10 5280 days 10%
Beyeler 9/10 5282 days 10%
R Seiferling 8/10 5286 days 10%
Paul & Michelle Harmer 7/10 5287 days 10%
Suzanne van Kol 8/10 5287 days 10%
Horst Langstein 5/10 5287 days 8%
Frank Krivauek 8/10 5288 days 10%
John Reynolds 7/10 5289 days 10%
Nicole van Bergen 8/10 5293 days 10%
Anika 8/10 5293 days 10%
mcnabit 1/10 5294 days 4%
Lutenk 2/10 5325 days 4%
Corinne_Grosvenor 10/10 5356 days 10%
Stefan Nitsch 7/10 5360 days 10%
Nina Bille-Knudsen 7/10 5365 days 10%
Remco te Lintum 5/10 5372 days 8%
Matthys van den Heuuel 7/10 5376 days 10%
Eveline Mestrom 7/10 5376 days 10%
Elke & Charlotte 2/10 5386 days 4%
Calvin 3/10 5570 days 5%
Schury 7/10 5602 days 10%
Jill 7/10 5606 days 10%
Ken Jones 7/10 5606 days 10%
Hanggi 8/10 5611 days 10%
Chantal Wendel 8/10 5611 days 10%
Leon van Hengel 6/10 5614 days 9%
Julia 8/10 5614 days 10%
Marianne Swauger 6/10 5614 days 9%
Boehmer 8/10 5615 days 10%
Hadas and Amichay Guter 8/10 5616 days 10%
Bob & Yvonne Myles 7/10 5617 days 10%
Judith 8/10 5617 days 10%
Koen Vanlede 10/10 5617 days 10%
Nicola Thackray 7/10 5618 days 10%
Julia 9/10 5621 days 10%
Shane Curline 8/10 5621 days 10%
Peter & Angela Brown 8/10 5621 days 10%
Tim 7/10 5621 days 10%
Mulder & vanNistelrooij 7/10 5622 days 10%
Siggi Wick 6/10 5622 days 9%
Armin Holle 9/10 5623 days 10%
Chris & Anne Pearson 7/10 5625 days 10%
Patrick Schaad 7/10 5625 days 10%
Jacob Nube 7/10 5627 days 10%
Katie Mitchell 4/10 5631 days 7%
Till 2/10 5631 days 4%
Tyson Burnett 5/10 5632 days 8%
Heini Sutter 6/10 5633 days 9%
Peter Blaney 7/10 5635 days 10%
Callum Sibbald 8/10 5635 days 10%
Henk Roeper 7/10 5639 days 10%
Manfred & Gabi 6/10 5642 days 9%
Haan Begerian 8/10 5645 days 10%
Phillips 6/10 5646 days 9%
Irene and Thib Schneider 8/10 5647 days 10%
Doris Schollenberger 7/10 5649 days 10%
Bettina Mikschi 8/10 5650 days 10%
Roy Seymour 7/10 5650 days 10%
Mark Aarts 6/10 5650 days 9%
Sarraute 4/10 5651 days 7%
Luc Marchand 4/10 5651 days 7%
Samuel Prechel 6/10 5651 days 9%
Barbara 3/10 5652 days 5%
Markus Richert 5/10 5653 days 8%
Theo Dykhuizen 6/10 5654 days 9%
Annette Mogg 9/10 5655 days 10%
Dr Dorthe Bossow 5/10 5655 days 8%
H Schepers 6/10 5655 days 9%
Kay and Colin Yendole 5/10 5655 days 8%
Jurgen Muller 6/10 5656 days 9%
Liebl 9/10 5656 days 10%
Karen Phillips 9/10 5656 days 10%
Bekema 8/10 5657 days 10%
dollimyxture 8/10 5690 days 10%
cfc 1/10 5690 days 4%
houch 1/10 5690 days 4%
Jim 3/10 5721 days 5%
Andrea Hasenoehrl 7/10 5751 days 10%
jaycaekat 10/10 5812 days 10%
Andrew Roberts 2/10 5812 days 4%
Gordo 9/10 5843 days 10%
penz 7/10 5874 days 10%
Dud Grossmann 7/10 5913 days 10%
M Schram 7/10 5914 days 10%
Lomas 5/10 5926 days 8%
Mikelj 2/10 5935 days 4%
travelerwh 1/10 5935 days 4%
AusieInNZ 1/10 5965 days 4%
Don & Geraldine 8/10 5971 days 10%
Fabrice Modin 6/10 5974 days 9%
Wyss A 8/10 5977 days 10%
Lukas Blaauw 8/10 5983 days 10%
Ina 8/10 5983 days 10%
Lloyd Shephard 3/10 5986 days 5%
Silke Seemann 4/10 5987 days 7%
Ingrid Zell 8/10 5987 days 10%
Tim Smith 9/10 5987 days 10%
George Lepple 8/10 5989 days 10%
Peter G 8/10 5990 days 10%
Chris Helms 8/10 5990 days 10%
P.C Kool 4/10 5991 days 7%
Michele Prevost 9/10 5991 days 10%
Gerhard Kronen 7/10 5993 days 10%
Rod C 9/10 5994 days 10%
GerryD 1/10 5996 days 4%
Rik 6/10 5997 days 9%
B Willmore 2/10 5998 days 4%
Arie Ascher 8/10 6003 days 10%
John Harrison 7/10 6003 days 10%
Jenny 7/10 6004 days 10%
Marsden 10/10 6005 days 10%
Vandeput 8/10 6010 days 10%
Lewis 9/10 6017 days 10%
JeanOddy 7/10 6018 days 10%
Michael McGuinness 6/10 6018 days 9%
van der Wakker 7/10 6019 days 10%
Terry Phillips 9/10 6021 days 10%
Hoogh 7/10 6021 days 10%
Nicole 3/10 6021 days 5%
Petra Berrens 7/10 6022 days 10%
Sandra B 7/10 6023 days 10%
nga 4/10 6024 days 7%
Hugli 7/10 6029 days 10%
Schubert, Wolfgang & Claudia 6/10 6029 days 9%
Peter Ortner 4/10 6033 days 7%
S.B Lawrence 9/10 6033 days 10%
Douglas Kirby 7/10 6037 days 10%
John J 5/10 6038 days 8%
Elizabeth E 7/10 6040 days 10%
Stevens Frans 7/10 6041 days 10%
Torsten Gehrke 8/10 6041 days 10%
Bartlett nz 7/10 6041 days 10%
Helen and Hans Walser 8/10 6044 days 10%
simonbo 9/10 6070 days 10%
stevnba 8/10 6071 days 10%
wenerz 4/10 6071 days 7%
Marons 6/10 6075 days 9%
nadinef 9/10 6078 days 10%
thomash 8/10 6080 days 10%
trucker 8/10 6086 days 10%
Lothar Riedmann 10/10 6088 days 10%
Bill Nash 8/10 6090 days 10%
anniest 7/10 6090 days 10%
H Simpson 8/10 6090 days 10%
Frank de Voogd 7/10 6090 days 10%
vernenal 7/10 6090 days 10%
Kirsty McGrath 7/10 6090 days 10%
Wolfgang Mages 9/10 6090 days 10%
Wolfgang Dittrich 8/10 6096 days 10%
Alexis De Wilde 9/10 6096 days 10%
Stefanie Micheler 10/10 6097 days 10%
Hennie Neeleman 5/10 6098 days 8%
Pieter Neeleman 6/10 6098 days 9%
MV Vroenhoven 6/10 6101 days 9%
Fer Bonsel 8/10 6109 days 10%
Serge Yken 7/10 6112 days 10%
Gensen 8/10 6112 days 10%
harryb 8/10 6195 days 10%
TillE412 8/10 6315 days 10%
ElleGermany 8/10 6318 days 10%
OliverG1 8/10 6318 days 10%
GemmaC 1/10 6319 days 4%
AndrewL1 3/10 6322 days 5%
SophieC 5/10 6328 days 8%
marianneb 9/10 6330 days 10%
neeltjec 8/10 6330 days 10%
Martien van Brakel 8/10 6330 days 10%
EstherW 5/10 6339 days 8%
Lucas 6/10 6346 days 9%
KathM 8/10 6347 days 10%
Frank 9/10 6348 days 10%
SHVellinga 7/10 6349 days 10%
Barry Smith 3/10 6350 days 5%
Brigette Guikens 7/10 6351 days 10%
Grimm 6/10 6353 days 9%
Robert 8/10 6354 days 10%
Stefau 7/10 6360 days 10%
EmmaL 4/10 6363 days 7%
ChristopherD 8/10 6364 days 10%
BerndK 2/10 6364 days 4%
LorraineB 7/10 6365 days 10%
Paul 5/10 6366 days 8%
S 5/10 6366 days 8%
Frances 4/10 6366 days 7%
Manfred 9/10 6366 days 10%
Tony 8/10 6378 days 10%
Christina 8/10 6378 days 10%
Nanno 9/10 6380 days 10%
KuntzGermany 5/10 6385 days 8%
ArnarF 8/10 6389 days 10%
Corien 7/10 6394 days 10%
Stijn 9/10 6397 days 10%
Rene 8/10 6402 days 10%
Joachim 8/10 6402 days 10%
Debbie Mossman 5/10 6405 days 8%
Zylstra 8/10 6410 days 10%
Kern 8/10 6414 days 10%
kramer 6/10 6434 days 9%
Groen 7/10 6442 days 10%
Cindy 6/10 6443 days 9%
Anette 1/10 6449 days 4%
Pieter 9/10 6451 days 10%
Peter_C 3/10 6468 days 5%
Clare 7/10 6497 days 10%
KiwiBoy 3/10 6512 days 5%
Donna 10/10 6519 days 10%
Christine 3/10 6582 days 5%
Tim 6/10 6701 days 9%
Linn 5/10 6709 days 8%
Daniel 6/10 6710 days 9%
Sandra Verbaarschot 9/10 6710 days 10%
Denise 6/10 6713 days 9%
Wulms 5/10 6714 days 8%
Kathrin 4/10 6721 days 7%
Klaus 8/10 6721 days 10%
Anja 6/10 6723 days 9%
Susanne Dittrich 9/10 6728 days 10%
D.A. Mulder 8/10 6729 days 10%
Christel Hopp 7/10 6729 days 10%
Marco 6/10 6730 days 9%
Sally and David Wallis 5/10 6730 days 8%
Knol 8/10 6731 days 10%
Cole Penelope 8/10 6734 days 10%
Buys 8/10 6735 days 10%
Claas 2/10 6743 days 4%
Jennifer 6/10 6772 days 9%
Mum! 6/10 6772 days 9%
Hans Olthof 8/10 6773 days 10%
Ad 9/10 6799 days 10%
Hans 5/10 6801 days 8%
Gerber Liselotte 9/10 6804 days 10%
Ed van Dael 4/10 6822 days 7%
Denise Nick 4/10 7069 days 7%
Hanneke 4/10 7074 days 7%
Frederik 7/10 7084 days 10%
Ulla 4/10 7084 days 7%
Jess 7/10 7084 days 10%
Rietveld 1/10 7088 days 4%
Sharon 10/10 7089 days 10%
Sarah 3/10 7095 days 5%
Loic 6/10 7095 days 9%
Caroline 7/10 7106 days 10%
Weselmann 8/10 7107 days 10%
Hennielene 8/10 7108 days 10%
GermanTourGroup 9/10 7108 days 10%
Klaus 7/10 7108 days 10%
Helga 4/10 7108 days 7%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Apollo Motorhome Holidays experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.09% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 123 days. The Apollo Motorhome Holidays experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Apollo Motorhome Holidays experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.06%
198 -2.07%
199 -2.08%
200 -2.09%
201 -2.10%
202 -2.12%
203 -2.13%

Balancing Adjustment

15.72% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

72%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.