Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Apex Rental Cars.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
181 Valid Reviews
The Apex Rental Cars experience has a total of 201 reviews. There are 181 valid reviews that are included when calculating the ranking score and 20 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 181 valid reviews:
The raw data average (mean) for all the Apex Rental Cars valid reviews is 68.51% and is based on 181 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
94 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 181 valid reviews, the experience has 94 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 94 face-to-face reviews:
The raw data average (mean) for all the Apex Rental Cars face-to-face reviews is 82.45% and is based on 94 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|ALEKSANDROV Igor Avramovski||1/10||49 days||72.72||74%|
|Adam Beevers||3/10||80 days||76.22||78%|
|Shelby and Matt||10/10||141 days||96.85||99%|
|Taki Green||1/10||170 days||69.66||71%|
|Kirstie Gallant||7/10||324 days||75.86||77%|
|Yvonne M Hackenberg||10/10||324 days||83.37||85%|
|Miss T||1/10||324 days||60.86||62%|
|Mike Purchas||2/10||355 days||60.02||61%|
|M Reeder||2/10||383 days||57.57||59%|
|Reena Scobie||1/10||414 days||53.17||54%|
|Bill Brennan||9/10||414 days||72.84||74%|
|Jeff & Sharon||2/10||414 days||54.63||56%|
|Mel B||1/10||414 days||53.17||54%|
|JR WU||2/10||445 days||51.47||52%|
|Kirstie Lilly||10/10||475 days||64.25||66%|
|Penny Mackay||10/10||535 days||54.64||56%|
|siti fatimah adnan||10/10||719 days||27.4||28%|
|Aileen Davies||2/10||720 days||20.46||21%|
|David williams||3/10||720 days||21.01||21%|
|Yan Xiao||3/10||720 days||21.01||21%|
|Peter Dawkins||10/10||747 days||24.19||25%|
|David Elliott||10/10||778 days||20.92||21%|
|Chris Monk||8/10||809 days||17.06||17%|
|Helen Burgess||2/10||839 days||11.54||12%|
|Carol Smith||1/10||839 days||11.23||11%|
|Richard Hunter||1/10||839 days||11.23||11%|
|peter hendry||1/10||870 days||9.51||10%|
|Katharina Koch||8/10||1097 days||4.75||5%|
|Luna Tarius||1/10||1113 days||3.62||4%|
|Carly Biedul||10/10||1122 days||4.95||5%|
|Guillaume Deleuze||6/10||1138 days||4.08||4%|
|Brad Dean||2/10||1143 days||3.68||4%|
|dave car||1/10||1143 days||3.58||4%|
|Rhydian Templer||8/10||1154 days||4.64||5%|
|Nina Kaspar||6/10||1174 days||4.02||4%|
|Silvia Hermosillo||1/10||1174 days||3.54||4%|
|Tony Algie||8/10||1174 days||4.6||5%|
|diane wong||8/10||1204 days||4.55||5%|
|Maryanne Wardlaw||2/10||1265 days||3.5||4%|
|Hans Dersch||1/10||1327 days||3.32||3%|
|Kuldeep Nandurkar||9/10||1388 days||4.43||5%|
|Emily Noyd||10/10||1438 days||4.33||4%|
|Christofer Cronholm||6/10||1478 days||3.53||4%|
|Taylor Fabricius||9/10||1482 days||4.24||4%|
|Geoff Plunkett||10/10||1509 days||4.19||4%|
|James Norcliffe||10/10||1601 days||4.01||4%|
|Andrew Barnden||10/10||1631 days||3.95||4%|
|Sheila Wee||10/10||1784 days||3.65||4%|
|Lea Karl||8/10||1893 days||3.27||3%|
|Natalie Boehm||8/10||2197 days||2.7||3%|
|Bradford Young||1/10||2271 days||1.97||2%|
|regi kiwi||10/10||2271 days||2.7||3%|
|Jeremy Eng||9/10||2546 days||2.16||2%|
|Justin Leest||10/10||2550 days||2.15||2%|
|Anna Neuenfeldt||10/10||2552 days||2.15||2%|
|Maja Bogdanowicz||10/10||2553 days||2.15||2%|
|Alex Ross||10/10||2907 days||1.45||1%|
|Denise & Maciej Holzer||8/10||2915 days||1.37||1%|
|Deana Peters||9/10||2923 days||1.42||1%|
|Jeroen Bartos||8/10||2924 days||1.35||1%|
|Gabriele Wendt||8/10||2925 days||1.35||1%|
|Ute Rogawski||6/10||2932 days||1.17||1%|
|Rene Rypkema||8/10||2985 days||1.24||1%|
|Nicky Bell||9/10||3221 days||0.84||1%|
|Gerryq Winters||9/10||3248 days||0.79||1%|
|A Jones||6/10||3249 days||0.65||1%|
|Katarina Bokor||8/10||3254 days||0.74||1%|
|Sue Carren||8/10||3254 days||0.74||1%|
|Karen Stephens||7/10||3254 days||0.71||1%|
|M Bigras||8/10||3259 days||0.73||1%|
|Jo Meekley||8/10||3261 days||0.72||1%|
|Guy Cohen||8/10||3263 days||0.72||1%|
|Wouter Moui||7/10||3269 days||0.68||1%|
|Jerven and Kim||7/10||3270 days||0.68||1%|
|Tanya & Florian||9/10||3271 days||0.74||1%|
|Niklas Ronnino||8/10||3275 days||0.7||1%|
|Gael Romain||8/10||3277 days||0.69||1%|
|Diana Clipsham||6/10||3296 days||0.57||1%|
|Roger Lows||9/10||3296 days||0.69||1%|
|Lynn Leitch||9/10||3298 days||0.69||1%|
|Stephen Leitch||9/10||3298 days||0.69||1%|
|Claus Olsen||10/10||3300 days||0.68||1%|
|Hana Vokata||8/10||3616 days||0.06||0%|
|Cheryl Gorman||10/10||3655 days||0.0||0%|
|Alain Deslandres||7/10||3683 days||0.0||0%|
|Ross & Catherine Litherland||8/10||3683 days||0.0||0%|
|Robert Hausser||9/10||3736 days||0.0||0%|
|Thomas Rust||9/10||3736 days||0.0||0%|
|X Otte||8/10||3740 days||0.0||0%|
|David Fowler||7/10||4243 days||0.0||0%|
|Karen C||6/10||4307 days||0.0||0%|
|Bryony Wilson||8/10||4356 days||0.0||0%|
|Beate Sinn||9/10||4360 days||0.0||0%|
|Carmen Dolny||8/10||4377 days||0.0||0%|
|Lisa Tame||8/10||4377 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Apex Rental Cars experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.
The Apex Rental Cars experience has 1 recent ranking. Adjustments are according to the following table:
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Apex Rental Cars experience has been adjusted for 33 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.