Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Apex Rental Cars.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Apex Rental Cars

Valid Reviews

181 Valid Reviews

The Apex Rental Cars experience has a total of 201 reviews. There are 181 valid reviews that are included when calculating the ranking score and 20 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 181 valid reviews:

Rating Count Percentage
10/10 37
20%
9/10 33
18%
8/10 39
22%
7/10 17
9%
6/10 9
5%
5/10 5
3%
4/10 1
1%
3/10 5
3%
2/10 9
5%
1/10 26
14%

68.51% Average

The raw data average (mean) for all the Apex Rental Cars valid reviews is 68.51% and is based on 181 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

94 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 181 valid reviews, the experience has 94 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 94 face-to-face reviews:

Rating Count Percentage
10/10 14
15%
9/10 25
27%
8/10 34
36%
7/10 14
15%
6/10 5
5%
5/10 2
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

82.45% Average

The raw data average (mean) for all the Apex Rental Cars face-to-face reviews is 82.45% and is based on 94 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

47.70%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
ALEKSANDROV Igor Avramovski 1/10 49 days 72.72 74%
Jorge 1/10 80 days 72.26 74%
Adam Beevers 3/10 80 days 76.22 78%
Megan 1/10 80 days 72.26 74%
Marc 3/10 110 days 75.52 77%
Howie 9/10 110 days 98.08 100%
Jacques 1/10 110 days 71.6 73%
Janet 10/10 141 days 96.85 99%
Shelby and Matt 10/10 141 days 96.85 99%
Taki Green 1/10 170 days 69.66 71%
Mel 1/10 170 days 69.66 71%
David 5/10 170 days 77.29 79%
JS 1/10 293 days 63.07 64%
Yoke 1/10 324 days 60.86 62%
Kirstie Gallant 7/10 324 days 75.86 77%
Yvonne M Hackenberg 10/10 324 days 83.37 85%
Miss T 1/10 324 days 60.86 62%
Me 1/10 324 days 60.86 62%
Mike Purchas 2/10 355 days 60.02 61%
Gal 1/10 355 days 58.42 60%
M Reeder 2/10 383 days 57.57 59%
Nikki 10/10 414 days 72.84 74%
Anna 9/10 414 days 72.84 74%
Reena Scobie 1/10 414 days 53.17 54%
Bill Brennan 9/10 414 days 72.84 74%
Jeff & Sharon 2/10 414 days 54.63 56%
Craig 5/10 414 days 59.0 60%
Mel B 1/10 414 days 53.17 54%
David 1/10 414 days 53.17 54%
JR WU 2/10 445 days 51.47 52%
Kirstie Lilly 10/10 475 days 64.25 66%
Arlene 8/10 535 days 51.91 53%
Penny Mackay 10/10 535 days 54.64 56%
Laura 3/10 597 days 34.11 35%
Bharat 10/10 658 days 35.26 36%
Gandalf 4/10 689 days 24.59 25%
siti fatimah adnan 10/10 719 days 27.4 28%
Katie 1/10 720 days 19.92 20%
Giovanni 5/10 720 days 22.1 23%
Aileen Davies 2/10 720 days 20.46 21%
Nicola 1/10 720 days 19.92 20%
Dane 1/10 720 days 19.92 20%
David williams 3/10 720 days 21.01 21%
Yan Xiao 3/10 720 days 21.01 21%
Peter Dawkins 10/10 747 days 24.19 25%
David 2/10 748 days 18.06 18%
David Elliott 10/10 778 days 20.92 21%
Chris Monk 8/10 809 days 17.06 17%
Helen Burgess 2/10 839 days 11.54 12%
Carol Smith 1/10 839 days 11.23 11%
Richard Hunter 1/10 839 days 11.23 11%
peter hendry 1/10 870 days 9.51 10%
Katharina Koch 8/10 1097 days true 4.75 5%
Luna Tarius 1/10 1113 days 3.62 4%
Carly Biedul 10/10 1122 days true 4.95 5%
Guillaume Deleuze 6/10 1138 days 4.08 4%
Brad Dean 2/10 1143 days 3.68 4%
dave car 1/10 1143 days 3.58 4%
Rhydian Templer 8/10 1154 days true 4.64 5%
Amy 9/10 1157 days true 4.88 5%
Nina Kaspar 6/10 1174 days 4.02 4%
Silvia Hermosillo 1/10 1174 days 3.54 4%
Tony Algie 8/10 1174 days 4.6 5%
diane wong 8/10 1204 days 4.55 5%
Maryanne Wardlaw 2/10 1265 days 3.5 4%
Hans Dersch 1/10 1327 days 3.32 3%
Kuldeep Nandurkar 9/10 1388 days 4.43 5%
Emily Noyd 10/10 1438 days true 4.33 4%
Christofer Cronholm 6/10 1478 days 3.53 4%
Taylor Fabricius 9/10 1482 days true 4.24 4%
Cecile 7/10 1506 days true 3.82 4%
Geoff Plunkett 10/10 1509 days 4.19 4%
Pawa 7/10 1540 days 3.76 4%
James Norcliffe 10/10 1601 days 4.01 4%
Andrew Barnden 10/10 1631 days 3.95 4%
Sheila Wee 10/10 1784 days 3.65 4%
Joana 8/10 1832 days true 3.38 3%
Lea Karl 8/10 1893 days true 3.27 3%
Travelgirl 1/10 1905 days 2.49 3%
Vanessa 8/10 2178 days true 2.74 3%
Natalie Boehm 8/10 2197 days true 2.7 3%
Bradford Young 1/10 2271 days 1.97 2%
regi kiwi 10/10 2271 days 2.7 3%
Jeremy Eng 9/10 2546 days 2.16 2%
Justin Leest 10/10 2550 days true 2.15 2%
Anna Neuenfeldt 10/10 2552 days true 2.15 2%
Maja Bogdanowicz 10/10 2553 days true 2.15 2%
Alex Ross 10/10 2907 days true 1.45 1%
Wright 7/10 2915 days true 1.31 1%
Denise & Maciej Holzer 8/10 2915 days true 1.37 1%
Deana Peters 9/10 2923 days true 1.42 1%
Jeroen Bartos 8/10 2924 days true 1.35 1%
Gabriele Wendt 8/10 2925 days true 1.35 1%
Aled 9/10 2929 days true 1.41 1%
Ute Rogawski 6/10 2932 days true 1.17 1%
Asha 7/10 2971 days 1.21 1%
Rene Rypkema 8/10 2985 days true 1.24 1%
Judith 8/10 2991 days true 1.23 1%
ZubZubZub 10/10 3092 days 1.09 1%
Mascot 9/10 3092 days 1.09 1%
joE 10/10 3092 days 1.09 1%
Sherbertdip 8/10 3092 days 1.04 1%
tj10128 10/10 3123 days 1.03 1%
Nicky Bell 9/10 3221 days true 0.84 1%
Gerryq Winters 9/10 3248 days true 0.79 1%
A Jones 6/10 3249 days true 0.65 1%
Katarina Bokor 8/10 3254 days true 0.74 1%
Sue Carren 8/10 3254 days true 0.74 1%
Karen Stephens 7/10 3254 days true 0.71 1%
M Bigras 8/10 3259 days true 0.73 1%
Binder 7/10 3261 days true 0.69 1%
Jo Meekley 8/10 3261 days true 0.72 1%
Guy Cohen 8/10 3263 days true 0.72 1%
Ven 8/10 3263 days true 0.72 1%
Wouter Moui 7/10 3269 days true 0.68 1%
Jerven and Kim 7/10 3270 days true 0.68 1%
Tanya & Florian 9/10 3271 days true 0.74 1%
Niklas Ronnino 8/10 3275 days true 0.7 1%
Gael Romain 8/10 3277 days true 0.69 1%
Diana Clipsham 6/10 3296 days true 0.57 1%
Roger Lows 9/10 3296 days true 0.69 1%
Lynn Leitch 9/10 3298 days true 0.69 1%
Stephen Leitch 9/10 3298 days true 0.69 1%
Claus Olsen 10/10 3300 days true 0.68 1%
hellsknipe356 10/10 3428 days 0.43 0%
chumfft 10/10 3519 days 0.26 0%
Elisabeth 10/10 3604 days true 0.09 0%
lindam 10/10 3611 days true 0.08 0%
Hana Vokata 8/10 3616 days true 0.06 0%
Ralph 8/10 3639 days true 0.02 0%
Senel 10/10 3649 days true 0.0 0%
Cheryl Gorman 10/10 3655 days true 0.0 0%
Stefan 8/10 3664 days true 0.0 0%
Eva 6/10 3668 days true 0.0 0%
Alain Deslandres 7/10 3683 days true 0.0 0%
Ross & Catherine Litherland 8/10 3683 days true 0.0 0%
graemeh1 7/10 3716 days true 0.0 0%
martinab 8/10 3716 days true 0.0 0%
taupoguy 10/10 3732 days 0.0 0%
carolineder 8/10 3732 days true 0.0 0%
Robert Hausser 9/10 3736 days true 0.0 0%
Thomas Rust 9/10 3736 days true 0.0 0%
X Otte 8/10 3740 days true 0.0 0%
kymberlyw 9/10 3976 days 0.0 0%
stephen 9/10 3976 days 0.0 0%
StijmH 8/10 3993 days true 0.0 0%
StijnH 8/10 3993 days true 0.0 0%
Rene 9/10 3999 days true 0.0 0%
BrzezinskaM 10/10 4001 days true 0.0 0%
AndreB 9/10 4001 days true 0.0 0%
Dalibor 9/10 4010 days true 0.0 0%
Pavel 8/10 4012 days true 0.0 0%
LeaM 9/10 4046 days true 0.0 0%
AndreM 9/10 4046 days true 0.0 0%
JohannesE 7/10 4046 days true 0.0 0%
Eugen 9/10 4048 days true 0.0 0%
Maike 9/10 4048 days true 0.0 0%
Mary 7/10 4049 days true 0.0 0%
purplekat99 10/10 4066 days 0.0 0%
Emilie 9/10 4150 days true 0.0 0%
Kristina 7/10 4150 days true 0.0 0%
Vanessa 5/10 4165 days true 0.0 0%
chubby69 10/10 4218 days 0.0 0%
Christine 10/10 4224 days true 0.0 0%
David Fowler 7/10 4243 days true 0.0 0%
Karen C 6/10 4307 days 0.0 0%
Menashe 7/10 4346 days true 0.0 0%
Bryony Wilson 8/10 4356 days true 0.0 0%
Beate Sinn 9/10 4360 days true 0.0 0%
Richard 5/10 4360 days true 0.0 0%
Smith 6/10 4369 days true 0.0 0%
Carmen Dolny 8/10 4377 days true 0.0 0%
Lisa Tame 8/10 4377 days true 0.0 0%
Gustavo 9/10 4377 days true 0.0 0%
Kilsby 9/10 4404 days true 0.0 0%
Juerg 9/10 4417 days true 0.0 0%
Tanya 9/10 4419 days true 0.0 0%
Kehoe 7/10 4422 days true 0.0 0%
Iain 8/10 4423 days true 0.0 0%
Petra 8/10 4447 days true 0.0 0%
Dennis 10/10 4723 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Apex Rental Cars experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.49% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.

The Apex Rental Cars experience has 1 recent ranking. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Apex Rental Cars experience has been adjusted for 33 days. Adjustments are according to the following table.

Days Adjustment
30 -0.60%
31 -0.62%
32 -0.64%
33 -0.66%
34 -0.68%
35 -0.70%
36 -0.72%

Final Ranking Score

44%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.