Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Apex Rental Cars.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
187 Valid Reviews
The Apex Rental Cars experience has a total of 208 reviews. There are 187 valid reviews that are included when calculating the ranking score and 21 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 187 valid reviews:
The raw data average (mean) for all the Apex Rental Cars valid reviews is 68.13% and is based on 187 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
94 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 187 valid reviews, the experience has 94 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 94 face-to-face reviews:
The raw data average (mean) for all the Apex Rental Cars face-to-face reviews is 82.45% and is based on 94 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|World Traveller||1/10||49 days||72.72||73%|
|Dave Berry||10/10||50 days||99.6||100%|
|R Woolley||10/10||203 days||93.47||94%|
|Claire Wood||10/10||232 days||91.47||92%|
|ALEKSANDROV Igor Avramovski||1/10||263 days||65.0||65%|
|Adam Beevers||3/10||294 days||66.45||67%|
|Shelby and Matt||10/10||355 days||80.03||80%|
|Taki Green||1/10||385 days||55.85||56%|
|Kirstie Gallant||7/10||538 days||49.26||49%|
|Yvonne M Hackenberg||10/10||538 days||54.13||54%|
|Miss T||1/10||538 days||39.52||40%|
|Mike Purchas||2/10||569 days||36.63||37%|
|M Reeder||2/10||597 days||33.22||33%|
|Reena Scobie||1/10||628 days||28.88||29%|
|Bill Brennan||9/10||628 days||39.56||40%|
|Jeff & Sharon||2/10||628 days||29.67||30%|
|Mel B||1/10||628 days||28.88||29%|
|JR WU||2/10||659 days||26.34||26%|
|Kirstie Lilly||10/10||689 days||31.12||31%|
|Penny Mackay||10/10||750 days||23.86||24%|
|siti fatimah adnan||10/10||933 days||9.16||9%|
|Aileen Davies||2/10||934 days||6.83||7%|
|David williams||3/10||934 days||7.01||7%|
|Yan Xiao||3/10||934 days||7.01||7%|
|Peter Dawkins||10/10||961 days||7.85||8%|
|David Elliott||10/10||992 days||6.68||7%|
|Chris Monk||8/10||1023 days||5.53||6%|
|Helen Burgess||2/10||1053 days||3.96||4%|
|Carol Smith||1/10||1053 days||3.85||4%|
|Richard Hunter||1/10||1053 days||3.85||4%|
|peter hendry||1/10||1084 days||3.66||4%|
|Katharina Koch||8/10||1311 days||4.35||4%|
|Luna Tarius||1/10||1327 days||3.32||3%|
|Carly Biedul||10/10||1336 days||4.53||5%|
|Guillaume Deleuze||6/10||1352 days||3.73||4%|
|Brad Dean||2/10||1357 days||3.37||3%|
|dave car||1/10||1357 days||3.28||3%|
|Rhydian Templer||8/10||1368 days||4.24||4%|
|Nina Kaspar||6/10||1388 days||3.67||4%|
|Silvia Hermosillo||1/10||1388 days||3.23||3%|
|Tony Algie||8/10||1388 days||4.21||4%|
|diane wong||8/10||1418 days||4.15||4%|
|Maryanne Wardlaw||2/10||1479 days||3.19||3%|
|Hans Dersch||1/10||1541 days||3.01||3%|
|Kuldeep Nandurkar||9/10||1602 days||4.01||4%|
|Emily Noyd||10/10||1652 days||3.91||4%|
|Christofer Cronholm||6/10||1692 days||3.18||3%|
|Taylor Fabricius||9/10||1696 days||3.82||4%|
|Geoff Plunkett||10/10||1723 days||3.77||4%|
|James Norcliffe||10/10||1815 days||3.59||4%|
|Andrew Barnden||10/10||1845 days||3.53||4%|
|Sheila Wee||10/10||1998 days||3.23||3%|
|Lea Karl||8/10||2107 days||2.87||3%|
|Natalie Boehm||8/10||2411 days||2.3||2%|
|Bradford Young||1/10||2485 days||1.66||2%|
|regi kiwi||10/10||2485 days||2.28||2%|
|Jeremy Eng||9/10||2760 days||1.74||2%|
|Justin Leest||10/10||2764 days||1.73||2%|
|Anna Neuenfeldt||10/10||2766 days||1.73||2%|
|Maja Bogdanowicz||10/10||2767 days||1.73||2%|
|Alex Ross||10/10||3121 days||1.04||1%|
|Denise & Maciej Holzer||8/10||3129 days||0.97||1%|
|Deana Peters||9/10||3137 days||1.0||1%|
|Jeroen Bartos||8/10||3138 days||0.95||1%|
|Gabriele Wendt||8/10||3139 days||0.95||1%|
|Ute Rogawski||6/10||3146 days||0.82||1%|
|Rene Rypkema||8/10||3199 days||0.84||1%|
|Nicky Bell||9/10||3436 days||0.42||0%|
|Gerryq Winters||9/10||3462 days||0.37||0%|
|A Jones||6/10||3463 days||0.3||0%|
|Katarina Bokor||8/10||3468 days||0.34||0%|
|Sue Carren||8/10||3468 days||0.34||0%|
|Karen Stephens||7/10||3468 days||0.32||0%|
|M Bigras||8/10||3473 days||0.33||0%|
|Jo Meekley||8/10||3475 days||0.33||0%|
|Guy Cohen||8/10||3477 days||0.32||0%|
|Wouter Moui||7/10||3483 days||0.3||0%|
|Jerven and Kim||7/10||3484 days||0.3||0%|
|Tanya & Florian||9/10||3485 days||0.32||0%|
|Niklas Ronnino||8/10||3489 days||0.3||0%|
|Gael Romain||8/10||3491 days||0.3||0%|
|Diana Clipsham||6/10||3510 days||0.23||0%|
|Roger Lows||9/10||3510 days||0.27||0%|
|Lynn Leitch||9/10||3512 days||0.27||0%|
|Stephen Leitch||9/10||3512 days||0.27||0%|
|Claus Olsen||10/10||3514 days||0.27||0%|
|Hana Vokata||8/10||3830 days||0.0||0%|
|Cheryl Gorman||10/10||3869 days||0.0||0%|
|Alain Deslandres||7/10||3897 days||0.0||0%|
|Ross & Catherine Litherland||8/10||3897 days||0.0||0%|
|Robert Hausser||9/10||3950 days||0.0||0%|
|Thomas Rust||9/10||3950 days||0.0||0%|
|X Otte||8/10||3954 days||0.0||0%|
|David Fowler||7/10||4457 days||0.0||0%|
|Karen C||6/10||4521 days||0.0||0%|
|Bryony Wilson||8/10||4570 days||0.0||0%|
|Beate Sinn||9/10||4574 days||0.0||0%|
|Carmen Dolny||8/10||4591 days||0.0||0%|
|Lisa Tame||8/10||4591 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Apex Rental Cars experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 74 days. The Apex Rental Cars experience has 3 recent rankings. Adjustments are according to the following table:
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Apex Rental Cars experience has been adjusted for 9 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.