Rankers NZ Travel Reviews

North IslandAuckland RegionAuckland

Apex Rental Cars

93 reviews with the most recent first, showing page 1 of 16.

Geoff Plunkett's avatar

Geoff Plunkett

Australia

Ranking: 10/10

All excellent. Booked 2 of the cheapest cars 8 months before trip. No problems on the day, vehicles were ready, clean and staff helpful. Went from Queenstown to Te Anau to Picton. The cars (Nissan) were trouble free, no issues dropping off. Would do it again.

Reviewed 7 days ago

James Norcliffe's avatar

James Norcliffe

New Zealand

Ranking: 10/10

We could not have had a better experience than with Apex. Very friendly and helpful front desk and all paperwork expeditiously completed with minimum of fuss and with useful travel advice. Excellent comprehensive insurance was very reasonable as was the hire charge for seven days. Apex also has a convenient empty petrol tank return. Apex were also very happy to drive us back to our suburban accommodation in Wellington as part of the service. We would not hesitate to use Apex again and in reality could see no reason to seek any alternative deal.

Reviewed 4 months ago

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!

Andrew Barnden's avatar

Andrew Barnden

Australia

Ranking: 10/10

After many years of unpleasant experiences with car rental companies around the world at last I found a really good one. Their prices were very competitive , the all inclusive insurance was reasonably priced and comprehensive. We were picked up from Christchurch airport by a very friendly driver and taken to their premises, just a few minutes away. It took less than five minutes to complete the paperwork and have the keys - the service was exceptionally efficient, no hard sell and a very clean, recent model Ford Focus to drive. At drop off we given a lift into the city, again by really nice, friendly staff. Can't recommend highly enough.

Reviewed 4 months ago

Award-2-24px Congratulations Apex Rental Cars

Rankers TravellerVoted Awards 2011 Rental Cars Finalist

Sheila Wee's avatar

Sheila Wee

Singapore

Ranking: 10/10

We are thankful to Apex for their fantastic service, value and quality. We initially asked for a smaller car (pickup at Christchurch Airport) but realised that we didn't manage to fit all our luggages in it. The staff at Apex were very helpful and managed to look for a bigger car and prepare it for us to use. It was fantastic service. We had no trouble with the car and it was easy collecting and returning it. This was the best car rental experience I've ever had.

Reviewed 10 months ago

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!

Lea Karl's avatar

Lea Karl

Austria

Ranking: 8/10

Good and cheapest company we found in New Zealand. First car broke down, second one had a flat battery - this is why we would not give them a 10.

Reviewed 10 months ago and experienced in December 2014

Travelgirl's avatar

Travelgirl

Ranking: 1/10

The worst experience ever!!!! No one answered the after hours phone. Instead we were told by an automated message to call back in business hours. We were stranded at Auckland airport at 1am with a 20 month old and no baby car seat. Very upset we had to transport our son in an unsafe way but had no choice. Had to pay over $100 in cab fees to get to where we were staying. The next day when we explained what had happened the office staff insinuated that we must have called the wrong number which we confirmed we had the correct after hours number. No one would help us with our complaint. We were given the Operations Managers number (Nicole) and tried unsuccessfully to email and phone Nicole for 8 days. She ignored all of our messages. Then on Christmas Eve we finally managed to speak with the Reservations Manager (tony) who seemed to listen and asked us to email him through the times of which we tried to call to pass onto Nicole. We were told we would hear something on Boxing Day. We heard nothing!! Rang Tony back on the last day of our holiday and he refused to speak with me!!!!!! Unbelievable. Then finally after being very firm with the girl we were speaking with spoke with the Manager of Apex (Derek) who refunded our after hours fee and 1 day car hire after saying there is no such message asking people to call back in business hours. Well there certainly is Derek so best you get that fixed!!!! All up the shonkiest car rental place I have ever come across and when back in NZ will NOT be using them. Worst service ever. Don't use them.

Reviewed about 1 year ago

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!