Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Flying Kiwi Adventure Tours.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
139 Valid Reviews
The Flying Kiwi Adventure Tours experience has a total of 154 reviews. There are 139 valid reviews that are included when calculating the ranking score and 15 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 139 valid reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours valid reviews is 97.63% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 139 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours face-to-face reviews is 86.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Antoine Bordas||10/10||475 days||64.25||100%|
|Jack Shaked||10/10||506 days||59.43||92%|
|Varun Udayakumar||9/10||537 days||54.3||84%|
|Tina Mjn||10/10||567 days||49.18||76%|
|Thomas Roehm||9/10||781 days||20.62||31%|
|Robert Cool||10/10||812 days||17.69||26%|
|Sheila Jackson||10/10||812 days||17.69||26%|
|Mantri B||9/10||812 days||17.69||26%|
|NORA MUND||10/10||812 days||17.69||26%|
|Mar Robles||10/10||812 days||17.69||26%|
|Jean Judd||10/10||812 days||17.69||26%|
|James Theophilus||10/10||812 days||17.69||26%|
|Mari Mitchell||10/10||812 days||17.69||26%|
|Evi Frencken||9/10||841 days||15.22||22%|
|Paul Reilly||10/10||841 days||15.22||22%|
|Alex Lempka||10/10||841 days||15.22||22%|
|Larry Lindsay||9/10||841 days||15.22||22%|
|Darcy Porter||10/10||841 days||15.22||22%|
|Richard Latham||10/10||841 days||15.22||22%|
|Barbara Richards||10/10||841 days||15.22||22%|
|Gustaf GustafK||10/10||872 days||12.88||18%|
|Daniel Johansson||10/10||872 days||12.88||18%|
|Marcus Nyh||10/10||872 days||12.88||18%|
|Alaina Allred||10/10||872 days||12.88||18%|
|Matilda Fröjd||10/10||872 days||12.88||18%|
|Tracee Guibord||10/10||872 days||12.88||18%|
|David PAULL||10/10||872 days||12.88||18%|
|Mattias Rydeblad||9/10||872 days||12.88||18%|
|Jay A||10/10||903 days||10.84||15%|
|Jenny Fan||10/10||903 days||10.84||15%|
|Chris Norris||10/10||903 days||10.84||15%|
|Ainhoa Goenaga||10/10||903 days||10.84||15%|
|Anne Patzschke||10/10||903 days||10.84||15%|
|meital cohen||10/10||903 days||10.84||15%|
|Anna UK||10/10||903 days||10.84||15%|
|Susan Simon||10/10||903 days||10.84||15%|
|Virinder Sandhu||10/10||933 days||9.16||12%|
|Josh Lawrence||10/10||933 days||9.16||12%|
|Kevin Farthing||10/10||933 days||9.16||12%|
|Kaia Demming||10/10||933 days||9.16||12%|
|Brian Medway||10/10||933 days||9.16||12%|
|Anne Fischer||10/10||1056 days||5.24||6%|
|Dale Askew||10/10||1147 days||4.93||6%|
|Manuela Kohler||10/10||1147 days||4.93||6%|
|Courtney Fultz||9/10||1147 days||4.93||6%|
|Dee McC||3/10||1147 days||4.49||5%|
|Carina Dunkhorst||10/10||1178 days||4.89||6%|
|Emily Kelly||10/10||1178 days||4.89||6%|
|Laura G||10/10||1178 days||4.89||6%|
|Angela Paterson||9/10||1178 days||4.89||6%|
|Raima Svoboda||10/10||1178 days||4.89||6%|
|Renee Lance||10/10||1178 days||4.89||6%|
|David Ford||10/10||1178 days||4.89||6%|
|Yuri Jones||9/10||1178 days||4.89||6%|
|Heiko Dreyer||10/10||1178 days||4.89||6%|
|Jonathan Karron||9/10||1206 days||4.85||6%|
|Julia Stan||10/10||1206 days||4.85||6%|
|Jessica Zais||10/10||1206 days||4.85||6%|
|Sarah Wilson||10/10||1206 days||4.85||6%|
|EMMA DARK||10/10||1206 days||4.85||6%|
|Lisa Wilson||10/10||1206 days||4.85||6%|
|Lis Francis||9/10||1206 days||4.85||6%|
|Homer Chiu||10/10||1206 days||4.85||6%|
|Dan Cawley||10/10||1237 days||4.81||6%|
|Kathrin Seifert||10/10||1237 days||4.81||6%|
|Ann Toplis||10/10||1237 days||4.81||6%|
|Trevor Watkins||10/10||1237 days||4.81||6%|
|Allison TIpper||10/10||1237 days||4.81||6%|
|Niek Evers||9/10||1237 days||4.81||6%|
|Nigel Murphy||10/10||1237 days||4.81||6%|
|Michael Bluestone||10/10||1237 days||4.81||6%|
|Frida Jehrlander||10/10||1237 days||4.81||6%|
|Heather Boucher||10/10||1237 days||4.81||6%|
|Barbara Settles||10/10||1268 days||4.76||5%|
|Alison Quigley||10/10||1298 days||4.72||5%|
|Daniel Krýcha||10/10||1298 days||4.72||5%|
|Graham Young||10/10||1512 days||4.43||5%|
|Helen Capell||10/10||1543 days||4.39||5%|
|Helen Gross||10/10||1571 days||4.35||5%|
|lizzie clarke||10/10||1602 days||4.31||5%|
|Ruben van Selm||10/10||1602 days||4.31||5%|
|Ulrich Merker||9/10||1633 days||4.26||5%|
|Jennifer Frame||10/10||1633 days||4.26||5%|
|Alex Dettori||10/10||1633 days||4.26||5%|
|Oihana San Sebastian||10/10||1633 days||4.26||5%|
|Lara Kratky||10/10||1633 days||4.26||5%|
|Gaelle C||10/10||1663 days||4.22||5%|
|Nicole Joos||10/10||1663 days||4.22||5%|
|samantha perry||10/10||1663 days||4.22||5%|
|kali burnell||10/10||1694 days||4.18||5%|
|Ricky Gullett||10/10||1694 days||4.18||5%|
|Jan Mathias||10/10||1755 days||4.1||4%|
|Juliana Marinho||8/10||1908 days||3.89||4%|
|Sarah Herdewyn||10/10||1908 days||3.89||4%|
|jake long||10/10||1936 days||3.85||4%|
|Shawnee Mohney||10/10||1967 days||3.81||4%|
|rashmi manghrani||10/10||1967 days||3.81||4%|
|Jonathan Liew||10/10||3489 days||1.72||1%|
|Karin Hell||9/10||3779 days||1.59||0%|
|Maria Massalitina||10/10||3794 days||1.3||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Flying Kiwi Adventure Tours experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Flying Kiwi Adventure Tours experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Flying Kiwi Adventure Tours experience has been adjusted for 364 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.