Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Flying Kiwi Adventure Tours.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Flying Kiwi Adventure Tours

Valid Reviews

145 Valid Reviews

The Flying Kiwi Adventure Tours experience has a total of 160 reviews. There are 145 valid reviews that are included when calculating the ranking score and 15 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 145 valid reviews:

Rating Count Percentage
10/10 119
82%
9/10 21
14%
8/10 2
1%
7/10 1
1%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

97.31% Average

The raw data average (mean) for all the Flying Kiwi Adventure Tours valid reviews is 97.31% and is based on 145 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

5 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 145 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 5 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 4
80%
8/10 0
0%
7/10 1
20%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.00% Average

The raw data average (mean) for all the Flying Kiwi Adventure Tours face-to-face reviews is 86.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.99%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Wendy 6/10 50 days 99.6 100%
Sarah B 10/10 173 days 95.26 96%
Laura Aiosa 8/10 234 days 91.32 92%
Sarah Geran 10/10 234 days 91.32 92%
Sarah 10/10 234 days 91.32 92%
Amanda 10/10 234 days 91.32 92%
Antoine Bordas 10/10 779 days 20.82 20%
Jack Shaked 10/10 810 days 17.87 17%
Varun Udayakumar 9/10 841 days 15.22 15%
Tina Mjn 10/10 871 days 12.95 12%
Thomas Roehm 9/10 1085 days 5.02 4%
Alex 10/10 1085 days 5.02 4%
MJ 10/10 1085 days 5.02 4%
Robert Cool 10/10 1116 days 4.97 4%
Sheila Jackson 10/10 1116 days 4.97 4%
Mantri B 9/10 1116 days 4.97 4%
NORA MUND 10/10 1116 days 4.97 4%
Mar Robles 10/10 1116 days 4.97 4%
Cwinsing 10/10 1116 days 4.97 4%
Jean Judd 10/10 1116 days 4.97 4%
James Theophilus 10/10 1116 days 4.97 4%
Mari Mitchell 10/10 1117 days 4.97 4%
Evi Frencken 9/10 1145 days 4.93 4%
Paul Reilly 10/10 1145 days 4.93 4%
Alex Lempka 10/10 1145 days 4.93 4%
Larry Lindsay 9/10 1145 days 4.93 4%
Darcy Porter 10/10 1145 days 4.93 4%
Emma 10/10 1146 days 4.93 4%
Richard Latham 10/10 1146 days 4.93 4%
Barbara Richards 10/10 1146 days 4.93 4%
Gustaf GustafK 10/10 1176 days 4.89 4%
Daniel Johansson 10/10 1176 days 4.89 4%
sara 10/10 1176 days 4.89 4%
Marcus Nyh 10/10 1176 days 4.89 4%
Alaina Allred 10/10 1176 days 4.89 4%
Matilda Fröjd 10/10 1176 days 4.89 4%
patricia 10/10 1176 days 4.89 4%
Tracee Guibord 10/10 1176 days 4.89 4%
David PAULL 10/10 1177 days 4.89 4%
isabella 9/10 1177 days 4.89 4%
Therese 10/10 1177 days 4.89 4%
Mattias Rydeblad 9/10 1177 days 4.89 4%
Jay A 10/10 1207 days 4.85 4%
Jenny Fan 10/10 1207 days 4.85 4%
Chris Norris 10/10 1208 days 4.85 4%
Ainhoa Goenaga 10/10 1208 days 4.85 4%
Anne Patzschke 10/10 1208 days 4.85 4%
Peter 10/10 1208 days 4.85 4%
meital cohen 10/10 1208 days 4.85 4%
Anna UK 10/10 1208 days 4.85 4%
Susan Simon 10/10 1208 days 4.85 4%
Tim 10/10 1237 days 4.81 4%
Virinder Sandhu 10/10 1237 days 4.81 4%
Lenny 10/10 1237 days 4.81 4%
Robyn 10/10 1237 days 4.81 4%
Josh Lawrence 10/10 1237 days 4.81 4%
Kevin Farthing 10/10 1238 days 4.8 4%
Kaia Demming 10/10 1238 days 4.8 4%
Brian Medway 10/10 1238 days 4.8 4%
Sarah 10/10 1269 days 4.76 4%
Sylvia 10/10 1269 days 4.76 4%
Anne Fischer 10/10 1361 days 4.64 4%
Dale Askew 10/10 1451 days 4.51 4%
Manuela Kohler 10/10 1451 days 4.51 4%
Courtney Fultz 9/10 1451 days 4.51 4%
Dee McC 3/10 1451 days 4.11 3%
Carina Dunkhorst 10/10 1482 days 4.47 4%
Emily Kelly 10/10 1482 days 4.47 4%
Laura G 10/10 1482 days 4.47 4%
Angela Paterson 9/10 1482 days 4.47 4%
Raima Svoboda 10/10 1482 days 4.47 4%
Renee Lance 10/10 1482 days 4.47 4%
David Ford 10/10 1482 days 4.47 4%
Yuri Jones 9/10 1482 days 4.47 4%
Heiko Dreyer 10/10 1482 days 4.47 4%
Jonathan Karron 9/10 1510 days 4.43 4%
Julia Stan 10/10 1510 days 4.43 4%
Jessica Zais 10/10 1510 days 4.43 4%
Sarah Wilson 10/10 1510 days 4.43 4%
EMMA DARK 10/10 1510 days 4.43 4%
Lisa Wilson 10/10 1510 days 4.43 4%
Lis Francis 9/10 1510 days 4.43 4%
Homer Chiu 10/10 1510 days 4.43 4%
Dan Cawley 10/10 1541 days 4.39 4%
Kathrin Seifert 10/10 1541 days 4.39 4%
Ann Toplis 10/10 1541 days 4.39 4%
Trevor Watkins 10/10 1541 days 4.39 4%
Allison TIpper 10/10 1541 days 4.39 4%
Niek Evers 9/10 1542 days 4.39 4%
Nigel Murphy 10/10 1542 days 4.39 4%
Michael Bluestone 10/10 1542 days 4.39 4%
Frida Jehrlander 10/10 1542 days 4.39 4%
Heather Boucher 10/10 1542 days 4.39 4%
Toby 10/10 1542 days 4.39 4%
Barbara Settles 10/10 1572 days 4.35 4%
Alison Quigley 10/10 1602 days 4.31 3%
Daniel Krýcha 10/10 1602 days 4.31 3%
Mon 10/10 1602 days 4.31 3%
Graham Young 10/10 1817 days 4.01 3%
Helen Capell 10/10 1848 days 3.97 3%
Helen Gross 10/10 1876 days 3.93 3%
Fletcher 10/10 1907 days 3.89 3%
lizzie clarke 10/10 1907 days 3.89 3%
Ruben van Selm 10/10 1907 days 3.89 3%
Ulrich Merker 9/10 1938 days 3.85 3%
Jennifer Frame 10/10 1938 days 3.85 3%
Alex Dettori 10/10 1938 days 3.85 3%
Oihana San Sebastian 10/10 1938 days 3.85 3%
Lara Kratky 10/10 1938 days 3.85 3%
Gaelle C 10/10 1968 days 3.8 3%
Nicole Joos 10/10 1968 days 3.8 3%
SAK 10/10 1968 days 3.8 3%
samantha perry 10/10 1968 days 3.8 3%
kali burnell 10/10 1999 days 3.76 3%
Ricky Gullett 10/10 1999 days 3.76 3%
Jan Mathias 10/10 2060 days 3.68 3%
Ruth 10/10 2213 days 3.47 3%
Juliana Marinho 8/10 2213 days 3.47 3%
Sarah Herdewyn 10/10 2213 days 3.47 3%
jake long 10/10 2240 days 3.43 3%
TravelTine 10/10 2272 days 3.39 3%
JDadey 10/10 2272 days 3.39 3%
Shawnee Mohney 10/10 2272 days 3.39 3%
Brian&Mike 10/10 2272 days 3.39 3%
rashmi manghrani 10/10 2272 days 3.39 3%
Markus_Schmitt 10/10 2333 days 3.3 2%
OllyLennard 10/10 2456 days 3.14 2%
emhewson 10/10 2607 days 2.93 2%
FlyKiwiFly 10/10 2638 days 2.89 2%
SandyK 10/10 2669 days 2.84 2%
bigappleangie 10/10 3003 days 2.39 2%
coolmodee 10/10 3064 days 2.3 1%
lana_allen 10/10 3064 days 2.3 1%
DACraddock 9/10 3064 days 2.3 1%
FeeMac 10/10 3399 days 1.84 1%
zoey1 7/10 3508 days true 2.03 1%
RichardA 9/10 3650 days true 1.8 1%
Jonhamlin 9/10 3691 days 1.44 1%
laura2482 10/10 3692 days 1.44 1%
renanf 9/10 3693 days 1.44 1%
BenD 9/10 3723 days true 1.68 1%
LauraA 9/10 3723 days true 1.68 1%
Jonathan Liew 10/10 3794 days 1.3 0%
Karin Hell 9/10 4084 days true 1.09 0%
Maria Massalitina 10/10 4098 days 0.89 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Flying Kiwi Adventure Tours experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.24% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Flying Kiwi Adventure Tours experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Flying Kiwi Adventure Tours experience has been adjusted for 12 days. Adjustments are according to the following table.

Days Adjustment
9 -0.18%
10 -0.20%
11 -0.22%
12 -0.24%
13 -0.26%
14 -0.28%
15 -0.30%

Final Ranking Score

94%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch