Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Flying Kiwi Adventure Tours.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Flying Kiwi Adventure Tours

Valid Reviews

139 Valid Reviews

The Flying Kiwi Adventure Tours experience has a total of 154 reviews. There are 139 valid reviews that are included when calculating the ranking score and 15 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 139 valid reviews:

Rating Count Percentage
10/10 115
83%
9/10 21
15%
8/10 1
1%
7/10 1
1%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

97.63% Average

The raw data average (mean) for all the Flying Kiwi Adventure Tours valid reviews is 97.63% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

5 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 139 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 5 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 4
80%
8/10 0
0%
7/10 1
20%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.00% Average

The raw data average (mean) for all the Flying Kiwi Adventure Tours face-to-face reviews is 86.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

98.05%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Antoine Bordas 10/10 475 days 64.25 100%
Jack Shaked 10/10 506 days 59.43 92%
Varun Udayakumar 9/10 537 days 54.3 84%
Tina Mjn 10/10 567 days 49.18 76%
Thomas Roehm 9/10 781 days 20.62 31%
Alex 10/10 781 days 20.62 31%
MJ 10/10 781 days 20.62 31%
Robert Cool 10/10 812 days 17.69 26%
Sheila Jackson 10/10 812 days 17.69 26%
Mantri B 9/10 812 days 17.69 26%
NORA MUND 10/10 812 days 17.69 26%
Mar Robles 10/10 812 days 17.69 26%
Cwinsing 10/10 812 days 17.69 26%
Jean Judd 10/10 812 days 17.69 26%
James Theophilus 10/10 812 days 17.69 26%
Mari Mitchell 10/10 812 days 17.69 26%
Evi Frencken 9/10 841 days 15.22 22%
Paul Reilly 10/10 841 days 15.22 22%
Alex Lempka 10/10 841 days 15.22 22%
Larry Lindsay 9/10 841 days 15.22 22%
Darcy Porter 10/10 841 days 15.22 22%
Emma 10/10 841 days 15.22 22%
Richard Latham 10/10 841 days 15.22 22%
Barbara Richards 10/10 841 days 15.22 22%
Gustaf GustafK 10/10 872 days 12.88 18%
Daniel Johansson 10/10 872 days 12.88 18%
sara 10/10 872 days 12.88 18%
Marcus Nyh 10/10 872 days 12.88 18%
Alaina Allred 10/10 872 days 12.88 18%
Matilda Fröjd 10/10 872 days 12.88 18%
patricia 10/10 872 days 12.88 18%
Tracee Guibord 10/10 872 days 12.88 18%
David PAULL 10/10 872 days 12.88 18%
isabella 9/10 872 days 12.88 18%
Therese 10/10 872 days 12.88 18%
Mattias Rydeblad 9/10 872 days 12.88 18%
Jay A 10/10 903 days 10.84 15%
Jenny Fan 10/10 903 days 10.84 15%
Chris Norris 10/10 903 days 10.84 15%
Ainhoa Goenaga 10/10 903 days 10.84 15%
Anne Patzschke 10/10 903 days 10.84 15%
Peter 10/10 903 days 10.84 15%
meital cohen 10/10 903 days 10.84 15%
Anna UK 10/10 903 days 10.84 15%
Susan Simon 10/10 903 days 10.84 15%
Tim 10/10 933 days 9.16 12%
Virinder Sandhu 10/10 933 days 9.16 12%
Lenny 10/10 933 days 9.16 12%
Robyn 10/10 933 days 9.16 12%
Josh Lawrence 10/10 933 days 9.16 12%
Kevin Farthing 10/10 933 days 9.16 12%
Kaia Demming 10/10 933 days 9.16 12%
Brian Medway 10/10 933 days 9.16 12%
Sarah 10/10 964 days 7.72 10%
Sylvia 10/10 964 days 7.72 10%
Anne Fischer 10/10 1056 days 5.24 6%
Dale Askew 10/10 1147 days 4.93 6%
Manuela Kohler 10/10 1147 days 4.93 6%
Courtney Fultz 9/10 1147 days 4.93 6%
Dee McC 3/10 1147 days 4.49 5%
Carina Dunkhorst 10/10 1178 days 4.89 6%
Emily Kelly 10/10 1178 days 4.89 6%
Laura G 10/10 1178 days 4.89 6%
Angela Paterson 9/10 1178 days 4.89 6%
Raima Svoboda 10/10 1178 days 4.89 6%
Renee Lance 10/10 1178 days 4.89 6%
David Ford 10/10 1178 days 4.89 6%
Yuri Jones 9/10 1178 days 4.89 6%
Heiko Dreyer 10/10 1178 days 4.89 6%
Jonathan Karron 9/10 1206 days 4.85 6%
Julia Stan 10/10 1206 days 4.85 6%
Jessica Zais 10/10 1206 days 4.85 6%
Sarah Wilson 10/10 1206 days 4.85 6%
EMMA DARK 10/10 1206 days 4.85 6%
Lisa Wilson 10/10 1206 days 4.85 6%
Lis Francis 9/10 1206 days 4.85 6%
Homer Chiu 10/10 1206 days 4.85 6%
Dan Cawley 10/10 1237 days 4.81 6%
Kathrin Seifert 10/10 1237 days 4.81 6%
Ann Toplis 10/10 1237 days 4.81 6%
Trevor Watkins 10/10 1237 days 4.81 6%
Allison TIpper 10/10 1237 days 4.81 6%
Niek Evers 9/10 1237 days 4.81 6%
Nigel Murphy 10/10 1237 days 4.81 6%
Michael Bluestone 10/10 1237 days 4.81 6%
Frida Jehrlander 10/10 1237 days 4.81 6%
Heather Boucher 10/10 1237 days 4.81 6%
Toby 10/10 1237 days 4.81 6%
Barbara Settles 10/10 1268 days 4.76 5%
Alison Quigley 10/10 1298 days 4.72 5%
Daniel Krýcha 10/10 1298 days 4.72 5%
Mon 10/10 1298 days 4.72 5%
Graham Young 10/10 1512 days 4.43 5%
Helen Capell 10/10 1543 days 4.39 5%
Helen Gross 10/10 1571 days 4.35 5%
Fletcher 10/10 1602 days 4.31 5%
lizzie clarke 10/10 1602 days 4.31 5%
Ruben van Selm 10/10 1602 days 4.31 5%
Ulrich Merker 9/10 1633 days 4.26 5%
Jennifer Frame 10/10 1633 days 4.26 5%
Alex Dettori 10/10 1633 days 4.26 5%
Oihana San Sebastian 10/10 1633 days 4.26 5%
Lara Kratky 10/10 1633 days 4.26 5%
Gaelle C 10/10 1663 days 4.22 5%
Nicole Joos 10/10 1663 days 4.22 5%
SAK 10/10 1663 days 4.22 5%
samantha perry 10/10 1663 days 4.22 5%
kali burnell 10/10 1694 days 4.18 5%
Ricky Gullett 10/10 1694 days 4.18 5%
Jan Mathias 10/10 1755 days 4.1 4%
Ruth 10/10 1908 days 3.89 4%
Juliana Marinho 8/10 1908 days 3.89 4%
Sarah Herdewyn 10/10 1908 days 3.89 4%
jake long 10/10 1936 days 3.85 4%
TravelTine 10/10 1967 days 3.81 4%
JDadey 10/10 1967 days 3.81 4%
Shawnee Mohney 10/10 1967 days 3.81 4%
Brian&Mike 10/10 1967 days 3.81 4%
rashmi manghrani 10/10 1967 days 3.81 4%
Markus_Schmitt 10/10 2028 days 3.72 4%
OllyLennard 10/10 2151 days 3.55 4%
emhewson 10/10 2302 days 3.35 3%
FlyKiwiFly 10/10 2333 days 3.3 3%
SandyK 10/10 2364 days 3.26 3%
bigappleangie 10/10 2698 days 2.8 2%
coolmodee 10/10 2759 days 2.72 2%
lana_allen 10/10 2759 days 2.72 2%
DACraddock 9/10 2759 days 2.72 2%
FeeMac 10/10 3094 days 2.26 2%
zoey1 7/10 3203 days true 2.53 2%
RichardA 9/10 3345 days true 2.3 2%
Jonhamlin 9/10 3387 days 1.86 1%
laura2482 10/10 3388 days 1.86 1%
renanf 9/10 3389 days 1.86 1%
BenD 9/10 3418 days true 2.18 1%
LauraA 9/10 3418 days true 2.18 1%
Jonathan Liew 10/10 3489 days 1.72 1%
Karin Hell 9/10 3779 days true 1.59 0%
Maria Massalitina 10/10 3794 days 1.3 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Flying Kiwi Adventure Tours experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.28% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Flying Kiwi Adventure Tours experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Flying Kiwi Adventure Tours experience has been adjusted for 364 days. Adjustments are according to the following table.

Days Adjustment
361 -7.22%
362 -7.24%
363 -7.26%
364 -7.28%
365 -7.30%
366 -7.32%
367 -7.34%

Final Ranking Score

91%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.