Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Flying Kiwi Adventure Tours.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
144 Valid Reviews
The Flying Kiwi Adventure Tours experience has a total of 159 reviews. There are 144 valid reviews that are included when calculating the ranking score and 15 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 144 valid reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours valid reviews is 97.57% and is based on 144 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 144 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours face-to-face reviews is 86.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Sarah B||10/10||115 days||97.9||100%|
|Laura Aiosa||8/10||176 days||95.09||97%|
|Sarah Geran||10/10||176 days||95.09||97%|
|Antoine Bordas||10/10||722 days||27.05||27%|
|Jack Shaked||10/10||753 days||23.53||23%|
|Varun Udayakumar||9/10||784 days||20.33||20%|
|Tina Mjn||10/10||814 days||17.51||17%|
|Thomas Roehm||9/10||1028 days||5.71||5%|
|Robert Cool||10/10||1059 days||5.21||4%|
|Sheila Jackson||10/10||1059 days||5.21||4%|
|Mantri B||9/10||1059 days||5.21||4%|
|NORA MUND||10/10||1059 days||5.21||4%|
|Mar Robles||10/10||1059 days||5.21||4%|
|Jean Judd||10/10||1059 days||5.21||4%|
|James Theophilus||10/10||1059 days||5.21||4%|
|Mari Mitchell||10/10||1059 days||5.21||4%|
|Evi Frencken||9/10||1088 days||5.01||4%|
|Paul Reilly||10/10||1088 days||5.01||4%|
|Alex Lempka||10/10||1088 days||5.01||4%|
|Larry Lindsay||9/10||1088 days||5.01||4%|
|Darcy Porter||10/10||1088 days||5.01||4%|
|Richard Latham||10/10||1088 days||5.01||4%|
|Barbara Richards||10/10||1088 days||5.01||4%|
|Gustaf GustafK||10/10||1119 days||4.97||4%|
|Daniel Johansson||10/10||1119 days||4.97||4%|
|Marcus Nyh||10/10||1119 days||4.97||4%|
|Alaina Allred||10/10||1119 days||4.97||4%|
|Matilda Fröjd||10/10||1119 days||4.97||4%|
|Tracee Guibord||10/10||1119 days||4.97||4%|
|David PAULL||10/10||1119 days||4.97||4%|
|Mattias Rydeblad||9/10||1119 days||4.97||4%|
|Jay A||10/10||1150 days||4.92||4%|
|Jenny Fan||10/10||1150 days||4.92||4%|
|Chris Norris||10/10||1150 days||4.92||4%|
|Ainhoa Goenaga||10/10||1150 days||4.92||4%|
|Anne Patzschke||10/10||1150 days||4.92||4%|
|meital cohen||10/10||1150 days||4.92||4%|
|Anna UK||10/10||1150 days||4.92||4%|
|Susan Simon||10/10||1150 days||4.92||4%|
|Virinder Sandhu||10/10||1180 days||4.88||4%|
|Josh Lawrence||10/10||1180 days||4.88||4%|
|Kevin Farthing||10/10||1180 days||4.88||4%|
|Kaia Demming||10/10||1180 days||4.88||4%|
|Brian Medway||10/10||1180 days||4.88||4%|
|Anne Fischer||10/10||1303 days||4.72||4%|
|Dale Askew||10/10||1394 days||4.59||4%|
|Manuela Kohler||10/10||1394 days||4.59||4%|
|Courtney Fultz||9/10||1394 days||4.59||4%|
|Dee McC||3/10||1394 days||4.18||3%|
|Carina Dunkhorst||10/10||1425 days||4.55||4%|
|Emily Kelly||10/10||1425 days||4.55||4%|
|Laura G||10/10||1425 days||4.55||4%|
|Angela Paterson||9/10||1425 days||4.55||4%|
|Raima Svoboda||10/10||1425 days||4.55||4%|
|Renee Lance||10/10||1425 days||4.55||4%|
|David Ford||10/10||1425 days||4.55||4%|
|Yuri Jones||9/10||1425 days||4.55||4%|
|Heiko Dreyer||10/10||1425 days||4.55||4%|
|Jonathan Karron||9/10||1453 days||4.51||4%|
|Julia Stan||10/10||1453 days||4.51||4%|
|Jessica Zais||10/10||1453 days||4.51||4%|
|Sarah Wilson||10/10||1453 days||4.51||4%|
|EMMA DARK||10/10||1453 days||4.51||4%|
|Lisa Wilson||10/10||1453 days||4.51||4%|
|Lis Francis||9/10||1453 days||4.51||4%|
|Homer Chiu||10/10||1453 days||4.51||4%|
|Dan Cawley||10/10||1484 days||4.47||4%|
|Kathrin Seifert||10/10||1484 days||4.47||4%|
|Ann Toplis||10/10||1484 days||4.47||4%|
|Trevor Watkins||10/10||1484 days||4.47||4%|
|Allison TIpper||10/10||1484 days||4.47||4%|
|Niek Evers||9/10||1484 days||4.47||4%|
|Nigel Murphy||10/10||1484 days||4.47||4%|
|Michael Bluestone||10/10||1484 days||4.47||4%|
|Frida Jehrlander||10/10||1484 days||4.47||4%|
|Heather Boucher||10/10||1484 days||4.47||4%|
|Barbara Settles||10/10||1515 days||4.42||4%|
|Alison Quigley||10/10||1545 days||4.38||4%|
|Daniel Krýcha||10/10||1545 days||4.38||4%|
|Graham Young||10/10||1759 days||4.09||3%|
|Helen Capell||10/10||1790 days||4.05||3%|
|Helen Gross||10/10||1818 days||4.01||3%|
|lizzie clarke||10/10||1849 days||3.97||3%|
|Ruben van Selm||10/10||1849 days||3.97||3%|
|Ulrich Merker||9/10||1880 days||3.92||3%|
|Jennifer Frame||10/10||1880 days||3.92||3%|
|Alex Dettori||10/10||1880 days||3.92||3%|
|Oihana San Sebastian||10/10||1880 days||3.92||3%|
|Lara Kratky||10/10||1880 days||3.92||3%|
|Gaelle C||10/10||1910 days||3.88||3%|
|Nicole Joos||10/10||1910 days||3.88||3%|
|samantha perry||10/10||1910 days||3.88||3%|
|kali burnell||10/10||1941 days||3.84||3%|
|Ricky Gullett||10/10||1941 days||3.84||3%|
|Jan Mathias||10/10||2002 days||3.76||3%|
|Juliana Marinho||8/10||2155 days||3.55||3%|
|Sarah Herdewyn||10/10||2155 days||3.55||3%|
|jake long||10/10||2183 days||3.51||3%|
|Shawnee Mohney||10/10||2214 days||3.47||3%|
|rashmi manghrani||10/10||2214 days||3.47||3%|
|Jonathan Liew||10/10||3736 days||1.38||0%|
|Karin Hell||9/10||4026 days||1.18||0%|
|Maria Massalitina||10/10||4041 days||0.96||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Flying Kiwi Adventure Tours experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Flying Kiwi Adventure Tours experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Flying Kiwi Adventure Tours experience has been adjusted for 89 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.