Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Flying Kiwi Adventure Tours.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Flying Kiwi Adventure Tours

Valid Reviews

144 Valid Reviews

The Flying Kiwi Adventure Tours experience has a total of 159 reviews. There are 144 valid reviews that are included when calculating the ranking score and 15 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 144 valid reviews:

Rating Count Percentage
10/10 119
83%
9/10 21
15%
8/10 2
1%
7/10 1
1%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

97.57% Average

The raw data average (mean) for all the Flying Kiwi Adventure Tours valid reviews is 97.57% and is based on 144 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

5 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 144 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 5 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 4
80%
8/10 0
0%
7/10 1
20%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.00% Average

The raw data average (mean) for all the Flying Kiwi Adventure Tours face-to-face reviews is 86.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.14%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Sarah B 10/10 50 days 99.6 100%
Laura Aiosa 8/10 111 days 98.05 98%
Sarah Geran 10/10 111 days 98.05 98%
Sarah 10/10 111 days 98.05 98%
Amanda 10/10 111 days 98.05 98%
Antoine Bordas 10/10 656 days 35.54 35%
Jack Shaked 10/10 687 days 31.38 31%
Varun Udayakumar 9/10 718 days 27.52 27%
Tina Mjn 10/10 748 days 24.08 23%
Thomas Roehm 9/10 962 days 7.8 7%
Alex 10/10 962 days 7.8 7%
MJ 10/10 962 days 7.8 7%
Robert Cool 10/10 993 days 6.65 6%
Sheila Jackson 10/10 993 days 6.65 6%
Mantri B 9/10 993 days 6.65 6%
NORA MUND 10/10 993 days 6.65 6%
Mar Robles 10/10 993 days 6.65 6%
Cwinsing 10/10 993 days 6.65 6%
Jean Judd 10/10 993 days 6.65 6%
James Theophilus 10/10 993 days 6.65 6%
Mari Mitchell 10/10 994 days 6.62 6%
Evi Frencken 9/10 1022 days 5.84 5%
Paul Reilly 10/10 1022 days 5.84 5%
Alex Lempka 10/10 1022 days 5.84 5%
Larry Lindsay 9/10 1022 days 5.84 5%
Darcy Porter 10/10 1022 days 5.84 5%
Emma 10/10 1023 days 5.82 5%
Richard Latham 10/10 1023 days 5.82 5%
Barbara Richards 10/10 1023 days 5.82 5%
Gustaf GustafK 10/10 1053 days 5.28 4%
Daniel Johansson 10/10 1053 days 5.28 4%
sara 10/10 1053 days 5.28 4%
Marcus Nyh 10/10 1053 days 5.28 4%
Alaina Allred 10/10 1053 days 5.28 4%
Matilda Fröjd 10/10 1053 days 5.28 4%
patricia 10/10 1053 days 5.28 4%
Tracee Guibord 10/10 1053 days 5.28 4%
David PAULL 10/10 1054 days 5.27 4%
isabella 9/10 1054 days 5.27 4%
Therese 10/10 1054 days 5.27 4%
Mattias Rydeblad 9/10 1054 days 5.27 4%
Jay A 10/10 1084 days 5.02 4%
Jenny Fan 10/10 1084 days 5.02 4%
Chris Norris 10/10 1085 days 5.02 4%
Ainhoa Goenaga 10/10 1085 days 5.02 4%
Anne Patzschke 10/10 1085 days 5.02 4%
Peter 10/10 1085 days 5.02 4%
meital cohen 10/10 1085 days 5.02 4%
Anna UK 10/10 1085 days 5.02 4%
Susan Simon 10/10 1085 days 5.02 4%
Tim 10/10 1114 days 4.97 4%
Virinder Sandhu 10/10 1114 days 4.97 4%
Lenny 10/10 1114 days 4.97 4%
Robyn 10/10 1114 days 4.97 4%
Josh Lawrence 10/10 1114 days 4.97 4%
Kevin Farthing 10/10 1115 days 4.97 4%
Kaia Demming 10/10 1115 days 4.97 4%
Brian Medway 10/10 1115 days 4.97 4%
Sarah 10/10 1146 days 4.93 4%
Sylvia 10/10 1146 days 4.93 4%
Anne Fischer 10/10 1238 days 4.8 4%
Dale Askew 10/10 1328 days 4.68 4%
Manuela Kohler 10/10 1328 days 4.68 4%
Courtney Fultz 9/10 1328 days 4.68 4%
Dee McC 3/10 1328 days 4.26 3%
Carina Dunkhorst 10/10 1359 days 4.64 4%
Emily Kelly 10/10 1359 days 4.64 4%
Laura G 10/10 1359 days 4.64 4%
Angela Paterson 9/10 1359 days 4.64 4%
Raima Svoboda 10/10 1359 days 4.64 4%
Renee Lance 10/10 1359 days 4.64 4%
David Ford 10/10 1359 days 4.64 4%
Yuri Jones 9/10 1359 days 4.64 4%
Heiko Dreyer 10/10 1359 days 4.64 4%
Jonathan Karron 9/10 1387 days 4.6 4%
Julia Stan 10/10 1387 days 4.6 4%
Jessica Zais 10/10 1387 days 4.6 4%
Sarah Wilson 10/10 1387 days 4.6 4%
EMMA DARK 10/10 1387 days 4.6 4%
Lisa Wilson 10/10 1387 days 4.6 4%
Lis Francis 9/10 1387 days 4.6 4%
Homer Chiu 10/10 1387 days 4.6 4%
Dan Cawley 10/10 1418 days 4.56 4%
Kathrin Seifert 10/10 1418 days 4.56 4%
Ann Toplis 10/10 1418 days 4.56 4%
Trevor Watkins 10/10 1418 days 4.56 4%
Allison TIpper 10/10 1418 days 4.56 4%
Niek Evers 9/10 1419 days 4.56 4%
Nigel Murphy 10/10 1419 days 4.56 4%
Michael Bluestone 10/10 1419 days 4.56 4%
Frida Jehrlander 10/10 1419 days 4.56 4%
Heather Boucher 10/10 1419 days 4.56 4%
Toby 10/10 1419 days 4.56 4%
Barbara Settles 10/10 1449 days 4.52 4%
Alison Quigley 10/10 1479 days 4.47 3%
Daniel Krýcha 10/10 1479 days 4.47 3%
Mon 10/10 1479 days 4.47 3%
Graham Young 10/10 1694 days 4.18 3%
Helen Capell 10/10 1725 days 4.14 3%
Helen Gross 10/10 1753 days 4.1 3%
Fletcher 10/10 1784 days 4.06 3%
lizzie clarke 10/10 1784 days 4.06 3%
Ruben van Selm 10/10 1784 days 4.06 3%
Ulrich Merker 9/10 1815 days 4.01 3%
Jennifer Frame 10/10 1815 days 4.01 3%
Alex Dettori 10/10 1815 days 4.01 3%
Oihana San Sebastian 10/10 1815 days 4.01 3%
Lara Kratky 10/10 1815 days 4.01 3%
Gaelle C 10/10 1845 days 3.97 3%
Nicole Joos 10/10 1845 days 3.97 3%
SAK 10/10 1845 days 3.97 3%
samantha perry 10/10 1845 days 3.97 3%
kali burnell 10/10 1876 days 3.93 3%
Ricky Gullett 10/10 1876 days 3.93 3%
Jan Mathias 10/10 1937 days 3.85 3%
Ruth 10/10 2090 days 3.64 3%
Juliana Marinho 8/10 2090 days 3.64 3%
Sarah Herdewyn 10/10 2090 days 3.64 3%
jake long 10/10 2117 days 3.6 3%
TravelTine 10/10 2149 days 3.56 3%
JDadey 10/10 2149 days 3.56 3%
Shawnee Mohney 10/10 2149 days 3.56 3%
Brian&Mike 10/10 2149 days 3.56 3%
rashmi manghrani 10/10 2149 days 3.56 3%
Markus_Schmitt 10/10 2210 days 3.47 2%
OllyLennard 10/10 2333 days 3.3 2%
emhewson 10/10 2484 days 3.1 2%
FlyKiwiFly 10/10 2515 days 3.05 2%
SandyK 10/10 2546 days 3.01 2%
bigappleangie 10/10 2880 days 2.55 2%
coolmodee 10/10 2941 days 2.47 1%
lana_allen 10/10 2941 days 2.47 1%
DACraddock 9/10 2941 days 2.47 1%
FeeMac 10/10 3276 days 2.01 1%
zoey1 7/10 3385 days true 2.24 1%
RichardA 9/10 3527 days true 2.0 1%
Jonhamlin 9/10 3569 days 1.61 1%
laura2482 10/10 3569 days 1.61 1%
renanf 9/10 3571 days 1.61 1%
BenD 9/10 3600 days true 1.88 1%
LauraA 9/10 3600 days true 1.88 1%
Jonathan Liew 10/10 3671 days 1.47 0%
Karin Hell 9/10 3961 days true 1.29 0%
Maria Massalitina 10/10 3975 days 1.05 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Flying Kiwi Adventure Tours experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.46% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Flying Kiwi Adventure Tours experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Flying Kiwi Adventure Tours experience has been adjusted for 23 days. Adjustments are according to the following table.

Days Adjustment
20 -0.40%
21 -0.42%
22 -0.44%
23 -0.46%
24 -0.48%
25 -0.50%
26 -0.52%

Final Ranking Score

97%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.