Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Flying Kiwi Adventure Tours.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
145 Valid Reviews
The Flying Kiwi Adventure Tours experience has a total of 160 reviews. There are 145 valid reviews that are included when calculating the ranking score and 15 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 145 valid reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours valid reviews is 97.31% and is based on 145 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 145 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours face-to-face reviews is 86.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Sarah B||10/10||350 days||80.59||100%|
|Laura Aiosa||8/10||411 days||69.57||86%|
|Sarah Geran||10/10||411 days||73.23||91%|
|Antoine Bordas||10/10||957 days||8.02||10%|
|Jack Shaked||10/10||988 days||6.81||8%|
|Varun Udayakumar||9/10||1019 days||5.92||7%|
|Tina Mjn||10/10||1049 days||5.34||7%|
|Thomas Roehm||9/10||1263 days||4.71||6%|
|Robert Cool||10/10||1294 days||4.66||6%|
|Sheila Jackson||10/10||1294 days||4.66||6%|
|Mantri B||9/10||1294 days||4.66||6%|
|NORA MUND||10/10||1294 days||4.66||6%|
|Mar Robles||10/10||1294 days||4.66||6%|
|Jean Judd||10/10||1294 days||4.66||6%|
|James Theophilus||10/10||1294 days||4.66||6%|
|Mari Mitchell||10/10||1294 days||4.66||6%|
|Evi Frencken||9/10||1323 days||4.61||6%|
|Paul Reilly||10/10||1323 days||4.61||6%|
|Alex Lempka||10/10||1323 days||4.61||6%|
|Larry Lindsay||9/10||1323 days||4.61||6%|
|Darcy Porter||10/10||1323 days||4.61||6%|
|Richard Latham||10/10||1323 days||4.61||6%|
|Barbara Richards||10/10||1323 days||4.61||6%|
|Gustaf GustafK||10/10||1354 days||4.56||6%|
|Daniel Johansson||10/10||1354 days||4.56||6%|
|Marcus Nyh||10/10||1354 days||4.56||6%|
|Alaina Allred||10/10||1354 days||4.56||6%|
|Matilda Fröjd||10/10||1354 days||4.56||6%|
|Tracee Guibord||10/10||1354 days||4.56||6%|
|David PAULL||10/10||1354 days||4.56||6%|
|Mattias Rydeblad||9/10||1354 days||4.56||6%|
|Jay A||10/10||1385 days||4.5||6%|
|Jenny Fan||10/10||1385 days||4.5||6%|
|Chris Norris||10/10||1385 days||4.5||6%|
|Ainhoa Goenaga||10/10||1385 days||4.5||6%|
|Anne Patzschke||10/10||1385 days||4.5||6%|
|meital cohen||10/10||1385 days||4.5||6%|
|Anna UK||10/10||1385 days||4.5||6%|
|Susan Simon||10/10||1385 days||4.5||6%|
|Virinder Sandhu||10/10||1415 days||4.45||6%|
|Josh Lawrence||10/10||1415 days||4.45||6%|
|Kevin Farthing||10/10||1415 days||4.45||6%|
|Kaia Demming||10/10||1415 days||4.45||6%|
|Brian Medway||10/10||1415 days||4.45||6%|
|Anne Fischer||10/10||1538 days||4.24||5%|
|Dale Askew||10/10||1629 days||4.09||5%|
|Manuela Kohler||10/10||1629 days||4.09||5%|
|Courtney Fultz||9/10||1629 days||4.09||5%|
|Dee McC||3/10||1629 days||3.15||4%|
|Carina Dunkhorst||10/10||1660 days||4.03||5%|
|Emily Kelly||10/10||1660 days||4.03||5%|
|Laura G||10/10||1660 days||4.03||5%|
|Angela Paterson||9/10||1660 days||4.03||5%|
|Raima Svoboda||10/10||1660 days||4.03||5%|
|Renee Lance||10/10||1660 days||4.03||5%|
|David Ford||10/10||1660 days||4.03||5%|
|Yuri Jones||9/10||1660 days||4.03||5%|
|Heiko Dreyer||10/10||1660 days||4.03||5%|
|Jonathan Karron||9/10||1688 days||3.98||5%|
|Julia Stan||10/10||1688 days||3.98||5%|
|Jessica Zais||10/10||1688 days||3.98||5%|
|Sarah Wilson||10/10||1688 days||3.98||5%|
|EMMA DARK||10/10||1688 days||3.98||5%|
|Lisa Wilson||10/10||1688 days||3.98||5%|
|Lis Francis||9/10||1688 days||3.98||5%|
|Homer Chiu||10/10||1688 days||3.98||5%|
|Dan Cawley||10/10||1719 days||3.93||5%|
|Kathrin Seifert||10/10||1719 days||3.93||5%|
|Ann Toplis||10/10||1719 days||3.93||5%|
|Trevor Watkins||10/10||1719 days||3.93||5%|
|Allison TIpper||10/10||1719 days||3.93||5%|
|Niek Evers||9/10||1719 days||3.93||5%|
|Nigel Murphy||10/10||1719 days||3.93||5%|
|Michael Bluestone||10/10||1719 days||3.93||5%|
|Frida Jehrlander||10/10||1719 days||3.93||5%|
|Heather Boucher||10/10||1719 days||3.93||5%|
|Barbara Settles||10/10||1750 days||3.88||5%|
|Alison Quigley||10/10||1780 days||3.83||5%|
|Daniel Krýcha||10/10||1780 days||3.83||5%|
|Graham Young||10/10||1994 days||3.46||4%|
|Helen Capell||10/10||2025 days||3.41||4%|
|Helen Gross||10/10||2053 days||3.36||4%|
|lizzie clarke||10/10||2084 days||3.31||4%|
|Ruben van Selm||10/10||2084 days||3.31||4%|
|Ulrich Merker||9/10||2115 days||3.25||4%|
|Jennifer Frame||10/10||2115 days||3.25||4%|
|Alex Dettori||10/10||2115 days||3.25||4%|
|Oihana San Sebastian||10/10||2115 days||3.25||4%|
|Lara Kratky||10/10||2115 days||3.25||4%|
|Gaelle C||10/10||2145 days||3.2||4%|
|Nicole Joos||10/10||2145 days||3.2||4%|
|samantha perry||10/10||2145 days||3.2||4%|
|kali burnell||10/10||2176 days||3.15||4%|
|Ricky Gullett||10/10||2176 days||3.15||4%|
|Jan Mathias||10/10||2237 days||3.04||4%|
|Juliana Marinho||8/10||2390 days||2.64||3%|
|Sarah Herdewyn||10/10||2390 days||2.78||3%|
|jake long||10/10||2418 days||2.73||3%|
|Shawnee Mohney||10/10||2449 days||2.68||3%|
|rashmi manghrani||10/10||2449 days||2.68||3%|
|Jonathan Liew||10/10||3971 days||0.08||0%|
|Karin Hell||9/10||4261 days||0.0||0%|
|Maria Massalitina||10/10||4276 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Flying Kiwi Adventure Tours experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Flying Kiwi Adventure Tours experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Flying Kiwi Adventure Tours experience has been adjusted for 190 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.