Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Flying Kiwi Adventure Tours.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Flying Kiwi Adventure Tours

Valid Reviews

144 Valid Reviews

The Flying Kiwi Adventure Tours experience has a total of 159 reviews. There are 144 valid reviews that are included when calculating the ranking score and 15 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 144 valid reviews:

Rating Count Percentage
10/10 119
83%
9/10 21
15%
8/10 2
1%
7/10 1
1%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

97.57% Average

The raw data average (mean) for all the Flying Kiwi Adventure Tours valid reviews is 97.57% and is based on 144 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

5 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 144 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 5 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 4
80%
8/10 0
0%
7/10 1
20%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.00% Average

The raw data average (mean) for all the Flying Kiwi Adventure Tours face-to-face reviews is 86.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.12%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Sarah B 10/10 115 days 97.9 100%
Laura Aiosa 8/10 176 days 95.09 97%
Sarah Geran 10/10 176 days 95.09 97%
Sarah 10/10 176 days 95.09 97%
Amanda 10/10 176 days 95.09 97%
Antoine Bordas 10/10 722 days 27.05 27%
Jack Shaked 10/10 753 days 23.53 23%
Varun Udayakumar 9/10 784 days 20.33 20%
Tina Mjn 10/10 814 days 17.51 17%
Thomas Roehm 9/10 1028 days 5.71 5%
Alex 10/10 1028 days 5.71 5%
MJ 10/10 1028 days 5.71 5%
Robert Cool 10/10 1059 days 5.21 4%
Sheila Jackson 10/10 1059 days 5.21 4%
Mantri B 9/10 1059 days 5.21 4%
NORA MUND 10/10 1059 days 5.21 4%
Mar Robles 10/10 1059 days 5.21 4%
Cwinsing 10/10 1059 days 5.21 4%
Jean Judd 10/10 1059 days 5.21 4%
James Theophilus 10/10 1059 days 5.21 4%
Mari Mitchell 10/10 1059 days 5.21 4%
Evi Frencken 9/10 1088 days 5.01 4%
Paul Reilly 10/10 1088 days 5.01 4%
Alex Lempka 10/10 1088 days 5.01 4%
Larry Lindsay 9/10 1088 days 5.01 4%
Darcy Porter 10/10 1088 days 5.01 4%
Emma 10/10 1088 days 5.01 4%
Richard Latham 10/10 1088 days 5.01 4%
Barbara Richards 10/10 1088 days 5.01 4%
Gustaf GustafK 10/10 1119 days 4.97 4%
Daniel Johansson 10/10 1119 days 4.97 4%
sara 10/10 1119 days 4.97 4%
Marcus Nyh 10/10 1119 days 4.97 4%
Alaina Allred 10/10 1119 days 4.97 4%
Matilda Fröjd 10/10 1119 days 4.97 4%
patricia 10/10 1119 days 4.97 4%
Tracee Guibord 10/10 1119 days 4.97 4%
David PAULL 10/10 1119 days 4.97 4%
isabella 9/10 1119 days 4.97 4%
Therese 10/10 1119 days 4.97 4%
Mattias Rydeblad 9/10 1119 days 4.97 4%
Jay A 10/10 1150 days 4.92 4%
Jenny Fan 10/10 1150 days 4.92 4%
Chris Norris 10/10 1150 days 4.92 4%
Ainhoa Goenaga 10/10 1150 days 4.92 4%
Anne Patzschke 10/10 1150 days 4.92 4%
Peter 10/10 1150 days 4.92 4%
meital cohen 10/10 1150 days 4.92 4%
Anna UK 10/10 1150 days 4.92 4%
Susan Simon 10/10 1150 days 4.92 4%
Tim 10/10 1180 days 4.88 4%
Virinder Sandhu 10/10 1180 days 4.88 4%
Lenny 10/10 1180 days 4.88 4%
Robyn 10/10 1180 days 4.88 4%
Josh Lawrence 10/10 1180 days 4.88 4%
Kevin Farthing 10/10 1180 days 4.88 4%
Kaia Demming 10/10 1180 days 4.88 4%
Brian Medway 10/10 1180 days 4.88 4%
Sarah 10/10 1211 days 4.84 4%
Sylvia 10/10 1211 days 4.84 4%
Anne Fischer 10/10 1303 days 4.72 4%
Dale Askew 10/10 1394 days 4.59 4%
Manuela Kohler 10/10 1394 days 4.59 4%
Courtney Fultz 9/10 1394 days 4.59 4%
Dee McC 3/10 1394 days 4.18 3%
Carina Dunkhorst 10/10 1425 days 4.55 4%
Emily Kelly 10/10 1425 days 4.55 4%
Laura G 10/10 1425 days 4.55 4%
Angela Paterson 9/10 1425 days 4.55 4%
Raima Svoboda 10/10 1425 days 4.55 4%
Renee Lance 10/10 1425 days 4.55 4%
David Ford 10/10 1425 days 4.55 4%
Yuri Jones 9/10 1425 days 4.55 4%
Heiko Dreyer 10/10 1425 days 4.55 4%
Jonathan Karron 9/10 1453 days 4.51 4%
Julia Stan 10/10 1453 days 4.51 4%
Jessica Zais 10/10 1453 days 4.51 4%
Sarah Wilson 10/10 1453 days 4.51 4%
EMMA DARK 10/10 1453 days 4.51 4%
Lisa Wilson 10/10 1453 days 4.51 4%
Lis Francis 9/10 1453 days 4.51 4%
Homer Chiu 10/10 1453 days 4.51 4%
Dan Cawley 10/10 1484 days 4.47 4%
Kathrin Seifert 10/10 1484 days 4.47 4%
Ann Toplis 10/10 1484 days 4.47 4%
Trevor Watkins 10/10 1484 days 4.47 4%
Allison TIpper 10/10 1484 days 4.47 4%
Niek Evers 9/10 1484 days 4.47 4%
Nigel Murphy 10/10 1484 days 4.47 4%
Michael Bluestone 10/10 1484 days 4.47 4%
Frida Jehrlander 10/10 1484 days 4.47 4%
Heather Boucher 10/10 1484 days 4.47 4%
Toby 10/10 1484 days 4.47 4%
Barbara Settles 10/10 1515 days 4.42 4%
Alison Quigley 10/10 1545 days 4.38 4%
Daniel Krýcha 10/10 1545 days 4.38 4%
Mon 10/10 1545 days 4.38 4%
Graham Young 10/10 1759 days 4.09 3%
Helen Capell 10/10 1790 days 4.05 3%
Helen Gross 10/10 1818 days 4.01 3%
Fletcher 10/10 1849 days 3.97 3%
lizzie clarke 10/10 1849 days 3.97 3%
Ruben van Selm 10/10 1849 days 3.97 3%
Ulrich Merker 9/10 1880 days 3.92 3%
Jennifer Frame 10/10 1880 days 3.92 3%
Alex Dettori 10/10 1880 days 3.92 3%
Oihana San Sebastian 10/10 1880 days 3.92 3%
Lara Kratky 10/10 1880 days 3.92 3%
Gaelle C 10/10 1910 days 3.88 3%
Nicole Joos 10/10 1910 days 3.88 3%
SAK 10/10 1910 days 3.88 3%
samantha perry 10/10 1910 days 3.88 3%
kali burnell 10/10 1941 days 3.84 3%
Ricky Gullett 10/10 1941 days 3.84 3%
Jan Mathias 10/10 2002 days 3.76 3%
Ruth 10/10 2155 days 3.55 3%
Juliana Marinho 8/10 2155 days 3.55 3%
Sarah Herdewyn 10/10 2155 days 3.55 3%
jake long 10/10 2183 days 3.51 3%
TravelTine 10/10 2214 days 3.47 3%
JDadey 10/10 2214 days 3.47 3%
Shawnee Mohney 10/10 2214 days 3.47 3%
Brian&Mike 10/10 2214 days 3.47 3%
rashmi manghrani 10/10 2214 days 3.47 3%
Markus_Schmitt 10/10 2275 days 3.38 2%
OllyLennard 10/10 2398 days 3.22 2%
emhewson 10/10 2549 days 3.01 2%
FlyKiwiFly 10/10 2580 days 2.97 2%
SandyK 10/10 2611 days 2.92 2%
bigappleangie 10/10 2945 days 2.47 2%
coolmodee 10/10 3006 days 2.38 1%
lana_allen 10/10 3006 days 2.38 1%
DACraddock 9/10 3006 days 2.38 1%
FeeMac 10/10 3341 days 1.92 1%
zoey1 7/10 3450 days true 2.13 1%
RichardA 9/10 3592 days true 1.9 1%
Jonhamlin 9/10 3634 days 1.52 1%
laura2482 10/10 3635 days 1.52 1%
renanf 9/10 3636 days 1.52 1%
BenD 9/10 3665 days true 1.78 1%
LauraA 9/10 3665 days true 1.78 1%
Jonathan Liew 10/10 3736 days 1.38 0%
Karin Hell 9/10 4026 days true 1.18 0%
Maria Massalitina 10/10 4041 days 0.96 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Flying Kiwi Adventure Tours experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.78% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Flying Kiwi Adventure Tours experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Flying Kiwi Adventure Tours experience has been adjusted for 89 days. Adjustments are according to the following table.

Days Adjustment
86 -1.72%
87 -1.74%
88 -1.76%
89 -1.78%
90 -1.80%
91 -1.82%
92 -1.84%

Final Ranking Score

95%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.