Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Flying Kiwi Adventure Tours.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Flying Kiwi Adventure Tours

Valid Reviews

139 Valid Reviews

The Flying Kiwi Adventure Tours experience has a total of 154 reviews. There are 139 valid reviews that are included when calculating the ranking score and 15 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 139 valid reviews:

Rating Count Percentage
10/10 115
83%
9/10 21
15%
8/10 1
1%
7/10 1
1%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

97.63% Average

The raw data average (mean) for all the Flying Kiwi Adventure Tours valid reviews is 97.63% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

5 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 139 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 5 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 4
80%
8/10 0
0%
7/10 1
20%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.00% Average

The raw data average (mean) for all the Flying Kiwi Adventure Tours face-to-face reviews is 86.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

98.16%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Antoine Bordas 10/10 385 days 100%
Jack Shaked 10/10 416 days 95%
Varun Udayakumar 9/10 447 days 89%
Tina Mjn 10/10 477 days 83%
Thomas Roehm 9/10 691 days 39%
Alex 10/10 691 days 39%
MJ 10/10 691 days 39%
Robert Cool 10/10 722 days 34%
Sheila Jackson 10/10 722 days 34%
Mantri B 9/10 722 days 34%
NORA MUND 10/10 722 days 34%
Mar Robles 10/10 722 days 34%
Cwinsing 10/10 722 days 34%
Jean Judd 10/10 722 days 34%
James Theophilus 10/10 722 days 34%
Mari Mitchell 10/10 722 days 34%
Evi Frencken 9/10 751 days 30%
Paul Reilly 10/10 751 days 30%
Alex Lempka 10/10 751 days 30%
Larry Lindsay 9/10 751 days 30%
Darcy Porter 10/10 751 days 30%
Emma 10/10 751 days 30%
Richard Latham 10/10 751 days 30%
Barbara Richards 10/10 751 days 30%
Gustaf GustafK 10/10 782 days 25%
Daniel Johansson 10/10 782 days 25%
sara 10/10 782 days 25%
Marcus Nyh 10/10 782 days 25%
Alaina Allred 10/10 782 days 25%
Matilda Fröjd 10/10 782 days 25%
patricia 10/10 782 days 25%
Tracee Guibord 10/10 782 days 25%
David PAULL 10/10 782 days 25%
isabella 9/10 782 days 25%
Therese 10/10 782 days 25%
Mattias Rydeblad 9/10 782 days 25%
Jay A 10/10 813 days 22%
Jenny Fan 10/10 813 days 22%
Chris Norris 10/10 813 days 22%
Ainhoa Goenaga 10/10 813 days 22%
Anne Patzschke 10/10 813 days 22%
Peter 10/10 813 days 22%
meital cohen 10/10 813 days 22%
Anna UK 10/10 813 days 22%
Susan Simon 10/10 813 days 22%
Tim 10/10 843 days 18%
Virinder Sandhu 10/10 843 days 18%
Lenny 10/10 843 days 18%
Robyn 10/10 843 days 18%
Josh Lawrence 10/10 843 days 18%
Kevin Farthing 10/10 843 days 18%
Kaia Demming 10/10 843 days 18%
Brian Medway 10/10 843 days 18%
Sarah 10/10 874 days 15%
Sylvia 10/10 874 days 15%
Anne Fischer 10/10 966 days 8%
Dale Askew 10/10 1057 days 5%
Manuela Kohler 10/10 1057 days 5%
Courtney Fultz 9/10 1057 days 5%
Dee McC 3/10 1057 days 4%
Carina Dunkhorst 10/10 1088 days 5%
Emily Kelly 10/10 1088 days 5%
Laura G 10/10 1088 days 5%
Angela Paterson 9/10 1088 days 5%
Raima Svoboda 10/10 1088 days 5%
Renee Lance 10/10 1088 days 5%
David Ford 10/10 1088 days 5%
Yuri Jones 9/10 1088 days 5%
Heiko Dreyer 10/10 1088 days 5%
Jonathan Karron 9/10 1116 days 5%
Julia Stan 10/10 1116 days 5%
Jessica Zais 10/10 1116 days 5%
Sarah Wilson 10/10 1116 days 5%
EMMA DARK 10/10 1116 days 5%
Lisa Wilson 10/10 1116 days 5%
Lis Francis 9/10 1116 days 5%
Homer Chiu 10/10 1116 days 5%
Dan Cawley 10/10 1147 days 5%
Kathrin Seifert 10/10 1147 days 5%
Ann Toplis 10/10 1147 days 5%
Trevor Watkins 10/10 1147 days 5%
Allison TIpper 10/10 1147 days 5%
Niek Evers 9/10 1147 days 5%
Nigel Murphy 10/10 1147 days 5%
Michael Bluestone 10/10 1147 days 5%
Frida Jehrlander 10/10 1147 days 5%
Heather Boucher 10/10 1147 days 5%
Toby 10/10 1147 days 5%
Barbara Settles 10/10 1178 days 5%
Alison Quigley 10/10 1208 days 5%
Daniel Krýcha 10/10 1208 days 5%
Mon 10/10 1208 days 5%
Graham Young 10/10 1422 days 4%
Helen Capell 10/10 1453 days 4%
Helen Gross 10/10 1481 days 4%
Fletcher 10/10 1512 days 4%
lizzie clarke 10/10 1512 days 4%
Ruben van Selm 10/10 1512 days 4%
Ulrich Merker 9/10 1543 days 4%
Jennifer Frame 10/10 1543 days 4%
Alex Dettori 10/10 1543 days 4%
Oihana San Sebastian 10/10 1543 days 4%
Lara Kratky 10/10 1543 days 4%
Gaelle C 10/10 1573 days 4%
Nicole Joos 10/10 1573 days 4%
SAK 10/10 1573 days 4%
samantha perry 10/10 1573 days 4%
kali burnell 10/10 1604 days 4%
Ricky Gullett 10/10 1604 days 4%
Jan Mathias 10/10 1665 days 4%
Ruth 10/10 1818 days 3%
Juliana Marinho 8/10 1818 days 3%
Sarah Herdewyn 10/10 1818 days 3%
jake long 10/10 1846 days 3%
TravelTine 10/10 1877 days 3%
JDadey 10/10 1877 days 3%
Shawnee Mohney 10/10 1877 days 3%
Brian&Mike 10/10 1877 days 3%
rashmi manghrani 10/10 1877 days 3%
Markus_Schmitt 10/10 1938 days 3%
OllyLennard 10/10 2061 days 3%
emhewson 10/10 2212 days 3%
FlyKiwiFly 10/10 2243 days 3%
SandyK 10/10 2274 days 3%
bigappleangie 10/10 2608 days 2%
coolmodee 10/10 2669 days 2%
lana_allen 10/10 2669 days 2%
DACraddock 9/10 2669 days 2%
FeeMac 10/10 3004 days 1%
zoey1 7/10 3113 days 2%
RichardA 9/10 3255 days 1%
Jonhamlin 9/10 3297 days 1%
laura2482 10/10 3298 days 1%
renanf 9/10 3299 days 1%
BenD 9/10 3328 days 1%
LauraA 9/10 3328 days 1%
Jonathan Liew 10/10 3399 days 1%
Karin Hell 9/10 3689 days 0%
Maria Massalitina 10/10 3704 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Flying Kiwi Adventure Tours experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.98% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Flying Kiwi Adventure Tours experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Flying Kiwi Adventure Tours experience has been adjusted for 349 days. Adjustments are according to the following table.

Days Adjustment
346 -6.92%
347 -6.94%
348 -6.96%
349 -6.98%
350 -7.00%
351 -7.02%
352 -7.04%

Final Ranking Score

91%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.