Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Flying Kiwi Adventure Tours.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
145 Valid Reviews
The Flying Kiwi Adventure Tours experience has a total of 160 reviews. There are 145 valid reviews that are included when calculating the ranking score and 15 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 145 valid reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours valid reviews is 97.31% and is based on 145 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 145 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours face-to-face reviews is 86.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Sarah B||10/10||653 days||35.96||78%|
|Laura Aiosa||8/10||714 days||26.6||58%|
|Sarah Geran||10/10||714 days||28.0||61%|
|Antoine Bordas||10/10||1260 days||4.68||10%|
|Jack Shaked||10/10||1291 days||4.62||10%|
|Varun Udayakumar||9/10||1322 days||4.56||10%|
|Tina Mjn||10/10||1352 days||4.5||10%|
|Thomas Roehm||9/10||1566 days||4.08||9%|
|Robert Cool||10/10||1597 days||4.02||9%|
|Sheila Jackson||10/10||1597 days||4.02||9%|
|Mantri B||9/10||1597 days||4.02||9%|
|NORA MUND||10/10||1597 days||4.02||9%|
|Mar Robles||10/10||1597 days||4.02||9%|
|Jean Judd||10/10||1597 days||4.02||9%|
|James Theophilus||10/10||1597 days||4.02||9%|
|Mari Mitchell||10/10||1597 days||4.02||9%|
|Evi Frencken||9/10||1626 days||3.96||9%|
|Paul Reilly||10/10||1626 days||3.96||9%|
|Alex Lempka||10/10||1626 days||3.96||9%|
|Larry Lindsay||9/10||1626 days||3.96||9%|
|Darcy Porter||10/10||1626 days||3.96||9%|
|Richard Latham||10/10||1626 days||3.96||9%|
|Barbara Richards||10/10||1626 days||3.96||9%|
|Gustaf GustafK||10/10||1657 days||3.9||8%|
|Daniel Johansson||10/10||1657 days||3.9||8%|
|Marcus Nyh||10/10||1657 days||3.9||8%|
|Alaina Allred||10/10||1657 days||3.9||8%|
|Matilda Fröjd||10/10||1657 days||3.9||8%|
|Tracee Guibord||10/10||1657 days||3.9||8%|
|David PAULL||10/10||1657 days||3.9||8%|
|Mattias Rydeblad||9/10||1657 days||3.9||8%|
|Jay A||10/10||1688 days||3.84||8%|
|Jenny Fan||10/10||1688 days||3.84||8%|
|Chris Norris||10/10||1688 days||3.84||8%|
|Ainhoa Goenaga||10/10||1688 days||3.84||8%|
|Anne Patzschke||10/10||1688 days||3.84||8%|
|meital cohen||10/10||1688 days||3.84||8%|
|Anna UK||10/10||1688 days||3.84||8%|
|Susan Simon||10/10||1688 days||3.84||8%|
|Virinder Sandhu||10/10||1718 days||3.78||8%|
|Josh Lawrence||10/10||1718 days||3.78||8%|
|Kevin Farthing||10/10||1718 days||3.78||8%|
|Kaia Demming||10/10||1718 days||3.78||8%|
|Brian Medway||10/10||1718 days||3.78||8%|
|Anne Fischer||10/10||1841 days||3.54||8%|
|Dale Askew||10/10||1932 days||3.36||7%|
|Manuela Kohler||10/10||1932 days||3.36||7%|
|Courtney Fultz||9/10||1932 days||3.36||7%|
|Dee McC||3/10||1932 days||2.59||6%|
|Carina Dunkhorst||10/10||1963 days||3.3||7%|
|Emily Kelly||10/10||1963 days||3.3||7%|
|Laura G||10/10||1963 days||3.3||7%|
|Angela Paterson||9/10||1963 days||3.3||7%|
|Raima Svoboda||10/10||1963 days||3.3||7%|
|Renee Lance||10/10||1963 days||3.3||7%|
|David Ford||10/10||1963 days||3.3||7%|
|Yuri Jones||9/10||1963 days||3.3||7%|
|Heiko Dreyer||10/10||1963 days||3.3||7%|
|Jonathan Karron||9/10||1991 days||3.25||7%|
|Julia Stan||10/10||1991 days||3.25||7%|
|Jessica Zais||10/10||1991 days||3.25||7%|
|Sarah Wilson||10/10||1991 days||3.25||7%|
|EMMA DARK||10/10||1991 days||3.25||7%|
|Lisa Wilson||10/10||1991 days||3.25||7%|
|Lis Francis||9/10||1991 days||3.25||7%|
|Homer Chiu||10/10||1991 days||3.25||7%|
|Dan Cawley||10/10||2022 days||3.19||7%|
|Kathrin Seifert||10/10||2022 days||3.19||7%|
|Ann Toplis||10/10||2022 days||3.19||7%|
|Trevor Watkins||10/10||2022 days||3.19||7%|
|Allison TIpper||10/10||2022 days||3.19||7%|
|Niek Evers||9/10||2022 days||3.19||7%|
|Nigel Murphy||10/10||2022 days||3.19||7%|
|Michael Bluestone||10/10||2022 days||3.19||7%|
|Frida Jehrlander||10/10||2022 days||3.19||7%|
|Heather Boucher||10/10||2022 days||3.19||7%|
|Barbara Settles||10/10||2053 days||3.13||7%|
|Alison Quigley||10/10||2083 days||3.07||7%|
|Daniel Krýcha||10/10||2083 days||3.07||7%|
|Graham Young||10/10||2297 days||2.65||6%|
|Helen Capell||10/10||2328 days||2.59||6%|
|Helen Gross||10/10||2356 days||2.53||5%|
|lizzie clarke||10/10||2387 days||2.47||5%|
|Ruben van Selm||10/10||2387 days||2.47||5%|
|Ulrich Merker||9/10||2418 days||2.41||5%|
|Jennifer Frame||10/10||2418 days||2.41||5%|
|Alex Dettori||10/10||2418 days||2.41||5%|
|Oihana San Sebastian||10/10||2418 days||2.41||5%|
|Lara Kratky||10/10||2418 days||2.41||5%|
|Gaelle C||10/10||2448 days||2.35||5%|
|Nicole Joos||10/10||2448 days||2.35||5%|
|samantha perry||10/10||2448 days||2.35||5%|
|kali burnell||10/10||2479 days||2.29||5%|
|Ricky Gullett||10/10||2479 days||2.29||5%|
|Jan Mathias||10/10||2540 days||2.17||5%|
|Juliana Marinho||8/10||2693 days||1.78||4%|
|Sarah Herdewyn||10/10||2693 days||1.87||4%|
|jake long||10/10||2721 days||1.82||4%|
|Shawnee Mohney||10/10||2752 days||1.76||4%|
|rashmi manghrani||10/10||2752 days||1.76||4%|
|Jonathan Liew||10/10||4274 days||0.0||0%|
|Karin Hell||9/10||4564 days||0.0||0%|
|Maria Massalitina||10/10||4579 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Flying Kiwi Adventure Tours experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Flying Kiwi Adventure Tours experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Flying Kiwi Adventure Tours experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.