Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Flying Kiwi Adventure Tours.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
139 Valid Reviews
The Flying Kiwi Adventure Tours experience has a total of 154 reviews. There are 139 valid reviews that are included when calculating the ranking score and 15 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 139 valid reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours valid reviews is 97.63% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 139 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours face-to-face reviews is 86.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Antoine Bordas||10/10||566 days||49.34||100%|
|Jack Shaked||10/10||597 days||44.3||90%|
|Varun Udayakumar||9/10||628 days||39.56||80%|
|Tina Mjn||10/10||658 days||35.26||71%|
|Thomas Roehm||9/10||872 days||12.88||24%|
|Robert Cool||10/10||903 days||10.84||20%|
|Sheila Jackson||10/10||903 days||10.84||20%|
|Mantri B||9/10||903 days||10.84||20%|
|NORA MUND||10/10||903 days||10.84||20%|
|Mar Robles||10/10||903 days||10.84||20%|
|Jean Judd||10/10||903 days||10.84||20%|
|James Theophilus||10/10||903 days||10.84||20%|
|Mari Mitchell||10/10||903 days||10.84||20%|
|Evi Frencken||9/10||932 days||9.21||17%|
|Paul Reilly||10/10||932 days||9.21||17%|
|Alex Lempka||10/10||932 days||9.21||17%|
|Larry Lindsay||9/10||932 days||9.21||17%|
|Darcy Porter||10/10||932 days||9.21||17%|
|Richard Latham||10/10||932 days||9.21||17%|
|Barbara Richards||10/10||932 days||9.21||17%|
|Gustaf GustafK||10/10||963 days||7.76||14%|
|Daniel Johansson||10/10||963 days||7.76||14%|
|Marcus Nyh||10/10||963 days||7.76||14%|
|Alaina Allred||10/10||963 days||7.76||14%|
|Matilda Fröjd||10/10||963 days||7.76||14%|
|Tracee Guibord||10/10||963 days||7.76||14%|
|David PAULL||10/10||963 days||7.76||14%|
|Mattias Rydeblad||9/10||963 days||7.76||14%|
|Jay A||10/10||994 days||6.62||11%|
|Jenny Fan||10/10||994 days||6.62||11%|
|Chris Norris||10/10||994 days||6.62||11%|
|Ainhoa Goenaga||10/10||994 days||6.62||11%|
|Anne Patzschke||10/10||994 days||6.62||11%|
|meital cohen||10/10||994 days||6.62||11%|
|Anna UK||10/10||994 days||6.62||11%|
|Susan Simon||10/10||994 days||6.62||11%|
|Virinder Sandhu||10/10||1024 days||5.8||10%|
|Josh Lawrence||10/10||1024 days||5.8||10%|
|Kevin Farthing||10/10||1024 days||5.8||10%|
|Kaia Demming||10/10||1024 days||5.8||10%|
|Brian Medway||10/10||1024 days||5.8||10%|
|Anne Fischer||10/10||1147 days||4.93||8%|
|Dale Askew||10/10||1238 days||4.8||8%|
|Manuela Kohler||10/10||1238 days||4.8||8%|
|Courtney Fultz||9/10||1238 days||4.8||8%|
|Dee McC||3/10||1238 days||4.37||7%|
|Carina Dunkhorst||10/10||1269 days||4.76||7%|
|Emily Kelly||10/10||1269 days||4.76||7%|
|Laura G||10/10||1269 days||4.76||7%|
|Angela Paterson||9/10||1269 days||4.76||7%|
|Raima Svoboda||10/10||1269 days||4.76||7%|
|Renee Lance||10/10||1269 days||4.76||7%|
|David Ford||10/10||1269 days||4.76||7%|
|Yuri Jones||9/10||1269 days||4.76||7%|
|Heiko Dreyer||10/10||1269 days||4.76||7%|
|Jonathan Karron||9/10||1297 days||4.72||7%|
|Julia Stan||10/10||1297 days||4.72||7%|
|Jessica Zais||10/10||1297 days||4.72||7%|
|Sarah Wilson||10/10||1297 days||4.72||7%|
|EMMA DARK||10/10||1297 days||4.72||7%|
|Lisa Wilson||10/10||1297 days||4.72||7%|
|Lis Francis||9/10||1297 days||4.72||7%|
|Homer Chiu||10/10||1297 days||4.72||7%|
|Dan Cawley||10/10||1328 days||4.68||7%|
|Kathrin Seifert||10/10||1328 days||4.68||7%|
|Ann Toplis||10/10||1328 days||4.68||7%|
|Trevor Watkins||10/10||1328 days||4.68||7%|
|Allison TIpper||10/10||1328 days||4.68||7%|
|Niek Evers||9/10||1328 days||4.68||7%|
|Nigel Murphy||10/10||1328 days||4.68||7%|
|Michael Bluestone||10/10||1328 days||4.68||7%|
|Frida Jehrlander||10/10||1328 days||4.68||7%|
|Heather Boucher||10/10||1328 days||4.68||7%|
|Barbara Settles||10/10||1359 days||4.64||7%|
|Alison Quigley||10/10||1389 days||4.6||7%|
|Daniel Krýcha||10/10||1389 days||4.6||7%|
|Graham Young||10/10||1603 days||4.3||6%|
|Helen Capell||10/10||1634 days||4.26||6%|
|Helen Gross||10/10||1662 days||4.22||6%|
|lizzie clarke||10/10||1693 days||4.18||6%|
|Ruben van Selm||10/10||1693 days||4.18||6%|
|Ulrich Merker||9/10||1724 days||4.14||6%|
|Jennifer Frame||10/10||1724 days||4.14||6%|
|Alex Dettori||10/10||1724 days||4.14||6%|
|Oihana San Sebastian||10/10||1724 days||4.14||6%|
|Lara Kratky||10/10||1724 days||4.14||6%|
|Gaelle C||10/10||1754 days||4.1||6%|
|Nicole Joos||10/10||1754 days||4.1||6%|
|samantha perry||10/10||1754 days||4.1||6%|
|kali burnell||10/10||1785 days||4.05||6%|
|Ricky Gullett||10/10||1785 days||4.05||6%|
|Jan Mathias||10/10||1846 days||3.97||6%|
|Juliana Marinho||8/10||1999 days||3.76||5%|
|Sarah Herdewyn||10/10||1999 days||3.76||5%|
|jake long||10/10||2027 days||3.72||5%|
|Shawnee Mohney||10/10||2058 days||3.68||5%|
|rashmi manghrani||10/10||2058 days||3.68||5%|
|Jonathan Liew||10/10||3580 days||1.6||1%|
|Karin Hell||9/10||3870 days||1.44||1%|
|Maria Massalitina||10/10||3885 days||1.18||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Flying Kiwi Adventure Tours experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Flying Kiwi Adventure Tours experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Flying Kiwi Adventure Tours experience has been adjusted for 364 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.