Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Flying Kiwi Adventure Tours.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
139 Valid Reviews
The Flying Kiwi Adventure Tours experience has a total of 154 reviews. There are 139 valid reviews that are included when calculating the ranking score and 15 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 139 valid reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours valid reviews is 97.63% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 139 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours face-to-face reviews is 86.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Antoine Bordas||10/10||385 days||100%|
|Jack Shaked||10/10||416 days||95%|
|Varun Udayakumar||9/10||447 days||89%|
|Tina Mjn||10/10||477 days||83%|
|Thomas Roehm||9/10||691 days||39%|
|Robert Cool||10/10||722 days||34%|
|Sheila Jackson||10/10||722 days||34%|
|Mantri B||9/10||722 days||34%|
|NORA MUND||10/10||722 days||34%|
|Mar Robles||10/10||722 days||34%|
|Jean Judd||10/10||722 days||34%|
|James Theophilus||10/10||722 days||34%|
|Mari Mitchell||10/10||722 days||34%|
|Evi Frencken||9/10||751 days||30%|
|Paul Reilly||10/10||751 days||30%|
|Alex Lempka||10/10||751 days||30%|
|Larry Lindsay||9/10||751 days||30%|
|Darcy Porter||10/10||751 days||30%|
|Richard Latham||10/10||751 days||30%|
|Barbara Richards||10/10||751 days||30%|
|Gustaf GustafK||10/10||782 days||25%|
|Daniel Johansson||10/10||782 days||25%|
|Marcus Nyh||10/10||782 days||25%|
|Alaina Allred||10/10||782 days||25%|
|Matilda Fröjd||10/10||782 days||25%|
|Tracee Guibord||10/10||782 days||25%|
|David PAULL||10/10||782 days||25%|
|Mattias Rydeblad||9/10||782 days||25%|
|Jay A||10/10||813 days||22%|
|Jenny Fan||10/10||813 days||22%|
|Chris Norris||10/10||813 days||22%|
|Ainhoa Goenaga||10/10||813 days||22%|
|Anne Patzschke||10/10||813 days||22%|
|meital cohen||10/10||813 days||22%|
|Anna UK||10/10||813 days||22%|
|Susan Simon||10/10||813 days||22%|
|Virinder Sandhu||10/10||843 days||18%|
|Josh Lawrence||10/10||843 days||18%|
|Kevin Farthing||10/10||843 days||18%|
|Kaia Demming||10/10||843 days||18%|
|Brian Medway||10/10||843 days||18%|
|Anne Fischer||10/10||966 days||8%|
|Dale Askew||10/10||1057 days||5%|
|Manuela Kohler||10/10||1057 days||5%|
|Courtney Fultz||9/10||1057 days||5%|
|Dee McC||3/10||1057 days||4%|
|Carina Dunkhorst||10/10||1088 days||5%|
|Emily Kelly||10/10||1088 days||5%|
|Laura G||10/10||1088 days||5%|
|Angela Paterson||9/10||1088 days||5%|
|Raima Svoboda||10/10||1088 days||5%|
|Renee Lance||10/10||1088 days||5%|
|David Ford||10/10||1088 days||5%|
|Yuri Jones||9/10||1088 days||5%|
|Heiko Dreyer||10/10||1088 days||5%|
|Jonathan Karron||9/10||1116 days||5%|
|Julia Stan||10/10||1116 days||5%|
|Jessica Zais||10/10||1116 days||5%|
|Sarah Wilson||10/10||1116 days||5%|
|EMMA DARK||10/10||1116 days||5%|
|Lisa Wilson||10/10||1116 days||5%|
|Lis Francis||9/10||1116 days||5%|
|Homer Chiu||10/10||1116 days||5%|
|Dan Cawley||10/10||1147 days||5%|
|Kathrin Seifert||10/10||1147 days||5%|
|Ann Toplis||10/10||1147 days||5%|
|Trevor Watkins||10/10||1147 days||5%|
|Allison TIpper||10/10||1147 days||5%|
|Niek Evers||9/10||1147 days||5%|
|Nigel Murphy||10/10||1147 days||5%|
|Michael Bluestone||10/10||1147 days||5%|
|Frida Jehrlander||10/10||1147 days||5%|
|Heather Boucher||10/10||1147 days||5%|
|Barbara Settles||10/10||1178 days||5%|
|Alison Quigley||10/10||1208 days||5%|
|Daniel Krýcha||10/10||1208 days||5%|
|Graham Young||10/10||1422 days||4%|
|Helen Capell||10/10||1453 days||4%|
|Helen Gross||10/10||1481 days||4%|
|lizzie clarke||10/10||1512 days||4%|
|Ruben van Selm||10/10||1512 days||4%|
|Ulrich Merker||9/10||1543 days||4%|
|Jennifer Frame||10/10||1543 days||4%|
|Alex Dettori||10/10||1543 days||4%|
|Oihana San Sebastian||10/10||1543 days||4%|
|Lara Kratky||10/10||1543 days||4%|
|Gaelle C||10/10||1573 days||4%|
|Nicole Joos||10/10||1573 days||4%|
|samantha perry||10/10||1573 days||4%|
|kali burnell||10/10||1604 days||4%|
|Ricky Gullett||10/10||1604 days||4%|
|Jan Mathias||10/10||1665 days||4%|
|Juliana Marinho||8/10||1818 days||3%|
|Sarah Herdewyn||10/10||1818 days||3%|
|jake long||10/10||1846 days||3%|
|Shawnee Mohney||10/10||1877 days||3%|
|rashmi manghrani||10/10||1877 days||3%|
|Jonathan Liew||10/10||3399 days||1%|
|Karin Hell||9/10||3689 days||0%|
|Maria Massalitina||10/10||3704 days||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Flying Kiwi Adventure Tours experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Flying Kiwi Adventure Tours experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Flying Kiwi Adventure Tours experience has been adjusted for 349 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.