Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Flying Kiwi Adventure Tours.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Flying Kiwi Adventure Tours

Valid Reviews

139 Valid Reviews

The Flying Kiwi Adventure Tours experience has a total of 154 reviews. There are 139 valid reviews that are included when calculating the ranking score and 15 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 139 valid reviews:

Rating Count Percentage
10/10 115
83%
9/10 21
15%
8/10 1
1%
7/10 1
1%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

97.63% Average

The raw data average (mean) for all the Flying Kiwi Adventure Tours valid reviews is 97.63% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

5 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 139 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 5 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 4
80%
8/10 0
0%
7/10 1
20%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.00% Average

The raw data average (mean) for all the Flying Kiwi Adventure Tours face-to-face reviews is 86.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.94%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Antoine Bordas 10/10 566 days 49.34 100%
Jack Shaked 10/10 597 days 44.3 90%
Varun Udayakumar 9/10 628 days 39.56 80%
Tina Mjn 10/10 658 days 35.26 71%
Thomas Roehm 9/10 872 days 12.88 24%
Alex 10/10 872 days 12.88 24%
MJ 10/10 872 days 12.88 24%
Robert Cool 10/10 903 days 10.84 20%
Sheila Jackson 10/10 903 days 10.84 20%
Mantri B 9/10 903 days 10.84 20%
NORA MUND 10/10 903 days 10.84 20%
Mar Robles 10/10 903 days 10.84 20%
Cwinsing 10/10 903 days 10.84 20%
Jean Judd 10/10 903 days 10.84 20%
James Theophilus 10/10 903 days 10.84 20%
Mari Mitchell 10/10 903 days 10.84 20%
Evi Frencken 9/10 932 days 9.21 17%
Paul Reilly 10/10 932 days 9.21 17%
Alex Lempka 10/10 932 days 9.21 17%
Larry Lindsay 9/10 932 days 9.21 17%
Darcy Porter 10/10 932 days 9.21 17%
Emma 10/10 932 days 9.21 17%
Richard Latham 10/10 932 days 9.21 17%
Barbara Richards 10/10 932 days 9.21 17%
Gustaf GustafK 10/10 963 days 7.76 14%
Daniel Johansson 10/10 963 days 7.76 14%
sara 10/10 963 days 7.76 14%
Marcus Nyh 10/10 963 days 7.76 14%
Alaina Allred 10/10 963 days 7.76 14%
Matilda Fröjd 10/10 963 days 7.76 14%
patricia 10/10 963 days 7.76 14%
Tracee Guibord 10/10 963 days 7.76 14%
David PAULL 10/10 963 days 7.76 14%
isabella 9/10 963 days 7.76 14%
Therese 10/10 963 days 7.76 14%
Mattias Rydeblad 9/10 963 days 7.76 14%
Jay A 10/10 994 days 6.62 11%
Jenny Fan 10/10 994 days 6.62 11%
Chris Norris 10/10 994 days 6.62 11%
Ainhoa Goenaga 10/10 994 days 6.62 11%
Anne Patzschke 10/10 994 days 6.62 11%
Peter 10/10 994 days 6.62 11%
meital cohen 10/10 994 days 6.62 11%
Anna UK 10/10 994 days 6.62 11%
Susan Simon 10/10 994 days 6.62 11%
Tim 10/10 1024 days 5.8 10%
Virinder Sandhu 10/10 1024 days 5.8 10%
Lenny 10/10 1024 days 5.8 10%
Robyn 10/10 1024 days 5.8 10%
Josh Lawrence 10/10 1024 days 5.8 10%
Kevin Farthing 10/10 1024 days 5.8 10%
Kaia Demming 10/10 1024 days 5.8 10%
Brian Medway 10/10 1024 days 5.8 10%
Sarah 10/10 1055 days 5.25 8%
Sylvia 10/10 1055 days 5.25 8%
Anne Fischer 10/10 1147 days 4.93 8%
Dale Askew 10/10 1238 days 4.8 8%
Manuela Kohler 10/10 1238 days 4.8 8%
Courtney Fultz 9/10 1238 days 4.8 8%
Dee McC 3/10 1238 days 4.37 7%
Carina Dunkhorst 10/10 1269 days 4.76 7%
Emily Kelly 10/10 1269 days 4.76 7%
Laura G 10/10 1269 days 4.76 7%
Angela Paterson 9/10 1269 days 4.76 7%
Raima Svoboda 10/10 1269 days 4.76 7%
Renee Lance 10/10 1269 days 4.76 7%
David Ford 10/10 1269 days 4.76 7%
Yuri Jones 9/10 1269 days 4.76 7%
Heiko Dreyer 10/10 1269 days 4.76 7%
Jonathan Karron 9/10 1297 days 4.72 7%
Julia Stan 10/10 1297 days 4.72 7%
Jessica Zais 10/10 1297 days 4.72 7%
Sarah Wilson 10/10 1297 days 4.72 7%
EMMA DARK 10/10 1297 days 4.72 7%
Lisa Wilson 10/10 1297 days 4.72 7%
Lis Francis 9/10 1297 days 4.72 7%
Homer Chiu 10/10 1297 days 4.72 7%
Dan Cawley 10/10 1328 days 4.68 7%
Kathrin Seifert 10/10 1328 days 4.68 7%
Ann Toplis 10/10 1328 days 4.68 7%
Trevor Watkins 10/10 1328 days 4.68 7%
Allison TIpper 10/10 1328 days 4.68 7%
Niek Evers 9/10 1328 days 4.68 7%
Nigel Murphy 10/10 1328 days 4.68 7%
Michael Bluestone 10/10 1328 days 4.68 7%
Frida Jehrlander 10/10 1328 days 4.68 7%
Heather Boucher 10/10 1328 days 4.68 7%
Toby 10/10 1328 days 4.68 7%
Barbara Settles 10/10 1359 days 4.64 7%
Alison Quigley 10/10 1389 days 4.6 7%
Daniel Krýcha 10/10 1389 days 4.6 7%
Mon 10/10 1389 days 4.6 7%
Graham Young 10/10 1603 days 4.3 6%
Helen Capell 10/10 1634 days 4.26 6%
Helen Gross 10/10 1662 days 4.22 6%
Fletcher 10/10 1693 days 4.18 6%
lizzie clarke 10/10 1693 days 4.18 6%
Ruben van Selm 10/10 1693 days 4.18 6%
Ulrich Merker 9/10 1724 days 4.14 6%
Jennifer Frame 10/10 1724 days 4.14 6%
Alex Dettori 10/10 1724 days 4.14 6%
Oihana San Sebastian 10/10 1724 days 4.14 6%
Lara Kratky 10/10 1724 days 4.14 6%
Gaelle C 10/10 1754 days 4.1 6%
Nicole Joos 10/10 1754 days 4.1 6%
SAK 10/10 1754 days 4.1 6%
samantha perry 10/10 1754 days 4.1 6%
kali burnell 10/10 1785 days 4.05 6%
Ricky Gullett 10/10 1785 days 4.05 6%
Jan Mathias 10/10 1846 days 3.97 6%
Ruth 10/10 1999 days 3.76 5%
Juliana Marinho 8/10 1999 days 3.76 5%
Sarah Herdewyn 10/10 1999 days 3.76 5%
jake long 10/10 2027 days 3.72 5%
TravelTine 10/10 2058 days 3.68 5%
JDadey 10/10 2058 days 3.68 5%
Shawnee Mohney 10/10 2058 days 3.68 5%
Brian&Mike 10/10 2058 days 3.68 5%
rashmi manghrani 10/10 2058 days 3.68 5%
Markus_Schmitt 10/10 2119 days 3.6 5%
OllyLennard 10/10 2242 days 3.43 5%
emhewson 10/10 2393 days 3.22 4%
FlyKiwiFly 10/10 2424 days 3.18 4%
SandyK 10/10 2455 days 3.14 4%
bigappleangie 10/10 2789 days 2.68 3%
coolmodee 10/10 2850 days 2.6 3%
lana_allen 10/10 2850 days 2.6 3%
DACraddock 9/10 2850 days 2.6 3%
FeeMac 10/10 3185 days 2.14 2%
zoey1 7/10 3294 days true 2.39 3%
RichardA 9/10 3436 days true 2.15 2%
Jonhamlin 9/10 3478 days 1.74 1%
laura2482 10/10 3478 days 1.74 1%
renanf 9/10 3480 days 1.73 1%
BenD 9/10 3509 days true 2.03 2%
LauraA 9/10 3509 days true 2.03 2%
Jonathan Liew 10/10 3580 days 1.6 1%
Karin Hell 9/10 3870 days true 1.44 1%
Maria Massalitina 10/10 3885 days 1.18 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Flying Kiwi Adventure Tours experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.28% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Flying Kiwi Adventure Tours experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Flying Kiwi Adventure Tours experience has been adjusted for 364 days. Adjustments are according to the following table.

Days Adjustment
361 -7.22%
362 -7.24%
363 -7.26%
364 -7.28%
365 -7.30%
366 -7.32%
367 -7.34%

Final Ranking Score

91%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.