Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Flying Kiwi Adventure Tours.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
144 Valid Reviews
The Flying Kiwi Adventure Tours experience has a total of 159 reviews. There are 144 valid reviews that are included when calculating the ranking score and 15 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 144 valid reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours valid reviews is 97.57% and is based on 144 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 144 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours face-to-face reviews is 86.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Sarah B||10/10||50 days||99.6||100%|
|Laura Aiosa||8/10||111 days||98.05||98%|
|Sarah Geran||10/10||111 days||98.05||98%|
|Antoine Bordas||10/10||656 days||35.54||35%|
|Jack Shaked||10/10||687 days||31.38||31%|
|Varun Udayakumar||9/10||718 days||27.52||27%|
|Tina Mjn||10/10||748 days||24.08||23%|
|Thomas Roehm||9/10||962 days||7.8||7%|
|Robert Cool||10/10||993 days||6.65||6%|
|Sheila Jackson||10/10||993 days||6.65||6%|
|Mantri B||9/10||993 days||6.65||6%|
|NORA MUND||10/10||993 days||6.65||6%|
|Mar Robles||10/10||993 days||6.65||6%|
|Jean Judd||10/10||993 days||6.65||6%|
|James Theophilus||10/10||993 days||6.65||6%|
|Mari Mitchell||10/10||994 days||6.62||6%|
|Evi Frencken||9/10||1022 days||5.84||5%|
|Paul Reilly||10/10||1022 days||5.84||5%|
|Alex Lempka||10/10||1022 days||5.84||5%|
|Larry Lindsay||9/10||1022 days||5.84||5%|
|Darcy Porter||10/10||1022 days||5.84||5%|
|Richard Latham||10/10||1023 days||5.82||5%|
|Barbara Richards||10/10||1023 days||5.82||5%|
|Gustaf GustafK||10/10||1053 days||5.28||4%|
|Daniel Johansson||10/10||1053 days||5.28||4%|
|Marcus Nyh||10/10||1053 days||5.28||4%|
|Alaina Allred||10/10||1053 days||5.28||4%|
|Matilda Fröjd||10/10||1053 days||5.28||4%|
|Tracee Guibord||10/10||1053 days||5.28||4%|
|David PAULL||10/10||1054 days||5.27||4%|
|Mattias Rydeblad||9/10||1054 days||5.27||4%|
|Jay A||10/10||1084 days||5.02||4%|
|Jenny Fan||10/10||1084 days||5.02||4%|
|Chris Norris||10/10||1085 days||5.02||4%|
|Ainhoa Goenaga||10/10||1085 days||5.02||4%|
|Anne Patzschke||10/10||1085 days||5.02||4%|
|meital cohen||10/10||1085 days||5.02||4%|
|Anna UK||10/10||1085 days||5.02||4%|
|Susan Simon||10/10||1085 days||5.02||4%|
|Virinder Sandhu||10/10||1114 days||4.97||4%|
|Josh Lawrence||10/10||1114 days||4.97||4%|
|Kevin Farthing||10/10||1115 days||4.97||4%|
|Kaia Demming||10/10||1115 days||4.97||4%|
|Brian Medway||10/10||1115 days||4.97||4%|
|Anne Fischer||10/10||1238 days||4.8||4%|
|Dale Askew||10/10||1328 days||4.68||4%|
|Manuela Kohler||10/10||1328 days||4.68||4%|
|Courtney Fultz||9/10||1328 days||4.68||4%|
|Dee McC||3/10||1328 days||4.26||3%|
|Carina Dunkhorst||10/10||1359 days||4.64||4%|
|Emily Kelly||10/10||1359 days||4.64||4%|
|Laura G||10/10||1359 days||4.64||4%|
|Angela Paterson||9/10||1359 days||4.64||4%|
|Raima Svoboda||10/10||1359 days||4.64||4%|
|Renee Lance||10/10||1359 days||4.64||4%|
|David Ford||10/10||1359 days||4.64||4%|
|Yuri Jones||9/10||1359 days||4.64||4%|
|Heiko Dreyer||10/10||1359 days||4.64||4%|
|Jonathan Karron||9/10||1387 days||4.6||4%|
|Julia Stan||10/10||1387 days||4.6||4%|
|Jessica Zais||10/10||1387 days||4.6||4%|
|Sarah Wilson||10/10||1387 days||4.6||4%|
|EMMA DARK||10/10||1387 days||4.6||4%|
|Lisa Wilson||10/10||1387 days||4.6||4%|
|Lis Francis||9/10||1387 days||4.6||4%|
|Homer Chiu||10/10||1387 days||4.6||4%|
|Dan Cawley||10/10||1418 days||4.56||4%|
|Kathrin Seifert||10/10||1418 days||4.56||4%|
|Ann Toplis||10/10||1418 days||4.56||4%|
|Trevor Watkins||10/10||1418 days||4.56||4%|
|Allison TIpper||10/10||1418 days||4.56||4%|
|Niek Evers||9/10||1419 days||4.56||4%|
|Nigel Murphy||10/10||1419 days||4.56||4%|
|Michael Bluestone||10/10||1419 days||4.56||4%|
|Frida Jehrlander||10/10||1419 days||4.56||4%|
|Heather Boucher||10/10||1419 days||4.56||4%|
|Barbara Settles||10/10||1449 days||4.52||4%|
|Alison Quigley||10/10||1479 days||4.47||3%|
|Daniel Krýcha||10/10||1479 days||4.47||3%|
|Graham Young||10/10||1694 days||4.18||3%|
|Helen Capell||10/10||1725 days||4.14||3%|
|Helen Gross||10/10||1753 days||4.1||3%|
|lizzie clarke||10/10||1784 days||4.06||3%|
|Ruben van Selm||10/10||1784 days||4.06||3%|
|Ulrich Merker||9/10||1815 days||4.01||3%|
|Jennifer Frame||10/10||1815 days||4.01||3%|
|Alex Dettori||10/10||1815 days||4.01||3%|
|Oihana San Sebastian||10/10||1815 days||4.01||3%|
|Lara Kratky||10/10||1815 days||4.01||3%|
|Gaelle C||10/10||1845 days||3.97||3%|
|Nicole Joos||10/10||1845 days||3.97||3%|
|samantha perry||10/10||1845 days||3.97||3%|
|kali burnell||10/10||1876 days||3.93||3%|
|Ricky Gullett||10/10||1876 days||3.93||3%|
|Jan Mathias||10/10||1937 days||3.85||3%|
|Juliana Marinho||8/10||2090 days||3.64||3%|
|Sarah Herdewyn||10/10||2090 days||3.64||3%|
|jake long||10/10||2117 days||3.6||3%|
|Shawnee Mohney||10/10||2149 days||3.56||3%|
|rashmi manghrani||10/10||2149 days||3.56||3%|
|Jonathan Liew||10/10||3671 days||1.47||0%|
|Karin Hell||9/10||3961 days||1.29||0%|
|Maria Massalitina||10/10||3975 days||1.05||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Flying Kiwi Adventure Tours experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Flying Kiwi Adventure Tours experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Flying Kiwi Adventure Tours experience has been adjusted for 23 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.