Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Flying Kiwi Adventure Tours.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
145 Valid Reviews
The Flying Kiwi Adventure Tours experience has a total of 160 reviews. There are 145 valid reviews that are included when calculating the ranking score and 15 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 145 valid reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours valid reviews is 97.31% and is based on 145 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 145 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours face-to-face reviews is 86.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Sarah B||10/10||230 days||91.62||93%|
|Laura Aiosa||8/10||291 days||86.58||88%|
|Sarah Geran||10/10||291 days||86.58||88%|
|Antoine Bordas||10/10||837 days||15.55||15%|
|Jack Shaked||10/10||868 days||13.17||13%|
|Varun Udayakumar||9/10||899 days||11.09||11%|
|Tina Mjn||10/10||929 days||9.37||9%|
|Thomas Roehm||9/10||1143 days||4.93||4%|
|Robert Cool||10/10||1174 days||4.89||4%|
|Sheila Jackson||10/10||1174 days||4.89||4%|
|Mantri B||9/10||1174 days||4.89||4%|
|NORA MUND||10/10||1174 days||4.89||4%|
|Mar Robles||10/10||1174 days||4.89||4%|
|Jean Judd||10/10||1174 days||4.89||4%|
|James Theophilus||10/10||1174 days||4.89||4%|
|Mari Mitchell||10/10||1174 days||4.89||4%|
|Evi Frencken||9/10||1203 days||4.85||4%|
|Paul Reilly||10/10||1203 days||4.85||4%|
|Alex Lempka||10/10||1203 days||4.85||4%|
|Larry Lindsay||9/10||1203 days||4.85||4%|
|Darcy Porter||10/10||1203 days||4.85||4%|
|Richard Latham||10/10||1203 days||4.85||4%|
|Barbara Richards||10/10||1203 days||4.85||4%|
|Gustaf GustafK||10/10||1234 days||4.81||4%|
|Daniel Johansson||10/10||1234 days||4.81||4%|
|Marcus Nyh||10/10||1234 days||4.81||4%|
|Alaina Allred||10/10||1234 days||4.81||4%|
|Matilda Fröjd||10/10||1234 days||4.81||4%|
|Tracee Guibord||10/10||1234 days||4.81||4%|
|David PAULL||10/10||1234 days||4.81||4%|
|Mattias Rydeblad||9/10||1234 days||4.81||4%|
|Jay A||10/10||1265 days||4.77||4%|
|Jenny Fan||10/10||1265 days||4.77||4%|
|Chris Norris||10/10||1265 days||4.77||4%|
|Ainhoa Goenaga||10/10||1265 days||4.77||4%|
|Anne Patzschke||10/10||1265 days||4.77||4%|
|meital cohen||10/10||1265 days||4.77||4%|
|Anna UK||10/10||1265 days||4.77||4%|
|Susan Simon||10/10||1265 days||4.77||4%|
|Virinder Sandhu||10/10||1295 days||4.73||4%|
|Josh Lawrence||10/10||1295 days||4.73||4%|
|Kevin Farthing||10/10||1295 days||4.73||4%|
|Kaia Demming||10/10||1295 days||4.73||4%|
|Brian Medway||10/10||1295 days||4.73||4%|
|Anne Fischer||10/10||1418 days||4.56||4%|
|Dale Askew||10/10||1509 days||4.43||4%|
|Manuela Kohler||10/10||1509 days||4.43||4%|
|Courtney Fultz||9/10||1509 days||4.43||4%|
|Dee McC||3/10||1509 days||4.03||3%|
|Carina Dunkhorst||10/10||1540 days||4.39||4%|
|Emily Kelly||10/10||1540 days||4.39||4%|
|Laura G||10/10||1540 days||4.39||4%|
|Angela Paterson||9/10||1540 days||4.39||4%|
|Raima Svoboda||10/10||1540 days||4.39||4%|
|Renee Lance||10/10||1540 days||4.39||4%|
|David Ford||10/10||1540 days||4.39||4%|
|Yuri Jones||9/10||1540 days||4.39||4%|
|Heiko Dreyer||10/10||1540 days||4.39||4%|
|Jonathan Karron||9/10||1568 days||4.35||4%|
|Julia Stan||10/10||1568 days||4.35||4%|
|Jessica Zais||10/10||1568 days||4.35||4%|
|Sarah Wilson||10/10||1568 days||4.35||4%|
|EMMA DARK||10/10||1568 days||4.35||4%|
|Lisa Wilson||10/10||1568 days||4.35||4%|
|Lis Francis||9/10||1568 days||4.35||4%|
|Homer Chiu||10/10||1568 days||4.35||4%|
|Dan Cawley||10/10||1599 days||4.31||4%|
|Kathrin Seifert||10/10||1599 days||4.31||4%|
|Ann Toplis||10/10||1599 days||4.31||4%|
|Trevor Watkins||10/10||1599 days||4.31||4%|
|Allison TIpper||10/10||1599 days||4.31||4%|
|Niek Evers||9/10||1599 days||4.31||4%|
|Nigel Murphy||10/10||1599 days||4.31||4%|
|Michael Bluestone||10/10||1599 days||4.31||4%|
|Frida Jehrlander||10/10||1599 days||4.31||4%|
|Heather Boucher||10/10||1599 days||4.31||4%|
|Barbara Settles||10/10||1630 days||4.27||4%|
|Alison Quigley||10/10||1660 days||4.23||4%|
|Daniel Krýcha||10/10||1660 days||4.23||4%|
|Graham Young||10/10||1874 days||3.93||3%|
|Helen Capell||10/10||1905 days||3.89||3%|
|Helen Gross||10/10||1933 days||3.85||3%|
|lizzie clarke||10/10||1964 days||3.81||3%|
|Ruben van Selm||10/10||1964 days||3.81||3%|
|Ulrich Merker||9/10||1995 days||3.77||3%|
|Jennifer Frame||10/10||1995 days||3.77||3%|
|Alex Dettori||10/10||1995 days||3.77||3%|
|Oihana San Sebastian||10/10||1995 days||3.77||3%|
|Lara Kratky||10/10||1995 days||3.77||3%|
|Gaelle C||10/10||2025 days||3.73||3%|
|Nicole Joos||10/10||2025 days||3.73||3%|
|samantha perry||10/10||2025 days||3.73||3%|
|kali burnell||10/10||2056 days||3.68||3%|
|Ricky Gullett||10/10||2056 days||3.68||3%|
|Jan Mathias||10/10||2117 days||3.6||3%|
|Juliana Marinho||8/10||2270 days||3.39||3%|
|Sarah Herdewyn||10/10||2270 days||3.39||3%|
|jake long||10/10||2298 days||3.35||3%|
|Shawnee Mohney||10/10||2329 days||3.31||3%|
|rashmi manghrani||10/10||2329 days||3.31||3%|
|Jonathan Liew||10/10||3851 days||1.22||0%|
|Karin Hell||9/10||4141 days||0.99||0%|
|Maria Massalitina||10/10||4156 days||0.81||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Flying Kiwi Adventure Tours experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Flying Kiwi Adventure Tours experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Flying Kiwi Adventure Tours experience has been adjusted for 70 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.