Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Flying Kiwi Adventure Tours.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Flying Kiwi Adventure Tours

Valid Reviews

145 Valid Reviews

The Flying Kiwi Adventure Tours experience has a total of 160 reviews. There are 145 valid reviews that are included when calculating the ranking score and 15 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 145 valid reviews:

Rating Count Percentage
10/10 119
82%
9/10 21
14%
8/10 2
1%
7/10 1
1%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

97.31% Average

The raw data average (mean) for all the Flying Kiwi Adventure Tours valid reviews is 97.31% and is based on 145 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

5 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 145 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 5 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 4
80%
8/10 0
0%
7/10 1
20%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.00% Average

The raw data average (mean) for all the Flying Kiwi Adventure Tours face-to-face reviews is 86.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

94.37%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Wendy 6/10 227 days 76.22 95%
Sarah B 10/10 350 days 80.59 100%
Laura Aiosa 8/10 411 days 69.57 86%
Sarah Geran 10/10 411 days 73.23 91%
Sarah 10/10 411 days 73.23 91%
Amanda 10/10 411 days 73.23 91%
Antoine Bordas 10/10 957 days 8.02 10%
Jack Shaked 10/10 988 days 6.81 8%
Varun Udayakumar 9/10 1019 days 5.92 7%
Tina Mjn 10/10 1049 days 5.34 7%
Thomas Roehm 9/10 1263 days 4.71 6%
Alex 10/10 1263 days 4.71 6%
MJ 10/10 1263 days 4.71 6%
Robert Cool 10/10 1294 days 4.66 6%
Sheila Jackson 10/10 1294 days 4.66 6%
Mantri B 9/10 1294 days 4.66 6%
NORA MUND 10/10 1294 days 4.66 6%
Mar Robles 10/10 1294 days 4.66 6%
Cwinsing 10/10 1294 days 4.66 6%
Jean Judd 10/10 1294 days 4.66 6%
James Theophilus 10/10 1294 days 4.66 6%
Mari Mitchell 10/10 1294 days 4.66 6%
Evi Frencken 9/10 1323 days 4.61 6%
Paul Reilly 10/10 1323 days 4.61 6%
Alex Lempka 10/10 1323 days 4.61 6%
Larry Lindsay 9/10 1323 days 4.61 6%
Darcy Porter 10/10 1323 days 4.61 6%
Emma 10/10 1323 days 4.61 6%
Richard Latham 10/10 1323 days 4.61 6%
Barbara Richards 10/10 1323 days 4.61 6%
Gustaf GustafK 10/10 1354 days 4.56 6%
Daniel Johansson 10/10 1354 days 4.56 6%
sara 10/10 1354 days 4.56 6%
Marcus Nyh 10/10 1354 days 4.56 6%
Alaina Allred 10/10 1354 days 4.56 6%
Matilda Fröjd 10/10 1354 days 4.56 6%
patricia 10/10 1354 days 4.56 6%
Tracee Guibord 10/10 1354 days 4.56 6%
David PAULL 10/10 1354 days 4.56 6%
isabella 9/10 1354 days 4.56 6%
Therese 10/10 1354 days 4.56 6%
Mattias Rydeblad 9/10 1354 days 4.56 6%
Jay A 10/10 1385 days 4.5 6%
Jenny Fan 10/10 1385 days 4.5 6%
Chris Norris 10/10 1385 days 4.5 6%
Ainhoa Goenaga 10/10 1385 days 4.5 6%
Anne Patzschke 10/10 1385 days 4.5 6%
Peter 10/10 1385 days 4.5 6%
meital cohen 10/10 1385 days 4.5 6%
Anna UK 10/10 1385 days 4.5 6%
Susan Simon 10/10 1385 days 4.5 6%
Tim 10/10 1415 days 4.45 6%
Virinder Sandhu 10/10 1415 days 4.45 6%
Lenny 10/10 1415 days 4.45 6%
Robyn 10/10 1415 days 4.45 6%
Josh Lawrence 10/10 1415 days 4.45 6%
Kevin Farthing 10/10 1415 days 4.45 6%
Kaia Demming 10/10 1415 days 4.45 6%
Brian Medway 10/10 1415 days 4.45 6%
Sarah 10/10 1446 days 4.4 5%
Sylvia 10/10 1446 days 4.4 5%
Anne Fischer 10/10 1538 days 4.24 5%
Dale Askew 10/10 1629 days 4.09 5%
Manuela Kohler 10/10 1629 days 4.09 5%
Courtney Fultz 9/10 1629 days 4.09 5%
Dee McC 3/10 1629 days 3.15 4%
Carina Dunkhorst 10/10 1660 days 4.03 5%
Emily Kelly 10/10 1660 days 4.03 5%
Laura G 10/10 1660 days 4.03 5%
Angela Paterson 9/10 1660 days 4.03 5%
Raima Svoboda 10/10 1660 days 4.03 5%
Renee Lance 10/10 1660 days 4.03 5%
David Ford 10/10 1660 days 4.03 5%
Yuri Jones 9/10 1660 days 4.03 5%
Heiko Dreyer 10/10 1660 days 4.03 5%
Jonathan Karron 9/10 1688 days 3.98 5%
Julia Stan 10/10 1688 days 3.98 5%
Jessica Zais 10/10 1688 days 3.98 5%
Sarah Wilson 10/10 1688 days 3.98 5%
EMMA DARK 10/10 1688 days 3.98 5%
Lisa Wilson 10/10 1688 days 3.98 5%
Lis Francis 9/10 1688 days 3.98 5%
Homer Chiu 10/10 1688 days 3.98 5%
Dan Cawley 10/10 1719 days 3.93 5%
Kathrin Seifert 10/10 1719 days 3.93 5%
Ann Toplis 10/10 1719 days 3.93 5%
Trevor Watkins 10/10 1719 days 3.93 5%
Allison TIpper 10/10 1719 days 3.93 5%
Niek Evers 9/10 1719 days 3.93 5%
Nigel Murphy 10/10 1719 days 3.93 5%
Michael Bluestone 10/10 1719 days 3.93 5%
Frida Jehrlander 10/10 1719 days 3.93 5%
Heather Boucher 10/10 1719 days 3.93 5%
Toby 10/10 1719 days 3.93 5%
Barbara Settles 10/10 1750 days 3.88 5%
Alison Quigley 10/10 1780 days 3.83 5%
Daniel Krýcha 10/10 1780 days 3.83 5%
Mon 10/10 1780 days 3.83 5%
Graham Young 10/10 1994 days 3.46 4%
Helen Capell 10/10 2025 days 3.41 4%
Helen Gross 10/10 2053 days 3.36 4%
Fletcher 10/10 2084 days 3.31 4%
lizzie clarke 10/10 2084 days 3.31 4%
Ruben van Selm 10/10 2084 days 3.31 4%
Ulrich Merker 9/10 2115 days 3.25 4%
Jennifer Frame 10/10 2115 days 3.25 4%
Alex Dettori 10/10 2115 days 3.25 4%
Oihana San Sebastian 10/10 2115 days 3.25 4%
Lara Kratky 10/10 2115 days 3.25 4%
Gaelle C 10/10 2145 days 3.2 4%
Nicole Joos 10/10 2145 days 3.2 4%
SAK 10/10 2145 days 3.2 4%
samantha perry 10/10 2145 days 3.2 4%
kali burnell 10/10 2176 days 3.15 4%
Ricky Gullett 10/10 2176 days 3.15 4%
Jan Mathias 10/10 2237 days 3.04 4%
Ruth 10/10 2390 days 2.78 3%
Juliana Marinho 8/10 2390 days 2.64 3%
Sarah Herdewyn 10/10 2390 days 2.78 3%
jake long 10/10 2418 days 2.73 3%
TravelTine 10/10 2449 days 2.68 3%
JDadey 10/10 2449 days 2.68 3%
Shawnee Mohney 10/10 2449 days 2.68 3%
Brian&Mike 10/10 2449 days 2.68 3%
rashmi manghrani 10/10 2449 days 2.68 3%
Markus_Schmitt 10/10 2510 days 2.58 3%
OllyLennard 10/10 2633 days 2.37 3%
emhewson 10/10 2784 days 2.11 3%
FlyKiwiFly 10/10 2815 days 2.05 3%
SandyK 10/10 2846 days 2.0 2%
bigappleangie 10/10 3180 days 1.43 2%
coolmodee 10/10 3241 days 1.33 2%
lana_allen 10/10 3241 days 1.33 2%
DACraddock 9/10 3241 days 1.33 2%
FeeMac 10/10 3576 days 0.75 1%
zoey1 7/10 3685 days true 0.51 1%
RichardA 9/10 3827 days true 0.32 0%
Jonhamlin 9/10 3869 days 0.25 0%
laura2482 10/10 3870 days 0.25 0%
renanf 9/10 3871 days 0.25 0%
BenD 9/10 3900 days true 0.2 0%
LauraA 9/10 3900 days true 0.2 0%
Jonathan Liew 10/10 3971 days 0.08 0%
Karin Hell 9/10 4261 days true 0.0 0%
Maria Massalitina 10/10 4276 days 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Flying Kiwi Adventure Tours experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.80% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Flying Kiwi Adventure Tours experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Flying Kiwi Adventure Tours experience has been adjusted for 190 days. Adjustments are according to the following table.

Days Adjustment
187 -3.74%
188 -3.76%
189 -3.78%
190 -3.80%
191 -3.82%
192 -3.84%
193 -3.86%

Final Ranking Score

91%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.