Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Abel Tasman Aqua Taxi.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Abel Tasman Aqua Taxi
Valid Reviews
246 Valid Reviews
The Abel Tasman Aqua Taxi experience has a total of 246 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 246 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 67 |
|
27% |
| 9/10 | 64 |
|
26% |
| 8/10 | 70 |
|
28% |
| 7/10 | 34 |
|
14% |
| 6/10 | 6 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
85.33% Average
The raw data average (mean) for all the Abel Tasman Aqua Taxi valid reviews is 85.33% and is based on 246 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
236 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 246 valid reviews, the experience has 236 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 236 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
26% |
| 9/10 | 62 |
|
26% |
| 8/10 | 68 |
|
29% |
| 7/10 | 34 |
|
14% |
| 6/10 | 6 |
|
3% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Abel Tasman Aqua Taxi face-to-face reviews is 85.34% and is based on 236 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Lynette Valk | 10/10 | 1740 days | 100% |
| Emma | 9/10 | 2134 days | 80% |
| JBUSA | 1/10 | 2591 days | 26% |
| Isabel Zedelius | 10/10 | 3240 days | 41% |
| Barbara Hirsch | 6/10 | 3247 days | 35% |
| Colin George | 10/10 | 3289 days | 39% |
| Babs Muelink | 8/10 | 3292 days | 38% |
| Harry Smit | 8/10 | 3292 days | 38% |
| Danny | 9/10 | 3302 days | 38% |
| Miriam Gamble | 10/10 | 3337 days | 37% |
| Josh Symons | 8/10 | 3573 days | 28% |
| Lewis Whittle | 8/10 | 3576 days | 28% |
| Max von Felde | 8/10 | 3578 days | 28% |
| Gabriel Siibers | 9/10 | 3595 days | 28% |
| Stephan | 8/10 | 3637 days | 26% |
| Lola | 10/10 | 4265 days | 3% |
| Steffen | 9/10 | 4295 days | 2% |
| Helma Druyken | 7/10 | 4295 days | 2% |
| Austin Johns | 10/10 | 4299 days | 2% |
| Johanna Kofler | 9/10 | 4300 days | 2% |
| Sarah | 10/10 | 4321 days | 1% |
| Mike Majnik | 10/10 | 4321 days | 1% |
| Andreas Jung | 8/10 | 4321 days | 1% |
| Emilie Chanbon | 8/10 | 4328 days | 1% |
| Alexis Redor | 8/10 | 4328 days | 1% |
| Petra Kurcova | 8/10 | 4345 days | 0% |
| Adam Balcar | 8/10 | 4345 days | 0% |
| Elin Paulssen | 10/10 | 4356 days | 0% |
| Monique Browne | 10/10 | 4358 days | 0% |
| Hendrik Rother | 9/10 | 4653 days | 18% |
| Camille Coombes | 6/10 | 4655 days | 15% |
| Mathieu Maran | 6/10 | 4655 days | 15% |
| Glenn Surzur | 7/10 | 4664 days | 17% |
| Caderet | 8/10 | 4664 days | 17% |
| Francois Marchar | 7/10 | 4672 days | 17% |
| Mo Downes | 8/10 | 4676 days | 17% |
| Lagunegrand | 8/10 | 4678 days | 17% |
| Pink | 6/10 | 4695 days | 15% |
| Nadine and Jan | 7/10 | 4734 days | 17% |
| Jason | 7/10 | 4739 days | 17% |
| Kohler | 9/10 | 4741 days | 18% |
| Annie | 9/10 | 4745 days | 18% |
| Frans Derks | 9/10 | 4745 days | 18% |
| Simon Rawlinson | 9/10 | 5008 days | 18% |
| Sam | 10/10 | 5031 days | 18% |
| Carolee Webster | 10/10 | 5036 days | 18% |
| Inge & Erik | 9/10 | 5037 days | 18% |
| Cole | 9/10 | 5038 days | 18% |
| Frans Roebroek | 9/10 | 5038 days | 18% |
| M H Hansen | 10/10 | 5039 days | 18% |
| Nick & Adele Waller | 10/10 | 5039 days | 18% |
| Stefes Wencke | 9/10 | 5040 days | 18% |
| Peter Holt | 9/10 | 5044 days | 18% |
| Nout de Wit | 7/10 | 5048 days | 17% |
| Guillaume Milcent | 7/10 | 5053 days | 17% |
| J Knol | 8/10 | 5082 days | 17% |
| Bradley | 9/10 | 5101 days | 18% |
| Sanne Ta Stroete | 8/10 | 5107 days | 17% |
| Steve & Maggie | 7/10 | 5119 days | 17% |
| Chris & Susanna | 4/10 | 5119 days | 11% |
| Moniek Roelots | 8/10 | 5125 days | 17% |
| Eri & Udo Seifert | 9/10 | 5127 days | 18% |
| Caroline | 8/10 | 5127 days | 17% |
| Jane Stalker | 8/10 | 5133 days | 17% |
| Andreas & Sonja | 7/10 | 5134 days | 17% |
| Remco te Lintum | 8/10 | 5134 days | 17% |
| Janet Arber | 9/10 | 5343 days | 18% |
| Michael Welscheubach | 10/10 | 5344 days | 18% |
| Lisa Milton | 10/10 | 5355 days | 18% |
| Karsten Tannhauser | 10/10 | 5376 days | 18% |
| Lynn | 10/10 | 5381 days | 18% |
| Jackie MacRostie | 10/10 | 5383 days | 18% |
| Nathalie Verzeletti | 8/10 | 5383 days | 17% |
| Jen Fyfe | 7/10 | 5384 days | 17% |
| David and Karen | 10/10 | 5385 days | 18% |
| Michaela Strohmarer | 10/10 | 5385 days | 18% |
| Alan Jeffery | 8/10 | 5389 days | 17% |
| Rachel Kent-Lawton | 9/10 | 5393 days | 18% |
| Bart & Kim | 10/10 | 5394 days | 18% |
| M Holierhoek | 7/10 | 5395 days | 17% |
| Mark Irwin | 7/10 | 5404 days | 17% |
| Andrew Koster | 8/10 | 5406 days | 17% |
| Bernard Gastaud | 9/10 | 5406 days | 18% |
| G Elliason | 9/10 | 5407 days | 18% |
| Ruben and Jetske | 7/10 | 5411 days | 17% |
| Trov & Liz Warren | 10/10 | 5413 days | 18% |
| Heike Toepelt | 10/10 | 5413 days | 18% |
| Michael Eck | 9/10 | 5414 days | 18% |
| Markus Richert | 8/10 | 5415 days | 17% |
| Jean-Paul Le Clair | 6/10 | 5415 days | 15% |
| Pam de Vos | 8/10 | 5417 days | 17% |
| Katherine Bernsdorf | 9/10 | 5417 days | 18% |
| Claudia | 10/10 | 5685 days | 18% |
| Martina Pankova | 9/10 | 5733 days | 18% |
| Kevin F | 9/10 | 5740 days | 18% |
| Dwight Odland | 9/10 | 5744 days | 18% |
| Keita-Karen Buchanan | 10/10 | 5744 days | 18% |
| Siobhan Lorgena | 8/10 | 5755 days | 17% |
| NZ_Nana | 10/10 | 5758 days | 18% |
| hughesW | 8/10 | 5758 days | 17% |
| Ian Watson | 10/10 | 5759 days | 18% |
| Tony Killingray | 8/10 | 5761 days | 17% |
| Mark Ashton | 10/10 | 5764 days | 18% |
| Senel | 8/10 | 5765 days | 17% |
| Haitsma | 7/10 | 5766 days | 17% |
| Mark | 9/10 | 5766 days | 18% |
| Hans de Rijk | 9/10 | 5768 days | 18% |
| Lynn Tichauer | 10/10 | 5769 days | 18% |
| Bunnik | 9/10 | 5771 days | 18% |
| Eva | 8/10 | 5775 days | 17% |
| Brenda Brelinski | 10/10 | 5780 days | 18% |
| Fam Schuijers | 8/10 | 5781 days | 17% |
| Irene Turley | 9/10 | 5781 days | 18% |
| Alex Baxter | 4/10 | 5782 days | 11% |
| Groen | 7/10 | 5783 days | 17% |
| Mark Marg | 8/10 | 5785 days | 17% |
| Yvonne Ing | 9/10 | 5785 days | 18% |
| Otto | 7/10 | 5785 days | 17% |
| Annette Friskopp | 8/10 | 5786 days | 17% |
| Vu Thi Lan | 6/10 | 5803 days | 15% |
| marylus | 8/10 | 5832 days | 17% |
| elskeb | 7/10 | 5836 days | 17% |
| djrogers | 8/10 | 5841 days | 17% |
| Jane | 10/10 | 5848 days | 18% |
| Seiler | 10/10 | 5850 days | 18% |
| mdarras | 7/10 | 5852 days | 17% |
| Hanne Wichmann | 10/10 | 5852 days | 18% |
| Jansen | 8/10 | 5852 days | 17% |
| Hans & Karin | 8/10 | 5852 days | 17% |
| Bert Wierzy | 8/10 | 5855 days | 17% |
| Gaelle | 8/10 | 5858 days | 17% |
| Ricarda | 8/10 | 5858 days | 17% |
| Alexis De Wilde | 9/10 | 5858 days | 18% |
| Malinka Nuefeld | 9/10 | 5858 days | 18% |
| Philip Ryott | 9/10 | 5858 days | 18% |
| Vicki Cashmore | 9/10 | 5860 days | 18% |
| Flavia Mionelli | 10/10 | 5860 days | 18% |
| J Keimel | 8/10 | 5860 days | 17% |
| Ana Garcia | 9/10 | 5861 days | 18% |
| TomM | 9/10 | 6084 days | 18% |
| MorganK | 9/10 | 6084 days | 18% |
| YohanM | 8/10 | 6087 days | 17% |
| Dirk | 7/10 | 6092 days | 17% |
| IanM | 7/10 | 6092 days | 17% |
| CornelissenS | 8/10 | 6109 days | 17% |
| Fred | 8/10 | 6116 days | 17% |
| Wouter Muller | 7/10 | 6116 days | 17% |
| Ian | 10/10 | 6116 days | 18% |
| Nick | 9/10 | 6121 days | 18% |
| Halley | 9/10 | 6123 days | 18% |
| Brian | 10/10 | 6123 days | 18% |
| StephC | 7/10 | 6125 days | 17% |
| RokP | 10/10 | 6125 days | 18% |
| NikolaGermany | 8/10 | 6125 days | 17% |
| FrankFlemming | 10/10 | 6126 days | 18% |
| JoanneM | 8/10 | 6127 days | 17% |
| NikkiB1 | 10/10 | 6127 days | 18% |
| Daniel | 10/10 | 6129 days | 18% |
| Rafael | 7/10 | 6129 days | 17% |
| Laura | 10/10 | 6131 days | 18% |
| HelenP | 10/10 | 6135 days | 18% |
| Trevor | 10/10 | 6136 days | 18% |
| John | 9/10 | 6136 days | 18% |
| RoseyUK | 8/10 | 6139 days | 17% |
| Yunker | 8/10 | 6140 days | 17% |
| Christina | 10/10 | 6140 days | 18% |
| Kirsty | 7/10 | 6143 days | 17% |
| David | 8/10 | 6143 days | 17% |
| KuntzGermany | 10/10 | 6147 days | 18% |
| Helen | 7/10 | 6157 days | 17% |
| Chris | 10/10 | 6157 days | 18% |
| Martha | 9/10 | 6159 days | 18% |
| Rory | 7/10 | 6160 days | 17% |
| LeaM | 10/10 | 6162 days | 18% |
| Penwell | 9/10 | 6163 days | 18% |
| Thierry | 8/10 | 6164 days | 17% |
| Mary | 7/10 | 6165 days | 17% |
| Ruben | 7/10 | 6165 days | 17% |
| FeliciaO | 10/10 | 6171 days | 18% |
| Martin | 7/10 | 6177 days | 17% |
| Watermann | 8/10 | 6209 days | 17% |
| Julia | 10/10 | 6223 days | 18% |
| Mathew | 10/10 | 6227 days | 18% |
| RhysandSteffi | 8/10 | 6243 days | 17% |
| Kristina | 8/10 | 6267 days | 17% |
| garrick | 9/10 | 6281 days | 18% |
| Kees | 8/10 | 6317 days | 17% |
| Cory Fusco | 9/10 | 6317 days | 18% |
| Katie Wise | 10/10 | 6325 days | 18% |
| Steffi | 10/10 | 6328 days | 18% |
| Kerstin | 8/10 | 6332 days | 17% |
| Nikki Gray | 5/10 | 6342 days | 13% |
| Salome | 8/10 | 6400 days | 17% |
| Liz Brown | 10/10 | 6429 days | 18% |
| Erin White | 8/10 | 6455 days | 17% |
| Toby | 8/10 | 6464 days | 17% |
| Amy Lumsden | 8/10 | 6468 days | 17% |
| Rob and Leo | 9/10 | 6469 days | 18% |
| Caroline Cole | 9/10 | 6469 days | 18% |
| Ellie Koss | 7/10 | 6469 days | 17% |
| Omer Harron | 8/10 | 6472 days | 17% |
| Maria Fahlander | 8/10 | 6482 days | 17% |
| Graham | 7/10 | 6484 days | 17% |
| Phil Connelly | 9/10 | 6484 days | 18% |
| Anja | 9/10 | 6485 days | 18% |
| Trinkler | 9/10 | 6485 days | 18% |
| Ohad | 10/10 | 6485 days | 18% |
| Kristine | 10/10 | 6489 days | 18% |
| Mariska | 8/10 | 6490 days | 17% |
| Ralph Schnizer | 10/10 | 6491 days | 18% |
| Mike | 10/10 | 6497 days | 18% |
| Mark | 9/10 | 6504 days | 18% |
| Juerg | 10/10 | 6533 days | 18% |
| Evelyn | 9/10 | 6534 days | 18% |
| Tanya | 8/10 | 6535 days | 17% |
| Andy | 10/10 | 6535 days | 18% |
| Roger Mills | 8/10 | 6535 days | 17% |
| Tony and Ken | 10/10 | 6539 days | 18% |
| Christian Arnot | 10/10 | 6561 days | 18% |
| Anita | 10/10 | 6561 days | 18% |
| Francesco | 9/10 | 6566 days | 18% |
| Alexis | 8/10 | 6566 days | 17% |
| Sarah Wilton | 7/10 | 6567 days | 17% |
| ranker_46 | 8/10 | 6694 days | 17% |
| Stephanie | 10/10 | 6803 days | 18% |
| Will | 7/10 | 6808 days | 17% |
| Michael | 9/10 | 6815 days | 18% |
| sven | 5/10 | 6817 days | 13% |
| Adi | 9/10 | 6818 days | 18% |
| John | 9/10 | 6825 days | 18% |
| Lisa | 9/10 | 6828 days | 18% |
| Silke | 10/10 | 6829 days | 18% |
| Heather | 9/10 | 6829 days | 18% |
| Ian | 8/10 | 6846 days | 17% |
| Karla | 8/10 | 6851 days | 17% |
| Meyer | 9/10 | 6855 days | 18% |
| Shirely | 9/10 | 6857 days | 18% |
| Andreas | 8/10 | 6858 days | 17% |
| Herman&Ineke | 10/10 | 6861 days | 18% |
| Jensen | 10/10 | 6862 days | 18% |
| Stefan | 7/10 | 6866 days | 17% |
| Henrich | 8/10 | 6867 days | 17% |
| Frank | 9/10 | 6868 days | 18% |
| Deirdre | 9/10 | 6870 days | 18% |
| Kate&Steve Jones | 9/10 | 6870 days | 18% |
| ranker_410 | 9/10 | 6881 days | 18% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Abel Tasman Aqua Taxi experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Abel Tasman Aqua Taxi experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Abel Tasman Aqua Taxi experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
2.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.