G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Abel Tasman Aqua Taxi.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Abel Tasman Aqua Taxi
Valid Reviews
246 Valid Reviews
The Abel Tasman Aqua Taxi experience has a total of 246 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 246 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 67 |
|
27% |
| 9/10 | 64 |
|
26% |
| 8/10 | 70 |
|
28% |
| 7/10 | 34 |
|
14% |
| 6/10 | 6 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
85.33% Average
The raw data average (mean) for all the Abel Tasman Aqua Taxi valid reviews is 85.33% and is based on 246 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
236 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 246 valid reviews, the experience has 236 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 236 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
26% |
| 9/10 | 62 |
|
26% |
| 8/10 | 68 |
|
29% |
| 7/10 | 34 |
|
14% |
| 6/10 | 6 |
|
3% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Abel Tasman Aqua Taxi face-to-face reviews is 85.34% and is based on 236 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.79%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Lynette Valk | 10/10 | 1750 days | 100% |
| Emma | 9/10 | 2144 days | 81% |
| JBUSA | 1/10 | 2601 days | 26% |
| Isabel Zedelius | 10/10 | 3250 days | 41% |
| Barbara Hirsch | 6/10 | 3257 days | 35% |
| Colin George | 10/10 | 3299 days | 39% |
| Babs Muelink | 8/10 | 3302 days | 39% |
| Harry Smit | 8/10 | 3302 days | 39% |
| Danny | 9/10 | 3312 days | 39% |
| Miriam Gamble | 10/10 | 3347 days | 38% |
| Josh Symons | 8/10 | 3583 days | 28% |
| Lewis Whittle | 8/10 | 3586 days | 28% |
| Max von Felde | 8/10 | 3588 days | 28% |
| Gabriel Siibers | 9/10 | 3605 days | 28% |
| Stephan | 8/10 | 3647 days | 26% |
| Lola | 10/10 | 4275 days | 3% |
| Steffen | 9/10 | 4305 days | 2% |
| Helma Druyken | 7/10 | 4305 days | 2% |
| Austin Johns | 10/10 | 4309 days | 2% |
| Johanna Kofler | 9/10 | 4310 days | 2% |
| Sarah | 10/10 | 4331 days | 1% |
| Mike Majnik | 10/10 | 4331 days | 1% |
| Andreas Jung | 8/10 | 4331 days | 1% |
| Emilie Chanbon | 8/10 | 4338 days | 1% |
| Alexis Redor | 8/10 | 4338 days | 1% |
| Petra Kurcova | 8/10 | 4355 days | 0% |
| Adam Balcar | 8/10 | 4355 days | 0% |
| Elin Paulssen | 10/10 | 4366 days | 0% |
| Monique Browne | 10/10 | 4368 days | 0% |
| Hendrik Rother | 9/10 | 4663 days | 18% |
| Camille Coombes | 6/10 | 4665 days | 16% |
| Mathieu Maran | 6/10 | 4665 days | 16% |
| Glenn Surzur | 7/10 | 4674 days | 17% |
| Caderet | 8/10 | 4674 days | 18% |
| Francois Marchar | 7/10 | 4682 days | 17% |
| Mo Downes | 8/10 | 4686 days | 18% |
| Lagunegrand | 8/10 | 4688 days | 18% |
| Pink | 6/10 | 4705 days | 16% |
| Nadine and Jan | 7/10 | 4744 days | 17% |
| Jason | 7/10 | 4749 days | 17% |
| Kohler | 9/10 | 4751 days | 18% |
| Annie | 9/10 | 4755 days | 18% |
| Frans Derks | 9/10 | 4755 days | 18% |
| Simon Rawlinson | 9/10 | 5018 days | 18% |
| Sam | 10/10 | 5041 days | 18% |
| Carolee Webster | 10/10 | 5046 days | 18% |
| Inge & Erik | 9/10 | 5047 days | 18% |
| Cole | 9/10 | 5048 days | 18% |
| Frans Roebroek | 9/10 | 5048 days | 18% |
| M H Hansen | 10/10 | 5049 days | 18% |
| Nick & Adele Waller | 10/10 | 5049 days | 18% |
| Stefes Wencke | 9/10 | 5050 days | 18% |
| Peter Holt | 9/10 | 5054 days | 18% |
| Nout de Wit | 7/10 | 5058 days | 17% |
| Guillaume Milcent | 7/10 | 5063 days | 17% |
| J Knol | 8/10 | 5092 days | 18% |
| Bradley | 9/10 | 5111 days | 18% |
| Sanne Ta Stroete | 8/10 | 5117 days | 18% |
| Steve & Maggie | 7/10 | 5129 days | 17% |
| Chris & Susanna | 4/10 | 5129 days | 12% |
| Moniek Roelots | 8/10 | 5135 days | 18% |
| Eri & Udo Seifert | 9/10 | 5137 days | 18% |
| Caroline | 8/10 | 5137 days | 18% |
| Jane Stalker | 8/10 | 5143 days | 18% |
| Andreas & Sonja | 7/10 | 5144 days | 17% |
| Remco te Lintum | 8/10 | 5144 days | 18% |
| Janet Arber | 9/10 | 5353 days | 18% |
| Michael Welscheubach | 10/10 | 5354 days | 18% |
| Lisa Milton | 10/10 | 5365 days | 18% |
| Karsten Tannhauser | 10/10 | 5386 days | 18% |
| Lynn | 10/10 | 5391 days | 18% |
| Jackie MacRostie | 10/10 | 5393 days | 18% |
| Nathalie Verzeletti | 8/10 | 5393 days | 18% |
| Jen Fyfe | 7/10 | 5394 days | 17% |
| David and Karen | 10/10 | 5395 days | 18% |
| Michaela Strohmarer | 10/10 | 5395 days | 18% |
| Alan Jeffery | 8/10 | 5399 days | 18% |
| Rachel Kent-Lawton | 9/10 | 5403 days | 18% |
| Bart & Kim | 10/10 | 5404 days | 18% |
| M Holierhoek | 7/10 | 5405 days | 17% |
| Mark Irwin | 7/10 | 5414 days | 17% |
| Andrew Koster | 8/10 | 5416 days | 18% |
| Bernard Gastaud | 9/10 | 5416 days | 18% |
| G Elliason | 9/10 | 5417 days | 18% |
| Ruben and Jetske | 7/10 | 5421 days | 17% |
| Trov & Liz Warren | 10/10 | 5423 days | 18% |
| Heike Toepelt | 10/10 | 5423 days | 18% |
| Michael Eck | 9/10 | 5424 days | 18% |
| Markus Richert | 8/10 | 5425 days | 18% |
| Jean-Paul Le Clair | 6/10 | 5425 days | 16% |
| Pam de Vos | 8/10 | 5427 days | 18% |
| Katherine Bernsdorf | 9/10 | 5427 days | 18% |
| Claudia | 10/10 | 5695 days | 18% |
| Martina Pankova | 9/10 | 5743 days | 18% |
| Kevin F | 9/10 | 5750 days | 18% |
| Dwight Odland | 9/10 | 5754 days | 18% |
| Keita-Karen Buchanan | 10/10 | 5754 days | 18% |
| Siobhan Lorgena | 8/10 | 5765 days | 18% |
| NZ_Nana | 10/10 | 5768 days | 18% |
| hughesW | 8/10 | 5768 days | 18% |
| Ian Watson | 10/10 | 5769 days | 18% |
| Tony Killingray | 8/10 | 5771 days | 18% |
| Mark Ashton | 10/10 | 5774 days | 18% |
| Senel | 8/10 | 5775 days | 18% |
| Haitsma | 7/10 | 5776 days | 17% |
| Mark | 9/10 | 5776 days | 18% |
| Hans de Rijk | 9/10 | 5778 days | 18% |
| Lynn Tichauer | 10/10 | 5779 days | 18% |
| Bunnik | 9/10 | 5781 days | 18% |
| Eva | 8/10 | 5785 days | 18% |
| Brenda Brelinski | 10/10 | 5790 days | 18% |
| Fam Schuijers | 8/10 | 5791 days | 18% |
| Irene Turley | 9/10 | 5791 days | 18% |
| Alex Baxter | 4/10 | 5792 days | 12% |
| Groen | 7/10 | 5793 days | 17% |
| Mark Marg | 8/10 | 5795 days | 18% |
| Yvonne Ing | 9/10 | 5795 days | 18% |
| Otto | 7/10 | 5795 days | 17% |
| Annette Friskopp | 8/10 | 5796 days | 18% |
| Vu Thi Lan | 6/10 | 5813 days | 16% |
| marylus | 8/10 | 5842 days | 18% |
| elskeb | 7/10 | 5846 days | 17% |
| djrogers | 8/10 | 5851 days | 18% |
| Jane | 10/10 | 5858 days | 18% |
| Seiler | 10/10 | 5860 days | 18% |
| mdarras | 7/10 | 5862 days | 17% |
| Hanne Wichmann | 10/10 | 5862 days | 18% |
| Jansen | 8/10 | 5862 days | 18% |
| Hans & Karin | 8/10 | 5862 days | 18% |
| Bert Wierzy | 8/10 | 5865 days | 18% |
| Gaelle | 8/10 | 5868 days | 18% |
| Ricarda | 8/10 | 5868 days | 18% |
| Alexis De Wilde | 9/10 | 5868 days | 18% |
| Malinka Nuefeld | 9/10 | 5868 days | 18% |
| Philip Ryott | 9/10 | 5868 days | 18% |
| Vicki Cashmore | 9/10 | 5870 days | 18% |
| Flavia Mionelli | 10/10 | 5870 days | 18% |
| J Keimel | 8/10 | 5870 days | 18% |
| Ana Garcia | 9/10 | 5871 days | 18% |
| TomM | 9/10 | 6094 days | 18% |
| MorganK | 9/10 | 6094 days | 18% |
| YohanM | 8/10 | 6097 days | 18% |
| Dirk | 7/10 | 6102 days | 17% |
| IanM | 7/10 | 6103 days | 17% |
| CornelissenS | 8/10 | 6119 days | 18% |
| Fred | 8/10 | 6126 days | 18% |
| Wouter Muller | 7/10 | 6126 days | 17% |
| Ian | 10/10 | 6126 days | 18% |
| Nick | 9/10 | 6131 days | 18% |
| Halley | 9/10 | 6133 days | 18% |
| Brian | 10/10 | 6133 days | 18% |
| StephC | 7/10 | 6135 days | 17% |
| RokP | 10/10 | 6135 days | 18% |
| NikolaGermany | 8/10 | 6135 days | 18% |
| FrankFlemming | 10/10 | 6136 days | 18% |
| JoanneM | 8/10 | 6137 days | 18% |
| NikkiB1 | 10/10 | 6137 days | 18% |
| Daniel | 10/10 | 6139 days | 18% |
| Rafael | 7/10 | 6139 days | 17% |
| Laura | 10/10 | 6142 days | 18% |
| HelenP | 10/10 | 6145 days | 18% |
| Trevor | 10/10 | 6146 days | 18% |
| John | 9/10 | 6146 days | 18% |
| RoseyUK | 8/10 | 6149 days | 18% |
| Yunker | 8/10 | 6151 days | 18% |
| Christina | 10/10 | 6151 days | 18% |
| Kirsty | 7/10 | 6153 days | 17% |
| David | 8/10 | 6153 days | 18% |
| KuntzGermany | 10/10 | 6157 days | 18% |
| Helen | 7/10 | 6167 days | 17% |
| Chris | 10/10 | 6167 days | 18% |
| Martha | 9/10 | 6170 days | 18% |
| Rory | 7/10 | 6171 days | 17% |
| LeaM | 10/10 | 6172 days | 18% |
| Penwell | 9/10 | 6174 days | 18% |
| Thierry | 8/10 | 6175 days | 18% |
| Mary | 7/10 | 6176 days | 17% |
| Ruben | 7/10 | 6176 days | 17% |
| FeliciaO | 10/10 | 6181 days | 18% |
| Martin | 7/10 | 6187 days | 17% |
| Watermann | 8/10 | 6220 days | 18% |
| Julia | 10/10 | 6233 days | 18% |
| Mathew | 10/10 | 6237 days | 18% |
| RhysandSteffi | 8/10 | 6253 days | 18% |
| Kristina | 8/10 | 6277 days | 18% |
| garrick | 9/10 | 6292 days | 18% |
| Kees | 8/10 | 6327 days | 18% |
| Cory Fusco | 9/10 | 6327 days | 18% |
| Katie Wise | 10/10 | 6335 days | 18% |
| Steffi | 10/10 | 6338 days | 18% |
| Kerstin | 8/10 | 6342 days | 18% |
| Nikki Gray | 5/10 | 6352 days | 14% |
| Salome | 8/10 | 6410 days | 18% |
| Liz Brown | 10/10 | 6439 days | 18% |
| Erin White | 8/10 | 6465 days | 18% |
| Toby | 8/10 | 6474 days | 18% |
| Amy Lumsden | 8/10 | 6478 days | 18% |
| Rob and Leo | 9/10 | 6479 days | 18% |
| Caroline Cole | 9/10 | 6479 days | 18% |
| Ellie Koss | 7/10 | 6479 days | 17% |
| Omer Harron | 8/10 | 6482 days | 18% |
| Maria Fahlander | 8/10 | 6492 days | 18% |
| Graham | 7/10 | 6494 days | 17% |
| Phil Connelly | 9/10 | 6494 days | 18% |
| Anja | 9/10 | 6495 days | 18% |
| Trinkler | 9/10 | 6495 days | 18% |
| Ohad | 10/10 | 6495 days | 18% |
| Kristine | 10/10 | 6499 days | 18% |
| Mariska | 8/10 | 6500 days | 18% |
| Ralph Schnizer | 10/10 | 6501 days | 18% |
| Mike | 10/10 | 6507 days | 18% |
| Mark | 9/10 | 6514 days | 18% |
| Juerg | 10/10 | 6543 days | 18% |
| Evelyn | 9/10 | 6544 days | 18% |
| Tanya | 8/10 | 6545 days | 18% |
| Andy | 10/10 | 6545 days | 18% |
| Roger Mills | 8/10 | 6545 days | 18% |
| Tony and Ken | 10/10 | 6549 days | 18% |
| Christian Arnot | 10/10 | 6571 days | 18% |
| Anita | 10/10 | 6571 days | 18% |
| Francesco | 9/10 | 6576 days | 18% |
| Alexis | 8/10 | 6576 days | 18% |
| Sarah Wilton | 7/10 | 6577 days | 17% |
| ranker_46 | 8/10 | 6704 days | 18% |
| Stephanie | 10/10 | 6813 days | 18% |
| Will | 7/10 | 6818 days | 17% |
| Michael | 9/10 | 6825 days | 18% |
| sven | 5/10 | 6827 days | 14% |
| Adi | 9/10 | 6828 days | 18% |
| John | 9/10 | 6835 days | 18% |
| Lisa | 9/10 | 6838 days | 18% |
| Silke | 10/10 | 6839 days | 18% |
| Heather | 9/10 | 6839 days | 18% |
| Ian | 8/10 | 6856 days | 18% |
| Karla | 8/10 | 6861 days | 18% |
| Meyer | 9/10 | 6865 days | 18% |
| Shirely | 9/10 | 6867 days | 18% |
| Andreas | 8/10 | 6868 days | 18% |
| Herman&Ineke | 10/10 | 6871 days | 18% |
| Jensen | 10/10 | 6872 days | 18% |
| Stefan | 7/10 | 6876 days | 17% |
| Henrich | 8/10 | 6877 days | 18% |
| Frank | 9/10 | 6878 days | 18% |
| Deirdre | 9/10 | 6880 days | 18% |
| Kate&Steve Jones | 9/10 | 6880 days | 18% |
| ranker_410 | 9/10 | 6891 days | 18% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Abel Tasman Aqua Taxi experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Abel Tasman Aqua Taxi experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Abel Tasman Aqua Taxi experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
2.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.