Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Abel Tasman Aqua Taxi.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Abel Tasman Aqua Taxi
Valid Reviews
247 Valid Reviews
The Abel Tasman Aqua Taxi experience has a total of 247 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 247 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 67 |
|
27% |
| 9/10 | 64 |
|
26% |
| 8/10 | 70 |
|
28% |
| 7/10 | 34 |
|
14% |
| 6/10 | 6 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
85.10% Average
The raw data average (mean) for all the Abel Tasman Aqua Taxi valid reviews is 85.10% and is based on 247 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
236 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 247 valid reviews, the experience has 236 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 236 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
26% |
| 9/10 | 62 |
|
26% |
| 8/10 | 68 |
|
29% |
| 7/10 | 34 |
|
14% |
| 6/10 | 6 |
|
3% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Abel Tasman Aqua Taxi face-to-face reviews is 85.34% and is based on 236 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
76.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Marjolein | 3/10 | 211 days | 100% |
| Lynette Valk | 10/10 | 1978 days | 8% |
| Emma | 9/10 | 2372 days | 6% |
| JBUSA | 1/10 | 2829 days | 1% |
| Isabel Zedelius | 10/10 | 3478 days | 2% |
| Barbara Hirsch | 6/10 | 3485 days | 2% |
| Colin George | 10/10 | 3527 days | 2% |
| Babs Muelink | 8/10 | 3530 days | 2% |
| Harry Smit | 8/10 | 3530 days | 2% |
| Danny | 9/10 | 3540 days | 2% |
| Miriam Gamble | 10/10 | 3575 days | 2% |
| Josh Symons | 8/10 | 3811 days | 1% |
| Lewis Whittle | 8/10 | 3814 days | 1% |
| Max von Felde | 8/10 | 3816 days | 1% |
| Gabriel Siibers | 9/10 | 3833 days | 1% |
| Stephan | 8/10 | 3875 days | 1% |
| Lola | 10/10 | 4503 days | 1% |
| Steffen | 9/10 | 4533 days | 1% |
| Helma Druyken | 7/10 | 4533 days | 1% |
| Austin Johns | 10/10 | 4537 days | 1% |
| Johanna Kofler | 9/10 | 4538 days | 1% |
| Sarah | 10/10 | 4559 days | 1% |
| Mike Majnik | 10/10 | 4559 days | 1% |
| Andreas Jung | 8/10 | 4559 days | 1% |
| Emilie Chanbon | 8/10 | 4566 days | 1% |
| Alexis Redor | 8/10 | 4566 days | 1% |
| Petra Kurcova | 8/10 | 4583 days | 1% |
| Adam Balcar | 8/10 | 4583 days | 1% |
| Elin Paulssen | 10/10 | 4594 days | 1% |
| Monique Browne | 10/10 | 4596 days | 1% |
| Hendrik Rother | 9/10 | 4891 days | 1% |
| Camille Coombes | 6/10 | 4893 days | 0% |
| Mathieu Maran | 6/10 | 4893 days | 0% |
| Glenn Surzur | 7/10 | 4902 days | 1% |
| Caderet | 8/10 | 4902 days | 1% |
| Francois Marchar | 7/10 | 4910 days | 1% |
| Mo Downes | 8/10 | 4914 days | 1% |
| Lagunegrand | 8/10 | 4916 days | 1% |
| Pink | 6/10 | 4933 days | 0% |
| Nadine and Jan | 7/10 | 4972 days | 1% |
| Jason | 7/10 | 4977 days | 1% |
| Kohler | 9/10 | 4979 days | 1% |
| Annie | 9/10 | 4983 days | 1% |
| Frans Derks | 9/10 | 4983 days | 1% |
| Simon Rawlinson | 9/10 | 5246 days | 1% |
| Sam | 10/10 | 5269 days | 1% |
| Carolee Webster | 10/10 | 5274 days | 1% |
| Inge & Erik | 9/10 | 5275 days | 1% |
| Cole | 9/10 | 5276 days | 1% |
| Frans Roebroek | 9/10 | 5276 days | 1% |
| M H Hansen | 10/10 | 5277 days | 1% |
| Nick & Adele Waller | 10/10 | 5277 days | 1% |
| Stefes Wencke | 9/10 | 5278 days | 1% |
| Peter Holt | 9/10 | 5282 days | 1% |
| Nout de Wit | 7/10 | 5286 days | 1% |
| Guillaume Milcent | 7/10 | 5291 days | 1% |
| J Knol | 8/10 | 5320 days | 1% |
| Bradley | 9/10 | 5339 days | 1% |
| Sanne Ta Stroete | 8/10 | 5345 days | 1% |
| Steve & Maggie | 7/10 | 5357 days | 1% |
| Chris & Susanna | 4/10 | 5357 days | 0% |
| Moniek Roelots | 8/10 | 5363 days | 1% |
| Eri & Udo Seifert | 9/10 | 5365 days | 1% |
| Caroline | 8/10 | 5365 days | 1% |
| Jane Stalker | 8/10 | 5371 days | 1% |
| Andreas & Sonja | 7/10 | 5372 days | 1% |
| Remco te Lintum | 8/10 | 5372 days | 1% |
| Janet Arber | 9/10 | 5581 days | 1% |
| Michael Welscheubach | 10/10 | 5582 days | 1% |
| Lisa Milton | 10/10 | 5593 days | 1% |
| Karsten Tannhauser | 10/10 | 5614 days | 1% |
| Lynn | 10/10 | 5619 days | 1% |
| Jackie MacRostie | 10/10 | 5621 days | 1% |
| Nathalie Verzeletti | 8/10 | 5621 days | 1% |
| Jen Fyfe | 7/10 | 5622 days | 1% |
| David and Karen | 10/10 | 5623 days | 1% |
| Michaela Strohmarer | 10/10 | 5623 days | 1% |
| Alan Jeffery | 8/10 | 5627 days | 1% |
| Rachel Kent-Lawton | 9/10 | 5631 days | 1% |
| Bart & Kim | 10/10 | 5632 days | 1% |
| M Holierhoek | 7/10 | 5633 days | 1% |
| Mark Irwin | 7/10 | 5642 days | 1% |
| Andrew Koster | 8/10 | 5644 days | 1% |
| Bernard Gastaud | 9/10 | 5644 days | 1% |
| G Elliason | 9/10 | 5645 days | 1% |
| Ruben and Jetske | 7/10 | 5649 days | 1% |
| Trov & Liz Warren | 10/10 | 5651 days | 1% |
| Heike Toepelt | 10/10 | 5651 days | 1% |
| Michael Eck | 9/10 | 5652 days | 1% |
| Markus Richert | 8/10 | 5653 days | 1% |
| Jean-Paul Le Clair | 6/10 | 5653 days | 0% |
| Pam de Vos | 8/10 | 5655 days | 1% |
| Katherine Bernsdorf | 9/10 | 5655 days | 1% |
| Claudia | 10/10 | 5923 days | 1% |
| Martina Pankova | 9/10 | 5971 days | 1% |
| Kevin F | 9/10 | 5978 days | 1% |
| Dwight Odland | 9/10 | 5982 days | 1% |
| Keita-Karen Buchanan | 10/10 | 5982 days | 1% |
| Siobhan Lorgena | 8/10 | 5993 days | 1% |
| NZ_Nana | 10/10 | 5996 days | 1% |
| hughesW | 8/10 | 5996 days | 1% |
| Ian Watson | 10/10 | 5997 days | 1% |
| Tony Killingray | 8/10 | 5999 days | 1% |
| Mark Ashton | 10/10 | 6002 days | 1% |
| Senel | 8/10 | 6003 days | 1% |
| Haitsma | 7/10 | 6004 days | 1% |
| Mark | 9/10 | 6004 days | 1% |
| Hans de Rijk | 9/10 | 6006 days | 1% |
| Lynn Tichauer | 10/10 | 6007 days | 1% |
| Bunnik | 9/10 | 6009 days | 1% |
| Eva | 8/10 | 6013 days | 1% |
| Brenda Brelinski | 10/10 | 6018 days | 1% |
| Fam Schuijers | 8/10 | 6019 days | 1% |
| Irene Turley | 9/10 | 6019 days | 1% |
| Alex Baxter | 4/10 | 6020 days | 0% |
| Groen | 7/10 | 6021 days | 1% |
| Mark Marg | 8/10 | 6023 days | 1% |
| Yvonne Ing | 9/10 | 6023 days | 1% |
| Otto | 7/10 | 6023 days | 1% |
| Annette Friskopp | 8/10 | 6024 days | 1% |
| Vu Thi Lan | 6/10 | 6041 days | 0% |
| marylus | 8/10 | 6070 days | 1% |
| elskeb | 7/10 | 6074 days | 1% |
| djrogers | 8/10 | 6079 days | 1% |
| Jane | 10/10 | 6086 days | 1% |
| Seiler | 10/10 | 6088 days | 1% |
| mdarras | 7/10 | 6090 days | 1% |
| Hanne Wichmann | 10/10 | 6090 days | 1% |
| Jansen | 8/10 | 6090 days | 1% |
| Hans & Karin | 8/10 | 6090 days | 1% |
| Bert Wierzy | 8/10 | 6093 days | 1% |
| Gaelle | 8/10 | 6096 days | 1% |
| Ricarda | 8/10 | 6096 days | 1% |
| Alexis De Wilde | 9/10 | 6096 days | 1% |
| Malinka Nuefeld | 9/10 | 6096 days | 1% |
| Philip Ryott | 9/10 | 6096 days | 1% |
| Vicki Cashmore | 9/10 | 6098 days | 1% |
| Flavia Mionelli | 10/10 | 6098 days | 1% |
| J Keimel | 8/10 | 6098 days | 1% |
| Ana Garcia | 9/10 | 6099 days | 1% |
| TomM | 9/10 | 6322 days | 1% |
| MorganK | 9/10 | 6322 days | 1% |
| YohanM | 8/10 | 6325 days | 1% |
| Dirk | 7/10 | 6329 days | 1% |
| IanM | 7/10 | 6330 days | 1% |
| CornelissenS | 8/10 | 6347 days | 1% |
| Fred | 8/10 | 6353 days | 1% |
| Wouter Muller | 7/10 | 6353 days | 1% |
| Ian | 10/10 | 6353 days | 1% |
| Nick | 9/10 | 6358 days | 1% |
| Halley | 9/10 | 6360 days | 1% |
| Brian | 10/10 | 6360 days | 1% |
| StephC | 7/10 | 6363 days | 1% |
| RokP | 10/10 | 6363 days | 1% |
| NikolaGermany | 8/10 | 6363 days | 1% |
| FrankFlemming | 10/10 | 6364 days | 1% |
| JoanneM | 8/10 | 6365 days | 1% |
| NikkiB1 | 10/10 | 6365 days | 1% |
| Daniel | 10/10 | 6366 days | 1% |
| Rafael | 7/10 | 6366 days | 1% |
| Laura | 10/10 | 6369 days | 1% |
| HelenP | 10/10 | 6373 days | 1% |
| Trevor | 10/10 | 6373 days | 1% |
| John | 9/10 | 6373 days | 1% |
| RoseyUK | 8/10 | 6377 days | 1% |
| Yunker | 8/10 | 6378 days | 1% |
| Christina | 10/10 | 6378 days | 1% |
| Kirsty | 7/10 | 6380 days | 1% |
| David | 8/10 | 6380 days | 1% |
| KuntzGermany | 10/10 | 6385 days | 1% |
| Helen | 7/10 | 6394 days | 1% |
| Chris | 10/10 | 6394 days | 1% |
| Martha | 9/10 | 6397 days | 1% |
| Rory | 7/10 | 6398 days | 1% |
| LeaM | 10/10 | 6400 days | 1% |
| Penwell | 9/10 | 6401 days | 1% |
| Thierry | 8/10 | 6402 days | 1% |
| Mary | 7/10 | 6403 days | 1% |
| Ruben | 7/10 | 6403 days | 1% |
| FeliciaO | 10/10 | 6409 days | 1% |
| Martin | 7/10 | 6414 days | 1% |
| Watermann | 8/10 | 6447 days | 1% |
| Julia | 10/10 | 6460 days | 1% |
| Mathew | 10/10 | 6464 days | 1% |
| RhysandSteffi | 8/10 | 6480 days | 1% |
| Kristina | 8/10 | 6504 days | 1% |
| garrick | 9/10 | 6519 days | 1% |
| Kees | 8/10 | 6554 days | 1% |
| Cory Fusco | 9/10 | 6554 days | 1% |
| Katie Wise | 10/10 | 6562 days | 1% |
| Steffi | 10/10 | 6565 days | 1% |
| Kerstin | 8/10 | 6569 days | 1% |
| Nikki Gray | 5/10 | 6580 days | 0% |
| Salome | 8/10 | 6638 days | 1% |
| Liz Brown | 10/10 | 6666 days | 1% |
| Erin White | 8/10 | 6693 days | 1% |
| Toby | 8/10 | 6702 days | 1% |
| Amy Lumsden | 8/10 | 6706 days | 1% |
| Rob and Leo | 9/10 | 6707 days | 1% |
| Caroline Cole | 9/10 | 6707 days | 1% |
| Ellie Koss | 7/10 | 6707 days | 1% |
| Omer Harron | 8/10 | 6710 days | 1% |
| Maria Fahlander | 8/10 | 6720 days | 1% |
| Graham | 7/10 | 6722 days | 1% |
| Phil Connelly | 9/10 | 6722 days | 1% |
| Anja | 9/10 | 6723 days | 1% |
| Trinkler | 9/10 | 6723 days | 1% |
| Ohad | 10/10 | 6723 days | 1% |
| Kristine | 10/10 | 6727 days | 1% |
| Mariska | 8/10 | 6728 days | 1% |
| Ralph Schnizer | 10/10 | 6729 days | 1% |
| Mike | 10/10 | 6735 days | 1% |
| Mark | 9/10 | 6742 days | 1% |
| Juerg | 10/10 | 6771 days | 1% |
| Evelyn | 9/10 | 6772 days | 1% |
| Tanya | 8/10 | 6773 days | 1% |
| Andy | 10/10 | 6773 days | 1% |
| Roger Mills | 8/10 | 6773 days | 1% |
| Tony and Ken | 10/10 | 6777 days | 1% |
| Christian Arnot | 10/10 | 6799 days | 1% |
| Anita | 10/10 | 6799 days | 1% |
| Francesco | 9/10 | 6804 days | 1% |
| Alexis | 8/10 | 6804 days | 1% |
| Sarah Wilton | 7/10 | 6805 days | 1% |
| ranker_46 | 8/10 | 6932 days | 1% |
| Stephanie | 10/10 | 7041 days | 1% |
| Will | 7/10 | 7046 days | 1% |
| Michael | 9/10 | 7053 days | 1% |
| sven | 5/10 | 7055 days | 0% |
| Adi | 9/10 | 7056 days | 1% |
| John | 9/10 | 7063 days | 1% |
| Lisa | 9/10 | 7066 days | 1% |
| Silke | 10/10 | 7067 days | 1% |
| Heather | 9/10 | 7067 days | 1% |
| Ian | 8/10 | 7084 days | 1% |
| Karla | 8/10 | 7089 days | 1% |
| Meyer | 9/10 | 7093 days | 1% |
| Shirely | 9/10 | 7095 days | 1% |
| Andreas | 8/10 | 7096 days | 1% |
| Herman&Ineke | 10/10 | 7099 days | 1% |
| Jensen | 10/10 | 7100 days | 1% |
| Stefan | 7/10 | 7104 days | 1% |
| Henrich | 8/10 | 7105 days | 1% |
| Frank | 9/10 | 7106 days | 1% |
| Deirdre | 9/10 | 7108 days | 1% |
| Kate&Steve Jones | 9/10 | 7108 days | 1% |
| ranker_410 | 9/10 | 7119 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Abel Tasman Aqua Taxi experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.00% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Abel Tasman Aqua Taxi experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Abel Tasman Aqua Taxi experience has been adjusted for 191 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 188 | -1.97% |
| 189 | -1.98% |
| 190 | -1.99% |
| 191 | -2.00% |
| 192 | -2.01% |
| 193 | -2.02% |
| 194 | -2.03% |
| … | … |
Balancing Adjustment
4.96% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
79%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.