Ranking Score Explained

Hello there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Okarito Kiwi Tours.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Okarito Kiwi Tours

Valid Reviews

197 Valid Reviews

The Okarito Kiwi Tours experience has a total of 199 reviews. There are 197 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 197 valid reviews:

Rating Count Percentage
10/10 183
93%
9/10 10
5%
8/10 2
1%
7/10 0
0%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 0
0%

98.63% Average

The raw data average (mean) for all the Okarito Kiwi Tours valid reviews is 98.63% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

11 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 197 valid reviews, the experience has 11 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 11 face-to-face reviews:

Rating Count Percentage
10/10 7
64%
9/10 2
18%
8/10 2
18%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

94.55% Average

The raw data average (mean) for all the Okarito Kiwi Tours face-to-face reviews is 94.55% and is based on 11 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.33%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Amanda Burns 2/10 887 days 100%
Raphaele 10/10 1314 days 51%
Erika Rosenfeld 5/10 1589 days 36%
Rob Wiedenmann 10/10 1617 days 44%
Leonie Aulbers 10/10 1696 days 43%
Terry Kirkhope 9/10 1709 days 42%
Lars Grosse 10/10 1927 days 22%
Melanie and Pascal 9/10 1957 days 22%
Ian Reid 10/10 2013 days 36%
Ben Jackson 10/10 2044 days 35%
dkr 10/10 2044 days 35%
Pete Russell 10/10 2440 days 26%
Bryce Hain 10/10 2471 days 26%
Mica&Inspector 10/10 2685 days 21%
Lois Harter 10/10 2744 days 20%
Dennis Seijts 10/10 2775 days 19%
Craig Steed 10/10 2775 days 19%
Patrick_Mirta 10/10 2805 days 18%
Jana Ahrens 10/10 2836 days 17%
Joerg_and_Susan 10/10 3050 days 13%
K P 10/10 3078 days 12%
Arjun Chandna 10/10 3078 days 12%
Paul I 10/10 3078 days 12%
Terry Seaman 10/10 3078 days 12%
Marilyn Cossey 10/10 3078 days 12%
Ludvig Fagerstrom 10/10 3097 days 7%
Johanna Bak 10/10 3097 days 7%
John Gray 10/10 3109 days 11%
doris parker 10/10 3109 days 11%
Andrew Lowton 10/10 3109 days 11%
Stephan Tegtmeier 10/10 3109 days 11%
Joyce Davidse 10/10 3109 days 11%
ben de with 10/10 3140 days 11%
Jennifer Valder 10/10 3140 days 11%
anemone678 10/10 3140 days 11%
Michael 10/10 3140 days 11%
Pam&Steve 10/10 3140 days 11%
Götz Winguth 10/10 3140 days 11%
François 10/10 3170 days 10%
Adam Moore 10/10 3201 days 9%
birderdavid 10/10 3231 days 9%
Murray Lord 10/10 3231 days 9%
Andrea Thiemann 10/10 3231 days 9%
kellie francis 10/10 3354 days 6%
Johanna Loehlein 10/10 3384 days 5%
Rhys Bowen 10/10 3384 days 5%
Erica Emes 10/10 3443 days 4%
Kat88 10/10 3443 days 4%
antje fricke 10/10 3443 days 4%
Michaela A. 10/10 3474 days 3%
MartinJ 10/10 3474 days 3%
Andrea Wollmann 10/10 3492 days 2%
Romain_Emilie 10/10 3505 days 3%
lej 10/10 3535 days 2%
mneise 10/10 3535 days 2%
annaterc 10/10 3566 days 1%
kjredstart 10/10 3566 days 1%
emptybeach 10/10 3627 days 0%
dag 10/10 3627 days 0%
tonydoy 10/10 3658 days 11%
MJB 10/10 3658 days 11%
chk 9/10 3749 days 11%
melemele 10/10 3749 days 11%
evasch 10/10 3749 days 11%
batzi 10/10 3749 days 11%
Thorsten 10/10 3780 days 11%
Marjie905 10/10 3780 days 11%
garycrusan 10/10 3780 days 11%
bongo_travellers 10/10 3780 days 11%
prbkiwi 10/10 3809 days 11%
sav 10/10 3809 days 11%
Ritchie 10/10 3809 days 11%
DavidLim 10/10 3809 days 11%
Phyl_Dave 9/10 3809 days 11%
suzanna 10/10 3809 days 11%
KandJ 10/10 3840 days 11%
magpiemareth 9/10 3840 days 11%
cpope 10/10 3840 days 11%
jbunn185 10/10 3840 days 11%
jenny_a 10/10 3840 days 11%
Trace 10/10 3871 days 11%
eboese 10/10 3871 days 11%
trentworr 10/10 3871 days 11%
topshotone 10/10 3871 days 11%
thomasW346 10/10 3871 days 11%
dgi3005 10/10 3901 days 11%
willemenlilian 10/10 3901 days 11%
Sander 10/10 3901 days 11%
David47 10/10 3932 days 11%
taffski 10/10 3932 days 11%
justus 10/10 3932 days 11%
thebraininjane 10/10 3932 days 11%
Susi_Lars 10/10 3962 days 11%
pepette31 10/10 3962 days 11%
jenckes 10/10 3962 days 11%
Louise Bush 10/10 3962 days 11%
damaca 10/10 3962 days 11%
KatieW85 10/10 3993 days 11%
Fuzziefay 10/10 3993 days 11%
northernbird7 10/10 3993 days 11%
Garlu 10/10 3993 days 11%
EvaandJulian11 10/10 4024 days 11%
jasmin 10/10 4054 days 11%
Jasmin Loeffler 10/10 4091 days 6%
B_mckenz118 10/10 4115 days 11%
JennyAndFelix 10/10 4115 days 11%
K4thy 10/10 4115 days 11%
topsy08 10/10 4115 days 11%
kyle802 10/10 4115 days 11%
alangshaw 10/10 4115 days 11%
Snowythecat 10/10 4115 days 11%
JenandHeinz 10/10 4115 days 11%
David Taylor 8/10 4120 days 6%
Judith 9/10 4132 days 6%
geoffbutton 10/10 4146 days 11%
Chouchat 10/10 4146 days 11%
Binita 10/10 4146 days 11%
CynthiaPeng 10/10 4146 days 11%
jlgavin 10/10 4146 days 11%
Sven 10/10 4161 days 6%
Teknik151 10/10 4174 days 11%
Seonaid 10/10 4174 days 11%
chrisbell 10/10 4205 days 11%
mnm 10/10 4205 days 11%
MikeG 10/10 4205 days 11%
ThomasHarley 9/10 4205 days 11%
martin_kohls 10/10 4205 days 11%
jms73 10/10 4205 days 11%
Bjorn1 10/10 4205 days 11%
nzhoneymoon2010 10/10 4236 days 11%
Anja_Chris 10/10 4236 days 11%
Barbara 10/10 4266 days 11%
Birderdave 10/10 4266 days 11%
gbanddennymac 10/10 4266 days 11%
Wendy 10/10 4266 days 11%
Zorni 10/10 4266 days 11%
Vanellus01 10/10 4266 days 11%
BrentCain 10/10 4297 days 11%
dantunder 10/10 4297 days 11%
SergeiNZ 10/10 4358 days 11%
PaulJames 10/10 4358 days 11%
jakepconcordiaUSA 10/10 4389 days 11%
mozell 10/10 4389 days 11%
France_s 10/10 4419 days 11%
nicovm26 10/10 4480 days 11%
Cbarrass 10/10 4480 days 11%
Marcia & Bruce 10/10 4501 days 6%
Keith Martin 10/10 4511 days 11%
Mike & Kirsty Wilmott 10/10 4511 days 11%
susanne brighouse 10/10 4539 days 11%
soldenborg 10/10 4539 days 11%
Linley Faulkner 10/10 4539 days 11%
DavidLapointe 10/10 4539 days 11%
Stephanie K 8/10 4552 days 6%
JamesWatson_1 10/10 4570 days 11%
Jytte 10/10 4570 days 11%
Korky 10/10 4570 days 11%
wueppke 10/10 4570 days 11%
Jim Scarff 10/10 4570 days 11%
Tim Hawley 10/10 4601 days 11%
Nancy 10/10 4601 days 11%
Peter Williams 10/10 4601 days 11%
AndyL 10/10 4601 days 11%
Duncan Watson 10/10 4631 days 11%
ajsivers 10/10 4631 days 11%
memphis_T 10/10 4631 days 11%
TonyS 10/10 4631 days 11%
snodge 10/10 4631 days 11%
DaveWilliamson 10/10 4631 days 11%
Kathleen Kealey 10/10 4662 days 11%
Beth Lenoble 10/10 4662 days 11%
Rachel Smith 10/10 4662 days 11%
Jonathan Manson 10/10 4662 days 11%
Gerry Richards 10/10 4662 days 11%
Pedro Menendez 10/10 4662 days 11%
siui 9/10 4692 days 11%
Kristen Smith 10/10 4692 days 11%
Erik Forsyth 10/10 4723 days 11%
ash cotter 10/10 4723 days 11%
David 10/10 4845 days 11%
Nicola Illsley 10/10 4845 days 11%
harryjarv 10/10 4876 days 11%
Jill 10/10 4903 days 11%
Linda319 10/10 4935 days 11%
jason grundy 10/10 4946 days 11%
Heidi Grether 10/10 4957 days 11%
dkluza 10/10 4966 days 11%
Jeff 10/10 4966 days 11%
angelacass 10/10 4994 days 11%
Robert Hutchinson 10/10 4996 days 11%
hypercritic 10/10 5050 days 11%
Tipene 10/10 5060 days 11%
richardr 10/10 5127 days 11%
amh 9/10 5133 days 11%
belle 10/10 5136 days 11%
Karen 9/10 5137 days 11%
rh8mpo 10/10 5138 days 11%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Okarito Kiwi Tours experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.01% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 124 days. However the Okarito Kiwi Tours experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Okarito Kiwi Tours experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -1.98%
198 -1.99%
199 -2.00%
200 -2.01%
201 -2.02%
202 -2.03%
203 -2.04%

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.