Profile
Laura Delaney
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South Island ▷ Wanaka Region ▷ Wanaka Township ▷
Albert Town Camping Ground
Basic facilities but a lovely place to stay for an evening.
Close enough to town and lots of room for tents.
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North Island ▷ Auckland Region ▷ Auckland ▷
Rent a Dent
Look, if your looking for a budget car this is a great service, however if anything goes wrong on your trip expect them to be more angry that you are bothering them than helpful.
The Christchurch mechanic in particular was very hard to work with. If all goes to plan then your all good! If not, I suggest doing whatever you need to do without contacting them! They will also nickel and dime you the whole time. Expect to be out more than you paid for the car in hidden fees etc.
Hi Laura,
We are sorry to hear that you were disappointed by the support you received. We have spoken to the branch involved and raised the issues you encountered with them. Whilst we are aware that battery drainage issues occurring in a remote location are difficult for a branch to assess from a distance, it is our aim to provide a positive customer experience throughout the hire and this was not the case for you. We have asked the branch to use this as a learning opportunity regarding how to provide a better customer experience in such situations. Putting that aside we hope that you managed to enjoy the New Zealand scenery and hospitality and overall had a great time in our country.
All the best the Rent a Dent Team
rentadent