Avoid this company at all costs!

I had a scheduled tour at Rotorua, but the region was set to a State of Emergency with travel restrictions due to Cyclone Cook. When I told them I didn't feel safe and wanted to adhere to the government warnings to stay off the roads, they still refused to refund my tour. After that, they've completely refused to respond to my communications. An awful company that values cash over customer safety, even when their own government says it's unsafe.

Reviewed over 3 years ago and experienced in April 2017