I had a confirmed reservation for a car rental, but my flight was delayed by about 45 minutes and I arrived at the Christchurch airport at about 7:15PM.

When I called the contact number, there was a message that all operators were busy and to please hold. After holding for 20 minutes, I hung up and tried again. Same result. I took a cab to the car rental site. They were closed, with no contact information. I had to take a cab to my hotel. When I contacted them the next day, they offered no apologies, saying that they closed at 7. If you are expecting customer service, try someone else.

Reviewed over 3 years ago and experienced in January 2009