DO NOT RENT FROM MAUI NEW ZEALAND.

THIS IS A COMPLETE RIP-OFF. THEY DESERVE ZERO STARS IN REVIEWS

Maui, a so-called “luxury” brand of the THL group, is an absolute disgrace. The prices are outrageously high and what you receive in return is filthy, broken, outdated junk. Charging close to $1,000 per day for this is nothing short of abusive.

The campervan was in a state of total neglect. The furniture was old, falling apart, and completely unusable. We literally had to seal all cupboard doors with duct tape because everything kept collapsing and falling out. At one point, a bottle of sesame oil spilled all over the floor, forcing us to stop the trip and clean the campervan and our luggage, which were drenched in oil. This is not an accident — this is a direct result of poor maintenance and zero quality control.

The level of filth was shocking. The upholstery was covered in old, embedded grime. The beds smelled like months-old sweat, as if the cushions had never been washed or properly cleaned. Sleeping in them was revolting. I did not pay luxury prices to live inside a biohazard.

Critical systems did not work. The water and toilet level indicators were completely broken and failed to warn us when they were full. As a result, the toilet cassette overflowed. This is unacceptable, unsafe, and humiliating for any paying customer.

The fridge was poorly installed, causing our food to fall onto the filthy floor. This is unhygienic and clearly shows lack of care for basic health standards.

We never used the shower even once because it was so dirty it was unusable.

If this is what Maui calls “luxury,” then lower-budget brands like JUCY are honestly the smarter option. At least you expect basic quality from them. Maui is nothing but overpriced marketing.

Reviewed 5 months ago