Jimmy
North Island ▷ Auckland Region ▷ Auckland ▷
Booked Mad Camper wanting peace of mind since they had better reviews than most brands.
It was nearly faultless. The van (Mad Explorer) was amazing, felt pretty newly renovated and ran like a dream. The team were very quick at replying to emails and always on hand to help. We did the Mad Challenge and got a fair chunk of money back at the end. Everyone we spoke to was so helpful and friendly and kind. Only fault was our back door seal leaked - Helpfully we were passing through Christchurch that day so we organised to fix it within an hour. They even leant us a car so we could go the the supermarket while we waited. So a slight hiccup made good! Also while we were there, one of the staff gave us a tip to change our route and go somewhere more off grid, which turned out to be a top recommendation. I could not rate Mad Campers highly enough. They are a company small enough to care, and doing it well. We also got a t shirt to take home which reminds us of our trip. So good in every way, they made our two weeks in the van a real joy and so easy and stress free. Honestly i can’t praise them enough and will recommend to anyone visiting NZ