Good news: the 2008 Freedom campervan had over 340,000 miles and ran without a mechanical problem for the entire 22 day trip.

Disappointing news:

1. Cosmetically, the van was not well maintained or cleaned. Someone else's clothes was behind the seat; dirt and dust around the sides of the microwave; rust and crud on and the refrigerator and the refrigerator tray; broken snap; and rust on the outside of the van are somme examples.

2. Propane burner did not work.

3. Another campervan notified me a brake light was out. I had to find a garage to fix it.

4. Customer service was also lacking:

> During check-out, I was directed to YouTube to see how to work everything. YT results lacked any useful information.

> The GPS that was included in my rental was, as told by office staff, out of date and not much use.

> Email stated I would be reimbursed for brake light repair when I returned the campervan. However, no one was at the office when I returned at my scheduled time.

> When I wrote to management about these issues, excuses were provided and no accountability was taken.

Recommend to a friend? No

Reviewed over 1 year ago