Rented a Toyota Yaris Cross at Christchurch.

Was charged 3500NZD for a tiny dent caused by a strong wind that opened the driver’s door while exiting the car. Budget did not explain why they would charge that much. Opened a dispute with them. Always the same answer. Misc charges On top of it my rental had been paid before at Rentals.com. Budget regards this payment as a voucher. They then charge another amount for a rental that for le was totally paid. Never again with Budget. A real rip off.

Reviewed almost 3 years ago